| Steering | — | 104ODI 11633476Vehicle Drive Shaft makes clicking noise at the CV Joint. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution. Vehicle has less than 6000 miles on it when problem arised. Look up ODI 11633476 at NHTSA ↗ ODI 11636417Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in… Look up ODI 11636417 at NHTSA ↗ ODI 11636423The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks. Look up ODI 11636423 at NHTSA ↗ | 11ODI 11636437Unknown other than noise and knocking Look up ODI 11636437 at NHTSA ↗ ODI 11636810When pulling out of the driveway or parking spot and turning sharply to the left or right a clicking sound presumably from the CV joint can be heard. It has not been confirmed by the dealer, the vehicle is in the service department at leadcar honda due to “service high voltage system” and “unable to charge” messages. This message puts the vehicle in limp mode causing an unsafe situation and inability to charge had the potential to leave me stranded in frigid winter temperatures. The vehicle has not been inspected be the dealer because they onl… Look up ODI 11636810 at NHTSA ↗ ODI 11649669I have had this car since December 7th and I leased it brand new. It has been in service multiple times for multiple issues. Only one of the issues has been fixed while the rest they have not been able to diagnose. The cv axles have an issue and when I took the car back to Honda they said corporate Honda has not come out with a solution yet but the car is safe to drive??? The car makes a noise anytime I do a right turn and it has progressively gotten worse. Look up ODI 11649669 at NHTSA ↗ | 25ODI 11636417Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in… Look up ODI 11636417 at NHTSA ↗ ODI 11637054When turning the wheel there is Clicking sounds. Something is definitely wrong with this car. Look up ODI 11637054 at NHTSA ↗ ODI 11637146UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it’s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself t… Look up ODI 11637146 at NHTSA ↗ | 33ODI 11636423The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks. Look up ODI 11636423 at NHTSA ↗ ODI 11636590The car has a clicking sound when turning left or right. The dealership says that it is caused by a failing CV Axel. This apparently has been happening to dozens and dozens other Honda Prologues. I have not contacted the manufacturer about this issue as the dealerships are aware. This failure could lead to safety issues as it is related directly to steering and power train. There are not any notifications, messages, or lamps pertaining to this issue. When I leased this vehicle, the clicking was not happening to the one I leased, but the vehicle… Look up ODI 11636590 at NHTSA ↗ ODI 11637146UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it’s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself t… Look up ODI 11637146 at NHTSA ↗ | 11ODI 11636426The car just emergency brakes for no reason. This is an issue because what it decides to break one day while another car is near by or I am on the highway. Also, there is a cv joint clicking issue and there was a red car with a ! That popped up too, when I took it to the dealership they were no help. Look up ODI 11636426 at NHTSA ↗ ODI 11636489The steering doesn't return to the center after a hard turn. This requires me to manually return the steering to a neutral forward setup. Additionally, when it's rainy, the emergency rear braking is overly sensitive and will randomly activate. Look up ODI 11636489 at NHTSA ↗ ODI 11636510About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard … Look up ODI 11636510 at NHTSA ↗ | 6ODI 11617949 · 1,000 miThe contact owned a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed, the steering wheel seized. In addition, the brake pedal was depressed, however, the vehicle failed to stop as intended. The vehicle speed increased independently. As a result, the vehicle crashed into another vehicle. The fire department and the police arrived on the scene. A police report was filed. There were no injuries reported at the scene of the crash, however, the driver of the other vehicle was later treated for unknown injuries… Look up ODI 11617949 at NHTSA ↗ ODI 11637516Whenever it gets cold, the car will being to experience brake systems failure, it was suddenly only go 62MPH. On this particular occasion, the car died in the middle of the street, thus blocking the street and causing a police response. Contacted Honda Support and they advised it would be up to 2 hours to get it towed out of there. Police called their own tow truck, the tow trucks had issues with it not going into Transport Mode and stuck parking break. It was brought to the dealer for repair. I believe the car is not safe because there … Look up ODI 11637516 at NHTSA ↗ ODI 11637517On a cold day the vehicle's baking system failed. It was would not move more than 62MPH and would not function. When dealer was contacted no assistance was given until Honda Corporation got involved. The problem cleared up on its own and I was advised that it should be fine at this point. Look up ODI 11637517 at NHTSA ↗ | 4ODI 11637067Car makes loud knocking sound when turning, especially when cold. Started almost immediately after taking delivery. Happens every time drive car and is getting worse. Available to inspect. Safety risk if drive axle snaps. Not inspected by anyone, but a known issue in owners' forums and among dealer service departments: [XXX] No warnings or codes thrown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11637067 at NHTSA ↗ ODI 11642753When accelerating into a turn from a complete stop, left turn or right turn, there is a knocking sound coming from the cv joint. Vehicle made this sound when driving off the lot brand new. Vehicle also experienced a battery fault error/reduced propulsion warning at 700 miles and is currently at the dealer to investigate. The error alternates with the battery fault light indicating a fault with the high voltage battery and the propulsion power is limited light. This error occurred after preconditioning at 30% battery charge in 32 degree weather.… Look up ODI 11642753 at NHTSA ↗ ODI 11666428Knocking sound in the front when turning Honda states normal axel problem. For Fuel/battery . Been in a back and forth with Honda service/Honda motors because I’m getting less then advertised on my range performance. Example I drove a 60 mile drive and car drained 109z that’s 49 miles unaccounted for. I am now being told by Honda Motors mediation that the battery loses 30/40 percent efficiency in cold weather. That’s horrible. It’s not advertised and it’s unacceptable. It’s unsafe that customers can’t depend on the vehicle when an emergency … Look up ODI 11666428 at NHTSA ↗ |
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| Suspension | 104ODI 11633476Vehicle Drive Shaft makes clicking noise at the CV Joint. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution. Vehicle has less than 6000 miles on it when problem arised. Look up ODI 11633476 at NHTSA ↗ ODI 11636417Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in… Look up ODI 11636417 at NHTSA ↗ ODI 11636423The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks. Look up ODI 11636423 at NHTSA ↗ | — | 10ODI 116370591. Service high voltage Battery warning. HVAC system stopped working and vehicle is in limp mode. 2. Vehicle clicks and clunks in the front end noise coming from the CV joints on both side. Dealership says that it is "ok to drive" parts are on back order with no ETA. Look up ODI 11637059 at NHTSA ↗ ODI 11637689I got the high voltage battery warning error on my dashboard after one random night of charging. The error doesn’t go away after 3 days and at times, the vehicle could not charge. I contacted my salesman and he suggested a hard reset which involved turning off the car and keeping the car fobs at least 20ft away, which worked. However I’m still concerned there is an issue with the battery. The memory seat setting doesn’t connect to the profiles. It randomly picks between 1 and 2 whenever the car turns on. Guest profiles can’t have their name … Look up ODI 11637689 at NHTSA ↗ ODI 11643874High Voltage error in car and unable to charge at 3100 miles. Now without a car and dealership/Honda will not give courtesy car. The front suspension makes clicking noise in cold weather when turning. Look up ODI 11643874 at NHTSA ↗ | 20ODI 11636417Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in… Look up ODI 11636417 at NHTSA ↗ ODI 11637054When turning the wheel there is Clicking sounds. Something is definitely wrong with this car. Look up ODI 11637054 at NHTSA ↗ ODI 116370591. Service high voltage Battery warning. HVAC system stopped working and vehicle is in limp mode. 2. Vehicle clicks and clunks in the front end noise coming from the CV joints on both side. Dealership says that it is "ok to drive" parts are on back order with no ETA. Look up ODI 11637059 at NHTSA ↗ | 30ODI 11636423The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks. Look up ODI 11636423 at NHTSA ↗ ODI 11636590The car has a clicking sound when turning left or right. The dealership says that it is caused by a failing CV Axel. This apparently has been happening to dozens and dozens other Honda Prologues. I have not contacted the manufacturer about this issue as the dealerships are aware. This failure could lead to safety issues as it is related directly to steering and power train. There are not any notifications, messages, or lamps pertaining to this issue. When I leased this vehicle, the clicking was not happening to the one I leased, but the vehicle… Look up ODI 11636590 at NHTSA ↗ ODI 11637815Car makes clicking/knocking noise in front end when turning left or right. Took to dealership and they said it is likely CV joint issue. Part is on back order and awaiting part for replacement. Unclear how safe it is to drive in this condition. Occurred with around 2000 miles on the car. Look up ODI 11637815 at NHTSA ↗ | 9ODI 11636432Car has only 4,000 miles and the CV axels make a grinding noise when turning. Also the emergency braking will randomly go off when reversing the car. Look up ODI 11636432 at NHTSA ↗ ODI 11640939As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or… Look up ODI 11640939 at NHTSA ↗ ODI 11642088The car makes a clicking noise when I make sharp turns, most co.monly to the left. It is brand new with only 2320 miles on it. The noise started within the last few weeks. The rear breaking system locked up the brakes and turns the emergency break on, when backing up, even if nothing is behind me. Once it was rain drops dripping off of the rear window. Another time, nothing was there. I had to assume that it picked up a shadow in the driveway. Look up ODI 11642088 at NHTSA ↗ | 5ODI 11637913Suspension Related Issue: CV Axel Joints causing clicking, which is the most common issue among users of this car. Apparently the Driveshaft needs to get replaced as well. I got the right side done as the car was pulling to the right before the replacement, but the other part is on back order with no ETA. Been driving this way since October 2024. So I will believe for now that it's safe to drive the car as per dealer's recommendation to do so. Braking: The One Pedal feature turns off at random when starting the Car. Almost got into an accide… Look up ODI 11637913 at NHTSA ↗ ODI 11644137Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking t… Look up ODI 11644137 at NHTSA ↗ ODI 11650051Every time this car comes to a stop, it rocks back and forth significantly on its suspension. Even at low speeds, it is noticeable when breaking, with about a second and a half of five to six rebounds back and forth. It is highly prominent with stronger braking or stop-and-go traffic, resulting in about two seconds of hard rocking back and forth. This problem happens more when the car is being driven in normal mode, meaning using both the acceleration and brake pedals; it’s less pronounced when driving in “one-pedal” mode. I took the car to th… Look up ODI 11650051 at NHTSA ↗ | 4ODI 11714966High voltage warning light, service vehicle soon light, reduced speed limit, would not charge past 25%, forward looking camera issues warning light would show up randomly Called the local Honda dealer(01/26/26), talked with service manager, He told me to bring the vehicle in immediately. The Honda dealer refused to fix it under warranty since it was in an accident.(Right fender and driver door needed repaired.) The dealer wanted $300 dollars to perform a diagnostic test on vehicle. Dealer found that the HVAC system had failed which also includ… Look up ODI 11714966 at NHTSA ↗ ODI 11718298Clicking noises when turning. Dealership no longer fixing (fixed passenger side, driver side still unrepaired). Front end collision breaking happening at random, causing unsafe breaking in the middle of the road. Also frequently happening when releasing break at stop light, narrowly avoiding multiple rear end collisions due to breaks being slammed on by vehicle collision system. Now with high voltage battery failure message, blowing cold air out of hvac system and performing at reduced acceleration. Look up ODI 11718298 at NHTSA ↗ ODI 11726010Loud clicking from both sides of the front CV joint. Dealer says there is nothing they can do but know of the problem. Says not to drive it as much. Look up ODI 11726010 at NHTSA ↗ |
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| Electrical System | 11ODI 11636437Unknown other than noise and knocking Look up ODI 11636437 at NHTSA ↗ ODI 11636810When pulling out of the driveway or parking spot and turning sharply to the left or right a clicking sound presumably from the CV joint can be heard. It has not been confirmed by the dealer, the vehicle is in the service department at leadcar honda due to “service high voltage system” and “unable to charge” messages. This message puts the vehicle in limp mode causing an unsafe situation and inability to charge had the potential to leave me stranded in frigid winter temperatures. The vehicle has not been inspected be the dealer because they onl… Look up ODI 11636810 at NHTSA ↗ ODI 11649669I have had this car since December 7th and I leased it brand new. It has been in service multiple times for multiple issues. Only one of the issues has been fixed while the rest they have not been able to diagnose. The cv axles have an issue and when I took the car back to Honda they said corporate Honda has not come out with a solution yet but the car is safe to drive??? The car makes a noise anytime I do a right turn and it has progressively gotten worse. Look up ODI 11649669 at NHTSA ↗ | 10ODI 116370591. Service high voltage Battery warning. HVAC system stopped working and vehicle is in limp mode. 2. Vehicle clicks and clunks in the front end noise coming from the CV joints on both side. Dealership says that it is "ok to drive" parts are on back order with no ETA. Look up ODI 11637059 at NHTSA ↗ ODI 11637689I got the high voltage battery warning error on my dashboard after one random night of charging. The error doesn’t go away after 3 days and at times, the vehicle could not charge. I contacted my salesman and he suggested a hard reset which involved turning off the car and keeping the car fobs at least 20ft away, which worked. However I’m still concerned there is an issue with the battery. The memory seat setting doesn’t connect to the profiles. It randomly picks between 1 and 2 whenever the car turns on. Guest profiles can’t have their name … Look up ODI 11637689 at NHTSA ↗ ODI 11643874High Voltage error in car and unable to charge at 3100 miles. Now without a car and dealership/Honda will not give courtesy car. The front suspension makes clicking noise in cold weather when turning. Look up ODI 11643874 at NHTSA ↗ | — | 21ODI 11606454On [XXX], around 8 PM, I was driving north towards DeLand, Florida on the highway at approximately 70+ miles per hour when my 2024 Honda Prologue started to slow down on its own. The air conditioning system shut down, and a warning displayed on the dash: “Service High Voltage System.” I immediately drove home and contacted CarSafely, fearing that the car might become stranded and was not safe to drive. The following morning (Tuesday, [XXX]), around 8 AM, I emailed and called the Coggin DeLand Honda service department, informing them of the i… Look up ODI 11606454 at NHTSA ↗ ODI 11629577My Daughter left to go to school and when she got on to the road from driveway both screens on car went out. I had her come home and tried to get the dash to come on by turning car off then back on multiple times and nothing happened. Called Honda roadside assistance to get vehicle towed. Went back to vehicle to try again and the dash was working again. Called Honda roadside to update they suggested still having it taken to shop to be looked at Look up ODI 11629577 at NHTSA ↗ ODI 11636299On 13 August 2024 I was driving my 2024 Honda Prologue when the DIC and infotainment screens went blank. At this time with no information displayed on any screen, the car was unsafe to operate. I drove the car straight to the local dealer, Tony Honda. The dealer was unable to diagnose the problem. After contacting Honda Tech support, they decided the audio control unit was defective. After 65 days the dealer was able to replace the unit and it seems to work properly. Honda informed the dealer the car was safe to operate without any display scre… Look up ODI 11636299 at NHTSA ↗ | 15ODI 11629432When backing up rear park assist slams on brakes with no person or vehicle in sight. Incident #2 While driving on the highway all screens including radio and instruments went out leaving no access to range or speed. Had to take to Honda dealer for factory reset. Incident #3 Axels are clicking and shop states are broke and on back order. Vehicle had less than 8k miles on it when issue started. Look up ODI 11629432 at NHTSA ↗ ODI 11636584My 2024 Honda Prologue had less than 900 miles on it when "High Voltage Warning" appeared on my dash, and warned me to take the vehicle to a service center immediately - I did, and now my Prologue has been in service for 20 days straight. (As of 1-17-25) Look up ODI 11636584 at NHTSA ↗ ODI 11637547The Propulsion System Error warning light (a red car icon with an exclamation point) has appeared multiple times since I purchased the vehicle. This has occurred while driving, charging, or turning on the vehicle, with no apparent cause or trigger that I can identify. I have made several attempts to have the issue resolved by Honda, but they repeatedly provide excuses, such as the unavailability of an EV technician or the lack of proper equipment to update the car's computer software. During the most recent occurrence, I was driving when the e… Look up ODI 11637547 at NHTSA ↗ | 13ODI 11629432When backing up rear park assist slams on brakes with no person or vehicle in sight. Incident #2 While driving on the highway all screens including radio and instruments went out leaving no access to range or speed. Had to take to Honda dealer for factory reset. Incident #3 Axels are clicking and shop states are broke and on back order. Vehicle had less than 8k miles on it when issue started. Look up ODI 11629432 at NHTSA ↗ ODI 11629577My Daughter left to go to school and when she got on to the road from driveway both screens on car went out. I had her come home and tried to get the dash to come on by turning car off then back on multiple times and nothing happened. Called Honda roadside assistance to get vehicle towed. Went back to vehicle to try again and the dash was working again. Called Honda roadside to update they suggested still having it taken to shop to be looked at Look up ODI 11629577 at NHTSA ↗ ODI 11647070The battery failed at 2k miles and needed to be replaced. Both axles need to be replaced due to failed CV joint. There is clicking with turns. When backing up, emergency braking engages and leads us to stop in the middle of busy roads. This is a safety issue. Look up ODI 11647070 at NHTSA ↗ | 5ODI 11650591Break failure on highway causing MVA- multiple attempts were made to slow down and break vehicle to no response what so ever. Pressed breaks all the way down, nothing, no air, no resistance, no sounds, vehicle kept on going. In an attempt to save myself from an accident that could have been much worse, I jumped out of the moving vehicle, landing the back of my head on the cement highway floor toward left end of bumper. This vehicle is not safe and should be taken off the roads. I have 2 toddlers and am traumatized. The vehicle stopped after som… Look up ODI 11650591 at NHTSA ↗ ODI 11655530I was driving through a parking lot when I received the following warning messages “Brake System Failure,” “Service Stabilitrac,” “auto hold unavailable,” “ Brake assist failure. Press hard to brake. Speed limited.” I then tried to pull over in the parking lot and vehicle was extremely difficult to stop. I had to use both legs on the brake. While sitting waiting on a tow truck, I received another warning message that stated “Service High Voltage System.” Look up ODI 11655530 at NHTSA ↗ ODI 11667125When I, Turn, The Wells Makes, a loud noise the other day appear in the dash brake pedal unavailable and also the air conditioning turns on and off by self Look up ODI 11667125 at NHTSA ↗ | 21ODI 11637317For the second time in 7 months since I’ve owned the car, I need to get it serviced for an error on the panel names “System Voltage Error”. As a result, the car can’t be charged (EV), the heating doesn’t work in the middle of winter, and acceleration is reduced. Look up ODI 11637317 at NHTSA ↗ ODI 11637854Within two weeks of purchase from dealer, the car began having warning lights “service high voltage system”,“acceleration reduced”, “service vehicle soon”. Additionally this electric car would not allow me to charge the battery once these warning lights were displayed. Car has been towed to dealer for repair. Several attempts have been made to get update on repair time and my inquiries have not been responded to. I’m now stuck paying for a car that is less than two weeks old with less than 1,000 miles on it. All I have been told is that a call … Look up ODI 11637854 at NHTSA ↗ ODI 11639565I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to… Look up ODI 11639565 at NHTSA ↗ |
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| Unknown Or Other | 25ODI 11636417Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in… Look up ODI 11636417 at NHTSA ↗ ODI 11637054When turning the wheel there is Clicking sounds. Something is definitely wrong with this car. Look up ODI 11637054 at NHTSA ↗ ODI 11637146UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it’s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself t… Look up ODI 11637146 at NHTSA ↗ | 20ODI 11636417Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in… Look up ODI 11636417 at NHTSA ↗ ODI 11637054When turning the wheel there is Clicking sounds. Something is definitely wrong with this car. Look up ODI 11637054 at NHTSA ↗ ODI 116370591. Service high voltage Battery warning. HVAC system stopped working and vehicle is in limp mode. 2. Vehicle clicks and clunks in the front end noise coming from the CV joints on both side. Dealership says that it is "ok to drive" parts are on back order with no ETA. Look up ODI 11637059 at NHTSA ↗ | 21ODI 11606454On [XXX], around 8 PM, I was driving north towards DeLand, Florida on the highway at approximately 70+ miles per hour when my 2024 Honda Prologue started to slow down on its own. The air conditioning system shut down, and a warning displayed on the dash: “Service High Voltage System.” I immediately drove home and contacted CarSafely, fearing that the car might become stranded and was not safe to drive. The following morning (Tuesday, [XXX]), around 8 AM, I emailed and called the Coggin DeLand Honda service department, informing them of the i… Look up ODI 11606454 at NHTSA ↗ ODI 11629577My Daughter left to go to school and when she got on to the road from driveway both screens on car went out. I had her come home and tried to get the dash to come on by turning car off then back on multiple times and nothing happened. Called Honda roadside assistance to get vehicle towed. Went back to vehicle to try again and the dash was working again. Called Honda roadside to update they suggested still having it taken to shop to be looked at Look up ODI 11629577 at NHTSA ↗ ODI 11636299On 13 August 2024 I was driving my 2024 Honda Prologue when the DIC and infotainment screens went blank. At this time with no information displayed on any screen, the car was unsafe to operate. I drove the car straight to the local dealer, Tony Honda. The dealer was unable to diagnose the problem. After contacting Honda Tech support, they decided the audio control unit was defective. After 65 days the dealer was able to replace the unit and it seems to work properly. Honda informed the dealer the car was safe to operate without any display scre… Look up ODI 11636299 at NHTSA ↗ | — | 6ODI 11637146UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it’s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself t… Look up ODI 11637146 at NHTSA ↗ ODI 11703550AXLE ISSUE NOISE LETF AND RIGHT Look up ODI 11703550 at NHTSA ↗ ODI 11703606CV axel clicking when turning. Most noticeable when outdoor temperature is cold. Also when applying right turn signal and making the turn. After making the turn when the switch goes back to neutral it will bump on the left turn signal and it will signal 3 times causing confusion to other drivers. Look up ODI 11703606 at NHTSA ↗ | 13ODI 11629577My Daughter left to go to school and when she got on to the road from driveway both screens on car went out. I had her come home and tried to get the dash to come on by turning car off then back on multiple times and nothing happened. Called Honda roadside assistance to get vehicle towed. Went back to vehicle to try again and the dash was working again. Called Honda roadside to update they suggested still having it taken to shop to be looked at Look up ODI 11629577 at NHTSA ↗ ODI 11636414Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages. Look up ODI 11636414 at NHTSA ↗ ODI 11636658Specifically, I have encountered recurring problems with the vehicle's automatic braking system, as well as issues with the Honda Prologue app, both of which I believe compromise the vehicle's safety and performance.
The vehicle's automatic braking system appears to be malfunctioning, as it has activated unexpectedly on multiple occasions, leading to near-miss accidents. On at least three occasions, the vehicle’s brakes have engaged without cause, even in situations where there is no obstruction or “phantom” vehicle detected. This automatic br… Look up ODI 11636658 at NHTSA ↗ | 6ODI 11636421My brakes were mushy when braking. Warning notices on the dash for servicing brakes and other related brake systems came up. At one point I couldn't come to a full stop. Issue first noticed 9/26/24. Dropped the car off at the dealer 10/8/24 and it sat for four months waiting the brake master cylinder. Picked up on 1/9/25. So far the brakes are working fine. I am now noticing a clicking sound coming from the front end when steering. Look up ODI 11636421 at NHTSA ↗ ODI 11650051Every time this car comes to a stop, it rocks back and forth significantly on its suspension. Even at low speeds, it is noticeable when breaking, with about a second and a half of five to six rebounds back and forth. It is highly prominent with stronger braking or stop-and-go traffic, resulting in about two seconds of hard rocking back and forth. This problem happens more when the car is being driven in normal mode, meaning using both the acceleration and brake pedals; it’s less pronounced when driving in “one-pedal” mode. I took the car to th… Look up ODI 11650051 at NHTSA ↗ ODI 11676421Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding Look up ODI 11676421 at NHTSA ↗ | 3ODI 11640457Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles. Look up ODI 11640457 at NHTSA ↗ ODI 11649110When starting vehicle, lights for Propulsion Power is Limited lights and service vehicle soon lights came on. I tried to shift into reverse, but got a warning message that the conditions for shifting error, I also could not shift to drive. I only have had the car for 2 weeks. I called the honda warranty, they arranged to have it towed to dealership. 2 different service people tried troubleshooting the problem on site with no success. It was towed and dropped off after hours at a Honda service center. The tech called the next day stating that th… Look up ODI 11649110 at NHTSA ↗ ODI 11653890I leased this vehicle approximately three weeks ago, yesterday as I was adjusting the dashboard lighting, the service high voltage battery warning came on. Now the vehicle wont take a charge, the vehicle has changed the charge setting to 40%, and I cannot increase it. I 've reserved an appointment for 4/11/2025 for the vehicle to be serviced, and was told that I wont be given a loaner vehicle. This entire scenario is very inconvenient to say the least. This my first Honda and probably my last. I feel that my safety is at risk in this case, as I… Look up ODI 11653890 at NHTSA ↗ |
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| Power Train | 33ODI 11636423The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks. Look up ODI 11636423 at NHTSA ↗ ODI 11636590The car has a clicking sound when turning left or right. The dealership says that it is caused by a failing CV Axel. This apparently has been happening to dozens and dozens other Honda Prologues. I have not contacted the manufacturer about this issue as the dealerships are aware. This failure could lead to safety issues as it is related directly to steering and power train. There are not any notifications, messages, or lamps pertaining to this issue. When I leased this vehicle, the clicking was not happening to the one I leased, but the vehicle… Look up ODI 11636590 at NHTSA ↗ ODI 11637146UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it’s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself t… Look up ODI 11637146 at NHTSA ↗ | 30ODI 11636423The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks. Look up ODI 11636423 at NHTSA ↗ ODI 11636590The car has a clicking sound when turning left or right. The dealership says that it is caused by a failing CV Axel. This apparently has been happening to dozens and dozens other Honda Prologues. I have not contacted the manufacturer about this issue as the dealerships are aware. This failure could lead to safety issues as it is related directly to steering and power train. There are not any notifications, messages, or lamps pertaining to this issue. When I leased this vehicle, the clicking was not happening to the one I leased, but the vehicle… Look up ODI 11636590 at NHTSA ↗ ODI 11637815Car makes clicking/knocking noise in front end when turning left or right. Took to dealership and they said it is likely CV joint issue. Part is on back order and awaiting part for replacement. Unclear how safe it is to drive in this condition. Occurred with around 2000 miles on the car. Look up ODI 11637815 at NHTSA ↗ | 15ODI 11629432When backing up rear park assist slams on brakes with no person or vehicle in sight. Incident #2 While driving on the highway all screens including radio and instruments went out leaving no access to range or speed. Had to take to Honda dealer for factory reset. Incident #3 Axels are clicking and shop states are broke and on back order. Vehicle had less than 8k miles on it when issue started. Look up ODI 11629432 at NHTSA ↗ ODI 11636584My 2024 Honda Prologue had less than 900 miles on it when "High Voltage Warning" appeared on my dash, and warned me to take the vehicle to a service center immediately - I did, and now my Prologue has been in service for 20 days straight. (As of 1-17-25) Look up ODI 11636584 at NHTSA ↗ ODI 11637547The Propulsion System Error warning light (a red car icon with an exclamation point) has appeared multiple times since I purchased the vehicle. This has occurred while driving, charging, or turning on the vehicle, with no apparent cause or trigger that I can identify. I have made several attempts to have the issue resolved by Honda, but they repeatedly provide excuses, such as the unavailability of an EV technician or the lack of proper equipment to update the car's computer software. During the most recent occurrence, I was driving when the e… Look up ODI 11637547 at NHTSA ↗ | 6ODI 11637146UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it’s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself t… Look up ODI 11637146 at NHTSA ↗ ODI 11703550AXLE ISSUE NOISE LETF AND RIGHT Look up ODI 11703550 at NHTSA ↗ ODI 11703606CV axel clicking when turning. Most noticeable when outdoor temperature is cold. Also when applying right turn signal and making the turn. After making the turn when the switch goes back to neutral it will bump on the left turn signal and it will signal 3 times causing confusion to other drivers. Look up ODI 11703606 at NHTSA ↗ | — | 4ODI 11629432When backing up rear park assist slams on brakes with no person or vehicle in sight. Incident #2 While driving on the highway all screens including radio and instruments went out leaving no access to range or speed. Had to take to Honda dealer for factory reset. Incident #3 Axels are clicking and shop states are broke and on back order. Vehicle had less than 8k miles on it when issue started. Look up ODI 11629432 at NHTSA ↗ ODI 11702506My 2024 Honda Prologue has numerous issues. First, the CV joints are making the clattering noises when turning right from a stop. Started at almost 8000 miles, more faintly, but now very noticeable. I noticed the left has now started making the same noises as well at 9000 miles on the odometer. Soon after purchase, the automatic braking/collision avoidance slammed on my brakes HARD while driving at highway speeds. Nothing was present in front of me, early morning and no cars around or I probably would have been rear ended for sure. I disabled t… Look up ODI 11702506 at NHTSA ↗ ODI 11716348CV joints left and right make very loud clicking noise, the service department at the dealer ordered the parts in December of 2025, i have been at the dealer twice and today February 6, they told me that the parts are not expected until the end of March, I do not feel safe driving the car. Also the auto emergency brake does not work properly when backing up, false positive hard brakes happen all the time. Look up ODI 11716348 at NHTSA ↗ | 1ODI 11647249All lights related to brakes lighted up on a dashboard ( and message to take it to Dealer). Took it to Dealer. Car is in the shop for over 5 weeks and they can't figure it out what's wrong. They've replaced brake booster (twice!!!!!) and that didn't fix it... Now replacing front calipers. On top of that cv axle is clicking terrible and they can't replace it because it's on long Backorder ( I'm waiting over 2 months for it already. Look up ODI 11647249 at NHTSA ↗ | 7ODI 11639565I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to… Look up ODI 11639565 at NHTSA ↗ ODI 11645247Service High Voltage System warning. Have had this come up on my car and I have seen that this is a design issue with the battery cooling system. I am glad that the car did not just shut off while I was driving. Honda/GM need to make this car right. And this issue is happening to everyone. Please help us. Look up ODI 11645247 at NHTSA ↗ ODI 11661648On April 19, 2025, the "Engine/Battery Fault" warning light illuminated on my vehicle. At the time, the car had only 1,398 miles on the odometer and had been purchased just one month prior. Shortly after the warning appeared, I received a diagnostic report from OnStar indicating fault code U362A. The vehicle exhibited significantly reduced acceleration and limited charging capability. Concerned about the issue, I brought the car to the dealership where I purchased it for inspection and service. The dealership performed a reset of the main com… Look up ODI 11661648 at NHTSA ↗ |
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| Forward Collision Avoidance: Automatic Emergency Braking | 11ODI 11636426The car just emergency brakes for no reason. This is an issue because what it decides to break one day while another car is near by or I am on the highway. Also, there is a cv joint clicking issue and there was a red car with a ! That popped up too, when I took it to the dealership they were no help. Look up ODI 11636426 at NHTSA ↗ ODI 11636489The steering doesn't return to the center after a hard turn. This requires me to manually return the steering to a neutral forward setup. Additionally, when it's rainy, the emergency rear braking is overly sensitive and will randomly activate. Look up ODI 11636489 at NHTSA ↗ ODI 11636510About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard … Look up ODI 11636510 at NHTSA ↗ | 9ODI 11636432Car has only 4,000 miles and the CV axels make a grinding noise when turning. Also the emergency braking will randomly go off when reversing the car. Look up ODI 11636432 at NHTSA ↗ ODI 11640939As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or… Look up ODI 11640939 at NHTSA ↗ ODI 11642088The car makes a clicking noise when I make sharp turns, most co.monly to the left. It is brand new with only 2320 miles on it. The noise started within the last few weeks. The rear breaking system locked up the brakes and turns the emergency break on, when backing up, even if nothing is behind me. Once it was rain drops dripping off of the rear window. Another time, nothing was there. I had to assume that it picked up a shadow in the driveway. Look up ODI 11642088 at NHTSA ↗ | 13ODI 11629432When backing up rear park assist slams on brakes with no person or vehicle in sight. Incident #2 While driving on the highway all screens including radio and instruments went out leaving no access to range or speed. Had to take to Honda dealer for factory reset. Incident #3 Axels are clicking and shop states are broke and on back order. Vehicle had less than 8k miles on it when issue started. Look up ODI 11629432 at NHTSA ↗ ODI 11629577My Daughter left to go to school and when she got on to the road from driveway both screens on car went out. I had her come home and tried to get the dash to come on by turning car off then back on multiple times and nothing happened. Called Honda roadside assistance to get vehicle towed. Went back to vehicle to try again and the dash was working again. Called Honda roadside to update they suggested still having it taken to shop to be looked at Look up ODI 11629577 at NHTSA ↗ ODI 11647070The battery failed at 2k miles and needed to be replaced. Both axles need to be replaced due to failed CV joint. There is clicking with turns. When backing up, emergency braking engages and leads us to stop in the middle of busy roads. This is a safety issue. Look up ODI 11647070 at NHTSA ↗ | 13ODI 11629577My Daughter left to go to school and when she got on to the road from driveway both screens on car went out. I had her come home and tried to get the dash to come on by turning car off then back on multiple times and nothing happened. Called Honda roadside assistance to get vehicle towed. Went back to vehicle to try again and the dash was working again. Called Honda roadside to update they suggested still having it taken to shop to be looked at Look up ODI 11629577 at NHTSA ↗ ODI 11636414Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages. Look up ODI 11636414 at NHTSA ↗ ODI 11636658Specifically, I have encountered recurring problems with the vehicle's automatic braking system, as well as issues with the Honda Prologue app, both of which I believe compromise the vehicle's safety and performance.
The vehicle's automatic braking system appears to be malfunctioning, as it has activated unexpectedly on multiple occasions, leading to near-miss accidents. On at least three occasions, the vehicle’s brakes have engaged without cause, even in situations where there is no obstruction or “phantom” vehicle detected. This automatic br… Look up ODI 11636658 at NHTSA ↗ | 4ODI 11629432When backing up rear park assist slams on brakes with no person or vehicle in sight. Incident #2 While driving on the highway all screens including radio and instruments went out leaving no access to range or speed. Had to take to Honda dealer for factory reset. Incident #3 Axels are clicking and shop states are broke and on back order. Vehicle had less than 8k miles on it when issue started. Look up ODI 11629432 at NHTSA ↗ ODI 11702506My 2024 Honda Prologue has numerous issues. First, the CV joints are making the clattering noises when turning right from a stop. Started at almost 8000 miles, more faintly, but now very noticeable. I noticed the left has now started making the same noises as well at 9000 miles on the odometer. Soon after purchase, the automatic braking/collision avoidance slammed on my brakes HARD while driving at highway speeds. Nothing was present in front of me, early morning and no cars around or I probably would have been rear ended for sure. I disabled t… Look up ODI 11702506 at NHTSA ↗ ODI 11716348CV joints left and right make very loud clicking noise, the service department at the dealer ordered the parts in December of 2025, i have been at the dealer twice and today February 6, they told me that the parts are not expected until the end of March, I do not feel safe driving the car. Also the auto emergency brake does not work properly when backing up, false positive hard brakes happen all the time. Look up ODI 11716348 at NHTSA ↗ | — | 24ODI 11633752The collision system is too sensitive. Regularly when I’m backing into a parking spot the car will slam on the breaks even though there aren’t any objects in the way. This will also happen on occasion while driving forward normally potentially causing someone behind me to rear end the car Look up ODI 11633752 at NHTSA ↗ ODI 11634003Brakes activated in an unwarranted situation. Suddenly stopping in the middle of traffic. Look up ODI 11634003 at NHTSA ↗ ODI 11635472Brake system failure happened the day after I bought the vehicle and the dealer found no issues or errors than another brake failure occurred in one week. This could have caused a major accident to a point where my safety is in fear Look up ODI 11635472 at NHTSA ↗ | 4ODI 11662202Automatic braking is very sensitive, especially in the rain, and even more so when backing up in the rain. The unexpected braking happened to me at a rotary for no apparent reason, and numerous times in reverse. Service Vehicle Soon Light/(Propulsion System Failure) came on randomly at around 4000 miles. Within a day or so it turned off. Nothing with the car seemed to be effected. Then around 4500 symbol turned on again and has been on for a day or so. No notable issues. Look up ODI 11662202 at NHTSA ↗ ODI 11705185I have had multiple issues with this vehicle and it has been in the shop more than 80 days between April and Oct 2025. First, the entire battery system went out in the all electric vehicle. Honda said that since it was a collaboration car with GM, that it would take a long time to fix because their technicians weren’t very familiar. It took almost 8 weeks in the shop before we got it back. Not long after, the entire dash (electronics) went out and the shop had it again for over a week. they never found or could replicate the issue. The vehicle… Look up ODI 11705185 at NHTSA ↗ ODI 11718298Clicking noises when turning. Dealership no longer fixing (fixed passenger side, driver side still unrepaired). Front end collision breaking happening at random, causing unsafe breaking in the middle of the road. Also frequently happening when releasing break at stop light, narrowly avoiding multiple rear end collisions due to breaks being slammed on by vehicle collision system. Now with high voltage battery failure message, blowing cold air out of hvac system and performing at reduced acceleration. Look up ODI 11718298 at NHTSA ↗ |
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| Service Brakes | 6ODI 11617949 · 1,000 miThe contact owned a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed, the steering wheel seized. In addition, the brake pedal was depressed, however, the vehicle failed to stop as intended. The vehicle speed increased independently. As a result, the vehicle crashed into another vehicle. The fire department and the police arrived on the scene. A police report was filed. There were no injuries reported at the scene of the crash, however, the driver of the other vehicle was later treated for unknown injuries… Look up ODI 11617949 at NHTSA ↗ ODI 11637516Whenever it gets cold, the car will being to experience brake systems failure, it was suddenly only go 62MPH. On this particular occasion, the car died in the middle of the street, thus blocking the street and causing a police response. Contacted Honda Support and they advised it would be up to 2 hours to get it towed out of there. Police called their own tow truck, the tow trucks had issues with it not going into Transport Mode and stuck parking break. It was brought to the dealer for repair. I believe the car is not safe because there … Look up ODI 11637516 at NHTSA ↗ ODI 11637517On a cold day the vehicle's baking system failed. It was would not move more than 62MPH and would not function. When dealer was contacted no assistance was given until Honda Corporation got involved. The problem cleared up on its own and I was advised that it should be fine at this point. Look up ODI 11637517 at NHTSA ↗ | 5ODI 11637913Suspension Related Issue: CV Axel Joints causing clicking, which is the most common issue among users of this car. Apparently the Driveshaft needs to get replaced as well. I got the right side done as the car was pulling to the right before the replacement, but the other part is on back order with no ETA. Been driving this way since October 2024. So I will believe for now that it's safe to drive the car as per dealer's recommendation to do so. Braking: The One Pedal feature turns off at random when starting the Car. Almost got into an accide… Look up ODI 11637913 at NHTSA ↗ ODI 11644137Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking t… Look up ODI 11644137 at NHTSA ↗ ODI 11650051Every time this car comes to a stop, it rocks back and forth significantly on its suspension. Even at low speeds, it is noticeable when breaking, with about a second and a half of five to six rebounds back and forth. It is highly prominent with stronger braking or stop-and-go traffic, resulting in about two seconds of hard rocking back and forth. This problem happens more when the car is being driven in normal mode, meaning using both the acceleration and brake pedals; it’s less pronounced when driving in “one-pedal” mode. I took the car to th… Look up ODI 11650051 at NHTSA ↗ | 5ODI 11650591Break failure on highway causing MVA- multiple attempts were made to slow down and break vehicle to no response what so ever. Pressed breaks all the way down, nothing, no air, no resistance, no sounds, vehicle kept on going. In an attempt to save myself from an accident that could have been much worse, I jumped out of the moving vehicle, landing the back of my head on the cement highway floor toward left end of bumper. This vehicle is not safe and should be taken off the roads. I have 2 toddlers and am traumatized. The vehicle stopped after som… Look up ODI 11650591 at NHTSA ↗ ODI 11655530I was driving through a parking lot when I received the following warning messages “Brake System Failure,” “Service Stabilitrac,” “auto hold unavailable,” “ Brake assist failure. Press hard to brake. Speed limited.” I then tried to pull over in the parking lot and vehicle was extremely difficult to stop. I had to use both legs on the brake. While sitting waiting on a tow truck, I received another warning message that stated “Service High Voltage System.” Look up ODI 11655530 at NHTSA ↗ ODI 11667125When I, Turn, The Wells Makes, a loud noise the other day appear in the dash brake pedal unavailable and also the air conditioning turns on and off by self Look up ODI 11667125 at NHTSA ↗ | 6ODI 11636421My brakes were mushy when braking. Warning notices on the dash for servicing brakes and other related brake systems came up. At one point I couldn't come to a full stop. Issue first noticed 9/26/24. Dropped the car off at the dealer 10/8/24 and it sat for four months waiting the brake master cylinder. Picked up on 1/9/25. So far the brakes are working fine. I am now noticing a clicking sound coming from the front end when steering. Look up ODI 11636421 at NHTSA ↗ ODI 11650051Every time this car comes to a stop, it rocks back and forth significantly on its suspension. Even at low speeds, it is noticeable when breaking, with about a second and a half of five to six rebounds back and forth. It is highly prominent with stronger braking or stop-and-go traffic, resulting in about two seconds of hard rocking back and forth. This problem happens more when the car is being driven in normal mode, meaning using both the acceleration and brake pedals; it’s less pronounced when driving in “one-pedal” mode. I took the car to th… Look up ODI 11650051 at NHTSA ↗ ODI 11676421Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding Look up ODI 11676421 at NHTSA ↗ | 1ODI 11647249All lights related to brakes lighted up on a dashboard ( and message to take it to Dealer). Took it to Dealer. Car is in the shop for over 5 weeks and they can't figure it out what's wrong. They've replaced brake booster (twice!!!!!) and that didn't fix it... Now replacing front calipers. On top of that cv axle is clicking terrible and they can't replace it because it's on long Backorder ( I'm waiting over 2 months for it already. Look up ODI 11647249 at NHTSA ↗ | 24ODI 11633752The collision system is too sensitive. Regularly when I’m backing into a parking spot the car will slam on the breaks even though there aren’t any objects in the way. This will also happen on occasion while driving forward normally potentially causing someone behind me to rear end the car Look up ODI 11633752 at NHTSA ↗ ODI 11634003Brakes activated in an unwarranted situation. Suddenly stopping in the middle of traffic. Look up ODI 11634003 at NHTSA ↗ ODI 11635472Brake system failure happened the day after I bought the vehicle and the dealer found no issues or errors than another brake failure occurred in one week. This could have caused a major accident to a point where my safety is in fear Look up ODI 11635472 at NHTSA ↗ | — | 1ODI 11642391Pulled out of our driveway and received a message that "AWD Temporarily Unavailable". This message did not indicate that this fault disables one-pedal driving. Upon reaching the end of my street at the stop sign, I gently let my foot off the accelerator expecting the car to slow down as it should when using one-pedal driving. Instead the car continued to move forward and I almost went through a stop sign into a busy road where I would have for sure gotten into a bad accident. Not informing the driver that this fault also disables one-pedal … Look up ODI 11642391 at NHTSA ↗ |
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| Fuel/Propulsion System | 4ODI 11637067Car makes loud knocking sound when turning, especially when cold. Started almost immediately after taking delivery. Happens every time drive car and is getting worse. Available to inspect. Safety risk if drive axle snaps. Not inspected by anyone, but a known issue in owners' forums and among dealer service departments: [XXX] No warnings or codes thrown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11637067 at NHTSA ↗ ODI 11642753When accelerating into a turn from a complete stop, left turn or right turn, there is a knocking sound coming from the cv joint. Vehicle made this sound when driving off the lot brand new. Vehicle also experienced a battery fault error/reduced propulsion warning at 700 miles and is currently at the dealer to investigate. The error alternates with the battery fault light indicating a fault with the high voltage battery and the propulsion power is limited light. This error occurred after preconditioning at 30% battery charge in 32 degree weather.… Look up ODI 11642753 at NHTSA ↗ ODI 11666428Knocking sound in the front when turning Honda states normal axel problem. For Fuel/battery . Been in a back and forth with Honda service/Honda motors because I’m getting less then advertised on my range performance. Example I drove a 60 mile drive and car drained 109z that’s 49 miles unaccounted for. I am now being told by Honda Motors mediation that the battery loses 30/40 percent efficiency in cold weather. That’s horrible. It’s not advertised and it’s unacceptable. It’s unsafe that customers can’t depend on the vehicle when an emergency … Look up ODI 11666428 at NHTSA ↗ | 4ODI 11714966High voltage warning light, service vehicle soon light, reduced speed limit, would not charge past 25%, forward looking camera issues warning light would show up randomly Called the local Honda dealer(01/26/26), talked with service manager, He told me to bring the vehicle in immediately. The Honda dealer refused to fix it under warranty since it was in an accident.(Right fender and driver door needed repaired.) The dealer wanted $300 dollars to perform a diagnostic test on vehicle. Dealer found that the HVAC system had failed which also includ… Look up ODI 11714966 at NHTSA ↗ ODI 11718298Clicking noises when turning. Dealership no longer fixing (fixed passenger side, driver side still unrepaired). Front end collision breaking happening at random, causing unsafe breaking in the middle of the road. Also frequently happening when releasing break at stop light, narrowly avoiding multiple rear end collisions due to breaks being slammed on by vehicle collision system. Now with high voltage battery failure message, blowing cold air out of hvac system and performing at reduced acceleration. Look up ODI 11718298 at NHTSA ↗ ODI 11726010Loud clicking from both sides of the front CV joint. Dealer says there is nothing they can do but know of the problem. Says not to drive it as much. Look up ODI 11726010 at NHTSA ↗ | 21ODI 11637317For the second time in 7 months since I’ve owned the car, I need to get it serviced for an error on the panel names “System Voltage Error”. As a result, the car can’t be charged (EV), the heating doesn’t work in the middle of winter, and acceleration is reduced. Look up ODI 11637317 at NHTSA ↗ ODI 11637854Within two weeks of purchase from dealer, the car began having warning lights “service high voltage system”,“acceleration reduced”, “service vehicle soon”. Additionally this electric car would not allow me to charge the battery once these warning lights were displayed. Car has been towed to dealer for repair. Several attempts have been made to get update on repair time and my inquiries have not been responded to. I’m now stuck paying for a car that is less than two weeks old with less than 1,000 miles on it. All I have been told is that a call … Look up ODI 11637854 at NHTSA ↗ ODI 11639565I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to… Look up ODI 11639565 at NHTSA ↗ | 3ODI 11640457Twice, a "service high voltage" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working. The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees. The second time was this morning - the heat is barely working at all. Very frustrating for a vehicle under 2000 miles. Look up ODI 11640457 at NHTSA ↗ ODI 11649110When starting vehicle, lights for Propulsion Power is Limited lights and service vehicle soon lights came on. I tried to shift into reverse, but got a warning message that the conditions for shifting error, I also could not shift to drive. I only have had the car for 2 weeks. I called the honda warranty, they arranged to have it towed to dealership. 2 different service people tried troubleshooting the problem on site with no success. It was towed and dropped off after hours at a Honda service center. The tech called the next day stating that th… Look up ODI 11649110 at NHTSA ↗ ODI 11653890I leased this vehicle approximately three weeks ago, yesterday as I was adjusting the dashboard lighting, the service high voltage battery warning came on. Now the vehicle wont take a charge, the vehicle has changed the charge setting to 40%, and I cannot increase it. I 've reserved an appointment for 4/11/2025 for the vehicle to be serviced, and was told that I wont be given a loaner vehicle. This entire scenario is very inconvenient to say the least. This my first Honda and probably my last. I feel that my safety is at risk in this case, as I… Look up ODI 11653890 at NHTSA ↗ | 7ODI 11639565I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to… Look up ODI 11639565 at NHTSA ↗ ODI 11645247Service High Voltage System warning. Have had this come up on my car and I have seen that this is a design issue with the battery cooling system. I am glad that the car did not just shut off while I was driving. Honda/GM need to make this car right. And this issue is happening to everyone. Please help us. Look up ODI 11645247 at NHTSA ↗ ODI 11661648On April 19, 2025, the "Engine/Battery Fault" warning light illuminated on my vehicle. At the time, the car had only 1,398 miles on the odometer and had been purchased just one month prior. Shortly after the warning appeared, I received a diagnostic report from OnStar indicating fault code U362A. The vehicle exhibited significantly reduced acceleration and limited charging capability. Concerned about the issue, I brought the car to the dealership where I purchased it for inspection and service. The dealership performed a reset of the main com… Look up ODI 11661648 at NHTSA ↗ | 4ODI 11662202Automatic braking is very sensitive, especially in the rain, and even more so when backing up in the rain. The unexpected braking happened to me at a rotary for no apparent reason, and numerous times in reverse. Service Vehicle Soon Light/(Propulsion System Failure) came on randomly at around 4000 miles. Within a day or so it turned off. Nothing with the car seemed to be effected. Then around 4500 symbol turned on again and has been on for a day or so. No notable issues. Look up ODI 11662202 at NHTSA ↗ ODI 11705185I have had multiple issues with this vehicle and it has been in the shop more than 80 days between April and Oct 2025. First, the entire battery system went out in the all electric vehicle. Honda said that since it was a collaboration car with GM, that it would take a long time to fix because their technicians weren’t very familiar. It took almost 8 weeks in the shop before we got it back. Not long after, the entire dash (electronics) went out and the shop had it again for over a week. they never found or could replicate the issue. The vehicle… Look up ODI 11705185 at NHTSA ↗ ODI 11718298Clicking noises when turning. Dealership no longer fixing (fixed passenger side, driver side still unrepaired). Front end collision breaking happening at random, causing unsafe breaking in the middle of the road. Also frequently happening when releasing break at stop light, narrowly avoiding multiple rear end collisions due to breaks being slammed on by vehicle collision system. Now with high voltage battery failure message, blowing cold air out of hvac system and performing at reduced acceleration. Look up ODI 11718298 at NHTSA ↗ | 1ODI 11642391Pulled out of our driveway and received a message that "AWD Temporarily Unavailable". This message did not indicate that this fault disables one-pedal driving. Upon reaching the end of my street at the stop sign, I gently let my foot off the accelerator expecting the car to slow down as it should when using one-pedal driving. Instead the car continued to move forward and I almost went through a stop sign into a busy road where I would have for sure gotten into a bad accident. Not informing the driver that this fault also disables one-pedal … Look up ODI 11642391 at NHTSA ↗ | — |
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