U.S. public vehicle records

Ford ESCAPE PHEV electrical problems

42 complaint narratives mention electrical terms.

Key facts

124 owner complaints analyzed

2 distinct recall campaigns

12,000 mi median reported failure mileage

Scope: 2020 to 2026 model years. Data updated: 2026-10-01 (October 1, 2026). 15 complaints include usable failure mileage. View data status.

Electrical and battery issues evidence

42 of 124 complaints match this topic (33.9%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 11459025 · 2022-03-30 (March 30, 2022)

The contact owns a 2021 Ford Escape. The contact stated while driving approximately 5 MPH and coming to a complete stop, the vehicle lost motive power and stalled. The failure recurred several times. The battery warning light was illuminated on the instrument panel. The vehicle was not taken to be diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V149000 (Electrical System, Hybrid Propulsion System) however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure milea…

Owner-reported narrative. 4,600 miles reported. Look up ODI 11459025 at NHTSA ↗

Owner report 11472259 · 2022-07-04 (July 4, 2022)

While driving PHEV with a nearly full charge and a full tank of gas in EV mode, when I came to a stop at stop signs and traffic lights, the car would buck once like a horse, like an engine misfiring, and would indicate drivetrain issue and oput itsself in accessory mode, and flash battery indicator light. I was unabble to shift or restart driving until about 3 minutes later and after multiple times turning the car off and back on. It kept asking if the car was currently being charged, it was not as I was about 10 minutes and 5 miles into my 75 …

Owner-reported narrative. Look up ODI 11472259 at NHTSA ↗

Owner report 11568568 · 2024-01-29 (January 29, 2024)

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start. The contact also stated that while driving at 20-25 MPH, the vehicle shutoff unintendedly. The vehicle was coasted to the side of the road and restarted; however, the "Check Engine" warning light wa…

Owner-reported narrative. 32,200 miles reported. Look up ODI 11568568 at NHTSA ↗

Owner report 11645045 · 2025-02-26 (February 26, 2025)

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacture…

Owner-reported narrative. 51,988 miles reported. Look up ODI 11645045 at NHTSA ↗

Owner report 11645384 · 2025-02-27 (February 27, 2025)

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that after coasting out of the garage the vehicle stalled, the shifter seized in park(P), and the message “Stop Safely Now” was displayed on the instrument…

Owner-reported narrative. 51,988 miles reported. Look up ODI 11645384 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

124 unique complaints in this selection. Analysis snapshot: 2026-10-01.

12.1%Usable mileage15 / 124 records

100.0%Valid incident date124 / 124 records

100.0%Valid filing date124 / 124 records

100.0%Ordered incident and filing dates124 / 124 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2020	2021	2022	2023	2024	2025	2026
Electrical System	00.0% No examples available for this selection.	836.4% ODI 11459025 · 4,600 mi The contact owns a 2021 Ford Escape. The contact stated while driving approximately 5 MPH and coming to a complete stop, the vehicle lost motive power and stalled. The failure recurred several times. The battery warning light was illuminated on the instrument panel. The vehicle was not taken to be diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V149000 (Electrical System, Hybrid Propulsion System) however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure milea… Look up ODI 11459025 at NHTSA ↗	2329.5% ODI 11475464 I have owned the vehicle for 4 months & have had 5 total electrical failures. The car totally shuts down while driving in normal mode which is supposed to use the battery first & use the engine only if needed. In all cases the battery was charged enough (over 40%). In two cases, it occurred in my driveway. The other 3 occurred while driving (fortunately not in high traffic). I called the dealer on 4/20/22 but was not able to get an appointment until 4/26 because they are very busy. Seems like this can be a large safety issue & should be a … Look up ODI 11475464 at NHTSA ↗	872.7% ODI 11624835 Instrument cluster screen intermittently going black after related recall was performed. Look up ODI 11624835 at NHTSA ↗	685.7% ODI 11649583 · 3,700 mi The contact owns a 2024 Ford Escape Hybrid. The contact stated that while driving at various speeds, the messages "Blind Spot Fault System", "Cross Traffic System Fault", "Front Camera Fault service required", "Free collision assist not available", and "Check parking sensor" were displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed and determined that an over-the-air (OTA) update was needed. The vehicle was repaired. The failure persisted, and the vehicle was taken back to the same local dealer; how… Look up ODI 11649583 at NHTSA ↗	375.0% ODI 11722664 Date: 3/7/2026 I am submitting this complaint regarding a potentially serious safety issue with my 2025 Ford Escape Plug-in Hybrid manufactured by Ford Motor Company. My vehicle began displaying multiple warning messages including “High Voltage Battery Warning,” “Powertrain Malfunction,” and “Service Engine Soon.” These warnings appeared while the vehicle was charging using a Level 2 charger, which raises significant concerns about the safety and reliability of the vehicle’s high-voltage electrical system. After these warnings appeared, I br… Look up ODI 11722664 at NHTSA ↗	00.0% No examples available for this selection.
Engine	00.0% No examples available for this selection.	836.4% ODI 11525162 The car shakes while the car is in idle. The car displays an illuminated crossed out child car seat and the word “on”. These two alerts do not turn off. Even though there is no one seated in a back and two adults are seated in the front seats. It also leaks fluid. I have an appointment with a ford dealer this Tuesday and I already contacted the ford corporate office. #CA******** Look up ODI 11525162 at NHTSA ↗	3646.2% ODI 11533213 The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V38000 (Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11533213 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Unknown Or Other	1100.0% ODI 11441843 Ruido en la parte frontal cuando manejo en cuidad, se llevó al dealer y no pueden precisar cual es el problema, solo me mencionaron que no tienen nada que ver con algo suelto ni nada que vaya a afectar la seguridad. No pidieron dejar la unidad para evaluación pero me dejan sin carro por varias semanas porque tienen demasiados vehículos en turno. No acepte porque no puedo quedarme sin vehículo por tantos días y tampoco me ofrecieron otro vehículo por el tiempo que tome la evaluación y reparar el problema. El plástico que cubre la bolsa de aire … Look up ODI 11441843 at NHTSA ↗	14.5% ODI 11472259 While driving PHEV with a nearly full charge and a full tank of gas in EV mode, when I came to a stop at stop signs and traffic lights, the car would buck once like a horse, like an engine misfiring, and would indicate drivetrain issue and oput itsself in accessory mode, and flash battery indicator light. I was unabble to shift or restart driving until about 3 minutes later and after multiple times turning the car off and back on. It kept asking if the car was currently being charged, it was not as I was about 10 minutes and 5 miles into my 75 … Look up ODI 11472259 at NHTSA ↗	1012.8% ODI 11511190 I have been without my new car since January 10, 2023 due to a design flaw in the Ford Escape Plug in Hybrid. Their inadequate undercarriage protection Ford is putting their owners at financial risk, and costing Federal and state taxpayers for a flawed product. Ford Escape Plug in Hybrid undercarriage protection is not made of a durable material. You have maybe expected plastic or metal in the past. Now it is a fabric material that I call “Fordboard”, that tears and leaves the highly sensitive electronic and the hybrid battery open for damage.… Look up ODI 11511190 at NHTSA ↗	218.2% ODI 11562507 When using Apple Car Play for navigation and approaching traffic circles, instrument cluster always indicates the driver navigate to the left of the circle into oncoming traffic. Look up ODI 11562507 at NHTSA ↗	00.0% No examples available for this selection.	125.0% ODI 11754326 The digits no longer display on the speedometer gauge of the electronic dashboard. Digits on the high voltage battery discharge and charging gauge also do not display. Given those failures, I have concerns about warning lights that may not be working. The lack of proper speed indication increases the possibility of a collision. The lack of presence of the digits that are supposed to be there has been distracting and increases the possibility of a collision. Note: This seems to be the same or similar to a defect in the gas version of this model… Look up ODI 11754326 at NHTSA ↗	1100.0% ODI 11760581 When driving on the highway. The moonroof cloth screen was open and began hearing a crackling sound coming from the moonroof when suddenly shattered and collapsed inward. Look up ODI 11760581 at NHTSA ↗
Power Train	00.0% No examples available for this selection.	313.6% ODI 11645045 · 51,988 mi The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacture… Look up ODI 11645045 at NHTSA ↗	1114.1% ODI 11503496 · 2,400 mi The contact owns a 2022 Ford Escape Hybrid. The contact stated while driving 5 MPH, the vehicle lost motive power and stalled intermittently. The contact was able to restart the vehicle. The power train warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,400. Look up ODI 11503496 at NHTSA ↗	00.0% No examples available for this selection.	114.3% ODI 11767392 My car has been recalled for over 6 months and it has not been repaired. Look up ODI 11767392 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Fuel/Propulsion System	00.0% No examples available for this selection.	14.5% ODI 11572280 I was issued a letter back in June 2023 on this recall. Parts were supposed to be available by October 2023. It is now almost March of 2024 with no remedy Look up ODI 11572280 at NHTSA ↗	79.0% ODI 11505530 The plastic coolant nipple mounted on the high voltage battery was damaged and the dealership has determined that coolant may have entered the high voltage battery. If coolant did (or could easily) enter the battery, this would be a significant fire hazard and could lead to significant injury or death. The damaged part has been confirmed by the dealership, no one can identify how the damage could have occurred and the least unlikely cause is that I contacted a small animal without knowledge. No noticeable signs of impact (including leftover … Look up ODI 11505530 at NHTSA ↗	19.1% ODI 11584376 The Vehicle's Emission Control System has detected a restricted fuel vapor tube between the fuel tank pressure sensor and the fuel tank which could result in a fire. Service Engine Soon Warning Look up ODI 11584376 at NHTSA ↗	228.6% ODI 11757604 Possible battery short circuit. Safety recall issued months ago. recall no. 24V954 /24S79) Look up ODI 11757604 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Structure:Body	00.0% No examples available for this selection.	14.5% ODI 11572280 I was issued a letter back in June 2023 on this recall. Parts were supposed to be available by October 2023. It is now almost March of 2024 with no remedy Look up ODI 11572280 at NHTSA ↗	56.4% ODI 11508144 I recently purchased a 2022 Ford Escape and during my first drive with it upon arriving home while unloading the trunk I felt a pain in my hand. I looked where I had place my hand to reach in the trunk and there was razor sharp metal. I contacted Ford and brought the car in to get it deburred and Ford refused to repair the issue telling me all Ford Escapes had the razor sharp metal and that is as it’s designed. They provided this response in writing. Please keep in mind the jut outs in the photos on the edge are razer sharp metal burrs from t… Look up ODI 11508144 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Forward Collision Avoidance: Adaptive Cruise Control	00.0% No examples available for this selection.	14.5% ODI 11592683 Our 2021 Ford Escape has "Intelligent" adaptive cruise control. It has the capacity to adjust our car speed based on the highway speed limit signs it encounters. It reads all speed correctly but it also reads "black and white, square, numeric, County Road signs as Speed Signs. This is dangerous as many County Road signs have numerics that drastically exceed the posted speed limit and cause the car to rapidly excellerate around a curve or in neighborhood settings. So for example, in a 35 mph speed zone, the car sees the County Road 85 sign and r… Look up ODI 11592683 at NHTSA ↗	22.6% ODI 11507695 On February 15, 2023 the Cruise Control on my 2022 Ford Escape was set for 46 mph. Everything was fine for several minutes. Then the "set speed" light jumped to 80 and the car accelerated until I stepped on the brake pedal to turn off the light and resume lower speed. This repeated several more times with the Cruise Control set to various speeds. Sometimes the "set speed" jumped to 75 and other times to 80. Although this situation could have caused a serious accident if I had been following closely behind another car, I was driving a saf… Look up ODI 11507695 at NHTSA ↗	00.0% No examples available for this selection.	114.3% ODI 11610692 WHILE DRIVING ON [XXX] IN MUNDELIEN IL. POSTED 40MPH; CAR CHANGED CRUISE CONTROL TO 60MPH WHEN PASSING ROUTE SIGNS THIS HAPPENS CONSISTENTLY. EVERY TIME IT PASSED A [XXX] SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11610692 at NHTSA ↗	125.0% ODI 11759389 · 60 mi The contact owns a 2025 Ford Escape. The contact stated that while driving at an undisclosed speed, the cruise control independently activated. The brake pedal was depressed. In addition, the contact turned off the vehicle. The contact stated that while starting the vehicle, the vehicle started. The vehicle was reset. The vehicle was taken to the dealer, where it was diagnosed with a lithium battery failure, and an unknown software update was performed. The vehicle was repaired; however, the failure reoccurred. The contact stated that while rev… Look up ODI 11759389 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	00.0% No examples available for this selection.	29.1% ODI 11487308 Brakes are squealing very badly when in reverse, (going down a hill or when have not been used in a few days or after a rain storm). Windshield sub-stained a splintered crack after only 2 months, quality of windshield seems weak. Look up ODI 11487308 at NHTSA ↗	22.6% ODI 11577578 · 3,000 mi The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the v… Look up ODI 11577578 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	5,875–30,150 mi	15,000 mi	10	ODI 11459025 · 4,600 mi The contact owns a 2021 Ford Escape. The contact stated while driving approximately 5 MPH and coming to a complete stop, the vehicle lost motive power and stalled. The failure recurred several times. The battery warning light was illuminated on the instrument panel. The vehicle was not taken to be diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V149000 (Electrical System, Hybrid Propulsion System) however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure milea… Look up ODI 11459025 at NHTSA ↗ ODI 11568568 · 32,200 mi The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start. The contact also stated that while driving at 20-25 MPH, the vehicle shutoff unintendedly. The vehicle was coasted to the side of the road and restarted; however, the "Check Engine" warning light wa… Look up ODI 11568568 at NHTSA ↗ ODI 11645045 · 51,988 mi The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacture… Look up ODI 11645045 at NHTSA ↗
Engine	Too few reports for a range	29,000 mi	3 (sparse)	ODI 11568568 · 32,200 mi The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start. The contact also stated that while driving at 20-25 MPH, the vehicle shutoff unintendedly. The vehicle was coasted to the side of the road and restarted; however, the "Check Engine" warning light wa… Look up ODI 11568568 at NHTSA ↗ ODI 11586824 · 29,000 mi The contact owned a 2021 Ford Escape. The contact stated that while driving at 35 MPH and attempting to slow the vehicle, he became dizzy then suddenly fainted, and as a result, he briefly lost control of the vehicle and came to a complete stop after colliding with the curb. Just prior to fainting, the contact had smelled burning fumes in the interior of the vehicle, to which he attributed his feeling of dizziness. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the con… Look up ODI 11586824 at NHTSA ↗ ODI 11577578 · 3,000 mi The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the v… Look up ODI 11577578 at NHTSA ↗
Power Train	Too few reports for a range	2,400 mi	3 (sparse)	ODI 11645045 · 51,988 mi The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacture… Look up ODI 11645045 at NHTSA ↗ ODI 11503496 · 2,400 mi The contact owns a 2022 Ford Escape Hybrid. The contact stated while driving 5 MPH, the vehicle lost motive power and stalled intermittently. The contact was able to restart the vehicle. The power train warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,400. Look up ODI 11503496 at NHTSA ↗ ODI 11509302 · 700 mi The contact owns a 2022 Ford Escape. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The contact was able to restart the vehicle and drive to her destination. The contact restarted the vehicle, and the vehicle failed to remain started. The vehicle was towed to the dealer and the dealer stated no failure was found. The contact stated that the failure persisted. The manufacturer was not contacted. The failure mileage was 700. The contact stated that at the time o… Look up ODI 11509302 at NHTSA ↗
Forward Collision Avoidance: Adaptive Cruise Control	Too few reports for a range	60 mi	1 (sparse)	ODI 11759389 · 60 mi The contact owns a 2025 Ford Escape. The contact stated that while driving at an undisclosed speed, the cruise control independently activated. The brake pedal was depressed. In addition, the contact turned off the vehicle. The contact stated that while starting the vehicle, the vehicle started. The vehicle was reset. The vehicle was taken to the dealer, where it was diagnosed with a lithium battery failure, and an unknown software update was performed. The vehicle was repaired; however, the failure reoccurred. The contact stated that while rev… Look up ODI 11759389 at NHTSA ↗
Service Brakes	Too few reports for a range	3,000 mi	1 (sparse)	ODI 11577578 · 3,000 mi The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the v… Look up ODI 11577578 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	1	None	ODI 11624835 Instrument cluster screen intermittently going black after related recall was performed. Look up ODI 11624835 at NHTSA ↗
2024-12	0	None	No examples available for this selection.
2025-01	2	None	ODI 11636762 Slippery Drive Mode was On. EV Mode was On. Was driving slowly up a snowy driveway, the car lost traction and the car became completely inoperable and immobilized, including: - Car could not be turned off or on via Start Stop button - Car could not shift out of Park - Car could not change drive modes - Car could not change out of EV Mode It was completely inoperable and impossible to move out of harm's way or shut down so it just sat there and drained the battery. Fortunately, an auto-shutdown sequence occurred when the battery was low which … Look up ODI 11636762 at NHTSA ↗ ODI 11638193 I think this is related to NHTSA Recall 24V954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc., are not affected. This is most common when the car is stopped, e.g. at a red light, or driving at low speeds, when the… Look up ODI 11638193 at NHTSA ↗
2025-02	3	None	ODI 11645045 · 51,988 mi The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacture… Look up ODI 11645045 at NHTSA ↗ ODI 11645384 · 51,988 mi The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that after coasting out of the garage the vehicle stalled, the shifter seized in park(P), and the message “Stop Safely Now” was displayed on the instrument… Look up ODI 11645384 at NHTSA ↗ ODI 11640574 · 15,000 mi The contact owns a 2022 Ford Escape. The contact stated that while reversing, there was a loud squealing sound coming from the rear of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not contacted or notified of the failure. The failure mileage was 15,000. Look up ODI 11640574 at NHTSA ↗
2025-03	6	None	ODI 11646075 I own a 2022 Ford Escape Plug-in Hybrid, which is affected by Recall 24S79 (NHTSA Recall 24V954). This recall involves a high-voltage battery defect that could result in a fire or sudden loss of vehicle control while driving. Ford has confirmed that there is no fix available until at least the second quarter of 2025, leaving affected owners without a solution for well over a year. However, Ford refuses to provide loaner vehicles, rental reimbursement, or any safe alternative for customers forced to continue driving these potentially dangerous v… Look up ODI 11646075 at NHTSA ↗ ODI 11646391 Panoramic sun shade detached from rails and recoiled into the assembly while driving on the highway. The shade was in a static position when it happened- it was not being retracted at the time. Available for inspection, but has already been repaired by dealer. A very loud cracking noise was heard when it happened, which startled me and could have caused an accident. It is a relatively new car and had been retracted probably a total of 20 times. There was no warning, and the entire headliner, pillars, and glass had to be removed to repair. It is… Look up ODI 11646391 at NHTSA ↗ ODI 11648716 The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11648716 at NHTSA ↗
2025-04	8	None	ODI 11653628 The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts were available. The contact had not experienced a failure.… Look up ODI 11653628 at NHTSA ↗ ODI 11654133 The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer stated the remedy was expected to be available second quarter of 2025; however, it could not give an exact date. The contact had not experienced a failure. VIN tool confirms… Look up ODI 11654133 at NHTSA ↗ ODI 11652079 Rear drip molding hinge cover. It's an exterior covering. I noticed mine was missing after getting other recalls serviced. I ordered a replacement part, however, my research proved this is common. Apparently the hinge cap is only attached by velcro. This could cause a serious car accident if the part were to fly off into someone else's windshield. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11652079 at NHTSA ↗
2025-05	5	None	ODI 11663389 The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11663389 at NHTSA ↗ ODI 11658533 The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11658533 at NHTSA ↗ ODI 11659698 The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11659698 at NHTSA ↗
2025-06	2	None	ODI 11664257 I am writing to formally express my concern regarding the safety of my 2022 Ford Escape Plug-in Hybrid Electric Vehicle (PHEV), which I believe may have been rushed to market without sufficient development or reliability testing. As Ford’s first iteration of the Escape PHEV, it appears to suffer from multiple critical defects that suggest the technology was not fully ready for consumers. In less than 2.5 years of ownership, I have experienced the following serious safety-related issues: The vehicle is currently under recall for a defective high… Look up ODI 11664257 at NHTSA ↗ ODI 11666816 While driving, the metal crossbar trim above my head separating the front (movable) and rear (fixed) roof glass fell off, jamming the sunshade and then falling on my head Look up ODI 11666816 at NHTSA ↗
2025-07	1	None	ODI 11673864 The guard plate between the sunroof and the moonroof fell off and the retractable screen rolled all the way back and is inoperable. The guard plate fell and hit my child while I was driving. When I searched the internet to see if others have experienced this issue, I discovered that it is a known issue with these vehicles. Unsecured falling parts is a danger and a recall should be issued to fix this issue immediately. Look up ODI 11673864 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	25V789000	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	26V091000	No examples available for this selection.
2026-03	1	None	ODI 11722664 Date: 3/7/2026 I am submitting this complaint regarding a potentially serious safety issue with my 2025 Ford Escape Plug-in Hybrid manufactured by Ford Motor Company. My vehicle began displaying multiple warning messages including “High Voltage Battery Warning,” “Powertrain Malfunction,” and “Service Engine Soon.” These warnings appeared while the vehicle was charging using a Level 2 charger, which raises significant concerns about the safety and reliability of the vehicle’s high-voltage electrical system. After these warnings appeared, I br… Look up ODI 11722664 at NHTSA ↗
2026-04	0	None	No examples available for this selection.
2026-05	1	None	ODI 11740835 · 9,700 mi The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while parked at the residence, the vehicle's doors failed to unlock, and the vehicle failed to start. A dealer's mobile technician replaced the 12-Volts battery at the contact's residence, and the vehicle became operable. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the … Look up ODI 11740835 at NHTSA ↗
2026-06	5	None	ODI 11746769 My PHEV car randomly and suddenly has loss of propulsion creating a safety hazard in traffic. It seems to occur at low speeds, sometimes from waiting in line at an intersection. This fault produces a solid red battery warning light, but no additional safety warnings, nor an error code for diagnostics. I have experienced this fault randomly in April, May, and June. The worst experience was within intersection traffic when I was unable to accelerate; just coasted with cars whizzing past. My usual dealership servicing staff were unable to rep… Look up ODI 11746769 at NHTSA ↗ ODI 11743119 The contact owns a 2023 Ford Escape PHEV. The contact received notification of NHTSA Campaign Number: 26V091000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Look up ODI 11743119 at NHTSA ↗ ODI 11747324 Dear Ford Motor Company Customer Relationship Center, We are resending our original letter (dated March, 2026), as we have still not received any response or resolution regarding this ongoing recall matter. Since sending that letter, we received a notice stating the recall fix for the battery issue was finally available. Despite the significant inconvenience, we promptly brought our vehicle in to have the repair completed. We were then informed that only ONE of the two critical battery fixes was available and performed , the second, equally cr… Look up ODI 11747324 at NHTSA ↗
2026-07	6	None	ODI 11748826 The incident occurred while my 2008 Allegro Bus was towing my 2022 Ford Escape PHEV. Incident occurred on Sunday, 21 Jun 2026 about a mile from my home. I had just started a left hand turn and was in the intersection when I felt a thump-thump at the back of the coach. I did a quick inspection and saw no apparent damage and all tow connections were secure, so I continued to my home. While uncoupling the Escape from my motorhome, I saw the dash display warning of a steering issue. The steering felt heavy immediately; this wasn't a steering proble… Look up ODI 11748826 at NHTSA ↗ ODI 11750860 this recall has been in effect for nearly 1 year & puts my car @ risk but also doesn't allow me to charge beyond 80%, greatly effecting fuel efficiency. Ford has failed to address the issue in a timely manner or offered any compensation for my additional fuel consumption or offered a realistic deadline for repair Look up ODI 11750860 at NHTSA ↗ ODI 11748739 I received a recall notice for my car for the batteries. I parked my car in the garage so now I'm worried that my house is going to catch on fire and if I'm doing 70 mph down the freeway is my engine going to shut down. I'm not sure if this is part of it but my car doors lock on their own and a couple times my keys have been inside the car thank goodness I had an extra fob or the window was rolled down enough I could put my hand in it. Look up ODI 11748739 at NHTSA ↗
2026-08	9	None	ODI 11756939 NOV 20, 2025 Manufacturer Recall Number25SC4 NHTSA Recall Number25V789 Recall StatusRecall Incomplete, remedy not yet available Summary this has been 9 months and still no remedy. this doesnt seem timely. Look up ODI 11756939 at NHTSA ↗ ODI 11759090 Power train lost during driving, suddenly the car lost the power and a light in the dashboard start blinking, it recovers after a few times turning it on and off, seems to be triggered by brake pedal press, car has been having issues since Oct 2025 after unplugged it Look up ODI 11759090 at NHTSA ↗ ODI 11754677 The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V789000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted via an online chat. The contact had not experienced a failure. Look up ODI 11754677 at NHTSA ↗
2026-09	1	None	ODI 11767392 My car has been recalled for over 6 months and it has not been repaired. Look up ODI 11767392 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 57 complaints · 2023: 7 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	5	36	57
2023	2	5	7

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	78	0	0
2023	11	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Engine	Unknown Or Other	Power Train	Fuel/Propulsion System	Structure:Body	Forward Collision Avoidance: Adaptive Cruise Control	Service Brakes
Electrical System	—	6 ODI 11568568 · 32,200 mi The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start. The contact also stated that while driving at 20-25 MPH, the vehicle shutoff unintendedly. The vehicle was coasted to the side of the road and restarted; however, the "Check Engine" warning light wa… Look up ODI 11568568 at NHTSA ↗ ODI 11553627 I purchased this 2022 Ford Escape plug-in hybrid vehicle New in October 2022. In May 2023 I received a recall notice 23S27 / NHTSA Recall 23V380 from Ford Motor Company. According to this recall notice, the parts for the repair to the Engine were expected to be available in October 2023. I have not received any further communication from Ford Motor Company regarding this recall and it is now November 2023. This exceeds a reasonable time to expect repair of this defect. In addition, entering my vehicle information into the Kelley Blue Book web s… Look up ODI 11553627 at NHTSA ↗ ODI 11577578 · 3,000 mi The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the v… Look up ODI 11577578 at NHTSA ↗	3 ODI 11636762 Slippery Drive Mode was On. EV Mode was On. Was driving slowly up a snowy driveway, the car lost traction and the car became completely inoperable and immobilized, including: - Car could not be turned off or on via Start Stop button - Car could not shift out of Park - Car could not change drive modes - Car could not change out of EV Mode It was completely inoperable and impossible to move out of harm's way or shut down so it just sat there and drained the battery. Fortunately, an auto-shutdown sequence occurred when the battery was low which … Look up ODI 11636762 at NHTSA ↗ ODI 11746769 My PHEV car randomly and suddenly has loss of propulsion creating a safety hazard in traffic. It seems to occur at low speeds, sometimes from waiting in line at an intersection. This fault produces a solid red battery warning light, but no additional safety warnings, nor an error code for diagnostics. I have experienced this fault randomly in April, May, and June. The worst experience was within intersection traffic when I was unable to accelerate; just coasted with cars whizzing past. My usual dealership servicing staff were unable to rep… Look up ODI 11746769 at NHTSA ↗ ODI 11754326 The digits no longer display on the speedometer gauge of the electronic dashboard. Digits on the high voltage battery discharge and charging gauge also do not display. Given those failures, I have concerns about warning lights that may not be working. The lack of proper speed indication increases the possibility of a collision. The lack of presence of the digits that are supposed to be there has been distracting and increases the possibility of a collision. Note: This seems to be the same or similar to a defect in the gas version of this model… Look up ODI 11754326 at NHTSA ↗	7 ODI 11645045 · 51,988 mi The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacture… Look up ODI 11645045 at NHTSA ↗ ODI 11505530 The plastic coolant nipple mounted on the high voltage battery was damaged and the dealership has determined that coolant may have entered the high voltage battery. If coolant did (or could easily) enter the battery, this would be a significant fire hazard and could lead to significant injury or death. The damaged part has been confirmed by the dealership, no one can identify how the damage could have occurred and the least unlikely cause is that I contacted a small animal without knowledge. No noticeable signs of impact (including leftover … Look up ODI 11505530 at NHTSA ↗ ODI 11638193 I think this is related to NHTSA Recall 24V954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc., are not affected. This is most common when the car is stopped, e.g. at a red light, or driving at low speeds, when the… Look up ODI 11638193 at NHTSA ↗	7 ODI 11505530 The plastic coolant nipple mounted on the high voltage battery was damaged and the dealership has determined that coolant may have entered the high voltage battery. If coolant did (or could easily) enter the battery, this would be a significant fire hazard and could lead to significant injury or death. The damaged part has been confirmed by the dealership, no one can identify how the damage could have occurred and the least unlikely cause is that I contacted a small animal without knowledge. No noticeable signs of impact (including leftover … Look up ODI 11505530 at NHTSA ↗ ODI 11553627 I purchased this 2022 Ford Escape plug-in hybrid vehicle New in October 2022. In May 2023 I received a recall notice 23S27 / NHTSA Recall 23V380 from Ford Motor Company. According to this recall notice, the parts for the repair to the Engine were expected to be available in October 2023. I have not received any further communication from Ford Motor Company regarding this recall and it is now November 2023. This exceeds a reasonable time to expect repair of this defect. In addition, entering my vehicle information into the Kelley Blue Book web s… Look up ODI 11553627 at NHTSA ↗ ODI 11622286 I responded several times to ford's letters (ford customer relationship center), including today and was told "ford will not fix the problem at this time" putting my family's life at risk, especially our 2 year old son that the engine can go on fire. should i take legal action? Look up ODI 11622286 at NHTSA ↗	0	0	1 ODI 11577578 · 3,000 mi The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the v… Look up ODI 11577578 at NHTSA ↗
Engine	6 ODI 11568568 · 32,200 mi The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start. The contact also stated that while driving at 20-25 MPH, the vehicle shutoff unintendedly. The vehicle was coasted to the side of the road and restarted; however, the "Check Engine" warning light wa… Look up ODI 11568568 at NHTSA ↗ ODI 11553627 I purchased this 2022 Ford Escape plug-in hybrid vehicle New in October 2022. In May 2023 I received a recall notice 23S27 / NHTSA Recall 23V380 from Ford Motor Company. According to this recall notice, the parts for the repair to the Engine were expected to be available in October 2023. I have not received any further communication from Ford Motor Company regarding this recall and it is now November 2023. This exceeds a reasonable time to expect repair of this defect. In addition, entering my vehicle information into the Kelley Blue Book web s… Look up ODI 11553627 at NHTSA ↗ ODI 11577578 · 3,000 mi The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the v… Look up ODI 11577578 at NHTSA ↗	—	2 ODI 11561471 The fire risk in the engine compartment recall has been issued for this vehicle since May 2023. The remedy is supposed to be available by Oct 2023. Yet at my recent visit to the dealer for the recall repair in Dec 2023 revealed that no remedy is available. The owner of this vehicle is forced to operate the vehicle with the risk of catastrophic engine failure and subsequent fire. It is a major safety concern. Look up ODI 11561471 at NHTSA ↗ ODI 11568288 I want to know why there has been no remedy for the 23V380 recall. A remedy was anticipated in October 2023. Also, I got notice of a new recall Ford campaign #23E09 regarding reprogramming the PCM for emissions. When I enter 23E09 on your Web site it takes me to the 23V380 recall. Are they related? Either way Ford is still saying there is no remedy yet for either. Look up ODI 11568288 at NHTSA ↗	3 ODI 11569928 When on the EV setting: Battery Charged by Engine, gas and electrical smells are evident in the cabin. This first began in August 2023 at highway speeds and was reported the to the dealer during a pre trip inspection in Sept 2023. has been consistently increasing each time that EV mode is selected. most recent occurrence was last week when driving in a residential area at a stoplight. Had to shut off vehicle when the smell became overwhelming. Reported to Ford and to dealer Look up ODI 11569928 at NHTSA ↗ ODI 11651747 Vehicle enters into a conserve power warning and will not start. While operating the vehicle in drive vehicle will lose power and deactivate all safety and control features. Contacted Ford and no remedy or assistance will be provided. Look up ODI 11651747 at NHTSA ↗ ODI 11750860 this recall has been in effect for nearly 1 year & puts my car @ risk but also doesn't allow me to charge beyond 80%, greatly effecting fuel efficiency. Ford has failed to address the issue in a timely manner or offered any compensation for my additional fuel consumption or offered a realistic deadline for repair Look up ODI 11750860 at NHTSA ↗	3 ODI 11553627 I purchased this 2022 Ford Escape plug-in hybrid vehicle New in October 2022. In May 2023 I received a recall notice 23S27 / NHTSA Recall 23V380 from Ford Motor Company. According to this recall notice, the parts for the repair to the Engine were expected to be available in October 2023. I have not received any further communication from Ford Motor Company regarding this recall and it is now November 2023. This exceeds a reasonable time to expect repair of this defect. In addition, entering my vehicle information into the Kelley Blue Book web s… Look up ODI 11553627 at NHTSA ↗ ODI 11560111 I want to hold Ford accountable for Recall 23S27. Ford continues to miss their own planned dates to come up with a solution. I want them to buy back their Lemon at Fair Trade-In Value per KBB, which is $30,500. This reminds me of the Ford Pinto fiasco many years ago. Thanks, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11560111 at NHTSA ↗ ODI 11622286 I responded several times to ford's letters (ford customer relationship center), including today and was told "ford will not fix the problem at this time" putting my family's life at risk, especially our 2 year old son that the engine can go on fire. should i take legal action? Look up ODI 11622286 at NHTSA ↗	0	0	2 ODI 11577578 · 3,000 mi The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the v… Look up ODI 11577578 at NHTSA ↗ ODI 11664257 I am writing to formally express my concern regarding the safety of my 2022 Ford Escape Plug-in Hybrid Electric Vehicle (PHEV), which I believe may have been rushed to market without sufficient development or reliability testing. As Ford’s first iteration of the Escape PHEV, it appears to suffer from multiple critical defects that suggest the technology was not fully ready for consumers. In less than 2.5 years of ownership, I have experienced the following serious safety-related issues: The vehicle is currently under recall for a defective high… Look up ODI 11664257 at NHTSA ↗
Unknown Or Other	3 ODI 11636762 Slippery Drive Mode was On. EV Mode was On. Was driving slowly up a snowy driveway, the car lost traction and the car became completely inoperable and immobilized, including: - Car could not be turned off or on via Start Stop button - Car could not shift out of Park - Car could not change drive modes - Car could not change out of EV Mode It was completely inoperable and impossible to move out of harm's way or shut down so it just sat there and drained the battery. Fortunately, an auto-shutdown sequence occurred when the battery was low which … Look up ODI 11636762 at NHTSA ↗ ODI 11746769 My PHEV car randomly and suddenly has loss of propulsion creating a safety hazard in traffic. It seems to occur at low speeds, sometimes from waiting in line at an intersection. This fault produces a solid red battery warning light, but no additional safety warnings, nor an error code for diagnostics. I have experienced this fault randomly in April, May, and June. The worst experience was within intersection traffic when I was unable to accelerate; just coasted with cars whizzing past. My usual dealership servicing staff were unable to rep… Look up ODI 11746769 at NHTSA ↗ ODI 11754326 The digits no longer display on the speedometer gauge of the electronic dashboard. Digits on the high voltage battery discharge and charging gauge also do not display. Given those failures, I have concerns about warning lights that may not be working. The lack of proper speed indication increases the possibility of a collision. The lack of presence of the digits that are supposed to be there has been distracting and increases the possibility of a collision. Note: This seems to be the same or similar to a defect in the gas version of this model… Look up ODI 11754326 at NHTSA ↗	2 ODI 11561471 The fire risk in the engine compartment recall has been issued for this vehicle since May 2023. The remedy is supposed to be available by Oct 2023. Yet at my recent visit to the dealer for the recall repair in Dec 2023 revealed that no remedy is available. The owner of this vehicle is forced to operate the vehicle with the risk of catastrophic engine failure and subsequent fire. It is a major safety concern. Look up ODI 11561471 at NHTSA ↗ ODI 11568288 I want to know why there has been no remedy for the 23V380 recall. A remedy was anticipated in October 2023. Also, I got notice of a new recall Ford campaign #23E09 regarding reprogramming the PCM for emissions. When I enter 23E09 on your Web site it takes me to the 23V380 recall. Are they related? Either way Ford is still saying there is no remedy yet for either. Look up ODI 11568288 at NHTSA ↗	—	1 ODI 11567259 When parked and shut off the car rolled backwards about 6 inches when the door was opened. This happens when returning to the parked car and the door is opened from the outside. It has happened twice. It also happened once when being unplugged from the level 1 charging unit. The dealer was unhelpful, based on the infrequent nature of the incident and inability to reproduce it. Look up ODI 11567259 at NHTSA ↗	1 ODI 11746769 My PHEV car randomly and suddenly has loss of propulsion creating a safety hazard in traffic. It seems to occur at low speeds, sometimes from waiting in line at an intersection. This fault produces a solid red battery warning light, but no additional safety warnings, nor an error code for diagnostics. I have experienced this fault randomly in April, May, and June. The worst experience was within intersection traffic when I was unable to accelerate; just coasted with cars whizzing past. My usual dealership servicing staff were unable to rep… Look up ODI 11746769 at NHTSA ↗	0	0	0
Power Train	7 ODI 11645045 · 51,988 mi The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacture… Look up ODI 11645045 at NHTSA ↗ ODI 11505530 The plastic coolant nipple mounted on the high voltage battery was damaged and the dealership has determined that coolant may have entered the high voltage battery. If coolant did (or could easily) enter the battery, this would be a significant fire hazard and could lead to significant injury or death. The damaged part has been confirmed by the dealership, no one can identify how the damage could have occurred and the least unlikely cause is that I contacted a small animal without knowledge. No noticeable signs of impact (including leftover … Look up ODI 11505530 at NHTSA ↗ ODI 11638193 I think this is related to NHTSA Recall 24V954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc., are not affected. This is most common when the car is stopped, e.g. at a red light, or driving at low speeds, when the… Look up ODI 11638193 at NHTSA ↗	3 ODI 11569928 When on the EV setting: Battery Charged by Engine, gas and electrical smells are evident in the cabin. This first began in August 2023 at highway speeds and was reported the to the dealer during a pre trip inspection in Sept 2023. has been consistently increasing each time that EV mode is selected. most recent occurrence was last week when driving in a residential area at a stoplight. Had to shut off vehicle when the smell became overwhelming. Reported to Ford and to dealer Look up ODI 11569928 at NHTSA ↗ ODI 11651747 Vehicle enters into a conserve power warning and will not start. While operating the vehicle in drive vehicle will lose power and deactivate all safety and control features. Contacted Ford and no remedy or assistance will be provided. Look up ODI 11651747 at NHTSA ↗ ODI 11750860 this recall has been in effect for nearly 1 year & puts my car @ risk but also doesn't allow me to charge beyond 80%, greatly effecting fuel efficiency. Ford has failed to address the issue in a timely manner or offered any compensation for my additional fuel consumption or offered a realistic deadline for repair Look up ODI 11750860 at NHTSA ↗	1 ODI 11567259 When parked and shut off the car rolled backwards about 6 inches when the door was opened. This happens when returning to the parked car and the door is opened from the outside. It has happened twice. It also happened once when being unplugged from the level 1 charging unit. The dealer was unhelpful, based on the infrequent nature of the incident and inability to reproduce it. Look up ODI 11567259 at NHTSA ↗	—	2 ODI 11505530 The plastic coolant nipple mounted on the high voltage battery was damaged and the dealership has determined that coolant may have entered the high voltage battery. If coolant did (or could easily) enter the battery, this would be a significant fire hazard and could lead to significant injury or death. The damaged part has been confirmed by the dealership, no one can identify how the damage could have occurred and the least unlikely cause is that I contacted a small animal without knowledge. No noticeable signs of impact (including leftover … Look up ODI 11505530 at NHTSA ↗ ODI 11767392 My car has been recalled for over 6 months and it has not been repaired. Look up ODI 11767392 at NHTSA ↗	0	0	1 ODI 11756939 NOV 20, 2025 Manufacturer Recall Number25SC4 NHTSA Recall Number25V789 Recall StatusRecall Incomplete, remedy not yet available Summary this has been 9 months and still no remedy. this doesnt seem timely. Look up ODI 11756939 at NHTSA ↗
Fuel/Propulsion System	7 ODI 11505530 The plastic coolant nipple mounted on the high voltage battery was damaged and the dealership has determined that coolant may have entered the high voltage battery. If coolant did (or could easily) enter the battery, this would be a significant fire hazard and could lead to significant injury or death. The damaged part has been confirmed by the dealership, no one can identify how the damage could have occurred and the least unlikely cause is that I contacted a small animal without knowledge. No noticeable signs of impact (including leftover … Look up ODI 11505530 at NHTSA ↗ ODI 11553627 I purchased this 2022 Ford Escape plug-in hybrid vehicle New in October 2022. In May 2023 I received a recall notice 23S27 / NHTSA Recall 23V380 from Ford Motor Company. According to this recall notice, the parts for the repair to the Engine were expected to be available in October 2023. I have not received any further communication from Ford Motor Company regarding this recall and it is now November 2023. This exceeds a reasonable time to expect repair of this defect. In addition, entering my vehicle information into the Kelley Blue Book web s… Look up ODI 11553627 at NHTSA ↗ ODI 11622286 I responded several times to ford's letters (ford customer relationship center), including today and was told "ford will not fix the problem at this time" putting my family's life at risk, especially our 2 year old son that the engine can go on fire. should i take legal action? Look up ODI 11622286 at NHTSA ↗	3 ODI 11553627 I purchased this 2022 Ford Escape plug-in hybrid vehicle New in October 2022. In May 2023 I received a recall notice 23S27 / NHTSA Recall 23V380 from Ford Motor Company. According to this recall notice, the parts for the repair to the Engine were expected to be available in October 2023. I have not received any further communication from Ford Motor Company regarding this recall and it is now November 2023. This exceeds a reasonable time to expect repair of this defect. In addition, entering my vehicle information into the Kelley Blue Book web s… Look up ODI 11553627 at NHTSA ↗ ODI 11560111 I want to hold Ford accountable for Recall 23S27. Ford continues to miss their own planned dates to come up with a solution. I want them to buy back their Lemon at Fair Trade-In Value per KBB, which is $30,500. This reminds me of the Ford Pinto fiasco many years ago. Thanks, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11560111 at NHTSA ↗ ODI 11622286 I responded several times to ford's letters (ford customer relationship center), including today and was told "ford will not fix the problem at this time" putting my family's life at risk, especially our 2 year old son that the engine can go on fire. should i take legal action? Look up ODI 11622286 at NHTSA ↗	1 ODI 11746769 My PHEV car randomly and suddenly has loss of propulsion creating a safety hazard in traffic. It seems to occur at low speeds, sometimes from waiting in line at an intersection. This fault produces a solid red battery warning light, but no additional safety warnings, nor an error code for diagnostics. I have experienced this fault randomly in April, May, and June. The worst experience was within intersection traffic when I was unable to accelerate; just coasted with cars whizzing past. My usual dealership servicing staff were unable to rep… Look up ODI 11746769 at NHTSA ↗	2 ODI 11505530 The plastic coolant nipple mounted on the high voltage battery was damaged and the dealership has determined that coolant may have entered the high voltage battery. If coolant did (or could easily) enter the battery, this would be a significant fire hazard and could lead to significant injury or death. The damaged part has been confirmed by the dealership, no one can identify how the damage could have occurred and the least unlikely cause is that I contacted a small animal without knowledge. No noticeable signs of impact (including leftover … Look up ODI 11505530 at NHTSA ↗ ODI 11767392 My car has been recalled for over 6 months and it has not been repaired. Look up ODI 11767392 at NHTSA ↗	—	1 ODI 11572280 I was issued a letter back in June 2023 on this recall. Parts were supposed to be available by October 2023. It is now almost March of 2024 with no remedy Look up ODI 11572280 at NHTSA ↗	0	0
Structure:Body	0	0	0	0	1 ODI 11572280 I was issued a letter back in June 2023 on this recall. Parts were supposed to be available by October 2023. It is now almost March of 2024 with no remedy Look up ODI 11572280 at NHTSA ↗	—	0	0
Forward Collision Avoidance: Adaptive Cruise Control	0	0	0	0	0	0	—	0
Service Brakes	1 ODI 11577578 · 3,000 mi The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the v… Look up ODI 11577578 at NHTSA ↗	2 ODI 11577578 · 3,000 mi The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the v… Look up ODI 11577578 at NHTSA ↗ ODI 11664257 I am writing to formally express my concern regarding the safety of my 2022 Ford Escape Plug-in Hybrid Electric Vehicle (PHEV), which I believe may have been rushed to market without sufficient development or reliability testing. As Ford’s first iteration of the Escape PHEV, it appears to suffer from multiple critical defects that suggest the technology was not fully ready for consumers. In less than 2.5 years of ownership, I have experienced the following serious safety-related issues: The vehicle is currently under recall for a defective high… Look up ODI 11664257 at NHTSA ↗	0	1 ODI 11756939 NOV 20, 2025 Manufacturer Recall Number25SC4 NHTSA Recall Number25V789 Recall StatusRecall Incomplete, remedy not yet available Summary this has been 9 months and still no remedy. this doesnt seem timely. Look up ODI 11756939 at NHTSA ↗	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Warning lights and dashboard alerts

12 mentions · 9.7% of complaints

Median mileage: 4,600 mi (9 usable records).

ODI 11459025 · 4,600 mi

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ODI 11568568 · 32,200 mi

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ODI 11586824 · 29,000 mi

The contact owned a 2021 Ford Escape. The contact stated that while driving at 35 MPH and attempting to slow the vehicle, he became dizzy then suddenly fainted, and as a result, he briefly lost control of the vehicle and came to a complete stop after colliding with the curb. Just prior to fainting, the contact had smelled burning fumes in the interior of the vehicle, to which he attributed his feeling of dizziness. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the con…

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

9 mentions · 7.3% of complaints

Median mileage: 3,500 mi (4 usable records).

ODI 11459025 · 4,600 mi

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ODI 11518536

Stalls in traffic while in EV mode (Electric Vehicle mode). It has failed 3 times while driving in the last 10 days. This is unsafe because there is no chance to pull out of traffic.

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ODI 11645384 · 51,988 mi

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

5 mentions · 4.0% of complaints

Median mileage: 1,530 mi (2 usable records).

ODI 11592683

Our 2021 Ford Escape has "Intelligent" adaptive cruise control. It has the capacity to adjust our car speed based on the highway speed limit signs it encounters. It reads all speed correctly but it also reads "black and white, square, numeric, County Road signs as Speed Signs. This is dangerous as many County Road signs have numerics that drastically exceed the posted speed limit and cause the car to rapidly excellerate around a curve or in neighborhood settings. So for example, in a 35 mph speed zone, the car sees the County Road 85 sign and r…

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ODI 11759090

Power train lost during driving, suddenly the car lost the power and a light in the dashboard start blinking, it recovers after a few times turning it on and off, seems to be triggered by brake pedal press, car has been having issues since Oct 2025 after unplugged it

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ODI 11507695

On February 15, 2023 the Cruise Control on my 2022 Ford Escape was set for 46 mph. Everything was fine for several minutes. Then the "set speed" light jumped to 80 and the car accelerated until I stepped on the brake pedal to turn off the light and resume lower speed. This repeated several more times with the Cruise Control set to various speeds. Sometimes the "set speed" jumped to 75 and other times to 80. Although this situation could have caused a serious accident if I had been following closely behind another car, I was driving a saf…

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Matching rule

Hard or delayed shifting

3 mentions · 2.4% of complaints

Median mileage: 3,000 mi (1 usable records).

ODI 11472259

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ODI 11514922

While driving on a divided highway in the right-most lane with adaptative cruise control and lane-centering turned on, the steering wheel jerked to the right harder and faster than the driver could react, causing the wheels to collide with a concrete curb that led up to a pedestrian walk way next to the highway. We have not had issues otherwise with the lane-centering. And on a 12-mile diagnostic drive, the dealership did not observe the behavior.

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ODI 11577578 · 3,000 mi

The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the v…

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Matching rule

Steering assistance concerns

1 mentions · 0.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11592655

Power steering on the vehicle failed without any warning or notice. It happened just as car was being parked. If the incident had happened while driving, our family would have been in grave danger. This is the second major issue with the relatively new car, in addition to the two safety recalls. Ford should be held accountable for faulty engineering that is unsafe and could take lives.

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b