Explore the records behind recurring owner reports.
Key facts
19 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2025 to 2027 model years. Data updated: . 0 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Electrical System is the most frequently named component, appearing in 4 of 19 complaints (21.1%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
6
31.6%
Steering behavior
2
10.5%
Electrical and battery issues
1
5.3%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Electrical System: 4; Forward Collision Avoidance: Automatic Emergency Braking: 4; Unknown Or Other: 4; Service Brakes: 3; Tires: 2; Vehicle Speed Control: 2; Air Bags: 1; Back Over Prevention: Rearview System Braking: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 19 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2025
6
2026
13
Complaints over time data
Category
Count
2025
6
2026
13
2025: 6; 2026: 13
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 6 complaint narratives. Steering behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11739920 · 2026-05-25 (May 25, 2026)
I am filing this safety complaint regarding my 2025 Cadillac Optiq with approximately 6,500 miles. On May 25, 2026, during rainy/wet road conditions, the vehicle failed to stop normally on two separate occasions while I was approaching stop signs at low speed. I was driving cautiously and was not speeding due to the rain. During the braking events, the vehicle displayed an “ABS Active” message/indicator, but the vehicle did not decelerate or stop as expected. I had to continue attempting to brake, and the vehicle traveled farther than it shoul…
On or around [XXX], while driving at approximately 40 mph, the automatic emergency braking / auto collision assist system on my 2025 Cadillac OPTIQ (VIN: [XXX]) activated without warning and brought the vehicle to a sudden stop. There was no obstacle, pedestrian, or hazard present in the roadway ahead of the vehicle at the time of activation. The vehicle was brought to Moore Cadillac, Chantilly, Virginia (RO# [XXX], check-in January 9, 2026). The dealership technician was unable to duplicate the concern on a diagnostic road test but found that…
On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "fixeed" and we picked it up on December 2nd. Before we were able to leave the lot, the telematic system broke again. The dealership inspected the vehicle and confirmed that the telematics mo…
On September 16, 2026, at approximately 3:30 PM, I was driving my 2026 Cadillac OPTIQ on a dry road under clear, blue-sky conditions. Cruise control was set at approximately 28 mph. There were no vehicles in front of me or behind me, and there were no apparent roadside objects or other conditions that should have presented a collision hazard. Without warning, the vehicle displayed a "Grab the Wheel" warning. My hands were already on the steering wheel at approximately the 10-and-2 positions. A red collision-alert box was also displayed on the…
On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said “charging incomplete, try another charger” in spite of the fact that my battery was shown to be 80% full. At 10 mph, I could barely control the vehicle to get it more safely toward the shoulder of the road. I immediately activated the in-vehicle SOS syste…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
19 unique complaints in this selection. Analysis snapshot: 2026-10-01.
0.0%Usable mileage0 / 19 records
100.0%Valid incident date19 / 19 records
100.0%Valid filing date19 / 19 records
100.0%Ordered incident and filing dates19 / 19 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2025
2026
2027
Electrical System
325.0%ODI 11686870
Hi, For example, Audio would cut completely throughout the vehicle not allowing me to access any sources such as the On star board system in the event of a crash, music sources etc. In addition, when this happens all my safety features turn off on the car along with the screen going blank etc. This continued to happen on multiple occasions including with my kids and family in car on a 1 hour trip to Miami. I immediately one morning after experiencing the issue multiple times on my way to work texted my sales advisor. I made an appoint…
On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said “charging incomplete, try another charger” in spite of the fact that my battery was shown to be 80% full. At 10 mph, I could barely control the vehicle to get it more safely toward the shoulder of the road. I immediately activated the in-vehicle SOS syste…
Hi, For example, Audio would cut completely throughout the vehicle not allowing me to access any sources such as the On star board system in the event of a crash, music sources etc. In addition, when this happens all my safety features turn off on the car along with the screen going blank etc. This continued to happen on multiple occasions including with my kids and family in car on a 1 hour trip to Miami. I immediately one morning after experiencing the issue multiple times on my way to work texted my sales advisor. I made an appoint…
Multiple times over the last four months of leasing this 2026 Cadillac Optiq, the Automatic Emergency Braking (AEB) system has malfunctioned and abruptly slammed on the brakes without warning, bringing the car to a sudden stop in the middle of our travel lane. All incidents occurred under similar optimal conditions: clear daylight, sunny skies, a clean windshield, and zero hazards or pedestrians in the road. Neither cruise control nor Super Cruise was engaged during any incident. The vehicle is updated with the latest software version. During…
I one pedal drive and concurrently regenerative breaking is on since November of 2018. Having reversed out of the garage and then closing the garage door and before I reversed on to the street the OptiQ roughly lurched forward while stationary. While slowly entering the home garage to park, the OptiQ performed a forward lurching over a wooden barrier touching the wall (5/31/25). The front grill has indentations. Cavender Cadillac advisor has not returned my call.
On September 16, 2026, at approximately 3:30 PM, I was driving my 2026 Cadillac OPTIQ on a dry road under clear, blue-sky conditions. Cruise control was set at approximately 28 mph. There were no vehicles in front of me or behind me, and there were no apparent roadside objects or other conditions that should have presented a collision hazard. Without warning, the vehicle displayed a "Grab the Wheel" warning. My hands were already on the steering wheel at approximately the 10-and-2 positions. A red collision-alert box was also displayed on the…
I am filing this safety complaint regarding my 2025 Cadillac Optiq with approximately 6,500 miles. On May 25, 2026, during rainy/wet road conditions, the vehicle failed to stop normally on two separate occasions while I was approaching stop signs at low speed. I was driving cautiously and was not speeding due to the rain. During the braking events, the vehicle displayed an “ABS Active” message/indicator, but the vehicle did not decelerate or stop as expected. I had to continue attempting to brake, and the vehicle traveled farther than it shoul…
My 2026 Cadillac OPTIQ experienced two brake-system failures. The second occurred on September 14, 2026. The vehicle displayed brake-system warnings and braking performance was impaired. The vehicle previously received a brake-system-control-module reprogramming in August. The dealer has advised that the master cylinder and brake booster, which are one assembly on this vehicle, may be failing and is consulting Cadillac Engineering. The vehicle is currently at the dealership, and I have been provided a loaner. This incident may relate to NHTSA E…
On Friday August 7th, I was driving my 2026 Cadillac OPTIQ Luxury AWD at approximately 25 mph near Byron road in Tracy. While crossing a railroad track under normal driving conditions, both passenger-side tires, the right-front and right-rear, suddenly lost air and sustained sidewall ruptures. I did not strike a pothole, curb, debris, or any other visible object, and no foreign object or tread puncture was found. Both tires were Continental CrossContact RX, size 245/50 R20 105H XL, tubeless and were the original factory-installed tires. The vehi…
On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "fixeed" and we picked it up on December 2nd. Before we were able to leave the lot, the telematic system broke again. The dealership inspected the vehicle and confirmed that the telematics mo…
On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said “charging incomplete, try another charger” in spite of the fact that my battery was shown to be 80% full. At 10 mph, I could barely control the vehicle to get it more safely toward the shoulder of the road. I immediately activated the in-vehicle SOS syste…
Hi, For example, Audio would cut completely throughout the vehicle not allowing me to access any sources such as the On star board system in the event of a crash, music sources etc. In addition, when this happens all my safety features turn off on the car along with the screen going blank etc. This continued to happen on multiple occasions including with my kids and family in car on a 1 hour trip to Miami. I immediately one morning after experiencing the issue multiple times on my way to work texted my sales advisor. I made an appoint…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
No usable records for this analysis.
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
1
None
ODI 11652983
The Optiq daytime display brightness cannot be adjusted. It is set to automatically adjust brightness to the light conditions but in some situations it is too dim and this is distracting. The adjustment knob only works during nighttime and according to GM this is by design. The automatic daytime setting has one level of brightness regardless of the driver visual comfort.
I one pedal drive and concurrently regenerative breaking is on since November of 2018. Having reversed out of the garage and then closing the garage door and before I reversed on to the street the OptiQ roughly lurched forward while stationary. While slowly entering the home garage to park, the OptiQ performed a forward lurching over a wooden barrier touching the wall (5/31/25). The front grill has indentations. Cavender Cadillac advisor has not returned my call.
Hi, For example, Audio would cut completely throughout the vehicle not allowing me to access any sources such as the On star board system in the event of a crash, music sources etc. In addition, when this happens all my safety features turn off on the car along with the screen going blank etc. This continued to happen on multiple occasions including with my kids and family in car on a 1 hour trip to Miami. I immediately one morning after experiencing the issue multiple times on my way to work texted my sales advisor. I made an appoint…
My GPS, OnStar and all other cruise control features have stopped functioning. The telematics module has failed within the onstar system. It is preventative by me from getting from place to place safely due to the gps not tracking correctly. The part has been on back order for over a month for me already. And I have no timeline to get a new one.
On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "fixeed" and we picked it up on December 2nd. Before we were able to leave the lot, the telematic system broke again. The dealership inspected the vehicle and confirmed that the telematics mo…
On or about December 2, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on December 16th. The car was "fixed" and I picked up later that evening. i was told that the OnStar module is broken and is on national backorder. The OnStar module is connected to, several critical safety and dr…
I am filing this safety complaint regarding my 2025 Cadillac Optiq with approximately 6,500 miles. On May 25, 2026, during rainy/wet road conditions, the vehicle failed to stop normally on two separate occasions while I was approaching stop signs at low speed. I was driving cautiously and was not speeding due to the rain. During the braking events, the vehicle displayed an “ABS Active” message/indicator, but the vehicle did not decelerate or stop as expected. I had to continue attempting to brake, and the vehicle traveled farther than it shoul…
Vehicle experienced a sudden tire blowout and loss of control matching recall 25V704000. Rear driver side Tire ruptured while driving, bounced car to the left , hit car mirror off of a mailbox, then car bounced off to the right of road. When I described this incident to my friend who works at GM quality, he believes this description fits perfectly the tire failure/ recall GM had on continental tires in 2025. However, my VIN shows 0 active recalls. The manufacturer's recall boundary is too narrow and must be expanded to include this vehicle bloc…
Continental Cross Contact RX, 245/50 R20, M&S I was driving my 2025 Cadillac Optiq. I was about 1 mile from my home driving at 35 mph or less when the rear passenger side tire blew out. There was a fist size hole in the track (bottom of tire) . I definitely didn’t run over anything. The car was towed to a Cadillac dealer who put on a new tire at my expense. At the dealers they said it was “unusual”. There was no warning lamps, messages, etc. I was lucky that I wasn’t on a highway traveling ay high speeds. There was only about 2,500 miles on …
Multiple times over the last four months of leasing this 2026 Cadillac Optiq, the Automatic Emergency Braking (AEB) system has malfunctioned and abruptly slammed on the brakes without warning, bringing the car to a sudden stop in the middle of our travel lane. All incidents occurred under similar optimal conditions: clear daylight, sunny skies, a clean windshield, and zero hazards or pedestrians in the road. Neither cruise control nor Super Cruise was engaged during any incident. The vehicle is updated with the latest software version. During…
On or around [XXX], while driving at approximately 40 mph, the automatic emergency braking / auto collision assist system on my 2025 Cadillac OPTIQ (VIN: [XXX]) activated without warning and brought the vehicle to a sudden stop. There was no obstacle, pedestrian, or hazard present in the roadway ahead of the vehicle at the time of activation. The vehicle was brought to Moore Cadillac, Chantilly, Virginia (RO# [XXX], check-in January 9, 2026). The dealership technician was unable to duplicate the concern on a diagnostic road test but found that…
On Friday August 7th, I was driving my 2026 Cadillac OPTIQ Luxury AWD at approximately 25 mph near Byron road in Tracy. While crossing a railroad track under normal driving conditions, both passenger-side tires, the right-front and right-rear, suddenly lost air and sustained sidewall ruptures. I did not strike a pothole, curb, debris, or any other visible object, and no foreign object or tread puncture was found. Both tires were Continental CrossContact RX, size 245/50 R20 105H XL, tubeless and were the original factory-installed tires. The vehi…
Vehicle: 2026 Cadillac Optiq AWD Purchased/Leased: Beverly Hills Cadillac, XXX (new lease) Current Mileage: 2,313 (XXX) The vehicle's Automatic Emergency Braking (AEB) system has repeatedly activated without any actual hazard present, bringing the vehicle to a complete, unexpected stop while driving. This has occurred a handful of times with 3 notable occasions: XXX – On the [XXX], the vehicle applied full automatic braking and came to a complete stop with no vehicle or obstacle ahead of it. XXX – On a winding road, the vehicle again automati…
On September 16, 2026, at approximately 3:30 PM, I was driving my 2026 Cadillac OPTIQ on a dry road under clear, blue-sky conditions. Cruise control was set at approximately 28 mph. There were no vehicles in front of me or behind me, and there were no apparent roadside objects or other conditions that should have presented a collision hazard. Without warning, the vehicle displayed a "Grab the Wheel" warning. My hands were already on the steering wheel at approximately the 10-and-2 positions. A red collision-alert box was also displayed on the…
The tire size experiencing failure is 245/50 R 20 Load Range XL Continental CROSSCONTACT RX with Contiseal technology. Passenger side rear. I drive a Cadillac Optiq 2026 Luxury This is now the fourth tire I’ve had to replace in a short period of time. These tires have plenty of tread on them and were just recently replaced with new tires because the other ones had a nail in a non-repairable zone. This is the second one I’ve had to replace in a week due to a similar issue that isn’t seemingly a nail. I pulled my car out of my driveway today a…
My 2026 Cadillac OPTIQ experienced two brake-system failures. The second occurred on September 14, 2026. The vehicle displayed brake-system warnings and braking performance was impaired. The vehicle previously received a brake-system-control-module reprogramming in August. The dealer has advised that the master cylinder and brake booster, which are one assembly on this vehicle, may be failing and is consulting Cadillac Engineering. The vehicle is currently at the dealership, and I have been provided a loaner. This incident may relate to NHTSA E…
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
No selected model years have a complete observation window. Choose an eligible year or a shorter window.
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Hi, For example, Audio would cut completely throughout the vehicle not allowing me to access any sources such as the On star board system in the event of a crash, music sources etc. In addition, when this happens all my safety features turn off on the car along with the screen going blank etc. This continued to happen on multiple occasions including with my kids and family in car on a 1 hour trip to Miami. I immediately one morning after experiencing the issue multiple times on my way to work texted my sales advisor. I made an appoint…
On or about December 2, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on December 16th. The car was "fixed" and I picked up later that evening. i was told that the OnStar module is broken and is on national backorder. The OnStar module is connected to, several critical safety and dr…
On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "fixeed" and we picked it up on December 2nd. Before we were able to leave the lot, the telematic system broke again. The dealership inspected the vehicle and confirmed that the telematics mo…
On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said “charging incomplete, try another charger” in spite of the fact that my battery was shown to be 80% full. At 10 mph, I could barely control the vehicle to get it more safely toward the shoulder of the road. I immediately activated the in-vehicle SOS syste…
Hi, For example, Audio would cut completely throughout the vehicle not allowing me to access any sources such as the On star board system in the event of a crash, music sources etc. In addition, when this happens all my safety features turn off on the car along with the screen going blank etc. This continued to happen on multiple occasions including with my kids and family in car on a 1 hour trip to Miami. I immediately one morning after experiencing the issue multiple times on my way to work texted my sales advisor. I made an appoint…
Hi, For example, Audio would cut completely throughout the vehicle not allowing me to access any sources such as the On star board system in the event of a crash, music sources etc. In addition, when this happens all my safety features turn off on the car along with the screen going blank etc. This continued to happen on multiple occasions including with my kids and family in car on a 1 hour trip to Miami. I immediately one morning after experiencing the issue multiple times on my way to work texted my sales advisor. I made an appoint…
On or around [XXX], while driving at approximately 40 mph, the automatic emergency braking / auto collision assist system on my 2025 Cadillac OPTIQ (VIN: [XXX]) activated without warning and brought the vehicle to a sudden stop. There was no obstacle, pedestrian, or hazard present in the roadway ahead of the vehicle at the time of activation. The vehicle was brought to Moore Cadillac, Chantilly, Virginia (RO# [XXX], check-in January 9, 2026). The dealership technician was unable to duplicate the concern on a diagnostic road test but found that…
Hi, For example, Audio would cut completely throughout the vehicle not allowing me to access any sources such as the On star board system in the event of a crash, music sources etc. In addition, when this happens all my safety features turn off on the car along with the screen going blank etc. This continued to happen on multiple occasions including with my kids and family in car on a 1 hour trip to Miami. I immediately one morning after experiencing the issue multiple times on my way to work texted my sales advisor. I made an appoint…
On or about December 2, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on December 16th. The car was "fixed" and I picked up later that evening. i was told that the OnStar module is broken and is on national backorder. The OnStar module is connected to, several critical safety and dr…
On or around [XXX], while driving at approximately 40 mph, the automatic emergency braking / auto collision assist system on my 2025 Cadillac OPTIQ (VIN: [XXX]) activated without warning and brought the vehicle to a sudden stop. There was no obstacle, pedestrian, or hazard present in the roadway ahead of the vehicle at the time of activation. The vehicle was brought to Moore Cadillac, Chantilly, Virginia (RO# [XXX], check-in January 9, 2026). The dealership technician was unable to duplicate the concern on a diagnostic road test but found that…
On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "fixeed" and we picked it up on December 2nd. Before we were able to leave the lot, the telematic system broke again. The dealership inspected the vehicle and confirmed that the telematics mo…
On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said “charging incomplete, try another charger” in spite of the fact that my battery was shown to be 80% full. At 10 mph, I could barely control the vehicle to get it more safely toward the shoulder of the road. I immediately activated the in-vehicle SOS syste…
Hi, For example, Audio would cut completely throughout the vehicle not allowing me to access any sources such as the On star board system in the event of a crash, music sources etc. In addition, when this happens all my safety features turn off on the car along with the screen going blank etc. This continued to happen on multiple occasions including with my kids and family in car on a 1 hour trip to Miami. I immediately one morning after experiencing the issue multiple times on my way to work texted my sales advisor. I made an appoint…
Hi, For example, Audio would cut completely throughout the vehicle not allowing me to access any sources such as the On star board system in the event of a crash, music sources etc. In addition, when this happens all my safety features turn off on the car along with the screen going blank etc. This continued to happen on multiple occasions including with my kids and family in car on a 1 hour trip to Miami. I immediately one morning after experiencing the issue multiple times on my way to work texted my sales advisor. I made an appoint…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
4 patterns with matching reports.
Hard or delayed shifting
1 mentions · 5.3% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11664409
I one pedal drive and concurrently regenerative breaking is on since November of 2018. Having reversed out of the garage and then closing the garage door and before I reversed on to the street the OptiQ roughly lurched forward while stationary. While slowly entering the home garage to park, the OptiQ performed a forward lurching over a wooden barrier touching the wall (5/31/25). The front grill has indentations. Cavender Cadillac advisor has not returned my call.
On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said “charging incomplete, try another charger” in spite of the fact that my battery was shown to be 80% full. At 10 mph, I could barely control the vehicle to get it more safely toward the shoulder of the road. I immediately activated the in-vehicle SOS syste…
Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b
Steering assistance concerns
1 mentions · 5.3% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11702646
On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "fixeed" and we picked it up on December 2nd. Before we were able to leave the lot, the telematic system broke again. The dealership inspected the vehicle and confirmed that the telematics mo…
On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "fixeed" and we picked it up on December 2nd. Before we were able to leave the lot, the telematic system broke again. The dealership inspected the vehicle and confirmed that the telematics mo…