Entegra QWEST recalls by model year

Reported: 2018-07-05 (July 5, 2018) · Model years: 2018, 2019

Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."

Consequence: An overloaded vehicle has an increased risk of a crash.

Remedy: Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.

Reported: 2019-11-25 (November 25, 2019) · Model years: 2018, 2019, 2020

Entegra Coach (Entegra) is recalling certain 2018-2020 Qwest motorhomes. The liquid propane (LP) tank hangers may be the wrong size and have insufficient welding, allowing the LP tank to dislodge.

Consequence: If the LP tank dislodges while the motorhome is in transit, it can increase the risk of a crash with the ignition of the propane.

Remedy: Entegra has notified owners, and dealers will install a support bracket on each side of the propane tank, free of charge. The recall began December 9, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903502.

Reported: 2020-06-05 (June 5, 2020) · Model years: 2019, 2020

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

Consequence: If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Remedy: Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

Reported: 2020-07-02 (July 2, 2020) · Model years: 2019, 2020, 2021

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Consequence: Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

Reported: 2023-02-16 (February 16, 2023) · Model years: 2019, 2020, 2021, 2022, 2023

Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.

Consequence: Vehicle rollaway increases the risk of a crash.

Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.

Reported: 2020-06-09 (June 9, 2020) · Model years: 2020

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Remedy: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Reported: 2020-08-10 (August 10, 2020) · Model years: 2020, 2021

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Consequence: If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Remedy: Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

Reported: 2023-07-14 (July 14, 2023) · Model years: 2020, 2021

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.

Consequence: A wiring harness that overheats increases the risk of a fire.

Remedy: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Reported: 2022-09-01 (September 1, 2022) · Model years: 2021, 2022

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The shim on the torsion bar was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar.

Consequence: An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.

Remedy: Dealers will replace the torsion bar linkage and correct the position of the shim, free of charge. Owner notification letters were mailed September 29, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-131.

Reported: 2023-02-20 (February 20, 2023) · Model years: 2022, 2023

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.

Remedy: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.

Reported: 2023-03-30 (March 30, 2023) · Model years: 2022

Jayco, Inc. (Jayco) is recalling certain 2022 Entegra Coach Qwest motorhomes. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.

Consequence: An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy: Dealers will inspect the installation of the wiring harness and will attach it properly to the seat base, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 23V-101.

Reported: 2025-12-09 (December 9, 2025) · Model years: 2026

Jayco, Inc. (Jayco) is recalling certain 2025 Melbourne, 2026 Melbourne Prestige, and Entegra Qwest recreational vehicles. The Certification and Occupant and Cargo Carrying Capacity (OCCC) labels may list the incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and Gross Combination Weight Rating (GCWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, “Wheels and Rims-Other Than Passenger Cars” and 49 CFR Part 567, "Certification."

Consequence: Incorrect weight information may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

Remedy: Jayco will mail corrected labels, free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903644.

Reported: 2026-06-03 (June 3, 2026) · Model years: 2026

Jayco, Inc. (Jayco) is recalling certain 2026 Entegra Qwest and Jayco Melbourne Prestige recreational vehicles. The taillight warning light may incorrectly illuminate on the instrument panel display when the taillights are functioning correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Consequence: The incorrect warning light may fail to alert the driver to critical safety information or cause confusion, increasing the risk of a crash.

Remedy: Dealers will replace the taillight harness, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903656.

Reported: 2026-08-31 (August 31, 2026) · Model years: 2027

Jayco, Inc. (Jayco) is recalling certain 2027 Entegra Qwest and Jayco Melbourne Prestige recreational vehicles. The taillight harness may have been manufactured with an incorrect resistor. The defective harness may cause the warning light to illuminate on the instrument panel display when the taillights are functioning correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence: The incorrect warning light may fail to alert the driver to critical safety information or cause confusion, increasing the risk of a crash.

Remedy: Dealers will replace the taillight harness, free of charge. Owner notification letters are expected to be mailed September 30, 2026. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903667.