Auto Recall Watch
U.S. public vehicle records

2023 Volvo XC90 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

40 owner complaints analyzed

6 distinct recall campaigns

17,000 mi median reported failure mileage

Scope: 2023 model year. Data updated: . 6 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Back Over Prevention: Rearview System Braking is the most frequently named component, appearing in 7 of 40 complaints (17.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior922.5%
Transmission and shifting37.5%
Electrical and battery issues37.5%
Engine operation12.5%
Steering behavior12.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Back Over Prevention: Rearview System Braking
7
Electrical System
7
Unknown Or Other
7
Back Over Prevention: Sensing System: Camera
5
Fuel/Propulsion System
5
Back Over Prevention: Warnings
4
Service Brakes
4
Forward Collision Avoidance: Automatic Emergency Braking
3
Component breakdown data
CategoryCount
Back Over Prevention: Rearview System Braking7
Electrical System7
Unknown Or Other7
Back Over Prevention: Sensing System: Camera5
Fuel/Propulsion System5
Back Over Prevention: Warnings4
Service Brakes4
Forward Collision Avoidance: Automatic Emergency Braking3

Back Over Prevention: Rearview System Braking: 7; Electrical System: 7; Unknown Or Other: 7; Back Over Prevention: Sensing System: Camera: 5; Fuel/Propulsion System: 5; Back Over Prevention: Warnings: 4; Service Brakes: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9992
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 34 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
10
2024
6
2025
20
2026
4
Complaints over time data
CategoryCount
202310
20246
202520
20264

2023: 10; 2024: 6; 2025: 20; 2026: 4

Pattern summary

Back Over Prevention: Rearview System Braking leads the component reports. Braking behavior appears in 9 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11513846 · 2023-03-26 (March 26, 2023)

The 2023 model features a push button to shift the vehicle into park. When pressing the button, the vehicle does NOT always shift into park. I’m not sure if it only registers with a certain force, but often I’ve pressed the button many times only to realize that I’m not in park as I remove my foot from the brake and propel forward. I’ve been keeping the ‘auto break’ feature on this way when it doesn’t switch into park at least the car doesn’t possibly roll into something I’m parked behind. When Parking permanently and shutting the vehicle off I…

Owner-reported narrative. Look up ODI 11513846 at NHTSA ↗

Owner report 11515127 · 2023-04-03 (April 3, 2023)

The contact owns a 2023 Volvo XC90. The contact stated that before exiting the vehicle, he pressed the park button and the vehicle inadvertently started to reverse. The vehicle was taken to a dealer where the vehicle was diagnosed but no cause for the failure was found. The contact stated that the gear shifter and parking brake failed to engage as needed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.

Owner-reported narrative. 1,000 miles reported. Look up ODI 11515127 at NHTSA ↗

Owner report 11543044 · 2023-09-06 (September 6, 2023)

The rearview camera on the Volvo continually freezes, is delayed to start or blacks out. Since I have had the car for the last year there have been multiple times a week where reverse is selected and the rearview camera loads, then when I start backing the camera image freezes two to three times before jumping and resuming normal operation. I've also experienced where the camera image is displayed, then the screen temporarily blacks out for a second and then the image is displayed again. This happen most notably when the car is unlocked and the…

Owner-reported narrative. Look up ODI 11543044 at NHTSA ↗

Owner report 11536197 · 2023-08-03 (August 3, 2023)

On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to a backlog. The Volvo dealership was finally able to look at the vehicle. They stated "error codes in the computer indicate an internal defect in the high-voltage battery. Even after consultation with Volvo technical support, we cannot avoid removin…

Owner-reported narrative. Look up ODI 11536197 at NHTSA ↗

Owner report 11700143 · 2025-11-18 (November 18, 2025)

While driving in a parking lot going around 15 mph my drivers side door opened. No warning, no alarms just fully ajar swung open. Fortunately I was going 15 mph, Im glad I had my seatbelt on and that no one was crossing or passing when the door flung open. Ive documented and recorded my ability to begin driving and open the door including ability to open the door while reversing. I took the suv to volvo and the electrical wiring was replaced along with the door hinges.

Owner-reported narrative. Look up ODI 11700143 at NHTSA ↗

Owner report 11544100 · 2023-09-12 (September 12, 2023)

The contact owns a 2023 Volvo XC90. The contact stated while driving 65 MPH, the low fuel warning light illuminated and the vehicle decelerated, lost motive power, and stalled. The contact attempted to restart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer. After several attempts to restart the vehicle, the dealer was able to restart the vehicle and stated that no failure was found. The manufacturer was not contacted. The failure mileage was 1,000. The VIN was not available.

Owner-reported narrative. 1,000 miles reported. Look up ODI 11544100 at NHTSA ↗

Owner report 11548806 · 2023-10-07 (October 7, 2023)

My name is [XXX] . My wife [XXX] has been corresponding with Volvo Car Financial, as well as Volvo, regarding our Volvo XC90 lease. This Volvo has been the biggest disappointment of any car we've ever leased or purchased out of the new cars and trucks we have purchased every 2-3 years for the past 40 years. We have contacted Volvo several times about the issues we are having and taken it in three times to have the problem resolved. I live in a rural area with backroads, and they say the mapping system called City View does not work well on…

Owner-reported narrative. Look up ODI 11548806 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

40 unique complaints in this selection. Analysis snapshot: 2026-10-02.

15.0%Usable mileage6 / 40 records
100.0%Valid incident date40 / 40 records
100.0%Valid filing date40 / 40 records
100.0%Ordered incident and filing dates40 / 40 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201120122013201420152016201720182019202020212022202320242025
Electrical System
526.3%
ODI 10668277 · 63,035 mi

THE BATTERY IN THE VEHICLE FAILS DUE TO A DRAIN IN THE POWER SYSTEMS BECAUSE OF A FAILURE IN SOFTWARE SYSTEMS ,THIS FAULT IS KNOWN TO VOLVO AND THEY REFUSE TO REPAIR .IF THE CAR IS NOT DRIVEN EVERY DAY THE ELECTRONIC SYSTEMS SEARCH FOR BLUE TOOTH PHONE SIGNALS AND SATELLITE RADIO SIGNALS CAUSING A DRAIN ON THE ELECTRICAL SYSTEMS ENOUGH TO KILL THE BATTERY ON A DAILY BASIS. VOLVO SAYS THEY HAVE A REPAIR FOR THIS AND SAY THAT I MUST PAY. THIS IS A KNOWN DEFECT TO VOLVO THEY SHOULD REPAIR THIS. *TR

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133.3%
ODI 10862587 · 44,013 mi

TL* THE CONTACT OWNS A 2012 VOLVO XC90. THE CONTACT STATED THAT THE REAR BACK UP CAMERA AND GPS SYSTEM WORKED INTERMITTENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SIX TIMES WHERE THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE AND THE MULTIMEDIA MODULE AND CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT DUE TO THE SOFTWARE COMPANY GOING OUT OF BUSIN…

Look up ODI 10862587 at NHTSA ↗

218.2%
ODI 10861229 · 31,000 mi

THE ANTI SKID SERVICE IS NOT FUNCTIONING. THE WARNING LIGHT KEEPS COMING ON AND OFF PERIODICIALLY. WHEN THIS HAPPENS, I SOMETIMES LOSE THE DASH LIGHTS, BLINKERS AND THE FUEL DOOR UNLOCKS. THE ISSUE IS NOT HAPPENING CONSISTENTLY. SOMETIMES IT WON'T HAPPEN FOR MONTHS AND THEN IT WILL HAPPEN AGAIN MULTIPLE TIMES. I HAVE TAKEN IT TO VOLVO TWICE AND THEY ARE UNABLE TO DETERMINE WHY THIS ISSUE IS HAPPENING.

Look up ODI 10861229 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

5527.9%
ODI 10808864 · 4,000 mi

CAR WAS HAVING ISSUES WITH SPEEDOMETER SCREEN AND CENTER CONSOLE SCREENS. SCREEN WOULD BLANK OUT WHEN NAVIGATION SYSTEM WAS IN USE AND VEHICLE WAS MOVING. THIS WOULD HAPPEN TWICE AND SYSTEM WOULD NORMALIZE. SEVERAL WEEKS AGO THIS HAPPENED AND MY HUSBAND AND I SMELLED A WEIRD ODOR AND THEN SMOKE BEGAN BELLOWING OUT CENTER CONSOLE. UNIT WAS TURNED OFF AND DEALER CONTACTED. VEHICLE WAS BROUGHT IN BUT AFTER THREE WEEKS STILL HAS ISSUES. WENT TO PICK UP CAR ON 12/5 ONLY TO FIND VEHICLE WAS HAVING ISSUE WITH RETAINING A FULLY CHARGED BATTERY. WE WE…

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1822.8%
ODI 10970765 · 1,500 mi

TL* THE CONTACT OWNS A 2017 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST AND LANE ASSIST SYSTEMS ACTIVATED, THE VEHICLE WOULD ERRONEOUSLY CHANGE LANES AND/OR CHANGE DIRECTIONS. ON OCCASION, THE FEATURES WOULD ERRONEOUSLY SHUT OFF FOR NO REASON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500. UPDATED 06/02/17*LJ *AS

Look up ODI 10970765 at NHTSA ↗

1530.0%
ODI 11056836 · 3,400 mi

BRAKES CONTINOUSLY SQUEAK. THE DEALER HAS INSPECTED THE BREAK SYSTEM TWICE AND MADE ONE ATTEMPTED REPAIR. ONE WEEK LATER THE BRAKES ARE BACKING TO SQUEAKING. I HAVE OWNED THE VEHICLE LESS THAN 90 DAYS, I'VE HAD ISSUES WITH THE BRAKES FOR MORE THAN HALF THAT TIME. THE CENTER DISPLAY COMPUTER SCREENS FREEZES CONSTANTLY, BUT RECENTLY FREEZES AND WILL NOT RESTART UNTIL AFTER THE CAR IS STOPPED AND RESTARTED.

Look up ODI 11056836 at NHTSA ↗

1126.2%
ODI 11189914 · 500 mi

I PURCHASED MY NEW 2019 VOLVO XC90 ON DECEMBER 15, 2018. ON THE MORNING OF DECEMBER 29, 2018 I WAS WITH MY TWO CHILDREN WHEN THERE WAS A MALFUNCTION WITH THE VEHICLE KEY RECOGNITION SYSTEM WHICH ALLOWS FOR THE VEHICLE TO START. MY VEHICLE GAVE ME THE ERROR 'VEHICLE KEY NOT FOUND. SEE OWNER'S MANUAL'. THIS LEFT MYSELF, MY 4 YEAR OLD AND MY 4 MONTH OLD STRANDED. THE LOCAL FORT MYERS DEALER SAID THEY REPLACED THE FOB ANTENNA. MY VEHICLE THEN HAD THE SAME PROBLEM FEBRUARY 14, 2019 LEAVING MYSELF AND MY TWO CHILDREN STRANDED BECAUSE THE VEHICLE WOUL…

Look up ODI 11189914 at NHTSA ↗

928.1%
ODI 11584613

The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. Volvo has poor customer support and satisfaction regarding avoidable repairs, along with various documented airbag failure incidents confirming a severe issue with its system components that require government oversight and correc…

Look up ODI 11584613 at NHTSA ↗

1129.7%
ODI 11388231 · 700 mi

*WITH THE BOWERS & WILKINS SOUND SYSTEM* TWICE WITHIN 1400 MILES, THERE WAS A LOUD "POP" SOUND FROM THE SPEAKERS FOLLOWED BY NO SOUND FROM ANY PORTION OF THE VEHICLE. THE POP SOUNDED LIKE A WINDOW OR THE SUNROOF SHATTERED. ALL SOUND WAS LOST: SENSUS FEEDBACK, TURN SIGNALS, PARKING SENSORS, PHONE, ETC. THE ONLY THING THAT WORKED WAS THE BASS. AFTER THE CAR WAS PARKED AND OFF, AND RE-STARTED, EVERYTHING WORKED AS NORMAL. ODDLY, THERE WAS THE FEELING OF STATIC ELECTRICITY JUST PRIOR TO EACH POP. THESE POPS WERE CAUGHT ON DASH CAM FOR PROOF. THERE …

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1344.8%
ODI 11481092

Propulsion Service Required message one week after we picked up our new car. Three weeks later----check engine light. Soon after another Propulsion Service Required. Each time, our dealership reset the computer. Three months into ownership, on I-84, traveling 75 mph in the far left lane: turtle mode light, loss of power, no propulsion, able to just get off the freeway on the left. Two hour wait for assistance on side of freeway in 98 degree heat. Dealership kept car for 40 days: replaced BDU, AC compressor, IGM. Similar accounts of turtl…

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717.5%
ODI 11536197

On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to a backlog. The Volvo dealership was finally able to look at the vehicle. They stated "error codes in the computer indicate an internal defect in the high-voltage battery. Even after consultation with Volvo technical support, we cannot avoid removin…

Look up ODI 11536197 at NHTSA ↗

1747.2%
ODI 11557619

All of the electronics are malfunctioning, no navigation, possible airbag and seatbelt malfunction, warning lights on. I am concerned that all of the electronic safety systems are not working properly. Internal SOS button not working. Herb Chambers Volvo in Norwood, Ma. Service manager has confirmed that this is a problem with the 2024 XC90. The car is brand new and Herb Chambers Volvo does not have any available appointments for several weeks to address concerns. I also contacted Volvo USA and they were unable to assist. I have also requested …

Look up ODI 11557619 at NHTSA ↗

724.1%
ODI 11637435

Remote start, infotainment system which controls everything, dashboard, lights, and cigarette lighter all intermittently turn off and on. Everyday, something else seems to stop working. My vehicle is 2.5 weeks old. This is apparently is a know latent defect that Volvo has chosen to keep from customers, based on feedback from VOLVO service, who are actually denying appointments stating that there is nothing they can do.

Look up ODI 11637435 at NHTSA ↗

Engine
526.3%
ODI 10515377

EVERY TIME I DO NOT TURN MY CAR ON FOR 2 OR MORE CONSECUTIVE DAYS MY CAR BATTERY DIES. THIS HAS HAPPENED TO ME 7 TIMES IN THE COURSE OF MY 2 YEAR LEASE. EACH TIME IT IS TOWED AND SENT TO VOLVO FOR SERVICE THEY REPORT THAT THEY HAVE SOLVED THE PROBLEM. ONE TIME THEY CLAIMED IT WAS MY BLUE TOOTH DRAINING THE BATTERY. THE NEXT TIME IT WAS SIRIUS RADIO DRAINING THE BATTERY. THE LOST GOES ON AND ON. CLEARLY THERE IS A PROBLEM WITH NO SOLUTION AS MY VAR BATTERY DIES EVERY TIME IT IS LEFT UNATTENDED. WITHOUT FAIL! *TR

Look up ODI 10515377 at NHTSA ↗

00.0%

No examples available for this selection.

218.2%
ODI 10502462 · 12,000 mi

I WAS DRIVING THE VEHICLE DOWN THE HIGHWAY WHEN IT STARTED TO STALL AND THEN THE ENGINE JUST CUT OFF. THIS HAPPENED IN THE MIDDLE OF THE ROAD WITH TRAFFIC IN BOTH DIRECTIONS LEAVING ME AND MY WIFE VULNERABLE IN THE MIDDLE OF TRAFFIC. I MADE SEVERAL ATTEMPTS TO RESTART THE ENGINE AND IT WOULD NOT START, IT STARTED TO SMOKE AFTER A FEW ATTEMPTS. ROADSIDE ASSISTANCE HAD TO BE CALLED AND THE VEHICLE WAS TOWED TO THE VOLVO SERVICE DEPARTMENT WHICH TOLD ME THAT THE ENGINE FAILURE WAS DUE TO A FAULTY STARTER. THIS IS A FAIRLY NEW VEHICLE WITH NO DAMAG…

Look up ODI 10502462 at NHTSA ↗

125.0%
ODI 11160701 · 5,200 mi

PURCHASED 2014 XC 90, 5,200 MILES ON IT MARCH 2018. STEERING WHEEL VIBRATION ISSUE REPORTED BY ME 5/2018 .IT DOESN'T MATTER IF IT IS IN NEUTRAL,DRIVE,REVERSE WITH THE BRAKE DEPRESSED. WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT,IT VIBRATES. NOW FEELING MORE VIBRATIONS FROM ENGINE/STEERING WHEEL WHEN ACCELERATING. VOLVO USA/SWEDEN TECHS HAVE BEEN INVOLVED. IT IS NOW DEC. 2018. MOTOR/TRANSMISSION MOUNTS,STEERING WHEEL OSCILLATOR,POWER STEERING PUMP/PULLEY REPLACED,ENGINE TORQUE MOUNTS ADJUSTED.BEING TOLD THIS IS "CHARACTERISTIC" OF THIS ENGINE.…

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0Unavailable

No examples available for this selection.

8643.7%
ODI 10807990 · 400 mi

TL* THE CONTACT OWNS A 2016 VOLVO XC90. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 400.

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2430.4%
ODI 10939201 · 800 mi

TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE CAME EQUIPPED WITH A REMOTE START APPLICATION FOR THE CELLULAR TELEPHONE. THE TELEPHONE WOULD INDICATE THAT THE REMOTE START FAILED, YET THE VEHICLE'S ENGINE WOULD BE RUNNING WHEN THE GARAGE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE APPLICATION DID NOT PERFORM A NUMBER OF TASKS PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED TWICE. THE APPROXIMATE F…

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510.0%
ODI 11152941 · 11,500 mi

I PURCHASED MY 2018 VOLVO XC90 T6 AWD (HEREINAFTER, THE '2018 XC90' OR 'THE VEHICLE') IN OCTOBER 2017, THROUGH LEASE AGREEMENT. SHORTLY THEREAFTER, I NOTICED THAT THE FUEL EFFICIENCY OF THE VEHICLE WAS WELL BELOW THE EPA RATING AND WARRANTED RANGE, BASED ON REPRESENTATIONS BY THE DEALER AT, AND PRIOR TO, THE TIME OF SALE. I TOOK THE VEHICLE TO THE DEALER'S SERVICE DEPARTMENT, SO THE ISSUE COULD BE INVESTIGATED FURTHER. THE DEALER REPORTED THERE WAS A SOFTWARE UPDATE THAT ADDRESSED THE PROBLEM, AND THAT IT WOULD NO LONGER BE AN ISSUE. SUBSEQUENT…

Look up ODI 11152941 at NHTSA ↗

1023.8%
ODI 11189914 · 500 mi

I PURCHASED MY NEW 2019 VOLVO XC90 ON DECEMBER 15, 2018. ON THE MORNING OF DECEMBER 29, 2018 I WAS WITH MY TWO CHILDREN WHEN THERE WAS A MALFUNCTION WITH THE VEHICLE KEY RECOGNITION SYSTEM WHICH ALLOWS FOR THE VEHICLE TO START. MY VEHICLE GAVE ME THE ERROR 'VEHICLE KEY NOT FOUND. SEE OWNER'S MANUAL'. THIS LEFT MYSELF, MY 4 YEAR OLD AND MY 4 MONTH OLD STRANDED. THE LOCAL FORT MYERS DEALER SAID THEY REPLACED THE FOB ANTENNA. MY VEHICLE THEN HAD THE SAME PROBLEM FEBRUARY 14, 2019 LEAVING MYSELF AND MY TWO CHILDREN STRANDED BECAUSE THE VEHICLE WOUL…

Look up ODI 11189914 at NHTSA ↗

721.9%
ODI 11432078

I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properl…

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821.6%
ODI 11511411

Vehicle is lurching on slow acceleration in Hybrid Mode. For example, lurching occurs when pulling away from a stop sign, pulling out into traffic, pulling into a parking spot. Issue started beginning of January 2023. In February Fields Volvo Service diagnosed issue as a software problem (Code IEM-P287100) and that Volvo hasn't written the software yet. Fields Volvo Service said software update should be available in Quarter 2. Advised that I do not drive my car in Hybrid Mode. I own a hybrid vehicle that I have been told not to drive in Hybrid…

Look up ODI 11511411 at NHTSA ↗

620.7%
ODI 11481092

Propulsion Service Required message one week after we picked up our new car. Three weeks later----check engine light. Soon after another Propulsion Service Required. Each time, our dealership reset the computer. Three months into ownership, on I-84, traveling 75 mph in the far left lane: turtle mode light, loss of power, no propulsion, able to just get off the freeway on the left. Two hour wait for assistance on side of freeway in 98 degree heat. Dealership kept car for 40 days: replaced BDU, AC compressor, IGM. Similar accounts of turtl…

Look up ODI 11481092 at NHTSA ↗

12.5%
ODI 11592156

Check engine light comes on every few weeks. Dealer inspects, resets, and says software issues. Now engine performance lights and "turtle mode" has come on twice throttling my speed while driving. Again no known cause and just resetting. Currently in a loaner vehicle while they research.

Look up ODI 11592156 at NHTSA ↗

411.1%
ODI 11582432

We drove this vehicle to a family event in chicago. We pulled the vehicle out of the parking garage and pulled into a downtown street in front of a hotel to load the vehicle up. Once the family was loaded the vehicle up the car would not start it had 700 miles when it failed. we were stuck on a busy street trying to start the car. I called roadside assitance and someone came out with a jump pack, but the battery was not dead. I was in the pouring rain trying to figure out what was wrong. They did hook a computer up to find several faults…

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13.4%
ODI 11650504 · 2,300 mi

The contact owns a 2025 Volvo XC90. The contact stated that while driving through a residential area at 35 MPH, the vehicle independently slowed down with the message "Engine Has Now Stopped" displayed on the instrument panel. The contact pulled over and turned off the vehicle. The contact stated that the vehicle initially failed to restart after the first attempt; however, the vehicle restarted after the second attempt and resumed normal operation after the failure. The manufacturer was notified of the failure and referred the contact to the d…

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Power Train:Automatic Transmission
15.3%
ODI 10425590 · 2,400 mi

I FIRST EXPERIENCED THE DELAY IN RE-ACCELERATION ONE MORNING ON MY WAY TO WORK. AFTER COMING TO A COMPLETE STOP @ A STOP SIGN, I STEPPED ON THE GAS TO TAKE A TURN AND THE CAR HESITATED AT A VERY SLOW PACE TO TAKE OFF. I CHALKED IT UP AS THE CAR BEING COLD EARLY IN THE MORNING. IT CONTINUED TO HAPPEN PERIODICALLY UNTIL ONE DAY IT HAPPENED AS I WAS STOPPED AT A BUSY INTERSECTION WAITING TO TURN LEFT. WHEN THE INTERSECTION WAS CLEARED OF ONCOMING TRAFFIC FROM A REASONABLE DISTANCE I PRESSED THE GAS TO GO AND THE CAR LITERALLY DRAGGED IN SLOW MO…

Look up ODI 10425590 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

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00.0%

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0Unavailable

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00.0%

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00.0%

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00.0%

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12.4%
ODI 11428347 · 50,000 mi

The contact owns a 2019 VOLVO XC90. The contact stated that while her foot was on the brake pedal and while talking with a friend outside her vehicle, she had decided to place the vehicle into park. After approximately 8-10 minutes, the vehicle independently accelerated forward without warning and crashed into her friend's garage door. The air bags deployed immediately upon impact. An automatic safety feature on the vehicle detected the crash and automatically notified the police; a police report was filed. The contact sustained bruising to her…

Look up ODI 11428347 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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Unknown Or Other
15.3%
ODI 11311027

THE BUILT-IN CHILD SAFETY SEAT IN THE MIDDLE CRACKED AFTER THE FIRST TIME I OPENED IT SO I CAN'T PUT IT BACK DOWN AND DON'T KNOW IF IT AFFECTS THE CHILD AIRBAG. I ASKED VOLVO ABOUT IT AND THEY TOLD ME IT WOULD BE $500 JUST TO SIMPLY LOOK AT IT BEFORE DECIDING WHETHER TO FIX IT OR IF COVERED BY THE WARRANTY. THIS ISN'T SAFE AND I NOW HAVE A CHILD SEAT I CAN'T USE AND A SEAT I CAN'T PUT DOWN. THIS ISN'T THE FIRST OF COMPLAINTS I HAVE SEEN ABOUT THIS AND AM WORRIED ABOUT THE SAFETY OF MY CHILDREN AKA SONS. MY VIN IS: [XXX] AND IT'S A 2011 VOLVO XC…

Look up ODI 11311027 at NHTSA ↗

133.3%
ODI 11316201 · 51,500 mi

ON MORNING OF 2/15/2020, I WAS DRIVING MY XC90 (2012, BASE, AUTO TRANSMISSION) ON A CITY STREET WHEN I REALIZED THE STEERING WHEEL WAS NO LONGER IN CONTROL. IT CAUSED THE VEHICLE TO SWING LEFT AND RIGHT BETWEEN THE 2 LANES. I PRESSED HARD ON THE BRAKE TO SLOW DOWN -- THANK GOD THAT CARS BEHIND ME WERE ABLE TO AVOID ME. AFTER 10 SECONDS OR SO OF MANEUVERING, I MANAGED TO PULL OVER BY THE STREET. AN ORANGE TRIANGLE LIGHT CAME ON THE DASHBOARD, WITH A WARNING MESSAGE: "AUTO-SKID TEMPORARY OFF". I CALLED THE ROADSIDE ASSISTANCE TO TOW IT TO MY G…

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19.1%
ODI 10819490 · 28,000 mi

THE ANTI SKID SERVICE IS NOT FUNCTIONING. THE WARNING LIGHT KEEPS COMING ON AND OFF PERIODICIALLY.

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125.0%
ODI 11160701 · 5,200 mi

PURCHASED 2014 XC 90, 5,200 MILES ON IT MARCH 2018. STEERING WHEEL VIBRATION ISSUE REPORTED BY ME 5/2018 .IT DOESN'T MATTER IF IT IS IN NEUTRAL,DRIVE,REVERSE WITH THE BRAKE DEPRESSED. WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT,IT VIBRATES. NOW FEELING MORE VIBRATIONS FROM ENGINE/STEERING WHEEL WHEN ACCELERATING. VOLVO USA/SWEDEN TECHS HAVE BEEN INVOLVED. IT IS NOW DEC. 2018. MOTOR/TRANSMISSION MOUNTS,STEERING WHEEL OSCILLATOR,POWER STEERING PUMP/PULLEY REPLACED,ENGINE TORQUE MOUNTS ADJUSTED.BEING TOLD THIS IS "CHARACTERISTIC" OF THIS ENGINE.…

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0Unavailable

No examples available for this selection.

3618.3%
ODI 10808864 · 4,000 mi

CAR WAS HAVING ISSUES WITH SPEEDOMETER SCREEN AND CENTER CONSOLE SCREENS. SCREEN WOULD BLANK OUT WHEN NAVIGATION SYSTEM WAS IN USE AND VEHICLE WAS MOVING. THIS WOULD HAPPEN TWICE AND SYSTEM WOULD NORMALIZE. SEVERAL WEEKS AGO THIS HAPPENED AND MY HUSBAND AND I SMELLED A WEIRD ODOR AND THEN SMOKE BEGAN BELLOWING OUT CENTER CONSOLE. UNIT WAS TURNED OFF AND DEALER CONTACTED. VEHICLE WAS BROUGHT IN BUT AFTER THREE WEEKS STILL HAS ISSUES. WENT TO PICK UP CAR ON 12/5 ONLY TO FIND VEHICLE WAS HAVING ISSUE WITH RETAINING A FULLY CHARGED BATTERY. WE WE…

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2329.1%
ODI 11006164 · 9,000 mi

I WAS USING THE PARALLEL PARK ASSIST AND THE CAR SLAMMED INTO THE CURB DAMAGING THE RIMS. THE DEALER INSISTS THAT THERE IS NO MALFUNCTION. THE CURB WAS OF THE PERFECT HEIGHT AND IT WAS A VERY SCARY SITUATION

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918.0%
ODI 11208577 · 19,400 mi

SPONTANEOUS SUNROOF BREAKAGE

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921.4%
ODI 11566341

Air conditioning failed to function as soon as vehicle lease was up. Less than 45k miles on a 3 year old car. Stopped working, hot air blowing in the middle of summer no less. This does not appear to be a part that is on the maintenance interval list. This does not appear to be an isolated incident when researching this fault now over a year later.The climate control system failing on a new car on a part that cannot be reasonably serviced seems problematic to say the least. I asked the dealer to consider a good will repair on more than one occa…

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618.8%
ODI 11432078

I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properl…

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513.5%
ODI 11532602

The infotainment system has locked up and has shut completely off while driving. When it shuts down (screen goes black) or glitches, the car actually loses power. Luckily it powered right back on but it was scary and could happen again and be much worse. The screen/ infotainment system has had this issue for awhile. We’ve even told Volvo of Tulsa about it when it was in for service but they said they couldn’t do anything about it because they couldn’t reproduce the issue. We have also had the brakes and rotors replaced twice at the dealershi…

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517.2%
ODI 11473422

Volvo's Blind Spot Information System (BLIS) lends itself to unsafe conditions. This is true for the many drivers who are used to driving cars that are smilarly equipped. For nearly 15 years I have been driving cars that were similarly equipped and when activating the turn signal in the direction where the system indicated another vehicle in the "blind spot" an audible warning sounded until the trun signal was extinguished or the danger passed. Volvo fails to provide the audible signal and thus, if there is a failed LED in the mirror, there …

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717.5%
ODI 11511753

1)Rear 2nd row seat Creaking noises. I visited the dealer 3 times, showed evidence with video clips what I recorded, but they couldn't find the cause. I thought that replacing the entire seat was the best way, but the work was finished by applying lubricant only, and this phenomenon continues even after that. The noise disappears when the seat is folded and unfolded as a trial, but it reappears after a few days, and there is no noise when the passenger sits in the seats. These cases are mentioned in swedespeed.com, a user's Internet forum, b…

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822.2%
ODI 11610344

Air conditioning is not working within one month of purchase. In 110 degree heat in Arizona , this is a safety issue. This has also occured on another new volvo xc90 in Austin , Texas. At least two failures on brand new volvo xc90.

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517.2%
ODI 11616288

Brand new vehicle emitting moderate amount of smoke from exhaust when stopping, idle, or when pulling out from stopped position (I.e. traffic light, stop sign). Notice exhaust smoke more when coming to stop on slight decline or accelerating from stopped position to incline roadway. Smoke is malodorous (burning metal/wire smell). No warning lights on vehicle dash. Inspected by Volvo dealership service team and unable to find source of smoking. Smoke odor causes headache in vehicle occupants if windows down when smoke present. Thankfully, no…

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Fuel/Propulsion System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

19.1%
ODI 10938673 · 110,000 mi

THE XC90 I JUST BOUGHT FROM A DEALER AS IS TWO DAYS AGO HAS SOME LEAKING OF FUEL. I SUSPECT SOMETHING IS WRONG WITH THE FUEL PUMP. THE PREVIOUS OWNER DID NOT BRING THE CAR TO VOLVO DEALER TO REPLACE THE FUEL PUMP UNDER THE EXTENDED WARRANTY. NOW I HAVE TO PAY THOUSAND DOLLARS TO REPAIR IT.

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00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

126.1%
ODI 10885322 · 10,000 mi

WHILE DRIVING BETWEEN CINCINNATI, OH AND NASHVILLE, TN, WE STOPPED IN CAROLLTON, KY TO REFUEL AT A LOCAL GAS STATION. UPON ATTEMPTING TO OPEN THE FUEL DOOR, THE DOOR WOULD NOT UNLOCK. THERE IS NO BUTTON OR SWITCH TO USE TO OPEN THE FUEL DOOR ON THIS VEHICLE. DESPITE SEVERAL ATTEMPTS TO TURN THE LOCK AND UNLOCK THE CAR, THE FUEL DOOR WOULD NOT OPEN. WE CONTACTED VOLVO ONCALL, WHO ADMITTED THIS WAS A KNOWN ISSUE BUT THEY DID NOT HAVE SOLUTION. THE ONLY OFFER FOR ASSISTANCE WAS TO USE THE KEY REMOTE TO LOCK AND UNLOCK THE CAR 3 TIMES IN AN AT…

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56.3%
ODI 11673211

ERAD (Electronic Rear Axle Drive) clutch failure. Upon depressing accelerator pedal, when in drive modes that rely more on ERAD (Hybrid/Pure modes), the clutch occasionally does not engage correctly, resulting in no power for a full 1-2 seconds, then power kicking in, in full. Not being consistent means not having a good way to anticipate when the problem will arise in order to compensate for it. The hazard came when attempting to cross traffic (to take a left into a commercial driveway), the delay happened, then before the ability to fully …

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612.0%
ODI 11152941 · 11,500 mi

I PURCHASED MY 2018 VOLVO XC90 T6 AWD (HEREINAFTER, THE '2018 XC90' OR 'THE VEHICLE') IN OCTOBER 2017, THROUGH LEASE AGREEMENT. SHORTLY THEREAFTER, I NOTICED THAT THE FUEL EFFICIENCY OF THE VEHICLE WAS WELL BELOW THE EPA RATING AND WARRANTED RANGE, BASED ON REPRESENTATIONS BY THE DEALER AT, AND PRIOR TO, THE TIME OF SALE. I TOOK THE VEHICLE TO THE DEALER'S SERVICE DEPARTMENT, SO THE ISSUE COULD BE INVESTIGATED FURTHER. THE DEALER REPORTED THERE WAS A SOFTWARE UPDATE THAT ADDRESSED THE PROBLEM, AND THAT IT WOULD NO LONGER BE AN ISSUE. SUBSEQUENT…

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12.4%
ODI 11767107

Coming from a cold start in hybrid or pure mode the ERAD disengages causing the vehicle to slow down, hesitate and buck until the gas engine can engage to recover acceleration.

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39.4%
ODI 11432078

I was driving the speed limit on the highway in my Volvo 2020 XC90 which was less than one year old. The vehicle lost acceleration power and then an engine performance light came on, then a check engine light. I pulled over immediately and my car engine caught fire under the hood. The entire front of vehicle was engulfed in flames within minutes. There were approximately 11k miles on the car and it had never been maintenanced or worked on in any way that would have caused an engine fire. It was clearly a fuel line fire and Volvo did not properl…

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513.5%
ODI 11446230

With 2700 miles my XC90 has the Emission Control System light is on. The engine noise is considerably louder than normal (being a hybrid the SUV is pretty quiet) and it is not using the electric option.

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931.0%
ODI 11480246

On August 17th 2022 I received the reduced performance and acceleration reduced sign with an icon of a turtle. Besides getting this light on my dash my evening ended in fear and distress as I received a call from my family that the new car purchased was acting up and all that they were afraid for their life. This occurred to my spouse in the middle of driving home on the freeway (as she had our two kids in the backseat). She had to drive in a very low and dangerous speed on the highway and take the first exit possible as the car started acting …

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512.5%
ODI 11536197

On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to a backlog. The Volvo dealership was finally able to look at the vehicle. They stated "error codes in the computer indicate an internal defect in the high-voltage battery. Even after consultation with Volvo technical support, we cannot avoid removin…

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12.8%
ODI 11691492

Safety Complaint – Volvo XC90 Electrical and Airbag Malfunction Issues I am reporting ongoing safety concerns with my Volvo XC90 related to electrical malfunctions and unexpected engine shutdowns while driving. The vehicle has suddenly turned off multiple times, including: •Once before merging onto a highway, •Once while entering a roundabout, and •Once while driving in traffic. Each incident occurred without warning and created a hazardous situation with the potential for a collision. Additionally, the vehicle displayed an airbag malfuncti…

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00.0%

No examples available for this selection.

Power Train
210.5%
ODI 10428725 · 1,500 mi

SHORTLY AFTER WE PURCHASED OUR 2011 VOLVO XC90 BRAND NEW WE HAVE EXPERIENCED A LAGS IN ACCELERATION. WHEN ACCELERATING THE CAR WOULD ROLL VERY SLOWLY UNLESS THE ACCELERATOR PEDAL WAS COMPLETELY FLOORED. WE WAITED UNTIL OUR ROUTINE OIL CHANGE WAS DUE TO HAVE IT CHECKED OUT, AND WE WERE TOLD BY THE DEALER THAT THEY COULD NOT RECREATE THE CIRCUMSTANCE. THEY TOLD US THEY WOULD UPDATE THE CAR'S COMPUTER WHICH SEEMED TO WORK BRIEFLY, BUT SHORTLY AFTER THE LAGGING BEGAN AGAIN. IT EVENTUALLY BECAME MORE AND MORE COMMON AND NOW IT IS HAPPENING MANY TIME…

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133.3%
ODI 10913682 · 75,000 mi

THERE APPEARS TO BE AN INTERMITENT DEFECT WITH THE TRANSMISSION WHEN THE VEHICLE GETS WET. WHEN WET THE VEHICLE LOCK UP AND NOT EASILY GO INTO FORWARD OR REVERSE. THIS OCCASIONALLY OCCURS AFTER GOING THROUGH A CAR WASH OR WHEN THE VEHICLE IS DRIVEN IN WET WEATHER AND THEN, PARKED. AFTER A FEW HOURS, WHEN IT IS ATTEMPTED TO PUT THE VEHICLE IN GEAR, THE TRANSMISSION IS LOCKED UP AND THE VEHICLE WON'T MOVE. ONLY BY ROCKING THE VEHICLE DOES THE TRANSMISSION LOOSEN UP AND THE VEHICLE GOES INTO REVERSE. THE PARKING BRAKE IS NOT ENGAGED. THIS ISSUE IS…

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00.0%

No examples available for this selection.

125.0%
ODI 11160701 · 5,200 mi

PURCHASED 2014 XC 90, 5,200 MILES ON IT MARCH 2018. STEERING WHEEL VIBRATION ISSUE REPORTED BY ME 5/2018 .IT DOESN'T MATTER IF IT IS IN NEUTRAL,DRIVE,REVERSE WITH THE BRAKE DEPRESSED. WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT,IT VIBRATES. NOW FEELING MORE VIBRATIONS FROM ENGINE/STEERING WHEEL WHEN ACCELERATING. VOLVO USA/SWEDEN TECHS HAVE BEEN INVOLVED. IT IS NOW DEC. 2018. MOTOR/TRANSMISSION MOUNTS,STEERING WHEEL OSCILLATOR,POWER STEERING PUMP/PULLEY REPLACED,ENGINE TORQUE MOUNTS ADJUSTED.BEING TOLD THIS IS "CHARACTERISTIC" OF THIS ENGINE.…

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0Unavailable

No examples available for this selection.

105.1%
ODI 10876773 · 5,000 mi

AROUND 10.30 AM ON SUNDAY, 26TH JUNE 2016, I WAS DRIVING ON I-95 (NEAR STAMFORD CT) WITH MY FAMILY WHEN THE CAR SUDDENLY LOST POWER, SLOWED DOWN DRAMATICALLY IN THE MIDDLE OF I-95 AND STARTED TO CRAWL AT 10 MILES/HOUR. WE WERE IN DANGER OF BEING HIT BY A NUMBER OF VEHICLES WHILE I NEGOTIATED TO EXIT THE HIGHWAY ON EXIT 9 AND PULLED OVER INTO A SIDE STREET. THE INSTRUMENTATION PANEL OF THE CAR HAD BLANKED OUT. THE CAR COULD ONLY CRAWL AT ABOUT 10 MILES/HOUR. IT WOULD NOT SHIFT TO HIGHER GEAR EVEN IN MANUAL MODE. I CALLED THE VOLVO ON CALL AND TH…

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56.3%
ODI 11140502 · 7,766 mi

ON 2018-09-17, THE VEHICLE, A 2017 VOLVO XC90 T8 HYBRID, REPORTED AN ERROR STATING "REDUCED PERFORMANCE" WITHIN THE INSTRUMENT GAUGE. THE VEHICLE CONTINUED TO DRIVE, WITHOUT THE HYBRID SYSTEM, ONLY WORKING ON THE GAS ENGINE. THE VEHICLE WAS DRIVEN APPROXIMATELY 3 MILES AFTER THE ERROR MESSAGE APPEARED. THE NEXT DAY, 2018-09-18, THE VEHICLE WAS STARTED, WITH THE SAME ERROR. AFTER DRIVING LESS THAN A QUARTER OF A MILE, THE VEHICLE ABRUPTLY HALTED IN THE MIDDLE OF AN INTERSECTION, AND THEN LIMITED THE VEHICLE SPEED TO 17 MILES PER HOUR. THE VEH…

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510.0%
ODI 11161200 · 2,800 mi

SOMETIMES WHEN THE START STOP SYSTEM IS ACTIVATED AT A STOP AND YOU START BACK OFF THE VEHICLE ACCELERATES FORWARD WITHOUT DEPRESSING THE ACCELERATOR. ON 3 OCCASIONS IT CAUSED ME TO ALMOST RUN INTO THINGS. I REPORTED IT TO VOLVO AND THEY SAID THE SYSTEM IS FINE.

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24.8%
ODI 11704235

Upon driving a symbol with a turtle and engine cation sign flashed upon the dash displaying and reading reduced power train mode as this is being shown on dash the passenger next to me smelt smoke as we next seen smoke coming from the air conditioning system we immediately pulled over to the safest spot out of the ongoing traffic as smoke continued to worsen now under the hood when flames engulfed the engine and spread to rest of car.

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39.4%
ODI 11511040

The vehicle shudders randomly when taking off from a stopped position around 18mph. The vehicle shudders randomly when slowing down to make a right turn. The vehicle shudders when driving at higher speeds. It's not a violent shudder, but those riding in the vehicle feel it as well. The safety concern is two fold in that there is a fear of losing control at an inopportune time. Secondly, the constant shuddering over time is going to result in damaging other part of the vehicle, particularly the engine, that will present a safety hazard wh…

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38.1%
ODI 11440067

Check engine light illuminated at 11,000 miles. Diagnostics showed a software update was needed but the software update did not fix the problem. Volvo corporate said the IEM module needed to be replaced. The IEM module controls the rear axle / propulsion and this is a serious safety issue because sudden loss of propulsion while driving at high speeds increases risk of having an accident. After replacing the IEM module, the mechanic cleared the DTC codes, test drove the car, and re-ran the DTC - and the code indicating a software update was stil…

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13.4%
ODI 11578997

I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.

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37.5%
ODI 11515127 · 1,000 mi

The contact owns a 2023 Volvo XC90. The contact stated that before exiting the vehicle, he pressed the park button and the vehicle inadvertently started to reverse. The vehicle was taken to a dealer where the vehicle was diagnosed but no cause for the failure was found. The contact stated that the gear shifter and parking brake failed to engage as needed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.

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513.9%
ODI 11564688

Park fails to engage when pressing the P button adjacent to the shifter. It will, however, engage 100% of the time when applying additional pressure. The button doesn’t actually travel any further when applying the additional pressure, but park will engage. It’s even possible to push the button down fully, hold it for several seconds, and then apply additional pressure to cause it to engage. The tactile response of the button occurs too soon before activation.

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00.0%

No examples available for this selection.

Service Brakes
210.5%
ODI 10472427 · 5 mi

FROM THE BEGINNING THIS VEHICLE HAS DELAYED ACCELERATION, VERY DANGEROUS TO DRIVE WHEN PULLING OUT IN FRONT OF ON-COMING TRAFFIC, OR MAKING LEFT HAND TURN WITH ON-COMING TRAFFIC. BRAKES MAKE LOUD CRACKING POPPING SOUND WHEN BRAKING AND TURNING THE WHEEL, DO NOT FEEL SAFE WITH IT MAKING SUCH AWFUL SOUNDS. *TR

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11592028

Brake Vacuum Booster: P/Q BRAKE BOOSTER. P/Q BRAKE FLUID $3271.36 Other]: P/Q ENGINE VACUUM PUMP SEAL KIT Front Suspension vibration and while vibration

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0Unavailable

No examples available for this selection.

147.1%
ODI 10778004 · 1,200 mi

TL* THE CONTACT OWNS A 2016 VOLVO XC90. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKES INDEPENDENTLY ENGAGED WITHOUT WARNING AND SLOWED THE VEHICLE DOWN TO APPROXIMATELY 5 MPH. THE CITY SAFETY WARNING INDICATOR ILLUMINATED AFTER THE BRAKES INDEPENDENTLY ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200. ...UPDATED 12/03/15 *BF UPDATED 4/9/18 *JB

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78.9%
ODI 11010933 · 500 mi

ON 7 DIFFERENT OCCASIONS, THE VEHICLE AUTOMATICALLY AND AGGRESSIVELY BRAKED ON ITS OWN. THE COLLISION AVOIDANCE SYSTEM SENSED THAT I WAS ABOUT TO GET INTO AN ACCIDENT EVEN THOUGH THERE WAS ABSOLUTELY NOTHING IN FRONT OF ME. THE COLLISION AVOIDANCE SYSTEM IS DEFECTIVE ON THIS MODEL. IT WAS A MIRACLE THAT I DIDN'T GET REAR ENDED AS THE 7 INSTANCES ALL HAPPENED ON HIGHWAYS. MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM. VOLVO HAS AGREED TO REPURCHASE MY VEHICLE. THIS IS A MAJOR SAFETY PROBLEM THAT NEEDS TO BE FIXED BEFORE SOMEONE GETS KILLED.

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1122.0%
ODI 11056836 · 3,400 mi

BRAKES CONTINOUSLY SQUEAK. THE DEALER HAS INSPECTED THE BREAK SYSTEM TWICE AND MADE ONE ATTEMPTED REPAIR. ONE WEEK LATER THE BRAKES ARE BACKING TO SQUEAKING. I HAVE OWNED THE VEHICLE LESS THAN 90 DAYS, I'VE HAD ISSUES WITH THE BRAKES FOR MORE THAN HALF THAT TIME. THE CENTER DISPLAY COMPUTER SCREENS FREEZES CONSTANTLY, BUT RECENTLY FREEZES AND WILL NOT RESTART UNTIL AFTER THE CAR IS STOPPED AND RESTARTED.

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49.5%
ODI 11439155

The front rotors on my truck had to be changed twice already. The truck has 25k miles on it. The dealer warrantied them both times but they keep putting in the same kind of rotors. After a few month of driving with the new rotors the steering starts to shake when brakes are applied. The front brake pads also wear out pretty quickly. With only 25k miles they told me I needed new ones. I have invoices if needed to prove the rotors have been changed twice

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412.5%
ODI 11322553 · 4,500 mi

ON FEBRUARY 5, 2020 I WAS INVOLVED IN A MINOR FENDER BENDER WHICH RESULTED WHEN I DROVE OFF ALIGHT AND THE CAR IN FRONT OF ME DID NOT TAKE OFF AND I HIT IT IN THE REAR AT A VERY LOW RATE OF SPEED. THE AUTO BRAKE DID NOT ENGAGE. I WAS NO MORE THAN ONE AND A HALF CAR LENGTHS BEHIND AND THE CAR WAS MOVING AT ONE TO TWO MILES PER HOUR. WHEN I HIT THE REAR OF THE CAR IN FRONT OF ME THE AIR BAGS DEPLOYED WHICH CAUSED ME TO HAVE A SLIGHT CONCUSSION AND CERTAINLY SCARED ME. THERE WAS LITTLE IF NO PHYSICAL DAMAGE TO THE VEHICLE. I CONTACTED VOLVO C…

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718.9%
ODI 11389044 · 2,000 mi

ELECTRIC PARKING BRAKE ENGAGING VIOLENTLY AT HIGHWAY SPEEDS AT LEAST. 3 TIMES. RESULTING IN ABRUPT STOP IN MOVEING TRAFFIC! DEALER IN NO HURRY TO REPAIR SUGGESTING BRING BACK WHEN THEY ARE ABLE! AM NOTIFYING VOLVO, DEALER , THEY WILL ASSUME ALL LIABILITY FOR INJURY OR DEATH FOR THIS DEFECT AND LACK OF CONCERN IN REPAIRING ( TOLD A SOFTWARE PROBLEM , BUT ALSO TOLD CAUSED DAMAGE TO OTHER COMPONENTS DUE TO VIOLENT AND ABRUPT STOPS! VERY UNCOMFORTABLE ESPECIALLY SINCE REPAIR MGR IS SO ARROGANT!

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13.4%
ODI 11556577

During cold weather, and when backing up, the vehicle makes a loud knocking noise as if an accident has occurred. This is an intermittent problem. The vehicle is equipped with Auto-hold brakes. The dealership stated that this might be the issue where the auto-hold is engaging without warring. The dealership tested the brakes and stated that it was operating per manufacturing specs. This issue happened several times so far since 2022. It is a scary moment when feeling as if I had hit some one or some thing.

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410.0%
ODI 11615593

WHEN PUTTING THE VEHICLE INTO REVERSE, THE BRAKE PEDAL AUTOMATICALLY HAD TENSION, THEREFORE, I WAS UNABLE TO PRESS DOWN ON THE BREAK AS NORMAL. WITH LITTLE FORGIVENESS, I ATTEMPTED TO REVERSE AND ROLL BACK IN A SMALL PARKING LOT OF A LOCAL SCHOOL. AS I WAS ATTEMPTING TO ROLL BACK, THE CAR MADE A LOUD NOISE WHEN I WOULD TRY TO ENGAGE THE BREAK.

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38.3%
ODI 11553522

While parking my vehicle in the garage, I pressed the P (park) button on my center console and proceeded to exit my vehicle. As I was exiting, the car began to roll backwards. I was knocked to the ground by the open driver’s door, unable to reenter the vehicle. The vehicle began rolling causing me injury to my legs, elbow and feet because I was essentially trapped under the side of the vehicle as it was moving. The vehicle continued to roll. Hitting items on my garage, including my second vehicle parked in the driveway, before coming to a stop …

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413.8%
ODI 11643056

Complete brake failure. Vehicle would no slow at all. Brake failure warning on dash. Now multitude of warnings.

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Exterior Lighting
15.3%
ODI 11452346

Electrical, Brake lights suddenly stopped working on both sides at once. I checked the fuse only to be told a relay may be the issue. The location of said relay is vague and not serviceable by owner. Risk of rear end collision. Of following traffic

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

21.0%
ODI 10894039 · 4,000 mi

I UPDATED THE MAPS IN THE CAR'S NAVIGATION SYSTEM ON 8/3/2016. AT THAT TIME, VOLVO'S SERVER IN SWEDEN WERE DOWN. THEY HAD BEEN DOWN FOR DAYS. NEXT MORNING, WHEN I STARTED DRIVING TO WORK, I NOTICED THAT THE SENSUS SYSTEM STARTED REBOOTING EVERY COUPLE OF MINUTES. AS I DROVE ON THE HIGHWAY, I NOTICED THAT WHEN THE SENSUS SYSTEM REBOOTED, IF MY LEFT TURN SIGNAL WAS ON, IT WOULD GO OFF FOR A COUPLE OF SECONDS AND THEN COME BACK ON. IF THE SENSUS SYSTEM WAS REBOOTING AND I TRIED TO TURN ON THE LEFT TURN SIGNAL, IT WOULD NOT COME ON. THIS IS A SAFET…

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11.3%
ODI 11725903

The vehicle experienced a major electrical system malfunction involving multiple critical components. The issue began with the Volvo On Call system light remaining illuminated continuously, which suggested a possible communication or battery-related fault. Shortly after, additional systems failed, including the turn signal system, windshield wipers, and high beam headlights. These components are currently non-functional and can be made available for inspection upon request. The failure significantly impacted vehicle safety. The loss of turn si…

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12.0%
ODI 11183474 · 20,000 mi

ERROR MESSAGE SHOWED ON THE INSTRUMENT PANEL, ' HEADLAMP SYSTEM MALFUNCTION, SERVICE REQUIRED', HOWEVER THE LIGHT WORKS BUT BACKUP CAMERA STOP WORKING. IT ALSO SHOWS ANOTHER ERROR MESSAGE 'CITY SAFETY SYSTEM UNAVAILABLE'. ASK THE DEALER AND THEY SAID IT IS AN SOFTWARE ISSUE. FIXED AFTER THE SOFTWARE UPGRADE.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

12.7%
ODI 11742208

I am submitting this complaint regarding serious safety concerns with my Volvo vehicle that may affect the safety of my family, especially young children. 1. Second-Row Center Seat Integrated Booster Seat Belt Failure The integrated booster seat belt in the second-row center seat is not functioning properly. The seat belt mechanism appears defective and does not secure the child as intended. This presents a significant safety risk. In the event of sudden braking or an emergency stop, a child could be thrown forward due to the seat belt’s fai…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

12.8%
ODI 11635810

Instrument cluster failure and turn signal malfunction while highway driving. No interior sounds, including no lane change warning or near collision warning signals, and no audible confirmation of signal; no exterior blinker activated despite use by driver. Instrument cluster went blank. Safety at risk and accident occurred: approaching car from rear passenger side hit front right side of our car because there was no exterior signal and no audio or visual alerts in our vehicle about lane change or blind spot. Signal and instrument cluster failu…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V282000 · 2025-05-0825V908000 · 2025-12-233 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11625105

The automatic reverse braking feature is far too sensitive and causes headache-inducing, jarring, sudden extreme braking without any warning. It’s so aggressive that I believed I actually struck something each time. There’s no way to release the locked brakes unless you put it in park and then in drive. Extreme safety concern! This occurs when backing into or out of the garage using the mirrors, backing up to a 6 inch parking curb, or any bushes/brush that is near the bumper. It is wildly inaccurate and is not useful for people who actually use…

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2024-120None

No examples available for this selection.

2025-012None
ODI 11634462

Constant malfunction of Infortainment center. Turn indicators do not always work. Lately braking error messages. Volvo said it needs software updates. That has been done multiple times. This time it lasted several days and was completely black. You cannot see any information. No radio, no Bluetooth, no GPS, no data on car systems. Car has had problems for almost 2 years and excuse is always the software.

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ODI 11636759

While driving a warning sign came on indicating break failure. The breaks were not working at all. Car was able to be slowed down to a stop. It was towed to a dealership who stated there was a remote software update done that causes break failure

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2025-020None

No examples available for this selection.

2025-031None
ODI 11648168 · 6,000 mi

The contact owns a 2023 Volvo XC90. The contact stated that while driving at an undisclosed speed, the front driver’s side door failed to remain closed securely. The contact stated that the front driver’s side door remained ajar, and an abnormal sound could be heard inside the vehicle. The contact recorded the sound at 99 decibels. The contact stated that the failure had been occurring since purchasing the vehicle in 2023. The vehicle was taken to the dealer however, no cause for the failure was found. The contact stated that an unknown part w…

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2025-040None

No examples available for this selection.

2025-05025V282000

No examples available for this selection.

2025-063None
ODI 11664155

Rear view camera sometimes does not display on the infotainment screen even though the car is in Reverse. The display message is “Camera is temporarily unavailable”. I have yet to receive a recall notice. This issues makes backing up very dangerous!

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ODI 11664156

The Emergency Flashers on occasion and randomly malfunctions with the red triangle button flashing but the green arrows intermittently blink on the dash screen and the ticking sound also intermittently working. I have a video clip of the issue but can’t upload on this webpage.

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ODI 11668705

To Whom It May Concern, I am filing a complaint against Volvo Car USA for unresolved defects in my 2023 Volvo XC90 T8 Recharge, purchased in Indiana. The vehicle’s control systems, infotainment, climate control, navigation, backup camera, and reverse braking, are defective, impairing its use, value, and safety, despite maintenance and updates. Study and searches on owner forums and social media discovered that those issues are widespread among the 2023 model year of Volvo XC-90 T8. Issues: Backup camera often shows “unavailable” when reversin…

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2025-072None
ODI 11673016

I purchased this vehicle new in October of 2023. From Day 1 I have had issues where the backup camera would display an image and then turn off while backing up. I brought the car in multiple times for this before the recall was issued and then again when the recall was issued. The recall work has been completed and oddly the issue went away for a few days and then returned. I have since brought it back in and they performed a full software restore at the dealer. The problem with the camera has not been rectified. I added to the complaint …

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ODI 11673470

**CURRENT RECAL FIX DID NOT FIX MY ISSUE** Often when starting vehicle after hours of parking and entering reverse to back out of parking spot, camera will show "camera temporarily unavailable" and is not usable for a time (30seconds up to several minutes). We have software version 3.5.24 in-which the recall should have already been fixed as per the letter we received. The issue is not resolved and persists.

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2025-083None
ODI 11677907

Hands-free tailgate feature initiated unintended closure and disregarded obstruction, striking my wife's head to the point of pain as she was holding our toddler. Had my wife not resisted the hatch with her head further or was holding our toddler differently, this would have caused severe injury or death.

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ODI 11680199 · 39,397 mi

The contact owns a 2023 Volvo XC90. The contact stated that while driving to the residence, the air bag warning light, malfunction light, driver’s side turn signal, parking light, and daytime running light illuminated. The contact stated that the instrument cluster went blank. The contact stated that for approximately five to ten minutes, the scene was visible. The contact called the independent mechanic regarding the missing air bag, but there was no resolution. The vehicle was taken to the local dealer, and the contact was informed that the d…

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ODI 11682382

The vehicle is subject to NHTSA Recall 25V-282 for a rearview camera failure that increases the risk of a crash. First Repair Attempt (August 15, 2025): A Volvo dealership performed the prescribed software update but failed to fix the safety defect. The vehicle was returned to me in the same unsafe condition. Second Repair Attempt (August 20, 2025): The dealership identified the root cause as a failed front parking sensor. They refused to cover the repair, classifying it as "physical damage" despite providing no evidence of an external impact…

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2025-092None
ODI 11686482

Backup camera stopped working during reverse event. Recall did not fix the issue.

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ODI 11688622

The button to initiate the parking brake frequently does not work. With my foot firmly on the brake, I have had to push the Park button many times to put the vehicle in park. I have video of this incident. Other times, when not expecting it or recording video I have pressed the park button and not realized the vehicle didn’t go into park. When I released my foot on the brake the vehicle rolled forward. Thankfully no one or other vehicle was directly in front of the car.

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2025-102None
ODI 11690759

There was always an issue with the car software. On several occasions while driving the entire screen will black out. I would need to pull over immediately so that the screen can be reset manually. Other times the screen is on, but there is no sound, such as my signal lights when switched to left or right will not have any sound, just blinking. Other times, when I back up the car, the cameras will blackout making it impossible to know if there are cars approaching or any pedestrians behind the car. This has happened on multiple occasions s…

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ODI 11691939

My 2023 Volvo xc90 was recalled for issues with the backup camera. Software update was installed twice without success. Finally camera was replaced. No success either.

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2025-113None
ODI 11697931

We lease this car from Volvo and are the first and only owners of the vehicle. No history of collision or accidents. The vehicle has a rear backup camera. The camera system also allows the option to select a 360-degree, top down "birds-eye" view of the entire vehicle. The backup camera turns on automatically when the car is shifted into reverse and originally provided a normal view directly behind the vehicle that extended at least a car length or more. At some point, we noticed that the rear backup camera view changed and was angled sharply do…

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ODI 11698134 · 111,914 mi

Odometer Fraud. The contact purchased a 2023 Volvo XC90 on [XXX]. The vehicle was purchased from Guaranteed Motor Cars in Palos Hills, IL. The contact discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 39,019. The contact took the vehicle to the dealer for repairs. When the instrument cluster was installed, it was discovered that the mileage was 111,914. The contact filed a complaint with the State Attorney General's Office. INFORMATION REDACTED PURSUANT TO THE FREED…

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ODI 11700143

While driving in a parking lot going around 15 mph my drivers side door opened. No warning, no alarms just fully ajar swung open. Fortunately I was going 15 mph, Im glad I had my seatbelt on and that no one was crossing or passing when the door flung open. Ive documented and recorded my ability to begin driving and open the door including ability to open the door while reversing. I took the suv to volvo and the electrical wiring was replaced along with the door hinges.

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2025-12225V908000
ODI 11704030

Two wheels have cracked in the span of a few weeks. There was no accident or incident that could have caused the cracks. There are mentions online of this issue in several countries but Volvo has not issued a recall or warning regarding the wheel's propensity to crack. First crack was found on one wheel on 11/03/25. The second crack was found on a different wheel on 12/07/25. This vehicle was purchased from McDonald Volvo in Littleton CO on August of 2023.

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ODI 11706558

I was driving on the internstate and my blind spot indicator came on and stayed on even though there were no cars in my blind spot. I needed to change lanes and tried to despite the blind spot indicator being on and the automatic collision avoidance system put me back into the lane I was in. I had to fight the vehicle to get over to be able to exit the interstate.

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2026-012None
ODI 11710393

On the morning of January 12, 2026, I attempted to unplug my 2023 Volvo XC90 Recharge (plug-in hybrid) from my home charging station in order to drive to an appointment. I had turned on the climate control remotely from the Volvo app while inside the house. When I went to unplug the vehicle, the charging connector was locked in the vehicle’s charging port and could not be removed. I contacted Volvo customer service, who instructed me to try several troubleshooting steps, including locking and unlocking the vehicle multiple times with the key fo…

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ODI 11714120

While the vehicle was parked, the trunk opened and the alarm sounded. Using the buttons on the trunk, I shut the trunk and locked the car. A few moments later, the trunk opened and the alarm sounded again. This continued for 40 minutes. Today, if I place a battery in the main black key fob, the trunk will open with the car running. I have an appointment next week at the dealer, however, most correspondence with Volvo has been by phone during the time it occurred. Both key fobs are not recognized by the vehicle unless specifically placed i…

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2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11728493

The car recently received a 5.05 update of the infotainment system. Since then, the infotainment system would be shut off and auto-restarts itself during driving every 10 or 15 minutes. The car would lose all the functions related to the infotainment system, such as the camera, navigation, sound and air conditioning for a few minutes during driving. It is dangerous that this would happen randomly and so frequently. This incident has been reported by many Volvo car owners in the past few days since the update, and the dealer didn't fix the probl…

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2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-091None
ODI 11767568 · 28,000 mi

The contact owns a 2023 Volvo XC90. The contact stated that while his son was attempting to latch the seat belt, the seat belt failed to retract. The failure had occurred several times. The contact associated the failure with NHTSA Campaign Number: 23V827000 (SEAT BELTS); however, the VIN was not included in the recall. The failure mileage was 28,000.

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 235 reports

2022: 22 complaints · 2023: 35 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202281822
202391635
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222900
20233802

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentBack Over Prevention: Rearview System BrakingElectrical SystemUnknown Or OtherBack Over Prevention: Sensing System: CameraFuel/Propulsion SystemBack Over Prevention: WarningsService BrakesForward Collision Avoidance: Automatic Emergency Braking
Back Over Prevention: Rearview System Braking—0000
3
ODI 11543044

The rearview camera on the Volvo continually freezes, is delayed to start or blacks out. Since I have had the car for the last year there have been multiple times a week where reverse is selected and the rearview camera loads, then when I start backing the camera image freezes two to three times before jumping and resuming normal operation. I've also experienced where the camera image is displayed, then the screen temporarily blacks out for a second and then the image is displayed again. This happen most notably when the car is unlocked and the…

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ODI 11586275

Multiple times when driving the car, all sounds that the car makes will simply stop working. This includes things like the safety features and warning sounds, the turn signals, the radio, any map directions, etc. We have researched online for a solution and found others with similar problems, and we have reported the issue to the dealer on 3 different occasions - they took it into service and told us they did updates to the software, but none of their changes have prevented this from happening again. It is random. Other times, the screens wi…

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ODI 11625105

The automatic reverse braking feature is far too sensitive and causes headache-inducing, jarring, sudden extreme braking without any warning. It’s so aggressive that I believed I actually struck something each time. There’s no way to release the locked brakes unless you put it in park and then in drive. Extreme safety concern! This occurs when backing into or out of the garage using the mirrors, backing up to a 6 inch parking curb, or any bushes/brush that is near the bumper. It is wildly inaccurate and is not useful for people who actually use…

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1
ODI 11668705

To Whom It May Concern, I am filing a complaint against Volvo Car USA for unresolved defects in my 2023 Volvo XC90 T8 Recharge, purchased in Indiana. The vehicle’s control systems, infotainment, climate control, navigation, backup camera, and reverse braking, are defective, impairing its use, value, and safety, despite maintenance and updates. Study and searches on owner forums and social media discovered that those issues are widespread among the 2023 model year of Volvo XC-90 T8. Issues: Backup camera often shows “unavailable” when reversin…

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2
ODI 11590688

I've owned several vehicles in my life. The Volvo XC 90 advanced "safety features" have caused more near accidents in the first 10 months of owning this vehicle than anything I have ever experienced. The collission prevention and auto-braking features cannot be disabled on this car and they are defective and extremely dangerous. On sevreal occasions (four in the last two weeks alone) the auto-braking has engage when performing simple task and common suburban style shopping center parking lots. Backing into spots (which is proven to be safer…

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ODI 11625105

The automatic reverse braking feature is far too sensitive and causes headache-inducing, jarring, sudden extreme braking without any warning. It’s so aggressive that I believed I actually struck something each time. There’s no way to release the locked brakes unless you put it in park and then in drive. Extreme safety concern! This occurs when backing into or out of the garage using the mirrors, backing up to a 6 inch parking curb, or any bushes/brush that is near the bumper. It is wildly inaccurate and is not useful for people who actually use…

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Electrical System0—
2
ODI 11691939

My 2023 Volvo xc90 was recalled for issues with the backup camera. Software update was installed twice without success. Finally camera was replaced. No success either.

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ODI 11714120

While the vehicle was parked, the trunk opened and the alarm sounded. Using the buttons on the trunk, I shut the trunk and locked the car. A few moments later, the trunk opened and the alarm sounded again. This continued for 40 minutes. Today, if I place a battery in the main black key fob, the trunk will open with the car running. I have an appointment next week at the dealer, however, most correspondence with Volvo has been by phone during the time it occurred. Both key fobs are not recognized by the vehicle unless specifically placed i…

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0
2
ODI 11536197

On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to a backlog. The Volvo dealership was finally able to look at the vehicle. They stated "error codes in the computer indicate an internal defect in the high-voltage battery. Even after consultation with Volvo technical support, we cannot avoid removin…

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ODI 11710393

On the morning of January 12, 2026, I attempted to unplug my 2023 Volvo XC90 Recharge (plug-in hybrid) from my home charging station in order to drive to an appointment. I had turned on the climate control remotely from the Volvo app while inside the house. When I went to unplug the vehicle, the charging connector was locked in the vehicle’s charging port and could not be removed. I contacted Volvo customer service, who instructed me to try several troubleshooting steps, including locking and unlocking the vehicle multiple times with the key fo…

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1
ODI 11682382

The vehicle is subject to NHTSA Recall 25V-282 for a rearview camera failure that increases the risk of a crash. First Repair Attempt (August 15, 2025): A Volvo dealership performed the prescribed software update but failed to fix the safety defect. The vehicle was returned to me in the same unsafe condition. Second Repair Attempt (August 20, 2025): The dealership identified the root cause as a failed front parking sensor. They refused to cover the repair, classifying it as "physical damage" despite providing no evidence of an external impact…

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00
Unknown Or Other0
2
ODI 11691939

My 2023 Volvo xc90 was recalled for issues with the backup camera. Software update was installed twice without success. Finally camera was replaced. No success either.

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ODI 11714120

While the vehicle was parked, the trunk opened and the alarm sounded. Using the buttons on the trunk, I shut the trunk and locked the car. A few moments later, the trunk opened and the alarm sounded again. This continued for 40 minutes. Today, if I place a battery in the main black key fob, the trunk will open with the car running. I have an appointment next week at the dealer, however, most correspondence with Volvo has been by phone during the time it occurred. Both key fobs are not recognized by the vehicle unless specifically placed i…

Look up ODI 11714120 at NHTSA ↗

—00000
Back Over Prevention: Sensing System: Camera000—000
1
ODI 11673016

I purchased this vehicle new in October of 2023. From Day 1 I have had issues where the backup camera would display an image and then turn off while backing up. I brought the car in multiple times for this before the recall was issued and then again when the recall was issued. The recall work has been completed and oddly the issue went away for a few days and then returned. I have since brought it back in and they performed a full software restore at the dealer. The problem with the camera has not been rectified. I added to the complaint …

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Fuel/Propulsion System0
2
ODI 11536197

On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to a backlog. The Volvo dealership was finally able to look at the vehicle. They stated "error codes in the computer indicate an internal defect in the high-voltage battery. Even after consultation with Volvo technical support, we cannot avoid removin…

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ODI 11710393

On the morning of January 12, 2026, I attempted to unplug my 2023 Volvo XC90 Recharge (plug-in hybrid) from my home charging station in order to drive to an appointment. I had turned on the climate control remotely from the Volvo app while inside the house. When I went to unplug the vehicle, the charging connector was locked in the vehicle’s charging port and could not be removed. I contacted Volvo customer service, who instructed me to try several troubleshooting steps, including locking and unlocking the vehicle multiple times with the key fo…

Look up ODI 11710393 at NHTSA ↗

00—000
Back Over Prevention: Warnings
3
ODI 11543044

The rearview camera on the Volvo continually freezes, is delayed to start or blacks out. Since I have had the car for the last year there have been multiple times a week where reverse is selected and the rearview camera loads, then when I start backing the camera image freezes two to three times before jumping and resuming normal operation. I've also experienced where the camera image is displayed, then the screen temporarily blacks out for a second and then the image is displayed again. This happen most notably when the car is unlocked and the…

Look up ODI 11543044 at NHTSA ↗

ODI 11586275

Multiple times when driving the car, all sounds that the car makes will simply stop working. This includes things like the safety features and warning sounds, the turn signals, the radio, any map directions, etc. We have researched online for a solution and found others with similar problems, and we have reported the issue to the dealer on 3 different occasions - they took it into service and told us they did updates to the software, but none of their changes have prevented this from happening again. It is random. Other times, the screens wi…

Look up ODI 11586275 at NHTSA ↗

ODI 11625105

The automatic reverse braking feature is far too sensitive and causes headache-inducing, jarring, sudden extreme braking without any warning. It’s so aggressive that I believed I actually struck something each time. There’s no way to release the locked brakes unless you put it in park and then in drive. Extreme safety concern! This occurs when backing into or out of the garage using the mirrors, backing up to a 6 inch parking curb, or any bushes/brush that is near the bumper. It is wildly inaccurate and is not useful for people who actually use…

Look up ODI 11625105 at NHTSA ↗

1
ODI 11682382

The vehicle is subject to NHTSA Recall 25V-282 for a rearview camera failure that increases the risk of a crash. First Repair Attempt (August 15, 2025): A Volvo dealership performed the prescribed software update but failed to fix the safety defect. The vehicle was returned to me in the same unsafe condition. Second Repair Attempt (August 20, 2025): The dealership identified the root cause as a failed front parking sensor. They refused to cover the repair, classifying it as "physical damage" despite providing no evidence of an external impact…

Look up ODI 11682382 at NHTSA ↗

000—0
1
ODI 11625105

The automatic reverse braking feature is far too sensitive and causes headache-inducing, jarring, sudden extreme braking without any warning. It’s so aggressive that I believed I actually struck something each time. There’s no way to release the locked brakes unless you put it in park and then in drive. Extreme safety concern! This occurs when backing into or out of the garage using the mirrors, backing up to a 6 inch parking curb, or any bushes/brush that is near the bumper. It is wildly inaccurate and is not useful for people who actually use…

Look up ODI 11625105 at NHTSA ↗

Service Brakes
1
ODI 11668705

To Whom It May Concern, I am filing a complaint against Volvo Car USA for unresolved defects in my 2023 Volvo XC90 T8 Recharge, purchased in Indiana. The vehicle’s control systems, infotainment, climate control, navigation, backup camera, and reverse braking, are defective, impairing its use, value, and safety, despite maintenance and updates. Study and searches on owner forums and social media discovered that those issues are widespread among the 2023 model year of Volvo XC-90 T8. Issues: Backup camera often shows “unavailable” when reversin…

Look up ODI 11668705 at NHTSA ↗

00000—0
Forward Collision Avoidance: Automatic Emergency Braking
2
ODI 11590688

I've owned several vehicles in my life. The Volvo XC 90 advanced "safety features" have caused more near accidents in the first 10 months of owning this vehicle than anything I have ever experienced. The collission prevention and auto-braking features cannot be disabled on this car and they are defective and extremely dangerous. On sevreal occasions (four in the last two weeks alone) the auto-braking has engage when performing simple task and common suburban style shopping center parking lots. Backing into spots (which is proven to be safer…

Look up ODI 11590688 at NHTSA ↗

ODI 11625105

The automatic reverse braking feature is far too sensitive and causes headache-inducing, jarring, sudden extreme braking without any warning. It’s so aggressive that I believed I actually struck something each time. There’s no way to release the locked brakes unless you put it in park and then in drive. Extreme safety concern! This occurs when backing into or out of the garage using the mirrors, backing up to a 6 inch parking curb, or any bushes/brush that is near the bumper. It is wildly inaccurate and is not useful for people who actually use…

Look up ODI 11625105 at NHTSA ↗

00
1
ODI 11673016

I purchased this vehicle new in October of 2023. From Day 1 I have had issues where the backup camera would display an image and then turn off while backing up. I brought the car in multiple times for this before the recall was issued and then again when the recall was issued. The recall work has been completed and oddly the issue went away for a few days and then returned. I have since brought it back in and they performed a full software restore at the dealer. The problem with the camera has not been rectified. I added to the complaint …

Look up ODI 11673016 at NHTSA ↗

0
1
ODI 11625105

The automatic reverse braking feature is far too sensitive and causes headache-inducing, jarring, sudden extreme braking without any warning. It’s so aggressive that I believed I actually struck something each time. There’s no way to release the locked brakes unless you put it in park and then in drive. Extreme safety concern! This occurs when backing into or out of the garage using the mirrors, backing up to a 6 inch parking curb, or any bushes/brush that is near the bumper. It is wildly inaccurate and is not useful for people who actually use…

Look up ODI 11625105 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

4 mentions · 10.0% of complaints

Median mileage: 20,199 mi (2 usable records).

ODI 11544100 · 1,000 mi

The contact owns a 2023 Volvo XC90. The contact stated while driving 65 MPH, the low fuel warning light illuminated and the vehicle decelerated, lost motive power, and stalled. The contact attempted to restart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer. After several attempts to restart the vehicle, the dealer was able to restart the vehicle and stated that no failure was found. The manufacturer was not contacted. The failure mileage was 1,000. The VIN was not available.

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ODI 11592156

Check engine light comes on every few weeks. Dealer inspects, resets, and says software issues. Now engine performance lights and "turtle mode" has come on twice throttling my speed while driving. Again no known cause and just resetting. Currently in a loaner vehicle while they research.

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ODI 11600171

Third instance of reduced engine performance warning system taking over the car, which results in the "turtle mode" coming on and throttling vehicle speeds. The car does not respond to gas except at lower speeds. Then the Check Engine light also came on.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

2 mentions · 5.0% of complaints

Median mileage: 1,000 mi (1 usable records).

ODI 11515127 · 1,000 mi

The contact owns a 2023 Volvo XC90. The contact stated that before exiting the vehicle, he pressed the park button and the vehicle inadvertently started to reverse. The vehicle was taken to a dealer where the vehicle was diagnosed but no cause for the failure was found. The contact stated that the gear shifter and parking brake failed to engage as needed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.

Look up ODI 11515127 at NHTSA ↗

ODI 11615593

WHEN PUTTING THE VEHICLE INTO REVERSE, THE BRAKE PEDAL AUTOMATICALLY HAD TENSION, THEREFORE, I WAS UNABLE TO PRESS DOWN ON THE BREAK AS NORMAL. WITH LITTLE FORGIVENESS, I ATTEMPTED TO REVERSE AND ROLL BACK IN A SMALL PARKING LOT OF A LOCAL SCHOOL. AS I WAS ATTEMPTING TO ROLL BACK, THE CAR MADE A LOUD NOISE WHEN I WOULD TRY TO ENGAGE THE BREAK.

Look up ODI 11615593 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

1 mentions · 2.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11536197

On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to a backlog. The Volvo dealership was finally able to look at the vehicle. They stated "error codes in the computer indicate an internal defect in the high-voltage battery. Even after consultation with Volvo technical support, we cannot avoid removin…

Look up ODI 11536197 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

1 mentions · 2.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11548806

My name is [XXX] . My wife [XXX] has been corresponding with Volvo Car Financial, as well as Volvo, regarding our Volvo XC90 lease. This Volvo has been the biggest disappointment of any car we've ever leased or purchased out of the new cars and trucks we have purchased every 2-3 years for the past 40 years. We have contacted Volvo several times about the issues we are having and taken it in three times to have the problem resolved. I live in a rural area with backroads, and they say the mapping system called City View does not work well on…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

1 mentions · 2.5% of complaints

Median mileage: 1,000 mi (1 usable records).

ODI 11544100 · 1,000 mi

The contact owns a 2023 Volvo XC90. The contact stated while driving 65 MPH, the low fuel warning light illuminated and the vehicle decelerated, lost motive power, and stalled. The contact attempted to restart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer. After several attempts to restart the vehicle, the dealer was able to restart the vehicle and stated that no failure was found. The manufacturer was not contacted. The failure mileage was 1,000. The VIN was not available.

Look up ODI 11544100 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b