Auto Recall Watch
U.S. public vehicle records

2016 Ford EDGE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

913 owner complaints analyzed

7 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2016 model year. Data updated: . 488 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 322 of 913 complaints (35.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior17318.9%
Steering behavior10711.7%
Engine operation616.7%
Transmission and shifting424.6%
Electrical and battery issues212.3%
Fuel system concerns111.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
322
Steering
101
Service Brakes
99
Engine And Engine Cooling
87
Power Train
80
Service Brakes, Hydraulic
71
Unknown Or Other
71
Electrical System
36
Component breakdown data
CategoryCount
Engine322
Steering101
Service Brakes99
Engine And Engine Cooling87
Power Train80
Service Brakes, Hydraulic71
Unknown Or Other71
Electrical System36

Engine: 322; Steering: 101; Service Brakes: 99; Engine And Engine Cooling: 87; Power Train: 80; Service Brakes, Hydraulic: 71; Unknown Or Other: 71; Electrical System: 36

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
119
25,000 to 49,999
86
50,000 to 74,999
113
75,000 to 99,999
76
100,000 to 149,999
79
150,000 and above
15
Reported problems by failure mileage data
CategoryCount
Under 25,000119
25,000 to 49,99986
50,000 to 74,999113
75,000 to 99,99976
100,000 to 149,99979
150,000 and above15

Under 25,000: 119; 25,000 to 49,999: 86; 50,000 to 74,999: 113; 75,000 to 99,999: 76; 100,000 to 149,999: 79; 150,000 and above: 15

Under 25,000 miles has the most reports with usable mileage (119). 425 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
21
2017
70
2018
39
2019
62
2020
67
2021
75
2022
108
2023
124
2024
124
2025
115
2026
108
Complaints over time data
CategoryCount
201621
201770
201839
201962
202067
202175
2022108
2023124
2024124
2025115
2026108

2016: 21; 2017: 70; 2018: 39; 2019: 62; 2020: 67; 2021: 75; 2022: 108; 2023: 124; 2024: 124; 2025: 115; 2026: 108

Pattern summary

Engine leads the component reports. Braking behavior appears in 173 complaint narratives. Steering behavior appears in 107 complaint narratives. Engine operation appears in 61 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10891746 · 2016-07-29 (July 29, 2016)

VEHICLE MILEAGE - APPROXIMATELY 5300 FUEL LEVEL APPROX. 3/4 FULL FUEL LINE CONNECTION SEPARATION, CAUSING FUEL STARVATION TO ENGINE, ENGINE STOPPAGE, LOSS OF POWER STEERING AND BRAKES. ENROUTE 25 JULY 2016 ON US HWY 64 FROM DURANGO, CO TO TAOS, NM, CRESTING 10,500 FT MOUNTAIN PASS, STARTING DOWNGRADE, VEHICLE STARTED TO MISFIRE, FUEL SMELL, FLUCTUATING RPM BETWEEN 1500 AND ZERO, THEN ENGINE STOPPED, LOSING POWER TO STEERING AND BRAKING, MAKING IT DIFFICULT TO SAFELY PULL TO A STOP. FORTUNATE TO LOCATE A LEVEL PULL-OFF. UPON EXITING VEHICLE…

Owner-reported narrative. 5,300 miles reported. Look up ODI 10891746 at NHTSA ↗

Owner report 10992908 · 2017-06-02 (June 2, 2017)

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE WARNING INDICATORS SUDDENLY ILLUMINATED. THE VEHICLE STALLED AND SHUT OFF. ALSO, THE HORN ERRONEOUSLY SOUNDED. THE VEHICLE WAS TAKEN TO MARSHALL MIZE FORD IN HIXSON, TENNESSEE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,212.

Owner-reported narrative. 6,212 miles reported. Look up ODI 10992908 at NHTSA ↗

Owner report 10894912 · 2016-08-10 (August 10, 2016)

STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE

Owner-reported narrative. 4,942 miles reported. Look up ODI 10894912 at NHTSA ↗

Owner report 10872256 · 2016-06-02 (June 2, 2016)

I WAS DRIVING A RENTAL FORD EDGE AND SLOWED DOWN FOR A TRAFFIC SIGNAL. WITHOUT WARNING, THE ACCELERATOR WOULD NOT WORK AND SUV WAS MOVING AT < 10 MILES/HR WITHOUT ANY ACCELERATION. ON CONTACTING THE ROADSIDE ASSISTANCE FROM RENTAL COMPANY, I WAS TOLD THAT THIS CAN HAPPEN WITH THIS VEHICLE AT 10-12,000 MILE MARK. I WAS TOLD TO TURN OFF THE IGNITION AND TURN OFF AFTER FEW SECONDS AND IT SHOULD WORK. ON DOING SO, I WAS ABLE TO DRIVE FOR FEW BLOCKS BUT THE VEHICLE STALLED AGAIN. THERE WAS NO WARNING ON SUV'S SCREEN. I WAS ALSO TOLD BY THE TOW TRUCK…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10872256 at NHTSA ↗

Owner report 10966211 · 2017-03-15 (March 15, 2017)

MY FORD EDGE HAD A SUDDEN DECELERATION AND A DANGEROUS LOSS OF POWER IN THE MIDDLE OF A BUSY CITY INTERSECTION CAUSING ONCOMING TRAFFIC TO COME TO A HALT. THE SUV IS NOW CAUSING A TRAFFIC JAM WITH MY FAMILY LOOKING AT ON COMING TRAFFIC. THANK GOODNESS WE DID NOT HAVE AN ACCIDENT. RIGHT AFTER THAT EPISODE, THE TRANSMISSION JERKED SO HARD WE BOUNCED FORWARD AND BACKWARDS IN OUR SEATS. AGAIN, THE CAR HAD A LOSS OF POWER. SINCE THAT TIME, MY FORD EDGE EXPERIENCED TWO OTHER EPISODES. FORD MARKETED AND SOLD THIS VEHICLE AS NEW WITH A DEFECTIVE …

Owner-reported narrative. 2,000 miles reported. Look up ODI 10966211 at NHTSA ↗

Owner report 11013078 · 2017-08-06 (August 6, 2017)

LEFT A LOCAL BUSINESS HEADING TO ANOTHER BUSINESS ON THE OTHER SIDE OF A FAIRLY BUSY HIGHWAY, WHEN I PULLED OUT IN THE INTERSECTION, CAR LOST ALL POWER. HILL SIDE ASSIST LIGHT CAME ON, WRENCH, CAR WAS RUNNING, BUT YET SEEMED DISENGAGED AS IF IT WERE IN NEUTRAL OR HAD NO POWER GOING TO TRANSMISSION OR WHEELS. WAS ABLE TO COAST TO SIDE OF THE STREET, WHERE I RESTARTED THE CAR ONCE WITH NO CHANGE, SHUT CAR OFF AGAIN AND LEFT A BIT LONGER BEFORE WE STARTING, CAR CRANKED OVER VERY HARD, DID ALLOW ME TO BE ABLE TO GET OFF THE HIGHWAY INTO THE GAS STA…

Owner-reported narrative. 14,280 miles reported. Look up ODI 11013078 at NHTSA ↗

Owner report 10915127 · 2016-10-10 (October 10, 2016)

BOTH BACK LIGHTS AND BACK MID LIGHT COMPARTMENTS ARE NOT SEALED . THE WATER RETAINS IN THERE THAT CREATES ELECTRICAL SHORTCUT ,. THE SALES MAN SAID HE SAW ALREADY SEVERAL CARS WITH THE PROBLEM,. MY CAR HAD AT LEAST 1 OR 1 1/2 INCH HIGH WATER WAS IN THERE- ALL 3 BACK LIGHTS . DANGER FOR CAR FIRE AND POSSIBLE EXPLOSION FROM ELECTRICAL SHORT CUT FROM WATER IN THE BACK LIGHT.

Owner-reported narrative. 17 miles reported. Look up ODI 10915127 at NHTSA ↗

Owner report 11151990 · 2018-11-16 (November 16, 2018)

TAKATA RECALL AUTONATION HAS SENT A LETTER FOR RECALL ON TAKATA AIRBAGS BUT HAS NO REPLACEMENT AIRBAGS.THERE IS ALSO A RECALL FOR CORRODED GAS TANK. I SEE NONE OF THESE IN YOUR RECALL DATABASE SO I ASSUME THE RECALL HAS BEEN RESCINDED.I WAS WAITING FOR AIRBAGS TO COME IN TO GET IT REPAIRED TOGETHER. THAT NEVER HAPPENED. THIS IS A COMPLAINT ABOUT THE PROCESS WHICH LEAVES IT UNRESOLVED BY FORD.

Owner-reported narrative. Look up ODI 11151990 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

913 unique complaints in this selection. Analysis snapshot: 2026-10-01.

53.5%Usable mileage488 / 913 records
100.0%Valid incident date913 / 913 records
100.0%Valid filing date913 / 913 records
100.0%Ordered incident and filing dates913 / 913 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015201620172018201920202021202220232024
Engine
405.9%
ODI 10544093

TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE C…

Look up ODI 10544093 at NHTSA ↗

1799.9%
ODI 10459745 · 36,600 mi

WAS DRIVING IN MORNING RUSH HOUR TRAFFIC GOING ABOUT 50MPH ON A HIGHWAY. CAR LOST ALL ACCELERATION AND WENT "LIMP" WITHOUT ANY NOTICE. WRENCH LIGHT CAME ON. WAS ABLE TO GET CAR TO SIDE OF ROAD BEFORE IT COMPLETELY STOPPED. IT WAS VERY FRIGHTENING AS CARS WERE CLOSE BEHIND ME AND COULD HAVE EASILY REAR-ENDED ME. HUSBAND CAME TO THE SCENE AND ATTEMPTED TO RESTART CAR AND DRIVE IT. SAME THING HAPPENED AGAIN. HAD CAR TOWED TO LOCAL SHOP OWNED BY FORD DEALER. THEY CONCLUDED THAT WE HAD CARBON BUILD UP IN THE FUEL SYSTEM THAT WAS CAUSING THE PROBLEM…

Look up ODI 10459745 at NHTSA ↗

605.3%
ODI 10515140

AFTER SEEING THE RECENT ISSUES W/ THE FORD V6 ECOBOOST ENGINE, I THOUGHT IT WISE TO TELL ABOUT THE 2.0L ECOBOOST ENGINE IN MY EDGE. AFTER OWNING THE VEHICLE LESS THAN A YEAR, I WAS DRIVING THRU A NEIGHBORHOOD AT A VERY SLOW PACE, I STARTED TO MAKE A RIGHT TURN & THE CAR SIMPLY DIED. NO SHAKING, NO WARNING. LOST ALL POWER STEERING & ENGINE COMPRESSION. TURNED OFF, RESTARTED & ALL WAS WELL. TOOK TO DEALERSHIP THE NEXT WEEK, IF WE CANT REPLICATE IT WE CANT FIX IT. LAST MONTH, MY WIFE WAS TURNING RIGHT SLOWLY INTO A PARKING LOT & IT HAPPENED AGAIN.…

Look up ODI 10515140 at NHTSA ↗

1686.9%
ODI 10501387 · 130 mi

THE VEHICLE HESITATES AT THE TIME OF ACCELERATION AND THEN WILL SURGE. THE SURGING OCCURS AT LO SPEEDS AND IS ,UNFORTUNATELY, INTERMITTENT. A REAL PROBLEM IN TIGHT PARKING LOTS/PARKING STRUCTURES. ALMOST HIT A FAMILY IN A PARKING LOT WITH A SURGE OF SPEED. THE HESITATIONS CAN OCCUR AT LO OR HIGH SPEEDS WHEN YOU ACCELERATE. I HAVE TAKEN IT IN SEVERAL TIMES AND THEY SAY THERE IS NOTHING WRONG. DON'T KNOW IF IT IS TRANSMISSION OR ACCELERATOR? BUT IT IS DANGEROUS. *TR

Look up ODI 10501387 at NHTSA ↗

4511.8%
ODI 10760226 · 35,600 mi

WHILE DRIVING, THE SPEED WAS AROUND 50MPS THE VEHICLE MADE A NOTICE ON THE DASH THAT SAID "LOW OIL PRESSURE" . IT THEN AT THE SAME MOMENT SLOWED DOWN FROM 50 TO 0 WITHIN ABOUT 50 FEET AND COMPLETELY LOST POWER STEERING ALMOST CAUSING A FATAL CRASH WITH A CHILD IN THE CAR. THE VEHICLE IS BACK AT THE DEALERSHIP WHERE IT WAS PURCHASED AT AND HAS BEEN EVALUATED FOR MALFUNCTIONS. ALTHOUGH THE DEALERSHIP SERVICE HAS NOT SAID ANYTHING ABOUT WHAT HAPPEN OR WHAT THE PROBLEM WAS AND I FEEL EXTREMELY UNCOMFORTABLE EVEN GOING SOMEWHERE WITH MY FAMILY KNOWI…

Look up ODI 10760226 at NHTSA ↗

19226.4%
ODI 10732570 · 1,500 mi

SEVERAL OCCURRENCES OF STALLING WHEN COMING TO/NEAR STOP AND ACCELERATING. THE PROBLEM HAS HAPPENED ABOUT ONCE PER MONTH (FOUR TIMES OVER FOUR MONTHS). OCCURRENCES INCLUDE COMING TO A STOP AT A RED LIGHT, SLOWING FOR A SPEED BUMP, AND SLOWING TO MAKE A TURNS. SIGNIFICANT RISK OF AN ACCIDENT FROM THE CAR STALLING IN THE MIDDLE OF TRAFFIC OR HIGH SPEED INTERSECTION.

Look up ODI 10732570 at NHTSA ↗

32235.3%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

Look up ODI 10877001 at NHTSA ↗

69250.8%
ODI 11013146 · 3 mi

CAR LOST POWER IN THE MIDDLE OF DRIVING CAR WAS IN DRIVE ON A STRAIGHT ROAD, APPROXIMATELY 35 MPH WHEN IT LOST POWER. THE ACCESSORIES WERE WORKING,

Look up ODI 11013146 at NHTSA ↗

45454.7%
ODI 11100043 · 500 mi

THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD E…

Look up ODI 11100043 at NHTSA ↗

15820.6%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

4815.1%
ODI 11361895 · 738 mi

LOSS OF POWER WHILE DRIVING IN RUSH HOUR TRAFFIC. COULDN'T MAINTAIN 40MPH. HAD TO PULL INTO PARKING LOT AND START WALKING BEFORE LOSS OF POWER WAS DRIVING 40 MPH ON CITY STREET IN 60 DEGREE WEATHER

Look up ODI 11361895 at NHTSA ↗

119.9%
ODI 11476580

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

Look up ODI 11476580 at NHTSA ↗

139.9%
ODI 11497388 · 900 mi

The contact owns a 2022 Ford Edge. The contact stated while reversing, there was a knocking sound coming from the vehicle. The contact shifted the vehicle into neutral(N) and then to park(P) however, the knocking sound persisted. The vehicle was taken to the dealer however, no failure was found. The dealer was made aware of the failure. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by another dealer. The contact was also advised to contact the NHTSA hotline to file a complaint. The failure mileage was 900.

Look up ODI 11497388 at NHTSA ↗

29.1%
ODI 11547700 · 17,095 mi

The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle failed to start up after several attempts. The vehic…

Look up ODI 11547700 at NHTSA ↗

24.5%
ODI 11664801 · 19,037 mi

The contact owns a 2024 Ford Edge. The contact stated while driving at an undisclosed speed, there was a backfire coming from the engine. The contact stated that the engine overheated and seized. No warning light was illuminated. The contact stated that failure had occurred within 30 seconds. The vehicle was restarted; however, the engine seized within 30 seconds. The contact stated that after several attempts, the vehicle was restarted, and the vehicle was taken to the dealer. The failure was not duplicated. The contact requested that the deal…

Look up ODI 11664801 at NHTSA ↗

Electrical System
213.1%
ODI 10283268 · 10 mi

TL*THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH HE WAS UNABLE TO VIEW THE SPEED ODOMETER. DUE TO THE DESIGN OF THE VEHICLE, THE DRIVER IS ONLY ABLE TO READ THE SPEEDOMETER AT NIGHT. THE DEALER AND THE MANUFACTURER STATED THAT THEY WERE UNABLE TO ASSIST THE CONTACT SINCE THE VEHICLE WAS DESIGNED THAT WAY. THE VEHICLE WAS PURCHASED ON AUGUST 19, 2009. THE FAILURE MILEAGE WAS 10.

Look up ODI 10283268 at NHTSA ↗

68337.9%
ODI 10386011 · 10 mi

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENTIRE DASHBOARD SCREEN AND GPS DISPLAY SCREEN FAILED. DURING THE FAILURE, THE BOTH SCREENS DISPLAYED A MESSAGE STATING THAT THE SYSTEM WAS REBOOTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A SOFTWARE UPDATE WAS INSTALLED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY WHETHER THE VEHICLE WAS IN MOTION OR AT A COMPLETE STOP. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 1,050. UPDATED 03/10/11*BF UPDATE…

Look up ODI 10386011 at NHTSA ↗

46140.7%
ODI 10439143

VEHICLE EQUIPPED WITH MYFORD TOUCH SYSTEM. SYSTEM CONTROLS HEATING/DEFROSTING SYSTEM. THIS SYSTEM HAS FAILED TO OPERATE PROPERLY ON MULTIPLE OCCASIONS. FORD MOTOR COMPANY IS AWARE OF ISSUE AND HAS NOT CORRECTED IT. FORD SHOULD NOT BE ALLOWED TO MARKET VEHICLES THAT DO NOT HAVE PROPERLY FUNCTIONING HEATING/DEFROSTING CONTROLS. THESE VEHICLES ARE DANGEROUS AND THE ISSUE IS WELL KNOW BY INTERNET SEARCHES. PEOPLE RELY ON VEHICLES TO OPERATE PROPERLY IN WINTER CONDITIONS. THIS NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR HELP. *TR

Look up ODI 10439143 at NHTSA ↗

85234.9%
ODI 10531823

I BOUGHT MY USED FORD EDGE WITH LESS THAN 20000 MILES. I WAS EXCITED TO HAVE A SONY MEDIA CENTER, IT HAD GREAT SOUND. BUT I'VE HAD PROBLEMS WITH IT FROM THE BEGINNING AND CONTINUE TO HAVE ISSUES. WITH BLUETOOTH MY PHONE WILL NOT CONNECT OR LOOSE CONNECTION FOR NO REASON. THE OTHER DAY IT MADE A PHONE CALL WITHOUT ANY COMMANDS, AND NO I DO NOT HAVE VOICE REC. SET UP OR ON. EVEN WHEN I USE THE SYS TO START A PHONE CALL, IT 'CALL FAILS' OR I WILL BE ON THE LINE, BUT HEAR NOTHING. I DON'T TALK MUCH IN MY CAR, I DON'T KNOW WHO IS LISTENING. LOL ALSO…

Look up ODI 10531823 at NHTSA ↗

5614.7%
ODI 10629508 · 400 mi

WHILE TRYING TO MAKE A HANDS FREE CALL MY SYNC QUIT WORKING AND THE CALL HAD TO BE DONE MANUALLY USING THE IN DASH TOUCHSCREEN. *TR

Look up ODI 10629508 at NHTSA ↗

527.2%
ODI 10715823 · 14 mi

I WAS ABLE TO DRIVE MY BRAND NEW 2015 EDGE WITH THE BATTERY LIGHT ON AND WAS TOLD THAT IT MAY BE A FAULTY LIGHT THAT WOULD TURN OFF. COUPLE OF WEEKS LATER LIGHT WAS STILL ON. I TOOK THE CAR TO MY NEAREST DEALER AND WAS TOLD MY ALTERNATOR HAD TO BE REPLACED AND THAT I SHOULD NOT DRIVE THE CAR FURTHER. I WAS OUT OF A CAR FOR 1 WEEK BECAUSE PARTS WERE NOT AVAILABLE .

Look up ODI 10715823 at NHTSA ↗

363.9%
ODI 10894912 · 4,942 mi

STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE

Look up ODI 10894912 at NHTSA ↗

241.8%
ODI 11024901 · 3,050 mi

2017 FORD EDGE TITANIUM AWD 4CYL - LOSES POWER WHEN DRIVING WHILE DRIVING, ON MORE THAN 5 INSTANCES THE CAR LOSES POWER. ACCESSORIES - LIGHTS, POWER STEERING STAY ON BUT MOTOR SHUTS OFF. SO FAR HAS HAPPENED GOING APPROX 35 MPH AND AND ON 09/20 OCCURRED THREE TIMES, THEN HAS TROUBLE STARTING WHEN ENGINE SHUTS OFF WHILE DRIVING, THE FOLLOWING ERRORS APPEAR "STEERING ASSIST FAULT SERVICE REQUIRED" "CROSS TRAFFIC SYSTEM FAULT" "BLIND SPOT SYSTEM FAULT" "FULL ACCESSORY POWER ACTIVE" CAUGHT ON VIDEO AT LEAST 2 OF THE 09/20/2017 INSTANCES …

Look up ODI 11024901 at NHTSA ↗

344.1%
ODI 11139286 · 2,300 mi

CAR JUST DIED 4 MONTHS AFTER PURCHASE; THERE WAS NO LIGHTS OR ANYTHING. THE BATTERY HAD TO BE CHARGED AND THE DEALER STATED THAT THE VEHICLE HAD TO BE DRIVEN 30 - 45 MINUTES EVERY TIME TO KEEP IT CHARGED. THIS IS NORMAL?

Look up ODI 11139286 at NHTSA ↗

314.0%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

247.5%
ODI 11363041 · 3,200 mi

REAR VIEW CAMERA FAILED ON MANY OCCASIONS WHILE DRIVING IN REVERSE IN SHOPPING STORE PARKING LOTS AND WHILE DRIVING IN REVERSE OUT OF DRIVEWAYS INTO PUBLIC STREETS. ON A FEW OCCASIONS REAR VIEW CAMERA FAILED TO DISPLAY MOTOR VEHICLES AND PEDESTRIANS. REPORTED ISSUE TO FORD DEALER SERVICE REPRESENTATIVE WHO STATED THERE WEREN'T RECALLS ON VEHICLE. HOWEVER, RECALL NOTICE WAS FOUND AS FOLLOWS: VEHICLE.HTTPS://WWW.NHTSA.GOV/VEHICLE/2020/FORD/EDGE/SUV/FWD#RECALLS400

Look up ODI 11363041 at NHTSA ↗

1210.8%
ODI 11483247

IN feb 2022 my dash produced a pre-collision assist not avaible and also a adaptive cruise not available sensor blocked see manual. when i tried to tap the button for cruise control it would show set speed , but wouldn't let me . i called ricart ford in ohio and took it to them . they said it was the cruise control manual bracket had been damaged by outside force( a rock) and ford wouldn't fix it. Mind you I have never hit anything with this vehicle. Ricart refused todo anything so i contacted ford and they said take it to a different dealer…

Look up ODI 11483247 at NHTSA ↗

1511.5%
ODI 11487379

The Ford Edge Sync 4A system has a random system lockup and reboot issue since delivery. The vehicle has been examined by the leasing dealer's service department and they were unable to resolve the concern. The service tech writes in the service report "The Ford is investigating software issue with Sync 4 in Edges". In multiple communications with Ford Customer Support dept and the leasing dealer service manager, the issue is known, but THERE IS NO RESOLUTION PLAN ISSUED BY FORD. The issue has existed since vehicle delivery. The effect of this …

Look up ODI 11487379 at NHTSA ↗

836.4%
ODI 11547700 · 17,095 mi

The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle failed to start up after several attempts. The vehic…

Look up ODI 11547700 at NHTSA ↗

613.6%
ODI 11638073 · 3,000 mi

The contact owns a 2024 Ford Edge. The contact stated that the Ford Sync infotainment system failed to switch screens, and activated selected operations like the defroster, and displayed a black screen intermittently. The vehicle was taken to the dealer who diagnosed a software failure. The dealer had reset the computer several times; however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contract to the NHTSA Hotline to report the failure. The failure mileage was 3,000.

Look up ODI 11638073 at NHTSA ↗

Power Train
405.9%
ODI 10349557 · 4,600 mi

2010 FORD EDGE STALLS AT IDLE IN PARK, STALLS WHEN SHIFTING FROM PARK TO DRIVE, STALLS WHEN ATTEMPTING TO ACCELERATE FROM STOP. SEVEN OCCURRENCE WITHIN A COUPLE HOURS. IMMEDIATELY TOOK IT TO DEALER. IT STALLED WHILE THEY WERE WRITING-UP THE SERVICE ORDER. LEFT IT OVERNIGHT. NEXT DAY "NO TROUBLE FOUND... COULD NOT RECREATE PROBLEM." WAITING FOR RESPONSE FROM DEALER. *TR

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1689.3%
ODI 10444132 · 2,000 mi

TWICE AFTER BACKING UP AND SHIFTING THE CAR FROM REVERSE TO DRIVE, THE CAR STALLED/SHUT OFF. THE FIRST TIME IT OCCURRED AFTER BACKING ONTO A BUSY STREET. WHILE PUSHING ON THE GAS WITH NO FORWARD MOVEMENT, I SAW A MESSAGE DISPLAYED IN THE DASH THAT THE CAR MUST BE IN PARK TO START. I WAS EXTREMELY LUCKY THAT IN THAT INSTANCE I HAD ENOUGH TIME TO START THE VEHICLE AND MOVE PRIOR TO TRAFFIC REACHING ME AS IT OCCURRED ON A BUSY STREET. THE APPROXIMATE DATE FOR THE FIRST OCCURRENCE WAS IN JUNE OF 2011. THE SECOND WAS ON JULY 5, 2011, WITH APPRO…

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464.1%
ODI 10470487 · 2,500 mi

PURCHASED THIS CAR BRAND NEW. THE TRANSMISSION HAS BEEN A PROBLEM FROM THE START. DRIVING UNDER NORMAL, DRY CONDITIONS WHEN THROTTLE IS DECELERATED AND THEN A SLIGHT PAUSE BEFORE ACCELERATION THE CAR SLAMS HARD INTO GEAR WHEN YOU BEGIN TO THROTTLE AGAIN. THE FIRST EVENT THE DEALERSHIP "FLASHED THE COMPUTER" AND SAID THAT WOULD FIX IT. THE SECOND INCIDENT HAS NETTED NO RESULTS. THE DEALER HAD MY CAR FOR 10 DAYS WITHOUT EVEN LOOKING AT IT CLAIMING A LACK OF CERTIFIED TECHNICIAN. THEY SET AN APPOINTMENT FOR ME ON 7/30/2012 AND BY 8/9/12 HAD STILL …

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1556.3%
ODI 10501387 · 130 mi

THE VEHICLE HESITATES AT THE TIME OF ACCELERATION AND THEN WILL SURGE. THE SURGING OCCURS AT LO SPEEDS AND IS ,UNFORTUNATELY, INTERMITTENT. A REAL PROBLEM IN TIGHT PARKING LOTS/PARKING STRUCTURES. ALMOST HIT A FAMILY IN A PARKING LOT WITH A SURGE OF SPEED. THE HESITATIONS CAN OCCUR AT LO OR HIGH SPEEDS WHEN YOU ACCELERATE. I HAVE TAKEN IT IN SEVERAL TIMES AND THEY SAY THERE IS NOTHING WRONG. DON'T KNOW IF IT IS TRANSMISSION OR ACCELERATOR? BUT IT IS DANGEROUS. *TR

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5414.1%
ODI 10650486 · 1,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE ROLLED IN REVERSE WHILE THE CONTACT WAS CHANGING GEARS FROM PARK TO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

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10614.6%
ODI 10758503 · 1,762 mi

WHILE MAKING A RIGHT TURN ENGINE STALLED AND ACCESSORIES ARE RUNNING LIGHT WARNING APPEARED ON INSTRUMENT CLUSTER. CAR HAD NO POWER AND GREEN LIGHT ON PUSH BUTTON START WAS FLASHING. PUT VEHICLE IN PARK AND IT RESTARTED. APPEARS THIS IS AN ON GOING PROBLEM.

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808.8%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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14010.3%
ODI 11018706

MFG RECALL #17S16 NHTSA RECALL # 17V427 FORD INC HAS BEEN UNABLE TO COMPLETE THE REPLACEMENT OF THE TORQUE CONVERTER ON OUR NEW 2017 FORD EDGE IN A TIMELY MANNER. OUR NEW FORD EDGE WAS SHIPPED FROM THE FACTORY MID JUNE, BUT NOT DELIVERED TO THE SELLING DEALERSHIP UNTIL 8/11. IT STILL HAS NOT BEEN FIXED AND DELIVERED TO US. OUR SELLING DEALER DOES NOT HAVE ANY INFORMATION FROM FORD INC AS TO WHEN THE SAFETY RECALL WILL BE COMPLETED AND OUR NEW CAR DELIVERED TO US. THE VEHICLE WAS ORDERED BY OUR LOCAL FORD DEALER 5/5/17.

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769.2%
ODI 11127931 · 42 mi

THE FRONT AXLE, (KNOWN AS THE HALF SHAFT) BLEW OUT ALL THE GREASE IN THE RUBBER BOOT. THE INSIDE FRONT , DRIVER'S SIDE TIRE, SUSPENSION AND BRAKES WERE COVERED WITH GREASE. CAME FROM THE DEALERSHIP LIKE THIS, AUTO HAD 42 MILES AT TIME THIS WAS NOTICED.

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44057.4%
ODI 11243487 · 6,000 mi

TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY SHIFT INTO GEAR AND WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO TENVOORDE FORD (185 ROOSEVELT RD, ST CLOUD, MN), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 22346131L6R802. THE FAILURE MILEAGE WAS 6,000. *BF *JB

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18056.6%
ODI 11354375 · 32 mi

LOW SPEED START JERKY LIKE TRANS CAN NOT FIND RIGHT GEAR ONLY ON LOW ACCERATION UNDER 25 MPH

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3531.5%
ODI 11518156

When driving on a dry, paved side street, the ABS was “temporarily disabled” per the notification on the screen. Additionally the large display screen to control the radio, Bluetooth and temperature settings was black not working. The USB and USBc were also not working.

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4131.3%
ODI 11564102

I noticed a clicking noise coming from the right front wheel when turning left. I also notice when I put the vehicle into drive I hear a clicking sound. I was driving came to a stop and heard a click sound when I took off. I would guess it's the actual drive shaft that is bad.

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418.2%
ODI 11605337 · 56,000 mi

The contact owns a 2023 Ford Edge. The contact stated while parking and turning the engine off, the vehicle lunged forward after depressing the brake pedal. The failure had also occurred in reverse while reversing into a parking space, turning the vehicle off, and depressing the brake pedal. On one occasion the failure occurred causing the vehicle to lurch forward and the passenger side mirror struck a second vehicle. The vehicle was taken to the local dealer who reprogrammed the transmission software, but the failure persisted. The manufacture…

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511.4%
ODI 11584048 · 3,000 mi

The contact rented a 2024 Ford Edge. The contact stated while parked uphill and shifted into reverse, the vehicle violently moved forward. The contact depressed the accelerator pedal for the vehicle to reverse; however, the vehicle continued to roll forward. The brake pedal was depressed and at the same time the accelerator pedal was depressed violently, and the vehicle started to reverse. The local dealer was not contacted. The manufacturer was contacted; however, and a Live Representative was unavailable, and a voicemail was left. The contact…

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Service Brakes
16224.1%
ODI 10462599 · 32,000 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE CONTACT THEN CRASHED INTO A MAIL BOX. THE BRAKE WARNING LAMP THEN BEGAN TO ILLUMINATE SPORADICALLY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SENSOR CIRCUIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VI…

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26114.5%
ODI 10496861 · 23,195 mi

I PULLED INTO A PARKING SPACE. FELT THE CAR MOVE FORWARD. IMMEDIATELY TURNED THE STEERING WHEEL TO AVOID THE CAR DIRECTLY PARKED IN FRONT OF ME. ACCELERATING TO 25-30 MILES PER HOUR AND NOT KNOWING WHAT WAS HAPPENING, STEERED THE CAR UP THE PARKING LANE INTO A SNOW-COVERED FIELD, CIRCLED AND CAME BACK INTO ANOTHER ROW OF THE PARKING LOT. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I GOT TO THE END OF THAT ROW AND REALIZED I HAD NO BRAKES, FINALLY THREW IT IN PARK. THE CAR STOPPED, GEARS GRINDING. THE VEHICLE MAINTAINED THE SAME SPEED THE W…

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24721.8%
ODI 10461990 · 680 mi

DRIVER: 83 YEAR OLD WOMAN... NEW AUTO: FORD EDGE 2012, NO INJURIES, VEHICLE DAMAGE APPROX $2000.00 NO PROPERTY DAMAGE..... PROBLEM: LADY STEPPED ON ACCELERATOR RATHER THAN BRAKE.... REASON: THE BRAKE PEDAL AT REST IS HIGHER THAN THE ACCELERATOR PEDAL AT REST. THE DRIVER IS USED TO AN OLDER (CHRYSLER 2009) VEHICLE WHICH THERE WAS NOT AN APPRECIABLE DIFFERENCE IN PEDAL HEIGHT, STEPPED ON THE ACCELERATOR PEDAL, THINKING SHE WAS STEPPING ON THE BRAKE.... RESOLUTION: DISCUSSING THE INCIDENT, THE WOMAN WAS SEATED IN THE FORD EDGE AND ASKED …

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52921.6%
ODI 10470110 · 600 mi

PURCHASED 2013 FORD EDGE SPORT ON JULY 14TH. I'VE HAD POSSESSION OF THE CAR FOR THREE WEEKS AS OF THIS COMPLAINT. THE CAR REQUIRED SERVICE EVERY SINGLE WEEK SINCE I'VE HAD THE CAR. THE LAST INCIDENT WAS ON AUGUST 8TH. I STARTED THE CAR, AND MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD. AS THE LIGHTS APPEARED, THE CAR VIOLENTLY SHUDDERED, AND THE BRAKE PEDAL WAS STIFF AND DIFFICULT TO PRESS DOWN. THE STEERING COLUMN ALSO SHUDDERED, AND THE WHEEL WAS DIFFICULT TO MANEUVER. THIS OCCURRED AT A SUPERMARKET PARKING LOT LESS THAN THREE BLOCKS AWA…

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5714.9%
ODI 10597600 · 9,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED HARD BRAKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THERE WAS A GLITCH AND WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 08/19/14*LJ THE CONSUMER STATED WHEN THE CRUISE CONTROL WA ACTIVATED AND DRIVING ON A STRAIGHT ROAD, THE BRAKES WOULD ACTIVATE. UPDATED 08/21/14

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7710.6%
ODI 10865280 · 29,359 mi

5TH STALL 5/16/2016 TURNED LEFT ONTO THE I-90 ON RAMP, HIT THE GAS AND AT ~40 MPH THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE. PULLED SAFELY TO THE SHOULDER AND RAN THE VEHICLE HEALTH REPORT. THE REPORT SHOWS ISSUES WITH HILL ASSIST AND SAFETY RESTRAINTS. (29,359)

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9910.8%
ODI 10990494

VERY SENSITIVE BREAKS ESPECIALLY NOTICEABLE AT SLOW SPEED, STOP AND GO TRAFFIC, DRIVING IN AND OUT OF DRIVEWAY OR PARKING LOT. CAN BE UNPREDICTABLE/UNEXPECTED AT TIMES.

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1249.1%
ODI 11021830 · 300 mi

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S DAUGHTER WAS REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. ADDITIONALLY, THE STEERING SEIZED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. WHILE THE VEHICLE WAS STILL IN MOTION, THE CONTACT'S DAUGHTER JUMPED OUT OF THE VEHICLE AND SUFFERED A CONCUSSION, BRUISES, HEADACHES, BACK ACHES, AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE OPENED DOOR ALSO CAUSED DAMAGE TO THE NEIGHBOR'S VEHICLE. THE …

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212.5%
ODI 11246076 · 13,000 mi

BRAKES ARE TOO SENSITIVE (GRABBING) AT LOW SPEED, ESPECIALLY AFTER SITTING OVERNIGHT. A VERY SLIGHT TOUCH OF THE BRAKE PEDAL WILL CAUSE THE CAR TO IMMEDIATELY STOP AND ANYONE IN THE CAR WILL SLIDE FORWARD IN THEIR SEAT IF NOT OUT OF THE SEAT. THIS IS A PROBLEM WITH BOTH MYSELF AND MY WIFE DRIVING THE CAR. IF I DRIVE THE CAR AND STOMP ON THE BRAKES A FEW TIMES IT SEEMS TO GET A LITTLE BETTER. BUT IT IS A SAFETY ISSUE FOR PEOPLE INSIDE THE CAR AND IF A CAR IS FOLLOWING CLOSELY DUE TO THE ABRUPT UNCONTROLLABLE STOP.

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131.7%
ODI 11364484 · 2,500 mi

ON THREE SEPARATE OCCASIONS AT LESS THAN 10 MPH, THE VEHICLE RANDOMLY APPLIED THE BRAKES BRINGING THE SUV TO AN IMMEDIATE HARD STOP. THERE WAS NO APPARENT REASON FOR THE BRAKING AS THE ROAD AHEAD WAS COMPLETELY CLEAR.

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72.2%
ODI 11440692

Waiting in line at drive through and had my foot on the brake and my car surged forward hitting the car in front of me and they hit the car in front of them. I found no recall on my 2020 Edge titanium but this surge has happened before.

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54.5%
ODI 11476580

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

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21.5%
ODI 11492949

I'm getting warning lights on the dash that indicated that ABS, traction control, cruise control and collision mitigation are inoperable. The dealership service dept. had the vehicle for over 2 weeks trying to diagnose the problem in conjunction with Ford engineers. they finally determined the the issue was a bad ABS module. They then informed me that the needed parts were not available and it might take 2weeks, 2months or longer to get. This condition has existed since the day the car was delivered. As of now, the car has about 600 miles on…

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313.6%
ODI 11530427

The contact rented a 2023 Ford Edge. The contact stated that on several occasions while driving at various speeds, the brake warning light illuminated, and the vehicle stalled. Additionally, the contact stated that the steering wheel became firm. The vehicle was able to restart after several attempts after each failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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12.3%
ODI 11711860

tRACTION AND STABILITY CONTRAL LIGHTS (YELLOW) AND BRAKE FAILURE LIGHT (RED) CAME ON AND APP ON PHONE ALARMED TO INDICATE A FAILURE DEALER SAID THIS IS NORMAL IN SNOW. THIS ALSO OCCURED IN 2024 AND WAS NOT FIXED THEN

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Unknown Or Other
213.1%
ODI 10544093

TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE C…

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25414.1%
ODI 10364410 · 299 mi

BEFORE LEAVING MY HOME, I TRIED UNSUCCESSFULLY TO PROGRAM THE BUILT-IN GPS TO GUIDE ME TO MY DESTINATION. AFTER DRIVING APPROXIMATELY 12 MILES, I STOPPED AT A REST STOP. UPON RESTARTING MY VEHICLE, THE ENTIRE ELECTRONIC DISPLAY INCLUDING RADIO, CLIMATE CONTROL, BACK-UP CAMERA, GPS AND OTHER SAFETY FEATURES FAILED TO WORK WHATSOEVER. I IMMEDIATELY DROVE TO THE DEALER WHO INFORMED ME THAT THERE WOULD NOT BE A FOX FOR THIS FOR AT LEAST TWO WEEKS AND THAT ALL OF HIS OTHER 2011 EDGE CUSTOMERS WERE SUFFERING THE SAME PROBLEM. CALLING FORD CORPORATE…

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17715.6%
ODI 10660570 · 35,000 mi

2012 FORD EDGE DOOR LATCH, FORD EDGE DOOR AJAR ALERT/NOTIFICATION - FOR THE PAST SEVERAL MONTHS THE NOTIFICATION SYSTEM THINKS A DOOR IS AJAR WHEN IN FACT IT IS NOT. THERE ARE DOZENS OF FORUMS REGARDING THIS VERY SAME ISSUE AND THAT DIRECT PEOPLE FILE A COMPLAINT WITH THIS WEBSITE; AS MOST BELIEVE FORD SHOULD RECALL SAID VEHICLES TO CORRECT THE MANUFACTURING ERROR THAT IS SO BLATANTLY APPARENT. *TR

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42717.5%
ODI 10537828 · 1,500 mi

WE ARE HAVING A EXHAUST SMELL IN THE CAB OF OUR NEW 2013 FORD EDGE. WE FIRST NOTICED IT WHEN PASSING ANOTHER CAR QUICKLY AND THEN LETTING OFF ON THE GAS AND A FEW SECONDS LATER WE GET A EXHAUST SMELL IN THE CAB. THIS HAPPENS ALL THE TIME. WE HAVE ALSO NOTICED IT WHEN WE TOO A 500 MILE FREEWAY TRIP. I HAVE HAD IT INTO DEALER FOUR TIMES. THEY HAVE REPLACED THE CABIN AIR EXTRACTORS TWICE, REPLACED THE EXHAUST SYSTEM, APPLIED SEALANT TO BODY SEAMS, NO LUCK. THIS MAKES FOR A UNPLEASANT VEHICLE TO DRIVE AND CONCERNS OF BREATHING FUMES. I'M STIL…

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8121.2%
ODI 10735283 · 5,600 mi

I WAS DRIVING DOWN I-25 WITH MY SPOUSE DOING APPRX. 75MPH WHEN MY SUNROOF EXPLODED. WE ARE FORTUNATE NO ONE WAS INJURED. GLASS DID FALL ON MY HEAD AS I WAS TAKING IT TO THE DEALERSHIP. FORD REFUSES TO COVER IT UNDER WARRANTY EVEN THOUGH THE DEALERSHIP STATES IT EXPLODED FROM THE INSIDE. FORD DOES NOT KNOW WHAT CAUSED THE PROBLEM BUT JUST STATES IT IS NOT COVERED UNDER WARRANTY. IF THE COVERING WAS OPENED SOMEONE WOULD HAVE BEEN SERIOUSLY INJURED. THIS IS A HUGE SAFETY CONCERN AND HAS HAPPENED TO SEVERAL VEHICLES BUT FORD REFUSES TO DO A R…

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11115.3%
ODI 10715821 · 1,009 mi

RIGHT REAR CHILD LOCK FAILED. MY 3 YEAR OLD WAS ABLE TO OPEN THE DOOR AND ONCE HE OPENED IT THE DOOR BECAME JAMMED AND WOULD NO LONGER CLOSE. ROADSIDE ASSISTANCE WAS CALLED. VERY UPSET ABOUT INCIDENT BECAUSE IF MY SPEED WOULD HAVE BEEN FASTER AND AN OLDER CHILD WOULD HAVE OPENED IT THERE COULD HAVE BEEN INJURIES.

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717.8%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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826.0%
ODI 11003293

THE REAR HATCH CLOSED ON ME WITHOUT ANY KIND OF WARNING AS I HAD MY HAND'S FULL WITH GROCERIES AN COULD NOT STOP THE DOOR . THE CAR WAS IN PARK THE IGNITION WAS OFF

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404.8%
ODI 11073213

RADIO WAS NOT PICKING UP LOCAL STATIONS. NEW ANTENNA ASSEMBLY WAS INSTALLED. STILL HAVE WEAK RADIO RECEPTION ON A FEW LOCAL STATIONS.

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759.8%
ODI 11219263 · 10,426 mi

2/5/19, ATTEMPTED TO USE PARALLEL PARK ASSIST FOR THE FIRST TIME. FOLLOWING PROMPTS ON THE DISPLAY, PULLED FORWARD AND STOPPED. NEXT SCREEN PROMPTED TO REMOVE HANDS FROM STEERING WHEEL,VEHICLE PROCEEDED TO BACK UP SLOWLY AND TURNED INTO DESIGNATED SPACE,CAR ACCELERATED WITH NO TIME TO APPLY BRAKES AND IMPACTED CAR PARKED BEHIND ME AND STALLED. VEHICLE SPEED PUSHED THE PARKED VEHICLE 30 FT. THAT VEHICLE STOPPED WHEN IT HIT A PARKED CAR,2 SPACES BEHIND IT. I CALLED THE DEALER THAT DAY TO ADD THE INCIDENT TO A SCHEDULED SERVICING ON 2/8/19. SERV D…

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4915.4%
ODI 11331879 · 2,300 mi

THERE IS AN EXHAUST ODOR IN THE VEHICLE ESPECIALLY AFTER A HARD ACCELERATION AS IN PASSING ANOTHER VEHICLE. I TOOK VEHICLE TO MY FORD DEALER WHO SAID THERE WERE KNOWN PROBLEMS REPORTED ON MY MODEL VEHICLE. I SINCE FOUND A FORD TSB 18-2057 THAT COVERS THE ISSUE, BUT FOR YEARS 2015-2018. IT APPEARS THE PROBLEM EXISTS ON THE 2020 MODEL YEAR VEHICLES, TOO. *TR

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1816.2%
ODI 11441031 · 400 mi

The contact owns a 2021 Ford Edge. The contact stated while his wife was driving the vehicle at 35 MPH, a vehicle abruptly stopped in front of her which caused her to rear-end the vehicle. The air bags did not deploy upon impact. The contact nor the other driver were injured in the accident. A police report was filed. The contact arrived at the scene, tied a strap to the hood of the vehicle, and drove the vehicle home. The contact stated that the forward collision avoidance feature failed to operate as needed on the vehicle. The contact was abl…

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2418.3%
ODI 11463501

The hands-free power lift gate was inadvertently activated while I was placing items into the back of the vehicle, and hit me in the back, and the back of my head. This happened three times. The dealer told me that Ford relocated the foot sensor farther towards the back of the vehicle following consumer complaints that it was too hard to active with your foot, as you had to extend your foot too far under the vehicle. This has now caused the lift gate to descend while you are loading/unloading cargo, without you intentionally activating it. …

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313.6%
ODI 11588241

The "hands-free" liftgate on numerous occasions comes down on a person when that person is in the cargo area. the "hands-free" feature seems to have a mind of it own and besides being very irritating, seems dangerous. There is no way to turn off this feature.

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920.5%
ODI 11546059

1. This issue is with the image produced by the backup camera as its image is dim and not very clear, especially at night. At daytime the image is also dim. I had 3 previous models of the same Ford Edge Titanium 2013, 2016 & 2019 all had a similar backup camera albeit with the image on a smaller screen and never had an issue with the brightness/ clarity of the image. The issue I'm reporting is on a brand new 2024 Ford Edge Titanium with a much larger and screen, the car has 850 miles on it as of today, the issue was apparent from day one after …

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Air Bags
28442.2%
ODI 10472333 · 15,000 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS TRAVELING 30 MPH AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED CHEST AND NECK INJURIES AS A RESULT. THE DRIVERS OF THE OTHER TWO VEHICLES WERE ALSO REPORTED INJURED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.

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120.7%
ODI 10447472 · 3,000 mi

MY SON WAS DRIVING HIS 2011 FORD EDGE DOWN A BUSY ROAD AT NIGHT WHEN ANOTHER DRIVER CUT RIGHT IN FRONT OF HIM. HE HIT THE BRAKES BUT THE ROAD WAS WET AND THE CAR WOULD NOT STOP. TO AVOID A FRONT COLLISION WITH THE OTHER DRIVER HE TURNED THE STEERING WHEEL TO THE RIGHT AND THAT MADE HIM LOSE CONTROL OF THE CAR. HE HIT A TREE, HIS CAR SPUN ALL THE WAY ACROSS THE ROAD HITTING THE SIDEWALK AND CRASHING THE SIDE PASSENGER DOOR AGAINST A STREET SIGN. THE CAR IS TOTALED (WE BELIEVE). THE FRONT WAS DESTROYED, AND THE TWO FRONT WHEELS SMASHED. THE IMP…

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80.7%
ODI 10653096 · 29,195 mi

PASSENGER AIR BAG TURNS OFF AND THEN BACK ON AFTER FROM ONE TO 30 MINUTES OR MORE WHILE DRIVING DEALER-NO TROUBLE FOUND. REPORTED MULTIPLE TIMES. DEALER FINALLY REPLACED SENSOR MODULE 2/17/14. WAS BETTER, BUT STILL FAILED WHEN MY FRIEND WHO WEIGHS 110 POUNDS WAS IN THE SEAT. DEALER REPLACED PASSENGER SEAT TRACKS ON 5/19/15. BETTER, BUT STILL FAILED. BACK TO DEALER ON 6/17/14 AND AGAIN ON 9/18/14. FINALLY SAID THE SYSTEM WAS WORKING AS DESIGNED EVEN THOUGH MY FRIEND WEIGHS 110 POUNDS. THE OWNER'S MANUAL SAYS THAT THE AIR BAG SHOULD BE O…

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200.8%
ODI 10567703 · 14,200 mi

FOR ABOUT 3 DAYS THE MESSAGE KEPT COMING ON THAT THE FRONT PASSENGER AIRBAG WAS NOT WORKING. THE ON/OFF LIGHT SAID OFF ABOUT 98% OF THE TIME. AND A ICON LIGHT IN THE DASHBOARD WOULD OCCASIONALLY COME ON. THE MESSAGE SAID THE SENSOR WAS BLOCKED, BUT THERE WASN'T ANY CHANGE IN THE AREA AROUND THE SEAT. WENT TO SERVICE THE 2/19 AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. IT ACTUALLY TURNED BACK ON WHEN I DROVE IN TO DROP IT AT SERVICE, OF COURSE. BUT WE DID GO ABOUT 3 DAYS WITH NO AIRBAG FOR SOME REASON. JUST FELT I SHOULD REPORT TH…

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112.9%
ODI 10775473 · 9,000 mi

THIS PROBLEM HAS BEEN CONFIRMED TO EXIST IN BOTH A 2011 AND A 2014 FORD EDGE. WITH A PASSENGER WEIGHTING 72-75 LBS IN THE FRONT PASSENGER SEAT, THE AIR BAG TURNS ON AND OFF DEPENDING ON HOW THE PASSENGER IS SITTING ON THE SEAT. THIS SAME PASSENGER HAS TRAVELED ALMOST 50,000 MILES IN A 2011 MUSTANG WHICH HAS A SIMILAR SENSOR SYSTEM AND HAS NEVER HAD THE AIR BAG TURN ON. WE ARE ABLE TO REPRODUCE THIS PROBLEM AT WILL. THIS INFORMATION SUGGESTS A PROBLEM IN THE FORD EDGE WITH THE SOFTWARE THAT MONITORS THE FRONT PASSENGER SEAT SENSORS AND D…

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101.4%
ODI 11062207 · 15,616 mi

TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST CONTUSION, AND CAUSING A IMPLANT RUPTURE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR FACILITY. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED MONTHS LATER AND DID NOT INVESTIGATE THE …

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151.6%
ODI 10969435 · 4,700 mi

PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE …

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110.8%
ODI 11019421 · 3,000 mi

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH AND CROSSING AN INTERSECTION, ANOTHER VEHICLE SUDDENLY TURNED IN FRONT OF THE CONTACT AND CRASHED INTO THE FRONT OF THE VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND A FEW TIMES. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS NO LONGER OPERABLE. THE CONTACT'S WIFE HAD THE VEHICLE TOWED TO THE RODIO FORD DEALER (LOCATED AT 13680 W TEST DR, GOODYEAR, AZ 85338; [phone removed]) WHO THEN HAD THE VEHICLE TOWED TO THE UNL…

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121.4%
ODI 11133068 · 10,000 mi

TAMARA RECALL: I REAR ENDED ANOTHER VEHICLE. STEERING WHEEL AIRBAG DID NOT DEPLOY. CAUSING MY FACE TO HIT STEERING WHEEL. STITCHES INSIDE OF MY MOUTH

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20.3%
ODI 11532360 · 63,000 mi

The contact owns a 2019 Ford Edge. The contact stated that on numerous occasions at start up and while driving or with the vehicle idling, the air bag warning light intermittently illuminated. The vehicle was taken to Auto Zone to be diagnosed. The contact was informed that the air bag was faulty. The contact stated that the air bag warning light was reset; however, the failure recurred. The contact stated that the service warning light illuminated, and a message displayed on the instrument panel “See Owner's Manual”. The dealer and the manufac…

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51.6%
ODI 11448750

We were driving my 2020 Ford Edge when my vehicle and another vehicle collided. The entire front end of my Ford was smashed in due to the force of the impact. We had to be extracted by the fire department, because we could not open the doors. My pre collusion alert system did not sound off; nor did the airbags deploy despite the rate of speed from the other car as we both entered the intersection. As a result of the airbags failing to deploy, my wife suffered injuries resulting in a trip to the ER. She is still treating with medical provider…

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10.9%
ODI 11419644

I started my Edge and the airbag light was on,a/c did not work and the seat moved back by itself.Windows would not roll down

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64.6%
ODI 11468925 · 2,000 mi

The contact owns a 2022 Ford Edge. The contact stated while her son was driving approximately 40 mph, another vehicle turned into his lane and he attempted to apply the brake pedal but still crashed into the vehicle. The air bags did not deploy. The contact also stated the SOS system did not function either. The driver sustained injuries on his head, back, right wrist, left elbow, and left knee. The driver sought medical attention at the emergency room. A police report was filed. The vehicle was not drivable. The vehicle was towed first to a t…

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00.0%

No examples available for this selection.

36.8%
ODI 11583284 · 3,000 mi

The contact was driving a 2024 Ford Edge rental vehicle. The contact stated that while traveling in stop-and-go traffic the rental vehicle was involved in a multi-vehicle crash. The rental vehicle was crashed into from the rear and pushed into a second vehicle. A third vehicle was then pushed into the rental vehicle causing the rental vehicle to be pushed into a guard rail and roll down a hill. During the crash, the front driver's side air bag did not deploy. The contact sustained left leg, lumbar, neck, and abdomen injuries that later required…

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Structure:Body
71.0%
ODI 10579168 · 19,385 mi

RETAINING CLIPS FOR PLASTIC DASH TRIM BROKEN, ALLOWING TRIM PIECE TO DISLODGE AND WEDGE BETWEEN DASH AND HANDS ON STEERING WHEEL RESULTING IN INABILITY TO CONTROL VEHICLE. *JS

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18310.2%
ODI 10397034 · 3,980 mi

1. LEASED CAR ON 12/31/2010, THE SYNC FAILED AND SCREEN WENT BLANK WHILE DRIVING. 2. BACKED OUT OF DRIVEWAY AND REAR CAMERA FROZE. 3. DOORS AND HOOD OUT OF LINE 4. GAS TANK LEAK, DEALER DOESN'T KNOW WHEN THEY CAN GET A PART. *TR

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1069.3%
ODI 10554184 · 16,700 mi

DRIVING HOME ON 78 FROM JULIAN AND HEARD A LOUD POP PULLED OVER TO THE SIDE OF THE ROAD AND SAW THAT THE SUNROOF OVER THE BACK SEAT HAD EXPLODED. LUCKILY THE GRAND KIDS WEREN'T THE BACK SEAT THE GLASS STAY INTACT. TOOK THE CAR TO HELLER FORD WHERE WE BOTH IT AND EXPLAINED WHAT HAPPENED. THEY SAID THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE, SOMETHING MUST HIT IT AND IT IS OUR RESPONSIBILITY TO PAY FOR IT. WE ARE WAITING FOR THE GLASS TO COME SO POWAY GLASS CAN RE PLACE IT. THEN WE WILL SEE IF FORD IS GOING TO PAY FOR IT. *TR

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2148.8%
ODI 10522744

1.DRIVER'S DOOR ARM REST AND CENTER ARM REST DO NOT ALIGN UP, WHEN BOTH ARMS ARE ON THE ARM RESTS. 2.DRIVE CONTROL KNOW IS IN THE WAY AND MAKES IT HARD TO USE CENTER LOWER ELECTRIC CONSOLE. 3.TURN SIGNAL STAYS ON WHEN YOU USE IT TO CHANGE LANES, HAVE TO RESET IT. 4.BOTH FRONT DOORS ,LOWER STORAGE AREA, IS TOO LONG, AS THINGS TEND TO GET STUCK IN THE BACK OF THE STORAGE AREA. 5.CENTER STORAGE AREA IS HARD TO GET TO, AND ALSO THINGS GET BEHIND THE CONSOLE AND YOU CANNOT GET TO THEM. 6.NO TRUNK COVER, HOOK UPS. 7.BACK SEAT DID NOT GO ALL THE…

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112.9%
ODI 10958554 · 40,000 mi

THE DOOR AJAR INDICATOR WILL NOT TURN OFF. IT IS FRUSTRATING BECAUSE MY CHILDREN RIDE IN THE CR AND I AM CONSTANTLY CHECKING TO ENSURE IT IS ACTUALLY CLOSED. MY AUTO DOOR LOCKS DO NOT AUTOMATICALLY ENGAGE. THE LIGHTS STAY ON MUCH LONGER THAN NECESSARY.

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466.3%
ODI 10820884 · 400 mi

THE DRIVER SIDE CARPETING HAS NOTHING TO HOLD UP THE EDGE/TOP OF THE CARPET ABOVE THE DEAD-PEDAL AND OBDII PORT. THE CARPET HAS BEEN SLOWLY FALLING DOWN AND REPLACED ONCE UNDER WARRANTY BY FORD. THIS HAS NOT FIXED THE ISSUE WITH THE TOP FALLING DOWN. THIS CAN CAUSE SERIOUS INTERFERENCE WITH THE DRIVER'S FEET WHILE OPERATING THE PEDALS. ALREADY THERE IS BARELY ENOUGH ROOM FOR MY FOOT TO REST ON THE DEAD PEDAL ALREADY (SIZE 9) WITHOUT HITTING ITEMS ABOVE THE DEAD-PEDAL NOT TO MENTION ADDING THE WORRY AND DANGEROUS FALLING CARPET ON THE THE DRIVER…

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262.8%
ODI 10910648 · 35,000 mi

DRIVERS SIDE DOOR LATCH DEFECTIVE INDICATING "DOOR AJAR' AND WARNING CHIME SOUNDING. BUT DOOR NOT OPEN. DEALER REPLACED DOOR LATCH AT COST OF $403.00 BUT FORD NOT ACCEPTING RESPONSIBILITY. REQUEST REIMBURSEMENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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181.3%
ODI 11021852 · 4,000 mi

I OPENED THE ELECTRIC LIFTGATE AND WAS IN THE PROCESS OF PLACING A WHEELCHAIR INTO THE BACK COMPARTMENT WHEN THE HATCH DECIDED TO CLOSE AUTOMATICALLY. THE LIFTGATE STRUCK ME ON THE HEAD AND CONTINUED TO PUSH ME DOWN. I HAD TO PUSH ON THE LIFTGATE AS HARD AS I COULD TO GET IT TO REVERSE. IF A YOUNG CHILD HAD BEEN HIT IT WOULD HAVE CAUSED SERIOUS INJURIES. WE CALLED 2 FORD DEALERS WHO OFFERED TO GIVE US AN APPOINTMENT FOR SERVICE WITH A 2 WEEK WAIT. (BOY, DO THEY CARE). I ENDED UP WITH A MILD CONCUSSION......NAUSEA AND MILD LIGHTHEADEDNESS.…

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131.6%
ODI 11139693 · 3,951 mi

MY VEHICLES SHARK FIN ANTENNA CAME OFF THE CAR DURING A CAR WASH. THIS ANTENNA IS NOT REMOVABLE. AFTER THE CAR WASH WAS COMPLETE, THE BLOWERS TURN ON TO DRY THE CAR. I WAS LOOKING THE REARVIEW MIRROR AND HAPPENED TO SEE SOMETHING FLY OFF MY CAR. I PULL OUT CAR WASH AND LOOK AT THE TOP OF MY CAR AND SEE THAT THE SHARK FIN IS MISSING FROM THE ANTENNA. I RETRACED MY PATH THROUGH THE CAR WASH AND FOUND IT ON THE GROUND. I HAD TO DRIVE HOME SLOWLY NOT TO LOSE THE CIRCUIT CARD THAT WAS EXPOSED. I AM GLAD IT WAS NOT RAINING THAT DAY OR THIS WOULD H…

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60.8%
ODI 11269194 · 50 mi

CRIME PROTECTION VS. OCCUPANT SAFETY FOR FORD DOOR LOCKING SYSTEM. FOR CRIME PROTECTION FORD HAS SET, STARING WITH THE 2019 MODEL, THAT THE DOORS CANNOT BE OPENED FROM THE OUTSIDE WHEN THE MOTOR IS RUNNING IN PARKING POSITION. PREVIOUS MODELS DID NOT HAVE THE FEATURE OR THE SYSTEM COULD BE PROGRAMMED SO THAT THE DOORS WERE OPEN AS AN OCCUPANT SAFETY FEATURE. I MAKE THIS STATEMENT AS A LIFELONG SAFETY ENGINEER FIRST AT MERCEDES BENZ AND LATER AT BENDIX IN BREAKS, FOLLOWED BY 25 YEARS AT TRW IN SEAT BELTS, FIRST IN GERMANY AND LATER IN USA. I.E. …

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51.6%
ODI 11391110 · 3,000 mi

THE BACK HATCH DOOR WAS OPEN TO PUT SHOPPING ITEMS AWAY, AND MY DAUGHTER TURNED AROUND TO PUT A CART AWAY IN A PARKING LOT. ALL OF A SUDDEN ANOTHER VEHICLE WAS COMING AND SHE BACKED UP WITH A CART IN FRONT OF HER, AND THE HATCH DOOR HIT HER BETWEEN THE SHOULDERS. IT HIT HER, IT STOPPED AND THEN MOVED UPWARDS. SOMETHING LIKE THIS ALSO HAPPENED TO ME WITH ANOTHER FORD THAT I TRADED IN LAST YEAR FOR THIS 2020 FORD. THE VEHICLE WAS IN FOR A CAMERA REPAIR PRIOR TO THIS, SO DO NOT KNOW IF A SENSOR IS OUT OR NOT FUNCTIONING CORRECTLY; AND THE REAR E…

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00.0%

No examples available for this selection.

21.5%
ODI 11512572

I have had the liftgate lower unexpectedly in two separate incidents causing injury. The first happed two weeks ago at a filling station. I was exited the passenger side and walked behind the car to reach the pump. When I got to the pump I turned around to go back to get my wallet. At that moment I struck the liftgate and it cut my head because it had opened without warning and I turned directly into it. (I am 6'2" tall). The second time was today. I was putting groceries into the car and I turned to get more groceries from the cart. As …

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14.5%
ODI 11695963

The vehicle automatically locks the doors when you begin driving. We were aware that when stopped the doors would automatically unlock when you tried to open them but have found that this can also happen while driving. While driving our daughter pulled on her door handle which caused the door to unlock, then pulled the handle again and was able to open the door enough to trigger the door ajar warning which alerted us to the situation. While we were able to engage the child lock to prevent this from happening again, it is concerning that pulling…

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24.5%
ODI 11591160

Vehicle has hands free liftgate operation by waving feet under bumper. The liftgate will also close if you are loading cargo toward front of compartment and your feet inadvertently trigger sensor. The closing tone is weak and cannot be heard if there is any outside noise. Liftgate has closed on my back at least 4 times and my wife at least 3 times in the 4 weeks we have had the vehicle. If a small child were to be climbing in the back with the hatch open they could be seriously injured or even killed by the closing hatch. Even if an adult …

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Exterior Lighting
192.8%
ODI 10430159 · 52,170 mi

RT HEADLIGHT LAMP DISCONNECTED FROM ASSEMBLY CREATING SMOKE AND FLAMES IN COCKPIT OF VEHICLE AND DAMAGE TO ASSEMBLY. *TR

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18710.4%
ODI 10499212 · 15,000 mi

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHT ASSEMBLY HAD A BLACK LENS THAT CAUSED THE LOW BEAM HEADLIGHT NOT TO PROVIDE ADEQUATE LIGHTING WHEN DRIVING IN RURAL AREAS. THE DEALER ADJUSTED THE LOW BEAM HEADLIGHT TO ILLUMINATE HIGHER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE LOW BEAM HEADLIGHT WAS RESET BACK TO FACTORY SPECIFICATIONS AND THE CONTACT WAS ADVISED THAT THERE WAS NOTHING ELSE THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER W…

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847.4%
ODI 10584595 · 40,000 mi

WHEN IN DRIVE, AND DOOR CLOSED, DOOR AJAR INDICATOR CONSTANTLY DINGS. WHEN CONTACTING DEALERSHIP, THEY ACKNOWLEDGED ITS A KNOWN ISSUE FOR THIS VEHICLE, YET FORD DOESN'T DEEM IT A SAFETY ISSUE, THEREFORE WON'T RECALL IT. IT IS A DISTRACTION, AND DOOR IS UNABLE TO BE LOCKED WHEN IN DRIVE, CREATING A SAFETY ISSUE. ALSO, SINCE THE VEHICLE THINKS THE DOOR IS OPEN, WHEN IN PARK AND LOCKED, INTERIOR LIGHTS WILL NOT GO OFF, LEADING TO BATTERY DRAIN. DEALERSHIP WANTS TO CHARGE A DIAGNOSTIC FEE, BEFORE IT WILL FIX THE PROBLEM WHEN THEY KNOW EXACTLY WH…

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1917.8%
ODI 10489130 · 185 mi

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY BRIGHT, CAUSING OTHER DRIVERS TO BECOME SLIGHTLY BLIND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LIGHT MAY HAVE NEEDED AN ADJUSTMENT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 185.

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123.1%
ODI 10614669 · 800 mi

WHOEVER THOUGHT THESE ECE HEADLIGHTS ARE GREAT NEEDS TO GET OFF THE DRUGS. JUST BOUGHT A NEW 2014 FORD EDGE. 2 NIGHTS AGO WAS DRIVING ON A VERY HILLY ROAD. AS I WAS COMING UP FROM THE BOTTOM, THE CUTOFF LINE OF THESE THINGS KEPT ME FROM SEEING TWO PEOPLE WALKING IN MY LANE. WHEN THEY CAME INTO THE BEAM, I SLAMMED ON THE BRAKES AND SCARED THE CRAP OUT OF THEM AND ME. IF I END UP KILLING ANYONE BECAUSE I COULDN'T SEE THEM BECAUSE OF THESE CUTOFF POS'S, I'LL BE SEEING YOU GUYS IN COURT. I HIGHLY SUGGEST YOU "BUILD AMERICAN" AND GET THESE CUTOFF TH…

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81.1%
ODI 10872234

THE REAR TAIL LIGHT ON THE 2015 FORD EDGE SEL HAS DEVELOPED CRACKS WHICH LEAK AND CAUSE CONDENSATION AND WATER TO BUILD UP INSIDE THE TAIL LIGHT. THIS CREATES THE POTENTIAL FOR A ELECTRICAL SHORT OR FIRE.

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91.0%
ODI 10938021 · 6,300 mi

I WAS DRIVING HOME CHRISTMAS NIGHT AFTER SPENDING THE WEEKEND WITH FAMILY, IT WAS RAINING HARD AND WINDY (20-30MPH GUSTS). WHILE DRIVING WITH MY WIPERS ON AT 70MPH ON INTERSTATE 35 SOUTH JUST NORTH OF ALBERT LEA MINNESOTA MY WIPER BLADES STARTED TO GET CAUGHT IN THE WIND, I HEARD A SLAPPING NOISE A FEW TIMES AND THEN ALL THE SUDDEN AS THE WIPERS WENT TO WIPE THE PASSENGER SIDE BLADE WAS LIFTED BY THE WIND AND WAS DROPPED ON TOP OF THE OTHER BLADE. THE LATCH THAT HOLDS THE BLADE ON TO THE DRIVER SIDE WIPER WAS BLOCKING THE PASSENGER SIDE BLADE A…

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100.7%
ODI 11083400

I LEASED THIS 2017 FORD EDGE IN DECEMBER OF 2017. UPON DRIVING IT AT NIGHT I NOTICED A VERY DIM LIGHT ON LOW BEAM SHOWING THE ROAD. I THOUGHT IT WAS JUST ME BUT THEN I HAD MY HUSBAND DRIVE HE ALSO EXPERIENCED DIFFICULTY IN SEEING THE ROAD WHEN THE HEADLIGHTS WERE ON LOW BEAM. I TOOK IT TO MY DEALER AND THEY VERIFIED THAT THE CAR HAS VERY LOW VISIBILITY ON THE LOW BEAMS. THEREFORE THERE WAS NOTHING THEY COULD DO. I CONTACTED THE FORD MOTOR CO AND THEY TOLD ME THAT CAR WAS PERFORMING AS DESIGNED. THAT IS MY ISSUE. I DRIVE A LOT AT NIGHT AN…

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131.6%
ODI 11100043 · 500 mi

THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD E…

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20.3%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

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00.0%

No examples available for this selection.

10.9%
ODI 11572167

The lighting in my dashboard, screen (to include backup camera) aill go blank and turn blank periodically. When this happens -I cant access heating/cooling settings, rearview camera or other settings.

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10.8%
ODI 11734390

Headlights don’t always align properly,

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14.5%
ODI 11737461

The 3rd brake light (high mount stop) has burned out. The repair costs are exorbitant for a legally required part of the car and self repair is extremely challenging. There are numerous complaints online about this part failing.

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24.5%
ODI 11546059

1. This issue is with the image produced by the backup camera as its image is dim and not very clear, especially at night. At daytime the image is also dim. I had 3 previous models of the same Ford Edge Titanium 2013, 2016 & 2019 all had a similar backup camera albeit with the image on a smaller screen and never had an issue with the brightness/ clarity of the image. The issue I'm reporting is on a brand new 2024 Ford Edge Titanium with a much larger and screen, the car has 850 miles on it as of today, the issue was apparent from day one after …

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine55,500–94,000 mi72,853 mi113
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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ODI 10889205 · 1,960 mi

THE VEHICLE WAS IN MOTION IN MODERATE TRAFFIC GOING APPROXIMATELY 45MPH WHEN THE ENGINE UNEXPECTEDLY SHUTOFF AND THE ACCELERATOR BECAME NON-RESPONSIVE. WAS ABLE TO CAREFULLY COAST THE VEHICLE TO THE SHOULDER, PUT IN PARK, AND RESTART THE VEHICLE. EXTREMELY CONCERNED THAT THIS HAPPENED AS I'M TRAVELING OUT OF STATE WITH MY FAMILY ON VACATION. WE PURCHASED THIS VEHICLE BRAND NEW WITHIN THE LAST 60 DAYS AND IT HAS LESS THAN 2,000 MILES ON IT. WE THOUGHT WE WERE GETTING RID OF A LEMON VEHICLE WHEN WE TRADED IN FOR THIS, BUT ALTHOUGH OUR LAST VEHICL…

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ODI 10926842 · 9,000 mi

WHILE DRIVING AT A HIGH RATE OF SPEED (70MPH) ON A MAJOR HIGHWAY, MY CAR LOST POWER. I TRIED PRESSING THE GAS PEDAL, BUT THERE WAS NO RESPONSE. IT WAS A VERY DANGEROUS SITUATION, SINCE THE CARE LOST SPEED QUICKLY, AND I WAS DRIVING IN THE FAR LEFT LANE AND HAD TO NAVIGATE TO THE RIGHT SHOULDER IN RUSH HOUR TRAFFIC. IT WAS ALSO VERY DANGEROUS BECAUSE THE CAR BROKE DOWN IN DETROIT. I WAS ABLE TO GET TO THE SHOULDER, AND RESTART THE VEHICLE TO TRY TO GET OFF THE HIGHWAY. WHILE TRYING TO GET TO A BETTER LOCATION, THE CAR LOST POWER TWO MORE TIMES, …

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Steering6,996–48,000 mi21,526 mi85
ODI 10894912 · 4,942 mi

STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE

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ODI 10915236 · 2,780 mi

ADAPTIVE STEERING FAULT - SERVICE REQUIRED! WHILE DRIVING DOWN THE ROAD, STEERING WHEEL CHANGED RATIO, BECAME EXTREMELY LIGHT AND DISCONNECTED FROM WHEELS. STEERING WHEEL ALSO CHANGED TO A 45 DEGREE RIGHT ANGLE WHILE DRIVING STRAIGHT DOWN THE ROAD. THIS IS A SAFETY ISSUE! ESCALATED TO FORD, STATING I LOST CONFIDENCE IN DRIVING THIS CAR. DIDN'T WANT TO BE A STATISTIC WITH MY KIDS WHEN THIS HAPPENS AGAIN WHEN GOING DOWN THE HIGHWAY AT 70MPH! EXTREMELY HAZARDOUS THANKFULLY MY KIDS WERE NOT IN THE CAR WHEN THIS HAPPENED.

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ODI 10919965 · 2,300 mi

ADAPTIVE STEERING FAULT SERVICE REQUIRED ERROR. I TURNED IT ON FROM THE PARKING LOT AT WORK AND THE ERROR CAME UP AND THE STEERING WHEEL WAS NOT ALIGNED WITH THE TIRES, WHEN DRIVING STRAIGHT THE STEERING WHEEL WAS 1/4 TURNED TO THE LEFT

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Service Brakes41,438–74,600 mi60,000 mi43
ODI 11031930 · 21,000 mi

AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION, WITHOUT CONTINUALLY INCREASING THE PRESSURE ON THE ON THE BRAKE PEDAL IT WILL ALLOW THE CAR TO CREEP FORWARD.

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ODI 11044924 · 6,100 mi

VEHICLE VACUUM BRAKE BOOSTER HAS A LEAK THAT CAN BE HEARD IN THE CAB OF THE VEHICLE. IT IS NOT CURRENTLY COVERED BY THE WARRANTY HOWEVER A VACCUM TEST REVEALS LESS THAN RECOMMENDED PRESSURE IN THE SYSTEM. BRAKES ARE SPONGY WHEN USED. THE VEHICLE IN QUESTION HAS 6147 MILES. FORD REFUSES TO REPLACE THE VACUUM BOOSTER REGARDLESS OF MULTIPLE TECHNICIANS REPORTING THE ISSUE AND STATES THAT IT APPEARS TO ACT AS DESIGNED DESPITE LOSS OF BRAKING POWER SIGNIFICANTLY INCREASED STOPPING DISTANCE.

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ODI 11110647 · 44,000 mi

MY BRAKES WERE SEVERED FROM INSIDE THE ENGINE. I HAD NO BRAKES DRIVING AND I AM IN SALES AND DRIVE FOR A LIVING. THEY TOLD ME IT COULD HAPPEN AGAIN SINCE THERE ARE 4 HOSES TOTAL AND ONLY ONE WAS REPAIRED I COASTED INTO THE GOODYEAR IN TUSTIN, CA

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Engine And Engine Cooling67,750–101,057 mi83,000 mi80
ODI 11451216 · 70,000 mi

The contact owns a 2016 Ford Edge. The contact stated while driving 70 MPH and depressing the accelerator pedal, the vehicle started to shudder and shake with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic who inspected the vehicle and determined that the coolant level was extremely low. The contact stated that the coolant level was topped off however, the failure persisted. The contact took the vehicle to the local dealer who diagnosed the failure as a coolant leak entering the engine and th…

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ODI 11459809 · 104,000 mi

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. There was white smoke emerging from the exhaust. The contact stated that the engine was making a whining sound. The vehicle was taken to an independent mechanic and the contact was informed there was coolant in the cylinder. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 104,000.

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ODI 11460382 · 94,492 mi

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 15 MPH, the vehicle stalled. The check engine warning light illuminated on the instrument panel. The contact took the vehicle to the local dealer who diagnosed with a faulty ignition coil and an unknown fluid leak. The vehicle was not repaired; however, the mechanic reset an unstated module. The manufacturer was not notified of the failure. The approximate failure mileage was 94,492.

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Power Train21,000–87,000 mi66,000 mi33
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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ODI 10920009 · 9,930 mi

MY WIFE WAS ON HER WAY TO A BUSINESS MEETING. VEHICLE WAS STOPPED AT A RED LIGHT. STARTED TO TURN RIGHT, HIT ACCELERATOR PEDAL AND VEHICLE BARELY MOVED. LOST POWER, COULD ONLY GO 5 MPH. WRENCH LIGHT CAME ON, AS DID AWD. CREATED TRAFFIC HAZZARD AS VEHICLES BACKED UP BEHIND ON CITY STREET. CREEPED TO A PARKING AREA AND HAD VEHICLE TOWED TO DEALER FOR EVALUATION AND REPAIR. CAUSE WAS POWERTRAIN CONTROL MODULE (PCM) WHICH WAS NOT REPLACED (FOLLOWING CURRENT FORD POLICY), BUT REPROGRAMMED, MEANING THIS COULD HAPPEN AGAIN IN AN EVEN MORE DANGE…

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ODI 10970526 · 11,900 mi

ON 4/4/17 MY WIFE WAS DRIVING OUR 2016 FORD EDGE (TITANIUM EDITION) AND WAS TALKING TO ME ON THE PHONE WHEN THE VEHICLE SUDDENLY SHOOK, LOST POWER, AND LOST ACCELERATION ABILITY. THE YELLOW WRENCH, CHECK ENGINE LIGHT AND AIR BAG LIGHT APPEARED AND THE POWER TRAIN FAULT AND HILL CLIMB ASSIST NOT AVAILABLE MESSAGES APPEARED ON THE DISPLAY. MY WIFE WAS ON THE HIGHWAY GOING ABOUT 70MPH WHEN THIS OCCURRED. SHE HAD TO TRY TO COAST OVER TO THE SHOULDER TO PULL OVER TO THE SIDE OF THE ROAD.

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Service Brakes, Hydraulic67,750–130,825 mi105,500 mi34
ODI 11328862 · 45,000 mi

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273, [phone removed]). THE CONTACT WAS INFORMED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS REPAIRED THREE TIMES AT THE SAME DEALER HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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ODI 11377035 · 131,000 mi

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL TO BRING THE VEHICLE TO A STOP, THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POPPING SOUND HEARD. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT THE BRAKE AND BRAKE FLUID LEVEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS SAFELY DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT THE NEXT DAY SHE NOTICED BRAKE FLUID WAS LEAKING DOWN ON THE TIRE. THE…

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ODI 11389727 · 46,000 mi

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THE BRAKE RESERVOIR WAS EMPTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, [phone removed] WHERE IT WAS CONFIRMED THAT THE B…

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Unknown Or Other17,000–45,000 mi26,400 mi37
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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ODI 10915127 · 17 mi

BOTH BACK LIGHTS AND BACK MID LIGHT COMPARTMENTS ARE NOT SEALED . THE WATER RETAINS IN THERE THAT CREATES ELECTRICAL SHORTCUT ,. THE SALES MAN SAID HE SAW ALREADY SEVERAL CARS WITH THE PROBLEM,. MY CAR HAD AT LEAST 1 OR 1 1/2 INCH HIGH WATER WAS IN THERE- ALL 3 BACK LIGHTS . DANGER FOR CAR FIRE AND POSSIBLE EXPLOSION FROM ELECTRICAL SHORT CUT FROM WATER IN THE BACK LIGHT.

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ODI 10949599 · 2,500 mi

CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 …

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Electrical System11,000–55,000 mi36,000 mi21
ODI 10894912 · 4,942 mi

STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE

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ODI 10990459 · 3,000 mi

I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD…

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ODI 10992908 · 6,212 mi

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE WARNING INDICATORS SUDDENLY ILLUMINATED. THE VEHICLE STALLED AND SHUT OFF. ALSO, THE HORN ERRONEOUSLY SOUNDED. THE VEHICLE WAS TAKEN TO MARSHALL MIZE FORD IN HIXSON, TENNESSEE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,212.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V544000 · 2025-08-2225V572000 · 2025-09-0320 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-119None
ODI 11623585 · 70,000 mi

The contact owns a 2016 Ford Edge. The contact stated that while inspecting the vehicle, she noticed that the coolant level was low. The coolant reservoir was below the recommended coolant level. There were no warning lights illuminated. The vehicle was taken to the local dealer for additional coolant maintenance and inspection. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the vehicle started sputtering after refueling. The engine warning light was illuminated and was turning on and off. The vehicle w…

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ODI 11623714 · 96,000 mi

The contact owns a 2016 Ford Edge. The contact stated that while driving 55 MPH, there was a loud rattling noise emanating from the front of the vehicle. The vehicle was steered to the side of the road and inspected, but there was cause for the failure found. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the flex plate needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

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ODI 11625452 · 44,000 mi

The contact called on behalf of his son who owns a 2016 Ford Edge. The contact stated that while his son was driving approximately 65 MPH, the temperature gauge had risen significantly to hot, and the vehicle started to shut down. The contact stated that his son was able to pull over onto the side of the road, to allow the engine to cool down. The contact stated that after restarting the vehicle, and continuing to drive, the failure persisted. The check engine warning light was illuminated with DTC Code: P0302 displayed. The vehicle was taken t…

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2024-129None
ODI 11628138 · 101,161 mi

Coolant intrusion into engine

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ODI 11629017 · 88,000 mi

The contact owns 2016 Ford Edge. The contact stated that while driving at approximately 70 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was fluid intrusion into the cylinders from the radiator fluid, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

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ODI 11629333 · 96,000 mi

The contact owns a 2016 Ford Edge. The contact stated while driving 35 MPH, a message indicating that the engine was overheating was displayed. The contact was able to drive to the destination. The contact stated upon inspecting the coolant reservoir, the coolant reservoir was empty. The contact's husband added coolant to the coolant reservoir; however, the failure recurred the following day. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder #3. The mechanic determined that t…

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2025-0111None
ODI 11633516

Coolant was leaking into cylinder #1 in the engine. The engine consequently had to be replaced, and a Ford dealer replaced it. Coolant was leaking into the engine because of a design defect in the engine that Ford has known about for a long time. See Ford Technical Service Bulletin 22-2229. The design defect is a safety risk. My vehicle would not pass Pennsylvania’s vehicle safety inspection required annually by Pennsylvania law because of the coolant leaking into the cylinder in the engine due to the design defect. Information about Penn…

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ODI 11634399 · 42,000 mi

The contact owns a 2016 Ford Edge. The contact stated while at a stop sign and depressing the accelerator pedal, the vehicle failed to respond. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a case. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 42,000.

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ODI 11635290 · 88,000 mi

The contact owns a 2016 Ford Edge. The contact stated that while driving on the highway at 45 MPH, the vehicle experienced a loss of automotive power, causing the acceleration to be reduced to 25 MPH, while also causing the vehicle to shake aggressively. The vehicle was driven to the residence and then towed to a local dealer where it was diagnosed that the engine had experienced coolant intrusion and that it would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage wa…

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2025-026None
ODI 11641822 · 107,000 mi

The contact owns a 2016 Ford Edge. The contact stated while driving at approximately 35 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 107,000.

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ODI 11641941 · 114,094 mi

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and DTC: P0302 and P0316 were retrieved. Additionally, the contact was informed that there was coolant intrusion in cylinder #2. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manuf…

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ODI 11644611 · 52,000 mi

The contact owns a 2016 Ford Edge. The contact stated there was a loud clunking sound while opening the front driver's side door. The vehicle was taken to the local body shop to be diagnosed, and the contact was informed that the front driver's door interior spot weld had become unsecured, and the door needed to be re-attached and re-welded. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 52,000.

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2025-035None
ODI 11646211

Rear passenger side brake line failure, leaked out brake fluid and brake pedal went to the floor during commute home. No accident.

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ODI 11648617

Tony Betten & Sons Ford, Grand Rapids, MI, replaced a leaking plastic oil pan 03.14.2025, at mileage 61,182. There were no warning lamps or messages and no incidence of damage. We noted continuous oil spots on the garage floor, even after a 01.13.2025 oil and filter change. We were concerned that this oil leakage would compromise engine lubrication, possibly leading to engine failure. We have purchased 3 Edges, the first a 2008 model went over 200,000 miles without oil leakage. We currently own a 2022 Ford Edge ST. It is surprising for an oil p…

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ODI 11650961

Engine misfires while driving. Code found P0302. misfire in cylinder 2. cylinder checked by dealer with camera and found to be leaking coolant inside the cylinder. TSB 22-2220 2.0L Ecoboost found. Steps followed, dealer recommeded replacing Engine long block.

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2025-044None
ODI 11653723 · 40,000 mi

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to the Customer Sa…

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ODI 11654877

What happened with your engine? My engine malfunctioned unexpectedly at just 79,000 miles, despite no history of major engine problems. The final diagnosis showed a blown head gasket. Were there any warning signs beforehand? Yes, about two to three weeks before the malfunction, I received multiple cylinder misfire codes and a low coolant warning. I had both issues checked out and believed they were resolved at the time, as the car was running fine afterward. Did the car stop running completely? Yes. After everything seemed okay for a bit, the …

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ODI 11656308

A recall was performed on 01-17-23 at roughly 54,000miles by Krause Ford Woodstock, GA – Brake lines were replaced. The passenger rear rubber hose has already failed where the hose is crimped at the fitting by the steel hose that comes from the master cylinder. Driver almost crashed due to not being able to stop in a normal distance due to the pedal going to the floor and the brake system failing due to no fluid pressure to the brakes. This was yesterday around [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U…

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2025-0512None
ODI 11658469

The contact owns a 2016 Ford Edge. The contact stated that when she placed the vehicle into reverse, the rearview camera displayed a distorted image, compromising the back-over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer. However, no cause for the failure was found. The vehicle was not repaired. The contact stated that failure occurred during the hot weather rather than in the cold months. The manufacturer was not informed of the failure. The failure mileage was unknown.

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ODI 11658517 · 107,302 mi

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was parked, there was white smoke coming from the exhaust. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the head gasket on cylinder #3 needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 107,302.

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ODI 11659339 · 50,148 mi

The contact owns a 2016 Ford Edge. The contact stated while driving 35 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure might be related to a head gasket leak. The vehicle was not repaired. The vehicle was driven back to the residence. The vehicle was then towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced due to coolant intrusion. The dealer informed the contact that the ma…

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2025-0614None
ODI 11664602

Ever since I purchased my Ford Edge the backup camera flashes off and on while I'm trying to back up and reverse. It does it every single time I try to reverse it either does not show me backing up or will show me backing up in the camera for a second and then flashes off back to the radio or flashes back to nothing. I see that they are recalls regarding the backup camera on newer vehicles. My vehicle is a 2016 Ford Edge and has been messing up for years. Why does the recall not involve the older models?

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ODI 11664681 · 68,000 mi

The contact owns a 2016 Ford Edge. The contact stated that the vehicle was violently shaking while cold starting the engine. The contact stated that the failure persisted, with the check engine warning light illuminated. The vehicle was taken to the local dealer where a mechanic discovered coolant intrusion in cylinder #3. Upon investigation, the contact linked the failure to Technical Service Bulletin: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the co…

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ODI 11664920

Had to replace the Power Take Off Unit (PTU) (internal failure) 1/25/21 Had to replace the Rear Differential Unit (RDU) (internal failure) 5/27/25

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2025-0714None
ODI 11671181

ALL Ford Edge vehicles that have the 2.0L engine where the probability of coolant leaking into the cylinders destroying engine and transmission because of the block design should be recalled. Every day I stress over when mine will suddenly leave me stranded or cause an accident or leave me with a major repair bill regardless of how well I do maintenance! My car jerks between 2nd and 3rd or between 20 to 30 mph, and then smooths out which is making me fear that the torque converter is going out! I’m not the ONLY one living in fear of being a vic…

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ODI 11671379

This is the second time the driver seatbelt has locked itself and won't extend. The fix is to remove the seatbelt and send it in for repair. This seems serious as it forces me to drive without a seatbelt.

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ODI 11671531

The transfer case on my 2016 Ford Edge Titanium AWD cracked and failed at approximately 76,000 miles. For months prior, the vehicle showed warning signs including a strong burning smell inside the cabin, jerky movement while reversing, and rubbing or grinding noises during low-speed turns. I sought help multiple times, but the issue was not diagnosed despite repeated service visits. Eventually, the vehicle was taken to another repair facility where, during a test drive, the transfer case fully cracked while the mechanic was driving. According …

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2025-08625V544000
ODI 11677988

The power steering suddenly stopped working while I was driving. The steering became extremely stiff and difficult to control. At one point, the power assist abruptly returned, causing the steering wheel to jerk, and I nearly hit a pedestrian. It was a frightening and extremely dangerous situation. Brought the car to my mechanic multiple times, but the issue kept coming back. After 3 times, I brought the car to the ford dealership/ford mechanics and they confirmed the issue with the power steering was the fault of the rack and pinion. Ther…

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ODI 11678067

Check engine light revealed code P0302. This is due to coolant intrusion into cylinder 2 (confirmed by Ford dealership) due to faulty open deck coolant design by Ford. TSB 22-2229 was issued by Ford on 09 June 2022 concerning ecoboost engines exhibiting codes, similar to mine, as a coolant intrusion. The only fix is a long block replacement. My dealership service department diagnosed ($170) and requested financial assistance on my behalf to Ford, but was rejected in totality. This is a Ford design flaw that causes this coolant leak and the…

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ODI 11681395

Severe constant moisture condensation build up inside rear light bar and rear side lights. The moisture is inside all clear plastic covers and some of the red inner plastic (which is underneath the clear plastic cover). It is available for inspection. This is causing a safety hazard due to reduced and dim light visibility. The constant moisture causes an increased risk of break lighting shortage, failure of lighting electrical system or the lights shutting off. With the reduced rear lighting visibility and risk possibility of rear lighting fai…

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2025-091225V572000
ODI 11684517

I was having issues with my car starting. Once I got it started a large cloud of white smoke rolled out of the exhaust. As I drove it the overheat warning came on. I took it in to a shop. I was advised that a coolant intrusion into the engine cylinders, particularly with EcoBoost engines. This issue stems from a design flaw in the open deck engine block, which can lead to misfires, white smoke, and ultimately engine failure1. Ford issued TSB 22-2229 addressing this issue, My car has 116,102 miles on it. Upon doing some research, there have …

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ODI 11685115

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); through the Turo App; however, the part to complete the recall repair was not yet available. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The dealer informed the contact that parts for the recall repair were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

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ODI 11686218

Check engine light came on. A friend of mine said she saw smoke from my rear exhaust. Ran codes came back as a misfire. Spark plugs; the cold idle had become a little rough. I was driving home from work 2 1/2 weeks ago and had to stop because a warning came across my screen about hot coolant or engine in red with exclamation marks.My daughters boyfriend came out where I stopped and changed my thermostat because one of the hoses was hot and one not showing it was stuck closed. I asked him to do my spark plugs at a later date. I took the car to B…

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2025-1015None
ODI 11691023

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed in the rain, the vehicle started jerking. The contact stated that upon depressing the brake pedal, the vehicle failed to respond and crashed into a tree. The front driver's side air bag and the knee air bag deployed. The contact sustained neck and ankle injuries and was transported to the local emergency room for medical attention. A police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an inde…

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ODI 11691709

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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ODI 11691748

Rear view camera was distorted and didn’t show a vehicle behind me when I backed out of parking spot and made contact with another vehicle.

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2025-119None
ODI 11696903

My 2016 Ford with only 56,210 miles has developed a critical engine failure. The engine block due to a manufactuing design flaw has caused the coolant to leak into one of the cylinders. Dealership informed me I need a new motor at the cost of $7300.00. Ford will not stand behind the repair due to the age of my vehicle. It's in excellent condition other than the defective engine block.

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ODI 11696985

My vehicle previously had recall work, including power steering, but now I’m experiencing: * ‘Steering Assist Required’ warning, and the electric power steering is intermittently failing * Traction control and hill assist turned off * Headlights (and other lights) staying on even when the car is off * The vehicle pulls sharply to the left when braking * Despite multiple alignments and suspension/tie rod replacements, my new tires are wearing out rapidly

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ODI 11697146

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle failed to stop immediately. The contact stated that the brake pedal needed to be depressed extremely hard. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, parts for the recall repair were not yet available. The manufacturer was…

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2025-127None
ODI 11702260

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact called a local dealer and was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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ODI 11702621

Complaint Description: My 2016 Ford Edge 2.0L EcoBoost is experiencing a catastrophic engine failure due to "coolant intrusion" into the engine cylinders, a known manufacturing defect associated with the open-deck engine block design in this model year (referenced in Ford TSB 19-2346). The Failure: While driving at highway speeds (65+ MPH) on California freeways, the vehicle intermittently and suddenly enters "limp mode," drastically reducing power and acceleration without warning. This makes it impossible to merge safely or keep up with traff…

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ODI 11703694

Manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner: Sep 08,2025 Manufacturer Recall Number 25S89 NHTSA Recall Number 25V572 Recall Status Recall Incomplete, remedy not yet available

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2026-0115None
ODI 11708769 · 111,000 mi

The contact owns a 2016 Ford Edge. The contact stated that while driving at 15 MPH in the rain, the brake pedal was applied however, there was a delay in responding, and crashed into a Subaru Forester. There was an abnormal squeaking and squealing sound detected. The vehicle was drivable. While approaching a stoplight, there was an abnormal squealing noise, and there was an increase in stopping distance. There were no warning lights illuminated. The contact sustained a sprained neck, and medical attention was provided. There was no reported f…

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ODI 11709614

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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ODI 11709748

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repairs were not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

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2026-0210None
ODI 11715129

I want to open a criminal case. A car dealer is reselling this vehicle for 8,500 dollar with odometer of 94,000 approximately. The title say over 240,000 miles. They have clearly tampered with is i have more 10 supporting evidence to show for their fraud. They have dealer license in florida and are operating used car sale here new york city bronx. I called north Carolina DMV where they confirm the milage of vehicles and i have car fax as supporting evidence. I have made complain with FTC and BBB. They should be in jail.

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ODI 11716207

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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ODI 11716256

I started my Edge as I always do and the display panel kept changing from audio, to settings and on and on. It went thru all the choices and it kept going for about 20 mins until I could safely pull over to find the problem. The radio continues to play thru .the clicking of it changing choices. When I pulled over I put the car in park and shut my edge off, waited a few mins and started it again. It continues to cycle thru the choices. I shut the car off again, opened my door , closed my door, then restarted my edge. This stopped it from cyclin…

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2026-038None
ODI 11721388

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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ODI 11722563 · 2,020 mi

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an image with all lines. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera display failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact later received notifications of NHTSA Campaign Number: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts were not available for the recall repairs. Th…

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ODI 11722665

Rearview camera has been faulty for years and there is still not a fix. I have almost hit people reversing bc of this issue. I will be backing up and the camera is fine and then all of the sudden it messes up with lines and weird colors in the middle of backing up. This is dangerous and hazardous.

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2026-0420None
ODI 11728474 · 131,000 mi

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to display properly, and the screen was blank. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manuf…

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ODI 11728534

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experien…

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ODI 11728548

The vehicle developed a rattle at idle and noise from the transmission bell housing area. Lafayette Ford in North Carolina has confirmed the issue is caused by a cracked flexplate, which is a known defect covered under Ford Customer Satisfaction Program 22N12.

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2026-059None
ODI 11735661

. The car would make 'running water sounds" when turned off and smelled funny. We were feeling odd, migraines, nausea and upper respiratory infections. It smelled like coolant and we became very concerned for our safety. We had just had one recall repaired and cannot believe something else is now at fault! Per the Ford dealership there was a service bulletin stating a known defect in a part that prevents coolant leaking into the engine. Ford shared the bulletin and that the engine cannot be repaired. This is due to a known defect with the part…

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ODI 11735758 · 115,251 mi

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that when applying the brakes, they noticed the brakes seemed to be dragging or slow to brake, and the contact noticed a sound as if an excessive amount of air pressure was being released when the brakes were applied. The dealer was not c…

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ODI 11735772

Ford dealership (Evansville Ford in Evansville, WI) came out to inspect my rear view camera for recall #25S89. After they did this the back up sensors that beep when someone is behind you when you are in reverse no longer work. It almost caused a crash.

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2026-069None
ODI 11741528

I have a ford edge 2016, which I can see online that many vehicles like mine are having the same problems. I am having a severe coolant leak into the engine. It trembles when I start it or when I am at a red light, white smoke leaks out of my exhaust when I first start my car after adding coolant. I am constantly adding coolant, mostly every other day because it burns it so fast. My vehicle alerts me if it is overheating when I am am low in coolant, which scares me to think of a fire. I don't have the money to fix such an expensive repair. …

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ODI 11741806

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

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ODI 11741814 · 70,000 mi

The contact owns a 2016 Ford Edge. The contact initially received a recall notice for NHTSA Campaign Number: 25V544000(Service Brakes, Hydraulics); however, the part for the repair was not available. The contact inspected his vehicle and discovered that the rear driver-side brake line hose had been leaking brake fluid. As the failure persisted, the "Brake Fluid Level Low Service Now" would appear on the instrument panel as the contact would have to replenish the brake fluid. The local dealer was made aware of the issue and confirmed that parts …

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2026-079None
ODI 11747987 · 100,000 mi

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the brake pedal went to the floorboard while depressed. There was no warning light illuminated. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu…

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ODI 11748448

Coolant intrusion issue has occurred. Coolant reservoir drains rapidly and there is a strong coolant smell every time the car is driven. This is a common issue in the Ford 2.0l ecoboost that Ford has not officially adressed.

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ODI 11748762

A month or so ago my car had a rough idle and the mechanic couldn't figure out why. Then last week my car lost power on the interstate, during rush hour. I'm lucky I didn't cause an accident as the loss of power was so sudden and all the traffic around me. Somehow I was able to safely pull over on the shoulder. I had my car towed and the mechanic found that the flex plate had failed and is cracked. As a result the car will no longer start. The recall letter that my mechanic found stated that a rough idle was one of the symptoms of a failing fle…

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2026-0810None
ODI 11755289

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure.

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ODI 11755562

"Ford Emissions Recall 24E10 addresses defective factory PCM software parameters. This software defect caused unbalanced air-fuel ratios to ruin both catalytic converters on my 2016 Ford Edge (Bank 2 at 128k miles and Bank 1 at 157,552 miles). The dealership, [XXX] of [XXX], completed the 24E10 software flash under Repair Order #XXX, but Ford Corporate's SSSC portal (Contact ID: [XXX]) officially denied the consequential hardware replacement. They claim that because the new software prevents future codes, they are not responsible for the massiv…

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ODI 11756124 · 160,000 mi

The contact owns a 2016 Ford Edge. The contact stated that the brake warning light illuminated while driving at an undisclosed speed. The contact was notified of NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was on back order. The vehicle was taken to an independent mechanic, who replaced the brake pads and brake lines. The vehicle was then taken to a local dealer, where an unknown diagnosis and repair were performed. The brake pads and brake lines had been replaced three times, but the f…

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2026-0918None
ODI 11761251

Transmission jumps from 2nd to 4th without warning and causes the vehicle to jerk into oncoming traffic

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ODI 11761534

Coolant intrusion. 2.0 engine blows white exhaust.

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ODI 11762333

RE: Safety Recall MFG No. 25S87, NHTSA No. 25V544, 08/25/2025 Rear Brake Lines - Potential Failure. It has been OVER ONE YEAR and my car has not been repaired due to lack of parts. This is unacceptable - This Safety Recall is NOT being addressed in a timely manner.

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 243 reports

2022: 43 complaints · 2023: 13 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022183043
20236913
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202213100
20232200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineSteeringService BrakesEngine And Engine CoolingPower TrainService Brakes, HydraulicUnknown Or OtherElectrical System
Engine—
2
ODI 11051142 · 10,000 mi

I BOUGHT A 2016 EDGE SPORT IN JANUARY AND HAVE HAD TO TAKE TO THE SHOP FOR THE OIL PAN LEAKED 2 TIMES IN A MONTH STEERING WARNING LIGHT CAME ON FOR 1HR HEAD LINER HAD TO BE REPLACED BRAKE LIGHTS FILLED WITH WATER, BUMPER HAD TO BE REPLACED BECAUSE OF A HOLE FROM FACTORY. I ASKED FOR ANOTHER CAR THEY SAID NO I ASKED FOR MY MONEY BACK AND THEY SAID NO SO I HAVE A CAR WITH 11000 MILES THAT'S IN THE SHOP EVERY MONTH AND NOTHING I CAN DO ABOUT IT

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ODI 11495095 · 80,000 mi

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning; however, the contact was able to coast the vehicle off the roadway. The vehicle was then towed to an independent mechanic where it was diagnosed that the fuel system needed to be replaced. The vehicle was repaired; however, the contact stated that approximately 3 years later, the failure recurred. The contact stated that while idling at a stop light, he depressed the accelerator pedal and the engine stalled without w…

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2
ODI 11545915

I have a warranty with Jones Junction Kia. I couldn't take my truck anywhere else. The engine light kept coming on and going off. Well I got all the maintenance as needed however. I was told that when any Ford reaches almost 100000 miles that it's a defect that coolant leaks into the engine. Well I never heard such. Come to fine out? The adjusters had to tell the mechanics what was wrong because they couldn't understand what was happening with my truck. The adjusters said my engine needed to be replace because of several other Fords are habi g …

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ODI 11612555 · 100,000 mi

Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issu…

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13
ODI 11510967 · 79,274 mi

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the dealer stated the engine was misfiring. The contact stated cylinder #3 coil and spark plug was replaced; however, the failure recurred. The vehicle was taken to the dealer, and the dealer stated that coolant was leaking into the engine, and that the engine needed to be replaced. The vehicle was not replaced. The manufacturer was contacted, and the manufacturer stated that they are aware of the fa…

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ODI 11516909 · 115,000 mi

The contact owns a 2016 Ford Edge. The contact stated that vehicle had failed to accelerate upon a cold start as the check engine light appeared on the instrument panel. The vehicle was initially taken to an independent mechanic where they diagnosed a crack in cylinder #1 which caused coolant to leak into the engine. The vehicle was then taken to the dealer and the diagnostic result was confirmed. The manufacturer was notified of the failure, and the manufacturer agreed to cover a portion of the repair. The vehicle was repaired. The failure mil…

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ODI 11532652 · 70,000 mi

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact used a DTC reader and determined that the cause of the failure was a defective crank shaft, cam shaft, and oxygen sensors. Despite the repairs made to vehicle, the check engine light remained. The vehicle was taken to an independent mechanic where he was informed that coolant had leaked into cylinder #1. The contact was advised to stop driving the vehicle and contacted the dealer. The contact was informed that the vehicle was n…

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27
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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ODI 11024690 · 7,600 mi

2016 FORD EDGE TITANIUM APPROX. MILEAGE 7600 DATE: FRIDAY SEPTEMBER 8, 2017 TIME: APPROXIMATELY 12:45 P.M. LOCATION: SOUTHBOUND ON WAUKEGAN ROAD/US HIGHWAY 41 NEAR INTERSECTION WITH CASIMIR PULASKI DRIVE (LIGHTED INTERSECTION), WAUKEGAN ILLINOIS DRIVING SOUTHBOUND IN LEFT LANE ON HIGHWAY 41 AT ABOUT 40 MPH. RIGHT LANE CLOSED FOR CONSTRUCTION WORK. WEATHER CLEAR AND DRY. ROADWAY FLAT AND STRAIGHT. SUDDEN LACK OF ACCELERATION EVEN WITH INCREASED PRESSURE ON GAS PEDAL. DASH SERVICE LIGHT (ORANGE WARNING) 'HILL ASSIST NOT AVAILABLE' WITH WR…

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ODI 11084266 · 20,000 mi

CAR DRIVING AT 55-70 MPH STRAIGHT LINE DOWN HIGHWAY AND SUDDENLY DIES. CAR STILL HAS ACCESSORY POWER, HIT HAZARD LIGHTS AND TRIED TO COAST TO SIDE OF ROAD WITHOUT GETTING HIT. UPON STOPPING CAR WILL IMMEDIATELY RESTART. YELLOW WRENCH LIGHTS UP ON DASH.

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0
14
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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ODI 10949599 · 2,500 mi

CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 …

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ODI 11084266 · 20,000 mi

CAR DRIVING AT 55-70 MPH STRAIGHT LINE DOWN HIGHWAY AND SUDDENLY DIES. CAR STILL HAS ACCESSORY POWER, HIT HAZARD LIGHTS AND TRIED TO COAST TO SIDE OF ROAD WITHOUT GETTING HIT. UPON STOPPING CAR WILL IMMEDIATELY RESTART. YELLOW WRENCH LIGHTS UP ON DASH.

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6
ODI 11075149 · 39,000 mi

DRIVING DOWN THE INTERSTATE AT 80 MPH IN MOTION WHEN THE CAR STARTED TO GO INTO 'LIMP MODE.' THE DASH STATED THERE WAS 'LOW OIL PRESSURE' AND 'CHECK AIRBAGS.' WITHIN THE NEXT THREE SECONDS THE CAR STARTED TO LOSE POWER AND POWER STEERING WAS SHUT OFF. THE CAR STARTED SLOWING DOWN AT A DRAMATIC RATE LEAVING ME STRANDED. AFTER THE CAR KILLED THE ENGINE I WAS NOT ABLE TO RESTART THE CAR. THE CAR WOULD TURN OVER, BUT NOT HOLD POWER IT WOULD DIE IMMEDIATELY. I WAS FINALLY ABLE TO START THE CAR AFTER WAITING 10 MINUTES. THE CAR WOULD START AND…

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ODI 11089042 · 35,670 mi

ENGINE SHUT DOWN WHILE DRIVING WITH NO WARNING. VEHICLE ENTERED "ACCESSORY MODE" WHICH KEPT ALL OF THE INSTRUMENTS LIGHT UP, WAS ABLE TO STEER OFF THE ROAD AND RE-START THE CAR. VEHICLE WAS IN MOTION ON A CITY STREET WITH HEAVY TRAFFIC.

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ODI 11139945 · 37,000 mi

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE OPERATING THE VEHICLE, THE TEMPERATURE GAUGE INCREASED TO "HOT" AND THE "COOLANT OVERHEATED" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO PARK CITY FORD (3333 INWOOD RD, DALLAS, TX) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL VOLTAGE SURGE HAD DAMAGED THE BATTERY, WIRE HARNESS, FUSE BOX, AND COOLING FAN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

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Steering
2
ODI 11051142 · 10,000 mi

I BOUGHT A 2016 EDGE SPORT IN JANUARY AND HAVE HAD TO TAKE TO THE SHOP FOR THE OIL PAN LEAKED 2 TIMES IN A MONTH STEERING WARNING LIGHT CAME ON FOR 1HR HEAD LINER HAD TO BE REPLACED BRAKE LIGHTS FILLED WITH WATER, BUMPER HAD TO BE REPLACED BECAUSE OF A HOLE FROM FACTORY. I ASKED FOR ANOTHER CAR THEY SAID NO I ASKED FOR MY MONEY BACK AND THEY SAID NO SO I HAVE A CAR WITH 11000 MILES THAT'S IN THE SHOP EVERY MONTH AND NOTHING I CAN DO ABOUT IT

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ODI 11495095 · 80,000 mi

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning; however, the contact was able to coast the vehicle off the roadway. The vehicle was then towed to an independent mechanic where it was diagnosed that the fuel system needed to be replaced. The vehicle was repaired; however, the contact stated that approximately 3 years later, the failure recurred. The contact stated that while idling at a stop light, he depressed the accelerator pedal and the engine stalled without w…

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—
2
ODI 11474785

I just received this recall letter I’ve almost lost my life in this vehicle I need for someone to contact me as soon as possible [XXX] I had two other passengers in the car with me at the Time of the incident the brakes failed and the car spent out of control also the middle part we’re the gears are busted. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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ODI 11490699

My parking brake, ABS, and Traction Control (ESC) warning lights all illuminate even when not engaged (Parking Brake states engaged even while driving.) Traction Control (ESC) on/off indicators illuminate opposite of engagement/unengagement (no correlation between.) Identical symptoms from NHTSA recall #16V733000. My car was manufactured right during that timeframe when my make/model/year were deemed loaded with improper ABS/ESC computer software. I brought it into Ford repeatedly and it was incorrectly diagnosed as a faulty E-Brake switch, onl…

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1
ODI 11553452 · 108,000 mi

The contact owns a 2016 Ford Edge. The contact stated while driving at 60 MPH, the steering wheel became firm. Additionally, the temperature gauge was rising. The contact pulled to the side of the road and waited for the vehicle to cool down before taking the vehicle to an independent mechanic to be diagnosed. No warning light was illuminated. The contact was informed that the failure was due to coolant intrusion into the engine. The manufacturer was made aware of the failure and stated that the VIN was not under recall. The failure mileage was…

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00
3
ODI 10971116 · 26,400 mi

I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS …

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ODI 11205538 · 30,000 mi

WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH.

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ODI 11576640

I was driving on the highway and the steering wheel light with exclamation point came on along with flashing adaptive steering menu, traction control menu and up hill assistance menu came on the dash repeatedly, as I kept driving the steering got worse and I almost had an accident. I had no choice to get off at the next exit and was able to pull into a gas station at the end of the exit. I tried to google from my phone the warnings and saw there was over 86 complaints on the same issue. I turned off the car and waited for about 10 minutes be…

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8
ODI 10894912 · 4,942 mi

STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE

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ODI 11066851 · 2,800 mi

PLEASE ALLOW ME TO QUALIFY THIS DOCUMENTATION BY STATING THAT WE HAVE NOT YET BROUGHT THIS AUTO BACK TO THE DEALER AT THIS TIME. WE PURCHASED THE CAR LESS THAN A YEAR AGO. THE CAR HAS FEWER THAN 3,000 MILES. IN THE PAST WEEK WE ARE SEEING THE ADAPTIVE STEERING WARNING LIGHT COME ON AFTER STARTING AND AS SOON AS PUTTING THE CAR INTO GEAR. THIS HAS OCCURRED 4 TIMES IN THE PAST WEEK. WE HAVE NOT NOTICED ANY DIFFERENCE IN STEERING, THE WHEEL TURNING OFF CENTER, NONE OF THE ISSUES REPORTED BY NUMEROUS OTHER PEOPLE ON THE WEB. BUT I CERTAINLY EXP…

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ODI 11342331 · 36,000 mi

ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT IS ON. CAR PULLS TO THE RIGHT EVER SINCE LIGHT CAME ON. TOOK IT IN FOR SERVICE AT 37,000 MILES AND FORD REFUSES TO REPAIR THIS SAFETY MALFUNCTION UNDER ANY TYPE OF WARRANTY. I PURCHASED EXTENDED PLATINUM INSURANCE COVERAGE BECAUSE I BOUGHT THIS VEHICLE USED 1 YEAR AGO. LIGHT COMES ON EVERYTHING I TURN THE VEHICLE ON. I'M CONCERNED FOR MY SAFETY DRIVING, ESPECIALLY AT HIGH SPEEDS ON THE FREEWAY.

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Service Brakes
2
ODI 11545915

I have a warranty with Jones Junction Kia. I couldn't take my truck anywhere else. The engine light kept coming on and going off. Well I got all the maintenance as needed however. I was told that when any Ford reaches almost 100000 miles that it's a defect that coolant leaks into the engine. Well I never heard such. Come to fine out? The adjusters had to tell the mechanics what was wrong because they couldn't understand what was happening with my truck. The adjusters said my engine needed to be replace because of several other Fords are habi g …

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ODI 11612555 · 100,000 mi

Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issu…

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2
ODI 11474785

I just received this recall letter I’ve almost lost my life in this vehicle I need for someone to contact me as soon as possible [XXX] I had two other passengers in the car with me at the Time of the incident the brakes failed and the car spent out of control also the middle part we’re the gears are busted. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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ODI 11490699

My parking brake, ABS, and Traction Control (ESC) warning lights all illuminate even when not engaged (Parking Brake states engaged even while driving.) Traction Control (ESC) on/off indicators illuminate opposite of engagement/unengagement (no correlation between.) Identical symptoms from NHTSA recall #16V733000. My car was manufactured right during that timeframe when my make/model/year were deemed loaded with improper ABS/ESC computer software. I brought it into Ford repeatedly and it was incorrectly diagnosed as a faulty E-Brake switch, onl…

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—0
1
ODI 11689215

1am filing this complaint regarding my 2016 Ford Edge (VIN: [XXX] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under Customer Satisfaction Program (CSP) 22N12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (A&M Auto Repair, Invoice #[XXX]) showing that a technician ident…

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18
ODI 11377035 · 131,000 mi

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL TO BRING THE VEHICLE TO A STOP, THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POPPING SOUND HEARD. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT THE BRAKE AND BRAKE FLUID LEVEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS SAFELY DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT THE NEXT DAY SHE NOTICED BRAKE FLUID WAS LEAKING DOWN ON THE TIRE. THE…

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ODI 11384392

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROBERT HORNE FORD (3400 S TOMAHAWK RD, APACHE JUNCTION, AZ 85119; [phone removed]) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED TH…

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ODI 11389727 · 46,000 mi

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THE BRAKE RESERVOIR WAS EMPTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, [phone removed] WHERE IT WAS CONFIRMED THAT THE B…

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2
ODI 11217156 · 40,000 mi

WHILE DRIVING THE BRAKES FAILED, PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. DEALER SAID FRONT BRAKE LINES HAD FAILED, ONE BURST AND THE OTHER HAD A LARGE BUBBLE IN THE LINE. VEHICLE HAS 40,000 MILES ON IT. SECOND PROBLEM IS WITH COMPUTER SCREEN, WHILE DRIVING ALL THE SYSTEMS CONNECTED TO THE COMPUTER START FAILING ONE AFTER ANOTHER, AFFECTING SAFETY SYSTEMS CONTROLLED BY THE COMPUTER. WHEN DEALER REPAIRED IT THEY SAID THE INTERFACE TO THE COMPUTER SCREEN WAS DEFECTIVE.

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ODI 11525808

Started months ago on the highway, now in the streets too. Press the gas, car goes then suddenly loses power. Going at 60 mph on highway, car suddenly starts to go slow, and pressing the gas doesn't move the car not even a mile higher. Semi trucks begin to honk horns at you. Afraid now to take highway again. Soon as I exit highway, press the gas and the car doesn't want to shift, almost as if it gets stuck. Continue driving on street and when turning, the car doesn't want to go. Ford had it for 3 days but didn't find anything. Have read posts a…

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3
ODI 11490699

My parking brake, ABS, and Traction Control (ESC) warning lights all illuminate even when not engaged (Parking Brake states engaged even while driving.) Traction Control (ESC) on/off indicators illuminate opposite of engagement/unengagement (no correlation between.) Identical symptoms from NHTSA recall #16V733000. My car was manufactured right during that timeframe when my make/model/year were deemed loaded with improper ABS/ESC computer software. I brought it into Ford repeatedly and it was incorrectly diagnosed as a faulty E-Brake switch, onl…

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ODI 11545915

I have a warranty with Jones Junction Kia. I couldn't take my truck anywhere else. The engine light kept coming on and going off. Well I got all the maintenance as needed however. I was told that when any Ford reaches almost 100000 miles that it's a defect that coolant leaks into the engine. Well I never heard such. Come to fine out? The adjusters had to tell the mechanics what was wrong because they couldn't understand what was happening with my truck. The adjusters said my engine needed to be replace because of several other Fords are habi g …

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ODI 11689215

1am filing this complaint regarding my 2016 Ford Edge (VIN: [XXX] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under Customer Satisfaction Program (CSP) 22N12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (A&M Auto Repair, Invoice #[XXX]) showing that a technician ident…

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Engine And Engine Cooling
13
ODI 11510967 · 79,274 mi

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the dealer stated the engine was misfiring. The contact stated cylinder #3 coil and spark plug was replaced; however, the failure recurred. The vehicle was taken to the dealer, and the dealer stated that coolant was leaking into the engine, and that the engine needed to be replaced. The vehicle was not replaced. The manufacturer was contacted, and the manufacturer stated that they are aware of the fa…

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ODI 11516909 · 115,000 mi

The contact owns a 2016 Ford Edge. The contact stated that vehicle had failed to accelerate upon a cold start as the check engine light appeared on the instrument panel. The vehicle was initially taken to an independent mechanic where they diagnosed a crack in cylinder #1 which caused coolant to leak into the engine. The vehicle was then taken to the dealer and the diagnostic result was confirmed. The manufacturer was notified of the failure, and the manufacturer agreed to cover a portion of the repair. The vehicle was repaired. The failure mil…

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ODI 11532652 · 70,000 mi

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact used a DTC reader and determined that the cause of the failure was a defective crank shaft, cam shaft, and oxygen sensors. Despite the repairs made to vehicle, the check engine light remained. The vehicle was taken to an independent mechanic where he was informed that coolant had leaked into cylinder #1. The contact was advised to stop driving the vehicle and contacted the dealer. The contact was informed that the vehicle was n…

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1
ODI 11553452 · 108,000 mi

The contact owns a 2016 Ford Edge. The contact stated while driving at 60 MPH, the steering wheel became firm. Additionally, the temperature gauge was rising. The contact pulled to the side of the road and waited for the vehicle to cool down before taking the vehicle to an independent mechanic to be diagnosed. No warning light was illuminated. The contact was informed that the failure was due to coolant intrusion into the engine. The manufacturer was made aware of the failure and stated that the VIN was not under recall. The failure mileage was…

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0—
1
ODI 11561014

My 2016 Ford Edge with 86k miles encountered a well-known EcoBoost engine problem (TSB 22-2229) where there was coolant intrusion into the cylinder causing a rough start and codes P0302 (cylinder #2 misfire) and P1316 (misfire in first 1000 RPM). My understanding is that this problem can potentially lead to an engine fire. The dealership I bought the Edge from replaced the engine block at my expense, not because the block itself was damaged, but because the newer block doesn't cause the head gasket failure or leakage between the coolant system …

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000
Power Train
27
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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ODI 11024690 · 7,600 mi

2016 FORD EDGE TITANIUM APPROX. MILEAGE 7600 DATE: FRIDAY SEPTEMBER 8, 2017 TIME: APPROXIMATELY 12:45 P.M. LOCATION: SOUTHBOUND ON WAUKEGAN ROAD/US HIGHWAY 41 NEAR INTERSECTION WITH CASIMIR PULASKI DRIVE (LIGHTED INTERSECTION), WAUKEGAN ILLINOIS DRIVING SOUTHBOUND IN LEFT LANE ON HIGHWAY 41 AT ABOUT 40 MPH. RIGHT LANE CLOSED FOR CONSTRUCTION WORK. WEATHER CLEAR AND DRY. ROADWAY FLAT AND STRAIGHT. SUDDEN LACK OF ACCELERATION EVEN WITH INCREASED PRESSURE ON GAS PEDAL. DASH SERVICE LIGHT (ORANGE WARNING) 'HILL ASSIST NOT AVAILABLE' WITH WR…

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ODI 11084266 · 20,000 mi

CAR DRIVING AT 55-70 MPH STRAIGHT LINE DOWN HIGHWAY AND SUDDENLY DIES. CAR STILL HAS ACCESSORY POWER, HIT HAZARD LIGHTS AND TRIED TO COAST TO SIDE OF ROAD WITHOUT GETTING HIT. UPON STOPPING CAR WILL IMMEDIATELY RESTART. YELLOW WRENCH LIGHTS UP ON DASH.

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0
1
ODI 11689215

1am filing this complaint regarding my 2016 Ford Edge (VIN: [XXX] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under Customer Satisfaction Program (CSP) 22N12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (A&M Auto Repair, Invoice #[XXX]) showing that a technician ident…

Look up ODI 11689215 at NHTSA ↗

1
ODI 11561014

My 2016 Ford Edge with 86k miles encountered a well-known EcoBoost engine problem (TSB 22-2229) where there was coolant intrusion into the cylinder causing a rough start and codes P0302 (cylinder #2 misfire) and P1316 (misfire in first 1000 RPM). My understanding is that this problem can potentially lead to an engine fire. The dealership I bought the Edge from replaced the engine block at my expense, not because the block itself was damaged, but because the newer block doesn't cause the head gasket failure or leakage between the coolant system …

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—
2
ODI 11474494

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs…

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ODI 11692505

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact noticed that the brake pedal was extremely spongy. The contact stated that several unknown warning lights were illuminated. The contact stated that because of the failure, the contact had to drive the vehicle below the speed limit. The contact stated that the brake fluid reservoir was continuously refilled; however, there was no evidence of a brake fluid leak. The contact stated that the brake fluid ma…

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7
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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ODI 11084266 · 20,000 mi

CAR DRIVING AT 55-70 MPH STRAIGHT LINE DOWN HIGHWAY AND SUDDENLY DIES. CAR STILL HAS ACCESSORY POWER, HIT HAZARD LIGHTS AND TRIED TO COAST TO SIDE OF ROAD WITHOUT GETTING HIT. UPON STOPPING CAR WILL IMMEDIATELY RESTART. YELLOW WRENCH LIGHTS UP ON DASH.

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ODI 11470534

On June 30, 2021 I and my husband just arrived home. My husband had been hospitalized 10 days and was still very weak. I was bringing him home and once I was in the driveway I put the car in park and got out and went to him on the passenger side to help him out. I took him inside and got him settled. When I returned outside to retrieve items from the vehicle, I reached in on the driver side to push the start button to turn off the engine. Immediately the vehicle started rolling and I was knocked down by the door and drug 20-30 feet . The front …

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2
ODI 11089042 · 35,670 mi

ENGINE SHUT DOWN WHILE DRIVING WITH NO WARNING. VEHICLE ENTERED "ACCESSORY MODE" WHICH KEPT ALL OF THE INSTRUMENTS LIGHT UP, WAS ABLE TO STEER OFF THE ROAD AND RE-START THE CAR. VEHICLE WAS IN MOTION ON A CITY STREET WITH HEAVY TRAFFIC.

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ODI 11689215

1am filing this complaint regarding my 2016 Ford Edge (VIN: [XXX] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under Customer Satisfaction Program (CSP) 22N12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (A&M Auto Repair, Invoice #[XXX]) showing that a technician ident…

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Service Brakes, Hydraulic00
18
ODI 11377035 · 131,000 mi

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL TO BRING THE VEHICLE TO A STOP, THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POPPING SOUND HEARD. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT THE BRAKE AND BRAKE FLUID LEVEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS SAFELY DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT THE NEXT DAY SHE NOTICED BRAKE FLUID WAS LEAKING DOWN ON THE TIRE. THE…

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ODI 11384392

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROBERT HORNE FORD (3400 S TOMAHAWK RD, APACHE JUNCTION, AZ 85119; [phone removed]) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED TH…

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ODI 11389727 · 46,000 mi

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THE BRAKE RESERVOIR WAS EMPTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, [phone removed] WHERE IT WAS CONFIRMED THAT THE B…

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0
2
ODI 11474494

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs…

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ODI 11692505

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact noticed that the brake pedal was extremely spongy. The contact stated that several unknown warning lights were illuminated. The contact stated that because of the failure, the contact had to drive the vehicle below the speed limit. The contact stated that the brake fluid reservoir was continuously refilled; however, there was no evidence of a brake fluid leak. The contact stated that the brake fluid ma…

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—00
Unknown Or Other
14
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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ODI 10949599 · 2,500 mi

CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 …

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ODI 11084266 · 20,000 mi

CAR DRIVING AT 55-70 MPH STRAIGHT LINE DOWN HIGHWAY AND SUDDENLY DIES. CAR STILL HAS ACCESSORY POWER, HIT HAZARD LIGHTS AND TRIED TO COAST TO SIDE OF ROAD WITHOUT GETTING HIT. UPON STOPPING CAR WILL IMMEDIATELY RESTART. YELLOW WRENCH LIGHTS UP ON DASH.

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3
ODI 10971116 · 26,400 mi

I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS …

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ODI 11205538 · 30,000 mi

WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH.

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ODI 11576640

I was driving on the highway and the steering wheel light with exclamation point came on along with flashing adaptive steering menu, traction control menu and up hill assistance menu came on the dash repeatedly, as I kept driving the steering got worse and I almost had an accident. I had no choice to get off at the next exit and was able to pull into a gas station at the end of the exit. I tried to google from my phone the warnings and saw there was over 86 complaints on the same issue. I turned off the car and waited for about 10 minutes be…

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2
ODI 11217156 · 40,000 mi

WHILE DRIVING THE BRAKES FAILED, PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. DEALER SAID FRONT BRAKE LINES HAD FAILED, ONE BURST AND THE OTHER HAD A LARGE BUBBLE IN THE LINE. VEHICLE HAS 40,000 MILES ON IT. SECOND PROBLEM IS WITH COMPUTER SCREEN, WHILE DRIVING ALL THE SYSTEMS CONNECTED TO THE COMPUTER START FAILING ONE AFTER ANOTHER, AFFECTING SAFETY SYSTEMS CONTROLLED BY THE COMPUTER. WHEN DEALER REPAIRED IT THEY SAID THE INTERFACE TO THE COMPUTER SCREEN WAS DEFECTIVE.

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ODI 11525808

Started months ago on the highway, now in the streets too. Press the gas, car goes then suddenly loses power. Going at 60 mph on highway, car suddenly starts to go slow, and pressing the gas doesn't move the car not even a mile higher. Semi trucks begin to honk horns at you. Afraid now to take highway again. Soon as I exit highway, press the gas and the car doesn't want to shift, almost as if it gets stuck. Continue driving on street and when turning, the car doesn't want to go. Ford had it for 3 days but didn't find anything. Have read posts a…

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0
7
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

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ODI 11084266 · 20,000 mi

CAR DRIVING AT 55-70 MPH STRAIGHT LINE DOWN HIGHWAY AND SUDDENLY DIES. CAR STILL HAS ACCESSORY POWER, HIT HAZARD LIGHTS AND TRIED TO COAST TO SIDE OF ROAD WITHOUT GETTING HIT. UPON STOPPING CAR WILL IMMEDIATELY RESTART. YELLOW WRENCH LIGHTS UP ON DASH.

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ODI 11470534

On June 30, 2021 I and my husband just arrived home. My husband had been hospitalized 10 days and was still very weak. I was bringing him home and once I was in the driveway I put the car in park and got out and went to him on the passenger side to help him out. I took him inside and got him settled. When I returned outside to retrieve items from the vehicle, I reached in on the driver side to push the start button to turn off the engine. Immediately the vehicle started rolling and I was knocked down by the door and drug 20-30 feet . The front …

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0—
4
ODI 10990459 · 3,000 mi

I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD…

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ODI 11352213 · 50,000 mi

I HAVE A 2016 FORD EDGE, WHICH HAS A PANORAMIC SUNROOF AND MOON ROOF. MY SUNROOF MOTOR ONLY WORKS HALF THE TIME. IT WILL OPEN WITH NO ISSUES, BUT THEN IN ORDER TO CLOSE IT, IT WILL CLOSE, AND THEN OPEN AGAIN. I HAVE TO CLOSE IT SEVERAL TIMES BEFORE IT ACTUALLY STAYS CLOSED. THE OTHER ISSUE I AM HAVING IS WITH THE MOON ROOF. IT HAS RANDOMLY CRACKED. I KEEP MY VEHICLE PARKED IN THE GARAGE, AND WORK FROM HOME. THERE IS NO CHIP IN THE GLASS, AND THE GLASS DOESN'T LOOK LIKE A REGULAR SPIDER FROM A CHIP. IT'S WAVY CRACKS.

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ODI 11470410

Moonroof multiple times has failed to close leaving car open on top. Weather moved in and put tarp but need to have it where I can close the moonroof.

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Electrical System
6
ODI 11075149 · 39,000 mi

DRIVING DOWN THE INTERSTATE AT 80 MPH IN MOTION WHEN THE CAR STARTED TO GO INTO 'LIMP MODE.' THE DASH STATED THERE WAS 'LOW OIL PRESSURE' AND 'CHECK AIRBAGS.' WITHIN THE NEXT THREE SECONDS THE CAR STARTED TO LOSE POWER AND POWER STEERING WAS SHUT OFF. THE CAR STARTED SLOWING DOWN AT A DRAMATIC RATE LEAVING ME STRANDED. AFTER THE CAR KILLED THE ENGINE I WAS NOT ABLE TO RESTART THE CAR. THE CAR WOULD TURN OVER, BUT NOT HOLD POWER IT WOULD DIE IMMEDIATELY. I WAS FINALLY ABLE TO START THE CAR AFTER WAITING 10 MINUTES. THE CAR WOULD START AND…

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ODI 11089042 · 35,670 mi

ENGINE SHUT DOWN WHILE DRIVING WITH NO WARNING. VEHICLE ENTERED "ACCESSORY MODE" WHICH KEPT ALL OF THE INSTRUMENTS LIGHT UP, WAS ABLE TO STEER OFF THE ROAD AND RE-START THE CAR. VEHICLE WAS IN MOTION ON A CITY STREET WITH HEAVY TRAFFIC.

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ODI 11139945 · 37,000 mi

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE OPERATING THE VEHICLE, THE TEMPERATURE GAUGE INCREASED TO "HOT" AND THE "COOLANT OVERHEATED" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO PARK CITY FORD (3333 INWOOD RD, DALLAS, TX) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL VOLTAGE SURGE HAD DAMAGED THE BATTERY, WIRE HARNESS, FUSE BOX, AND COOLING FAN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

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8
ODI 10894912 · 4,942 mi

STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE

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ODI 11066851 · 2,800 mi

PLEASE ALLOW ME TO QUALIFY THIS DOCUMENTATION BY STATING THAT WE HAVE NOT YET BROUGHT THIS AUTO BACK TO THE DEALER AT THIS TIME. WE PURCHASED THE CAR LESS THAN A YEAR AGO. THE CAR HAS FEWER THAN 3,000 MILES. IN THE PAST WEEK WE ARE SEEING THE ADAPTIVE STEERING WARNING LIGHT COME ON AFTER STARTING AND AS SOON AS PUTTING THE CAR INTO GEAR. THIS HAS OCCURRED 4 TIMES IN THE PAST WEEK. WE HAVE NOT NOTICED ANY DIFFERENCE IN STEERING, THE WHEEL TURNING OFF CENTER, NONE OF THE ISSUES REPORTED BY NUMEROUS OTHER PEOPLE ON THE WEB. BUT I CERTAINLY EXP…

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ODI 11342331 · 36,000 mi

ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT IS ON. CAR PULLS TO THE RIGHT EVER SINCE LIGHT CAME ON. TOOK IT IN FOR SERVICE AT 37,000 MILES AND FORD REFUSES TO REPAIR THIS SAFETY MALFUNCTION UNDER ANY TYPE OF WARRANTY. I PURCHASED EXTENDED PLATINUM INSURANCE COVERAGE BECAUSE I BOUGHT THIS VEHICLE USED 1 YEAR AGO. LIGHT COMES ON EVERYTHING I TURN THE VEHICLE ON. I'M CONCERNED FOR MY SAFETY DRIVING, ESPECIALLY AT HIGH SPEEDS ON THE FREEWAY.

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3
ODI 11490699

My parking brake, ABS, and Traction Control (ESC) warning lights all illuminate even when not engaged (Parking Brake states engaged even while driving.) Traction Control (ESC) on/off indicators illuminate opposite of engagement/unengagement (no correlation between.) Identical symptoms from NHTSA recall #16V733000. My car was manufactured right during that timeframe when my make/model/year were deemed loaded with improper ABS/ESC computer software. I brought it into Ford repeatedly and it was incorrectly diagnosed as a faulty E-Brake switch, onl…

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ODI 11545915

I have a warranty with Jones Junction Kia. I couldn't take my truck anywhere else. The engine light kept coming on and going off. Well I got all the maintenance as needed however. I was told that when any Ford reaches almost 100000 miles that it's a defect that coolant leaks into the engine. Well I never heard such. Come to fine out? The adjusters had to tell the mechanics what was wrong because they couldn't understand what was happening with my truck. The adjusters said my engine needed to be replace because of several other Fords are habi g …

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ODI 11689215

1am filing this complaint regarding my 2016 Ford Edge (VIN: [XXX] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under Customer Satisfaction Program (CSP) 22N12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (A&M Auto Repair, Invoice #[XXX]) showing that a technician ident…

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0
2
ODI 11089042 · 35,670 mi

ENGINE SHUT DOWN WHILE DRIVING WITH NO WARNING. VEHICLE ENTERED "ACCESSORY MODE" WHICH KEPT ALL OF THE INSTRUMENTS LIGHT UP, WAS ABLE TO STEER OFF THE ROAD AND RE-START THE CAR. VEHICLE WAS IN MOTION ON A CITY STREET WITH HEAVY TRAFFIC.

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ODI 11689215

1am filing this complaint regarding my 2016 Ford Edge (VIN: [XXX] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under Customer Satisfaction Program (CSP) 22N12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (A&M Auto Repair, Invoice #[XXX]) showing that a technician ident…

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0
4
ODI 10990459 · 3,000 mi

I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD…

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ODI 11352213 · 50,000 mi

I HAVE A 2016 FORD EDGE, WHICH HAS A PANORAMIC SUNROOF AND MOON ROOF. MY SUNROOF MOTOR ONLY WORKS HALF THE TIME. IT WILL OPEN WITH NO ISSUES, BUT THEN IN ORDER TO CLOSE IT, IT WILL CLOSE, AND THEN OPEN AGAIN. I HAVE TO CLOSE IT SEVERAL TIMES BEFORE IT ACTUALLY STAYS CLOSED. THE OTHER ISSUE I AM HAVING IS WITH THE MOON ROOF. IT HAS RANDOMLY CRACKED. I KEEP MY VEHICLE PARKED IN THE GARAGE, AND WORK FROM HOME. THERE IS NO CHIP IN THE GLASS, AND THE GLASS DOESN'T LOOK LIKE A REGULAR SPIDER FROM A CHIP. IT'S WAVY CRACKS.

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ODI 11470410

Moonroof multiple times has failed to close leaving car open on top. Weather moved in and put tarp but need to have it where I can close the moonroof.

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—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

276 mentions · 30.2% of complaints

Median mileage: 79,900 mi (188 usable records).

ODI 10919121

I WAS PARKING ON A SIDE STREET WITH ABOUT 2200 MILES ON THE CAR. THE DASHBOARD LIT UP WITH ADAPTIVE STEERING ISSUE WARNING LIGHT TELLING ME TO TAKE IT IN FOR SERVICE. I THOUGHT THE CAR HAD DIED, BUT AFTER A RESTART, IT SEEMED TO DRIVE OK AND I PUT IT UP TO A ONE TIME COMPUTER GLITCH. I WAS 70 MILES FROM HOME. I ALMOST FORGOT IT HAPPENED BUT AFTER RETURNING FROM A LONG TRIP, IT HAPPENED AGAIN. I WENT TO THE FORUM AND SAW OTHERS HAD THE SAME ISSUE. AND THEY MENTIONED THAT IT SOMETIMES EFFECTED THE STEERING ITSELF. SURE ENOUGH, THE NEXT DAY, TH…

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ODI 10944289 · 4,800 mi

VEHICLE HAS 4,800 MILES. WHILE DRIVING VEHICLE LOST ENGINE POWER AND POWER STEERING. ORANGE WRENCH ICON APPEARS ON DASH - CHECK ENGINE LIGHT ALSO COME ON. THE VEHICLE WILL THEN ONLY TRAVEL <5 MPH. SHUTTING CAR OFF AND RESTARTING A FEW TIMES AND VEHICLE IS FINE. CHECK ENGINE LIGHT GOES OFF AFTER ABOUT 15 MILES OF DRIVING. PROBLEM OCCURRED 3 TIMES. COULD BE VERY DANGEROUS IF IT OCCURRED ON A LEFT TURN. DEALER REPLACED THROTTLE BODY IN RESPONSE. *TR

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ODI 10945539 · 6,302 mi

MY FORD EDGE WAS PURCHASED NEW IN JULY 2016 (BUILD DATE OF 5/16). IN STARTING UP THE VEHICLE ON JAN. 15 2017 WITH 6,302 MILES ON THE ODOMETER, THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT CAME ON (SOLID YELLOW WARNING). THIS STAYED ON FOR ABOUT 15 MILES OF A 22 MILE TRIP, THEN WENT OUT. I PARKED THE CAR AT A VALET SERVICE. WHEN THE CAR WAS RETURNED TO ME LATER, I NOTICED THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT WAS ON AGAIN, AND THE STEERING WHEEL WAS NOW TURNED 90 DEGREES TO THE RIGHT IN ORDER TO DRIVE STRAIGHT AHEAD (BLOCK…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

71 mentions · 7.8% of complaints

Median mileage: 39,565 mi (36 usable records).

ODI 10872256 · 11,000 mi

I WAS DRIVING A RENTAL FORD EDGE AND SLOWED DOWN FOR A TRAFFIC SIGNAL. WITHOUT WARNING, THE ACCELERATOR WOULD NOT WORK AND SUV WAS MOVING AT < 10 MILES/HR WITHOUT ANY ACCELERATION. ON CONTACTING THE ROADSIDE ASSISTANCE FROM RENTAL COMPANY, I WAS TOLD THAT THIS CAN HAPPEN WITH THIS VEHICLE AT 10-12,000 MILE MARK. I WAS TOLD TO TURN OFF THE IGNITION AND TURN OFF AFTER FEW SECONDS AND IT SHOULD WORK. ON DOING SO, I WAS ABLE TO DRIVE FOR FEW BLOCKS BUT THE VEHICLE STALLED AGAIN. THERE WAS NO WARNING ON SUV'S SCREEN. I WAS ALSO TOLD BY THE TOW TRUCK…

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ODI 10891746 · 5,300 mi

VEHICLE MILEAGE - APPROXIMATELY 5300 FUEL LEVEL APPROX. 3/4 FULL FUEL LINE CONNECTION SEPARATION, CAUSING FUEL STARVATION TO ENGINE, ENGINE STOPPAGE, LOSS OF POWER STEERING AND BRAKES. ENROUTE 25 JULY 2016 ON US HWY 64 FROM DURANGO, CO TO TAOS, NM, CRESTING 10,500 FT MOUNTAIN PASS, STARTING DOWNGRADE, VEHICLE STARTED TO MISFIRE, FUEL SMELL, FLUCTUATING RPM BETWEEN 1500 AND ZERO, THEN ENGINE STOPPED, LOSING POWER TO STEERING AND BRAKING, MAKING IT DIFFICULT TO SAFELY PULL TO A STOP. FORTUNATE TO LOCATE A LEVEL PULL-OFF. UPON EXITING VEHICLE…

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ODI 10896774 · 8,642 mi

VEHICLE TRAVELING ON INTERSTATE AT 70 MPH. SUDDENLY VEHICLE LOST POWER WHICH RESULTED IN LOSS OF POWER STEERING AND ACCELERATION, BUT INSTRUMENT PANEL STILL HAD FUNCTIONALITY. HAD TO COAST TO SIDE OF INTERSTATE WITH NO THROTTLE AND CAME TO A STOP. VEHICLE STILL WAS ON BUT NO ACCELERATION. TURNED OFF VEHICLE AND RESTARTED, THROTTLE WORKED. TOOK VEHICLE DIRECTLY TO DEALERSHIP WERE THROTTLE BODY WAS REPLACED. SERVICE STATES THIS PROBLEM HAS BEEN COMMON. THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. LUCKILY NO ACCIDENT O…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

59 mentions · 6.5% of complaints

Median mileage: 70,000 mi (45 usable records).

ODI 11024690 · 7,600 mi

2016 FORD EDGE TITANIUM APPROX. MILEAGE 7600 DATE: FRIDAY SEPTEMBER 8, 2017 TIME: APPROXIMATELY 12:45 P.M. LOCATION: SOUTHBOUND ON WAUKEGAN ROAD/US HIGHWAY 41 NEAR INTERSECTION WITH CASIMIR PULASKI DRIVE (LIGHTED INTERSECTION), WAUKEGAN ILLINOIS DRIVING SOUTHBOUND IN LEFT LANE ON HIGHWAY 41 AT ABOUT 40 MPH. RIGHT LANE CLOSED FOR CONSTRUCTION WORK. WEATHER CLEAR AND DRY. ROADWAY FLAT AND STRAIGHT. SUDDEN LACK OF ACCELERATION EVEN WITH INCREASED PRESSURE ON GAS PEDAL. DASH SERVICE LIGHT (ORANGE WARNING) 'HILL ASSIST NOT AVAILABLE' WITH WR…

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ODI 11031930 · 21,000 mi

AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION, WITHOUT CONTINUALLY INCREASING THE PRESSURE ON THE ON THE BRAKE PEDAL IT WILL ALLOW THE CAR TO CREEP FORWARD.

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ODI 11123824 · 22,000 mi

BRAKES FAILED AND ACCIDENT RESULTED

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

31 mentions · 3.4% of complaints

Median mileage: 51,981 mi (25 usable records).

ODI 10891746 · 5,300 mi

VEHICLE MILEAGE - APPROXIMATELY 5300 FUEL LEVEL APPROX. 3/4 FULL FUEL LINE CONNECTION SEPARATION, CAUSING FUEL STARVATION TO ENGINE, ENGINE STOPPAGE, LOSS OF POWER STEERING AND BRAKES. ENROUTE 25 JULY 2016 ON US HWY 64 FROM DURANGO, CO TO TAOS, NM, CRESTING 10,500 FT MOUNTAIN PASS, STARTING DOWNGRADE, VEHICLE STARTED TO MISFIRE, FUEL SMELL, FLUCTUATING RPM BETWEEN 1500 AND ZERO, THEN ENGINE STOPPED, LOSING POWER TO STEERING AND BRAKING, MAKING IT DIFFICULT TO SAFELY PULL TO A STOP. FORTUNATE TO LOCATE A LEVEL PULL-OFF. UPON EXITING VEHICLE…

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ODI 10894912 · 4,942 mi

STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE

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ODI 10896774 · 8,642 mi

VEHICLE TRAVELING ON INTERSTATE AT 70 MPH. SUDDENLY VEHICLE LOST POWER WHICH RESULTED IN LOSS OF POWER STEERING AND ACCELERATION, BUT INSTRUMENT PANEL STILL HAD FUNCTIONALITY. HAD TO COAST TO SIDE OF INTERSTATE WITH NO THROTTLE AND CAME TO A STOP. VEHICLE STILL WAS ON BUT NO ACCELERATION. TURNED OFF VEHICLE AND RESTARTED, THROTTLE WORKED. TOOK VEHICLE DIRECTLY TO DEALERSHIP WERE THROTTLE BODY WAS REPLACED. SERVICE STATES THIS PROBLEM HAS BEEN COMMON. THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. LUCKILY NO ACCIDENT O…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

14 mentions · 1.5% of complaints

Median mileage: 95,000 mi (8 usable records).

ODI 10966211 · 2,000 mi

MY FORD EDGE HAD A SUDDEN DECELERATION AND A DANGEROUS LOSS OF POWER IN THE MIDDLE OF A BUSY CITY INTERSECTION CAUSING ONCOMING TRAFFIC TO COME TO A HALT. THE SUV IS NOW CAUSING A TRAFFIC JAM WITH MY FAMILY LOOKING AT ON COMING TRAFFIC. THANK GOODNESS WE DID NOT HAVE AN ACCIDENT. RIGHT AFTER THAT EPISODE, THE TRANSMISSION JERKED SO HARD WE BOUNCED FORWARD AND BACKWARDS IN OUR SEATS. AGAIN, THE CAR HAD A LOSS OF POWER. SINCE THAT TIME, MY FORD EDGE EXPERIENCED TWO OTHER EPISODES. FORD MARKETED AND SOLD THIS VEHICLE AS NEW WITH A DEFECTIVE …

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ODI 11252123 · 1 mi

WHEN DRIVING MY 2016 FORD EDGE ON THE STREET OR ON THE HIGHWAY THE CAR HESITATES 2 TAKE OFF I HAVE TO PRESS ON THE GAS REALLY HARD BEFORE IT STARTS TO TAKE OFF IT SHAKES REALLY BAD AND WHEN YOU FIRST START THE CAR IT'S SHAKING AND JERKING WHEN YOU PUT THE CAR IN DRIVE IT HESITATES TO MOVE WITH THIS HEART JERKING MOTION AND SHAKING THEN IDLES DOWN AND THEN THE CAR WILL MOVE BUT IT STILL TAKES SOME FORCE ON THE GAS PEDAL FOR THE CAR TO MOVE ALSO I NOTICED A BURNING SMELL LIKE OIL OR SOMETHING AND A VERY THICK WHITE SMOKE CLOUDING OUT OF THE EXHAU…

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ODI 11302571 · 75,000 mi

11/2018 - WHILE PARKED IN MY DRIVEWAY I PRESSED BRAKE TO START CAR, CAR JERKED AND PEDAL WENT TO THE FLOOR. I PUMPED BRAKES AND THEY SEEMED TO BE OKAY. STARTED DRIVING AND PEDAL WENT TO THE FLOOR AGAIN WHEN I WAS BRAKING. WAS ONLY ABLE TO STOP BY PUMPING BRAKES. DEALER STATED THAT A FRONT BRAKE LINE RUPTURED AND REPAIRED THE LINE. VEHICLE WAS 2 YEARS OLD. WITH UNDER 36,000 MILES ON 1/27/2020 WHILE DRIVING ON A CITY STREET, I PRESSED THE BRAKE PEDAL AND HEARD A LOUD BANG AND THE PEDAL WENT TO THE FLOOR. I TRIED PUMPING THE BRAKES AND HEARD A…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

5 mentions · 0.5% of complaints

Median mileage: 43,140 mi (2 usable records).

ODI 11013078 · 14,280 mi

LEFT A LOCAL BUSINESS HEADING TO ANOTHER BUSINESS ON THE OTHER SIDE OF A FAIRLY BUSY HIGHWAY, WHEN I PULLED OUT IN THE INTERSECTION, CAR LOST ALL POWER. HILL SIDE ASSIST LIGHT CAME ON, WRENCH, CAR WAS RUNNING, BUT YET SEEMED DISENGAGED AS IF IT WERE IN NEUTRAL OR HAD NO POWER GOING TO TRANSMISSION OR WHEELS. WAS ABLE TO COAST TO SIDE OF THE STREET, WHERE I RESTARTED THE CAR ONCE WITH NO CHANGE, SHUT CAR OFF AGAIN AND LEFT A BIT LONGER BEFORE WE STARTING, CAR CRANKED OVER VERY HARD, DID ALLOW ME TO BE ABLE TO GET OFF THE HIGHWAY INTO THE GAS STA…

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ODI 11350894

VEHICLE STALLS OUT WHILE DRIVING AND THEN WON'T START BACK UP FOR SEVERAL MINUTES. ISSUE IS INTERMITTENT.

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ODI 11525227

My car has 66,000 miles on it. It was bought on 9-10-2016 brand new. On 5/21/23 my car would not start. I had it towed to my mechanic who diagnosed coolant intrusion in cylinder 2. I had it towed to the dealer after Ford confirmed it would be covered under TSB 19-2346 on 5-26-23. This Tsb-19-2346 affects thousands of cars, with the early ecoboost engines. The cars are suddenly catching on fire or seizing while being driven!!!! I had it towed to Ford who told me the Transmission was bad and it would be covered under Ford's #22N12 bulletin…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

2 mentions · 0.2% of complaints

Median mileage: 5,300 mi (1 usable records).

ODI 10891746 · 5,300 mi

VEHICLE MILEAGE - APPROXIMATELY 5300 FUEL LEVEL APPROX. 3/4 FULL FUEL LINE CONNECTION SEPARATION, CAUSING FUEL STARVATION TO ENGINE, ENGINE STOPPAGE, LOSS OF POWER STEERING AND BRAKES. ENROUTE 25 JULY 2016 ON US HWY 64 FROM DURANGO, CO TO TAOS, NM, CRESTING 10,500 FT MOUNTAIN PASS, STARTING DOWNGRADE, VEHICLE STARTED TO MISFIRE, FUEL SMELL, FLUCTUATING RPM BETWEEN 1500 AND ZERO, THEN ENGINE STOPPED, LOSING POWER TO STEERING AND BRAKING, MAKING IT DIFFICULT TO SAFELY PULL TO A STOP. FORTUNATE TO LOCATE A LEVEL PULL-OFF. UPON EXITING VEHICLE…

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ODI 11666607

My car was having issues and still is having issues starting after refueling. After putting fuel in the vehicle my car stalls out. I restart the car I have to give it gas before hurrying up and putting it in drive just to keep the car on. Due to a potential internal leak in the canister purge valve this can cause excessive vacuum in the fuel tank and can potentially lead to a crack in the tank, which can lead to a fuel leak and or fire. The check engine light came on reading one code. And because I'm unable to afford to have it repaired because…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b