Auto Recall Watch
U.S. public vehicle records

Volkswagen PASSAT WAGON problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

50 owner complaints analyzed

3 distinct recall campaigns

105,000 mi median reported failure mileage

Scope: 2001 to 2010 model years. Data updated: . 39 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Fuel/Propulsion System is the most frequently named component, appearing in 19 of 50 complaints (38.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns1530.0%
Engine operation816.0%
Braking behavior510.0%
Electrical and battery issues24.0%
Transmission and shifting12.0%
Steering behavior12.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel/Propulsion System
19
Air Bags
10
Electrical System
9
Engine
8
Service Brakes
3
Structure:Body
3
Electronic Stability Control (Esc)
2
Exterior Lighting
2
Component breakdown data
CategoryCount
Fuel/Propulsion System19
Air Bags10
Electrical System9
Engine8
Service Brakes3
Structure:Body3
Electronic Stability Control (Esc)2
Exterior Lighting2

Fuel/Propulsion System: 19; Air Bags: 10; Electrical System: 9; Engine: 8; Service Brakes: 3; Structure:Body: 3; Electronic Stability Control (Esc): 2; Exterior Lighting: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
1
50,000 to 74,999
7
75,000 to 99,999
7
100,000 to 149,999
13
150,000 and above
10
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9991
50,000 to 74,9997
75,000 to 99,9997
100,000 to 149,99913
150,000 and above10

Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 7; 75,000 to 99,999: 7; 100,000 to 149,999: 13; 150,000 and above: 10

100,000 to 149,999 miles has the most reports with usable mileage (13). 11 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
2
2013
4
2014
3
2015
2
2016
1
2017
15
2018
19
2019
4
Complaints over time data
CategoryCount
20122
20134
20143
20152
20161
201715
201819
20194

2012: 2; 2013: 4; 2014: 3; 2015: 2; 2016: 1; 2017: 15; 2018: 19; 2019: 4

Pattern summary

Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 15 complaint narratives. Engine operation appears in 8 complaint narratives. Braking behavior appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10490810 · 2013-01-02 (January 2, 2013)

PURCHASED CAR USED. FIRST TIME I FILLED THE GAS TANK STRONG SMELL OF RAW GAS WAS PRESENT DURING THE NEXT SEVERAL MILES OF TRAVEL. WHEN I CAME OUT OF THE STORE FROM PAYING FOR THE SECOND FILL UP THERE WAS A BIG PUDDLE OF RAW FUEL ALL OVER THE GROUND DIRECTLY UNDER THE CAR. I DID SOME RESEARCH & DISCOVERED A MANUFACTURE RECALL FOR THIS VERY ISSUE. FURTHER INVESTIGATION INDICATED THE RECALL HAD ALREADY BEEN REPAIRED BY THE DEALER. AFTER EXPLAINING MY DILEMMA TO THE APPROPRIATE CORPORATE DEPARTMENT I WAS TOLD THERE WAS NOTHING MORE THEY COULD/WOULD…

Owner-reported narrative. 158,000 miles reported. Look up ODI 10490810 at NHTSA ↗

Owner report 10763153 · 2015-09-11 (September 11, 2015)

I PURCHASED A 2004 VW PASSAT 1.8 LITER TURBO 4MOTION STATION WAGON ON AUGUST 12, 2015. WITHIN ONE HOUR OF PURCHASING I TOOK IT TO FILL IT UP WITH FUEL. THE FUEL TANK BEGAN LEAKING IMMEDIATELY. I TOOK IT BACK TO THE DEALER I BOUGHT IT FROM AND THEY ATTEMPTED TO FIX IT BY REPLACING AN O-RING ABOUT THREE WEEKS LATER, MEANWHILE ADVISING ME TO NOT FILL THE TANK PAST THE 3/4 FULL MARK UNTIL THEY FIXED IT. THIS DID NOT FIX THE PROBLEM, IT STILL LEAKED WHEN IT WAS FILLED ABOVE THE 3/4 TANK LEVEL. I TOOK IT TO ANOTHER MECHANIC WHO REINSTALLED THE SAME O…

Owner-reported narrative. 100,500 miles reported. Look up ODI 10763153 at NHTSA ↗

Owner report 11032269 · 2017-10-08 (October 8, 2017)

TAKATA TECALL I HAVE CONTACTED VW TO SCHEDULE A REPAIR FOR MY TAKATA AIRBAGS NUMEROUS TIMES, AND FOR MONTHS THEY HAVE STALLED ME, GIVING ME NO ANSWERS, AND NO REPAIRS. I HAVE DONE EVERYTHING THAT I CAN TO TRY AND GET MY VEHICLE REPAIRED TO SAFETY, BUT VW REFUSES TO COMPLY WITH THE RECALL.

Owner-reported narrative. Look up ODI 11032269 at NHTSA ↗

Owner report 11064333 · 2018-01-23 (January 23, 2018)

FUEL PUMP CONTROL MODULE I HAVE A SPECIAL NEEDS CHILD THAT REQUIRES ME TO BE IN MY VEHICLE 85% OF THE TIME I HAVE LOVED MY VW PASSAT AND ENJOYED DRIVING IT UP TILL ABOUT 1.5 YEARS ITS BEEN ONE FIX AFTER ANOTHER SOME MAJOR SOME NOT IVE HAD CHECK ENGINE LIGHT PROBLEMS, ADDING OIL IN BETWEEN CHANGES TIRE ROD ETC THIS ISSUE IM HAVING AT THIS TIME IS ON RECALL LIST ( FUEL PUMP CONTROL) I HAVE BEEN PUT IN SEVERAL UNSAFE MOMENTS LEFT STRANDED. I HAVE BEEN ON HWY MY CAR STALLS OUT CAUSE DRIVING BACK AN FOURTH TO DUKE HOSPITAL IM ON HWY ALOT, I AM ST…

Owner-reported narrative. 160,000 miles reported. Look up ODI 11064333 at NHTSA ↗

Owner report 10509823 · 2013-04-29 (April 29, 2013)

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT WAGON. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO SLOW DOWN; HOWEVER, THE VEHICLE THEN CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

Owner-reported narrative. 151,000 miles reported. Look up ODI 10509823 at NHTSA ↗

Owner report 10563783 · 2014-02-10 (February 10, 2014)

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Owner-reported narrative. 96,000 miles reported. Look up ODI 10563783 at NHTSA ↗

Owner report 11041550 · 2017-10-31 (October 31, 2017)

SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LO…

Owner-reported narrative. Look up ODI 11041550 at NHTSA ↗

Owner report 11097100 · 2018-05-21 (May 21, 2018)

THERE WAS AN INTERRUPTION IN ELECTRICAL POWER FROM THE FUEL PUMP CONTROL MODULE. THIS RESULTED IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE WAS IDLE AT TRAFFIC LIGHTS. TOOK THE CAR TO VW GARAGE WHO WERE AWARE OF THE PROBLEM SAID THERE WOULD BE A SAFETY RECALL SOON, BUT I SHOULD PAY FOR REPAIR AND CLAIM MONEY BACK ONCE RECALL WAS ACTIVE, WAS TOLD THIS WOULD BE EARLY PART OF 2018. STILL NO RECALL AND OVER $400 OUT OF POCKET. CAR STALLED AND CUT OUT …

Owner-reported narrative. 85,600 miles reported. Look up ODI 11097100 at NHTSA ↗

Owner report 11046156 · 2017-11-14 (November 14, 2017)

PCV VALVE FAILED, AT SOME POINT PRIOR TO JAN 11, 2016 AND 77,748 MILES. NO WARNING LIGHTS OR OTHER INDICATION OF THE FAILURE EVER OCCURRED UNTIL THE PCV VALVE FAILURE CASCADED INTO FAILURE OF THE ENGINE REAR MAIN SEAL (BETWEEN THE ENGINE AND TRANSMISSION), RESULTING IN A MASSIVE OIL LEAK. BASED ON A WEB SEARCH, THIS IS AN EXTREMELY COMMON SITUATION, NOT ONLY FOR THE VALVE FAILURE, BUT THE METHOD IN WHICH IT FIRST BECOMES APPARENT TO THE VEHICLE OWNER (REAR MAIN SEAL FAILURE). COST TO REPAIR WAS OVER $1900. PCV VALVE FAILED AGAIN AT SOME POI…

Owner-reported narrative. 77,748 miles reported. Look up ODI 11046156 at NHTSA ↗

Owner report 11046157 · 2017-11-14 (November 14, 2017)

STEERING COLUMN LOCK DEVICE FAILED. INSTRUMENT PANEL MESSAGE CENTER BEGAN DISPLAYING "STEERING COLUMN LOCK DEFECTIVE", WITH ILLUMINATION OF A WARNING LAMP, AND WOULD IMMEDIATELY SHUT DOWN ENGINE UPON INITIAL START-UP (OR ON OCCASION, WOULD NOT ALLOW VEHICLE TO EVEN BE STARTED). VEHICLE WAS STATIONARY AT ALL TIMES. ON A SECOND OR THIRD TRY, SOMETIMES WITH A SMALL TWIST OF THE STEERING WHEEL, THE VEHICLE WOULD START AS NORMAL AND WAS DRIVEABLE. VW RECALLED VEHICLES FOR THIS DEFECT, BUT IT APPEARS THE RECALL EXPIRED FEB 2013. THIS CONTINUES…

Owner-reported narrative. 116,102 miles reported. Look up ODI 11046157 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2001
0
2002
0
2003
0
2004
0
2006
2
2007
3
2008
2
2009
2
2010
2
Recall campaigns data
CategoryCount
20010
20020
20030
20040
20062
20073
20082
20092
20102

2001: 0; 2002: 0; 2003: 0; 2004: 0; 2006: 2; 2007: 3; 2008: 2; 2009: 2; 2010: 2

Year-by-year records

Volkswagen PASSAT WAGON model-year comparison
Model yearComplaintsRecallsChange in recalls
200120Not available
2002700
2003300
2004600
200602Not available
2007113+1
200862-1
2009620
2010920
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

50 unique complaints in this selection. Analysis snapshot: 2026-09-30.

78.0%Usable mileage39 / 50 records
100.0%Valid incident date50 / 50 records
100.0%Valid filing date50 / 50 records
100.0%Ordered incident and filing dates50 / 50 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200120022003200420062007200820092010
Fuel/Propulsion System
00.0%

No examples available for this selection.

114.3%
ODI 11073872 · 135,000 mi

FUEL LEAKING FROM FITTING ON TOP OF TANK NEAR FUEL LEVEL SENDING UNIT.

Look up ODI 11073872 at NHTSA ↗

266.7%
ODI 10510560 · 115,000 mi

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT WAGON. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, SHE NOTICED A LEAK FROM THE FUEL SYSTEM. THE LEAK WAS NOTICED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 02V026000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Look up ODI 10510560 at NHTSA ↗

350.0%
ODI 10490810 · 158,000 mi

PURCHASED CAR USED. FIRST TIME I FILLED THE GAS TANK STRONG SMELL OF RAW GAS WAS PRESENT DURING THE NEXT SEVERAL MILES OF TRAVEL. WHEN I CAME OUT OF THE STORE FROM PAYING FOR THE SECOND FILL UP THERE WAS A BIG PUDDLE OF RAW FUEL ALL OVER THE GROUND DIRECTLY UNDER THE CAR. I DID SOME RESEARCH & DISCOVERED A MANUFACTURE RECALL FOR THIS VERY ISSUE. FURTHER INVESTIGATION INDICATED THE RECALL HAD ALREADY BEEN REPAIRED BY THE DEALER. AFTER EXPLAINING MY DILEMMA TO THE APPROPRIATE CORPORATE DEPARTMENT I WAS TOLD THERE WAS NOTHING MORE THEY COULD/WOULD…

Look up ODI 10490810 at NHTSA ↗

0Unavailable

No examples available for this selection.

545.5%
ODI 11023881 · 10,000 mi

FIRST OF ALL THE TEKATA AIRBAGS ARE A RECALL. THE FUEL PUMP MODULE. IT ALL STARTED WOH PHEN THE FUEL PUMP MODULES FAILED AND THE CAR WOULD TURN ON BUT TURN RIGHT OFF AND I WAS TOLD IT WAS THE FUEL PUMP MODULES WHEN I HAD IT DIAGNOSED. NOW IT LEAKS OUT A LOT OF GAS IN FOUR DIFFERENT SPOTS UNDER THE CAR ON PASSENGERS SIDE. WHEN WE PARKED THE CAR WE STARTED NOTICING THIS 4 MONTHS AGO.

Look up ODI 11023881 at NHTSA ↗

350.0%
ODI 11041550

SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LO…

Look up ODI 11041550 at NHTSA ↗

350.0%
ODI 11062205 · 65,200 mi

THE VEHICLE STOPPED WHILE IN MOTION ON HIGHWAY. THE DEALER REPLACED FUEL PUMP BUT DIDN'T "RELOCATE" IT IN THE VEHICLE AS SUGGESTED ON YOUR WEBSITE. I PAID $988. MY QUESTION IS: WHO SHOULD PAY THE "REMEDY" COST?

Look up ODI 11062205 at NHTSA ↗

222.2%
ODI 11097100 · 85,600 mi

THERE WAS AN INTERRUPTION IN ELECTRICAL POWER FROM THE FUEL PUMP CONTROL MODULE. THIS RESULTED IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE WAS IDLE AT TRAFFIC LIGHTS. TOOK THE CAR TO VW GARAGE WHO WERE AWARE OF THE PROBLEM SAID THERE WOULD BE A SAFETY RECALL SOON, BUT I SHOULD PAY FOR REPAIR AND CLAIM MONEY BACK ONCE RECALL WAS ACTIVE, WAS TOLD THIS WOULD BE EARLY PART OF 2018. STILL NO RECALL AND OVER $400 OUT OF POCKET. CAR STALLED AND CUT OUT …

Look up ODI 11097100 at NHTSA ↗

Air Bags
00.0%

No examples available for this selection.

114.3%
ODI 10563783 · 96,000 mi

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Look up ODI 10563783 at NHTSA ↗

00.0%

No examples available for this selection.

116.7%
ODI 10971433 · 135,000 mi

AIRBAG WARNING LIGHTS CAME ON WITH A STATEMENT ABOUT FAULTY AIRBAG ... EPC WARNING LIGHTS CAME ON FIRST WHEN VEHICLE WAS IN MOTION. VEHCLE WAS STOPPED. ON RE-START, AIR BAG WARNING LIGHTS CAME ON. VEHICLE WAS IDDLING AND STATIONARY.

Look up ODI 10971433 at NHTSA ↗

0Unavailable

No examples available for this selection.

545.5%
ODI 11002367

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT WAGON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) FOR THE FRONTAL DRIVER AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (DONALDSONS VOLKSWAGEN LOCATED ON 5700 SUNRISE HWY, SAYVILLE, NY, 11782) AND WAS INFORMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE…

Look up ODI 11002367 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

333.3%
ODI 11083491

MY VEHICLE WAS INVOLVED IN THE AIRBAG RECALL. AFTER IT WAS REPAIRED, THE CLOCKSPRING FAILED AND THE "AIRBAG ERROR" LIGHT CAME ON. THIS VEHICLE ISN'T PART OF THE EARLIER CLOCKSPRING RECALL, BUT IT SHOULD BE.

Look up ODI 11083491 at NHTSA ↗

Electrical System
150.0%
ODI 10593014 · 159,000 mi

ROLLED INTO VEHICLE IN FRONT. NO DAMAGE TO EITHER VEHICLE. CAR BURST IN TO FLAMES. TOTAL LOSS. *TR

Look up ODI 10593014 at NHTSA ↗

00.0%

No examples available for this selection.

133.3%
ODI 10836594 · 165,459 mi

MY FRONT DRIVER SEAT WARMER WAS TURNED ON LOW. I COULD FEEL THE SEAT GETTING WARMER AND CHECKED TO BE SURE THE SETTING WAS NOT ON HIGH WHICH IT WASN'T. I THOUGHT MAYBE I WAS BEING SENSITIVE AND STUCK MY MITTEN UNDER MY THIGH. I THEN NOTICED A FUNNY SMELL AND SUDDENLY THINGS GOT VERY HOT AND STARTED TO BURN MY LEG AS I WAS DRIVING. I LOOKED DOWN AND ACTUALLY STARTED TO SEE SMOKE. I WAS NOT ABLE TO JUST PULL OVER BUT QUICKLY TURNED THE SEAT OFF. I PULLED OUT MY MITTEN AND FLEECE WAS ACTUALLY MELTED. I WAS A BLOCK OR TWO FROM WORK AND TRIED TO …

Look up ODI 10836594 at NHTSA ↗

116.7%
ODI 11184655 · 140,000 mi

HAD TO REPLACE THE COMFORT CONTROL MODULE ALONG WITH UNTOLD AMOUNT OF WIRES DUE TO WATER DAMAGE. AFTER BEING PARKED AND TURNED OFF THE WINDOWS ROLL. DOWN THE ALARM IS DISABLED, THE DOORS UNLOCK. WHILE DRIVING LIGHTS GO. ON AND OFF DOORS LOCK AND UNLOCK EMERGENCY FLASHERS GO OFF AND ALARM WILL GO OFF. CAN'T UNLOCK CAR WITHOUT SETTING ALARM OFF.

Look up ODI 11184655 at NHTSA ↗

0Unavailable

No examples available for this selection.

19.1%
ODI 11023881 · 10,000 mi

FIRST OF ALL THE TEKATA AIRBAGS ARE A RECALL. THE FUEL PUMP MODULE. IT ALL STARTED WOH PHEN THE FUEL PUMP MODULES FAILED AND THE CAR WOULD TURN ON BUT TURN RIGHT OFF AND I WAS TOLD IT WAS THE FUEL PUMP MODULES WHEN I HAD IT DIAGNOSED. NOW IT LEAKS OUT A LOT OF GAS IN FOUR DIFFERENT SPOTS UNDER THE CAR ON PASSENGERS SIDE. WHEN WE PARKED THE CAR WE STARTED NOTICING THIS 4 MONTHS AGO.

Look up ODI 11023881 at NHTSA ↗

116.7%
ODI 11041550

SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LO…

Look up ODI 11041550 at NHTSA ↗

116.7%
ODI 11071593 · 65,200 mi

CAR STOPPED ON A HIGHWAY WHILE IN MOTION. WENT TO THE VW DEALER. THEY FOUND "FAULTS FOR FUEL MODULE, AND FUEL PUMP UNIT." THEY REMOVED AND INSTALLED FUEL PUMP AND TUBE BUT DIDN'T TELL ME IT WAS A RECALLED ITEM/PART. I PAID THE FULL AMOUNT OUT OF MY POCKET: $988.57

Look up ODI 11071593 at NHTSA ↗

333.3%
ODI 11083491

MY VEHICLE WAS INVOLVED IN THE AIRBAG RECALL. AFTER IT WAS REPAIRED, THE CLOCKSPRING FAILED AND THE "AIRBAG ERROR" LIGHT CAME ON. THIS VEHICLE ISN'T PART OF THE EARLIER CLOCKSPRING RECALL, BUT IT SHOULD BE.

Look up ODI 11083491 at NHTSA ↗

Engine
150.0%
ODI 10502621 · 154,000 mi

TL* THE CONTACT OWNS A 2001 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE EMISSIONS WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT APPROACHED A TRAFFIC STOP AND A STRONG ODOR OF BURNING OIL EMITTED FROM INSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED OIL LEAKING ONTO THE CATALYTIC CONVERTER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 154,000. UPDATED 04/30/13*LJ THE CONSUMER STATED THE EMISSION WORKSHOP LIGHT I…

Look up ODI 10502621 at NHTSA ↗

228.6%
ODI 10957389 · 105,000 mi

ENGINE FAILURE, CAR WAS DRIVING PERFECT NO PROBLEMS. ALL OF A SUDDEN IT STARTS VIBRATING AND SHAKING OUT OF CONTROL. CALLED MY MECHANIC HE TOLD ME TO BRING IT BY, I STARTED ON MY WAY TO DRIVE TO THE SHOP SO HE COULD TAKE A LOOK. CAR DIED 1 MILE FROM SHOP WHILE I WAS DRIVING IN TRAFFIC. I WAS GOING 45MPH WGEN IT FAILED, I HAD TO GET OUT THE CAR PUSH IT OUT OF TRAFFIC BY MYSELF. A VW PASSAT WAGON! HEAVY? YES VERY MUCH SO. GOT IT TOWED MY MECHANIC LOOKED AT IT AND SAID IT WASNT GETTIN ENOUGH OIL.

Look up ODI 10957389 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 11221154 · 160,000 mi

2008 VOLKSWAGEN PASSAT WAGON TIMING CHAIN BROKE WHILE DRIVING ON INTERSTATE CAUSING ENGINE FAILURE, 160K MILES. VERY SCARY!!!!!!

Look up ODI 11221154 at NHTSA ↗

116.7%
ODI 11101057

SINCE THE SUMMER OF 2017 I HAVE BEEN HAVING PROBLEMS WITH MY PASSAT STALLING, AND OR LOOSING POOWER WHEN I AM DRIVING, LAST SEPTEMBER 2017 I WAS TOLD THAT A RECALL (20AE) WAS COMING OUT THAT WAS RELATED TO MY FAILURES. AROUND OCTOBER 15, 2017 I FOUND OUT THAT THE RECALL WAS ISSUED. SINCE THEN I HAVE BEEN TOLD BY THE LOCAL VOLKSWAGON GARAGE THAT PARTS FOR THE RECALL ARE NOT AVAILABLE. MY CASE# FROM VOLKSWAGON GROUP OF AMERICA IS #519607. AT ONE POINT I WAS TOLD BY VOLKSWAGON GROUP OF AMERICA THAT I SHOULD GET IN TOUCH WITH MY LOCAL DEALER (V…

Look up ODI 11101057 at NHTSA ↗

333.3%
ODI 11035392 · 69,000 mi

TIMING CHAIN BROKE AT 69,000 MILES. OIL CHANGES WERE KEPT UP WITH CONSISTENTLY WITH CAR. ENGINE NOW HAS TO BE REPLACED IN ORDER FOR CAR TO DRIVE. VEHICLE WAS STATIONARY WHEN IT STOPPED WORKING.

Look up ODI 11035392 at NHTSA ↗

Service Brakes
00.0%

No examples available for this selection.

342.9%
ODI 10509823 · 151,000 mi

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT WAGON. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO SLOW DOWN; HOWEVER, THE VEHICLE THEN CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

Look up ODI 10509823 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Structure:Body
150.0%
ODI 10593014 · 159,000 mi

ROLLED INTO VEHICLE IN FRONT. NO DAMAGE TO EITHER VEHICLE. CAR BURST IN TO FLAMES. TOTAL LOSS. *TR

Look up ODI 10593014 at NHTSA ↗

114.3%
ODI 10563783 · 96,000 mi

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Look up ODI 10563783 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 11109833 · 75,000 mi

WHILE DRIVING 2009 VW PASSAT WAGON ON I-495 SOUTH IN HAVERHILL, MA, AT AROUND 5 PM, SMOKE SUDDENLY BEGAN BILLOWING OUT OF THE VENTS. DRIVER WAS ABLE TO PULL ONTO THE SHOULDER SAFELY (NEAR EXIT 48/ MILE MARKER 105.6) AND EXIT THE CAR, WHICH WAS ENGULFED IN FLAMES WITHIN A MINUTE. NO PASSENGERS, NO INJURIES, NO OTHER CARS WERE DAMAGED. UP TO THIS POINT, THE CAR HAD BEEN FUNCTIONING NORMALLY. NO OVERHEATING, NO LEAKING, NO WARNING LIGHTS, NO OTHER INDICATION OF IMPENDING FIRE. MASSACHUSETTS STATE POLICE FROM THE ANDOVER BARRACKS RESPONDED [pho…

Look up ODI 11109833 at NHTSA ↗

00.0%

No examples available for this selection.

Electronic Stability Control (Esc)
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 10971433 · 135,000 mi

AIRBAG WARNING LIGHTS CAME ON WITH A STATEMENT ABOUT FAULTY AIRBAG ... EPC WARNING LIGHTS CAME ON FIRST WHEN VEHICLE WAS IN MOTION. VEHCLE WAS STOPPED. ON RE-START, AIR BAG WARNING LIGHTS CAME ON. VEHICLE WAS IDDLING AND STATIONARY.

Look up ODI 10971433 at NHTSA ↗

0Unavailable

No examples available for this selection.

19.1%
ODI 11064333 · 160,000 mi

FUEL PUMP CONTROL MODULE I HAVE A SPECIAL NEEDS CHILD THAT REQUIRES ME TO BE IN MY VEHICLE 85% OF THE TIME I HAVE LOVED MY VW PASSAT AND ENJOYED DRIVING IT UP TILL ABOUT 1.5 YEARS ITS BEEN ONE FIX AFTER ANOTHER SOME MAJOR SOME NOT IVE HAD CHECK ENGINE LIGHT PROBLEMS, ADDING OIL IN BETWEEN CHANGES TIRE ROD ETC THIS ISSUE IM HAVING AT THIS TIME IS ON RECALL LIST ( FUEL PUMP CONTROL) I HAVE BEEN PUT IN SEVERAL UNSAFE MOMENTS LEFT STRANDED. I HAVE BEEN ON HWY MY CAR STALLS OUT CAUSE DRIVING BACK AN FOURTH TO DUKE HOSPITAL IM ON HWY ALOT, I AM ST…

Look up ODI 11064333 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Exterior Lighting
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 11184655 · 140,000 mi

HAD TO REPLACE THE COMFORT CONTROL MODULE ALONG WITH UNTOLD AMOUNT OF WIRES DUE TO WATER DAMAGE. AFTER BEING PARKED AND TURNED OFF THE WINDOWS ROLL. DOWN THE ALARM IS DISABLED, THE DOORS UNLOCK. WHILE DRIVING LIGHTS GO. ON AND OFF DOORS LOCK AND UNLOCK EMERGENCY FLASHERS GO OFF AND ALARM WILL GO OFF. CAN'T UNLOCK CAR WITHOUT SETTING ALARM OFF.

Look up ODI 11184655 at NHTSA ↗

0Unavailable

No examples available for this selection.

19.1%
ODI 11055954

PLASTIC HEADLIGHT COVERS ARE KNOWN TO DETERIORATE DUE TO SUNLIGHT. I AM TOLD I HAVE LOST 30% OF MY HEADLIGHTS' CAPACITY TO ILLUMINATE THE ROAD. VW WANTS MORE THAN $900 TO REPLACE THEM, CLAIMING THEY ARE PERMANENTLY ATTACHED TO THE ENTIRE HEADLIGHT ASSEMBLIES.

Look up ODI 11055954 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Fuel/Propulsion System74,839–144,500 mi107,750 mi16
ODI 11073872 · 135,000 mi

FUEL LEAKING FROM FITTING ON TOP OF TANK NEAR FUEL LEVEL SENDING UNIT.

Look up ODI 11073872 at NHTSA ↗

ODI 10510560 · 115,000 mi

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT WAGON. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, SHE NOTICED A LEAK FROM THE FUEL SYSTEM. THE LEAK WAS NOTICED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 02V026000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Look up ODI 10510560 at NHTSA ↗

ODI 11003542 · 121,353 mi

WHEN IN MOTION CAR DIED WHILE DRIVING

Look up ODI 11003542 at NHTSA ↗

Air Bags34,000–96,000 mi64,834 mi5
ODI 10563783 · 96,000 mi

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Look up ODI 10563783 at NHTSA ↗

ODI 10971433 · 135,000 mi

AIRBAG WARNING LIGHTS CAME ON WITH A STATEMENT ABOUT FAULTY AIRBAG ... EPC WARNING LIGHTS CAME ON FIRST WHEN VEHICLE WAS IN MOTION. VEHCLE WAS STOPPED. ON RE-START, AIR BAG WARNING LIGHTS CAME ON. VEHICLE WAS IDDLING AND STATIONARY.

Look up ODI 10971433 at NHTSA ↗

ODI 11023881 · 10,000 mi

FIRST OF ALL THE TEKATA AIRBAGS ARE A RECALL. THE FUEL PUMP MODULE. IT ALL STARTED WOH PHEN THE FUEL PUMP MODULES FAILED AND THE CAR WOULD TURN ON BUT TURN RIGHT OFF AND I WAS TOLD IT WAS THE FUEL PUMP MODULES WHEN I HAD IT DIAGNOSED. NOW IT LEAKS OUT A LOT OF GAS IN FOUR DIFFERENT SPOTS UNDER THE CAR ON PASSENGERS SIDE. WHEN WE PARKED THE CAR WE STARTED NOTICING THIS 4 MONTHS AGO.

Look up ODI 11023881 at NHTSA ↗

Electrical System69,778–149,500 mi85,600 mi7
ODI 10593014 · 159,000 mi

ROLLED INTO VEHICLE IN FRONT. NO DAMAGE TO EITHER VEHICLE. CAR BURST IN TO FLAMES. TOTAL LOSS. *TR

Look up ODI 10593014 at NHTSA ↗

ODI 10836594 · 165,459 mi

MY FRONT DRIVER SEAT WARMER WAS TURNED ON LOW. I COULD FEEL THE SEAT GETTING WARMER AND CHECKED TO BE SURE THE SETTING WAS NOT ON HIGH WHICH IT WASN'T. I THOUGHT MAYBE I WAS BEING SENSITIVE AND STUCK MY MITTEN UNDER MY THIGH. I THEN NOTICED A FUNNY SMELL AND SUDDENLY THINGS GOT VERY HOT AND STARTED TO BURN MY LEG AS I WAS DRIVING. I LOOKED DOWN AND ACTUALLY STARTED TO SEE SMOKE. I WAS NOT ABLE TO JUST PULL OVER BUT QUICKLY TURNED THE SEAT OFF. I PULLED OUT MY MITTEN AND FLEECE WAS ACTUALLY MELTED. I WAS A BLOCK OR TWO FROM WORK AND TRIED TO …

Look up ODI 10836594 at NHTSA ↗

ODI 11184655 · 140,000 mi

HAD TO REPLACE THE COMFORT CONTROL MODULE ALONG WITH UNTOLD AMOUNT OF WIRES DUE TO WATER DAMAGE. AFTER BEING PARKED AND TURNED OFF THE WINDOWS ROLL. DOWN THE ALARM IS DISABLED, THE DOORS UNLOCK. WHILE DRIVING LIGHTS GO. ON AND OFF DOORS LOCK AND UNLOCK EMERGENCY FLASHERS GO OFF AND ALARM WILL GO OFF. CAN'T UNLOCK CAR WITHOUT SETTING ALARM OFF.

Look up ODI 11184655 at NHTSA ↗

Engine82,874–129,500 mi105,000 mi7
ODI 10502621 · 154,000 mi

TL* THE CONTACT OWNS A 2001 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE EMISSIONS WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT APPROACHED A TRAFFIC STOP AND A STRONG ODOR OF BURNING OIL EMITTED FROM INSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED OIL LEAKING ONTO THE CATALYTIC CONVERTER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 154,000. UPDATED 04/30/13*LJ THE CONSUMER STATED THE EMISSION WORKSHOP LIGHT I…

Look up ODI 10502621 at NHTSA ↗

ODI 10957389 · 105,000 mi

ENGINE FAILURE, CAR WAS DRIVING PERFECT NO PROBLEMS. ALL OF A SUDDEN IT STARTS VIBRATING AND SHAKING OUT OF CONTROL. CALLED MY MECHANIC HE TOLD ME TO BRING IT BY, I STARTED ON MY WAY TO DRIVE TO THE SHOP SO HE COULD TAKE A LOOK. CAR DIED 1 MILE FROM SHOP WHILE I WAS DRIVING IN TRAFFIC. I WAS GOING 45MPH WGEN IT FAILED, I HAD TO GET OUT THE CAR PUSH IT OUT OF TRAFFIC BY MYSELF. A VW PASSAT WAGON! HEAVY? YES VERY MUCH SO. GOT IT TOWED MY MECHANIC LOOKED AT IT AND SAID IT WASNT GETTIN ENOUGH OIL.

Look up ODI 10957389 at NHTSA ↗

ODI 10958738 · 105,000 mi

DIDNT EXPLAIN FULLY THE FIRST TIME, SO HERE GOES. MY VW HAS ENGINE FAILURE, VW HAD A LAWSUIT AGAINST THEM SOME YEARS BACK BECAUSE OF A ENGINE SLUDGE PROBLEM. THE ENGINE RAN HOT BECAUSE IT WAS A TURBO POWERED ENGINE, PLUS NOT HAVING ENOUGH OIL TO KEEP IT COOL. CAUSING THE OIL TO BREAKDOWN AND MAKE SLUDGE WHICH CLOGGED UP THE OIL PUMP AND STARVED THE ENGINE OF OIL LEADING TO ENGINE FAILURE. THIS IS WHAT IM EXPERENCING RIGHT NOW, I HAVE ENGINE FAILURE DUE TO SLUDGE. VW LOST THAT LAWSUIT AND STILL WONT ACKNOWLEDGE THE DESIGN FLAW, IM STILL MAKING …

Look up ODI 10958738 at NHTSA ↗

Service BrakesToo few reports for a range151,000 mi3 (sparse)
ODI 10509823 · 151,000 mi

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT WAGON. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO SLOW DOWN; HOWEVER, THE VEHICLE THEN CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

Look up ODI 10509823 at NHTSA ↗

ODI 10563783 · 96,000 mi

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Look up ODI 10563783 at NHTSA ↗

ODI 10726421 · 235,000 mi

MOTOR VEHICLE LIGHT: ABS BRAKE LIGHT ON. MECHANICS TELL ME THESE COMPUTER ARE ALWAYS DEFECTIVE. REPAIR COST 750.00. MILEAGE 235,000. LOTS OF COSTLY REPAIRS. LIGHT CANNOT BE RESET SO I HAVE TO PAY THE ABOVE AMOUNT TO FIX IT AND BE ABLE TO RESELL IT. THIS ABS HAS BARELY BEEN USED. COMPANY SHOULD FIX IT [XXX]/ [XXX]@AOL.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Look up ODI 10726421 at NHTSA ↗

Structure:BodyToo few reports for a range96,000 mi3 (sparse)
ODI 10593014 · 159,000 mi

ROLLED INTO VEHICLE IN FRONT. NO DAMAGE TO EITHER VEHICLE. CAR BURST IN TO FLAMES. TOTAL LOSS. *TR

Look up ODI 10593014 at NHTSA ↗

ODI 10563783 · 96,000 mi

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Look up ODI 10563783 at NHTSA ↗

ODI 11109833 · 75,000 mi

WHILE DRIVING 2009 VW PASSAT WAGON ON I-495 SOUTH IN HAVERHILL, MA, AT AROUND 5 PM, SMOKE SUDDENLY BEGAN BILLOWING OUT OF THE VENTS. DRIVER WAS ABLE TO PULL ONTO THE SHOULDER SAFELY (NEAR EXIT 48/ MILE MARKER 105.6) AND EXIT THE CAR, WHICH WAS ENGULFED IN FLAMES WITHIN A MINUTE. NO PASSENGERS, NO INJURIES, NO OTHER CARS WERE DAMAGED. UP TO THIS POINT, THE CAR HAD BEEN FUNCTIONING NORMALLY. NO OVERHEATING, NO LEAKING, NO WARNING LIGHTS, NO OTHER INDICATION OF IMPENDING FIRE. MASSACHUSETTS STATE POLICE FROM THE ANDOVER BARRACKS RESPONDED [pho…

Look up ODI 11109833 at NHTSA ↗

Electronic Stability Control (Esc)Too few reports for a range147,500 mi2 (sparse)
ODI 10971433 · 135,000 mi

AIRBAG WARNING LIGHTS CAME ON WITH A STATEMENT ABOUT FAULTY AIRBAG ... EPC WARNING LIGHTS CAME ON FIRST WHEN VEHICLE WAS IN MOTION. VEHCLE WAS STOPPED. ON RE-START, AIR BAG WARNING LIGHTS CAME ON. VEHICLE WAS IDDLING AND STATIONARY.

Look up ODI 10971433 at NHTSA ↗

ODI 11064333 · 160,000 mi

FUEL PUMP CONTROL MODULE I HAVE A SPECIAL NEEDS CHILD THAT REQUIRES ME TO BE IN MY VEHICLE 85% OF THE TIME I HAVE LOVED MY VW PASSAT AND ENJOYED DRIVING IT UP TILL ABOUT 1.5 YEARS ITS BEEN ONE FIX AFTER ANOTHER SOME MAJOR SOME NOT IVE HAD CHECK ENGINE LIGHT PROBLEMS, ADDING OIL IN BETWEEN CHANGES TIRE ROD ETC THIS ISSUE IM HAVING AT THIS TIME IS ON RECALL LIST ( FUEL PUMP CONTROL) I HAVE BEEN PUT IN SEVERAL UNSAFE MOMENTS LEFT STRANDED. I HAVE BEEN ON HWY MY CAR STALLS OUT CAUSE DRIVING BACK AN FOURTH TO DUKE HOSPITAL IM ON HWY ALOT, I AM ST…

Look up ODI 11064333 at NHTSA ↗

Exterior LightingToo few reports for a range140,000 mi1 (sparse)
ODI 11184655 · 140,000 mi

HAD TO REPLACE THE COMFORT CONTROL MODULE ALONG WITH UNTOLD AMOUNT OF WIRES DUE TO WATER DAMAGE. AFTER BEING PARKED AND TURNED OFF THE WINDOWS ROLL. DOWN THE ALARM IS DISABLED, THE DOORS UNLOCK. WHILE DRIVING LIGHTS GO. ON AND OFF DOORS LOCK AND UNLOCK EMERGENCY FLASHERS GO OFF AND ALARM WILL GO OFF. CAN'T UNLOCK CAR WITHOUT SETTING ALARM OFF.

Look up ODI 11184655 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2009: 0 complaints · 2010: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2009000
2010000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2009600
2010900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentFuel/Propulsion SystemAir BagsElectrical SystemEngineService BrakesStructure:BodyElectronic Stability Control (Esc)Exterior Lighting
Fuel/Propulsion System—
1
ODI 11023881 · 10,000 mi

FIRST OF ALL THE TEKATA AIRBAGS ARE A RECALL. THE FUEL PUMP MODULE. IT ALL STARTED WOH PHEN THE FUEL PUMP MODULES FAILED AND THE CAR WOULD TURN ON BUT TURN RIGHT OFF AND I WAS TOLD IT WAS THE FUEL PUMP MODULES WHEN I HAD IT DIAGNOSED. NOW IT LEAKS OUT A LOT OF GAS IN FOUR DIFFERENT SPOTS UNDER THE CAR ON PASSENGERS SIDE. WHEN WE PARKED THE CAR WE STARTED NOTICING THIS 4 MONTHS AGO.

Look up ODI 11023881 at NHTSA ↗

4
ODI 11023881 · 10,000 mi

FIRST OF ALL THE TEKATA AIRBAGS ARE A RECALL. THE FUEL PUMP MODULE. IT ALL STARTED WOH PHEN THE FUEL PUMP MODULES FAILED AND THE CAR WOULD TURN ON BUT TURN RIGHT OFF AND I WAS TOLD IT WAS THE FUEL PUMP MODULES WHEN I HAD IT DIAGNOSED. NOW IT LEAKS OUT A LOT OF GAS IN FOUR DIFFERENT SPOTS UNDER THE CAR ON PASSENGERS SIDE. WHEN WE PARKED THE CAR WE STARTED NOTICING THIS 4 MONTHS AGO.

Look up ODI 11023881 at NHTSA ↗

ODI 11041550

SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LO…

Look up ODI 11041550 at NHTSA ↗

ODI 11097100 · 85,600 mi

THERE WAS AN INTERRUPTION IN ELECTRICAL POWER FROM THE FUEL PUMP CONTROL MODULE. THIS RESULTED IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE WAS IDLE AT TRAFFIC LIGHTS. TOOK THE CAR TO VW GARAGE WHO WERE AWARE OF THE PROBLEM SAID THERE WOULD BE A SAFETY RECALL SOON, BUT I SHOULD PAY FOR REPAIR AND CLAIM MONEY BACK ONCE RECALL WAS ACTIVE, WAS TOLD THIS WOULD BE EARLY PART OF 2018. STILL NO RECALL AND OVER $400 OUT OF POCKET. CAR STALLED AND CUT OUT …

Look up ODI 11097100 at NHTSA ↗

00
1
ODI 11109833 · 75,000 mi

WHILE DRIVING 2009 VW PASSAT WAGON ON I-495 SOUTH IN HAVERHILL, MA, AT AROUND 5 PM, SMOKE SUDDENLY BEGAN BILLOWING OUT OF THE VENTS. DRIVER WAS ABLE TO PULL ONTO THE SHOULDER SAFELY (NEAR EXIT 48/ MILE MARKER 105.6) AND EXIT THE CAR, WHICH WAS ENGULFED IN FLAMES WITHIN A MINUTE. NO PASSENGERS, NO INJURIES, NO OTHER CARS WERE DAMAGED. UP TO THIS POINT, THE CAR HAD BEEN FUNCTIONING NORMALLY. NO OVERHEATING, NO LEAKING, NO WARNING LIGHTS, NO OTHER INDICATION OF IMPENDING FIRE. MASSACHUSETTS STATE POLICE FROM THE ANDOVER BARRACKS RESPONDED [pho…

Look up ODI 11109833 at NHTSA ↗

1
ODI 11064333 · 160,000 mi

FUEL PUMP CONTROL MODULE I HAVE A SPECIAL NEEDS CHILD THAT REQUIRES ME TO BE IN MY VEHICLE 85% OF THE TIME I HAVE LOVED MY VW PASSAT AND ENJOYED DRIVING IT UP TILL ABOUT 1.5 YEARS ITS BEEN ONE FIX AFTER ANOTHER SOME MAJOR SOME NOT IVE HAD CHECK ENGINE LIGHT PROBLEMS, ADDING OIL IN BETWEEN CHANGES TIRE ROD ETC THIS ISSUE IM HAVING AT THIS TIME IS ON RECALL LIST ( FUEL PUMP CONTROL) I HAVE BEEN PUT IN SEVERAL UNSAFE MOMENTS LEFT STRANDED. I HAVE BEEN ON HWY MY CAR STALLS OUT CAUSE DRIVING BACK AN FOURTH TO DUKE HOSPITAL IM ON HWY ALOT, I AM ST…

Look up ODI 11064333 at NHTSA ↗

0
Air Bags
1
ODI 11023881 · 10,000 mi

FIRST OF ALL THE TEKATA AIRBAGS ARE A RECALL. THE FUEL PUMP MODULE. IT ALL STARTED WOH PHEN THE FUEL PUMP MODULES FAILED AND THE CAR WOULD TURN ON BUT TURN RIGHT OFF AND I WAS TOLD IT WAS THE FUEL PUMP MODULES WHEN I HAD IT DIAGNOSED. NOW IT LEAKS OUT A LOT OF GAS IN FOUR DIFFERENT SPOTS UNDER THE CAR ON PASSENGERS SIDE. WHEN WE PARKED THE CAR WE STARTED NOTICING THIS 4 MONTHS AGO.

Look up ODI 11023881 at NHTSA ↗

—
2
ODI 11023881 · 10,000 mi

FIRST OF ALL THE TEKATA AIRBAGS ARE A RECALL. THE FUEL PUMP MODULE. IT ALL STARTED WOH PHEN THE FUEL PUMP MODULES FAILED AND THE CAR WOULD TURN ON BUT TURN RIGHT OFF AND I WAS TOLD IT WAS THE FUEL PUMP MODULES WHEN I HAD IT DIAGNOSED. NOW IT LEAKS OUT A LOT OF GAS IN FOUR DIFFERENT SPOTS UNDER THE CAR ON PASSENGERS SIDE. WHEN WE PARKED THE CAR WE STARTED NOTICING THIS 4 MONTHS AGO.

Look up ODI 11023881 at NHTSA ↗

ODI 11083491

MY VEHICLE WAS INVOLVED IN THE AIRBAG RECALL. AFTER IT WAS REPAIRED, THE CLOCKSPRING FAILED AND THE "AIRBAG ERROR" LIGHT CAME ON. THIS VEHICLE ISN'T PART OF THE EARLIER CLOCKSPRING RECALL, BUT IT SHOULD BE.

Look up ODI 11083491 at NHTSA ↗

0
1
ODI 10563783 · 96,000 mi

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Look up ODI 10563783 at NHTSA ↗

1
ODI 10563783 · 96,000 mi

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Look up ODI 10563783 at NHTSA ↗

1
ODI 10971433 · 135,000 mi

AIRBAG WARNING LIGHTS CAME ON WITH A STATEMENT ABOUT FAULTY AIRBAG ... EPC WARNING LIGHTS CAME ON FIRST WHEN VEHICLE WAS IN MOTION. VEHCLE WAS STOPPED. ON RE-START, AIR BAG WARNING LIGHTS CAME ON. VEHICLE WAS IDDLING AND STATIONARY.

Look up ODI 10971433 at NHTSA ↗

0
Electrical System
4
ODI 11023881 · 10,000 mi

FIRST OF ALL THE TEKATA AIRBAGS ARE A RECALL. THE FUEL PUMP MODULE. IT ALL STARTED WOH PHEN THE FUEL PUMP MODULES FAILED AND THE CAR WOULD TURN ON BUT TURN RIGHT OFF AND I WAS TOLD IT WAS THE FUEL PUMP MODULES WHEN I HAD IT DIAGNOSED. NOW IT LEAKS OUT A LOT OF GAS IN FOUR DIFFERENT SPOTS UNDER THE CAR ON PASSENGERS SIDE. WHEN WE PARKED THE CAR WE STARTED NOTICING THIS 4 MONTHS AGO.

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ODI 11041550

SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LO…

Look up ODI 11041550 at NHTSA ↗

ODI 11097100 · 85,600 mi

THERE WAS AN INTERRUPTION IN ELECTRICAL POWER FROM THE FUEL PUMP CONTROL MODULE. THIS RESULTED IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE WAS IDLE AT TRAFFIC LIGHTS. TOOK THE CAR TO VW GARAGE WHO WERE AWARE OF THE PROBLEM SAID THERE WOULD BE A SAFETY RECALL SOON, BUT I SHOULD PAY FOR REPAIR AND CLAIM MONEY BACK ONCE RECALL WAS ACTIVE, WAS TOLD THIS WOULD BE EARLY PART OF 2018. STILL NO RECALL AND OVER $400 OUT OF POCKET. CAR STALLED AND CUT OUT …

Look up ODI 11097100 at NHTSA ↗

2
ODI 11023881 · 10,000 mi

FIRST OF ALL THE TEKATA AIRBAGS ARE A RECALL. THE FUEL PUMP MODULE. IT ALL STARTED WOH PHEN THE FUEL PUMP MODULES FAILED AND THE CAR WOULD TURN ON BUT TURN RIGHT OFF AND I WAS TOLD IT WAS THE FUEL PUMP MODULES WHEN I HAD IT DIAGNOSED. NOW IT LEAKS OUT A LOT OF GAS IN FOUR DIFFERENT SPOTS UNDER THE CAR ON PASSENGERS SIDE. WHEN WE PARKED THE CAR WE STARTED NOTICING THIS 4 MONTHS AGO.

Look up ODI 11023881 at NHTSA ↗

ODI 11083491

MY VEHICLE WAS INVOLVED IN THE AIRBAG RECALL. AFTER IT WAS REPAIRED, THE CLOCKSPRING FAILED AND THE "AIRBAG ERROR" LIGHT CAME ON. THIS VEHICLE ISN'T PART OF THE EARLIER CLOCKSPRING RECALL, BUT IT SHOULD BE.

Look up ODI 11083491 at NHTSA ↗

—00
1
ODI 10593014 · 159,000 mi

ROLLED INTO VEHICLE IN FRONT. NO DAMAGE TO EITHER VEHICLE. CAR BURST IN TO FLAMES. TOTAL LOSS. *TR

Look up ODI 10593014 at NHTSA ↗

0
1
ODI 11184655 · 140,000 mi

HAD TO REPLACE THE COMFORT CONTROL MODULE ALONG WITH UNTOLD AMOUNT OF WIRES DUE TO WATER DAMAGE. AFTER BEING PARKED AND TURNED OFF THE WINDOWS ROLL. DOWN THE ALARM IS DISABLED, THE DOORS UNLOCK. WHILE DRIVING LIGHTS GO. ON AND OFF DOORS LOCK AND UNLOCK EMERGENCY FLASHERS GO OFF AND ALARM WILL GO OFF. CAN'T UNLOCK CAR WITHOUT SETTING ALARM OFF.

Look up ODI 11184655 at NHTSA ↗

Engine000—0000
Service Brakes0
1
ODI 10563783 · 96,000 mi

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Look up ODI 10563783 at NHTSA ↗

00—
1
ODI 10563783 · 96,000 mi

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Look up ODI 10563783 at NHTSA ↗

00
Structure:Body
1
ODI 11109833 · 75,000 mi

WHILE DRIVING 2009 VW PASSAT WAGON ON I-495 SOUTH IN HAVERHILL, MA, AT AROUND 5 PM, SMOKE SUDDENLY BEGAN BILLOWING OUT OF THE VENTS. DRIVER WAS ABLE TO PULL ONTO THE SHOULDER SAFELY (NEAR EXIT 48/ MILE MARKER 105.6) AND EXIT THE CAR, WHICH WAS ENGULFED IN FLAMES WITHIN A MINUTE. NO PASSENGERS, NO INJURIES, NO OTHER CARS WERE DAMAGED. UP TO THIS POINT, THE CAR HAD BEEN FUNCTIONING NORMALLY. NO OVERHEATING, NO LEAKING, NO WARNING LIGHTS, NO OTHER INDICATION OF IMPENDING FIRE. MASSACHUSETTS STATE POLICE FROM THE ANDOVER BARRACKS RESPONDED [pho…

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1
ODI 10563783 · 96,000 mi

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Look up ODI 10563783 at NHTSA ↗

1
ODI 10593014 · 159,000 mi

ROLLED INTO VEHICLE IN FRONT. NO DAMAGE TO EITHER VEHICLE. CAR BURST IN TO FLAMES. TOTAL LOSS. *TR

Look up ODI 10593014 at NHTSA ↗

0
1
ODI 10563783 · 96,000 mi

I WAS DRIVING UP SOMEWHAT OF A HILL AND HAD TO SLOW DOWN DUE TO A BIT OF TRAFFIC FLOW. I HAD REALIZED I WAS A LITTLE CLOSER THAN I THOUGHT SO I BRAKED A LITTLE HARDER THAN USUAL. MY BRAKES WERE GRABBING ON TIGHTLY TO THE GROUND LIKE THEY SHOULD BUT THEN SEEMED TO HAVE GIVEN OUT AT THE LAST COUPLE SECONDS. MY CAR HIT THE CAR IN FRONT OF ME, RESULTING IN BOTH MY FRONT AIRBAGS GOING OFF. THE AIRBAG ON THE PASSENGER SIDE AND SWUNG OUT AND HIT MY RIGHT HAND, RESULTING IN SOME MINOR BURNS AND SCRAPES. I THEN STARTED GOING BACKWARDS AFTER THE CAR IN F…

Look up ODI 10563783 at NHTSA ↗

—00
Electronic Stability Control (Esc)
1
ODI 11064333 · 160,000 mi

FUEL PUMP CONTROL MODULE I HAVE A SPECIAL NEEDS CHILD THAT REQUIRES ME TO BE IN MY VEHICLE 85% OF THE TIME I HAVE LOVED MY VW PASSAT AND ENJOYED DRIVING IT UP TILL ABOUT 1.5 YEARS ITS BEEN ONE FIX AFTER ANOTHER SOME MAJOR SOME NOT IVE HAD CHECK ENGINE LIGHT PROBLEMS, ADDING OIL IN BETWEEN CHANGES TIRE ROD ETC THIS ISSUE IM HAVING AT THIS TIME IS ON RECALL LIST ( FUEL PUMP CONTROL) I HAVE BEEN PUT IN SEVERAL UNSAFE MOMENTS LEFT STRANDED. I HAVE BEEN ON HWY MY CAR STALLS OUT CAUSE DRIVING BACK AN FOURTH TO DUKE HOSPITAL IM ON HWY ALOT, I AM ST…

Look up ODI 11064333 at NHTSA ↗

1
ODI 10971433 · 135,000 mi

AIRBAG WARNING LIGHTS CAME ON WITH A STATEMENT ABOUT FAULTY AIRBAG ... EPC WARNING LIGHTS CAME ON FIRST WHEN VEHICLE WAS IN MOTION. VEHCLE WAS STOPPED. ON RE-START, AIR BAG WARNING LIGHTS CAME ON. VEHICLE WAS IDDLING AND STATIONARY.

Look up ODI 10971433 at NHTSA ↗

0000—0
Exterior Lighting00
1
ODI 11184655 · 140,000 mi

HAD TO REPLACE THE COMFORT CONTROL MODULE ALONG WITH UNTOLD AMOUNT OF WIRES DUE TO WATER DAMAGE. AFTER BEING PARKED AND TURNED OFF THE WINDOWS ROLL. DOWN THE ALARM IS DISABLED, THE DOORS UNLOCK. WHILE DRIVING LIGHTS GO. ON AND OFF DOORS LOCK AND UNLOCK EMERGENCY FLASHERS GO OFF AND ALARM WILL GO OFF. CAN'T UNLOCK CAR WITHOUT SETTING ALARM OFF.

Look up ODI 11184655 at NHTSA ↗

0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Stalling or loss of power

8 mentions · 16.0% of complaints

Median mileage: 139,000 mi (5 usable records).

ODI 11032269

TAKATA TECALL I HAVE CONTACTED VW TO SCHEDULE A REPAIR FOR MY TAKATA AIRBAGS NUMEROUS TIMES, AND FOR MONTHS THEY HAVE STALLED ME, GIVING ME NO ANSWERS, AND NO REPAIRS. I HAVE DONE EVERYTHING THAT I CAN TO TRY AND GET MY VEHICLE REPAIRED TO SAFETY, BUT VW REFUSES TO COMPLY WITH THE RECALL.

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ODI 11064333 · 160,000 mi

FUEL PUMP CONTROL MODULE I HAVE A SPECIAL NEEDS CHILD THAT REQUIRES ME TO BE IN MY VEHICLE 85% OF THE TIME I HAVE LOVED MY VW PASSAT AND ENJOYED DRIVING IT UP TILL ABOUT 1.5 YEARS ITS BEEN ONE FIX AFTER ANOTHER SOME MAJOR SOME NOT IVE HAD CHECK ENGINE LIGHT PROBLEMS, ADDING OIL IN BETWEEN CHANGES TIRE ROD ETC THIS ISSUE IM HAVING AT THIS TIME IS ON RECALL LIST ( FUEL PUMP CONTROL) I HAVE BEEN PUT IN SEVERAL UNSAFE MOMENTS LEFT STRANDED. I HAVE BEEN ON HWY MY CAR STALLS OUT CAUSE DRIVING BACK AN FOURTH TO DUKE HOSPITAL IM ON HWY ALOT, I AM ST…

Look up ODI 11064333 at NHTSA ↗

ODI 11110750 · 139,000 mi

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT WAGON. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO HESITATE AND THEN STALLED. THE MESSAGE "ENGINE SHUTTING OFF" POPULATED IN THE MESSAGE CENTER. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN HESITATING FOR APPROXIMATELY A MONTH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER (HALLMARK VOLKSWAGEN, 2431 GALLATIN PIKE N, MADISON TENNESSEE) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V509000 …

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

8 mentions · 16.0% of complaints

Median mileage: 77,748 mi (7 usable records).

ODI 10971433 · 135,000 mi

AIRBAG WARNING LIGHTS CAME ON WITH A STATEMENT ABOUT FAULTY AIRBAG ... EPC WARNING LIGHTS CAME ON FIRST WHEN VEHICLE WAS IN MOTION. VEHCLE WAS STOPPED. ON RE-START, AIR BAG WARNING LIGHTS CAME ON. VEHICLE WAS IDDLING AND STATIONARY.

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ODI 11062299

LATE SEPTEMBER 2017 THE CHECK ENGINE LIGHT WENT OFF IN MY 2007 PASSAT WHILE I WAS DRIVING TO WORK. I TOOK THE PASSAT IN FOR A REPAIR THE FOLLOWING DAY, AND THE HIGH PRESSURE FUEL PUMP WAS REPAIRED, AFTER DRIVING OFF THE LOT, THE CHECK ENGINE LIGHT CAME BACK ON, LESS THAN 100 YARDS AWAY. I DID NOT DRIVE THE CAR, AFTER THE REPAIR, OTHER THAN TO MY DRIVE WAY, LESS THAN 5 MILES AWAY. WHILE WE WERE TRYING TO FIGURE OUT WHAT TO DAY, LESS THAN A WEEK LATER, OCTOBER 12, 2017, I RECEIVED A RECALL NOTICE IN THE MAIL, THAT WHAT I HAD JUST REPAIRED WAS…

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ODI 11064333 · 160,000 mi

FUEL PUMP CONTROL MODULE I HAVE A SPECIAL NEEDS CHILD THAT REQUIRES ME TO BE IN MY VEHICLE 85% OF THE TIME I HAVE LOVED MY VW PASSAT AND ENJOYED DRIVING IT UP TILL ABOUT 1.5 YEARS ITS BEEN ONE FIX AFTER ANOTHER SOME MAJOR SOME NOT IVE HAD CHECK ENGINE LIGHT PROBLEMS, ADDING OIL IN BETWEEN CHANGES TIRE ROD ETC THIS ISSUE IM HAVING AT THIS TIME IS ON RECALL LIST ( FUEL PUMP CONTROL) I HAVE BEEN PUT IN SEVERAL UNSAFE MOMENTS LEFT STRANDED. I HAVE BEEN ON HWY MY CAR STALLS OUT CAUSE DRIVING BACK AN FOURTH TO DUKE HOSPITAL IM ON HWY ALOT, I AM ST…

Look up ODI 11064333 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

2 mentions · 4.0% of complaints

Median mileage: 85,600 mi (1 usable records).

ODI 11041550

SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LO…

Look up ODI 11041550 at NHTSA ↗

ODI 11097100 · 85,600 mi

THERE WAS AN INTERRUPTION IN ELECTRICAL POWER FROM THE FUEL PUMP CONTROL MODULE. THIS RESULTED IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE WAS IDLE AT TRAFFIC LIGHTS. TOOK THE CAR TO VW GARAGE WHO WERE AWARE OF THE PROBLEM SAID THERE WOULD BE A SAFETY RECALL SOON, BUT I SHOULD PAY FOR REPAIR AND CLAIM MONEY BACK ONCE RECALL WAS ACTIVE, WAS TOLD THIS WOULD BE EARLY PART OF 2018. STILL NO RECALL AND OVER $400 OUT OF POCKET. CAR STALLED AND CUT OUT …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

2 mentions · 4.0% of complaints

Median mileage: 117,750 mi (2 usable records).

ODI 11073872 · 135,000 mi

FUEL LEAKING FROM FITTING ON TOP OF TANK NEAR FUEL LEVEL SENDING UNIT.

Look up ODI 11073872 at NHTSA ↗

ODI 10763153 · 100,500 mi

I PURCHASED A 2004 VW PASSAT 1.8 LITER TURBO 4MOTION STATION WAGON ON AUGUST 12, 2015. WITHIN ONE HOUR OF PURCHASING I TOOK IT TO FILL IT UP WITH FUEL. THE FUEL TANK BEGAN LEAKING IMMEDIATELY. I TOOK IT BACK TO THE DEALER I BOUGHT IT FROM AND THEY ATTEMPTED TO FIX IT BY REPLACING AN O-RING ABOUT THREE WEEKS LATER, MEANWHILE ADVISING ME TO NOT FILL THE TANK PAST THE 3/4 FULL MARK UNTIL THEY FIXED IT. THIS DID NOT FIX THE PROBLEM, IT STILL LEAKED WHEN IT WAS FILLED ABOVE THE 3/4 TANK LEVEL. I TOOK IT TO ANOTHER MECHANIC WHO REINSTALLED THE SAME O…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Brake response concerns

1 mentions · 2.0% of complaints

Median mileage: 151,000 mi (1 usable records).

ODI 10509823 · 151,000 mi

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT WAGON. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO SLOW DOWN; HOWEVER, THE VEHICLE THEN CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Oil consumption or dilution

1 mentions · 2.0% of complaints

Median mileage: 154,000 mi (1 usable records).

ODI 10502621 · 154,000 mi

TL* THE CONTACT OWNS A 2001 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE EMISSIONS WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT APPROACHED A TRAFFIC STOP AND A STRONG ODOR OF BURNING OIL EMITTED FROM INSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED OIL LEAKING ONTO THE CATALYTIC CONVERTER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 154,000. UPDATED 04/30/13*LJ THE CONSUMER STATED THE EMISSION WORKSHOP LIGHT I…

Look up ODI 10502621 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b