Cruiser Rv SHADOW CRUISER recalls by model year
Explore the records behind recurring owner reports.
Key facts
11 owner complaints analyzed
13 distinct recall campaigns
3,000 mi median reported failure mileage
Scope: 1997 to 2024 model years. Data updated: . 7 complaints include usable failure mileage. View data status.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2008 | 1 |
| 2009 | 1 |
| 2010 | 2 |
| 2011 | 3 |
| 2012 | 2 |
| 2013 | 2 |
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 0 |
| 2021 | 2 |
| 2022 | 6 |
| 2023 | 2 |
| 2024 | 1 |
2008: 1; 2009: 1; 2010: 2; 2011: 3; 2012: 2; 2013: 2; 2014: 1; 2015: 1; 2016: 1; 2017: 1; 2018: 1; 2019: 0; 2021: 2; 2022: 6; 2023: 2; 2024: 1
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 1997 | 0 | 1 | Not available |
| 1998 | 0 | 1 | 0 |
| 1999 | 0 | 1 | 0 |
| 2000 | 0 | 1 | 0 |
| 2001 | 0 | 1 | 0 |
| 2002 | 0 | 1 | 0 |
| 2003 | 0 | 1 | 0 |
| 2006 | 0 | 1 | Not available |
| 2007 | 0 | 1 | 0 |
| 2008 | 0 | 1 | 0 |
| 2009 | 0 | 1 | 0 |
| 2010 | 0 | 2 | +1 |
| 2011 | 1 | 3 | +1 |
| 2012 | 1 | 2 | -1 |
| 2013 | 3 | 2 | 0 |
| 2014 | 0 | 1 | -1 |
| 2015 | 0 | 1 | 0 |
| 2016 | 2 | 1 | 0 |
| 2017 | 1 | 1 | 0 |
| 2018 | 0 | 1 | 0 |
| 2019 | 3 | 0 | -1 |
| 2021 | 0 | 2 | Not available |
| 2022 | 0 | 6 | +4 |
| 2023 | 0 | 2 | -4 |
| 2024 | 0 | 1 | -1 |
Recall history
13 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
07V420000 · Equipment:Recreational Vehicle/Trailer
Reported: 2007-09-06 (September 6, 2007) · Model years: 1997, 1998, 1999, 2000, 2001, 2002, 2003
ON CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: CRUISER RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CRUISER RV AT 1-574-457-6472.
NHTSA campaign record ↗13V649000 · Latches/Locks/Linkages
Reported: 2013-11-19 (November 19, 2013) · Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
Cruiser RV is recalling certain model year 2006-2013 Fun Finder, Shadow Cruiser, Fun Finder Xtra, Viewfinder, Signature, Radiance, Enterra recreational trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Consequence: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
Remedy: Cruiser RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began January 20, 2014. Owners may contact Cruiser RV at 1-260-562-3500 or Fastec at 1-800-837-2505.
NHTSA campaign record ↗17V751000 · Equipment
Reported: 2017-11-22 (November 22, 2017) · Model years: 2010, 2011, 2012, 2013, 2014, 2015, 2016
Cruiser RV (Cruiser) is recalling certain 2016-2017 Boss, Full House and Fun Finder Signature, 2018 Embrace and Striker FW, 2013-2016 Enterra and View Finder Signature, 2006-2016 Fun Finder, 2007-2015 Fun Finder Xtra, 2015-2017 Fun Finder Xtreme Lite and Shadow Cruiser Ultra Lite, 2016-2018 MPG, 2013-2017 Radiance, 2017-2018 Radiance Ultra Lite, 2010-2016 Shadow Cruiser, 2015-2016 Shadow Cruiser LE, 2017 South Fork, 2014-2018 Striker, 2009-2016 View Finder Lite, 2006-2007 Liberty, 2007 Land Roamer, 2009-2012 View Finder Toy Hauler, and 2006-2013 Fun Finder X recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Cruiser will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Cruiser customer service at 1-866-277-5630, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗11V497000 · Equipment:Other:Labels
Reported: 2011-10-05 (October 5, 2011) · Model years: 2011
CRUISER RV IS RECALLING CERTAIN MODEL YEAR 2011 SHADOW CRUISER AND VIEWFINDER RECREATIONAL VEHICLES, MANUFACTURED FROM APRIL 21, 2011, THROUGH SEPTEMBER 6, 2011. THESE VEHICLES HAVE THE INCORRECT FEDERAL ID TAG, GROSS VEHICLE WEIGHT RATING (GVWR) INFORMATION LABELS WHICH FAILS TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION."
Consequence: FAILURE TO FOLLOW PROPER VEHICLE LOADING SPECIFICATIONS BECAUSE OF A MISPRINTED LABEL COULD INCREASE THE RISK OF A CRASH.
Remedy: CRUISER RV WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT CRUISER RV AT 1-574-457-6472.
NHTSA campaign record ↗16V565000 · Exterior Lighting | Electrical System:Wiring
Reported: 2016-07-29 (July 29, 2016) · Model years: 2017
Cruiser RV (Cruiser) is recalling certain model year 2017 Shadow Cruiser, Fun Finder, MPG, Radiance, South Fork, and Stryker recreational trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Consequence: If the light overheats there would be an increased risk of a fire.
Remedy: Cruiser will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Cruiser customer service at 1-260-562-3500.
NHTSA campaign record ↗21V428000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems
Reported: 2021-06-04 (June 4, 2021) · Model years: 2018, 2021
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗21V993000 · Tires:Markings
Reported: 2021-12-20 (December 20, 2021) · Model years: 2021, 2022
Cruiser RV (Cruiser) is recalling certain 2021-2022 Shadow Cruiser and 2022 Twilight travel trailers. The Federal and Certification labels may indicate incorrect tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheel and Rims-Other Than Passenger Cars."
Consequence: Incorrect tire information can allow the operator to install incorrect replacement tires, which can affect towing, increasing the risk of a crash.
Remedy: Cruiser will mail owners replacement certification labels, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Cruiser customer service at 1-574-206-7920. Cruiser's number for this recall is RC000157.
NHTSA campaign record ↗22V293000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings
Reported: 2022-05-03 (May 3, 2022) · Model years: 2022
Cruiser RV (Cruiser) is recalling certain 2022 Cruiser Shadow Cruiser travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the fittings, as necessary, free of charge. Owner notification letters were mailed in June 27, 2022. Owners may contact Cruiser customer service at 1-574-206-7920.
NHTSA campaign record ↗22V306000 · Electrical System
Reported: 2022-05-06 (May 6, 2022) · Model years: 2022
Cruiser RV (Cruiser) is recalling certain 2022 Shadow Cruiser trailers. The 12-volt mini breaker cover for the slide-out was not installed during production, leading to exposed studs that could cause electrical arcing.
Consequence: Electrical arcing between the exposed studs and nearby aluminum ducting can increase the risk of fire and injury.
Remedy: Dealers will inspect the 12-volt mini breaker for the slide-out, and install a cover if necessary, free of charge. Owner notification letters were mailed June 21, 2022. Owners may contact Cruiser customer service at 1-574-206-7920.
NHTSA campaign record ↗22V433000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings
Reported: 2022-06-17 (June 17, 2022) · Model years: 2022
Cruiser RV (Cruiser) is recalling certain 2022 Shadow Cruiser, Embrace, MPG, Radiance, Hitch, Twilight, and Stryker travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the fittings, as necessary, free of charge. Owner notification letters were mailed in June 29, 2022. Owners may contact Cruiser customer service at 1-574-206-7920. Cruiser's number for this recall is 99.03.21.
NHTSA campaign record ↗22V521000 · Equipment:Other:Labels
Reported: 2022-07-21 (July 21, 2022) · Model years: 2022
Cruiser RV (Cruiser) is recalling certain 2022 Shadow Cruiser travel trailers. The Federal certification label shows the incorrect Gross Axle Weight Rating (GAWR), which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: The vehicle may be overloaded, increasing the risk of a crash.
Remedy: Cruiser will send out replacement certification labels, free of charge. Owners notification letters were mailed August 15, 2022. Owners may contact Cruiser at 1-574-206-7920.
NHTSA campaign record ↗22V593000 · Equipment:Recreational Vehicle/Trailer
Reported: 2022-08-08 (August 8, 2022) · Model years: 2022, 2023
Cruiser RV (Cruiser) is recalling certain 2022 MPG, Hitch, Radiance, Stryker, 2022-2023 Embrace, Shadow Cruiser, and Twilight travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy: Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed September 7, 2022. Owners may contact Cruiser customer service at 1-574-206-7920.
NHTSA campaign record ↗24V235000 · Equipment:Appliance:Oven/Stove/Cooktop
Reported: 2024-03-27 (March 27, 2024) · Model years: 2023, 2024
Cruiser RV (Cruiser) is recalling certain 2023-2024 Avenir, Embrace, Shadow Cruiser, Radiance, Stryker, MPG, 2024 Twilight travel trailers, and 2024 Essence fifth wheels. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Consequence: A circuit board that overheats increases the risk of a fire.
Remedy: Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Cruiser customer service at 1-574-206-7920.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
11 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Suspension | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10556073 · 3,000 miWITH ABOUT 3000 MILES ON THE UNIT I HAD TIRE FAILURE AT LOW SPEED. PROBLEM WAS EXCESS NEGATIVE CAMBER ON WHEELS RESULTING IN EXCESSIVE TIRE WEAR IN INSIDE 1 1/2 INCHES OF TIRE. IF, TIRE FAILURE HAD OCCURRED AT HIGHWAY SPEED, COULD HAVE BEEN SEVERE EVENT. CRUISER RV WOULD NOT ACCEPT ANY RESPONSIBILITY FOR THE REQUIRED REPLACEMENT OF FAILED AXLES THAT CREATED THE TIRE WEAR. REPLACEMENT AXLES WERE PROVIDED BY LIPPERT COMPONENTS THE MANUFACTURE OF ORIGINAL AXLES. CONSUMER PAID FOR LABOR FOR REPLACEMENT OF AXLES AND REQUIRED NEW TIRES. FAILUR… | 00.0%No examples available for this selection. | 133.3%ODI 10536572 · 5 miTHE FOLLOWING IS A THE LIST OF ISSUES REPORTED TO PIERCE RV AFTER OUR FIRST TRIP ON MAY 13, 2013: 1.SLIDE OUT MALFUNCTIONS:DOES NOT PROPERLY RETRACT OR RETURN-GAPS 2.OUTDOOR KITCHEN COUNTERTOP WARPED3.LEFT FRONT STABILIZER JACK BENT. LIST OF ISSUES REPORTED TO PIERCE RV JUNE 17, 2013: 1.OVEN WILL NOT STAY LIT. 2.OUTDOOR KITCHEN COUNTERTOPS STILL NOT REPAIRED. 3.LEFT FRONT STABILIZER JACK NOT REPAIRED. 4.SLIDE OUT STILL DOES NOT WORK PROPERLY 5.NO KEYS FOR OUTDOOR KITCHEN. 6.MIRROR OPPOSITE OF TV STAND IS EXTREMELY CROOKED. 7.OUTDOO… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 266.7%ODI 11242377 · 2,000 miTWO IDENTICAL TOW TRAILER RV"S MADE BY CRUISER RV 2018 &2019 MODEL 225RBS SHADOW CRUISER. SEVERE AXLE FAILURES ON BOTH TRAILERS AFTER APPROX 2,000 MILES USE.SEVERE CAMBER & TIRES OUT OF ALIGNMENT,SEVERE TIRE WEAR EXPOSING STEEL BELTS.BOTH CAMPERS HAVE CRACKED FRAMES ABOVE AXLE/SPRING MOUNTS.THE SAME AXLE ON THE 2018 TRAILER REPLACED LAST YEAR BY DEALER BUT FAILED AGAIN THIS YEAR SAME PROBLEM. THE 2019 TRAILER AXLES FAILED TWO MONTHS AFTER INITIAL PICKUP DATE OF APRIL 16, 2019. NOTE IT'S A BRAND NEW TRAILER! I CALLED CRUISER RV AND TOLD THEM OF … | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 10536572 · 5 miTHE FOLLOWING IS A THE LIST OF ISSUES REPORTED TO PIERCE RV AFTER OUR FIRST TRIP ON MAY 13, 2013: 1.SLIDE OUT MALFUNCTIONS:DOES NOT PROPERLY RETRACT OR RETURN-GAPS 2.OUTDOOR KITCHEN COUNTERTOP WARPED3.LEFT FRONT STABILIZER JACK BENT. LIST OF ISSUES REPORTED TO PIERCE RV JUNE 17, 2013: 1.OVEN WILL NOT STAY LIT. 2.OUTDOOR KITCHEN COUNTERTOPS STILL NOT REPAIRED. 3.LEFT FRONT STABILIZER JACK NOT REPAIRED. 4.SLIDE OUT STILL DOES NOT WORK PROPERLY 5.NO KEYS FOR OUTDOOR KITCHEN. 6.MIRROR OPPOSITE OF TV STAND IS EXTREMELY CROOKED. 7.OUTDOO… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 11576828The contact owns a 2016 Shadow Cruiser RV. The contact stated that while driving at an undisclosed speed, the rear leaf spring hanger and frame flanges fractured. The RV was diagnosed by an independent welder and the contact was informed that the leaf spring hanger and the frame flanges needed to be re-welded onto the RV. The RV was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that due to the age of the RV, and since the contact was not the original owner of the RV, the repair wo… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 133.3%ODI 11763599Lippert Components Inc Frame & Suspension Failure The frame and weld show inadequate strength and poor bonding, causing the rear leaf‑spring hanger to separate from the frame during normal towing. The surrounding metal deformed as the hanger detached, and the failure occurred without any impact, collision, or misuse. This created an immediate safety hazard due to axle misalignment, loss of control, and potential suspension component separation. The issue has been inspected and documented by an independent repair facility, and similar weld fail… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Wheels | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 10607963 · 3,000 miMODEL 280QBS. WE PURCHASED THIS IN JULY OF 2011 AND HAD GONE ON 4 LOCAL TRIPS. WE WENT ON A VACATION OUT WEST FROM DERRY NH. WE STOPPED IN RAPID CITY, SD FOR SEVERAL DAYS. ANOTHER CAMPER NEXT TO US HAD A SHADOW CRUISER FUN FINDER AND TOLD US HE HAD ISSUES WITH HIS TIRES. THE TREAD HAD WORN OUT. WE CHECKED OUR TIRES AND NOTICED THE INSIDE EDGE OF OUR TIRES HAD WORN DOWN ALSO. BEFORE WE HEADED TO YELLOWSTONE VIA CODY, WY WE HAD TO REPLACE ALL OUR TIRES. WE SAVED THESE TIRES AND UPON RETURN SPOKE TO OUR DEALER. THEY REPLACED THE COST OF … | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11016089 · 5,000 miI HAVE A DEXTER 3500# DUAL AXLE ON A 2017 CRUISER RV SHADOW CRUISER 280QBS THAT HAD A LEFT REAR TIRE COMPLETELY WEAR OUT TO TREADS WITH ONLY ABOUT 5000 MILES. RV WAS TAKEN TO SERVICE CENTER WHEN THEY FOUND THE LUG NUT HOLDING THE WHEEL ON ALMOST OFF. DEXTER HAS REFUSED TO PAY FOR THE TIRE AND REPAIR BUT HAS SAID THEY WILL SHIP A NEW AXLE FOR ME TO HAVE INSTALLED. THEY SAID PUTTING A NEW TIRE ON THE OLD AXLE WILL NOT FIX THE PROBLEM BUT THE NEW AXLE WILL BUT THEY STILL REFUSE TO TAKE RESPONSIBILITY FOR IT. THEY HAVE HAD A RECALL FOR THE SAME ISS… | 0UnavailableNo examples available for this selection. | 133.3%ODI 11242377 · 2,000 miTWO IDENTICAL TOW TRAILER RV"S MADE BY CRUISER RV 2018 &2019 MODEL 225RBS SHADOW CRUISER. SEVERE AXLE FAILURES ON BOTH TRAILERS AFTER APPROX 2,000 MILES USE.SEVERE CAMBER & TIRES OUT OF ALIGNMENT,SEVERE TIRE WEAR EXPOSING STEEL BELTS.BOTH CAMPERS HAVE CRACKED FRAMES ABOVE AXLE/SPRING MOUNTS.THE SAME AXLE ON THE 2018 TRAILER REPLACED LAST YEAR BY DEALER BUT FAILED AGAIN THIS YEAR SAME PROBLEM. THE 2019 TRAILER AXLES FAILED TWO MONTHS AFTER INITIAL PICKUP DATE OF APRIL 16, 2019. NOTE IT'S A BRAND NEW TRAILER! I CALLED CRUISER RV AND TOLD THEM OF … | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electrical System | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 11232398 · 5,000 miTL* THE CONTACT OWNS A 2016 CRUISER RV SHADOW CRUISER. WHILE OPERATING THE VEHICLE, THERE WAS A GROUNDING FAILURE THAT CAUSED AN ELECTRICAL SHOCK WHEN METAL PARTS WERE CONTACTED ON THE VEHICLE. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, BURNED WIRES WERE LOCATED UNDER THE FRAME OF THE TRAILER. THE VEHICLE WAS NOT REPAIRED. QUALITY RV SOLUTIONS (133 SN2738, ALVARADO, TX 76009) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS INVALID. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 133.3%ODI 11436440The contact owns a 2019 Cruiser RV Shadow Cruiser RV. The contact received notification of NHTSA Campaign Number: 21V428000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was not yet contacted. The contact called the number listed on the recall notice and left a message but received no return call. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced the failure. Parts distribution disconnect. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment:Recreational Vehicle/Trailer | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 10541664CPSC: I1380372A. 2013 SHADOW CRUISER. CONSUMER STATED SHE WAS HAVING MULTIPLE PROBLEMS WITH THE TRAILER. *LN THE CONSUMER STATED THE SLIDE OUT MALFUNCTIONED. IT DID NOT PROPERLY RETRACT, WHEN IT WAS PULLED IN. THE KITCHEN COUNTERTOPS AND CUTTING BOARD WERE WARPED AFTER ONE USE, THE LEFT FRONT DRIVER'S STABILIZER JACK WAS BENT. THERE WAS A PROPANE LEAK ON THE DRIVER'S SIDE AND THE TANK MOUNT BOLT WAS BROKEN AND RUSTED. THE RAIL SYSTEM WAS SHOWING SIGNS OF HEAVY DAMAGE FROM BEING IMPROPERLY INSTALLED. THERE WAS A HORRIBLE NOISE, WHEN THE SLIDE W… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment:Recreational Vehicle/Trailer:Lpg Systems:Water Heater | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 10467870 · 1,000 miTL* THE CONTACT OWNS A 2013 CRUISER RV 280QBS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ANOTHER DRIVER NOTICED THAT THE PROPANE FUEL LINE DETACHED FROM THE TRAILER. THE FUEL LINE WAS SEEN DRAGGING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TIED THE FUEL LINE BACK ONTO THE VEHICLE. PROPANE WAS LEAKING FROM THE LINE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY HAD NEVER RECEIVED ANY COMPLAINTS SIMILAR TO THE CONTACT'S. THE FAILURE AND THE CURRENT MILEAGE WAS 1,000. UPDATED 8/31/12 *CN THE CONSUMER STATED THE DEALE… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Exterior Lighting | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 10467870 · 1,000 miTL* THE CONTACT OWNS A 2013 CRUISER RV 280QBS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ANOTHER DRIVER NOTICED THAT THE PROPANE FUEL LINE DETACHED FROM THE TRAILER. THE FUEL LINE WAS SEEN DRAGGING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TIED THE FUEL LINE BACK ONTO THE VEHICLE. PROPANE WAS LEAKING FROM THE LINE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY HAD NEVER RECEIVED ANY COMPLAINTS SIMILAR TO THE CONTACT'S. THE FAILURE AND THE CURRENT MILEAGE WAS 1,000. UPDATED 8/31/12 *CN THE CONSUMER STATED THE DEALE… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Suspension | Too few reports for a range | 2,000 mi | 3 (sparse) | ODI 10556073 · 3,000 miWITH ABOUT 3000 MILES ON THE UNIT I HAD TIRE FAILURE AT LOW SPEED. PROBLEM WAS EXCESS NEGATIVE CAMBER ON WHEELS RESULTING IN EXCESSIVE TIRE WEAR IN INSIDE 1 1/2 INCHES OF TIRE. IF, TIRE FAILURE HAD OCCURRED AT HIGHWAY SPEED, COULD HAVE BEEN SEVERE EVENT. CRUISER RV WOULD NOT ACCEPT ANY RESPONSIBILITY FOR THE REQUIRED REPLACEMENT OF FAILED AXLES THAT CREATED THE TIRE WEAR. REPLACEMENT AXLES WERE PROVIDED BY LIPPERT COMPONENTS THE MANUFACTURE OF ORIGINAL AXLES. CONSUMER PAID FOR LABOR FOR REPLACEMENT OF AXLES AND REQUIRED NEW TIRES. FAILUR… ODI 10536572 · 5 miTHE FOLLOWING IS A THE LIST OF ISSUES REPORTED TO PIERCE RV AFTER OUR FIRST TRIP ON MAY 13, 2013: 1.SLIDE OUT MALFUNCTIONS:DOES NOT PROPERLY RETRACT OR RETURN-GAPS 2.OUTDOOR KITCHEN COUNTERTOP WARPED3.LEFT FRONT STABILIZER JACK BENT. LIST OF ISSUES REPORTED TO PIERCE RV JUNE 17, 2013: 1.OVEN WILL NOT STAY LIT. 2.OUTDOOR KITCHEN COUNTERTOPS STILL NOT REPAIRED. 3.LEFT FRONT STABILIZER JACK NOT REPAIRED. 4.SLIDE OUT STILL DOES NOT WORK PROPERLY 5.NO KEYS FOR OUTDOOR KITCHEN. 6.MIRROR OPPOSITE OF TV STAND IS EXTREMELY CROOKED. 7.OUTDOO… ODI 11242377 · 2,000 miTWO IDENTICAL TOW TRAILER RV"S MADE BY CRUISER RV 2018 &2019 MODEL 225RBS SHADOW CRUISER. SEVERE AXLE FAILURES ON BOTH TRAILERS AFTER APPROX 2,000 MILES USE.SEVERE CAMBER & TIRES OUT OF ALIGNMENT,SEVERE TIRE WEAR EXPOSING STEEL BELTS.BOTH CAMPERS HAVE CRACKED FRAMES ABOVE AXLE/SPRING MOUNTS.THE SAME AXLE ON THE 2018 TRAILER REPLACED LAST YEAR BY DEALER BUT FAILED AGAIN THIS YEAR SAME PROBLEM. THE 2019 TRAILER AXLES FAILED TWO MONTHS AFTER INITIAL PICKUP DATE OF APRIL 16, 2019. NOTE IT'S A BRAND NEW TRAILER! I CALLED CRUISER RV AND TOLD THEM OF … |
| Structure | Too few reports for a range | 5 mi | 1 (sparse) | ODI 10536572 · 5 miTHE FOLLOWING IS A THE LIST OF ISSUES REPORTED TO PIERCE RV AFTER OUR FIRST TRIP ON MAY 13, 2013: 1.SLIDE OUT MALFUNCTIONS:DOES NOT PROPERLY RETRACT OR RETURN-GAPS 2.OUTDOOR KITCHEN COUNTERTOP WARPED3.LEFT FRONT STABILIZER JACK BENT. LIST OF ISSUES REPORTED TO PIERCE RV JUNE 17, 2013: 1.OVEN WILL NOT STAY LIT. 2.OUTDOOR KITCHEN COUNTERTOPS STILL NOT REPAIRED. 3.LEFT FRONT STABILIZER JACK NOT REPAIRED. 4.SLIDE OUT STILL DOES NOT WORK PROPERLY 5.NO KEYS FOR OUTDOOR KITCHEN. 6.MIRROR OPPOSITE OF TV STAND IS EXTREMELY CROOKED. 7.OUTDOO… |
| Wheels | Too few reports for a range | 3,000 mi | 3 (sparse) | ODI 10607963 · 3,000 miMODEL 280QBS. WE PURCHASED THIS IN JULY OF 2011 AND HAD GONE ON 4 LOCAL TRIPS. WE WENT ON A VACATION OUT WEST FROM DERRY NH. WE STOPPED IN RAPID CITY, SD FOR SEVERAL DAYS. ANOTHER CAMPER NEXT TO US HAD A SHADOW CRUISER FUN FINDER AND TOLD US HE HAD ISSUES WITH HIS TIRES. THE TREAD HAD WORN OUT. WE CHECKED OUR TIRES AND NOTICED THE INSIDE EDGE OF OUR TIRES HAD WORN DOWN ALSO. BEFORE WE HEADED TO YELLOWSTONE VIA CODY, WY WE HAD TO REPLACE ALL OUR TIRES. WE SAVED THESE TIRES AND UPON RETURN SPOKE TO OUR DEALER. THEY REPLACED THE COST OF … ODI 11016089 · 5,000 miI HAVE A DEXTER 3500# DUAL AXLE ON A 2017 CRUISER RV SHADOW CRUISER 280QBS THAT HAD A LEFT REAR TIRE COMPLETELY WEAR OUT TO TREADS WITH ONLY ABOUT 5000 MILES. RV WAS TAKEN TO SERVICE CENTER WHEN THEY FOUND THE LUG NUT HOLDING THE WHEEL ON ALMOST OFF. DEXTER HAS REFUSED TO PAY FOR THE TIRE AND REPAIR BUT HAS SAID THEY WILL SHIP A NEW AXLE FOR ME TO HAVE INSTALLED. THEY SAID PUTTING A NEW TIRE ON THE OLD AXLE WILL NOT FIX THE PROBLEM BUT THE NEW AXLE WILL BUT THEY STILL REFUSE TO TAKE RESPONSIBILITY FOR IT. THEY HAVE HAD A RECALL FOR THE SAME ISS… ODI 11242377 · 2,000 miTWO IDENTICAL TOW TRAILER RV"S MADE BY CRUISER RV 2018 &2019 MODEL 225RBS SHADOW CRUISER. SEVERE AXLE FAILURES ON BOTH TRAILERS AFTER APPROX 2,000 MILES USE.SEVERE CAMBER & TIRES OUT OF ALIGNMENT,SEVERE TIRE WEAR EXPOSING STEEL BELTS.BOTH CAMPERS HAVE CRACKED FRAMES ABOVE AXLE/SPRING MOUNTS.THE SAME AXLE ON THE 2018 TRAILER REPLACED LAST YEAR BY DEALER BUT FAILED AGAIN THIS YEAR SAME PROBLEM. THE 2019 TRAILER AXLES FAILED TWO MONTHS AFTER INITIAL PICKUP DATE OF APRIL 16, 2019. NOTE IT'S A BRAND NEW TRAILER! I CALLED CRUISER RV AND TOLD THEM OF … |
| Electrical System | Too few reports for a range | 5,000 mi | 1 (sparse) | ODI 11232398 · 5,000 miTL* THE CONTACT OWNS A 2016 CRUISER RV SHADOW CRUISER. WHILE OPERATING THE VEHICLE, THERE WAS A GROUNDING FAILURE THAT CAUSED AN ELECTRICAL SHOCK WHEN METAL PARTS WERE CONTACTED ON THE VEHICLE. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, BURNED WIRES WERE LOCATED UNDER THE FRAME OF THE TRAILER. THE VEHICLE WAS NOT REPAIRED. QUALITY RV SOLUTIONS (133 SN2738, ALVARADO, TX 76009) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS INVALID. |
| Equipment:Recreational Vehicle/Trailer:Lpg Systems:Water Heater | Too few reports for a range | 1,000 mi | 1 (sparse) | ODI 10467870 · 1,000 miTL* THE CONTACT OWNS A 2013 CRUISER RV 280QBS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ANOTHER DRIVER NOTICED THAT THE PROPANE FUEL LINE DETACHED FROM THE TRAILER. THE FUEL LINE WAS SEEN DRAGGING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TIED THE FUEL LINE BACK ONTO THE VEHICLE. PROPANE WAS LEAKING FROM THE LINE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY HAD NEVER RECEIVED ANY COMPLAINTS SIMILAR TO THE CONTACT'S. THE FAILURE AND THE CURRENT MILEAGE WAS 1,000. UPDATED 8/31/12 *CN THE CONSUMER STATED THE DEALE… |
| Exterior Lighting | Too few reports for a range | 1,000 mi | 1 (sparse) | ODI 10467870 · 1,000 miTL* THE CONTACT OWNS A 2013 CRUISER RV 280QBS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ANOTHER DRIVER NOTICED THAT THE PROPANE FUEL LINE DETACHED FROM THE TRAILER. THE FUEL LINE WAS SEEN DRAGGING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TIED THE FUEL LINE BACK ONTO THE VEHICLE. PROPANE WAS LEAKING FROM THE LINE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY HAD NEVER RECEIVED ANY COMPLAINTS SIMILAR TO THE CONTACT'S. THE FAILURE AND THE CURRENT MILEAGE WAS 1,000. UPDATED 8/31/12 *CN THE CONSUMER STATED THE DEALE… |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 1 | None | ODI 11763599Lippert Components Inc Frame & Suspension Failure The frame and weld show inadequate strength and poor bonding, causing the rear leaf‑spring hanger to separate from the frame during normal towing. The surrounding metal deformed as the hanger detached, and the failure occurred without any impact, collision, or misuse. This created an immediate safety hazard due to axle misalignment, loss of control, and potential suspension component separation. The issue has been inspected and documented by an independent repair facility, and similar weld fail… |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Suspension | Structure | Wheels | Electrical System | Equipment | Equipment:Recreational Vehicle/Trailer | Equipment:Recreational Vehicle/Trailer:Lpg Systems:Water Heater | Exterior Lighting |
|---|---|---|---|---|---|---|---|---|
| Suspension | — | 2ODI 10536572 · 5 miTHE FOLLOWING IS A THE LIST OF ISSUES REPORTED TO PIERCE RV AFTER OUR FIRST TRIP ON MAY 13, 2013: 1.SLIDE OUT MALFUNCTIONS:DOES NOT PROPERLY RETRACT OR RETURN-GAPS 2.OUTDOOR KITCHEN COUNTERTOP WARPED3.LEFT FRONT STABILIZER JACK BENT. LIST OF ISSUES REPORTED TO PIERCE RV JUNE 17, 2013: 1.OVEN WILL NOT STAY LIT. 2.OUTDOOR KITCHEN COUNTERTOPS STILL NOT REPAIRED. 3.LEFT FRONT STABILIZER JACK NOT REPAIRED. 4.SLIDE OUT STILL DOES NOT WORK PROPERLY 5.NO KEYS FOR OUTDOOR KITCHEN. 6.MIRROR OPPOSITE OF TV STAND IS EXTREMELY CROOKED. 7.OUTDOO… ODI 11763599Lippert Components Inc Frame & Suspension Failure The frame and weld show inadequate strength and poor bonding, causing the rear leaf‑spring hanger to separate from the frame during normal towing. The surrounding metal deformed as the hanger detached, and the failure occurred without any impact, collision, or misuse. This created an immediate safety hazard due to axle misalignment, loss of control, and potential suspension component separation. The issue has been inspected and documented by an independent repair facility, and similar weld fail… | 1ODI 11242377 · 2,000 miTWO IDENTICAL TOW TRAILER RV"S MADE BY CRUISER RV 2018 &2019 MODEL 225RBS SHADOW CRUISER. SEVERE AXLE FAILURES ON BOTH TRAILERS AFTER APPROX 2,000 MILES USE.SEVERE CAMBER & TIRES OUT OF ALIGNMENT,SEVERE TIRE WEAR EXPOSING STEEL BELTS.BOTH CAMPERS HAVE CRACKED FRAMES ABOVE AXLE/SPRING MOUNTS.THE SAME AXLE ON THE 2018 TRAILER REPLACED LAST YEAR BY DEALER BUT FAILED AGAIN THIS YEAR SAME PROBLEM. THE 2019 TRAILER AXLES FAILED TWO MONTHS AFTER INITIAL PICKUP DATE OF APRIL 16, 2019. NOTE IT'S A BRAND NEW TRAILER! I CALLED CRUISER RV AND TOLD THEM OF … | 0 | 0 | 0 | 0 | 0 |
| Structure | 2ODI 10536572 · 5 miTHE FOLLOWING IS A THE LIST OF ISSUES REPORTED TO PIERCE RV AFTER OUR FIRST TRIP ON MAY 13, 2013: 1.SLIDE OUT MALFUNCTIONS:DOES NOT PROPERLY RETRACT OR RETURN-GAPS 2.OUTDOOR KITCHEN COUNTERTOP WARPED3.LEFT FRONT STABILIZER JACK BENT. LIST OF ISSUES REPORTED TO PIERCE RV JUNE 17, 2013: 1.OVEN WILL NOT STAY LIT. 2.OUTDOOR KITCHEN COUNTERTOPS STILL NOT REPAIRED. 3.LEFT FRONT STABILIZER JACK NOT REPAIRED. 4.SLIDE OUT STILL DOES NOT WORK PROPERLY 5.NO KEYS FOR OUTDOOR KITCHEN. 6.MIRROR OPPOSITE OF TV STAND IS EXTREMELY CROOKED. 7.OUTDOO… ODI 11763599Lippert Components Inc Frame & Suspension Failure The frame and weld show inadequate strength and poor bonding, causing the rear leaf‑spring hanger to separate from the frame during normal towing. The surrounding metal deformed as the hanger detached, and the failure occurred without any impact, collision, or misuse. This created an immediate safety hazard due to axle misalignment, loss of control, and potential suspension component separation. The issue has been inspected and documented by an independent repair facility, and similar weld fail… | — | 0 | 0 | 0 | 0 | 0 | 0 |
| Wheels | 1ODI 11242377 · 2,000 miTWO IDENTICAL TOW TRAILER RV"S MADE BY CRUISER RV 2018 &2019 MODEL 225RBS SHADOW CRUISER. SEVERE AXLE FAILURES ON BOTH TRAILERS AFTER APPROX 2,000 MILES USE.SEVERE CAMBER & TIRES OUT OF ALIGNMENT,SEVERE TIRE WEAR EXPOSING STEEL BELTS.BOTH CAMPERS HAVE CRACKED FRAMES ABOVE AXLE/SPRING MOUNTS.THE SAME AXLE ON THE 2018 TRAILER REPLACED LAST YEAR BY DEALER BUT FAILED AGAIN THIS YEAR SAME PROBLEM. THE 2019 TRAILER AXLES FAILED TWO MONTHS AFTER INITIAL PICKUP DATE OF APRIL 16, 2019. NOTE IT'S A BRAND NEW TRAILER! I CALLED CRUISER RV AND TOLD THEM OF … | 0 | — | 0 | 0 | 0 | 0 | 0 |
| Electrical System | 0 | 0 | 0 | — | 0 | 0 | 0 | 0 |
| Equipment | 0 | 0 | 0 | 0 | — | 0 | 0 | 0 |
| Equipment:Recreational Vehicle/Trailer | 0 | 0 | 0 | 0 | 0 | — | 0 | 0 |
| Equipment:Recreational Vehicle/Trailer:Lpg Systems:Water Heater | 0 | 0 | 0 | 0 | 0 | 0 | — | 1ODI 10467870 · 1,000 miTL* THE CONTACT OWNS A 2013 CRUISER RV 280QBS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ANOTHER DRIVER NOTICED THAT THE PROPANE FUEL LINE DETACHED FROM THE TRAILER. THE FUEL LINE WAS SEEN DRAGGING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TIED THE FUEL LINE BACK ONTO THE VEHICLE. PROPANE WAS LEAKING FROM THE LINE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY HAD NEVER RECEIVED ANY COMPLAINTS SIMILAR TO THE CONTACT'S. THE FAILURE AND THE CURRENT MILEAGE WAS 1,000. UPDATED 8/31/12 *CN THE CONSUMER STATED THE DEALE… |
| Exterior Lighting | 0 | 0 | 0 | 0 | 0 | 0 | 1ODI 10467870 · 1,000 miTL* THE CONTACT OWNS A 2013 CRUISER RV 280QBS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ANOTHER DRIVER NOTICED THAT THE PROPANE FUEL LINE DETACHED FROM THE TRAILER. THE FUEL LINE WAS SEEN DRAGGING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TIED THE FUEL LINE BACK ONTO THE VEHICLE. PROPANE WAS LEAKING FROM THE LINE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY HAD NEVER RECEIVED ANY COMPLAINTS SIMILAR TO THE CONTACT'S. THE FAILURE AND THE CURRENT MILEAGE WAS 1,000. UPDATED 8/31/12 *CN THE CONSUMER STATED THE DEALE… | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.