U.S. public vehicle records

Ford EXPLORER HYBRID recalls by model year

Explore the records behind recurring owner reports.

Key facts

13 owner complaints analyzed

3 distinct recall campaigns

59,074 mi median reported failure mileage

Scope: 2020 to 2027 model years. Data updated: 2026-10-02 (October 2, 2026). 2 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2020

2021

2022

2023

2025

2026

2027

2020: 1; 2021: 1; 2022: 1; 2023: 0; 2025: 2; 2026: 1; 2027: 1

First model yearSecond model year

Year-by-year records

Ford EXPLORER HYBRID model-year comparison
Model year	Complaints	Recalls	Change in recalls
2020	2	1	Not available
2021	7	1	0
2022	1	1	0
2023	2	0	-1
2025	1	2	Not available
2026	0	1	-1
2027	0	1	0

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V255000 · Power Train:Axle Assembly | Power Train:Driveline:Driveshaft

Reported: 2022-04-14 (April 14, 2022) · Model years: 2020, 2021, 2022

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Consequence: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

NHTSA campaign record ↗

25V691000 · Forward Collision Avoidance: Warnings:External/Pedestrian Alert | Back Over Prevention:Warnings:External/Pedestrian Alert

Reported: 2025-10-10 (October 10, 2025) · Model years: 2025

Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.

Consequence: A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

Remedy: The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.

NHTSA campaign record ↗

26V415000 · Forward Collision Avoidance: Warnings:External/Pedestrian Alert | Back Over Prevention:Warnings:External/Pedestrian Alert

Reported: 2026-06-30 (June 30, 2026) · Model years: 2025, 2026, 2027

Ford Motor Company (Ford) is recalling certain 2024-2027 Lincoln Nautilus Hybrid and 2025-2027 Explorer Hybrid vehicles. A software error may prevent the vehicle from making the pedestrian warning sound at certain speeds.

Consequence: A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

Remedy: Note: This is an expansion of Recall 25V691. Any vehicles previously repaired under 25V691 must have the new remedy completed. Ford will release an over-the-air (OTA) update or dealers will update the APIM software, free of charge. Additionally, dealers will replace the digital signal processing module in Nautilus Hybrid vehicles equipped with 28 speakers, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed August 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S51. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 7, 2026.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

13 unique complaints in this selection. Analysis snapshot: 2026-10-02.

15.4%Usable mileage2 / 13 records

100.0%Valid incident date13 / 13 records

100.0%Valid filing date13 / 13 records

100.0%Ordered incident and filing dates13 / 13 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2020	2021	2022	2023	2025	2026	2027
Unknown Or Other	150.0% ODI 11383331 TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE INDEPENDENT MECHANIC SHOP MAKING NECESSARY REPAIRS FOR THE POLICE DEPARTMENT. WITHOUT WARNING THE VEHICLE WENT UP IN FLAMES INSIDE THE GARAGE OF THE INDEPENDENT SHOP. NO INJURIES SUSTAINED. THERE WAS PROPERTY DAMAGE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND DEEMED THE VEHICLE A TOTAL LOSS. A POLICE REPORT WAS MADE. THE VEHICLE IS AWAITING INSURANCE ADJUSTOR INFORMATION FOR THE CAUSE OF THE FAILURE THAT OCCURRED. THE CONTACT MENTIONED NHTSA CAM… Look up ODI 11383331 at NHTSA ↗	228.6% ODI 11556088 A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately 50mph injuring the officer. Officer's injuries were broken left leg and two knee fractures. Upon further research, this incident may have been caused by the "rear bolt" fracture issue Ford is having with these … Look up ODI 11556088 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Power Train	150.0% ODI 11732065 I was driving the vehicle through a neighborhood and there was a clunk noise and it sounded like my brakes were metal on metal. I stopped to ensure my brakes were okay. Then I continued to drive home when there was a louder clunk and the reared on my vehicle locked up and the car would no longer move. The reared differential unit had failed and exploded parts and put holes in the unit causing fluid to exit onto the street and lock up the drive tires. The vehicle was stranded in the middle of the street and could not move. There was no warning o… Look up ODI 11732065 at NHTSA ↗	114.3% ODI 11556088 A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately 50mph injuring the officer. Officer's injuries were broken left leg and two knee fractures. Upon further research, this incident may have been caused by the "rear bolt" fracture issue Ford is having with these … Look up ODI 11556088 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Steering	00.0% No examples available for this selection.	114.3% ODI 11513540 I was making a slow speed u-turn to stop a speeding motorist. As I came out of the u-turn, the wheel did not come back to center and I continued the turn going up a curb and striking a chain link fence. When I realized what was occurring, I manually began to turn the steering wheel to the right to get back on the roadway. There is patrol car dash cam footage of this collision. Police report# 23-688. Look up ODI 11513540 at NHTSA ↗	00.0% No examples available for this selection.	150.0% ODI 11767893 Twice the car has blown the main 80 amp fuse for the electric power steering after one of the front wheels hit something that caused the wheel to jerk slightly. I did not think either of these bumps should have caused the power steering to go out. one of them occurred at very low speed maybe two or three miles per hour. Neither of them were sufficient to cause any damage to any of the mechanical parts. But in both cases the power steering completely went out which makes the car very difficult and dangerous to drive. I suspect this is a common p… Look up ODI 11767893 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Air Bags	00.0% No examples available for this selection.	114.3% ODI 11754258 On July 8, 2026, I was traveling westbound on Highway 7 when another vehicle pulled right out in front of me from southbound Orchard Road, attempting to cross the highway. We collided and I struck the other vehicle at a 45° angle. My seatbelt was buckled. The impact caused me to be thrown forward into the windshield which I broke with my skull. I suffered a broken neck. The seatbelt did not operate properly to keep me secure in the seat. There's no way I should've struck the windshield if the seatbelt would've worked. Not only did the shoulder … Look up ODI 11754258 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Back Over Prevention: Warnings	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11574254 Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified. Look up ODI 11574254 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Electrical System	00.0% No examples available for this selection.	114.3% ODI 11556636 · 96,147 mi The contact owns a 2021 Ford Explorer Hybrid. The contact stated that after restarting the vehicle, there was a burning odor present. The message "Pull Over Possible Powertrain Damage" was displayed. The vehicle was towed to the local dealer who determined that the high voltage junction box had overheated and was burned. The high voltage junction box and high voltage junction box wiring harness were replaced, and the vehicle was repaired. The manufacturer was notified of the failure and indicated that the VIN was not included in the NHTSA Campa… Look up ODI 11556636 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Forward Collision Avoidance: Adaptive Cruise Control	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11574254 Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified. Look up ODI 11574254 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Forward Collision Avoidance: Automatic Emergency Braking	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11574254 Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified. Look up ODI 11574254 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	96,147 mi	1 (sparse)	ODI 11556636 · 96,147 mi The contact owns a 2021 Ford Explorer Hybrid. The contact stated that after restarting the vehicle, there was a burning odor present. The message "Pull Over Possible Powertrain Damage" was displayed. The vehicle was towed to the local dealer who determined that the high voltage junction box had overheated and was burned. The high voltage junction box and high voltage junction box wiring harness were replaced, and the vehicle was repaired. The manufacturer was notified of the failure and indicated that the VIN was not included in the NHTSA Campa… Look up ODI 11556636 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	25V691000	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	1	None	ODI 11732065 I was driving the vehicle through a neighborhood and there was a clunk noise and it sounded like my brakes were metal on metal. I stopped to ensure my brakes were okay. Then I continued to drive home when there was a louder clunk and the reared on my vehicle locked up and the car would no longer move. The reared differential unit had failed and exploded parts and put holes in the unit causing fluid to exit onto the street and lock up the drive tires. The vehicle was stranded in the middle of the street and could not move. There was no warning o… Look up ODI 11732065 at NHTSA ↗
2026-05	0	None	No examples available for this selection.
2026-06	2	26V415000	ODI 11745940 leather wrapped dash panel delaminated from base on passenger side and curls up into windshield area blocking view and possibly obstucting air bag deployment on passenger side. Look up ODI 11745940 at NHTSA ↗ ODI 11744180 Brake system Fault - no power assist. While the Deputy was driving his vehicle every light on the dash lit up and it said all systems were not working. He stated that only brakes he had were the regenerative brakes for the electric motors. He stated that he turned the car off for 10 minutes and everything worked again. The vehicle was taken to a local dealer and they are looking to replace the ABS HCU on this vehicle. Additionally we have a second one that was purchased around the same time as this one with similar issues of no power assist bra… Look up ODI 11744180 at NHTSA ↗
2026-07	0	None	No examples available for this selection.
2026-08	1	None	ODI 11754258 On July 8, 2026, I was traveling westbound on Highway 7 when another vehicle pulled right out in front of me from southbound Orchard Road, attempting to cross the highway. We collided and I struck the other vehicle at a 45° angle. My seatbelt was buckled. The impact caused me to be thrown forward into the windshield which I broke with my skull. I suffered a broken neck. The seatbelt did not operate properly to keep me secure in the seat. There's no way I should've struck the windshield if the seatbelt would've worked. Not only did the shoulder … Look up ODI 11754258 at NHTSA ↗
2026-09	3	None	ODI 11761721 While taking groceries out of the back of the SUV, the hatchback closed without a sound warning and hit the top of my head causing a concussion and neck injury. Look up ODI 11761721 at NHTSA ↗ ODI 11763480 I am filing this complaint to report an unreasonable and hazardous delay by the manufacturer regarding NHTSA Campaign 25V455000 (Ford Recall 25S75) for a low-pressure fuel pump defect. As the original owner of a 2021 Ford Explorer Platinum Hybrid, I received notice of this critical safety recall 14 months ago. The defect causes a sudden, unpredictable engine stall while driving, creating an immediate highway collision hazard. Despite the passage of well over a year, Ford has failed to provide a remedy, engineer a fix, or make replacement parts … Look up ODI 11763480 at NHTSA ↗ ODI 11767893 Twice the car has blown the main 80 amp fuse for the electric power steering after one of the front wheels hit something that caused the wheel to jerk slightly. I did not think either of these bumps should have caused the power steering to go out. one of them occurred at very low speed maybe two or three miles per hour. Neither of them were sufficient to cause any damage to any of the mechanical parts. But in both cases the power steering completely went out which makes the car very difficult and dangerous to drive. I suspect this is a common p… Look up ODI 11767893 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 0 complaints · 2023: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	0
2023	1	1	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	1	0	0
2023	2	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Unknown Or Other	Power Train	Steering	Air Bags	Back Over Prevention: Warnings	Electrical System	Forward Collision Avoidance: Adaptive Cruise Control	Forward Collision Avoidance: Automatic Emergency Braking
Unknown Or Other	—	1 ODI 11556088 A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately 50mph injuring the officer. Officer's injuries were broken left leg and two knee fractures. Upon further research, this incident may have been caused by the "rear bolt" fracture issue Ford is having with these … Look up ODI 11556088 at NHTSA ↗	0	0	0	0	0	0
Power Train	1 ODI 11556088 A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately 50mph injuring the officer. Officer's injuries were broken left leg and two knee fractures. Upon further research, this incident may have been caused by the "rear bolt" fracture issue Ford is having with these … Look up ODI 11556088 at NHTSA ↗	—	0	0	0	0	0	0
Steering	0	0	—	0	0	0	0	0
Air Bags	0	0	0	—	0	0	0	0
Back Over Prevention: Warnings	0	0	0	0	—	0	1 ODI 11574254 Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified. Look up ODI 11574254 at NHTSA ↗	1 ODI 11574254 Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified. Look up ODI 11574254 at NHTSA ↗
Electrical System	0	0	0	0	0	—	0	0
Forward Collision Avoidance: Adaptive Cruise Control	0	0	0	0	1 ODI 11574254 Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified. Look up ODI 11574254 at NHTSA ↗	0	—	1 ODI 11574254 Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified. Look up ODI 11574254 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	0	0	0	0	1 ODI 11574254 Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified. Look up ODI 11574254 at NHTSA ↗	0	1 ODI 11574254 Vehicle was within 3 feet of curb in our parking space at home. Vehicle suddenly surged forward and crashed into our building. This happened October 20,2023. the Vehicle has been in the shop since October 21,2013. Statefarm Insurance paid for investigation in the the black box. Investigation yielded no conclusive results. Upon further investigation the vehicle surged for the investigator as well. Which led to the problem with the wire harness and the accelerator being identified. Look up ODI 11574254 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Hard or delayed shifting

2 mentions · 15.4% of complaints

Median mileage: 22,000 mi (1 usable records).

ODI 11501484 · 22,000 mi

The contact owns a 2021 Ford Explorer Hybrid. The contact stated that while driving at various speeds, the electronic "lift gate ajar" warning was activated; however, the liftgate was not open. The vehicle was taken to the local dealer who adjusted the liftgate striker, and the failure was remedied; however, the failure reoccurred. Additionally, while driving at speeds between 5 - 20 MPH, the vehicle started jerking and vibrating with the RPM’s extremely elevated. The vehicle was taken to the local dealer, but the cause of the failure was not i…

Look up ODI 11501484 at NHTSA ↗

ODI 11767893

Twice the car has blown the main 80 amp fuse for the electric power steering after one of the front wheels hit something that caused the wheel to jerk slightly. I did not think either of these bumps should have caused the power steering to go out. one of them occurred at very low speed maybe two or three miles per hour. Neither of them were sufficient to cause any damage to any of the mechanical parts. But in both cases the power steering completely went out which makes the car very difficult and dangerous to drive. I suspect this is a common p…

Look up ODI 11767893 at NHTSA ↗

Matching rule

Stalling or loss of power

1 mentions · 7.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11763480

I am filing this complaint to report an unreasonable and hazardous delay by the manufacturer regarding NHTSA Campaign 25V455000 (Ford Recall 25S75) for a low-pressure fuel pump defect. As the original owner of a 2021 Ford Explorer Platinum Hybrid, I received notice of this critical safety recall 14 months ago. The defect causes a sudden, unpredictable engine stall while driving, creating an immediate highway collision hazard. Despite the passage of well over a year, Ford has failed to provide a remedy, engineer a fix, or make replacement parts …

Look up ODI 11763480 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 7.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11767893

Look up ODI 11767893 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b