Auto Recall Watch
U.S. public vehicle records

2011 Buick LUCERNE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

49 owner complaints analyzed

2 distinct recall campaigns

38,740 mi median reported failure mileage

Scope: 2011 model year. Data updated: . 36 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 23 of 49 complaints (46.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1326.5%
Fuel system concerns1122.4%
Braking behavior612.2%
Engine operation36.1%
Steering behavior36.1%
Transmission and shifting24.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
23
Fuel/Propulsion System
4
Service Brakes
4
Vehicle Speed Control
4
Engine
3
Fuel System, Gasoline:Delivery:Fuel Pump
2
Power Train
2
Steering
2
Component breakdown data
CategoryCount
Electrical System23
Fuel/Propulsion System4
Service Brakes4
Vehicle Speed Control4
Engine3
Fuel System, Gasoline:Delivery:Fuel Pump2
Power Train2
Steering2

Electrical System: 23; Fuel/Propulsion System: 4; Service Brakes: 4; Vehicle Speed Control: 4; Engine: 3; Fuel System, Gasoline:Delivery:Fuel Pump: 2; Power Train: 2; Steering: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
15
25,000 to 49,999
5
50,000 to 74,999
3
75,000 to 99,999
2
100,000 to 149,999
8
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00015
25,000 to 49,9995
50,000 to 74,9993
75,000 to 99,9992
100,000 to 149,9998
150,000 and above3

Under 25,000: 15; 25,000 to 49,999: 5; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 8; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (15). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
8
2012
3
2013
2
2014
8
2015
3
2016
2
2017
3
2018
5
2019
4
2020
3
2021
1
2022
1
2024
1
2026
5
Complaints over time data
CategoryCount
20118
20123
20132
20148
20153
20162
20173
20185
20194
20203
20211
20221
20241
20265

2011: 8; 2012: 3; 2013: 2; 2014: 8; 2015: 3; 2016: 2; 2017: 3; 2018: 5; 2019: 4; 2020: 3; 2021: 1; 2022: 1; 2024: 1; 2026: 5

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 13 complaint narratives. Fuel system concerns appears in 11 complaint narratives. Braking behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10629093 · 2014-08-28 (August 28, 2014)

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Owner-reported narrative. Look up ODI 10629093 at NHTSA ↗

Owner report 10629330 · 2014-08-29 (August 29, 2014)

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Owner-reported narrative. Look up ODI 10629330 at NHTSA ↗

Owner report 11011904 · 2017-08-01 (August 1, 2017)

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 160,000.

Owner-reported narrative. 160,000 miles reported. Look up ODI 11011904 at NHTSA ↗

Owner report 11081971 · 2018-03-29 (March 29, 2018)

ON MARCH 28TH, 2018 MY VEHICLE A 2011 BUICK LUCERNE WITH 162,554 MILES ON IT, WOULD NOT RESTART AFTER MAKING A TWENTY-MILE TRIP TO TAKE MY GRANDCHILDREN TO SCHOOL. I PARKED ON THE SIDE OF THE ROAD IN FRONT OF MY MOTHER'S HOUSE TO VISIT, AND UPON MY ATTEMPT TO LEAVE, THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS, STRANGE NOISES, OR SMELLS THAT WOULD LEAD ME TO BELIEVE THE FUSE BOX FAILURE, LEADING TO THE BOX MELTING. WHEN A BATTERY GOES BAD, IT SMELLS LIKE SPOILED EGGS, HOWEVER IN THE CASE OF MY VEHICLES FUSE BOX MELTING THERE WA…

Owner-reported narrative. 162,544 miles reported. Look up ODI 11081971 at NHTSA ↗

Owner report 10407622 · 2011-06-20 (June 20, 2011)

NEW BUICK LUCERNE DOES NOT HAVE ROOM FOR A SIZE 12 SHOE TO PROPERLY OPERATE THE BRAKE PEDAL. THE DEALER SAYS THAT THE PANEL UNDER THE DASHBOARD IS IN THE CORRECT POSITION. THE PROBLEM WAS NOT CORRECTED. AT TIMES, THE SITUATION PREVENTS PROPER APPLICATION OF THE BRAKES. *TT

Owner-reported narrative. 5,000 miles reported. Look up ODI 10407622 at NHTSA ↗

Owner report 10648256 · 2014-10-16 (October 16, 2014)

BACKGROUND - I JUST WENT THROUGH THE IGNITION RECALL ON MY 2007 CHEVROLET COBALT. THE IGNITION SWITCH WAS REPLACED AND I AM COMFORTABLE DRIVING THE CAR NOW. THEN I RECEIVED RECALL 14299 ON MY 2011 BUICK LUCERNE (NHTSA CAMPAIGN ID 14V355) INVOLVING A SIMILAR IGNITION ISSUE. IT ALSO MENTIONED THE WEIGHT ISSUE OF ITEMS HANGING ON THE KEY CAUSING LOSS OF ENGINE POWER, BRAKING, ETC. THE RECALL PROVIDED THE SAME INTERIM INSTRUCTIONS AS THE COBALT, REMOVE EVERYTHING FROM THE KEY INCLUDING THE FOB. I TOOK MY BUICK LUCERNE IN FOR THE RECALL AND FOU…

Owner-reported narrative. 40,480 miles reported. Look up ODI 10648256 at NHTSA ↗

Owner report 10633701 · 2014-09-16 (September 16, 2014)

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,723.

Owner-reported narrative. 18,723 miles reported. Look up ODI 10633701 at NHTSA ↗

Owner report 10904908 · 2016-09-09 (September 9, 2016)

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUF…

Owner-reported narrative. 118,000 miles reported. Look up ODI 10904908 at NHTSA ↗

Owner report 10426438 · 2011-09-20 (September 20, 2011)

WHILE DRIVE ON FREEWAY AT ABOUT 60 MPH; WENT INTO A SLIT LEFT CORNER AND UPON EXITING THE CORNER THE STEERING HUNG UP AND WOULD NOT TURN BACK TO THE RIGHT. WITH MUCH PRESSURE ON THE STEERING WHEEL TO THE RIGHT THERE WAS A POP IN THE STEERING AND THE CAR RESPONDED TO THE RIGHT. WITH IN A MINUTE ON THE NEXT CORNER THE SAME THING HAPPENED. THE CAR WAS DRIVEN 10 MILES AND PARKED ABOUT 20 MINUTES. WHILE DRIVING THOUGHT THE PARKING LOT ON A 90 DEGREE LEFT TURN IT HAPPENED A 3RD TIME AND TOOK MORE FORCE TO GET THE STEERING TO FREE UP TO THE RIGHT. IT …

Owner-reported narrative. 6,500 miles reported. Look up ODI 10426438 at NHTSA ↗

Owner report 10459092 · 2012-05-21 (May 21, 2012)

TL* THE CONTACT OWNS 2011 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING LOT AT 3 MPH THE VEHICLE ACCELERATED TO 90 MPH. HE MADE A ONE HUNDRED AND EIGHTY DEGREE TURN AND CRASHED INTO A WALL. THE CONTACT INJURED HIS KNEE AND HAND ON THE STEERING WHEEL. THE FRONT END OF THE VEHICLE WAS DAMAGED AND COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN AUTO BODY SHOP FOR REPAIRS. A REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

Owner-reported narrative. 17,000 miles reported. Look up ODI 10459092 at NHTSA ↗

Owner report 10650820 · 2014-10-28 (October 28, 2014)

I WAS DRIVING ON A HIGHWAY AND STOPPED AT A STOP SIGN--WHEN I ACCELERATED TO CONTINUE DRIVING THE CAR SHIFTED INTO THE GEAR FOR DRIVING IN THE SNOW. THE GEAR SHIFT STILL WAS IN DRIVE. IN THE SNOW DRIVE GEAR YOU GET A BUMPY RIDE AND CAN ONLY GO 30 MPH. I HAD ON STAR AT THAT TIME AND THEY TOLD ME TO TURN THE IGNITION OFF AND IT WOULD GET ME OUT OF THAT GEAR. I DID THAT TWICE AND IT WORKED. I BROUGHT THE CAR TO A DEALER IN FLORIDA AND THEY SAID IT WAS CAUSED BY A FAULTY FUSE--WHICH THEY REPLACED. THIS SAME THING HAPPENED TO ME AGAIN THIS …

Owner-reported narrative. 20,000 miles reported. Look up ODI 10650820 at NHTSA ↗

Owner report 10897652 · 2016-08-22 (August 22, 2016)

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE HESITATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE TRANSMISSION WAS NOT IN SYNC WITH THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED DUE TO EXCESSIVE TRAVEL IN THE THIRD CLUTCH PISTON. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WOULD NOT REPAIR THE VEHICLE BECAUSE THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 117,000.

Owner-reported narrative. 117,000 miles reported. Look up ODI 10897652 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

49 unique complaints in this selection. Analysis snapshot: 2026-10-01.

73.5%Usable mileage36 / 49 records
100.0%Valid incident date49 / 49 records
100.0%Valid filing date49 / 49 records
100.0%Ordered incident and filing dates49 / 49 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200620072008200920102011
Electrical System
7021.2%
ODI 10149017 · 700 mi

DT*: THE CONTACT STATED WHEN THE DAYTIME RUNNING LIGHTS ARE ON; THE DASHBOARD PANEL IS UNABLE TO BE READ. THE DEALERSHIP DETERMINED THE HEADLIGHTS COULD MANUALLY BE TURNED ON AND THE DASHBOARD WILL ILLUMINATE SO THE GAUGES CAN BE READ.

Look up ODI 10149017 at NHTSA ↗

3521.3%
ODI 10238765 · 8,700 mi

I PARKED MY 2007 LUCERNE FOR 17 DAYS WHILE ON VACATION. WHEN I RETURNED, THE BATTERY WAS DEAD. THERE WAS NOTHING PLUGGED INTO THE CAR LIKE A PHONE CHARGER OR ANYTHING ELSE. AFTER CHARGING THE BATTERY, I TOOK IT TO LOCAL DEALER WHO KEPT IT FOR OVER TWO WEEKS, PERFORMED A PARASITIC DRAW TEST, AND BASICALLY FOUND NOTHING EXCEPT A 201MA CURRENT DRAW OVER 7 DAYS. THE BATTERY AND CHARGING SYSTEMS CHECKED OK. THEY COULDN'T TELL ME WHEN OR FOR HOW LONG THAT 201MA DRAW LASTED OR WHAT CAUSED IT. THEY CLAIMED THAT SINCE THEY COULD NOT DUPLICATE THE …

Look up ODI 10238765 at NHTSA ↗

10749.1%
ODI 10233291

I PURCHASED A NEW 2008 BUICK LUCERNE AND UNABLE TO READ INSTRUMENT PANEL GAUGES ESPECIALLY SPEED, GAS, ETC DURING DAYLIGHT PERIODS WITH BRIGHT SUN AND/OR HAZY WHEN AUTO RUNNING LIGHTS ARE ON. DRIVER IS UNABLE TO OBSERVE THE AUTO'S SPEED, AMOUNT OF FUEL AND OTHER INSTRUMENTS ON PANEL. THIS IS CAUSED BY THE INSTRUMENT PANEL BEING INSTALL TO FAR BACK INTO THE CONSOLE , THEREFORE IN DEEP SHADOW . ALSO THERE IS NO BACK LIGHTING WHEN THE AUTO RUNNING LIGHTS ARE ON. THIS IIS A MAJOR SAFETY DAY TIME CONCERN AS DRIVER IS UNABLE TO PROPER JUDGE HIS SP…

Look up ODI 10233291 at NHTSA ↗

6651.6%
ODI 10436382

THE BUICK WAS IN MY GARAGE WHICH IS ATTACHED TO THE HOUSE, BEFORE GOING TO BED I ALWAYS OPEN THE DOOR TO THE GARAGE TO BE SURE THE GARAGE DOOR IS DOWN AND THE FLAG IS INSIDE. DID SO THAT NIGHT AND ALL WAS NORMAL. THE NEXT MORNING WHEN I OPENED THE DOOR TO THE GARAGE TO PUT THE BIG DOOR UP AND THE FLAG OUT THE GARAGE WAS VERY WARM. NO OTHER INDICATION OF A PROBLEM, ASSUMED HE FURNACE HAD ACTED UP. WE TOOK THE CAR TO HAVE BREAKFAST DID NOTICE THE HOOD WAS VERY WARM AS IF THE CAR HAD BEEN RUNNING (I DO NOT HAVE A SENSE OF SMELL SO DID NOT SMELL A…

Look up ODI 10436382 at NHTSA ↗

1731.5%
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

2346.9%
ODI 10384175 · 4,600 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARK ASSIST WOULD FLASH ON AND OFF INTERMITTENTLY AND WOULD NO LONGER BEEP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE RAN A DIAGNOSTIC TEST ON THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THEY ARE AWARE OF THE FAILURE BUT THERE WAS NO REMEDY YET AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,600.

Look up ODI 10384175 at NHTSA ↗

Fuel/Propulsion System
20.6%
ODI 10496678 · 100,000 mi

THIS HAS HAPPENED AT LEAST 4 TIMES. WE ASKED THE BUICK DEALER IF THERE HAVE BEEN ANY COMPLAINTS AND THEY SAID NO. IT HAS HAPPENED THE LAST 4 YEARS AND AGAIN TODAY AND IT IS KIND OF SCARY AS IT COULD BE DANGEROUS IF WE DIDN'T PUT OUR FOOT ON THE BRAKE FIRMLY WHEN IT HAPPENS. WHAT HAPPENS IS IF WE ARE PULLING INTO A PARKING PLACE OR OUR GARAGE SLOWING TO A STOP THE ACCELERATOR GOES DOWN ON ITS OWN AND IF WE DID NOT PUT OUR FOOT ON THE BRAKE IT WOULD TAKE OFF ON ITS OWN. IT LAST ONLY A FEW SECONDS MAYBE 5 OR SO AND THEN IT STOPS. WE HAVE CHEC…

Look up ODI 10496678 at NHTSA ↗

21.2%
ODI 10496781 · 53,000 mi

THE VEHICLE HAD COMPLETE BRAKE FAILURE. THE METAL USED ON BRAKES AND THE FUEL LINES IS INFERIOR. ADDITIONALLY THE DEALERSHIP, LANE BUICK, MELBOURNE FLORIDA SOLD THIS VEHICLE HAVING COMPLETE KNOWLEDGE THAT ALL AND COMPLETE FUEL, BRAKES, AUTO TRANS LINES WERE RUSTED. THIS PROBLEM IS DEADLY AND VERY EXPENSIVE. IF YOU LOSE YOUR FUEL LINES IN THE MOUNTAINS, YOU HAVE ABSOLUTELY NO CONTROL, NO STEERING, NO BRAKES, ABSOLUTELY NOTHING! A RECALL SHOULD BE ISSUED, AS WELL AS A TECHNICAL SERVICE BULLETIN. *TR

Look up ODI 10496781 at NHTSA ↗

5022.9%
ODI 10467588 · 86,000 mi

PURCHASED VEHICLE 4/2/12. 6/30/12 CAR WOULD NOT START. FULL POWER AND CRANK BUT WOULD NOT ENGAGE. CAR TOWED AND DIAGNOSED AS FUEL PUMP/RELAY. THE RELAY WAS MELTED. REPAIRED WITHOUT INCIDENT. JULY 23,2012 CAR REPEATED. NO START. CAR TOWED AGAIN AND RELAY IS MELTED AGAIN. RESEARCHING IT SEEMS TO BE A COMMON EVENT OCCURRING IN 2008 V8. MECHANIC HAS DETERMINED IT TO BE AN ELECTRICAL PROBLEM STEMMING FROM FUSE AND AMPS BEING DELIVERED TO RELAY. *TR THE CONSUMER STATED THE MANUFACTURER EXCEEDED AND A REASONABLE AMOUNT OF TIME ADDRESSING THE…

Look up ODI 10467588 at NHTSA ↗

3628.1%
ODI 10680899 · 108,290 mi

WHILE DRIVING IN PETOSKEY THE CAR STARTED TO MISS AN BACKFIRING THEN THE MOTOR STOP RUNNING. I COULDN'T STOP OR STEER THE CAR. AFTER I GOT THE CAR FINELY STOPPED THE CAR WOULDN'T START UP AN I COULD SMELL LIKE WIRE BURNING. I HAD THE CAR DELIVERED TO AN AUTO SHOP BROWN MOTORS IN HARBOR SPRINGS MI. AFTER THE DIAGNOSIS THEY FOUND THAT THE FUSE BLOCK UNDER THE REAR SEAT WAS BURNED UP AT THE FUEL PUMP FUSE, AN WAS ON FIRE AT ONE TIME.. THE FUSE BLOCK WAS BEYOND FIXING AN NEEDED A NEW ONE INSTALLED. THERE WAS A RECALL ON THE IGNITION SWITCH, B…

Look up ODI 10680899 at NHTSA ↗

1222.2%
ODI 10668070 · 47,948 mi

HAD CAR TOWED TO DEALERSHIP ON 12/17/14. CAR NOT STARTING AND STALLING. HAD BATTERY REPLACED AND NEXT DAY CAR WOULD NOT START AGAIN. STALLED AND MAKING NOISE UNDER HOOD AND IN REAR BY BATTERY. TOOK BACK TO DEALERSHIP AND THEY STATED COULD NOT REPLICATE PROBLEM THEREFORE NO SOLUTION TO BE FOUND. TOLD CAR WAS READY AFTER WAITING APPROX. 4 HRS. FOR THEM TO TRY AND REPLICATE CAR SHUTTING DOWN. IT JUST KEPT TURNING OVER. CAR ONCE AGAIN SHUT OFF AND WOULD NOT START. LEFT CAR AND THEY TOLD ME FUEL PUMP MODULE WAS MELTED AND NEEDED REPLACEMENT. ALSO R…

Look up ODI 10668070 at NHTSA ↗

48.2%
ODI 11011904 · 160,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 160,000.

Look up ODI 11011904 at NHTSA ↗

Steering
3811.5%
ODI 10163212 · 504 mi

PURCHASED 2006 BUICK LUCERNE, JUNE 24,2006 FROM SCOTT BUICK, OF PINELLAS PARK, FL. WE DROVE IT DOWN THE ROAD 4 MILES AND TURNED BACK TO RETURN IT TO DEALER . THE STEERING WAS PULLING TO THE RIGHT REAL BAD. DEALERS SERVICE DEPT CHECKED THE MECHANICS OF THE STEERING AND COULD FIND ANY REASON FOR THE PULLING TO THE RIGHT. RELEASED IT TO US ON JUNE 26,AND AFTER A COUPLE MILES DOWN THE ROAD WE PROMPTLY RETURNED AGAIN TO THE DEALER. THEY LOOKED FOR A GM BULLETIN REGARDING THIS PROBLEM THIS TIME, THEY SERVICED IT ACCORDING TO THE BULLETIN SPEC'S,…

Look up ODI 10163212 at NHTSA ↗

148.5%
ODI 10173575

DT*: THE CONTACT STATED THE VEHICLE PRESENTED A PERMANENT PROBLEM WITH THE INTERIOR INSTRUMENT PANEL WHICH DID NOT ILLUMINATE PROPERLY DURING THE DAY WHILE DRIVING VARIOUS SPEEDS. ALSO, THE STEERING COLUMN TURNING RADIUS WAS PROBLEMATIC WHEN ATTEMPTING TO PERFORM A U-TURN. THE DEALER WAS CONTACTED AND DID NOT PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS ALSO CONTACTED AND EXPRESSED THE INSTRUMENT PANEL WAS A MANUFACTURER DESIGN FEATURE THAT COULD NOT BE CORRECTED. NO REPAIRS WERE MADE.

Look up ODI 10173575 at NHTSA ↗

94.1%
ODI 10290149 · 16,000 mi

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN SEVERE RAINY WEATHER CONDITIONS. SUDDENLY, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE DRIVER EXERTED GREATER EFFORT TO TURN THE STEERING WHEEL. THE SPEED WAS REDUCED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE GEAR SHIFT WAS PLACED INTO " NEUTRAL" POSITION AND THEN TO THE "DRIVE" POSITION. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. WHENEVER THE VEHICLE WAS IN OPERATION IN RAINY WEATHER CONDITIONS THE FAILURE OCCUR…

Look up ODI 10290149 at NHTSA ↗

64.7%
ODI 10546718 · 23,900 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 8 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THEY DID REPLACE THE POWER STEERING PUMP AND THE STEERING GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 23,900 AND THE CURRENT MILEAGE WAS 24,000. ...UPDATED 11-18-13 *BF

Look up ODI 10546718 at NHTSA ↗

916.7%
ODI 10330855 · 3,213 mi

TL*THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY, THE BRAKES AND POWER STEERING FAILED SUDDENLY. THE DEALER WAS ON THE WAY TO PICK UP THE VEHICLE TO INSPECT IT AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 3,213. UPDATED 6/19/10 *CN UPDATED 07/2/10.*JB

Look up ODI 10330855 at NHTSA ↗

24.1%
ODI 10426438 · 6,500 mi

WHILE DRIVE ON FREEWAY AT ABOUT 60 MPH; WENT INTO A SLIT LEFT CORNER AND UPON EXITING THE CORNER THE STEERING HUNG UP AND WOULD NOT TURN BACK TO THE RIGHT. WITH MUCH PRESSURE ON THE STEERING WHEEL TO THE RIGHT THERE WAS A POP IN THE STEERING AND THE CAR RESPONDED TO THE RIGHT. WITH IN A MINUTE ON THE NEXT CORNER THE SAME THING HAPPENED. THE CAR WAS DRIVEN 10 MILES AND PARKED ABOUT 20 MINUTES. WHILE DRIVING THOUGHT THE PARKING LOT ON A 90 DEGREE LEFT TURN IT HAPPENED A 3RD TIME AND TOOK MORE FORCE TO GET THE STEERING TO FREE UP TO THE RIGHT. IT …

Look up ODI 10426438 at NHTSA ↗

Engine
216.4%
ODI 10569063 · 39,362 mi

VEHICLE IS A 2006 BUICK LUCERNE CX WITH 40,000 MILES. ABOUT 2 MONTHS AGO IT STARTED TO GO DEAD WITHOUT ANY WARNING. THE FIRST OCCURRENCE WAS JAN 15, 2014 WITH MY WIFE DRIVING. THE NEXT SHUTDOWN ON MAR 4, 2014, OCCURRED IN RUSH HOUR TRAFFIC. THERE WAS AN AUDIBLE SIGNAL ACCOMPANIED BY A "SERVICE TRACTION CONTROL" WARNING, FOLLOWED IMMEDIATELY BY A THROTTLE CONTROL WARNING AND COMPLETE ENGINE SHUTDOWN. I WAS ABLE TO COAST ACROSS 2 TRAFFIC LANES INTO A PARKING AREA WITH GREAT DIFFICULTY WHILE STEERING AND BRAKING WITHOUT POWER ASSIST. TRIE…

Look up ODI 10569063 at NHTSA ↗

1710.4%
ODI 10479402 · 87,000 mi

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND TRIED TO RESTART IT. THE VEHICLE RESTARTED AND FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE CONNECTING GROUNDS WERE CLEANED. UPDATED 12//03/12

Look up ODI 10479402 at NHTSA ↗

2411.0%
ODI 10618565

2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPED SEVERAL TIMES WHILE DRIVING. *SMD THE CONSUMER STATED FOUR MECHANIC'S WORKED ON THE VEHICLE, AND THEY WERE UNABLE TO FIX IT. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB

Look up ODI 10618565 at NHTSA ↗

75.5%
ODI 10514653 · 2,123 mi

ENGINE OIL LEAKS,TIMING COVER GASKET, OIL PAN GASKET-08/27/12 BOTH HEAD GASKETS-04/02/13 FOUND OIL ON GARAGE FLOOR TODAY. GOING TO DEALER 06/03/13. *TR

Look up ODI 10514653 at NHTSA ↗

59.3%
ODI 10476931 · 13,000 mi

ENGINE MOUNT HAD TO BE REPLACED TWICE SINCE I HAVE OWNED THIS VEHICLE, THE FIRST IS LISTED ABOVE, THE SECOND TIME IS SEPT, 24, 2012 AND THE MILEAGE ON THE VEHICLE IS 31,000. THIS IS UNUSUAL AND MAKE ME WONDER IF THE PART IS DEFLECTIVE. A VEHICLE LESS THAN THREE YEAR OLD HAS TWO ENGINE MOUNTS REPLACE. THIS TO ME IS A SAFETY ISSUE, WHAT IF MORE THAN ONE BREAKS OR ALL OF THE ENGINE MOUNTS BREAK THEN THE ENGINE WILL FALL OUT OF THE VEHICLE WHICH IS UNSAFE. PLEASE INVESTIGATE TO SEE THAT THIS IS NOT A COMMON ISSUE WITH THE 2010 BUICK LUCERNE. *…

Look up ODI 10476931 at NHTSA ↗

36.1%
ODI 10548992 · 15,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS FOUND THAT THERE WAS A SEVERE OIL LEAK DUE TO THE FAILURE OF THE PAN GASKET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 15,000. UPDATED 11/19/13*LJ

Look up ODI 10548992 at NHTSA ↗

Air Bags
3310.0%
ODI 10165027 · 1,675 mi

NO AIR BAG DEPLOYMENT ON 40 MILE PER HOUR FRONT END COLLISION. *NM

Look up ODI 10165027 at NHTSA ↗

1911.6%
ODI 10286666 · 21,000 mi

TL * THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING BETWEEN 73-80 MPH HE REAR-ENDED ANOTHER VEHICLE, AND NONE OF THE AIR BAGS DEPLOYED. AN AMBULANCE TRANSPORTED HIM TO A HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 21,000.

Look up ODI 10286666 at NHTSA ↗

115.0%
ODI 10262375

ON MARCH 11, THE ACCELERATOR STUCK ON MY MOTHER'S 2008 BUICK LUCERNE AND SHE JUMPED A RR TIE BARRIER AND CROSSED THE FRONT YARD AND HIT AN OAK TREE AT PERHAPS 30 MPH. SHE THINKS SHE TURNED OFF THE ENGINE IN ATTEMPT TO PREVENT VEHICLE FROM GOING DOWN A STEEP HILL AND INTO THE STREET. SHE'S NOT SURE SHE WAS WEARING A SEATBELT. AIRBAG DID NOT DEPLOY. SHE SUSTAINED SERIOUS INJURY TO HIP AND PELVIS. I DON'T KNOW IF AIRBAG SHOULD HAVE DEPLOYED OR IF IT WOULD HAVE SAVED HER FROM SERIOUS INJURY, BUT I WOULD LIKE AN INDEPENDENT PARTY INVESTIGATE TH…

Look up ODI 10262375 at NHTSA ↗

53.9%
ODI 10280416 · 4,500 mi

TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SURGED FORWARD AND DAMAGED THE FRONT END WHEN IT CRASHED. THE AIR BAGS FAILED TO DEPLOY, BUT THERE WERE NO INJURIES. THE CONTACT REFUSES TO DRIVE THE VEHICLE IN THIS CONDITION. HE TOOK THE VEHICLE TO THE DEALER AND THEY WILL TEST DRIVE IT THE NEXT FEW DAYS. THE FAILURE MILEAGE WAS 4,500.

Look up ODI 10280416 at NHTSA ↗

35.6%
ODI 10615312 · 58,000 mi

I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THA…

Look up ODI 10615312 at NHTSA ↗

12.0%
ODI 10672176 · 42,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED; HOWEVER, THE BOD…

Look up ODI 10672176 at NHTSA ↗

Structure:Body
247.3%
ODI 10460221 · 66,245 mi

UNABLE TO OPEN REAR PASSENGER DOOR. TRIED FROM BOTH INSIDE AND OUTSIDE, TRIED MANUALLY UNLOCKING AND USING REMOTE TO UNLOCK. DOOR WILL NOT OPEN. AFRAID TO USE BACK SEAT NOW IN CASE OF EMERGENCY. *TR

Look up ODI 10460221 at NHTSA ↗

106.1%
ODI 10458017 · 75,000 mi

I RARELY USE MY REAR DOOR, BUT BOTH DOORS HAD THE LOCK ASSEMBLY GO BAD. THIS WOULDN'T ALLOW ME TO GET IN OR OUT OF THE CAR. MY FRONT DRIVERS SIDE DOOR LOCK ASSEMBLY FAILED AS WELL. TOTAL COST FOR THE 3 DOORS TO BE REPAIRED WAS ALMOST 1000.00. *TR

Look up ODI 10458017 at NHTSA ↗

115.0%
ODI 10248259 · 456 mi

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE VEHICLE WAS PURCHASED NEW WITH EXCESSIVE SCRATCHES ON THE EXTERIOR PAINT. THE SCRATCHES COVERED THE ENTIRE BODY OF THE VEHICLE. THE SALES REPRESENTATIVE OBSERVED THE DEFECTS DURING THE NEW VEHICLE INSPECTION. IMMEDIATELY, THE AUTHORIZED DEALER COLLISION CENTER INSPECTED THE VEHICLE AND STATED THAT THE SCRATCHES WERE DUE TO FAULTY PAINT WORKMANSHIP. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTIVE EXTERIOR PAINT AND REFUSED TO REPAIR THE VEHICLE. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS …

Look up ODI 10248259 at NHTSA ↗

86.3%
ODI 10722719 · 45,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES WERE UNABLE TO KEEP THE CORRECT AMOUNT OF AIR PRESSURE AND THAT THE TPMS WARNING LAMP CONTINUED TO FLASH EACH TIME THE TIRES LOST AIR PRESSURE. THE CONTACT STATED THAT THE FACTORY WHEEL WELLS ASSOCIATED WITH THE TIRES WERE RUSTED AND CORRODED AND LEAKED CONTINUOUSLY. THE CONTACT INDICATED THAT THE COATING WAS PEELING AND THAT THE TIRES WERE REPLACED BY A TIRE REPAIR SHOP, BUT THE FAILURE RECURRED. THE TPMS WARNING LAMP CONTINUED TO ILLUMINATE AFTER THE FOUR TIRES WERE …

Look up ODI 10722719 at NHTSA ↗

35.6%
ODI 10565982 · 15,400 mi

DRIVER'S DOOR WOULD NOT OPEN FROM EITHER OUTSIDE OR INSIDE AFTER MULTIPLE TRIES OF LOCKING AND UNLOCKING. DEALER THINKS IT'S THE ACTUATER.IT HAPPENED A FEW TIMES WHEN I TRIED TO GET OUT OF THE CAR FORCING ME TO CRAWL THRU THE PASSENGER SIDE. BEING 85 YRS. OLD THIS WAS NO EASY THING TO DO !!! IF THERE WAS AN ACCIDENT DAMAGING THE PASSENGER SIDE IWOULD BE TRAPPED.I CONSIDER THIS A SAFETY CONCERN. *TR

Look up ODI 10565982 at NHTSA ↗

12.0%
ODI 11732305

The vehicle’s instrument cluster appears to be a non-original unit that may not be correct for the model year. The cluster is responsible for displaying the odometer and communicating with other vehicle systems. After purchase, I observed that diagnostic scan tools could not consistently access or communicate with multiple modules, and an experienced mechanic indicated the instrument cluster may be incompatible with the vehicle’s configuration. Because the odometer reading is displayed through this component, there is concern that the mileage …

Look up ODI 11732305 at NHTSA ↗

Electrical System: Instrument Cluster/Panel
257.6%
ODI 10157403 · 14 mi

2006 BUICK LUCERNE CSX RECEIVED DELIVERY JANUARY 2006 - SAFETY ISSUE - IMPOSSIBLE TO READ SPEEDOMETER, COMPUTER READOUT OR ANY OTHER GAUGES ON INSTRUMENT PANEL ON A BRIGHT SUNNY DAY. DASH LIGHTS CONTROLLED AUTOMATICALLY AND LIGHT UP AT NIGHT BUT NOT IN DAYTIME. TOTALLY UNABLE TO READ VEHICLE SPEED.*JB

Look up ODI 10157403 at NHTSA ↗

2213.4%
ODI 10173575

DT*: THE CONTACT STATED THE VEHICLE PRESENTED A PERMANENT PROBLEM WITH THE INTERIOR INSTRUMENT PANEL WHICH DID NOT ILLUMINATE PROPERLY DURING THE DAY WHILE DRIVING VARIOUS SPEEDS. ALSO, THE STEERING COLUMN TURNING RADIUS WAS PROBLEMATIC WHEN ATTEMPTING TO PERFORM A U-TURN. THE DEALER WAS CONTACTED AND DID NOT PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS ALSO CONTACTED AND EXPRESSED THE INSTRUMENT PANEL WAS A MANUFACTURER DESIGN FEATURE THAT COULD NOT BE CORRECTED. NO REPAIRS WERE MADE.

Look up ODI 10173575 at NHTSA ↗

52.3%
ODI 10239786 · 90 mi

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT NOTICED THAT THE LIGHTING ON THE INSTRUMENT CONTROL PANEL HAD A CONSTANT LOW INTENSITY, RESULTING IN POOR ILLUMINATION. AS A RESULT, HE WAS UNABLE TO SEE THE WARNING LIGHTS AND OTHER IMPORTANT INFORMATION ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS A CHARACTERISTIC OF THE VEHICLE. THE FAILURE MILEAGE WAS 90 AND CURRENT MILEAGE WAS 1,300. UPDATE 10/01/08 *CW UPDATED 10/02/08. *JB

Look up ODI 10239786 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Wheels
164.8%
ODI 10178070 · 18,000 mi

WHILE ENTERING A CURVE ON THE EAST -WEST CONNECTOR IN FRANKFORT, KY, MY WIFE LOST CONTROL OF OUR 2006 BUICK LUCERNE. THE SPEED LIMIT WAS 45 AND SHE WAS GOING NO MORE THAN 35-40. SHE WAS UNABLE TO STEER THE CAR AND BRING IT UNDER CONTROL. THE RIGHT FRONT PART OF OUR CAR HIT A GUARDRAIL, SHE THOUGHT THAT SHE WAS ABLE TO BRING IT UNDER CONTROL MOMENTARILY, THEN LOST CONTROL AGAIN. THE CAR SPUN AROUND AND HIT THE CEMENT BARRIER, WHERE THE CAR STOPPED. DAMAGE WAS DONE TO THE RIGHT REAR AND THE RIGHT REAR WHEEL WAS COMPLETELY SEVERED FROM THE VEHICL…

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148.5%
ODI 10296606

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE PARKED, HE NOTICED THE "CHECK RIGHT FRONT TIRE" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AFTER INSERTING AIR INTO THE TIRE THE WARNING INDICATOR TURNED OFF. THE VEHICLE WAS TAKEN TO A TIRE SHOP ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE ALUMINUM CHROME WHEELS EQUIPPED ON THE VEHICLE. THE ALUMINUM CHROME WAS PEELING FROM THE WHEEL WHILE CAUSING GRADUAL AIR PRESSURE LOSS IN THE TIRE. THE FRONT PASSENGER WHEEL W…

Look up ODI 10296606 at NHTSA ↗

31.4%
ODI 10525035 · 115,000 mi

OWNER PUT NEW GOODYEAR ASSURANCE TIRES ON THE VEHICLE ON 12/31/10 AT A GOODYEAR DEALERSHIP. IN SPRING 2013 ALL FOUR TIRES STARTED LOSING AIR, AND THE LOW TIRE PRESSURE LIGHT ON THE DASH ILLUMINATED. THE OWNER BROUGHT THE CAR BACK TO THE GOODYEAR DEALER, WHO STATED THAT THE TIRES ARE FINE, BUT THAT THE OEM CHROME WHEELS ARE DEGRADING, CAUSING SMALL GAPS FOR THE AIR TO LEAK OUT. NOW IN SUMMER 2013 THE AIR LEAKS OUT SO QUICKLY THAT THE LOW TIRE PRESSURE LIGHTS COME ON IN LESS THAN ONE WEEK AFTER A COMPLETE REFILLING. THE GOODYEAR DEALER STATES…

Look up ODI 10525035 at NHTSA ↗

21.6%
ODI 10722719 · 45,000 mi

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES WERE UNABLE TO KEEP THE CORRECT AMOUNT OF AIR PRESSURE AND THAT THE TPMS WARNING LAMP CONTINUED TO FLASH EACH TIME THE TIRES LOST AIR PRESSURE. THE CONTACT STATED THAT THE FACTORY WHEEL WELLS ASSOCIATED WITH THE TIRES WERE RUSTED AND CORRODED AND LEAKED CONTINUOUSLY. THE CONTACT INDICATED THAT THE COATING WAS PEELING AND THAT THE TIRES WERE REPLACED BY A TIRE REPAIR SHOP, BUT THE FAILURE RECURRED. THE TPMS WARNING LAMP CONTINUED TO ILLUMINATE AFTER THE FOUR TIRES WERE …

Look up ODI 10722719 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System62,500–134,500 mi106,000 mi15
ODI 10384175 · 4,600 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARK ASSIST WOULD FLASH ON AND OFF INTERMITTENTLY AND WOULD NO LONGER BEEP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE RAN A DIAGNOSTIC TEST ON THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THEY ARE AWARE OF THE FAILURE BUT THERE WAS NO REMEDY YET AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,600.

Look up ODI 10384175 at NHTSA ↗

ODI 10648256 · 40,480 mi

BACKGROUND - I JUST WENT THROUGH THE IGNITION RECALL ON MY 2007 CHEVROLET COBALT. THE IGNITION SWITCH WAS REPLACED AND I AM COMFORTABLE DRIVING THE CAR NOW. THEN I RECEIVED RECALL 14299 ON MY 2011 BUICK LUCERNE (NHTSA CAMPAIGN ID 14V355) INVOLVING A SIMILAR IGNITION ISSUE. IT ALSO MENTIONED THE WEIGHT ISSUE OF ITEMS HANGING ON THE KEY CAUSING LOSS OF ENGINE POWER, BRAKING, ETC. THE RECALL PROVIDED THE SAME INTERIM INSTRUCTIONS AS THE COBALT, REMOVE EVERYTHING FROM THE KEY INCLUDING THE FOB. I TOOK MY BUICK LUCERNE IN FOR THE RECALL AND FOU…

Look up ODI 10648256 at NHTSA ↗

ODI 10650820 · 20,000 mi

I WAS DRIVING ON A HIGHWAY AND STOPPED AT A STOP SIGN--WHEN I ACCELERATED TO CONTINUE DRIVING THE CAR SHIFTED INTO THE GEAR FOR DRIVING IN THE SNOW. THE GEAR SHIFT STILL WAS IN DRIVE. IN THE SNOW DRIVE GEAR YOU GET A BUMPY RIDE AND CAN ONLY GO 30 MPH. I HAD ON STAR AT THAT TIME AND THEY TOLD ME TO TURN THE IGNITION OFF AND IT WOULD GET ME OUT OF THAT GEAR. I DID THAT TWICE AND IT WORKED. I BROUGHT THE CAR TO A DEALER IN FLORIDA AND THEY SAID IT WAS CAUSED BY A FAULTY FUSE--WHICH THEY REPLACED. THIS SAME THING HAPPENED TO ME AGAIN THIS …

Look up ODI 10650820 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range161,272 mi2 (sparse)
ODI 11011904 · 160,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 160,000.

Look up ODI 11011904 at NHTSA ↗

ODI 11081971 · 162,544 mi

ON MARCH 28TH, 2018 MY VEHICLE A 2011 BUICK LUCERNE WITH 162,554 MILES ON IT, WOULD NOT RESTART AFTER MAKING A TWENTY-MILE TRIP TO TAKE MY GRANDCHILDREN TO SCHOOL. I PARKED ON THE SIDE OF THE ROAD IN FRONT OF MY MOTHER'S HOUSE TO VISIT, AND UPON MY ATTEMPT TO LEAVE, THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS, STRANGE NOISES, OR SMELLS THAT WOULD LEAD ME TO BELIEVE THE FUSE BOX FAILURE, LEADING TO THE BOX MELTING. WHEN A BATTERY GOES BAD, IT SMELLS LIKE SPOILED EGGS, HOWEVER IN THE CASE OF MY VEHICLES FUSE BOX MELTING THERE WA…

Look up ODI 11081971 at NHTSA ↗

Service BrakesToo few reports for a range69,733 mi2 (sparse)
ODI 11341636 · 37,000 mi

BRAKE LINE EXPERIENCED A CATASTROPHIC FAILURE RESULTING IN A RAPID LOSS OF ALL BRAKE FLUID AND COMPLETE LOSS OF BRAKES WHILE ON A CITY STREET. CAR WAS TOWED TO THE REPAIR SHOP WHERE IT WAS DETERMINED THAT ALL BRAKE LINES WERE SEVERELY RUSTED FROM THE OUTSIDE AND ONE HAD FAILED. THIS CAR WAS ALWAYS GARAGE KEPT AND VERY INFREQUENTLY DRIVEN ON SALTED STREETS. ALL BRAKE HAD TO BE REPLACED. I THINK IT IS UNREASONABLE THAT BRAKE LINES SHOULD RUST OUT AND CAUSE SUCH A FAILURE. SOMEONE COULD HAVE BEEN KILLED. A PERSON DOES NOT THINK OF THEIR BRA…

Look up ODI 11341636 at NHTSA ↗

ODI 11384397 · 102,465 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE BRAKE LINE WAS FRACTURED. THE CONTACT NOTICED THE FAILURE WHILE HIS WIFE WAS REVERSING OUT OF A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND DROVE TO HIS DESTINATION. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN SAW BRAKE FLUID LEAKING FROM THE BRAKE LINE. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED TH…

Look up ODI 11384397 at NHTSA ↗

Vehicle Speed ControlToo few reports for a range24,100 mi4 (sparse)
ODI 10459092 · 17,000 mi

TL* THE CONTACT OWNS 2011 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING LOT AT 3 MPH THE VEHICLE ACCELERATED TO 90 MPH. HE MADE A ONE HUNDRED AND EIGHTY DEGREE TURN AND CRASHED INTO A WALL. THE CONTACT INJURED HIS KNEE AND HAND ON THE STEERING WHEEL. THE FRONT END OF THE VEHICLE WAS DAMAGED AND COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN AUTO BODY SHOP FOR REPAIRS. A REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

Look up ODI 10459092 at NHTSA ↗

ODI 10626615 · 28,800 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING INTO A RESIDENTIAL GARAGE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE CAUSED THE DRIVER TO CRASH THROUGH THE GARAGE AND INTO THE KITCHEN. THE FAILURE OCCURRED PREVIOUSLY CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED, BUT NO DIAGNOSTIC TESTING WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,800.

Look up ODI 10626615 at NHTSA ↗

ODI 10672176 · 42,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED; HOWEVER, THE BOD…

Look up ODI 10672176 at NHTSA ↗

EngineToo few reports for a range18,723 mi3 (sparse)
ODI 10548992 · 15,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS FOUND THAT THERE WAS A SEVERE OIL LEAK DUE TO THE FAILURE OF THE PAN GASKET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 15,000. UPDATED 11/19/13*LJ

Look up ODI 10548992 at NHTSA ↗

ODI 10633701 · 18,723 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,723.

Look up ODI 10633701 at NHTSA ↗

ODI 10904908 · 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUF…

Look up ODI 10904908 at NHTSA ↗

Fuel System, Gasoline:Delivery:Fuel PumpToo few reports for a range95,500 mi2 (sparse)
ODI 11129258 · 82,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FUEL PUMP FAILED. THE CONTACT REPLACED THE FUEL PUMP AND FUEL PUMP RELAY HIMSELF. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS EXCESSIVE HEAT NEAR THE LOWER PART OF THE DRIVER'S SEAT BY THE SEAT BRACKET AND FUSE BOX. THE CONTACT WAS CONCERNED THAT THERE MAY BE A POTENTIAL ELECTRICAL SYSTEM DEFECT OR A DEFECT CONCERNING THE FUEL PUMP OR FUEL PUMP RELAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR …

Look up ODI 11129258 at NHTSA ↗

ODI 11175047 · 109,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO BUICK GMC OF BEAVERTON [phone removed], LOCATED AT 9155 SW CANYON RD, PORTLAND, OR 97225) WHERE IT WAS DIAGNOSED THAT THE REAR FUSE BLOCK IN THE FUEL PUMP RELAY MELTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

Look up ODI 11175047 at NHTSA ↗

Power TrainToo few reports for a range58,844 mi2 (sparse)
ODI 10435381 · 688 mi

FRONT ENGINE MOUNT BROKE 11-13-2011 WITH 688 MILES. *TR

Look up ODI 10435381 at NHTSA ↗

ODI 10897652 · 117,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE HESITATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE TRANSMISSION WAS NOT IN SYNC WITH THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED DUE TO EXCESSIVE TRAVEL IN THE THIRD CLUTCH PISTON. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WOULD NOT REPAIR THE VEHICLE BECAUSE THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 117,000.

Look up ODI 10897652 at NHTSA ↗

SteeringToo few reports for a range62,250 mi2 (sparse)
ODI 10426438 · 6,500 mi

WHILE DRIVE ON FREEWAY AT ABOUT 60 MPH; WENT INTO A SLIT LEFT CORNER AND UPON EXITING THE CORNER THE STEERING HUNG UP AND WOULD NOT TURN BACK TO THE RIGHT. WITH MUCH PRESSURE ON THE STEERING WHEEL TO THE RIGHT THERE WAS A POP IN THE STEERING AND THE CAR RESPONDED TO THE RIGHT. WITH IN A MINUTE ON THE NEXT CORNER THE SAME THING HAPPENED. THE CAR WAS DRIVEN 10 MILES AND PARKED ABOUT 20 MINUTES. WHILE DRIVING THOUGHT THE PARKING LOT ON A 90 DEGREE LEFT TURN IT HAPPENED A 3RD TIME AND TOOK MORE FORCE TO GET THE STEERING TO FREE UP TO THE RIGHT. IT …

Look up ODI 10426438 at NHTSA ↗

ODI 10904908 · 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUF…

Look up ODI 10904908 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-012None
ODI 11709739

Passenger rear tire blew out the side wall all around the tire. The dealer that installed the tire has it for warranty. It was an large noise and I was able to pull to the side of the road immediately without loosing control. Yes the problem was reported to the dealer that put the new Falken tires on my car in September of 2025. The tires only had about 2,000 miles. My tire has tire pressure monitors on it, they did not alert me to a low tire pressure. I do have a few pictures of the tire showing the whole side wall blew out all aro…

Look up ODI 11709739 at NHTSA ↗

ODI 11713841 · 28,000 mi

The contact owns a 2011 Buick Lucerne. The contact stated that while using the front driver's side interior door handle to exit the vehicle, there was an abnormal cracking sound coming from the door. The contact stated that the failure had occurred on several occasions. The vehicle was taken to an independent mechanic, where the front driver's side door handle was replaced approximately 4-5 times. The vehicle was recently repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The fai…

Look up ODI 11713841 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-031None
ODI 11727683

Fuel pump relay is overheating to dangerously high temperatures. At least 211 F degrees. Causes the fuel pump fuse to melt leaving me stranded. Immediate replacement of the 20 AMP fuse is necessary to get the car running again. The fuel pump relay gets really hot even if the AC is not on. Waited for hour and a half in near 100 F degree heat for a tow truck to it home. I’m lucky the car did not catch on fire. I know quite a few of the Buick Lucerne’s have had recalls regarding this item. Picture of the actual car is included. No police report wa…

Look up ODI 11727683 at NHTSA ↗

2026-042None
ODI 11732305

The vehicle’s instrument cluster appears to be a non-original unit that may not be correct for the model year. The cluster is responsible for displaying the odometer and communicating with other vehicle systems. After purchase, I observed that diagnostic scan tools could not consistently access or communicate with multiple modules, and an experienced mechanic indicated the instrument cluster may be incompatible with the vehicle’s configuration. Because the odometer reading is displayed through this component, there is concern that the mileage …

Look up ODI 11732305 at NHTSA ↗

ODI 11732618

Vehicle purchased used through Carvana. Battery installed at purchase was approximately 10 years old and later failed, causing starting issues and an instance of power loss while driving that left the vehicle stranded. Battery has been replaced and original battery retained.

Look up ODI 11732618 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 214 reports

2010: 13 complaints · 2011: 14 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201071213
201181114
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20105400
20114801

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemFuel/Propulsion SystemService BrakesVehicle Speed ControlEngineFuel System, Gasoline:Delivery:Fuel PumpPower TrainSteering
Electrical System—
3
ODI 11011904 · 160,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 160,000.

Look up ODI 11011904 at NHTSA ↗

ODI 11081971 · 162,544 mi

ON MARCH 28TH, 2018 MY VEHICLE A 2011 BUICK LUCERNE WITH 162,554 MILES ON IT, WOULD NOT RESTART AFTER MAKING A TWENTY-MILE TRIP TO TAKE MY GRANDCHILDREN TO SCHOOL. I PARKED ON THE SIDE OF THE ROAD IN FRONT OF MY MOTHER'S HOUSE TO VISIT, AND UPON MY ATTEMPT TO LEAVE, THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS, STRANGE NOISES, OR SMELLS THAT WOULD LEAD ME TO BELIEVE THE FUSE BOX FAILURE, LEADING TO THE BOX MELTING. WHEN A BATTERY GOES BAD, IT SMELLS LIKE SPOILED EGGS, HOWEVER IN THE CASE OF MY VEHICLES FUSE BOX MELTING THERE WA…

Look up ODI 11081971 at NHTSA ↗

ODI 11727683

Fuel pump relay is overheating to dangerously high temperatures. At least 211 F degrees. Causes the fuel pump fuse to melt leaving me stranded. Immediate replacement of the 20 AMP fuse is necessary to get the car running again. The fuel pump relay gets really hot even if the AC is not on. Waited for hour and a half in near 100 F degree heat for a tow truck to it home. I’m lucky the car did not catch on fire. I know quite a few of the Buick Lucerne’s have had recalls regarding this item. Picture of the actual car is included. No police report wa…

Look up ODI 11727683 at NHTSA ↗

1
ODI 11579026

Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted Buick and was offered $1500 off on a new GM car. I have not received any suggestions on how to repair the car or remove malfunction indicator lights which I specifically asked for. The repair shop is waiting for me to find the part and I have not been ab…

Look up ODI 11579026 at NHTSA ↗

0
1
ODI 10904908 · 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUF…

Look up ODI 10904908 at NHTSA ↗

1
ODI 11129258 · 82,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FUEL PUMP FAILED. THE CONTACT REPLACED THE FUEL PUMP AND FUEL PUMP RELAY HIMSELF. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS EXCESSIVE HEAT NEAR THE LOWER PART OF THE DRIVER'S SEAT BY THE SEAT BRACKET AND FUSE BOX. THE CONTACT WAS CONCERNED THAT THERE MAY BE A POTENTIAL ELECTRICAL SYSTEM DEFECT OR A DEFECT CONCERNING THE FUEL PUMP OR FUEL PUMP RELAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR …

Look up ODI 11129258 at NHTSA ↗

0
1
ODI 10904908 · 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUF…

Look up ODI 10904908 at NHTSA ↗

Fuel/Propulsion System
3
ODI 11011904 · 160,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 160,000.

Look up ODI 11011904 at NHTSA ↗

ODI 11081971 · 162,544 mi

ON MARCH 28TH, 2018 MY VEHICLE A 2011 BUICK LUCERNE WITH 162,554 MILES ON IT, WOULD NOT RESTART AFTER MAKING A TWENTY-MILE TRIP TO TAKE MY GRANDCHILDREN TO SCHOOL. I PARKED ON THE SIDE OF THE ROAD IN FRONT OF MY MOTHER'S HOUSE TO VISIT, AND UPON MY ATTEMPT TO LEAVE, THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS, STRANGE NOISES, OR SMELLS THAT WOULD LEAD ME TO BELIEVE THE FUSE BOX FAILURE, LEADING TO THE BOX MELTING. WHEN A BATTERY GOES BAD, IT SMELLS LIKE SPOILED EGGS, HOWEVER IN THE CASE OF MY VEHICLES FUSE BOX MELTING THERE WA…

Look up ODI 11081971 at NHTSA ↗

ODI 11727683

Fuel pump relay is overheating to dangerously high temperatures. At least 211 F degrees. Causes the fuel pump fuse to melt leaving me stranded. Immediate replacement of the 20 AMP fuse is necessary to get the car running again. The fuel pump relay gets really hot even if the AC is not on. Waited for hour and a half in near 100 F degree heat for a tow truck to it home. I’m lucky the car did not catch on fire. I know quite a few of the Buick Lucerne’s have had recalls regarding this item. Picture of the actual car is included. No police report wa…

Look up ODI 11727683 at NHTSA ↗

—000000
Service Brakes
1
ODI 11579026

Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted Buick and was offered $1500 off on a new GM car. I have not received any suggestions on how to repair the car or remove malfunction indicator lights which I specifically asked for. The repair shop is waiting for me to find the part and I have not been ab…

Look up ODI 11579026 at NHTSA ↗

0—00000
Vehicle Speed Control000—0000
Engine
1
ODI 10904908 · 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUF…

Look up ODI 10904908 at NHTSA ↗

000—00
1
ODI 10904908 · 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUF…

Look up ODI 10904908 at NHTSA ↗

Fuel System, Gasoline:Delivery:Fuel Pump
1
ODI 11129258 · 82,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FUEL PUMP FAILED. THE CONTACT REPLACED THE FUEL PUMP AND FUEL PUMP RELAY HIMSELF. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS EXCESSIVE HEAT NEAR THE LOWER PART OF THE DRIVER'S SEAT BY THE SEAT BRACKET AND FUSE BOX. THE CONTACT WAS CONCERNED THAT THERE MAY BE A POTENTIAL ELECTRICAL SYSTEM DEFECT OR A DEFECT CONCERNING THE FUEL PUMP OR FUEL PUMP RELAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR …

Look up ODI 11129258 at NHTSA ↗

0000—00
Power Train000000—0
Steering
1
ODI 10904908 · 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUF…

Look up ODI 10904908 at NHTSA ↗

000
1
ODI 10904908 · 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUF…

Look up ODI 10904908 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Battery drain and no-start mentions

6 mentions · 12.2% of complaints

Median mileage: 136,000 mi (4 usable records).

ODI 11011904 · 160,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY HAD OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 160,000.

Look up ODI 11011904 at NHTSA ↗

ODI 11081971 · 162,544 mi

ON MARCH 28TH, 2018 MY VEHICLE A 2011 BUICK LUCERNE WITH 162,554 MILES ON IT, WOULD NOT RESTART AFTER MAKING A TWENTY-MILE TRIP TO TAKE MY GRANDCHILDREN TO SCHOOL. I PARKED ON THE SIDE OF THE ROAD IN FRONT OF MY MOTHER'S HOUSE TO VISIT, AND UPON MY ATTEMPT TO LEAVE, THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS, STRANGE NOISES, OR SMELLS THAT WOULD LEAD ME TO BELIEVE THE FUSE BOX FAILURE, LEADING TO THE BOX MELTING. WHEN A BATTERY GOES BAD, IT SMELLS LIKE SPOILED EGGS, HOWEVER IN THE CASE OF MY VEHICLES FUSE BOX MELTING THERE WA…

Look up ODI 11081971 at NHTSA ↗

ODI 11124504 · 106,000 mi

ON 9/1/18 I DROVE MY CAR ALL MORNING LATE THAT NIGHT WHEN I WENT TO DRIVE AGAIN IT WOULDN'T START AND I COULD SMELL A LITTLE BURNING. CHECKED THE FUSE BOX AND IT HAD BLEW OUT A COUPLE OF FUSES SO WE CHANGED THEM. 3DAYS LATER IT DID THE SAME THING WE CHANGED THE FUSES AGAIN AND ONCE AGAIN THE BLEW NOW WHEN WE CHANGED THEM IT WON'T START AT ALL. I HAD TO KEEP CHANGING THE FUEL PUMP FUSE AND A DEALER SAID IT WAS BECAUSE OF THE METAL OF THE SEAT TOUCHING THE BOX .

Look up ODI 11124504 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

3 mentions · 6.1% of complaints

Median mileage: 102,465 mi (3 usable records).

ODI 10407622 · 5,000 mi

NEW BUICK LUCERNE DOES NOT HAVE ROOM FOR A SIZE 12 SHOE TO PROPERLY OPERATE THE BRAKE PEDAL. THE DEALER SAYS THAT THE PANEL UNDER THE DASHBOARD IS IN THE CORRECT POSITION. THE PROBLEM WAS NOT CORRECTED. AT TIMES, THE SITUATION PREVENTS PROPER APPLICATION OF THE BRAKES. *TT

Look up ODI 10407622 at NHTSA ↗

ODI 10897652 · 117,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE HESITATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE TRANSMISSION WAS NOT IN SYNC WITH THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED DUE TO EXCESSIVE TRAVEL IN THE THIRD CLUTCH PISTON. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WOULD NOT REPAIR THE VEHICLE BECAUSE THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 117,000.

Look up ODI 10897652 at NHTSA ↗

ODI 11384397 · 102,465 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE BRAKE LINE WAS FRACTURED. THE CONTACT NOTICED THE FAILURE WHILE HIS WIFE WAS REVERSING OUT OF A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND DROVE TO HIS DESTINATION. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN SAW BRAKE FLUID LEAKING FROM THE BRAKE LINE. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED TH…

Look up ODI 11384397 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

3 mentions · 6.1% of complaints

Median mileage: 118,000 mi (3 usable records).

ODI 10633701 · 18,723 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,723.

Look up ODI 10633701 at NHTSA ↗

ODI 10904908 · 118,000 mi

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IT TOOK THE CONTACT SEVERAL MINUTES TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND, EACH TIME THE VEHICLE STALLED, THE CONTACT WAS LOCKED INSIDE THE VEHICLE DUE TO THE ELECTRONIC LOCK SYSTEM WITHIN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT SERVICED THE VEHICLE HIMSELF AND FOUND THAT THE WIRING HARNESS HAD MELTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUF…

Look up ODI 10904908 at NHTSA ↗

ODI 11091994 · 123,000 mi

A MANUFACTURER DEFECT EXISTS IN THE AREA OF THE REAR FUSE BOX LOCATED UNDER THE REAR SEAT ON THE LEFT SIDE. THE SEAT BRACKET APPLIES PRESSURE TO THE FUSE BOX COVER DEFLECTING IT FROM ITS STANDARD POSITION. THIS DEFLECTION PUTS LATERAL PRESSURE ON THE FUEL PUMP RELAY. THIS LATERAL FORCE CAUSE AN WEAKED CONTACT BETWEEN THE RELAY AND THE FUSE BOX CONNECTORS. INCREASED ELECTRICAL RESISTANCE CAUSES THE RELAY TO OVERHEAT AND MELT ITS BASE AND FUSE BOX. THE HEAT IS INTENSE ENOUGH TO CASE THE CONTACT PINS OF THE RELAY, AND SOCKET OF THE FUSE BOX AND SO…

Look up ODI 11091994 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

1 mentions · 2.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10440793

2011 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A SHIFT CONTROL LINKAGE *TGW THE CONSUMER STATED THE VEHICLE HAD A HISTORY OF JERKING WHEN THE ENGINE SHIFTED AND THE MOTOR MOUNT WAS FOUND TO BE BROKEN.

Look up ODI 10440793 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Warning lights and dashboard alerts

1 mentions · 2.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11579026

Several malfunction indicator lights in dash appeared suddenly. Car would not start after shutting off. Finally started and drove to repair shop. Diagnosed as faulty ride height sensor. Shop searched for part at several dealers and online and found the part was discontinued in 2021. I contacted Buick and was offered $1500 off on a new GM car. I have not received any suggestions on how to repair the car or remove malfunction indicator lights which I specifically asked for. The repair shop is waiting for me to find the part and I have not been ab…

Look up ODI 11579026 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b