U.S. public vehicle records

Dodge QUAD problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

50 owner complaints analyzed

0 distinct recall campaigns

75,000 mi median reported failure mileage

Scope: 1998 to 2002 model years. Data updated: 2026-10-01 (October 1, 2026). 27 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Structure is the most frequently named component, appearing in 9 of 50 complaints (18.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	6	12.0%
Electrical and battery issues	4	8.0%
Steering behavior	4	8.0%
Transmission and shifting	2	4.0%
Engine operation	1	2.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure

Steering

Electrical System

Air Bags

Air Bags:Frontal

Engine And Engine Cooling:Engine

Power Train:Automatic Transmission

Suspension:Front

Structure: 9; Steering: 4; Electrical System: 3; Air Bags: 2; Air Bags:Frontal: 2; Engine And Engine Cooling:Engine: 2; Power Train:Automatic Transmission: 2; Suspension:Front: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 1; 25,000 to 49,999: 6; 50,000 to 74,999: 6; 75,000 to 99,999: 6; 100,000 to 149,999: 6; 150,000 and above: 2

25,000 to 49,999 miles has the most reports with usable mileage (6). 23 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1998

1999

2000

2002

2003

2004

2005

2006

2007

2008

2009

2012

2013

2014

2015

1998: 3; 1999: 6; 2000: 4; 2002: 2; 2003: 7; 2004: 7; 2005: 1; 2006: 2; 2007: 4; 2008: 2; 2009: 5; 2012: 1; 2013: 3; 2014: 2; 2015: 1

Pattern summary

Structure leads the component reports. Braking behavior appears in 6 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 826396 · 1998-08-07 (August 7, 1998)

WHEN APPLYING BRAKES ,VEHICLE WILL STEER TO THE LEFT WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL. DEALER HAS REPLACED CALIPERS AND PADS. ALSO, HAS TURNED REAR DRUMS. DEFECT IS STILL OCCURRING,INTERMITTED PROBLEM. *AK

Owner-reported narrative. Look up ODI 826396 at NHTSA ↗

Owner report 10669346 · 2014-12-31 (December 31, 2014)

THIS IS A NECESSITY THAT DODGE NEEDS TO RECALL AND REIMBURSE PEOPLE FOR THEIR LOSES! I PERSONALLY SENT A LETTER TO THE DODGE CORPORATION TELLING THEM OF THIS DANGEROUS PRODUCT! THEIR ANSWER! SORRY FOR YOUR LOSS! THE DASH BOARDS OF THE LATE MODEL 90'S AND EARLY 2000 TRUCKS MADE BY DODGE WERE BUILT WITH CHEAPLY MADE MATERIAL. YOU COULD ARMORAL OR WHATEVER CLEANER AND PRESERVER YOU WANT AND THE DASH WOULD STILL FALL APART. THE MATERIAL FROM THE DASH AND DUCTS WILL FALL ON THE HEATER ELEMENT AND CATCH THE INSIDE OF THE VEHICLE ON FIRE THE INSI…

Owner-reported narrative. 155,000 miles reported. Look up ODI 10669346 at NHTSA ↗

Owner report 10275606 · 2009-07-02 (July 2, 2009)

DEFECTS IN MANUFACTURER DASHBOARD CREATION PROCESS MAY LEAD DASHBOARD TO FAIL BY WAY OF CRACKING AND EROSION. THIS FAILURE OF THE 97-02 DODGE RAM DOES NOT ALLOW FOR SUFFICIENT IMPACT RESISTANCE IN A FRONTAL ACCIDENT AND MAY CAUSE FAILURES OF THE AIRBAG SYSTEM DUE TO PIECES OF THE BROKEN DASH INTERFERING WITH SUPPLEMENTAL RESTRAINT SYSTEMS HOUSED WITHIN THE DASHBOARD. THIS MAY ALSO CAUSE THE SUPPLEMENTAL RESTRAINT SYSTEM TO FAIL TO DEPLOY DUE TO DASHBOARD SUPPORT BEING ERODED AWAY. CRACKING AND BREAKAGE OF DASHBOARD MAY ALSO CAUSE ELECTRICAL FIR…

Owner-reported narrative. 95,500 miles reported. Look up ODI 10275606 at NHTSA ↗

Owner report 10284737 · 2009-09-21 (September 21, 2009)

I PURCHASED A DODGE RAM 1500 IN NOVEMBER OF 1999 FROM A CHARLESTON SC DEALERSHIP. IN 1993 THE DASH BEGAN TO START CRACKING AND WHEN WE SHOWED IT TO THE DEALER THEY SAID THAT IT WAS NOT THERE RESPONSIBILITY AND THAT IT WOULD COST $1000.00 TO REPLACE IT. AFTER COMPLAINING TO DODGE THE REPAIRS WHERE DONE AT NO COST TO ME. AFTER A FEW SHORT MONTHS LATER WE MOVED TO CRESTVIEW FL WHERE MORE CRACK STARTED FORMING UNTIL THE POINT THAT WE HAD 5 THAT FORMED FORM ABOVE THE CONSOLE DISPLAY AND THE PASSENGER AIRBAG. DUE TO MY CONCERNS THAT THE BAG WOULD…

Owner-reported narrative. 81,642 miles reported. Look up ODI 10284737 at NHTSA ↗

Owner report 541815 · 1998-10-05 (October 5, 1998)

THE DESIGN LOCATION OF THE HORN CAUSES THE DRIVE TO GROPE FOR THE HORN BECAUSE IT IS LOCATED IN THE AIRBAG COMPARTMENT INSTEAD OF ON THE STEERING WHEEL SPOKES.

Owner-reported narrative. Look up ODI 541815 at NHTSA ↗

Owner report 10220365 · 2008-03-07 (March 7, 2008)

1999 QUAD CAB STEERING IS VERY LOOSE. GEAR BOX LEAKING, REPLACED, STEERING IS STILL VERY LOOSE. ALL TIE RODS, AXLE JOINTS, SHOCKS, DRAG LINK, STEERING DAMPER REPLACED, ALIGNMENT COMPLETED. STEERING IS STILL VERY LOOSE. DEALERSHIP TECHNICIAN STATES PROBLEM KNOWN OF, DON'T KNOW HOW TO REMEDY. THIS HAS BEEN AN ISSUE SINCE TIME PURCHASED, APPROX. 5 YEARS. *TR

Owner-reported narrative. 50,000 miles reported. Look up ODI 10220365 at NHTSA ↗

Owner report 540653 · 1998-09-07 (September 7, 1998)

TRANSMISSION SHIFTS INTO NEUTRAL WHEN THE VEHICLE HITS A MODERATE TO LARGE BUMP.

Owner-reported narrative. Look up ODI 540653 at NHTSA ↗

Owner report 10011793 · 2003-04-07 (April 7, 2003)

THE TRANSMISSION OIL TEMPERATURE LIGHT CAME ON WHILE DRIVING, AND THEN THE TRANSMISSION FAILED TO RE-ENGAGE, THE MECHANIC INFORMED THE CONSUMER A NEW TRANSMISSION WAS NEEDED. *TS *JB

Owner-reported narrative. 53,377 miles reported. Look up ODI 10011793 at NHTSA ↗

Owner report 10750111 · 2015-08-20 (August 20, 2015)

REPLACED ALL SENSORS, SPARK PLUG AND WIRES, ROTOR AND CAP, VACUUM HOSES, POWERTRAIN RELAYS, AND ALL PARTS ASSOCIATED WITH AUTOMATIC POWERTRAIN SHUTDOWN REVEALING NO ENGINE CODES. RANDOM STALLS AT ANY SPEED INCLUDING FREEWAY. DEALER PROVIDES NO SOLUTION BECAUSE OF RANDOM EVENTS ONLY. IT IS MY SUSPICION THAT THE AIRBAGS DON'T WORK WHEN THE POWERTRAIN CURRENT IS SHUT OFF AUTOMATICALLY?

Owner-reported narrative. 139,000 miles reported. Look up ODI 10750111 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

1998

1999

2000

2001

2002

1998: 0; 1999: 0; 2000: 0; 2001: 0; 2002: 0

First model yearSecond model year

Year-by-year records

Dodge QUAD model-year comparison
Model year	Complaints	Change in recalls
1998	11	Not available
1999	12	0
2000	10	0
2001	8	0
2002	9	0

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

50 unique complaints in this selection. Analysis snapshot: 2026-10-01.

54.0%Usable mileage27 / 50 records

82.0%Valid incident date41 / 50 records

100.0%Valid filing date50 / 50 records

82.0%Ordered incident and filing dates41 / 50 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	1998	1999	2000	2001	2002
Structure	19.1% ODI 10294133 · 165,000 mi 1998 DODGE RAM QUAD CAB- DASH IS CRACKING. THIS TRUCK IS AND HAS BEEN ALWAYS GARAGED. NEGLECT AND MISUSE IS NOT AN ISSUE. ORIGINAL ORDER. *TR Look up ODI 10294133 at NHTSA ↗	325.0% ODI 10191597 · 62,000 mi 1999 DODGE RAM 1500 DASHBOARD CRACKED, FALLING APART, SINK HOLE ON TOP OF DASHBOARD. *AK Look up ODI 10191597 at NHTSA ↗	110.0% ODI 10519600 · 99,000 mi THE HOLE DASH HAS CRACKED AND FALLING APART AND FACE PLATE IS CRACKED TOO. I AM SCARED THAT IF I HAVE A WRECK GOD FORBID THAT IT WILL BUST THE AIR BAG AND IT WANT SAVE MY LIFE OR IT WILL FLY APART AND CUT ME UP WITH ALL THOSE SHARP PIECES. *TR Look up ODI 10519600 at NHTSA ↗	00.0% No examples available for this selection.	444.4% ODI 10191025 · 45,000 mi ON THE 2002 DODGE 1500 QUAD CAB THE DASHBOARD HAS SEVERAL CRACKS THAT ARE GROWING. IN 40 YEARS OF CARS NEVER HAD A DASHBOARD CRACK LIKE THIS. SEVERAL LARGE CRACKS IN FRONT DASHBOARD AND NOW SMALLER ONES APPEARING IN BACK DASHBOARD. ASKED DEALER ABOUT REPAIR PARTS WAS TOLD THAT WOULD COST OVER $500 LAST YEAR AND PARTS COUNTER HAD BEEN ORDERING MANY FOR REPAIRS. DIDN'T KNOW CRACKS WOULD GROW, OR THAT IT COULD COLLAPSE. CRACKS STARTED ABOUT THREE YEARS AGO, ARE GETTING WORSE , AND LAST YEAR HAD TO REPAIR AIR CONDITIONER BUT OTHER THAN THAT TRUC… Look up ODI 10191025 at NHTSA ↗
Steering	00.0% No examples available for this selection.	18.3% ODI 10220365 · 50,000 mi 1999 QUAD CAB STEERING IS VERY LOOSE. GEAR BOX LEAKING, REPLACED, STEERING IS STILL VERY LOOSE. ALL TIE RODS, AXLE JOINTS, SHOCKS, DRAG LINK, STEERING DAMPER REPLACED, ALIGNMENT COMPLETED. STEERING IS STILL VERY LOOSE. DEALERSHIP TECHNICIAN STATES PROBLEM KNOWN OF, DON'T KNOW HOW TO REMEDY. THIS HAS BEEN AN ISSUE SINCE TIME PURCHASED, APPROX. 5 YEARS. *TR Look up ODI 10220365 at NHTSA ↗	110.0% ODI 555559 VEHICLE IS DIFFICULT TO STEER, ESPECIALLY WHEN SNOW RAIN OR WIND IS PRESENT, VEHICLE SOMETIMES WANDERS. *SLC Look up ODI 555559 at NHTSA ↗	225.0% ODI 10244153 · 120,421 mi SLIGHT NOISE FROM FRONT END, THEN SILENCE, THEN DRIVERS SIDE WHEEL HUB ASSEMBLY BUCKLED FORCING US TO CROSS 3 LANES OF TRAFFIC, LUCKILY, HITTING NO-ONE. THE RIM WAS SHEERED INTO STRIPS OF RIBBON WHEN IT COLLAPSED INTO THE CALIPER. NEEDS A NEW WHEEL, NEW BRAKE, CALIPER, DISC BRAKE ROTOR, FRONT LEFT WHEEL HUB, FRONT LEFT STEERING KNUCKLE, UPPER CONTROL ARM, LOWER CONTROL ARM. FRONT UPPER & LOWER BALL JOINTS, PLUS FRONT END ALIGNMENT TOTALING $2792.90 AND WE HAD JUST PURCHASED THE VEHICLE IN JAN. OF 2008. WE HAVE FRIENDS THAT HAVE THE SAME MAK… Look up ODI 10244153 at NHTSA ↗	00.0% No examples available for this selection.
Electrical System	00.0% No examples available for this selection.	216.7% ODI 10653202 · 120,000 mi CUT MY SELF REMOVING PIECES THE GOV SHOULD MAKE DODGE REPLACE THESE DASHES AT NO COST TO US. I HAVE A BAD HEATER CORE AND NO ONE WILL CHANGE IT BECAUSE OF THE DASH NEEDS TO BE REMOVED AND ITS SO BROKEN THEY CAN'T REMOVE IT WITHOUT REPLACING IT. AT A COST OF A $1000.00 PLUS THE COST OF THE HEATER CORE R&R . I HAD TO GET A COVER FOR MY DASH SO I COULD REATTACHED THE VIN CODE. PLEASE DO SOMETHING ABOUT THIS. I FIGURE I WILL HIT A BUMP ONE DAY AND THE WHOLE THING WILL FALL!!! *TR Look up ODI 10653202 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	111.1% ODI 10491793 · 75,000 mi CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. *TR Look up ODI 10491793 at NHTSA ↗
Air Bags	00.0% No examples available for this selection.	18.3% ODI 10653202 · 120,000 mi CUT MY SELF REMOVING PIECES THE GOV SHOULD MAKE DODGE REPLACE THESE DASHES AT NO COST TO US. I HAVE A BAD HEATER CORE AND NO ONE WILL CHANGE IT BECAUSE OF THE DASH NEEDS TO BE REMOVED AND ITS SO BROKEN THEY CAN'T REMOVE IT WITHOUT REPLACING IT. AT A COST OF A $1000.00 PLUS THE COST OF THE HEATER CORE R&R . I HAD TO GET A COVER FOR MY DASH SO I COULD REATTACHED THE VIN CODE. PLEASE DO SOMETHING ABOUT THIS. I FIGURE I WILL HIT A BUMP ONE DAY AND THE WHOLE THING WILL FALL!!! *TR Look up ODI 10653202 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	111.1% ODI 10491793 · 75,000 mi CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. *TR Look up ODI 10491793 at NHTSA ↗
Air Bags:Frontal	00.0% No examples available for this selection.	00.0% No examples available for this selection.	110.0% ODI 10284737 · 81,642 mi I PURCHASED A DODGE RAM 1500 IN NOVEMBER OF 1999 FROM A CHARLESTON SC DEALERSHIP. IN 1993 THE DASH BEGAN TO START CRACKING AND WHEN WE SHOWED IT TO THE DEALER THEY SAID THAT IT WAS NOT THERE RESPONSIBILITY AND THAT IT WOULD COST $1000.00 TO REPLACE IT. AFTER COMPLAINING TO DODGE THE REPAIRS WHERE DONE AT NO COST TO ME. AFTER A FEW SHORT MONTHS LATER WE MOVED TO CRESTVIEW FL WHERE MORE CRACK STARTED FORMING UNTIL THE POINT THAT WE HAD 5 THAT FORMED FORM ABOVE THE CONSOLE DISPLAY AND THE PASSENGER AIRBAG. DUE TO MY CONCERNS THAT THE BAG WOULD… Look up ODI 10284737 at NHTSA ↗	112.5% ODI 10087626 · 98,000 mi THE CONSUMER'S SON WAS DRIVING HIT ANOTHER VEHICLE HEAD ON. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. AK SC *JB Look up ODI 10087626 at NHTSA ↗	00.0% No examples available for this selection.
Engine And Engine Cooling:Engine	00.0% No examples available for this selection.	216.7% ODI 10014583 · 50,000 mi THE INTAKE MANIFOLD GASKET CRACKED, WHICH ALLOWED OIL TO LEAK FROM ENGINE AND EXPELLED THROUGH THE TAIL PIPE. *JB Look up ODI 10014583 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Power Train:Automatic Transmission	19.1% ODI 540653 TRANSMISSION SHIFTS INTO NEUTRAL WHEN THE VEHICLE HITS A MODERATE TO LARGE BUMP. Look up ODI 540653 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	111.1% ODI 10026875 WHILE DRIVING AT 65MPH SUDDENLY VEHICLE WILL LOSE SPEED POWER. DEALER STATED THAT OVERDRIVE GEAR WAS BURNED OUT. *AK Look up ODI 10026875 at NHTSA ↗
Suspension:Front	19.1% ODI 606996 CONSTANT POPPING NOISE FROM FRONT SUSPENSION. *YC Look up ODI 606996 at NHTSA ↗	00.0% No examples available for this selection.	110.0% ODI 10048290 · 45,000 mi THE DEALERSHIP WAS UNABLE TO PERFORM FRONT END ALIGNMENT BECAUSE TRACK BAR WAS INOPERATIVE AND NEEDED TO BE REPLACED. AK THE VEHICLE WAS HARD TO CONTROL WHEN HITTING BUMPS. SCC Look up ODI 10048290 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Structure	45,000–99,000 mi	75,000 mi	9	ODI 10294133 · 165,000 mi 1998 DODGE RAM QUAD CAB- DASH IS CRACKING. THIS TRUCK IS AND HAS BEEN ALWAYS GARAGED. NEGLECT AND MISUSE IS NOT AN ISSUE. ORIGINAL ORDER. TR Look up ODI 10294133 at NHTSA ↗ ODI 10191597 · 62,000 mi 1999 DODGE RAM 1500 DASHBOARD CRACKED, FALLING APART, SINK HOLE ON TOP OF DASHBOARD. AK Look up ODI 10191597 at NHTSA ↗ ODI 10275606 · 95,500 mi DEFECTS IN MANUFACTURER DASHBOARD CREATION PROCESS MAY LEAD DASHBOARD TO FAIL BY WAY OF CRACKING AND EROSION. THIS FAILURE OF THE 97-02 DODGE RAM DOES NOT ALLOW FOR SUFFICIENT IMPACT RESISTANCE IN A FRONTAL ACCIDENT AND MAY CAUSE FAILURES OF THE AIRBAG SYSTEM DUE TO PIECES OF THE BROKEN DASH INTERFERING WITH SUPPLEMENTAL RESTRAINT SYSTEMS HOUSED WITHIN THE DASHBOARD. THIS MAY ALSO CAUSE THE SUPPLEMENTAL RESTRAINT SYSTEM TO FAIL TO DEPLOY DUE TO DASHBOARD SUPPORT BEING ERODED AWAY. CRACKING AND BREAKAGE OF DASHBOARD MAY ALSO CAUSE ELECTRICAL FIR… Look up ODI 10275606 at NHTSA ↗
Steering	Too few reports for a range	120,421 mi	3 (sparse)	ODI 10220365 · 50,000 mi 1999 QUAD CAB STEERING IS VERY LOOSE. GEAR BOX LEAKING, REPLACED, STEERING IS STILL VERY LOOSE. ALL TIE RODS, AXLE JOINTS, SHOCKS, DRAG LINK, STEERING DAMPER REPLACED, ALIGNMENT COMPLETED. STEERING IS STILL VERY LOOSE. DEALERSHIP TECHNICIAN STATES PROBLEM KNOWN OF, DON'T KNOW HOW TO REMEDY. THIS HAS BEEN AN ISSUE SINCE TIME PURCHASED, APPROX. 5 YEARS. *TR Look up ODI 10220365 at NHTSA ↗ ODI 10244153 · 120,421 mi SLIGHT NOISE FROM FRONT END, THEN SILENCE, THEN DRIVERS SIDE WHEEL HUB ASSEMBLY BUCKLED FORCING US TO CROSS 3 LANES OF TRAFFIC, LUCKILY, HITTING NO-ONE. THE RIM WAS SHEERED INTO STRIPS OF RIBBON WHEN IT COLLAPSED INTO THE CALIPER. NEEDS A NEW WHEEL, NEW BRAKE, CALIPER, DISC BRAKE ROTOR, FRONT LEFT WHEEL HUB, FRONT LEFT STEERING KNUCKLE, UPPER CONTROL ARM, LOWER CONTROL ARM. FRONT UPPER & LOWER BALL JOINTS, PLUS FRONT END ALIGNMENT TOTALING $2792.90 AND WE HAD JUST PURCHASED THE VEHICLE IN JAN. OF 2008. WE HAVE FRIENDS THAT HAVE THE SAME MAK… Look up ODI 10244153 at NHTSA ↗ ODI 10750111 · 139,000 mi REPLACED ALL SENSORS, SPARK PLUG AND WIRES, ROTOR AND CAP, VACUUM HOSES, POWERTRAIN RELAYS, AND ALL PARTS ASSOCIATED WITH AUTOMATIC POWERTRAIN SHUTDOWN REVEALING NO ENGINE CODES. RANDOM STALLS AT ANY SPEED INCLUDING FREEWAY. DEALER PROVIDES NO SOLUTION BECAUSE OF RANDOM EVENTS ONLY. IT IS MY SUSPICION THAT THE AIRBAGS DON'T WORK WHEN THE POWERTRAIN CURRENT IS SHUT OFF AUTOMATICALLY? Look up ODI 10750111 at NHTSA ↗
Electrical System	Too few reports for a range	120,000 mi	3 (sparse)	ODI 10653202 · 120,000 mi CUT MY SELF REMOVING PIECES THE GOV SHOULD MAKE DODGE REPLACE THESE DASHES AT NO COST TO US. I HAVE A BAD HEATER CORE AND NO ONE WILL CHANGE IT BECAUSE OF THE DASH NEEDS TO BE REMOVED AND ITS SO BROKEN THEY CAN'T REMOVE IT WITHOUT REPLACING IT. AT A COST OF A $1000.00 PLUS THE COST OF THE HEATER CORE R&R . I HAD TO GET A COVER FOR MY DASH SO I COULD REATTACHED THE VIN CODE. PLEASE DO SOMETHING ABOUT THIS. I FIGURE I WILL HIT A BUMP ONE DAY AND THE WHOLE THING WILL FALL!!! TR Look up ODI 10653202 at NHTSA ↗ ODI 10669346 · 155,000 mi THIS IS A NECESSITY THAT DODGE NEEDS TO RECALL AND REIMBURSE PEOPLE FOR THEIR LOSES! I PERSONALLY SENT A LETTER TO THE DODGE CORPORATION TELLING THEM OF THIS DANGEROUS PRODUCT! THEIR ANSWER! SORRY FOR YOUR LOSS! THE DASH BOARDS OF THE LATE MODEL 90'S AND EARLY 2000 TRUCKS MADE BY DODGE WERE BUILT WITH CHEAPLY MADE MATERIAL. YOU COULD ARMORAL OR WHATEVER CLEANER AND PRESERVER YOU WANT AND THE DASH WOULD STILL FALL APART. THE MATERIAL FROM THE DASH AND DUCTS WILL FALL ON THE HEATER ELEMENT AND CATCH THE INSIDE OF THE VEHICLE ON FIRE THE INSI… Look up ODI 10669346 at NHTSA ↗ ODI 10491793 · 75,000 mi CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. TR Look up ODI 10491793 at NHTSA ↗
Air Bags	Too few reports for a range	97,500 mi	2 (sparse)	ODI 10653202 · 120,000 mi CUT MY SELF REMOVING PIECES THE GOV SHOULD MAKE DODGE REPLACE THESE DASHES AT NO COST TO US. I HAVE A BAD HEATER CORE AND NO ONE WILL CHANGE IT BECAUSE OF THE DASH NEEDS TO BE REMOVED AND ITS SO BROKEN THEY CAN'T REMOVE IT WITHOUT REPLACING IT. AT A COST OF A $1000.00 PLUS THE COST OF THE HEATER CORE R&R . I HAD TO GET A COVER FOR MY DASH SO I COULD REATTACHED THE VIN CODE. PLEASE DO SOMETHING ABOUT THIS. I FIGURE I WILL HIT A BUMP ONE DAY AND THE WHOLE THING WILL FALL!!! TR Look up ODI 10653202 at NHTSA ↗ ODI 10491793 · 75,000 mi CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. TR Look up ODI 10491793 at NHTSA ↗
Air Bags:Frontal	Too few reports for a range	89,821 mi	2 (sparse)	ODI 10284737 · 81,642 mi I PURCHASED A DODGE RAM 1500 IN NOVEMBER OF 1999 FROM A CHARLESTON SC DEALERSHIP. IN 1993 THE DASH BEGAN TO START CRACKING AND WHEN WE SHOWED IT TO THE DEALER THEY SAID THAT IT WAS NOT THERE RESPONSIBILITY AND THAT IT WOULD COST $1000.00 TO REPLACE IT. AFTER COMPLAINING TO DODGE THE REPAIRS WHERE DONE AT NO COST TO ME. AFTER A FEW SHORT MONTHS LATER WE MOVED TO CRESTVIEW FL WHERE MORE CRACK STARTED FORMING UNTIL THE POINT THAT WE HAD 5 THAT FORMED FORM ABOVE THE CONSOLE DISPLAY AND THE PASSENGER AIRBAG. DUE TO MY CONCERNS THAT THE BAG WOULD… Look up ODI 10284737 at NHTSA ↗ ODI 10087626 · 98,000 mi THE CONSUMER'S SON WAS DRIVING HIT ANOTHER VEHICLE HEAD ON. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. AK SC *JB Look up ODI 10087626 at NHTSA ↗
Engine And Engine Cooling:Engine	Too few reports for a range	50,000 mi	1 (sparse)	ODI 10014583 · 50,000 mi THE INTAKE MANIFOLD GASKET CRACKED, WHICH ALLOWED OIL TO LEAK FROM ENGINE AND EXPELLED THROUGH THE TAIL PIPE. *JB Look up ODI 10014583 at NHTSA ↗
Suspension:Front	Too few reports for a range	45,000 mi	1 (sparse)	ODI 10048290 · 45,000 mi THE DEALERSHIP WAS UNABLE TO PERFORM FRONT END ALIGNMENT BECAUSE TRACK BAR WAS INOPERATIVE AND NEEDED TO BE REPLACED. AK THE VEHICLE WAS HARD TO CONTROL WHEN HITTING BUMPS. SCC Look up ODI 10048290 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2001: 2 complaints · 2002: 7 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2001	1	1	2
2002	1	2	7

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2001	8	0	0
2002	8	1	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Structure	Steering	Electrical System	Air Bags	Air Bags:Frontal	Engine And Engine Cooling:Engine	Power Train:Automatic Transmission	Suspension:Front
Structure	—	0	1 ODI 10491793 · 75,000 mi CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. *TR Look up ODI 10491793 at NHTSA ↗	1 ODI 10491793 · 75,000 mi CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. *TR Look up ODI 10491793 at NHTSA ↗	0	0	0	0
Steering	0	—	0	0	0	0	0	0
Electrical System	1 ODI 10491793 · 75,000 mi CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. *TR Look up ODI 10491793 at NHTSA ↗	0	—	2 ODI 10653202 · 120,000 mi CUT MY SELF REMOVING PIECES THE GOV SHOULD MAKE DODGE REPLACE THESE DASHES AT NO COST TO US. I HAVE A BAD HEATER CORE AND NO ONE WILL CHANGE IT BECAUSE OF THE DASH NEEDS TO BE REMOVED AND ITS SO BROKEN THEY CAN'T REMOVE IT WITHOUT REPLACING IT. AT A COST OF A $1000.00 PLUS THE COST OF THE HEATER CORE R&R . I HAD TO GET A COVER FOR MY DASH SO I COULD REATTACHED THE VIN CODE. PLEASE DO SOMETHING ABOUT THIS. I FIGURE I WILL HIT A BUMP ONE DAY AND THE WHOLE THING WILL FALL!!! TR Look up ODI 10653202 at NHTSA ↗ ODI 10491793 · 75,000 mi CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. TR Look up ODI 10491793 at NHTSA ↗	0	0	0	0
Air Bags	1 ODI 10491793 · 75,000 mi CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. *TR Look up ODI 10491793 at NHTSA ↗	0	2 ODI 10653202 · 120,000 mi CUT MY SELF REMOVING PIECES THE GOV SHOULD MAKE DODGE REPLACE THESE DASHES AT NO COST TO US. I HAVE A BAD HEATER CORE AND NO ONE WILL CHANGE IT BECAUSE OF THE DASH NEEDS TO BE REMOVED AND ITS SO BROKEN THEY CAN'T REMOVE IT WITHOUT REPLACING IT. AT A COST OF A $1000.00 PLUS THE COST OF THE HEATER CORE R&R . I HAD TO GET A COVER FOR MY DASH SO I COULD REATTACHED THE VIN CODE. PLEASE DO SOMETHING ABOUT THIS. I FIGURE I WILL HIT A BUMP ONE DAY AND THE WHOLE THING WILL FALL!!! TR Look up ODI 10653202 at NHTSA ↗ ODI 10491793 · 75,000 mi CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. TR Look up ODI 10491793 at NHTSA ↗	—	0	0	0	0
Air Bags:Frontal	0	0	0	0	—	0	0	0
Engine And Engine Cooling:Engine	0	0	0	0	0	—	0	0
Power Train:Automatic Transmission	0	0	0	0	0	0	—	0
Suspension:Front	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Brake response concerns

1 mentions · 2.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 557298

BRAKES FAILED CAUSING AN ACCIDENT AND INJURY. *SLC

Look up ODI 557298 at NHTSA ↗

Matching rule

Stalling or loss of power

1 mentions · 2.0% of complaints

Median mileage: 139,000 mi (1 usable records).

ODI 10750111 · 139,000 mi

Look up ODI 10750111 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 2.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10074013

WHILE DRIVING UNDER 10 MPH CONSUMER HEARD A NOISE COMING FROM THE POWER STEERING AREA. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE SEAL OF THE RACK PINION ON PASSENGER SIDE FAILED. *AK

Look up ODI 10074013 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b