2014 International DURASTAR: complaints, problems and recalls

VEHICLE HAS RECALL 15509. DEALER WILL NOT REPAIR VEHICLE--CLAIMS INTERNATIONAL DOES NOT RECOGNIZE THIS AS A RECALL, YET OWNERS HAVE ALL RECEIVED NOTIFICATION IN THE MAIL THAT TRUCK MAY CATCH FIRE

Owner-reported narrative. 9,400 miles reported. Look up ODI 10748328 at NHTSA ↗

Reported: 2014-02-19 (February 19, 2014)

Navistar, Inc. (Navistar) is recalling certain model year 2014 and 2015 International Durastar trucks manufactured January 11, 2014, through January 23, 2014, and equipped with steering feature codes 05PRG, 05PRR, 05PRU, 05PRV or 05PSM. The bolts used to mount the steering gear to the frame may fail, resulting in either looseness of steering or the loss of steering.

Consequence: A reduction in, or loss of, steering increases the risk of a crash.

Remedy: Navistar has notified owners, and dealers will inspect and replace the bolts as necessary, free of charge. The recall began on February 19, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's number for this campaign is 14502.

Reported: 2014-02-19 (February 19, 2014)

Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was recalibrated.

Consequence: If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.

Remedy: Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign is 14505.

Reported: 2014-04-17 (April 17, 2014)

Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 International DuraStar vehicles manufactured November 2012 through December 2013, International WorkStar vehicles manufactured December 2012 through January 2014, and 2014-2015 International TranStar and International ProStar vehicles manufactured January 2013 through February 2014. The affected vehicles are built with air disc brake feature codes 04WEY, 04WEZ, or 04WZK. These vehicles may have an incorrect number of bolts mounting the brake caliper to the caliper mounting plate and some of the bolts may be improperly torqued.

Consequence: If the air disk brake caliper has loose or missing bolts, the air disk brake caliper may come loose from the mounting plate causing the vehicle to pull left or right while braking and lengthening the distance needed to stop, increasing the risk of a crash.

Remedy: Navistar will notify owners, and dealers will replace any missing bolts and check the torque of all of the air disk brake caliper bolts, free of charge. The recall began on May 7, 2014. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 14508.

Reported: 2015-04-22 (April 22, 2015)

Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.

Consequence: If the LPM overheats and fails, there is an increased risk of a fire.

Remedy: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.

Reported: 2015-06-22 (June 22, 2015)

Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed cable which can result in the cable contacting the metal edge on the cab.

Consequence: If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.

Remedy: Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15514.

Reported: 2015-11-20 (November 20, 2015)

Navistar, Inc. is recalling certain model year 2013-2014 International ProStar and DuraStar trucks manufactured April 26, 2012, to April 4, 2013, WorkStar trucks manufactured April 27, 2012, to March 29, 2013, LoneStar trucks manufactured May 21, 2012, to April 2, 2013, and TranStar trucks manufactured April 30, 2012, to March 25, 2013. In the affected vehicles, the accelerator pedal position sensor can move and result in a high engine idle.

Consequence: A high engine idle may make downshifting the transmission difficult and the engine brake may be disabled. These factors may hinder slowing down the truck when descending a long grade, thereby increasing the risk of a crash.

Remedy: Navistar will notify owners, and dealers will recalibrate the electronic control module (ECM) to allow it to recognize that the pedal is at the idle position, free of charge. The recall began on January 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15517.

Reported: 2017-12-11 (December 11, 2017)

Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Reported: 2020-12-23 (December 23, 2020)

Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.

Consequence: Unexpected Vehicle movement can increase the risk of a crash or injury.

Remedy: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.