U.S. public vehicle records

Western Star 4700 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

6 owner complaints analyzed

49 distinct recall campaigns

247,000 mi median reported failure mileage

Scope: 2002 to 2024 model years. Data updated: 2026-09-30 (September 30, 2026). 1 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 2 of 6 complaints (33.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	3	50.0%
Braking behavior	2	33.3%
Electrical and battery issues	1	16.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Service Brakes

Steering

Air Bags

Engine

Forward Collision Avoidance: Automatic Emergency Braking

Forward Collision Avoidance: Warnings

Electrical System: 2; Service Brakes: 2; Steering: 2; Air Bags: 1; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Forward Collision Avoidance: Warnings: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1

150,000 and above miles has the most reports with usable mileage (1). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017

2022

2024

2025

2017: 1; 2022: 1; 2024: 1; 2025: 3

Pattern summary

Electrical System leads the component reports. Steering behavior appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10968710 · 2017-03-27 (March 27, 2017)

THERE IS BINDING ON STEERING WHEEL DURING THE STATIC STEERING OF THE TRUCK ON THE PAVEMENT AT STATIONARY POSITION. THE PROBLEM IS WORSE WHEN TUCK IS LOADED, OR HAS A FRONT ATTACHMENT, SUCH AS OUR SNOW-PLOWS. THE SITUATION CAUSES CONCERN TO OPERATORS WHEN THEY ARE PARKING AND OR MOVING IN WITHIN THE YARD.

Owner-reported narrative. Look up ODI 10968710 at NHTSA ↗

Owner report 11469518 · 2022-06-16 (June 16, 2022)

The contact was driving the company's vehicle which was a 2018 Western Star 4700. The contact stated that while driving approximately 40 mph at a curve and suddenly the front passenger tire began to wobble. The contact lost control of the vehicle's steering ability. The contact stated the vehicle began to lose complete control and then flipped over to the right side. The air bags did not deploy. The contact had injuries to their shoulder and medical attention was not needed. A police report was filed. The vehicle was towed. The vehicle had not …

Owner-reported narrative. 247,000 miles reported. Look up ODI 11469518 at NHTSA ↗

Owner report 11698636 · 2025-11-10 (November 10, 2025)

What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp…

Owner-reported narrative. Look up ODI 11698636 at NHTSA ↗

Owner report 11584008 · 2024-04-19 (April 19, 2024)

The contact owns a 2021 Western Star 4700 WD110084S. The contact stated that an employee was parked on a hill and the parking brake was activated, however, while the worker was outside of the vehicle for approximately 4 minutes, the parking brake was deactivated. The vehicle rolled forward down a hill and stopped when it crashed into a tree. There was yard damage to a resident's home. No police report was filed. No injuries were sustained. The vehicle was taken to an independent mechanic where the entire cab was replaced. The contact discovered…

Owner-reported narrative. Look up ODI 11584008 at NHTSA ↗

Owner report 11678470 · 2025-08-05 (August 5, 2025)

The contact owns a 2024 Western Star 4700. The contact received notification of NHTSA Campaign Number: 25V326000 (Electrical System); however, the part to do the repair was unavailable. The dealer was contacted and informed the contact that the recall parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was unknown.

Owner-reported narrative. Look up ODI 11678470 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2008: 2; 2009: 3; 2010: 3; 2011: 3; 2012: 4; 2013: 5; 2014: 9; 2015: 12; 2016: 7; 2017: 9; 2018: 12; 2019: 14; 2020: 12; 2021: 14; 2022: 8; 2023: 4; 2024: 0

First model yearSecond model year

Year-by-year records

Western Star 4700 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2002	0	1	Not available
2003	0	1	0
2004	0	1	0
2005	0	1	0
2006	0	1	0
2007	0	1	0
2008	0	2	+1
2009	0	3	+1
2010	0	3	0
2011	0	3	0
2012	0	4	+1
2013	0	5	+1
2014	0	9	+4
2015	0	12	+3
2016	0	7	-5
2017	1	9	+2
2018	1	12	+3
2019	0	14	+2
2020	2	12	-2
2021	1	14	+2
2022	0	8	-6
2023	0	4	-4
2024	1	0	-4

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

6 unique complaints in this selection. Analysis snapshot: 2026-09-30.

16.7%Usable mileage1 / 6 records

100.0%Valid incident date6 / 6 records

100.0%Valid filing date6 / 6 records

100.0%Ordered incident and filing dates6 / 6 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2010	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Electrical System	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11639895 Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is com… Look up ODI 11639895 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11678470 The contact owns a 2024 Western Star 4700. The contact received notification of NHTSA Campaign Number: 25V326000 (Electrical System); however, the part to do the repair was unavailable. The dealer was contacted and informed the contact that the recall parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was unknown. Look up ODI 11678470 at NHTSA ↗
Service Brakes	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11698636 What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp… Look up ODI 11698636 at NHTSA ↗	1100.0% ODI 11584008 The contact owns a 2021 Western Star 4700 WD110084S. The contact stated that an employee was parked on a hill and the parking brake was activated, however, while the worker was outside of the vehicle for approximately 4 minutes, the parking brake was deactivated. The vehicle rolled forward down a hill and stopped when it crashed into a tree. There was yard damage to a resident's home. No police report was filed. No injuries were sustained. The vehicle was taken to an independent mechanic where the entire cab was replaced. The contact discovered… Look up ODI 11584008 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Steering	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 10968710 THERE IS BINDING ON STEERING WHEEL DURING THE STATIC STEERING OF THE TRUCK ON THE PAVEMENT AT STATIONARY POSITION. THE PROBLEM IS WORSE WHEN TUCK IS LOADED, OR HAS A FRONT ATTACHMENT, SUCH AS OUR SNOW-PLOWS. THE SITUATION CAUSES CONCERN TO OPERATORS WHEN THEY ARE PARKING AND OR MOVING IN WITHIN THE YARD. Look up ODI 10968710 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11639895 Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is com… Look up ODI 11639895 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Air Bags	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11469518 · 247,000 mi The contact was driving the company's vehicle which was a 2018 Western Star 4700. The contact stated that while driving approximately 40 mph at a curve and suddenly the front passenger tire began to wobble. The contact lost control of the vehicle's steering ability. The contact stated the vehicle began to lose complete control and then flipped over to the right side. The air bags did not deploy. The contact had injuries to their shoulder and medical attention was not needed. A police report was filed. The vehicle was towed. The vehicle had not … Look up ODI 11469518 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Engine	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11639895 Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is com… Look up ODI 11639895 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Forward Collision Avoidance: Automatic Emergency Braking	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11698636 What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp… Look up ODI 11698636 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Forward Collision Avoidance: Warnings	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11698636 What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp… Look up ODI 11698636 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Air Bags	Too few reports for a range	247,000 mi	1 (sparse)	ODI 11469518 · 247,000 mi The contact was driving the company's vehicle which was a 2018 Western Star 4700. The contact stated that while driving approximately 40 mph at a curve and suddenly the front passenger tire began to wobble. The contact lost control of the vehicle's steering ability. The contact stated the vehicle began to lose complete control and then flipped over to the right side. The air bags did not deploy. The contact had injuries to their shoulder and medical attention was not needed. A police report was filed. The vehicle was towed. The vehicle had not … Look up ODI 11469518 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	None	No examples available for this selection.
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	1	None	ODI 11639895 Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is com… Look up ODI 11639895 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	1	None	ODI 11678470 The contact owns a 2024 Western Star 4700. The contact received notification of NHTSA Campaign Number: 25V326000 (Electrical System); however, the part to do the repair was unavailable. The dealer was contacted and informed the contact that the recall parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was unknown. Look up ODI 11678470 at NHTSA ↗
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	1	25V760000	ODI 11698636 What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp… Look up ODI 11698636 at NHTSA ↗
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 0 complaints · 2023: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	0
2023	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	0	0	0
2023	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Service Brakes	Steering	Air Bags	Engine	Forward Collision Avoidance: Automatic Emergency Braking	Forward Collision Avoidance: Warnings
Electrical System	—	0	1 ODI 11639895 Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is com… Look up ODI 11639895 at NHTSA ↗	0	1 ODI 11639895 Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is com… Look up ODI 11639895 at NHTSA ↗	0	0
Service Brakes	0	—	0	0	0	1 ODI 11698636 What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp… Look up ODI 11698636 at NHTSA ↗	1 ODI 11698636 What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp… Look up ODI 11698636 at NHTSA ↗
Steering	1 ODI 11639895 Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is com… Look up ODI 11639895 at NHTSA ↗	0	—	0	1 ODI 11639895 Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is com… Look up ODI 11639895 at NHTSA ↗	0	0
Air Bags	0	0	0	—	0	0	0
Engine	1 ODI 11639895 Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is com… Look up ODI 11639895 at NHTSA ↗	0	1 ODI 11639895 Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is com… Look up ODI 11639895 at NHTSA ↗	0	—	0	0
Forward Collision Avoidance: Automatic Emergency Braking	0	1 ODI 11698636 What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp… Look up ODI 11698636 at NHTSA ↗	0	0	0	—	1 ODI 11698636 What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp… Look up ODI 11698636 at NHTSA ↗
Forward Collision Avoidance: Warnings	0	1 ODI 11698636 What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp… Look up ODI 11698636 at NHTSA ↗	0	0	0	1 ODI 11698636 What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. Were there any warning lamps, messages or other symp… Look up ODI 11698636 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

2 patterns with matching reports.

Steering assistance concerns

1 mentions · 16.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11639895

Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly what the problem was and related to me this is com…

Look up ODI 11639895 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

1 mentions · 16.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11698636

Look up ODI 11698636 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b