U.S. public vehicle records

Audi Q5 E recalls by model year

Explore the records behind recurring owner reports.

Key facts

64 owner complaints analyzed

0 distinct recall campaigns

9,795 mi median reported failure mileage

Scope: 2020 to 2025 model years. Data updated: 2026-09-30 (September 30, 2026). 6 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2020

2021

2022

2023

2024

2025

2020: 0; 2021: 0; 2022: 0; 2023: 0; 2024: 0; 2025: 0

First model yearSecond model year

Year-by-year records

Audi Q5 E model-year comparison
Model year	Complaints	Change in recalls
2020	12	Not available
2021	29	0
2022	1	0
2023	7	0
2024	14	0
2025	1	0

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

64 unique complaints in this selection. Analysis snapshot: 2026-09-30.

9.4%Usable mileage6 / 64 records

100.0%Valid incident date64 / 64 records

100.0%Valid filing date64 / 64 records

100.0%Ordered incident and filing dates64 / 64 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2020	2021	2022	2023	2024	2025
Electrical System	433.3% ODI 11560541 Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗	620.7% ODI 11426209 The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering froze up and the car would no longer accelerate. There were no other prior warning indications. I was unable to steer over on a side road or shoulder. I blocked traffic in the middle lane. My 1-and-a-half-year-old was in the back seat with me, and I was 35… Look up ODI 11426209 at NHTSA ↗	1100.0% ODI 11583274 The contact owns a 2022 Audi Q5 E. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System). The vehicle was taken to the dealer where is diagnosed that the software needed to be updated and the charging cable needed to be replaced. The contact stated that the software was updated but the charging cable was not replaced. The contact called the dealer, and it was stated that the dealer had given the replacement cable to another customer. The dealer stated that a replacement charging cable would be mailed to the c… Look up ODI 11583274 at NHTSA ↗	571.4% ODI 11496181 Shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. Upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. Changing the camera view did not fix the problem. The system functioned normally the next time we started the car, but then failed again later the next day. The failure in the camera system makes backing out of the garage and a public parking space less safe. It is also extre… Look up ODI 11496181 at NHTSA ↗	857.1% ODI 11620332 I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗	1100.0% ODI 11757908 While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working. All windows came down and went up on their own. No lights were working. No blinkers or side lights were working. With a lot of difficulty and hand signals moved to the hard shoulder. The engine would not turn off for several minutes and turned off after multiple attempts. Audi tested the vehicle and found multiple DT… Look up ODI 11757908 at NHTSA ↗
Engine	433.3% ODI 11560541 Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗	517.2% ODI 11452715 · 10,000 mi The contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were independently opened and closed. The vehicle was towed to a dealer where it was pending a diagnosis. The vehicle was not repaired. No further information was available. The failure mileage was 10,000. Look up ODI 11452715 at NHTSA ↗	00.0% No examples available for this selection.	114.3% ODI 11630184 Transmission malfunction while driving on a highway, car towed to dealer. They found codes P074700, P077700, P17F900 (TSB 2064312/6). Replaced mechatronic unit. Look up ODI 11630184 at NHTSA ↗	17.1% ODI 11727662 My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: “Drive system: malfunction! Please contact Service.” In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1/20/2025 at 4:12 PM. The battery level reached zero and the vehicle switched from battery power to gas. The warning message appeared and the accelerator s… Look up ODI 11727662 at NHTSA ↗	1100.0% ODI 11757908 While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working. All windows came down and went up on their own. No lights were working. No blinkers or side lights were working. With a lot of difficulty and hand signals moved to the hard shoulder. The engine would not turn off for several minutes and turned off after multiple attempts. Audi tested the vehicle and found multiple DT… Look up ODI 11757908 at NHTSA ↗
Power Train	18.3% ODI 11572738 My Transmission failed to go in forward and was racing in drive. I put it reverse and that worked but put back into drive it races then makes a bang and instantly goes into drive. I had car towed to Audi of Allentown. They initially went over vehicle couldn't find issue then it did it to them. They said it had a code for solenoid. They changed valve body and it had codes so they were in contact with Audi Hotline they had them change Mechatronic unit also and the issue was solved, They sent me video, I picked up car and gave them loaner back, I … Look up ODI 11572738 at NHTSA ↗	724.1% ODI 11420815 When I powered on the car, I got a message "Electrical system failure", and was unable to start the car. After multiple tries, the car started, but had the check engine light on. Had this failure happened while the car was moving, this could have been a very dangerous situation. We live in Arizona, and could have easily been stranded in the desert without cell service, creating another life threatening situation. Look up ODI 11420815 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	17.1% ODI 11694401 In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no remedy. Audi’s instructions prohibit charging the vehicle until the recall is resolved, which completely disables the hybrid system. This has made the c… Look up ODI 11694401 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	325.0% ODI 11611646 Brake Booster Brake Serví Unit faulty Making noise, took t mechanic and I was told there is a technical service bulletin on this. I called Audi of Danbury and I was told there is no recall. I was told by my mechanic it can cause car t run bad and die. Look up ODI 11611646 at NHTSA ↗	13.4% ODI 11609564 Reporting a potentially dangerous situation related to the vehicle's braking system. This incident happened on [XXX], on [XXX] in around the Fife WA area. The vehicle is an 2021 Audi Q5 hybrid, purchased new and been taking to dealership for service for every service interval. Initially, the vehicle was in adaptive cruise control, speed set at about 60 miles per hour. Then when the vehicle comes to a congested section of the freeway, the adaptive cruise control tries to slow down the vehicle, but it is about getting close to the vehicle … Look up ODI 11609564 at NHTSA ↗	00.0% No examples available for this selection.	114.3% ODI 11644207 Car stops and does not allow for proper function to perform of gas or brake. Car has to be turned off and restarted. This is a safety and security concern on all roads. Car has stopped in intersection and would not drive. Therefore turning car off and restarting in live movement on street. Electrical issues as it is a hybrid but does not charge. Car will perform the opposite of requested tasks brake, suspension and electrical all have issues. Issues have been presented at service department of Audi problems still persist. Look up ODI 11644207 at NHTSA ↗	214.3% ODI 11620332 I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗	1100.0% ODI 11757908 While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working. All windows came down and went up on their own. No lights were working. No blinkers or side lights were working. With a lot of difficulty and hand signals moved to the hard shoulder. The engine would not turn off for several minutes and turned off after multiple attempts. Audi tested the vehicle and found multiple DT… Look up ODI 11757908 at NHTSA ↗
Unknown Or Other	216.7% ODI 11457551 I went to dealership to fix recall and the dealership didn't finish work on recall because they wanted me to pay for an alignment when it says it should off been fixed on your website because the recall damaged my tires unevenly. Look up ODI 11457551 at NHTSA ↗	517.2% ODI 11452715 · 10,000 mi The contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were independently opened and closed. The vehicle was towed to a dealer where it was pending a diagnosis. The vehicle was not repaired. No further information was available. The failure mileage was 10,000. Look up ODI 11452715 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	17.1% ODI 11623634 My Audi SUV hybrid hatchback opens and closes using a "foot assist" motion detection system. I believe other car manufacturers offer similar systems on some of their SUVs. The hatchback often opens and closes without me intending it to. When the hatch is open it has often come down on me, my family and my grandkids without warning and without braking. It has hit our heads hard in coming down and it really did a number on my [XXX] grandson, causing some tears and leaving a good size bump and bruise afterwards. When I come around the back of the … Look up ODI 11623634 at NHTSA ↗	00.0% No examples available for this selection.
Forward Collision Avoidance: Automatic Emergency Braking	18.3% ODI 11490465 The vehicle is a 2020 Audi Q5 Premium Plus model with 15,525 miles on it. I was driving at 55 mph on a two lane country road and approaching an intersection at 11:55 AM ET. Road and weather conditions were perfect. Clear, sunny weather and 65 degrees. Recently paved roadway which was clear and dry. There were no vehicles in front, behind or at the intersection. No pedestrians or animals. Cruise control was off. My foot was on the accelerator pedal. Suddenly, for no apparent reason, the Audi Pre-Sense system engaged. The brakes we… Look up ODI 11490465 at NHTSA ↗	310.3% ODI 11441634 The vehicle automatic emergency braking has engaged over 6 times when no vehicle or other object was in front of the vehicle. The aggressive hard braking has nearly caused rear ending accidents and has also caused a neck injury. The vehicle has been taken to the dealership to address. The dealership indicated they reduced the sensitivity/distance of the system. This has not resolved the problem, and Audi has indicated they have no other actions they can take. Look up ODI 11441634 at NHTSA ↗	00.0% No examples available for this selection.	114.3% ODI 11549255 Audi pre-sense occasionally alerts you to a problem (potential accident) when there is nothing wrong. But last Friday I was in the left turn lane, with my signal on and foot on brake waiting for the traffic to clear. When the traffic cleared I removed my foot from the brake, and tried to go forward, but the pre-sense immediately went into crash warning mode, turned bright solid red, made a loud noise and immediately locked my brakes. The car was frozen in place for at least 2-3 seconds before the brakes released and I could drive forward. If … Look up ODI 11549255 at NHTSA ↗	214.3% ODI 11620332 I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗	00.0% No examples available for this selection.
Fuel/Propulsion System	18.3% ODI 11560541 Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗	310.3% ODI 11501695 When the car was initially purchased in 2021 a fully filled gas tank and fully charged battery gave a total range of approx 400-420 miles. As of recently the fully filled up gas tank and fully charged battery are giving a digital range reading of 368 miles. At the minimum this is a 32 mile to 52 mile range difference. Took it to the dealership on Jan 2023 after noticing an issue in December 2022 and they are insisting the systems are correct and working. They are refusing to look into the matter. We are not sure if the sensor is wrong or if the… Look up ODI 11501695 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	321.4% ODI 11678752 There is an active recall. I went to the dealer to have it resolved. I was told there is no fix and not sure when there will be a resolution. That is unacceptable in my opinion. Especially when it pertains to the battery and there is a heightened risk for fire. I am reliant on having a vehicle to get to work. This concerns me deeply and should be fixed or considered a lemon based on no resolution. Look up ODI 11678752 at NHTSA ↗	00.0% No examples available for this selection.
Forward Collision Avoidance: Warnings	18.3% ODI 11490465 The vehicle is a 2020 Audi Q5 Premium Plus model with 15,525 miles on it. I was driving at 55 mph on a two lane country road and approaching an intersection at 11:55 AM ET. Road and weather conditions were perfect. Clear, sunny weather and 65 degrees. Recently paved roadway which was clear and dry. There were no vehicles in front, behind or at the intersection. No pedestrians or animals. Cruise control was off. My foot was on the accelerator pedal. Suddenly, for no apparent reason, the Audi Pre-Sense system engaged. The brakes we… Look up ODI 11490465 at NHTSA ↗	26.9% ODI 11590488 In several instances, my Audi Q5 has erroneously thought there was a road hazard and slammed on the brakes. It was terrifying. Luckily there were not cars close behind or they would have collided with my car. We took it to the dealer who adjusted the system they call “Pre-sense” but the car still slammed on its brakes for no reason a couple of months later. Look up ODI 11590488 at NHTSA ↗	00.0% No examples available for this selection.	114.3% ODI 11549255 Audi pre-sense occasionally alerts you to a problem (potential accident) when there is nothing wrong. But last Friday I was in the left turn lane, with my signal on and foot on brake waiting for the traffic to clear. When the traffic cleared I removed my foot from the brake, and tried to go forward, but the pre-sense immediately went into crash warning mode, turned bright solid red, made a loud noise and immediately locked my brakes. The car was frozen in place for at least 2-3 seconds before the brakes released and I could drive forward. If … Look up ODI 11549255 at NHTSA ↗	214.3% ODI 11732114 The system continues to sound an alarm and flash a warning that lane departure and collision is malfunctioning. We took it to the dealership, they told us two things: it may be a software glitch but they couldn’t recreate it and all systems are normal currently. We live 2.5 hours from the dealership and had to take the day off, rent a vehicle during the repair because no loaner was available. We started our return trip, the vehicle sounded the warning an additional three times yesterday and then again today 3 more times by lunch. Look up ODI 11732114 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	3,000 mi	2 (sparse)	ODI 11488734 · 2,000 mi The contact owns a 2021 Audi Q5 E. The contact stated that while driving at 45 MPH, the vehicle came to a sudden halt as the malfunction indicator light illuminated the instrument panel. The contact was able to restart the vehicle after approximately 15 minutes and drove the vehicle to a dealer(Audi of Quad Cities-1777 E 53rd St, Davenport, IA 52807) where they discovered a defective switch on the vehicle's battery pack which was linked to TSB-9321462062953/1. The contact had the switch repaired by the dealer. The contact stated that the failur… Look up ODI 11488734 at NHTSA ↗ ODI 11700392 · 4,000 mi The contact owns a 2024 Audi Q5 E. The contact received notification of NHTSA Campaign Number: 25V080000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer; however, parts were not yet available. In addition, the contact stated that the vehicle was taken to the same local dealer for an unknown warning message and an unknown warning light; however, the failure codes were cleared due to no failures being identified. The manufacturer was made aware of the failure. The failu… Look up ODI 11700392 at NHTSA ↗
Engine	Too few reports for a range	10,000 mi	1 (sparse)	ODI 11452715 · 10,000 mi The contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were independently opened and closed. The vehicle was towed to a dealer where it was pending a diagnosis. The vehicle was not repaired. No further information was available. The failure mileage was 10,000. Look up ODI 11452715 at NHTSA ↗
Unknown Or Other	Too few reports for a range	10,000 mi	1 (sparse)	ODI 11452715 · 10,000 mi The contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were independently opened and closed. The vehicle was towed to a dealer where it was pending a diagnosis. The vehicle was not repaired. No further information was available. The failure mileage was 10,000. Look up ODI 11452715 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	2	None	ODI 11617901 Jul 9 2024. Plug-in hybrid battery fire. Car plugged in at 11:10am with an empty battery. At 1:45pm we noticed white smoke emitting from the battery, (rear left near charge port). Immediately unplugged. Fire Department on scene, car pushed to street. Disconnected battery, observed heat and some black residue in the battery compartment, FD deemed it no longer an immediate threat, so they departed. At 3:02pm the battery ignited and quickly developed into fully involved car fire. FD returned at 3:08pm and extinguished the fire by 3:09. Filed an in… Look up ODI 11617901 at NHTSA ↗ ODI 11620332 I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗
2024-11	2	None	ODI 11623634 My Audi SUV hybrid hatchback opens and closes using a "foot assist" motion detection system. I believe other car manufacturers offer similar systems on some of their SUVs. The hatchback often opens and closes without me intending it to. When the hatch is open it has often come down on me, my family and my grandkids without warning and without braking. It has hit our heads hard in coming down and it really did a number on my [XXX] grandson, causing some tears and leaving a good size bump and bruise afterwards. When I come around the back of the … Look up ODI 11623634 at NHTSA ↗ ODI 11627407 · 9,589 mi The contact owns a 2024 Audi Q5E. The contact stated while driving at approximately 35 MPH, the Lane Keep Assist erroneously corrected the steering wheel, causing the vehicle to make a drastic right turn onto a side street. The contact stated that the failure had been recurring mostly while driving near a turn lane or a side street located on the left or the right sides of the vehicle. The contact stated that there was a message advising the driver to take control of the vehicle displayed after the failure. The vehicle was taken to a local deal… Look up ODI 11627407 at NHTSA ↗
2024-12	1	None	ODI 11630184 Transmission malfunction while driving on a highway, car towed to dealer. They found codes P074700, P077700, P17F900 (TSB 2064312/6). Replaced mechatronic unit. Look up ODI 11630184 at NHTSA ↗
2025-01	2	None	ODI 11639342 Ecu Malfunction leading to Cooling system malfunction The car after idling more than 30 min with the A/C off has a "drive system malfunction". The warning displays on the dash and the engine runs violently rough until the car shuts itself off. The Audi has done this several times, though not while driving. This problem creates a lot of heat in the engine bay and has led to a problem in my cooling system pipes, causing multiple points of piping to burst. The coolant expansion tank also warped and leaks, as well as the upper radiator hose. Th… Look up ODI 11639342 at NHTSA ↗ ODI 11639522 An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway. Look up ODI 11639522 at NHTSA ↗
2025-02	2	None	ODI 11640786 The contact owns a 2023 Audi Q5E. The contact received notification of NHTSA Campaign Number: 24V898000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11640786 at NHTSA ↗ ODI 11644207 Car stops and does not allow for proper function to perform of gas or brake. Car has to be turned off and restarted. This is a safety and security concern on all roads. Car has stopped in intersection and would not drive. Therefore turning car off and restarting in live movement on street. Electrical issues as it is a hybrid but does not charge. Car will perform the opposite of requested tasks brake, suspension and electrical all have issues. Issues have been presented at service department of Audi problems still persist. Look up ODI 11644207 at NHTSA ↗
2025-03	1	None	ODI 11650499 · 13,000 mi The contact owns a 2021 Audi Q5 E. The contact stated that the TPMS warning light was intermittently illuminated. The vehicle was taken to the dealer on several occasions. The dealer inspected the tires while the warning light was illuminated, and the dealer informed the contact that no failure was found; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000. Look up ODI 11650499 at NHTSA ↗
2025-04	1	None	ODI 11656915 A transmission malfunction message displayed and vehicle lost power. This happened when ascending a hill. Look up ODI 11656915 at NHTSA ↗
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	2	None	ODI 11678752 There is an active recall. I went to the dealer to have it resolved. I was told there is no fix and not sure when there will be a resolution. That is unacceptable in my opinion. Especially when it pertains to the battery and there is a heightened risk for fire. I am reliant on having a vehicle to get to work. This concerns me deeply and should be fixed or considered a lemon based on no resolution. Look up ODI 11678752 at NHTSA ↗ ODI 11679217 Recall for battery potentially causing fires issued in November 2024 has not been resolved. Look up ODI 11679217 at NHTSA ↗
2025-09	2	None	ODI 11689859 The contact owns a 2024 Audi Q5E. The contact received notification of NHTSA Campaign Number: 25V080000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Look up ODI 11689859 at NHTSA ↗ ODI 11690093 Recall for battery potentially causing fires issued in July 2025 (25V080) and September 2025 (24V898 / 25V080) have not been resolved. No fix is currently available and no availability estimate has been provided. This delay and lack of fix availability are unacceptable. Furthermore, ability to use battery charger in July 2025 per manufacturer's recall letter has now been changed in the September 2025 recall letter to instruct owners not to charge the vehicle from external sources. Look up ODI 11690093 at NHTSA ↗
2025-10	3	None	ODI 11694972 I understand that there have been recalls for the brake booster in some 2020 Audi Q5s. I have had my brake booster light come on, but my VIN is not in the recall. My car has less than 50,000 miles on it and I should not be having this issue. I think my car should be recalled and this issue should be fixed by Audi. The cost to repair this issue is around $3000. Look up ODI 11694972 at NHTSA ↗ ODI 11694136 While driving one day, several warning messages appeared on the dashboard, but would then disappear. The next day, the car engine would not start and the vehicle dashboard would not turn on. The car was inoperable and had to be towed to a dealer service center. Dealer confirmed that the issue was caused by liquid entering the gateway control module. A safety fix had been applied before during a 90S9 recall in 2022, but it appears that fix is inadequate or defective. Look up ODI 11694136 at NHTSA ↗ ODI 11694401 In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no remedy. Audi’s instructions prohibit charging the vehicle until the recall is resolved, which completely disables the hybrid system. This has made the c… Look up ODI 11694401 at NHTSA ↗
2025-11	2	None	ODI 11698217 Our vehicle started jerking when it transitioned from EV mode to Hybrid (gas engine). I found TSB 2079556, which describes exactly the diagnostic codes our car has for all eight battery packs. This is clearly a known problem, and as the car is out of its original warranty I would have to pay for this myself. Audi should replace the battery packs free of charge as they were clearly defective. Look up ODI 11698217 at NHTSA ↗ ODI 11700392 · 4,000 mi The contact owns a 2024 Audi Q5 E. The contact received notification of NHTSA Campaign Number: 25V080000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer; however, parts were not yet available. In addition, the contact stated that the vehicle was taken to the same local dealer for an unknown warning message and an unknown warning light; however, the failure codes were cleared due to no failures being identified. The manufacturer was made aware of the failure. The failu… Look up ODI 11700392 at NHTSA ↗
2025-12	1	None	ODI 11702283 4 weeks ago, I noted the front of the vehicle sitting lower than the rear. When it was started, a warning message indicated air suspension failure, then an attempt to correct. The front raised itself and the warning stopped. I took it to the dealer for a charging recall the next day and told them about it, but nothing was found. A month later, yesterday, the same thing occurred, and I took it to the dealer again today. Look up ODI 11702283 at NHTSA ↗
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	1	None	ODI 11727662 My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: “Drive system: malfunction! Please contact Service.” In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1/20/2025 at 4:12 PM. The battery level reached zero and the vehicle switched from battery power to gas. The warning message appeared and the accelerator s… Look up ODI 11727662 at NHTSA ↗
2026-04	3	None	ODI 11732886 The warning lite for the low tire pressure comes on randomly and consistently. I've taken it in about 5 times and have been told the tire pressure is fine and it is just a built in defect. I am concerned because I can't check my tires constantly and especially when I am on the freeway. I fear for my safety, the safety of my passengers and the vehicles around me. It happens on the loaners they give me, so I know it is not just my vehicle. I've talked to corporate and they seem very unconcerned. Can you help at all?' I'm considering selling it be… Look up ODI 11732886 at NHTSA ↗ ODI 11732114 The system continues to sound an alarm and flash a warning that lane departure and collision is malfunctioning. We took it to the dealership, they told us two things: it may be a software glitch but they couldn’t recreate it and all systems are normal currently. We live 2.5 hours from the dealership and had to take the day off, rent a vehicle during the repair because no loaner was available. We started our return trip, the vehicle sounded the warning an additional three times yesterday and then again today 3 more times by lunch. Look up ODI 11732114 at NHTSA ↗ ODI 11734714 While normal driving the screen infotainment system or MMI turns off and takes a few minutes to come back up. When it comes back up it does not remember the user and asks for a PIN code. This is very disruptive as it happens while driving and is not safe to drive while it is rebooting It also happens randomly and there is no pattern to it , can happen once or twice or not happen for a given drive period Look up ODI 11734714 at NHTSA ↗
2026-05	1	None	ODI 11738560 Vehicle has an issue with the transmission control, it will not reliably shift into the appropriate gears as it gains speed, often slipping & shuddering, sometimes even slamming into a higher gear. A few times it has stayed in first or second gear as I was pulling onto a busy street into oncoming traffic, I was unable to gain speed without taking my foot off the gas entirely and trying again. This creates a very dangerous situation as I was unable to get to speed, cars did have to slow & go around me as I was not able to speed up I did get a… Look up ODI 11738560 at NHTSA ↗
2026-06	1	None	ODI 11742774 I and my wife were emerging from an intetstate highway entrance ramp when our car suddenly and completely lost power. A "Transmission Malfunction" warning suddenly (and for the first time) appeared on the dashboard.We had just completed a merge with heavy traffic going 70-75 miles per hour. Immediately behind our car was a very large tractor-trailer that hit its brakes but came within inches of the rear of our car before we could get on the highway shoulder--i.e., we came extremely close to suffering serious injury or death. The car was towed … Look up ODI 11742774 at NHTSA ↗
2026-07	0	None	No examples available for this selection.
2026-08	4	None	ODI 11756691 On August 11th, 2026 right before noon, the sunroof on my Audi Q5 (hybrid, 2021 model) exploded without warning. Luckily noone was hurt but the explosion alone was enough to distract someone to run off the road. Luckily there were no pedestrians around otherwise they could have been hit by flying glass. And luckily the sunroof cover was protecting me otherwise the glass would have been all over the cabin. I had never heard of exploding sunroofs but have since learned that it’s a known problem. I realize there was an investigation which was eve… Look up ODI 11756691 at NHTSA ↗ ODI 11756692 On August 11th, 2026 right before noon, the sunroof on my Audi Q5 (hybrid, 2021 model) exploded without warning. Luckily noone was hurt but the explosion alone was enough to distract someone to run off the road. Luckily there were no pedestrians around otherwise they could have been hit by flying glass. And luckily the sunroof cover was protecting me otherwise the glass would have been all over the cabin. I had never heard of exploding sunroofs but have since learned that it’s a known problem. I realize there was an investigation which was eve… Look up ODI 11756692 at NHTSA ↗ ODI 11758262 I purchased the car in October, 2023. The problem first happened in October, 2025 and not happened just once. The vehicle breaks unnecessarily and violently without any warning. Additionally the pre-sense collision indicator light displays when there is no apparent person, vehicle or object in the vicinity of the vehicle. The abrupt breaking is the most concerning since it has happened multiple times and at one point, I was in the middle of an intersection making a left turn into a shopping center on a busy street. There were cars coming in … Look up ODI 11758262 at NHTSA ↗
2026-09 (partial)	1	None	ODI 11766043 Vehicle Information: 2021 Audi Q5 Plug-in Hybrid (PHEV) e-quattro Component: Engine (Engine Block, Connecting Rod Bearings, Cylinders)Description of Incident:My 2021 Audi Q5 PHEV suffered a sudden, catastrophic internal engine failure. Upon professional diagnostic inspection at an authorized Audi dealership, technicians discovered destructive metal debris and fragments inside the engine cylinders and oil circuit.This exact mechanical failure, engine block damage, and presentation of metal shavings perfectly mirrors the known manufacturing defe… Look up ODI 11766043 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 1 complaints · 2023: 6 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	1
2023	1	5	6

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	1	0	0
2023	6	0	1

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Engine	Power Train	Service Brakes	Unknown Or Other	Forward Collision Avoidance: Automatic Emergency Braking	Fuel/Propulsion System	Forward Collision Avoidance: Warnings
Electrical System	—	5 ODI 11560541 Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗ ODI 11639342 Ecu Malfunction leading to Cooling system malfunction The car after idling more than 30 min with the A/C off has a "drive system malfunction". The warning displays on the dash and the engine runs violently rough until the car shuts itself off. The Audi has done this several times, though not while driving. This problem creates a lot of heat in the engine bay and has led to a problem in my cooling system pipes, causing multiple points of piping to burst. The coolant expansion tank also warped and leaks, as well as the upper radiator hose. Th… Look up ODI 11639342 at NHTSA ↗ ODI 11639522 An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway. Look up ODI 11639522 at NHTSA ↗	4 ODI 11426209 The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering froze up and the car would no longer accelerate. There were no other prior warning indications. I was unable to steer over on a side road or shoulder. I blocked traffic in the middle lane. My 1-and-a-half-year-old was in the back seat with me, and I was 35… Look up ODI 11426209 at NHTSA ↗ ODI 11446264 While driving in the far left of the 405N in Long Beach, the vehicle experienced some catastrophic failure. The accelerator stopped working, gear shifting was not possible, the interior lights turned on and flashed, there was some text instruction on the screen about the vehicle having lost power, and the emergency On-Star system was not available. There were no warnings, messages or other symptoms prior to the malfunction of the vehicle. We managed to coast across 4 lanes of traffic moving at a high freeway speed, with our hazard lights flashi… Look up ODI 11446264 at NHTSA ↗ ODI 11447707 My vehicle was completely shut down. After towing to dealer and had the problem checked out, dealer service department had identify that the problem was the damage of the control module caused by possible liquid reaching to the gateway. This is what the recall is. However, dealer cannot do any repair but rather than forcing me to pay for replacing module part. Dealer claims that they are not aware of any such recall of (Manufacturer Recall Number90S9 NHTSA Recall Number21V947). Manufacturer should be responsible for correcting and paying for an… Look up ODI 11447707 at NHTSA ↗	4 ODI 11639522 An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway. Look up ODI 11639522 at NHTSA ↗ ODI 11644207 Car stops and does not allow for proper function to perform of gas or brake. Car has to be turned off and restarted. This is a safety and security concern on all roads. Car has stopped in intersection and would not drive. Therefore turning car off and restarting in live movement on street. Electrical issues as it is a hybrid but does not charge. Car will perform the opposite of requested tasks brake, suspension and electrical all have issues. Issues have been presented at service department of Audi problems still persist. Look up ODI 11644207 at NHTSA ↗ ODI 11620332 I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗	0	1 ODI 11620332 I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗	3 ODI 11560541 Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗ ODI 11678752 There is an active recall. I went to the dealer to have it resolved. I was told there is no fix and not sure when there will be a resolution. That is unacceptable in my opinion. Especially when it pertains to the battery and there is a heightened risk for fire. I am reliant on having a vehicle to get to work. This concerns me deeply and should be fixed or considered a lemon based on no resolution. Look up ODI 11678752 at NHTSA ↗ ODI 11694401 In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no remedy. Audi’s instructions prohibit charging the vehicle until the recall is resolved, which completely disables the hybrid system. This has made the c… Look up ODI 11694401 at NHTSA ↗	0
Engine	5 ODI 11560541 Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗ ODI 11639342 Ecu Malfunction leading to Cooling system malfunction The car after idling more than 30 min with the A/C off has a "drive system malfunction". The warning displays on the dash and the engine runs violently rough until the car shuts itself off. The Audi has done this several times, though not while driving. This problem creates a lot of heat in the engine bay and has led to a problem in my cooling system pipes, causing multiple points of piping to burst. The coolant expansion tank also warped and leaks, as well as the upper radiator hose. Th… Look up ODI 11639342 at NHTSA ↗ ODI 11639522 An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway. Look up ODI 11639522 at NHTSA ↗	—	1 ODI 11694136 While driving one day, several warning messages appeared on the dashboard, but would then disappear. The next day, the car engine would not start and the vehicle dashboard would not turn on. The car was inoperable and had to be towed to a dealer service center. Dealer confirmed that the issue was caused by liquid entering the gateway control module. A safety fix had been applied before during a 90S9 recall in 2022, but it appears that fix is inadequate or defective. Look up ODI 11694136 at NHTSA ↗	2 ODI 11639522 An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway. Look up ODI 11639522 at NHTSA ↗ ODI 11757908 While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working. All windows came down and went up on their own. No lights were working. No blinkers or side lights were working. With a lot of difficulty and hand signals moved to the hard shoulder. The engine would not turn off for several minutes and turned off after multiple attempts. Audi tested the vehicle and found multiple DT… Look up ODI 11757908 at NHTSA ↗	1 ODI 11452715 · 10,000 mi The contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were independently opened and closed. The vehicle was towed to a dealer where it was pending a diagnosis. The vehicle was not repaired. No further information was available. The failure mileage was 10,000. Look up ODI 11452715 at NHTSA ↗	0	3 ODI 11560541 Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗ ODI 11509542 Six months ago received a warning saying Electrical System Failure: safely stop vehicle. Took it to the dealer. They had the vehicle 30+ days and said they had finally fixed it. Almost immediately began receiving the same error message upon driving vehicle again. Called dealer and asked what to do. They said it must be a sensor problem because they replaced everything. Said it could be ignored. Warning light would come on and then go off periodically but we continued to drive vehicle on dealer's advice. Then, one night, while traveling … Look up ODI 11509542 at NHTSA ↗ ODI 11727662 My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: “Drive system: malfunction! Please contact Service.” In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1/20/2025 at 4:12 PM. The battery level reached zero and the vehicle switched from battery power to gas. The warning message appeared and the accelerator s… Look up ODI 11727662 at NHTSA ↗	0
Power Train	4 ODI 11426209 The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering froze up and the car would no longer accelerate. There were no other prior warning indications. I was unable to steer over on a side road or shoulder. I blocked traffic in the middle lane. My 1-and-a-half-year-old was in the back seat with me, and I was 35… Look up ODI 11426209 at NHTSA ↗ ODI 11446264 While driving in the far left of the 405N in Long Beach, the vehicle experienced some catastrophic failure. The accelerator stopped working, gear shifting was not possible, the interior lights turned on and flashed, there was some text instruction on the screen about the vehicle having lost power, and the emergency On-Star system was not available. There were no warnings, messages or other symptoms prior to the malfunction of the vehicle. We managed to coast across 4 lanes of traffic moving at a high freeway speed, with our hazard lights flashi… Look up ODI 11446264 at NHTSA ↗ ODI 11447707 My vehicle was completely shut down. After towing to dealer and had the problem checked out, dealer service department had identify that the problem was the damage of the control module caused by possible liquid reaching to the gateway. This is what the recall is. However, dealer cannot do any repair but rather than forcing me to pay for replacing module part. Dealer claims that they are not aware of any such recall of (Manufacturer Recall Number90S9 NHTSA Recall Number21V947). Manufacturer should be responsible for correcting and paying for an… Look up ODI 11447707 at NHTSA ↗	1 ODI 11694136 While driving one day, several warning messages appeared on the dashboard, but would then disappear. The next day, the car engine would not start and the vehicle dashboard would not turn on. The car was inoperable and had to be towed to a dealer service center. Dealer confirmed that the issue was caused by liquid entering the gateway control module. A safety fix had been applied before during a 90S9 recall in 2022, but it appears that fix is inadequate or defective. Look up ODI 11694136 at NHTSA ↗	—	0	0	0	1 ODI 11694401 In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no remedy. Audi’s instructions prohibit charging the vehicle until the recall is resolved, which completely disables the hybrid system. This has made the c… Look up ODI 11694401 at NHTSA ↗	0
Service Brakes	4 ODI 11639522 An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway. Look up ODI 11639522 at NHTSA ↗ ODI 11644207 Car stops and does not allow for proper function to perform of gas or brake. Car has to be turned off and restarted. This is a safety and security concern on all roads. Car has stopped in intersection and would not drive. Therefore turning car off and restarting in live movement on street. Electrical issues as it is a hybrid but does not charge. Car will perform the opposite of requested tasks brake, suspension and electrical all have issues. Issues have been presented at service department of Audi problems still persist. Look up ODI 11644207 at NHTSA ↗ ODI 11620332 I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗	2 ODI 11639522 An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway. Look up ODI 11639522 at NHTSA ↗ ODI 11757908 While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working. All windows came down and went up on their own. No lights were working. No blinkers or side lights were working. With a lot of difficulty and hand signals moved to the hard shoulder. The engine would not turn off for several minutes and turned off after multiple attempts. Audi tested the vehicle and found multiple DT… Look up ODI 11757908 at NHTSA ↗	0	—	0	2 ODI 11620332 I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗ ODI 11758262 I purchased the car in October, 2023. The problem first happened in October, 2025 and not happened just once. The vehicle breaks unnecessarily and violently without any warning. Additionally the pre-sense collision indicator light displays when there is no apparent person, vehicle or object in the vicinity of the vehicle. The abrupt breaking is the most concerning since it has happened multiple times and at one point, I was in the middle of an intersection making a left turn into a shopping center on a busy street. There were cars coming in … Look up ODI 11758262 at NHTSA ↗	0	1 ODI 11758262 I purchased the car in October, 2023. The problem first happened in October, 2025 and not happened just once. The vehicle breaks unnecessarily and violently without any warning. Additionally the pre-sense collision indicator light displays when there is no apparent person, vehicle or object in the vicinity of the vehicle. The abrupt breaking is the most concerning since it has happened multiple times and at one point, I was in the middle of an intersection making a left turn into a shopping center on a busy street. There were cars coming in … Look up ODI 11758262 at NHTSA ↗
Unknown Or Other	0	1 ODI 11452715 · 10,000 mi The contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were independently opened and closed. The vehicle was towed to a dealer where it was pending a diagnosis. The vehicle was not repaired. No further information was available. The failure mileage was 10,000. Look up ODI 11452715 at NHTSA ↗	0	0	—	0	0	0
Forward Collision Avoidance: Automatic Emergency Braking	1 ODI 11620332 I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗	0	0	2 ODI 11620332 I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗ ODI 11758262 I purchased the car in October, 2023. The problem first happened in October, 2025 and not happened just once. The vehicle breaks unnecessarily and violently without any warning. Additionally the pre-sense collision indicator light displays when there is no apparent person, vehicle or object in the vicinity of the vehicle. The abrupt breaking is the most concerning since it has happened multiple times and at one point, I was in the middle of an intersection making a left turn into a shopping center on a busy street. There were cars coming in … Look up ODI 11758262 at NHTSA ↗	0	—	0	5 ODI 11490465 The vehicle is a 2020 Audi Q5 Premium Plus model with 15,525 miles on it. I was driving at 55 mph on a two lane country road and approaching an intersection at 11:55 AM ET. Road and weather conditions were perfect. Clear, sunny weather and 65 degrees. Recently paved roadway which was clear and dry. There were no vehicles in front, behind or at the intersection. No pedestrians or animals. Cruise control was off. My foot was on the accelerator pedal. Suddenly, for no apparent reason, the Audi Pre-Sense system engaged. The brakes we… Look up ODI 11490465 at NHTSA ↗ ODI 11590488 In several instances, my Audi Q5 has erroneously thought there was a road hazard and slammed on the brakes. It was terrifying. Luckily there were not cars close behind or they would have collided with my car. We took it to the dealer who adjusted the system they call “Pre-sense” but the car still slammed on its brakes for no reason a couple of months later. Look up ODI 11590488 at NHTSA ↗ ODI 11590726 I have had three occurrences where the Automatic Emergency Braking system and Forward Collision system have been activated for no reason. In one case the Q5 braked suddenly, and the seat belts tightened to the point that it made my passengers back sore. Fortunately, no vehicle was following close behind to cause a rear end collision. I another case I was stopped at a traffic light with a car also stopped in front of me and the seat belts tightened for no reason. It was very startling. The third instance I was driving along a straight 2 lane … Look up ODI 11590726 at NHTSA ↗
Fuel/Propulsion System	3 ODI 11560541 Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗ ODI 11678752 There is an active recall. I went to the dealer to have it resolved. I was told there is no fix and not sure when there will be a resolution. That is unacceptable in my opinion. Especially when it pertains to the battery and there is a heightened risk for fire. I am reliant on having a vehicle to get to work. This concerns me deeply and should be fixed or considered a lemon based on no resolution. Look up ODI 11678752 at NHTSA ↗ ODI 11694401 In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no remedy. Audi’s instructions prohibit charging the vehicle until the recall is resolved, which completely disables the hybrid system. This has made the c… Look up ODI 11694401 at NHTSA ↗	3 ODI 11560541 Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗ ODI 11509542 Six months ago received a warning saying Electrical System Failure: safely stop vehicle. Took it to the dealer. They had the vehicle 30+ days and said they had finally fixed it. Almost immediately began receiving the same error message upon driving vehicle again. Called dealer and asked what to do. They said it must be a sensor problem because they replaced everything. Said it could be ignored. Warning light would come on and then go off periodically but we continued to drive vehicle on dealer's advice. Then, one night, while traveling … Look up ODI 11509542 at NHTSA ↗ ODI 11727662 My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: “Drive system: malfunction! Please contact Service.” In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1/20/2025 at 4:12 PM. The battery level reached zero and the vehicle switched from battery power to gas. The warning message appeared and the accelerator s… Look up ODI 11727662 at NHTSA ↗	1 ODI 11694401 In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no remedy. Audi’s instructions prohibit charging the vehicle until the recall is resolved, which completely disables the hybrid system. This has made the c… Look up ODI 11694401 at NHTSA ↗	0	0	0	—	0
Forward Collision Avoidance: Warnings	0	0	0	1 ODI 11758262 I purchased the car in October, 2023. The problem first happened in October, 2025 and not happened just once. The vehicle breaks unnecessarily and violently without any warning. Additionally the pre-sense collision indicator light displays when there is no apparent person, vehicle or object in the vicinity of the vehicle. The abrupt breaking is the most concerning since it has happened multiple times and at one point, I was in the middle of an intersection making a left turn into a shopping center on a busy street. There were cars coming in … Look up ODI 11758262 at NHTSA ↗	0	5 ODI 11490465 The vehicle is a 2020 Audi Q5 Premium Plus model with 15,525 miles on it. I was driving at 55 mph on a two lane country road and approaching an intersection at 11:55 AM ET. Road and weather conditions were perfect. Clear, sunny weather and 65 degrees. Recently paved roadway which was clear and dry. There were no vehicles in front, behind or at the intersection. No pedestrians or animals. Cruise control was off. My foot was on the accelerator pedal. Suddenly, for no apparent reason, the Audi Pre-Sense system engaged. The brakes we… Look up ODI 11490465 at NHTSA ↗ ODI 11590488 In several instances, my Audi Q5 has erroneously thought there was a road hazard and slammed on the brakes. It was terrifying. Luckily there were not cars close behind or they would have collided with my car. We took it to the dealer who adjusted the system they call “Pre-sense” but the car still slammed on its brakes for no reason a couple of months later. Look up ODI 11590488 at NHTSA ↗ ODI 11590726 I have had three occurrences where the Automatic Emergency Braking system and Forward Collision system have been activated for no reason. In one case the Q5 braked suddenly, and the seat belts tightened to the point that it made my passengers back sore. Fortunately, no vehicle was following close behind to cause a rear end collision. I another case I was stopped at a traffic light with a car also stopped in front of me and the seat belts tightened for no reason. It was very startling. The third instance I was driving along a straight 2 lane … Look up ODI 11590726 at NHTSA ↗	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

4 patterns with matching reports.

Warning lights and dashboard alerts

11 mentions · 17.2% of complaints

Median mileage: 7,000 mi (4 usable records).

ODI 11420815

When I powered on the car, I got a message "Electrical system failure", and was unable to start the car. After multiple tries, the car started, but had the check engine light on. Had this failure happened while the car was moving, this could have been a very dangerous situation. We live in Arizona, and could have easily been stranded in the desert without cell service, creating another life threatening situation.

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ODI 11452715 · 10,000 mi

The contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were independently opened and closed. The vehicle was towed to a dealer where it was pending a diagnosis. The vehicle was not repaired. No further information was available. The failure mileage was 10,000.

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ODI 11488734 · 2,000 mi

The contact owns a 2021 Audi Q5 E. The contact stated that while driving at 45 MPH, the vehicle came to a sudden halt as the malfunction indicator light illuminated the instrument panel. The contact was able to restart the vehicle after approximately 15 minutes and drove the vehicle to a dealer(Audi of Quad Cities-1777 E 53rd St, Davenport, IA 52807) where they discovered a defective switch on the vehicle's battery pack which was linked to TSB-9321462062953/1. The contact had the switch repaired by the dealer. The contact stated that the failur…

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

4 mentions · 6.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11446264

While driving in the far left of the 405N in Long Beach, the vehicle experienced some catastrophic failure. The accelerator stopped working, gear shifting was not possible, the interior lights turned on and flashed, there was some text instruction on the screen about the vehicle having lost power, and the emergency On-Star system was not available. There were no warnings, messages or other symptoms prior to the malfunction of the vehicle. We managed to coast across 4 lanes of traffic moving at a high freeway speed, with our hazard lights flashi…

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ODI 11656915

A transmission malfunction message displayed and vehicle lost power. This happened when ascending a hill.

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ODI 11742774

I and my wife were emerging from an intetstate highway entrance ramp when our car suddenly and completely lost power. A "Transmission Malfunction" warning suddenly (and for the first time) appeared on the dashboard.We had just completed a merge with heavy traffic going 70-75 miles per hour. Immediately behind our car was a very large tractor-trailer that hit its brakes but came within inches of the rear of our car before we could get on the highway shoulder--i.e., we came extremely close to suffering serious injury or death. The car was towed …

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

3 mentions · 4.7% of complaints

Median mileage: 10,000 mi (1 usable records).

ODI 11698217

Our vehicle started jerking when it transitioned from EV mode to Hybrid (gas engine). I found TSB 2079556, which describes exactly the diagnostic codes our car has for all eight battery packs. This is clearly a known problem, and as the car is out of its original warranty I would have to pay for this myself. Audi should replace the battery packs free of charge as they were clearly defective.

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ODI 11452715 · 10,000 mi

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ODI 11571018

On 1/24/24, I was pulling into my garage. I pressed the “p” button to park. The vehicle suddenly lurched forward and accelerated through my garage, knocking down my fence which damaged my neighbor’s garage. No one was physically hurt. Audi engineer inspected the car and looked at the “black box” data. He concluded there was no malfunction of the brakes and referred this as an insurance matter. There was no warning light or signal. I heard the engine rev up and it felt like the car took a life of its own and I had no control over it.

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Matching rule

Battery drain and no-start mentions

1 mentions · 1.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11694136

While driving one day, several warning messages appeared on the dashboard, but would then disappear. The next day, the car engine would not start and the vehicle dashboard would not turn on. The car was inoperable and had to be towed to a dealer service center. Dealer confirmed that the issue was caused by liquid entering the gateway control module. A safety fix had been applied before during a 90S9 recall in 2022, but it appears that fix is inadequate or defective.

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Matching rule