U.S. public vehicle records

Volkswagen JETTA HYBRID engine problems

24 complaint narratives mention engine terms.

Key facts

101 owner complaints analyzed

3 distinct recall campaigns

76,000 mi median reported failure mileage

Scope: 2013 to 2016 model years. Data updated: 2026-09-30 (September 30, 2026). 89 complaints include usable failure mileage. View data status.

Engine operation evidence

24 of 101 complaints match this topic (23.8%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 10662906 · 2014-12-08 (December 8, 2014)

TL* THE CONTACT OWNS 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND RESTARTED SHORTLY AFTER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/09/15*LJ UPDATED 01/21/15*CN THE CONSUMER STATED…

Owner-reported narrative. 4,000 miles reported. Look up ODI 10662906 at NHTSA ↗

Owner report 10788614 · 2015-11-05 (November 5, 2015)

AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV…

Owner-reported narrative. 20,301 miles reported. Look up ODI 10788614 at NHTSA ↗

Owner report 10794951 · 2015-11-19 (November 19, 2015)

THE BRAKES CONSTANTLY SQUEAL WHEN BRAKING. I HAVE COMPLAINED TO SOUTH COAST SANTA ANA VW 3 TIMES AND BROUGHT THE CAR IN AND THEY INSIST THERE IS NOTHING WRONG WITH THE BRAKES AND THAT IT'S JUST PART OF THE MATERIAL THEY MANUFACTURE THE BRAKES WITH. THEY CLAIM THAT THE SQUEALING IS NORMAL AND CAUSED BY BRAKE DUST. THE RESULT OF THE FAULTY BRAKES IS LOSS IN STOPPING POWER. THE CAR ALSO HAS BEEN LUNGING OR WHAT FEELS LIKE SLIPPING GEARS WHEN I ACCELERATE OR DECELERATE. IT 'S A SUDDEN LOSS OF POWER WHEN DRIVING ON BOTH SURFACE STREETS AND STOP AND …

Owner-reported narrative. 19,500 miles reported. Look up ODI 10794951 at NHTSA ↗

Owner report 11061530 · 2018-01-09 (January 9, 2018)

ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I…

Owner-reported narrative. 115,000 miles reported. Look up ODI 11061530 at NHTSA ↗

Owner report 11101119 · 2018-06-11 (June 11, 2018)

DURING DRIVING CONDITIONS THE VEHICLE STALLS THEN SPEEDS UP ALMOST CAUSING A CRASH INTO THE CAR AHEAD OF ME. SOMETIMES WHEN BRAKING, THE VEHICLE SURGES WHILE MY FOOT IS ON THE BRAKE. THE VW DEALER DIAGNOSED IT AS CORROSION OF THE CONTROL MODULE WITHIN THE GEARBOX. THIS WAS THE EXACT PROBLEM THE CAR WAS RECALLED FOR UNDER VW RECALL NUMBER 34F6/4V IN NOVEMBER 2013. THE CAR WAS BROUGHT IN IN DEC. 2013 PER THE RECALL TO CHANGE THE GEARBOX OIL BUT ONLY HAD A 12 MONTH WARRANTY. NOW, THE CORROSION CAUSED THE SAME PROBLEM THAT THE RECALL TRIED TO…

Owner-reported narrative. 112,000 miles reported. Look up ODI 11101119 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

101 unique complaints in this selection. Analysis snapshot: 2026-09-30.

88.1%Usable mileage89 / 101 records

100.0%Valid incident date101 / 101 records

100.0%Valid filing date101 / 101 records

100.0%Ordered incident and filing dates101 / 101 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2013	2014	2015	2016
Power Train	5569.6% ODI 10556252 · 300 mi ACCORDING TO THIS RECALL: SAFETY RECALL 34F6/4V 7-SPEED DSG AUTO TRANSMISSION W/TIPTRONIC (DQ-200 DIRECT-SHIFT GEARBOX) 2013-2014 MODEL YEAR VOLKSWAGEN JETTA HYBRID MY VEHICLE IS AFFECTED, BUT WHEN I CONTACTED MY VW DEALERSHIP AND VW CUSTOMER CARE, I WAS TOLD THAT THERE IS NO RECALL ON MY VEHICLE. THIS IS A VERY SERIOUS RECALL, BUT NO ONE AT VW WILL ACKNOWLEDGE THERE IS A PROBLEM. *TR Look up ODI 10556252 at NHTSA ↗	1470.0% ODI 11083664 · 55,000 mi THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED Look up ODI 11083664 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	1417.7% ODI 10662906 · 4,000 mi TL* THE CONTACT OWNS 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND RESTARTED SHORTLY AFTER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/09/15LJ UPDATED 01/21/15CN THE CONSUMER STATED… Look up ODI 10662906 at NHTSA ↗	420.0% ODI 11004344 · 46,400 mi TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, CONTACT DEALER AND HYBRID FAILURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO A PARKING LOT. DUE TO THE PROXIMITY TO HIS RESIDENCE, THE CONTACT PUSHED THE VEHICLE HOME. THE VEHICLE WAS TOWED TO THE DEALER (PRESTIGE VOLKSWAGEN IN STAMFORD, CONNECTICUT) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,400. Look up ODI 11004344 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System	810.1% ODI 10788614 · 20,301 mi AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… Look up ODI 10788614 at NHTSA ↗	315.0% ODI 10606863 · 4,394 mi ALL WARNING LIGHTS CAME ON AND THE CAR DIED (STALLED OUT) ON AN INTERSTATE HIGHWAY. CAR WAS NOT DRIVABLE. LOST ALL POWER. THE CAR HAD TO BE TOWED TO THE NEAREST VW DEALER (VW OF NAPLES, FL). UPON INSPECTION, THE DEALER NOTED THAT THE HYBRID WOULD RUN FOR ABOUT 3-MINUTES AND THEN TURN OFF. VW DETERMINED THAT THE ELECTRIC DRIVE POWER AND CONTROL ELECTRONIC MODULE (JX1) HAD FAILED. IT TOOK 12 DAYS TO REPAIR, SINCE THE POWER MODULE NEEDED TO BE SHIPPED FROM GERMANY. THE ROOT CAUSE FOR THE POWER MODULE (JX1) FAILURE IS CURRENTLY NOT KNOWN. … Look up ODI 10606863 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11084486 STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. Look up ODI 11084486 at NHTSA ↗
Service Brakes	810.1% ODI 10537296 · 4 mi HELLO, THE BRAKES ON THE NEW 2013 JETTA HYBRID ARE VERY DIFFICULT TO CONTROL. WHEN I TOLD MY DEALER, I WAS TOLD THAT THE BRAKES BEHAVED AS INTENDED. A GOOGLE SEARCH FOR "JETTA HYBRID BRAKES FEEL WEIRD" SHOWED MULTIPLE REPORTS ON STRANGE BEHAVING BRAKES. I THINK THIS IS A SAFETY ISSUE. I CANNOT COME TO A SMOOTH, STEADY STOP. EITHER IT IS TOO FAST OR TOO SLOW AND I HAVE TO SLAM ON THE BRAKES AT THE END. I THINK VW SHOULD BE REQUIRED TO MAKE THE BRAKES ON THE JETTA HYBRID SAFER AND RETROFIT VEHICLES ALREADY ON THE ROAD. THANK YOU FOR YOUR CONSIDER… Look up ODI 10537296 at NHTSA ↗	15.0% ODI 11083664 · 55,000 mi THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED Look up ODI 11083664 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11084486 STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. Look up ODI 11084486 at NHTSA ↗
Fuel/Propulsion System	45.1% ODI 11061530 · 115,000 mi ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I… Look up ODI 11061530 at NHTSA ↗	210.0% ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Vehicle Speed Control	56.3% ODI 10643705 · 32,000 mi TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID PREMIUM. THE CONTACT STATED THAT THE ELECTRONIC CONTROL WARNING LIGHT ILLUMINATED AS THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT WAS AT A COMPLETE STOP WHEN THE VEHICLE THEN INDEPENDENTLY ACCELERATED TO 5 MPH BUT THE CONTACT WAS UNABLE TO ACCELERATE ANY HIGHER THAN 5 MPH. THE CONTACT SHUT THE VEHICLE OFF AND ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED OR REPAIRED. T… Look up ODI 10643705 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Air Bags	22.5% ODI 10762670 · 40,000 mi MY AIRBAG WAS DISABLED BY A FAULTY CLOCK SPRING IN THE STEERING WHEEL. THIS IS THE SAME ISSUE THAT CAUSED VOLKSWAGEN TO RECALL 420K CARS, INCLUDING NON-HYBRID JETTAS. FOR REASON UNKNOWN TO ME THE HYBRID JETTA WAS NOT INCLUDED IN THE RECALL, BUT IT SEEMS THAT HAVE THE EXACT SAME ISSUE AS OTHER JETTAS. Look up ODI 10762670 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11084486 STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. Look up ODI 11084486 at NHTSA ↗
Power Train:Automatic Transmission	22.5% ODI 11427401 2013 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO MECHATRONIC ACCUMULATOR HOUSING SAFETY RECALL. THE CONSUMER STATED THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS PREVIOUSLY REPLACED IN DECEMBER 2019. THE MECHATRONIC ACCUMULATOR HOUSING WAS FAULTY CAUSING THE VEHICLE TO BECOME STUCK IN PARK. THE MANUFACTURER WAS NOTIFIED. Look up ODI 11427401 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Power Train	63,383–108,000 mi	82,250 mi	62	ODI 10556252 · 300 mi ACCORDING TO THIS RECALL: SAFETY RECALL 34F6/4V 7-SPEED DSG AUTO TRANSMISSION W/TIPTRONIC (DQ-200 DIRECT-SHIFT GEARBOX) 2013-2014 MODEL YEAR VOLKSWAGEN JETTA HYBRID MY VEHICLE IS AFFECTED, BUT WHEN I CONTACTED MY VW DEALERSHIP AND VW CUSTOMER CARE, I WAS TOLD THAT THERE IS NO RECALL ON MY VEHICLE. THIS IS A VERY SERIOUS RECALL, BUT NO ONE AT VW WILL ACKNOWLEDGE THERE IS A PROBLEM. TR Look up ODI 10556252 at NHTSA ↗ ODI 10578477 · 250 mi AFTER FIRST STARTING THE VEHICLE AND DRIVING APPROXIMATELY 5 MINUTES OR LESS, WHEN THE VEHICLE IS AT A FULL STOP, ATTEMPTING TO ACCELERATE THE VEHICLE HESITATES FOR A LEAST 3 TO 5 SECONDS MULTIPLE TIMES BEFORE THE ENGINE ENGAGES AND THE VEHICLE STARTS TO MOVE FORWARD. THIS HAS HAPPENED ON AT LEAST 7 DIFFERENT OCCASIONS AND THE DEALER HAS INDICATED THAT THEY CANNOT REPLICATE THE PROBLEM ALTHOUGH MULTIPLE INCIDENTS HAVE BEEN REPORTED WITH THE SAME DSG TRANSMISSION ON 2014 VW JETTA DIESEL MODELS. IT FELT LIKE A CHOPPY STUTTER. IT WAS WORSE WHEN … Look up ODI 10578477 at NHTSA ↗ ODI 10662906 · 4,000 mi TL THE CONTACT OWNS 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND RESTARTED SHORTLY AFTER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/09/15LJ UPDATED 01/21/15CN THE CONSUMER STATED… Look up ODI 10662906 at NHTSA ↗
Engine	64,250–110,750 mi	90,000 mi	18	ODI 10662906 · 4,000 mi TL* THE CONTACT OWNS 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND RESTARTED SHORTLY AFTER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/09/15LJ UPDATED 01/21/15CN THE CONSUMER STATED… Look up ODI 10662906 at NHTSA ↗ ODI 10788614 · 20,301 mi AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… Look up ODI 10788614 at NHTSA ↗ ODI 10853456 · 70,000 mi WE OWN A VW JETTA HYBRID HAVE APPROX. 70K MILES. VW HAS ADVISED WE NEED TO REPLACE A MECHATRON UNIT TO THE COST OF APPROX. $2000. HAVE BEEN READING THAT THERE ARE MASSIVE ISSUES WITH THIS PART AND THAT THIS SHOULD BE A RECALL. PLEASE ADVISE. Look up ODI 10853456 at NHTSA ↗
Electrical System	20,301–77,342 mi	70,000 mi	9	ODI 10788614 · 20,301 mi AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… Look up ODI 10788614 at NHTSA ↗ ODI 10819142 · 73,000 mi I WAS DRIVING ON A 2 LANE STREET WHEN THE CHECK HYBRID FLASHED ON MY DASH. THE CAR STILL CONTINUED TO DRIVE NORMAL ON ENGINE POWER BUT WOULD NO LONGER SWITCH INTO HYBRID MODE. I TOOK THE CAR TO THE DEALER THE NEXT DAY AND WAS TOLD THAT THE CLUTCH THAT SWITCHES THE ELECTRIC MOTOR TO THE TRANSMISSION WAS BAD AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. I FOUND THAT ODD BECAUSE THE TRANSMISSION RAN FINE WHEN RUNNING ON THE GAS ENGINE ONLY. THE DEALER ALSO STATED THAT THE REPAIR WOULD NOT BE UNDER WARRANTY BECAUSE MY CAR HAS 73000 MILES AND TH… Look up ODI 10819142 at NHTSA ↗ ODI 10853456 · 70,000 mi WE OWN A VW JETTA HYBRID HAVE APPROX. 70K MILES. VW HAS ADVISED WE NEED TO REPLACE A MECHATRON UNIT TO THE COST OF APPROX. $2000. HAVE BEEN READING THAT THERE ARE MASSIVE ISSUES WITH THIS PART AND THAT THIS SHOULD BE A RECALL. PLEASE ADVISE. Look up ODI 10853456 at NHTSA ↗
Service Brakes	12,075–56,888 mi	20,301 mi	7	ODI 10537296 · 4 mi HELLO, THE BRAKES ON THE NEW 2013 JETTA HYBRID ARE VERY DIFFICULT TO CONTROL. WHEN I TOLD MY DEALER, I WAS TOLD THAT THE BRAKES BEHAVED AS INTENDED. A GOOGLE SEARCH FOR "JETTA HYBRID BRAKES FEEL WEIRD" SHOWED MULTIPLE REPORTS ON STRANGE BEHAVING BRAKES. I THINK THIS IS A SAFETY ISSUE. I CANNOT COME TO A SMOOTH, STEADY STOP. EITHER IT IS TOO FAST OR TOO SLOW AND I HAVE TO SLAM ON THE BRAKES AT THE END. I THINK VW SHOULD BE REQUIRED TO MAKE THE BRAKES ON THE JETTA HYBRID SAFER AND RETROFIT VEHICLES ALREADY ON THE ROAD. THANK YOU FOR YOUR CONSIDER… Look up ODI 10537296 at NHTSA ↗ ODI 10542358 · 4,650 mi ON THE FREEWAY, I SLAMMED ON THE BRAKES, AS THERE WAS AN ACCIDENT IN FRONT OF ME, AND THE REGENERATIVE BRAKES DID NOT ACTIVATE WHEN SLAMMING ON THE BRAKES. THE STANDARD ABS DISK BRAKES, WITHOUT REGENERATIVE BRAKING, ARE NOT SUFFICIENT ENOUGH TO STOP THE VEHICLE IN AN EMERGENCY INSTANCE SUCH AS THIS. THIS IS EITHER AN ISSUE WITH THE REGENERATIVE BRAKES INITIALIZING WHEN THEY ARE NEEDED (WHICH IS A KNOWN ISSUE WITH THE HYBRID MODEL OF THE 2013 VOLKSWAGEN JETTA), OR THE STANDARD ANTI-LOCK DISK BRAKES NOT BEING SUFFICIENT ENOUGH TO STOP THE CAR ACC… Look up ODI 10542358 at NHTSA ↗ ODI 10788614 · 20,301 mi AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… Look up ODI 10788614 at NHTSA ↗
Fuel/Propulsion System	79,500–114,000 mi	100,500 mi	6	ODI 11061530 · 115,000 mi ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I… Look up ODI 11061530 at NHTSA ↗ ODI 11115714 · 76,000 mi AS I AM DRIVING THE CAR ON HIGHWAY OR STREET THE CAR JUST STALLS AND TURNS OFF. NROUGHT IT TO DEALER AND WAS TOLD OUT OF WARRANTY AND WOULD HAVE TO PAY $9500 TO REPAIR HYBRID BATTERY SYSTEM AND NEW TRANSMISSION. THE USUAL THAT THE VIN NUMBER IS NOT INCLUDED IN RECALL WHICH IS JUST NOT RIGHT. AND OF COURSE MILEAGE OVER 70000. WAITING FOR A RECALL SO THIS DANGEROUS PROBLEM IS FIXED Look up ODI 11115714 at NHTSA ↗ ODI 11152238 · 111,000 mi TAKATA RECALL: THE HYBRID SYSTEM FAILED WHILE I WAS DRIVING. THE ENGINE STILL RAN BUT I COULDN'T DRIVE. I WAS STRANDED IN THE MIDDLE OF THE ROAD. Look up ODI 11152238 at NHTSA ↗
Vehicle Speed Control	Too few reports for a range	77,500 mi	4 (sparse)	ODI 10643705 · 32,000 mi TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID PREMIUM. THE CONTACT STATED THAT THE ELECTRONIC CONTROL WARNING LIGHT ILLUMINATED AS THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT WAS AT A COMPLETE STOP WHEN THE VEHICLE THEN INDEPENDENTLY ACCELERATED TO 5 MPH BUT THE CONTACT WAS UNABLE TO ACCELERATE ANY HIGHER THAN 5 MPH. THE CONTACT SHUT THE VEHICLE OFF AND ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED OR REPAIRED. T… Look up ODI 10643705 at NHTSA ↗ ODI 11145112 · 65,000 mi I WAS DRIVING ON THE HIGHWAY AND THE CAR STOPPED MOVING. IT WAS A TRANSMISSION ISSUE WITH THE GEAR BOX. THE SAME RECALL THAT THE VOLKSWAGEN HAS BUT WHEN I LOOK UP MY VIN IT DOESN'T COME. HOWEVER I HAD THE SAME ISSUE HAPPEN AS THE ONE DESCRIBED IN THE RECALL. I REPLACED THE TRANSMISSION BUT THE CAR IS STILL JERKING AROUND A LOT. I WANT VOLKSWAGEN TO TAKE CARE OF THAT. Look up ODI 11145112 at NHTSA ↗ ODI 11156802 · 104,000 mi TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ACCELERATED ON ITS OWN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY TO THE ROAD SHOULDER AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT WOULD NOT SHIFT INTO DRIVE AND THE SERVICE REMINDER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDLAND VOLKSWAGEN OF COLUMBIA (655 BROAD RIVER ROAD, COLUMBIA, SC 29210, [phone removed]) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION OR "E MACHINE" NEEDED TO BE INSTALLED. THE… Look up ODI 11156802 at NHTSA ↗
Air Bags	Too few reports for a range	40,000 mi	1 (sparse)	ODI 10762670 · 40,000 mi MY AIRBAG WAS DISABLED BY A FAULTY CLOCK SPRING IN THE STEERING WHEEL. THIS IS THE SAME ISSUE THAT CAUSED VOLKSWAGEN TO RECALL 420K CARS, INCLUDING NON-HYBRID JETTAS. FOR REASON UNKNOWN TO ME THE HYBRID JETTA WAS NOT INCLUDED IN THE RECALL, BUT IT SEEMS THAT HAVE THE EXACT SAME ISSUE AS OTHER JETTAS. Look up ODI 10762670 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	None	No examples available for this selection.
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	1	None	ODI 11638356 · 113,500 mi The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating from 7th gear and failed to function as intended. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a mechatronic unit failure associated with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximatel… Look up ODI 11638356 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2015: 0 complaints · 2016: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2015	0	0	0
2016	0	0	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2015	1	0	0
2016	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Power Train	Engine	Electrical System	Service Brakes	Fuel/Propulsion System	Vehicle Speed Control	Air Bags	Power Train:Automatic Transmission
Power Train	—	8 ODI 10662906 · 4,000 mi TL* THE CONTACT OWNS 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND RESTARTED SHORTLY AFTER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/09/15LJ UPDATED 01/21/15CN THE CONSUMER STATED… Look up ODI 10662906 at NHTSA ↗ ODI 10853456 · 70,000 mi WE OWN A VW JETTA HYBRID HAVE APPROX. 70K MILES. VW HAS ADVISED WE NEED TO REPLACE A MECHATRON UNIT TO THE COST OF APPROX. $2000. HAVE BEEN READING THAT THERE ARE MASSIVE ISSUES WITH THIS PART AND THAT THIS SHOULD BE A RECALL. PLEASE ADVISE. Look up ODI 10853456 at NHTSA ↗ ODI 11061530 · 115,000 mi ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I… Look up ODI 11061530 at NHTSA ↗	7 ODI 10819142 · 73,000 mi I WAS DRIVING ON A 2 LANE STREET WHEN THE CHECK HYBRID FLASHED ON MY DASH. THE CAR STILL CONTINUED TO DRIVE NORMAL ON ENGINE POWER BUT WOULD NO LONGER SWITCH INTO HYBRID MODE. I TOOK THE CAR TO THE DEALER THE NEXT DAY AND WAS TOLD THAT THE CLUTCH THAT SWITCHES THE ELECTRIC MOTOR TO THE TRANSMISSION WAS BAD AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. I FOUND THAT ODD BECAUSE THE TRANSMISSION RAN FINE WHEN RUNNING ON THE GAS ENGINE ONLY. THE DEALER ALSO STATED THAT THE REPAIR WOULD NOT BE UNDER WARRANTY BECAUSE MY CAR HAS 73000 MILES AND TH… Look up ODI 10819142 at NHTSA ↗ ODI 10853456 · 70,000 mi WE OWN A VW JETTA HYBRID HAVE APPROX. 70K MILES. VW HAS ADVISED WE NEED TO REPLACE A MECHATRON UNIT TO THE COST OF APPROX. $2000. HAVE BEEN READING THAT THERE ARE MASSIVE ISSUES WITH THIS PART AND THAT THIS SHOULD BE A RECALL. PLEASE ADVISE. Look up ODI 10853456 at NHTSA ↗ ODI 10864762 · 58,775 mi I'M REALLY FRUSTRATED HERE WITH VOLKSWAGEN IT SEEMS LIKE EVERY SINCE THE BEGINNING OF THE YEAR JANUARY THE CAR'S BEEN IN THE SHOP MORE THAN I'VE BEEN AT THE DOCTOR. AT FIRST IT WAS THE WATER PUMP FOR THE TURBO THEY HAD TO BE REPLACED THEN TWO WEEKS AFTER I GOT THAT REPAIRED IT WAS THE BRAKE SENSOR THEN A WEEK AFTER THAT IT WAS THE VACUUM PUMP FOR THE BRAKES, AND THE WORK DOESN'T STOP FROM THERE IT SEEMS LIKE FROM THERE I HAD TO GET A REPAIR KIT IT'S A SEAL THAT GOES BETWEEN THE TRANSMISSION AND THE ENGINE INCLUDING THE DUAL CLUTCH FOR THE HYBRI… Look up ODI 10864762 at NHTSA ↗	4 ODI 10794951 · 19,500 mi THE BRAKES CONSTANTLY SQUEAL WHEN BRAKING. I HAVE COMPLAINED TO SOUTH COAST SANTA ANA VW 3 TIMES AND BROUGHT THE CAR IN AND THEY INSIST THERE IS NOTHING WRONG WITH THE BRAKES AND THAT IT'S JUST PART OF THE MATERIAL THEY MANUFACTURE THE BRAKES WITH. THEY CLAIM THAT THE SQUEALING IS NORMAL AND CAUSED BY BRAKE DUST. THE RESULT OF THE FAULTY BRAKES IS LOSS IN STOPPING POWER. THE CAR ALSO HAS BEEN LUNGING OR WHAT FEELS LIKE SLIPPING GEARS WHEN I ACCELERATE OR DECELERATE. IT 'S A SUDDEN LOSS OF POWER WHEN DRIVING ON BOTH SURFACE STREETS AND STOP AND … Look up ODI 10794951 at NHTSA ↗ ODI 10864762 · 58,775 mi I'M REALLY FRUSTRATED HERE WITH VOLKSWAGEN IT SEEMS LIKE EVERY SINCE THE BEGINNING OF THE YEAR JANUARY THE CAR'S BEEN IN THE SHOP MORE THAN I'VE BEEN AT THE DOCTOR. AT FIRST IT WAS THE WATER PUMP FOR THE TURBO THEY HAD TO BE REPLACED THEN TWO WEEKS AFTER I GOT THAT REPAIRED IT WAS THE BRAKE SENSOR THEN A WEEK AFTER THAT IT WAS THE VACUUM PUMP FOR THE BRAKES, AND THE WORK DOESN'T STOP FROM THERE IT SEEMS LIKE FROM THERE I HAD TO GET A REPAIR KIT IT'S A SEAL THAT GOES BETWEEN THE TRANSMISSION AND THE ENGINE INCLUDING THE DUAL CLUTCH FOR THE HYBRI… Look up ODI 10864762 at NHTSA ↗ ODI 11016446 2013 VW JETTA HYBRID THE VECHILES FELT LIKE IT WAS CUTTING IN AND OUT AT EVER STOP AND JERKED US BACK AND FORTH ALITTLE.. AFTER RETURNING TO NORTH COAST AUTOMALL OF AKRON. THEY SAID THAT WAS NORMAL THAT ALL HYBRIDS DID THAT.. SO YES I WAS EXCITED HAVEN'T HAD A NEW CAR IN ALONG TIME . AFTER WILLING AND DEALING WITH BANKS THEY SAID WE NEED 1500.00 DOWN AND YOU MUST BUY THIS EXTENDED WARRANTY OR ALL BETS OFF. NOT TRYING TO FIGHT WITH ANYONE AT THE TIME MY GIRL WAS UPSET AND DIDN'T WANT TO PAY ANOTHER 2500 FOR THIS WARRANTY THAT WE TOLD FIXED ANYT… Look up ODI 11016446 at NHTSA ↗	2 ODI 11061530 · 115,000 mi ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I… Look up ODI 11061530 at NHTSA ↗ ODI 11192915 · 90,000 mi 2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR Look up ODI 11192915 at NHTSA ↗	2 ODI 11145112 · 65,000 mi I WAS DRIVING ON THE HIGHWAY AND THE CAR STOPPED MOVING. IT WAS A TRANSMISSION ISSUE WITH THE GEAR BOX. THE SAME RECALL THAT THE VOLKSWAGEN HAS BUT WHEN I LOOK UP MY VIN IT DOESN'T COME. HOWEVER I HAD THE SAME ISSUE HAPPEN AS THE ONE DESCRIBED IN THE RECALL. I REPLACED THE TRANSMISSION BUT THE CAR IS STILL JERKING AROUND A LOT. I WANT VOLKSWAGEN TO TAKE CARE OF THAT. Look up ODI 11145112 at NHTSA ↗ ODI 11156802 · 104,000 mi TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ACCELERATED ON ITS OWN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY TO THE ROAD SHOULDER AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT WOULD NOT SHIFT INTO DRIVE AND THE SERVICE REMINDER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDLAND VOLKSWAGEN OF COLUMBIA (655 BROAD RIVER ROAD, COLUMBIA, SC 29210, [phone removed]) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION OR "E MACHINE" NEEDED TO BE INSTALLED. THE… Look up ODI 11156802 at NHTSA ↗	0	0
Engine	8 ODI 10662906 · 4,000 mi TL* THE CONTACT OWNS 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND RESTARTED SHORTLY AFTER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/09/15LJ UPDATED 01/21/15CN THE CONSUMER STATED… Look up ODI 10662906 at NHTSA ↗ ODI 10853456 · 70,000 mi WE OWN A VW JETTA HYBRID HAVE APPROX. 70K MILES. VW HAS ADVISED WE NEED TO REPLACE A MECHATRON UNIT TO THE COST OF APPROX. $2000. HAVE BEEN READING THAT THERE ARE MASSIVE ISSUES WITH THIS PART AND THAT THIS SHOULD BE A RECALL. PLEASE ADVISE. Look up ODI 10853456 at NHTSA ↗ ODI 11061530 · 115,000 mi ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I… Look up ODI 11061530 at NHTSA ↗	—	2 ODI 10788614 · 20,301 mi AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… Look up ODI 10788614 at NHTSA ↗ ODI 10853456 · 70,000 mi WE OWN A VW JETTA HYBRID HAVE APPROX. 70K MILES. VW HAS ADVISED WE NEED TO REPLACE A MECHATRON UNIT TO THE COST OF APPROX. $2000. HAVE BEEN READING THAT THERE ARE MASSIVE ISSUES WITH THIS PART AND THAT THIS SHOULD BE A RECALL. PLEASE ADVISE. Look up ODI 10853456 at NHTSA ↗	1 ODI 10788614 · 20,301 mi AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… Look up ODI 10788614 at NHTSA ↗	4 ODI 11061530 · 115,000 mi ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I… Look up ODI 11061530 at NHTSA ↗ ODI 11152238 · 111,000 mi TAKATA RECALL: THE HYBRID SYSTEM FAILED WHILE I WAS DRIVING. THE ENGINE STILL RAN BUT I COULDN'T DRIVE. I WAS STRANDED IN THE MIDDLE OF THE ROAD. Look up ODI 11152238 at NHTSA ↗ ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗	1 ODI 11145112 · 65,000 mi I WAS DRIVING ON THE HIGHWAY AND THE CAR STOPPED MOVING. IT WAS A TRANSMISSION ISSUE WITH THE GEAR BOX. THE SAME RECALL THAT THE VOLKSWAGEN HAS BUT WHEN I LOOK UP MY VIN IT DOESN'T COME. HOWEVER I HAD THE SAME ISSUE HAPPEN AS THE ONE DESCRIBED IN THE RECALL. I REPLACED THE TRANSMISSION BUT THE CAR IS STILL JERKING AROUND A LOT. I WANT VOLKSWAGEN TO TAKE CARE OF THAT. Look up ODI 11145112 at NHTSA ↗	0	0
Electrical System	7 ODI 10819142 · 73,000 mi I WAS DRIVING ON A 2 LANE STREET WHEN THE CHECK HYBRID FLASHED ON MY DASH. THE CAR STILL CONTINUED TO DRIVE NORMAL ON ENGINE POWER BUT WOULD NO LONGER SWITCH INTO HYBRID MODE. I TOOK THE CAR TO THE DEALER THE NEXT DAY AND WAS TOLD THAT THE CLUTCH THAT SWITCHES THE ELECTRIC MOTOR TO THE TRANSMISSION WAS BAD AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. I FOUND THAT ODD BECAUSE THE TRANSMISSION RAN FINE WHEN RUNNING ON THE GAS ENGINE ONLY. THE DEALER ALSO STATED THAT THE REPAIR WOULD NOT BE UNDER WARRANTY BECAUSE MY CAR HAS 73000 MILES AND TH… Look up ODI 10819142 at NHTSA ↗ ODI 10853456 · 70,000 mi WE OWN A VW JETTA HYBRID HAVE APPROX. 70K MILES. VW HAS ADVISED WE NEED TO REPLACE A MECHATRON UNIT TO THE COST OF APPROX. $2000. HAVE BEEN READING THAT THERE ARE MASSIVE ISSUES WITH THIS PART AND THAT THIS SHOULD BE A RECALL. PLEASE ADVISE. Look up ODI 10853456 at NHTSA ↗ ODI 10864762 · 58,775 mi I'M REALLY FRUSTRATED HERE WITH VOLKSWAGEN IT SEEMS LIKE EVERY SINCE THE BEGINNING OF THE YEAR JANUARY THE CAR'S BEEN IN THE SHOP MORE THAN I'VE BEEN AT THE DOCTOR. AT FIRST IT WAS THE WATER PUMP FOR THE TURBO THEY HAD TO BE REPLACED THEN TWO WEEKS AFTER I GOT THAT REPAIRED IT WAS THE BRAKE SENSOR THEN A WEEK AFTER THAT IT WAS THE VACUUM PUMP FOR THE BRAKES, AND THE WORK DOESN'T STOP FROM THERE IT SEEMS LIKE FROM THERE I HAD TO GET A REPAIR KIT IT'S A SEAL THAT GOES BETWEEN THE TRANSMISSION AND THE ENGINE INCLUDING THE DUAL CLUTCH FOR THE HYBRI… Look up ODI 10864762 at NHTSA ↗	2 ODI 10788614 · 20,301 mi AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… Look up ODI 10788614 at NHTSA ↗ ODI 10853456 · 70,000 mi WE OWN A VW JETTA HYBRID HAVE APPROX. 70K MILES. VW HAS ADVISED WE NEED TO REPLACE A MECHATRON UNIT TO THE COST OF APPROX. $2000. HAVE BEEN READING THAT THERE ARE MASSIVE ISSUES WITH THIS PART AND THAT THIS SHOULD BE A RECALL. PLEASE ADVISE. Look up ODI 10853456 at NHTSA ↗	—	4 ODI 10788614 · 20,301 mi AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… Look up ODI 10788614 at NHTSA ↗ ODI 10864762 · 58,775 mi I'M REALLY FRUSTRATED HERE WITH VOLKSWAGEN IT SEEMS LIKE EVERY SINCE THE BEGINNING OF THE YEAR JANUARY THE CAR'S BEEN IN THE SHOP MORE THAN I'VE BEEN AT THE DOCTOR. AT FIRST IT WAS THE WATER PUMP FOR THE TURBO THEY HAD TO BE REPLACED THEN TWO WEEKS AFTER I GOT THAT REPAIRED IT WAS THE BRAKE SENSOR THEN A WEEK AFTER THAT IT WAS THE VACUUM PUMP FOR THE BRAKES, AND THE WORK DOESN'T STOP FROM THERE IT SEEMS LIKE FROM THERE I HAD TO GET A REPAIR KIT IT'S A SEAL THAT GOES BETWEEN THE TRANSMISSION AND THE ENGINE INCLUDING THE DUAL CLUTCH FOR THE HYBRI… Look up ODI 10864762 at NHTSA ↗ ODI 11016446 2013 VW JETTA HYBRID THE VECHILES FELT LIKE IT WAS CUTTING IN AND OUT AT EVER STOP AND JERKED US BACK AND FORTH ALITTLE.. AFTER RETURNING TO NORTH COAST AUTOMALL OF AKRON. THEY SAID THAT WAS NORMAL THAT ALL HYBRIDS DID THAT.. SO YES I WAS EXCITED HAVEN'T HAD A NEW CAR IN ALONG TIME . AFTER WILLING AND DEALING WITH BANKS THEY SAID WE NEED 1500.00 DOWN AND YOU MUST BUY THIS EXTENDED WARRANTY OR ALL BETS OFF. NOT TRYING TO FIGHT WITH ANYONE AT THE TIME MY GIRL WAS UPSET AND DIDN'T WANT TO PAY ANOTHER 2500 FOR THIS WARRANTY THAT WE TOLD FIXED ANYT… Look up ODI 11016446 at NHTSA ↗	0	0	1 ODI 11084486 STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. Look up ODI 11084486 at NHTSA ↗	0
Service Brakes	4 ODI 10794951 · 19,500 mi THE BRAKES CONSTANTLY SQUEAL WHEN BRAKING. I HAVE COMPLAINED TO SOUTH COAST SANTA ANA VW 3 TIMES AND BROUGHT THE CAR IN AND THEY INSIST THERE IS NOTHING WRONG WITH THE BRAKES AND THAT IT'S JUST PART OF THE MATERIAL THEY MANUFACTURE THE BRAKES WITH. THEY CLAIM THAT THE SQUEALING IS NORMAL AND CAUSED BY BRAKE DUST. THE RESULT OF THE FAULTY BRAKES IS LOSS IN STOPPING POWER. THE CAR ALSO HAS BEEN LUNGING OR WHAT FEELS LIKE SLIPPING GEARS WHEN I ACCELERATE OR DECELERATE. IT 'S A SUDDEN LOSS OF POWER WHEN DRIVING ON BOTH SURFACE STREETS AND STOP AND … Look up ODI 10794951 at NHTSA ↗ ODI 10864762 · 58,775 mi I'M REALLY FRUSTRATED HERE WITH VOLKSWAGEN IT SEEMS LIKE EVERY SINCE THE BEGINNING OF THE YEAR JANUARY THE CAR'S BEEN IN THE SHOP MORE THAN I'VE BEEN AT THE DOCTOR. AT FIRST IT WAS THE WATER PUMP FOR THE TURBO THEY HAD TO BE REPLACED THEN TWO WEEKS AFTER I GOT THAT REPAIRED IT WAS THE BRAKE SENSOR THEN A WEEK AFTER THAT IT WAS THE VACUUM PUMP FOR THE BRAKES, AND THE WORK DOESN'T STOP FROM THERE IT SEEMS LIKE FROM THERE I HAD TO GET A REPAIR KIT IT'S A SEAL THAT GOES BETWEEN THE TRANSMISSION AND THE ENGINE INCLUDING THE DUAL CLUTCH FOR THE HYBRI… Look up ODI 10864762 at NHTSA ↗ ODI 11016446 2013 VW JETTA HYBRID THE VECHILES FELT LIKE IT WAS CUTTING IN AND OUT AT EVER STOP AND JERKED US BACK AND FORTH ALITTLE.. AFTER RETURNING TO NORTH COAST AUTOMALL OF AKRON. THEY SAID THAT WAS NORMAL THAT ALL HYBRIDS DID THAT.. SO YES I WAS EXCITED HAVEN'T HAD A NEW CAR IN ALONG TIME . AFTER WILLING AND DEALING WITH BANKS THEY SAID WE NEED 1500.00 DOWN AND YOU MUST BUY THIS EXTENDED WARRANTY OR ALL BETS OFF. NOT TRYING TO FIGHT WITH ANYONE AT THE TIME MY GIRL WAS UPSET AND DIDN'T WANT TO PAY ANOTHER 2500 FOR THIS WARRANTY THAT WE TOLD FIXED ANYT… Look up ODI 11016446 at NHTSA ↗	1 ODI 10788614 · 20,301 mi AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… Look up ODI 10788614 at NHTSA ↗	4 ODI 10788614 · 20,301 mi AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… Look up ODI 10788614 at NHTSA ↗ ODI 10864762 · 58,775 mi I'M REALLY FRUSTRATED HERE WITH VOLKSWAGEN IT SEEMS LIKE EVERY SINCE THE BEGINNING OF THE YEAR JANUARY THE CAR'S BEEN IN THE SHOP MORE THAN I'VE BEEN AT THE DOCTOR. AT FIRST IT WAS THE WATER PUMP FOR THE TURBO THEY HAD TO BE REPLACED THEN TWO WEEKS AFTER I GOT THAT REPAIRED IT WAS THE BRAKE SENSOR THEN A WEEK AFTER THAT IT WAS THE VACUUM PUMP FOR THE BRAKES, AND THE WORK DOESN'T STOP FROM THERE IT SEEMS LIKE FROM THERE I HAD TO GET A REPAIR KIT IT'S A SEAL THAT GOES BETWEEN THE TRANSMISSION AND THE ENGINE INCLUDING THE DUAL CLUTCH FOR THE HYBRI… Look up ODI 10864762 at NHTSA ↗ ODI 11016446 2013 VW JETTA HYBRID THE VECHILES FELT LIKE IT WAS CUTTING IN AND OUT AT EVER STOP AND JERKED US BACK AND FORTH ALITTLE.. AFTER RETURNING TO NORTH COAST AUTOMALL OF AKRON. THEY SAID THAT WAS NORMAL THAT ALL HYBRIDS DID THAT.. SO YES I WAS EXCITED HAVEN'T HAD A NEW CAR IN ALONG TIME . AFTER WILLING AND DEALING WITH BANKS THEY SAID WE NEED 1500.00 DOWN AND YOU MUST BUY THIS EXTENDED WARRANTY OR ALL BETS OFF. NOT TRYING TO FIGHT WITH ANYONE AT THE TIME MY GIRL WAS UPSET AND DIDN'T WANT TO PAY ANOTHER 2500 FOR THIS WARRANTY THAT WE TOLD FIXED ANYT… Look up ODI 11016446 at NHTSA ↗	—	0	1 ODI 11061788 2013 JETTA HYBRID. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION WHEN APPLYING BRAKES. LD THE CONSUMER STATED THE WHILE ATTEMPTING TO PARALLEL PARK, UPON APPLYING THE BRAKES, THE VEHICLE ACCELERATED INTO A PARKED VEHICLE. JS Look up ODI 11061788 at NHTSA ↗	1 ODI 11084486 STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. Look up ODI 11084486 at NHTSA ↗	0
Fuel/Propulsion System	2 ODI 11061530 · 115,000 mi ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I… Look up ODI 11061530 at NHTSA ↗ ODI 11192915 · 90,000 mi 2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR Look up ODI 11192915 at NHTSA ↗	4 ODI 11061530 · 115,000 mi ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I… Look up ODI 11061530 at NHTSA ↗ ODI 11152238 · 111,000 mi TAKATA RECALL: THE HYBRID SYSTEM FAILED WHILE I WAS DRIVING. THE ENGINE STILL RAN BUT I COULDN'T DRIVE. I WAS STRANDED IN THE MIDDLE OF THE ROAD. Look up ODI 11152238 at NHTSA ↗ ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗	0	0	—	0	0	0
Vehicle Speed Control	2 ODI 11145112 · 65,000 mi I WAS DRIVING ON THE HIGHWAY AND THE CAR STOPPED MOVING. IT WAS A TRANSMISSION ISSUE WITH THE GEAR BOX. THE SAME RECALL THAT THE VOLKSWAGEN HAS BUT WHEN I LOOK UP MY VIN IT DOESN'T COME. HOWEVER I HAD THE SAME ISSUE HAPPEN AS THE ONE DESCRIBED IN THE RECALL. I REPLACED THE TRANSMISSION BUT THE CAR IS STILL JERKING AROUND A LOT. I WANT VOLKSWAGEN TO TAKE CARE OF THAT. Look up ODI 11145112 at NHTSA ↗ ODI 11156802 · 104,000 mi TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ACCELERATED ON ITS OWN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY TO THE ROAD SHOULDER AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT WOULD NOT SHIFT INTO DRIVE AND THE SERVICE REMINDER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDLAND VOLKSWAGEN OF COLUMBIA (655 BROAD RIVER ROAD, COLUMBIA, SC 29210, [phone removed]) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION OR "E MACHINE" NEEDED TO BE INSTALLED. THE… Look up ODI 11156802 at NHTSA ↗	1 ODI 11145112 · 65,000 mi I WAS DRIVING ON THE HIGHWAY AND THE CAR STOPPED MOVING. IT WAS A TRANSMISSION ISSUE WITH THE GEAR BOX. THE SAME RECALL THAT THE VOLKSWAGEN HAS BUT WHEN I LOOK UP MY VIN IT DOESN'T COME. HOWEVER I HAD THE SAME ISSUE HAPPEN AS THE ONE DESCRIBED IN THE RECALL. I REPLACED THE TRANSMISSION BUT THE CAR IS STILL JERKING AROUND A LOT. I WANT VOLKSWAGEN TO TAKE CARE OF THAT. Look up ODI 11145112 at NHTSA ↗	0	1 ODI 11061788 2013 JETTA HYBRID. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION WHEN APPLYING BRAKES. LD THE CONSUMER STATED THE WHILE ATTEMPTING TO PARALLEL PARK, UPON APPLYING THE BRAKES, THE VEHICLE ACCELERATED INTO A PARKED VEHICLE. JS Look up ODI 11061788 at NHTSA ↗	0	—	0	0
Air Bags	0	0	1 ODI 11084486 STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. Look up ODI 11084486 at NHTSA ↗	1 ODI 11084486 STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. Look up ODI 11084486 at NHTSA ↗	0	0	—	0
Power Train:Automatic Transmission	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

7 patterns with matching reports.

Warning lights and dashboard alerts

29 mentions · 28.7% of complaints

Median mileage: 86,097 mi (27 usable records).

ODI 10643705 · 32,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID PREMIUM. THE CONTACT STATED THAT THE ELECTRONIC CONTROL WARNING LIGHT ILLUMINATED AS THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT WAS AT A COMPLETE STOP WHEN THE VEHICLE THEN INDEPENDENTLY ACCELERATED TO 5 MPH BUT THE CONTACT WAS UNABLE TO ACCELERATE ANY HIGHER THAN 5 MPH. THE CONTACT SHUT THE VEHICLE OFF AND ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED OR REPAIRED. T…

Look up ODI 10643705 at NHTSA ↗

ODI 10819142 · 73,000 mi

I WAS DRIVING ON A 2 LANE STREET WHEN THE CHECK HYBRID FLASHED ON MY DASH. THE CAR STILL CONTINUED TO DRIVE NORMAL ON ENGINE POWER BUT WOULD NO LONGER SWITCH INTO HYBRID MODE. I TOOK THE CAR TO THE DEALER THE NEXT DAY AND WAS TOLD THAT THE CLUTCH THAT SWITCHES THE ELECTRIC MOTOR TO THE TRANSMISSION WAS BAD AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. I FOUND THAT ODD BECAUSE THE TRANSMISSION RAN FINE WHEN RUNNING ON THE GAS ENGINE ONLY. THE DEALER ALSO STATED THAT THE REPAIR WOULD NOT BE UNDER WARRANTY BECAUSE MY CAR HAS 73000 MILES AND TH…

Look up ODI 10819142 at NHTSA ↗

ODI 10968431 · 68,000 mi

MY VEHICLE WAS PARKED AND RUNNING. I TRIED TO REVERSE AND THE TRANSMISSION DID NOT ENGAGE. MY CAR MADE HORRIBLE GRINDING NOISES AND WOULD NOT MOVE IN ANY GEAR. THE CHECK ENGINE LIGHT IMMEDIATELY CAME ON. THE CAR ONLY HAS 68,000 MILES AND THE DEALERSHIP INFORMED ME TODAY THAT IT WOULD COST $9,000 TO REPAIR IT. I'D GONE TO THE DEALERSHIP FOR ALL ROUTINE MAINTENANCE UP TO THAT POINT. THE CAR HAD A RECALL ON THE GEARBOX FLUID, AND I BELIEVE THE TRANSMISSION FAILURE IS A RESULT OF THAT INITIAL MISTAKE FROM VW. I'VE READ FORUMS AND BLOGS FROM MANY OT…

Look up ODI 10968431 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

26 mentions · 25.7% of complaints

Median mileage: 81,000 mi (26 usable records).

ODI 10662906 · 4,000 mi

Look up ODI 10662906 at NHTSA ↗

ODI 10788614 · 20,301 mi

Look up ODI 10788614 at NHTSA ↗

ODI 10794951 · 19,500 mi

Look up ODI 10794951 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

12 mentions · 11.9% of complaints

Median mileage: 77,342 mi (9 usable records).

ODI 10897500 · 27,000 mi

I FIRST TOOK THIS CAR TO THE DEALER IN LATE 2015 TO REPORT AN UNUSUAL DRIVING CHARACTERISTIC I HAVEN'T EXPERIENCED IN OVER 40 YEARS OF DRIVING. WHEN INCHING FORWARD OR BACKWARDS IN THIS CAR, THERE IS A "JERKY" UNEXPECTED, TEMPORARY SURGING OF THE VEHICLE. THE EXPERIENCED VW MECHANIC ATTRIBUTED THIS TO A "DRY CLUTCH" THAT OPERATES MUCH LIKE A MANUAL TRANSMISSION. WHEN SLIGHTLY RELEASING THE BRAKE TO MOVE SLOWLY EITHER FORWARD OR BACKWARDS, THE CAR HAS BEEN PROGRAMMED TO "RELEASE" THE CLUTCH AND MOVE FORWARD -- SINCE MOST OF THE TIME WHEN THE …

Look up ODI 10897500 at NHTSA ↗

ODI 11016446

2013 VW JETTA HYBRID THE VECHILES FELT LIKE IT WAS CUTTING IN AND OUT AT EVER STOP AND JERKED US BACK AND FORTH ALITTLE.. AFTER RETURNING TO NORTH COAST AUTOMALL OF AKRON. THEY SAID THAT WAS NORMAL THAT ALL HYBRIDS DID THAT.. SO YES I WAS EXCITED HAVEN'T HAD A NEW CAR IN ALONG TIME . AFTER WILLING AND DEALING WITH BANKS THEY SAID WE NEED 1500.00 DOWN AND YOU MUST BUY THIS EXTENDED WARRANTY OR ALL BETS OFF. NOT TRYING TO FIGHT WITH ANYONE AT THE TIME MY GIRL WAS UPSET AND DIDN'T WANT TO PAY ANOTHER 2500 FOR THIS WARRANTY THAT WE TOLD FIXED ANYT…

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ODI 11062038

MY 2013 VOLKSWAGEN JETTA HYBRID WAS AMONGST THOSE WITH THE GEARBOX OIL RECALL. IT WAS MANUFACTURED IN DECEMBER OF 2012, AND THE GEARBOX OIL WAS REPLACED IN DECEMBER 2013 BY THE DEALERSHIP. LIKE OTHERS WHO WERE A PART OF THIS RECALL, MY VEHICLE HAS SUFFERED FROM GRINDING NOISES AND LURCHING WHEN DRIVING IN REVERSE DOWN THE SLOPE OF MY DRIVEWAY. IT ALSO WILL LURCH AT TIMES WHEN TRYING TO SHIFT FROM 1ST TO 2ND (WITH THE AUTOMATIC TRANSMISSION), AND NOW THE VEHICLE IS HAVING ISSUES WHERE THE ENGINE KICKS ON WHILE IDLING FOR TWO SECONDS, SHUTS OF…

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Matching rule

Battery drain and no-start mentions

2 mentions · 2.0% of complaints

Median mileage: 119,450 mi (1 usable records).

ODI 11016446

Look up ODI 11016446 at NHTSA ↗

ODI 11430725 · 119,450 mi

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while attempting to start the vehicle, the vehicle would not start. The vehicle was towed to a local dealer where it was diagnosed but not repaired. The manufacturer was informed of failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 119,450.

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Matching rule

Brake response concerns

2 mentions · 2.0% of complaints

Median mileage: 48,500 mi (2 usable records).

ODI 11083664 · 55,000 mi

THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED

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ODI 11434691 · 42,000 mi

The contact owns a 2014 Volkswagen Jetta. The contact stated while driving 65 MPH, the contact noticed that the vehicle would not accelerate and was decreasing in speed as if the vehicle was in NEUTRAL. The contact pulled over to the side of the road and attempted to restart the vehicle. The vehicle was started and shifted into drive however, the vehicle rolled backward. The contact depressed the brake pedal to stop the vehicle and the vehicle was shifted into PARK. The vehicle was towed to a local dealer to be diagnosed. The contact was inform…

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Matching rule

Fuel smell or leak mentions

1 mentions · 1.0% of complaints

Median mileage: 27,800 mi (1 usable records).

ODI 11175965 · 27,800 mi

GASOLINE SMELL WHEN ENGINE STARTS. MORE OFTEN WHEN VERY COLD. ALSO WHEN CAR SHIFTS FROM ELECTRIC MOTOR TO GASOLINE POWER WHEN CAR IS MOVING OR STOPPED. AUTHORIZED VOLKSWAGEN DEALER COULD FIND NO FUEL LEAK WHEN THE CAR WAS SERVICE IN MAY 2018. THIS HAS PROBABLY HAPPENED 12 TIMES SINCE 1/1/2019.

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Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

1 mentions · 1.0% of complaints

Median mileage: 128,000 mi (1 usable records).

ODI 11058447 · 128,000 mi

WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER.

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b