Auto Recall Watch
U.S. public vehicle records

2019 Gmc TERRAIN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

185 owner complaints analyzed

3 distinct recall campaigns

20,000 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 51 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 69 of 185 complaints (37.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior8043.2%
Transmission and shifting3720.0%
Electrical and battery issues168.6%
Engine operation147.6%
Steering behavior126.5%
Fuel system concerns21.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
69
Service Brakes
64
Power Train
51
Electrical System
39
Unknown Or Other
21
Vehicle Speed Control
8
Electronic Stability Control (Esc)
6
Exterior Lighting
5
Component breakdown data
CategoryCount
Engine69
Service Brakes64
Power Train51
Electrical System39
Unknown Or Other21
Vehicle Speed Control8
Electronic Stability Control (Esc)6
Exterior Lighting5

Engine: 69; Service Brakes: 64; Power Train: 51; Electrical System: 39; Unknown Or Other: 21; Vehicle Speed Control: 8; Electronic Stability Control (Esc): 6; Exterior Lighting: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
27
25,000 to 49,999
8
50,000 to 74,999
6
75,000 to 99,999
5
100,000 to 149,999
3
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00027
25,000 to 49,9998
50,000 to 74,9996
75,000 to 99,9995
100,000 to 149,9993
150,000 and above2

Under 25,000: 27; 25,000 to 49,999: 8; 50,000 to 74,999: 6; 75,000 to 99,999: 5; 100,000 to 149,999: 3; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (27). 134 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
5
2019
20
2020
7
2021
18
2022
23
2023
22
2024
27
2025
37
2026
26
Complaints over time data
CategoryCount
20185
201920
20207
202118
202223
202322
202427
202537
202626

2018: 5; 2019: 20; 2020: 7; 2021: 18; 2022: 23; 2023: 22; 2024: 27; 2025: 37; 2026: 26

Pattern summary

Engine leads the component reports. Braking behavior appears in 80 complaint narratives. Transmission and shifting appears in 37 complaint narratives. Electrical and battery issues appears in 16 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11153254 · 2018-11-22 (November 22, 2018)

WHEN TRYING TO START VEHICLE WITH PUSH BUTTON IGNITION AND BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO START. THE DASH LIGHTS WOULD COME ON AND ERROR MESSAGES SUCH AS LOW BATTERY CAME UP ON DASH DISPLAY. VEHICLE WAS PURCHASED ON 11/17/18. TWO SEPARATE OCCASIONS OCCURRED WHERE THE CAR HAD TO BE JUMPED. ONE ON 11/21/18 AND 11/22/18. UNSURE IF AN ELECTRICAL WIRING ISSUE OR BATTERY ISSUE?

Owner-reported narrative. 130 miles reported. Look up ODI 11153254 at NHTSA ↗

Owner report 11186778 · 2019-03-14 (March 14, 2019)

TL* THE CONTACT OWNS A 2019 GMC TERRAIN. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE AUTOMATIC EMERGENCY BRAKING SYSTEM INDEPENDENTLY ACTIVATED AND THE SPEED DECELERATED TO 45 MPH. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE RETURNED TO CRUISE CONTROL MODE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HALL BUICK GMC (LOCATED AT 3010 S SW LOOP 323, TYLER, TX 75701, [phone removed]) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT…

Owner-reported narrative. 4,473 miles reported. Look up ODI 11186778 at NHTSA ↗

Owner report 11120137 · 2018-08-15 (August 15, 2018)

VEHICLE CAN BE INADVERTENTLY BY EITHER A PASSENGER OR AN OBJECT PUT INTO NEUTRAL. NO ALERT OR CHIME IS MADE TO ALERT THE DRIVER THAT THE CAR IS IN NEUTRAL, ONLY THE GEAR SELECTOR ON THE DASH OR THE LIGHT ON THE BUTTON INDICATES THAT IT IS IN NEUTRAL. IF SOMETHING IS COVERING THE SHIFTER, SUCH AS A BAG OR OTHER ITEM, IT IS POSSIBLE THAT AN ACCCIDENT MIGHT OCCUR BECUASE THE BAG OR ITEM MAY PRESS THE BUTTON, SHIFT THE VEHICLE INTO NEUTRAL CAUSE THE DRIVER TO BE CONFUSED AND NOT HAVE POWER TO MANEUVER THE VEHICLE IN AN EMERGENCY SITUATION. A CHIME …

Owner-reported narrative. 636 miles reported. Look up ODI 11120137 at NHTSA ↗

Owner report 11149558 · 2018-11-05 (November 5, 2018)

THE SHIFTER IS DANGEROUS. IT ALLOWS YOU TO INADVERTENTLY SHIFT INTO NEUTRAL WHILE DRIVING. IN A CAR WITH A NORMAL SHIFTER, THE SHIFTER NEEDS TO BE PUSHED WITH SIGNIFICANT FORCE TO MOVE IT INTO NEUTRAL AND THE RESULTING THUNK WILL LET YOU KNOW IT HAPPENED. IN THIS CAR, SINCE IT IS AN ELECTRONIC BUTTON THAT CAN BE EASILY PRESSED, ESPECIALLY BECAUSE IT IS IN A LOCATION WHERE IT MIGHT GET HIT BY AN OBJECT LIKE A PURSE. THE DRIVER MAY WIND UP WITHOUT POWER AND THEN NOT HAVE AN EASY WAY TO REINGAGE DRIVE. ALSO, THERE IS NO PHYSICAL DIFFERENTIA…

Owner-reported narrative. 3,000 miles reported. Look up ODI 11149558 at NHTSA ↗

Owner report 11383273 · 2020-12-14 (December 14, 2020)

BOUGHT THE TERRAIN IN NOV 22ND 2020 AT COVINA CHEVROLET, CALIFORNIA. ON NOV 25TH WANTED TO RESTORE THE CAR STEREO BECAUSE THE SETTINGS WOULD NOT DELETE DATA SAVED AND IT WOULDN'T CONNECT TO MY IPHONE VIA USB. SO I DECIDED TO DISCONNECT THE POSTS FROM THE BATTERY TERMINALS FOR 30 MINUTES. CONNECT BACK THE POSTS TO BATTERY AND CHECK IF THAT DELETE EVERYTHING AND IT DID BUT IT STILL WOULDN'T CONNECT TO MY IPHONE. THAT'S WHEN I NOTICED THAT SRS AND SERVICE ESC MESSAGE CAME ON. THE ABS, AIRBAGS AND STABILITY LIGHTS WERE ON, TURN OFF THE VEHICLE AND …

Owner-reported narrative. 39,998 miles reported. Look up ODI 11383273 at NHTSA ↗

Owner report 11222812 · 2019-06-26 (June 26, 2019)

JUST OVER 5200 MILES STARTED EXPERIENCING TRANSMISSION SLIPPAGE WHEN STOPPING OR STARTING. AROUND 5500 MILES STARTED HEARING LOUD CLICKING ROARING SOUND. WAS RETURNING HOME FROM VACATION ON A SATURDAY AFTERNOON AND KNEW ALL SERVICE AREAS OF ALL GM DEALERSHIPS WOULD BE CLOSED BUT HEADED TO A NEARBY CHEVROLET DEALERSHIP IN BOSSIER CITY, LA TO LEAVE CAR TO BE LOOKED AT ON MONDAY. NEVER MADE IT. CAR STALLED AND WOULD NOT GO INTO ANY GEAR. HAD IT TOWED TO DEALERSHIP. I LEFT CAR AND RETURNED HOME TO MCKINNEY TX. FOLLOWING TUESDAY RECEIVED TEXT…

Owner-reported narrative. 5,565 miles reported. Look up ODI 11222812 at NHTSA ↗

Owner report 11396389 · 2021-02-15 (February 15, 2021)

WHEN I SHIFT IT FROM REVERSE TO DRIVE ON A VERY SLIGHT INCLINE, THE ENGINE WILL REV AND NOT ACCELERATE AFTER I INITIALLY START MOVING FORWARD. IT ACTUALLY ALMOST COMES TO A STOP BEFORE FINALLY ACCELERATING. IT HAS NOW STARTED DOING IT WHILE DRIVING AND STALLED IN THE HIGHWAY ON 2/13. I CARRIED IT LAST YEAR FOR THE SAME ISSUE, BUT THEY TOLD ME THEY COULDN'T DUPLICATE IT. TODAY, THEY TOLD ME THE SAME THING. THEY CAN'T EXPLAIN WHY IT STALLED IN THE MIDDLE OF THE ROAD. EVEN THOUGH THE CHECK ENGINE LIGHT CAME ON AND ON-STAR TOLD ME TO CARRY IT TO A …

Owner-reported narrative. 27,000 miles reported. Look up ODI 11396389 at NHTSA ↗

Owner report 11207012 · 2019-05-11 (May 11, 2019)

THERE ARE NUMEROUS DEFECTS RELATED TO THE STEERING, THE LOW SPEED FORWARD AUTOMATIC BRAKING DOESNT WORK AND THE FRONT PEDESTRIAN BRAKING DOESNT WORK. THE LANE KEEP ASSIST WORKS MOST OF THE TIME BUT THE LANE DEPARTURE WARNING NEVER WORKS. I BROUGHT IT TO THE DEALER 3 TIMES AND EACH TIM EIM TOLD THAT SINCE THERE ARE NO COMPUTER ERROR CODES IT HAS TO BE WORKING. THEY EVEN GAVE ME PAPERWORK WHERE GM TELLS THE MECHANIC WHAT TO TELL THE CUSTOMERS WHO COMPLAIN THAT THESE FEATURES AREN'T WORKING.

Owner-reported narrative. 50 miles reported. Look up ODI 11207012 at NHTSA ↗

Owner report 11268428 · 2019-10-15 (October 15, 2019)

ON AUGUST 23, 2019, MY VEHICLE INCURRED AN ENGINE AND TRANSMISSION FAILURE REPORTED BY GMC ONSTAR APPLICATION. THE SYMPTOMS OF FAILURE ARE REPEATED ACCELERATION SPEED CONTROL CAUSING SPEED LIMIT VIOLATIONS, INTERFERENCE WITH OTHER MOVING TRAFFIC, SPOUSAL TRAUMA, AND ILLUMINATION OF MULTIPLE DISPLAY WINDOW LIGHTS IN THE DASHBOARD BEHIND STEERING WHEEL. ON OCTOBER 14, 2019, THERE WAS A REOCCURRENCE OF THE SAME ISSUE. IN FACT, THIS REPORT IS TO GET AHEAD OF THE PROBLEM BEFORE TAKING VEHICLE FOR SERVICE THIS MORNING, OCTOBER 15, 2019, AT SEWELL BUI…

Owner-reported narrative. 4,697 miles reported. Look up ODI 11268428 at NHTSA ↗

Owner report 11447797 · 2022-01-17 (January 17, 2022)

GMC Corporate Office General Motors Company300 Renaissance Center Detroit, MI 48265 To Whom it May Concern, Been a customer with GMC for a good while despite the issues and troubles we were still loyal to the company. October 31,2021 Sunday, I had sudden lost of my brakes/stalled on my 2019 Terrain SLE while driving to the store close to my area on top of that having less than 30,000 miles in it. Despite the horrible and devastating event I was able to have the truck without any scratch , hit , or had any accident on this event but instead…

Owner-reported narrative. Look up ODI 11447797 at NHTSA ↗

Owner report 11517816 · 2023-04-19 (April 19, 2023)

The contact owns a 2019 GMC Terrain. The contact stated while approaching an intersection, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact stated that a friend jump started the vehicle, and she was able to continue driving to her destination. The contact took the vehicle to an Auto Zone and was informed the fuel pump control module, enable circuit performance, and the passenger’s side seat belt switch circuit needed to be replaced. The vehicle was not repaired. The contact took the vehicl…

Owner-reported narrative. 118,000 miles reported. Look up ODI 11517816 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

185 unique complaints in this selection. Analysis snapshot: 2026-10-01.

27.6%Usable mileage51 / 185 records
100.0%Valid incident date185 / 185 records
100.0%Valid filing date185 / 185 records
100.0%Ordered incident and filing dates185 / 185 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
16946.4%
ODI 10466384 · 6,000 mi

?ON APRIL 16TH OUR SON WAS DRIVING ON FAIRVIEW RD. AND TRAVELING THROUGH A GREEN LIGHT WHEN A CAR THAT RAN A RED LIGHT HIT HIM. ?HIS CAR ? A GMC 2012 TERRAIN WAS HIT MULTIPLE TIMES ? DRIVER'S FRONT END, FRONT END AND SPUN AROUND FROM THE FORCE AND HIT ON THE PASSENGER SIDE. NO AIRBAGS DEPLOYED ?[XXX] WAS IMMEDIATELY CONTACTED BY ON STAR, THEY CALLED POLICE, HIS CAR WAS TOTALED ?ON 4/21 I EMAILED GMC AND ASKED WHAT DEPARTMENT I WOULD CONTACT TO FILE A COMPLAINT ABOUT THE FRONT AND SIDE AIRBAGS NOT DEPLOYING CALL FROM GMC [phone removed] …

Look up ODI 10466384 at NHTSA ↗

19754.1%
ODI 10587265 · 500 mi

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FRONT COLLISION ALERT SENSOR ILLUMINATED AND THE VEHICLE DECREASED IN SPEED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE VEHICLE WAS WORKING PROPERLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 8,033. UPDATED 8/22/14*CN

Look up ODI 10587265 at NHTSA ↗

12341.6%
ODI 10648510 · 15,400 mi

I WAS DRIVING HOME AFTER WORK AROUND 7PM GOING ABOUT 45-50 MPH AND ALL OF A SUDDEN MY CAR BEGAN SLOWING DOWN AND I COULD NOT ACCELERATE. THIS IS WHEN I REALIZED THAT MY CAR HAD SHUT OFF WHILE DRIVING. ALSO, MY HEADLIGHTS TURNED OFF WHICH I NOTICED IMMEDIATELY SINCE IT WAS DARK OUTSIDE, THE COMPUTER SYSTEM SHUT DOWN, GAS INDICATOR WENT TO E AND THE ENGINE TURNED OFF. I WAS ABLE TO COAST OVER TO THE RIGHT LANE AND AS THE CAR WAS SLOWING DOWN MY STEERING WHEEL BEGAN TO LOCK UP. ONCE I WAS FULLY PULLED OVER FROM THE TRAFFIC, I BRAKED AND PUT THE CA…

Look up ODI 10648510 at NHTSA ↗

8026.9%
ODI 10701021 · 3,000 mi

TO WHOM IT MAY CONCERN, YESTERDAY, 3/22/15, MY WIFE AND I WERE DRIVING WHILE CAROL TOOK HER FOOT OFF THE GAS PEDAL AS WE WERE APPROACHING A STOP LIGHT. AT THAT TIME THE CAR STARTED ACCELERATING. IS THIS A NEW PROBLEM OR HAS IT BEEN REPORTED BEFORE? WHO DO I CONTACT TO INVESTIGATE THIS ISSUE AND ENSURE THAT MY VEHICLE IS SAFE? MY DAUGHTER BOUGHT A 2014 GMC TERRAIN LAST YEAR AND I'M CONCERNED ABOUT HER VEHICLE AS WELL. *TR

Look up ODI 10701021 at NHTSA ↗

4630.3%
ODI 11001596 · 11,000 mi

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO SELLER GMC DEALER LOCATED AT 3800 GRAND RIVER AVENUE FARMINGTON HILL, MI 48335, PHONE NUMBER: [phone removed]. THE DEALER PERFORMED A DIAGNOSTIC WHICH INDICATED THAT RODENTS WERE ATTRACTED TO THE WIRING COLORS AND WAS ABLE ACCESS AND DESTROYED ALL THE WIRES UNDER THE HOOD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Look up ODI 11001596 at NHTSA ↗

7858.2%
ODI 11390694 · 46,580 mi

MY CHECK ENGINE LIGHT CAME ON ALONG WITH A A MESSAGE THAT STATES 'REDUCED ENGINE POWER' AND A MESSAGE READING 'SERVICE STABILITREK WHEN I WAS DRIVING ON THE HIGHWAY AT 70 MPH. THIS CREATED SUDDENLY JERKING AND SLOW ACCELERATION SO THAT I HAD TO PULL OFF THE ROAD. I FOUND A FORUM AT [XXX] THAT REVEALS THAT THIS HAS BEEN AN ISSUE WITH GMC MODES AT LEAST AS LONG AS 2011. THE DURATION FOR WHICH THIS HAS BEEN A PROBLEM WITH GMC MODELS, AND THE FACT THAT STABILITREK IS AN INTEGRAL SAFETY FEATURE OF THE VEHICLE IN AVOIDING ACCIDENTS SEEMS TO MERIT A R…

Look up ODI 11390694 at NHTSA ↗

5323.9%
ODI 11088465 · 460 mi

PURCHASED A BRAND NEW GMC TERRAIN. 12 DAYS AND 460 MILES LATER THE SERVICE ENGINE SOON LIGHT CAME ON. TOOK IT TO DEALERSHIP FOR A P050F. THIS IS CODE FOR A LEAK IN THE BOOSTER. THEY DID NOT REPAIR ANYTHING, JUST CHECKED FOR LEAK AND RESET ENGINE LIGHT. AS I READ MORE, THE PROBLEM AFFECTS THE BRAKES ABILITY TO FUNCTION PROPERLY INCREASING DANGER TO DRIVER. THERE IS ALSO DEFECTIVE STOP/IDLE ON THE ENGINE THAT NO LONGER WORKS. I WAS JUST DRIVING DOWN THE ROAD IN TOWN WHEN IT POPPED ON. GM AND YOUNG'S HAVE REFUSED TO REFUND THIS DEFECTIVE VEHICLE…

Look up ODI 11088465 at NHTSA ↗

6937.3%
ODI 11150222

NEED THE OPTION TO DISABLE THE AUTO START FEATURE.

Look up ODI 11150222 at NHTSA ↗

5829.6%
ODI 11352161

WE DROVE TO A FARM WITH A FAMILY OF 5M KIDS AND AN ELDERLY, AND PARKED MY CAR FOR 2-3 HOURS IN THE FARM'S OPEN AREA PARKING LOT. VEHICLE SHOWED NO WARNING LIGHTS, NO PROBLEMS, NO ISSUES DURING OUR DRIVE TO THE FARM AND PRIOR TO THIS TRIP. EVERYTHING WAS FINE WHEN WE GO THERE AND PARKED. WE WERE READY TO LEAVE THE FARM TO DRIVE BACK HOME, BUT THE CAR SIMPLY WOULDN'T START.THE NEUTRAL GEAR DIDN'T WORK, I ATTEMPTED MANY TIMES IN 30 MINUTES TO START THE CAR, BUT IT DIDN'T START, CONTINUED MAKING THE SOUND OF ENGINE ATTEMPTING TO START BUT NOT SUCEE…

Look up ODI 11352161 at NHTSA ↗

925.7%
ODI 11574021

The car has revved high rpm's since purchase, with multiple attempts to get it resolved . Since then, the steering wheel has jerked out of my hand's multiple times, unexpecting, causing the car to jerk while being stopped. The car has also not budged in the middle of traffic while being in drive and the pedal down to the floor until at least a 10 second delay and when doing so the screen that includes the radio, etc panel has completely blacked out and started twitching

Look up ODI 11574021 at NHTSA ↗

1016.7%
ODI 11620226

Fuel indicator is reporting empty when car is full, and car is switching gears or shutting off by itself in the middle of driving.

Look up ODI 11620226 at NHTSA ↗

1435.9%
ODI 11584019

I bought a 2023 GMC Terrian SLE brand new 14 months ago. It has 30,000 miles on it. I was driving down [XXX] and the car turned off. No warning signs! Not to mention The car had no power! I couldn’t even put on my emergency flashers! Me and my 3 year old son luckily were able to make it through a lane of traffic and up the embankment to call for help! I had the car towed to the dealership and they can’t find anything wrong with it! The car is acting normal now but I don’t feel safe in it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA…

Look up ODI 11584019 at NHTSA ↗

1122.4%
ODI 11626847 · 22,000 mi

The contact owns a 2024 GMC Terrain. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed and merging onto the highway, the vehicle experienced a loss of automotive power. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was informed that an undisclosed faulty sensor was the cause of the failure. The contact was informed that the sensor needed to be replaced. The contact stated that the vehicle had remai…

Look up ODI 11626847 at NHTSA ↗

215.4%
ODI 11711804

Vehicle wouldn’t unlock/start with primary key fob or secondary key fob. Tried manual entry with both key fobs still could not enter.

Look up ODI 11711804 at NHTSA ↗

13.0%
ODI 11754857

At 12,000 miles removed old air filter found grass under air filter

Look up ODI 11754857 at NHTSA ↗

Power Train
3710.2%
ODI 10532218 · 18,900 mi

VEHICLE'S TRANSMISSION SLIPS AND DOES NOT RESPOND TO AN ACCELERATION AFTER A RAPID DECELERATION OF AT LEAST 40 MPH. THE VEHICLE WILL JERK IN RESPONSE TO YOUR ATTEMPT TO ACCELERATE AND THEN WILL RESPOND. THIS CAN LEAD TO A DANGEROUS SITUATION IF YOU ARE ATTEMPTING TO AVOID A COLLISION BY ACCELERATING TO GET OUT OF THE WAY. *TR

Look up ODI 10532218 at NHTSA ↗

4211.5%
ODI 10595500 · 14,945 mi

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED WHILE STOPPED ON AN INCLINE AND PRESSURE WAS RELEASED FROM THE BRAKE, THE VEHICLE ROLLED BACKWARD AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,945.

Look up ODI 10595500 at NHTSA ↗

3110.5%
ODI 10607054 · 50 mi

TL * THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT AND STALLED. THE CONTACT NOTICED THAT THE KEY WAS BENT WHEN IT WAS REMOVED FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50.

Look up ODI 10607054 at NHTSA ↗

217.1%
ODI 10701589

2015 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO SUDDEN LOSS OF ENGINE POWER, ACCELERATOR PEDAL AND THROTTLE FAILURES. *SMD THE CONSUMER STATED WHEN SHE TRIED TO ACCELERATE, THE VEHICLE BARELY MOVED. THE CONSUMER TURNED OFF THE VEHICLE AND RE-STARTED IT, WITH THE SAME RESULTS. THE ENGINE WOULD JUST IDLE AS IF THE ACCELERATOR PEDAL WAS DISCONNECTED. *JB

Look up ODI 10701589 at NHTSA ↗

117.2%
ODI 10876065 · 50 mi

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY AND FAILED TO CHANGE GEARS. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50. UPDATED 08/17/16*LJ THE CONSUMER STATED THE VEHICLE WENT INTO NEUTRAL AND SHE …

Look up ODI 10876065 at NHTSA ↗

2417.9%
ODI 11277638 · 63,000 mi

I HAD MY 2017 GMC TERRAIN DENALI FOR TWO YEARS AND HAVE ALREADY EXPERIENCED TWO SERIOUS ISSUES. ISSUE #1-I NOTICED A BURNING SMELL, GRINDING NOISE, AND HESITATION WHEN DRIVING. I BROUGHT IT TO THE DEALERSHIP WHERE I BOUGHT IT AND WAS TOLD THAT THERE WAS A FACTORY DEFECT WHICH CAUSED SOMETHING INSIDE MY TRANSFER TO BORE A HOLE THROUGH IT. DEALER COULD NOT GET THE PART FOR 2 WEEKS. IT WAS COVERED UNDER MY WARRANTY. A MONTH LATER WHILE GETTING AN OIL CHANGE AT A DIFFERENT AUTO SHOP, I WAS ASKED IF I RECENTLY HAD WORK DONE ONLY TRANSMISSION BECAUS…

Look up ODI 11277638 at NHTSA ↗

4018.0%
ODI 11091743 · 2,028 mi

STOPPED AT A LIGHT TO MAKE A LEFT TURN. THE VEHICLE JERKED, THEN SHIFTED FROM DRIVE TO PARK. THE INFO SYSTEM GAVE ME THE FOLLOWING MESSAGES: TRANSMISSION, STABILITRAK AND PARKING ASSIST. I TURNED THE VEHICLE OFF AND TRIED TO RESTART IT. I GOT A MESSAGE THAT SAID "THIS VEHICLE IS UNSAFE TO DRIVE.:" AT THIS TIME NON OF THE GEAR OPTIONS WERE AVAILABLE. A ROSEVILLE, MICHIGAN POLICE OFFICER HAD TO POSITION HERSELF BEHIND ME BECSUSE CARS WERE GOING AROUND ME ON BOTH SIDES (MY FOUR WAY BLINKERS WERE ON).THE TOW TRUCK DRIVER WAS UNABLE TO PUT THE…

Look up ODI 11091743 at NHTSA ↗

5127.6%
ODI 11202890 · 2,500 mi

I HAVE A 2019 GMC TERRIAN WITH 2500 MILES. I WAS DRIVING IT AND THE CAR FLASHED LOW FUEL, CHECK TRANSMISSION AND CHECK ENGINE WARNING AND SHUT DOWN WHILE I WAS AS A HIGHWAY SPEED. I WAS FORTUNATELY OK, HOWEVER IT STRANDED ME AT A SPOT WITH MERGING TRAFFIC, NO SHOULDER AND NO POWER TO GET THE VEHICLE OUT OF THERE. THE VEHICLE WAS ABLE TO START UP SHORTLY, THEN I HAD TO DEAL WITH GETTING GOING AGAIN IN THIS PRECARIOUS SPOT.

Look up ODI 11202890 at NHTSA ↗

2713.8%
ODI 11352161

WE DROVE TO A FARM WITH A FAMILY OF 5M KIDS AND AN ELDERLY, AND PARKED MY CAR FOR 2-3 HOURS IN THE FARM'S OPEN AREA PARKING LOT. VEHICLE SHOWED NO WARNING LIGHTS, NO PROBLEMS, NO ISSUES DURING OUR DRIVE TO THE FARM AND PRIOR TO THIS TRIP. EVERYTHING WAS FINE WHEN WE GO THERE AND PARKED. WE WERE READY TO LEAVE THE FARM TO DRIVE BACK HOME, BUT THE CAR SIMPLY WOULDN'T START.THE NEUTRAL GEAR DIDN'T WORK, I ATTEMPTED MANY TIMES IN 30 MINUTES TO START THE CAR, BUT IT DIDN'T START, CONTINUED MAKING THE SOUND OF ENGINE ATTEMPTING TO START BUT NOT SUCEE…

Look up ODI 11352161 at NHTSA ↗

822.9%
ODI 11425716

When driving car starting from a red light/getting on freeway or after making turn from a stop light when accelerating between 45 and 60 car shakes when shifting. Problem is getting worse. Car only has 6000 miles on it. I reported it to local gmc dealer and I was told GM is aware of the problem and they do not have a solution. They mentioned there is a TB out for several models that customers have reported same problem

Look up ODI 11425716 at NHTSA ↗

813.3%
ODI 11651184 · 18,686 mi

The contact owns a 2022 GMC Terrain. The contact stated that while the vehicle was idling, there was while smoke coming from the exhaust pipe. The vehicle was taken to the dealer and was diagnosed with oil intrusion into the pistons, causing transmission failure. The contact was informed that the transmission needed to be replaced. The dealer changed the oil and advised the contact to return every two thousand miles. On a separate occasion, the contact stated that while her husband was driving at various speeds, the vehicle hesitated and jerked…

Look up ODI 11651184 at NHTSA ↗

717.9%
ODI 11632219

My vehicle continues to slip and jerk out of gear , brought in to a local Chevy dealership , they test drive the vehicle and Acknowledge the issue. They updated transmission software and give it back to me to drive for 1000 miles or 30 days and see if the problem continues. Problem gets worse slipping and jerking more and more , made appointment dealership cancels my appointment saying they have no transmission tech come back next month for an appointment . Same thing no transmission tech available go somewhere else

Look up ODI 11632219 at NHTSA ↗

2040.8%
ODI 11588928

ON [XXX] my spouse was driving her new 2024 GMC Terrain in Asheville, NC. When suddenly the car stopped and when was able to maintain control and coast to a safe area. The vehicle was subsequently taken to the dealers service center GMC Asheville, NC (Harry's on the Hill). The diagnosis was determined to be a defective a transmission valve body. In discussion with the dealer service manager he indicated this is a common occurrence with the valve body. Needless to say this defect can be fatal especially during inclement weather, fast speeds, wi…

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430.8%
ODI 11681792

Incident 1: Pulled out from stop sign car made funny noises, light came on said it couldn't shift to drive. Had towed to dealer. They said couldn't find issue except it was quart and a half low of transmission fluid. The car had approx 3,500 miles on it. Incident 2: For about two weeks when pulling out felt like it was skipping but didn't feel like transmission. Felt like over powered. Then it done same as Incident 1. Pulled out made noise would not move. Notice that is couldn't shift and check engine light came on had it towed again. Approx 6,…

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515.2%
ODI 11714905 · 1,300 mi

The contact owns a 2026 GMC Terrain. While driving at 28 MPH, the RPM became elevated to over 3,000 RPM. There was no warning light illuminated. The contact immediately pulled over and then resumed normal operation after the failure. The vehicle was taken to the dealer to be diagnosed; however, no cause for the failure was found. The contact was advised to bring the vehicle back to the dealer if the failure reoccurred. Approximately one week after the initial failure, while driving approximately 30 MPH, the transmission unexpectedly downshifte…

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Visibility/Wiper
7420.3%
ODI 10458530 · 5,700 mi

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 65 MPH THE CONTACT OPENED THE REAR DRIVER AND PASSENGER SIDE WINDOWS AND NOTICED THE SUNROOF BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS DESIGNED THAT WAY; THEREFORE, THERE ARE UNABLE TO REPAIR THE VIBRATION. WHEN THE CONTACT OPENED THE FRONT AND REAR DRIVER AND PASSENGER WINDOWS THE VIBRATION DID NOT OCCUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILE…

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5013.7%
ODI 10597337 · 500 mi

THIS IS A LIFE THREATENING SITUATION. AT NIGHT THE TOP 3/4 OF MY WINDSHIELD GOES DARK. I CANNOT SEE ONCOMING CARS, ROAD LANES, OR SIDE LINES. THIS IS LIKE DRIVING THROUGH OVERLY TINTED WINDOWS....WHEN TURNING ON UNLIT ROADS CANNOT SEE A THING. I CANNOT DRIVE THIS CAR AFTER DARK..PRISONER OF THE CLOCK. MY DEALER TELLS ME THIS IS HIS FIFTH COMPLAINT RE THIS MATTER. HELP!!!! *TR

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7425.0%
ODI 10670814 · 6,000 mi

I LIVE IN OHIO WHERE WE GET A LOT OF SNOW SO I WAS DRIVING ON THE HIGHWAY AND THE WEATHER WAS NOT SO GREAT A LOT OF SNOW ON THE ROAD AND COMING DOWN A CAR DROVE BY ME AND THREW SNOW AND SLUSH ON MY WINDOW AND THE WINDSHIELD WIPER WORKED BUT IT DIDN'T HELP CAUSE I NEED THE WIPER FLUID DIDN'T WORK AND COULD SEE OUT THE WINDOW CAUSE IT HAD THAT WHITE STUFF WHERE I COULDN'T SEE OUT THE FRONT WINDSHIELD I OH MUST WENT OFF THE ROAD SO I HAD TO PULL OVER ON THE HIGHWAY THAT WAS VERY BAD WITH ALL THE SNOW ON THE ROAD WHERE I SHOULD OF BEEN WAS IN MY C…

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10134.0%
ODI 10788061 · 185 mi

SEPT. 30, 2015 WE BOUGHT A 2015 GMC TERRAIN FROM BUICK GMC OF MAHWAH (NJ). THERE WAS 88 MILES ON THE ODOMETER. AT NIGHT (IN DARKNESS) VISIBILITY IS ONLY ACCESSIBLE THRU THE BOTTOM SECTION OF THE WINDSHIELD. THERE IS A DARK HORIZONTAL LINE ACROSS THE WINDSHIELD AT APPROXIMATELY THE HALF WAY POINT. IT IS BLACK ABOVE THE LINE-NO VISIBILITY TO THE OUTSIDE ABOVE THE LINE. YOU CAN NOT SEE A SAFE DISTANCE DOWN THE ROAD AS VISIBILITY IS RESTRICTED. TELEPHONE POLES, TREES, OBJECTS, SIDE ROADS, DEER, OBSTACLES, SIGNS ETC ARE NOT VISIBLE THRU T…

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4630.3%
ODI 11149800 · 51,000 mi

WHILE DRIVING ON A ILLINOIS INTERSTATE HIGHWAY DURING HEAVY RAIN THE WIPERS SUDDENLY STOPPED IN THE EXTENDED POSITIION PARTICALLY BLOCKING MY VIEW OF THE HIGHWAY. I PULLED OVER AND COULD ONLY RETURN THE WIPER BLADES TO THE HOME POSITION AND THEY WOULD NOT WORK AT THIS POINT. TOOK TO MY DEALER AND IT WAS FOUND THAT THE WIPER TRANSMISSION HAD FAILED. GMC HAS ISSUED A RECALL ON EARLIER MODEL YEARS OF THE SAME MAKE AND MODEL VEHICLE. DEALER CONFIRMED THAT THE FAILURE WAS SAME AS BEING REPORTED ON RECALLED VEHICLES. HOWEVER, THE 2016 MODEL YEAR OF T…

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32.2%
ODI 11170493 · 22,000 mi

THE VEHICLE'S CLIMATE CONTROL SYSTEM DOES NOT FUNCTION PROPERLY. THE AIR IS NOT PROPERLY DISTRIBUTED OUT OF THE AVAILABLE VENTS. AT TIMES, AIR IS ONLY DISTRIBUTED THROUGH THE FLOORBOARD VENTS. OTHER TIMES IT WILL ONLY BE DISTRIBUTED VIA THE DEFROSTER VENTS. RECENTLY, THE CAR WINDOWS BECAME COMPLETELY FOGGED UP WHILE DRIVING ON THE INTERSTATE AT NIGHT. I ATTEMPTED TO USE THE DEFROSTER, BUT ALL AIR WAS DISTRIBUTED TO THE FLOORBOARD, WHICH HAD NO IMPACT ON THE WINDSHIELD. I HAD ZERO VISIBILITY AND HAD TO PULL OFF ON THE SIDE OF THE ROAD. U…

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41.8%
ODI 11160737 · 300 mi

TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING AT NIGHT AND ATTEMPTING TO BACK INTO THE DRIVEWAY, THE BACK UP CAMERA WAS TOO BRIGHT AND WAS DIFFICULT TO SEE. THE CONTACT STATED THAT THE SIDE VIEW MIRRORS DID NOT HELP DUE TO THE TINTED WINDOWS. THE VEHICLE WAS TAKEN TO SCHEPEL BUICK GMC [phone removed], LOCATED AT 3209 LINCOLN HWY, MERRILLVILLE, IN 46410) WHERE THE TECHNICIAN CONFIRMED THAT IT WAS A SAFETY ISSUE, BUT STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE…

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21.1%
ODI 11735393

I got into my car to head to the store today. Upon closing drivers door I heard a muffled sounding pop. As I looked around I noticed back windshield looked “weird”. Got out and walked around the back to see it completely shattered. It just exploded and every inch has a crack or chip, even all asking the edges of the glass. I lifted the tail gate to see if a rock was thrown by chance and a chunk fell into the car. No rock was found. It simply shattered. The temp today was low 60’s on May 3rd, 2026 here in Ohio.

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21.0%
ODI 11403615 · 1,000 mi

I AM A MALE OF 6'1" HEIGHT AND FIND IT VERY HARD TO SEE OUT THE REARVIEW MIRROR WHEN I DRIVE MY WIFE'S GMC TERRAIN. BECAUSE OF THE LIMITED MOBILITY OF THE MIRROR, I AM UNABLE TO SEE OTHER CARS BEHIND MY VEHICLE WITHOUT LOWERING MY HEAD AND RECLINING MY SEAT BACKWARDS, BOTH OF WHICH CAN BE VERY DANGEROUS TO DO WHILE DRIVING. I WOULD LIKE TO SEE THE MIRROR ADJUSTED TO BE LONGER, OR ABLE TO BE ADJUSTED FURTHER UPWARD TO IMPROVE VISIBILITY FOR TALLER PEOPLE, LIKE MYSELF.

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12.9%
ODI 11507301

Just purchased this vehicle has about 64500 miles on it. When accelerating between 40-55 (hard acceleration) my vehicle wobbles really bad, seems like a tire issue. Have had the front end looked at, and tires all balanced and inspected. Noting out of the ordinary. Then all of a sudden my rear view back up camera works, but my back up assist symbols are not showing/working. I checked the settings and they are turned on. To top off the cake, when the weather is cold outside my windshield wiper fluid will not spray from the front windshield or rea…

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11.7%
ODI 11761137

The vehicle experienced a complete loss of infotainment/audio functions immediately following a GM over-the-air software update. The OnStar indicator turned red, all vehicle audio including turn-signal sounds stopped functioning, and the rear backup camera stopped displaying an image. The backup camera failure creates a safety concern because it eliminates a federally required rear visibility safety feature. GM has advised me that software updates do not cause these problems and instead reveal an underlying issue. However, GM Preliminary Inform…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

17.7%
ODI 11683671

I just purchased a brand new 2025 Terrain. The entire windshield is defective. The glass is distorted and causing visual impairment. It is VERY unsafe. I have contacted the dealership multiple times and have not yet received a response.

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13.0%
ODI 11731814

The windshield has an optical distortion, characterized by "waviness" and "rippling." This condition is not merely a cosmetic imperfection; it is a safety hazard that causes visual impairment, and dizziness while driving. This defect compromises my ability to perceive distances and hazards accurately, especially when looking through the passenger side while making turns or looking for hazards. Current Status of the Issue as reported online Documented reports indicate that GMC dealers are aware of these "warped windshields" and that the issue …

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Electrical System
308.2%
ODI 10577789

WE HAVE HAD THE GMC TERRAIN SHUT DOWN TWICE WHILE DRIVING. BOTH TIME THE CAR CENTER CONSOLE GOES COMPLETELY BLACK AND YOU HAVE NO CONTROL OVER THE VEHICLE. WE BROUGHT IT IN FOR SERVICE BUT THEY COULD NOT FIND ANYTHING WRONG, AFTER THE SECOND TIME THEY STILL FOUND NOTHING WRONG BUT THEY DECIDE TO REPLACE THE CARS INTERNAL COMPUTER. THE ISSUE WAS REPORTED TO CORPORATE GM BUT NOT MUCH WAS MADE IF IT. AFTER ALL THE NEWS WITH OTHER GM VEHICLE I'M CONCERNED THIS THAT THIS MAY BE HAPPENING WITH OTHER GMC TERRAIN VEHICLE. MY WIFE WHO IS THE PRIMAR…

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215.8%
ODI 10587265 · 500 mi

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FRONT COLLISION ALERT SENSOR ILLUMINATED AND THE VEHICLE DECREASED IN SPEED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE VEHICLE WAS WORKING PROPERLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 8,033. UPDATED 8/22/14*CN

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299.8%
ODI 10618956 · 4,600 mi

WHILE DRIVING TRUCK WITH AIR CONDITIONER ON IGNITION KEY GETS EXTREMELY HOT. THIS DOES NOT HAPPEN IF TRUCK IS IDLING. THIS HAS BEEN REPORTED TO DEALERSHIP. *TR

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3110.4%
ODI 10763755 · 1,900 mi

RADIO STOPPED FUNCTIONING ON AUGUST 26TH. THERE WAS NO VOLUME, I COULD NOT CHANGE THE STATIONS BY STEERING WHEEL OR TOUCH. THE BLUETOOTH WOULD NOT WORK. THE DASH LIGHTS WOULD NOT TURN OFF AND REMAINED ON THE ENTIRE EVENING. I CALLED GMC SUPPORT AND THEY SAID TO UNPLUG THE BATTERY, BUT I DID NOT DO SO AS I DIDNT WANT TO MESS ANYTHING UP. I TOOK THE CAR IN TO THE DEALERSHIP THE FOLLOWING DAY. I WAS TOLD THEY SEE THIS ISSUE OFTEN AND BY UNPLUGGING AND RESETTING THE BATTERY, IT WILL FIX THE ISSUE. PROBLEM RESOLVED. RADIO STOPPED FU…

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95.9%
ODI 10915108 · 25,000 mi

THE DIGITAL CLOCK DOES NOT KEEP ACCURATE TIME, EVEN WHEN IT IS RESET. EVERY TIME THE VEHICLE IS STARTED THE CLOCK IS SEVERAL HOURS OFF. THE DEALER THAT SOLD US THE VEHICLE CLAIMS THIS IS DUE TO THE FACT WE DO NOT HAVE AN ONSTAR SUBSCRIPTION. I CONTACTED BOTH GM AND ONSTAR, AND BOTH STATED THE CLOCK ISSUE IS NOT RELATED IN ANY WAY TO ONSTAR

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86.0%
ODI 11000349 · 7,500 mi

BLIND SIDE ALERT ACTIVATES WHEN IT IS RAINING AND THERE ARE NO CARS NEARBY. THIS ONLY OCCURS WHEN RAINING. NO CODES ARE THROWN SO DEALER SERVICE WON'T TROUBLESHOOT. THIS CAN ONLY BE REPRODUCED ON A HIGHWAY OR PARKWAY, WHEN IT IS RAINING AND NO OTHER CARS ARE NEARBY. CANNOT BE REPRODUCED ON REGULAR STREETS WITH OTHER CARS AROUND. I'VE HAD MY CAR IN TO THE DEALER SERVICE 3 TIMES, ALL WITH THE SAME RESULTS. NO CODES IN THE COMPUTER AND CANNOT REPRODUCE. THE SERVICE DEPARTMENT ONLY TESTS ON THE LOCAL STREETS. THERE ARE OTHER CARS AROUND, SO HOW CA…

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3314.9%
ODI 11054233

TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S ALERT WARNING SYSTEM FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PERFORMING AS INTENDED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE. *BF LANE CHANGE ALERT NOT WORKING. UPDATED 9/18/18*JB

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3921.1%
ODI 11153254 · 130 mi

WHEN TRYING TO START VEHICLE WITH PUSH BUTTON IGNITION AND BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO START. THE DASH LIGHTS WOULD COME ON AND ERROR MESSAGES SUCH AS LOW BATTERY CAME UP ON DASH DISPLAY. VEHICLE WAS PURCHASED ON 11/17/18. TWO SEPARATE OCCASIONS OCCURRED WHERE THE CAR HAD TO BE JUMPED. ONE ON 11/21/18 AND 11/22/18. UNSURE IF AN ELECTRICAL WIRING ISSUE OR BATTERY ISSUE?

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2613.3%
ODI 11352161

WE DROVE TO A FARM WITH A FAMILY OF 5M KIDS AND AN ELDERLY, AND PARKED MY CAR FOR 2-3 HOURS IN THE FARM'S OPEN AREA PARKING LOT. VEHICLE SHOWED NO WARNING LIGHTS, NO PROBLEMS, NO ISSUES DURING OUR DRIVE TO THE FARM AND PRIOR TO THIS TRIP. EVERYTHING WAS FINE WHEN WE GO THERE AND PARKED. WE WERE READY TO LEAVE THE FARM TO DRIVE BACK HOME, BUT THE CAR SIMPLY WOULDN'T START.THE NEUTRAL GEAR DIDN'T WORK, I ATTEMPTED MANY TIMES IN 30 MINUTES TO START THE CAR, BUT IT DIDN'T START, CONTINUED MAKING THE SOUND OF ENGINE ATTEMPTING TO START BUT NOT SUCEE…

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720.0%
ODI 11442208

I dropped my son off at school and he mistakenly took my car keys into school with him, and somehow I was able to drive all the way home, 4.5 miles, with no key in the car and no warning to stating the remote wasn't in the car. The issue with this is if I'd driven further, perhaps to another state, or even driven somewhere at night, I would have been stranded once I turned the car off. There was no indication that the remote wasn't in the car, and the car never cut off. I only knew the remote was gone once I arrived home and turned off the igni…

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711.7%
ODI 11645033

OnStar module failure Its backordered across the entire country, its only reasonable to assume it's a problem. Online information I've seen is it's an issue with a lot of vehicles

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717.9%
ODI 11563772 · 24,000 mi

The contact's husband owns a 2023 GMC Terrain. The contact stated while driving from a complete stop at the traffic light, the vehicle shut off inadvertently. The contact was able to pull to the side of the road. The contact pressed the Push to Start button several times, and the vehicle restarted. The message "Reduced Engine Performance" was displayed, and the check engine warning light was illuminated. The contact stated that she was able to drive; however, the vehicle failed to exceed 15 MPH upon depressing the accelerator pedal. The vehicle…

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612.2%
ODI 11612288

Bought new car August 16th 2024. Few days later, I was turning left at a light and the car lost power as I was turning and error messages came up on the dash screen saying service transmission. I also observed that the cars gear indicator went to Park by itself even though the car was still moving. Pushed the engine start button and car came back on and I switched the gear to Drive. Took car in on the 19th to get looked at. Week later, driving down the city street going 40-45 MPH, car lost power again and car gear indicator switched to Park a…

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430.8%
ODI 11658578

The contact owns a 2025 GMC Terrain. The contact stated while driving at an undisclosed speed, the infotainment system displayed a blank screen. The contact pulled over to the right side of the road into a gas station and turned off and restarted the vehicle, and the infotainment system displayed a message "Update Failed - See Dealer to Restore System". The dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage wa…

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412.1%
ODI 11707645

The vehicle has been taken to the dealership at least 4 times. Each time for the same reason: when driving at 65 or higher, it sounds like it's on a flat. My screen also glitches when foot is taken off the break after a stop. The service advisor told me that there was a shortage of mechanics and asked me to bring it back next week (this is the response I have gotten each time). I have asked for a loaner twice and was told that there were none available. Therefore, I had to pay $40 to uber to work. Today, I said that I couldn't come back because…

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Unknown Or Other
3710.2%
ODI 10722057 · 68,000 mi

CAR CRASH AT 45 MPH. FRONT IN DAMAGE AND AIR BAG DID NOT DEPLOY. SEATBELTS DID NOT LOCK UP.

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256.9%
ODI 10541711 · 2,500 mi

WHILE DECELERATING FROM ABOUT 35 OR 40 MPH WHEN YOU APPLY THE BRAKES THEN COME TO COMPLETE STOP THE VEHICLE ON THE REAR END WILL START TO LOUDLY THUMP, IT STARTS OUT SLOWLY THUMPING AND BEGINS TO SPEED UP AND WHEN YOU START TO RELEASE THE BRAKE IT BEGINS TO SLOW DOWN AND STOP ONCE ONE BEGINS TO ACCELERATE. WE HAVE HAD THE ISSUE ONGOING FOR ABOUT 3 MONTHS NOW, IT STARTED ABOUT 2 OR 3 WEEKS AFTER WE GOT THE VEHICLE AND IT HAS BEEN IN THE SHOP ABOUT 6 TIMES. THE VEHICLE HAD ABOUT 2200 MILES ON IT AND THE DEALER SAID IT WAS A 'LIKE NEW' LOANER VEHI…

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165.4%
ODI 10864279 · 25,542 mi

PERIODICALLY AUTO WILL SURGE FORWARD (WITHOUT THE BENEFIT OF GAS PEDAL BEING DEPRESSED.) I MANAGED TO STOP BEFORE THERE WAS A CRASH. DEALER STATES THAT NO PROBLEMS LIKE THIS HAVE BEEN REPORTED. I AM CERTAIN THIS IS A DANGEROUS SITUATION. THE DEALER HAS STATED THAT THERE IS NO PROBLEM WITH THIS CAR. I HAVE TO TRUST THAT THEY DID SOMETHING TO STOP THE SURGING (COMPUTER ADJUSTMENT??)

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217.1%
ODI 10747132

WHEN RENTING A GMC 2015 TERRAIN FROM NATIONAL CAR RENTAL IN PHOENIX AZ IN MAY 2015, UPON RETURNING THE VEHICLE WE NOTICED THAT THE SUN ROOF WAS SHATTERED. THERE WAS A SLIDING DOOR BETWEEN THE SUN ROOF AND THE INTERIOR OF THE VEHICLE AND WE NEVER OPENED THE SUN ROOF OR THE SLIDING DOOR AND WAS SURPRISED WHEN THE SUN ROOF WAS SHATTERED. WE WERE CHARGED BY NATIONAL CAR RENTAL $750.00 FOR THE REPAIR AND STILL CAN'T FIGURED OUT HOW OR WHEN THIS HAPPENED. WE DIDN'T EXPERIENCE ANY EXTREME HOT PHOENIX TEMPERATURES DURING THAT TIME AND THE VEHI…

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138.6%
ODI 11145183 · 90,000 mi

THE WHOLE INFOTAINMENT SYSTEM, INCLUDING BACKUP CAMERA AND NAVIGATION, IS NOT FUNCTIONING CORRECTLY. ACCORDING TO REPORTS FROM THE GMC DEALERSHIP AND FROM ONLINE BLOGS, THIS IS A WELL KNOWN SYSTEMIC PROBLEM THAT GM IS NOT ADDRESSING. SAFETY ISSUES: 1. THE BACKUP CAMERA DOES NOT WORK CORRECTLY. WHEN I PUT CAR IN REVERSE THE SCREEN STAYS BLACK WITHOUT ANY VIEW OF THE AREA BEHIND THE VEHICLE.. THIS IS DANGEROUS IN ANY VEHICLE, BUT ESPECIALLY IN THE GMC TERRAIN THAT IS FULL OF BLIND SPOTS. 2. THE RADIO COMES ON SPONTANEOUSLY DESPITE BEING T…

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2014.9%
ODI 10954016 · 1,400 mi

OUR NEW TERRAIN HAS "VEHICLE IN FRONT" VISUAL WARNING SYSTEMS. WE WERE FOLLOWING A TANKER TYPE SEMI ON THE INTERSTATE AND PULLED ALL THE WAY UP BEHIND THE TANKER SEMI (WITHIN 25 FT) AND THE VEHICLE IN FRONT LIGHT NEVER CAME ON. WE TESTED THIS ON ALL TYPES OF CARS AND TRUCKS AS WELL AS STANDARD BOX TYPE SEMI AND IT WORKED PERFECTLY. I HAVE PICTURES OF THE REAR END OF THE TANKER SEMI IN WHICH IT DID NOT DETECT AT ALL.

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3415.3%
ODI 11072977 · 2,040 mi

DRIVING OVER A BRIDGE OVER WATER,A LOUD EXPLOSION HAPPENED.AT FIRST I DID NOT KNOW WHAT IT WAS,UNTIL I HEARD WIND BLOWING FROM THE MOON ROOF AREA.THE GLASS ON THE ROOF EXPLODED AND SENT GLASS DOWN WARD.LUCKILY I HAD THE MOON ROOF SHADE CLOSED OR THE GLASS WOULD HAVE CAME DOWN ON ME.I NEARLY LOST CONTROL. THE WEATHER WAS DRY WITH A OVERCAST SKY. THE TRAFFIC WAS VERY LIGHT.IT WAS NOT POSSIBLE FOR ANY FOREIGN MATTER TO HIT THE GLASS.I AMMEDIATELY DROVE THE VEHICLE TO THE GMC,WHERE I PURCHASED IT.( DIXIE BUICK GMC).MY VEHICLE ONLY HAS 2040 MILES ON…

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2111.4%
ODI 11163864 · 25 mi

LIFT GATE ON THIS VEHICLE OPENS TO A HEIGHT OF 69 INCHES . AT 74 INCHES I AM CONSTANTLY BANGING MY HEAD ON THE LIFT GATE. MY 2017 MODEL OPENED TO AT LEAST 76 INCHES WHICH IS MORE REASONABLE. I CONSIDER THIS A SAFETY ISSUE, AS THIS IS A FLAW IN THE DESIGN OF THE VEHICLE. THE MODEL THAT HAS A POWER LIFT GATE OPENS TO AROUND 76 INCHES.. A FULL 7 INCHES HIGHER THAN THE MANUAL ONE.. THE DEALERSHIP NEVER POINTED OUT THIS PROBLEM TO ME SEEING THAT I AM 74 INCHES TALL.

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3417.3%
ODI 11316405

THE COMPLAINT I HAVE IS THE INSIDE FRONT OF THE CAR IS TOO SMALL AND I CANT REACH THE GAS PEDAL EXCEPT WITH MY TOE. MY FOOT KEEPS SLIPPING OFF AS I AM DRIVING. I HAVE TO HAVE THE SEAT WAY UP OR I CANT REACH. I AM 5 FOOT TALL WOMAN. THIS IS A RIDICULOUS THING THAT I HAVE TO PUT UP. I DROVE IT FOR 10 MINUTES AND DIDN'T REALIZE IT. I ASKED FOR A PEDAL THAT IS LONGER AND CLOSER TO THE FLOOR AFTER I HAD BOUGHT IT AND SERVICE PEOPLE TOLD ME THEY DON'T HAVE ANYTHING TO DO TO FIX IT. THEY ASKED IF I HAD A BUTTON TO ADJUST IT AND I DON'T. ITS ON TH…

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38.6%
ODI 11478411

There is a rattle in the b pillar/roof area. They have attempted to fix it 4 or more times by adding adhesive between layers of metal. The fix that other dealerships have done per reading online involves cutting through metal. This would affect the integrity of the body/ frame of the car.

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813.3%
ODI 11647393

The backup camera on my vehicle stopped working completely, displaying a blank screen. All other cameras and sensors continue to function normally. The dealership identified the issue as the camera having “shorted out” and is replacing it with a completely new unit. The faulty camera is currently with the dealership, and I assume it would be available for inspection upon request. It is being replaced and I will receive a bill in a few days (Wednesday March 10, 2025). The backup camera is a critical safety feature designed to prevent collision…

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717.9%
ODI 11548431

The problem with this car that continues is that when driving over 65 miles per hour/ more or less, the driver side door rattles and shakes. It rattle and it looks like if the door wants to detach. It only happens on the driver side, not the passenger side. I put my arm on the arm rest, and my arm shakes and that is not ok. I am concern and want to know what can be done about it. I do not feel comfortable driving when this happens and its a new car, it should not have this problem. The problem started right after I purchased the car and …

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918.4%
ODI 11588419

When shopping for a new Vehicle I noticed this but purchased the vehicle anyway. I attempted to look under the hood of my new GMC Terrain. I have a (hopefully temporary) handicap from a medical procedure I have been dealing with for over a year. I found that the hood assist springs or air shocks have been eliminated from the 2024 model. I can lift the hood on my 2010 GMC Sierra, but I had to have my wife help me lift the hood on my 2024 Terrain. My guesstimate is the hood weighs 50 plus pounds! Once the hood is lifted you have to install a rod…

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215.4%
ODI 11717815

Vehicle did not go into park when the ignition was turned off. Car started to roll while passenger was getting out of the vehicle as another vehicle was parking beside us. The other vehicle could not avoid our rolling vehicle. Passenger had to quickly sit down to avoid being hit. The next day the vehicle was taken to the dealership, and they could not find anything wrong. They gave us a copy of bulletin#08-07-30-026I. We were not aware of any problems or bulletins being issued prior to the accident. We had repairs of $2,705.71 and don't know wh…

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927.3%
ODI 11682985

I have brand new GMC Terrain 2026, I leased dog on Aug 4th 2025. After one week into driving the vehicle, OnStar, GPS NAV stopped working and the Emergency calling is not working. All features related to locating the vehicle through OnStar or through google stopped working, in addition to SoS not working. I took it to the dealership they said the Telematics module needs replacement.

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Service Brakes
51.4%
ODI 10549025 · 17,956 mi

THE VEHICLE HAS BEEN IN THE SHOP FOR 10 TO 12 TIMES DUE TO FAILURE WITH THE ENGINE MISFIRING AS WELL AS TRACTION CONTROL LIGHTS AND STABILITY TRAC AS WELL AS TRANSMISSION NOT SHIFTING RIGHT AND LOSS OF POWER WHILE DRIVING ON MAJOR HIGHWAYS AND BROUGHT INTO THE DEALERSHIP WHERE THEY TELL ME THEY CAN FIND OR MAKE THE PROBLEM REAPPEAR. BUT HAVE SHOWN THE DEALERSHIP SERVICE DEPARTMENT VIDEO AND HAVE HAD 3 GENERAL MOTOR TECHS THAT THEY HIRED FROM HP AND BEEN TOLD THE VEHICLE IS SAFE AND THAT THERE WILL BE NO MORE PROBLEMS BUT HAVE BEEN IN THE VEHICL…

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71.9%
ODI 10504074 · 1,300 mi

WHEN I WENT TO APPLY BRAKES AT STOP SIGN I FOUND THAT THE BRAKE PEDAL WAS VERY BADLY PLACED SO MY FOOT MISSED THE BRAKE AND I WENT THRU THE STOP SIGN INTO ONCOMING TRAFFIC. (FORTUNATELY,I WAS ABLE TO SWERVE OUT OF THE ONCOMING LANE) OVER THE FOLLOWING WEEK, MY FOOT HAD TO RELEARN THE POSITION OF THE PEDAL. THIS IS A SERIOUS SAFETY HAZARD. THIS WAS A RENTAL CAR. *TR

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93.0%
ODI 11090453 · 16,900 mi

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE ABS INDICATOR REMAINED ILLUMINATED. LANCE BUICK GMC IN MANSFIELD, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,900.

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82.7%
ODI 10692212 · 10,247 mi

WHILE MAKING A RIGHT TURN AT THE BOTTOM OF A FREEWAY OFFRAMP THE KEYS ON THE KEYRING ATTACHED TO THE KEY IN THE IGNITION GOT STUCK IN THE STEERING WHEEL. THIS BRIEFLY PREVENTED ME FROM EXITING THE TURN, AND THEN WHEN THE KEYS BROKE FREE THE CAR HAD TURNED ITSELF OFF!! I HAD NO POWER STEERING, NO POWER BREAKS AND NO HEADLIGHTS. I WAS ON A SLIGHT DOWNGRADE AND WAS ABLE TO COAST TO THE NEXT BLOCK WHERE I TURNED RIGHT OUT OF TRAFFIC BEFORE COMING TO A FULL STOP. I WAS THEN ABLE TO RESTART THE CAR AFTER PUTTING INTO NEUTRAL (OR PARK, DON'T REMEMBER)…

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53.3%
ODI 11196198 · 36,000 mi

I HAD A TEMPORARY BRAKE FAILURE AT 25MPH WITH A HARD BRAKE. I HAD A CAR PULL OUT IN FRONT OF ME AND I HAD TO HARD BRAKE. THE BRAKE PEDAL WAS SOFT AND WENT ALL THE WAY TO THE FLOOR WITH NO BRAKING UNTIL IT WAS ALL THE WAY TO THE FLOOR AND IT FINALLY WORKED WITH A SUDDEN STOP/JOLT. WHEN THIS HAPPENED IT MADE A LOW SORT OF ALMOST VIBRATION SOUND. I DID NOT FEEL A VIBRATION IN THE BRAKE PEDAL THOUGH. THE BRAKES WORKED WELL BEFORE THAT AND AFTER THAT. IF THE BRAKE WOULD HAVE NOT SUDDENLY GRABBED WHEN THE PEDAL WAS TO THE FLOOR I WOULD HAVE HIT THE C…

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21.5%
ODI 11362597 · 50,000 mi

I AM THE OWNER OF A 2017 GMC TERRAIN. YESTERDAY, I WAS INVOLVED IN A CAR ACCIDENT IN THIS VEHICLE. SOME PERSON PULLED OUT IN FRONT OF ME AND I SLAMMED ON MY BRAKES TO AVOID A CAR ACCIDENT. HIS VEHICLE CONTINUED THROUGH AN INTERSECTION IN WHICH HE DID NOT HAVE THE RIGHT AWAY CAUSING ME TO HIT THE FRONT END OF HIS TRUCK. AS THE DRIVER STATES HE DID NOT SEE ME, I CAN CONFIRM I SLAMMED ON MY BRAKES, WHICH ACTED AS THEY COULDN'T STOP. IT FELT AS THE BRAKES WERE NONEXISTENT. THIS WAS AN EXTREMELY TERRIFYING MOMENT, AS I WAS GOING 45MPH (PER THE SPEE…

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6830.6%
ODI 11057250 · 1,500 mi

THE FIRST TIME WHILE DRIVING AT 60 MPH, THE VEHICLE INSTRUMENT PANEL WARNING LIGHTS ACTIVATED AND GAUGES FLUCTUATED FOLLOWED BY ACCELERATION, BRAKING AND STEERING MOVEMENT. THEN THE INFORMATION PANEL DISPLAYED STABILITRAK UNAVAILABLE, COLLISION WARNING UNAVAILABLE, LANE CHANGE ALERT UNAVAILABLE AND TRANSMISSION SERVICE. THE CAR THEN STARTED SHIFTING ERRATICALLY. THE 2ND TIME SAME SITUATION WHILE DRIVING 30-40 MPH.

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6434.6%
ODI 11418103

Driving down load. Brake pedal got stiff as a rock. Brakes started to lock up. Almost caused a collision, as the car would not stop

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6432.7%
ODI 11341949

EVERY WEEK IT'S SOMETHING DIFFERENT. IN MOTION... NO CRUZE CONTROL. NO AUDIO. DON'T DRIVE OVER 50MPH BRAKE PROBLEM. PARKING BRAKE ENGAGES RANDOMLY AND WITHOUT USER ENGAGEMENT. NO AWD. NO STABILITY TRACTION. THIS HAPPENS SO FREQUENTLY THE DASH INDICATORS HAVE BEEN REDUCED TO 'IDIOT LIGHTS'. AT WHAT POINT DO I BECOME CONCERNED? THINGS APPEAR TO RESOLVE WHEN THE ENGINE IS TURNED OFF AND BACK ON, SOMETIMES....I COMPARE IT TO OTHER GLITCHY TECHNOLOGY. HOWEVER I POTENTIALLY COULD BE AT AN 80MPH CRAZING SPEED WHEN I DECIDE TO IGNORE THE IDIOT LIGHTS..…

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822.9%
ODI 11431951

i WAS GOING TO MY SONS HOME WHICH IS LOCATED ON A STEEP DOWHILL STREET WITH SEVERAL TURNS, ONE OF THER ALMOST 90 DEGREES.aS i STARTED TO DESEND THE HILL AND GAIN SPEED, I DEPRESSED THE FOOT BRAKE. iT DID NOT RESPOND AT ALL. AS I CONTINUED TO GAIN SPEED AND COMING UP ON THE SHARP CURVE, I CONTINUED TO PUMP AND APPLY BRAKE . tHE BRAKES DID NOT WORK. i CONTINUED TO GAIN SPEED AND GO AROUND 2 OTHER TURNS. AT THE END OF THE STREET i HAD A CHOICE TO CONTINE STRAIGHT AHEAD AND HIT A HOUSE, TURN RIGHT AND CONTINUE DOWN ANOTHER STEEP…

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11.7%
ODI 11733140

Hard as rock brakes Long response time Mechanic friend says it’s break booster.

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00.0%

No examples available for this selection.

24.1%
ODI 11653803

Vehicle was running but transmission was in PARK. Suddenly on screen in front of driver this message appeared: BRAKE SYSTEM FAILURE 43MPH TOP SPEED WARNING SERVICE ESC. Vehicle was not moving. Engine was running but vehicle was in PARK. I had to drive it home. Very difficult to stop. Brake pedal vibrated violently. Very long stopping distance even at 20MPH. I had the vehicle towed to the dealership from which I had purchased it. I bought this vehicle on 25 Nov 2024. Right now its mileage is 3757. Obviously my safety and that of oth…

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215.4%
ODI 11728525

My SUV pulls hard to the right when braking at speeds above 50 mph and much more on the interstates at 65 mph and above. I first experienced this after three weeks of ownership on a drive up I-95 on a trip to NC. It has happened numerous times while traveling on the interstates and has almost caused loss of control when having to brake hard when cut off by another driver or traffic suddenly coming to a stop. The vehicle has been to the service department numerous times....at first they suspected a braking issue and have had both calipers repl…

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412.1%
ODI 11678896

Master cylinder , less then 1000 miles was pulling out of a parking lot and the brakes went out

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Fuel/Propulsion System
287.7%
ODI 10482094 · 18,000 mi

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT DROVE OVER A PIECE OF A TIRE IN THE ROAD. THE TIRE STRUCK THE FUEL LINE AND CAUSED THE FUEL LINE TO BECOME DETACHED. AS A RESULT, GASOLINE FUEL BEGAN TO SPILL OVER THE HIGHWAY. THE VEHICLE WAS STOPPED AND TOWED TO A DEALER FOR DIAGNOSIS AND THE FUEL LINE WAS REPLACED. THE DEALER INFORMED THE CONTACT THAT THERE WAS NOTHING TO PROTECT THE FUEL LINE FROM SUBSEQUENT CONTACT WITH ROAD DEBRIS. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE W…

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215.8%
ODI 10566595 · 5,000 mi

ROAD DIRT, SNOW, MUD ACCUMULATES AT INSIDE BOTTOMS OF DOORS ALL THE WAY UP TO BOTTOM OF SPEAKER AREAS. I CAN SEE WHERE IT IS PULLING DOWN THE BOTTOM PANELS. CALLED DEALER AND ASKED FOR GM INFO ON THIS AND NOTHING BACK FROM DEALER. ALSO 2 WEEKS AGO ENGINE LITE CAME ON, TOOK TO LOCAL DEALER FOR REPLACEMENT OF GASOLINE SENSOR? AT 10,000 MILES? ASKED IF I USED CORN GAS? NO, I USE PLUS OR PREMIUM. DOES THIS HAPPEN EVERY 10,000 MILES? ALSO I AM CONCERNED I WILL HAVE RUST ON MY DOORS VERY SOON. *TR

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155.1%
ODI 10722457

FROM THE FIRST DAY I GOT MY GMC ALL I GET IS 10 MPG AND IT FEELS LIKE THE DEALER IS GIVING ME THE RUN A ROUMD.(GETTING NO HELP).

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155.1%
ODI 10703927 · 1,000 mi

WHILE SWITCHING LANES IN TRAFFIC ( AROUND 15 MPH), THE VEHICLE SHUT OFF (INCLUDING RADIO GAUGES AND ENGINE). PUT ON HAZARDS, SWITCHED FROM DRIVE TO PARK, AND RESTARTED THE CAR. *TR

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32.0%
ODI 11522405

Multiple brake lines have corroded out of the gas tank. This caused gas to slowly leak from the vehicle . Not available for inspection - currently being fixed. Dealer confirmed multiple lines corroding. It has been inspected by a certified dealer, Golling in Chelsea, Michigan. There was no warning. Initially smelled gas, but could not pinpoint where it was coming from. Eventually the leak became so large that gas usage was excessive and smell was very strong.

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43.0%
ODI 11574754

Rear main oil seal is faulty. It caused the vehicle to leak oil to the point where it was dry. This is a known issue with these vehicles and could have caused catastrophic damage to the engine. Additionally, this can cause the vehicle to stop running and/or catch fire.

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125.4%
ODI 11062141 · 248 mi

THIS CAR, A 2018 GMC TERRAIN IS EQUIPPED WITH AUTO START / STOP, A STANDARD FEATURE THAT TURNS OFF THE ENGINE WHEN BRAKE IS APPLIED, SUCH AS AT A STOP LIGHT. THE ENGINE TURNS OFF WHILE BRIEFLY STOPPED AT A STOP SIGN. THIS IS DANGEROUS AND A SAFETY ISSUE. WHILE ATTEMPTING TO PULL INTO A TRAFFIC LANE WITH THE ENGINE OFF, I HAVE EXPERIENCED AN UNSAFE LAG BEFORE THE ENGINE RESTARTS. GM HAS STATED, THE ENGINE CAN BE TURNED BACK ON BY REMOVING YOUR FOOT BRIEFLY FROM THE BRAKE PEDAL. SERIOUSLY ??? WHILE BEHIND ANOTHER VEHICLE, I WILL NOT FOLLOW THIS …

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42.2%
ODI 11684171

While driving the vehicle the car went into limp mode and the back brakes stopped working. The car had to be drifted into a parking lot. The vacuum pump malfunctioned and has damaged the engine. If it was me in the driver seat instead of my partner, the incident would’ve 100% been an accident. The car was really unable to be controlled and we just happened to have that space that was empty to turn into. The car gave code when this happened. When getting a tow the car also wouldn’t take itself out of park or start to go into neutral to move the…

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2512.8%
ODI 11375306 · 5,000 mi

VEHICLE WAS ON 1/8 OF A TANK,I TRIED TO FILL, IT WOULD ONLY TAKE ON 5 GALLONS OF FUEL, GAS GAUGE READ FULL. REPORTED TO DEALER, THERE IS A 'BULLETIN' ON THE VEHICLE, FUEL TANK WAS REPLACED. AFTER SUCCESSFULLY FILLING TANK 3 TIMES, IT HAPPENED AGAIN, RETURNED VEHICLE TO DEALER, THEY COULD NOT REPLICATE, BROUGHT VEHICLE HOME, DEALER WAS ABLE TO FILL TANK WITH APPROX 13 GALLONS, I RAN IT TO 1/8 OF A TANK TRIED TO FILL AND IT CONTINUES TO ONLY FILL WITH 2-6 GALLONS, AND RECORD ON THE GAUGE A FULL TANK. VERY DIFFICULT TO TELL HOW MUCH FUEL IS ON BOA…

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25.7%
ODI 11635970

I purchased the car August 2024, I have had it for 4 months and while driving down the road a large fuel tank pops up stating low fuel and the car comes to an abrupt stop.The 3x the gas tank was never low. Parking brake comes on and car doesn't not move. All lights on dash come one. It has done it 4 times and thankful each time I was in a 30 mph zone. If I was going 55 I am sure the result would have been bad. The car last did it on December 29, 2024 and has been in the dealership for 3 weeks now and they cannot fix it. I told them 3 days into …

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2745.0%
ODI 11619217

Fuel pump power control module failure. Part number 13554821. On [XXX], my trip home from South Carolina to Alabama was interrupted when I stopped to get something to eat. The car would not start and I had to call AAA to tow me to Superior GMC dealership in Anniston, Al. They knew what was wrong as soon as I told them it would not start. They already replaced three fuel pump control modules that day on the same model as mine. The service department said it was a persistent problem in GMC automobile's. I am [XXX] who had confidence enough …

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1538.5%
ODI 11648545

At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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1020.4%
ODI 11612288

Bought new car August 16th 2024. Few days later, I was turning left at a light and the car lost power as I was turning and error messages came up on the dash screen saying service transmission. I also observed that the cars gear indicator went to Park by itself even though the car was still moving. Pushed the engine start button and car came back on and I switched the gear to Drive. Took car in on the 19th to get looked at. Week later, driving down the city street going 40-45 MPH, car lost power again and car gear indicator switched to Park a…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
256.9%
ODI 10448734

2012 GMC TERRAIN. CONSUMER STATES THE PASSENGER SEATS AIR BAG SYSTEM AND CONSTRUCTION MAKE THE VEHICLE UNCOMFORTABLE AND INITIALLY UNSAFE FOR HIS WIFE *TGW A COUPLE OF DAYS AFTER PURCHASING THE VEHICLE, THE CONSUMER'S WIFE USED A SEAT CUSHION TO CONFORM TO THE SEAT AND THE THEY SOON DISCOVERED THE AIR BAG WOULD NOT ENGAGE. *JB

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195.2%
ODI 10550152 · 36,000 mi

DEAR SAFETY OFFICER, THIS IS TO BRING TO YOUR ATTENTION THAT I WISH TO PURSUE LEGAL ACTION AGAINST GMC. MY LIFE WAS AT RISK IN AN ACCIDENT. AS IT IS ACCIDENTS ARE UN-WELCOMED, TO ADD TO IT THE SAFETY FEATURE (AIRBAGS) FROM MY GMC VEHICLE CHASIS NO [XXX],ORIGIN CANADA,REGISTER IN UAE DID NOT FUNCTION AT ALL. A DEPLOY SIGN APPEARED ON THE DISPLAY, BUT NONE OF THE AIRBAGS FUNCTIONED AS REQUIRED. THE VEHICLE WAS PURCHASED BRAND NEW LESS THAN A YEAR AGO UNDER WARRANTY WITH COMPLETE SERVICE HISTORY. THE DAMAGE WAS SO MUCH TO THE VEHICLE THAT MY IN…

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113.7%
ODI 10588904

I HAD THIS CAR AS A RENTAL. MY WIFE WAS IN THE PASSENGER SEAT AND USES A CUSHION TO SIT ON, BECAUSE OF BACK PROBLEMS. WE NOTICED THAT AIR BAG "ON" LIGHT WAS NOT LIT. WHEN SHE TOOK AWAY THE SEAT CUSHION THE AIRBAG "ON" WAS LIT.I DON'T KNOW IF THIS IS A PROBLEM, BUT THERE WAS NO WARNING MSG ANYWHERE ABOUT USING A SEAT CUSHION. THERE WAS NO OVERRIDE SWITCH TO FORCE THE AIRBAG "ON" LIGHT EITHER AND ACTIVATE THE SYSTEM. *TR

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165.4%
ODI 10767506 · 10,000 mi

IN THE EARLY MORNING OF 9-5-15 MY DAUGHTER BEGAN DRIVING HOME FROM PITTSBURGH TO DE. SHE SWERVED TO AVOID AN ANIMAL ON THE PA TURNPIKE, HIT THE JERSEY WALL ON THE RIGHT, ROLLED OVER COMPLETELY TWICE TO THE LEFT, LANDING UPRIGHT IN THE MEDIAN. LUCKILY THE SEAT BELT SAVED HER AND SHE HAD ONLY MINOR INJURIES. HOWEVER THE SIDE AIR BAGS DID NOT DEPLOY. IN FACT ONSTAR CALLED 911 BECAUSE THEIR MONITORING EQUIPMENT SHOWED THAT THE AIR BAGS HAD DEPLOYED, BUT THEY DID NOT. THE VEHICLE WAS DECLARED A TOTAL LOSS. THERE IS NO RECALL ON THIS VEHICLE FOR…

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95.9%
ODI 10916114 · 2,000 mi

WE OWN A 2016 GMC TERRAIN. MY WIFE REAR ENDED A FORD EXPEDITIONS. THIS LOW SPEED IMPACT CAUSED ALMOST 17000 DOLLARS OF DAMAGE AND THE SEAT BELT OR AIR BAGS NEVER WENT OFF. I WOULD LIKE TO KNOW IF THIS IS NORMAL OR IS GM COVERING UP FAULTY SAFETY EQUIPMENT.

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118.2%
ODI 11076288 · 2,850 mi

TL* THE CONTACT OWNS A 2017 GMC TERRAIN. WHILE DRIVING 32 MPH, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND MOUTH, AND SUSTAINED A MILD CONCUSSION. MEDICAL ATTENTION WAS REQUIRED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 2,850.

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135.9%
ODI 11066136 · 2,290 mi

I PULLED INTO OUR CARPORT. IT FELT LIKE THE CAR JUST "SPED UP AND WENT FASTER AND FASTER." IT HIT THE FRONT OF THE CAR STRAIGHT ON. NO AIRBAGS DEPLOYED NOR DID THE FRONT END COLLISION STOP HAPPEN.

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21.1%
ODI 11231253 · 19,000 mi

I WAS IN AN ACCIDENT AND WAS HIT IN THE DRIVER ON THE DRIVER SIDE OF THE VEHICLE ON THE STREET. THE AIRBAGS DIDN'T DEPLOY DURING THE ACCIDENT.

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31.5%
ODI 11384441 · 8,500 mi

MY AIR BAG WARNING LIGHT/DASHBOARD MESSAGE HAS COME ON 7 TIMES IN THE LAST 3 WEEKS, ALONG WITH 4 OTHER TIMES IN THE 2 MONTHS PRIOR, BUT THE GMC DEALERSHIP WILL NOT INVESTIGATE SINCE IT DOES NOT STAY ON. AT THE MOST RECENT EVENT THIS WEEKEND, I PRESSED ONSTAR, AND THEY RAN DIAGNOSTICS AND EMAILED ME THE "B0085" DETECTED ERROR CODE, BUT MY DEALERSHIP WILL STILL NOT INVESTIGATE, SINCE THE LIGHT WENT OUT. THE LIGHT HAS COME ON AT STARTUP AND WHILE DRIVING. WARNINGS HAVE COME ON 8/27/20, 10/5, 10/8, 10/12, 111/28, 12/2, 12/8(X2), 12/11, 12/14, AN…

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12.9%
ODI 11568581

I was in a in a 70 miles an hour highway accident and was hit in front driver side door, went up embankment and hit a tree then rolled backwards onto the highway. No airbags deployed.

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11.7%
ODI 11681255

I was driving down a paved road and my side airbags deployed. The gm investigation showed my car left the road way, however I am uncertain of that. There was no crash or impact or damage to the vehicle from this incident other than the airbags deploying. There is a scrape on the passenger side due to an incident in April. That is not related to this incident.

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25.1%
ODI 11571522

Please let me

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24.1%
ODI 11663931 · 10,000 mi

The contact owns a 2024 GMC Terrain. The contact stated that while driving at an undisclosed speed, the "Service Vehicle Soon" message was displayed, and the air bag warning light was intermittently illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.

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17.7%
ODI 11746462

I was driving north on [XXX] when I felt a slight pull to the right. I figured it was my lane assist even though I was in my lane. Seconds later it felt like if someone was in my passenger seat and just yanked my steering wheel to the right hitting the guardrail. My whole tire and the assembly was off but everything was still intact to the tire. The tie rods, axle, ball joints, the whole assembly. During investigation I was told by the mechanic that the stabilizer bar was a clean break. There was damage to the front end and all down the side. I…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine4,697–117,951 mi72,000 mi9
ODI 11202890 · 2,500 mi

I HAVE A 2019 GMC TERRIAN WITH 2500 MILES. I WAS DRIVING IT AND THE CAR FLASHED LOW FUEL, CHECK TRANSMISSION AND CHECK ENGINE WARNING AND SHUT DOWN WHILE I WAS AS A HIGHWAY SPEED. I WAS FORTUNATELY OK, HOWEVER IT STRANDED ME AT A SPOT WITH MERGING TRAFFIC, NO SHOULDER AND NO POWER TO GET THE VEHICLE OUT OF THERE. THE VEHICLE WAS ABLE TO START UP SHORTLY, THEN I HAD TO DEAL WITH GETTING GOING AGAIN IN THIS PRECARIOUS SPOT.

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ODI 11219404 · 11,000 mi

I PURCHASED A 2019 GMC TERRAIN VIN: [XXX] ON JAN 17, 2019 AT RIZZA BUICK GMC 8415 W. 159TH STREET, TINLEY PARK IL, 60487, ON JANUARY 17, 2019. THIS WAS MY FIRST BRAND NEW CAR AND I WAS EXCITED. I TRADED IN A 2014 GMC TERRAIN IN THE PROCESS, KNOWING I WOULD BE UPSIDE DOWN ON THE LOAN. I HAD THE FIRST SERVICE DONE ON APRIL 23, 2019 AT SAID DEALERSHIP. AT THAT VISIT I EXPLAINED THAT I WAS HEARING A NOISE ON THE PASSENGER SIDE VENT EVEN WHEN THE HVAC WAS NOT RUNNING. I WAS TOLD NOTHING WAS DETECTED AND MY VEHICLE WAS FINE ON MAY 24, 2019, I DROVE …

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ODI 11268428 · 4,697 mi

ON AUGUST 23, 2019, MY VEHICLE INCURRED AN ENGINE AND TRANSMISSION FAILURE REPORTED BY GMC ONSTAR APPLICATION. THE SYMPTOMS OF FAILURE ARE REPEATED ACCELERATION SPEED CONTROL CAUSING SPEED LIMIT VIOLATIONS, INTERFERENCE WITH OTHER MOVING TRAFFIC, SPOUSAL TRAUMA, AND ILLUMINATION OF MULTIPLE DISPLAY WINDOW LIGHTS IN THE DASHBOARD BEHIND STEERING WHEEL. ON OCTOBER 14, 2019, THERE WAS A REOCCURRENCE OF THE SAME ISSUE. IN FACT, THIS REPORT IS TO GET AHEAD OF THE PROBLEM BEFORE TAKING VEHICLE FOR SERVICE THIS MORNING, OCTOBER 15, 2019, AT SEWELL BUI…

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Service BrakesToo few reports for a range40,000 mi1 (sparse)
ODI 11595648 · 40,000 mi

The contact owned a 2019 GMC Terrain. The contact stated that while the wife was driving at approximately 60 MPH, the brake pedal was depressed and it felt stiff. The vehicle failed to decrease in speed and as a result, the driver merged to the shoulder of the road however another vehicle crashed into the front driver side of the vehicle. The driver was able to merge to the shoulder of the road where the road bumps were able to decrease the speed of the vehicle. The ABS warning light was illuminated. The driver, front passenger, and rear driver…

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Power Train6,674–43,425 mi14,000 mi14
ODI 11202890 · 2,500 mi

I HAVE A 2019 GMC TERRIAN WITH 2500 MILES. I WAS DRIVING IT AND THE CAR FLASHED LOW FUEL, CHECK TRANSMISSION AND CHECK ENGINE WARNING AND SHUT DOWN WHILE I WAS AS A HIGHWAY SPEED. I WAS FORTUNATELY OK, HOWEVER IT STRANDED ME AT A SPOT WITH MERGING TRAFFIC, NO SHOULDER AND NO POWER TO GET THE VEHICLE OUT OF THERE. THE VEHICLE WAS ABLE TO START UP SHORTLY, THEN I HAD TO DEAL WITH GETTING GOING AGAIN IN THIS PRECARIOUS SPOT.

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ODI 11219404 · 11,000 mi

I PURCHASED A 2019 GMC TERRAIN VIN: [XXX] ON JAN 17, 2019 AT RIZZA BUICK GMC 8415 W. 159TH STREET, TINLEY PARK IL, 60487, ON JANUARY 17, 2019. THIS WAS MY FIRST BRAND NEW CAR AND I WAS EXCITED. I TRADED IN A 2014 GMC TERRAIN IN THE PROCESS, KNOWING I WOULD BE UPSIDE DOWN ON THE LOAN. I HAD THE FIRST SERVICE DONE ON APRIL 23, 2019 AT SAID DEALERSHIP. AT THAT VISIT I EXPLAINED THAT I WAS HEARING A NOISE ON THE PASSENGER SIDE VENT EVEN WHEN THE HVAC WAS NOT RUNNING. I WAS TOLD NOTHING WAS DETECTED AND MY VEHICLE WAS FINE ON MAY 24, 2019, I DROVE …

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ODI 11222812 · 5,565 mi

JUST OVER 5200 MILES STARTED EXPERIENCING TRANSMISSION SLIPPAGE WHEN STOPPING OR STARTING. AROUND 5500 MILES STARTED HEARING LOUD CLICKING ROARING SOUND. WAS RETURNING HOME FROM VACATION ON A SATURDAY AFTERNOON AND KNEW ALL SERVICE AREAS OF ALL GM DEALERSHIPS WOULD BE CLOSED BUT HEADED TO A NEARBY CHEVROLET DEALERSHIP IN BOSSIER CITY, LA TO LEAVE CAR TO BE LOOKED AT ON MONDAY. NEVER MADE IT. CAR STALLED AND WOULD NOT GO INTO ANY GEAR. HAD IT TOWED TO DEALERSHIP. I LEFT CAR AND RETURNED HOME TO MCKINNEY TX. FOLLOWING TUESDAY RECEIVED TEXT…

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Electrical System3,348–22,700 mi15,900 mi6
ODI 11153254 · 130 mi

WHEN TRYING TO START VEHICLE WITH PUSH BUTTON IGNITION AND BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO START. THE DASH LIGHTS WOULD COME ON AND ERROR MESSAGES SUCH AS LOW BATTERY CAME UP ON DASH DISPLAY. VEHICLE WAS PURCHASED ON 11/17/18. TWO SEPARATE OCCASIONS OCCURRED WHERE THE CAR HAD TO BE JUMPED. ONE ON 11/21/18 AND 11/22/18. UNSURE IF AN ELECTRICAL WIRING ISSUE OR BATTERY ISSUE?

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ODI 11228823 · 25 mi

LEASING A 2019 GMC TERRAIN TECHNICAL, WITHIN A FEW DAYS CLIMATE OFF ERROR CAME ON WHILE TRYING TO TURN ON THE AC OR HEAT. CAR SAFETY FEATURES NEVER ALERTED WITH SOUNDS. SERVICE BULLETINS PIT 5663 AND PIC 6365A, GMC KNOWN PROBLEMS BEFORE I SIGNED MY LEASE. CONTACTED GMC AFTER PENSKE BUICK GMC, SHILLINGTON PA, TOLD ME THERE WAS NOTHING THEY COULD DO TO FIX THE CLIMATE OFF ERROR. PUSHED AN UPDATE THROUGH TO FIX THE SAFETY NO ALERT SOUNDS. AT THIS POINT PENSKE AS WELL AS GMC HAVE NO IDEA WHEN THE CLIMATE OFF ERRORS WILL BE FIXED. I CONTINUE TO PAY …

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ODI 11348999 · 13,000 mi

TWO INCIDENT WARNINGS ON MY DASHBOARD SAYING OF MY BACK HATCH WAS OPEN WHEN IT WAS NOT. HAD IT SERVICED BECAUSE THE DASH WARNING WOULD NOT SHUT OFF. SERVICE SAID IT WAS FIXED THEN HAPPENED AGAIN. TWICE THIS HAPPENED INTERMITTENTLY. ANOTHER INCIDENT WHEN ON NAVIGATION SCREEN, WHEN THE NAVIGATOR GAVE DIRECTIONS IT CHANGED TO PHONE SCREEN AND WENT BACK TO NAVIGATION SCREEN WHEN SHE STOPPED TALKING, LIKE SHE WAS CALLING ME TO VERBALLY GIVE ME DIRECTIONS! THE MOST WORRISOME WAS AS I WAS GOING 50 MPH ON CITY STREET, MY GAS PEDDLE STOPPED ENGAGING W…

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Unknown Or OtherToo few reports for a range230 mi4 (sparse)
ODI 11163864 · 25 mi

LIFT GATE ON THIS VEHICLE OPENS TO A HEIGHT OF 69 INCHES . AT 74 INCHES I AM CONSTANTLY BANGING MY HEAD ON THE LIFT GATE. MY 2017 MODEL OPENED TO AT LEAST 76 INCHES WHICH IS MORE REASONABLE. I CONSIDER THIS A SAFETY ISSUE, AS THIS IS A FLAW IN THE DESIGN OF THE VEHICLE. THE MODEL THAT HAS A POWER LIFT GATE OPENS TO AROUND 76 INCHES.. A FULL 7 INCHES HIGHER THAN THE MANUAL ONE.. THE DEALERSHIP NEVER POINTED OUT THIS PROBLEM TO ME SEEING THAT I AM 74 INCHES TALL.

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ODI 11184155 · 60 mi

I PURCHASED MY 2019 TERRAIN DENALI ON 2/27/19. I BEGAN MY DRIVE INTO WORK THIS MORNING (3/4/19) AND MERGED ONTO THE FREEWAY AND SECONDS LATER HEARD A LOUD EXPLOSIVE SOUND, ONLY TO REALIZE THE FIRST HALF OF MY PANORAMIC MOONROOF WAS SHATTERED (SEE INSIDE PHOTO). SHARDS OF GLASS WERE FALLING INTO THE VEHICLE BUT IT HAD NOT COLLAPSED COMPLETELY AT THIS POINT. I DID NOT DRIVE UNDER ANYTHING THAT MAY HAVE FALLEN, THERE WERE NO OBJECTS IN THE ROAD THAT CAME UP TO HIT MY VEHICLE, THE GLASS JUST SHATTERED OUT OF NOWHERE. AFTER CALLS WITH THE DEALERSHIP…

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ODI 11203697 · 400 mi

CAR HAS LESS THAT 1000 MILES AND THE CHECK ENGINE LIGHT HAS BEEN ON 3 TIMES WITH A P0442

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Vehicle Speed Control1,800–9,424 mi3,849 mi6
ODI 11120137 · 636 mi

VEHICLE CAN BE INADVERTENTLY BY EITHER A PASSENGER OR AN OBJECT PUT INTO NEUTRAL. NO ALERT OR CHIME IS MADE TO ALERT THE DRIVER THAT THE CAR IS IN NEUTRAL, ONLY THE GEAR SELECTOR ON THE DASH OR THE LIGHT ON THE BUTTON INDICATES THAT IT IS IN NEUTRAL. IF SOMETHING IS COVERING THE SHIFTER, SUCH AS A BAG OR OTHER ITEM, IT IS POSSIBLE THAT AN ACCCIDENT MIGHT OCCUR BECUASE THE BAG OR ITEM MAY PRESS THE BUTTON, SHIFT THE VEHICLE INTO NEUTRAL CAUSE THE DRIVER TO BE CONFUSED AND NOT HAVE POWER TO MANEUVER THE VEHICLE IN AN EMERGENCY SITUATION. A CHIME …

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ODI 11149558 · 3,000 mi

THE SHIFTER IS DANGEROUS. IT ALLOWS YOU TO INADVERTENTLY SHIFT INTO NEUTRAL WHILE DRIVING. IN A CAR WITH A NORMAL SHIFTER, THE SHIFTER NEEDS TO BE PUSHED WITH SIGNIFICANT FORCE TO MOVE IT INTO NEUTRAL AND THE RESULTING THUNK WILL LET YOU KNOW IT HAPPENED. IN THIS CAR, SINCE IT IS AN ELECTRONIC BUTTON THAT CAN BE EASILY PRESSED, ESPECIALLY BECAUSE IT IS IN A LOCATION WHERE IT MIGHT GET HIT BY AN OBJECT LIKE A PURSE. THE DRIVER MAY WIND UP WITHOUT POWER AND THEN NOT HAVE AN EASY WAY TO REINGAGE DRIVE. ALSO, THERE IS NO PHYSICAL DIFFERENTIA…

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ODI 11219404 · 11,000 mi

I PURCHASED A 2019 GMC TERRAIN VIN: [XXX] ON JAN 17, 2019 AT RIZZA BUICK GMC 8415 W. 159TH STREET, TINLEY PARK IL, 60487, ON JANUARY 17, 2019. THIS WAS MY FIRST BRAND NEW CAR AND I WAS EXCITED. I TRADED IN A 2014 GMC TERRAIN IN THE PROCESS, KNOWING I WOULD BE UPSIDE DOWN ON THE LOAN. I HAD THE FIRST SERVICE DONE ON APRIL 23, 2019 AT SAID DEALERSHIP. AT THAT VISIT I EXPLAINED THAT I WAS HEARING A NOISE ON THE PASSENGER SIDE VENT EVEN WHEN THE HVAC WAS NOT RUNNING. I WAS TOLD NOTHING WAS DETECTED AND MY VEHICLE WAS FINE ON MAY 24, 2019, I DROVE …

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Electronic Stability Control (Esc)Too few reports for a range15,900 mi4 (sparse)
ODI 11203405 · 1,000 mi

WHILE DRIVING, THE ENTIRE GPS NAVIGATION SHUTS OFF AND GIVES AN SD CARD ERROR MESSAGE. NOTHING ON THE INFOTAINMENT SCREEN IS ON OR FUNCTIONING, INCLUDING SENSORS.

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ODI 11348999 · 13,000 mi

TWO INCIDENT WARNINGS ON MY DASHBOARD SAYING OF MY BACK HATCH WAS OPEN WHEN IT WAS NOT. HAD IT SERVICED BECAUSE THE DASH WARNING WOULD NOT SHUT OFF. SERVICE SAID IT WAS FIXED THEN HAPPENED AGAIN. TWICE THIS HAPPENED INTERMITTENTLY. ANOTHER INCIDENT WHEN ON NAVIGATION SCREEN, WHEN THE NAVIGATOR GAVE DIRECTIONS IT CHANGED TO PHONE SCREEN AND WENT BACK TO NAVIGATION SCREEN WHEN SHE STOPPED TALKING, LIKE SHE WAS CALLING ME TO VERBALLY GIVE ME DIRECTIONS! THE MOST WORRISOME WAS AS I WAS GOING 50 MPH ON CITY STREET, MY GAS PEDDLE STOPPED ENGAGING W…

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ODI 11349201 · 25,300 mi

ON FEBRUARY 9TH, DRIVING HOME ON A ROUGH HIGHWAY, MY SERVICE ESC, ABS, TRACTION CONTROL AND CHECK ENGINE LIGHT (FLASHING) CAME ON. I IMMEDIATELY PULLED OVER, FREAKING OUT. SHUT MY CAR OFF CAUSE I HAD NO CLUE WHAT TO DO. SAT FOR A FEW MINUTES, COLLECTING MYSELF AND TURNED IT BACK ON. ALL LIGHTS WERE GONE, SO I DECIDED TO CONTINUE THE DRIVE HOME. TOOK MY CAR INTO THE DEALER THE FOLLOWING DAY, FOUND CODE P0300 STORED IN HISTORY. THEY DID AN UPDATE, AND HOPED THAT WOULD SOLVE MY ISSUE. ALAS, IT DID NOT. THIS SAME ISSUE HAS HAPPENED AT LEAST 6 TIMES…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

6 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-114None
ODI 11623202

The brake vacuum pump failed. I am extremely fortunate this happened at a rest stop after being on interstate 80 for numerous miles. Had this happened at highway speeds it would have been catastrophic for myself and most likely others. I do not have the part. The problem was confirmed and the psrt was replaced by Mavis Discount Tire in Mountain Top, PA There were no warning lights, signs, or symptoms prior to the malfunction. It is my understanding that GM has recalled the part on other models, but did not include the Terrain in the recall.…

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ODI 11623207

At 86,000 miles information board on dashboard alerted “Service, Brake Assist” upon braking from coming off of interstate. Diagnosed to a failed cam shaft driven Vacuum pump for power brake booster, next to no braking power with little to no warning what so ever. Terrible design from GM. Near miss collision due to brake failure with no warning. This needs an immediate attention through the engineering department to create a redundancy within the system. Nearly caused a very bad accident with my [XXX] and [XXX] daughters in the vehicle while f…

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ODI 11624984

Driving on the interstate and got to a Toll the automatic stop start stopped the car and the car never came back on. The battery and starter started smoking and the engine has gone out. No explanation no nothing and the Mechanics at the Gmc Dealership stated it just happens with these engines they just go out! I purchased the vehicle on April 9th before I purchased it I had the dealership send it to a Gmc certified dealership to have it serviced. I've attached the paperwork from the dealership as well.

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2024-126None
ODI 11629176 · 50,000 mi

The contact owns a 2019 GMC Terrain. The contact stated that occasionally while the vehicle was shifted into reverse, the back-up camera failed to display an image behind the vehicle as intended. The contact stated that the display screen turned blue. The local dealer was contacted, but the vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to Technical Service Bulletin: 19-NA-076. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

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ODI 11629553

My ESC randomly comes on. Service parking brake message comes on intermittently. Messages pop a up saying steering wheel assist limited, drive with care. Again, all of these are intermittent but when they happen my steering wheel locks up. Even mid turn. Being intermittent it doesn’t always happen and weather seems to affect when it happens, or that’s a coincidence.

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ODI 11629781

Backup camera stopped working, giving me a blue screen

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2025-012None
ODI 11634605 · 55,000 mi

The contact owns a 2019 GMC Terrain. The contact stated while reversing the vehicle, the display screen failed to display an image and was instead displaying a blue screen. The backover prevention system warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000.

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ODI 11636398

Driving home from dropping my daughter off at school. When slowing down at stop sign, car locked up brakes completely, almost went through stop sign, car shut down engine and placed vehicle in park. Diagnosis is a vacuum pump failure, causing reluctor wheel to spin freely from camshaft. This happened without warning at 70k miles. Diagnostic report from three weeks prior showed no bad diagnostics with engine or drivetrain components, or brake components. Had to have car towed from intersection where i was impeding traffic due to sudden failure. …

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2025-022None
ODI 11640760

Service parking brake comes on, steering reduced. Problem reoccurring often, but intermittently. Actuators malfunctioning causing many sensors to fail off and on. Huge safety concern for myself, my riders, and anyone else on the road. When this happens my car has to “think” to move unless you clear the pop up message. Check engine light comes off and on at its leisure. When steering reduced comes on the car will not move until ready. This is clearly affecting electrical things as when I shut power off to other supplies it sometimes becomes more…

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ODI 11640766

Headlights flicker when auto stop releases and clicks back on to move the vehicle. This happens when it wants too but usually at the same time service parking brake will pop up, followed by steering is reduced, drive with care.. Lets see what else. Carplay no longer works. No sound. sd card error pops up. Car will not play music through a cord but will via bluetooth, but charges a phone. OnStar light flickering between green and red until I turned off power to the liftgate. (manually clicking over knob to disable) Headlights flickering can caus…

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2025-033None
ODI 11645845

Vacuum pump failed causing hard brake pedal and the inability to properly stop the vehicle. Thankfully I made it to a safe area and had the vehicle towed. No warning light or engine service lights ever illuminated. Once it was taken apart the bearings were disintegrated and metal shavings are in engine components.

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ODI 11648110

Faulty vaccuum pump blew leading to engine failure. On the highway randomly, with my child in the vehicle. This almost caused a huge accident. I’ve kept up on all maintence and oil changes. This has been a huge effect on my life as I’m a single parent and randomly had to spend thousands on a new engine for zero fault of my own. I’ve read many many people having this issue. Something needs to be done and action needs to be taken!!!!!!!!

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ODI 11650822

While driving the car went into power save mode and completely shut down. There were no prior lights or warnings that the car was having issues. While driving at 45mph on a busy road it just suddenly shut down. It would not move to get it out of the road. I was almost hit from behind. After the car was towed, it was diagnosed as a broken vacuum pump and exhaust camshaft. Our Terrain only has 67,773 miles at the time of the incident which was unfortunately just outside of warranty. Since this incident and the repair, the car has had to go…

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2025-043None
ODI 11652452

While driving under normal conditions the panoramic sunroof shattered. This is a serious safety issue and obviously a problem with the manufacturing of the tempered glass

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ODI 11657064

Breaks went out on vehicle with no warning or lights on dash. Nothing prior or now indicating any issues with breaking system.

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ODI 11657930 · 45,000 mi

The contact owns a 2019 GMC Terrain. The contact stated that occasionally while driving at various speeds, the vehicle independently shifted into neutral(N) and the vehicle lost motive power while the accelerator pedal was depressed. In addition, the vehicle had shifted from park(P) to drive(D) and into neutral(N). There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not identified. The vehicle was not repaired. The manufacturer was not made aware of the f…

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2025-053None
ODI 11660324

While driving the breaks completely locked up and the smell of exhaust entered through vents. Ran a code machine indicating that the break booster power vacuum pump was needing replaced. There are no other issues with my vehicle that would cause it to malfunction out of no where.

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ODI 11661661

Vacuum pump broke and car has no brakes

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ODI 11663215 · 38,700 mi

The contact owns a 2019 GMC Terrain. The contact stated upon taking the vehicle to the Nissan dealer where it was purchased for an oil change, the dealer informed the contact that there was a crack in the transmission. The vehicle was then taken to a GMC dealer, where the contact was informed that the crack was more than two months old. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,700.

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2025-064None
ODI 11665797 · 80,000 mi

The contact's wife owns a 2019 GMC Terrain. The contact stated while driving 70 MPH and depressing the brake pedal, the brake pedal was firm, and the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact stated that upon depressing the brake pedal with excessive force, the vehicle responded as needed. The contact stated upon inspecting underneath the brake booster, the contact noticed a lot of debris due to lack of vacuum pressure. The dealer and the manufacturer were notified of the failure and referr…

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ODI 11666004

The contact owns a 2019 GMC Terrain. The contact stated while driving 25 MPH, there was an abnormal sound coming from the engine. The low power message was displayed. The contact pulled over to the left side of the road and waited for towing assistance. The contact attempted to restart the vehicle; however, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was towed to an independent where it was diagnosed that timing chain, timing gears, the vacuum pump, cam phasers, and sensors all needed to be repl…

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ODI 11666099

Back up camera service notice.

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2025-073None
ODI 11671877

Accelerating from a stopped position into a busy intersection heard a loud clunk come from engine bay resulting in immediate "Reduced engine power" warning and stall condition. Was able to push vehicle onto the side of the road. Engine would not restart and a tow truck was called. Vehicle towed to local dealership who discovered that Vacuum Pump had failed resulting in sheering off of the exhaust camshaft. Dealers recommended fix was to replace vacuum pump and camshaft at around $4,000 but could not guarantee no debris had gotten into valve bod…

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ODI 11675123

I was driving this morning and my car put itself in neutral. I think had to pull off to the side because it was not accelerating. I could get it to go over 20 mph. Every time I tired to accelerate. The engine would feel forced.

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ODI 11676573

Friday July 25, 2025 I was driving my 2019 GMC Terrain SLE and when exiting the interstate the brake pedal got hard and I could not stop. After almost rear ending another vehicle, I got the vehicle into the ditch and safely off the road. After several attempts to correct the problem, I was unsuccessful. The vehicle was towed home and seen by a mechanic. The vacuum pump went out while I was driving.

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2025-084None
ODI 11680816

Brake vacuum pump premature failure. As you see GMC, terrains, in Equinox, I have an issue, while the engine it's on while driving etc, if this bark fails, you will have an issue I'm trying to stop. This is a known problem or GM. And as of now, they have not come out with a solution or a recall for this problem. This problem has caused many customers. To lose thousands of dollars, he repairs. I'm not covered by the warranty. This should be addressed and repaired as soon as possible as it may cause someone else to lose their life. Second problem…

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ODI 11681006

Back up camera just started showing a blue screen with message that stated service back up camera. No accident, has not been to dealership. Just started 8/15/2025. No warning given.

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ODI 11682782

The GMC Terrain P187E transmission code indicates a problem with the transmission senor or shift interlock. It prevented our car from shifting into park. The car won't start now. We had to disconnect the battery because the car would not stop beeping. Milage is only 22000 miles and we have owned it for less then 2 months. It is a 9 speed transmission which I understand this to be an on going issue with this transmission.

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2025-094None
ODI 11685543

Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating “engine speed reduced” and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I’m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating “service breaks”. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. …

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ODI 11686266

While working out of town for work my engine light started flashing and the dash lights went nuts. My brakes were nonexistent and were hard as a rock. I had zero warning as to what happened. Working 3 hours away from home the car had to be towed and I was informed the engine code came back as my cam shaft. Took it to the dealer as Gm has a bulletin put out. I didn’t know what that meant. Long story short and 3000.00 dollars later I find out that the vacuum pump exploded which cause the cam shaft to fail. I was out of work for almost a month. Th…

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ODI 11688959

Vehicle struggles to shift from low gears; seems to completely miss 3rd gear. Codes from maintenance indicate TCC slip

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2025-106None
ODI 11691344

I was backing out of the driveway, and it was extremely hard to brake enough to stop the car. I immediately parked back into the driveway. I had to stand on the brake to completely stop. Vacuum pump was completely busted and in many pieces.

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ODI 11691600

We have been having varying issues with this GMC, and have found numerous others with the same issue. Vacuum pump went out while driving. Thankfully I was not going very fast and it stopped prior to hitting someone. This is a known issue, yet no recall from GMC. Vacuum pump is said to have been failing causing other engine and transmission issues that can never be "re-created" for the vehicle to be fixed.

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ODI 11692986

Driving approximately 70mph on interstate. Came to a slight hill, gently applied brake pressure, brakes become hard to apply/would not apply. After diagnostics, found Brake Vacuum Pump with damaged fins.

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2025-111None
ODI 11698842

Vehicle has had check engine light and engine reduced power flicking on and off for months, randomly reducing power on highway or nearly causing accidents. Brought car to GMC dealer, they said it was underboost code and needed new turbo. Paid over 7,000$ for repair. Next morning, same issue still was happening. I believe my vehicle has EMISSIONS recall issue “N192271200 Charge Air Cooler Disconnect at Throttle Body” but GM has not properly attached my vin number for this recall repair. I have poured thousands into repairs out of pocket and the …

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2025-122None
ODI 11703191

I bought this Terrain brand new from Betten Baker Chevrolet in Muskegon Mi in 2019 with 500 miles. That same year we had transmission Slippage causing it to slip out of gear then slam back into gear while driving. I took it to the dealer to have it looked at. They did nothing and informed me it was known by the manufacturer that this was an issue. I then had to bring it back for electrical issues as the lights would all start going off in the cab including dome lights and shift buttons. All key fob would not be recognized by the car and would h…

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ODI 11705467

Failure of the cam driven vacuum pump causing brake failure. Leading to a hard brake pedal which increases risk of a crash. Debris from the broken vacuum pump can fall down into the engine causing a catastrophic failure of the engine needing a replacement. This happens with little to no warning. Warranty companies will not pay to repair the known issue. A recall needs to be issued for this to provide a fix. This is a family suv and I do not feel safe putting my children in a vehicle that can endanger their lives and safety.

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2026-012None
ODI 11710073

Drove car approximately 15 miles. Parked car. Car would not turn off. Message- Transmission/Park. Wouldn't Car stayed neutral. Had to call wecker to take dealership. ... Diagnostic Solenoid Valve Body faulty.... 2019 Terrain Miles 91669. Is there recall. Have more reports of issue. Should this happen with a well maintained vehicle All maintenance updated to date.

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ODI 11710765

Vehicle was started for the second time that day on 1/5/26 and the engine light was on. I drove the vehicle to an auto parts store to have them check it with an OBD-II scanner. It had code P050F. I had no idea how serious this issue could be at the time. I made an appt with the GMC dealership and dropped it off the evening of 1/6/26. They said there was a software anomaly in the engine control module and needed to be reprogrammed. I paid the $200 diagnostic fee for them to reprogram it. I learned that this anomaly could have caused my brakes to…

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2026-022None
ODI 11715704

My family and I were returning home from vacation in another state, and while we were driving on the interstate, an alarm popped up on the DTC stating ruduced engine power. I tried to start slowing down so I could take the next off ramp and could not push the brake pedal in. I had absolutely no brakes trying to slow down from interstate speed. I was able to pull into a gas station parking lot while avoiding other vehicles. I was very lucky not to get in an accident. I had to have it towed to the nearest service center and was charged nearly $40…

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ODI 11717369

I am driving a 2019 GMC Terrain SLT, and I have a serious concern regarding a recent service experience. On 02/10/2026, I had an oil change and a complete vehicle inspection performed at Kunes GMC Greenfield, Wisconsin. After the service was completed and I returned home, I noticed an unusual noise coming from under the engine hood. I immediately went back to the dealership and informed them of the issue. I was asked to return the following day (02/11) for further inspection. After their investigation, I was informed that the vacuum booster h…

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2026-035None
ODI 11722084

The backup camera in our 2019 GMC Terrain stopped working one day - has blue screen and says Service Rear Vision System - so we’ve been driving a year with no backup camera. The dealership wants almost $1000 to fix this issue. And this issue seems to be very common in 2018-2020 Terrains. We bought the vehicle in December 2023

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ODI 11724591

Vacuum pump exploded into camshaft and engine area, causing me to lose brakes completely on the highway. Costly repairs to clear out metal shrapnel and replace camshaft.

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ODI 11724954 · 180,400 mi

The contact owns a 2019 GMC Terrain. The contact stated while driving at an undisclosed speed, the transmission unexpectedly shifted into neutral(N). There was transmission fluid on the ground, and the vehicle became disabled. The vehicle was towed to the dealer, where it was diagnosed with a transmission accumulator leak. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 180,400.

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2026-043None
ODI 11731108

This is the 4th time my vacuum pump has “broke” my brakes become hard and stiff and my brake assist light comes on. It happens EVERY winter when it drops below freezing. This is the second time this winter it has broke and now my check engine light is on. It is not cheap to fix and a major safety issue. Would like to add I was only backing out of my drive way this last time it happened. I was going maybe 5-10 mph.

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ODI 11732575

ENGINE BREAKDOWN 1.5TURBO IN 11/28/25 WITH 16820 MILES ON IT. IT IS NOT AVAILABLE I HEARD A BANG AND SMOKE OUT OF BACK LOST POWER WHILE DRIVING ON THE HIGH WAY DAMAGE WAS CONFIRMED BUY A DEALER GOODWIN CHEVROLET IN BRUNSWICK ME YES BUY GM DEALER. NO THERE WERE NO WARNING LAMPS OR OTHER SYMPTOMS BEFORE FAILURE. CAR WAS CHECK ON 3/30/2023 AT 10383 MILES FOR SHAKING AND LOSING POWER.CAR DID COME OUT IT TOOK IT TO LEE GM DEALER IN AUBURN ME COULD NOT DUPLICATE PROBLEM.

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ODI 11733476

My cars breaks failed by a vacuum pump failer and I almost died on the a hill going home

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2026-053None
ODI 11735393

I got into my car to head to the store today. Upon closing drivers door I heard a muffled sounding pop. As I looked around I noticed back windshield looked “weird”. Got out and walked around the back to see it completely shattered. It just exploded and every inch has a crack or chip, even all asking the edges of the glass. I lifted the tail gate to see if a rock was thrown by chance and a chunk fell into the car. No rock was found. It simply shattered. The temp today was low 60’s on May 3rd, 2026 here in Ohio.

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ODI 11737591 · 76,000 mi

The contact owns a 2019 GMC Terrain. The contact stated that while stopped and attempting to turn to exit a highway ramp, he observed a loud banging noise emanating from the engine compartment. An "engine reduced power" message appeared. The vehicle then went into limp mode, and when the brake pedal was depressed, it was stiff as a rock. The vehicle coasted while he continued attempting to depress the brake pedal, and it eventually slowed down. The vehicle was steered to the side of the road and turned off. When the vehicle was turned back on a…

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ODI 11738911

My 2019 GMC Terrain has a faulty back up camera system. It shows a blue screen that says Service rear view camera system, This has been a faulty system for years until it finally stopped working completely. I have researched the issue and have discovered this is a known problem. There was a Service Bulletin 19-NA-076 dated April of 2019. Why has there not been a recall for this safety issue?

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2026-061None
ODI 11743318

The turbo went completely out at around 105k miles while I was driving to work. I had to coast into a repair shop because it was smoking and wouldn’t go over 20mph and then have it towed to the place that repaired it. Since then, the transmission is having trouble shifting gears. The car struggles to accelerate and I have to go abnormally slow after coming to a complete stop in order for the car to get into gear. The onstar diagnostic says everything is fine but it is clearly not fine.

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2026-072None
ODI 11748117

No engine lights are on. When at stops it starts chugging and when I accelerate sometimes it does not go like it should. It idles high and feels like it is slipping. I have almost been hit in the rear several times when this happens. One lady did rear end me but the damage was so little that I did not call the cops. This vehicle has not been inspected and it is available for inspection at any time.

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ODI 11748359

While driving the vehicle became extremely difficult to stop I was advised that the Vacuum booster pump was broken and it needed to be replaced. This was first completed 09/24/25 by Gateway tire and service center. I was advised that there was a service bulletin for the issue. Then I have had the same thing happen and I returned the vehicle to the same repair shop and I was advised that the Vacuum booster pump was broken and it caused the exhaust camshaft to break, as well as the timing was out. The shop had to replace several things in order…

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2026-084None
ODI 11755772

While driving my 2019 GMC Terrain on local roads, the vehicle suffered a sudden and complete failure of the braking system. The brake pedal became extremely hard to press, and the dashboard displayed a critical error message stating 'Engine Power is Reduced.' during this frightening safety incident i felt lucky to bring the car to a stop without an accident. The vehicle had to be flatbed towed to a repair facility. This sudden loss of power braking is a known, documented defect matching the engine-driven brake vacuum pump failures currently sub…

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ODI 11757612

The car’s brakes hardened on the highway, posing a life-threatening danger, right before the engine died. Following a tow to the dealership’s service center, an initial inspection revealed a broken vacuum pump and broken camshaft. The dealership stated that there was evidence that camshaft debris may be scattered throughout the engine. No further inspection has been done at this time due to the probability of major engine damage and/or potential repairs.

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ODI 11758591

On Saturday, August 15th we were driving on the freeway when with no warning the check engine light came on and the vehicle began to run poorly, and then the vehicle lost electrical power and it became difficult to steer and the brake pedal became stiff, making it difficult to stop and pull over. The vehicle would not start on command but kept running very poorly, it also became impossible to shut the vehicle off until it seized. It was later towed to a local repair shop, and today, Friday August 21st the shop confirmed that the vacuum pump on …

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2026-094None
ODI 11762176

While driving my 2019 GMC Terrain with three children as passengers, the vehicle developed a braking/engine problem. The brake pedal became very hard, and the vehicle subsequently became undrivable and would not start. I received no advance warning through the GMC app indicating that the vacuum pump was failing. The vehicle was towed to a GMC dealership. The dealership diagnosed a failed vacuum pump and advised that the engine requires replacement, with an estimate of approximately $11,238. I purchased this vehicle new. I am very concerned th…

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ODI 11764910

On 9/15/2026, my wife drove her car, a 2019 GMC Terrain, to a doctor's appointment. She reported no known issues with the way the car operated during her drive nor had she or I experienced issues prior to this event. After she finished her appointment, she attempted to start her car and was unable to get the car to start. She also noticed that the brake pedal was stiff and hard to depress. When I arrived, I tried to assist her, thinking that an electrical issue was the fault. However, I was still unable to start the car and I had to have it to…

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ODI 11766497 · 60,000 mi

The contact owns a 2019 GMC Terrain. The contact stated that after pulling into a parking lot, the vehicle failed to shift into park. The vehicle was towed to a dealer where the contact was informed that three fault codes were found. The dealer informed the contact that the transmission needed to be disassembled for a full diagnostic test. The vehicle was not repaired. The vehicle was scheduled for the transmission to be disassembled for the diagnostic test. The failure mileage was approximately 60,000.

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 224 reports

2022: 8 complaints · 2023: 24 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022008
202321124
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20226000
20233900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineService BrakesPower TrainElectrical SystemUnknown Or OtherVehicle Speed ControlElectronic Stability Control (Esc)Exterior Lighting
Engine—
31
ODI 11466888

Brakes quit working after service light came on. Vehicle will not stop

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ODI 11480066

Our son and two daughters were driving on the highway at approximately 70mph when a message came up to say the engine was in "Reduced Engine Power". Although nothing seemed to change. The instruction for such and error message is to "get vehicle to a dealership within the next day." So they slowed to 60mph and continued on their way. About 8-10 minutes later another message popped up that said "Service Brake Assist", at which point they immediately tested the brakes and they worked. But 2-5 minutes later they tested the brakes again and the …

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ODI 11486817

I was exiting off the interstate and all of a sudden my brakes got hard and wouldn’t let me stop. I tanned thru a red light barley missing another vehicle. The dealership says my vaccines pump went out and caused it to strip my valve cover gasket to shreds and now has stripped the gears in the camshaft.

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22
ODI 11202890 · 2,500 mi

I HAVE A 2019 GMC TERRIAN WITH 2500 MILES. I WAS DRIVING IT AND THE CAR FLASHED LOW FUEL, CHECK TRANSMISSION AND CHECK ENGINE WARNING AND SHUT DOWN WHILE I WAS AS A HIGHWAY SPEED. I WAS FORTUNATELY OK, HOWEVER IT STRANDED ME AT A SPOT WITH MERGING TRAFFIC, NO SHOULDER AND NO POWER TO GET THE VEHICLE OUT OF THERE. THE VEHICLE WAS ABLE TO START UP SHORTLY, THEN I HAD TO DEAL WITH GETTING GOING AGAIN IN THIS PRECARIOUS SPOT.

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ODI 11219404 · 11,000 mi

I PURCHASED A 2019 GMC TERRAIN VIN: [XXX] ON JAN 17, 2019 AT RIZZA BUICK GMC 8415 W. 159TH STREET, TINLEY PARK IL, 60487, ON JANUARY 17, 2019. THIS WAS MY FIRST BRAND NEW CAR AND I WAS EXCITED. I TRADED IN A 2014 GMC TERRAIN IN THE PROCESS, KNOWING I WOULD BE UPSIDE DOWN ON THE LOAN. I HAD THE FIRST SERVICE DONE ON APRIL 23, 2019 AT SAID DEALERSHIP. AT THAT VISIT I EXPLAINED THAT I WAS HEARING A NOISE ON THE PASSENGER SIDE VENT EVEN WHEN THE HVAC WAS NOT RUNNING. I WAS TOLD NOTHING WAS DETECTED AND MY VEHICLE WAS FINE ON MAY 24, 2019, I DROVE …

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ODI 11424218

*Trans clutch drag recall *While driving, it would take a minute to shift gears and the vehicles behind me would ride up on the back of my car until it would shift into the next gear and pick up speed to do the speed limit. *Took the Terrain to aFontaine in Ann Arbor, MI and the service center reprogramed the Transmission Control Module and setup with SPS 0.7 *Yes, the vehicle was inspected by LaFontaine dealership in Ann Arbor, MI *No warning messages, I could hear the transmission not shifting when it should be. The transmission problem sta…

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15
ODI 11424218

*Trans clutch drag recall *While driving, it would take a minute to shift gears and the vehicles behind me would ride up on the back of my car until it would shift into the next gear and pick up speed to do the speed limit. *Took the Terrain to aFontaine in Ann Arbor, MI and the service center reprogramed the Transmission Control Module and setup with SPS 0.7 *Yes, the vehicle was inspected by LaFontaine dealership in Ann Arbor, MI *No warning messages, I could hear the transmission not shifting when it should be. The transmission problem sta…

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ODI 11424220

*Check Engine Light on, Short to Voltage inside Hood Switch Setting P257F. Switch Must Be Replaced, Recall N192216311 Cust May be Able to Shift Out of Park OP 9104813 Reprogram ECM .3 WCC 11YN37748687 *Scared to drive vehicle when the hood switch was the problem. Did not want to driveon the road and the hood fly up and I would be unable to see out of the front windshield. *Yes, vehicle inspected by LaFontaine in Ann Arbor, MI. *Vehicle was inspected by LaFontaine in Ann Arbor, MI. *Engine Light was on.

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ODI 11424230

*The service transmission message coming on and the vehicle goes into neutral and stalls, service transmission light comes on while on highway and the vehicle goes into park and loses power and stalls, All wheel drive message coming on, traction light coming on, going about 74 mph on highway and speed gauge dropping, low fuel light coming on even thought it has 3/4 tank of gas. *I almost got ran into from behind twice when the vehicle went into neutral and into park by an 18 wheeler truck as I was trying to pull over onto the shoulder of the hi…

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5
ODI 11580083

While driving on 95, I lost all engine and power breaks with no warning. A message came up on my dash stating that I had lost engine power. Fortunately an exit was up ahead so I was able to get there and coast down the ramp. I attempted to make a right turn to get out of the way but ran out of momentum. Dealership stated my vacuum break pump failed and went into the cam shaft. They had to replace those and the solenoid actuator and value. They also conducted an oil change. I received it back yesterday, started the car today and the check engine…

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ODI 11685543

Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating “engine speed reduced” and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I’m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating “service breaks”. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. …

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ODI 11698842

Vehicle has had check engine light and engine reduced power flicking on and off for months, randomly reducing power on highway or nearly causing accidents. Brought car to GMC dealer, they said it was underboost code and needed new turbo. Paid over 7,000$ for repair. Next morning, same issue still was happening. I believe my vehicle has EMISSIONS recall issue “N192271200 Charge Air Cooler Disconnect at Throttle Body” but GM has not properly attached my vin number for this recall repair. I have poured thousands into repairs out of pocket and the …

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2
ODI 11219404 · 11,000 mi

I PURCHASED A 2019 GMC TERRAIN VIN: [XXX] ON JAN 17, 2019 AT RIZZA BUICK GMC 8415 W. 159TH STREET, TINLEY PARK IL, 60487, ON JANUARY 17, 2019. THIS WAS MY FIRST BRAND NEW CAR AND I WAS EXCITED. I TRADED IN A 2014 GMC TERRAIN IN THE PROCESS, KNOWING I WOULD BE UPSIDE DOWN ON THE LOAN. I HAD THE FIRST SERVICE DONE ON APRIL 23, 2019 AT SAID DEALERSHIP. AT THAT VISIT I EXPLAINED THAT I WAS HEARING A NOISE ON THE PASSENGER SIDE VENT EVEN WHEN THE HVAC WAS NOT RUNNING. I WAS TOLD NOTHING WAS DETECTED AND MY VEHICLE WAS FINE ON MAY 24, 2019, I DROVE …

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ODI 11268428 · 4,697 mi

ON AUGUST 23, 2019, MY VEHICLE INCURRED AN ENGINE AND TRANSMISSION FAILURE REPORTED BY GMC ONSTAR APPLICATION. THE SYMPTOMS OF FAILURE ARE REPEATED ACCELERATION SPEED CONTROL CAUSING SPEED LIMIT VIOLATIONS, INTERFERENCE WITH OTHER MOVING TRAFFIC, SPOUSAL TRAUMA, AND ILLUMINATION OF MULTIPLE DISPLAY WINDOW LIGHTS IN THE DASHBOARD BEHIND STEERING WHEEL. ON OCTOBER 14, 2019, THERE WAS A REOCCURRENCE OF THE SAME ISSUE. IN FACT, THIS REPORT IS TO GET AHEAD OF THE PROBLEM BEFORE TAKING VEHICLE FOR SERVICE THIS MORNING, OCTOBER 15, 2019, AT SEWELL BUI…

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0
2
ODI 11442500

While driving the car cut off on us. Started the car and the dash lights were on. Also Navigation stopped working. Took the car to bellamy Strickland and they said no issues was found. Got the car back 12/02_2021 Car seems to be ok at the moment. Melissa at bellamy stated it could have been a computer glitch. Car only has 20k miles on it.

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ODI 11505922

The car cuts off during driving and when u crack it back up the dash light do not work. But then the dealership said its a known issues but the car just needs to be reset...... but cutting off while driving can be dangerous. It's something a car should not do

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Service Brakes
31
ODI 11466888

Brakes quit working after service light came on. Vehicle will not stop

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ODI 11480066

Our son and two daughters were driving on the highway at approximately 70mph when a message came up to say the engine was in "Reduced Engine Power". Although nothing seemed to change. The instruction for such and error message is to "get vehicle to a dealership within the next day." So they slowed to 60mph and continued on their way. About 8-10 minutes later another message popped up that said "Service Brake Assist", at which point they immediately tested the brakes and they worked. But 2-5 minutes later they tested the brakes again and the …

Look up ODI 11480066 at NHTSA ↗

ODI 11486817

I was exiting off the interstate and all of a sudden my brakes got hard and wouldn’t let me stop. I tanned thru a red light barley missing another vehicle. The dealership says my vaccines pump went out and caused it to strip my valve cover gasket to shreds and now has stripped the gears in the camshaft.

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—
12
ODI 11442967

I received a "service brake assist" message which came on then off. Took the car to a local mechanic who looked it over and said to see dealer as they saw nothing obvious. internet search revealed that many people with terrain said this warning came on when battery was low. Made a service appt for NJ dealer for 12/6/21. on 12/3/21, began a 1200 mile drive from Florida to NJ, after 2 hours, check engine light came on. Took the exit ramp from I 75 and at end of ramp, there was a total braking failure. I had to press very hard to eventually stop. …

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ODI 11466888

Brakes quit working after service light came on. Vehicle will not stop

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ODI 11533121

In July 2022 vacuum pump failed and created a hard brake situation going 55 mph downhill. Vehicle removed from roadway safely, transported and vacuum pump replaced. In May of 2023 vacuum pump again failed driving at around 25mph, vacuum pump failed catastrophically and blew up inside cam cover. Taken to garage via flatbed and reported car needed a new engine or alternatively we could try a new cam and vacuum pump with hopes pieces did not make it into engine. Now vehicle sits while I still owe money as I do not have 3-5000 to repair it. The fac…

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9
ODI 11418103

Driving down load. Brake pedal got stiff as a rock. Brakes started to lock up. Almost caused a collision, as the car would not stop

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ODI 11488409

I was driving through a four way intersection with my children and the breaks locked up and I couldn’t get to a stop. This was the middle of September: There are MULTIPLE complaints on this happening with my model and someone is going to die if it’s not recalled. This is a serious safety concern. There was NO warning, or light to prepare me for the problem. Please do something to help us.

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ODI 11541086

There are 3 recalls and one open on this car I was sold by a dealership, none of them ever fixed. I drive to work in the highway the car never had any warning light on but the RPMS would occasionally go up for no reason. I told the dealership the second day that it had issues , they took it and say they fixed the back brakes but did nothing about the engine or transmission whatsoever ever. This was the beginning of may and it was in the shop two weeks. I called my lender to even get out of the loan and a saleswoman even tried assisting me into …

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5
ODI 11560928

It began with showing "Service Brake Assist" for about 2 weeks + then on Dec 18th 2023 around 10:30 as my fiancé was stopped at a stoplight and all of sudden when the light turned green she attempted to continue forward as traffic started to move only to stall stalled out before any movement could be achieve the battery was reading severely depleted and the vehicle would not function at all she was stuck in Drive and could not put the vehicle in neutral or even park to even try to restart the vehicle, she could not even turn the steering whe…

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ODI 11580083

While driving on 95, I lost all engine and power breaks with no warning. A message came up on my dash stating that I had lost engine power. Fortunately an exit was up ahead so I was able to get there and coast down the ramp. I attempted to make a right turn to get out of the way but ran out of momentum. Dealership stated my vacuum break pump failed and went into the cam shaft. They had to replace those and the solenoid actuator and value. They also conducted an oil change. I received it back yesterday, started the car today and the check engine…

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ODI 11685543

Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating “engine speed reduced” and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I’m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating “service breaks”. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. …

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1
ODI 11676573

Friday July 25, 2025 I was driving my 2019 GMC Terrain SLE and when exiting the interstate the brake pedal got hard and I could not stop. After almost rear ending another vehicle, I got the vehicle into the ditch and safely off the road. After several attempts to correct the problem, I was unsuccessful. The vehicle was towed home and seen by a mechanic. The vacuum pump went out while I was driving.

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0
1
ODI 11531074

When parked in home driveway brake lights came on with no one in car or driven during the day. Only way to turn off brake is to remote start & then cut off engine with Fob. Dealer diagnostic unable to find issue & condition didn't occur when at their location.

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Power Train
22
ODI 11202890 · 2,500 mi

I HAVE A 2019 GMC TERRIAN WITH 2500 MILES. I WAS DRIVING IT AND THE CAR FLASHED LOW FUEL, CHECK TRANSMISSION AND CHECK ENGINE WARNING AND SHUT DOWN WHILE I WAS AS A HIGHWAY SPEED. I WAS FORTUNATELY OK, HOWEVER IT STRANDED ME AT A SPOT WITH MERGING TRAFFIC, NO SHOULDER AND NO POWER TO GET THE VEHICLE OUT OF THERE. THE VEHICLE WAS ABLE TO START UP SHORTLY, THEN I HAD TO DEAL WITH GETTING GOING AGAIN IN THIS PRECARIOUS SPOT.

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ODI 11219404 · 11,000 mi

I PURCHASED A 2019 GMC TERRAIN VIN: [XXX] ON JAN 17, 2019 AT RIZZA BUICK GMC 8415 W. 159TH STREET, TINLEY PARK IL, 60487, ON JANUARY 17, 2019. THIS WAS MY FIRST BRAND NEW CAR AND I WAS EXCITED. I TRADED IN A 2014 GMC TERRAIN IN THE PROCESS, KNOWING I WOULD BE UPSIDE DOWN ON THE LOAN. I HAD THE FIRST SERVICE DONE ON APRIL 23, 2019 AT SAID DEALERSHIP. AT THAT VISIT I EXPLAINED THAT I WAS HEARING A NOISE ON THE PASSENGER SIDE VENT EVEN WHEN THE HVAC WAS NOT RUNNING. I WAS TOLD NOTHING WAS DETECTED AND MY VEHICLE WAS FINE ON MAY 24, 2019, I DROVE …

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ODI 11424218

*Trans clutch drag recall *While driving, it would take a minute to shift gears and the vehicles behind me would ride up on the back of my car until it would shift into the next gear and pick up speed to do the speed limit. *Took the Terrain to aFontaine in Ann Arbor, MI and the service center reprogramed the Transmission Control Module and setup with SPS 0.7 *Yes, the vehicle was inspected by LaFontaine dealership in Ann Arbor, MI *No warning messages, I could hear the transmission not shifting when it should be. The transmission problem sta…

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12
ODI 11442967

I received a "service brake assist" message which came on then off. Took the car to a local mechanic who looked it over and said to see dealer as they saw nothing obvious. internet search revealed that many people with terrain said this warning came on when battery was low. Made a service appt for NJ dealer for 12/6/21. on 12/3/21, began a 1200 mile drive from Florida to NJ, after 2 hours, check engine light came on. Took the exit ramp from I 75 and at end of ramp, there was a total braking failure. I had to press very hard to eventually stop. …

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ODI 11466888

Brakes quit working after service light came on. Vehicle will not stop

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ODI 11533121

In July 2022 vacuum pump failed and created a hard brake situation going 55 mph downhill. Vehicle removed from roadway safely, transported and vacuum pump replaced. In May of 2023 vacuum pump again failed driving at around 25mph, vacuum pump failed catastrophically and blew up inside cam cover. Taken to garage via flatbed and reported car needed a new engine or alternatively we could try a new cam and vacuum pump with hopes pieces did not make it into engine. Now vehicle sits while I still owe money as I do not have 3-5000 to repair it. The fac…

Look up ODI 11533121 at NHTSA ↗

—
12
ODI 11424218

*Trans clutch drag recall *While driving, it would take a minute to shift gears and the vehicles behind me would ride up on the back of my car until it would shift into the next gear and pick up speed to do the speed limit. *Took the Terrain to aFontaine in Ann Arbor, MI and the service center reprogramed the Transmission Control Module and setup with SPS 0.7 *Yes, the vehicle was inspected by LaFontaine dealership in Ann Arbor, MI *No warning messages, I could hear the transmission not shifting when it should be. The transmission problem sta…

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ODI 11424220

*Check Engine Light on, Short to Voltage inside Hood Switch Setting P257F. Switch Must Be Replaced, Recall N192216311 Cust May be Able to Shift Out of Park OP 9104813 Reprogram ECM .3 WCC 11YN37748687 *Scared to drive vehicle when the hood switch was the problem. Did not want to driveon the road and the hood fly up and I would be unable to see out of the front windshield. *Yes, vehicle inspected by LaFontaine in Ann Arbor, MI. *Vehicle was inspected by LaFontaine in Ann Arbor, MI. *Engine Light was on.

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ODI 11424230

*The service transmission message coming on and the vehicle goes into neutral and stalls, service transmission light comes on while on highway and the vehicle goes into park and loses power and stalls, All wheel drive message coming on, traction light coming on, going about 74 mph on highway and speed gauge dropping, low fuel light coming on even thought it has 3/4 tank of gas. *I almost got ran into from behind twice when the vehicle went into neutral and into park by an 18 wheeler truck as I was trying to pull over onto the shoulder of the hi…

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0
3
ODI 11219404 · 11,000 mi

I PURCHASED A 2019 GMC TERRAIN VIN: [XXX] ON JAN 17, 2019 AT RIZZA BUICK GMC 8415 W. 159TH STREET, TINLEY PARK IL, 60487, ON JANUARY 17, 2019. THIS WAS MY FIRST BRAND NEW CAR AND I WAS EXCITED. I TRADED IN A 2014 GMC TERRAIN IN THE PROCESS, KNOWING I WOULD BE UPSIDE DOWN ON THE LOAN. I HAD THE FIRST SERVICE DONE ON APRIL 23, 2019 AT SAID DEALERSHIP. AT THAT VISIT I EXPLAINED THAT I WAS HEARING A NOISE ON THE PASSENGER SIDE VENT EVEN WHEN THE HVAC WAS NOT RUNNING. I WAS TOLD NOTHING WAS DETECTED AND MY VEHICLE WAS FINE ON MAY 24, 2019, I DROVE …

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ODI 11245016 · 17,000 mi

TL* THE CONTACT OWNS A 2019 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40-70 MPH, THE VEHICLE LOST POWER AND INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO SHAMALEY BUICK GMC (LOCATED AT 955 CROCKETT ST, EL PASO, TX 79922, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED AND THE POWER TRAIN CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE ON FOUR SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE F…

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ODI 11688959

Vehicle struggles to shift from low gears; seems to completely miss 3rd gear. Codes from maintenance indicate TCC slip

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00
Electrical System
15
ODI 11424218

*Trans clutch drag recall *While driving, it would take a minute to shift gears and the vehicles behind me would ride up on the back of my car until it would shift into the next gear and pick up speed to do the speed limit. *Took the Terrain to aFontaine in Ann Arbor, MI and the service center reprogramed the Transmission Control Module and setup with SPS 0.7 *Yes, the vehicle was inspected by LaFontaine dealership in Ann Arbor, MI *No warning messages, I could hear the transmission not shifting when it should be. The transmission problem sta…

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ODI 11424220

*Check Engine Light on, Short to Voltage inside Hood Switch Setting P257F. Switch Must Be Replaced, Recall N192216311 Cust May be Able to Shift Out of Park OP 9104813 Reprogram ECM .3 WCC 11YN37748687 *Scared to drive vehicle when the hood switch was the problem. Did not want to driveon the road and the hood fly up and I would be unable to see out of the front windshield. *Yes, vehicle inspected by LaFontaine in Ann Arbor, MI. *Vehicle was inspected by LaFontaine in Ann Arbor, MI. *Engine Light was on.

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ODI 11424230

*The service transmission message coming on and the vehicle goes into neutral and stalls, service transmission light comes on while on highway and the vehicle goes into park and loses power and stalls, All wheel drive message coming on, traction light coming on, going about 74 mph on highway and speed gauge dropping, low fuel light coming on even thought it has 3/4 tank of gas. *I almost got ran into from behind twice when the vehicle went into neutral and into park by an 18 wheeler truck as I was trying to pull over onto the shoulder of the hi…

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9
ODI 11418103

Driving down load. Brake pedal got stiff as a rock. Brakes started to lock up. Almost caused a collision, as the car would not stop

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ODI 11488409

I was driving through a four way intersection with my children and the breaks locked up and I couldn’t get to a stop. This was the middle of September: There are MULTIPLE complaints on this happening with my model and someone is going to die if it’s not recalled. This is a serious safety concern. There was NO warning, or light to prepare me for the problem. Please do something to help us.

Look up ODI 11488409 at NHTSA ↗

ODI 11541086

There are 3 recalls and one open on this car I was sold by a dealership, none of them ever fixed. I drive to work in the highway the car never had any warning light on but the RPMS would occasionally go up for no reason. I told the dealership the second day that it had issues , they took it and say they fixed the back brakes but did nothing about the engine or transmission whatsoever ever. This was the beginning of may and it was in the shop two weeks. I called my lender to even get out of the loan and a saleswoman even tried assisting me into …

Look up ODI 11541086 at NHTSA ↗

12
ODI 11424218

*Trans clutch drag recall *While driving, it would take a minute to shift gears and the vehicles behind me would ride up on the back of my car until it would shift into the next gear and pick up speed to do the speed limit. *Took the Terrain to aFontaine in Ann Arbor, MI and the service center reprogramed the Transmission Control Module and setup with SPS 0.7 *Yes, the vehicle was inspected by LaFontaine dealership in Ann Arbor, MI *No warning messages, I could hear the transmission not shifting when it should be. The transmission problem sta…

Look up ODI 11424218 at NHTSA ↗

ODI 11424220

*Check Engine Light on, Short to Voltage inside Hood Switch Setting P257F. Switch Must Be Replaced, Recall N192216311 Cust May be Able to Shift Out of Park OP 9104813 Reprogram ECM .3 WCC 11YN37748687 *Scared to drive vehicle when the hood switch was the problem. Did not want to driveon the road and the hood fly up and I would be unable to see out of the front windshield. *Yes, vehicle inspected by LaFontaine in Ann Arbor, MI. *Vehicle was inspected by LaFontaine in Ann Arbor, MI. *Engine Light was on.

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ODI 11424230

*The service transmission message coming on and the vehicle goes into neutral and stalls, service transmission light comes on while on highway and the vehicle goes into park and loses power and stalls, All wheel drive message coming on, traction light coming on, going about 74 mph on highway and speed gauge dropping, low fuel light coming on even thought it has 3/4 tank of gas. *I almost got ran into from behind twice when the vehicle went into neutral and into park by an 18 wheeler truck as I was trying to pull over onto the shoulder of the hi…

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—
5
ODI 11348999 · 13,000 mi

TWO INCIDENT WARNINGS ON MY DASHBOARD SAYING OF MY BACK HATCH WAS OPEN WHEN IT WAS NOT. HAD IT SERVICED BECAUSE THE DASH WARNING WOULD NOT SHUT OFF. SERVICE SAID IT WAS FIXED THEN HAPPENED AGAIN. TWICE THIS HAPPENED INTERMITTENTLY. ANOTHER INCIDENT WHEN ON NAVIGATION SCREEN, WHEN THE NAVIGATOR GAVE DIRECTIONS IT CHANGED TO PHONE SCREEN AND WENT BACK TO NAVIGATION SCREEN WHEN SHE STOPPED TALKING, LIKE SHE WAS CALLING ME TO VERBALLY GIVE ME DIRECTIONS! THE MOST WORRISOME WAS AS I WAS GOING 50 MPH ON CITY STREET, MY GAS PEDDLE STOPPED ENGAGING W…

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ODI 11560928

It began with showing "Service Brake Assist" for about 2 weeks + then on Dec 18th 2023 around 10:30 as my fiancé was stopped at a stoplight and all of sudden when the light turned green she attempted to continue forward as traffic started to move only to stall stalled out before any movement could be achieve the battery was reading severely depleted and the vehicle would not function at all she was stuck in Drive and could not put the vehicle in neutral or even park to even try to restart the vehicle, she could not even turn the steering whe…

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ODI 11630894

Blue screen with the message "Service Rear Vision System"

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0
3
ODI 11348999 · 13,000 mi

TWO INCIDENT WARNINGS ON MY DASHBOARD SAYING OF MY BACK HATCH WAS OPEN WHEN IT WAS NOT. HAD IT SERVICED BECAUSE THE DASH WARNING WOULD NOT SHUT OFF. SERVICE SAID IT WAS FIXED THEN HAPPENED AGAIN. TWICE THIS HAPPENED INTERMITTENTLY. ANOTHER INCIDENT WHEN ON NAVIGATION SCREEN, WHEN THE NAVIGATOR GAVE DIRECTIONS IT CHANGED TO PHONE SCREEN AND WENT BACK TO NAVIGATION SCREEN WHEN SHE STOPPED TALKING, LIKE SHE WAS CALLING ME TO VERBALLY GIVE ME DIRECTIONS! THE MOST WORRISOME WAS AS I WAS GOING 50 MPH ON CITY STREET, MY GAS PEDDLE STOPPED ENGAGING W…

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ODI 11361931 · 18,800 mi

9/30/20 DRIVING HOME AND WAS ACCELERATING TO PASS ANOTHER VEHICLE, THE TCS AND STABILITRAK LIGHTS CAME ON AND CHECK ENGINE LIGHT BEGAN TO FLASH. A BRIEF MESSAGE POPPED UP TO SERVICE THE TCS SYSTEM AND WENT AWAY. CHECK ENGINE LIGHT STOPPED FLASHING BUT TCS & STABILITRAK/TRACTION LIGHTS REMAINED ON. I STOPPED THE VEHICLE AS SOON AS I COULD, TURNED IT OFF, WAITING A FEW MINUTES AND RESTARTED - ALL LIGHTS HAD TURNED OFF. PROBLEM HAS NOT REPLICATED, BUT AM SCHEDULED FOR SERVICE (OIL CHANGE) AT DEALER TASCA BUICK GMC SAT OCT 3RD, WILL DISCUSS DURING …

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ODI 11473648

The contact's wife owns a 2019 GMC Terrain. The contact stated that upon making a left turn, the steering wheel would forcefully jerk to right, thrusting the vehicle into the opposite direction. The contact stated that the service ESC and service brake assist warning lights were illuminated. The warning lights would disappear soon after the failure as well as upon restart. The contact had taken the vehicle to the dealer on multiple occasions where he was repeatedly informed that unless the service light was illuminated upon arrival to the deale…

Look up ODI 11473648 at NHTSA ↗

3
ODI 11442500

While driving the car cut off on us. Started the car and the dash lights were on. Also Navigation stopped working. Took the car to bellamy Strickland and they said no issues was found. Got the car back 12/02_2021 Car seems to be ok at the moment. Melissa at bellamy stated it could have been a computer glitch. Car only has 20k miles on it.

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ODI 11505922

The car cuts off during driving and when u crack it back up the dash light do not work. But then the dealership said its a known issues but the car just needs to be reset...... but cutting off while driving can be dangerous. It's something a car should not do

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ODI 11640766

Headlights flicker when auto stop releases and clicks back on to move the vehicle. This happens when it wants too but usually at the same time service parking brake will pop up, followed by steering is reduced, drive with care.. Lets see what else. Carplay no longer works. No sound. sd card error pops up. Car will not play music through a cord but will via bluetooth, but charges a phone. OnStar light flickering between green and red until I turned off power to the liftgate. (manually clicking over knob to disable) Headlights flickering can caus…

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Unknown Or Other
5
ODI 11580083

While driving on 95, I lost all engine and power breaks with no warning. A message came up on my dash stating that I had lost engine power. Fortunately an exit was up ahead so I was able to get there and coast down the ramp. I attempted to make a right turn to get out of the way but ran out of momentum. Dealership stated my vacuum break pump failed and went into the cam shaft. They had to replace those and the solenoid actuator and value. They also conducted an oil change. I received it back yesterday, started the car today and the check engine…

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ODI 11685543

Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating “engine speed reduced” and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I’m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating “service breaks”. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. …

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ODI 11698842

Vehicle has had check engine light and engine reduced power flicking on and off for months, randomly reducing power on highway or nearly causing accidents. Brought car to GMC dealer, they said it was underboost code and needed new turbo. Paid over 7,000$ for repair. Next morning, same issue still was happening. I believe my vehicle has EMISSIONS recall issue “N192271200 Charge Air Cooler Disconnect at Throttle Body” but GM has not properly attached my vin number for this recall repair. I have poured thousands into repairs out of pocket and the …

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5
ODI 11560928

It began with showing "Service Brake Assist" for about 2 weeks + then on Dec 18th 2023 around 10:30 as my fiancé was stopped at a stoplight and all of sudden when the light turned green she attempted to continue forward as traffic started to move only to stall stalled out before any movement could be achieve the battery was reading severely depleted and the vehicle would not function at all she was stuck in Drive and could not put the vehicle in neutral or even park to even try to restart the vehicle, she could not even turn the steering whe…

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ODI 11580083

While driving on 95, I lost all engine and power breaks with no warning. A message came up on my dash stating that I had lost engine power. Fortunately an exit was up ahead so I was able to get there and coast down the ramp. I attempted to make a right turn to get out of the way but ran out of momentum. Dealership stated my vacuum break pump failed and went into the cam shaft. They had to replace those and the solenoid actuator and value. They also conducted an oil change. I received it back yesterday, started the car today and the check engine…

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ODI 11685543

Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating “engine speed reduced” and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I’m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating “service breaks”. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. …

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0
5
ODI 11348999 · 13,000 mi

TWO INCIDENT WARNINGS ON MY DASHBOARD SAYING OF MY BACK HATCH WAS OPEN WHEN IT WAS NOT. HAD IT SERVICED BECAUSE THE DASH WARNING WOULD NOT SHUT OFF. SERVICE SAID IT WAS FIXED THEN HAPPENED AGAIN. TWICE THIS HAPPENED INTERMITTENTLY. ANOTHER INCIDENT WHEN ON NAVIGATION SCREEN, WHEN THE NAVIGATOR GAVE DIRECTIONS IT CHANGED TO PHONE SCREEN AND WENT BACK TO NAVIGATION SCREEN WHEN SHE STOPPED TALKING, LIKE SHE WAS CALLING ME TO VERBALLY GIVE ME DIRECTIONS! THE MOST WORRISOME WAS AS I WAS GOING 50 MPH ON CITY STREET, MY GAS PEDDLE STOPPED ENGAGING W…

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ODI 11560928

It began with showing "Service Brake Assist" for about 2 weeks + then on Dec 18th 2023 around 10:30 as my fiancé was stopped at a stoplight and all of sudden when the light turned green she attempted to continue forward as traffic started to move only to stall stalled out before any movement could be achieve the battery was reading severely depleted and the vehicle would not function at all she was stuck in Drive and could not put the vehicle in neutral or even park to even try to restart the vehicle, she could not even turn the steering whe…

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ODI 11630894

Blue screen with the message "Service Rear Vision System"

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—0
1
ODI 11348999 · 13,000 mi

TWO INCIDENT WARNINGS ON MY DASHBOARD SAYING OF MY BACK HATCH WAS OPEN WHEN IT WAS NOT. HAD IT SERVICED BECAUSE THE DASH WARNING WOULD NOT SHUT OFF. SERVICE SAID IT WAS FIXED THEN HAPPENED AGAIN. TWICE THIS HAPPENED INTERMITTENTLY. ANOTHER INCIDENT WHEN ON NAVIGATION SCREEN, WHEN THE NAVIGATOR GAVE DIRECTIONS IT CHANGED TO PHONE SCREEN AND WENT BACK TO NAVIGATION SCREEN WHEN SHE STOPPED TALKING, LIKE SHE WAS CALLING ME TO VERBALLY GIVE ME DIRECTIONS! THE MOST WORRISOME WAS AS I WAS GOING 50 MPH ON CITY STREET, MY GAS PEDDLE STOPPED ENGAGING W…

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0
Vehicle Speed Control
2
ODI 11219404 · 11,000 mi

I PURCHASED A 2019 GMC TERRAIN VIN: [XXX] ON JAN 17, 2019 AT RIZZA BUICK GMC 8415 W. 159TH STREET, TINLEY PARK IL, 60487, ON JANUARY 17, 2019. THIS WAS MY FIRST BRAND NEW CAR AND I WAS EXCITED. I TRADED IN A 2014 GMC TERRAIN IN THE PROCESS, KNOWING I WOULD BE UPSIDE DOWN ON THE LOAN. I HAD THE FIRST SERVICE DONE ON APRIL 23, 2019 AT SAID DEALERSHIP. AT THAT VISIT I EXPLAINED THAT I WAS HEARING A NOISE ON THE PASSENGER SIDE VENT EVEN WHEN THE HVAC WAS NOT RUNNING. I WAS TOLD NOTHING WAS DETECTED AND MY VEHICLE WAS FINE ON MAY 24, 2019, I DROVE …

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ODI 11268428 · 4,697 mi

ON AUGUST 23, 2019, MY VEHICLE INCURRED AN ENGINE AND TRANSMISSION FAILURE REPORTED BY GMC ONSTAR APPLICATION. THE SYMPTOMS OF FAILURE ARE REPEATED ACCELERATION SPEED CONTROL CAUSING SPEED LIMIT VIOLATIONS, INTERFERENCE WITH OTHER MOVING TRAFFIC, SPOUSAL TRAUMA, AND ILLUMINATION OF MULTIPLE DISPLAY WINDOW LIGHTS IN THE DASHBOARD BEHIND STEERING WHEEL. ON OCTOBER 14, 2019, THERE WAS A REOCCURRENCE OF THE SAME ISSUE. IN FACT, THIS REPORT IS TO GET AHEAD OF THE PROBLEM BEFORE TAKING VEHICLE FOR SERVICE THIS MORNING, OCTOBER 15, 2019, AT SEWELL BUI…

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1
ODI 11676573

Friday July 25, 2025 I was driving my 2019 GMC Terrain SLE and when exiting the interstate the brake pedal got hard and I could not stop. After almost rear ending another vehicle, I got the vehicle into the ditch and safely off the road. After several attempts to correct the problem, I was unsuccessful. The vehicle was towed home and seen by a mechanic. The vacuum pump went out while I was driving.

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3
ODI 11219404 · 11,000 mi

I PURCHASED A 2019 GMC TERRAIN VIN: [XXX] ON JAN 17, 2019 AT RIZZA BUICK GMC 8415 W. 159TH STREET, TINLEY PARK IL, 60487, ON JANUARY 17, 2019. THIS WAS MY FIRST BRAND NEW CAR AND I WAS EXCITED. I TRADED IN A 2014 GMC TERRAIN IN THE PROCESS, KNOWING I WOULD BE UPSIDE DOWN ON THE LOAN. I HAD THE FIRST SERVICE DONE ON APRIL 23, 2019 AT SAID DEALERSHIP. AT THAT VISIT I EXPLAINED THAT I WAS HEARING A NOISE ON THE PASSENGER SIDE VENT EVEN WHEN THE HVAC WAS NOT RUNNING. I WAS TOLD NOTHING WAS DETECTED AND MY VEHICLE WAS FINE ON MAY 24, 2019, I DROVE …

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ODI 11245016 · 17,000 mi

TL* THE CONTACT OWNS A 2019 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40-70 MPH, THE VEHICLE LOST POWER AND INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO SHAMALEY BUICK GMC (LOCATED AT 955 CROCKETT ST, EL PASO, TX 79922, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED AND THE POWER TRAIN CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE ON FOUR SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE F…

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ODI 11688959

Vehicle struggles to shift from low gears; seems to completely miss 3rd gear. Codes from maintenance indicate TCC slip

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00—00
Electronic Stability Control (Esc)000
3
ODI 11348999 · 13,000 mi

TWO INCIDENT WARNINGS ON MY DASHBOARD SAYING OF MY BACK HATCH WAS OPEN WHEN IT WAS NOT. HAD IT SERVICED BECAUSE THE DASH WARNING WOULD NOT SHUT OFF. SERVICE SAID IT WAS FIXED THEN HAPPENED AGAIN. TWICE THIS HAPPENED INTERMITTENTLY. ANOTHER INCIDENT WHEN ON NAVIGATION SCREEN, WHEN THE NAVIGATOR GAVE DIRECTIONS IT CHANGED TO PHONE SCREEN AND WENT BACK TO NAVIGATION SCREEN WHEN SHE STOPPED TALKING, LIKE SHE WAS CALLING ME TO VERBALLY GIVE ME DIRECTIONS! THE MOST WORRISOME WAS AS I WAS GOING 50 MPH ON CITY STREET, MY GAS PEDDLE STOPPED ENGAGING W…

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ODI 11361931 · 18,800 mi

9/30/20 DRIVING HOME AND WAS ACCELERATING TO PASS ANOTHER VEHICLE, THE TCS AND STABILITRAK LIGHTS CAME ON AND CHECK ENGINE LIGHT BEGAN TO FLASH. A BRIEF MESSAGE POPPED UP TO SERVICE THE TCS SYSTEM AND WENT AWAY. CHECK ENGINE LIGHT STOPPED FLASHING BUT TCS & STABILITRAK/TRACTION LIGHTS REMAINED ON. I STOPPED THE VEHICLE AS SOON AS I COULD, TURNED IT OFF, WAITING A FEW MINUTES AND RESTARTED - ALL LIGHTS HAD TURNED OFF. PROBLEM HAS NOT REPLICATED, BUT AM SCHEDULED FOR SERVICE (OIL CHANGE) AT DEALER TASCA BUICK GMC SAT OCT 3RD, WILL DISCUSS DURING …

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ODI 11473648

The contact's wife owns a 2019 GMC Terrain. The contact stated that upon making a left turn, the steering wheel would forcefully jerk to right, thrusting the vehicle into the opposite direction. The contact stated that the service ESC and service brake assist warning lights were illuminated. The warning lights would disappear soon after the failure as well as upon restart. The contact had taken the vehicle to the dealer on multiple occasions where he was repeatedly informed that unless the service light was illuminated upon arrival to the deale…

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1
ODI 11348999 · 13,000 mi

TWO INCIDENT WARNINGS ON MY DASHBOARD SAYING OF MY BACK HATCH WAS OPEN WHEN IT WAS NOT. HAD IT SERVICED BECAUSE THE DASH WARNING WOULD NOT SHUT OFF. SERVICE SAID IT WAS FIXED THEN HAPPENED AGAIN. TWICE THIS HAPPENED INTERMITTENTLY. ANOTHER INCIDENT WHEN ON NAVIGATION SCREEN, WHEN THE NAVIGATOR GAVE DIRECTIONS IT CHANGED TO PHONE SCREEN AND WENT BACK TO NAVIGATION SCREEN WHEN SHE STOPPED TALKING, LIKE SHE WAS CALLING ME TO VERBALLY GIVE ME DIRECTIONS! THE MOST WORRISOME WAS AS I WAS GOING 50 MPH ON CITY STREET, MY GAS PEDDLE STOPPED ENGAGING W…

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0—0
Exterior Lighting
2
ODI 11442500

While driving the car cut off on us. Started the car and the dash lights were on. Also Navigation stopped working. Took the car to bellamy Strickland and they said no issues was found. Got the car back 12/02_2021 Car seems to be ok at the moment. Melissa at bellamy stated it could have been a computer glitch. Car only has 20k miles on it.

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ODI 11505922

The car cuts off during driving and when u crack it back up the dash light do not work. But then the dealership said its a known issues but the car just needs to be reset...... but cutting off while driving can be dangerous. It's something a car should not do

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1
ODI 11531074

When parked in home driveway brake lights came on with no one in car or driven during the day. Only way to turn off brake is to remote start & then cut off engine with Fob. Dealer diagnostic unable to find issue & condition didn't occur when at their location.

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0
3
ODI 11442500

While driving the car cut off on us. Started the car and the dash lights were on. Also Navigation stopped working. Took the car to bellamy Strickland and they said no issues was found. Got the car back 12/02_2021 Car seems to be ok at the moment. Melissa at bellamy stated it could have been a computer glitch. Car only has 20k miles on it.

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ODI 11505922

The car cuts off during driving and when u crack it back up the dash light do not work. But then the dealership said its a known issues but the car just needs to be reset...... but cutting off while driving can be dangerous. It's something a car should not do

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ODI 11640766

Headlights flicker when auto stop releases and clicks back on to move the vehicle. This happens when it wants too but usually at the same time service parking brake will pop up, followed by steering is reduced, drive with care.. Lets see what else. Carplay no longer works. No sound. sd card error pops up. Car will not play music through a cord but will via bluetooth, but charges a phone. OnStar light flickering between green and red until I turned off power to the liftgate. (manually clicking over knob to disable) Headlights flickering can caus…

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000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

41 mentions · 22.2% of complaints

Median mileage: 41,000 mi (18 usable records).

ODI 11202890 · 2,500 mi

I HAVE A 2019 GMC TERRIAN WITH 2500 MILES. I WAS DRIVING IT AND THE CAR FLASHED LOW FUEL, CHECK TRANSMISSION AND CHECK ENGINE WARNING AND SHUT DOWN WHILE I WAS AS A HIGHWAY SPEED. I WAS FORTUNATELY OK, HOWEVER IT STRANDED ME AT A SPOT WITH MERGING TRAFFIC, NO SHOULDER AND NO POWER TO GET THE VEHICLE OUT OF THERE. THE VEHICLE WAS ABLE TO START UP SHORTLY, THEN I HAD TO DEAL WITH GETTING GOING AGAIN IN THIS PRECARIOUS SPOT.

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ODI 11203697 · 400 mi

CAR HAS LESS THAT 1000 MILES AND THE CHECK ENGINE LIGHT HAS BEEN ON 3 TIMES WITH A P0442

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ODI 11219404 · 11,000 mi

I PURCHASED A 2019 GMC TERRAIN VIN: [XXX] ON JAN 17, 2019 AT RIZZA BUICK GMC 8415 W. 159TH STREET, TINLEY PARK IL, 60487, ON JANUARY 17, 2019. THIS WAS MY FIRST BRAND NEW CAR AND I WAS EXCITED. I TRADED IN A 2014 GMC TERRAIN IN THE PROCESS, KNOWING I WOULD BE UPSIDE DOWN ON THE LOAN. I HAD THE FIRST SERVICE DONE ON APRIL 23, 2019 AT SAID DEALERSHIP. AT THAT VISIT I EXPLAINED THAT I WAS HEARING A NOISE ON THE PASSENGER SIDE VENT EVEN WHEN THE HVAC WAS NOT RUNNING. I WAS TOLD NOTHING WAS DETECTED AND MY VEHICLE WAS FINE ON MAY 24, 2019, I DROVE …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

31 mentions · 16.8% of complaints

Median mileage: 59,000 mi (8 usable records).

ODI 11153254 · 130 mi

WHEN TRYING TO START VEHICLE WITH PUSH BUTTON IGNITION AND BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO START. THE DASH LIGHTS WOULD COME ON AND ERROR MESSAGES SUCH AS LOW BATTERY CAME UP ON DASH DISPLAY. VEHICLE WAS PURCHASED ON 11/17/18. TWO SEPARATE OCCASIONS OCCURRED WHERE THE CAR HAD TO BE JUMPED. ONE ON 11/21/18 AND 11/22/18. UNSURE IF AN ELECTRICAL WIRING ISSUE OR BATTERY ISSUE?

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ODI 11193889

STOP AND GO TRAFFIC ON I-75. THE VEHICLE JUMPED FORWARD. DRIVER TRYING TO PUSH THE BRAKE PEDAL BUT IT WAS NOT WORKING, AUTO SENSORING HAD TAKEN OVER THE VEHICLE AND CAUSED THE VEHICLE TO REARENDED THE VEHICLE AHEAD OF IT PUSHING THAT VEHICLE INTO THE VEHICLE AHEAD OF THAT ONE.

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ODI 11418103

Driving down load. Brake pedal got stiff as a rock. Brakes started to lock up. Almost caused a collision, as the car would not stop

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

16 mentions · 8.6% of complaints

Median mileage: 22,000 mi (4 usable records).

ODI 11222812 · 5,565 mi

JUST OVER 5200 MILES STARTED EXPERIENCING TRANSMISSION SLIPPAGE WHEN STOPPING OR STARTING. AROUND 5500 MILES STARTED HEARING LOUD CLICKING ROARING SOUND. WAS RETURNING HOME FROM VACATION ON A SATURDAY AFTERNOON AND KNEW ALL SERVICE AREAS OF ALL GM DEALERSHIPS WOULD BE CLOSED BUT HEADED TO A NEARBY CHEVROLET DEALERSHIP IN BOSSIER CITY, LA TO LEAVE CAR TO BE LOOKED AT ON MONDAY. NEVER MADE IT. CAR STALLED AND WOULD NOT GO INTO ANY GEAR. HAD IT TOWED TO DEALERSHIP. I LEFT CAR AND RETURNED HOME TO MCKINNEY TX. FOLLOWING TUESDAY RECEIVED TEXT…

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ODI 11245016 · 17,000 mi

TL* THE CONTACT OWNS A 2019 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40-70 MPH, THE VEHICLE LOST POWER AND INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO SHAMALEY BUICK GMC (LOCATED AT 955 CROCKETT ST, EL PASO, TX 79922, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED AND THE POWER TRAIN CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE ON FOUR SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE F…

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ODI 11396389 · 27,000 mi

WHEN I SHIFT IT FROM REVERSE TO DRIVE ON A VERY SLIGHT INCLINE, THE ENGINE WILL REV AND NOT ACCELERATE AFTER I INITIALLY START MOVING FORWARD. IT ACTUALLY ALMOST COMES TO A STOP BEFORE FINALLY ACCELERATING. IT HAS NOW STARTED DOING IT WHILE DRIVING AND STALLED IN THE HIGHWAY ON 2/13. I CARRIED IT LAST YEAR FOR THE SAME ISSUE, BUT THEY TOLD ME THEY COULDN'T DUPLICATE IT. TODAY, THEY TOLD ME THE SAME THING. THEY CAN'T EXPLAIN WHY IT STALLED IN THE MIDDLE OF THE ROAD. EVEN THOUGH THE CHECK ENGINE LIGHT CAME ON AND ON-STAR TOLD ME TO CARRY IT TO A …

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

8 mentions · 4.3% of complaints

Median mileage: 60,000 mi (1 usable records).

ODI 11424233

*Service trans, check engine, stabilitrak, gas light, would not come out of 1st gear, stalled, started back up and jerked on the way to dealership, locks were flickering, lights would not light up for the PRNDL, shift to park message on, and vehicle would not start back up when pulled into service drive. *would not shift out of 1st gear while in traffic, vehicle stalled in traffic, vehicle jerked whi9le driving. *Confirmed by LaFontaine of Ann Arbor, MI *Vehicle inspected by LaFontaine of Ann Arbor, MI Service trans, check engine, stabilitrak…

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ODI 11473648

The contact's wife owns a 2019 GMC Terrain. The contact stated that upon making a left turn, the steering wheel would forcefully jerk to right, thrusting the vehicle into the opposite direction. The contact stated that the service ESC and service brake assist warning lights were illuminated. The warning lights would disappear soon after the failure as well as upon restart. The contact had taken the vehicle to the dealer on multiple occasions where he was repeatedly informed that unless the service light was illuminated upon arrival to the deale…

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ODI 11474103

The car failed to shift into gear. Message displayed, "transmission unable to shift" ,"2 gears selected " or "service transmission". Issued started in June 2022 while in drive thru line, when shifting from park to move the car would not shift. Had to turn car off for about 10 minutes and car was able to shift and drive normal. Check engine light came on about a week later and had checked for code p07b5. A couple of days later, light went back off. About 3 days later getting ready to leave home and car would not shift into gear again but turn c…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

4 mentions · 2.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11424233

*Service trans, check engine, stabilitrak, gas light, would not come out of 1st gear, stalled, started back up and jerked on the way to dealership, locks were flickering, lights would not light up for the PRNDL, shift to park message on, and vehicle would not start back up when pulled into service drive. *would not shift out of 1st gear while in traffic, vehicle stalled in traffic, vehicle jerked whi9le driving. *Confirmed by LaFontaine of Ann Arbor, MI *Vehicle inspected by LaFontaine of Ann Arbor, MI Service trans, check engine, stabilitrak…

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ODI 11682782

The GMC Terrain P187E transmission code indicates a problem with the transmission senor or shift interlock. It prevented our car from shifting into park. The car won't start now. We had to disconnect the battery because the car would not stop beeping. Milage is only 22000 miles and we have owned it for less then 2 months. It is a 9 speed transmission which I understand this to be an on going issue with this transmission.

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ODI 11758591

On Saturday, August 15th we were driving on the freeway when with no warning the check engine light came on and the vehicle began to run poorly, and then the vehicle lost electrical power and it became difficult to steer and the brake pedal became stiff, making it difficult to stop and pull over. The vehicle would not start on command but kept running very poorly, it also became impossible to shut the vehicle off until it seized. It was later towed to a local repair shop, and today, Friday August 21st the shop confirmed that the vacuum pump on …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

3 mentions · 1.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11480066

Our son and two daughters were driving on the highway at approximately 70mph when a message came up to say the engine was in "Reduced Engine Power". Although nothing seemed to change. The instruction for such and error message is to "get vehicle to a dealership within the next day." So they slowed to 60mph and continued on their way. About 8-10 minutes later another message popped up that said "Service Brake Assist", at which point they immediately tested the brakes and they worked. But 2-5 minutes later they tested the brakes again and the …

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ODI 11629553

My ESC randomly comes on. Service parking brake message comes on intermittently. Messages pop a up saying steering wheel assist limited, drive with care. Again, all of these are intermittent but when they happen my steering wheel locks up. Even mid turn. Being intermittent it doesn’t always happen and weather seems to affect when it happens, or that’s a coincidence.

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ODI 11685543

Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating “engine speed reduced” and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I’m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating “service breaks”. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. …

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b