| Electrical System | 433.3%ODI 11560541Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗ | 620.7%ODI 11426209The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering froze up and the car would no longer accelerate. There were no other prior warning indications. I was unable to steer over on a side road or shoulder. I blocked traffic in the middle lane. My 1-and-a-half-year-old was in the back seat with me, and I was 35… Look up ODI 11426209 at NHTSA ↗ | 1100.0%ODI 11583274The contact owns a 2022 Audi Q5 E. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System). The vehicle was taken to the dealer where is diagnosed that the software needed to be updated and the charging cable needed to be replaced. The contact stated that the software was updated but the charging cable was not replaced. The contact called the dealer, and it was stated that the dealer had given the replacement cable to another customer. The dealer stated that a replacement charging cable would be mailed to the c… Look up ODI 11583274 at NHTSA ↗ | 571.4%ODI 11496181Shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. Upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. Changing the camera view did not fix the problem. The system functioned normally the next time we started the car, but then failed again later the next day. The failure in the camera system makes backing out of the garage and a public parking space less safe. It is also extre… Look up ODI 11496181 at NHTSA ↗ | 857.1%ODI 11620332I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗ | 1100.0%ODI 11757908While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working. All windows came down and went up on their own. No lights were working. No blinkers or side lights were working. With a lot of difficulty and hand signals moved to the hard shoulder. The engine would not turn off for several minutes and turned off after multiple attempts. Audi tested the vehicle and found multiple DT… Look up ODI 11757908 at NHTSA ↗ |
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| Engine | 433.3%ODI 11560541Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗ | 517.2%ODI 11452715 · 10,000 miThe contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were independently opened and closed. The vehicle was towed to a dealer where it was pending a diagnosis. The vehicle was not repaired. No further information was available. The failure mileage was 10,000. Look up ODI 11452715 at NHTSA ↗ | 00.0%No examples available for this selection. | 114.3%ODI 11630184Transmission malfunction while driving on a highway, car towed to dealer. They found codes P074700, P077700, P17F900 (TSB 2064312/6). Replaced mechatronic unit. Look up ODI 11630184 at NHTSA ↗ | 17.1%ODI 11727662My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: “Drive system: malfunction! Please contact Service.” In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1/20/2025 at 4:12 PM. The battery level reached zero and the vehicle switched from battery power to gas. The warning message appeared and the accelerator s… Look up ODI 11727662 at NHTSA ↗ | 1100.0%ODI 11757908While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working. All windows came down and went up on their own. No lights were working. No blinkers or side lights were working. With a lot of difficulty and hand signals moved to the hard shoulder. The engine would not turn off for several minutes and turned off after multiple attempts. Audi tested the vehicle and found multiple DT… Look up ODI 11757908 at NHTSA ↗ |
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| Power Train | 18.3%ODI 11572738My Transmission failed to go in forward and was racing in drive. I put it reverse and that worked but put back into drive it races then makes a bang and instantly goes into drive. I had car towed to Audi of Allentown. They initially went over vehicle couldn't find issue then it did it to them. They said it had a code for solenoid. They changed valve body and it had codes so they were in contact with Audi Hotline they had them change Mechatronic unit also and the issue was solved, They sent me video, I picked up car and gave them loaner back, I … Look up ODI 11572738 at NHTSA ↗ | 724.1%ODI 11420815When I powered on the car, I got a message "Electrical system failure", and was unable to start the car. After multiple tries, the car started, but had the check engine light on. Had this failure happened while the car was moving, this could have been a very dangerous situation. We live in Arizona, and could have easily been stranded in the desert without cell service, creating another life threatening situation. Look up ODI 11420815 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 17.1%ODI 11694401In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no remedy. Audi’s instructions prohibit charging the vehicle until the recall is resolved, which completely disables the hybrid system. This has made the c… Look up ODI 11694401 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Service Brakes | 325.0%ODI 11611646Brake Booster Brake Serví Unit faulty Making noise, took t mechanic and I was told there is a technical service bulletin on this. I called Audi of Danbury and I was told there is no recall. I was told by my mechanic it can cause car t run bad and die. Look up ODI 11611646 at NHTSA ↗ | 13.4%ODI 11609564Reporting a potentially dangerous situation related to the vehicle's braking system. This incident happened on [XXX], on [XXX] in around the Fife WA area. The vehicle is an 2021 Audi Q5 hybrid, purchased new and been taking to dealership for service for every service interval. Initially, the vehicle was in adaptive cruise control, speed set at about 60 miles per hour. Then when the vehicle comes to a congested section of the freeway, the adaptive cruise control tries to slow down the vehicle, but it is about getting close to the vehicle … Look up ODI 11609564 at NHTSA ↗ | 00.0%No examples available for this selection. | 114.3%ODI 11644207Car stops and does not allow for proper function to perform of gas or brake. Car has to be turned off and restarted. This is a safety and security concern on all roads. Car has stopped in intersection and would not drive. Therefore turning car off and restarting in live movement on street. Electrical issues as it is a hybrid but does not charge. Car will perform the opposite of requested tasks brake, suspension and electrical all have issues. Issues have been presented at service department of Audi problems still persist. Look up ODI 11644207 at NHTSA ↗ | 214.3%ODI 11620332I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗ | 1100.0%ODI 11757908While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working. All windows came down and went up on their own. No lights were working. No blinkers or side lights were working. With a lot of difficulty and hand signals moved to the hard shoulder. The engine would not turn off for several minutes and turned off after multiple attempts. Audi tested the vehicle and found multiple DT… Look up ODI 11757908 at NHTSA ↗ |
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| Unknown Or Other | 216.7%ODI 11457551I went to dealership to fix recall and the dealership didn't finish work on recall because they wanted me to pay for an alignment when it says it should off been fixed on your website because the recall damaged my tires unevenly. Look up ODI 11457551 at NHTSA ↗ | 517.2%ODI 11452715 · 10,000 miThe contact owns a 2021 Audi Q5. The contact stated that while starting the vehicle, there was an abnormal noise and all the warning lights illuminated. The contact proceeded and drove at 15 MPH, the vehicle started jerking and could not be driven any further. In addition, all the windows were independently opened and closed. The vehicle was towed to a dealer where it was pending a diagnosis. The vehicle was not repaired. No further information was available. The failure mileage was 10,000. Look up ODI 11452715 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 17.1%ODI 11623634My Audi SUV hybrid hatchback opens and closes using a "foot assist" motion detection system. I believe other car manufacturers offer similar systems on some of their SUVs. The hatchback often opens and closes without me intending it to. When the hatch is open it has often come down on me, my family and my grandkids without warning and without braking. It has hit our heads hard in coming down and it really did a number on my [XXX] grandson, causing some tears and leaving a good size bump and bruise afterwards. When I come around the back of the … Look up ODI 11623634 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Forward Collision Avoidance: Automatic Emergency Braking | 18.3%ODI 11490465The vehicle is a 2020 Audi Q5 Premium Plus model with 15,525 miles on it. I was driving at 55 mph on a two lane country road and approaching an intersection at 11:55 AM ET. Road and weather conditions were perfect. Clear, sunny weather and 65 degrees. Recently paved roadway which was clear and dry. There were no vehicles in front, behind or at the intersection. No pedestrians or animals. Cruise control was off. My foot was on the accelerator pedal. Suddenly, for no apparent reason, the Audi Pre-Sense system engaged. The brakes we… Look up ODI 11490465 at NHTSA ↗ | 310.3%ODI 11441634The vehicle automatic emergency braking has engaged over 6 times when no vehicle or other object was in front of the vehicle. The aggressive hard braking has nearly caused rear ending accidents and has also caused a neck injury. The vehicle has been taken to the dealership to address. The dealership indicated they reduced the sensitivity/distance of the system. This has not resolved the problem, and Audi has indicated they have no other actions they can take. Look up ODI 11441634 at NHTSA ↗ | 00.0%No examples available for this selection. | 114.3%ODI 11549255Audi pre-sense occasionally alerts you to a problem (potential accident) when there is nothing wrong. But last Friday I was in the left turn lane, with my signal on and foot on brake waiting for the traffic to clear. When the traffic cleared I removed my foot from the brake, and tried to go forward, but the pre-sense immediately went into crash warning mode, turned bright solid red, made a loud noise and immediately locked my brakes. The car was frozen in place for at least 2-3 seconds before the brakes released and I could drive forward. If … Look up ODI 11549255 at NHTSA ↗ | 214.3%ODI 11620332I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as… Look up ODI 11620332 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Fuel/Propulsion System | 18.3%ODI 11560541Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership. Look up ODI 11560541 at NHTSA ↗ | 310.3%ODI 11501695When the car was initially purchased in 2021 a fully filled gas tank and fully charged battery gave a total range of approx 400-420 miles. As of recently the fully filled up gas tank and fully charged battery are giving a digital range reading of 368 miles. At the minimum this is a 32 mile to 52 mile range difference. Took it to the dealership on Jan 2023 after noticing an issue in December 2022 and they are insisting the systems are correct and working. They are refusing to look into the matter. We are not sure if the sensor is wrong or if the… Look up ODI 11501695 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 321.4%ODI 11678752There is an active recall. I went to the dealer to have it resolved. I was told there is no fix and not sure when there will be a resolution. That is unacceptable in my opinion. Especially when it pertains to the battery and there is a heightened risk for fire. I am reliant on having a vehicle to get to work. This concerns me deeply and should be fixed or considered a lemon based on no resolution. Look up ODI 11678752 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Forward Collision Avoidance: Warnings | 18.3%ODI 11490465The vehicle is a 2020 Audi Q5 Premium Plus model with 15,525 miles on it. I was driving at 55 mph on a two lane country road and approaching an intersection at 11:55 AM ET. Road and weather conditions were perfect. Clear, sunny weather and 65 degrees. Recently paved roadway which was clear and dry. There were no vehicles in front, behind or at the intersection. No pedestrians or animals. Cruise control was off. My foot was on the accelerator pedal. Suddenly, for no apparent reason, the Audi Pre-Sense system engaged. The brakes we… Look up ODI 11490465 at NHTSA ↗ | 26.9%ODI 11590488In several instances, my Audi Q5 has erroneously thought there was a road hazard and slammed on the brakes. It was terrifying. Luckily there were not cars close behind or they would have collided with my car. We took it to the dealer who adjusted the system they call “Pre-sense” but the car still slammed on its brakes for no reason a couple of months later. Look up ODI 11590488 at NHTSA ↗ | 00.0%No examples available for this selection. | 114.3%ODI 11549255Audi pre-sense occasionally alerts you to a problem (potential accident) when there is nothing wrong. But last Friday I was in the left turn lane, with my signal on and foot on brake waiting for the traffic to clear. When the traffic cleared I removed my foot from the brake, and tried to go forward, but the pre-sense immediately went into crash warning mode, turned bright solid red, made a loud noise and immediately locked my brakes. The car was frozen in place for at least 2-3 seconds before the brakes released and I could drive forward. If … Look up ODI 11549255 at NHTSA ↗ | 214.3%ODI 11732114The system continues to sound an alarm and flash a warning that lane departure and collision is malfunctioning. We took it to the dealership, they told us two things: it may be a software glitch but they couldn’t recreate it and all systems are normal currently. We live 2.5 hours from the dealership and had to take the day off, rent a vehicle during the repair because no loaner was available. We started our return trip, the vehicle sounded the warning an additional three times yesterday and then again today 3 more times by lunch. Look up ODI 11732114 at NHTSA ↗ | 00.0%No examples available for this selection. |
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