U.S. public vehicle records

Volkswagen JETTA SPORTWAGEN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

171 owner complaints analyzed

2 distinct recall campaigns

81,500 mi median reported failure mileage

Scope: 2008 to 2014 model years. Data updated: 2026-10-01 (October 1, 2026). 114 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 38 of 171 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	32	18.7%
Engine operation	25	14.6%
Fuel system concerns	23	13.5%
Electrical and battery issues	14	8.2%
Steering behavior	12	7.0%
Transmission and shifting	10	5.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Fuel/Propulsion System

Suspension

Service Brakes

Unknown Or Other

Air Bags

Engine

Power Train

Electrical System: 38; Fuel/Propulsion System: 28; Suspension: 24; Service Brakes: 23; Unknown Or Other: 21; Air Bags: 20; Engine: 19; Power Train: 13

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 4; 25,000 to 49,999: 11; 50,000 to 74,999: 30; 75,000 to 99,999: 31; 100,000 to 149,999: 30; 150,000 and above: 8

75,000 to 99,999 miles has the most reports with usable mileage (31). 57 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2016: 28; 2017: 16; 2018: 15; 2019: 27; 2020: 25; 2021: 11; 2022: 20; 2023: 15; 2024: 9; 2025: 3; 2026: 2

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 32 complaint narratives. Engine operation appears in 25 complaint narratives. Fuel system concerns appears in 23 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11208154 · 2019-05-16 (May 16, 2019)

1.ON 3/23/2017 I PHYSICALLY SIGNED (INK SIGNATURE) TO PURCHASE A USED 2008 JETTA 2.WITHIN A WEEK THE 08 JETTA BROKE DOWN ON THE HIGHWAY 3.I IMMEDIATELY NOTIFIED (SELLER) PLEASANT VALLEY MOTORS, RALEIGH, NC (PVM) AND TOLD ME TO TOW IT TO MY HOME AND PVM WILL TOW THE VEHICLE WITH THEIR MECHANIC & FIX THE PROBLEM. 4.WHILE VEHICLE SAT FOR A WEEK, I HAD A MOBILE CO. CONDUCT A DIAGNOSTIC. RESULTS:REAR BRAKES ON DRIVER-SIDE WERE METAL TO METAL AND NEEDED TO BE REPLACED,ALSO CLUTCH WAS NOT FUNCTIONING, SLVE CYLINDER NEEDED TO BE REPLACED, ALSO NUT THAT…

Owner-reported narrative. Look up ODI 11208154 at NHTSA ↗

Owner report 10944390 · 2017-01-11 (January 11, 2017)

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH…

Owner-reported narrative. 71,000 miles reported. Look up ODI 10944390 at NHTSA ↗

Owner report 10850216 · 2016-03-17 (March 17, 2016)

ENGINE BEGAN TO RUN ROUGH AND GLOW-PLUG LIGHT ILLUMINATED. WITHIN 3 MILES THE POWER DIMINISHED AND CHECK ENGINE LIGHT CAME ON. STOPPED FOR A STOP SIGN AND THE CAR STALLED IN THE INTERSECTION AND WOULD NOT START. DEALER HAS IDENTIFIED METAL IN THE HIGH PRESSURE FUEL PUMP.

Owner-reported narrative. 93,000 miles reported. Look up ODI 10850216 at NHTSA ↗

Owner report 11121827 · 2018-08-23 (August 23, 2018)

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE INDEPENDENT MECHANIC CONTACTED MAG VOLKSWAGEN (6335 PERIMETER LOOP RD, DUBLIN, OH 43017, [phone removed]) TO ASSIST WITH THE DIAGNOSTIC TEST. THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED ALONG WITH THE ENTIRE FUEL SYSTEM DUE TO METAL SHAVINGS IN THE FUEL PUMP AND FUEL LINE. THE VEHICLE WA…

Owner-reported narrative. 190,000 miles reported. Look up ODI 11121827 at NHTSA ↗

Owner report 10875804 · 2016-06-22 (June 22, 2016)

CATASTROPHIC MALFUNCTION OF HIGH PRESSURE FUEL PUMP WITH METAL SHARDS IN THE FUEL SYSTEM. FUEL WAS NOT CONTAMINATED. THE VEHICLES MIL LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY, WAS ABLE TO STEER THE VEHICLE OFF HIGHWAY.

Owner-reported narrative. 145,000 miles reported. Look up ODI 10875804 at NHTSA ↗

Owner report 10850258 · 2016-03-17 (March 17, 2016)

ELECTRICAL LIGHTING MONITORING SYSTEM STARTED GOING THROUGH SEVERAL ACTIONS INDICATING RIGHT FRONT LOW BEAM WAS OUT, THEN LEFT REAR BRAKE LIGHT WAS OUT, THEN FRONT, RIGHT SIGNAL LIGHT WAS OUT, THEN LEFT REAR SIGNAL LIGHT WAS OUT, THEN LICENSE BRACKET LIGHT WAS OUT. ALL THIS HAPPENED WHILE THE AUTO WAS BEING DRIVEN ON A STRAIGHT SECTION OF HIGHWAY. CARRIED AUTO TO LOCAL SERVICE MAN WHO SAID IT WOULD BE BETTER FOR VOLKSWAGEN TO LOOK AT IT, AS IT INVOLVED MAJOR ELECTRICAL PROBLEMS. ALTHOUGH CAR HAD BEEN TURNED OFF, THE BATTERY HAD TO BE RE-CHARGE…

Owner-reported narrative. 104,000 miles reported. Look up ODI 10850258 at NHTSA ↗

Owner report 10852993 · 2016-04-01 (April 1, 2016)

RCD-315 RADIO DIED. WHILE DRIVING ON COUNTRY ROAD, RADIO POPPED AND DIED. AFTER ELECTRICAL TEST OF FUSES AND INTERNET SEARCH, I DETERMINED THAT THE RADIO COULD NOT BE REPAIRED. THE SAFETY ISSUE ON THIS IS THAT THE BLUETOOTH MODULE WAS STILL ACTIVE AND THERE WAS NO WAY TO TURN IT OFF OTHER THAN UNPLUGGING THE BLUETOOTH. SINCE I USE HANDS FREE PHONE, THIS IS A HAZARDOUS FAILURE. I LOCATED 100'S OF WEBSITES THAT TALKED ABOUT THIS RADIO ISSUE AND THE RESULTING ELECTRICAL PROBLEMS THAT THIS FAILURE CAUSES. THIS ISSUE SHOULD BE A RECALL PRIORIT…

Owner-reported narrative. 115,500 miles reported. Look up ODI 10852993 at NHTSA ↗

Owner report 11554680 · 2023-11-11 (November 11, 2023)

Random unwanted braking action during driving and dangerous steering force to the right side.I had to use both hands and force to keep car on the road on the interstate. No fault codes found VW Dealership could not find any Problem.They replaced the ABS Modem to a cost of $2669 but the problem remains.The brakes lock up when just backing up on my driveway too.I have read on the VW forums that a lot of people are having the same problems on 2009, 2012,2013 Jetta.I am afraid to take the car on the road and especially on the interstate again!

Owner-reported narrative. Look up ODI 11554680 at NHTSA ↗

Owner report 11114933 · 2018-07-31 (July 31, 2018)

ABS CONTROL MODULE PROBLEM/FAILURE WE SAW A RECALL FOR 2009 MODELS WITH THIS ISSUE! OUR VEHICLE IS A 2010 JETTA SPORTWAGON WITH LESS THAN 80K MILES ON IT WHICH WE PURCHASE DIN DECEMBER OF 2009 WITH A 7 YEAR/100K MILE EXTENDED WARRANTY. WE WERE ALWAYS REALLY HAPPY WITH THE CAR UNTIL WE GOT THE NOTICE THAT THIS WAS ONE OF THE CARS WITH THE EMISSIONS CHEATS IN IT. AS WE HAD SUCH LITTLE MILEAGE ON THE CAR WE ELECTED (AFTER MUCH CONTEMPLATION MIND YOU) TO HAVE THE CAR "FIXED" AND TOOK THE $5K IN RESTITUTION THEY OFFERED. JUST AFTER THE EMISSION…

Owner-reported narrative. Look up ODI 11114933 at NHTSA ↗

Owner report 11566975 · 2024-01-22 (January 22, 2024)

While driving the vehicle, suddenly and without warning it downshifted, went into limp mode and became stuck in second gear. Fortunately, I was driving on a secondary road with little traffic. Had I been on a major road or highway, its likely I would have been rear ended resulting in injury/death. I have taken vehicle to dealership where it has been confirmed it is the DSG transmission caused by a faulty Mechatronics unit. I am being told the entire transmission needs to be replaced. Had VW recalled and fixed the problem earlier, I would no…

Owner-reported narrative. Look up ODI 11566975 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2008

2009

2010

2011

2012

2013

2014

2008: 0; 2009: 1; 2010: 1; 2011: 1; 2012: 1; 2013: 1; 2014: 1

First model yearSecond model year

Year-by-year records

Volkswagen JETTA SPORTWAGEN model-year comparison
Model year	Complaints	Recalls	Change in recalls
2008	2	0	Not available
2009	16	1	+1
2010	23	1	0
2011	33	1	0
2012	27	1	0
2013	36	1	0
2014	34	1	0

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

171 unique complaints in this selection. Analysis snapshot: 2026-10-01.

66.7%Usable mileage114 / 171 records

100.0%Valid incident date171 / 171 records

100.0%Valid filing date171 / 171 records

100.0%Ordered incident and filing dates171 / 171 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2008	2009	2010	2011	2012	2013	2014
Electrical System	00.0% No examples available for this selection.	531.3% ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗	313.0% ODI 10850258 · 104,000 mi ELECTRICAL LIGHTING MONITORING SYSTEM STARTED GOING THROUGH SEVERAL ACTIONS INDICATING RIGHT FRONT LOW BEAM WAS OUT, THEN LEFT REAR BRAKE LIGHT WAS OUT, THEN FRONT, RIGHT SIGNAL LIGHT WAS OUT, THEN LEFT REAR SIGNAL LIGHT WAS OUT, THEN LICENSE BRACKET LIGHT WAS OUT. ALL THIS HAPPENED WHILE THE AUTO WAS BEING DRIVEN ON A STRAIGHT SECTION OF HIGHWAY. CARRIED AUTO TO LOCAL SERVICE MAN WHO SAID IT WOULD BE BETTER FOR VOLKSWAGEN TO LOOK AT IT, AS IT INVOLVED MAJOR ELECTRICAL PROBLEMS. ALTHOUGH CAR HAD BEEN TURNED OFF, THE BATTERY HAD TO BE RE-CHARGE… Look up ODI 10850258 at NHTSA ↗	1545.5% ODI 10850968 · 60,886 mi MY LIGHTS BEGAN FAILING WITHOUT WARNING. FRONT HEADLIGHT, REAR TAIL LIGHT, LICENSE PLATE LIGHT, DIRECTIONAL SIGNALS, BACK UP LIGHTS. IN TOTAL, 7 LIGHTS FAILED WITHIN MINUTES. VEHICLE WAS TURNED ON AND MOVING ON A CITY STREET. WARNING LIGHTS INSIDE THE VEHICLE TOLD ME THAT LIGHTS FAILED WHEN I USED THEM (SIGNALS, BRAKES, HEADLIGHTS, ETC). DROVE DIRECTLY TO DEALERSHIP TO REPAIR/REPORT PROBLEM. RESEARCH TOLD ME THAT THIS WAS A COMMON ISSUE AND A NHTSA RECALL ON 2009 AND 2010 MODELS. OUR 2011 DID NOT HAVE A RECALL ON IT, BUT ISSUE WAS … Look up ODI 10850968 at NHTSA ↗	622.2% ODI 10853881 · 90,000 mi 4/5/16 4:30PM, VEHICLE WOULD NOT SHUT OFF. BROUGHT TO VOLKSWAGEN DEALERS WHO DIAGNOSED VEHICLE WITH AN IGNITION LOCK CYLINDER HOUSING ISSUE. THE VEHICLE DID NOT STALL OR FAIL IN THAT SENSE, BUT IT IS STILL DISTRESSING TO HAVE A FAULT ON THE IGNITION SWITCH. Look up ODI 10853881 at NHTSA ↗	513.9% ODI 11170094 · 162,000 mi ENGINE WON'T TURN OFF. CAR IS IN PARK, I TRY TURNING THE ENGINE OFF TO EXIT THE VEHICLE, KEY COMES OUT BUT THE ENGINE IS STILL RUNNING. Look up ODI 11170094 at NHTSA ↗	411.8% ODI 10893306 · 15,567 mi WHEN I STARTED THE CAR THE HVAC BLOWER MOTOR WOULD NOT WORK. THE DEALER FOUND THAT THE MOTOR HAD SHORTED OUT AND INSTEAD OF BLOWING THE FUSE AND DEACTIVATING THE BLOWER MOTOR AND MOTOR CIRCUIT, THE BLOWER FUSE MELTED, THE FUSE BOX MELTED, AND THE CONNECTOR WAS ALSO MELTED. THIS CAR IS PRIMARILY USED FOR SHORT TRIPS AND WAS TAKEN TO THE DEALER SHORTLY AFTER THE MOTOR STOPPED WORKING, IF I HAD BEEN ON A LONG TRIP OR IGNORED THE PROBLEM I BELIEVE THIS SHORT CIRCUIT WOULD HAVE RESULTED IN A FIRE UNDER MY DASHBOARD. WHY DIDN'T THE FUSE BLOW AND WHAT… Look up ODI 10893306 at NHTSA ↗
Fuel/Propulsion System	00.0% No examples available for this selection.	16.3% ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗	521.7% ODI 10850216 · 93,000 mi ENGINE BEGAN TO RUN ROUGH AND GLOW-PLUG LIGHT ILLUMINATED. WITHIN 3 MILES THE POWER DIMINISHED AND CHECK ENGINE LIGHT CAME ON. STOPPED FOR A STOP SIGN AND THE CAR STALLED IN THE INTERSECTION AND WOULD NOT START. DEALER HAS IDENTIFIED METAL IN THE HIGH PRESSURE FUEL PUMP. Look up ODI 10850216 at NHTSA ↗	412.1% ODI 11019513 · 70,205 mi TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE GLOW PLUG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO A PARKING LOT AND WAS TOWED TO THE DEALER (JOE HEIDT VOLKSWAGEN, 515 ROUTE 17 SOUTH, RAMSEY, NJ, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP CONTAINED PIECES OF METAL, WHICH CAUSED THE FUEL SYSTEM TO FAIL. ALSO, A DIAGNOSTIC TEST WAS PERFORMED AND THE CONTACT WAS INFORMED THAT THE FUEL WAS BAD. THE FUEL PUMP SYSTEM WAS REPLACED. T… Look up ODI 11019513 at NHTSA ↗	518.5% ODI 11172550 · 1 mi HAVING DIFFICULTY WITH MY VW JETTA SPORTWAGEN 2012 WITH ITS HIGH PRESSURE FUEL PUMP HAVING CONTAMINATED THE FUEL SYSTEM IN THE CAR WITH METAL SHARDS CAPTURED ON THE FUEL METERING VALVE. ENTIRE FUEL SYSTEM NEEDS REPLACEMENT. THE CAR IS A CERTFIFIED PRE-OWNED AND ONLY 11 MONTHS INTO A 2-YEAR BUMPER-TO-BUMPER WARRANTY. THE DEALERSHIP, REGIONAL CASE DISPUTE MANAGER, AND TECHNICAL DISPUTE INQUIRY HAVE ALL COME BACK AND REPORTED THAT IT IS AN EXTERNALLY CREATED ISSUE FROM THE DIESEL FUEL I PUT INTO THE TANK. HOWEVER, THIS IS A WELL-DOCUMENTED ONGOING… Look up ODI 11172550 at NHTSA ↗	822.2% ODI 10895966 · 79,500 mi WHILE DRIVING THE VEHICLE WAS LOW ON POWER AND THE GLOW PLUG LIGHT WAS FLASHING. THIS WAS THE SECOND TIME THAT THIS EXACT THING HAPPENED. THE FIRST TIME I TURNED THE CAR OFF AND LET IT SET FOR A FEW MINUTES AND IT RESTARTED AND RAN FINE. WE WERE ON THE HIGHWAY AND HAD TO MAKE OUR WAY THROUGH TRAFFIC TO THE SIDE OF THE ROAD, LUCKILY IT WAS NOT BUSY. ON JULY 31 THE SAME THING HAPPENED BUT THIS TIME THE CAR WAS STOPPED IN THE MIDDLE OF AN INTERSECTION COMING OFF OF THE HIGHWAY. THIS TIME THE CAR WOULD NOT RESTART AND THE CHECK ENGINE LIGHT ALONG W… Look up ODI 10895966 at NHTSA ↗	514.7% ODI 10839436 · 30,628 mi VOLKSWAGEN TDI HIGH PRESSURE FUEL PUMP FAILED, CAUSING CAR TO SUDDENLY STALL IN LEFT LANE OF LOCAL HIGHWAY RT-198 IN BURTONSVILLE, MD. I WAS IN MOTION IN TRAFFIC STALLED AS I WAS COMING THROUGH INTERSECTION AT RT-198 AND RT-29. Look up ODI 10839436 at NHTSA ↗
Suspension	00.0% No examples available for this selection.	00.0% No examples available for this selection.	313.0% ODI 10892652 · 108,553 mi SPRING FAILED ON PASS FRONT STRUT AT HIGHWAY SPEED, SMOOTH ROAD, CAUSING TIRE TO BLOW-OUT AND WHEEL BEARING TO FAIL. FAMILY IN CAR INCLUDING 6 WEEK OLD. BARELY COULD CONTROL CAR TO SAFE STOP. LUCKY. REPAIRS WILL RUN OVER $1500. DEALER INFORMED US THAT MANY VW AND AUDI CARS ARE EXPERIENCING THIS, THAT THEY ARE WORRIED AND HAVE INFORMED VW THEY HAVE A PROBLEM. HE SHOWED ME THREE OTHER FAILED SPRINGS. I KEPT MINE. IT HAS NO SIGNS OF CORROSION PRIOR TO FAILURE - METAL FATIGUE PROBABLY RELATED TO BAD METALLURGY, ACCORDING TO MY DAD WHO'S AN ENGINEER… Look up ODI 10892652 at NHTSA ↗	412.1% ODI 11326318 · 93,000 mi BOTH REAR SPRINGS BROKE WITHOUT WARNING (AT SEPARATE TIMES). THIS CLEARLY SEEMS TO BE A MANUFACTURING DEFECT, AS I HAVE SINCE DISCOVERED THAT IT'S A VERY COMMON OCCURRENCE. *TR Look up ODI 11326318 at NHTSA ↗	414.8% ODI 11194747 · 119,000 mi ABOUT A YEAR AGO BOTH REAR SPRINGS WERE BROKE AND THE DEALERSHIP REPLACED THEM. ABOUT A MONTH AGO BOTH FRONT SPRINGS WERE BROKE AND THE DEALERSHIP REPLACED THEM. ALL THE REPLACEMENTS WERE DONE AT MY COST. I NOW HAVE A REAR RIGHT SPRING THAT HAS BROKE AND WILL NOW HAVE TO HAVE IT REPLACED. IN MY OVER 50 YEARS OF DRIVING DIFFERENT MODEL CARS AND TRUCK, I HAVE NEVER HAD SPRING FAILURES SUCH AS THIS. I HAVEN'T HIT ANY MAJOR POT HOLES THAT WOULD CAUSE THIS TYPE OF DAMAGE. THIS MUST BE DEFECTIVE SPRINGS. THE LAST TIME I WAS AT THE DEALERSHIP H… Look up ODI 11194747 at NHTSA ↗	38.3% ODI 11299749 · 104,256 mi THE LEFT FRONT AND LEFT REAR COIL SPRINGS ARE BROKEN. Look up ODI 11299749 at NHTSA ↗	1029.4% ODI 11205439 · 77,500 mi BROKEN REAR PASSENGER COIL SPRING. UNKNOWN CAUSE OR TIME OF FAILURE. Look up ODI 11205439 at NHTSA ↗
Service Brakes	00.0% No examples available for this selection.	956.3% ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗	730.4% ODI 11105254 · 77,000 mi VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES. Look up ODI 11105254 at NHTSA ↗	13.0% ODI 11633929 The f16 fuse in the engine bay that connects power to multiple exterior lights as well as the abs brake system melts and melts part of the fuse tray. This is the same thing that happens with the vw Tiguan in campaign am97. Look into am97 as this can ruin your abs brake system. This should be recalled and fixed. This picture is not mine but is exactly what happened. Look up ODI 11633929 at NHTSA ↗	414.8% ODI 10883370 · 58,000 mi TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES MADE A GRINDING NOISE AND AN ODOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE CALIPER FAILED AND WAS RUBBING METAL TO METAL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. Look up ODI 10883370 at NHTSA ↗	12.8% ODI 11403337 · 70,000 mi BRAKE SOMETIMES NOT WORKING PROPERLY WHEN THE VEHICLE IS ON LOW SPEED LESS THAN 20 M/H. I FEEL THE FRONT BRAKE IS NOT WORKING SOMETIMES. I VISIT THE CAR REPAIR CENTER AND THEY SAID IT IS FINE. BUT I READ THE SAME ISSUE ON THE INTERNET FORUM. THEY HAVE CHANGED THE BRAKE OIL OR MASTER CYLINDER OR BRAKE ROTOR AND DISK BUT THEY JUST SPENT MONEY AND NOTHING IMPROVED. I NEED YOUR HELP. Look up ODI 11403337 at NHTSA ↗	12.9% ODI 11388609 · 77,123 mi 74K MILES . CAR WAS PARKED FOR SEVERAL HOURS, THEN STARTED THE CAR & AIR BAG LIGHT , TRACTION AND STABILITY WARNING LIGHTS WERE ON. NOTICED ALL STEERING WHEEL CONTROLS DID NOT WORK. HORN AND MEDIA CONTROLS. AFTER DRIVING THE CAR A CLICKING NOISE STARTED COMING FROM THE STEERING WHEEL WHEN TURNING. *CALLED VOLKSWAGEN USA AND THEY SAID IT IS NOT A RECALL ON MY CAR LOOKED UP THAT IT IS COMMON PROBLEM FOR MY CAR AND THE WAS A RECALL FOR THE SAME CAR AN SIMILAR MODELS. Look up ODI 11388609 at NHTSA ↗
Unknown Or Other	150.0% ODI 11208154 1.ON 3/23/2017 I PHYSICALLY SIGNED (INK SIGNATURE) TO PURCHASE A USED 2008 JETTA 2.WITHIN A WEEK THE 08 JETTA BROKE DOWN ON THE HIGHWAY 3.I IMMEDIATELY NOTIFIED (SELLER) PLEASANT VALLEY MOTORS, RALEIGH, NC (PVM) AND TOLD ME TO TOW IT TO MY HOME AND PVM WILL TOW THE VEHICLE WITH THEIR MECHANIC & FIX THE PROBLEM. 4.WHILE VEHICLE SAT FOR A WEEK, I HAD A MOBILE CO. CONDUCT A DIAGNOSTIC. RESULTS:REAR BRAKES ON DRIVER-SIDE WERE METAL TO METAL AND NEEDED TO BE REPLACED,ALSO CLUTCH WAS NOT FUNCTIONING, SLVE CYLINDER NEEDED TO BE REPLACED, ALSO NUT THAT… Look up ODI 11208154 at NHTSA ↗	425.0% ODI 10966123 · 37,000 mi MY BRAKES FREQUENTLY SQUEAK . SOMETHING WITH THE IGNITION ALSO SEEMS TO NOT BE WORKING RIGHT WHEN I TRY TURNING ON MY CAR, IT WON'T START THE FIRST TIME(S) OR STARTING IS DELAYED. Look up ODI 10966123 at NHTSA ↗	28.7% ODI 10954129 · 161,000 mi IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF … Look up ODI 10954129 at NHTSA ↗	26.1% ODI 11020421 · 85,000 mi ENTIRE SOUND/RADIO SYSTEM SUDDENLY STOPPED THEREBY ELIMINATING MY BLUE TOOTH CONNECTIVITY FOR HANDSFREE PHONE USE Look up ODI 11020421 at NHTSA ↗	414.8% ODI 10954443 MY 2012 JETTA SPORTSWAGEN TDI IS HAVING WATER FREEZING IN THE INTERCOOLER CAUSING IT TO NOT START OR EVEN SMOKE WHEN STARTED. I HAD A 14 WITHOUT THIS ISSUE MY DAD HAS AM 04 PASSAT TDI NO ISSUE. I DID RESEARCH AND ON MANY WEBSITES IT MENTIONS 10-13 HAVING THIS ISSUE. THE DEALERSHIP TOLD ME THERE'S AN AFTER MARKER PART THAT FIXES THE FREEZING ISSUE. THIS PART WILL COST OVER 700 DOLLARS. WHY WAS THIS NOT RECALLED WHEN IT'S HAPPENING TO MANY YEARS AND THE DEALERSHIP HAS SEEN IT MULTIPLE TIMES. Look up ODI 10954443 at NHTSA ↗	411.1% ODI 10907707 · 51,000 mi KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. Look up ODI 10907707 at NHTSA ↗	411.8% ODI 11129989 · 92,000 mi CAR IS STUTTERING AND HAS STALLED 3 TIMES IN THE LAST MONTH, TWO OF WHICH I WAS DRIVING, THE OTHER, WHILE STOPPED AT A LIGHT. BROUGHT IT TO GET A DIAGNOSTIC AFTER THE FIRST TIME IT STALLED, WHICH WAS ON THE HIGHWAY, THE ALTERNATOR WAS SHOWING LOW VOLTAGE. BROUGHT IT TO THE SHOP, SHOWED NOTHING, ALTERNATOR WAS FINE. IT STALLED AGAIN WHILE DRIVING IN TOWN THE SECOND TIME. THE EPC FLASHED 3 TIMES AND THE CHECK ENGINE LIGHT CAME ON A FEW DAYS AGO. DID A DIAGNOSTIC, THE CAM SHAFT SENSORY CODE CAME UP. BROUGHT IT TO THE SHOP, A COMPLETELY DIFFERENT C… Look up ODI 11129989 at NHTSA ↗
Air Bags	150.0% ODI 11071942 · 136,000 mi TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE REAR PASSENGER SEAT. THE INDEPENDENT MECHANIC RESET THE AIR BAG WARNING INDICATOR; HOWEVER, THE INDICATOR CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ILLUMINATION WAS DUE TO AN AIR BAG FAILURE LOCATED AT THE DRIVER'S SEAT. THE VEHICLE WAS NOT R… Look up ODI 11071942 at NHTSA ↗	16.3% ODI 11763740 at or around 6:52pm on 9/11/2026, what I assume is the seatbelt pretensioner deployed while I was driving down a smooth road. absolutely no potholes or anything of the sort, I was just regularly driving down the road and it snapped and tightened up onto my chest, started smoking inside, and injured the left side of my neck. I have a 2009 Volkswagen Jetta Sportwagen 2.5 SE. I don't understand what happened, but this is a clear safety concern, and this absolutely terrified me. I immediately pulled over and checked under and around the car, there … Look up ODI 11763740 at NHTSA ↗	626.1% ODI 11105254 · 77,000 mi VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES. Look up ODI 11105254 at NHTSA ↗	26.1% ODI 10875558 · 75,000 mi THE CLOCK SPRING GOT DEBRIS IN IT, PUSHING THE RIBBON OFF THE GUIDE WIRES AND CAUSING A KINK. THIS CAUSES A FAULT IN THE AIRBAG CONTROLS AS THERE IS UNRELIABLE CONNECTIVITY WITH THE COMPUTER. THUS, THE DRIVER'S SIDE AIRBAG WITHIN THE STEERING COLUMN TURNS ITSELF OFF. VW VOLUNTARILY RECALLED 420,000 CARS FOR THIS EXACT PROBLEM, INCLUDING SOME VEHICLES WITHIN OUR SAME YEAR AND MODEL. FROM VW'S RECALL NOTICE: ON CERTAIN VEHICLES, THE STEERING WHEEL CLOCK SPRING COULD BECOME CONTAMINATED WITH LONG HAIR OR LONG FIBERS WHICH MAY CAUSE A DISPLACEME… Look up ODI 10875558 at NHTSA ↗	13.7% ODI 11384613 AIRBAG CORROSION FOUND BY DEALER. Look up ODI 11384613 at NHTSA ↗	513.9% ODI 11458153 clock spring / clock part: 5k0953569al Air Bag light is on... steering click.... dealer says parts are nowhere to be found as there are over 5000 back orders right now.. I am not a rich person... what do we do? I am afraid to drive it. Look up ODI 11458153 at NHTSA ↗	411.8% ODI 11374834 · 66,000 mi THE CAR WAS IN A SEVERE FRONT END COLLISION THAT TOTALED THE CAR. THE WRECK RESULTED IN MULTIPLE INJURIES FOR BOTH OCCUPANTS. BOTH WERE TRANSPORTED BY AMBULANCE. THE CAR WAS MOVING ON A COUNTRY ROAD WHEN A COMBINE WITH NO LIGHTS CAME OUT IN FRONT OF THEM. THE VEHICLE STRUCK THE COMBINE. ZERO AIRBAGS WERE DEPLOYED IN THIS CRASH. Look up ODI 11374834 at NHTSA ↗
Engine	00.0% No examples available for this selection.	00.0% No examples available for this selection.	28.7% ODI 10954129 · 161,000 mi IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF … Look up ODI 10954129 at NHTSA ↗	39.1% ODI 10889122 · 60,000 mi CAR STALLS INTERMITTENTLY UNDER VARIOUS CONDITIONS ACCELERATING DE-ACCELERATING WARMED UP, AND COLD FUEL PUMP HAS BEEN REPLACED ALONG WITH FILTER AND NOW POWER RELAY HAS BEEN REPLACED BUT IT STILL STALLS VERY DANGEROUS TO DRIVE. Look up ODI 10889122 at NHTSA ↗	414.8% ODI 10853881 · 90,000 mi 4/5/16 4:30PM, VEHICLE WOULD NOT SHUT OFF. BROUGHT TO VOLKSWAGEN DEALERS WHO DIAGNOSED VEHICLE WITH AN IGNITION LOCK CYLINDER HOUSING ISSUE. THE VEHICLE DID NOT STALL OR FAIL IN THAT SENSE, BUT IT IS STILL DISTRESSING TO HAVE A FAULT ON THE IGNITION SWITCH. Look up ODI 10853881 at NHTSA ↗	513.9% ODI 10935112 · 89,000 mi WHILE DRIVING THIS VEHICLE TO WORK IT STARTED TO DECELERATE ON THE HIGHWAY, LOSE POWER, AND STUMBLE. THE CHECK ENGINE AND GLOW PLUG LIGHTS CAME ON THE DASH. THE CAR WAS ABLE TO BE DRIVEN AT A REDUCED HIGHWAY SPEED FOR A SHORT DISTANCE TO A PARK AND RIDE TO BE TOWED TO A DEALER. THE CAR WAS STUMBLING OCCASIONALLY WHEN ACCELERATING AND STARTING TO DIE OUT, BUT NOT STALLING. *TR Look up ODI 10935112 at NHTSA ↗	514.7% ODI 11112887 · 67,000 mi EPC WARNING LIGHT APPEARS AND SLOWS CAR DOWN FROM 65 TO 15 MILES PER HOUR ON FREEWAY WITHIN 15 SECONDS, EXTREMELY DANGEROUS SITUATION AND EVEN HAD SOMEONE SHATTER MY WINDOW WITH A SCREWDRIVER FOR ALMOST CAUSING ACCIDENT Look up ODI 11112887 at NHTSA ↗
Power Train	00.0% No examples available for this selection.	16.3% ODI 11566975 While driving the vehicle, suddenly and without warning it downshifted, went into limp mode and became stuck in second gear. Fortunately, I was driving on a secondary road with little traffic. Had I been on a major road or highway, its likely I would have been rear ended resulting in injury/death. I have taken vehicle to dealership where it has been confirmed it is the DSG transmission caused by a faulty Mechatronics unit. I am being told the entire transmission needs to be replaced. Had VW recalled and fixed the problem earlier, I would no… Look up ODI 11566975 at NHTSA ↗	00.0% No examples available for this selection.	13.0% ODI 10853648 · 91,000 mi VEHICLE CLUTCH PEDAL STUCK TO THE FLOOR. VEHICLE WOULD STILL START BUT ONLY IN NEUTRAL. IF I WERE TO TRY AND START VEHICLE IN A GEAR WITH THE CLUTCH PRESSED IN THE CAR JUMPS FORWARD OR REVERSE. THIS COULD CAUSE SOMEONE TO BE CRUSHED IF THEY WERE STANDING IN FRONT OR BEHIND WHEN VEHICLE IS BEING STARTED. ALSO IF THIS FAILURE WERE TO HAPPEN WHEN DRIVING THE CAR WOULD NOT COME OUT OF GEAR AND COULD CAUSE AND ACCIDENT. LUCKILY MINE FAILED IN MY GARAGE OVER NIGHT. BROWSING AROUND ON THE INTERNET IT SEEMS TO BE A COMMON PROBLEM AND MANY PEOPLE HAVE H… Look up ODI 10853648 at NHTSA ↗	414.8% ODI 11088720 TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT NOTICED THAT THE TRANSMISSION WAS HESITANT AS IF THE VEHICLE WOULD STALL WHEN NEEDING TO CHANGE GEARS. IN ADDITION, THE GEARS WERE SLOW TO CHANGE OVER. THE DEALER (HANSEL VOLKSWAGEN, 2951 CORBY AVE, SANTA ROSA, CA 95407, [phone removed]) PROVIDED A MANUFACTURER SOLUTION OF MODIFYING THE DIESEL SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER MORE THAN TWICE, BUT COULD NOT DIAGNOSE OR REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED THAT THEIR SOLU… Look up ODI 11088720 at NHTSA ↗	411.1% ODI 10945934 · 112,000 mi DSG TRANSMISSION FAILURE AT112,00 MILES Look up ODI 10945934 at NHTSA ↗	38.8% ODI 10839436 · 30,628 mi VOLKSWAGEN TDI HIGH PRESSURE FUEL PUMP FAILED, CAUSING CAR TO SUDDENLY STALL IN LEFT LANE OF LOCAL HIGHWAY RT-198 IN BURTONSVILLE, MD. I WAS IN MOTION IN TRAFFIC STALLED AS I WAS COMING THROUGH INTERSECTION AT RT-198 AND RT-29. Look up ODI 10839436 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	61,764–128,500 mi	90,000 mi	27	ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗ ODI 11006157 · 155,558 mi VW REFUSING TO COMPLETE ABS MODULE RECALL BECAUSE ABS MODULE ALREADY HAS FAULT CODES STORED. THE POINT OF THE RECALL IS TO REPAIR OR REPLACE THE FAULTY ABS MODULES, BUT IN OUR CASE, SINCE THE MODULE ALREADY CONTAINS FAULT CODES, THE DEALERSHIP AND VW CORPORATE ARE REFUSING TO PERFORM THE SAFETY RECALL Look up ODI 11006157 at NHTSA ↗ ODI 11124427 · 139,000 mi MY CAR IGNITION ARE CONTINUE FAILING ON ME. SOMETIMES IT WORKS AND SOME TIMES WAS NOT WORKING. THE KEYS GOT STUCK IN THE IGNITION. WE CAN'T TURN OFF THE ENGINE.SOME TIMES WE CAN'T TURN ON THE ENGINE. I'M AFRAID ITS A SAFETY HAZARD THAT IGNITION WILL FAIL DURING DRIVING. Look up ODI 11124427 at NHTSA ↗
Fuel/Propulsion System	58,103–99,500 mi	78,000 mi	15	ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗ ODI 10850216 · 93,000 mi ENGINE BEGAN TO RUN ROUGH AND GLOW-PLUG LIGHT ILLUMINATED. WITHIN 3 MILES THE POWER DIMINISHED AND CHECK ENGINE LIGHT CAME ON. STOPPED FOR A STOP SIGN AND THE CAR STALLED IN THE INTERSECTION AND WOULD NOT START. DEALER HAS IDENTIFIED METAL IN THE HIGH PRESSURE FUEL PUMP. Look up ODI 10850216 at NHTSA ↗ ODI 10875804 · 145,000 mi CATASTROPHIC MALFUNCTION OF HIGH PRESSURE FUEL PUMP WITH METAL SHARDS IN THE FUEL SYSTEM. FUEL WAS NOT CONTAMINATED. THE VEHICLES MIL LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY, WAS ABLE TO STEER THE VEHICLE OFF HIGHWAY. Look up ODI 10875804 at NHTSA ↗
Suspension	66,260–102,153 mi	89,000 mi	15	ODI 10892652 · 108,553 mi SPRING FAILED ON PASS FRONT STRUT AT HIGHWAY SPEED, SMOOTH ROAD, CAUSING TIRE TO BLOW-OUT AND WHEEL BEARING TO FAIL. FAMILY IN CAR INCLUDING 6 WEEK OLD. BARELY COULD CONTROL CAR TO SAFE STOP. LUCKY. REPAIRS WILL RUN OVER $1500. DEALER INFORMED US THAT MANY VW AND AUDI CARS ARE EXPERIENCING THIS, THAT THEY ARE WORRIED AND HAVE INFORMED VW THEY HAVE A PROBLEM. HE SHOWED ME THREE OTHER FAILED SPRINGS. I KEPT MINE. IT HAS NO SIGNS OF CORROSION PRIOR TO FAILURE - METAL FATIGUE PROBABLY RELATED TO BAD METALLURGY, ACCORDING TO MY DAD WHO'S AN ENGINEER… Look up ODI 10892652 at NHTSA ↗ ODI 11192516 · 70,519 mi I HAVE RECENTLY NOTICED THAT THE 2015 - 2019 JETTA SPORTWAGEN BEEN IDENTIFIED WITH A REAR COIL SPRING BREAKING ISSUE AND A RECALL WILL BE ISSUED APRIL 19, 2019 - MY 2010 JETTA SPORTWAGEN HAS RECENTLY EXPERIENCED THE SAME ISSUE AND I BELIEVE THE RECALL SHOULD BE EXPANDED Look up ODI 11192516 at NHTSA ↗ ODI 11326318 · 93,000 mi BOTH REAR SPRINGS BROKE WITHOUT WARNING (AT SEPARATE TIMES). THIS CLEARLY SEEMS TO BE A MANUFACTURING DEFECT, AS I HAVE SINCE DISCOVERED THAT IT'S A VERY COMMON OCCURRENCE. *TR Look up ODI 11326318 at NHTSA ↗
Service Brakes	70,000–113,125 mi	79,562 mi	16	ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗ ODI 10959204 · 107,500 mi RE: NHTSA CAMPAIGN NUMBER: 16V913000 I AM FILING THIS COMPLAINT IN THE HOPE THE NHTSA CAN VERIFY THAT WHAT VW HAS INDICATED IS TRUTHFUL AND HOW A CONSUMER CAN DETERMINE WHEN THE RECALL - NHTSA CAMPAIGN NUMBER: 16V913000 - IS APPLICABLE VS. NOT APPLICABLE INDEPENDENT OF VW. I CONTACTED VW REGARDING NHTSA CAMPAIGN NUMBER: 16V913000 ABS / ELECTRONIC STABILITY CONTROL AND DEALER PERFORMED SOFTWARE UPDATE AND TEST DROVE VEHICLE. DEALER AND VW CUSTOMER SERVICE BOTH STATE THE RECALL REPLACEMENT MODULE IS NOT APPLICABLE. THEIR REASON IS REGARDL… Look up ODI 10959204 at NHTSA ↗ ODI 10960407 · 106,556 mi TOOK VEHICLE FOR ABS SYSTEM MODULE RECALL SERVICE. DEALER SAID ABS PUMP ALSO BROKEN, BUT WAS NOT COVERED REPAIR UNDER RECALL. WOULD COST ADDITIONAL $2320 TO FIX. AS A RESULT, VEHICLE ABS SYSTEM STILL NOT FUNCTIONAL. UNSAFE. Look up ODI 10960407 at NHTSA ↗
Unknown Or Other	55,500–91,000 mi	81,000 mi	15	ODI 10966123 · 37,000 mi MY BRAKES FREQUENTLY SQUEAK . SOMETHING WITH THE IGNITION ALSO SEEMS TO NOT BE WORKING RIGHT WHEN I TRY TURNING ON MY CAR, IT WON'T START THE FIRST TIME(S) OR STARTING IS DELAYED. Look up ODI 10966123 at NHTSA ↗ ODI 11231640 · 145,000 mi KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. Look up ODI 11231640 at NHTSA ↗ ODI 10954129 · 161,000 mi IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF … Look up ODI 10954129 at NHTSA ↗
Air Bags	66,000–77,123 mi	76,000 mi	9	ODI 11071942 · 136,000 mi TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE REAR PASSENGER SEAT. THE INDEPENDENT MECHANIC RESET THE AIR BAG WARNING INDICATOR; HOWEVER, THE INDICATOR CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ILLUMINATION WAS DUE TO AN AIR BAG FAILURE LOCATED AT THE DRIVER'S SEAT. THE VEHICLE WAS NOT R… Look up ODI 11071942 at NHTSA ↗ ODI 11105254 · 77,000 mi VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES. Look up ODI 11105254 at NHTSA ↗ ODI 11223171 · 17,000 mi I WAS INVOLVED IN A CAR ACCIDENT ON 6/01/2017. THE POLICE ESTIMATED THAT THE CAR THAT HIT ME FROM THE BACK WAS GOING 55MPH. MY AIRBAG FAILED TO DEPLOY...EVEN THOUGH MY CAR WAS TOTALED DUE TO SUFFERING EXTENSIVE FROM END DAMAGE. MY CAR WAS STOPPED AT THE MOMENT OF IMPACT. DUE TO THE FAILURE OF MY AIRBAG MY FACE AND SHOULDER HIT THE STEERING WHEEL CAUSING ME TO LOSE A TOOTH AND CAUSE GREAT DAMAGE TO MY SHOULDER. Look up ODI 11223171 at NHTSA ↗
Engine	70,157–111,750 mi	89,500 mi	14	ODI 10954129 · 161,000 mi IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF … Look up ODI 10954129 at NHTSA ↗ ODI 11172470 · 188,000 mi FAULTY EGR SYSTEM PUTS MOISTURE IN THE TURBO INTERCOOLER ON THE DIESEL 2.0 ENGINE. INTERCOOLER EVENTUALLY FREEZES IN COLD TEMPERATURES. ENGINE DIES RANDOMLY DUE TO NO TURBO BOOST. MY CAR DIED WHILE MAKING A LEFT HAND TURN ACROSS 2 LANES OF ONCOMING TRAFFIC. WE WERE ALMOST T-BONED BY A SEMI TRUCK HAULING A 53' TRAILER! MY DEALER HAD ONE OTHER TDI IN THE SHOP THE SAME DAY MINE WAS TOWED IN. VW HAS ENGINEERED A ' COLD WEATHER INTERCOOLER' AND IS AWARE OF THIS DESIGN FLAW. NOTHING IS MENTIONED IN THE OWNER'S MANUAL ABOUT DRAINING THE WATER (WHICH I… Look up ODI 11172470 at NHTSA ↗ ODI 10889122 · 60,000 mi CAR STALLS INTERMITTENTLY UNDER VARIOUS CONDITIONS ACCELERATING DE-ACCELERATING WARMED UP, AND COLD FUEL PUMP HAS BEEN REPLACED ALONG WITH FILTER AND NOW POWER RELAY HAS BEEN REPLACED BUT IT STILL STALLS VERY DANGEROUS TO DRIVE. Look up ODI 10889122 at NHTSA ↗
Power Train	66,435–89,000 mi	81,000 mi	7	ODI 10853648 · 91,000 mi VEHICLE CLUTCH PEDAL STUCK TO THE FLOOR. VEHICLE WOULD STILL START BUT ONLY IN NEUTRAL. IF I WERE TO TRY AND START VEHICLE IN A GEAR WITH THE CLUTCH PRESSED IN THE CAR JUMPS FORWARD OR REVERSE. THIS COULD CAUSE SOMEONE TO BE CRUSHED IF THEY WERE STANDING IN FRONT OR BEHIND WHEN VEHICLE IS BEING STARTED. ALSO IF THIS FAILURE WERE TO HAPPEN WHEN DRIVING THE CAR WOULD NOT COME OUT OF GEAR AND COULD CAUSE AND ACCIDENT. LUCKILY MINE FAILED IN MY GARAGE OVER NIGHT. BROWSING AROUND ON THE INTERNET IT SEEMS TO BE A COMMON PROBLEM AND MANY PEOPLE HAVE H… Look up ODI 10853648 at NHTSA ↗ ODI 11174435 · 74,000 mi VEHICLE STALLED OUT WHILE DRIVER AT HIGHWAY SPEEDS DUE TO INTERCOOLER FREEZING, ON SECOND OCCASION VEHICLE WAS UNABLE TO START DUE TO ENGINE HYDROLOCKING FROM FROZEN INTERCOOLER THAWING OUT. VW HAS RELEASED A BULLETIN FOR THIS ISSUE BUT WILL NOT STAND BY WARRANTY ON SAID COMPONENT. Look up ODI 11174435 at NHTSA ↗ ODI 11257767 · 58,870 mi WHEN MOVING FROM STOP, TRANSMISSION TAKES A SECOND TO ENGAGE. THIS IS DANGEROUS BECAUSE WHEN TRYING TO TAKE A TURN FROM STOP, HESITATION COULD LEAD TO SERIOUS ACCIDENT. ENGAGE 1ST GEAR. Look up ODI 11257767 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	1	None	ODI 11633929 The f16 fuse in the engine bay that connects power to multiple exterior lights as well as the abs brake system melts and melts part of the fuse tray. This is the same thing that happens with the vw Tiguan in campaign am97. Look into am97 as this can ruin your abs brake system. This should be recalled and fixed. This picture is not mine but is exactly what happened. Look up ODI 11633929 at NHTSA ↗
2025-02	1	None	ODI 11640739 My Bosch CP4 fuel pump failed causing my engine to stall while turning at a very busy/fast intersection. This can occur at speed without any warning of sudden failure, putting everyone on the road at risk. Fault code P0087 and P0191 were present, along with a flashing glow plug. Following EA No.: EA11-003 I removed the fuel metering valve and observed and documented metal shavings. The failed component is still installed on my vehicle as I will be having it serviced shortly. The fact that this same component has been recalled very recent… Look up ODI 11640739 at NHTSA ↗
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	1	None	ODI 11673116 I had lost power driving over the grapevine on Highway and then recently I had difficulty putting vehicle in gear and it would make a loud noise. Independent service center confirmed that the TCM was faulty. Look up ODI 11673116 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	1	None	ODI 11737612 Purchased my 2014 Jetta TDI SportWagen DSG used with 60k miles in 2017 from a Subaru dealership. It was purchased at auction by the dealership as reported at auction known to be an unmodified dieselgate vehicle. The dealership performed the modifications to bring it into emissions compliance and sold it to me. I noticed an occasional "boing" sound from the back and my wife wouldn't drive it, she said it was too twitchy on the highway. I just thought that was part of the Sportwagen experience. In 2026 I took it to my local garage for a [XXX… Look up ODI 11737612 at NHTSA ↗
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	1	None	ODI 11763740 at or around 6:52pm on 9/11/2026, what I assume is the seatbelt pretensioner deployed while I was driving down a smooth road. absolutely no potholes or anything of the sort, I was just regularly driving down the road and it snapped and tightened up onto my chest, started smoking inside, and injured the left side of my neck. I have a 2009 Volkswagen Jetta Sportwagen 2.5 SE. I don't understand what happened, but this is a clear safety concern, and this absolutely terrified me. I immediately pulled over and checked under and around the car, there … Look up ODI 11763740 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2013: 0 complaints · 2014: 3 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2013	0	0	0
2014	0	0	3

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2013	36	0	0
2014	33	0	1

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Fuel/Propulsion System	Suspension	Service Brakes	Unknown Or Other	Air Bags	Engine	Power Train
Electrical System	—	4 ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗ ODI 11468080 At first we had to replace the intake manifold and then a month later we had to replace the catalytic converter and now it’s in the shop having the DLF filter , fuel pump , & fuel lines . All dealing with the diesel exhaust and fuel distribution. It’s leaking diesel fuel with strong odor of diesel to the point it makes you feel sick. The Volkswagen dealership never informed me of any recalls on my vehicle. The dealership is Flow Volkswagen Greensboro NC Look up ODI 11468080 at NHTSA ↗ ODI 11537327 The car stalls in traffic and is slow to accelerate. The service department attributes the cause from a problem with a contaminated fuel system. However, the car has had a series of problems with the electrical system where I was told the "radio is draining the battery". The car would be parked without the keys in the ignition and it failed to start and the cause being the radio draining the battery. The issue is both electrical and diesel engine related. Look up ODI 11537327 at NHTSA ↗	0	6 ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗ ODI 11006157 · 155,558 mi VW REFUSING TO COMPLETE ABS MODULE RECALL BECAUSE ABS MODULE ALREADY HAS FAULT CODES STORED. THE POINT OF THE RECALL IS TO REPAIR OR REPLACE THE FAULTY ABS MODULES, BUT IN OUR CASE, SINCE THE MODULE ALREADY CONTAINS FAULT CODES, THE DEALERSHIP AND VW CORPORATE ARE REFUSING TO PERFORM THE SAFETY RECALL Look up ODI 11006157 at NHTSA ↗ ODI 11210711 · 135,000 mi ABS, ESC INDICATOR LIGHTS CAME ON DRIVING AT HIGHWAY SPEED, AND WITH BRAKE INDICATOR FLASHING AND AUDIBLE SOUND. DIAGNOSED AT CAPISTRANO VW AS FAILURE OF ABS CONTROL MODULE. REPAIR DECLINED DUE TO $2,500 COST, BUT THE CIRCUMSTANCES INDICATE THIS SHOULD BE COVERED IN SAFETY RECALL 45F2, NHTSA CAMPAIGN 16V913 (ALTHOUGH VIN NOT INDICATED AS PART OF RECALL ACCORDING TO NHTSA RECORDS). WILL FOLLOW UP WITH DEALERSHIP. NHTSA SHOULD NOTE OTHER SIMILAR COMPLAINTS TO CAUSE MANUFACTURER TO EXPAND NUMBER OF AFFECTED VEHICLES. VW'S RESPONSE APPEARS TO BE IN… Look up ODI 11210711 at NHTSA ↗	1 ODI 11300052 · 81,000 mi I NOTICED MY CAR HAS BEEN CUTTING OUT AND NOT HAVING POWER WHEN DRIVING DOWN A FREEWAY. ILL PUT THE PEDAL DOWN IT DIDNT MOVE. I NOTICED MY STEREO STARTED KIND OF FLASHING AS WELL. I FIGURED MAYBE IT WAS ELECTRICAL SO I STARTED LOOKING AROUND AND I OPENED UP MY TRUNK AND IT WAS 4 INCHES OF WATER WHERE MY SPARE TIRE IS. THEN I STARTED LOOKING AROUND WHERE MY PANORAMIC SUNROOF IS AND THERE'S A HUGE SPOTS OF WATER THAT'S WET. THEY DID NOT DISCLOSE THIS TO ME WHEN I PURCHASE THE CAR AND I ASKED THEM IF THERE WAS ANY PROBLEMS OF LEAKING. I THINK IT'S… Look up ODI 11300052 at NHTSA ↗	2 ODI 11763740 at or around 6:52pm on 9/11/2026, what I assume is the seatbelt pretensioner deployed while I was driving down a smooth road. absolutely no potholes or anything of the sort, I was just regularly driving down the road and it snapped and tightened up onto my chest, started smoking inside, and injured the left side of my neck. I have a 2009 Volkswagen Jetta Sportwagen 2.5 SE. I don't understand what happened, but this is a clear safety concern, and this absolutely terrified me. I immediately pulled over and checked under and around the car, there … Look up ODI 11763740 at NHTSA ↗ ODI 11515295 Took normal turn down road, heard clicking noise. Airbag light on dash came on immediately along with loss of function of steering wheel buttons. No warning lamps prior to failure. No issues prior to failure. Vehicle has been inspected by Volkswagen dealer and claimed clock spring needed replacement. Look up ODI 11515295 at NHTSA ↗	4 ODI 10853881 · 90,000 mi 4/5/16 4:30PM, VEHICLE WOULD NOT SHUT OFF. BROUGHT TO VOLKSWAGEN DEALERS WHO DIAGNOSED VEHICLE WITH AN IGNITION LOCK CYLINDER HOUSING ISSUE. THE VEHICLE DID NOT STALL OR FAIL IN THAT SENSE, BUT IT IS STILL DISTRESSING TO HAVE A FAULT ON THE IGNITION SWITCH. Look up ODI 10853881 at NHTSA ↗ ODI 11387673 DPF LIGHT CAME ON AND WENT OFF AND THEN CAME ON Look up ODI 11387673 at NHTSA ↗ ODI 11170094 · 162,000 mi ENGINE WON'T TURN OFF. CAR IS IN PARK, I TRY TURNING THE ENGINE OFF TO EXIT THE VEHICLE, KEY COMES OUT BUT THE ENGINE IS STILL RUNNING. Look up ODI 11170094 at NHTSA ↗	2 ODI 11300052 · 81,000 mi I NOTICED MY CAR HAS BEEN CUTTING OUT AND NOT HAVING POWER WHEN DRIVING DOWN A FREEWAY. ILL PUT THE PEDAL DOWN IT DIDNT MOVE. I NOTICED MY STEREO STARTED KIND OF FLASHING AS WELL. I FIGURED MAYBE IT WAS ELECTRICAL SO I STARTED LOOKING AROUND AND I OPENED UP MY TRUNK AND IT WAS 4 INCHES OF WATER WHERE MY SPARE TIRE IS. THEN I STARTED LOOKING AROUND WHERE MY PANORAMIC SUNROOF IS AND THERE'S A HUGE SPOTS OF WATER THAT'S WET. THEY DID NOT DISCLOSE THIS TO ME WHEN I PURCHASE THE CAR AND I ASKED THEM IF THERE WAS ANY PROBLEMS OF LEAKING. I THINK IT'S… Look up ODI 11300052 at NHTSA ↗ ODI 11555385 Walked out to the garage where the vehicle had been shut off for a number of minutes to conduct another day’s personal investigation (can’t leave it outside when it rains unfortunately - moonroof leaks). This time: exterior lights on & found the interior lights in what looked to be an odd cycling. Video can be provided, no pictures taken. The price for honesty? Dealers: $500. I can live with that, someone should at some point, do the right thing by others & disclose its problems. The car is a LEMON & by all other standards-has no reason to be… Look up ODI 11555385 at NHTSA ↗
Fuel/Propulsion System	4 ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗ ODI 11468080 At first we had to replace the intake manifold and then a month later we had to replace the catalytic converter and now it’s in the shop having the DLF filter , fuel pump , & fuel lines . All dealing with the diesel exhaust and fuel distribution. It’s leaking diesel fuel with strong odor of diesel to the point it makes you feel sick. The Volkswagen dealership never informed me of any recalls on my vehicle. The dealership is Flow Volkswagen Greensboro NC Look up ODI 11468080 at NHTSA ↗ ODI 11537327 The car stalls in traffic and is slow to accelerate. The service department attributes the cause from a problem with a contaminated fuel system. However, the car has had a series of problems with the electrical system where I was told the "radio is draining the battery". The car would be parked without the keys in the ignition and it failed to start and the cause being the radio draining the battery. The issue is both electrical and diesel engine related. Look up ODI 11537327 at NHTSA ↗	—	1 ODI 11480336 In June of 2021 my car had a warning light for the DPF filter come on and told me to follow the instructions in the manual to drive it on the freeway at certain RPMs to get it to clear well that didn’t work and eventually the check engine light came on as well, I took it to the dealership and found out that the Diesel Particulate Filter was bad and needed to be replaced, the DPF was under an extended warranty because of the whole Dieselgate issue, my car had approx 95k miles or so on it when the filter was replaced along with my timing belt. We… Look up ODI 11480336 at NHTSA ↗	1 ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗	1 ODI 11278338 · 74,600 mi WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "… Look up ODI 11278338 at NHTSA ↗	0	5 ODI 11387673 DPF LIGHT CAME ON AND WENT OFF AND THEN CAME ON Look up ODI 11387673 at NHTSA ↗ ODI 11278338 · 74,600 mi WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "… Look up ODI 11278338 at NHTSA ↗ ODI 11640739 My Bosch CP4 fuel pump failed causing my engine to stall while turning at a very busy/fast intersection. This can occur at speed without any warning of sudden failure, putting everyone on the road at risk. Fault code P0087 and P0191 were present, along with a flashing glow plug. Following EA No.: EA11-003 I removed the fuel metering valve and observed and documented metal shavings. The failed component is still installed on my vehicle as I will be having it serviced shortly. The fact that this same component has been recalled very recent… Look up ODI 11640739 at NHTSA ↗	1 ODI 10839436 · 30,628 mi VOLKSWAGEN TDI HIGH PRESSURE FUEL PUMP FAILED, CAUSING CAR TO SUDDENLY STALL IN LEFT LANE OF LOCAL HIGHWAY RT-198 IN BURTONSVILLE, MD. I WAS IN MOTION IN TRAFFIC STALLED AS I WAS COMING THROUGH INTERSECTION AT RT-198 AND RT-29. Look up ODI 10839436 at NHTSA ↗
Suspension	0	1 ODI 11480336 In June of 2021 my car had a warning light for the DPF filter come on and told me to follow the instructions in the manual to drive it on the freeway at certain RPMs to get it to clear well that didn’t work and eventually the check engine light came on as well, I took it to the dealership and found out that the Diesel Particulate Filter was bad and needed to be replaced, the DPF was under an extended warranty because of the whole Dieselgate issue, my car had approx 95k miles or so on it when the filter was replaced along with my timing belt. We… Look up ODI 11480336 at NHTSA ↗	—	0	0	0	0	0
Service Brakes	6 ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗ ODI 11006157 · 155,558 mi VW REFUSING TO COMPLETE ABS MODULE RECALL BECAUSE ABS MODULE ALREADY HAS FAULT CODES STORED. THE POINT OF THE RECALL IS TO REPAIR OR REPLACE THE FAULTY ABS MODULES, BUT IN OUR CASE, SINCE THE MODULE ALREADY CONTAINS FAULT CODES, THE DEALERSHIP AND VW CORPORATE ARE REFUSING TO PERFORM THE SAFETY RECALL Look up ODI 11006157 at NHTSA ↗ ODI 11210711 · 135,000 mi ABS, ESC INDICATOR LIGHTS CAME ON DRIVING AT HIGHWAY SPEED, AND WITH BRAKE INDICATOR FLASHING AND AUDIBLE SOUND. DIAGNOSED AT CAPISTRANO VW AS FAILURE OF ABS CONTROL MODULE. REPAIR DECLINED DUE TO $2,500 COST, BUT THE CIRCUMSTANCES INDICATE THIS SHOULD BE COVERED IN SAFETY RECALL 45F2, NHTSA CAMPAIGN 16V913 (ALTHOUGH VIN NOT INDICATED AS PART OF RECALL ACCORDING TO NHTSA RECORDS). WILL FOLLOW UP WITH DEALERSHIP. NHTSA SHOULD NOTE OTHER SIMILAR COMPLAINTS TO CAUSE MANUFACTURER TO EXPAND NUMBER OF AFFECTED VEHICLES. VW'S RESPONSE APPEARS TO BE IN… Look up ODI 11210711 at NHTSA ↗	1 ODI 10944390 · 71,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH… Look up ODI 10944390 at NHTSA ↗	0	—	1 ODI 10966123 · 37,000 mi MY BRAKES FREQUENTLY SQUEAK . SOMETHING WITH THE IGNITION ALSO SEEMS TO NOT BE WORKING RIGHT WHEN I TRY TURNING ON MY CAR, IT WON'T START THE FIRST TIME(S) OR STARTING IS DELAYED. Look up ODI 10966123 at NHTSA ↗	4 ODI 11105254 · 77,000 mi VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES. Look up ODI 11105254 at NHTSA ↗ ODI 11114933 ABS CONTROL MODULE PROBLEM/FAILURE WE SAW A RECALL FOR 2009 MODELS WITH THIS ISSUE! OUR VEHICLE IS A 2010 JETTA SPORTWAGON WITH LESS THAN 80K MILES ON IT WHICH WE PURCHASE DIN DECEMBER OF 2009 WITH A 7 YEAR/100K MILE EXTENDED WARRANTY. WE WERE ALWAYS REALLY HAPPY WITH THE CAR UNTIL WE GOT THE NOTICE THAT THIS WAS ONE OF THE CARS WITH THE EMISSIONS CHEATS IN IT. AS WE HAD SUCH LITTLE MILEAGE ON THE CAR WE ELECTED (AFTER MUCH CONTEMPLATION MIND YOU) TO HAVE THE CAR "FIXED" AND TOOK THE $5K IN RESTITUTION THEY OFFERED. JUST AFTER THE EMISSION… Look up ODI 11114933 at NHTSA ↗ ODI 11233924 · 64,000 mi ABS ENGINE LIGHT IS ON. FOUND EVIDENCE ONLINE THAT VW EXTENDED COVERAGE FOR REPLACEMENT OF THIS MODULE. FAULT CODE FOR SAFETY RECALL FOR ABS MODULE IS 16V-913. WAS TOLD BY THE DEALERSHIP THAT MODULE IS NOT UNDER WARRANTY. IN ADDITION, AIR BAG INDICATOR IS ON AND CHECK ENGINE LIGHT IS ON. JUST HAD THE CHEAT DEVICE REMOVED TWO MONTHS AGO. Look up ODI 11233924 at NHTSA ↗	0	0
Unknown Or Other	1 ODI 11300052 · 81,000 mi I NOTICED MY CAR HAS BEEN CUTTING OUT AND NOT HAVING POWER WHEN DRIVING DOWN A FREEWAY. ILL PUT THE PEDAL DOWN IT DIDNT MOVE. I NOTICED MY STEREO STARTED KIND OF FLASHING AS WELL. I FIGURED MAYBE IT WAS ELECTRICAL SO I STARTED LOOKING AROUND AND I OPENED UP MY TRUNK AND IT WAS 4 INCHES OF WATER WHERE MY SPARE TIRE IS. THEN I STARTED LOOKING AROUND WHERE MY PANORAMIC SUNROOF IS AND THERE'S A HUGE SPOTS OF WATER THAT'S WET. THEY DID NOT DISCLOSE THIS TO ME WHEN I PURCHASE THE CAR AND I ASKED THEM IF THERE WAS ANY PROBLEMS OF LEAKING. I THINK IT'S… Look up ODI 11300052 at NHTSA ↗	1 ODI 11278338 · 74,600 mi WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "… Look up ODI 11278338 at NHTSA ↗	0	1 ODI 10966123 · 37,000 mi MY BRAKES FREQUENTLY SQUEAK . SOMETHING WITH THE IGNITION ALSO SEEMS TO NOT BE WORKING RIGHT WHEN I TRY TURNING ON MY CAR, IT WON'T START THE FIRST TIME(S) OR STARTING IS DELAYED. Look up ODI 10966123 at NHTSA ↗	—	0	2 ODI 10954129 · 161,000 mi IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF … Look up ODI 10954129 at NHTSA ↗ ODI 11278338 · 74,600 mi WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "… Look up ODI 11278338 at NHTSA ↗	1 ODI 11300052 · 81,000 mi I NOTICED MY CAR HAS BEEN CUTTING OUT AND NOT HAVING POWER WHEN DRIVING DOWN A FREEWAY. ILL PUT THE PEDAL DOWN IT DIDNT MOVE. I NOTICED MY STEREO STARTED KIND OF FLASHING AS WELL. I FIGURED MAYBE IT WAS ELECTRICAL SO I STARTED LOOKING AROUND AND I OPENED UP MY TRUNK AND IT WAS 4 INCHES OF WATER WHERE MY SPARE TIRE IS. THEN I STARTED LOOKING AROUND WHERE MY PANORAMIC SUNROOF IS AND THERE'S A HUGE SPOTS OF WATER THAT'S WET. THEY DID NOT DISCLOSE THIS TO ME WHEN I PURCHASE THE CAR AND I ASKED THEM IF THERE WAS ANY PROBLEMS OF LEAKING. I THINK IT'S… Look up ODI 11300052 at NHTSA ↗
Air Bags	2 ODI 11763740 at or around 6:52pm on 9/11/2026, what I assume is the seatbelt pretensioner deployed while I was driving down a smooth road. absolutely no potholes or anything of the sort, I was just regularly driving down the road and it snapped and tightened up onto my chest, started smoking inside, and injured the left side of my neck. I have a 2009 Volkswagen Jetta Sportwagen 2.5 SE. I don't understand what happened, but this is a clear safety concern, and this absolutely terrified me. I immediately pulled over and checked under and around the car, there … Look up ODI 11763740 at NHTSA ↗ ODI 11515295 Took normal turn down road, heard clicking noise. Airbag light on dash came on immediately along with loss of function of steering wheel buttons. No warning lamps prior to failure. No issues prior to failure. Vehicle has been inspected by Volkswagen dealer and claimed clock spring needed replacement. Look up ODI 11515295 at NHTSA ↗	0	0	4 ODI 11105254 · 77,000 mi VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES. Look up ODI 11105254 at NHTSA ↗ ODI 11114933 ABS CONTROL MODULE PROBLEM/FAILURE WE SAW A RECALL FOR 2009 MODELS WITH THIS ISSUE! OUR VEHICLE IS A 2010 JETTA SPORTWAGON WITH LESS THAN 80K MILES ON IT WHICH WE PURCHASE DIN DECEMBER OF 2009 WITH A 7 YEAR/100K MILE EXTENDED WARRANTY. WE WERE ALWAYS REALLY HAPPY WITH THE CAR UNTIL WE GOT THE NOTICE THAT THIS WAS ONE OF THE CARS WITH THE EMISSIONS CHEATS IN IT. AS WE HAD SUCH LITTLE MILEAGE ON THE CAR WE ELECTED (AFTER MUCH CONTEMPLATION MIND YOU) TO HAVE THE CAR "FIXED" AND TOOK THE $5K IN RESTITUTION THEY OFFERED. JUST AFTER THE EMISSION… Look up ODI 11114933 at NHTSA ↗ ODI 11233924 · 64,000 mi ABS ENGINE LIGHT IS ON. FOUND EVIDENCE ONLINE THAT VW EXTENDED COVERAGE FOR REPLACEMENT OF THIS MODULE. FAULT CODE FOR SAFETY RECALL FOR ABS MODULE IS 16V-913. WAS TOLD BY THE DEALERSHIP THAT MODULE IS NOT UNDER WARRANTY. IN ADDITION, AIR BAG INDICATOR IS ON AND CHECK ENGINE LIGHT IS ON. JUST HAD THE CHEAT DEVICE REMOVED TWO MONTHS AGO. Look up ODI 11233924 at NHTSA ↗	0	—	0	0
Engine	4 ODI 10853881 · 90,000 mi 4/5/16 4:30PM, VEHICLE WOULD NOT SHUT OFF. BROUGHT TO VOLKSWAGEN DEALERS WHO DIAGNOSED VEHICLE WITH AN IGNITION LOCK CYLINDER HOUSING ISSUE. THE VEHICLE DID NOT STALL OR FAIL IN THAT SENSE, BUT IT IS STILL DISTRESSING TO HAVE A FAULT ON THE IGNITION SWITCH. Look up ODI 10853881 at NHTSA ↗ ODI 11387673 DPF LIGHT CAME ON AND WENT OFF AND THEN CAME ON Look up ODI 11387673 at NHTSA ↗ ODI 11170094 · 162,000 mi ENGINE WON'T TURN OFF. CAR IS IN PARK, I TRY TURNING THE ENGINE OFF TO EXIT THE VEHICLE, KEY COMES OUT BUT THE ENGINE IS STILL RUNNING. Look up ODI 11170094 at NHTSA ↗	5 ODI 11387673 DPF LIGHT CAME ON AND WENT OFF AND THEN CAME ON Look up ODI 11387673 at NHTSA ↗ ODI 11278338 · 74,600 mi WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "… Look up ODI 11278338 at NHTSA ↗ ODI 11640739 My Bosch CP4 fuel pump failed causing my engine to stall while turning at a very busy/fast intersection. This can occur at speed without any warning of sudden failure, putting everyone on the road at risk. Fault code P0087 and P0191 were present, along with a flashing glow plug. Following EA No.: EA11-003 I removed the fuel metering valve and observed and documented metal shavings. The failed component is still installed on my vehicle as I will be having it serviced shortly. The fact that this same component has been recalled very recent… Look up ODI 11640739 at NHTSA ↗	0	0	2 ODI 10954129 · 161,000 mi IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF … Look up ODI 10954129 at NHTSA ↗ ODI 11278338 · 74,600 mi WARM OR COLD ENGINE. LIGHT THROTTLE USE SIMILAR TO IN TOWN AND HIGHWAY DRIVING CONDITIONS ANY GEAR (IN MANUAL TRANSMISSION) AROUND 10-40 MPH STEADY SPEED AND WHEN TRANSITIONING FROM ACCELERATION TO COAST TO ACCELERATION, AND OCCASIONALLY UNDER HARD ACCELERATION CAR SEEMS TO "HICCUP" OR LOSE POWER AND GO THROUGH A THROTTLE CUT AND FOLLOW ON "CONFUSED" STATE (PULSING ON AND OFF THE THROTTLE) REQUIRING THE OPERATOR TO LET OFF THE THROTTLE UNTIL IT STOPS BEING "CONFUSED". COULD CAUSE ACCIDENT DUE TO INABILITY TO ACCELERATE IF NEEDED OR UNEXPECTED "… Look up ODI 11278338 at NHTSA ↗	0	—	0
Power Train	2 ODI 11300052 · 81,000 mi I NOTICED MY CAR HAS BEEN CUTTING OUT AND NOT HAVING POWER WHEN DRIVING DOWN A FREEWAY. ILL PUT THE PEDAL DOWN IT DIDNT MOVE. I NOTICED MY STEREO STARTED KIND OF FLASHING AS WELL. I FIGURED MAYBE IT WAS ELECTRICAL SO I STARTED LOOKING AROUND AND I OPENED UP MY TRUNK AND IT WAS 4 INCHES OF WATER WHERE MY SPARE TIRE IS. THEN I STARTED LOOKING AROUND WHERE MY PANORAMIC SUNROOF IS AND THERE'S A HUGE SPOTS OF WATER THAT'S WET. THEY DID NOT DISCLOSE THIS TO ME WHEN I PURCHASE THE CAR AND I ASKED THEM IF THERE WAS ANY PROBLEMS OF LEAKING. I THINK IT'S… Look up ODI 11300052 at NHTSA ↗ ODI 11555385 Walked out to the garage where the vehicle had been shut off for a number of minutes to conduct another day’s personal investigation (can’t leave it outside when it rains unfortunately - moonroof leaks). This time: exterior lights on & found the interior lights in what looked to be an odd cycling. Video can be provided, no pictures taken. The price for honesty? Dealers: $500. I can live with that, someone should at some point, do the right thing by others & disclose its problems. The car is a LEMON & by all other standards-has no reason to be… Look up ODI 11555385 at NHTSA ↗	1 ODI 10839436 · 30,628 mi VOLKSWAGEN TDI HIGH PRESSURE FUEL PUMP FAILED, CAUSING CAR TO SUDDENLY STALL IN LEFT LANE OF LOCAL HIGHWAY RT-198 IN BURTONSVILLE, MD. I WAS IN MOTION IN TRAFFIC STALLED AS I WAS COMING THROUGH INTERSECTION AT RT-198 AND RT-29. Look up ODI 10839436 at NHTSA ↗	0	0	1 ODI 11300052 · 81,000 mi I NOTICED MY CAR HAS BEEN CUTTING OUT AND NOT HAVING POWER WHEN DRIVING DOWN A FREEWAY. ILL PUT THE PEDAL DOWN IT DIDNT MOVE. I NOTICED MY STEREO STARTED KIND OF FLASHING AS WELL. I FIGURED MAYBE IT WAS ELECTRICAL SO I STARTED LOOKING AROUND AND I OPENED UP MY TRUNK AND IT WAS 4 INCHES OF WATER WHERE MY SPARE TIRE IS. THEN I STARTED LOOKING AROUND WHERE MY PANORAMIC SUNROOF IS AND THERE'S A HUGE SPOTS OF WATER THAT'S WET. THEY DID NOT DISCLOSE THIS TO ME WHEN I PURCHASE THE CAR AND I ASKED THEM IF THERE WAS ANY PROBLEMS OF LEAKING. I THINK IT'S… Look up ODI 11300052 at NHTSA ↗	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Warning lights and dashboard alerts

28 mentions · 16.4% of complaints

Median mileage: 81,000 mi (21 usable records).

ODI 11207510 · 100,080 mi

VEHICLE HAS 100,088 MILES ON IT. ON 5/11/2019 THE ABS MODULE WENT BAD. UNDER NHTSA CAMPAIGN RECALL NUMBER 16V913000 THE ABS MODULE SHOULD BE REPLACED. VOLKSWAGON ON 5/14/19 RAN MY VIN # AND SAID NO RECALL APPLIED. THEY REFUSED TO REPLACE THE MODULE DESPITE THE APPLICABILITY OF YOUR RECALL CAMPAIGN NUMBER. THE VEHICLE IS NOW IN A MECHANIC'S GARAGE AND IS INOPERABLE AS COMPUTER CODE 01130 APPLIES. THE ABS WARNING LIGHT AND FLASHING BRAKE LIGHT APPEARED WHILE I WAS IN MY DRIVEWAY AND HAD JUST STARTED UP THE CAR.

Look up ODI 11207510 at NHTSA ↗

ODI 10850216 · 93,000 mi

Look up ODI 10850216 at NHTSA ↗

ODI 11105254 · 77,000 mi

VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES.

Look up ODI 11105254 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

27 mentions · 15.8% of complaints

Median mileage: 89,000 mi (17 usable records).

ODI 10850216 · 93,000 mi

Look up ODI 10850216 at NHTSA ↗

ODI 11121827 · 190,000 mi

Look up ODI 11121827 at NHTSA ↗

ODI 11172470 · 188,000 mi

FAULTY EGR SYSTEM PUTS MOISTURE IN THE TURBO INTERCOOLER ON THE DIESEL 2.0 ENGINE. INTERCOOLER EVENTUALLY FREEZES IN COLD TEMPERATURES. ENGINE DIES RANDOMLY DUE TO NO TURBO BOOST. MY CAR DIED WHILE MAKING A LEFT HAND TURN ACROSS 2 LANES OF ONCOMING TRAFFIC. WE WERE ALMOST T-BONED BY A SEMI TRUCK HAULING A 53' TRAILER! MY DEALER HAD ONE OTHER TDI IN THE SHOP THE SAME DAY MINE WAS TOWED IN. VW HAS ENGINEERED A ' COLD WEATHER INTERCOOLER' AND IS AWARE OF THIS DESIGN FLAW. NOTHING IS MENTIONED IN THE OWNER'S MANUAL ABOUT DRAINING THE WATER (WHICH I…

Look up ODI 11172470 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

4 mentions · 2.3% of complaints

Median mileage: 46,000 mi (3 usable records).

ODI 10966123 · 37,000 mi

MY BRAKES FREQUENTLY SQUEAK . SOMETHING WITH THE IGNITION ALSO SEEMS TO NOT BE WORKING RIGHT WHEN I TRY TURNING ON MY CAR, IT WON'T START THE FIRST TIME(S) OR STARTING IS DELAYED.

Look up ODI 10966123 at NHTSA ↗

ODI 10850216 · 93,000 mi

Look up ODI 10850216 at NHTSA ↗

ODI 11499109

Loss of sudden fuel pressure, Loss of Acceleration,Car shut off while driving.Car would not start again Vehicle unsafe to drive.Check engine light on Glow plug light on.P0087 code low fuel pressure caused by Catastrophic fuel pump Failure Fuel pump fails on these Diesel vehicles requiring to have all of the fuel system to be replaced VW quoted price $9377.13 almost there Price of another used Car

Look up ODI 11499109 at NHTSA ↗

Matching rule

Brake response concerns

2 mentions · 1.2% of complaints

Median mileage: 58,000 mi (1 usable records).

ODI 11354502

I PURCHASED A 2009 VW JETTA GLI 4 DOOR CAR AND LESS THAN 1 DAY LATER THE EPC, ABS LIGHTS CAME ON AND MANY OF THE GAUGES WERE NOT WORKING PROPERLY (SPEEDOMETER, FUEL, ETC.) THE SENSORS WERE FIXED AND THE USED DEALERSHIP THAT SOLD ME THE CAR HAS HAD IT OFF AND ON, IN AND OUT OF THE SHOP FIXING THOSE THINGS, SAID THE ABS MODULE NEEDED REPLACED. THE DEALERSHIP SAID IT IS ON THE RECALL FOR REPLACEMENT AND THAT THE LOCAL VW DEALERSHIP WOULD FIX IT FREE OF CHARGE. THE VW DEALERSHIP TOLD MY HUSBAND AND I TODAY THAT THE CODE DIDN'T MATCH TO REPLACE THE …

Look up ODI 11354502 at NHTSA ↗

ODI 10883370 · 58,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES MADE A GRINDING NOISE AND AN ODOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE CALIPER FAILED AND WAS RUBBING METAL TO METAL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Look up ODI 10883370 at NHTSA ↗

Matching rule

Steering assistance concerns

1 mentions · 0.6% of complaints

Median mileage: 115,000 mi (1 usable records).

ODI 11549605 · 115,000 mi

The contact owns a 2012 Volkswagon Jetta Sportwagen. The contact stated that while driving at 35 MPH, the accelerator pedal became inoperable and the vehicle did not accelerate. The engine and power steering had failed. The glow plug warning light was illuminated. The vehicle was towed to a dealer. The contact was informed that the failure was due to the high-pressure fuel pump which sent metal shards through the fuel line. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

Look up ODI 11549605 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b