U.S. public vehicle records

International DURASTAR problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

4 owner complaints analyzed

34 distinct recall campaigns

39,700 mi median reported failure mileage

Scope: 2002 to 2020 model years. Data updated: 2026-10-01 (October 1, 2026). 2 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 3 of 4 complaints (75.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	1	25.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Air Bags

Engine

Service Brakes

Electrical System: 3; Air Bags: 1; Engine: 1; Service Brakes: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015

2016

2022

2025

2015: 1; 2016: 1; 2022: 1; 2025: 1

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11700310 · 2025-11-19 (November 19, 2025)

The Electronic Control Unit ABS gave false or partial warnings for years without showing up as the problem during four trips to the dealer over a four-year period. The truck would sound alarm, abs and air pressure low warnings. Then go into save mode and would drive slowly until shut down completely for a new reboot. Then the truck would operate correctly for some time. Right front caliper would set and drag. I had the truck into the shop over and over. This time I was told the complete brake system would have to be replaced, not the unit, just…

Owner-reported narrative. Look up ODI 11700310 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2005

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2005: 1; 2007: 1; 2008: 1; 2009: 2; 2010: 2; 2011: 10; 2012: 13; 2013: 12; 2014: 8; 2015: 6; 2016: 7; 2017: 6; 2018: 9; 2019: 8; 2020: 4

First model yearSecond model year

Year-by-year records

International DURASTAR model-year comparison
Model year	Complaints	Recalls	Change in recalls
2002	0	1	Not available
2003	0	1	0
2005	0	1	Not available
2007	0	1	Not available
2008	0	1	0
2009	1	2	+1
2010	0	2	0
2011	1	10	+8
2012	0	13	+3
2013	0	12	-1
2014	1	8	-4
2015	0	6	-2
2016	0	7	+1
2017	1	6	-1
2018	0	9	+3
2019	0	8	-1
2020	0	4	-4

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

4 unique complaints in this selection. Analysis snapshot: 2026-10-01.

50.0%Usable mileage2 / 4 records

100.0%Valid incident date4 / 4 records

100.0%Valid filing date4 / 4 records

100.0%Ordered incident and filing dates4 / 4 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2007	2008	2009	2010	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020
Electrical System	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11700310 The Electronic Control Unit ABS gave false or partial warnings for years without showing up as the problem during four trips to the dealer over a four-year period. The truck would sound alarm, abs and air pressure low warnings. Then go into save mode and would drive slowly until shut down completely for a new reboot. Then the truck would operate correctly for some time. Right front caliper would set and drag. I had the truck into the shop over and over. This time I was told the complete brake system would have to be replaced, not the unit, just… Look up ODI 11700310 at NHTSA ↗	0Unavailable No examples available for this selection.	1100.0% ODI 10871955 ENGINE WENT OUT AFTER FIRST THREE MONTHS OF THE BRAND NEW TRUCK BEING BOUGHT OFF THE LOT. CONSISTENTLY CONTINUOUS PROBLEMS AND REPAIRS BEYOND THE WARRANTEE CAUSING LOSS OF WORK, EXTENSIVE AMOUNT OF MONEY ON REPAIRS, RENTAL OF TRUCKS WITH LOSS OF MONEY IN ORDER TO KEEP CUSTOMERS AND A TREMENDOUS AMOUNT OF STRESS ONLY FOR THE ENGINE TO BLOW AGAIN! Look up ODI 10871955 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 10748328 · 9,400 mi VEHICLE HAS RECALL 15509. DEALER WILL NOT REPAIR VEHICLE--CLAIMS INTERNATIONAL DOES NOT RECOGNIZE THIS AS A RECALL, YET OWNERS HAVE ALL RECEIVED NOTIFICATION IN THE MAIL THAT TRUCK MAY CATCH FIRE Look up ODI 10748328 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Air Bags	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11449955 · 70,000 mi The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warning light illuminated. The driver was able to exit the vehicle with the assistance of nearby drivers. The driver was transported to the hospital by emergency services. The driver sustained neck, back, shoulder, and hip injuries. A police report was fi… Look up ODI 11449955 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Engine	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 10871955 ENGINE WENT OUT AFTER FIRST THREE MONTHS OF THE BRAND NEW TRUCK BEING BOUGHT OFF THE LOT. CONSISTENTLY CONTINUOUS PROBLEMS AND REPAIRS BEYOND THE WARRANTEE CAUSING LOSS OF WORK, EXTENSIVE AMOUNT OF MONEY ON REPAIRS, RENTAL OF TRUCKS WITH LOSS OF MONEY IN ORDER TO KEEP CUSTOMERS AND A TREMENDOUS AMOUNT OF STRESS ONLY FOR THE ENGINE TO BLOW AGAIN! Look up ODI 10871955 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Service Brakes	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11700310 The Electronic Control Unit ABS gave false or partial warnings for years without showing up as the problem during four trips to the dealer over a four-year period. The truck would sound alarm, abs and air pressure low warnings. Then go into save mode and would drive slowly until shut down completely for a new reboot. Then the truck would operate correctly for some time. Right front caliper would set and drag. I had the truck into the shop over and over. This time I was told the complete brake system would have to be replaced, not the unit, just… Look up ODI 11700310 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	9,400 mi	1 (sparse)	ODI 10748328 · 9,400 mi VEHICLE HAS RECALL 15509. DEALER WILL NOT REPAIR VEHICLE--CLAIMS INTERNATIONAL DOES NOT RECOGNIZE THIS AS A RECALL, YET OWNERS HAVE ALL RECEIVED NOTIFICATION IN THE MAIL THAT TRUCK MAY CATCH FIRE Look up ODI 10748328 at NHTSA ↗
Air Bags	Too few reports for a range	70,000 mi	1 (sparse)	ODI 11449955 · 70,000 mi The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warning light illuminated. The driver was able to exit the vehicle with the assistance of nearby drivers. The driver was transported to the hospital by emergency services. The driver sustained neck, back, shoulder, and hip injuries. A police report was fi… Look up ODI 11449955 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	1	None	ODI 11700310 The Electronic Control Unit ABS gave false or partial warnings for years without showing up as the problem during four trips to the dealer over a four-year period. The truck would sound alarm, abs and air pressure low warnings. Then go into save mode and would drive slowly until shut down completely for a new reboot. Then the truck would operate correctly for some time. Right front caliper would set and drag. I had the truck into the shop over and over. This time I was told the complete brake system would have to be replaced, not the unit, just… Look up ODI 11700310 at NHTSA ↗
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2019: 0 complaints · 2020: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2019	0	0	0
2020	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2019	0	0	0
2020	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Air Bags	Engine	Service Brakes
Electrical System	—	0	1 ODI 10871955 ENGINE WENT OUT AFTER FIRST THREE MONTHS OF THE BRAND NEW TRUCK BEING BOUGHT OFF THE LOT. CONSISTENTLY CONTINUOUS PROBLEMS AND REPAIRS BEYOND THE WARRANTEE CAUSING LOSS OF WORK, EXTENSIVE AMOUNT OF MONEY ON REPAIRS, RENTAL OF TRUCKS WITH LOSS OF MONEY IN ORDER TO KEEP CUSTOMERS AND A TREMENDOUS AMOUNT OF STRESS ONLY FOR THE ENGINE TO BLOW AGAIN! Look up ODI 10871955 at NHTSA ↗	1 ODI 11700310 The Electronic Control Unit ABS gave false or partial warnings for years without showing up as the problem during four trips to the dealer over a four-year period. The truck would sound alarm, abs and air pressure low warnings. Then go into save mode and would drive slowly until shut down completely for a new reboot. Then the truck would operate correctly for some time. Right front caliper would set and drag. I had the truck into the shop over and over. This time I was told the complete brake system would have to be replaced, not the unit, just… Look up ODI 11700310 at NHTSA ↗
Air Bags	0	—	0	0
Engine	1 ODI 10871955 ENGINE WENT OUT AFTER FIRST THREE MONTHS OF THE BRAND NEW TRUCK BEING BOUGHT OFF THE LOT. CONSISTENTLY CONTINUOUS PROBLEMS AND REPAIRS BEYOND THE WARRANTEE CAUSING LOSS OF WORK, EXTENSIVE AMOUNT OF MONEY ON REPAIRS, RENTAL OF TRUCKS WITH LOSS OF MONEY IN ORDER TO KEEP CUSTOMERS AND A TREMENDOUS AMOUNT OF STRESS ONLY FOR THE ENGINE TO BLOW AGAIN! Look up ODI 10871955 at NHTSA ↗	0	—	0
Service Brakes	1 ODI 11700310 The Electronic Control Unit ABS gave false or partial warnings for years without showing up as the problem during four trips to the dealer over a four-year period. The truck would sound alarm, abs and air pressure low warnings. Then go into save mode and would drive slowly until shut down completely for a new reboot. Then the truck would operate correctly for some time. Right front caliper would set and drag. I had the truck into the shop over and over. This time I was told the complete brake system would have to be replaced, not the unit, just… Look up ODI 11700310 at NHTSA ↗	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Warning lights and dashboard alerts

1 mentions · 25.0% of complaints

Median mileage: 70,000 mi (1 usable records).

ODI 11449955 · 70,000 mi

The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warning light illuminated. The driver was able to exit the vehicle with the assistance of nearby drivers. The driver was transported to the hospital by emergency services. The driver sustained neck, back, shoulder, and hip injuries. A police report was fi…

Look up ODI 11449955 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b