Auto Recall Watch
U.S. public vehicle records

Western Star 5700 recalls by model year

Explore the records behind recurring owner reports.

Key facts

4 owner complaints analyzed

27 distinct recall campaigns

3,000 mi median reported failure mileage

Scope: 2002 to 2022 model years. Data updated: . 3 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2006
1
2007
1
2008
2
2009
2
2010
2
2011
2
2012
2
2013
2
2014
5
2015
5
2016
5
2017
12
2018
11
2019
14
2020
6
2021
7
2022
3
Recall campaigns data
CategoryCount
20061
20071
20082
20092
20102
20112
20122
20132
20145
20155
20165
201712
201811
201914
20206
20217
20223

2006: 1; 2007: 1; 2008: 2; 2009: 2; 2010: 2; 2011: 2; 2012: 2; 2013: 2; 2014: 5; 2015: 5; 2016: 5; 2017: 12; 2018: 11; 2019: 14; 2020: 6; 2021: 7; 2022: 3

Year-by-year records

Western Star 5700 model-year comparison
Model yearComplaintsRecallsChange in recalls
200201Not available
2003010
2004010
2005010
2006010
2007010
200802+1
2009020
2010020
2011020
2012020
2013020
201405+3
2015050
2016050
2017012+7
2018111-1
2019114+3
202016-8
202107+1
202213-4

Recall history

27 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

17V810000 · Equipment

Reported: 2017-12-15 (December 15, 2017) · Model years: 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017

Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

NHTSA campaign record ↗
17V761000 · Exterior Lighting:Brake Lights:Switch | Exterior Lighting:Brake Lights

Reported: 2017-11-27 (November 27, 2017) · Model years: 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018

Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

NHTSA campaign record ↗
15V182000 · Equipment

Reported: 2015-03-27 (March 27, 2015) · Model years: 2014, 2015

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Western Star 4700, 4900, 5700, and 6900 trucks manufactured from July 23, 2013, through December 4, 2014, and equipped with certain Kidde disposable handheld fire extinguishers. These fire extinguishers may not fully discharge as designed when the lever is repeatedly pressed and released.

Consequence: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury to the truck occupants.

Remedy: DTNA will notify owners, and Kidde will provide a replacement extinguisher when contacted directly or affected owners may go to an authorized DTNA repair facility to order a replacement fire extinguisher, free of charge. The recall began on May 26, 2015. Affected owners may contact Kidde directly toll free at (855) 283-7991 from 8 a.m. to 5 p.m. ET Monday through Friday or owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL680.

NHTSA campaign record ↗
16V634000 · Power Train:Axle Hubs

Reported: 2016-08-31 (August 31, 2016) · Model years: 2014, 2015, 2016, 2017

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.

Consequence: If a wheel separates from the axle, there would be an increased risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.

NHTSA campaign record ↗
16V711000 · Seat Belts

Reported: 2016-10-05 (October 5, 2016) · Model years: 2014, 2015, 2016, 2017

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.

Consequence: If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately restraining the seat occupant, increasing the risk of injury.

Remedy: DTNA will notify owners, and dealers will reinforce the seat belt mounting plate, free of charge. An interim notice was mailed to owners on December 7 2016. The final remedy is now available. A second notice was mailed to owners on February 24, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-725.

NHTSA campaign record ↗
19V792000 · Visibility:Defroster/Defogger/Hvac System:Rear Window

Reported: 2019-11-04 (November 4, 2019) · Model years: 2016, 2017, 2018, 2019, 2020

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Consequence: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

NHTSA campaign record ↗
17V315000 · Power Train:Axle Assembly

Reported: 2017-05-11 (May 11, 2017) · Model years: 2017

Daimler Trucks North America LLC (DTNA) is recalling certain 2017 Freightliner Cascadia and Western Star 5700 trucks built with NFD tandem rear axles. During the hardening process, the axle assembly output shaft may have been made brittle, possibly resulting in the output shaft fracturing while the vehicle is in use.

Consequence: If output shaft fractures while descending a grade, the compression braking will be ineffective. Additionally, large debris may land in the road. Both scenarios increase the risk of a crash.

Remedy: DTNA will notify the owners, and Detroit Axle dealers will replace the output shaft, free of charge. The recall began on July 7, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-738.

NHTSA campaign record ↗
18V191000 · Electrical System:Wiring

Reported: 2018-03-26 (March 26, 2018) · Model years: 2017, 2018, 2019

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.

Consequence: An electrical arc can increase the risk of a fire.

Remedy: DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.

NHTSA campaign record ↗
18V353000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

Reported: 2018-05-29 (May 29, 2018) · Model years: 2017, 2018, 2019

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Consequence: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

NHTSA campaign record ↗
18V913000 · Suspension:Front:Control Arm | Steering:Linkages:Tie Rod Assembly | Steering

Reported: 2018-12-19 (December 19, 2018) · Model years: 2017, 2018, 2019

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

NHTSA campaign record ↗
19V722000 · Structure:Body:Door

Reported: 2019-10-10 (October 10, 2019) · Model years: 2017, 2018, 2019, 2020

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.

Consequence: A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

Remedy: DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

NHTSA campaign record ↗
20V214000 · Exterior Lighting

Reported: 2020-04-14 (April 14, 2020) · Model years: 2017

Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

NHTSA campaign record ↗
21V882000 · Electrical System:Wiring

Reported: 2021-11-12 (November 12, 2021) · Model years: 2017, 2018, 2019

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.

Consequence: An electrical arc can increase the risk of a fire.

Remedy: Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.

NHTSA campaign record ↗
17V452000 · Equipment

Reported: 2017-07-17 (July 17, 2017) · Model years: 2018

Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.

Consequence: If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.

Remedy: DTNA will notify owners, and dealers will inspect the vehicle's tow hooks and, depending on their production date codes, will replace them, free of charge. The recall began on September 14, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-742.

NHTSA campaign record ↗
18V703000 · Service Brakes, Air:Disc:Caliper

Reported: 2018-10-05 (October 5, 2018) · Model years: 2018, 2019

Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.

Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.

NHTSA campaign record ↗
18V903000 · Power Train:Clutch Assembly

Reported: 2018-12-19 (December 19, 2018) · Model years: 2018, 2019

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Consequence: Unintended vehicle movement can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-803.

NHTSA campaign record ↗
20V642000 · Power Train:Clutch Assembly

Reported: 2020-10-16 (October 16, 2020) · Model years: 2018, 2019

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.

Consequence: Unintended vehicle movement van increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-865.

NHTSA campaign record ↗
18V699000 · Steering

Reported: 2018-10-05 (October 5, 2018) · Model years: 2019

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Cascadia and Western Star 5700 vehicles. The steering wheel on these vehicles may loosen over time and the steering wheel may detach from the steering column.

Consequence: If the steering wheel detaches, there would be a loss of vehicle control, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will correct the steering wheel installation, as necessary, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL796.

NHTSA campaign record ↗
19V367000 · Service Brakes, Air:Disc

Reported: 2019-05-14 (May 14, 2019) · Model years: 2019

Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, Business Class M2, Cascadia, Western Star 5700, and FCCC XC Chassis vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.

Consequence: Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.

Remedy: DTNA will notify the owners and affected vehicle manufacturers, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall is expected to begin July 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.

NHTSA campaign record ↗
20V127000 · Service Brakes, Air:Disc:Caliper

Reported: 2020-03-03 (March 3, 2020) · Model years: 2019, 2020

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.

Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.

NHTSA campaign record ↗
20V281000 · Electrical System:Wiring

Reported: 2020-05-18 (May 18, 2020) · Model years: 2019, 2020, 2021

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.

Consequence: An engine stall may increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.

NHTSA campaign record ↗
21V206000 · Electrical System:Wiring

Reported: 2021-03-24 (March 24, 2021) · Model years: 2019, 2020, 2021

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.

Consequence: Damage to the ground harness may cause an engine stall, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the ground harness, free of charge. The recall is expected to begin May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-880.

NHTSA campaign record ↗
22V338000 · Equipment:Other:Labels

Reported: 2022-05-16 (May 16, 2022) · Model years: 2020, 2021, 2022

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: An overloaded vehicle can increase the risk of a crash.

Remedy: Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.

NHTSA campaign record ↗
20V660000 · Suspension:Rear:Axle:Spindle

Reported: 2020-10-27 (October 27, 2020) · Model years: 2021

Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles. The steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle.

Consequence: A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of crash.

Remedy: DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-866.

NHTSA campaign record ↗
21V018000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

Reported: 2021-01-20 (January 20, 2021) · Model years: 2021

Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.

Consequence: The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873.

NHTSA campaign record ↗
21V256000 · Steering:Linkages:Tie Rod Assembly | Steering:Critical Fasteners

Reported: 2021-04-12 (April 12, 2021) · Model years: 2021, 2022

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.

Consequence: A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

NHTSA campaign record ↗
21V369000 · Steering:Linkages:Tie Rod Assembly

Reported: 2021-05-19 (May 19, 2021) · Model years: 2021, 2022

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Consequence: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

4 unique complaints in this selection. Analysis snapshot: 2026-10-01.

75.0%Usable mileage3 / 4 records
100.0%Valid incident date4 / 4 records
100.0%Valid filing date4 / 4 records
100.0%Ordered incident and filing dates4 / 4 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200820092010201120122013201420152016201720182019202020212022
Forward Collision Avoidance
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1100.0%
ODI 11464954 · 3,000 mi

The contact owns a 2020 Western Star 5700. The contact stated that while driving approximately 75 MPH, the anti-collision system erroneously activated causing the commercial truck to abruptly stop while driving on the freeway. During the failure, there were no other vehicles or objects nearby to cause the system to be activated. The contact indicated that the failure had occurred on several occasions. The vehicle was taken to the local dealer who realigned the sensors however, the failure recurred. No further information was available. The manu…

Look up ODI 11464954 at NHTSA ↗

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Forward Collision Avoidance: Automatic Emergency Braking
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1100.0%
ODI 11524877

We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total and they "can't find anything wrong". Their suggestion was us to remove a bullguard and drive a few runs without it. The truck is inconsistent with it's safety feature, which again we have complained about since day ONE since we didn't want it to be…

Look up ODI 11524877 at NHTSA ↗

Forward Collision Avoidance: Sensing System: Radar
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No examples available for this selection.

0Unavailable

No examples available for this selection.

1100.0%
ODI 11542940 · 700 mi

The contact owns a 2018 Western Star 5700. The contact stated while driving 70 MPH, the On Guard radar system became inoperable. The contact stated that the feature independently activated the brake. The contact stated that the failure had been ongoing since 2018. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that he contacted On Guard, but no assistance was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 700.

Look up ODI 11542940 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

1100.0%
ODI 11524877

We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total and they "can't find anything wrong". Their suggestion was us to remove a bullguard and drive a few runs without it. The truck is inconsistent with it's safety feature, which again we have complained about since day ONE since we didn't want it to be…

Look up ODI 11524877 at NHTSA ↗

Service Brakes, Hydraulic
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11105104 · 4,000 mi

TL* THE CONTACT OWNS A 2019 WESTERN STAR 5700. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS CLEANING THE RIMS AND NOTICED THAT THE LUG NUTS WERE LOOSE ON THE INNER TIRES. IN ADDITION, ALL THE VALVES WERE DETACHED FROM ALL FOUR INNER TIRES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE LUG NUTS WERE NOT TIGHTENED PROPERLY, WHICH CAUSED THEM TO LOOSEN. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V353000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXI…

Look up ODI 11105104 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

1100.0%
ODI 11524877

We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total and they "can't find anything wrong". Their suggestion was us to remove a bullguard and drive a few runs without it. The truck is inconsistent with it's safety feature, which again we have complained about since day ONE since we didn't want it to be…

Look up ODI 11524877 at NHTSA ↗

Wheels:Lugs/Nuts/Bolts/Studs
0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11105104 · 4,000 mi

TL* THE CONTACT OWNS A 2019 WESTERN STAR 5700. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS CLEANING THE RIMS AND NOTICED THAT THE LUG NUTS WERE LOOSE ON THE INNER TIRES. IN ADDITION, ALL THE VALVES WERE DETACHED FROM ALL FOUR INNER TIRES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE LUG NUTS WERE NOT TIGHTENED PROPERLY, WHICH CAUSED THEM TO LOOSEN. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V353000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXI…

Look up ODI 11105104 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Forward Collision AvoidanceToo few reports for a range3,000 mi1 (sparse)
ODI 11464954 · 3,000 mi

The contact owns a 2020 Western Star 5700. The contact stated that while driving approximately 75 MPH, the anti-collision system erroneously activated causing the commercial truck to abruptly stop while driving on the freeway. During the failure, there were no other vehicles or objects nearby to cause the system to be activated. The contact indicated that the failure had occurred on several occasions. The vehicle was taken to the local dealer who realigned the sensors however, the failure recurred. No further information was available. The manu…

Look up ODI 11464954 at NHTSA ↗

Forward Collision Avoidance: Sensing System: RadarToo few reports for a range700 mi1 (sparse)
ODI 11542940 · 700 mi

The contact owns a 2018 Western Star 5700. The contact stated while driving 70 MPH, the On Guard radar system became inoperable. The contact stated that the feature independently activated the brake. The contact stated that the failure had been ongoing since 2018. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that he contacted On Guard, but no assistance was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 700.

Look up ODI 11542940 at NHTSA ↗

Service Brakes, HydraulicToo few reports for a range4,000 mi1 (sparse)
ODI 11105104 · 4,000 mi

TL* THE CONTACT OWNS A 2019 WESTERN STAR 5700. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS CLEANING THE RIMS AND NOTICED THAT THE LUG NUTS WERE LOOSE ON THE INNER TIRES. IN ADDITION, ALL THE VALVES WERE DETACHED FROM ALL FOUR INNER TIRES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE LUG NUTS WERE NOT TIGHTENED PROPERLY, WHICH CAUSED THEM TO LOOSEN. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V353000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXI…

Look up ODI 11105104 at NHTSA ↗

Wheels:Lugs/Nuts/Bolts/StudsToo few reports for a range4,000 mi1 (sparse)
ODI 11105104 · 4,000 mi

TL* THE CONTACT OWNS A 2019 WESTERN STAR 5700. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS CLEANING THE RIMS AND NOTICED THAT THE LUG NUTS WERE LOOSE ON THE INNER TIRES. IN ADDITION, ALL THE VALVES WERE DETACHED FROM ALL FOUR INNER TIRES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE LUG NUTS WERE NOT TIGHTENED PROPERLY, WHICH CAUSED THEM TO LOOSEN. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V353000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXI…

Look up ODI 11105104 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2021: 0 complaints · 2022: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2021000
2022011
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2021000
2022100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentForward Collision AvoidanceForward Collision Avoidance: Automatic Emergency BrakingForward Collision Avoidance: Sensing System: RadarService BrakesService Brakes, HydraulicVehicle Speed ControlWheels:Lugs/Nuts/Bolts/Studs
Forward Collision Avoidance—000000
Forward Collision Avoidance: Automatic Emergency Braking0—0
1
ODI 11524877

We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total and they "can't find anything wrong". Their suggestion was us to remove a bullguard and drive a few runs without it. The truck is inconsistent with it's safety feature, which again we have complained about since day ONE since we didn't want it to be…

Look up ODI 11524877 at NHTSA ↗

0
1
ODI 11524877

We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total and they "can't find anything wrong". Their suggestion was us to remove a bullguard and drive a few runs without it. The truck is inconsistent with it's safety feature, which again we have complained about since day ONE since we didn't want it to be…

Look up ODI 11524877 at NHTSA ↗

0
Forward Collision Avoidance: Sensing System: Radar00—0000
Service Brakes0
1
ODI 11524877

We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total and they "can't find anything wrong". Their suggestion was us to remove a bullguard and drive a few runs without it. The truck is inconsistent with it's safety feature, which again we have complained about since day ONE since we didn't want it to be…

Look up ODI 11524877 at NHTSA ↗

0—0
1
ODI 11524877

We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total and they "can't find anything wrong". Their suggestion was us to remove a bullguard and drive a few runs without it. The truck is inconsistent with it's safety feature, which again we have complained about since day ONE since we didn't want it to be…

Look up ODI 11524877 at NHTSA ↗

0
Service Brakes, Hydraulic0000—0
1
ODI 11105104 · 4,000 mi

TL* THE CONTACT OWNS A 2019 WESTERN STAR 5700. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS CLEANING THE RIMS AND NOTICED THAT THE LUG NUTS WERE LOOSE ON THE INNER TIRES. IN ADDITION, ALL THE VALVES WERE DETACHED FROM ALL FOUR INNER TIRES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE LUG NUTS WERE NOT TIGHTENED PROPERLY, WHICH CAUSED THEM TO LOOSEN. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V353000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXI…

Look up ODI 11105104 at NHTSA ↗

Vehicle Speed Control0
1
ODI 11524877

We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total and they "can't find anything wrong". Their suggestion was us to remove a bullguard and drive a few runs without it. The truck is inconsistent with it's safety feature, which again we have complained about since day ONE since we didn't want it to be…

Look up ODI 11524877 at NHTSA ↗

0
1
ODI 11524877

We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total and they "can't find anything wrong". Their suggestion was us to remove a bullguard and drive a few runs without it. The truck is inconsistent with it's safety feature, which again we have complained about since day ONE since we didn't want it to be…

Look up ODI 11524877 at NHTSA ↗

0—0
Wheels:Lugs/Nuts/Bolts/Studs0000
1
ODI 11105104 · 4,000 mi

TL* THE CONTACT OWNS A 2019 WESTERN STAR 5700. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS CLEANING THE RIMS AND NOTICED THAT THE LUG NUTS WERE LOOSE ON THE INNER TIRES. IN ADDITION, ALL THE VALVES WERE DETACHED FROM ALL FOUR INNER TIRES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE LUG NUTS WERE NOT TIGHTENED PROPERLY, WHICH CAUSED THEM TO LOOSEN. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V353000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXI…

Look up ODI 11105104 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

0 patterns with matching reports.

No narratives match the published patterns.