Auto Recall Watch
U.S. public vehicle records

2013 Honda ACCORD CROSSTOUR problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

11 owner complaints analyzed

1 distinct recall campaigns

83,500 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 10 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 7 of 11 complaints (63.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior763.6%
Electrical and battery issues218.2%
Engine operation19.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
7
Electrical System
3
Power Train
1
Unknown Or Other
1
Component breakdown data
CategoryCount
Steering7
Electrical System3
Power Train1
Unknown Or Other1

Steering: 7; Electrical System: 3; Power Train: 1; Unknown Or Other: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
1
50,000 to 74,999
3
75,000 to 99,999
4
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9991
50,000 to 74,9993
75,000 to 99,9994
100,000 to 149,9992
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 3; 75,000 to 99,999: 4; 100,000 to 149,999: 2; 150,000 and above: 0

75,000 to 99,999 miles has the most reports with usable mileage (4). 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
6
2019
5
Complaints over time data
CategoryCount
20186
20195

2018: 6; 2019: 5

Pattern summary

Steering leads the component reports. Steering behavior appears in 7 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11076391 · 2018-03-05 (March 5, 2018)

POWER STEERING FAILURE. VERY HARD TO STEER. VERY DANGEROUS. EPS LIGHT CAME ON. WAS ABLE TO MAKE IT HOME.

Owner-reported narrative. 104,000 miles reported. Look up ODI 11076391 at NHTSA ↗

Owner report 11105035 · 2018-07-02 (July 2, 2018)

DRIVING TO WORK GOING AROUND A CURVE ON THE TURNPIKE AT 45 MPH AND THE POWER STEERING WENT OUT COULDNT STEER WENT OFF THE ROAD MISSING A TREE BY A FOOT.

Owner-reported narrative. 70,345 miles reported. Look up ODI 11105035 at NHTSA ↗

Owner report 11142166 · 2018-10-23 (October 23, 2018)

TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A STRANGE GRINDING NOISE COMING FROM THE STARTER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED SEVERAL TIMES OVER THE PERIOD OF THREE MONTHS. NAPLETON'S RIVER OAKS HONDA (17220 TORRENCE AVE, LANSING, IL 60438, [phone removed]) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STARTER AND THE GEAR SHIFTER BOX WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE …

Owner-reported narrative. 82,000 miles reported. Look up ODI 11142166 at NHTSA ↗

Owner report 11173466 · 2019-02-01 (February 1, 2019)

TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN IT WAS COLD STARTED. AN INDEPENDENT MECHANIC REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO JOHNSON CITY HONDA (2806 N ROAN ST, JOHNSON CITY, TN 37601, [phone removed]) WHERE IT WAS DETERMINED THAT THE STARTER COULD BE THE CAUSE OF THE FAILURE. THE REPAIR WOULD COST APPROXIMATELY $725. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 45,000.

Owner-reported narrative. 45,000 miles reported. Look up ODI 11173466 at NHTSA ↗

Owner report 11142743 · 2018-10-25 (October 25, 2018)

LOSS OF POWER ASSISTED STEERING. EVENT 1. THE EPS LIGHT ON THE DASH ILLUMINATED ON START, UNABLE TO EXIT PARKING SPACE. SHUTTING DOWN THE CAR AND RESTARTING IT, CLEARED THE CONDITION. EVENT 2. WITHIN 15 MINUTES OF EVENT 1, THE EPS LIGHT LIT AND LOSS OF POWER ASSISTED STEERING WHILE DRIVING AT ~30 MPH ON A CITY STREET. CYCLED THE VEHICLE AND THE CONDITION CLEARED AGAIN. EVENT 3. WITHIN 10 MINUTES OF EVENT 2, THE SYMPTOMS OF EVENT 2 REPEATED. DROVE VEHICLE FOR 1 DAY WITHOUT ISSUE EVENT 4. ON START, NO POWER ASSISTED STEERING, CONDITION…

Owner-reported narrative. 71,700 miles reported. Look up ODI 11142743 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

11 unique complaints in this selection. Analysis snapshot: 2026-10-01.

90.9%Usable mileage10 / 11 records
100.0%Valid incident date11 / 11 records
100.0%Valid filing date11 / 11 records
100.0%Ordered incident and filing dates11 / 11 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2010201120122013
Engine
2745.0%
ODI 10477983 · 4,896 mi

FLOORBOARD/VIBRATION SHAKE AT 22MPH AND 72MPH. BRAKE PULSATION - DEALER TURNED ROTORS, REPLACED ROTORS, AND STILL HAVE BRAKE PULSATION. WE HAVE HAD NUMEROUS PROBLEMS WITH OUR HONDA CROSSTOUR - NORMAL ACCELERATION AT 22MPH GAS PEDAL, BRAKE, FLOORBOARDS SHAKE. WHEN CRUISING AT 72MPH OR GOING DOWN SLIGHT DECLINE ENTIRE CAR SHAKES. BRAKES WERE PULSATING AT 4896 MILES, 10K MILES, 18K MILES, AND STILL ARE NOT CORRECT AT 20K MILES. WHAT DEALER HAS DONE SO FAR - JUL 2011 - TURNED ROTORS, ROAD FORCE BALANCED TIRES/WHEELS - NO IMPROVEM…

Look up ODI 10477983 at NHTSA ↗

533.3%
ODI 10516146 · 24,000 mi

I HAD MY CAR SERVICED FOR REGULAR MAINTENANCE ON 5/31/ 2013. THIS MAINTENANCE INCLUDED ALL SCHEDULED MAINTENANCE AS SUGGESTED BY HONDA. ON 6/9/2013 I WAS DRIVING HOME FROM A TRIP ON AN INTERSTATE TRAVELING AT APPROXIMATELY 70 MPH WHEN I SUDDENLY LOST THE ABILITY TO ACCELERATE. THE CAR WAS OPERABLE, MEANING I HAD POWER FOR THE STEERING AND THE ENGINE WAS ON, HOWEVER I WAS UNABLE TO ACCELERATE. AN ENGINE LIGHT APPEARED ON THE DASH. FORTUNATELY, I WAS ON THE RIGHT HAND SIDE OF THE INTERSTATE AT AN EXIT POINT. I EXITED THE INTERSTATE TO A GAS …

Look up ODI 10516146 at NHTSA ↗

112.5%
ODI 11040477 · 109,000 mi

WHILE DRIVING CAR ENGINE LIGHT CAME ON ENGINE RAN ROUGH NEXT THE TRACTION CONTROL CAME ON, WILL NOT TURN OFF. NOW AFTER CHECKING THE OIL ADDED LESS THAN A QAURT,STILL ROUGH MISFIRES.

Look up ODI 11040477 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
1525.0%
ODI 10477983 · 4,896 mi

FLOORBOARD/VIBRATION SHAKE AT 22MPH AND 72MPH. BRAKE PULSATION - DEALER TURNED ROTORS, REPLACED ROTORS, AND STILL HAVE BRAKE PULSATION. WE HAVE HAD NUMEROUS PROBLEMS WITH OUR HONDA CROSSTOUR - NORMAL ACCELERATION AT 22MPH GAS PEDAL, BRAKE, FLOORBOARDS SHAKE. WHEN CRUISING AT 72MPH OR GOING DOWN SLIGHT DECLINE ENTIRE CAR SHAKES. BRAKES WERE PULSATING AT 4896 MILES, 10K MILES, 18K MILES, AND STILL ARE NOT CORRECT AT 20K MILES. WHAT DEALER HAS DONE SO FAR - JUL 2011 - TURNED ROTORS, ROAD FORCE BALANCED TIRES/WHEELS - NO IMPROVEM…

Look up ODI 10477983 at NHTSA ↗

00.0%

No examples available for this selection.

337.5%
ODI 11040477 · 109,000 mi

WHILE DRIVING CAR ENGINE LIGHT CAME ON ENGINE RAN ROUGH NEXT THE TRACTION CONTROL CAME ON, WILL NOT TURN OFF. NOW AFTER CHECKING THE OIL ADDED LESS THAN A QAURT,STILL ROUGH MISFIRES.

Look up ODI 11040477 at NHTSA ↗

19.1%
ODI 11142166 · 82,000 mi

TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A STRANGE GRINDING NOISE COMING FROM THE STARTER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED SEVERAL TIMES OVER THE PERIOD OF THREE MONTHS. NAPLETON'S RIVER OAKS HONDA (17220 TORRENCE AVE, LANSING, IL 60438, [phone removed]) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STARTER AND THE GEAR SHIFTER BOX WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE …

Look up ODI 11142166 at NHTSA ↗

Steering
35.0%
ODI 10452737 · 16,000 mi

APPLIED BRAKES ON FREEWAY AT 70 MPH TO EXIT RAMP,STEERING WHEEL STARTED TO VIBRATE . MY 2010 HONDA CROSSTOUR HAS APPROX. 16000 MILES. VEHICLE IS UNSTABLE WHEN THIS OCCURS. *TR

Look up ODI 10452737 at NHTSA ↗

00.0%

No examples available for this selection.

112.5%
ODI 11233039

I HAVE BEEN DRIVING HONDA (ACCORD) CARS FOR OVER 40 YEARS. NOW I OWN A HONDA CROSSTOUR. GREAT CAR! I DO NOT DRIVE VERY MUCH AND ONLY LOCALLY. MY AVERAGE ANNUAL MILEAGE IS ABOUT 7,000 MILES. MY CROSSTOUR IS 7 YEARS OLD NOW AND HAS JUST REACHED 53,000 MILES. YESTERDAY I WAS TOLD THAT I I NEED A $1,600 REPAIR TO REPLACE THE "RACK AND PINION". APPARENTLY A TINY PIECE IS BROKEN ON IT. THIS IS VERY TROUBLING. EVEN THE AUTO REPAIR TOLD ME TO CONTACT HONDA AS THIS SHOULD BE UNDER WARRANTY.. MY CAR HAS ALWAYS BEEN MAINTAINED BY HONDA DEALERSHIPS…

Look up ODI 11233039 at NHTSA ↗

763.6%
ODI 11076391 · 104,000 mi

POWER STEERING FAILURE. VERY HARD TO STEER. VERY DANGEROUS. EPS LIGHT CAME ON. WAS ABLE TO MAKE IT HOME.

Look up ODI 11076391 at NHTSA ↗

Air Bags
58.3%
ODI 10888083

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA ACCORD CROSSTOUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10888083 at NHTSA ↗

320.0%
ODI 10896075

TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10896075 at NHTSA ↗

225.0%
ODI 11025019 · 150,000 mi

GLASS CAME OUT OF THE PASSENGER DOOR AIRBAG, BUT NO GLASS WAS BROKEN AND MY WINDOWS ARE ALL TINTED AND THIS WAS CLEAR GLASS IT WAS ALL OVER ME, IN MY EAR, SCALP ARMS AND WRISTS. I WAS HIT BY AN 18 WHEELER

Look up ODI 11025019 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
46.7%
ODI 10485393 · 46,900 mi

DRIVER ENTERED PARKING GARAGE, STOPPED, RECEIVED PARKING TICKET, ARM RAISED ON PARKING ENTRANCE MACHINE, DRIVER REMOVED FOOT FROM BRAKE, CAR BEGAN TO ACCELERATE. SPEED CONTINUOUSLY INCREASED. DRIVER PRESSED BRAKES TWICE - NO RESPONSE FROM BRAKES. DRIVER SWERVED RIGHT TO AVOID CAR ON LEFT. CAR JUMPED 5 INCH CURVE, KNOCKED OVER FREE STANDING METAL SIGN. CAR CONTINUED TO ACCELERATE. DRIVER SAW WALL AT LEFT AND AIMED CAR AT WALL, INTENTIONALLY. DRIVER BELIEVED THAT CRASHING CAR WAS THE ONLY WAY TO STOP THE CAR. DRIVER AIMED AT AND HIT WALL …

Look up ODI 10485393 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

327.3%
ODI 11142166 · 82,000 mi

TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A STRANGE GRINDING NOISE COMING FROM THE STARTER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED SEVERAL TIMES OVER THE PERIOD OF THREE MONTHS. NAPLETON'S RIVER OAKS HONDA (17220 TORRENCE AVE, LANSING, IL 60438, [phone removed]) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STARTER AND THE GEAR SHIFTER BOX WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE …

Look up ODI 11142166 at NHTSA ↗

Service Brakes
610.0%
ODI 10477983 · 4,896 mi

FLOORBOARD/VIBRATION SHAKE AT 22MPH AND 72MPH. BRAKE PULSATION - DEALER TURNED ROTORS, REPLACED ROTORS, AND STILL HAVE BRAKE PULSATION. WE HAVE HAD NUMEROUS PROBLEMS WITH OUR HONDA CROSSTOUR - NORMAL ACCELERATION AT 22MPH GAS PEDAL, BRAKE, FLOORBOARDS SHAKE. WHEN CRUISING AT 72MPH OR GOING DOWN SLIGHT DECLINE ENTIRE CAR SHAKES. BRAKES WERE PULSATING AT 4896 MILES, 10K MILES, 18K MILES, AND STILL ARE NOT CORRECT AT 20K MILES. WHAT DEALER HAS DONE SO FAR - JUL 2011 - TURNED ROTORS, ROAD FORCE BALANCED TIRES/WHEELS - NO IMPROVEM…

Look up ODI 10477983 at NHTSA ↗

16.7%
ODI 11447171

Vehicle constantly has the calibers seize , causing the brakes to lock on and warping the rotors. It has already happened four times and every Honda dealer stated there’s nothing they can do because there isn’t a recall.

Look up ODI 11447171 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
46.7%
ODI 10721333 · 79,000 mi

TWO WEEKS AGO, I WAS DRIVING AT APPROXIMATELY 55 MPH, THE CAR FELT AS IF IT WERE SWITCHING GEARS SLUGGISHLY. THEN I NOTICED THE ENGINE LIGHT HAD COME ON. I TOOK THE VEHICLE TO O'REILLY'S TO INVESTIGATE THE ENGINE LIGHT WHICH WAS CAUSED BY A P3400 CODE/BANK 1. I RESEARCHED THE CODE AND PURCHASED 2 QUARTS OF THE 0W20 SYNTHETIC OIL. THE LIGHT WENT OUT AFTER DRIVING APPROXIMATELY 10 MILES. I THEN MADE AN APPOINTMENT FOR AN OIL CHANGE, HOWEVER THE DEALERSHIP WAS CLOSED FOR THE MEMORIAL DAY HOLIDAY AND RESCHEDULED FOR TOMORROW (3 DAYS LATER). THE LI…

Look up ODI 10721333 at NHTSA ↗

16.7%
ODI 11447171

Vehicle constantly has the calibers seize , causing the brakes to lock on and warping the rotors. It has already happened four times and every Honda dealer stated there’s nothing they can do because there isn’t a recall.

Look up ODI 11447171 at NHTSA ↗

112.5%
ODI 11083078 · 40,460 mi

I WAS TRAVELING ON INTERSTATE91 IN VERMONT WHEN MY SUN ROOF EXPLODED, SHATTERING GLASS ALL OVER THE FRONT AND BACK SEATS AND FLOOR AS WELL AS COVERING ME. THE NOISE WAS DEAFENING AND I HAD NO IDEA WHAT WAS HAPPENING WHILE GOING ALONG AT A SPEED OF 69 MPH. I FEEL HONDA SHOULD HAVE BEEN RESPONSIBLE FOR THIS HAPPENING, BUT WHEN I CONTACTED THEIR CORPORATE OFFICE THEY TOLD ME THEY WAS NOTHING THEY WERE GOING TO DO TO HELP IF RAY THE COST!

Look up ODI 11083078 at NHTSA ↗

19.1%
ODI 11084015

VOICE RECOGNITION DOES NOT WORK . VERY INTERMITTENT . NOT WHAT I TELL IT . ALL OUT SIDE SOUND IS NOT INTERFERING .STATIONARY, PARKING LOT EMPTY 4:30 IN MORNING POWER STAYED IT WAS OFF AND YET MUSIC STILL PLAYED / HAVE VIDEO . TAKEN IN 3 TIMES TO DEALER / NOTHING WRONG THEY SAY

Look up ODI 11084015 at NHTSA ↗

Fuel/Propulsion System
35.0%
ODI 10819674 · 64,800 mi

EXCESS OIL CONSUMPTION. FIRST MADE AWARE BY OIL SERVICE TECHNICIAN WHEN THE CAR WAS JUST UNDER 5 YEARS OLD. TECHNICIAN SAID THEY NOTICE EXCESS CONSUMPTION AT THE PREVIOUS CHANGE, BUT THOUGHT IT WAS A FLUKE. SINCE THEN, HONDA HAS HAD ME RECORDING MILEAGE AND OIL LEVELS. AFTER NEARLY 8,000 MILES I HAD ENOUGH EVIDENCE FOR THEM TO DO A SOFTWARE UPDATE....WHICH DID NOT FIX THE PROBLEM. ONE THOUSAND MILES AFTER THE MOST RECENT OIL CHANGE, I HAD TO ADD 1/2 QUART. NOW THE LOCAL HONDA REPAIR SHOP SAYS THEY ARE TRYING TO CONVINCE HONDA TO DO A GOOD…

Look up ODI 10819674 at NHTSA ↗

00.0%

No examples available for this selection.

112.5%
ODI 11040477 · 109,000 mi

WHILE DRIVING CAR ENGINE LIGHT CAME ON ENGINE RAN ROUGH NEXT THE TRACTION CONTROL CAME ON, WILL NOT TURN OFF. NOW AFTER CHECKING THE OIL ADDED LESS THAN A QAURT,STILL ROUGH MISFIRES.

Look up ODI 11040477 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Steering71,023–99,200 mi88,000 mi7
ODI 11076391 · 104,000 mi

POWER STEERING FAILURE. VERY HARD TO STEER. VERY DANGEROUS. EPS LIGHT CAME ON. WAS ABLE TO MAKE IT HOME.

Look up ODI 11076391 at NHTSA ↗

ODI 11105035 · 70,345 mi

DRIVING TO WORK GOING AROUND A CURVE ON THE TURNPIKE AT 45 MPH AND THE POWER STEERING WENT OUT COULDNT STEER WENT OFF THE ROAD MISSING A TREE BY A FOOT.

Look up ODI 11105035 at NHTSA ↗

ODI 11110262 · 88,000 mi

TAKATA RECALL... MY DASHBOARD IS DISPLAYING A STEERING WHEEL SYMBOL AND THAT WARNING SIGN IS RESTRICTING MY WHEEL TO STEER PROPERLY.

Look up ODI 11110262 at NHTSA ↗

Electrical SystemToo few reports for a range82,000 mi3 (sparse)
ODI 11142166 · 82,000 mi

TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A STRANGE GRINDING NOISE COMING FROM THE STARTER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED SEVERAL TIMES OVER THE PERIOD OF THREE MONTHS. NAPLETON'S RIVER OAKS HONDA (17220 TORRENCE AVE, LANSING, IL 60438, [phone removed]) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STARTER AND THE GEAR SHIFTER BOX WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE …

Look up ODI 11142166 at NHTSA ↗

ODI 11173466 · 45,000 mi

TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN IT WAS COLD STARTED. AN INDEPENDENT MECHANIC REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO JOHNSON CITY HONDA (2806 N ROAN ST, JOHNSON CITY, TN 37601, [phone removed]) WHERE IT WAS DETERMINED THAT THE STARTER COULD BE THE CAUSE OF THE FAILURE. THE REPAIR WOULD COST APPROXIMATELY $725. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 45,000.

Look up ODI 11173466 at NHTSA ↗

ODI 11234946 · 85,000 mi

THE STARTER FAILS TO START THE CAR. THE STARTER THROWS OUT THE PINION ,BUT FAILS TO ENGAGE THE FLY WHEEL AND CRANK THE MOTOR. STARTS OUT INTERMITENT AND STEADILY GETS WORSE. I HAVE REPLACED THE STARTER 3 TIMES, ONE AFTER MARKET REFURB STARTER FAILED RIGHT OUT OF THE BOX. HONDA HAS A SERVICE BULLETIN THAT DOCUMENTS THIS FAILURE , BUT TELL THE OWNER TO REPLACE THE STARTER AND ROTATE THE FLY WHEEL ON THE TORQUE CONVERTOR. THIS DOES NOT FIX THE ISSUE. THE ISSUE IS A POORLY MACHINED SHAFT INSIDE THE STARTER ON WHICH THE PINION GEAR FLOATS. OVER TIM…

Look up ODI 11234946 at NHTSA ↗

Power TrainToo few reports for a range82,000 mi1 (sparse)
ODI 11142166 · 82,000 mi

TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A STRANGE GRINDING NOISE COMING FROM THE STARTER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED SEVERAL TIMES OVER THE PERIOD OF THREE MONTHS. NAPLETON'S RIVER OAKS HONDA (17220 TORRENCE AVE, LANSING, IL 60438, [phone removed]) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STARTER AND THE GEAR SHIFTER BOX WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE …

Look up ODI 11142166 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2012: 0 complaints · 2013: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2012000
2013000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2012800
20131100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSteeringElectrical SystemPower TrainUnknown Or Other
Steering—000
Electrical System0—
1
ODI 11142166 · 82,000 mi

TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A STRANGE GRINDING NOISE COMING FROM THE STARTER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED SEVERAL TIMES OVER THE PERIOD OF THREE MONTHS. NAPLETON'S RIVER OAKS HONDA (17220 TORRENCE AVE, LANSING, IL 60438, [phone removed]) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STARTER AND THE GEAR SHIFTER BOX WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE …

Look up ODI 11142166 at NHTSA ↗

0
Power Train0
1
ODI 11142166 · 82,000 mi

TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A STRANGE GRINDING NOISE COMING FROM THE STARTER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED SEVERAL TIMES OVER THE PERIOD OF THREE MONTHS. NAPLETON'S RIVER OAKS HONDA (17220 TORRENCE AVE, LANSING, IL 60438, [phone removed]) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STARTER AND THE GEAR SHIFTER BOX WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE …

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—0
Unknown Or Other000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Steering assistance concerns

6 mentions · 54.5% of complaints

Median mileage: 83,050 mi (6 usable records).

ODI 11076391 · 104,000 mi

POWER STEERING FAILURE. VERY HARD TO STEER. VERY DANGEROUS. EPS LIGHT CAME ON. WAS ABLE TO MAKE IT HOME.

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ODI 11105035 · 70,345 mi

DRIVING TO WORK GOING AROUND A CURVE ON THE TURNPIKE AT 45 MPH AND THE POWER STEERING WENT OUT COULDNT STEER WENT OFF THE ROAD MISSING A TREE BY A FOOT.

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ODI 11142743 · 71,700 mi

LOSS OF POWER ASSISTED STEERING. EVENT 1. THE EPS LIGHT ON THE DASH ILLUMINATED ON START, UNABLE TO EXIT PARKING SPACE. SHUTTING DOWN THE CAR AND RESTARTING IT, CLEARED THE CONDITION. EVENT 2. WITHIN 15 MINUTES OF EVENT 1, THE EPS LIGHT LIT AND LOSS OF POWER ASSISTED STEERING WHILE DRIVING AT ~30 MPH ON A CITY STREET. CYCLED THE VEHICLE AND THE CONDITION CLEARED AGAIN. EVENT 3. WITHIN 10 MINUTES OF EVENT 2, THE SYMPTOMS OF EVENT 2 REPEATED. DROVE VEHICLE FOR 1 DAY WITHOUT ISSUE EVENT 4. ON START, NO POWER ASSISTED STEERING, CONDITION…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

1 mentions · 9.1% of complaints

Median mileage: 71,700 mi (1 usable records).

ODI 11142743 · 71,700 mi

LOSS OF POWER ASSISTED STEERING. EVENT 1. THE EPS LIGHT ON THE DASH ILLUMINATED ON START, UNABLE TO EXIT PARKING SPACE. SHUTTING DOWN THE CAR AND RESTARTING IT, CLEARED THE CONDITION. EVENT 2. WITHIN 15 MINUTES OF EVENT 1, THE EPS LIGHT LIT AND LOSS OF POWER ASSISTED STEERING WHILE DRIVING AT ~30 MPH ON A CITY STREET. CYCLED THE VEHICLE AND THE CONDITION CLEARED AGAIN. EVENT 3. WITHIN 10 MINUTES OF EVENT 2, THE SYMPTOMS OF EVENT 2 REPEATED. DROVE VEHICLE FOR 1 DAY WITHOUT ISSUE EVENT 4. ON START, NO POWER ASSISTED STEERING, CONDITION…

Look up ODI 11142743 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b