Auto Recall Watch
U.S. public vehicle records

2012 Volkswagen TIGUAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

153 owner complaints analyzed

3 distinct recall campaigns

50,000 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 116 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 50 of 153 complaints (32.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior2617.0%
Engine operation1711.1%
Electrical and battery issues159.8%
Braking behavior149.2%
Fuel system concerns127.8%
Transmission and shifting42.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
50
Air Bags
30
Electrical System
23
Steering
21
Unknown Or Other
20
Fuel/Propulsion System
12
Service Brakes
10
Power Train
7
Component breakdown data
CategoryCount
Engine50
Air Bags30
Electrical System23
Steering21
Unknown Or Other20
Fuel/Propulsion System12
Service Brakes10
Power Train7

Engine: 50; Air Bags: 30; Electrical System: 23; Steering: 21; Unknown Or Other: 20; Fuel/Propulsion System: 12; Service Brakes: 10; Power Train: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
27
25,000 to 49,999
29
50,000 to 74,999
24
75,000 to 99,999
24
100,000 to 149,999
10
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00027
25,000 to 49,99929
50,000 to 74,99924
75,000 to 99,99924
100,000 to 149,99910
150,000 and above2

Under 25,000: 27; 25,000 to 49,999: 29; 50,000 to 74,999: 24; 75,000 to 99,999: 24; 100,000 to 149,999: 10; 150,000 and above: 2

25,000 to 49,999 miles has the most reports with usable mileage (29). 37 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
6
2013
12
2014
14
2015
13
2016
6
2017
19
2018
25
2019
21
2020
12
2021
4
2022
5
2023
6
2024
4
2025
5
2026
1
Complaints over time data
CategoryCount
20126
201312
201414
201513
20166
201719
201825
201921
202012
20214
20225
20236
20244
20255
20261

2012: 6; 2013: 12; 2014: 14; 2015: 13; 2016: 6; 2017: 19; 2018: 25; 2019: 21; 2020: 12; 2021: 4; 2022: 5; 2023: 6; 2024: 4; 2025: 5; 2026: 1

Pattern summary

Engine leads the component reports. Steering behavior appears in 26 complaint narratives. Engine operation appears in 17 complaint narratives. Electrical and battery issues appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10515119 · 2013-06-04 (June 4, 2013)

CAME TO A STOP, TURNED CAR OFF, DECIDED TO MOVE IT UP A BIT. NO POWER STEERING, SOLID RED WARNING LIGHT. TURNED CAR OFF, TRIED AGAIN, SAME RESULT, NO POWER STEERING, SOLID LIGHT. TURNED CAR OFF, WAITING 30 SECONDS, RESTARTED POWER STEERING BACK, NO LIGHT. VERY CONCERNED THAT I AM IN EFFECT, REBOOTING THE SYSTEM TO GET MY ELECTRO POWER STEERING BACK..WHAT IF I WERE DRIVING AT THE TIME? WHAT IF IT WERE MY WIFE? *TR

Owner-reported narrative. 24,900 miles reported. Look up ODI 10515119 at NHTSA ↗

Owner report 10605983 · 2014-06-25 (June 25, 2014)

THE CAR PULLED TWICE TO THE LEFT THEN SECONDS LATER I LOST COMPLETE CONTROL TO STEER THE CAR. APPROXIMATELY 200+ FEET OF SKID MARKS WERE LEFT ON THE HWY. WHILE WAITING ON A TOW TRUCK MULTIPLE EMERGENCY LIGHTS CAME ON. THE INTERIOR LIGHTS FLICKERED MULTIPLE TIMES. WHEN THE AIR BAG LIGHT WENT OFF I DECIDED IT WAS TIME TO GET OUT OF THE CAR WITH MY TWO CHILDREN. THE VW DEALER SAID IT WAS ONLY THE BATTERY. I CONTACTED VW CORPORATE AND WAS GIVEN A CASE NUMBER, WAS TOLD TO LEAVE THE VEHICLE AT THE DEALER. THE CASE DEALER ALSO INSISTED THE CAR …

Owner-reported narrative. 38,000 miles reported. Look up ODI 10605983 at NHTSA ↗

Owner report 10490341 · 2012-12-28 (December 28, 2012)

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE EPC AND ALTERNATOR WARNING INDICATORS. THE ENGINE RESTARTED AFTER TEN MINUTES. ONCE THE VEHICLE WAS IN OPERATION, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THE CONTACT THAT THE FUEL PRESSURE SENOR WAS FAULTY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TEN DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DETERMINE THE PROBLEM. THE M…

Owner-reported narrative. 5,870 miles reported. Look up ODI 10490341 at NHTSA ↗

Owner report 10493431 · 2013-01-18 (January 18, 2013)

AFTER STOPPING AT A TRAFFIC CONTROL DEVICE, DRIVER ACCELERATED INTO AN INTERSECTION, AT WHICH TIME THE VEHICLE'S ENGINE STALLED. THE VEHICLE HAD TO BE PLACED INTO PARK, AND WAS THEN ABLE TO BE RESTARTED. THE DEALERSHIP'S SERVICE CENTER PERFORMED A FUEL PUMP PRESSURE TEST, RESULTING IN A FAILURE. IT WAS DETERMINED THAT THE FUEL PUMP HAD FAILED, AND NEEDED TO BE REPLACED. OWNER HAS TWO OF THESE VEHICLES (EXACT MODEL AND MODEL YEAR), AND THE SAME INCIDENT/EQUIPMENT FAILURE TOOK PLACE WITH BOTH VEHICLES DURING THE SPAN OF A MONTH. THE SAME PART…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10493431 at NHTSA ↗

Owner report 10497900 · 2013-02-12 (February 12, 2013)

SEVERAL TIMES WHILE DRIVING MY SUV MANY FAILURE INDICATOR LIGHTS INDICATING EPC FAILURE, TIRE MONITORING SYSTEM FAILURE, LICENSE PLATE LIGHT NOT WORKING, LEFT TURN SIGNAL NOT WORKING, BRAKES LIGHTS DO NOT LIGHT UP, ESC NOT FUNCTIONING. TRUNK ALSO WILL NOT UNLOCK. IT SEEMED LIKE EVERY SYSTEM WARNING LIGHT THIS CAR HAS CAME ON SHOWING SYSTEM FAILURES. EVERYTIME THIS HAS HAPPENED MY CAR LOSES POWER AND BARELY WANTS TO MOVE OR STALLS ALL TOGETHER HAVING THE AUTOMOBILES BEHIND ME ALMOST REAR END MY SUV. THIS SUV WITH THESE PROBLEMS IS A ACCIDENT WAI…

Owner-reported narrative. 12,000 miles reported. Look up ODI 10497900 at NHTSA ↗

Owner report 10579682 · 2014-04-14 (April 14, 2014)

THE CAR ENGINE AND POWER HAS SHUT DOWN 5 TIMES WHILE DRIVING. FOUR TIMES ON SIDE STREETS AS WELL AS ONCE ON THE HIGHWAY. WHEN THIS OCCURS THE CAR MUST BE PLACED INTO PARK TO RESTART VEHICLE. THE CAR LOOSES ALL POWER EXCEPT RADIO STAYS ON. HIGHWAY INCIDENT THE BRAKES HAD TO BE PUMPED. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP TO BE FIXED EACH TIME IT HAS HAPPENED. FIRST TIME WE WERE TOLD A COMPUTER UPDATE WAS NEEDED. SECOND TIME THE WIRING HARNESS AND THIS THIRD TIME THE FUEL PUMP. THERE ARE TIMES IT HAPPENED BEFORE WE WERE ABLE TO GET THE CAR …

Owner-reported narrative. 19,000 miles reported. Look up ODI 10579682 at NHTSA ↗

Owner report 10445250 · 2012-01-25 (January 25, 2012)

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ATTEMPTING A RIGHT TURN, THE BRAKES EXHIBITED AN ABNORMAL NOISE WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 4,891.

Owner-reported narrative. 100 miles reported. Look up ODI 10445250 at NHTSA ↗

Owner report 10458932 · 2012-05-18 (May 18, 2012)

WHILE SLOWLY ROLLING TO A STOP THE BRAKES LOCKED UP AND DID NOT ENGAGE. I HAD TO APPLY SEVERE FORCE TO THE BRAKE PEDAL. WHEN I APPLIED THE FORCE THE BRAKE PEDAL RESISTED AND POPPED BACK TWICE BEFORE THE VEHICLE FINALLY STOPPED. PRIOR TO THIS INCIDENT I HAVE REPORTED TO VW AND TAKEN THE VEHICLE IN FOR ISSUES WITH THE TRANSMISSION AND THE ENGINE SHAKING. THE CAR WAS RETURNED TO ME 10 DAYS PRIOR TO THIS INCIDENT. THE TWO MAY OR MAY NOT BE RELATED. *TR

Owner-reported narrative. 680 miles reported. Look up ODI 10458932 at NHTSA ↗

Owner report 10510181 · 2013-04-30 (April 30, 2013)

CAR STALLED WHILE MOVING. AFTER DRIVING FOR 30 MINUTES I PARKED THE CAR FOR 20 MINUTES AND WHEN PULLING OUT OF THE PARKING SPACE THE CAR COMPLETELY DIED. I PUT THE CAR IN PARK, TURNED THE KEY AND THERE WAS NOT A SOUND. I TOOK OUT THE KEY AND REINSERTED AND THE CAR STARTED. THE IDENTICAL SITUATION OCCURRED 11 DAYS LATER. TOOK THE TIGUAN TO VW. THEY SAID THEY COULD FIND NOTHING WRONG WITH IT AND TO KEEP THEM POSTED. LOOKING AT FORUMS THE CONSENSUS IS THERE IS A PROBLEM IN THE FUEL PUMP AREA BUT VW IS HESITANT TO REPLACE THEM. THERE ARE MUL…

Owner-reported narrative. 19,000 miles reported. Look up ODI 10510181 at NHTSA ↗

Owner report 10875453 · 2016-06-20 (June 20, 2016)

THE CAR SHIFTS GEAR VERY EARLY AT LOW SPEEDS CAUSING A LAG IN MAINTAINING SPEED. THIS IS DONE IN THE NORMAL "D" SELECT MODE, AND DOES NOT OCCUR WHEN DRIVING IN SPORT "S" MODE.

Owner-reported narrative. 2 miles reported. Look up ODI 10875453 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

153 unique complaints in this selection. Analysis snapshot: 2026-09-30.

75.8%Usable mileage116 / 153 records
100.0%Valid incident date153 / 153 records
100.0%Valid filing date153 / 153 records
100.0%Ordered incident and filing dates153 / 153 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
5032.7%
ODI 10490341 · 5,870 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE EPC AND ALTERNATOR WARNING INDICATORS. THE ENGINE RESTARTED AFTER TEN MINUTES. ONCE THE VEHICLE WAS IN OPERATION, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THE CONTACT THAT THE FUEL PRESSURE SENOR WAS FAULTY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TEN DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DETERMINE THE PROBLEM. THE M…

Look up ODI 10490341 at NHTSA ↗

2920.9%
ODI 10549968 · 5,838 mi

MY FIRST ISSUE WITH A CHECK ENGINE LIGHT CAME ON 1 MONTH INTO MY 3+ YEAR LEASE WITH UNDER 1,000 MILES ON THE CAR. I WAS TOLD IT WAS FINE TO DRIVE, AS THEY COULDN'T FIT ME IN FOR SERVICE WITH A LOANER FOR 2 WKS!! THE LIGHT EVENTUALLY WENT OFF IN 2 DAYS WITHOUT AN ISSUE. HOWEVER, IT HAPPENED AGAIN AT 5K MILES. THE CHECK ENGINE LIGHT CAME ON AND I PROCEEDED TO DRIVE AROUND THE CORNER FROM MY HOME. I STOPPED AT A STOP SIGN, ACCELERATED SLIGHTLY AND THE CAR DIED. THE CAR HAD A CHECK ENGINE (YELLOW LIGHT ON) AND A RED LIGHT. I HAD LITTLE TO NO CONTRO…

Look up ODI 10549968 at NHTSA ↗

1113.1%
ODI 10583978 · 11,000 mi

WHEN I GOT INTO MY 2014 TIGUAN THE CHECK ENGINE LIGHT WAS ON. SINCE THE CAR IS ONLY 5 MONTHS OLD I DIDN'T GIVE IT MUCH THOUGHT AND FIGURED IT WAS SOMETHING SIMPLE. ABOUT 10 MINUTES INTO MY DRIVE WHILE I WAS SLOWING FOR A RED LIGHT THE CAR COMPLETELY TURNED OFF. I RESTARTED IT AND IT WAS FINE THE REST OF THE DRIVE. I BROUGHT IT TO THE DEALERSHIP THE NEXT DAY AND WAS GIVEN A LOANER. I WAS TOLD THEY ARE GOING TO REPLACE THE ENGINE HARNESS. I HAVEN'T GOTTEN IT BACK YET SO NOT SURE IF THAT FIXED THE ISSUE. *TR

Look up ODI 10583978 at NHTSA ↗

914.5%
ODI 11185882 · 72,000 mi

THESE ENGINES ARE SUSCEPTIBLE TO CARBON BUILD-UP, WHICH MAKE THEM RUN EXTREMELY ROUGH, JERK, MISFIRE, AND OVERALL CANNOT GET UP TO SPEED WHEN COLD. THIS IS DANGEROUS, A WASTE SINCE MPG FALLS DRASTICALLY, AND COULD RESULT AN ACCIDENT. OVER NORMAL WEAR AT 70,000 MILES, MY TIGUAN NEEDED A MANUAL CARBON BUILD-UP REMOVAL FROM THE ENGINE CYLINDERS. THIS SERVICE COST OVER $1,200 FROM THE DEALER, WHICH IS OBVIOUSLY CAUSED BY A MANUFACTURE/ENGINEERING DEFECT! THIS PROBLEM IS WELL KNOWN ONLINE FROM OTHER VW OWNERS AND THE DEALERS, AS THE SERVICE ADV…

Look up ODI 11185882 at NHTSA ↗

1010.4%
ODI 11112066 · 53,200 mi

CHECK ENGINE LIGHT WENT ON FOR NO APPARENT REASON. HAD TAKEN MY CAR FOR A BATTERY RECALL ISSUE AND WAS TOLD BY VW SERVICE PROVIDER THAT THEY WOULD NOT COVER THE PROBLEM. NEXT DAY CHECK ENGINE SIGN POPPED UP. I HAVE NEVER DRIVEN A WORSE CAR IN MY ENTIRE 20 YEARS.

Look up ODI 11112066 at NHTSA ↗

1520.0%
ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

Look up ODI 11096358 at NHTSA ↗

8128.5%
ODI 11081934

THE SAFETY ALERT THAT STOPS YOUR CAR IN CASE OF A COLLISION STOPS MY CAR WITH NONE OR THING IN FRONT OR ON THE SIDE OF IT. MY BACKUP CAMERA STAYS ON CONSISTENTLY WHEN DRIVING FORWARD. THE ELECTRONIC MIDDLE CONSOLE CONSTANTLY FREEZES UP AND WON'T ALLOW ME TO DO ANYTHING OR GOES COMPLETELY BLACK. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING THE MOST RECENT IN THIS COMPLAINT. THE ENGINE ALSO JERKS FORWARD AND IS VERY DANGEROUS TRYING TO PULL OUT ONTO A BUSY STREET. WHEN I MENTIONED THIS TO THE DEALERSHIP THEY SAID THE CAR NEED TO LEARN HOW I DRIVE. …

Look up ODI 11081934 at NHTSA ↗

4121.4%
ODI 11183563 · 230 mi

THE FIRST DAY I DROVE MY NEW 2019 TIGUAN SEL HOME, I OPENED THE PASSENGER DRIVER-SIDE DOOR AND THE HANDLE GOT STUCK AND WOULD NOT GO BACK IN...MADE AN APPOINTMENT FOR 2-DAYS LATER TO GET THIS FIXED. DURING THE 2-DAY WAITING PERIOD, I WAS STOPPED IN A TURNING LANE ON A FOUR-LANE, LIGHTED ROAD TO MAKE A U-TURN. WHEN I HIT THE GAS PEDDLE TO GO THE CAR JERKED FORWARD, AND WENT TO A STANDSTILL FOR ABOUT 5-SECONDS WHILE MY FOOT WAS FIRMLY PRESSING THE GAS PEDDLE. THIS CAUSED THE TWO ONCOMING VEHICLES TO HAVE TO SCREECH TO A STOP; AND THE VEHICLE I…

Look up ODI 11183563 at NHTSA ↗

2517.9%
ODI 11360270

BOUGHT CAR ON 4/6/ 2020 BRAND NEW AT 2600 MILES OIL LITE CAME ON I CHECKED AND IT NEEDED 1 QUART.I WENT TO DEALER THEY CHECKED IT AND ADDED 1 QUART AND TOLD ME TO COME BACK WHEN IT HAPPENS AGAIN . I CHECK IT EVERY WEEK AND NOW 9/21/20 IT IS ADD THE ADD POINT ON THESTICK ODOMETER NOW AT 3800 MILES. THIS HIGH CONSUMPTION IS TO MUCH.THE LIGHT HAS NOT COME ON YET BUT I DONT LIKE RUNNING IT DOWN TO THE BOTTOM OF THE STICK. I HAD A 2019 TIGUAN AND IT NEVER NEEDED OIL AND HAD OVER 8000 MILES ON IT.I BELIEVE THEY MADE CHANGES TO THE ENGINE AND IM NOT…

Look up ODI 11360270 at NHTSA ↗

5337.6%
ODI 11494472

I have to put oil into the engine every 2000 miles. The dealership has run 2 separate oil consumption tests and they claim they are unable to find anything wrong.

Look up ODI 11494472 at NHTSA ↗

11241.6%
ODI 11449330

Sudden Acceleration Issue. Leaving a parking lot at low acceleration my 2022 VW Tiguan SEL R-line suddenly accelerated. I was able to stomp on the brake pedal to remedy the situation. This happened twice in a 12 hour period. I have not yet taken it to the dealer as this is a rare incident at this time. All seemed like normal operation at the time the issue happened.

Look up ODI 11449330 at NHTSA ↗

2435.8%
ODI 11530333

When I click the button to start the car and then quickly reverse, the system locks up. It's a safety hazard. It's happened to me 4 times. Twice on 7-14-23 and another two times within the last 3 weeks.

Look up ODI 11530333 at NHTSA ↗

1826.5%
ODI 11664414

I am writing to formally express my deep concern and disappointment regarding the sudden failure of my Volkswagen Tiguan SE, a brand-new vehicle purchased just three months ago. While driving, the car abruptly stopped in the middle of the road, putting my entire family in grave danger. Fortunately, there was no vehicle immediately behind us, or this could have resulted in a serious accident. Safety Concerns: This incident raises serious questions about the reliability of this vehicle model and whether such a failure should ever occur in a bran…

Look up ODI 11664414 at NHTSA ↗

1020.4%
ODI 11670973

To whom it may concern: I wish to report what a believe is a defect in the new Tiguan which is causing the engine to overheat. The check engine light came on the day after we purchased the vehicle. This was due to a part of the lower shutter in the front of the car breaking off, which prohibited the shutter from opening and shutting. It could not cool the engine and thus the engine started to overheat. We are not entirely sure what caused the piece to break, the mechanic said it was likely a rock. We did not get into an accident and in fact h…

Look up ODI 11670973 at NHTSA ↗

1343.3%
ODI 11703255

“Brand-new 2026 VW Tiguan experienced sudden violent shaking, loss of power, and multiple warning lights within 24 hours of purchase. Dealer confirmed cylinder 1 misfire but could not identify root cause. VW insists vehicle is safe to operate despite no explanation for failure. Vehicle is being returned without root-cause diagnosis.”

Look up ODI 11703255 at NHTSA ↗

Electrical System
2315.0%
ODI 10445014 · 4,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE REAR WHEELS SEIZED ABNORMALLY WITH THE ILLUMINATION OF THE ELECTRONIC EMERGENCY WARNING LIGHT AND CAUSING THE CONTACT TO LOOSE CONTROL OF THE VEHICLE ON MORE THAN ONE OCCASION. THE DEALER WAS CONTACTED AND DIAGNOSED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000 AND THE CURRENT MILEAGE WAS 4,300.

Look up ODI 10445014 at NHTSA ↗

3424.5%
ODI 10491854 · 1,500 mi

THERE ARE 2 SEPARATE INCIDENTS. FIRST INCIDENT APPROX. NOV. 26. PROCEEDING UP A STEEP HILL WHEN THE CAR SUDDENLY DECELERATED. PRESSING ON GAS PEDAL DID NOT RESULT IN INCREASED SPEED. NEEDED TO SHIFT TO MANUAL TRANSMISSION MODE TO REGAIN CONTROL OF THE CAR. SECOND INCIDENT ON DEC. 27. PROCEEDING DOWN A STEEP HILL AT APPROX. 45 MPH. POSTED SPEED LIMIT IS 45MPH. PAVEMENT IS DRY, VISIBILITY IS MILES. SKY IS OVERCAST. WHILE DRIVING DOWN THE HILL THE VEHICLE SUDDENLY WENT INTO DECELERATION FROM 45 TO ~ 30MPH. PRESSING ON THE GAS PEDAL DID NO…

Look up ODI 10491854 at NHTSA ↗

2226.2%
ODI 10584039 · 1,200 mi

ON APRIL 15, 2014, I WAS AT A GAS STATION WAITING TO PULL INTO AN AVAILABLE PUMP WITH THE CAR IN DRIVE. THE CAR'S ENGINE SUDDENLY SHUT OFF COMPLETELY AND THE BATTERY LIGHT SIGNALED. I WAS ABLE TO PUT THE CAR IN PARK, TURN THE KEY TO THE OFF POSITION, AND RESTART THE ENGINE. AS SOON AS I RESTARTED THE ENGINE, THE CHECK ENGINE SYMBOL WAS ILLUMINATED. I DROVE HOME AFTER FILLING UP ON GAS. THE FOLLOWING MORNING, APRIL 16, 2014, I CALLED OPEN ROAD VOLKSWAGEN OF MANHATTAN AND SCHEDULED A SERVICE APPOINTMENT FOR MONDAY, APRIL 21, 2014. FOR THE REMAIND…

Look up ODI 10584039 at NHTSA ↗

2337.1%
ODI 10720959 · 1,325 mi

BACKUP CAMERA SCREEN TOO DARK. CANNOT SEE WHAT IS BEHIND YOU. ALL SOFTWARE ADJUSTMENTS TRIED TO IMPROVE VIDEO I.E. INCREASE BRIGHTNESS DOES NOT HELP. CHECKED ANOTHER 2015 TIGUAN AT DEALER AND IT HAD SAME PROBLEM. WORRIED THAT POOR PERFORMANCE OF BACKUP CAMERA SYSTEM WILL NOT DETECT OBJECTS BEHIND VEHICLE WHEN BACKING UP. REPORTED PROBLEM TO DEALER AND WAS TOLD NOTHING COULD BE DONE.

Look up ODI 10720959 at NHTSA ↗

2627.1%
ODI 10914402 · 6,290 mi

SAFETY ISSUE! LEASED THE VEHICLE IN JANUARY. TWO INCIDENTS WHEN ALL VEHICLE LIGHTS TURN OFF WHILE DRIVING IN THE DARK. HAPPENS WHEN IN MOTION AND WHEN IT IS DARK OR FOGGY OUT. HAVE BROUGHT IN TO VOLKSWAGEN DEALER 2 TIMES FOR REPAIR AND HAPPENED AGAIN FOR THE THIRD TIME WHILE DRIVING IN THE DARK. WHEN THIS OCCURS THE WIPERS ALSO GO OFF AUTOMATICALLY YET IT IS NOT RAINING. THEN WHEN THE VEHICLE IS PARKED, THE HEADLIGHTS STAY ON AND WILL NOT TURN OFF AND KILLS THE BATTERY.

Look up ODI 10914402 at NHTSA ↗

1216.0%
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

Look up ODI 11088947 at NHTSA ↗

4415.5%
ODI 11081934

THE SAFETY ALERT THAT STOPS YOUR CAR IN CASE OF A COLLISION STOPS MY CAR WITH NONE OR THING IN FRONT OR ON THE SIDE OF IT. MY BACKUP CAMERA STAYS ON CONSISTENTLY WHEN DRIVING FORWARD. THE ELECTRONIC MIDDLE CONSOLE CONSTANTLY FREEZES UP AND WON'T ALLOW ME TO DO ANYTHING OR GOES COMPLETELY BLACK. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING THE MOST RECENT IN THIS COMPLAINT. THE ENGINE ALSO JERKS FORWARD AND IS VERY DANGEROUS TRYING TO PULL OUT ONTO A BUSY STREET. WHEN I MENTIONED THIS TO THE DEALERSHIP THEY SAID THE CAR NEED TO LEARN HOW I DRIVE. …

Look up ODI 11081934 at NHTSA ↗

5528.6%
ODI 11179811 · 1,776 mi

THE CAR STOPPED ACCELERATING UNEXPECTEDLY IN THE MIDDLE OF THE FREEWAY WHILE I WAS DRIVING ABOUT 60MPH. ALL KINDS OF EMERGENCY LIGHTS CAME UP FOR NO APPARENT REASON, AND THE CAR BLOCKED. THE GEAR WAS LOCKED AND WOULDN'T RESPOND TO RESTARTING THE CAR. THE CAR HAD TO THE TOWED, AND AFTER GETTING IT IN THE TRUCK I REALIZED THAT ONE SIDE OF THE HEADLIGHTS WEREN'T WORKING. THE CAR HAS ONLY 1700 MILES. A SIMILAR BUT LESS SEVERE EVENT HAPPEED THREES DAYS BEFORE. I TOOK IT TO THE DEALER'S SERVICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH TH…

Look up ODI 11179811 at NHTSA ↗

3424.3%
ODI 11328653

EMERGENCY CONTACT FUNCTION DOES NOT WORK, I HAVE BEEN PAYING FOR THE SUBSCRIPTION. MULTIPLE TICKETS HAVE BEEN PLACED WITH VW CARNET OFFICE FOR MONTHS AND HAVE NOT HELP. *TR

Look up ODI 11328653 at NHTSA ↗

2517.7%
ODI 11442588

The gas door on the vehicle would not open. It is locked when the vehicle is locked, and is unlocked when the vehicle is unlocked. The gas door opens by pushing the door, and the door will pop open. After repeatedly locking and unlocking the vehicle, the gas door still would not open. I ended up prying the door open, breaking it off in the process.

Look up ODI 11442588 at NHTSA ↗

6022.3%
ODI 11442320

My wife was driving our new 2022 VW Tiguan SEL. First incident was yesterday in which there was no audio from the car (radio, phone or otherwise). Second incident today, infotainment screen was blank (black) when put into reverse and no audio. After a little bit of driving the infotainment seemed to reset. During this drive, my wife reached a red light and came to a stop. When the light turned green and my wife attempted to accelerate, the acceleration was no longer working. There were several vehicles behind her that were stopped waiting for h…

Look up ODI 11442320 at NHTSA ↗

1116.4%
ODI 11535095

There is a caution light that keeps coming on and the dealer can't tell me why

Look up ODI 11535095 at NHTSA ↗

2232.4%
ODI 11608199

An SOS error shows and when this occurs I am unable to use the SOS crash function, as well as navigation and calling. It has been back to the dealer twice for repair but it still occurs. Volkswagen states there is no fix at this time.

Look up ODI 11608199 at NHTSA ↗

1530.6%
ODI 11698408

Started noticing issues within first week of purchase. Cruise control will not increase nor decrease speed when set. Steering wheel controls will not advance or decrease speed. Intermittent problem. First service dealer could not replicate. Second service dealer contacted VW assist and was advised to replace steering wheel buttons. Did not fix problem. Third service VW assist advised to replace clock spring and wiring harness. Part still on back order almost a month later. Meanwhile, vehicle now rapidly decreases or advances speed on own while …

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930.0%
ODI 11731240

My 2026 Volkswagen Tiguan has repeatedly experienced a complete loss of motive power while driving in active traffic. The engine stalls without warning, forcing me to perform a manual reset in the middle of the road. The vehicle also has a severe defect where it independently engages the electronic parking brake or shifts itself into Park during low-speed or turning maneuvers. This happens without any driver input and results in the car "slamming" to a violent stop. My safety and my baby’s safety are put at risk every time I start this car. Th…

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Unknown Or Other
2013.1%
ODI 10723233 · 24,500 mi

THIS IS AN ON GOING PROBLEM SINCE THE CAR WAS NEW. HAVING COME TO A MOMENTARY STOP, FOR EXAMPLE IN AN INTERSECTION AWAITING ONCOMING TRAFFIC TO CLEAR BEFORE PROCEEDING TO TURN LEFT, WHEN AGAIN PRESSING ON THE ACCELERATOR THE CAR LAGS FOR 1-2 SECONDS BEFORE FINALLY BEGINNING TO ACCELERATE. VERY UNNERVING WHEN ONCOMING TRAFFIC IS BEARING DOWN. THE PROBLEM SEEMS ENDEMIC, A DESIGN ISSUE, AND VERY UNSAFE.

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1611.5%
ODI 10748087 · 12,900 mi

WHEN THE CAR STOPS COMPLETELY WHILE BEING RUN FOR A WHILE, EVERYTHING SHUT DOWNS COMPLETELY. NEED TO PLACE THE CAR IN "PARKING" AND RESTART THE CAR. THE CAR RESTARTS IMMEDIATELY. HOWEVER, THE SHUTDOWN CAN HAPPEN MORE THAN ONCE DURING THE SAME TRIP EVERY TIME IS STOPS COMPLETELY.

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910.7%
ODI 10911171 · 50,000 mi

TAKATA RECALL - DRIVER'S SIDE AIR BAG STOPPED WORKING THE HORN STOPPED WORKING WHILE I WAS DRIVING. I FOUND OUT THAT THE HORN WASN'T WORKING AS I WAS ALMOST KILLED BY SOMEONE MOVING IN TO MY LANE AND DIRECTLY TOWARD MY CAR. LUCKILY, THEY SAW ME AT THE LAST MINUTE. , ALL COMPUTER COMMUNICATION IN THE STEERING COLUMN STOPPED WORKING. LOOKED ON LINE AND SAW THAT THESE ISSUES WERE CAUSED BY A BAD CLOCK SWITCH. TOOK THE CAR TO THE DEALER AND I WAS TOLD THERE WAS NO RECALL FOR MY CAR. THEY TOLD ME THAT THE CLOCK SPRING WAS NO LONGER COVERED BY WARRAN…

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1524.2%
ODI 10788372 · 100 mi

WATER SPOTS ON WINDOWS. THEY COLLECT DUST MAKING VISIBILITY DIFFICULT. CAN NOT REMOVE WATER SPOTS WITH ALCOHOL, AMMONIA, OR PROFESSIONAL FINE-CUT CLEANER.

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2324.0%
ODI 10927699 · 20,000 mi

REAR DOOR THE REAR DOOR (LEFT) HAS A DEFECT. SINCE NEW IT HASN'T BEEN FIXED PROPERLY. LAST WEEK IT OPENED BY ITSELF WHILE RIDING OVER 45 MPH. WHEN IT HAPPENED THE DOOR INDICATOR WASN'T ON. NO INDICATION TO ME. EXCEPT FOR MY DAUGHTER SCREAMINGS. MY DAUGHTER WAS SITTING NEXT TO THE DEFECTIVE DOOR WHEN IT HAPPENED. IT WAS SERVICED AT THE DELEARSHIP FOR THAT DOOR BUT IT STAYED THE SAME. IT DOESN'T CLOSE COMPLETELY.

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912.0%
ODI 11022483

I PURCHASED THIS VEHICLE ON FEBRUARY 3RD, 2017. FOR SEVEN MONTHS I'VE EXPERIENCED ESCALATING HEALTH ISSUES SUCH AS: 'MODERATE HEADACHES 'MODERATE TO SEVERE SINUS AND EAR PRESSURE/PAIN 'LUNG/THROAT IRRITATION 'LIGHT-HEADINESS 'BALANCE ISSUES 'NAUSEA 'MODERATE TO SEVERE VERTIGO 'CONFUSION 'MEMORY ISSUES 'AND MOST RECENTLY MUSCLE/LIMB TREMORS/TWITCHING THESE SYMPTOMS INTENSIFY WHEN USING THE CAR'S HVAC UNIT (HEATER/AC). OR WHEN SITTING IN THE CAR WITH THE WINDOWS UP FOR MORE THAN 15-20 MINUTES (WITH HVAC TURNED-OFF). AFTER UNSUCCESS…

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5218.3%
ODI 11065646 · 500 mi

INTERMITTENT ONGOING RATTLE IN THE B PILLARS BEHIND SEAT BELTS..

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3920.3%
ODI 11179811 · 1,776 mi

THE CAR STOPPED ACCELERATING UNEXPECTEDLY IN THE MIDDLE OF THE FREEWAY WHILE I WAS DRIVING ABOUT 60MPH. ALL KINDS OF EMERGENCY LIGHTS CAME UP FOR NO APPARENT REASON, AND THE CAR BLOCKED. THE GEAR WAS LOCKED AND WOULDN'T RESPOND TO RESTARTING THE CAR. THE CAR HAD TO THE TOWED, AND AFTER GETTING IT IN THE TRUCK I REALIZED THAT ONE SIDE OF THE HEADLIGHTS WEREN'T WORKING. THE CAR HAS ONLY 1700 MILES. A SIMILAR BUT LESS SEVERE EVENT HAPPEED THREES DAYS BEFORE. I TOOK IT TO THE DEALER'S SERVICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH TH…

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5237.1%
ODI 11328653

EMERGENCY CONTACT FUNCTION DOES NOT WORK, I HAVE BEEN PAYING FOR THE SUBSCRIPTION. MULTIPLE TICKETS HAVE BEEN PLACED WITH VW CARNET OFFICE FOR MONTHS AND HAVE NOT HELP. *TR

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2920.6%
ODI 11427775

The center console (where my lights, the buttons for the sunroof, and where typically sunglasses would go) was dangling and the clips inside were broken

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4918.2%
ODI 11449162

I was driving to work and my sunroof/moonroof (panoramic) exploded. The only explanation that sounds remotely logical is spontaneous combustion; I don’t know how else to describe it. I was on my way to work, about to get on the interstate and all of a sudden I hear this loud “pow” sound. My immediate though was that I had been shot at. I looked around at my windows, didn’t see anything, I looked up and noticed my sunroof was completely shattered with a crack in the middle where it appeared to be buckling upward. I took pictures from my drivers …

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1116.4%
ODI 11506677

On 2/8/2023 When starting my vehicle my digital instrument cluster did not display anything. (No Speedometer, tachometer, etc) While the cluster is not working, the Red "Level 1 Warning" light is displayed which tells you not to drive the vehicle. The issue was NOT resolved with restarting the vehicle, or letting it sit for several hours. The issue "self-resolved" the next morning and has not reoccurred (yet) I have noticed that on certain random starts the digital instrument cluster can take over 30 seconds to display any data. Bringing …

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1725.0%
ODI 11581430

The car has built in NAV. It loses location. I was traveling in traffic in an unknown area. Nav started prompting to turn where there is no road. Looked at the screen, I was nowhere near the location showing. It was randomly moving to different locations. The dealer said it was a known issue and they have no fix. They are waiting for an update but no ETA on it. They have been saying this for years by my research. No warning lamps or errors show up. It poses a safety concern as it can tell you to turn down streets that are incorrect in traffic w…

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1224.5%
ODI 11674529

Sunroofs suddenly exploding

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516.7%
ODI 11714680

Our vehicle became unable to shift out of neutral after a traction event (wheel slip & loss of traction) when trying back into our driveway from a snow packed access alleyway then multiple system warnings occurred including transmission, traction control, ABS, engine ECU, stability systems and anti-roll errors. I turned off the car and tried again with vehicle still unable to shift out of neutral with the multiple system warnings again occurring. I turned the vehicle off for a longer duration (10 minutes) while calling the service department at…

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Air Bags
3019.6%
ODI 10514144 · 15,000 mi

TL* THE CONTACT OWNS 2012 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING 60 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED ABRUPTLY INTO THE CONTACT'S FACE AND ARMS. AS A RESULT, THE MANUFACTURING SYMBOL WAS PERMANENTLY BRANDED INTO THE CONTACT'S LEFT ARM. THERE WERE NO FURTHER INJURIES. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000.

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5942.4%
ODI 10638446 · 5,500 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT HEARD A CHIME SOUND COMING FROM THE VEHICLE AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500. UPDATED 10/29/14*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. THE CONSUMER FELT THE REPAIRS WERE TAKING TOO LONG TO BE COMPLETED. UPDATED 04/23/2015 *JS

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4351.2%
ODI 10911171 · 50,000 mi

TAKATA RECALL - DRIVER'S SIDE AIR BAG STOPPED WORKING THE HORN STOPPED WORKING WHILE I WAS DRIVING. I FOUND OUT THAT THE HORN WASN'T WORKING AS I WAS ALMOST KILLED BY SOMEONE MOVING IN TO MY LANE AND DIRECTLY TOWARD MY CAR. LUCKILY, THEY SAW ME AT THE LAST MINUTE. , ALL COMPUTER COMMUNICATION IN THE STEERING COLUMN STOPPED WORKING. LOOKED ON LINE AND SAW THAT THESE ISSUES WERE CAUSED BY A BAD CLOCK SWITCH. TOOK THE CAR TO THE DEALER AND I WAS TOLD THERE WAS NO RECALL FOR MY CAR. THEY TOLD ME THAT THE CLOCK SPRING WAS NO LONGER COVERED BY WARRAN…

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2540.3%
ODI 11051148 · 42,000 mi

MY VEHICLE ONLY HAS 42000 MILES ON IT. 6000 MILES OVER WARRANTY. AS I WAS TURNING I HEARD A RATTLING AND THE AIRBAG LIGHT CAME ON, HORN DOESN'T WORK AND STEERING WHEEL BUTTONS DO NOT WORK. DEALERSHIP SAID IT'S THE STEERING WHEEL CLOCK SPRING IN THE STEERING WHEEL. SAME ISSUE AS 2010-2014 RECALLS. THE PART IS DEFECTED AND DEALERSHIP REFUSES TO PAY FOR IT. IF I WRECK THE AIRBAG WILL NOT WORK.

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3132.3%
ODI 11065262 · 52,000 mi

WHEN PULLING OUT OF MY DRIVEWAY, I HEARD A TEARING SOUND COMING FROM MY STEERING WHEEL. FOLLOWING THE NOISE, MY AIRBAG WARNING LIGHT CAME ON. THE AIRBAG IS DEACTIVATED PER THE OWNERS MANUAL AND WILL NOT FUNCTION PROPERLY IN AN ACCIDENT. I REALIZED LATER ON IN MY DRIVE THAT THE CONTROLS ON THE STEERING WHEEL AND THE HORN ALSO DO NOT WORK. IT IS QUITE DANGEROUS TO DRIVE AS ANOTHER DRIVER THAT DAY SWERVED INTO MY LANE WITHOUT CHECKING AND I HAD NO METHOD OF ALERTING THE DRIVER BECAUSE MY HORN DOESNT WORK NOR DO I HAVE THE PROTECTION OF AN AIRBAG. …

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2432.0%
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

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155.3%
ODI 11088697 · 3,355 mi

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE SEAT BELT CHIME ON THE PASSENGER SIDE STARTED TO SOUND AND THE PASSENGER SIDE AIR BAG WARNING INDICATOR BEGAN FLASHING. THE CONTACT STATED THAT THE ONLY THING ON THE PASSENGER SEAT WAS A CELL PHONE. THE CONTACT REMOVED THE CELL PHONE FROM THE PASSENGER SEAT AND THE CHIME STOPPED. THE CONTACT SLIGHTLY PLACED HER HAND ON THE PASSENGER SEAT AND THE CHIME STARTED AGAIN. THE CONTACT DROVE THE VEHICLE TO THE DEALER (SOUTH MOTORS VOLKSWAGEN, 17930 S DIXIE HIGHWAY, M…

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73.6%
ODI 11183563 · 230 mi

THE FIRST DAY I DROVE MY NEW 2019 TIGUAN SEL HOME, I OPENED THE PASSENGER DRIVER-SIDE DOOR AND THE HANDLE GOT STUCK AND WOULD NOT GO BACK IN...MADE AN APPOINTMENT FOR 2-DAYS LATER TO GET THIS FIXED. DURING THE 2-DAY WAITING PERIOD, I WAS STOPPED IN A TURNING LANE ON A FOUR-LANE, LIGHTED ROAD TO MAKE A U-TURN. WHEN I HIT THE GAS PEDDLE TO GO THE CAR JERKED FORWARD, AND WENT TO A STANDSTILL FOR ABOUT 5-SECONDS WHILE MY FOOT WAS FIRMLY PRESSING THE GAS PEDDLE. THIS CAUSED THE TWO ONCOMING VEHICLES TO HAVE TO SCREECH TO A STOP; AND THE VEHICLE I…

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10.7%
ODI 11567502

Hit head on by other vehicle and airbags did not deploy.

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21.4%
ODI 11487727 · 13,000 mi

The contact owns a 2021 Volkswagen Tiguan. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to contact the dealer for assistance. The failure mileage was approximately 13,000.

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41.5%
ODI 11496004

Driver fell asleep and vehicle want off the road into a ditch that led to a stone wall protecting a culvert. Vehicle hit the stone wall and was launched into the air across the driveway where it came to a rest on its right side. I estimate that the vehicle left the highway at 45 mph (the cruise control setting) and hit the stone wall at approximately 25-30 mph. During this violent event all airbags deployed EXCEPT DRIVER'S AIRBAG located in the center of the steering wheel. I have a severely bruised and very painful sternum as a result. All sy…

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23.0%
ODI 11624981

While driving south bound on i95 express lane, the vehicle in front of me stopped abruptly. I attempted to break but was unable to do so. Also the emergency breaks/front vehicle collision warning did not activate. In order to avoid a head on collision, I swerved to the right and my front left side made impact to the other vehicle on their right back side. This impact cause my vehicle to spin out of the express lane and into the regular traffic 180 degrees causing me to be facing incoming traffic. The air bags did not deploy- the state trooper…

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11.5%
ODI 11762758

I was driving Eastbound on I-94 at 6am pitch black dark out and looked down at my dog and veered off to the grated area of the highway and the nosie startled my dog and he jumped, hitting my arm and the front left wheel went off the road and i lost control at about 50mph after braking and swerving and we hit the guardrailand scraped.the cables and rail and lost bumper, 2 tires and front end without airbags going off.

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510.2%
ODI 11716217

Hello, I have a VW Tiguan 2025 lease since June2025. i just received a Safety Recall letter from VW on February 2026 advising that because of a potential airbag defect I should not have anyone seating in the passenger seat of my car until further notice. a recall repair is not yet available. How can VW asks to keep a car with such inconvenience of not being able to have a passenger?

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00.0%

No examples available for this selection.

Power Train
74.6%
ODI 10458932 · 680 mi

WHILE SLOWLY ROLLING TO A STOP THE BRAKES LOCKED UP AND DID NOT ENGAGE. I HAD TO APPLY SEVERE FORCE TO THE BRAKE PEDAL. WHEN I APPLIED THE FORCE THE BRAKE PEDAL RESISTED AND POPPED BACK TWICE BEFORE THE VEHICLE FINALLY STOPPED. PRIOR TO THIS INCIDENT I HAVE REPORTED TO VW AND TAKEN THE VEHICLE IN FOR ISSUES WITH THE TRANSMISSION AND THE ENGINE SHAKING. THE CAR WAS RETURNED TO ME 10 DAYS PRIOR TO THIS INCIDENT. THE TWO MAY OR MAY NOT BE RELATED. *TR

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64.3%
ODI 10491854 · 1,500 mi

THERE ARE 2 SEPARATE INCIDENTS. FIRST INCIDENT APPROX. NOV. 26. PROCEEDING UP A STEEP HILL WHEN THE CAR SUDDENLY DECELERATED. PRESSING ON GAS PEDAL DID NOT RESULT IN INCREASED SPEED. NEEDED TO SHIFT TO MANUAL TRANSMISSION MODE TO REGAIN CONTROL OF THE CAR. SECOND INCIDENT ON DEC. 27. PROCEEDING DOWN A STEEP HILL AT APPROX. 45 MPH. POSTED SPEED LIMIT IS 45MPH. PAVEMENT IS DRY, VISIBILITY IS MILES. SKY IS OVERCAST. WHILE DRIVING DOWN THE HILL THE VEHICLE SUDDENLY WENT INTO DECELERATION FROM 45 TO ~ 30MPH. PRESSING ON THE GAS PEDAL DID NO…

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11.2%
ODI 11554305

A few years ago the turbo went at 88000 miles, a mechanic felt there should be a recall. Now the transmission needs to be replaced at 109000 miles. The transmission was on backorder because the appears to be many cars needing a rebuilt transmission. There is a recall for othewr VW models with the same transmission. I feel that my car should be included in this recall. It is a VW 2014 Tiguan with an automatic transmission. This car wasd purchased as a certified preowned vehicle from Mohegan Lake Motors in NY in 2017. The transmission was ordered…

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23.2%
ODI 11012234 · 36,000 mi

DRIVING DOWN THE FREEWAY GOING 70+MPH THE CAR MADE A LOUD THUD, LIKE A TIRE WAS BLOWN, THE WHEEL LOST CONTROL FOR A SECOND THE CAR ALMOST ROLLED. NO ENGINE LIGHT OR TIRE PRESSURE LIGHT CAME ON FOR WARNING. ALL TIRES WHERE INTACT. AFTER PULLING OVER THE CAR AND TRYING TO DRIVE THE CAR LOUD BANGING FROM UNDER THE CAR AND IT COULD NOT BE DRIVEN. WAS TOWED TO A VW SERVICE CENTER. VERY SCARY EXPERIENCE GOING 70MPH ON THE FREEWAY WHICH COULD HAVE ENDED IN A MAJOR CRASH.

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33.1%
ODI 11504781

Oil consumption issue. “Normal” oil consumption is 1 quart per 1200 miles according to VW. My Tiguan with 70k miles is burning 3 quarts every 2,000 miles. No obvious oil leak or burning of oil. I’m told I need a new engine and this is a known issue for VW. Car no longer under warranty after 60k miles.

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56.7%
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

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4816.9%
ODI 11081936

THE CAR DOES NOT GET MORE THAN 316 MILES TO A FULL TANK. IT ALSO FEELS LIKE THE TRANSMISSION IS JERKING YOU FORWARD WHICH CAUSES THE CAR TO BE REALLY SLUGGISH. THIS IS ALSO DANGEROUS WHEN TRYING TO PULL OUT ON A BUSY STREET. I TOOK IT TO THE DEALERSHIP AND THEY DROVE IT CAME BACK AND TOLD ME I SHOULD ONLY FILL UP AT CERTAIN GAS STATIONS. THEY GAVE ME A LIST AND SAID I HAVE TO USE ONLY PREMIUM GAS I. THE CAR AND ONLY FILL UP AT THESE STATIONS IF I WANT THE EXPECTED GAS MILEAGE.

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168.3%
ODI 11194689 · 1 mi

UPON DRIVING MY NEW 2019 VOLKSWAGEN TIGUAN THIS PAST WINTER. IT WAS A VERY COLD WINTER DAY, WHEN STARTING MY CAR IT WOULDN'T GO IN REVERSE. , THEN STARTED TO GO, IN REVERSE . I PUT IT INTO D DRIVE .. I WOULD PUTT ( GO AND STOP) LIKE IT WAS RUNNING OUT OF GAS . THERE WAS PLENTY OF GAS IN IT . IT CONTINUED TO DISPLAY THE EPC YELLOW WARNING LIGHT. THE LIGHT SIGNAL IS ENGINE CONTROL MALFUNCTION . I HAVE NOTIFIED MY DEALERSHIP I PURCHASED IT FROM. THE STATE IT WILL DO THAT WHEN IT IS VERY COLD OUT. IT IS NOW SPRING TIME. IT HAS DONE IT TWICE

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53.6%
ODI 11512951

ERC code popped up on Dashboard while driving in 2021 and the vehicle wouldn't go over 30 mph. Took it to the Volkswagen dealership in November 2021. Between November and February of 2022, I took the vehicle back, after having it for less than 2 hours, with the same ongoing issue. Started having the same issues after the final pick up. Fast forward to November of 2022, in addition to the ERC, my vehicle battery drained and I am unable to start the car unless I jump start it. Replaced the battery and still the same issue. The battery does not st…

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117.8%
ODI 11456023 · 7,000 mi

The contact owns a 2021 Volkswagen Tiguan. The contact stated while driving out of the driveway at approximately 5 MPH, the parking brakes engaged independently. An alert stating that the vehicle is in motion was heard. The contact turned off and restarted the vehicle, and was able to continue to drive; however, the failure reoccurred while driving on the highway. The vehicle was towed to the local dealer. The dealer informed the contact that they were unable to diagnose the failure. The manufacturer was notified of the failure but provide no …

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4215.6%
ODI 11442320

My wife was driving our new 2022 VW Tiguan SEL. First incident was yesterday in which there was no audio from the car (radio, phone or otherwise). Second incident today, infotainment screen was blank (black) when put into reverse and no audio. After a little bit of driving the infotainment seemed to reset. During this drive, my wife reached a red light and came to a stop. When the light turned green and my wife attempted to accelerate, the acceleration was no longer working. There were several vehicles behind her that were stopped waiting for h…

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811.9%
ODI 11531195

Happening within the first few weeks of purchase from new in November 2022. Delay and wildly inconsistent acceleration from a stop. This is most noticeable within the first 10 minutes of driving and is much worse when cold. Often, when accelerating from a stop, the vehicle does not move for several seconds; when the car does begin to move the acceleration is erratic and often results in wheel spin and a loss of control. We’ve nearly been t-boned on several occasions because the car’s acceleration is erratic. I’ve taken the vehicle to the…

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57.4%
ODI 11688904

My 2024 Volkswagen Tiguan (purchased used) has a recurring and unsafe issue related to acceleration and the automatic start/stop feature. When accelerating from a stop or while maintaining slight pressure on the gas pedal, the vehicle lurches forward as if aggressively accelerating, even though my foot pressure has not changed. Additionally, when the start/stop feature re-engages after idling, the vehicle sometimes lunges forward despite my foot being firmly on the brake pedal. This behavior has occurred multiple times, creating near-miss situ…

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714.3%
ODI 11707077

Engine stumbles repeatedly, stutters and dies. No warning lamps. Car inspected twice by manufacture but no solution found. Continues to show same characteristics. Have to pull off the road to avoid danger to self and other autos.

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516.7%
ODI 11703255

“Brand-new 2026 VW Tiguan experienced sudden violent shaking, loss of power, and multiple warning lights within 24 hours of purchase. Dealer confirmed cylinder 1 misfire but could not identify root cause. VW insists vehicle is safe to operate despite no explanation for failure. Vehicle is being returned without root-cause diagnosis.”

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Steering
2113.7%
ODI 10515119 · 24,900 mi

CAME TO A STOP, TURNED CAR OFF, DECIDED TO MOVE IT UP A BIT. NO POWER STEERING, SOLID RED WARNING LIGHT. TURNED CAR OFF, TRIED AGAIN, SAME RESULT, NO POWER STEERING, SOLID LIGHT. TURNED CAR OFF, WAITING 30 SECONDS, RESTARTED POWER STEERING BACK, NO LIGHT. VERY CONCERNED THAT I AM IN EFFECT, REBOOTING THE SYSTEM TO GET MY ELECTRO POWER STEERING BACK..WHAT IF I WERE DRIVING AT THE TIME? WHAT IF IT WERE MY WIFE? *TR

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2719.4%
ODI 10573710 · 21,000 mi

I PURCHASED A 2012 VW TIGUAN AND STARTED HAVING PROBLEMS WITH THIS VEHICLE AT ABOUT 15,000 MILES WHEN THE FUEL PUMP AND MODULATOR WENT BAD.. AFTER THAT I WENT THROUGH 2 OR 3 MORE FUEL PUMPS ON THE VEHICLE, THE STEERING COLUMN FAILED. UNSATISFIED WITH THE CARS PERFORMANCE I VOICED MY OPINION TO THE DEALERSHIP; ASKING TO GET OUT OF THE VEHICLE. THEY CONTACTED VW WHO AGREED TO PLACE ME IN A 2013 MODEL AND GAVE ABOUT $4500 TOWARDS MY COSTS OF THE UPDATED MODEL; WHICH I STILL LOST CONSIDERABLE MONEY ON BECAUSE OF A VERY LOW TRADE IN VALUE; BUT I WA…

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2023.8%
ODI 10681858 · 10,100 mi

I WAS DRIVING HOME ON INTERSTATE, CAR SUDDENLY DISPLAYS STEERING WHEEL MALFUNCTION INDICATOR AND WHEEL LOCKS. I WAS BARELY ABLE TO PULL OFF INTERSTATE AND SHUT OFF CAR. I TURNED CAR BACK ON AFTER WAITING 5 MINUTES STEERING WHEEL SEEMED TO RETURN TO NORMAL, WITHIN ONE BLOCK OF EXITING INTERSTATE WHEEL LOCKED AGAIN. THIS VEHICLE IS NOT EVEN A YEAR OLD, PURCHASED BRAND NEW 7/12/2014. VERY SCARY. I NOTICED SEVERAL INCIDENTS OF THIS VIA VW COMPLAINT SITE. SEEMS THIS IS UNFORTUNATELY VERY COMMON AND SOME KIND OF DEFECT WITH THIS VEHICLE. *JS

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914.5%
ODI 11093986 · 40,000 mi

OCT 19TH, 2017 CLOCK SPRING BROKE, WHILE EXITING OUT OF PARKING LOT, FOLLOWED BY AIRBAG WARNING LIGHT APPEARING ON DASHBOARD, ALONG WITH ALARM SOUND. AS I CONTINUED TO DRIVE ON SIDE STREET, I WAS NOT ABLE TO USE MY HORN AS ANOTHER STARTED TO ENTER MY LANE. UPON RETURN TO PARKING LOT, WHILE CAR WAS IN DRIVE, MY STEERING WHEEL LOCKED UP. I BROUGHT THE CAR INTO MY DEALERSHIP FOR REPAIRS THAT NEXT MORNING (10/20) MARCH 15TH, 2018 THE CLOCK SPRING FAILED FOR 2ND TIME, SO I BROUGHT IT BACK TO THE SAME DEALERSHIP FOR REPAIRS (AIR BAG WARNING LIGHT C…

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1212.5%
ODI 11171173 · 30,000 mi

WHILE IN THE MIDDLE A A 5 WAY BOSTON INTERSECTION MY POWER STEERING FAILED WITHOUT WARNING AND I WAS UNABLE TO DIRECT MY CAR IN BUSY TRAFFIC. I WAS ABLE TO REMAIN CALM AND TURN ON HAZARD LIGHTS TO GET MYSELF OUT OF HARMS WAY, BUT WAS EXTREMELY LUCKY. THE STEERING LIGHT CAME ON IMMEDIATE, BUT THERE WERE NO NOISES, NO PREVIOUS ISSUES, AND NO WAY OTHER THAN LUCK FOR ME TO PREVENT A SERIOUS ACCIDENT.

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1216.0%
ODI 11120926 · 28,000 mi

WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

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113.9%
ODI 11080327 · 6,000 mi

SEL PREMIUM TRIM LANE ASSIST MALFUNCTION - SYSTEM WILL INACCURATELY DETECT LANE LINES AND ATTEMPT TO ADJUST THE VEHICLE TO THE CENTER OF THE LANE, EVEN WHEN IT ALREADY IS CENTERED IN THE LANE, RESULTING IN THE VEHICLE PULLING INTO THE ADJACENT LANE. HAS NEARLY PULLED THE VEHICLE INTO ADJACENT LANE WITH ANOTHER VEHICLE PRESENT IN THE LANE RESULTING IN NEAR COLLISIONS ON NUMEROUS OCCASIONS. SYSTEM WILL ALSO REGISTER AS THE VEHICLE SOMEHOW DEPARTING INTO THE LANES ON BOTH SIDES OF VEHICLE AT THE SAME TIME, AND WILL ESSENTIALLY LOCK THE STEERING…

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31.6%
ODI 11291461 · 1,200 mi

I HAVE BEEN HAVING SERIOUS STALLING ISSUES WITH THIS CAR...SINCE THE 1ST DAY I RECEIVED IT. WHEN I AM DRIVING THE CAR WOULD REFUSE TO ACCELERATE LIKE GETTING ON AND OFF EXITS ON EXPRESSWAY...CHANGING LANES ETC...IT ALSO STALLS AND THE ENGINE STOPS WHILE DRIVING..THE CAR HAS A LANE DEPARTURE ASSIST WHICH PULLS THE CAR FROM 1 LANE INTO THE OTHER VIOLENTLY...I AM HOPING TO GET THIS CAR REPLACED WITH ANOTHER LINE FROM VW ONLY BECAUSE MY LEASE IS 5 MNTHS OLD...THEY ARE REFUSING TO HELP ME BECAUSE THERE IS NO RECALL, MAYBE IF SOMEONE DIES THEY WILL …

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10.7%
ODI 11425001

On three separate occasions the power steering unit lost power, after restarting the car it would work again.

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10.7%
ODI 11583852

On 4/6/24 the steering wheel locked while driving the car . Causing the car to go off the road into a 40 ft ditch and hit a tree

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259.3%
ODI 11504568

While driving the vehicle, frequent faults stating "travel assist is currently not available" display on the instrument cluster, along with a warning light. During this time, the travel assist features can not be used. The error occurs randomly, and can happen multiple times back to back - it is not uncommon for the car's warning sound to alarm 10 or more times in a 20 minute drive. Scans of the vehicles's modules show multiple communication errors stemming back to the "Control Module for Steering Wheel Touch Detention". After taking the car …

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00.0%

No examples available for this selection.

22.9%
ODI 11712400

Lane keep assist will activate randomly and try to steer the car and vibrate the steering wheel like lane departure warning going off. Also the Lane keep assist and emergency sos fault lights will randomly come on.

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24.1%
ODI 11732422 · 6,000 mi

The contact owns a 2025 Volkswagen Tiguan. The contact stated that twice while driving 50 MPH, an unknown message was displayed, indicating that the vehicle was not detecting a passenger. The horn inadvertently beeped three times, and the vehicle stalled and lost steering and braking functionality. The vehicle was restarted each time. On the second occasion, the vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was then towed to be diagnosed by the dealer, and the contact was informed that h…

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00.0%

No examples available for this selection.

Fuel/Propulsion System
127.8%
ODI 10493431 · 15,000 mi

AFTER STOPPING AT A TRAFFIC CONTROL DEVICE, DRIVER ACCELERATED INTO AN INTERSECTION, AT WHICH TIME THE VEHICLE'S ENGINE STALLED. THE VEHICLE HAD TO BE PLACED INTO PARK, AND WAS THEN ABLE TO BE RESTARTED. THE DEALERSHIP'S SERVICE CENTER PERFORMED A FUEL PUMP PRESSURE TEST, RESULTING IN A FAILURE. IT WAS DETERMINED THAT THE FUEL PUMP HAD FAILED, AND NEEDED TO BE REPLACED. OWNER HAS TWO OF THESE VEHICLES (EXACT MODEL AND MODEL YEAR), AND THE SAME INCIDENT/EQUIPMENT FAILURE TOOK PLACE WITH BOTH VEHICLES DURING THE SPAN OF A MONTH. THE SAME PART…

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1410.1%
ODI 10573710 · 21,000 mi

I PURCHASED A 2012 VW TIGUAN AND STARTED HAVING PROBLEMS WITH THIS VEHICLE AT ABOUT 15,000 MILES WHEN THE FUEL PUMP AND MODULATOR WENT BAD.. AFTER THAT I WENT THROUGH 2 OR 3 MORE FUEL PUMPS ON THE VEHICLE, THE STEERING COLUMN FAILED. UNSATISFIED WITH THE CARS PERFORMANCE I VOICED MY OPINION TO THE DEALERSHIP; ASKING TO GET OUT OF THE VEHICLE. THEY CONTACTED VW WHO AGREED TO PLACE ME IN A 2013 MODEL AND GAVE ABOUT $4500 TOWARDS MY COSTS OF THE UPDATED MODEL; WHICH I STILL LOST CONSIDERABLE MONEY ON BECAUSE OF A VERY LOW TRADE IN VALUE; BUT I WA…

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33.6%
ODI 10661637 · 7,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V441000 (FUEL SYSTEM, GASOLINE) AND HAD THE VEHICLE REPAIRED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE PRIOR TO THE REPAIR. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE AND THE RPMS INCREASED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. UPDATED 2/25/15*CN UPDATED …

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11.6%
ODI 11321559 · 47,000 mi

THE ENGINE STARTED TO SHAKE AND WOULD ACT LIKE IT WOULDN'T TURN OVER , THEN IT BROKE DOWN ON US ON A ROAD TRIP , GOT IT TOWED AND FIXED BUT THE SAME PROBLEM HAPPEN AGAIN COUPLE MONTHS AFTER OF GETTING IT FIXED , AND NOW IT'S LEAKING OR SMELLING LIKE GASOLINE LEAKING INTO THE CABIN OF THE CAR THROUGH THE AIR VENTS AND WHEN YOU LIFT THE HOOD. EACH TIME WE NOTICED THE PROBLEM WE WERE DRIVING THE VEHICLE BUT IMMEDIATELY STOPPED ONCE WE NOTICE THE SMELL OF GAS.

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44.2%
ODI 11220371

'TAKATA RECALL' GAS FUEL GAGE WAS ON E WHEN I HAD JUST FUEL MY CAR THAT SAME DAY. NO RED LIGHT POPED UP. EVERY TIME I TURN ON THE CAR GAS FUEL GAGE WOULD BE ON A DIFFERENT POSITION. COUPLE DAYS AFTER IT WAS BACK TO NORMAL

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68.0%
ODI 11091625

NOTHING HAPPENED, SIMPLY I RECEIVED THE LETTER FROM VOLKSWAGEN AND AN IMPORTANT INFORMATION ABOUT COMPLIANCE RECALL 69V2 - DRIVER AIRBAG. THIS NOTICE WAS SENT TO ME IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. VOLKSWAGEN HAS DECIDED THAT CERTAIN 2017-2018 MODEL YEAR VOLKSWAGEN TIGUAN LIMITED VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208 "OCCUPANT CRASH PROTECTION." THEIR RECORDS SHOW THAT I AM THE OWNER OF A VEHICLE AFFECTED BY THIS ACTION.

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4014.1%
ODI 11081936

THE CAR DOES NOT GET MORE THAN 316 MILES TO A FULL TANK. IT ALSO FEELS LIKE THE TRANSMISSION IS JERKING YOU FORWARD WHICH CAUSES THE CAR TO BE REALLY SLUGGISH. THIS IS ALSO DANGEROUS WHEN TRYING TO PULL OUT ON A BUSY STREET. I TOOK IT TO THE DEALERSHIP AND THEY DROVE IT CAME BACK AND TOLD ME I SHOULD ONLY FILL UP AT CERTAIN GAS STATIONS. THEY GAVE ME A LIST AND SAID I HAVE TO USE ONLY PREMIUM GAS I. THE CAR AND ONLY FILL UP AT THESE STATIONS IF I WANT THE EXPECTED GAS MILEAGE.

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105.2%
ODI 11228837 · 1,200 mi

I BOUGHT THE TIGUAN BRAND NEW FROM THE DEALERSHIP WITH HIGH HOPES FOR OUR FAMILY SUV. ALMOST IMMEDIATELY I NOTICED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOPPED POSITION A FEW TIMES, BUT COULDN'T BELIEVE I WAS HAVING A PROBLEM SO SOON AFTER BUYING THE CAR. WHEN I REALIZED THAT THIS WAS A RECURRING CAR ISSUE AND NOT USER ERROR, WE HAD ONLY OWNED THE CAR FOR 3 WEEKS AND THE CAR HAD ROUGHLY 1200 MILES. IT WAS ABSOLUTELY TERRIFYING WHEN I WAS TURNING LEFT DURING RUSH HOUR TRAFFIC WITH MY 12 MONTH OLD SON IN THE BACK SEAT AND MY CAR WO…

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32.1%
ODI 11385558 · 1,953 mi

THE VEHICLE BEGAN TO FAIL WHILE PARKED, THE CHECK ENGINE AND EPC LIGHTS CAME ON. IT BEGAN TO FAIL AS IF IT HAD NO STRENGTH. ON DECEMBER 23, THE DEALER WAS TAKEN FOR THE THIRD TIME DUE TO THE SAME PROBLEM, THE FIRST TIME THEY TOLD US THAT IT WAS GASOLINE (PUMA) THAT THAT BRAND COULD NOT BE USED, THEY CHANGED THE BRAND TO SHELL AND CONTINUED WITH THE PROBLEM. BEFORE THIS HAPPENED, THE DELER MADE US A RECALL OF SOMETHING AND AFTER THIS IT WAS THAT THE FAILURES BEGAN. THE BUS ONLY HAS 3,500 MILES. THE LAST THING THEY TOLD US THAT WHAT IS DAMAGED IS…

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117.8%
ODI 11442588

The gas door on the vehicle would not open. It is locked when the vehicle is locked, and is unlocked when the vehicle is unlocked. The gas door opens by pushing the door, and the door will pop open. After repeatedly locking and unlocking the vehicle, the gas door still would not open. I ended up prying the door open, breaking it off in the process.

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3111.5%
ODI 11449330

Sudden Acceleration Issue. Leaving a parking lot at low acceleration my 2022 VW Tiguan SEL R-line suddenly accelerated. I was able to stomp on the brake pedal to remedy the situation. This happened twice in a 12 hour period. I have not yet taken it to the dealer as this is a rare incident at this time. All seemed like normal operation at the time the issue happened.

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69.0%
ODI 11532027

The vehicle stutters or hesitates when accelerating from a stop. This is even more prevalent when the car has first been started. This is a major safety issue as when my family is pulling out into traffic the car just lurches forward initially before then finally just taking off. It's almost as if there is a delay in fuel being sent to the engine to move it forward. It shakes a little and then goes really fast. You can hold your the gas peddle down some and the car won't move then after a second or two it finally accelerates without moving…

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34.4%
ODI 11688904

My 2024 Volkswagen Tiguan (purchased used) has a recurring and unsafe issue related to acceleration and the automatic start/stop feature. When accelerating from a stop or while maintaining slight pressure on the gas pedal, the vehicle lurches forward as if aggressively accelerating, even though my foot pressure has not changed. Additionally, when the start/stop feature re-engages after idling, the vehicle sometimes lunges forward despite my foot being firmly on the brake pedal. This behavior has occurred multiple times, creating near-miss situ…

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510.2%
ODI 11673746

I purchased Tiguan SE on July 2, 2025 and 6 days later with about 200 miles on vehicle, check engine light appeared with message ‘fuel system error.’ I was very disappointed that such a new vehicle reported an error on a critical system. Dealership had trouble identifying source of light and advice of VW technical advice was advised to replace entire fuel tank. This clearly sounds like a manufacture defect and I would like to know if other Tiguan owners have experienced similar issues. Given that VW has a history of defrauding consumers over…

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310.0%
ODI 11739930

Unknown road hazard was hit by first car and then hit mine which the hazard rolled underneath and gashed my fuel tank.

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Service Brakes
106.5%
ODI 10458932 · 680 mi

WHILE SLOWLY ROLLING TO A STOP THE BRAKES LOCKED UP AND DID NOT ENGAGE. I HAD TO APPLY SEVERE FORCE TO THE BRAKE PEDAL. WHEN I APPLIED THE FORCE THE BRAKE PEDAL RESISTED AND POPPED BACK TWICE BEFORE THE VEHICLE FINALLY STOPPED. PRIOR TO THIS INCIDENT I HAVE REPORTED TO VW AND TAKEN THE VEHICLE IN FOR ISSUES WITH THE TRANSMISSION AND THE ENGINE SHAKING. THE CAR WAS RETURNED TO ME 10 DAYS PRIOR TO THIS INCIDENT. THE TWO MAY OR MAY NOT BE RELATED. *TR

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64.3%
ODI 10503614 · 1,500 mi

BRAKE BECAME STIFF AFTER PUSHING DOWN ON THE BRAKE PEDAL APPROX 1/3 OF THE WAY AND THE CAR DID NOT COME TO A FULL STOP. AT THIS POINT ONLY PRESSING DOWN WITH FULL STRENGTH FORCES THE PEDAL DOWN FURTHER AND STOPS THE CAR. THE USUAL OPERATION IS A SMOOTH BRAKE PEDAL WHICH CAN BE PUSHED ALL THE WAY TO THE FLOOR. THIS HAS HAPPENED SEVERAL TIMES AT SEEMINGLY RANDOM INTERVALS, SOMETIMES ONE OR TWO TIMES A DAY, WITH OTHER TIMES GOING A FEW DAYS WITHOUT INCIDENT. THE DEALERSHIP MECHANICS CANNOT FIND A FAULT WITH THEIR USUAL METHOD OF TESTING. *TR

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44.8%
ODI 10659480 · 6,900 mi

I DRIVE MY NEW CAR ON THE HIGHWAY TO THE BRAKES, TWICE I STEPPED ON THE BRAKE, BUT THE BRAKE IS LIKE SOMETHING IS STUCK, THE CAR DIDN'T STOP, I BRAKE FOR THE THIRD TIME, THE CAR IS STOP, ALMOST HIT THE CAR IN FRONT, I PARK MY CAR IN THE WAY OF AN EMERGENCY, AFTER RESTARTING THE CAR, THE BRAKE CAN BE USED, BUT AFTER ABOUT TWO HOURS, I FOUND THAT THE BRAKE LIGHT IS ON. *TR

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69.7%
ODI 10883887 · 8,500 mi

WE CURRENTLY HAVE AN ISSUE WITH OUR BRAKING SYSTEM IN OUR 2015 VOLKSWAGEN TIGUAN. AT LOW SPEEDS THE CAR DOES NOT BRAKE PROPERLY. THE CAR WILL LOOSE ITS ABILITY TO BRAKE AND WILL MAKE A LOUD GRINDING SOUND. THIS HAPPENS AT RANDOM TIMES AND THE CAR MANUFACTURE CANNOT SEEM TO REPLICATE THE ISSUE. OUR CONCERN IS THAT WE HAVE TAKEN IT TO VOLKWAGEN TWICE; ON THE FIRST OCCASION THEY SAID THERE WAS NO ISSUE AND ON THE SECOND OCCASION THEY SAID IT WAS A BRAKE SEAL ISSUE. THE ISSUE IS STILL OCCURRING AND NOW THEY ARE MAKING STATEMENTS THAT AN OUTSIDE…

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33.1%
ODI 10876984

BROUGHT 2016 TIGUAN LESS THAN 10 MONTHS, NOTICED SCRAPING NOISES WHEN BREAKING AT LOCAL SPEED. ALSO HEAR CLANKING NOISE OCCASIONALLY FROM BOTTOM OF THE VEHICLE. SENT CAR TO VOLKSWAGEN SERVICE CENTER AND FOUND THE REAR ROTORS PITTED AND RUSTED. SERVICE CENTER JUST CLEAN THE SURFACE AND SUGGEST TO REPLACEMENT WHEN NOISE RETURN. CALL VOLKSWAGEN CUSTOMER SERVICE OPEN A CASE. ACCORDING TO THE CUSTOMER SERVICE MY CAR HAS LOW MILEAGES, CAUSE RUST DEVELOPED AND SUGGESTED TO DRIVE MY CAR AT LEAST ONCE A WEEK. THIS IS AN UNACCEPTABLE REASON BECAUSE I US…

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34.0%
ODI 11091119 · 3,500 mi

WHILE BRAKING ON ROUGH OR UNEVEN PAVEMENT, THE BRAKE PEDAL PULSATES AND THE BRAKES MAKE A GRINDING NOISE. NORMAL BRAKE PRESSURE WAS APPLIED DURING INCIDENTS. ONLY HAPPING A FEW TIMES A DAY.

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196.7%
ODI 11111398 · 30 mi

ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CA…

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2412.5%
ODI 11229296 · 135 mi

PURCHASED CAR JUNE 30, CHECK ENGINE LIGHT ILLUMINATED ON WAY HOME FROM DEALER. NEXT DAY CHECK ENGINE LIGHT OFF, BRAKE POWER BOOST FAILURE FLICKER ON SCREEN, AUTO START/STOP NOT FUNCTIONING, RESTART CAR ALL GONE. NEXT TRIP TIRE PRESSURE WARNING, UNABLE TO RESET. HAD TO GO TO AN APPOINTMENT AND WAS HEADING TO DEALER ON THE WAY HOME, CAR WENT BLACK, LOST ACCELERATION, NO RESPONSE FROM THROTTLE WHILE DRIVING 75MPH ON BUSY FREEWAY. HAD TO COAST ACROSS FIVE LANES OF TRAFFIC TO BE SAFE. RESTART CAR, DROVE TO DEALER. TOTAL AMOUNT OF M…

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107.1%
ODI 11365341 · 5,000 mi

BRAKES STARTING SQUEALING PERIODICALLY WHEN APPLYING THE BRAKES LIGHTLY, WITH ONLY 1,000 MILES ON THE VEHICLE. TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY SAID IT WAS NORMAL. BRAKES NOW SQUEALING NEARLY ALL THE TIME WHEN BRAKES APPLIED LIGHTLY, NOT SO MUCH IF BRAKING HEAVILY. VEHICLE HAS 5,000 MILES ON IT. HAD ANOTHER VW DEALERSHIP LOOK AT IT AND THEY SAID THE SAME THING, IT IS NORMAL AND NOT A SAFETY ISSUE. HANDED A BROCHURE TO CONVINCE ME IT OK.

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53.5%
ODI 11494555

From a cold start and backing down the driveway, the SUV displayed an error code “Error: Driver Door Contact Switch” and automatically put the park break on. The driver had to put the Tiguan in park, turn off the vehicle, and release the emergency break restart the Tiguan and pulled back up the driveway. The driver proceeded to open/shut all the doors to ensure that all doors were closed. The drive started the Tiguan and proceeded to back out the driveway and the same thing happened with the error code and the park brake. The driver restarte…

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62.2%
ODI 11454875

While driving car gives error messages: Driver door contact switch, then drivers window and drivers side passengers window rolls down 2 inches. With in a few seconds get Error Start/Stop, and a few seconds later Fault: Electronic parking brake. When I slowed to a stop the parking break engaged and stopped the vehicle. The only way to move the vehicle is to turn off and restart. Upon restart you can disingage the parking break and move the vehicle from the roadway.

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46.0%
ODI 11566375

I purchased this vehicle brand new in 2023. At 12,000 miles, the brakes started squeaking very clearly and loudly and the right rotor would make noises as well. These noises from both the brakes, on both sides, and the rotor happen simultaneously, and instantly, and do so every time I brake or attempt to brake. I immediately took it to the dealership where I purchased it. They told me that the company is using different material for brake pads than they used to use. They also stated that the rotors are a much thinner type of rotors than these …

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11.5%
ODI 11729209

Car suddenly accelerates on its own and does not respond to breaks.

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510.2%
ODI 11713645

I own a 2025 Volkswagen Tiguan SE R-Line purchased new in August 2025. Since shortly after purchase, the vehicle has exhibited a recurring safety defect where the electronic parking brake engages without driver input and the vehicle shifts itself into Park. This happens suddenly and without warning. This defect occurs multiple times per week, on average (upwards of 50+ times total since purchase) under varied low-speed conditions, including at stoplights, while slowly moving through traffic, and during parking maneuvers, etc. When it occurs, …

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516.7%
ODI 11731240

My 2026 Volkswagen Tiguan has repeatedly experienced a complete loss of motive power while driving in active traffic. The engine stalls without warning, forcing me to perform a manual reset in the middle of the road. The vehicle also has a severe defect where it independently engages the electronic parking brake or shifts itself into Park during low-speed or turning maneuvers. This happens without any driver input and results in the car "slamming" to a violent stop. My safety and my baby’s safety are put at risk every time I start this car. Th…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine19,500–84,500 mi50,000 mi43
ODI 10490341 · 5,870 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE EPC AND ALTERNATOR WARNING INDICATORS. THE ENGINE RESTARTED AFTER TEN MINUTES. ONCE THE VEHICLE WAS IN OPERATION, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THE CONTACT THAT THE FUEL PRESSURE SENOR WAS FAULTY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TEN DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DETERMINE THE PROBLEM. THE M…

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ODI 10494975 · 8,748 mi

I WAS MAKING A RIGHT TURN ON A RED LIGHT AND THE VEHICLE TURNED OFF ALMOST MID TURN, FORCING AN INCOMING CAR TO SWERVE QUICKLY TO THE NEXT LANE. THIS STALLING HAS OCCURRED ABOUT 4-5 TIMES IN A 6 MONTH TIME LAPSE. MAINLY IT HAS HAPPENED WHEN I'VE BEEN MOVING SLOW IN TRAFFIC, GOING THROUGH SPEED BUMPS AND LOCAL PARKING LOTS, BUT THE MOST SERIOUS WAS THE ONE I MENTIONED EARLIER. THIS IS MY SECOND TIGUAN, THE DEALERSHIP HAD CHANGED MY FIRST ONE BECAUSE OF THE SAME ISSUE, BUT NOW IT'S HAPPENING AGAIN WITH THIS ONE; BOTH HAVE BEEN NEW AND HAVE HAD LO…

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ODI 10495303 · 17,000 mi

2012 TIGUAN (~18,000 MILES) HAS STALLED AT LOW MPH FOUR TIMES. THE CHECK ENGINE LIGHT CAME ON ONE OCCASION BUT NOT THE OTHERS. AT EACH TIME THE VEHICLE WOULD RESTART AFTER PUTTING IT IN PARK. TOOK IT IN TO DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG, TOLD ME TO MAKE NOTE OF TEMP, MILEAGE, GAS LEVEL IF IT HAPPENED AGAIN. THANKFULLY THIS ONLY HAPPENED WHEN OTHER CARS WERE NOT NEAR ENOUGH TO CAUSE HARM. *TR

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Air Bags37,500–79,250 mi56,700 mi19
ODI 10514144 · 15,000 mi

TL* THE CONTACT OWNS 2012 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING 60 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED ABRUPTLY INTO THE CONTACT'S FACE AND ARMS. AS A RESULT, THE MANUFACTURING SYMBOL WAS PERMANENTLY BRANDED INTO THE CONTACT'S LEFT ARM. THERE WERE NO FURTHER INJURIES. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000.

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ODI 10652459 · 6,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CONTINUED INTO AN INTERSECTION AND CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, INJURIES ON THE LEFT LEG, AND NECK PAIN, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WA…

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ODI 10786878 · 19,900 mi

THE CAR WAS TOTALED IN A FRONT END COLLISION WITH THREE PASSENGERSAND NONE OF THE AIRBAGS DEPLOYED. TO OUR KNOWLEDGE, THERE WAS NO INDICATOR LIGHT SHOWING AIRBAG DYSFUNCTION PRIOR TO THE CRASH. THE INFORMATION THAT VW PROVIDED ABOUT THE AIRBAG RECALL SEEMS INCOMPLETE AND TO UNDERSTATE THE SERIOUSNESS OF THE ISSUE.

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Electrical System32,438–90,150 mi51,000 mi20
ODI 10445014 · 4,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE REAR WHEELS SEIZED ABNORMALLY WITH THE ILLUMINATION OF THE ELECTRONIC EMERGENCY WARNING LIGHT AND CAUSING THE CONTACT TO LOOSE CONTROL OF THE VEHICLE ON MORE THAN ONE OCCASION. THE DEALER WAS CONTACTED AND DIAGNOSED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000 AND THE CURRENT MILEAGE WAS 4,300.

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ODI 10497900 · 12,000 mi

SEVERAL TIMES WHILE DRIVING MY SUV MANY FAILURE INDICATOR LIGHTS INDICATING EPC FAILURE, TIRE MONITORING SYSTEM FAILURE, LICENSE PLATE LIGHT NOT WORKING, LEFT TURN SIGNAL NOT WORKING, BRAKES LIGHTS DO NOT LIGHT UP, ESC NOT FUNCTIONING. TRUNK ALSO WILL NOT UNLOCK. IT SEEMED LIKE EVERY SYSTEM WARNING LIGHT THIS CAR HAS CAME ON SHOWING SYSTEM FAILURES. EVERYTIME THIS HAS HAPPENED MY CAR LOSES POWER AND BARELY WANTS TO MOVE OR STALLS ALL TOGETHER HAVING THE AUTOMOBILES BEHIND ME ALMOST REAR END MY SUV. THIS SUV WITH THESE PROBLEMS IS A ACCIDENT WAI…

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ODI 10549659 · 27,000 mi

WHILE DRIVING ON HIGHWAY GOING APPROXIMATELY 50 MPH IN A MERGING LANE, CAR WOULD NOT ACCELERATE ANY FURTHER. CARS WERE SPEEDING BY AND I COULD NOT ACCELERATE. EPC LIGHT CAME ON. HAD TO GET OFF HIGHWAY AND HAVE CAR TOWED TO DEALERSHIP. *TR

Look up ODI 10549659 at NHTSA ↗

Steering38,000–91,000 mi76,800 mi13
ODI 10515119 · 24,900 mi

CAME TO A STOP, TURNED CAR OFF, DECIDED TO MOVE IT UP A BIT. NO POWER STEERING, SOLID RED WARNING LIGHT. TURNED CAR OFF, TRIED AGAIN, SAME RESULT, NO POWER STEERING, SOLID LIGHT. TURNED CAR OFF, WAITING 30 SECONDS, RESTARTED POWER STEERING BACK, NO LIGHT. VERY CONCERNED THAT I AM IN EFFECT, REBOOTING THE SYSTEM TO GET MY ELECTRO POWER STEERING BACK..WHAT IF I WERE DRIVING AT THE TIME? WHAT IF IT WERE MY WIFE? *TR

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ODI 10579682 · 19,000 mi

THE CAR ENGINE AND POWER HAS SHUT DOWN 5 TIMES WHILE DRIVING. FOUR TIMES ON SIDE STREETS AS WELL AS ONCE ON THE HIGHWAY. WHEN THIS OCCURS THE CAR MUST BE PLACED INTO PARK TO RESTART VEHICLE. THE CAR LOOSES ALL POWER EXCEPT RADIO STAYS ON. HIGHWAY INCIDENT THE BRAKES HAD TO BE PUMPED. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP TO BE FIXED EACH TIME IT HAS HAPPENED. FIRST TIME WE WERE TOLD A COMPUTER UPDATE WAS NEEDED. SECOND TIME THE WIRING HARNESS AND THIS THIRD TIME THE FUEL PUMP. THERE ARE TIMES IT HAPPENED BEFORE WE WERE ABLE TO GET THE CAR …

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ODI 10605983 · 38,000 mi

THE CAR PULLED TWICE TO THE LEFT THEN SECONDS LATER I LOST COMPLETE CONTROL TO STEER THE CAR. APPROXIMATELY 200+ FEET OF SKID MARKS WERE LEFT ON THE HWY. WHILE WAITING ON A TOW TRUCK MULTIPLE EMERGENCY LIGHTS CAME ON. THE INTERIOR LIGHTS FLICKERED MULTIPLE TIMES. WHEN THE AIR BAG LIGHT WENT OFF I DECIDED IT WAS TIME TO GET OUT OF THE CAR WITH MY TWO CHILDREN. THE VW DEALER SAID IT WAS ONLY THE BATTERY. I CONTACTED VW CORPORATE AND WAS GIVEN A CASE NUMBER, WAS TOLD TO LEAVE THE VEHICLE AT THE DEALER. THE CASE DEALER ALSO INSISTED THE CAR …

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Unknown Or Other34,625–77,750 mi51,443 mi16
ODI 10723233 · 24,500 mi

THIS IS AN ON GOING PROBLEM SINCE THE CAR WAS NEW. HAVING COME TO A MOMENTARY STOP, FOR EXAMPLE IN AN INTERSECTION AWAITING ONCOMING TRAFFIC TO CLEAR BEFORE PROCEEDING TO TURN LEFT, WHEN AGAIN PRESSING ON THE ACCELERATOR THE CAR LAGS FOR 1-2 SECONDS BEFORE FINALLY BEGINNING TO ACCELERATE. VERY UNNERVING WHEN ONCOMING TRAFFIC IS BEARING DOWN. THE PROBLEM SEEMS ENDEMIC, A DESIGN ISSUE, AND VERY UNSAFE.

Look up ODI 10723233 at NHTSA ↗

ODI 10776567 · 20,000 mi

WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 35MPH THE VEHICLE SHUT DOWN. I TRIED TO RE-START THE ENGINE AND IT DID NOT START. THE VEHICLE CAME TO FULL STOP. IT TOOK A WHILE TO RE-START THE ENGINE. THE FIRST INCIDENT WAS REPAIRED BY A VW DEALER, BUT I NEVER GOT A CLEAR EXPLANATION OF WHAT HAPPENED. THE SECOND INCIDENT HAPPENED LAST SUNDAY ON A HIGH TRAFFIC LOCAL ROAD AT ABOUT 45 MPH. THE VEHICLE SHUT DOWN AND AGAIN CAME TO A FULL STOP. IT WILL NOT RE-START.

Look up ODI 10776567 at NHTSA ↗

ODI 10875453 · 2 mi

THE CAR SHIFTS GEAR VERY EARLY AT LOW SPEEDS CAUSING A LAG IN MAINTAINING SPEED. THIS IS DONE IN THE NORMAL "D" SELECT MODE, AND DOES NOT OCCUR WHEN DRIVING IN SPORT "S" MODE.

Look up ODI 10875453 at NHTSA ↗

Fuel/Propulsion System33,500–80,500 mi45,000 mi11
ODI 10493431 · 15,000 mi

AFTER STOPPING AT A TRAFFIC CONTROL DEVICE, DRIVER ACCELERATED INTO AN INTERSECTION, AT WHICH TIME THE VEHICLE'S ENGINE STALLED. THE VEHICLE HAD TO BE PLACED INTO PARK, AND WAS THEN ABLE TO BE RESTARTED. THE DEALERSHIP'S SERVICE CENTER PERFORMED A FUEL PUMP PRESSURE TEST, RESULTING IN A FAILURE. IT WAS DETERMINED THAT THE FUEL PUMP HAD FAILED, AND NEEDED TO BE REPLACED. OWNER HAS TWO OF THESE VEHICLES (EXACT MODEL AND MODEL YEAR), AND THE SAME INCIDENT/EQUIPMENT FAILURE TOOK PLACE WITH BOTH VEHICLES DURING THE SPAN OF A MONTH. THE SAME PART…

Look up ODI 10493431 at NHTSA ↗

ODI 10565260 · 45,000 mi

SEVERAL TIMES, AFTER STARTING MY TIGUAN AND BACKING OUT OF A PARKING SPACE OR DRIVING OUT OF MY DRIVEWAY WITHIN MINUTES OF STARTING THE ENGINE, WHILE IN REVERSE OR IN DRIVE, THE CAR JUST TURNS OFF WITH IT IN GEAR, SO THEN I HAVE HAD TO RESTART THE ENGINE TO CONTINUE ON WITH MY TRAVELS. THIS APPEARS TO HAPPEN AFTER THE CAR HAS BEEN RUNNING FOR AWHILE, THEN IS TURNED OFF FOR ABOUT A HALF HOUR AND THEN I GO TO DRIVE IT SOMEWHERE ELSE, SO IT IS WARMED UP. I HAVE BROUGHT IT TO MY LOCAL VW DEALERSHIP TWO TIMES NOW FOR THIS ISSUE. THE FIRST TIME, THEY…

Look up ODI 10565260 at NHTSA ↗

ODI 10632784 · 39,963 mi

CAR COMPLETELY STALLED MULTIPLE TIMES WHILE DRIVING. LUCKILY THIS HAPPENED MOSTLY WHILE DRIVING AT LOW SPEEDS, BUT HAPPENED ONCE WHILE PULLING OUT IN A BUSY INTERSECTION. I WAS TOLD BY THE VW DEALER THAT I WOULD NEED A NEW FUEL PUMP AND FUEL PUMP MODULE. BEING SUCH A DANGEROUS PROBLEM, I HAD THESE PARTS FIXED FOR AN OUT OF POCKET COST OF $889.95. IN AUGUST OF 2014, I RECEIVED A LETTER DISCUSSING A SAFETY RECALL (SAFETY RECALL 24AV--FUEL PUMP 2009-2014 MODEL YEAR VOLKSWAGEN TIGUAN) THAT MATCHED THE EXACT PROBLEM I HAD ORIGINALLY DESCRIBED WHEN F…

Look up ODI 10632784 at NHTSA ↗

Service Brakes3,500–28,700 mi11,000 mi9
ODI 10458932 · 680 mi

WHILE SLOWLY ROLLING TO A STOP THE BRAKES LOCKED UP AND DID NOT ENGAGE. I HAD TO APPLY SEVERE FORCE TO THE BRAKE PEDAL. WHEN I APPLIED THE FORCE THE BRAKE PEDAL RESISTED AND POPPED BACK TWICE BEFORE THE VEHICLE FINALLY STOPPED. PRIOR TO THIS INCIDENT I HAVE REPORTED TO VW AND TAKEN THE VEHICLE IN FOR ISSUES WITH THE TRANSMISSION AND THE ENGINE SHAKING. THE CAR WAS RETURNED TO ME 10 DAYS PRIOR TO THIS INCIDENT. THE TWO MAY OR MAY NOT BE RELATED. *TR

Look up ODI 10458932 at NHTSA ↗

ODI 10482412 · 28,700 mi

FOR NO APPARENT REASON MANY INDICATOR LIGHTS SIGNAL AT THE SAME TIME INDICATING TIRE MONITORING SYSTEM NOT AVAILABLE, LICENSE PLATE LIGHT NOT WORKING, LEFT TURN SIGNAL NOT WORKING, BRAKES LIGHTS DO NOT LIGHT UP, ESC NOT FUNCTIONING. TRUNK ALSO WILL NOT UNLOCK. IT CAN BE RESET (I THINK, IT WORKED ON ONE EPISODE) BY MULTIPLE (10-15 TIMES STARTING AND RESTARTING CAR) AS THIS DEFAULT HAS ONLY HAPPENED A FEW TIMES AND I HAVE BEEN AWAY FROM HOME I AM UNSURE EXACTLY WHAT RESETS IT. STARTING AND RESTARTING THE VEHICLE THIS MANY TIMES CAN NOT BE GOOD …

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ODI 10546030 · 11,000 mi

THE REAR BRAKES SEEM TO BE DEFECTIVE IN DESIGN, THEY GRIND AND SCREECH WHEN THE VEHICLE IS CRAWLING ALONG, WE HAVE HAD THE DEALER REPLACE THEM AND THEY STILL DO IT AND VW SAYS THAT THEY DON'T KNOW HOW TO FIX IT AND WE ARE WORRIED THAT AS IT GETS WORSE IT WILL AFFECT THE SAFETY OF THE VEHICLE. THE DEALER MENTIONED THAT THERE ARE SEVERAL REPORTS OF THIS BUT VW HAS DONE NOTHING TO FIX IT. *TR

Look up ODI 10546030 at NHTSA ↗

Power Train3,340–34,500 mi9,000 mi7
ODI 10458932 · 680 mi

WHILE SLOWLY ROLLING TO A STOP THE BRAKES LOCKED UP AND DID NOT ENGAGE. I HAD TO APPLY SEVERE FORCE TO THE BRAKE PEDAL. WHEN I APPLIED THE FORCE THE BRAKE PEDAL RESISTED AND POPPED BACK TWICE BEFORE THE VEHICLE FINALLY STOPPED. PRIOR TO THIS INCIDENT I HAVE REPORTED TO VW AND TAKEN THE VEHICLE IN FOR ISSUES WITH THE TRANSMISSION AND THE ENGINE SHAKING. THE CAR WAS RETURNED TO ME 10 DAYS PRIOR TO THIS INCIDENT. THE TWO MAY OR MAY NOT BE RELATED. *TR

Look up ODI 10458932 at NHTSA ↗

ODI 10460986 · 12,000 mi

ON 5/3/12 @ 12,000 MILES, I WAS SLOWING @ A YIELD (10MPH) AND MY TRANSFER CASE FELL ON MY DRIVE SHAFT BREAKING IT AND THE HEAT SHIELD. VW FIXED IT AND SAID IT COULD HAVE HAPPENED AT FACTORY BECAUSE A PIECE WAS MISSING THAT CAUSED THE TRANSFER BOLTS TO BACK OUT OF THE CASE. I COMPLAINED I WANTED A NEW CAR AND JILL, THE REGIONAL CASE MGR FOR VW CUSTOMER RELATIONS WOULDN'T APPROVE OF IT. ONCE THAT WAS FIXED, 5/30/12 MY TIRE PRESSURE LIGHT CAME ON AND MY RIGHT REAR TIRE BLEW. WENT TO CHANGE THE TIRE AND THE PIECE TO TAKE THE HUBCAP OFF WASN'T IN TH…

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ODI 10526198 · 6,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE ENGINE WAS POWERED OFF BUT THE VEHICLE WAS STILL IN DRIVE AND HAD NOT BEEN SECURED IN PARK. THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. NO ONE WAS INJURED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THEY WERE AWARE OF THE FAILURE BUT DID NOT HAVE A REMEDY AVAILABLE TO REPAIR THE FAILURE. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE WAS ABLE TO BE TURNED OFF WHILE STILL IN DRIVE. THE FAILURE AND THE CURRENT MILEAGES WERE 6,000. *…

Look up ODI 10526198 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-121None
ODI 11633465

The engine could not be started after 13 years and 103,000+ miles. I had to get the car towed to my garage at night, after several prior trips same day. There were no check engine lights or any other indicators. The engine had newer spark plugs, ignition coils and pcv valve installed as well as chain checked a year prior to this. Had a mobile mechanic come by and inspect the car. He determined that the engine has lost compression and that the oil was low. The spark plugs were soaked in gas because engine could not properly compress and ignite …

Look up ODI 11633465 at NHTSA ↗

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-031None
ODI 11648866

What component or system failed or malfunctioned, and is it available for inspection upon request? Defective Primary Engine Water Pump, yes. The original primary engine water pump system for a 2012 VW Tiguan 2.0 was replaced under the VW extended warranty in 2020 by an authorized dealer as a the result of the class action suit---please see Water Pump Class Action and Limited Warranty Extension bulletin issued by NHTSA. The replacement primary engine water pump system installed in 2020 has been found to be defective in March 2025 and the prima…

Look up ODI 11648866 at NHTSA ↗

2025-041None
ODI 11653875

The clockspring has failed and there are recalls on similar models of Tiguans of the same year.

Look up ODI 11653875 at NHTSA ↗

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-082None
ODI 11682937 · 135,000 mi

The contact owns a 2012 Volkswagen Tiguan. The contact stated that the vehicle was experiencing excessive oil consumption. Additionally, while driving at 65 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was able to restart. The check engine, EPC, and TPMS warning lights were illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine neede…

Look up ODI 11682937 at NHTSA ↗

ODI 11683568

I was driving the car and the steering wheel locked out of nowhere A red steering light came on the dashboard. I’ve never seen before

Look up ODI 11683568 at NHTSA ↗

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-111None
ODI 11697066

Steering wheel gets locked up while driving; power steering fails. The red steering light turns on. This is a problem that happens to several Tiguans. There were no prior symptoms prior to failure. This is extremely dangerous and difficult to deal with while driving, especially on the freeway. please help.

Look up ODI 11697066 at NHTSA ↗

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)1None
ODI 11767290

A couple of weeks now my steering wheel has been locking while I’m driving, sadly I thought it was because I needed to get my car serviced. This morning my steering wheel locked out of nowhere as I was turning and I almost ended up in a head on collision with another car while my kids were in the car. Then my brother did some research and sent me NHTSA link talking about the recalls. This is absolutely dangerous and I need to get reimbursed or something for my SUV doing this. It’s dangerous and can possibly kill someone.

Look up ODI 11767290 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2154 reports

2022: 154 complaints · 2023: 51 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202259120154
2023183751
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202226702
20236601

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineAir BagsElectrical SystemSteeringUnknown Or OtherFuel/Propulsion SystemService BrakesPower Train
Engine—
1
ODI 10840392 · 60 mi

MY CAR HAD TWO RECALLS AND I BROUGHT IT IN AS VW OF AMERICA RECOMMENDED AND I DID HAVE OIL CHANGE AT THE SAME TIME ON 2/19/2016. I WENT ON VACATION AND WHEN I CAME BACK I NOTICE THE VEHICLE DROVE ROUGHER THEN BEFORE THIS SERVICE. ON WEDNESDAY 03/02/2016, I WAS ON THE FREEWAY AND NOTICE MY CAR LOST BRAKE FUNCTION, I TRY USING EMERGENCY BRAKE AND TRY DOWN SHIFT NOTHING WORK. I FEEL BLESS THAT I MANAGE TO AVOID TWO CAR ACCIDENT AND IT WOULD OF BEEN MY FAULT. I MANAGE TO HIT THE CURB TO STOP THE VEHICLE. I SHIFT MY CAR TO PARK AND SHUT THE ENGI…

Look up ODI 10840392 at NHTSA ↗

8
ODI 10497900 · 12,000 mi

SEVERAL TIMES WHILE DRIVING MY SUV MANY FAILURE INDICATOR LIGHTS INDICATING EPC FAILURE, TIRE MONITORING SYSTEM FAILURE, LICENSE PLATE LIGHT NOT WORKING, LEFT TURN SIGNAL NOT WORKING, BRAKES LIGHTS DO NOT LIGHT UP, ESC NOT FUNCTIONING. TRUNK ALSO WILL NOT UNLOCK. IT SEEMED LIKE EVERY SYSTEM WARNING LIGHT THIS CAR HAS CAME ON SHOWING SYSTEM FAILURES. EVERYTIME THIS HAS HAPPENED MY CAR LOSES POWER AND BARELY WANTS TO MOVE OR STALLS ALL TOGETHER HAVING THE AUTOMOBILES BEHIND ME ALMOST REAR END MY SUV. THIS SUV WITH THESE PROBLEMS IS A ACCIDENT WAI…

Look up ODI 10497900 at NHTSA ↗

ODI 10549659 · 27,000 mi

WHILE DRIVING ON HIGHWAY GOING APPROXIMATELY 50 MPH IN A MERGING LANE, CAR WOULD NOT ACCELERATE ANY FURTHER. CARS WERE SPEEDING BY AND I COULD NOT ACCELERATE. EPC LIGHT CAME ON. HAD TO GET OFF HIGHWAY AND HAVE CAR TOWED TO DEALERSHIP. *TR

Look up ODI 10549659 at NHTSA ↗

ODI 10562493 · 9,000 mi

ENGINE STALLED APPROACHING STOP-SIGN REAR ENDED VEHICLE IN FRONT OF US. THIS WAS THE THIRD TIME THIS HAS HAPPENED WITH A STALLING ISSUE NOT ACCIDENT, SEEMS TO BE AT LOWER (UNDER 30MPH) SPEED OFTEN AS YOU START TO SLOW FOR A STOP SIGN OR STOP LIGHT. IT NOW HAS HAPPENED AGAIN YESTERDAY EXITING AN AUTOMATED CAR WASH. HAVE TAKEN IT TO VOLKSWAGEN THREE TIMES, ONCE THEY CHANGED THE ELECTRONIC (BRAIN) BOX THEY SAID BUT NO FAILURES OR CODES WERE RECORDED, SO THEY WERE JUST TRYING SOMETHING, AFTER DOING SOME ONLINE RESEARCH IT SEEMS THERE MAY BE SOME IS…

Look up ODI 10562493 at NHTSA ↗

1
ODI 10579682 · 19,000 mi

THE CAR ENGINE AND POWER HAS SHUT DOWN 5 TIMES WHILE DRIVING. FOUR TIMES ON SIDE STREETS AS WELL AS ONCE ON THE HIGHWAY. WHEN THIS OCCURS THE CAR MUST BE PLACED INTO PARK TO RESTART VEHICLE. THE CAR LOOSES ALL POWER EXCEPT RADIO STAYS ON. HIGHWAY INCIDENT THE BRAKES HAD TO BE PUMPED. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP TO BE FIXED EACH TIME IT HAS HAPPENED. FIRST TIME WE WERE TOLD A COMPUTER UPDATE WAS NEEDED. SECOND TIME THE WIRING HARNESS AND THIS THIRD TIME THE FUEL PUMP. THERE ARE TIMES IT HAPPENED BEFORE WE WERE ABLE TO GET THE CAR …

Look up ODI 10579682 at NHTSA ↗

3
ODI 10776567 · 20,000 mi

WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 35MPH THE VEHICLE SHUT DOWN. I TRIED TO RE-START THE ENGINE AND IT DID NOT START. THE VEHICLE CAME TO FULL STOP. IT TOOK A WHILE TO RE-START THE ENGINE. THE FIRST INCIDENT WAS REPAIRED BY A VW DEALER, BUT I NEVER GOT A CLEAR EXPLANATION OF WHAT HAPPENED. THE SECOND INCIDENT HAPPENED LAST SUNDAY ON A HIGH TRAFFIC LOCAL ROAD AT ABOUT 45 MPH. THE VEHICLE SHUT DOWN AND AGAIN CAME TO A FULL STOP. IT WILL NOT RE-START.

Look up ODI 10776567 at NHTSA ↗

ODI 11061244 · 62,000 mi

I WAS DRIVING AND THE CAR BEGAN TO STALL AND VIBRATE. I HAD TO PULL OVER AND TOOK THE CAR IN AND THE REPORTED THAT THE IGNITION COIL WAS BAD.

Look up ODI 11061244 at NHTSA ↗

ODI 11340620 · 97,500 mi

I'VE ONLY OWNED THE VW TIGUAN 2012 FOR 6 MONTHS, JANUARY 2020 AND THE VEHICLE ENGINE SHUTS OFF, ALL POWER LOST AND HAS TO BE RESTARTED. THIS HAS HAPPENED MORE THAN 8 TIMES IN THE PAST 6 MONTHS, 2 TIMES IN THE PAST WEEK, IT SHUT OFF WHILE DRIVING ON THE HIGHWAY AND YESTERDAY JULY 20,2020 WHILE DRIVING THROUGH AN INTERSECTION.

Look up ODI 11340620 at NHTSA ↗

3
ODI 10565260 · 45,000 mi

SEVERAL TIMES, AFTER STARTING MY TIGUAN AND BACKING OUT OF A PARKING SPACE OR DRIVING OUT OF MY DRIVEWAY WITHIN MINUTES OF STARTING THE ENGINE, WHILE IN REVERSE OR IN DRIVE, THE CAR JUST TURNS OFF WITH IT IN GEAR, SO THEN I HAVE HAD TO RESTART THE ENGINE TO CONTINUE ON WITH MY TRAVELS. THIS APPEARS TO HAPPEN AFTER THE CAR HAS BEEN RUNNING FOR AWHILE, THEN IS TURNED OFF FOR ABOUT A HALF HOUR AND THEN I GO TO DRIVE IT SOMEWHERE ELSE, SO IT IS WARMED UP. I HAVE BROUGHT IT TO MY LOCAL VW DEALERSHIP TWO TIMES NOW FOR THIS ISSUE. THE FIRST TIME, THEY…

Look up ODI 10565260 at NHTSA ↗

ODI 10668833 · 49,000 mi

WE RECENTLY (12-23-2014) BROUGHT THE CAR IN FOR THE AUGUST 11TH 2014 RECALL OF THE TIGUAN ECM/AIR BUBBLE ISSUE RELATED TO THE FUEL PUMP IN THE CARS. OUR CAR WAS NOT EXPERIENCING ANY ISSUES RELATING TO THE RECALL AND DESCRIBED, BUT DUE TO POTENTIAL ISSUES DECIDED TO BRING IT IN TO HAVE IT APPLIED ANYWAYS. UPON LEAVING THE DEALERSHIP, THE CAR WAS ACCELERATING FUNNY, AND WE NOTICED GAS MILEAGE HAD GONE DOWN. DUE TO ECM BEING REFLASHED AS A PART OF THE RECALL, WE CHALKED IT UP AS THE COMPUTER NEEDING TO RE-"LEARN" DRIVING HABITS, SHIFT POINTS, E…

Look up ODI 10668833 at NHTSA ↗

ODI 11218449 · 81,000 mi

VEHICLE ENGINE SUDDENLY BEGAN IDLING ROUGHLY WHILE STOPPED AT CITY STREET INTERSECTION. WHILE DRIVING THE ENGINE STILL FELT ROUGH AND WOULD OCCASIONALLY STOP RUNNING. AFTER GETTING IT TO A VW SERVICE MECHANIC IT RECEIVED THE FOLLOWING DIAGNOSTIC - "CHECK ENGINE LIGHT: FOUND CAMSHAFT SPOOL VALVE HAS COME APART. FOUND CAM SHAFT BEARING BRACKET OIL SCREEN DAMAGED." AT 81,000 MILES THIS CAR SHOULD NOT EXHIBIT SUCH PROBLEMS. THERE APPEARS TO BE A RECALL ON 2015 VW TIGUAN ENGINES RELATED TO THE SAME PART, CAM SHAFT. I REACHED OUT TO VW FOR ANY…

Look up ODI 11218449 at NHTSA ↗

3
ODI 10579682 · 19,000 mi

THE CAR ENGINE AND POWER HAS SHUT DOWN 5 TIMES WHILE DRIVING. FOUR TIMES ON SIDE STREETS AS WELL AS ONCE ON THE HIGHWAY. WHEN THIS OCCURS THE CAR MUST BE PLACED INTO PARK TO RESTART VEHICLE. THE CAR LOOSES ALL POWER EXCEPT RADIO STAYS ON. HIGHWAY INCIDENT THE BRAKES HAD TO BE PUMPED. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP TO BE FIXED EACH TIME IT HAS HAPPENED. FIRST TIME WE WERE TOLD A COMPUTER UPDATE WAS NEEDED. SECOND TIME THE WIRING HARNESS AND THIS THIRD TIME THE FUEL PUMP. THERE ARE TIMES IT HAPPENED BEFORE WE WERE ABLE TO GET THE CAR …

Look up ODI 10579682 at NHTSA ↗

ODI 10606563 · 3,500 mi

THE BRAKES FIRST APPEARED TO BE SLUGGISH AS I WAS STOPPING FOR A LIGHT. ONCE THE CAR FINALLY STOPPED, THE CATALYTIC CONVERTER WARNING LIGHT BEGAN TO FLASH AND THE ENGINE DIED. I PUT THE CAR IN PARK, TURNED OFF THE IGNITION, THEN TURNED IT BACK ON, AND PUT THE CAR INTO DRIVE. THE ENGINE STARTED, BUT THE CAR SHUDDERED. IT DROVE LESS THAN A MILE BEFORE THE ENGINE DIED AGAIN. I WENT THROUGH THE SAME SEQUENCE IN ORDER TO RESTART THE CAR, BUT THE ENGINE KEPT DYING. IN ALL, IT DIED FIVE TIMES IN FIVE MILES, DYING FASTER AND SHUDDERING HARDER UPON REST…

Look up ODI 10606563 at NHTSA ↗

ODI 10840392 · 60 mi

MY CAR HAD TWO RECALLS AND I BROUGHT IT IN AS VW OF AMERICA RECOMMENDED AND I DID HAVE OIL CHANGE AT THE SAME TIME ON 2/19/2016. I WENT ON VACATION AND WHEN I CAME BACK I NOTICE THE VEHICLE DROVE ROUGHER THEN BEFORE THIS SERVICE. ON WEDNESDAY 03/02/2016, I WAS ON THE FREEWAY AND NOTICE MY CAR LOST BRAKE FUNCTION, I TRY USING EMERGENCY BRAKE AND TRY DOWN SHIFT NOTHING WORK. I FEEL BLESS THAT I MANAGE TO AVOID TWO CAR ACCIDENT AND IT WOULD OF BEEN MY FAULT. I MANAGE TO HIT THE CURB TO STOP THE VEHICLE. I SHIFT MY CAR TO PARK AND SHUT THE ENGI…

Look up ODI 10840392 at NHTSA ↗

1
ODI 10562493 · 9,000 mi

ENGINE STALLED APPROACHING STOP-SIGN REAR ENDED VEHICLE IN FRONT OF US. THIS WAS THE THIRD TIME THIS HAS HAPPENED WITH A STALLING ISSUE NOT ACCIDENT, SEEMS TO BE AT LOWER (UNDER 30MPH) SPEED OFTEN AS YOU START TO SLOW FOR A STOP SIGN OR STOP LIGHT. IT NOW HAS HAPPENED AGAIN YESTERDAY EXITING AN AUTOMATED CAR WASH. HAVE TAKEN IT TO VOLKSWAGEN THREE TIMES, ONCE THEY CHANGED THE ELECTRONIC (BRAIN) BOX THEY SAID BUT NO FAILURES OR CODES WERE RECORDED, SO THEY WERE JUST TRYING SOMETHING, AFTER DOING SOME ONLINE RESEARCH IT SEEMS THERE MAY BE SOME IS…

Look up ODI 10562493 at NHTSA ↗

Air Bags
1
ODI 10840392 · 60 mi

MY CAR HAD TWO RECALLS AND I BROUGHT IT IN AS VW OF AMERICA RECOMMENDED AND I DID HAVE OIL CHANGE AT THE SAME TIME ON 2/19/2016. I WENT ON VACATION AND WHEN I CAME BACK I NOTICE THE VEHICLE DROVE ROUGHER THEN BEFORE THIS SERVICE. ON WEDNESDAY 03/02/2016, I WAS ON THE FREEWAY AND NOTICE MY CAR LOST BRAKE FUNCTION, I TRY USING EMERGENCY BRAKE AND TRY DOWN SHIFT NOTHING WORK. I FEEL BLESS THAT I MANAGE TO AVOID TWO CAR ACCIDENT AND IT WOULD OF BEEN MY FAULT. I MANAGE TO HIT THE CURB TO STOP THE VEHICLE. I SHIFT MY CAR TO PARK AND SHUT THE ENGI…

Look up ODI 10840392 at NHTSA ↗

—
6
ODI 11063961 · 93,600 mi

WHEN BACKING OUT OF A PARKING SPOT, I HEARD A CRACK FROM THE STEERING WHEEL. AN ERROR: AIRBAG WARNING LIGHT CAME ON, AND THE HORN AND STEERING WHEEL CONTROLS STOPPED WORKING. THIS APPEARS TO BE A CLOCK SPRING FAILURE. I BELIEVE THIS VEHICLE WAS SUBJECT TO A PREVIOUS RECALL FOR THIS PART, AND IT WAS PROBABLY REPLACED UNDER PREVIOUS OWNERSHIP. WILL BE TAKING IT TO THE DEALER ASAP.

Look up ODI 11063961 at NHTSA ↗

ODI 11097685 · 56,700 mi

CLOCK SPRING IN STEERING COLUMN BROKE WHEN TURNING STEERING WHEEL. AS A RESULT, AIRBAG LIGHT HAS ILLUMINATED, INDICATING AN AIRBAG FAULT. AIRBAG ERROR ALSO INDICATED ON THE DASHBOARD INFORMATION SCREEN. IN ADDITION, ALL STEERING WHEEL BUTTONS HAVE STOPPED WORKING. UPON RESEARCHING, THIS HAS BEEN A KNOWN ISSUE, AND ALSO A RECALL ITEM. IN CALLING THE LOCAL DEALER, I WAS REFERRED TO VW OF AMERICA FOR ASSISTANCE. THEY LOOKED INTO MY VIN, SND INFORMED ME THAT MY VEHICLE HAD ALREADY BEEN IN UNDER RECALL TO HAVE THE CLOCK SPRING REPLACED (2016), AND T…

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ODI 11111866 · 40,000 mi

CLOCK SPRING FAILURE IN MOTION WHILE TURNING ON A CITY STREET WITH A LITTLE OVER 40K MILES ON VEHICLE. THIS VIN NUMBER DID NOT APPEAR ON 15V-483 RECALL. RECOMMEND INCLUSION OF THIS COMPLAINT ON THE RQ 17-009 INVESTIGATION TO WIDEN THE RECALLED VIN'S. REPAIR DONE BY OKC VOLKSWAGEN AT A COST OF $600

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5
ODI 10980941 · 82,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND THE STEERING CLOCK SPRING WAS REPLACED. THE CONTACT STATED THAT THE DEALER CONFIRMED THAT THE CLOCK SPRING WAS REPAIRED PER A PREVIOUS RECALL VIA THE PREVIOUS OWNER OF THE VEHICLE. THE CONTACT STATED THAT THE REPAIR FAILED AND IT WAS THE MANUFACTURER'S RESPONSIBILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR W…

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ODI 11063961 · 93,600 mi

WHEN BACKING OUT OF A PARKING SPOT, I HEARD A CRACK FROM THE STEERING WHEEL. AN ERROR: AIRBAG WARNING LIGHT CAME ON, AND THE HORN AND STEERING WHEEL CONTROLS STOPPED WORKING. THIS APPEARS TO BE A CLOCK SPRING FAILURE. I BELIEVE THIS VEHICLE WAS SUBJECT TO A PREVIOUS RECALL FOR THIS PART, AND IT WAS PROBABLY REPLACED UNDER PREVIOUS OWNERSHIP. WILL BE TAKING IT TO THE DEALER ASAP.

Look up ODI 11063961 at NHTSA ↗

ODI 11075055 · 70,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. WHILE DRIVING VARIOUS SPEEDS, THE CLOCKSPRING MALFUNCTIONED IN THE VEHICLE. THE CONTACT STATED THAT THE HORN BEEPED INCESSANTLY AND THERE WERE NOISES IN THE STEERING COLUMN. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED. OURISMAN VOLKSWAGEN IN LAUREL, MARYLAND WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Look up ODI 11075055 at NHTSA ↗

2
ODI 11083464 · 48,000 mi

I HEARD A LOUD CLICKING SOUND WHEN TURNING MY STEERING WHEEL AND SINCE THEN MY AIRBAG LIGHT HAS BEEN ON AND MY HORN DOES NOT WORK ON MY VEHICLE. I SAW THE RECALL FOR THE CLOCK WHEEL SPRING IN 2015 AND THEY CLAIM IT HAS BEEN FIXED, BUT I HAVE SINCE SEEN FURTHER INVESTIGATION AS TO WHETHER OR NOT VW ACTUALLY FIXED THE PROBLEM. MY CAR WAS STATIONARY AND I WAS ATTEMPTING TO TURN OUT OF A PARKING SPOT WHEN THIS HAPPENED. I STILL HEAR CLICKING NOISES IN THE STEERING WHEEL SOMETIMES WHEN I TURN.

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ODI 11111866 · 40,000 mi

CLOCK SPRING FAILURE IN MOTION WHILE TURNING ON A CITY STREET WITH A LITTLE OVER 40K MILES ON VEHICLE. THIS VIN NUMBER DID NOT APPEAR ON 15V-483 RECALL. RECOMMEND INCLUSION OF THIS COMPLAINT ON THE RQ 17-009 INVESTIGATION TO WIDEN THE RECALLED VIN'S. REPAIR DONE BY OKC VOLKSWAGEN AT A COST OF $600

Look up ODI 11111866 at NHTSA ↗

1
ODI 11516227

Water pump melted and needed to be replaced, car won't start, airbag light is on and clock spring needed to be replaced, heated seat gets extremely hot on driver's side when turned on.

Look up ODI 11516227 at NHTSA ↗

3
ODI 10652459 · 6,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CONTINUED INTO AN INTERSECTION AND CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, INJURIES ON THE LEFT LEG, AND NECK PAIN, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WA…

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ODI 10840392 · 60 mi

MY CAR HAD TWO RECALLS AND I BROUGHT IT IN AS VW OF AMERICA RECOMMENDED AND I DID HAVE OIL CHANGE AT THE SAME TIME ON 2/19/2016. I WENT ON VACATION AND WHEN I CAME BACK I NOTICE THE VEHICLE DROVE ROUGHER THEN BEFORE THIS SERVICE. ON WEDNESDAY 03/02/2016, I WAS ON THE FREEWAY AND NOTICE MY CAR LOST BRAKE FUNCTION, I TRY USING EMERGENCY BRAKE AND TRY DOWN SHIFT NOTHING WORK. I FEEL BLESS THAT I MANAGE TO AVOID TWO CAR ACCIDENT AND IT WOULD OF BEEN MY FAULT. I MANAGE TO HIT THE CURB TO STOP THE VEHICLE. I SHIFT MY CAR TO PARK AND SHUT THE ENGI…

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ODI 11546885

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.

Look up ODI 11546885 at NHTSA ↗

0
Electrical System
8
ODI 10497900 · 12,000 mi

SEVERAL TIMES WHILE DRIVING MY SUV MANY FAILURE INDICATOR LIGHTS INDICATING EPC FAILURE, TIRE MONITORING SYSTEM FAILURE, LICENSE PLATE LIGHT NOT WORKING, LEFT TURN SIGNAL NOT WORKING, BRAKES LIGHTS DO NOT LIGHT UP, ESC NOT FUNCTIONING. TRUNK ALSO WILL NOT UNLOCK. IT SEEMED LIKE EVERY SYSTEM WARNING LIGHT THIS CAR HAS CAME ON SHOWING SYSTEM FAILURES. EVERYTIME THIS HAS HAPPENED MY CAR LOSES POWER AND BARELY WANTS TO MOVE OR STALLS ALL TOGETHER HAVING THE AUTOMOBILES BEHIND ME ALMOST REAR END MY SUV. THIS SUV WITH THESE PROBLEMS IS A ACCIDENT WAI…

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ODI 10549659 · 27,000 mi

WHILE DRIVING ON HIGHWAY GOING APPROXIMATELY 50 MPH IN A MERGING LANE, CAR WOULD NOT ACCELERATE ANY FURTHER. CARS WERE SPEEDING BY AND I COULD NOT ACCELERATE. EPC LIGHT CAME ON. HAD TO GET OFF HIGHWAY AND HAVE CAR TOWED TO DEALERSHIP. *TR

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ODI 10562493 · 9,000 mi

ENGINE STALLED APPROACHING STOP-SIGN REAR ENDED VEHICLE IN FRONT OF US. THIS WAS THE THIRD TIME THIS HAS HAPPENED WITH A STALLING ISSUE NOT ACCIDENT, SEEMS TO BE AT LOWER (UNDER 30MPH) SPEED OFTEN AS YOU START TO SLOW FOR A STOP SIGN OR STOP LIGHT. IT NOW HAS HAPPENED AGAIN YESTERDAY EXITING AN AUTOMATED CAR WASH. HAVE TAKEN IT TO VOLKSWAGEN THREE TIMES, ONCE THEY CHANGED THE ELECTRONIC (BRAIN) BOX THEY SAID BUT NO FAILURES OR CODES WERE RECORDED, SO THEY WERE JUST TRYING SOMETHING, AFTER DOING SOME ONLINE RESEARCH IT SEEMS THERE MAY BE SOME IS…

Look up ODI 10562493 at NHTSA ↗

6
ODI 11063961 · 93,600 mi

WHEN BACKING OUT OF A PARKING SPOT, I HEARD A CRACK FROM THE STEERING WHEEL. AN ERROR: AIRBAG WARNING LIGHT CAME ON, AND THE HORN AND STEERING WHEEL CONTROLS STOPPED WORKING. THIS APPEARS TO BE A CLOCK SPRING FAILURE. I BELIEVE THIS VEHICLE WAS SUBJECT TO A PREVIOUS RECALL FOR THIS PART, AND IT WAS PROBABLY REPLACED UNDER PREVIOUS OWNERSHIP. WILL BE TAKING IT TO THE DEALER ASAP.

Look up ODI 11063961 at NHTSA ↗

ODI 11097685 · 56,700 mi

CLOCK SPRING IN STEERING COLUMN BROKE WHEN TURNING STEERING WHEEL. AS A RESULT, AIRBAG LIGHT HAS ILLUMINATED, INDICATING AN AIRBAG FAULT. AIRBAG ERROR ALSO INDICATED ON THE DASHBOARD INFORMATION SCREEN. IN ADDITION, ALL STEERING WHEEL BUTTONS HAVE STOPPED WORKING. UPON RESEARCHING, THIS HAS BEEN A KNOWN ISSUE, AND ALSO A RECALL ITEM. IN CALLING THE LOCAL DEALER, I WAS REFERRED TO VW OF AMERICA FOR ASSISTANCE. THEY LOOKED INTO MY VIN, SND INFORMED ME THAT MY VEHICLE HAD ALREADY BEEN IN UNDER RECALL TO HAVE THE CLOCK SPRING REPLACED (2016), AND T…

Look up ODI 11097685 at NHTSA ↗

ODI 11111866 · 40,000 mi

CLOCK SPRING FAILURE IN MOTION WHILE TURNING ON A CITY STREET WITH A LITTLE OVER 40K MILES ON VEHICLE. THIS VIN NUMBER DID NOT APPEAR ON 15V-483 RECALL. RECOMMEND INCLUSION OF THIS COMPLAINT ON THE RQ 17-009 INVESTIGATION TO WIDEN THE RECALLED VIN'S. REPAIR DONE BY OKC VOLKSWAGEN AT A COST OF $600

Look up ODI 11111866 at NHTSA ↗

—
4
ODI 11063961 · 93,600 mi

WHEN BACKING OUT OF A PARKING SPOT, I HEARD A CRACK FROM THE STEERING WHEEL. AN ERROR: AIRBAG WARNING LIGHT CAME ON, AND THE HORN AND STEERING WHEEL CONTROLS STOPPED WORKING. THIS APPEARS TO BE A CLOCK SPRING FAILURE. I BELIEVE THIS VEHICLE WAS SUBJECT TO A PREVIOUS RECALL FOR THIS PART, AND IT WAS PROBABLY REPLACED UNDER PREVIOUS OWNERSHIP. WILL BE TAKING IT TO THE DEALER ASAP.

Look up ODI 11063961 at NHTSA ↗

ODI 11097685 · 56,700 mi

CLOCK SPRING IN STEERING COLUMN BROKE WHEN TURNING STEERING WHEEL. AS A RESULT, AIRBAG LIGHT HAS ILLUMINATED, INDICATING AN AIRBAG FAULT. AIRBAG ERROR ALSO INDICATED ON THE DASHBOARD INFORMATION SCREEN. IN ADDITION, ALL STEERING WHEEL BUTTONS HAVE STOPPED WORKING. UPON RESEARCHING, THIS HAS BEEN A KNOWN ISSUE, AND ALSO A RECALL ITEM. IN CALLING THE LOCAL DEALER, I WAS REFERRED TO VW OF AMERICA FOR ASSISTANCE. THEY LOOKED INTO MY VIN, SND INFORMED ME THAT MY VEHICLE HAD ALREADY BEEN IN UNDER RECALL TO HAVE THE CLOCK SPRING REPLACED (2016), AND T…

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ODI 11258339 · 89,000 mi

WHILE RIDING ON THE EXPRESSWAY WITH MY WIFE DRIVING, EVERYTHING ON THE DASHBOARD AS WELL AS THE RADIO STARTED FLICKERING ON AND OFF THEN WE LOST POWER STEERING. JUST ABOUT EVERY CODE LITE UP FROM THE ENGINE LIGHT, BRAKE LIGHT AND GOT A MESSAGE SAYING EPC & ABS FAILURE.

Look up ODI 11258339 at NHTSA ↗

4
ODI 10776567 · 20,000 mi

WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 35MPH THE VEHICLE SHUT DOWN. I TRIED TO RE-START THE ENGINE AND IT DID NOT START. THE VEHICLE CAME TO FULL STOP. IT TOOK A WHILE TO RE-START THE ENGINE. THE FIRST INCIDENT WAS REPAIRED BY A VW DEALER, BUT I NEVER GOT A CLEAR EXPLANATION OF WHAT HAPPENED. THE SECOND INCIDENT HAPPENED LAST SUNDAY ON A HIGH TRAFFIC LOCAL ROAD AT ABOUT 45 MPH. THE VEHICLE SHUT DOWN AND AGAIN CAME TO A FULL STOP. IT WILL NOT RE-START.

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ODI 11061244 · 62,000 mi

I WAS DRIVING AND THE CAR BEGAN TO STALL AND VIBRATE. I HAD TO PULL OVER AND TOOK THE CAR IN AND THE REPORTED THAT THE IGNITION COIL WAS BAD.

Look up ODI 11061244 at NHTSA ↗

ODI 11111866 · 40,000 mi

CLOCK SPRING FAILURE IN MOTION WHILE TURNING ON A CITY STREET WITH A LITTLE OVER 40K MILES ON VEHICLE. THIS VIN NUMBER DID NOT APPEAR ON 15V-483 RECALL. RECOMMEND INCLUSION OF THIS COMPLAINT ON THE RQ 17-009 INVESTIGATION TO WIDEN THE RECALLED VIN'S. REPAIR DONE BY OKC VOLKSWAGEN AT A COST OF $600

Look up ODI 11111866 at NHTSA ↗

0
1
ODI 11546885

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.

Look up ODI 11546885 at NHTSA ↗

1
ODI 10562493 · 9,000 mi

ENGINE STALLED APPROACHING STOP-SIGN REAR ENDED VEHICLE IN FRONT OF US. THIS WAS THE THIRD TIME THIS HAS HAPPENED WITH A STALLING ISSUE NOT ACCIDENT, SEEMS TO BE AT LOWER (UNDER 30MPH) SPEED OFTEN AS YOU START TO SLOW FOR A STOP SIGN OR STOP LIGHT. IT NOW HAS HAPPENED AGAIN YESTERDAY EXITING AN AUTOMATED CAR WASH. HAVE TAKEN IT TO VOLKSWAGEN THREE TIMES, ONCE THEY CHANGED THE ELECTRONIC (BRAIN) BOX THEY SAID BUT NO FAILURES OR CODES WERE RECORDED, SO THEY WERE JUST TRYING SOMETHING, AFTER DOING SOME ONLINE RESEARCH IT SEEMS THERE MAY BE SOME IS…

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Steering
1
ODI 10579682 · 19,000 mi

THE CAR ENGINE AND POWER HAS SHUT DOWN 5 TIMES WHILE DRIVING. FOUR TIMES ON SIDE STREETS AS WELL AS ONCE ON THE HIGHWAY. WHEN THIS OCCURS THE CAR MUST BE PLACED INTO PARK TO RESTART VEHICLE. THE CAR LOOSES ALL POWER EXCEPT RADIO STAYS ON. HIGHWAY INCIDENT THE BRAKES HAD TO BE PUMPED. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP TO BE FIXED EACH TIME IT HAS HAPPENED. FIRST TIME WE WERE TOLD A COMPUTER UPDATE WAS NEEDED. SECOND TIME THE WIRING HARNESS AND THIS THIRD TIME THE FUEL PUMP. THERE ARE TIMES IT HAPPENED BEFORE WE WERE ABLE TO GET THE CAR …

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5
ODI 10980941 · 82,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND THE STEERING CLOCK SPRING WAS REPLACED. THE CONTACT STATED THAT THE DEALER CONFIRMED THAT THE CLOCK SPRING WAS REPAIRED PER A PREVIOUS RECALL VIA THE PREVIOUS OWNER OF THE VEHICLE. THE CONTACT STATED THAT THE REPAIR FAILED AND IT WAS THE MANUFACTURER'S RESPONSIBILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR W…

Look up ODI 10980941 at NHTSA ↗

ODI 11063961 · 93,600 mi

WHEN BACKING OUT OF A PARKING SPOT, I HEARD A CRACK FROM THE STEERING WHEEL. AN ERROR: AIRBAG WARNING LIGHT CAME ON, AND THE HORN AND STEERING WHEEL CONTROLS STOPPED WORKING. THIS APPEARS TO BE A CLOCK SPRING FAILURE. I BELIEVE THIS VEHICLE WAS SUBJECT TO A PREVIOUS RECALL FOR THIS PART, AND IT WAS PROBABLY REPLACED UNDER PREVIOUS OWNERSHIP. WILL BE TAKING IT TO THE DEALER ASAP.

Look up ODI 11063961 at NHTSA ↗

ODI 11075055 · 70,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. WHILE DRIVING VARIOUS SPEEDS, THE CLOCKSPRING MALFUNCTIONED IN THE VEHICLE. THE CONTACT STATED THAT THE HORN BEEPED INCESSANTLY AND THERE WERE NOISES IN THE STEERING COLUMN. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED. OURISMAN VOLKSWAGEN IN LAUREL, MARYLAND WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Look up ODI 11075055 at NHTSA ↗

4
ODI 11063961 · 93,600 mi

WHEN BACKING OUT OF A PARKING SPOT, I HEARD A CRACK FROM THE STEERING WHEEL. AN ERROR: AIRBAG WARNING LIGHT CAME ON, AND THE HORN AND STEERING WHEEL CONTROLS STOPPED WORKING. THIS APPEARS TO BE A CLOCK SPRING FAILURE. I BELIEVE THIS VEHICLE WAS SUBJECT TO A PREVIOUS RECALL FOR THIS PART, AND IT WAS PROBABLY REPLACED UNDER PREVIOUS OWNERSHIP. WILL BE TAKING IT TO THE DEALER ASAP.

Look up ODI 11063961 at NHTSA ↗

ODI 11097685 · 56,700 mi

CLOCK SPRING IN STEERING COLUMN BROKE WHEN TURNING STEERING WHEEL. AS A RESULT, AIRBAG LIGHT HAS ILLUMINATED, INDICATING AN AIRBAG FAULT. AIRBAG ERROR ALSO INDICATED ON THE DASHBOARD INFORMATION SCREEN. IN ADDITION, ALL STEERING WHEEL BUTTONS HAVE STOPPED WORKING. UPON RESEARCHING, THIS HAS BEEN A KNOWN ISSUE, AND ALSO A RECALL ITEM. IN CALLING THE LOCAL DEALER, I WAS REFERRED TO VW OF AMERICA FOR ASSISTANCE. THEY LOOKED INTO MY VIN, SND INFORMED ME THAT MY VEHICLE HAD ALREADY BEEN IN UNDER RECALL TO HAVE THE CLOCK SPRING REPLACED (2016), AND T…

Look up ODI 11097685 at NHTSA ↗

ODI 11258339 · 89,000 mi

WHILE RIDING ON THE EXPRESSWAY WITH MY WIFE DRIVING, EVERYTHING ON THE DASHBOARD AS WELL AS THE RADIO STARTED FLICKERING ON AND OFF THEN WE LOST POWER STEERING. JUST ABOUT EVERY CODE LITE UP FROM THE ENGINE LIGHT, BRAKE LIGHT AND GOT A MESSAGE SAYING EPC & ABS FAILURE.

Look up ODI 11258339 at NHTSA ↗

—00
2
ODI 10579682 · 19,000 mi

THE CAR ENGINE AND POWER HAS SHUT DOWN 5 TIMES WHILE DRIVING. FOUR TIMES ON SIDE STREETS AS WELL AS ONCE ON THE HIGHWAY. WHEN THIS OCCURS THE CAR MUST BE PLACED INTO PARK TO RESTART VEHICLE. THE CAR LOOSES ALL POWER EXCEPT RADIO STAYS ON. HIGHWAY INCIDENT THE BRAKES HAD TO BE PUMPED. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP TO BE FIXED EACH TIME IT HAS HAPPENED. FIRST TIME WE WERE TOLD A COMPUTER UPDATE WAS NEEDED. SECOND TIME THE WIRING HARNESS AND THIS THIRD TIME THE FUEL PUMP. THERE ARE TIMES IT HAPPENED BEFORE WE WERE ABLE TO GET THE CAR …

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ODI 11254455 · 112,000 mi

INTERMITTENTLY POWER STEERING WOULD NOT ENGAGE WHEN THE CAR WAS STARTED. TURNED THE CAR OFF AFTER GETTING THE STEERING WHEEL TO LOCK AND POWER STEERING CAME BACK.. LATER NOTICED THE STEERING WAS LOOSE AND WOULD THE STEERING WHEEL WOULD OSCILLATE RAPIDLY. PROBLEM BECAME MORE FREQUENT OVER TWO WEEKS. TOOK TO DEALERSHIP AND THEY DIAGNOSED AS STEERING MODULE NEEDED REPROGRAMMING. PROBLEM RETURNED THE NEXT DAY AFTER BRAKE VACUUM PUMP WAS REPLACED FOR ~$500. REPAIR NOW DIAGNOSED AS REPLACE STEERING RACK AND WIRING MODULE. CAR HAS 112K MILES MOS…

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0
Unknown Or Other
3
ODI 10776567 · 20,000 mi

WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 35MPH THE VEHICLE SHUT DOWN. I TRIED TO RE-START THE ENGINE AND IT DID NOT START. THE VEHICLE CAME TO FULL STOP. IT TOOK A WHILE TO RE-START THE ENGINE. THE FIRST INCIDENT WAS REPAIRED BY A VW DEALER, BUT I NEVER GOT A CLEAR EXPLANATION OF WHAT HAPPENED. THE SECOND INCIDENT HAPPENED LAST SUNDAY ON A HIGH TRAFFIC LOCAL ROAD AT ABOUT 45 MPH. THE VEHICLE SHUT DOWN AND AGAIN CAME TO A FULL STOP. IT WILL NOT RE-START.

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ODI 11061244 · 62,000 mi

I WAS DRIVING AND THE CAR BEGAN TO STALL AND VIBRATE. I HAD TO PULL OVER AND TOOK THE CAR IN AND THE REPORTED THAT THE IGNITION COIL WAS BAD.

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ODI 11340620 · 97,500 mi

I'VE ONLY OWNED THE VW TIGUAN 2012 FOR 6 MONTHS, JANUARY 2020 AND THE VEHICLE ENGINE SHUTS OFF, ALL POWER LOST AND HAS TO BE RESTARTED. THIS HAS HAPPENED MORE THAN 8 TIMES IN THE PAST 6 MONTHS, 2 TIMES IN THE PAST WEEK, IT SHUT OFF WHILE DRIVING ON THE HIGHWAY AND YESTERDAY JULY 20,2020 WHILE DRIVING THROUGH AN INTERSECTION.

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2
ODI 11083464 · 48,000 mi

I HEARD A LOUD CLICKING SOUND WHEN TURNING MY STEERING WHEEL AND SINCE THEN MY AIRBAG LIGHT HAS BEEN ON AND MY HORN DOES NOT WORK ON MY VEHICLE. I SAW THE RECALL FOR THE CLOCK WHEEL SPRING IN 2015 AND THEY CLAIM IT HAS BEEN FIXED, BUT I HAVE SINCE SEEN FURTHER INVESTIGATION AS TO WHETHER OR NOT VW ACTUALLY FIXED THE PROBLEM. MY CAR WAS STATIONARY AND I WAS ATTEMPTING TO TURN OUT OF A PARKING SPOT WHEN THIS HAPPENED. I STILL HEAR CLICKING NOISES IN THE STEERING WHEEL SOMETIMES WHEN I TURN.

Look up ODI 11083464 at NHTSA ↗

ODI 11111866 · 40,000 mi

CLOCK SPRING FAILURE IN MOTION WHILE TURNING ON A CITY STREET WITH A LITTLE OVER 40K MILES ON VEHICLE. THIS VIN NUMBER DID NOT APPEAR ON 15V-483 RECALL. RECOMMEND INCLUSION OF THIS COMPLAINT ON THE RQ 17-009 INVESTIGATION TO WIDEN THE RECALLED VIN'S. REPAIR DONE BY OKC VOLKSWAGEN AT A COST OF $600

Look up ODI 11111866 at NHTSA ↗

4
ODI 10776567 · 20,000 mi

WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 35MPH THE VEHICLE SHUT DOWN. I TRIED TO RE-START THE ENGINE AND IT DID NOT START. THE VEHICLE CAME TO FULL STOP. IT TOOK A WHILE TO RE-START THE ENGINE. THE FIRST INCIDENT WAS REPAIRED BY A VW DEALER, BUT I NEVER GOT A CLEAR EXPLANATION OF WHAT HAPPENED. THE SECOND INCIDENT HAPPENED LAST SUNDAY ON A HIGH TRAFFIC LOCAL ROAD AT ABOUT 45 MPH. THE VEHICLE SHUT DOWN AND AGAIN CAME TO A FULL STOP. IT WILL NOT RE-START.

Look up ODI 10776567 at NHTSA ↗

ODI 11061244 · 62,000 mi

I WAS DRIVING AND THE CAR BEGAN TO STALL AND VIBRATE. I HAD TO PULL OVER AND TOOK THE CAR IN AND THE REPORTED THAT THE IGNITION COIL WAS BAD.

Look up ODI 11061244 at NHTSA ↗

ODI 11111866 · 40,000 mi

CLOCK SPRING FAILURE IN MOTION WHILE TURNING ON A CITY STREET WITH A LITTLE OVER 40K MILES ON VEHICLE. THIS VIN NUMBER DID NOT APPEAR ON 15V-483 RECALL. RECOMMEND INCLUSION OF THIS COMPLAINT ON THE RQ 17-009 INVESTIGATION TO WIDEN THE RECALLED VIN'S. REPAIR DONE BY OKC VOLKSWAGEN AT A COST OF $600

Look up ODI 11111866 at NHTSA ↗

0—
1
ODI 11192234 · 80,000 mi

FOR ALMOST TWO YEARS, INTERMITTENTLY BUT CONSISTENTLY, THE CAR WILL LOSE POWER AFTER A WARM START. IGNITION TURNS OVER APPROPRIATELY AND STARTS, BUT AFTER PULLING OUT OF PARKING SPOT IN A LOT OR INTO TRAFFIC, THE CAR JUST LOSES POWER. BATTERY LIGHT GOES ON AND YOU HAVE TO PUT CAR BACK IN PARK AND START IT AGAIN. THE SECOND TIME IT STARTS IT STRUGGLES BUT RESTARTS AND TYPICALLY DOES NOT LOSE POWER OR STALL AGAIN. SOMETIMES THE CAR WILL START TO LOSE POWER AND AS YOU PREPARE FOR IT TO STALL IT REGAINS POWER AND SHOOTS FORWARD REGARDLESS OF HOW LI…

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00
Fuel/Propulsion System
3
ODI 10565260 · 45,000 mi

SEVERAL TIMES, AFTER STARTING MY TIGUAN AND BACKING OUT OF A PARKING SPACE OR DRIVING OUT OF MY DRIVEWAY WITHIN MINUTES OF STARTING THE ENGINE, WHILE IN REVERSE OR IN DRIVE, THE CAR JUST TURNS OFF WITH IT IN GEAR, SO THEN I HAVE HAD TO RESTART THE ENGINE TO CONTINUE ON WITH MY TRAVELS. THIS APPEARS TO HAPPEN AFTER THE CAR HAS BEEN RUNNING FOR AWHILE, THEN IS TURNED OFF FOR ABOUT A HALF HOUR AND THEN I GO TO DRIVE IT SOMEWHERE ELSE, SO IT IS WARMED UP. I HAVE BROUGHT IT TO MY LOCAL VW DEALERSHIP TWO TIMES NOW FOR THIS ISSUE. THE FIRST TIME, THEY…

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ODI 10668833 · 49,000 mi

WE RECENTLY (12-23-2014) BROUGHT THE CAR IN FOR THE AUGUST 11TH 2014 RECALL OF THE TIGUAN ECM/AIR BUBBLE ISSUE RELATED TO THE FUEL PUMP IN THE CARS. OUR CAR WAS NOT EXPERIENCING ANY ISSUES RELATING TO THE RECALL AND DESCRIBED, BUT DUE TO POTENTIAL ISSUES DECIDED TO BRING IT IN TO HAVE IT APPLIED ANYWAYS. UPON LEAVING THE DEALERSHIP, THE CAR WAS ACCELERATING FUNNY, AND WE NOTICED GAS MILEAGE HAD GONE DOWN. DUE TO ECM BEING REFLASHED AS A PART OF THE RECALL, WE CHALKED IT UP AS THE COMPUTER NEEDING TO RE-"LEARN" DRIVING HABITS, SHIFT POINTS, E…

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ODI 11218449 · 81,000 mi

VEHICLE ENGINE SUDDENLY BEGAN IDLING ROUGHLY WHILE STOPPED AT CITY STREET INTERSECTION. WHILE DRIVING THE ENGINE STILL FELT ROUGH AND WOULD OCCASIONALLY STOP RUNNING. AFTER GETTING IT TO A VW SERVICE MECHANIC IT RECEIVED THE FOLLOWING DIAGNOSTIC - "CHECK ENGINE LIGHT: FOUND CAMSHAFT SPOOL VALVE HAS COME APART. FOUND CAM SHAFT BEARING BRACKET OIL SCREEN DAMAGED." AT 81,000 MILES THIS CAR SHOULD NOT EXHIBIT SUCH PROBLEMS. THERE APPEARS TO BE A RECALL ON 2015 VW TIGUAN ENGINES RELATED TO THE SAME PART, CAM SHAFT. I REACHED OUT TO VW FOR ANY…

Look up ODI 11218449 at NHTSA ↗

1
ODI 11516227

Water pump melted and needed to be replaced, car won't start, airbag light is on and clock spring needed to be replaced, heated seat gets extremely hot on driver's side when turned on.

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00
1
ODI 11192234 · 80,000 mi

FOR ALMOST TWO YEARS, INTERMITTENTLY BUT CONSISTENTLY, THE CAR WILL LOSE POWER AFTER A WARM START. IGNITION TURNS OVER APPROPRIATELY AND STARTS, BUT AFTER PULLING OUT OF PARKING SPOT IN A LOT OR INTO TRAFFIC, THE CAR JUST LOSES POWER. BATTERY LIGHT GOES ON AND YOU HAVE TO PUT CAR BACK IN PARK AND START IT AGAIN. THE SECOND TIME IT STARTS IT STRUGGLES BUT RESTARTS AND TYPICALLY DOES NOT LOSE POWER OR STALL AGAIN. SOMETIMES THE CAR WILL START TO LOSE POWER AND AS YOU PREPARE FOR IT TO STALL IT REGAINS POWER AND SHOOTS FORWARD REGARDLESS OF HOW LI…

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Service Brakes
3
ODI 10579682 · 19,000 mi

THE CAR ENGINE AND POWER HAS SHUT DOWN 5 TIMES WHILE DRIVING. FOUR TIMES ON SIDE STREETS AS WELL AS ONCE ON THE HIGHWAY. WHEN THIS OCCURS THE CAR MUST BE PLACED INTO PARK TO RESTART VEHICLE. THE CAR LOOSES ALL POWER EXCEPT RADIO STAYS ON. HIGHWAY INCIDENT THE BRAKES HAD TO BE PUMPED. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP TO BE FIXED EACH TIME IT HAS HAPPENED. FIRST TIME WE WERE TOLD A COMPUTER UPDATE WAS NEEDED. SECOND TIME THE WIRING HARNESS AND THIS THIRD TIME THE FUEL PUMP. THERE ARE TIMES IT HAPPENED BEFORE WE WERE ABLE TO GET THE CAR …

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ODI 10606563 · 3,500 mi

THE BRAKES FIRST APPEARED TO BE SLUGGISH AS I WAS STOPPING FOR A LIGHT. ONCE THE CAR FINALLY STOPPED, THE CATALYTIC CONVERTER WARNING LIGHT BEGAN TO FLASH AND THE ENGINE DIED. I PUT THE CAR IN PARK, TURNED OFF THE IGNITION, THEN TURNED IT BACK ON, AND PUT THE CAR INTO DRIVE. THE ENGINE STARTED, BUT THE CAR SHUDDERED. IT DROVE LESS THAN A MILE BEFORE THE ENGINE DIED AGAIN. I WENT THROUGH THE SAME SEQUENCE IN ORDER TO RESTART THE CAR, BUT THE ENGINE KEPT DYING. IN ALL, IT DIED FIVE TIMES IN FIVE MILES, DYING FASTER AND SHUDDERING HARDER UPON REST…

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ODI 10840392 · 60 mi

MY CAR HAD TWO RECALLS AND I BROUGHT IT IN AS VW OF AMERICA RECOMMENDED AND I DID HAVE OIL CHANGE AT THE SAME TIME ON 2/19/2016. I WENT ON VACATION AND WHEN I CAME BACK I NOTICE THE VEHICLE DROVE ROUGHER THEN BEFORE THIS SERVICE. ON WEDNESDAY 03/02/2016, I WAS ON THE FREEWAY AND NOTICE MY CAR LOST BRAKE FUNCTION, I TRY USING EMERGENCY BRAKE AND TRY DOWN SHIFT NOTHING WORK. I FEEL BLESS THAT I MANAGE TO AVOID TWO CAR ACCIDENT AND IT WOULD OF BEEN MY FAULT. I MANAGE TO HIT THE CURB TO STOP THE VEHICLE. I SHIFT MY CAR TO PARK AND SHUT THE ENGI…

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3
ODI 10652459 · 6,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CONTINUED INTO AN INTERSECTION AND CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, INJURIES ON THE LEFT LEG, AND NECK PAIN, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WA…

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ODI 10840392 · 60 mi

MY CAR HAD TWO RECALLS AND I BROUGHT IT IN AS VW OF AMERICA RECOMMENDED AND I DID HAVE OIL CHANGE AT THE SAME TIME ON 2/19/2016. I WENT ON VACATION AND WHEN I CAME BACK I NOTICE THE VEHICLE DROVE ROUGHER THEN BEFORE THIS SERVICE. ON WEDNESDAY 03/02/2016, I WAS ON THE FREEWAY AND NOTICE MY CAR LOST BRAKE FUNCTION, I TRY USING EMERGENCY BRAKE AND TRY DOWN SHIFT NOTHING WORK. I FEEL BLESS THAT I MANAGE TO AVOID TWO CAR ACCIDENT AND IT WOULD OF BEEN MY FAULT. I MANAGE TO HIT THE CURB TO STOP THE VEHICLE. I SHIFT MY CAR TO PARK AND SHUT THE ENGI…

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ODI 11546885

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.

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1
ODI 11546885

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.

Look up ODI 11546885 at NHTSA ↗

2
ODI 10579682 · 19,000 mi

THE CAR ENGINE AND POWER HAS SHUT DOWN 5 TIMES WHILE DRIVING. FOUR TIMES ON SIDE STREETS AS WELL AS ONCE ON THE HIGHWAY. WHEN THIS OCCURS THE CAR MUST BE PLACED INTO PARK TO RESTART VEHICLE. THE CAR LOOSES ALL POWER EXCEPT RADIO STAYS ON. HIGHWAY INCIDENT THE BRAKES HAD TO BE PUMPED. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP TO BE FIXED EACH TIME IT HAS HAPPENED. FIRST TIME WE WERE TOLD A COMPUTER UPDATE WAS NEEDED. SECOND TIME THE WIRING HARNESS AND THIS THIRD TIME THE FUEL PUMP. THERE ARE TIMES IT HAPPENED BEFORE WE WERE ABLE TO GET THE CAR …

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ODI 11254455 · 112,000 mi

INTERMITTENTLY POWER STEERING WOULD NOT ENGAGE WHEN THE CAR WAS STARTED. TURNED THE CAR OFF AFTER GETTING THE STEERING WHEEL TO LOCK AND POWER STEERING CAME BACK.. LATER NOTICED THE STEERING WAS LOOSE AND WOULD THE STEERING WHEEL WOULD OSCILLATE RAPIDLY. PROBLEM BECAME MORE FREQUENT OVER TWO WEEKS. TOOK TO DEALERSHIP AND THEY DIAGNOSED AS STEERING MODULE NEEDED REPROGRAMMING. PROBLEM RETURNED THE NEXT DAY AFTER BRAKE VACUUM PUMP WAS REPLACED FOR ~$500. REPAIR NOW DIAGNOSED AS REPLACE STEERING RACK AND WIRING MODULE. CAR HAS 112K MILES MOS…

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1
ODI 10458932 · 680 mi

WHILE SLOWLY ROLLING TO A STOP THE BRAKES LOCKED UP AND DID NOT ENGAGE. I HAD TO APPLY SEVERE FORCE TO THE BRAKE PEDAL. WHEN I APPLIED THE FORCE THE BRAKE PEDAL RESISTED AND POPPED BACK TWICE BEFORE THE VEHICLE FINALLY STOPPED. PRIOR TO THIS INCIDENT I HAVE REPORTED TO VW AND TAKEN THE VEHICLE IN FOR ISSUES WITH THE TRANSMISSION AND THE ENGINE SHAKING. THE CAR WAS RETURNED TO ME 10 DAYS PRIOR TO THIS INCIDENT. THE TWO MAY OR MAY NOT BE RELATED. *TR

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Power Train
1
ODI 10562493 · 9,000 mi

ENGINE STALLED APPROACHING STOP-SIGN REAR ENDED VEHICLE IN FRONT OF US. THIS WAS THE THIRD TIME THIS HAS HAPPENED WITH A STALLING ISSUE NOT ACCIDENT, SEEMS TO BE AT LOWER (UNDER 30MPH) SPEED OFTEN AS YOU START TO SLOW FOR A STOP SIGN OR STOP LIGHT. IT NOW HAS HAPPENED AGAIN YESTERDAY EXITING AN AUTOMATED CAR WASH. HAVE TAKEN IT TO VOLKSWAGEN THREE TIMES, ONCE THEY CHANGED THE ELECTRONIC (BRAIN) BOX THEY SAID BUT NO FAILURES OR CODES WERE RECORDED, SO THEY WERE JUST TRYING SOMETHING, AFTER DOING SOME ONLINE RESEARCH IT SEEMS THERE MAY BE SOME IS…

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0
1
ODI 10562493 · 9,000 mi

ENGINE STALLED APPROACHING STOP-SIGN REAR ENDED VEHICLE IN FRONT OF US. THIS WAS THE THIRD TIME THIS HAS HAPPENED WITH A STALLING ISSUE NOT ACCIDENT, SEEMS TO BE AT LOWER (UNDER 30MPH) SPEED OFTEN AS YOU START TO SLOW FOR A STOP SIGN OR STOP LIGHT. IT NOW HAS HAPPENED AGAIN YESTERDAY EXITING AN AUTOMATED CAR WASH. HAVE TAKEN IT TO VOLKSWAGEN THREE TIMES, ONCE THEY CHANGED THE ELECTRONIC (BRAIN) BOX THEY SAID BUT NO FAILURES OR CODES WERE RECORDED, SO THEY WERE JUST TRYING SOMETHING, AFTER DOING SOME ONLINE RESEARCH IT SEEMS THERE MAY BE SOME IS…

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000
1
ODI 10458932 · 680 mi

WHILE SLOWLY ROLLING TO A STOP THE BRAKES LOCKED UP AND DID NOT ENGAGE. I HAD TO APPLY SEVERE FORCE TO THE BRAKE PEDAL. WHEN I APPLIED THE FORCE THE BRAKE PEDAL RESISTED AND POPPED BACK TWICE BEFORE THE VEHICLE FINALLY STOPPED. PRIOR TO THIS INCIDENT I HAVE REPORTED TO VW AND TAKEN THE VEHICLE IN FOR ISSUES WITH THE TRANSMISSION AND THE ENGINE SHAKING. THE CAR WAS RETURNED TO ME 10 DAYS PRIOR TO THIS INCIDENT. THE TWO MAY OR MAY NOT BE RELATED. *TR

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

28 mentions · 18.3% of complaints

Median mileage: 66,500 mi (22 usable records).

ODI 10445014 · 4,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE REAR WHEELS SEIZED ABNORMALLY WITH THE ILLUMINATION OF THE ELECTRONIC EMERGENCY WARNING LIGHT AND CAUSING THE CONTACT TO LOOSE CONTROL OF THE VEHICLE ON MORE THAN ONE OCCASION. THE DEALER WAS CONTACTED AND DIAGNOSED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000 AND THE CURRENT MILEAGE WAS 4,300.

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ODI 10495303 · 17,000 mi

2012 TIGUAN (~18,000 MILES) HAS STALLED AT LOW MPH FOUR TIMES. THE CHECK ENGINE LIGHT CAME ON ONE OCCASION BUT NOT THE OTHERS. AT EACH TIME THE VEHICLE WOULD RESTART AFTER PUTTING IT IN PARK. TOOK IT IN TO DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG, TOLD ME TO MAKE NOTE OF TEMP, MILEAGE, GAS LEVEL IF IT HAPPENED AGAIN. THANKFULLY THIS ONLY HAPPENED WHEN OTHER CARS WERE NOT NEAR ENOUGH TO CAUSE HARM. *TR

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ODI 10497900 · 12,000 mi

SEVERAL TIMES WHILE DRIVING MY SUV MANY FAILURE INDICATOR LIGHTS INDICATING EPC FAILURE, TIRE MONITORING SYSTEM FAILURE, LICENSE PLATE LIGHT NOT WORKING, LEFT TURN SIGNAL NOT WORKING, BRAKES LIGHTS DO NOT LIGHT UP, ESC NOT FUNCTIONING. TRUNK ALSO WILL NOT UNLOCK. IT SEEMED LIKE EVERY SYSTEM WARNING LIGHT THIS CAR HAS CAME ON SHOWING SYSTEM FAILURES. EVERYTIME THIS HAS HAPPENED MY CAR LOSES POWER AND BARELY WANTS TO MOVE OR STALLS ALL TOGETHER HAVING THE AUTOMOBILES BEHIND ME ALMOST REAR END MY SUV. THIS SUV WITH THESE PROBLEMS IS A ACCIDENT WAI…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

20 mentions · 13.1% of complaints

Median mileage: 47,000 mi (19 usable records).

ODI 10490341 · 5,870 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE EPC AND ALTERNATOR WARNING INDICATORS. THE ENGINE RESTARTED AFTER TEN MINUTES. ONCE THE VEHICLE WAS IN OPERATION, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THE CONTACT THAT THE FUEL PRESSURE SENOR WAS FAULTY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TEN DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DETERMINE THE PROBLEM. THE M…

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ODI 10493431 · 15,000 mi

AFTER STOPPING AT A TRAFFIC CONTROL DEVICE, DRIVER ACCELERATED INTO AN INTERSECTION, AT WHICH TIME THE VEHICLE'S ENGINE STALLED. THE VEHICLE HAD TO BE PLACED INTO PARK, AND WAS THEN ABLE TO BE RESTARTED. THE DEALERSHIP'S SERVICE CENTER PERFORMED A FUEL PUMP PRESSURE TEST, RESULTING IN A FAILURE. IT WAS DETERMINED THAT THE FUEL PUMP HAD FAILED, AND NEEDED TO BE REPLACED. OWNER HAS TWO OF THESE VEHICLES (EXACT MODEL AND MODEL YEAR), AND THE SAME INCIDENT/EQUIPMENT FAILURE TOOK PLACE WITH BOTH VEHICLES DURING THE SPAN OF A MONTH. THE SAME PART…

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ODI 10494975 · 8,748 mi

I WAS MAKING A RIGHT TURN ON A RED LIGHT AND THE VEHICLE TURNED OFF ALMOST MID TURN, FORCING AN INCOMING CAR TO SWERVE QUICKLY TO THE NEXT LANE. THIS STALLING HAS OCCURRED ABOUT 4-5 TIMES IN A 6 MONTH TIME LAPSE. MAINLY IT HAS HAPPENED WHEN I'VE BEEN MOVING SLOW IN TRAFFIC, GOING THROUGH SPEED BUMPS AND LOCAL PARKING LOTS, BUT THE MOST SERIOUS WAS THE ONE I MENTIONED EARLIER. THIS IS MY SECOND TIGUAN, THE DEALERSHIP HAD CHANGED MY FIRST ONE BECAUSE OF THE SAME ISSUE, BUT NOW IT'S HAPPENING AGAIN WITH THIS ONE; BOTH HAVE BEEN NEW AND HAVE HAD LO…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

14 mentions · 9.2% of complaints

Median mileage: 90,000 mi (6 usable records).

ODI 10515119 · 24,900 mi

CAME TO A STOP, TURNED CAR OFF, DECIDED TO MOVE IT UP A BIT. NO POWER STEERING, SOLID RED WARNING LIGHT. TURNED CAR OFF, TRIED AGAIN, SAME RESULT, NO POWER STEERING, SOLID LIGHT. TURNED CAR OFF, WAITING 30 SECONDS, RESTARTED POWER STEERING BACK, NO LIGHT. VERY CONCERNED THAT I AM IN EFFECT, REBOOTING THE SYSTEM TO GET MY ELECTRO POWER STEERING BACK..WHAT IF I WERE DRIVING AT THE TIME? WHAT IF IT WERE MY WIFE? *TR

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ODI 10787190

MECHANIC REPORT: AFTER REPLACEMENT OF SPIRAL SPRING YELLOW STEERING GEAR MECHANICAL MALFUNCTION. CHECKED WORK PREVIOUSLY PERFORMED. NO PROBLEM FOUND. PERFORMED CAPASITOR DISCHARGE. DTS STILL WILL NOT ERASE. CONTACTED TECH LINE(VTA# 1505839). UPDATED SOFTWARE OF STEERING ASSIST MODULE. STILL WILL NOT ERASE. PERFORMED VOLTAGE DROP TEST ON WIRES. ALL OK. PER TECHNICAL ASSISTANCE FROM VW ELECTROMECHANICAL STEERING NEEDS TO BE REPLACED. POWER STEERING PROBLEM DID NOT OCCUR UNTIL REPAIRS DONE ASSOCIATED WITH NHTSA RECALL: 15V483

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ODI 11221641 · 76,800 mi

THE STEERING FELT UNUSUALLY LOOSE WHILE DRIVING ON A RAINY DAY, THEN AFTER PARKING THE CARE FOR SOME 30 MINUTES AND TURNING TI BACK ON THE RED STEERING WHEEL INDICATION WAS ON AND IT WAS VERY HARD TO STEER, THE DEALER SCANNED IT AND FOUND NO PROBLEMS. AFTER THAT IT WAS TURNING ON/OFF, IT FEELS NORMAL WHILE DRIVING THE BECOMES VERY LOOSE, AND THEN BACK AGAIN. THREE INDEPENDENT MECHANIC HAVE DIAGNOSED THAT THE CONTROL UNIT OF THE ELECTRIC POWER STEERING WAS DAMAGED. THE UNIT IS SOLD AS A WHOLE PART FORCING THE CHANGE OF THE RACK AND PINION PART.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Oil consumption or dilution

4 mentions · 2.6% of complaints

Median mileage: 88,500 mi (4 usable records).

ODI 10980930 · 71,000 mi

MY CAR SUDDENLY STARTED HAVING PROBLEMS ACCELERATING IN FREEWAY TRAFFIC. I TOOK IT TO A GARAGE AND GOT A PART REPAIRED. AFTERWARDS I WAS ALERTED TO EXCESSIVE OIL CONSUMPTION IN THE CAR (HAVING TO FILL OIL EVERY WEEK) AT NO POINT IS THERE A WARNING ABOUT THE OIL BURNING OR CHECK ENGINE LIGHT. THEN WITHOUT WARNING AGAIN WHILE DRIVING ON A CITY STREET, MY TENSIONER BELT SLIPS CAUSING MASSIVE ENGINE DAMAGE, RENDERING THE CAR UNDRIVEABLE AND THE ENGINE NOW NEEDS REPLACED ON A 5 YEAR OLD CAR. THERE ARE NUMEROUS LAWSUITS CURRENTLY PENDING AGAINST VOL…

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ODI 11000395 · 88,000 mi

I'VE HAD OIL CONSUMPTION ISSUES FOR A COUPLE YEARS...BUT WAS ALWAYS BRUSHED OFF BY THE DEALER BEING TOLD IT'S 'WITHIN VW SPECK' UNTIL THE WARRANTY EXPIRED (THEY ALSO NEVER DOCUMENTED THESE VISITS). THEN MIRACULOUSLY THEY FOUND AN ISSUE WHICH WAS NOW A $3000 FIX. I TOOK IT FOR A 2ND OPINION TO ANOTHER VW DEALER AND WAS TOLD THE TURBO DIDN'T NOT NEED TO BE REPLACED. NOW MY CAR IS COMPLETE FAILURE DUE TO THE TIMING CHAIN SKIPPING AND ALSO FIRED ALL THE PISTONS AT ONCE. NOW IT'S A $7500 REPAIR TO FIX THE TURBO AND THE ENGINE. NO WARNING LIGHTS CAME…

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ODI 11020732 · 89,000 mi

MY CHECK ENGINE LIGHT CAME ON, INDICATING CODE P0341. I TOOK THE CAR INTO THE SHOP AND THEY REPLACED THE CAMSHAFT POSITION SENSOR IN AN ATTEMPT TO FIX THE PROBLEM. THE CAR WAS RETURNED TO ME WITH THE CHECK ENGINE LIGHT OFF. TWO DRIVES LATER THE CHECK ENGINE LIGHT WAS BACK ON, AND WHILE DRIVING THE EPC LIGHT WOULD INTERMITTENTLY LIGHT WHEN A NASTY RATTLE BECAME AUDIBLE. THIS TYPICALLY HAPPENED UPON ACCELERATION, NEAR 2K RPM. I HAVE NOT DRIVEN IT OVER 30 MPH SINCE THIS ISSUE STARTED, ONLY ACCELERATING VERY GINGERLY. I TOOK THE CAR BACK INTO THE M…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Battery drain and no-start mentions

2 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11493359

The front headlight does not work on one side but the high beam and running lights still work on both sides. Might be an issue with the ballast or electrical system. A few days later my car would not start in the morning. The engine would crank but never start. There were no warning lights or signs of anything not working correctly. Seems like it might be because of the timing system either the belt/chain or the tensioner. Have to get cared towed to shop to have inspected and prices for repairs are very high. I've owned this vehicle for only 3 …

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ODI 11516227

Water pump melted and needed to be replaced, car won't start, airbag light is on and clock spring needed to be replaced, heated seat gets extremely hot on driver's side when turned on.

Look up ODI 11516227 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

2 mentions · 1.3% of complaints

Median mileage: 28,500 mi (2 usable records).

ODI 11141473 · 10,000 mi

AT HIGHWAY SPEEDS EXCEEDING 45 MPH OR HARD ACCELERATION THE BODY PITCHES AND ROLLS IN A JERKING MOTION. AS THE SPEED INCREASES OR THE DRIVING SURFACE BECOME ROUGH, THE BODY FEELS SEPARATED FROM THE FRAME. AS A A RESULT, CONTROL OF THE VEHICLE IS MARGINAL UNTIL THE SPEED IS REDUCED. THE VEHICLE HAS BEEN CLEARED OF ANY VISIBLE PHYSICAL DEFECTS BY THE LOCAL VW DEALER. VW TECHNICAL ASSISTANCE SUGGESTED REPLACING THE LEFT AND RIGHT FRONT CV AXLES, WHICH WAS DONE. THERE WAS NO IMPROVEMENT IN THE HANDLING. BECAUSE OF THE AGE AND 81000 MILES ON THE VEH…

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ODI 11152342 · 47,000 mi

I WAS DRIVING MY TIGUAN WHEN IT STALLED OUT AT THE END OF THE STREET. I WAS ABLE TO TURN THE CAR OFF AND THEN ON AGAIN AND IT STARTED JUST FINE. I WAS ABLE TO DRIVE MY CAR UP THE STREET WHEN IT STARTED JERKING, SPUTTERING, AND LURCHING, LIKE IT DID NOT WANT TO GO FORWARD. THE CHECK ENGINE LIGHT CAME ON AT THIS TIME. I WAS ABLE TO DRIVE ABOUT 1000 FEET TO THE NEAREST GAS STATION. THE CHECK ENGINE LIGHT REMAINED ON. WE STARTED THE CAR AGAIN THIS MORNING, AND IT DID THE SAME THING: LURCHING, JERKING, AND SPUTTERING. IT WAS ABLE TO DRIVE ABOUT 500 …

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

1 mentions · 0.7% of complaints

Median mileage: 680 mi (1 usable records).

ODI 10458932 · 680 mi

WHILE SLOWLY ROLLING TO A STOP THE BRAKES LOCKED UP AND DID NOT ENGAGE. I HAD TO APPLY SEVERE FORCE TO THE BRAKE PEDAL. WHEN I APPLIED THE FORCE THE BRAKE PEDAL RESISTED AND POPPED BACK TWICE BEFORE THE VEHICLE FINALLY STOPPED. PRIOR TO THIS INCIDENT I HAVE REPORTED TO VW AND TAKEN THE VEHICLE IN FOR ISSUES WITH THE TRANSMISSION AND THE ENGINE SHAKING. THE CAR WAS RETURNED TO ME 10 DAYS PRIOR TO THIS INCIDENT. THE TWO MAY OR MAY NOT BE RELATED. *TR

Look up ODI 10458932 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b