Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
0 distinct recall campaigns
80,000 mi median reported failure mileage
Scope: 2004 to 2006 model years. Data updated: . 5 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Engine And Engine Cooling is the most frequently named component, appearing in 2 of 7 complaints (28.6%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Transmission and shifting
1
14.3%
Electrical and battery issues
1
14.3%
Steering behavior
1
14.3%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Engine And Engine Cooling
2
Air Bags
1
Electrical System
1
Power Train:Automatic Transmission
1
Power Train:Automatic Transmission:Torque Converter
1
Steering
1
Structure:Body
1
Structure:Body:Trunk Lid
1
Component breakdown data
Category
Count
Engine And Engine Cooling
2
Air Bags
1
Electrical System
1
Power Train:Automatic Transmission
1
Power Train:Automatic Transmission:Torque Converter
1
Steering
1
Structure:Body
1
Structure:Body:Trunk Lid
1
Engine And Engine Cooling: 2; Air Bags: 1; Electrical System: 1; Power Train:Automatic Transmission: 1; Power Train:Automatic Transmission:Torque Converter: 1; Steering: 1; Structure:Body: 1; Structure:Body:Trunk Lid: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
1
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
2
Reported problems by failure mileage data
Category
Count
Under 25,000
1
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
2
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 2
150,000 and above miles has the most reports with usable mileage (2). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2006
1
2009
2
2010
1
2011
1
2017
2
Complaints over time data
Category
Count
2006
1
2009
2
2010
1
2011
1
2017
2
2006: 1; 2009: 2; 2010: 1; 2011: 1; 2017: 2
Pattern summary
Engine And Engine Cooling leads the component reports. Transmission and shifting appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
7 unique complaints in this selection. Analysis snapshot: 2026-10-01.
71.4%Usable mileage5 / 7 records
100.0%Valid incident date7 / 7 records
100.0%Valid filing date7 / 7 records
100.0%Ordered incident and filing dates7 / 7 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2004
2005
2006
Engine And Engine Cooling
125.0%ODI 10323136
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP…
VEHICLE IS AT 80,000 MILES. THERE IS A COOLANT HOSE WITHIN THE VEHICLE THAT CONNECTS THE OIL FILTER RESERVOIR TO THE ENGINE BLOCK. THE HOSE IS MADE OF PLASTIC AND CRACKS IF ANY OF THE MANY FACTORS ARE MET (RAPID CHANGE IN TEMPERATURE, HIGH COOLANT TEMPERATURE, OVER 75,000 MILES). AS A CONSEQUENCE, THE PLASTIC CRACKS AND COOLANT RAPIDLY SEEPS OUT OVER TIME. AFTER READING OVER MANY FORUMS, THIS ENGINE, THE VOLKSWAGEN/ AUDI 4.2L V8 HAS HAD THIS PROBLEM FOR DECADES. AND MANY COMPLAINTS HAVE BEEN SPOKEN OF THE PART FAILING AROUND 75,000 MILES (NO…
DURING A ROLLOVER CRASH ON 14 SEP 2017 NONE OF THE AIRBAGS IN THE AUTO DEPLOYED. THERE WERE TWO PEOPLE IN THE CAR'S FRONT SEATS - DRIVER AND PASSENGER. THE AUTO WAS TOTALED IN THE CRASH. THE CRASH OCCURRED DURING DRY WEATHER DAYLIGHT CONDITIONS AT ABOUT 50 MPH ON THE GERMAN AUTOBAHN. THIS IS A US SPEC MODEL VW PHAETON. MY WIFE IN THE PASSENGER SEAT SUSTAINED INJURIES ON THE RIGHT SIDE OF HER BODY TO INCLUDE A BROKEN SHOULDER BLADE AND 4 BROKEN (C1-C4) LOWER SPINAL PROCESSES ON THE RIGHT SIDE. I BELIEVE THESE INJURIES MIGHT NOT HAVE BEEN SO SE…
FROM DAY 1 WE NOTICED THAT THIS "LUXURY" VEHICLE DID NOT SHIFT PROPERLY. DAY 2 WE RETURNED THE CAR TO BE SERVICED. THE DEALERSHIP KEPT THE CAR FOR ABOUT 2 MONTHS BECAUSE THEY COULD NOT FIX THE PROBLEM. WE CONTACTED THE CUSTOMER SERVICE DEPARTMENT FOR VOLKSWAGEN AND FILED OUR COMPLAINT. THEY RESPONDED BY TELLING US THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THIS IS HOW THE VEHICLE RUNS AND THAT THERE IS NOTHING THEY COULD DO FOR US. THEY DID NOTHING TO REMEDY THE SITUATION AND WHILE THEY HAD THE VEHICLE FOR 2 MONTHS CHECKING IN…
Power Train:Automatic Transmission:Torque Converter
125.0%ODI 10323136
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP…
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP…
2004 VW PHAETON TRUNK WIRE HOUSING - THE SLEEVE OVER THE WIRE HOUSING CAME OFF AND THEN THE PLASTIC TUBE THAT COVERS THE WIRES BROKE AWAY FROM THE JOINT THAT ENABLES THE WIRES TO COMPRESS BACK INTO THE TRUNK LID WHEN IT IS CLOSED. WHEN HAVING MY TIRES ROTATED THE SERVICE DEPARTMENT CLOSED THE TRUNK LID BUT THE PLASTIC TUBE WAS CAUGHT BETWEEN METAL AND REAR GLASS SHIELD. THE GLASS BROKE AND WAS REPLACE. 2 WEEKS LATER, WHILE HAVING THE 80,000 MILE SERVICE THE TECHNICIAN CLOSED THE TRUNK AND AGAIN THE PLASTIC PIECE WAS CAUGHT AND THE REAR GLASS…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Air Bags
Too few reports for a range
162,000 mi
1 (sparse)
ODI 11044030 · 162,000 mi
DURING A ROLLOVER CRASH ON 14 SEP 2017 NONE OF THE AIRBAGS IN THE AUTO DEPLOYED. THERE WERE TWO PEOPLE IN THE CAR'S FRONT SEATS - DRIVER AND PASSENGER. THE AUTO WAS TOTALED IN THE CRASH. THE CRASH OCCURRED DURING DRY WEATHER DAYLIGHT CONDITIONS AT ABOUT 50 MPH ON THE GERMAN AUTOBAHN. THIS IS A US SPEC MODEL VW PHAETON. MY WIFE IN THE PASSENGER SEAT SUSTAINED INJURIES ON THE RIGHT SIDE OF HER BODY TO INCLUDE A BROKEN SHOULDER BLADE AND 4 BROKEN (C1-C4) LOWER SPINAL PROCESSES ON THE RIGHT SIDE. I BELIEVE THESE INJURIES MIGHT NOT HAVE BEEN SO SE…
FROM DAY 1 WE NOTICED THAT THIS "LUXURY" VEHICLE DID NOT SHIFT PROPERLY. DAY 2 WE RETURNED THE CAR TO BE SERVICED. THE DEALERSHIP KEPT THE CAR FOR ABOUT 2 MONTHS BECAUSE THEY COULD NOT FIX THE PROBLEM. WE CONTACTED THE CUSTOMER SERVICE DEPARTMENT FOR VOLKSWAGEN AND FILED OUR COMPLAINT. THEY RESPONDED BY TELLING US THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THIS IS HOW THE VEHICLE RUNS AND THAT THERE IS NOTHING THEY COULD DO FOR US. THEY DID NOTHING TO REMEDY THE SITUATION AND WHILE THEY HAD THE VEHICLE FOR 2 MONTHS CHECKING IN…
2004 VW PHAETON TRUNK WIRE HOUSING - THE SLEEVE OVER THE WIRE HOUSING CAME OFF AND THEN THE PLASTIC TUBE THAT COVERS THE WIRES BROKE AWAY FROM THE JOINT THAT ENABLES THE WIRES TO COMPRESS BACK INTO THE TRUNK LID WHEN IT IS CLOSED. WHEN HAVING MY TIRES ROTATED THE SERVICE DEPARTMENT CLOSED THE TRUNK LID BUT THE PLASTIC TUBE WAS CAUGHT BETWEEN METAL AND REAR GLASS SHIELD. THE GLASS BROKE AND WAS REPLACE. 2 WEEKS LATER, WHILE HAVING THE 80,000 MILE SERVICE THE TECHNICIAN CLOSED THE TRUNK AND AGAIN THE PLASTIC PIECE WAS CAUGHT AND THE REAR GLASS…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2005: 0 complaints · 2006: 1 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2005
0
0
0
2006
1
1
1
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2005
1
0
0
2006
2
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Engine And Engine Cooling
Air Bags
Electrical System
Power Train:Automatic Transmission
Power Train:Automatic Transmission:Torque Converter
Steering
Structure:Body
Structure:Body:Trunk Lid
Engine And Engine Cooling
—
0
0
0
1ODI 10323136
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP…
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP…
Power Train:Automatic Transmission:Torque Converter
1ODI 10323136
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP…
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP…
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP…
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Warning lights and dashboard alerts
1 mentions · 14.3% of complaints
Median mileage: Unavailable (0 usable records).
ODI 10323136
2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP…