2021 Kzrv DURANGO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Structure:Body is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 1 |
Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2026 | 1 |
2026: 1
Pattern summary
Structure:Body leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Structure | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10984048AS I WAS STEPPING INTO THE RV, THE UPPER STEP SEPARATED ON ONE SIDE. FORTUNATELY, I WAS ABLE TO GRAB ONTO THE RV OTHERWISE I WOULD'VE FALLEN. UPON INSPECTING THE STEPS I FOUND A RIVET THAT HAD BROKEN WHICH CONNECTS THE STEP TO A BRACKET. SEE PHOTOS. I CONTACTED THE DEALER AND THEY INFORMED ME MY RV WAS NOT WITHIN THE RECALL ISSUED BY KZRV. I ASKED THEM TO ORDER THE KIT REQUIRED AND IF THEY COULD NOT PROVIDE ANY GOODWILL TOWARD INSTALLING THE KIT, I WOULD DO IT MYSELF. THE RV HAS BEEN TAKEN TO THE DEALER FOR REPAIRS. THIS RV IS A 2015 DUR… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11241796TL* THE CONTACT OWNS A 2008 DODGE RAM 3500 EQUIPPED WITH A 2019 KZ RV DURANGO HALF TON FIFTH WHEEL. WHILE THE RV WAS ATTACHED TO THE VEHICLE, THE LANDING GEAR FAILED WITHOUT WARNING. THE CONTACT ATTEMPTED TO HOLD THE LANDING GEAR IN PLACE WITH A STRING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO THE RV DEALER (RAY CITTE RV, 1677 WEST RIVERDALE RD, ROY, UT 84067, [phone removed]). THE DEALER DIAGNOSED THAT THE HYDRAULIC SEALS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECUR… | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 2100.0%ODI 11531347The contact owns a 2022 KZRV Durango. The contact stated that one side of the awning fabric had detached, causing the awning to unintendedly drop. The contact stated that five people assisted in roping the awning back into place. The RV was taken to the dealer; however, the RV was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 22V552000 (Structure) however, the VIN was not included in the recall. The failure mileage was unknown. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11754255Under the 5th wheel RV, which is using a Lippert suspension system, at all four locations where the leaf springs attach to the RV frame there are cracks in the box steel and in the welds. | 0UnavailableNo examples available for this selection. |
| Structure:Body | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10966540 · 700 miTL* THE CONTACT OWNS A 2016 KZRV DURANGO 2500 FIFTH WHEEL. WHILE THE CONTACT WAS WALKING UP THE STEPS INTO THE RV THE TOP RIVET FAILED AND THE STAIRS COLLAPSED. THE CONTACT FELL TO THE GROUND AND SUSTAINED BACK KNEE, AND HIP INJURIES. MEDICAL ATTENTION WAS NOT RECEIVED. THE RV WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 700. UPDATED 04/28/17*LJ | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11714055Frame flex, front walls came loose when welds broke, walls were bowing out, repair shop said it shouldn’t be on the roud | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Suspension | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11711784I have a 2022 KZ Durango 321RKT. The frame has been flexing up in the front by the bedroom slide out. There is now a crack in the bedroom wall, which expands from when it’s on the truck to when it’s on the landing gear on the ground. It also is causing the outside of the RV to buckle in the same place. KZand Lippert both said that there’s nothing that they can do. There’s no frame flex in my camper and that they fixed it before my camper was built and they also said that it’s three years old. It’s out of warranty. Warranty and frame should not … | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11754255Under the 5th wheel RV, which is using a Lippert suspension system, at all four locations where the leaf springs attach to the RV frame there are cracks in the box steel and in the welds. | 0UnavailableNo examples available for this selection. |
| Equipment:Mechanical | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10984048AS I WAS STEPPING INTO THE RV, THE UPPER STEP SEPARATED ON ONE SIDE. FORTUNATELY, I WAS ABLE TO GRAB ONTO THE RV OTHERWISE I WOULD'VE FALLEN. UPON INSPECTING THE STEPS I FOUND A RIVET THAT HAD BROKEN WHICH CONNECTS THE STEP TO A BRACKET. SEE PHOTOS. I CONTACTED THE DEALER AND THEY INFORMED ME MY RV WAS NOT WITHIN THE RECALL ISSUED BY KZRV. I ASKED THEM TO ORDER THE KIT REQUIRED AND IF THEY COULD NOT PROVIDE ANY GOODWILL TOWARD INSTALLING THE KIT, I WOULD DO IT MYSELF. THE RV HAS BEEN TAKEN TO THE DEALER FOR REPAIRS. THIS RV IS A 2015 DUR… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Tires | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Tires:Tread/Belt | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11711784I have a 2022 KZ Durango 321RKT. The frame has been flexing up in the front by the bedroom slide out. There is now a crack in the bedroom wall, which expands from when it’s on the truck to when it’s on the landing gear on the ground. It also is causing the outside of the RV to buckle in the same place. KZand Lippert both said that there’s nothing that they can do. There’s no frame flex in my camper and that they fixed it before my camper was built and they also said that it’s three years old. It’s out of warranty. Warranty and frame should not … | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 1 | None | ODI 11714055Frame flex, front walls came loose when welds broke, walls were bowing out, repair shop said it shouldn’t be on the roud |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 1 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 1 | 1 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 1 | 0 | 1 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Structure:Body |
|---|---|
| Structure:Body | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.