U.S. public vehicle records

Lexus RZ problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

24 owner complaints analyzed

3 distinct recall campaigns

5,400 mi median reported failure mileage

Scope: 2023 to 2026 model years. Data updated: 2026-09-30 (September 30, 2026). 5 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 13 of 24 complaints (54.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	10	41.7%
Braking behavior	2	8.3%
Transmission and shifting	1	4.2%
Engine operation	1	4.2%
Steering behavior	1	4.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Unknown Or Other

Power Train

Air Bags

Electrical System:12v/24v/48v Battery

Engine

Equipment:Electrical

Exterior Lighting

Electrical System: 13; Unknown Or Other: 5; Power Train: 2; Air Bags: 1; Electrical System:12v/24v/48v Battery: 1; Engine: 1; Equipment:Electrical: 1; Exterior Lighting: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 4; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 19 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023

2024

2025

2026

2023: 2; 2024: 4; 2025: 8; 2026: 10

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 10 complaint narratives. Braking behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11726598 · 2026-03-24 (March 24, 2026)

My vehicle, a 2023 Lexus RZ 450e, has been out of service for over 30 days due to an unresolved HVAC system failure affecting cabin heating. The issue significantly impacts the safe operation of the vehicle, particularly in cold weather conditions where adequate heat is necessary for driver visibility and occupant safety. Despite the vehicle remaining under the manufacturer’s warranty, the dealership has been unable to provide a diagnosis completion or estimated time of repair. The vehicle was brought in for service on February 20, 2026, and h…

Owner-reported narrative. Look up ODI 11726598 at NHTSA ↗

Owner report 11660591 · 2025-05-13 (May 13, 2025)

My 2023 Lexus RZ450e experienced a sudden failure of the 12-volt battery, which completely disabled the vehicle and prevented it from starting. The battery failed while the car was plugged into a Level 2 home charger, but not in ‘Ready’ mode. There were no warning signs or alerts, and I had to call roadside assistance to jump-start the car. After the incident, I brought the vehicle to the dealership. They tested the 12V battery and said it was “fine.” However, during the 100,000-mile maintenance, I specifically requested a battery re-check, a…

Owner-reported narrative. Look up ODI 11660591 at NHTSA ↗

Owner report 11629706 · 2024-12-09 (December 9, 2024)

The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warning light appeared on the instrument panel. Once the contact reached her destination and parked the vehicle, she attempted to straighten out her vehicle as the tail end was sticking out in the road. While straightening the vehicle, the brake warning …

Owner-reported narrative. 5,400 miles reported. Look up ODI 11629706 at NHTSA ↗

Owner report 11765428 · 2026-09-18 (September 18, 2026)

On Tuesday, July 14, 2026, my car experienced a sudden, catastrophic failure of braking system while in motion, at my home. I brought the vehicle into Lexus of Concord on Wednesday, July 15, 2026, . The power assist failed completely with zero advance warning, dropping the vehicle instantly into manual, unassisted braking and lighting up the dashboard with multiple system failures. Quite luckily, no bodily injury or additional vehicular damage resulted from this failure.The Diagnostic Trouble Codes the vehicle’s computer system logged were C13…

Owner-reported narrative. Look up ODI 11765428 at NHTSA ↗

Owner report 11596995 · 2024-06-26 (June 26, 2024)

The contact owns a 2023 Lexus RZ 450E. The contact stated while driving 65 MPH, the vehicle made an abnormally loud popping sound and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the local dealer, where it was being diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

Owner-reported narrative. 10,000 miles reported. Look up ODI 11596995 at NHTSA ↗

Owner report 11711518 · 2026-01-16 (January 16, 2026)

While driving slowly in a parking lot and without striking any object, my 2023 Lexus RZ 450e experienced a catastrophic front right suspension failure. The suspension failure caused separation of the CV axle, detachment of the front right wheel assembly, and an immediate loss of steering control. The vehicle became inoperable and required towing. Fortunately, this occurred at low speed and no injuries occurred. The vehicle became inoperable and required towing. No injuries occurred due to the low speed at the time.

Owner-reported narrative. Look up ODI 11711518 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2023

2024

2025

2026

2023: 2; 2024: 2; 2025: 2; 2026: 1

First model yearSecond model year

Year-by-year records

Lexus RZ model-year comparison
Model year	Complaints	Recalls	Change in recalls
2023	11	2	Not available
2024	5	2	0
2025	2	2	0
2026	6	1	-1

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

24 unique complaints in this selection. Analysis snapshot: 2026-09-30.

20.8%Usable mileage5 / 24 records

100.0%Valid incident date24 / 24 records

100.0%Valid filing date24 / 24 records

100.0%Ordered incident and filing dates24 / 24 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2023	2024	2025	2026
Electrical System	436.4% ODI 11559847 When the passenger side radiant heat is on, it makes a toxic smell that smells like plastic or glue melting. It has happened in our RZ and also in a loaner RZ (VIN [XXX] ). Lexus has done nothing that we are aware of to ensure that this smell is not affecting passenger side airbags or the integrity of the cars. They’re also hiding in their notes that they have experienced the smell. I took the Service Manager Jon Howell on a drive in both cars and he smelled the melting smell and agreed he understood why I was describing it as melted hot glue o… Look up ODI 11559847 at NHTSA ↗	480.0% ODI 11640583 · 35,620 mi The contact owns a 2024 Lexus RZ 300E. The contact stated that while the vehicle was parked and charging, the heater was activated and failed to function and provide heat as needed. The contact stated that the charging system intermittently failed to charge as needed. The contact stated that there was an hour-and-a-half delay for a full charge. The vehicle was taken to the dealer but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 35,620. Look up ODI 11640583 at NHTSA ↗	150.0% ODI 11679308 While operating my 2025 Lexus RZ 300e at normal road speeds, the vehicle experienced a sudden and dangerous propulsion loss when the traction battery reached 0% state of charge. The only advance notice was a single soft audible alert. There were no escalating warnings (visual or audible) and no meaningful low-battery reserve to allow the driver to safely exit traffic or reach a charging location. Within seconds of the single alert, the vehicle entered reduced-power “limp mode,” creating an immediate traffic hazard. This abrupt reduction in spe… Look up ODI 11679308 at NHTSA ↗	466.7% ODI 11748880 The Component Affected: Electrical System / Drivetrain Propulsion. The Core Hazard: Systemic software/hardware defect causing a total failure of the 12V auxiliary system, resulting in immediate vehicle blackouts and leaving the vehicle stranded without warning. The Safety Risk: The vehicle leaves passengers and young children completely stranded in high-traffic or unsafe environments. Note that this platform is heavily affected by the active June 18, 2026 electrical system shutdown recall (NHTSA Campaign Number: 26V393), and the unresolved 12… Look up ODI 11748880 at NHTSA ↗
Unknown Or Other	327.3% ODI 11552917 It is two problem with Lexus Rz. First the Glass Roof is not UV protected and My husband and I are getting burn on our head and my phones over heat because of the strong sun beating on us. Second is the Electric range supposed to be 220 mile range and in reality I am getting 150-160 range. we are misrepresented by Lexus. On Oct.13 Lexus inspected the car and Please see the attached file. The guy says that this car cannot be in highway or freeway. He says that Avoid relying on the displayed possible driving distance. I paid close to $80000 incl… Look up ODI 11552917 at NHTSA ↗	00.0% No examples available for this selection.	2100.0% ODI 11679308 While operating my 2025 Lexus RZ 300e at normal road speeds, the vehicle experienced a sudden and dangerous propulsion loss when the traction battery reached 0% state of charge. The only advance notice was a single soft audible alert. There were no escalating warnings (visual or audible) and no meaningful low-battery reserve to allow the driver to safely exit traffic or reach a charging location. Within seconds of the single alert, the vehicle entered reduced-power “limp mode,” creating an immediate traffic hazard. This abrupt reduction in spe… Look up ODI 11679308 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	218.2% ODI 11629706 · 5,400 mi The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warning light appeared on the instrument panel. Once the contact reached her destination and parked the vehicle, she attempted to straighten out her vehicle as the tail end was sticking out in the road. While straightening the vehicle, the brake warning … Look up ODI 11629706 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Air Bags	19.1% ODI 11559847 When the passenger side radiant heat is on, it makes a toxic smell that smells like plastic or glue melting. It has happened in our RZ and also in a loaner RZ (VIN [XXX] ). Lexus has done nothing that we are aware of to ensure that this smell is not affecting passenger side airbags or the integrity of the cars. They’re also hiding in their notes that they have experienced the smell. I took the Service Manager Jon Howell on a drive in both cars and he smelled the melting smell and agreed he understood why I was describing it as melted hot glue o… Look up ODI 11559847 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System:12v/24v/48v Battery	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	116.7% ODI 11756071 Incident one: I was locked out of my car and needed to call Lexus roadside assistance for help. The technician struggled with the mechanical override to open the car, but was able to force it eventually. He explained the 12V battery was dead. There was nothing left on that would have drained the battery. Incident two: The following week, I was able to enter the vehicle and turn it partially on but was not able to drive the car and after I turned off the power, I was trapped in the vehicle. Lexus roadside assistance came again and jump-sta… Look up ODI 11756071 at NHTSA ↗
Engine	19.1% ODI 11596995 · 10,000 mi The contact owns a 2023 Lexus RZ 450E. The contact stated while driving 65 MPH, the vehicle made an abnormally loud popping sound and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the local dealer, where it was being diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000. Look up ODI 11596995 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Equipment:Electrical	19.1% ODI 11659322 The charger fails to charge. Nothing happens when it is plugged into the vehicle. The dealer has confirmed the vehicle can be fully charged using the dealer’s level 2 charger. I am able to fully charge the vehicle using the level 1 charger supplied with the vehicle. Enel X Way has discontinued support. Even though I still have one year warranty left on the charger the support page indicates support is no longer provided and Enel X is no longer accepting claims. Look up ODI 11659322 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Exterior Lighting	19.1% ODI 11661895 I have had my 2023 RZ450e for two years and at 53,000 miles, the driver side daytime running light went out. Another owner on a Facebook Lexus RZ450e group reported the same identical thing happening to them in October 2024. With the headlight assembly being LED, these should not fail early on in ownership and should last quite a while. My vehicle has been inspected by Lexus dealership at the service intervals, most recently May 8, 2025 and there was no mention of DRL on driver side being out from the service advisor. No warnings were available… Look up ODI 11661895 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	5,400 mi	3 (sparse)	ODI 11629706 · 5,400 mi The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warning light appeared on the instrument panel. Once the contact reached her destination and parked the vehicle, she attempted to straighten out her vehicle as the tail end was sticking out in the road. While straightening the vehicle, the brake warning … Look up ODI 11629706 at NHTSA ↗ ODI 11640583 · 35,620 mi The contact owns a 2024 Lexus RZ 300E. The contact stated that while the vehicle was parked and charging, the heater was activated and failed to function and provide heat as needed. The contact stated that the charging system intermittently failed to charge as needed. The contact stated that there was an hour-and-a-half delay for a full charge. The vehicle was taken to the dealer but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 35,620. Look up ODI 11640583 at NHTSA ↗ ODI 11761545 · 1,500 mi The contact owns a 2026 Lexus RZ 450. The contact stated that while the vehicle was parked in the garage, the vehicle failed to start. The dealer jump-started the vehicle and the vehicle was towed to the service center, where it was determined that a module had failed and the battery was replaced. However, the contact felt unsafe driving the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 1,500. Look up ODI 11761545 at NHTSA ↗
Power Train	Too few reports for a range	5,400 mi	1 (sparse)	ODI 11629706 · 5,400 mi The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warning light appeared on the instrument panel. Once the contact reached her destination and parked the vehicle, she attempted to straighten out her vehicle as the tail end was sticking out in the road. While straightening the vehicle, the brake warning … Look up ODI 11629706 at NHTSA ↗
Engine	Too few reports for a range	10,000 mi	1 (sparse)	ODI 11596995 · 10,000 mi The contact owns a 2023 Lexus RZ 450E. The contact stated while driving 65 MPH, the vehicle made an abnormally loud popping sound and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the local dealer, where it was being diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000. Look up ODI 11596995 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	1	None	ODI 11621468 We are the owners of a 2023 Lexus RZ450e Luxury, a fully electric vehicle. My wife and I rely on the Lexus app (on our Android devices) to monitor essential details such as remaining miles, charging percentage, and the overall status of the vehicle. These features are vital to ensure we have sufficient charge before driving. However, as of Monday, October 14th, the app has stopped displaying this crucial information. Instead, it shows “-1 mi. est” and “-1 %,” (minus one percent!) and the status bar has disappeared entirely. Please refer to the … Look up ODI 11621468 at NHTSA ↗
2024-11	1	None	ODI 11628087 This evening upon driving home my 2.5 year old son began crying. When I investigated, he was crying because his car seat had turned over on its side. When we arrived home I tested the rear seat belts and none remain locked; therefore his seat was not secured. Please advise how this can be fixed as soon as possible as it is not safe for us to use the vehicle until this is addressed. Look up ODI 11628087 at NHTSA ↗
2024-12	1	None	ODI 11629706 · 5,400 mi The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warning light appeared on the instrument panel. Once the contact reached her destination and parked the vehicle, she attempted to straighten out her vehicle as the tail end was sticking out in the road. While straightening the vehicle, the brake warning … Look up ODI 11629706 at NHTSA ↗
2025-01	0	None	No examples available for this selection.
2025-02	1	None	ODI 11640583 · 35,620 mi The contact owns a 2024 Lexus RZ 300E. The contact stated that while the vehicle was parked and charging, the heater was activated and failed to function and provide heat as needed. The contact stated that the charging system intermittently failed to charge as needed. The contact stated that there was an hour-and-a-half delay for a full charge. The vehicle was taken to the dealer but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 35,620. Look up ODI 11640583 at NHTSA ↗
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	3	None	ODI 11659322 The charger fails to charge. Nothing happens when it is plugged into the vehicle. The dealer has confirmed the vehicle can be fully charged using the dealer’s level 2 charger. I am able to fully charge the vehicle using the level 1 charger supplied with the vehicle. Enel X Way has discontinued support. Even though I still have one year warranty left on the charger the support page indicates support is no longer provided and Enel X is no longer accepting claims. Look up ODI 11659322 at NHTSA ↗ ODI 11661895 I have had my 2023 RZ450e for two years and at 53,000 miles, the driver side daytime running light went out. Another owner on a Facebook Lexus RZ450e group reported the same identical thing happening to them in October 2024. With the headlight assembly being LED, these should not fail early on in ownership and should last quite a while. My vehicle has been inspected by Lexus dealership at the service intervals, most recently May 8, 2025 and there was no mention of DRL on driver side being out from the service advisor. No warnings were available… Look up ODI 11661895 at NHTSA ↗ ODI 11660591 My 2023 Lexus RZ450e experienced a sudden failure of the 12-volt battery, which completely disabled the vehicle and prevented it from starting. The battery failed while the car was plugged into a Level 2 home charger, but not in ‘Ready’ mode. There were no warning signs or alerts, and I had to call roadside assistance to jump-start the car. After the incident, I brought the vehicle to the dealership. They tested the 12V battery and said it was “fine.” However, during the 100,000-mile maintenance, I specifically requested a battery re-check, a… Look up ODI 11660591 at NHTSA ↗
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	1	None	ODI 11679308 While operating my 2025 Lexus RZ 300e at normal road speeds, the vehicle experienced a sudden and dangerous propulsion loss when the traction battery reached 0% state of charge. The only advance notice was a single soft audible alert. There were no escalating warnings (visual or audible) and no meaningful low-battery reserve to allow the driver to safely exit traffic or reach a charging location. Within seconds of the single alert, the vehicle entered reduced-power “limp mode,” creating an immediate traffic hazard. This abrupt reduction in spe… Look up ODI 11679308 at NHTSA ↗
2025-09	0	25V577000	No examples available for this selection.
2025-10	1	25V744000	ODI 11696241 I was driving at 45 mph during a sunny day with normal traffic flow. The right rear tire had suddenly exploded. It almost caused a major accident. Upon inspection, the tire was totally blew out. Only the rim was left. The tire expert at Northside Lexus dealer in Houston said he had seen hundreds of blow out tires on Lexus like that. He didn't want to alert NHTSA. The tires were made by Dunlop in 2023. My car had only 20,000 miles on it. Please consider to recall this kind of Dunlop Sport Maxx tires before another accident or fatality happens.… Look up ODI 11696241 at NHTSA ↗
2025-11	1	None	ODI 11698167 Vehicle Completely Locks itself. Not able to open doors. Even Not able to open with keyless remote fob. Not able to take Charging cable connection out of vehicle. It has happened twice. Lexus was made aware of this issue. I have been stranded twice. It is a safety issue and requesting NHTSA to recall. Look up ODI 11698167 at NHTSA ↗
2025-12	1	None	ODI 11707267 I am reporting a safety concern involving a 2024 Lexus RZ300e related to battery range performance and charging requirements in cold weather. In real-world winter conditions in Massachusetts, the vehicle experiences severe range loss, requiring excessive and repeated public charging to remain operable. On a representative day, I was required to use multiple public charging networks (ChargePoint, FLO, and Tesla Superchargers), spending over 4 hours physically charging, consuming approximately 105 kWh of electricity, and paying nearly $50 in pub… Look up ODI 11707267 at NHTSA ↗
2026-01	1	None	ODI 11711518 While driving slowly in a parking lot and without striking any object, my 2023 Lexus RZ 450e experienced a catastrophic front right suspension failure. The suspension failure caused separation of the CV axle, detachment of the front right wheel assembly, and an immediate loss of steering control. The vehicle became inoperable and required towing. Fortunately, this occurred at low speed and no injuries occurred. The vehicle became inoperable and required towing. No injuries occurred due to the low speed at the time. Look up ODI 11711518 at NHTSA ↗
2026-02	1	None	ODI 11716049 Beginning in September 2025, I experienced respiratory symptoms, including coughing, chest discomfort, and shortness of breath, that appeared to be triggered when entering or operating my vehicle. The symptoms consistently improved when I was not using the vehicle and returned upon re-exposure. The specific component responsible is UNKNOWN. I suspect a possible cabin air quality, HVAC, or material-related issue, but I am not able to identify a specific failed part. My safety was put at risk because symptoms occurred while driving, including d… Look up ODI 11716049 at NHTSA ↗
2026-03	1	None	ODI 11726598 My vehicle, a 2023 Lexus RZ 450e, has been out of service for over 30 days due to an unresolved HVAC system failure affecting cabin heating. The issue significantly impacts the safe operation of the vehicle, particularly in cold weather conditions where adequate heat is necessary for driver visibility and occupant safety. Despite the vehicle remaining under the manufacturer’s warranty, the dealership has been unable to provide a diagnosis completion or estimated time of repair. The vehicle was brought in for service on February 20, 2026, and h… Look up ODI 11726598 at NHTSA ↗
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	26V393000	No examples available for this selection.
2026-07	1	None	ODI 11748880 The Component Affected: Electrical System / Drivetrain Propulsion. The Core Hazard: Systemic software/hardware defect causing a total failure of the 12V auxiliary system, resulting in immediate vehicle blackouts and leaving the vehicle stranded without warning. The Safety Risk: The vehicle leaves passengers and young children completely stranded in high-traffic or unsafe environments. Note that this platform is heavily affected by the active June 18, 2026 electrical system shutdown recall (NHTSA Campaign Number: 26V393), and the unresolved 12… Look up ODI 11748880 at NHTSA ↗
2026-08	4	None	ODI 11755442 This a new 2026 electric car with an~80% charge in the traction battery. Unfortunately the 12 V battery failed after I got into the car and closed the car door. Nothing on the car worked including the door locks leaving me trapped. Fortunately I had my phone with me so I could call for assistance. I shudder to think if I had not or if my grand kids had been playing in the car while we weren’t around. . In talking to Lexus roadside assistance something similar had occurred in south Florida that required a 911 call to save the guy inside. T… Look up ODI 11755442 at NHTSA ↗ ODI 11756071 Incident one: I was locked out of my car and needed to call Lexus roadside assistance for help. The technician struggled with the mechanical override to open the car, but was able to force it eventually. He explained the 12V battery was dead. There was nothing left on that would have drained the battery. Incident two: The following week, I was able to enter the vehicle and turn it partially on but was not able to drive the car and after I turned off the power, I was trapped in the vehicle. Lexus roadside assistance came again and jump-sta… Look up ODI 11756071 at NHTSA ↗ ODI 11756176 Went to my car on Saturday @630p to put items in my car for church the next morning. I couldn't get into my car and my car wasn't responding to my key fobs. I called the Lexus service and was closed. I got on my app and called roadside service. As I was walking (pacing) in my garage, I noticed my rear passenger tire was flat! I asked the AAA rep about my tire. He said no replacement was in my car and the tire isn't inflated with air, but foam. Additionally, he noted me not driving the car may have drained my battery. Which was about 73% last I… Look up ODI 11756176 at NHTSA ↗
2026-09 (partial)	2	None	ODI 11765428 On Tuesday, July 14, 2026, my car experienced a sudden, catastrophic failure of braking system while in motion, at my home. I brought the vehicle into Lexus of Concord on Wednesday, July 15, 2026, . The power assist failed completely with zero advance warning, dropping the vehicle instantly into manual, unassisted braking and lighting up the dashboard with multiple system failures. Quite luckily, no bodily injury or additional vehicular damage resulted from this failure.The Diagnostic Trouble Codes the vehicle’s computer system logged were C13… Look up ODI 11765428 at NHTSA ↗ ODI 11761545 · 1,500 mi The contact owns a 2026 Lexus RZ 450. The contact stated that while the vehicle was parked in the garage, the vehicle failed to start. The dealer jump-started the vehicle and the vehicle was towed to the service center, where it was determined that a module had failed and the battery was replaced. However, the contact felt unsafe driving the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 1,500. Look up ODI 11761545 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2023: 8 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2023	2	5	8

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2023	11	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Unknown Or Other	Power Train	Air Bags	Electrical System:12v/24v/48v Battery	Engine	Equipment:Electrical	Exterior Lighting
Electrical System	—	1 ODI 11679308 While operating my 2025 Lexus RZ 300e at normal road speeds, the vehicle experienced a sudden and dangerous propulsion loss when the traction battery reached 0% state of charge. The only advance notice was a single soft audible alert. There were no escalating warnings (visual or audible) and no meaningful low-battery reserve to allow the driver to safely exit traffic or reach a charging location. Within seconds of the single alert, the vehicle entered reduced-power “limp mode,” creating an immediate traffic hazard. This abrupt reduction in spe… Look up ODI 11679308 at NHTSA ↗	2 ODI 11629706 · 5,400 mi The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warning light appeared on the instrument panel. Once the contact reached her destination and parked the vehicle, she attempted to straighten out her vehicle as the tail end was sticking out in the road. While straightening the vehicle, the brake warning … Look up ODI 11629706 at NHTSA ↗ ODI 11726598 My vehicle, a 2023 Lexus RZ 450e, has been out of service for over 30 days due to an unresolved HVAC system failure affecting cabin heating. The issue significantly impacts the safe operation of the vehicle, particularly in cold weather conditions where adequate heat is necessary for driver visibility and occupant safety. Despite the vehicle remaining under the manufacturer’s warranty, the dealership has been unable to provide a diagnosis completion or estimated time of repair. The vehicle was brought in for service on February 20, 2026, and h… Look up ODI 11726598 at NHTSA ↗	1 ODI 11559847 When the passenger side radiant heat is on, it makes a toxic smell that smells like plastic or glue melting. It has happened in our RZ and also in a loaner RZ (VIN [XXX] ). Lexus has done nothing that we are aware of to ensure that this smell is not affecting passenger side airbags or the integrity of the cars. They’re also hiding in their notes that they have experienced the smell. I took the Service Manager Jon Howell on a drive in both cars and he smelled the melting smell and agreed he understood why I was describing it as melted hot glue o… Look up ODI 11559847 at NHTSA ↗	0	0	0	0
Unknown Or Other	1 ODI 11679308 While operating my 2025 Lexus RZ 300e at normal road speeds, the vehicle experienced a sudden and dangerous propulsion loss when the traction battery reached 0% state of charge. The only advance notice was a single soft audible alert. There were no escalating warnings (visual or audible) and no meaningful low-battery reserve to allow the driver to safely exit traffic or reach a charging location. Within seconds of the single alert, the vehicle entered reduced-power “limp mode,” creating an immediate traffic hazard. This abrupt reduction in spe… Look up ODI 11679308 at NHTSA ↗	—	0	0	0	0	0	0
Power Train	2 ODI 11629706 · 5,400 mi The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warning light appeared on the instrument panel. Once the contact reached her destination and parked the vehicle, she attempted to straighten out her vehicle as the tail end was sticking out in the road. While straightening the vehicle, the brake warning … Look up ODI 11629706 at NHTSA ↗ ODI 11726598 My vehicle, a 2023 Lexus RZ 450e, has been out of service for over 30 days due to an unresolved HVAC system failure affecting cabin heating. The issue significantly impacts the safe operation of the vehicle, particularly in cold weather conditions where adequate heat is necessary for driver visibility and occupant safety. Despite the vehicle remaining under the manufacturer’s warranty, the dealership has been unable to provide a diagnosis completion or estimated time of repair. The vehicle was brought in for service on February 20, 2026, and h… Look up ODI 11726598 at NHTSA ↗	0	—	0	0	0	0	0
Air Bags	1 ODI 11559847 When the passenger side radiant heat is on, it makes a toxic smell that smells like plastic or glue melting. It has happened in our RZ and also in a loaner RZ (VIN [XXX] ). Lexus has done nothing that we are aware of to ensure that this smell is not affecting passenger side airbags or the integrity of the cars. They’re also hiding in their notes that they have experienced the smell. I took the Service Manager Jon Howell on a drive in both cars and he smelled the melting smell and agreed he understood why I was describing it as melted hot glue o… Look up ODI 11559847 at NHTSA ↗	0	0	—	0	0	0	0
Electrical System:12v/24v/48v Battery	0	0	0	0	—	0	0	0
Engine	0	0	0	0	0	—	0	0
Equipment:Electrical	0	0	0	0	0	0	—	0
Exterior Lighting	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

3 patterns with matching reports.

Warning lights and dashboard alerts

4 mentions · 16.7% of complaints

Median mileage: 5,400 mi (3 usable records).

ODI 11596995 · 10,000 mi

Look up ODI 11596995 at NHTSA ↗

ODI 11629706 · 5,400 mi

Look up ODI 11629706 at NHTSA ↗

ODI 11716049

Beginning in September 2025, I experienced respiratory symptoms, including coughing, chest discomfort, and shortness of breath, that appeared to be triggered when entering or operating my vehicle. The symptoms consistently improved when I was not using the vehicle and returned upon re-exposure. The specific component responsible is UNKNOWN. I suspect a possible cabin air quality, HVAC, or material-related issue, but I am not able to identify a specific failed part. My safety was put at risk because symptoms occurred while driving, including d…

Look up ODI 11716049 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 4.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11765428

Look up ODI 11765428 at NHTSA ↗

Matching rule

Stalling or loss of power

1 mentions · 4.2% of complaints

Median mileage: 10,000 mi (1 usable records).

ODI 11596995 · 10,000 mi

Look up ODI 11596995 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b