U.S. public vehicle records

2012 Infiniti M37 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

31 owner complaints analyzed

0 distinct recall campaigns

62,000 mi median reported failure mileage

Scope: 2012 model year. Data updated: 2026-10-01 (October 1, 2026). 25 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 10 of 31 complaints (32.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	9	29.0%
Braking behavior	4	12.9%
Transmission and shifting	3	9.7%
Electrical and battery issues	2	6.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering

Air Bags

Engine

Power Train

Electrical System

Electronic Stability Control (Esc)

Seats

Service Brakes

Steering: 10; Air Bags: 8; Engine: 6; Power Train: 6; Electrical System: 4; Electronic Stability Control (Esc): 2; Seats: 2; Service Brakes: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 5; 25,000 to 49,999: 4; 50,000 to 74,999: 10; 75,000 to 99,999: 2; 100,000 to 149,999: 4; 150,000 and above: 0

50,000 to 74,999 miles has the most reports with usable mileage (10). 6 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012

2013

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2026

2012: 3; 2013: 1; 2015: 1; 2016: 7; 2017: 2; 2018: 3; 2019: 2; 2020: 4; 2021: 3; 2022: 1; 2023: 1; 2024: 1; 2026: 2

Pattern summary

Steering leads the component reports. Steering behavior appears in 9 complaint narratives. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10712300 · 2015-04-22 (April 22, 2015)

TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT, THE STEERING WHEEL BECAME LOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

Owner-reported narrative. 62,000 miles reported. Look up ODI 10712300 at NHTSA ↗

Owner report 10865525 · 2016-05-17 (May 17, 2016)

OPENED CAR WITH TOUCH KEY AND TELESCOPIC STEERING WHEEL MADE LOUD POPPING SOUND. STEERING WHEEL DID NOT GO TO SET POSITION AND WAS VERY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT MOVING THANKFULLY AS IT WAS VERY DIFFICULT TO STEER AFTER THE POPPING SOUND. THE STEERING WHEEL HAD TO BE KEPT IN AN UPWARD POSITION TO STEER AT ALL WITH DIFFICULTY.

Owner-reported narrative. 66,068 miles reported. Look up ODI 10865525 at NHTSA ↗

Owner report 10478297 · 2012-10-02 (October 2, 2012)

9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W…

Owner-reported narrative. 3,300 miles reported. Look up ODI 10478297 at NHTSA ↗

Owner report 10482938 · 2012-11-01 (November 1, 2012)

EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL LIKE YOU'VE BEEN HIT FROM BEHIND. THIS CAR FEELS VERY UNSAFE TO DRIVE. THERE MUST BE FAULTY TRANSMISSIONS OR SOFTWARE HERE. *TR

Owner-reported narrative. 20,000 miles reported. Look up ODI 10482938 at NHTSA ↗

Owner report 10483796 · 2012-11-09 (November 9, 2012)

TL* THE CONTACT OWNS A 2012 INFINITI M37. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AND EXHIBITED A LOUD BANG WHEN SHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE VEHICLE WAS TEST DRIVEN. THE DEALER RE-PROGRAMMED THE TRANSMISSION CONTROL MODULE AND THE ENGINE CONTROL MODULE. THE CONTACT STATED THAT THE VEHICLE PERFORMED WELL FOR A WHILE BUT THE FAILURE SOON RECURRED. THE VEHICLE HAD NOT BEEN TAKEN BACK TO THE DEALER. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WAS A DESIGN FLAW WITHIN THE VEHICLE BUT A …

Owner-reported narrative. 7,473 miles reported. Look up ODI 10483796 at NHTSA ↗

Owner report 10852240 · 2016-03-29 (March 29, 2016)

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

Owner-reported narrative. 41,000 miles reported. Look up ODI 10852240 at NHTSA ↗

Owner report 11144828 · 2018-11-02 (November 2, 2018)

2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.

Owner-reported narrative. 65,000 miles reported. Look up ODI 11144828 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

31 unique complaints in this selection. Analysis snapshot: 2026-10-01.

80.6%Usable mileage25 / 31 records

100.0%Valid incident date31 / 31 records

100.0%Valid filing date31 / 31 records

100.0%Ordered incident and filing dates31 / 31 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2011	2012	2013
Power Train	1548.4% ODI 10460603 · 25 mi I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND… Look up ODI 10460603 at NHTSA ↗	619.4% ODI 10482938 · 20,000 mi EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL LIKE YOU'VE BEEN HIT FROM BEHIND. THIS CAR FEELS VERY UNSAFE TO DRIVE. THERE MUST BE FAULTY TRANSMISSIONS OR SOFTWARE HERE. *TR Look up ODI 10482938 at NHTSA ↗	318.8% ODI 10567493 · 15,000 mi WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN… Look up ODI 10567493 at NHTSA ↗
Steering	412.9% ODI 10556106 · 1 mi WE OWN A 2011 INFINITY M37X THAT WE FEEL IS UNSAFE BECAUSE OF A STEERING DEFECT. THE VEHICLE CONTINUALLY VEERS FROM SIDE TO SIDE UNLESS THE ROAD TRAVELLED IS PERFECTLY FLAT WITHOUT ANY IMPERFECTIONS. WE HAVE TO MAKE CONTINUAL COURSE CORRECTIONS AND IT IS VERY EASY TO OVERCOMPENSATE THE STEERING, WHICH COULD POTENTIALLY LEAD TO VEERING OFF THE ROAD ESPECIALLY IF THE ROAD IS A NARROW TRACK/COUNTRY ROAD. WHEN YOU ADD ICE RUTS, OR SNOW, OR LIGHTLY RUTTED ROADWAYS THE VEHICLE IS VERY HARD TO CONTROL MAKING IT UNSAFE. *TR Look up ODI 10556106 at NHTSA ↗	1032.3% ODI 10865525 · 66,068 mi OPENED CAR WITH TOUCH KEY AND TELESCOPIC STEERING WHEEL MADE LOUD POPPING SOUND. STEERING WHEEL DID NOT GO TO SET POSITION AND WAS VERY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT MOVING THANKFULLY AS IT WAS VERY DIFFICULT TO STEER AFTER THE POPPING SOUND. THE STEERING WHEEL HAD TO BE KEPT IN AN UPWARD POSITION TO STEER AT ALL WITH DIFFICULTY. Look up ODI 10865525 at NHTSA ↗	531.3% ODI 10577139 SHORTLY AFTER PURCHASING MY M37, I FOUND IT DIFFICULT TO STEER ON THE ROAD. I STARTED DOING SOME INVESTIGATION ON THE INTERNET AND FOUND A CONCEPT CALLED "TRAMLINING" THAT OTHER M INFINITI OWNERS WERE EXPERIENCING AND WHICH DESCRIBED WHAT I WAS EXPERIENCING. I DON'T FEEL THERE IS A CERTAIN SPEED THAT TRIGGERS THE CONDITION. YOU REALLY HAVE TO HOLD ON TO THE STEERING WHEEL TO CONTROL THE CAR. I TOOK THE CAR BACK TO THE INFINITI DEALER TO HAVE IT CHECKED OUT AND EXPLAINED THE CONCEPT OF "TRAMLINING". THE DEALER SAID IT WAS THE ROAD AND HOW THE M3… Look up ODI 10577139 at NHTSA ↗
Air Bags	26.5% ODI 10505076 2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM. Look up ODI 10505076 at NHTSA ↗	825.8% ODI 11181254 · 108,000 mi PASSENGER SIDE FRONT AIRBAG SENSOR TURNS OFF AIRBAG WHEN AN ADULT IS SEATED THERE. THIS OCCURS ALMOST EVERY TIME I HAVE A PASSENGER IN THAT SEAT. I CAN OCCASIONALLY GET IT TO TURN AIRBAG ON BY SHUTTING CAR OFF AND RESTARTING, SOMETIMES IT TAKES 3 CYCLES OF OFF/ON. MOST TIMES IT STILL WON'T RESET AND MY PASSENGER HAS TO MOVE TO A REAR SEAT. THIS HAPPENS EVEN WITH A 200 LB. MAN SEATED THERE. THIS IS MY 4TH INFINITI AND THEY'VE ALL HAD THIS ISSUE. INFINITI SHOULD BE HELD ACCOUNTABLE AND MAKE NEEDED REPAIRS TO THE AIRBAG SENSOR Look up ODI 11181254 at NHTSA ↗	425.0% ODI 10661572 · 8,000 mi TL* THE CONTACT OWNS A 2013 INFINITI M37. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD NOT BEEN DESIGNED OR INSTALLED PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 8,000. Look up ODI 10661572 at NHTSA ↗
Engine	412.9% ODI 10460603 · 25 mi I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND… Look up ODI 10460603 at NHTSA ↗	619.4% ODI 10478297 · 3,300 mi 9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W… Look up ODI 10478297 at NHTSA ↗	212.5% ODI 10567493 · 15,000 mi WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN… Look up ODI 10567493 at NHTSA ↗
Electrical System	39.7% ODI 10593793 · 46,000 mi BATTERY KEEPS DRAINING. I HAD TO JUMP IT COUPLE TIMES AND TODAY I JUMPED IT, EVERYTHING CAME BACK, BUT THE CAR WON'T START. IT FLASHES 'WARNING KEY SYSTEM'. THE CAR IS AT THE INFINITI DEALER NOW. THEY WILL CALL ME TOMORROW WITH THE INFO ABOUT WHAT'S GOING ON WITH THE CAR. THIS IS A BEAUTIFUL CAR!!!! INFINITI PLEASE FIX THESE PROBLEMS. *TR Look up ODI 10593793 at NHTSA ↗	412.9% ODI 10852240 · 41,000 mi VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN Look up ODI 10852240 at NHTSA ↗	318.8% ODI 10567493 · 15,000 mi WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN… Look up ODI 10567493 at NHTSA ↗
Vehicle Speed Control	516.1% ODI 10573299 · 44,000 mi TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC… Look up ODI 10573299 at NHTSA ↗	26.5% ODI 10478297 · 3,300 mi 9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W… Look up ODI 10478297 at NHTSA ↗	212.5% ODI 11244835 · 27,000 mi ON THURSDAY, AUGUST 15, I WAS IN CAMARILLO FOR A HAIRCUT APPOINTMENT. IT WAS 11:25 AND MY APPOINTMENT WAS AT 11:40. I WAS ALREADY IN THE PARKING SPACE, MOVING AT A SLOW SPEED AND WAS APPROXIMATELY 6 FT. FROM THE RAISED CONCRETE CURB AT THE END OF THE PARKING SPACE. SUDDENLY THE CAR BEGAN TO ACCELERATE AND I OBSERVED SMOKE FROM THE TIRES. I LATER SAW THIS WAS CAUSED BY THE TIRES DIGGING INTO THE ASPHALT. DURING THE SUDDEN, UNINTENDED ACCELERATION I KEPT WONDERING HOW I WAS GOING TO STOP THE CAR. FORTUNATELY THERE WAS A STURDY TREE THAT STOP… Look up ODI 11244835 at NHTSA ↗
Electronic Stability Control (Esc)	26.5% ODI 11164711 · 105 mi 4WAS AND STABILITY CONTROL WARNING LIGHTS STAY ON WHILE DRIVING THE CAR. THE REAR OF THE CAR IS VERY UNSTABLE, SWAYS, JERKS AND STEERING WHEEL IS OFF-CENTER.THE STEERING WHEEL IS NEVER CENTERED AND DRIFTS IN ONE DIRECTION WITH A NEW ALIGNMNET. INFINITI HAS RECOMMENDED REPLACING THE HICAS ACTUATOR. THIS HAS NOT RESOLVED THE PROBLEM FOR INFINITI OWNERS AND ARE THEN RECOMMENDED TO REPLACE THE 4WAS CONTROL BOX. REPLACING THE CONTROL BOX ALSO DOES NOT RESOLVE THE ISSUE. I HAVE READ AND JOINED A NISSAN/INFINITI FORUM WHERE OWNERS THAT HAVE THIS EXA… Look up ODI 11164711 at NHTSA ↗	26.5% ODI 10852240 · 41,000 mi VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN Look up ODI 10852240 at NHTSA ↗	212.5% ODI 10567493 · 15,000 mi WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN… Look up ODI 10567493 at NHTSA ↗
Seats	00.0% No examples available for this selection.	26.5% ODI 11340954 · 45,000 mi PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE. Look up ODI 11340954 at NHTSA ↗	16.3% ODI 11557170 In December, 2022, the airbag warning light activated. AT a cost to us of over $1500, the Infiniti dealer replaced the failed sensor. What we did not know is that this did not fix the problem and the air bag on the passenger side would never have deployed in the event of an accident. In November, 2023, the airbag warning light again activated. It turns out that the seat assembly had actually failed of which we were unaware. This is a very expensive repair to a part that should never have failed in the first place. After significant discussio… Look up ODI 11557170 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Steering	53,063–72,541 mi	66,068 mi	9	ODI 10865525 · 66,068 mi OPENED CAR WITH TOUCH KEY AND TELESCOPIC STEERING WHEEL MADE LOUD POPPING SOUND. STEERING WHEEL DID NOT GO TO SET POSITION AND WAS VERY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT MOVING THANKFULLY AS IT WAS VERY DIFFICULT TO STEER AFTER THE POPPING SOUND. THE STEERING WHEEL HAD TO BE KEPT IN AN UPWARD POSITION TO STEER AT ALL WITH DIFFICULTY. Look up ODI 10865525 at NHTSA ↗ ODI 10894718 · 72,541 mi TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE DRIVING AT ANY SPEED, WHEN THE STEERING WHEEL WAS TILTED DOWNWARD, IT WAS UNABLE TO BE TURNED LEFT OR RIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 72,541. Look up ODI 10894718 at NHTSA ↗ ODI 10908745 · 49,700 mi 2012 M37 49,700 MILES. WHEN STEERING WHEEL IS IN THE POSITION SELECTED FOR DRIVING, THE WHEEL LOCKED UP.UNABLE TO TURN LEFT OR RIGHT. DEALER SAID UPPER STEERING SHAFT FAILED. Look up ODI 10908745 at NHTSA ↗
Air Bags	Too few reports for a range	68,000 mi	3 (sparse)	ODI 11181254 · 108,000 mi PASSENGER SIDE FRONT AIRBAG SENSOR TURNS OFF AIRBAG WHEN AN ADULT IS SEATED THERE. THIS OCCURS ALMOST EVERY TIME I HAVE A PASSENGER IN THAT SEAT. I CAN OCCASIONALLY GET IT TO TURN AIRBAG ON BY SHUTTING CAR OFF AND RESTARTING, SOMETIMES IT TAKES 3 CYCLES OF OFF/ON. MOST TIMES IT STILL WON'T RESET AND MY PASSENGER HAS TO MOVE TO A REAR SEAT. THIS HAPPENS EVEN WITH A 200 LB. MAN SEATED THERE. THIS IS MY 4TH INFINITI AND THEY'VE ALL HAD THIS ISSUE. INFINITI SHOULD BE HELD ACCOUNTABLE AND MAKE NEEDED REPAIRS TO THE AIRBAG SENSOR Look up ODI 11181254 at NHTSA ↗ ODI 11340954 · 45,000 mi PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE. Look up ODI 11340954 at NHTSA ↗ ODI 11593625 · 68,000 mi The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000. Look up ODI 11593625 at NHTSA ↗
Engine	12,725–62,000 mi	47,000 mi	6	ODI 10478297 · 3,300 mi 9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W… Look up ODI 10478297 at NHTSA ↗ ODI 10503221 · 300 mi HAVE OWNED THE CAR SLIGHTLY OVER A YEAR. SINCE THE BEGINNING THE TRANSMISSION HAS SHIFTED ERRATICALLY, IS IN 4TH GEAR AT 25 MPH. WHEN STEPPING ON GAS THE CAR HESITATES WHILE TRYING TO PICK A GEAR. THERE IS NO POWER AT LOW SPEEDS BECAUSE THE CAR IS IN TOO HIGH A GEAR. AT HIGHER SPEEDS IF YOU TOUCH THE BRAKES THE CAR DROPS TWO OR THREE GEARS CAUSING THE CAR TO SHAKE VIOLENTLY FROM THE DOWNSHIFT. THE ENGINE KNOCKS CONSTANTLY AT LOW SPEEDS DUE TO THE GEARING EVEN THOUGH PREMIUM FUEL IS REQUIRED. DEALER HAS TRIED TO REPAIR AND APPLIED SOFTWARE … Look up ODI 10503221 at NHTSA ↗ ODI 10852240 · 41,000 mi VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN Look up ODI 10852240 at NHTSA ↗
Power Train	10,105–44,750 mi	19,000 mi	6	ODI 10482938 · 20,000 mi EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL LIKE YOU'VE BEEN HIT FROM BEHIND. THIS CAR FEELS VERY UNSAFE TO DRIVE. THERE MUST BE FAULTY TRANSMISSIONS OR SOFTWARE HERE. TR Look up ODI 10482938 at NHTSA ↗ ODI 10483796 · 7,473 mi TL THE CONTACT OWNS A 2012 INFINITI M37. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AND EXHIBITED A LOUD BANG WHEN SHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE VEHICLE WAS TEST DRIVEN. THE DEALER RE-PROGRAMMED THE TRANSMISSION CONTROL MODULE AND THE ENGINE CONTROL MODULE. THE CONTACT STATED THAT THE VEHICLE PERFORMED WELL FOR A WHILE BUT THE FAILURE SOON RECURRED. THE VEHICLE HAD NOT BEEN TAKEN BACK TO THE DEALER. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WAS A DESIGN FLAW WITHIN THE VEHICLE BUT A … Look up ODI 10483796 at NHTSA ↗ ODI 10503221 · 300 mi HAVE OWNED THE CAR SLIGHTLY OVER A YEAR. SINCE THE BEGINNING THE TRANSMISSION HAS SHIFTED ERRATICALLY, IS IN 4TH GEAR AT 25 MPH. WHEN STEPPING ON GAS THE CAR HESITATES WHILE TRYING TO PICK A GEAR. THERE IS NO POWER AT LOW SPEEDS BECAUSE THE CAR IS IN TOO HIGH A GEAR. AT HIGHER SPEEDS IF YOU TOUCH THE BRAKES THE CAR DROPS TWO OR THREE GEARS CAUSING THE CAR TO SHAKE VIOLENTLY FROM THE DOWNSHIFT. THE ENGINE KNOCKS CONSTANTLY AT LOW SPEEDS DUE TO THE GEARING EVEN THOUGH PREMIUM FUEL IS REQUIRED. DEALER HAS TRIED TO REPAIR AND APPLIED SOFTWARE … Look up ODI 10503221 at NHTSA ↗
Electrical System	Too few reports for a range	55,000 mi	4 (sparse)	ODI 10852240 · 41,000 mi VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN Look up ODI 10852240 at NHTSA ↗ ODI 11144828 · 65,000 mi 2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME. Look up ODI 11144828 at NHTSA ↗ ODI 11340954 · 45,000 mi PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE. Look up ODI 11340954 at NHTSA ↗
Electronic Stability Control (Esc)	Too few reports for a range	53,000 mi	2 (sparse)	ODI 10852240 · 41,000 mi VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN Look up ODI 10852240 at NHTSA ↗ ODI 11144828 · 65,000 mi 2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME. Look up ODI 11144828 at NHTSA ↗
Seats	Too few reports for a range	45,000 mi	1 (sparse)	ODI 11340954 · 45,000 mi PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE. Look up ODI 11340954 at NHTSA ↗
Service Brakes	Too few reports for a range	11,650 mi	2 (sparse)	ODI 10478297 · 3,300 mi 9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W… Look up ODI 10478297 at NHTSA ↗ ODI 10482938 · 20,000 mi EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL LIKE YOU'VE BEEN HIT FROM BEHIND. THIS CAR FEELS VERY UNSAFE TO DRIVE. THERE MUST BE FAULTY TRANSMISSIONS OR SOFTWARE HERE. *TR Look up ODI 10482938 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	1	None	ODI 11711442 The front passenger airbag warning light came on with a dash warning flashing light. I isolated the fault to the passenger seat weight sensor, which prevents the airbag from deploying when a passenger of less than 90 pounds is sensed in the front seat. The time from the onset of the warning light to discovery of the actual fault was less than a week and this was facilitated by a mechanic with a sophisticated enough OBD reader to flesh out Infiniti codes. I called my local Infiniti dealer in Tacoma, WA and they were able to supply a part number … Look up ODI 11711442 at NHTSA ↗
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	1	None	ODI 11760232 · 140,000 mi The contact owns a 2012 Infiniti M37. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal without warning. The contact also stated that while driving on an incline, the vehicle lost power upon depressing the accelerator pedal and rolled backward, forcing the contact to depress the accelerator pedal to the floorboard to maintain momentum and resume driving. Upon investigation, the contact associated the failure with the Intelligent Power Distribution Module (IPDM) relay. Neither th… Look up ODI 11760232 at NHTSA ↗
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2012: 4 complaints · 2013: 3 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2012	3	3	4
2013	1	3	3

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2012	30	0	1
2013	16	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Steering	Air Bags	Engine	Power Train	Electrical System	Electronic Stability Control (Esc)	Seats	Service Brakes
Steering	—	0	1 ODI 11171140 · 65,000 mi I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT UP & IT STARTED POPPING & JUMPING (THE DAY BEFORE IT HAD RUN PERFECTLY) & MY CHECK ENGINE LIGHT WAS FLASHING. AT THIS TIME THERE WAS APPROX 65,000. MILES ON THE ODOMETER, THERE WAS LESS THAN 1000 MILES SINCE MY LAST OIL … Look up ODI 11171140 at NHTSA ↗	0	0	0	0	0
Air Bags	0	—	0	0	1 ODI 11340954 · 45,000 mi PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE. Look up ODI 11340954 at NHTSA ↗	0	2 ODI 11340954 · 45,000 mi PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE. Look up ODI 11340954 at NHTSA ↗ ODI 11479314 Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess of $8,000. This is a critical safety issue and needs to be addressed by Infiniti before someone gets hurt. Look up ODI 11479314 at NHTSA ↗	0
Engine	1 ODI 11171140 · 65,000 mi I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT UP & IT STARTED POPPING & JUMPING (THE DAY BEFORE IT HAD RUN PERFECTLY) & MY CHECK ENGINE LIGHT WAS FLASHING. AT THIS TIME THERE WAS APPROX 65,000. MILES ON THE ODOMETER, THERE WAS LESS THAN 1000 MILES SINCE MY LAST OIL … Look up ODI 11171140 at NHTSA ↗	0	—	2 ODI 10503221 · 300 mi HAVE OWNED THE CAR SLIGHTLY OVER A YEAR. SINCE THE BEGINNING THE TRANSMISSION HAS SHIFTED ERRATICALLY, IS IN 4TH GEAR AT 25 MPH. WHEN STEPPING ON GAS THE CAR HESITATES WHILE TRYING TO PICK A GEAR. THERE IS NO POWER AT LOW SPEEDS BECAUSE THE CAR IS IN TOO HIGH A GEAR. AT HIGHER SPEEDS IF YOU TOUCH THE BRAKES THE CAR DROPS TWO OR THREE GEARS CAUSING THE CAR TO SHAKE VIOLENTLY FROM THE DOWNSHIFT. THE ENGINE KNOCKS CONSTANTLY AT LOW SPEEDS DUE TO THE GEARING EVEN THOUGH PREMIUM FUEL IS REQUIRED. DEALER HAS TRIED TO REPAIR AND APPLIED SOFTWARE … Look up ODI 10503221 at NHTSA ↗ ODI 11362297 · 53,000 mi I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABOUT 6TO9SECOND DELAY BEFOR IT TAKE OFF WAS CLOSE OF OTHER CAR HITTING ME Look up ODI 11362297 at NHTSA ↗	2 ODI 10852240 · 41,000 mi VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN Look up ODI 10852240 at NHTSA ↗ ODI 11144828 · 65,000 mi 2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME. Look up ODI 11144828 at NHTSA ↗	2 ODI 10852240 · 41,000 mi VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN Look up ODI 10852240 at NHTSA ↗ ODI 11144828 · 65,000 mi 2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME. Look up ODI 11144828 at NHTSA ↗	0	1 ODI 10478297 · 3,300 mi 9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W… Look up ODI 10478297 at NHTSA ↗
Power Train	0	0	2 ODI 10503221 · 300 mi HAVE OWNED THE CAR SLIGHTLY OVER A YEAR. SINCE THE BEGINNING THE TRANSMISSION HAS SHIFTED ERRATICALLY, IS IN 4TH GEAR AT 25 MPH. WHEN STEPPING ON GAS THE CAR HESITATES WHILE TRYING TO PICK A GEAR. THERE IS NO POWER AT LOW SPEEDS BECAUSE THE CAR IS IN TOO HIGH A GEAR. AT HIGHER SPEEDS IF YOU TOUCH THE BRAKES THE CAR DROPS TWO OR THREE GEARS CAUSING THE CAR TO SHAKE VIOLENTLY FROM THE DOWNSHIFT. THE ENGINE KNOCKS CONSTANTLY AT LOW SPEEDS DUE TO THE GEARING EVEN THOUGH PREMIUM FUEL IS REQUIRED. DEALER HAS TRIED TO REPAIR AND APPLIED SOFTWARE … Look up ODI 10503221 at NHTSA ↗ ODI 11362297 · 53,000 mi I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABOUT 6TO9SECOND DELAY BEFOR IT TAKE OFF WAS CLOSE OF OTHER CAR HITTING ME Look up ODI 11362297 at NHTSA ↗	—	1 ODI 11760232 · 140,000 mi The contact owns a 2012 Infiniti M37. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal without warning. The contact also stated that while driving on an incline, the vehicle lost power upon depressing the accelerator pedal and rolled backward, forcing the contact to depress the accelerator pedal to the floorboard to maintain momentum and resume driving. Upon investigation, the contact associated the failure with the Intelligent Power Distribution Module (IPDM) relay. Neither th… Look up ODI 11760232 at NHTSA ↗	0	0	1 ODI 10482938 · 20,000 mi EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL LIKE YOU'VE BEEN HIT FROM BEHIND. THIS CAR FEELS VERY UNSAFE TO DRIVE. THERE MUST BE FAULTY TRANSMISSIONS OR SOFTWARE HERE. *TR Look up ODI 10482938 at NHTSA ↗
Electrical System	0	1 ODI 11340954 · 45,000 mi PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE. Look up ODI 11340954 at NHTSA ↗	2 ODI 10852240 · 41,000 mi VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN Look up ODI 10852240 at NHTSA ↗ ODI 11144828 · 65,000 mi 2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME. Look up ODI 11144828 at NHTSA ↗	1 ODI 11760232 · 140,000 mi The contact owns a 2012 Infiniti M37. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal without warning. The contact also stated that while driving on an incline, the vehicle lost power upon depressing the accelerator pedal and rolled backward, forcing the contact to depress the accelerator pedal to the floorboard to maintain momentum and resume driving. Upon investigation, the contact associated the failure with the Intelligent Power Distribution Module (IPDM) relay. Neither th… Look up ODI 11760232 at NHTSA ↗	—	2 ODI 10852240 · 41,000 mi VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN Look up ODI 10852240 at NHTSA ↗ ODI 11144828 · 65,000 mi 2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME. Look up ODI 11144828 at NHTSA ↗	1 ODI 11340954 · 45,000 mi PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE. Look up ODI 11340954 at NHTSA ↗	0
Electronic Stability Control (Esc)	0	0	2 ODI 10852240 · 41,000 mi VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN Look up ODI 10852240 at NHTSA ↗ ODI 11144828 · 65,000 mi 2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME. Look up ODI 11144828 at NHTSA ↗	0	2 ODI 10852240 · 41,000 mi VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN Look up ODI 10852240 at NHTSA ↗ ODI 11144828 · 65,000 mi 2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME. Look up ODI 11144828 at NHTSA ↗	—	0	0
Seats	0	2 ODI 11340954 · 45,000 mi PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE. Look up ODI 11340954 at NHTSA ↗ ODI 11479314 Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess of $8,000. This is a critical safety issue and needs to be addressed by Infiniti before someone gets hurt. Look up ODI 11479314 at NHTSA ↗	0	0	1 ODI 11340954 · 45,000 mi PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE. Look up ODI 11340954 at NHTSA ↗	0	—	0
Service Brakes	0	0	1 ODI 10478297 · 3,300 mi 9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W… Look up ODI 10478297 at NHTSA ↗	1 ODI 10482938 · 20,000 mi EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL LIKE YOU'VE BEEN HIT FROM BEHIND. THIS CAR FEELS VERY UNSAFE TO DRIVE. THERE MUST BE FAULTY TRANSMISSIONS OR SOFTWARE HERE. *TR Look up ODI 10482938 at NHTSA ↗	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 9.7% of complaints

Median mileage: 66,500 mi (2 usable records).

ODI 11171140 · 65,000 mi

I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT UP & IT STARTED POPPING & JUMPING (THE DAY BEFORE IT HAD RUN PERFECTLY) & MY CHECK ENGINE LIGHT WAS FLASHING. AT THIS TIME THERE WAS APPROX 65,000. MILES ON THE ODOMETER, THERE WAS LESS THAN 1000 MILES SINCE MY LAST OIL …

Look up ODI 11171140 at NHTSA ↗

ODI 11593625 · 68,000 mi

The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.

Look up ODI 11593625 at NHTSA ↗

ODI 11711442

The front passenger airbag warning light came on with a dash warning flashing light. I isolated the fault to the passenger seat weight sensor, which prevents the airbag from deploying when a passenger of less than 90 pounds is sensed in the front seat. The time from the onset of the warning light to discovery of the actual fault was less than a week and this was facilitated by a mechanic with a sophisticated enough OBD reader to flesh out Infiniti codes. I called my local Infiniti dealer in Tacoma, WA and they were able to supply a part number …

Look up ODI 11711442 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

2 mentions · 6.5% of complaints

Median mileage: 53,000 mi (2 usable records).

ODI 10852240 · 41,000 mi

Look up ODI 10852240 at NHTSA ↗

ODI 11144828 · 65,000 mi

Look up ODI 11144828 at NHTSA ↗

Matching rule

Stalling or loss of power

1 mentions · 3.2% of complaints

Median mileage: 140,000 mi (1 usable records).

ODI 11760232 · 140,000 mi

The contact owns a 2012 Infiniti M37. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal without warning. The contact also stated that while driving on an incline, the vehicle lost power upon depressing the accelerator pedal and rolled backward, forcing the contact to depress the accelerator pedal to the floorboard to maintain momentum and resume driving. Upon investigation, the contact associated the failure with the Intelligent Power Distribution Module (IPDM) relay. Neither th…

Look up ODI 11760232 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b