Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
4 distinct recall campaigns
139,585 mi median reported failure mileage
Scope: 2012 to 2014 model years. Data updated: . 4 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 4 complaints (25.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Transmission and shifting
1
25.0%
Engine operation
1
25.0%
Braking behavior
1
25.0%
Electrical and battery issues
1
25.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
2
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
2
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 2
150,000 and above miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2014
1
2016
1
2019
1
2020
1
Complaints over time data
Category
Count
2014
1
2016
1
2019
1
2020
1
2014: 1; 2016: 1; 2019: 1; 2020: 1
Pattern summary
Electrical System leads the component reports. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
TL* THE CONTACT OWNS A 2013 INFINITI M35 HYBRID. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE ONLY WAY TO RESTART THE VEHICLE WAS BY SHIFTING INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTELLIGENT POWER DISTRIBUTION MODULE (IPDM) NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,170.
IT ALL STARTED WITH A SMALL VIBRATION THAT FELT LIKE A WHEEL NEEDING BALANCING. THIS SYSTEM HAPPEN INTERMITTENTLY AND FOR SHORT DURATIONS OVER THE COURSE OF A COUPLE OF WEEKS. THEN THE VIBRATION STARTED TO HAPPEN MORE OFTEN, FOR LONGER PERIODS OF TIME AND WITH MORE INTENSITY SUCH TO BECOME A SHUTTERING THAT WAS COMING FROM THE FRONT OF THE CAR. WHEN THE SHUTTERING SUDDENLY BECAME VERY SEVERE, THE SERVICE ENGINE LIGHT CAME ON. AT THIS TIME I WAS DRIVING ON A BUSY HIGHWAY GOING APPROXIMATELY 45 TO 50 MPH. I MANAGED TO PULLED THE CAR TO THE …
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
4 unique complaints in this selection. Analysis snapshot: 2026-10-01.
100.0%Usable mileage4 / 4 records
100.0%Valid incident date4 / 4 records
100.0%Valid filing date4 / 4 records
100.0%Ordered incident and filing dates4 / 4 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2012
2013
2014
Electrical System
00.0%
No examples available for this selection.
1100.0%ODI 10652423 · 119,170 mi
TL* THE CONTACT OWNS A 2013 INFINITI M35 HYBRID. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE ONLY WAY TO RESTART THE VEHICLE WAS BY SHIFTING INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTELLIGENT POWER DISTRIBUTION MODULE (IPDM) NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,170.
MY CAR WAS ISSUED A RECALL NUMBER 16V-527 IN JULY. AFTER MY CAR WAS TOWED TO THE DEALER AFTER IT SUDDENLY STOPPED WHILE DRIVING ON THE FWY DUE TO THE HYBRID SYSTEM. THE DEALER SAID THAT THEY COULD NOT COMPLETE THE RECALL WORK DUE TO THE LACK OF PARTS, EVEN THOUGH THE RECALL APPEARS TO RELATE DIRECTLY TO THE PROBLEM I AM HAVING WITH THE CAR. THE CAR WAS IN MTION ON THE FWY WHEN THE ENGINE SUDDENLY STOPPED DUE TO A HYBRID MOTOR ISSUE.
IT ALL STARTED WITH A SMALL VIBRATION THAT FELT LIKE A WHEEL NEEDING BALANCING. THIS SYSTEM HAPPEN INTERMITTENTLY AND FOR SHORT DURATIONS OVER THE COURSE OF A COUPLE OF WEEKS. THEN THE VIBRATION STARTED TO HAPPEN MORE OFTEN, FOR LONGER PERIODS OF TIME AND WITH MORE INTENSITY SUCH TO BECOME A SHUTTERING THAT WAS COMING FROM THE FRONT OF THE CAR. WHEN THE SHUTTERING SUDDENLY BECAME VERY SEVERE, THE SERVICE ENGINE LIGHT CAME ON. AT THIS TIME I WAS DRIVING ON A BUSY HIGHWAY GOING APPROXIMATELY 45 TO 50 MPH. I MANAGED TO PULLED THE CAR TO THE …
ON MARCH 4, 2019 WHILE DRIVING THROUGH JEFFERSON CITY DOING APPROXIMATELY 40 MPH I HEARD AND FELT A LOUD EXPLOSION. I PULLED OVER TO INSPECT THE CAR ONLY TO FIND MY SUNROOF HAD EXPLODED. A LARGE HOLE WAS IN THE SUNROOF WITH GLASS DEBRIS ON THE OOF. LUCKILY THE EXPLOSION WAS OUTWARD AND NOT INWARD INTO THE CAR. I TOOK PICTURES WHICH SHOWS THE DAMAGE AND THE GLASS THAT WAS LEFT ON THE ROOF. I SUSPECT THE REMAINING GLASS BLEW UP AND TOWARD THE BACK OF THE CAR.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Electrical System
Too few reports for a range
119,170 mi
1 (sparse)
ODI 10652423 · 119,170 mi
TL* THE CONTACT OWNS A 2013 INFINITI M35 HYBRID. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE ONLY WAY TO RESTART THE VEHICLE WAS BY SHIFTING INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTELLIGENT POWER DISTRIBUTION MODULE (IPDM) NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,170.
MY CAR WAS ISSUED A RECALL NUMBER 16V-527 IN JULY. AFTER MY CAR WAS TOWED TO THE DEALER AFTER IT SUDDENLY STOPPED WHILE DRIVING ON THE FWY DUE TO THE HYBRID SYSTEM. THE DEALER SAID THAT THEY COULD NOT COMPLETE THE RECALL WORK DUE TO THE LACK OF PARTS, EVEN THOUGH THE RECALL APPEARS TO RELATE DIRECTLY TO THE PROBLEM I AM HAVING WITH THE CAR. THE CAR WAS IN MTION ON THE FWY WHEN THE ENGINE SUDDENLY STOPPED DUE TO A HYBRID MOTOR ISSUE.
IT ALL STARTED WITH A SMALL VIBRATION THAT FELT LIKE A WHEEL NEEDING BALANCING. THIS SYSTEM HAPPEN INTERMITTENTLY AND FOR SHORT DURATIONS OVER THE COURSE OF A COUPLE OF WEEKS. THEN THE VIBRATION STARTED TO HAPPEN MORE OFTEN, FOR LONGER PERIODS OF TIME AND WITH MORE INTENSITY SUCH TO BECOME A SHUTTERING THAT WAS COMING FROM THE FRONT OF THE CAR. WHEN THE SHUTTERING SUDDENLY BECAME VERY SEVERE, THE SERVICE ENGINE LIGHT CAME ON. AT THIS TIME I WAS DRIVING ON A BUSY HIGHWAY GOING APPROXIMATELY 45 TO 50 MPH. I MANAGED TO PULLED THE CAR TO THE …
ON MARCH 4, 2019 WHILE DRIVING THROUGH JEFFERSON CITY DOING APPROXIMATELY 40 MPH I HEARD AND FELT A LOUD EXPLOSION. I PULLED OVER TO INSPECT THE CAR ONLY TO FIND MY SUNROOF HAD EXPLODED. A LARGE HOLE WAS IN THE SUNROOF WITH GLASS DEBRIS ON THE OOF. LUCKILY THE EXPLOSION WAS OUTWARD AND NOT INWARD INTO THE CAR. I TOOK PICTURES WHICH SHOWS THE DAMAGE AND THE GLASS THAT WAS LEFT ON THE ROOF. I SUSPECT THE REMAINING GLASS BLEW UP AND TOWARD THE BACK OF THE CAR.
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2013: 1 complaints · 2014: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2013
1
1
1
2014
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2013
1
0
0
2014
0
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Electrical System
Fuel/Propulsion System
Service Brakes
Visibility/Wiper
Electrical System
—
0
0
0
Fuel/Propulsion System
0
—
0
0
Service Brakes
0
0
—
0
Visibility/Wiper
0
0
0
—
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Stalling or loss of power
1 mentions · 25.0% of complaints
Median mileage: 119,170 mi (1 usable records).
ODI 10652423 · 119,170 mi
TL* THE CONTACT OWNS A 2013 INFINITI M35 HYBRID. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE ONLY WAY TO RESTART THE VEHICLE WAS BY SHIFTING INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTELLIGENT POWER DISTRIBUTION MODULE (IPDM) NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,170.