Auto Recall Watch
U.S. public vehicle records

2017 Volkswagen TIGUAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

75 owner complaints analyzed

4 distinct recall campaigns

26,000 mi median reported failure mileage

Scope: 2017 model year. Data updated: . 23 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 24 of 75 complaints (32.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior2330.7%
Electrical and battery issues68.0%
Engine operation56.7%
Braking behavior56.7%
Fuel system concerns34.0%
Transmission and shifting11.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
24
Engine
15
Electrical System
12
Steering
12
Unknown Or Other
9
Air Bags:Frontal:Driver Clockspring/Spiral Cassette
6
Fuel/Propulsion System
6
Power Train
5
Component breakdown data
CategoryCount
Air Bags24
Engine15
Electrical System12
Steering12
Unknown Or Other9
Air Bags:Frontal:Driver Clockspring/Spiral Cassette6
Fuel/Propulsion System6
Power Train5

Air Bags: 24; Engine: 15; Electrical System: 12; Steering: 12; Unknown Or Other: 9; Air Bags:Frontal:Driver Clockspring/Spiral Cassette: 6; Fuel/Propulsion System: 6; Power Train: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
11
25,000 to 49,999
8
50,000 to 74,999
4
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00011
25,000 to 49,9998
50,000 to 74,9994
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 11; 25,000 to 49,999: 8; 50,000 to 74,999: 4; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (11). 52 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
2
2018
8
2019
5
2020
7
2021
4
2022
21
2023
9
2024
3
2025
11
2026
5
Complaints over time data
CategoryCount
20172
20188
20195
20207
20214
202221
20239
20243
202511
20265

2017: 2; 2018: 8; 2019: 5; 2020: 7; 2021: 4; 2022: 21; 2023: 9; 2024: 3; 2025: 11; 2026: 5

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 23 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Engine operation appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11088947 · 2018-04-19 (April 19, 2018)

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

Owner-reported narrative. 26,000 miles reported. Look up ODI 11088947 at NHTSA ↗

Owner report 11120926 · 2018-08-19 (August 19, 2018)

WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

Owner-reported narrative. 28,000 miles reported. Look up ODI 11120926 at NHTSA ↗

Owner report 11480696 · 2022-08-23 (August 23, 2022)

Clock spring failure. First symptom happened 2-3 months ago, my steering wheel radio controls and controls on my touch screen started randomly freezing or breaking. 3 months later, as I was turning my steering wheel, there was a cracking sound and my air bag light came on. The next day my car died but was able to be jumped by roadside assistance, unsure if the battery dying was related. The car was taken to a VW service station and was a confirmed clock spring failure, which I understand means the airbags will not deploy when/if needed. I was t…

Owner-reported narrative. Look up ODI 11480696 at NHTSA ↗

Owner report 11096358 · 2018-05-16 (May 16, 2018)

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

Owner-reported narrative. 18,500 miles reported. Look up ODI 11096358 at NHTSA ↗

Owner report 11091119 · 2018-05-01 (May 1, 2018)

WHILE BRAKING ON ROUGH OR UNEVEN PAVEMENT, THE BRAKE PEDAL PULSATES AND THE BRAKES MAKE A GRINDING NOISE. NORMAL BRAKE PRESSURE WAS APPLIED DURING INCIDENTS. ONLY HAPPING A FEW TIMES A DAY.

Owner-reported narrative. 3,500 miles reported. Look up ODI 11091119 at NHTSA ↗

Owner report 11244184 · 2019-08-15 (August 15, 2019)

CAR WAS SHUT OFF, ON A SLIGHT INCLINE, NEGLECTING TO PUT THE GEAR SELECTOR IN PARK,BY USING THE START/STOP BUTTON. DRIVER BEGAN TO EXIT THE CAR AND NOTED IT WAS ROLLING FORWARD. DRIVER IMMEDIATELY PUT FOOT ON BRAKE PEDAL AND NOTED THE CAR WAS NOT IN PARK AND MOVED GEAR SELECTOR WHICH RESULTED IN NO FURTHER MOTION OF VEHICLE, CHECKING IT AGAIN THIS MORNING FOR CONFIRMATION, I FOUND THE PROBLEM REMAINS. NO MATTER WHAT GEAR IT IS SHUT DOWN IN ,OTHER THAN PARK, THE VEHICLE ROLLS FREELY. I HAD THOUGHT IT HAPPENED ONLY IF SHUT DOWN IN NEUTR…

Owner-reported narrative. 15,000 miles reported. Look up ODI 11244184 at NHTSA ↗

Owner report 11473741 · 2022-07-13 (July 13, 2022)

The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.

Owner-reported narrative. 37,000 miles reported. Look up ODI 11473741 at NHTSA ↗

Owner report 11578584 · 2024-03-20 (March 20, 2024)

I was driving and the fuel gauge quit working randomly. I am unsure how much gas is in my vehicle. I have had to get several repairs since purchasing my car from Carmax including my turbo boost, fuel pump and gas line. I financed the car in 2021 from Carmax.

Owner-reported narrative. Look up ODI 11578584 at NHTSA ↗

Owner report 11431439 · 2021-09-02 (September 2, 2021)

The gas pedal stopped responding during high velocity highway drive. Luckily, I was able to steer the car safely to an emergency stop. I was able to shift gear to N and than to P but the car rocked violently when I tried to switch back to D. The car was towed and a mechanic inspection suggested that it's a transmission fail.

Owner-reported narrative. Look up ODI 11431439 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

75 unique complaints in this selection. Analysis snapshot: 2026-09-30.

30.7%Usable mileage23 / 75 records
100.0%Valid incident date75 / 75 records
100.0%Valid filing date75 / 75 records
100.0%Ordered incident and filing dates75 / 75 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
5032.7%
ODI 10490341 · 5,870 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE EPC AND ALTERNATOR WARNING INDICATORS. THE ENGINE RESTARTED AFTER TEN MINUTES. ONCE THE VEHICLE WAS IN OPERATION, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THE CONTACT THAT THE FUEL PRESSURE SENOR WAS FAULTY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TEN DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DETERMINE THE PROBLEM. THE M…

Look up ODI 10490341 at NHTSA ↗

2920.9%
ODI 10549968 · 5,838 mi

MY FIRST ISSUE WITH A CHECK ENGINE LIGHT CAME ON 1 MONTH INTO MY 3+ YEAR LEASE WITH UNDER 1,000 MILES ON THE CAR. I WAS TOLD IT WAS FINE TO DRIVE, AS THEY COULDN'T FIT ME IN FOR SERVICE WITH A LOANER FOR 2 WKS!! THE LIGHT EVENTUALLY WENT OFF IN 2 DAYS WITHOUT AN ISSUE. HOWEVER, IT HAPPENED AGAIN AT 5K MILES. THE CHECK ENGINE LIGHT CAME ON AND I PROCEEDED TO DRIVE AROUND THE CORNER FROM MY HOME. I STOPPED AT A STOP SIGN, ACCELERATED SLIGHTLY AND THE CAR DIED. THE CAR HAD A CHECK ENGINE (YELLOW LIGHT ON) AND A RED LIGHT. I HAD LITTLE TO NO CONTRO…

Look up ODI 10549968 at NHTSA ↗

1113.1%
ODI 10583978 · 11,000 mi

WHEN I GOT INTO MY 2014 TIGUAN THE CHECK ENGINE LIGHT WAS ON. SINCE THE CAR IS ONLY 5 MONTHS OLD I DIDN'T GIVE IT MUCH THOUGHT AND FIGURED IT WAS SOMETHING SIMPLE. ABOUT 10 MINUTES INTO MY DRIVE WHILE I WAS SLOWING FOR A RED LIGHT THE CAR COMPLETELY TURNED OFF. I RESTARTED IT AND IT WAS FINE THE REST OF THE DRIVE. I BROUGHT IT TO THE DEALERSHIP THE NEXT DAY AND WAS GIVEN A LOANER. I WAS TOLD THEY ARE GOING TO REPLACE THE ENGINE HARNESS. I HAVEN'T GOTTEN IT BACK YET SO NOT SURE IF THAT FIXED THE ISSUE. *TR

Look up ODI 10583978 at NHTSA ↗

914.5%
ODI 11185882 · 72,000 mi

THESE ENGINES ARE SUSCEPTIBLE TO CARBON BUILD-UP, WHICH MAKE THEM RUN EXTREMELY ROUGH, JERK, MISFIRE, AND OVERALL CANNOT GET UP TO SPEED WHEN COLD. THIS IS DANGEROUS, A WASTE SINCE MPG FALLS DRASTICALLY, AND COULD RESULT AN ACCIDENT. OVER NORMAL WEAR AT 70,000 MILES, MY TIGUAN NEEDED A MANUAL CARBON BUILD-UP REMOVAL FROM THE ENGINE CYLINDERS. THIS SERVICE COST OVER $1,200 FROM THE DEALER, WHICH IS OBVIOUSLY CAUSED BY A MANUFACTURE/ENGINEERING DEFECT! THIS PROBLEM IS WELL KNOWN ONLINE FROM OTHER VW OWNERS AND THE DEALERS, AS THE SERVICE ADV…

Look up ODI 11185882 at NHTSA ↗

1010.4%
ODI 11112066 · 53,200 mi

CHECK ENGINE LIGHT WENT ON FOR NO APPARENT REASON. HAD TAKEN MY CAR FOR A BATTERY RECALL ISSUE AND WAS TOLD BY VW SERVICE PROVIDER THAT THEY WOULD NOT COVER THE PROBLEM. NEXT DAY CHECK ENGINE SIGN POPPED UP. I HAVE NEVER DRIVEN A WORSE CAR IN MY ENTIRE 20 YEARS.

Look up ODI 11112066 at NHTSA ↗

1520.0%
ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

Look up ODI 11096358 at NHTSA ↗

8128.5%
ODI 11081934

THE SAFETY ALERT THAT STOPS YOUR CAR IN CASE OF A COLLISION STOPS MY CAR WITH NONE OR THING IN FRONT OR ON THE SIDE OF IT. MY BACKUP CAMERA STAYS ON CONSISTENTLY WHEN DRIVING FORWARD. THE ELECTRONIC MIDDLE CONSOLE CONSTANTLY FREEZES UP AND WON'T ALLOW ME TO DO ANYTHING OR GOES COMPLETELY BLACK. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING THE MOST RECENT IN THIS COMPLAINT. THE ENGINE ALSO JERKS FORWARD AND IS VERY DANGEROUS TRYING TO PULL OUT ONTO A BUSY STREET. WHEN I MENTIONED THIS TO THE DEALERSHIP THEY SAID THE CAR NEED TO LEARN HOW I DRIVE. …

Look up ODI 11081934 at NHTSA ↗

4121.4%
ODI 11183563 · 230 mi

THE FIRST DAY I DROVE MY NEW 2019 TIGUAN SEL HOME, I OPENED THE PASSENGER DRIVER-SIDE DOOR AND THE HANDLE GOT STUCK AND WOULD NOT GO BACK IN...MADE AN APPOINTMENT FOR 2-DAYS LATER TO GET THIS FIXED. DURING THE 2-DAY WAITING PERIOD, I WAS STOPPED IN A TURNING LANE ON A FOUR-LANE, LIGHTED ROAD TO MAKE A U-TURN. WHEN I HIT THE GAS PEDDLE TO GO THE CAR JERKED FORWARD, AND WENT TO A STANDSTILL FOR ABOUT 5-SECONDS WHILE MY FOOT WAS FIRMLY PRESSING THE GAS PEDDLE. THIS CAUSED THE TWO ONCOMING VEHICLES TO HAVE TO SCREECH TO A STOP; AND THE VEHICLE I…

Look up ODI 11183563 at NHTSA ↗

2517.9%
ODI 11360270

BOUGHT CAR ON 4/6/ 2020 BRAND NEW AT 2600 MILES OIL LITE CAME ON I CHECKED AND IT NEEDED 1 QUART.I WENT TO DEALER THEY CHECKED IT AND ADDED 1 QUART AND TOLD ME TO COME BACK WHEN IT HAPPENS AGAIN . I CHECK IT EVERY WEEK AND NOW 9/21/20 IT IS ADD THE ADD POINT ON THESTICK ODOMETER NOW AT 3800 MILES. THIS HIGH CONSUMPTION IS TO MUCH.THE LIGHT HAS NOT COME ON YET BUT I DONT LIKE RUNNING IT DOWN TO THE BOTTOM OF THE STICK. I HAD A 2019 TIGUAN AND IT NEVER NEEDED OIL AND HAD OVER 8000 MILES ON IT.I BELIEVE THEY MADE CHANGES TO THE ENGINE AND IM NOT…

Look up ODI 11360270 at NHTSA ↗

5337.6%
ODI 11494472

I have to put oil into the engine every 2000 miles. The dealership has run 2 separate oil consumption tests and they claim they are unable to find anything wrong.

Look up ODI 11494472 at NHTSA ↗

11241.6%
ODI 11449330

Sudden Acceleration Issue. Leaving a parking lot at low acceleration my 2022 VW Tiguan SEL R-line suddenly accelerated. I was able to stomp on the brake pedal to remedy the situation. This happened twice in a 12 hour period. I have not yet taken it to the dealer as this is a rare incident at this time. All seemed like normal operation at the time the issue happened.

Look up ODI 11449330 at NHTSA ↗

2435.8%
ODI 11530333

When I click the button to start the car and then quickly reverse, the system locks up. It's a safety hazard. It's happened to me 4 times. Twice on 7-14-23 and another two times within the last 3 weeks.

Look up ODI 11530333 at NHTSA ↗

1826.5%
ODI 11664414

I am writing to formally express my deep concern and disappointment regarding the sudden failure of my Volkswagen Tiguan SE, a brand-new vehicle purchased just three months ago. While driving, the car abruptly stopped in the middle of the road, putting my entire family in grave danger. Fortunately, there was no vehicle immediately behind us, or this could have resulted in a serious accident. Safety Concerns: This incident raises serious questions about the reliability of this vehicle model and whether such a failure should ever occur in a bran…

Look up ODI 11664414 at NHTSA ↗

1020.4%
ODI 11670973

To whom it may concern: I wish to report what a believe is a defect in the new Tiguan which is causing the engine to overheat. The check engine light came on the day after we purchased the vehicle. This was due to a part of the lower shutter in the front of the car breaking off, which prohibited the shutter from opening and shutting. It could not cool the engine and thus the engine started to overheat. We are not entirely sure what caused the piece to break, the mechanic said it was likely a rock. We did not get into an accident and in fact h…

Look up ODI 11670973 at NHTSA ↗

1343.3%
ODI 11703255

“Brand-new 2026 VW Tiguan experienced sudden violent shaking, loss of power, and multiple warning lights within 24 hours of purchase. Dealer confirmed cylinder 1 misfire but could not identify root cause. VW insists vehicle is safe to operate despite no explanation for failure. Vehicle is being returned without root-cause diagnosis.”

Look up ODI 11703255 at NHTSA ↗

Electrical System
2315.0%
ODI 10445014 · 4,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE REAR WHEELS SEIZED ABNORMALLY WITH THE ILLUMINATION OF THE ELECTRONIC EMERGENCY WARNING LIGHT AND CAUSING THE CONTACT TO LOOSE CONTROL OF THE VEHICLE ON MORE THAN ONE OCCASION. THE DEALER WAS CONTACTED AND DIAGNOSED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000 AND THE CURRENT MILEAGE WAS 4,300.

Look up ODI 10445014 at NHTSA ↗

3424.5%
ODI 10491854 · 1,500 mi

THERE ARE 2 SEPARATE INCIDENTS. FIRST INCIDENT APPROX. NOV. 26. PROCEEDING UP A STEEP HILL WHEN THE CAR SUDDENLY DECELERATED. PRESSING ON GAS PEDAL DID NOT RESULT IN INCREASED SPEED. NEEDED TO SHIFT TO MANUAL TRANSMISSION MODE TO REGAIN CONTROL OF THE CAR. SECOND INCIDENT ON DEC. 27. PROCEEDING DOWN A STEEP HILL AT APPROX. 45 MPH. POSTED SPEED LIMIT IS 45MPH. PAVEMENT IS DRY, VISIBILITY IS MILES. SKY IS OVERCAST. WHILE DRIVING DOWN THE HILL THE VEHICLE SUDDENLY WENT INTO DECELERATION FROM 45 TO ~ 30MPH. PRESSING ON THE GAS PEDAL DID NO…

Look up ODI 10491854 at NHTSA ↗

2226.2%
ODI 10584039 · 1,200 mi

ON APRIL 15, 2014, I WAS AT A GAS STATION WAITING TO PULL INTO AN AVAILABLE PUMP WITH THE CAR IN DRIVE. THE CAR'S ENGINE SUDDENLY SHUT OFF COMPLETELY AND THE BATTERY LIGHT SIGNALED. I WAS ABLE TO PUT THE CAR IN PARK, TURN THE KEY TO THE OFF POSITION, AND RESTART THE ENGINE. AS SOON AS I RESTARTED THE ENGINE, THE CHECK ENGINE SYMBOL WAS ILLUMINATED. I DROVE HOME AFTER FILLING UP ON GAS. THE FOLLOWING MORNING, APRIL 16, 2014, I CALLED OPEN ROAD VOLKSWAGEN OF MANHATTAN AND SCHEDULED A SERVICE APPOINTMENT FOR MONDAY, APRIL 21, 2014. FOR THE REMAIND…

Look up ODI 10584039 at NHTSA ↗

2337.1%
ODI 10720959 · 1,325 mi

BACKUP CAMERA SCREEN TOO DARK. CANNOT SEE WHAT IS BEHIND YOU. ALL SOFTWARE ADJUSTMENTS TRIED TO IMPROVE VIDEO I.E. INCREASE BRIGHTNESS DOES NOT HELP. CHECKED ANOTHER 2015 TIGUAN AT DEALER AND IT HAD SAME PROBLEM. WORRIED THAT POOR PERFORMANCE OF BACKUP CAMERA SYSTEM WILL NOT DETECT OBJECTS BEHIND VEHICLE WHEN BACKING UP. REPORTED PROBLEM TO DEALER AND WAS TOLD NOTHING COULD BE DONE.

Look up ODI 10720959 at NHTSA ↗

2627.1%
ODI 10914402 · 6,290 mi

SAFETY ISSUE! LEASED THE VEHICLE IN JANUARY. TWO INCIDENTS WHEN ALL VEHICLE LIGHTS TURN OFF WHILE DRIVING IN THE DARK. HAPPENS WHEN IN MOTION AND WHEN IT IS DARK OR FOGGY OUT. HAVE BROUGHT IN TO VOLKSWAGEN DEALER 2 TIMES FOR REPAIR AND HAPPENED AGAIN FOR THE THIRD TIME WHILE DRIVING IN THE DARK. WHEN THIS OCCURS THE WIPERS ALSO GO OFF AUTOMATICALLY YET IT IS NOT RAINING. THEN WHEN THE VEHICLE IS PARKED, THE HEADLIGHTS STAY ON AND WILL NOT TURN OFF AND KILLS THE BATTERY.

Look up ODI 10914402 at NHTSA ↗

1216.0%
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

Look up ODI 11088947 at NHTSA ↗

4415.5%
ODI 11081934

THE SAFETY ALERT THAT STOPS YOUR CAR IN CASE OF A COLLISION STOPS MY CAR WITH NONE OR THING IN FRONT OR ON THE SIDE OF IT. MY BACKUP CAMERA STAYS ON CONSISTENTLY WHEN DRIVING FORWARD. THE ELECTRONIC MIDDLE CONSOLE CONSTANTLY FREEZES UP AND WON'T ALLOW ME TO DO ANYTHING OR GOES COMPLETELY BLACK. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING THE MOST RECENT IN THIS COMPLAINT. THE ENGINE ALSO JERKS FORWARD AND IS VERY DANGEROUS TRYING TO PULL OUT ONTO A BUSY STREET. WHEN I MENTIONED THIS TO THE DEALERSHIP THEY SAID THE CAR NEED TO LEARN HOW I DRIVE. …

Look up ODI 11081934 at NHTSA ↗

5528.6%
ODI 11179811 · 1,776 mi

THE CAR STOPPED ACCELERATING UNEXPECTEDLY IN THE MIDDLE OF THE FREEWAY WHILE I WAS DRIVING ABOUT 60MPH. ALL KINDS OF EMERGENCY LIGHTS CAME UP FOR NO APPARENT REASON, AND THE CAR BLOCKED. THE GEAR WAS LOCKED AND WOULDN'T RESPOND TO RESTARTING THE CAR. THE CAR HAD TO THE TOWED, AND AFTER GETTING IT IN THE TRUCK I REALIZED THAT ONE SIDE OF THE HEADLIGHTS WEREN'T WORKING. THE CAR HAS ONLY 1700 MILES. A SIMILAR BUT LESS SEVERE EVENT HAPPEED THREES DAYS BEFORE. I TOOK IT TO THE DEALER'S SERVICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH TH…

Look up ODI 11179811 at NHTSA ↗

3424.3%
ODI 11328653

EMERGENCY CONTACT FUNCTION DOES NOT WORK, I HAVE BEEN PAYING FOR THE SUBSCRIPTION. MULTIPLE TICKETS HAVE BEEN PLACED WITH VW CARNET OFFICE FOR MONTHS AND HAVE NOT HELP. *TR

Look up ODI 11328653 at NHTSA ↗

2517.7%
ODI 11442588

The gas door on the vehicle would not open. It is locked when the vehicle is locked, and is unlocked when the vehicle is unlocked. The gas door opens by pushing the door, and the door will pop open. After repeatedly locking and unlocking the vehicle, the gas door still would not open. I ended up prying the door open, breaking it off in the process.

Look up ODI 11442588 at NHTSA ↗

6022.3%
ODI 11442320

My wife was driving our new 2022 VW Tiguan SEL. First incident was yesterday in which there was no audio from the car (radio, phone or otherwise). Second incident today, infotainment screen was blank (black) when put into reverse and no audio. After a little bit of driving the infotainment seemed to reset. During this drive, my wife reached a red light and came to a stop. When the light turned green and my wife attempted to accelerate, the acceleration was no longer working. There were several vehicles behind her that were stopped waiting for h…

Look up ODI 11442320 at NHTSA ↗

1116.4%
ODI 11535095

There is a caution light that keeps coming on and the dealer can't tell me why

Look up ODI 11535095 at NHTSA ↗

2232.4%
ODI 11608199

An SOS error shows and when this occurs I am unable to use the SOS crash function, as well as navigation and calling. It has been back to the dealer twice for repair but it still occurs. Volkswagen states there is no fix at this time.

Look up ODI 11608199 at NHTSA ↗

1530.6%
ODI 11698408

Started noticing issues within first week of purchase. Cruise control will not increase nor decrease speed when set. Steering wheel controls will not advance or decrease speed. Intermittent problem. First service dealer could not replicate. Second service dealer contacted VW assist and was advised to replace steering wheel buttons. Did not fix problem. Third service VW assist advised to replace clock spring and wiring harness. Part still on back order almost a month later. Meanwhile, vehicle now rapidly decreases or advances speed on own while …

Look up ODI 11698408 at NHTSA ↗

930.0%
ODI 11731240

My 2026 Volkswagen Tiguan has repeatedly experienced a complete loss of motive power while driving in active traffic. The engine stalls without warning, forcing me to perform a manual reset in the middle of the road. The vehicle also has a severe defect where it independently engages the electronic parking brake or shifts itself into Park during low-speed or turning maneuvers. This happens without any driver input and results in the car "slamming" to a violent stop. My safety and my baby’s safety are put at risk every time I start this car. Th…

Look up ODI 11731240 at NHTSA ↗

Unknown Or Other
2013.1%
ODI 10723233 · 24,500 mi

THIS IS AN ON GOING PROBLEM SINCE THE CAR WAS NEW. HAVING COME TO A MOMENTARY STOP, FOR EXAMPLE IN AN INTERSECTION AWAITING ONCOMING TRAFFIC TO CLEAR BEFORE PROCEEDING TO TURN LEFT, WHEN AGAIN PRESSING ON THE ACCELERATOR THE CAR LAGS FOR 1-2 SECONDS BEFORE FINALLY BEGINNING TO ACCELERATE. VERY UNNERVING WHEN ONCOMING TRAFFIC IS BEARING DOWN. THE PROBLEM SEEMS ENDEMIC, A DESIGN ISSUE, AND VERY UNSAFE.

Look up ODI 10723233 at NHTSA ↗

1611.5%
ODI 10748087 · 12,900 mi

WHEN THE CAR STOPS COMPLETELY WHILE BEING RUN FOR A WHILE, EVERYTHING SHUT DOWNS COMPLETELY. NEED TO PLACE THE CAR IN "PARKING" AND RESTART THE CAR. THE CAR RESTARTS IMMEDIATELY. HOWEVER, THE SHUTDOWN CAN HAPPEN MORE THAN ONCE DURING THE SAME TRIP EVERY TIME IS STOPS COMPLETELY.

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910.7%
ODI 10911171 · 50,000 mi

TAKATA RECALL - DRIVER'S SIDE AIR BAG STOPPED WORKING THE HORN STOPPED WORKING WHILE I WAS DRIVING. I FOUND OUT THAT THE HORN WASN'T WORKING AS I WAS ALMOST KILLED BY SOMEONE MOVING IN TO MY LANE AND DIRECTLY TOWARD MY CAR. LUCKILY, THEY SAW ME AT THE LAST MINUTE. , ALL COMPUTER COMMUNICATION IN THE STEERING COLUMN STOPPED WORKING. LOOKED ON LINE AND SAW THAT THESE ISSUES WERE CAUSED BY A BAD CLOCK SWITCH. TOOK THE CAR TO THE DEALER AND I WAS TOLD THERE WAS NO RECALL FOR MY CAR. THEY TOLD ME THAT THE CLOCK SPRING WAS NO LONGER COVERED BY WARRAN…

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1524.2%
ODI 10788372 · 100 mi

WATER SPOTS ON WINDOWS. THEY COLLECT DUST MAKING VISIBILITY DIFFICULT. CAN NOT REMOVE WATER SPOTS WITH ALCOHOL, AMMONIA, OR PROFESSIONAL FINE-CUT CLEANER.

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2324.0%
ODI 10927699 · 20,000 mi

REAR DOOR THE REAR DOOR (LEFT) HAS A DEFECT. SINCE NEW IT HASN'T BEEN FIXED PROPERLY. LAST WEEK IT OPENED BY ITSELF WHILE RIDING OVER 45 MPH. WHEN IT HAPPENED THE DOOR INDICATOR WASN'T ON. NO INDICATION TO ME. EXCEPT FOR MY DAUGHTER SCREAMINGS. MY DAUGHTER WAS SITTING NEXT TO THE DEFECTIVE DOOR WHEN IT HAPPENED. IT WAS SERVICED AT THE DELEARSHIP FOR THAT DOOR BUT IT STAYED THE SAME. IT DOESN'T CLOSE COMPLETELY.

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912.0%
ODI 11022483

I PURCHASED THIS VEHICLE ON FEBRUARY 3RD, 2017. FOR SEVEN MONTHS I'VE EXPERIENCED ESCALATING HEALTH ISSUES SUCH AS: 'MODERATE HEADACHES 'MODERATE TO SEVERE SINUS AND EAR PRESSURE/PAIN 'LUNG/THROAT IRRITATION 'LIGHT-HEADINESS 'BALANCE ISSUES 'NAUSEA 'MODERATE TO SEVERE VERTIGO 'CONFUSION 'MEMORY ISSUES 'AND MOST RECENTLY MUSCLE/LIMB TREMORS/TWITCHING THESE SYMPTOMS INTENSIFY WHEN USING THE CAR'S HVAC UNIT (HEATER/AC). OR WHEN SITTING IN THE CAR WITH THE WINDOWS UP FOR MORE THAN 15-20 MINUTES (WITH HVAC TURNED-OFF). AFTER UNSUCCESS…

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5218.3%
ODI 11065646 · 500 mi

INTERMITTENT ONGOING RATTLE IN THE B PILLARS BEHIND SEAT BELTS..

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3920.3%
ODI 11179811 · 1,776 mi

THE CAR STOPPED ACCELERATING UNEXPECTEDLY IN THE MIDDLE OF THE FREEWAY WHILE I WAS DRIVING ABOUT 60MPH. ALL KINDS OF EMERGENCY LIGHTS CAME UP FOR NO APPARENT REASON, AND THE CAR BLOCKED. THE GEAR WAS LOCKED AND WOULDN'T RESPOND TO RESTARTING THE CAR. THE CAR HAD TO THE TOWED, AND AFTER GETTING IT IN THE TRUCK I REALIZED THAT ONE SIDE OF THE HEADLIGHTS WEREN'T WORKING. THE CAR HAS ONLY 1700 MILES. A SIMILAR BUT LESS SEVERE EVENT HAPPEED THREES DAYS BEFORE. I TOOK IT TO THE DEALER'S SERVICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH TH…

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5237.1%
ODI 11328653

EMERGENCY CONTACT FUNCTION DOES NOT WORK, I HAVE BEEN PAYING FOR THE SUBSCRIPTION. MULTIPLE TICKETS HAVE BEEN PLACED WITH VW CARNET OFFICE FOR MONTHS AND HAVE NOT HELP. *TR

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2920.6%
ODI 11427775

The center console (where my lights, the buttons for the sunroof, and where typically sunglasses would go) was dangling and the clips inside were broken

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4918.2%
ODI 11449162

I was driving to work and my sunroof/moonroof (panoramic) exploded. The only explanation that sounds remotely logical is spontaneous combustion; I don’t know how else to describe it. I was on my way to work, about to get on the interstate and all of a sudden I hear this loud “pow” sound. My immediate though was that I had been shot at. I looked around at my windows, didn’t see anything, I looked up and noticed my sunroof was completely shattered with a crack in the middle where it appeared to be buckling upward. I took pictures from my drivers …

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1116.4%
ODI 11506677

On 2/8/2023 When starting my vehicle my digital instrument cluster did not display anything. (No Speedometer, tachometer, etc) While the cluster is not working, the Red "Level 1 Warning" light is displayed which tells you not to drive the vehicle. The issue was NOT resolved with restarting the vehicle, or letting it sit for several hours. The issue "self-resolved" the next morning and has not reoccurred (yet) I have noticed that on certain random starts the digital instrument cluster can take over 30 seconds to display any data. Bringing …

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1725.0%
ODI 11581430

The car has built in NAV. It loses location. I was traveling in traffic in an unknown area. Nav started prompting to turn where there is no road. Looked at the screen, I was nowhere near the location showing. It was randomly moving to different locations. The dealer said it was a known issue and they have no fix. They are waiting for an update but no ETA on it. They have been saying this for years by my research. No warning lamps or errors show up. It poses a safety concern as it can tell you to turn down streets that are incorrect in traffic w…

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1224.5%
ODI 11674529

Sunroofs suddenly exploding

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516.7%
ODI 11714680

Our vehicle became unable to shift out of neutral after a traction event (wheel slip & loss of traction) when trying back into our driveway from a snow packed access alleyway then multiple system warnings occurred including transmission, traction control, ABS, engine ECU, stability systems and anti-roll errors. I turned off the car and tried again with vehicle still unable to shift out of neutral with the multiple system warnings again occurring. I turned the vehicle off for a longer duration (10 minutes) while calling the service department at…

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Air Bags
3019.6%
ODI 10514144 · 15,000 mi

TL* THE CONTACT OWNS 2012 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING 60 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED ABRUPTLY INTO THE CONTACT'S FACE AND ARMS. AS A RESULT, THE MANUFACTURING SYMBOL WAS PERMANENTLY BRANDED INTO THE CONTACT'S LEFT ARM. THERE WERE NO FURTHER INJURIES. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000.

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5942.4%
ODI 10638446 · 5,500 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT HEARD A CHIME SOUND COMING FROM THE VEHICLE AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500. UPDATED 10/29/14*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. THE CONSUMER FELT THE REPAIRS WERE TAKING TOO LONG TO BE COMPLETED. UPDATED 04/23/2015 *JS

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4351.2%
ODI 10911171 · 50,000 mi

TAKATA RECALL - DRIVER'S SIDE AIR BAG STOPPED WORKING THE HORN STOPPED WORKING WHILE I WAS DRIVING. I FOUND OUT THAT THE HORN WASN'T WORKING AS I WAS ALMOST KILLED BY SOMEONE MOVING IN TO MY LANE AND DIRECTLY TOWARD MY CAR. LUCKILY, THEY SAW ME AT THE LAST MINUTE. , ALL COMPUTER COMMUNICATION IN THE STEERING COLUMN STOPPED WORKING. LOOKED ON LINE AND SAW THAT THESE ISSUES WERE CAUSED BY A BAD CLOCK SWITCH. TOOK THE CAR TO THE DEALER AND I WAS TOLD THERE WAS NO RECALL FOR MY CAR. THEY TOLD ME THAT THE CLOCK SPRING WAS NO LONGER COVERED BY WARRAN…

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2540.3%
ODI 11051148 · 42,000 mi

MY VEHICLE ONLY HAS 42000 MILES ON IT. 6000 MILES OVER WARRANTY. AS I WAS TURNING I HEARD A RATTLING AND THE AIRBAG LIGHT CAME ON, HORN DOESN'T WORK AND STEERING WHEEL BUTTONS DO NOT WORK. DEALERSHIP SAID IT'S THE STEERING WHEEL CLOCK SPRING IN THE STEERING WHEEL. SAME ISSUE AS 2010-2014 RECALLS. THE PART IS DEFECTED AND DEALERSHIP REFUSES TO PAY FOR IT. IF I WRECK THE AIRBAG WILL NOT WORK.

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3132.3%
ODI 11065262 · 52,000 mi

WHEN PULLING OUT OF MY DRIVEWAY, I HEARD A TEARING SOUND COMING FROM MY STEERING WHEEL. FOLLOWING THE NOISE, MY AIRBAG WARNING LIGHT CAME ON. THE AIRBAG IS DEACTIVATED PER THE OWNERS MANUAL AND WILL NOT FUNCTION PROPERLY IN AN ACCIDENT. I REALIZED LATER ON IN MY DRIVE THAT THE CONTROLS ON THE STEERING WHEEL AND THE HORN ALSO DO NOT WORK. IT IS QUITE DANGEROUS TO DRIVE AS ANOTHER DRIVER THAT DAY SWERVED INTO MY LANE WITHOUT CHECKING AND I HAD NO METHOD OF ALERTING THE DRIVER BECAUSE MY HORN DOESNT WORK NOR DO I HAVE THE PROTECTION OF AN AIRBAG. …

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2432.0%
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

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155.3%
ODI 11088697 · 3,355 mi

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE SEAT BELT CHIME ON THE PASSENGER SIDE STARTED TO SOUND AND THE PASSENGER SIDE AIR BAG WARNING INDICATOR BEGAN FLASHING. THE CONTACT STATED THAT THE ONLY THING ON THE PASSENGER SEAT WAS A CELL PHONE. THE CONTACT REMOVED THE CELL PHONE FROM THE PASSENGER SEAT AND THE CHIME STOPPED. THE CONTACT SLIGHTLY PLACED HER HAND ON THE PASSENGER SEAT AND THE CHIME STARTED AGAIN. THE CONTACT DROVE THE VEHICLE TO THE DEALER (SOUTH MOTORS VOLKSWAGEN, 17930 S DIXIE HIGHWAY, M…

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73.6%
ODI 11183563 · 230 mi

THE FIRST DAY I DROVE MY NEW 2019 TIGUAN SEL HOME, I OPENED THE PASSENGER DRIVER-SIDE DOOR AND THE HANDLE GOT STUCK AND WOULD NOT GO BACK IN...MADE AN APPOINTMENT FOR 2-DAYS LATER TO GET THIS FIXED. DURING THE 2-DAY WAITING PERIOD, I WAS STOPPED IN A TURNING LANE ON A FOUR-LANE, LIGHTED ROAD TO MAKE A U-TURN. WHEN I HIT THE GAS PEDDLE TO GO THE CAR JERKED FORWARD, AND WENT TO A STANDSTILL FOR ABOUT 5-SECONDS WHILE MY FOOT WAS FIRMLY PRESSING THE GAS PEDDLE. THIS CAUSED THE TWO ONCOMING VEHICLES TO HAVE TO SCREECH TO A STOP; AND THE VEHICLE I…

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10.7%
ODI 11567502

Hit head on by other vehicle and airbags did not deploy.

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21.4%
ODI 11487727 · 13,000 mi

The contact owns a 2021 Volkswagen Tiguan. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to contact the dealer for assistance. The failure mileage was approximately 13,000.

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41.5%
ODI 11496004

Driver fell asleep and vehicle want off the road into a ditch that led to a stone wall protecting a culvert. Vehicle hit the stone wall and was launched into the air across the driveway where it came to a rest on its right side. I estimate that the vehicle left the highway at 45 mph (the cruise control setting) and hit the stone wall at approximately 25-30 mph. During this violent event all airbags deployed EXCEPT DRIVER'S AIRBAG located in the center of the steering wheel. I have a severely bruised and very painful sternum as a result. All sy…

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23.0%
ODI 11624981

While driving south bound on i95 express lane, the vehicle in front of me stopped abruptly. I attempted to break but was unable to do so. Also the emergency breaks/front vehicle collision warning did not activate. In order to avoid a head on collision, I swerved to the right and my front left side made impact to the other vehicle on their right back side. This impact cause my vehicle to spin out of the express lane and into the regular traffic 180 degrees causing me to be facing incoming traffic. The air bags did not deploy- the state trooper…

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11.5%
ODI 11762758

I was driving Eastbound on I-94 at 6am pitch black dark out and looked down at my dog and veered off to the grated area of the highway and the nosie startled my dog and he jumped, hitting my arm and the front left wheel went off the road and i lost control at about 50mph after braking and swerving and we hit the guardrailand scraped.the cables and rail and lost bumper, 2 tires and front end without airbags going off.

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510.2%
ODI 11716217

Hello, I have a VW Tiguan 2025 lease since June2025. i just received a Safety Recall letter from VW on February 2026 advising that because of a potential airbag defect I should not have anyone seating in the passenger seat of my car until further notice. a recall repair is not yet available. How can VW asks to keep a car with such inconvenience of not being able to have a passenger?

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00.0%

No examples available for this selection.

Power Train
74.6%
ODI 10458932 · 680 mi

WHILE SLOWLY ROLLING TO A STOP THE BRAKES LOCKED UP AND DID NOT ENGAGE. I HAD TO APPLY SEVERE FORCE TO THE BRAKE PEDAL. WHEN I APPLIED THE FORCE THE BRAKE PEDAL RESISTED AND POPPED BACK TWICE BEFORE THE VEHICLE FINALLY STOPPED. PRIOR TO THIS INCIDENT I HAVE REPORTED TO VW AND TAKEN THE VEHICLE IN FOR ISSUES WITH THE TRANSMISSION AND THE ENGINE SHAKING. THE CAR WAS RETURNED TO ME 10 DAYS PRIOR TO THIS INCIDENT. THE TWO MAY OR MAY NOT BE RELATED. *TR

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64.3%
ODI 10491854 · 1,500 mi

THERE ARE 2 SEPARATE INCIDENTS. FIRST INCIDENT APPROX. NOV. 26. PROCEEDING UP A STEEP HILL WHEN THE CAR SUDDENLY DECELERATED. PRESSING ON GAS PEDAL DID NOT RESULT IN INCREASED SPEED. NEEDED TO SHIFT TO MANUAL TRANSMISSION MODE TO REGAIN CONTROL OF THE CAR. SECOND INCIDENT ON DEC. 27. PROCEEDING DOWN A STEEP HILL AT APPROX. 45 MPH. POSTED SPEED LIMIT IS 45MPH. PAVEMENT IS DRY, VISIBILITY IS MILES. SKY IS OVERCAST. WHILE DRIVING DOWN THE HILL THE VEHICLE SUDDENLY WENT INTO DECELERATION FROM 45 TO ~ 30MPH. PRESSING ON THE GAS PEDAL DID NO…

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11.2%
ODI 11554305

A few years ago the turbo went at 88000 miles, a mechanic felt there should be a recall. Now the transmission needs to be replaced at 109000 miles. The transmission was on backorder because the appears to be many cars needing a rebuilt transmission. There is a recall for othewr VW models with the same transmission. I feel that my car should be included in this recall. It is a VW 2014 Tiguan with an automatic transmission. This car wasd purchased as a certified preowned vehicle from Mohegan Lake Motors in NY in 2017. The transmission was ordered…

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23.2%
ODI 11012234 · 36,000 mi

DRIVING DOWN THE FREEWAY GOING 70+MPH THE CAR MADE A LOUD THUD, LIKE A TIRE WAS BLOWN, THE WHEEL LOST CONTROL FOR A SECOND THE CAR ALMOST ROLLED. NO ENGINE LIGHT OR TIRE PRESSURE LIGHT CAME ON FOR WARNING. ALL TIRES WHERE INTACT. AFTER PULLING OVER THE CAR AND TRYING TO DRIVE THE CAR LOUD BANGING FROM UNDER THE CAR AND IT COULD NOT BE DRIVEN. WAS TOWED TO A VW SERVICE CENTER. VERY SCARY EXPERIENCE GOING 70MPH ON THE FREEWAY WHICH COULD HAVE ENDED IN A MAJOR CRASH.

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33.1%
ODI 11504781

Oil consumption issue. “Normal” oil consumption is 1 quart per 1200 miles according to VW. My Tiguan with 70k miles is burning 3 quarts every 2,000 miles. No obvious oil leak or burning of oil. I’m told I need a new engine and this is a known issue for VW. Car no longer under warranty after 60k miles.

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56.7%
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

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4816.9%
ODI 11081936

THE CAR DOES NOT GET MORE THAN 316 MILES TO A FULL TANK. IT ALSO FEELS LIKE THE TRANSMISSION IS JERKING YOU FORWARD WHICH CAUSES THE CAR TO BE REALLY SLUGGISH. THIS IS ALSO DANGEROUS WHEN TRYING TO PULL OUT ON A BUSY STREET. I TOOK IT TO THE DEALERSHIP AND THEY DROVE IT CAME BACK AND TOLD ME I SHOULD ONLY FILL UP AT CERTAIN GAS STATIONS. THEY GAVE ME A LIST AND SAID I HAVE TO USE ONLY PREMIUM GAS I. THE CAR AND ONLY FILL UP AT THESE STATIONS IF I WANT THE EXPECTED GAS MILEAGE.

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168.3%
ODI 11194689 · 1 mi

UPON DRIVING MY NEW 2019 VOLKSWAGEN TIGUAN THIS PAST WINTER. IT WAS A VERY COLD WINTER DAY, WHEN STARTING MY CAR IT WOULDN'T GO IN REVERSE. , THEN STARTED TO GO, IN REVERSE . I PUT IT INTO D DRIVE .. I WOULD PUTT ( GO AND STOP) LIKE IT WAS RUNNING OUT OF GAS . THERE WAS PLENTY OF GAS IN IT . IT CONTINUED TO DISPLAY THE EPC YELLOW WARNING LIGHT. THE LIGHT SIGNAL IS ENGINE CONTROL MALFUNCTION . I HAVE NOTIFIED MY DEALERSHIP I PURCHASED IT FROM. THE STATE IT WILL DO THAT WHEN IT IS VERY COLD OUT. IT IS NOW SPRING TIME. IT HAS DONE IT TWICE

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53.6%
ODI 11512951

ERC code popped up on Dashboard while driving in 2021 and the vehicle wouldn't go over 30 mph. Took it to the Volkswagen dealership in November 2021. Between November and February of 2022, I took the vehicle back, after having it for less than 2 hours, with the same ongoing issue. Started having the same issues after the final pick up. Fast forward to November of 2022, in addition to the ERC, my vehicle battery drained and I am unable to start the car unless I jump start it. Replaced the battery and still the same issue. The battery does not st…

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117.8%
ODI 11456023 · 7,000 mi

The contact owns a 2021 Volkswagen Tiguan. The contact stated while driving out of the driveway at approximately 5 MPH, the parking brakes engaged independently. An alert stating that the vehicle is in motion was heard. The contact turned off and restarted the vehicle, and was able to continue to drive; however, the failure reoccurred while driving on the highway. The vehicle was towed to the local dealer. The dealer informed the contact that they were unable to diagnose the failure. The manufacturer was notified of the failure but provide no …

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4215.6%
ODI 11442320

My wife was driving our new 2022 VW Tiguan SEL. First incident was yesterday in which there was no audio from the car (radio, phone or otherwise). Second incident today, infotainment screen was blank (black) when put into reverse and no audio. After a little bit of driving the infotainment seemed to reset. During this drive, my wife reached a red light and came to a stop. When the light turned green and my wife attempted to accelerate, the acceleration was no longer working. There were several vehicles behind her that were stopped waiting for h…

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811.9%
ODI 11531195

Happening within the first few weeks of purchase from new in November 2022. Delay and wildly inconsistent acceleration from a stop. This is most noticeable within the first 10 minutes of driving and is much worse when cold. Often, when accelerating from a stop, the vehicle does not move for several seconds; when the car does begin to move the acceleration is erratic and often results in wheel spin and a loss of control. We’ve nearly been t-boned on several occasions because the car’s acceleration is erratic. I’ve taken the vehicle to the…

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57.4%
ODI 11688904

My 2024 Volkswagen Tiguan (purchased used) has a recurring and unsafe issue related to acceleration and the automatic start/stop feature. When accelerating from a stop or while maintaining slight pressure on the gas pedal, the vehicle lurches forward as if aggressively accelerating, even though my foot pressure has not changed. Additionally, when the start/stop feature re-engages after idling, the vehicle sometimes lunges forward despite my foot being firmly on the brake pedal. This behavior has occurred multiple times, creating near-miss situ…

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714.3%
ODI 11707077

Engine stumbles repeatedly, stutters and dies. No warning lamps. Car inspected twice by manufacture but no solution found. Continues to show same characteristics. Have to pull off the road to avoid danger to self and other autos.

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516.7%
ODI 11703255

“Brand-new 2026 VW Tiguan experienced sudden violent shaking, loss of power, and multiple warning lights within 24 hours of purchase. Dealer confirmed cylinder 1 misfire but could not identify root cause. VW insists vehicle is safe to operate despite no explanation for failure. Vehicle is being returned without root-cause diagnosis.”

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Steering
2113.7%
ODI 10515119 · 24,900 mi

CAME TO A STOP, TURNED CAR OFF, DECIDED TO MOVE IT UP A BIT. NO POWER STEERING, SOLID RED WARNING LIGHT. TURNED CAR OFF, TRIED AGAIN, SAME RESULT, NO POWER STEERING, SOLID LIGHT. TURNED CAR OFF, WAITING 30 SECONDS, RESTARTED POWER STEERING BACK, NO LIGHT. VERY CONCERNED THAT I AM IN EFFECT, REBOOTING THE SYSTEM TO GET MY ELECTRO POWER STEERING BACK..WHAT IF I WERE DRIVING AT THE TIME? WHAT IF IT WERE MY WIFE? *TR

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2719.4%
ODI 10573710 · 21,000 mi

I PURCHASED A 2012 VW TIGUAN AND STARTED HAVING PROBLEMS WITH THIS VEHICLE AT ABOUT 15,000 MILES WHEN THE FUEL PUMP AND MODULATOR WENT BAD.. AFTER THAT I WENT THROUGH 2 OR 3 MORE FUEL PUMPS ON THE VEHICLE, THE STEERING COLUMN FAILED. UNSATISFIED WITH THE CARS PERFORMANCE I VOICED MY OPINION TO THE DEALERSHIP; ASKING TO GET OUT OF THE VEHICLE. THEY CONTACTED VW WHO AGREED TO PLACE ME IN A 2013 MODEL AND GAVE ABOUT $4500 TOWARDS MY COSTS OF THE UPDATED MODEL; WHICH I STILL LOST CONSIDERABLE MONEY ON BECAUSE OF A VERY LOW TRADE IN VALUE; BUT I WA…

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2023.8%
ODI 10681858 · 10,100 mi

I WAS DRIVING HOME ON INTERSTATE, CAR SUDDENLY DISPLAYS STEERING WHEEL MALFUNCTION INDICATOR AND WHEEL LOCKS. I WAS BARELY ABLE TO PULL OFF INTERSTATE AND SHUT OFF CAR. I TURNED CAR BACK ON AFTER WAITING 5 MINUTES STEERING WHEEL SEEMED TO RETURN TO NORMAL, WITHIN ONE BLOCK OF EXITING INTERSTATE WHEEL LOCKED AGAIN. THIS VEHICLE IS NOT EVEN A YEAR OLD, PURCHASED BRAND NEW 7/12/2014. VERY SCARY. I NOTICED SEVERAL INCIDENTS OF THIS VIA VW COMPLAINT SITE. SEEMS THIS IS UNFORTUNATELY VERY COMMON AND SOME KIND OF DEFECT WITH THIS VEHICLE. *JS

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914.5%
ODI 11093986 · 40,000 mi

OCT 19TH, 2017 CLOCK SPRING BROKE, WHILE EXITING OUT OF PARKING LOT, FOLLOWED BY AIRBAG WARNING LIGHT APPEARING ON DASHBOARD, ALONG WITH ALARM SOUND. AS I CONTINUED TO DRIVE ON SIDE STREET, I WAS NOT ABLE TO USE MY HORN AS ANOTHER STARTED TO ENTER MY LANE. UPON RETURN TO PARKING LOT, WHILE CAR WAS IN DRIVE, MY STEERING WHEEL LOCKED UP. I BROUGHT THE CAR INTO MY DEALERSHIP FOR REPAIRS THAT NEXT MORNING (10/20) MARCH 15TH, 2018 THE CLOCK SPRING FAILED FOR 2ND TIME, SO I BROUGHT IT BACK TO THE SAME DEALERSHIP FOR REPAIRS (AIR BAG WARNING LIGHT C…

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1212.5%
ODI 11171173 · 30,000 mi

WHILE IN THE MIDDLE A A 5 WAY BOSTON INTERSECTION MY POWER STEERING FAILED WITHOUT WARNING AND I WAS UNABLE TO DIRECT MY CAR IN BUSY TRAFFIC. I WAS ABLE TO REMAIN CALM AND TURN ON HAZARD LIGHTS TO GET MYSELF OUT OF HARMS WAY, BUT WAS EXTREMELY LUCKY. THE STEERING LIGHT CAME ON IMMEDIATE, BUT THERE WERE NO NOISES, NO PREVIOUS ISSUES, AND NO WAY OTHER THAN LUCK FOR ME TO PREVENT A SERIOUS ACCIDENT.

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1216.0%
ODI 11120926 · 28,000 mi

WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

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113.9%
ODI 11080327 · 6,000 mi

SEL PREMIUM TRIM LANE ASSIST MALFUNCTION - SYSTEM WILL INACCURATELY DETECT LANE LINES AND ATTEMPT TO ADJUST THE VEHICLE TO THE CENTER OF THE LANE, EVEN WHEN IT ALREADY IS CENTERED IN THE LANE, RESULTING IN THE VEHICLE PULLING INTO THE ADJACENT LANE. HAS NEARLY PULLED THE VEHICLE INTO ADJACENT LANE WITH ANOTHER VEHICLE PRESENT IN THE LANE RESULTING IN NEAR COLLISIONS ON NUMEROUS OCCASIONS. SYSTEM WILL ALSO REGISTER AS THE VEHICLE SOMEHOW DEPARTING INTO THE LANES ON BOTH SIDES OF VEHICLE AT THE SAME TIME, AND WILL ESSENTIALLY LOCK THE STEERING…

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31.6%
ODI 11291461 · 1,200 mi

I HAVE BEEN HAVING SERIOUS STALLING ISSUES WITH THIS CAR...SINCE THE 1ST DAY I RECEIVED IT. WHEN I AM DRIVING THE CAR WOULD REFUSE TO ACCELERATE LIKE GETTING ON AND OFF EXITS ON EXPRESSWAY...CHANGING LANES ETC...IT ALSO STALLS AND THE ENGINE STOPS WHILE DRIVING..THE CAR HAS A LANE DEPARTURE ASSIST WHICH PULLS THE CAR FROM 1 LANE INTO THE OTHER VIOLENTLY...I AM HOPING TO GET THIS CAR REPLACED WITH ANOTHER LINE FROM VW ONLY BECAUSE MY LEASE IS 5 MNTHS OLD...THEY ARE REFUSING TO HELP ME BECAUSE THERE IS NO RECALL, MAYBE IF SOMEONE DIES THEY WILL …

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10.7%
ODI 11425001

On three separate occasions the power steering unit lost power, after restarting the car it would work again.

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10.7%
ODI 11583852

On 4/6/24 the steering wheel locked while driving the car . Causing the car to go off the road into a 40 ft ditch and hit a tree

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259.3%
ODI 11504568

While driving the vehicle, frequent faults stating "travel assist is currently not available" display on the instrument cluster, along with a warning light. During this time, the travel assist features can not be used. The error occurs randomly, and can happen multiple times back to back - it is not uncommon for the car's warning sound to alarm 10 or more times in a 20 minute drive. Scans of the vehicles's modules show multiple communication errors stemming back to the "Control Module for Steering Wheel Touch Detention". After taking the car …

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00.0%

No examples available for this selection.

22.9%
ODI 11712400

Lane keep assist will activate randomly and try to steer the car and vibrate the steering wheel like lane departure warning going off. Also the Lane keep assist and emergency sos fault lights will randomly come on.

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24.1%
ODI 11732422 · 6,000 mi

The contact owns a 2025 Volkswagen Tiguan. The contact stated that twice while driving 50 MPH, an unknown message was displayed, indicating that the vehicle was not detecting a passenger. The horn inadvertently beeped three times, and the vehicle stalled and lost steering and braking functionality. The vehicle was restarted each time. On the second occasion, the vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was then towed to be diagnosed by the dealer, and the contact was informed that h…

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00.0%

No examples available for this selection.

Fuel/Propulsion System
127.8%
ODI 10493431 · 15,000 mi

AFTER STOPPING AT A TRAFFIC CONTROL DEVICE, DRIVER ACCELERATED INTO AN INTERSECTION, AT WHICH TIME THE VEHICLE'S ENGINE STALLED. THE VEHICLE HAD TO BE PLACED INTO PARK, AND WAS THEN ABLE TO BE RESTARTED. THE DEALERSHIP'S SERVICE CENTER PERFORMED A FUEL PUMP PRESSURE TEST, RESULTING IN A FAILURE. IT WAS DETERMINED THAT THE FUEL PUMP HAD FAILED, AND NEEDED TO BE REPLACED. OWNER HAS TWO OF THESE VEHICLES (EXACT MODEL AND MODEL YEAR), AND THE SAME INCIDENT/EQUIPMENT FAILURE TOOK PLACE WITH BOTH VEHICLES DURING THE SPAN OF A MONTH. THE SAME PART…

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1410.1%
ODI 10573710 · 21,000 mi

I PURCHASED A 2012 VW TIGUAN AND STARTED HAVING PROBLEMS WITH THIS VEHICLE AT ABOUT 15,000 MILES WHEN THE FUEL PUMP AND MODULATOR WENT BAD.. AFTER THAT I WENT THROUGH 2 OR 3 MORE FUEL PUMPS ON THE VEHICLE, THE STEERING COLUMN FAILED. UNSATISFIED WITH THE CARS PERFORMANCE I VOICED MY OPINION TO THE DEALERSHIP; ASKING TO GET OUT OF THE VEHICLE. THEY CONTACTED VW WHO AGREED TO PLACE ME IN A 2013 MODEL AND GAVE ABOUT $4500 TOWARDS MY COSTS OF THE UPDATED MODEL; WHICH I STILL LOST CONSIDERABLE MONEY ON BECAUSE OF A VERY LOW TRADE IN VALUE; BUT I WA…

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33.6%
ODI 10661637 · 7,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V441000 (FUEL SYSTEM, GASOLINE) AND HAD THE VEHICLE REPAIRED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE PRIOR TO THE REPAIR. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE AND THE RPMS INCREASED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. UPDATED 2/25/15*CN UPDATED …

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11.6%
ODI 11321559 · 47,000 mi

THE ENGINE STARTED TO SHAKE AND WOULD ACT LIKE IT WOULDN'T TURN OVER , THEN IT BROKE DOWN ON US ON A ROAD TRIP , GOT IT TOWED AND FIXED BUT THE SAME PROBLEM HAPPEN AGAIN COUPLE MONTHS AFTER OF GETTING IT FIXED , AND NOW IT'S LEAKING OR SMELLING LIKE GASOLINE LEAKING INTO THE CABIN OF THE CAR THROUGH THE AIR VENTS AND WHEN YOU LIFT THE HOOD. EACH TIME WE NOTICED THE PROBLEM WE WERE DRIVING THE VEHICLE BUT IMMEDIATELY STOPPED ONCE WE NOTICE THE SMELL OF GAS.

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44.2%
ODI 11220371

'TAKATA RECALL' GAS FUEL GAGE WAS ON E WHEN I HAD JUST FUEL MY CAR THAT SAME DAY. NO RED LIGHT POPED UP. EVERY TIME I TURN ON THE CAR GAS FUEL GAGE WOULD BE ON A DIFFERENT POSITION. COUPLE DAYS AFTER IT WAS BACK TO NORMAL

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68.0%
ODI 11091625

NOTHING HAPPENED, SIMPLY I RECEIVED THE LETTER FROM VOLKSWAGEN AND AN IMPORTANT INFORMATION ABOUT COMPLIANCE RECALL 69V2 - DRIVER AIRBAG. THIS NOTICE WAS SENT TO ME IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. VOLKSWAGEN HAS DECIDED THAT CERTAIN 2017-2018 MODEL YEAR VOLKSWAGEN TIGUAN LIMITED VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208 "OCCUPANT CRASH PROTECTION." THEIR RECORDS SHOW THAT I AM THE OWNER OF A VEHICLE AFFECTED BY THIS ACTION.

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4014.1%
ODI 11081936

THE CAR DOES NOT GET MORE THAN 316 MILES TO A FULL TANK. IT ALSO FEELS LIKE THE TRANSMISSION IS JERKING YOU FORWARD WHICH CAUSES THE CAR TO BE REALLY SLUGGISH. THIS IS ALSO DANGEROUS WHEN TRYING TO PULL OUT ON A BUSY STREET. I TOOK IT TO THE DEALERSHIP AND THEY DROVE IT CAME BACK AND TOLD ME I SHOULD ONLY FILL UP AT CERTAIN GAS STATIONS. THEY GAVE ME A LIST AND SAID I HAVE TO USE ONLY PREMIUM GAS I. THE CAR AND ONLY FILL UP AT THESE STATIONS IF I WANT THE EXPECTED GAS MILEAGE.

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105.2%
ODI 11228837 · 1,200 mi

I BOUGHT THE TIGUAN BRAND NEW FROM THE DEALERSHIP WITH HIGH HOPES FOR OUR FAMILY SUV. ALMOST IMMEDIATELY I NOTICED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOPPED POSITION A FEW TIMES, BUT COULDN'T BELIEVE I WAS HAVING A PROBLEM SO SOON AFTER BUYING THE CAR. WHEN I REALIZED THAT THIS WAS A RECURRING CAR ISSUE AND NOT USER ERROR, WE HAD ONLY OWNED THE CAR FOR 3 WEEKS AND THE CAR HAD ROUGHLY 1200 MILES. IT WAS ABSOLUTELY TERRIFYING WHEN I WAS TURNING LEFT DURING RUSH HOUR TRAFFIC WITH MY 12 MONTH OLD SON IN THE BACK SEAT AND MY CAR WO…

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32.1%
ODI 11385558 · 1,953 mi

THE VEHICLE BEGAN TO FAIL WHILE PARKED, THE CHECK ENGINE AND EPC LIGHTS CAME ON. IT BEGAN TO FAIL AS IF IT HAD NO STRENGTH. ON DECEMBER 23, THE DEALER WAS TAKEN FOR THE THIRD TIME DUE TO THE SAME PROBLEM, THE FIRST TIME THEY TOLD US THAT IT WAS GASOLINE (PUMA) THAT THAT BRAND COULD NOT BE USED, THEY CHANGED THE BRAND TO SHELL AND CONTINUED WITH THE PROBLEM. BEFORE THIS HAPPENED, THE DELER MADE US A RECALL OF SOMETHING AND AFTER THIS IT WAS THAT THE FAILURES BEGAN. THE BUS ONLY HAS 3,500 MILES. THE LAST THING THEY TOLD US THAT WHAT IS DAMAGED IS…

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117.8%
ODI 11442588

The gas door on the vehicle would not open. It is locked when the vehicle is locked, and is unlocked when the vehicle is unlocked. The gas door opens by pushing the door, and the door will pop open. After repeatedly locking and unlocking the vehicle, the gas door still would not open. I ended up prying the door open, breaking it off in the process.

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3111.5%
ODI 11449330

Sudden Acceleration Issue. Leaving a parking lot at low acceleration my 2022 VW Tiguan SEL R-line suddenly accelerated. I was able to stomp on the brake pedal to remedy the situation. This happened twice in a 12 hour period. I have not yet taken it to the dealer as this is a rare incident at this time. All seemed like normal operation at the time the issue happened.

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69.0%
ODI 11532027

The vehicle stutters or hesitates when accelerating from a stop. This is even more prevalent when the car has first been started. This is a major safety issue as when my family is pulling out into traffic the car just lurches forward initially before then finally just taking off. It's almost as if there is a delay in fuel being sent to the engine to move it forward. It shakes a little and then goes really fast. You can hold your the gas peddle down some and the car won't move then after a second or two it finally accelerates without moving…

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34.4%
ODI 11688904

My 2024 Volkswagen Tiguan (purchased used) has a recurring and unsafe issue related to acceleration and the automatic start/stop feature. When accelerating from a stop or while maintaining slight pressure on the gas pedal, the vehicle lurches forward as if aggressively accelerating, even though my foot pressure has not changed. Additionally, when the start/stop feature re-engages after idling, the vehicle sometimes lunges forward despite my foot being firmly on the brake pedal. This behavior has occurred multiple times, creating near-miss situ…

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510.2%
ODI 11673746

I purchased Tiguan SE on July 2, 2025 and 6 days later with about 200 miles on vehicle, check engine light appeared with message ‘fuel system error.’ I was very disappointed that such a new vehicle reported an error on a critical system. Dealership had trouble identifying source of light and advice of VW technical advice was advised to replace entire fuel tank. This clearly sounds like a manufacture defect and I would like to know if other Tiguan owners have experienced similar issues. Given that VW has a history of defrauding consumers over…

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310.0%
ODI 11739930

Unknown road hazard was hit by first car and then hit mine which the hazard rolled underneath and gashed my fuel tank.

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Service Brakes
106.5%
ODI 10458932 · 680 mi

WHILE SLOWLY ROLLING TO A STOP THE BRAKES LOCKED UP AND DID NOT ENGAGE. I HAD TO APPLY SEVERE FORCE TO THE BRAKE PEDAL. WHEN I APPLIED THE FORCE THE BRAKE PEDAL RESISTED AND POPPED BACK TWICE BEFORE THE VEHICLE FINALLY STOPPED. PRIOR TO THIS INCIDENT I HAVE REPORTED TO VW AND TAKEN THE VEHICLE IN FOR ISSUES WITH THE TRANSMISSION AND THE ENGINE SHAKING. THE CAR WAS RETURNED TO ME 10 DAYS PRIOR TO THIS INCIDENT. THE TWO MAY OR MAY NOT BE RELATED. *TR

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64.3%
ODI 10503614 · 1,500 mi

BRAKE BECAME STIFF AFTER PUSHING DOWN ON THE BRAKE PEDAL APPROX 1/3 OF THE WAY AND THE CAR DID NOT COME TO A FULL STOP. AT THIS POINT ONLY PRESSING DOWN WITH FULL STRENGTH FORCES THE PEDAL DOWN FURTHER AND STOPS THE CAR. THE USUAL OPERATION IS A SMOOTH BRAKE PEDAL WHICH CAN BE PUSHED ALL THE WAY TO THE FLOOR. THIS HAS HAPPENED SEVERAL TIMES AT SEEMINGLY RANDOM INTERVALS, SOMETIMES ONE OR TWO TIMES A DAY, WITH OTHER TIMES GOING A FEW DAYS WITHOUT INCIDENT. THE DEALERSHIP MECHANICS CANNOT FIND A FAULT WITH THEIR USUAL METHOD OF TESTING. *TR

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44.8%
ODI 10659480 · 6,900 mi

I DRIVE MY NEW CAR ON THE HIGHWAY TO THE BRAKES, TWICE I STEPPED ON THE BRAKE, BUT THE BRAKE IS LIKE SOMETHING IS STUCK, THE CAR DIDN'T STOP, I BRAKE FOR THE THIRD TIME, THE CAR IS STOP, ALMOST HIT THE CAR IN FRONT, I PARK MY CAR IN THE WAY OF AN EMERGENCY, AFTER RESTARTING THE CAR, THE BRAKE CAN BE USED, BUT AFTER ABOUT TWO HOURS, I FOUND THAT THE BRAKE LIGHT IS ON. *TR

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69.7%
ODI 10883887 · 8,500 mi

WE CURRENTLY HAVE AN ISSUE WITH OUR BRAKING SYSTEM IN OUR 2015 VOLKSWAGEN TIGUAN. AT LOW SPEEDS THE CAR DOES NOT BRAKE PROPERLY. THE CAR WILL LOOSE ITS ABILITY TO BRAKE AND WILL MAKE A LOUD GRINDING SOUND. THIS HAPPENS AT RANDOM TIMES AND THE CAR MANUFACTURE CANNOT SEEM TO REPLICATE THE ISSUE. OUR CONCERN IS THAT WE HAVE TAKEN IT TO VOLKWAGEN TWICE; ON THE FIRST OCCASION THEY SAID THERE WAS NO ISSUE AND ON THE SECOND OCCASION THEY SAID IT WAS A BRAKE SEAL ISSUE. THE ISSUE IS STILL OCCURRING AND NOW THEY ARE MAKING STATEMENTS THAT AN OUTSIDE…

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33.1%
ODI 10876984

BROUGHT 2016 TIGUAN LESS THAN 10 MONTHS, NOTICED SCRAPING NOISES WHEN BREAKING AT LOCAL SPEED. ALSO HEAR CLANKING NOISE OCCASIONALLY FROM BOTTOM OF THE VEHICLE. SENT CAR TO VOLKSWAGEN SERVICE CENTER AND FOUND THE REAR ROTORS PITTED AND RUSTED. SERVICE CENTER JUST CLEAN THE SURFACE AND SUGGEST TO REPLACEMENT WHEN NOISE RETURN. CALL VOLKSWAGEN CUSTOMER SERVICE OPEN A CASE. ACCORDING TO THE CUSTOMER SERVICE MY CAR HAS LOW MILEAGES, CAUSE RUST DEVELOPED AND SUGGESTED TO DRIVE MY CAR AT LEAST ONCE A WEEK. THIS IS AN UNACCEPTABLE REASON BECAUSE I US…

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34.0%
ODI 11091119 · 3,500 mi

WHILE BRAKING ON ROUGH OR UNEVEN PAVEMENT, THE BRAKE PEDAL PULSATES AND THE BRAKES MAKE A GRINDING NOISE. NORMAL BRAKE PRESSURE WAS APPLIED DURING INCIDENTS. ONLY HAPPING A FEW TIMES A DAY.

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196.7%
ODI 11111398 · 30 mi

ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CA…

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2412.5%
ODI 11229296 · 135 mi

PURCHASED CAR JUNE 30, CHECK ENGINE LIGHT ILLUMINATED ON WAY HOME FROM DEALER. NEXT DAY CHECK ENGINE LIGHT OFF, BRAKE POWER BOOST FAILURE FLICKER ON SCREEN, AUTO START/STOP NOT FUNCTIONING, RESTART CAR ALL GONE. NEXT TRIP TIRE PRESSURE WARNING, UNABLE TO RESET. HAD TO GO TO AN APPOINTMENT AND WAS HEADING TO DEALER ON THE WAY HOME, CAR WENT BLACK, LOST ACCELERATION, NO RESPONSE FROM THROTTLE WHILE DRIVING 75MPH ON BUSY FREEWAY. HAD TO COAST ACROSS FIVE LANES OF TRAFFIC TO BE SAFE. RESTART CAR, DROVE TO DEALER. TOTAL AMOUNT OF M…

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107.1%
ODI 11365341 · 5,000 mi

BRAKES STARTING SQUEALING PERIODICALLY WHEN APPLYING THE BRAKES LIGHTLY, WITH ONLY 1,000 MILES ON THE VEHICLE. TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY SAID IT WAS NORMAL. BRAKES NOW SQUEALING NEARLY ALL THE TIME WHEN BRAKES APPLIED LIGHTLY, NOT SO MUCH IF BRAKING HEAVILY. VEHICLE HAS 5,000 MILES ON IT. HAD ANOTHER VW DEALERSHIP LOOK AT IT AND THEY SAID THE SAME THING, IT IS NORMAL AND NOT A SAFETY ISSUE. HANDED A BROCHURE TO CONVINCE ME IT OK.

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53.5%
ODI 11494555

From a cold start and backing down the driveway, the SUV displayed an error code “Error: Driver Door Contact Switch” and automatically put the park break on. The driver had to put the Tiguan in park, turn off the vehicle, and release the emergency break restart the Tiguan and pulled back up the driveway. The driver proceeded to open/shut all the doors to ensure that all doors were closed. The drive started the Tiguan and proceeded to back out the driveway and the same thing happened with the error code and the park brake. The driver restarte…

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62.2%
ODI 11454875

While driving car gives error messages: Driver door contact switch, then drivers window and drivers side passengers window rolls down 2 inches. With in a few seconds get Error Start/Stop, and a few seconds later Fault: Electronic parking brake. When I slowed to a stop the parking break engaged and stopped the vehicle. The only way to move the vehicle is to turn off and restart. Upon restart you can disingage the parking break and move the vehicle from the roadway.

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46.0%
ODI 11566375

I purchased this vehicle brand new in 2023. At 12,000 miles, the brakes started squeaking very clearly and loudly and the right rotor would make noises as well. These noises from both the brakes, on both sides, and the rotor happen simultaneously, and instantly, and do so every time I brake or attempt to brake. I immediately took it to the dealership where I purchased it. They told me that the company is using different material for brake pads than they used to use. They also stated that the rotors are a much thinner type of rotors than these …

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11.5%
ODI 11729209

Car suddenly accelerates on its own and does not respond to breaks.

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510.2%
ODI 11713645

I own a 2025 Volkswagen Tiguan SE R-Line purchased new in August 2025. Since shortly after purchase, the vehicle has exhibited a recurring safety defect where the electronic parking brake engages without driver input and the vehicle shifts itself into Park. This happens suddenly and without warning. This defect occurs multiple times per week, on average (upwards of 50+ times total since purchase) under varied low-speed conditions, including at stoplights, while slowly moving through traffic, and during parking maneuvers, etc. When it occurs, …

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516.7%
ODI 11731240

My 2026 Volkswagen Tiguan has repeatedly experienced a complete loss of motive power while driving in active traffic. The engine stalls without warning, forcing me to perform a manual reset in the middle of the road. The vehicle also has a severe defect where it independently engages the electronic parking brake or shifts itself into Park during low-speed or turning maneuvers. This happens without any driver input and results in the car "slamming" to a violent stop. My safety and my baby’s safety are put at risk every time I start this car. Th…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air BagsToo few reports for a range32,635 mi4 (sparse)
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

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ODI 11306689 · 3,834 mi

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT HIT A POT HOLE, LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A TREE. ALL AIRBAGS DEPLOYED ACCEPT THE FRONT DRIVER AND PASSENGER SIDE. THE CONTACT SUSTAINED HEAD CHEST, BRUISING INJURIES. HIS WIFE WHO WAS SEATED IN THE PASSENGER SEAT SUSTAINED INJURIES FROM THE SEATBELT WHICH CAUSED BRUISING AROUND HER NECK AND CHEST. HOWEVER, 40 DAYS LATER THE CONTACT WIFE PASSED AWAY FROM HITTING THE DASHBOARD WITH HER HEAD, SEATBELT PENSIONER CAU…

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ODI 11320923 · 39,270 mi

THE AIRBAG LIGHT IS ON IN MY VEHICLE AND IT WAS NOT LISTED ON THE AIRBAG RECALL LIST. HAS THERE BEEN AN UNPUBLISHED UPDATE ON THE RECALL? THE CAR WAS IDLING IN DRIVEWAY.

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Engine28,500–52,750 mi33,500 mi6
ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

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ODI 11120926 · 28,000 mi

WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

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ODI 11430333 · 58,000 mi

The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate f…

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Electrical SystemToo few reports for a range28,500 mi4 (sparse)
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

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ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

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ODI 11267095 · 31,000 mi

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN TIGUAN. WHILE DRIVING 35 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (LOCATED AT 3001 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, [phone removed]). THE DEALER DIAGNOSED THAT THE REAR PASSENGER SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT AVAILABLE.

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SteeringToo few reports for a range18,000 mi2 (sparse)
ODI 11120926 · 28,000 mi

WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

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ODI 11310358 · 8,000 mi

UPON STARTING AND DRIVING OUR 2017 TIGUAN WHICH HAS 8000 MILES ON IT THE STEERING SYSTEM RED WARNING LIGHT CAME ON AND THE VEHICLE LOST ALL POWER STEERING. IN FACT IT WAS VIRTUALLY IMPOSSIBLE TO STEER IT AT ALL. AND IM A REASONABLY ARM-STRONG MALE. IM LUCKY THIS DIDN'T HAPPEN ON AN INTERSTATE OR AT HIGHER SPEEDS OR I WOULD HAVE BEEN IN AN ACCIDENT. IT OCCURRED ON A SURFACE ROAD WHILE I WAS TRAVELLING 30 MPH. OUTSIDE TEMP WAS 2 DEGREES ABOVE 0.

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Unknown Or OtherToo few reports for a range2,000 mi3 (sparse)
ODI 11102897 · 30 mi

RANDOMLY, WHEN ACCELERATING FROM A FULL STOP, THE CAR WILL MOVE A COUPLE OF FEET THEN LOSE ALL ACCELERATION POWER. STEPPING HARDER ON THE GAS PEDAL DOES NOT WORK. THE ONLY WAY TO GET THE CAR TO ACCELERATE IS TO ENTIRELY DISENGAGE AND RE-ENGAGE THE GAS PEDAL. THIS DOES NOT HAPPEN ALL THE TIME, NO LIGHTS OR WARNINGS COME ON AND NOTHING SHOWS UP WHEN THE REPAIR PEOPLE HOOK IT UP TO A COMPUTER. THIS IS A HUGE SAFETY FACTOR AS IT USUALLY HAPPENS WHEN TURNING LEFT (DOES NOT HAPPEN WHEN TURNING TO THE RIGHT. USUALLY, WHEN TURNING LEFT, A PERSON H…

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ODI 11194198 · 2,000 mi

PARK PILOT NOT AVAILABLE MESSAGE SHOWS AND SHOWS BLANK ON BACKUP CAMERA AND SOME TIME WHILE SHOWS WHILE MOVING FORWARD EVEN THOUGH THIS VEHICLE DOES NOT EQUIPPED WITH THIS FEATURE

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ODI 11244184 · 15,000 mi

CAR WAS SHUT OFF, ON A SLIGHT INCLINE, NEGLECTING TO PUT THE GEAR SELECTOR IN PARK,BY USING THE START/STOP BUTTON. DRIVER BEGAN TO EXIT THE CAR AND NOTED IT WAS ROLLING FORWARD. DRIVER IMMEDIATELY PUT FOOT ON BRAKE PEDAL AND NOTED THE CAR WAS NOT IN PARK AND MOVED GEAR SELECTOR WHICH RESULTED IN NO FURTHER MOTION OF VEHICLE, CHECKING IT AGAIN THIS MORNING FOR CONFIRMATION, I FOUND THE PROBLEM REMAINS. NO MATTER WHAT GEAR IT IS SHUT DOWN IN ,OTHER THAN PARK, THE VEHICLE ROLLS FREELY. I HAD THOUGHT IT HAPPENED ONLY IF SHUT DOWN IN NEUTR…

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Air Bags:Frontal:Driver Clockspring/Spiral CassetteToo few reports for a range27,749 mi1 (sparse)
ODI 11462631 · 27,749 mi

The contact's daughter owns a 2017 Volkswagen Tiguan. The contact stated while his daughter was driving at various speeds and turning the steering wheel, the steering wheel emitted abnormal sounds. The tire pressure monitor system warning light and the airbag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced however, the part was not yet available. Additionally, the contact stated that the horn would fail to honk when engaged. The contact stated while his daughter w…

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Fuel/Propulsion SystemToo few reports for a range18,500 mi1 (sparse)
ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

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Power TrainToo few reports for a range23,000 mi2 (sparse)
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

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ODI 11210253 · 20,000 mi

WHEN DRIVING DOWN AN INCLINE ON THE ROAD, THE CAR WILL DOWNSHIFT SO HARD THAT THE RPMS WILL GO REALLY HIGH FOR A FEW SECONDS. I AM NOT SURE IF THIS IS NORMAL OR IF IT IS OK FOR THE ENGINE.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

3 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11638690

the power steering system fails sometimes. that happens most of the time when you start the vehicle. A red symbol comes on for the power steering locking the steering. When you turn off the vehicle after some minutes you can start the vehicle. sometimes works and sometimes not. you have to try couple times to make it work.

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2025-020None

No examples available for this selection.

2025-031None
ODI 11647835

Power Steering assist is completely disabled. No power steering. Intermittent problem increasing in frequency. Diagnosed as defective rack'n'pinion steering gear and related electrical components. 63,000 mi. 2017. Tiguan. After many restarts or left over night steering assist may return.

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2025-041None
ODI 11652619

My [XXX] daughter was a front seat passenger in her friend‘s car the 2017 Tiguan when the driver swerved to avoid another car and struck a pole. The damage was primarily on the front passenger side of the car. My daughter hit the windshield. It was broken in two places and she sustained several other injuries. The airbags never deployed. The car was totaled. I’m interested in knowing whether or not it can be determined if the airbags should have deployed and did not, and if the seatbelt worked properly or not, and whether or not you’ve had oth…

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2025-050None

No examples available for this selection.

2025-063None
ODI 11666089

timing chain repairs and replacement

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ODI 11666091

Timing chain and engine issues and repairs

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ODI 11669391

Steering rack and pinion failed. Lost power steering while driving. Failed part is inside no way to change part without changing whole steering rack and pinion.

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2025-071None
ODI 11670895 · 66,000 mi

The contact owns a 2017 Volkswagen Tiguan. The contact stated that upon entering the vehicle after a rainstorm, the contact became aware that the interior of the vehicle was flooded, and that water had entered the vehicle through the sunroof. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sunroof drainage system. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline …

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2025-083None
ODI 11679642

Turning on the car I got a notification on my dash that says error airbag with the light icon.

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ODI 11680342

During a collision in which my vehicle was struck by another driver, the airbag warning light activated, my seatbelt locked in place, and white smoke with a strong electrical smell filled the cabin. No airbags deployed (frontal or side). There is now an "ERROR: Airbag" warning on my dashboard, and the seatbelt is completely locked. The vehicle currently has multiple open safety recalls for airbag systems, including frontal and side/window airbags. I am concerned that these recalls may be related to the malfunction experienced. This failure co…

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ODI 11683981

when was driven i lost power and got the ECU light and check engine light when scan for codes got fuel system and also car went into limp mode and had low fuel reading from live feeding and since have replaced the high pressure fuel pump and live reading are good now it still won’t start and won’t come out of limp mode

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2025-090None

No examples available for this selection.

2025-101None
ODI 11693994

What component or system failed or malfunctioned, and is it available for inspection upon request? Steering rack and pinion, yes. How was your safety or the safety of others put at risk? There is no power steering and unable to make a quick turn to maneuver the car around a potential hazard in the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, two independent service centers. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were …

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2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-031None
ODI 11728157

On December 3, 2025, Volkswagen of XXX performed an intake manifold recall repair on our 2017 Tiguan (VIN: [XXX] ) while the vehicle was under factory warranty. Approximately six weeks later the low coolant warning light appeared and the vehicle began actively leaking coolant. No other work had been performed between the recall and the onset of the leak. Our independent mechanic discovered physical damage to the original water pump consistent with a tool strike during the recall procedure. A new OEM water pump was installed but failed immediate…

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2026-041None
ODI 11729125

I am filing this complaint to seek a full buyback and debt cancellation for a 2017 VW Tiguan (VIN: [XXX] ) sold to me by Carvana for $40,000. Summary of Deception: Carvana sold this vehicle as "Certified" with a "150-Point Inspection" guarantee. This was a fraudulent misrepresentation. Within six months, the vehicle required 45+ mechanical services, including a full internal teardown that revealed catastrophic wiring corrosion caused by a long-term sunroof leak. These were latent defects present at the time of sale. The vehicle has has 2 Turbo…

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2026-050None

No examples available for this selection.

2026-061None
ODI 11745250

No crash or incident occurred. While starting the vehicle normally, the airbag warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed fault code P0588 , driver side airbag igniter at resistance limit. The mechanic confirmed that all airbags are non-functional as a result of this fault. No accident, collision, or unusual event preceded this failure. The part failed during normal use and operation. This is the same component covered under Safety Recall 69P4, issued February 2017 for driver and passenger airbag i…

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2026-070None

No examples available for this selection.

2026-081None
ODI 11760545

A/C has been a consistent issue since I purchased this from Columbia SC- CarMax's dealership in 2022. I've replaced the compressor and valves, and no resolve. The car sucks up oil and the electrical system is wacky!

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2026-09 (partial)1None
ODI 11761779

Ive had every now and then a steering wheel light come on then come off. Well today 9/1/26 I had lost all steering to my 2017 vw tiguan. The electronic power steering has failed and I believe this is a safety issue that needs to be addressed. And push for a recall to be made on these vehicles.

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2154 reports

2022: 154 complaints · 2023: 51 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202259120154
2023183751
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202226702
20236601

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsEngineElectrical SystemSteeringUnknown Or OtherAir Bags:Frontal:Driver Clockspring/Spiral CassetteFuel/Propulsion SystemPower Train
Air Bags—0
4
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

Look up ODI 11088947 at NHTSA ↗

ODI 11474405

I have had my clock spring replaced in my 2017 VW Tiguan 3 times and it continues to break. I have had a clock spring on "order" since December 2021 and the VW dealership cannot fix my car. My horn doesn't work nor does any functions on my steering wheel and I am pretty sure my drivers air bag would not go off as the light is on and happens each time my clock spring has broken. This is a known issue that VW has and the NHTSA has previously investigated the issue on a prior year recall. The only warning sign prior to my clock spring breaking eac…

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ODI 11480696

Clock spring failure. First symptom happened 2-3 months ago, my steering wheel radio controls and controls on my touch screen started randomly freezing or breaking. 3 months later, as I was turning my steering wheel, there was a cracking sound and my air bag light came on. The next day my car died but was able to be jumped by roadside assistance, unsure if the battery dying was related. The car was taken to a VW service station and was a confirmed clock spring failure, which I understand means the airbags will not deploy when/if needed. I was t…

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2
ODI 11539994

Clock Spring - Crackling sound in steering wheel when turning right and left; airbag indicator

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ODI 11558514

I started to get an "airbag error" message on the dash and then noticed that my horn no longer works, and neither do any of the buttons on either side of the wheel that control the dash menus and sound/phone system. I was able to determine this is a clock spring failure. From what I read, this is not a part that is supposed to wear out or fail from the age of the car and is expected to last the life of the car. Unfortunately, I now have no horn and possibly no airbags and I can't change any view on my dash to look up anything else.

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1
ODI 11473362

Hello,for three months I’m driving a car without a horn and air bag. The dealer claims that he’s waiting for a part , but this a safety issue the dealer should provide me with a car until they get the part to fix my car thank you very much for your time

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0
1
ODI 11091625

NOTHING HAPPENED, SIMPLY I RECEIVED THE LETTER FROM VOLKSWAGEN AND AN IMPORTANT INFORMATION ABOUT COMPLIANCE RECALL 69V2 - DRIVER AIRBAG. THIS NOTICE WAS SENT TO ME IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. VOLKSWAGEN HAS DECIDED THAT CERTAIN 2017-2018 MODEL YEAR VOLKSWAGEN TIGUAN LIMITED VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208 "OCCUPANT CRASH PROTECTION." THEIR RECORDS SHOW THAT I AM THE OWNER OF A VEHICLE AFFECTED BY THIS ACTION.

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1
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

Look up ODI 11088947 at NHTSA ↗

Engine0—
5
ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

Look up ODI 11096358 at NHTSA ↗

ODI 11301916

UNDER THE HOOD FIRE PROTECTION MATERIALS COMING OFF WILL NOT STAY IN PLACE. NOTIFY PORT CHARLOTTE VOLKSWAGON FOR THEM TO DIRECTLY SEE. AND THEY HAD TO REPLACE THE IGNITION SWITCH HAD GONE BAD . ASK WHY WAS THERE NOT A WAY TO CRANK THE CAR WITH A KEY IF THE KEYLESS BUTTON GOES OUT. THEY SAID CALL A TOW TRUCK. I SAID WHAT IF A WOMEN AND CHILDREN WHERE IN DANGER AND CAN NOT GET A HOLD OF A TOW TRUCK. ANSWERS WE CAN DO NOTHING ABOUT THAT. NOW THAT IS SCHOOLING.

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ODI 11430333 · 58,000 mi

The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate f…

Look up ODI 11430333 at NHTSA ↗

2
ODI 11120926 · 28,000 mi

WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

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ODI 11729125

I am filing this complaint to seek a full buyback and debt cancellation for a 2017 VW Tiguan (VIN: [XXX] ) sold to me by Carvana for $40,000. Summary of Deception: Carvana sold this vehicle as "Certified" with a "150-Point Inspection" guarantee. This was a fraudulent misrepresentation. Within six months, the vehicle required 45+ mechanical services, including a full internal teardown that revealed catastrophic wiring corrosion caused by a long-term sunroof leak. These were latent defects present at the time of sale. The vehicle has has 2 Turbo…

Look up ODI 11729125 at NHTSA ↗

1
ODI 11301916

UNDER THE HOOD FIRE PROTECTION MATERIALS COMING OFF WILL NOT STAY IN PLACE. NOTIFY PORT CHARLOTTE VOLKSWAGON FOR THEM TO DIRECTLY SEE. AND THEY HAD TO REPLACE THE IGNITION SWITCH HAD GONE BAD . ASK WHY WAS THERE NOT A WAY TO CRANK THE CAR WITH A KEY IF THE KEYLESS BUTTON GOES OUT. THEY SAID CALL A TOW TRUCK. I SAID WHAT IF A WOMEN AND CHILDREN WHERE IN DANGER AND CAN NOT GET A HOLD OF A TOW TRUCK. ANSWERS WE CAN DO NOTHING ABOUT THAT. NOW THAT IS SCHOOLING.

Look up ODI 11301916 at NHTSA ↗

0
3
ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

Look up ODI 11096358 at NHTSA ↗

ODI 11578584

I was driving and the fuel gauge quit working randomly. I am unsure how much gas is in my vehicle. I have had to get several repairs since purchasing my car from Carmax including my turbo boost, fuel pump and gas line. I financed the car in 2021 from Carmax.

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ODI 11729125

I am filing this complaint to seek a full buyback and debt cancellation for a 2017 VW Tiguan (VIN: [XXX] ) sold to me by Carvana for $40,000. Summary of Deception: Carvana sold this vehicle as "Certified" with a "150-Point Inspection" guarantee. This was a fraudulent misrepresentation. Within six months, the vehicle required 45+ mechanical services, including a full internal teardown that revealed catastrophic wiring corrosion caused by a long-term sunroof leak. These were latent defects present at the time of sale. The vehicle has has 2 Turbo…

Look up ODI 11729125 at NHTSA ↗

1
ODI 11728157

On December 3, 2025, Volkswagen of XXX performed an intake manifold recall repair on our 2017 Tiguan (VIN: [XXX] ) while the vehicle was under factory warranty. Approximately six weeks later the low coolant warning light appeared and the vehicle began actively leaking coolant. No other work had been performed between the recall and the onset of the leak. Our independent mechanic discovered physical damage to the original water pump consistent with a tool strike during the recall procedure. A new OEM water pump was installed but failed immediate…

Look up ODI 11728157 at NHTSA ↗

Electrical System
4
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

Look up ODI 11088947 at NHTSA ↗

ODI 11474405

I have had my clock spring replaced in my 2017 VW Tiguan 3 times and it continues to break. I have had a clock spring on "order" since December 2021 and the VW dealership cannot fix my car. My horn doesn't work nor does any functions on my steering wheel and I am pretty sure my drivers air bag would not go off as the light is on and happens each time my clock spring has broken. This is a known issue that VW has and the NHTSA has previously investigated the issue on a prior year recall. The only warning sign prior to my clock spring breaking eac…

Look up ODI 11474405 at NHTSA ↗

ODI 11480696

Clock spring failure. First symptom happened 2-3 months ago, my steering wheel radio controls and controls on my touch screen started randomly freezing or breaking. 3 months later, as I was turning my steering wheel, there was a cracking sound and my air bag light came on. The next day my car died but was able to be jumped by roadside assistance, unsure if the battery dying was related. The car was taken to a VW service station and was a confirmed clock spring failure, which I understand means the airbags will not deploy when/if needed. I was t…

Look up ODI 11480696 at NHTSA ↗

5
ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

Look up ODI 11096358 at NHTSA ↗

ODI 11301916

UNDER THE HOOD FIRE PROTECTION MATERIALS COMING OFF WILL NOT STAY IN PLACE. NOTIFY PORT CHARLOTTE VOLKSWAGON FOR THEM TO DIRECTLY SEE. AND THEY HAD TO REPLACE THE IGNITION SWITCH HAD GONE BAD . ASK WHY WAS THERE NOT A WAY TO CRANK THE CAR WITH A KEY IF THE KEYLESS BUTTON GOES OUT. THEY SAID CALL A TOW TRUCK. I SAID WHAT IF A WOMEN AND CHILDREN WHERE IN DANGER AND CAN NOT GET A HOLD OF A TOW TRUCK. ANSWERS WE CAN DO NOTHING ABOUT THAT. NOW THAT IS SCHOOLING.

Look up ODI 11301916 at NHTSA ↗

ODI 11430333 · 58,000 mi

The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate f…

Look up ODI 11430333 at NHTSA ↗

—0
1
ODI 11301916

UNDER THE HOOD FIRE PROTECTION MATERIALS COMING OFF WILL NOT STAY IN PLACE. NOTIFY PORT CHARLOTTE VOLKSWAGON FOR THEM TO DIRECTLY SEE. AND THEY HAD TO REPLACE THE IGNITION SWITCH HAD GONE BAD . ASK WHY WAS THERE NOT A WAY TO CRANK THE CAR WITH A KEY IF THE KEYLESS BUTTON GOES OUT. THEY SAID CALL A TOW TRUCK. I SAID WHAT IF A WOMEN AND CHILDREN WHERE IN DANGER AND CAN NOT GET A HOLD OF A TOW TRUCK. ANSWERS WE CAN DO NOTHING ABOUT THAT. NOW THAT IS SCHOOLING.

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0
3
ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

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ODI 11578584

I was driving and the fuel gauge quit working randomly. I am unsure how much gas is in my vehicle. I have had to get several repairs since purchasing my car from Carmax including my turbo boost, fuel pump and gas line. I financed the car in 2021 from Carmax.

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ODI 11760545

A/C has been a consistent issue since I purchased this from Columbia SC- CarMax's dealership in 2022. I've replaced the compressor and valves, and no resolve. The car sucks up oil and the electrical system is wacky!

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1
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

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Steering
2
ODI 11539994

Clock Spring - Crackling sound in steering wheel when turning right and left; airbag indicator

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ODI 11558514

I started to get an "airbag error" message on the dash and then noticed that my horn no longer works, and neither do any of the buttons on either side of the wheel that control the dash menus and sound/phone system. I was able to determine this is a clock spring failure. From what I read, this is not a part that is supposed to wear out or fail from the age of the car and is expected to last the life of the car. Unfortunately, I now have no horn and possibly no airbags and I can't change any view on my dash to look up anything else.

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2
ODI 11120926 · 28,000 mi

WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

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ODI 11729125

I am filing this complaint to seek a full buyback and debt cancellation for a 2017 VW Tiguan (VIN: [XXX] ) sold to me by Carvana for $40,000. Summary of Deception: Carvana sold this vehicle as "Certified" with a "150-Point Inspection" guarantee. This was a fraudulent misrepresentation. Within six months, the vehicle required 45+ mechanical services, including a full internal teardown that revealed catastrophic wiring corrosion caused by a long-term sunroof leak. These were latent defects present at the time of sale. The vehicle has has 2 Turbo…

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0—00
1
ODI 11729125

I am filing this complaint to seek a full buyback and debt cancellation for a 2017 VW Tiguan (VIN: [XXX] ) sold to me by Carvana for $40,000. Summary of Deception: Carvana sold this vehicle as "Certified" with a "150-Point Inspection" guarantee. This was a fraudulent misrepresentation. Within six months, the vehicle required 45+ mechanical services, including a full internal teardown that revealed catastrophic wiring corrosion caused by a long-term sunroof leak. These were latent defects present at the time of sale. The vehicle has has 2 Turbo…

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1
ODI 11494504

I suffered a front-end collision on 11/15/2022 in my 2017 VW Tiguan. I was going on I-66 in Virginia 40-45mph back to college at Howard University, and a car stopped suddenly after being cut off, but it was raining horribly and I was in half a foot of water, so even with braking, I hydroplaned into the vehicle in front of me, causing insubstantial damage to them but very significant damage to my vehicle as well as whiplash.

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Unknown Or Other
1
ODI 11473362

Hello,for three months I’m driving a car without a horn and air bag. The dealer claims that he’s waiting for a part , but this a safety issue the dealer should provide me with a car until they get the part to fix my car thank you very much for your time

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1
ODI 11301916

UNDER THE HOOD FIRE PROTECTION MATERIALS COMING OFF WILL NOT STAY IN PLACE. NOTIFY PORT CHARLOTTE VOLKSWAGON FOR THEM TO DIRECTLY SEE. AND THEY HAD TO REPLACE THE IGNITION SWITCH HAD GONE BAD . ASK WHY WAS THERE NOT A WAY TO CRANK THE CAR WITH A KEY IF THE KEYLESS BUTTON GOES OUT. THEY SAID CALL A TOW TRUCK. I SAID WHAT IF A WOMEN AND CHILDREN WHERE IN DANGER AND CAN NOT GET A HOLD OF A TOW TRUCK. ANSWERS WE CAN DO NOTHING ABOUT THAT. NOW THAT IS SCHOOLING.

Look up ODI 11301916 at NHTSA ↗

1
ODI 11301916

UNDER THE HOOD FIRE PROTECTION MATERIALS COMING OFF WILL NOT STAY IN PLACE. NOTIFY PORT CHARLOTTE VOLKSWAGON FOR THEM TO DIRECTLY SEE. AND THEY HAD TO REPLACE THE IGNITION SWITCH HAD GONE BAD . ASK WHY WAS THERE NOT A WAY TO CRANK THE CAR WITH A KEY IF THE KEYLESS BUTTON GOES OUT. THEY SAID CALL A TOW TRUCK. I SAID WHAT IF A WOMEN AND CHILDREN WHERE IN DANGER AND CAN NOT GET A HOLD OF A TOW TRUCK. ANSWERS WE CAN DO NOTHING ABOUT THAT. NOW THAT IS SCHOOLING.

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0—000
Air Bags:Frontal:Driver Clockspring/Spiral Cassette00000—00
Fuel/Propulsion System
1
ODI 11091625

NOTHING HAPPENED, SIMPLY I RECEIVED THE LETTER FROM VOLKSWAGEN AND AN IMPORTANT INFORMATION ABOUT COMPLIANCE RECALL 69V2 - DRIVER AIRBAG. THIS NOTICE WAS SENT TO ME IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. VOLKSWAGEN HAS DECIDED THAT CERTAIN 2017-2018 MODEL YEAR VOLKSWAGEN TIGUAN LIMITED VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208 "OCCUPANT CRASH PROTECTION." THEIR RECORDS SHOW THAT I AM THE OWNER OF A VEHICLE AFFECTED BY THIS ACTION.

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3
ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

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ODI 11578584

I was driving and the fuel gauge quit working randomly. I am unsure how much gas is in my vehicle. I have had to get several repairs since purchasing my car from Carmax including my turbo boost, fuel pump and gas line. I financed the car in 2021 from Carmax.

Look up ODI 11578584 at NHTSA ↗

ODI 11729125

I am filing this complaint to seek a full buyback and debt cancellation for a 2017 VW Tiguan (VIN: [XXX] ) sold to me by Carvana for $40,000. Summary of Deception: Carvana sold this vehicle as "Certified" with a "150-Point Inspection" guarantee. This was a fraudulent misrepresentation. Within six months, the vehicle required 45+ mechanical services, including a full internal teardown that revealed catastrophic wiring corrosion caused by a long-term sunroof leak. These were latent defects present at the time of sale. The vehicle has has 2 Turbo…

Look up ODI 11729125 at NHTSA ↗

3
ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

Look up ODI 11096358 at NHTSA ↗

ODI 11578584

I was driving and the fuel gauge quit working randomly. I am unsure how much gas is in my vehicle. I have had to get several repairs since purchasing my car from Carmax including my turbo boost, fuel pump and gas line. I financed the car in 2021 from Carmax.

Look up ODI 11578584 at NHTSA ↗

ODI 11760545

A/C has been a consistent issue since I purchased this from Columbia SC- CarMax's dealership in 2022. I've replaced the compressor and valves, and no resolve. The car sucks up oil and the electrical system is wacky!

Look up ODI 11760545 at NHTSA ↗

1
ODI 11729125

I am filing this complaint to seek a full buyback and debt cancellation for a 2017 VW Tiguan (VIN: [XXX] ) sold to me by Carvana for $40,000. Summary of Deception: Carvana sold this vehicle as "Certified" with a "150-Point Inspection" guarantee. This was a fraudulent misrepresentation. Within six months, the vehicle required 45+ mechanical services, including a full internal teardown that revealed catastrophic wiring corrosion caused by a long-term sunroof leak. These were latent defects present at the time of sale. The vehicle has has 2 Turbo…

Look up ODI 11729125 at NHTSA ↗

00—0
Power Train
1
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

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1
ODI 11728157

On December 3, 2025, Volkswagen of XXX performed an intake manifold recall repair on our 2017 Tiguan (VIN: [XXX] ) while the vehicle was under factory warranty. Approximately six weeks later the low coolant warning light appeared and the vehicle began actively leaking coolant. No other work had been performed between the recall and the onset of the leak. Our independent mechanic discovered physical damage to the original water pump consistent with a tool strike during the recall procedure. A new OEM water pump was installed but failed immediate…

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1
ODI 11088947 · 26,000 mi

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS …

Look up ODI 11088947 at NHTSA ↗

1
ODI 11494504

I suffered a front-end collision on 11/15/2022 in my 2017 VW Tiguan. I was going on I-66 in Virginia 40-45mph back to college at Howard University, and a car stopped suddenly after being cut off, but it was raining horribly and I was in half a foot of water, so even with braking, I hydroplaned into the vehicle in front of me, causing insubstantial damage to them but very significant damage to my vehicle as well as whiplash.

Look up ODI 11494504 at NHTSA ↗

000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

13 mentions · 17.3% of complaints

Median mileage: 42,890 mi (6 usable records).

ODI 11310358 · 8,000 mi

UPON STARTING AND DRIVING OUR 2017 TIGUAN WHICH HAS 8000 MILES ON IT THE STEERING SYSTEM RED WARNING LIGHT CAME ON AND THE VEHICLE LOST ALL POWER STEERING. IN FACT IT WAS VIRTUALLY IMPOSSIBLE TO STEER IT AT ALL. AND IM A REASONABLY ARM-STRONG MALE. IM LUCKY THIS DIDN'T HAPPEN ON AN INTERSTATE OR AT HIGHER SPEEDS OR I WOULD HAVE BEEN IN AN ACCIDENT. IT OCCURRED ON A SURFACE ROAD WHILE I WAS TRAVELLING 30 MPH. OUTSIDE TEMP WAS 2 DEGREES ABOVE 0.

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ODI 11462631 · 27,749 mi

The contact's daughter owns a 2017 Volkswagen Tiguan. The contact stated while his daughter was driving at various speeds and turning the steering wheel, the steering wheel emitted abnormal sounds. The tire pressure monitor system warning light and the airbag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced however, the part was not yet available. Additionally, the contact stated that the horn would fail to honk when engaged. The contact stated while his daughter w…

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ODI 11476946 · 55,780 mi

The contact owns a 2017 Volkswagen Tiguan. The contact stated that while his daughter was starting the vehicle, she became aware that the check engine warning light was illuminated. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the N80 purge valve needed to be replaced. The vehicle was repaired. The manufacture was contacted but offered no assistance. The contact was referred to the NHTSA for assistance. The failure mileage was 55,780.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

7 mentions · 9.3% of complaints

Median mileage: 32,500 mi (4 usable records).

ODI 11096358 · 18,500 mi

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT H…

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ODI 11120926 · 28,000 mi

WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

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ODI 11430333 · 58,000 mi

The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate f…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

7 mentions · 9.3% of complaints

Median mileage: 8,000 mi (1 usable records).

ODI 11310358 · 8,000 mi

UPON STARTING AND DRIVING OUR 2017 TIGUAN WHICH HAS 8000 MILES ON IT THE STEERING SYSTEM RED WARNING LIGHT CAME ON AND THE VEHICLE LOST ALL POWER STEERING. IN FACT IT WAS VIRTUALLY IMPOSSIBLE TO STEER IT AT ALL. AND IM A REASONABLY ARM-STRONG MALE. IM LUCKY THIS DIDN'T HAPPEN ON AN INTERSTATE OR AT HIGHER SPEEDS OR I WOULD HAVE BEEN IN AN ACCIDENT. IT OCCURRED ON A SURFACE ROAD WHILE I WAS TRAVELLING 30 MPH. OUTSIDE TEMP WAS 2 DEGREES ABOVE 0.

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ODI 11545507

Steering column locks upon start up. The light is red on the dashboard. You can not power steer the car thus making the car unusable. The code that comes up is to replace the steering rack. This is a $2k part rebuilt and a $3k part new. This is happening on many many VWs. Ours failed at 130k miles and 6 years old. I’ve heard of others failing at 80k miles, etc. this is absurd that this is happening! a car is supposed to move and steer that’s what makes it a car. Volkswagen needs to recall this and reimburse those who have paid to have it fixed…

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ODI 11638690

the power steering system fails sometimes. that happens most of the time when you start the vehicle. A red symbol comes on for the power steering locking the steering. When you turn off the vehicle after some minutes you can start the vehicle. sometimes works and sometimes not. you have to try couple times to make it work.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

3 mentions · 4.0% of complaints

Median mileage: 15,000 mi (3 usable records).

ODI 11091119 · 3,500 mi

WHILE BRAKING ON ROUGH OR UNEVEN PAVEMENT, THE BRAKE PEDAL PULSATES AND THE BRAKES MAKE A GRINDING NOISE. NORMAL BRAKE PRESSURE WAS APPLIED DURING INCIDENTS. ONLY HAPPING A FEW TIMES A DAY.

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ODI 11244184 · 15,000 mi

CAR WAS SHUT OFF, ON A SLIGHT INCLINE, NEGLECTING TO PUT THE GEAR SELECTOR IN PARK,BY USING THE START/STOP BUTTON. DRIVER BEGAN TO EXIT THE CAR AND NOTED IT WAS ROLLING FORWARD. DRIVER IMMEDIATELY PUT FOOT ON BRAKE PEDAL AND NOTED THE CAR WAS NOT IN PARK AND MOVED GEAR SELECTOR WHICH RESULTED IN NO FURTHER MOTION OF VEHICLE, CHECKING IT AGAIN THIS MORNING FOR CONFIRMATION, I FOUND THE PROBLEM REMAINS. NO MATTER WHAT GEAR IT IS SHUT DOWN IN ,OTHER THAN PARK, THE VEHICLE ROLLS FREELY. I HAD THOUGHT IT HAPPENED ONLY IF SHUT DOWN IN NEUTR…

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ODI 11430333 · 58,000 mi

The contact owns a 2017 Volkswagen Tiguan. The contact stated that the vehicle failed to start. The contact pumped the brake pedal several times before the vehicle would start up. The speedometer started to fluctuate, and the vehicle would shudder or hesitate. Occasionally the vehicle would stall and shut-off. The contact stated that they were no longer able to operate the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate f…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

2 mentions · 2.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11482976

I was driving vehicle and it began to stall. I was a block away from home and made it home turned it off. When I tried to turn it on it would not start. I had it towed where I was told that the engine was BLOWN at no fault of my own. At 119000. I am still paying on this vehicle and can’t even use it. Mechanic says it’s not even worth putting a new engine in. The money I would spend on it I might as well get a new vehicle. Replacing the engine would start at 9,000.00. VW NEEDS A RECALL on this. Mechanic says he sees this alot on this vehicle

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ODI 11683981

when was driven i lost power and got the ECU light and check engine light when scan for codes got fuel system and also car went into limp mode and had low fuel reading from live feeding and since have replaced the high pressure fuel pump and live reading are good now it still won’t start and won’t come out of limp mode

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Oil consumption or dilution

1 mentions · 1.3% of complaints

Median mileage: 30,000 mi (1 usable records).

ODI 11595738 · 30,000 mi

The contact owns a 2017 Volkswagen Tiguan. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who serviced the engine, and the check engine warning light was deactivated; however, the failure persisted. No further information was available. The contact stated that the vehicle also experienced excessive oil consumption. An oil consumption test was performed, and the vehicle failed the test. The cause of the failure was not yet determined. The manufac…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b