Auto Recall Watch
U.S. public vehicle records

Mack ANTHEM (AN) problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

12 owner complaints analyzed

23 distinct recall campaigns

35,000 mi median reported failure mileage

Scope: 2018 to 2026 model years. Data updated: . 3 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Fuel/Propulsion System is the most frequently named component, appearing in 5 of 12 complaints (41.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting18.3%
Braking behavior18.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel/Propulsion System
5
Exterior Lighting
2
Power Train
2
Air Bags
1
Back Over Prevention: Warnings
1
Electrical System
1
Lane Departure: Assist
1
Service Brakes
1
Component breakdown data
CategoryCount
Fuel/Propulsion System5
Exterior Lighting2
Power Train2
Air Bags1
Back Over Prevention: Warnings1
Electrical System1
Lane Departure: Assist1
Service Brakes1

Fuel/Propulsion System: 5; Exterior Lighting: 2; Power Train: 2; Air Bags: 1; Back Over Prevention: Warnings: 1; Electrical System: 1; Lane Departure: Assist: 1; Service Brakes: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9992
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (2). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
1
2020
2
2023
1
2025
6
2026
2
Complaints over time data
CategoryCount
20191
20202
20231
20256
20262

2019: 1; 2020: 2; 2023: 1; 2025: 6; 2026: 2

Pattern summary

Fuel/Propulsion System leads the component reports. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11751705 · 2026-07-21 (July 21, 2026)

This vehicle was sold to me as a new truck by Mountain West Truck Center in Salt Lake City, UT, with Federal Excise Tax paid accordingly. Prior to sale, the truck had undergone structural frame repair at Tec Equipment, an authorized Mack/Volvo dealer and repair facility in Reno, Nevada. During that repair, Huck bolts , permanent, engineered structural fasteners used to secure the frame and axle assemblies to OEM specification , were removed and replaced with non-equivalent standard threaded bolts. Those substitute fasteners were not properly in…

Owner-reported narrative. Look up ODI 11751705 at NHTSA ↗

Owner report 11282437 · 2019-11-26 (November 26, 2019)

TL* THE CONTACT OWNS A 2020 MACK ANTHEM. THE CONTACT STATED THAT EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE MOVED FROM SIDE TO SIDE, THE WHEELS WOULD JUMP, AND THE HOOD ATTEMPTED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO NEXTRAN TRUCK CENTERS (2200 W LANDSTREET RD, ORLANDO, FL 32809, [phone removed]) WHERE THE DRUM, BRAKE LINE, AND BRAKE ADJUSTMENTS WERE COMPLETED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN ON THREE DIFFERENT OCCASIONS TO T…

Owner-reported narrative. 28,000 miles reported. Look up ODI 11282437 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2018
4
2019
6
2020
6
2021
5
2022
5
2023
3
2024
6
2025
8
2026
1
Recall campaigns data
CategoryCount
20184
20196
20206
20215
20225
20233
20246
20258
20261

2018: 4; 2019: 6; 2020: 6; 2021: 5; 2022: 5; 2023: 3; 2024: 6; 2025: 8; 2026: 1

Year-by-year records

Mack ANTHEM (AN) model-year comparison
Model yearComplaintsRecallsChange in recalls
201804Not available
201916+2
2020460
202125-1
2022050
202303-2
202456+3
202508+2
202601-7
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

12 unique complaints in this selection. Analysis snapshot: 2026-09-30.

25.0%Usable mileage3 / 12 records
100.0%Valid incident date12 / 12 records
100.0%Valid filing date12 / 12 records
100.0%Ordered incident and filing dates12 / 12 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201820192020202120222023202420252026
Fuel/Propulsion System
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 11534072

The secondary fuel filter housing broke causing the truck to shut off while driving.

Look up ODI 11534072 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

480.0%
ODI 11642674

The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is available for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufacturer have inspected multiple of the same failed components but has failed to accept responsibility for the components even when the vehicle is still under factory warranty. There were no warning lights o…

Look up ODI 11642674 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Exterior Lighting
0Unavailable

No examples available for this selection.

1100.0%
ODI 11300786 · 100,000 mi

THIS MODEL HAS A 100% LED HEADLAMP AND TURN SIGNAL ASSEMBLY WHICH IS NOT SERVICEABLE BY COMMERCIAL DRIVERS ROADSIDE WHERE THE LAMPS ARE SUFFERING COMMON FAILURE LEADING TO VIOLATIONS UNDER SEC 393.99(A) FMCSA REGULATIONS. THE LAMP ASSEMBLY MUST BE FULLY REPLACED AS NO SINGLE COMPONENT IS FIELD SERVICEABLE. WE HAVE IN OUR FACILITY ALONE REPLACED OVER 50 OF THESE UNITS.

Look up ODI 11300786 at NHTSA ↗

125.0%
ODI 11316944 · 35,000 mi

LED MARKER LAMPS ARE IN A SEALED UNIT WHICH ARE NOT SERVICEABLE ROADSIDE, LEADING TO LOW VISIBILITY UNDER CERTAIN LIGHTING AND APPROACH CONDITIONS TO OTHER VEHICLES. ALSO CREATES VIOLATIONS WHILE ON THE ROAD UNDER SECTION 393 AS THE DRIVER AND/ OR ROAD SERVICE VENDOR CANNOT SERVICE A PART WITHOUT RETURNING TO A DEALER OR STOCKING SUPPLIER. THIS IS DANGEROUS BOTH IN TRAVELING AND STATIONARY POSITIONS.

Look up ODI 11316944 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Power Train
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11751705

This vehicle was sold to me as a new truck by Mountain West Truck Center in Salt Lake City, UT, with Federal Excise Tax paid accordingly. Prior to sale, the truck had undergone structural frame repair at Tec Equipment, an authorized Mack/Volvo dealer and repair facility in Reno, Nevada. During that repair, Huck bolts , permanent, engineered structural fasteners used to secure the frame and axle assemblies to OEM specification , were removed and replaced with non-equivalent standard threaded bolts. Those substitute fasteners were not properly in…

Look up ODI 11751705 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

120.0%
ODI 11702338

Carrier bearing failure Dana premature spicer glued in carrier bearing. Caused several vibration.

Look up ODI 11702338 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Air Bags
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11707679

While driving on the Interstate I apparently lost control and hit a guardrail at approx 40-45mph. The impact stopped the truck causing severe damage to the vehicle the front right 1/2 of the vehicle including bumper, quarter panel with enough impact to break the front axle. I was found unconsious and spent 6 days in the hospital. I have fractures in my back and believe that possibly the airbag should have deployed? The vehicle is available at this time for inspection. I have sent notification to the manufacturer. The day prior to this ac…

Look up ODI 11707679 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Back Over Prevention: Warnings
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 11767258

Driver 1 stated: “I was traveling in the right lane and going straight. The other truck was on the right shoulder. I was attempting to merge into the middle lane to provide additional space for the truck on the right shoulder. However, there was another vehicle in the middle lane, so I was unable to merge. I subsequently struck the truck that was stopped on the right shoulder.” Driver 2 stated: “We were on the right shoulder because the truck was experiencing mechanical issues. We were then struck from behind.” Investigation Findings The inv…

Look up ODI 11767258 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Electrical System
0Unavailable

No examples available for this selection.

1100.0%
ODI 11300786 · 100,000 mi

THIS MODEL HAS A 100% LED HEADLAMP AND TURN SIGNAL ASSEMBLY WHICH IS NOT SERVICEABLE BY COMMERCIAL DRIVERS ROADSIDE WHERE THE LAMPS ARE SUFFERING COMMON FAILURE LEADING TO VIOLATIONS UNDER SEC 393.99(A) FMCSA REGULATIONS. THE LAMP ASSEMBLY MUST BE FULLY REPLACED AS NO SINGLE COMPONENT IS FIELD SERVICEABLE. WE HAVE IN OUR FACILITY ALONE REPLACED OVER 50 OF THESE UNITS.

Look up ODI 11300786 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Lane Departure: Assist
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 11767258

Driver 1 stated: “I was traveling in the right lane and going straight. The other truck was on the right shoulder. I was attempting to merge into the middle lane to provide additional space for the truck on the right shoulder. However, there was another vehicle in the middle lane, so I was unable to merge. I subsequently struck the truck that was stopped on the right shoulder.” Driver 2 stated: “We were on the right shoulder because the truck was experiencing mechanical issues. We were then struck from behind.” Investigation Findings The inv…

Look up ODI 11767258 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11282437 · 28,000 mi

TL* THE CONTACT OWNS A 2020 MACK ANTHEM. THE CONTACT STATED THAT EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE MOVED FROM SIDE TO SIDE, THE WHEELS WOULD JUMP, AND THE HOOD ATTEMPTED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO NEXTRAN TRUCK CENTERS (2200 W LANDSTREET RD, ORLANDO, FL 32809, [phone removed]) WHERE THE DRUM, BRAKE LINE, AND BRAKE ADJUSTMENTS WERE COMPLETED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN ON THREE DIFFERENT OCCASIONS TO T…

Look up ODI 11282437 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Exterior LightingToo few reports for a range67,500 mi2 (sparse)
ODI 11300786 · 100,000 mi

THIS MODEL HAS A 100% LED HEADLAMP AND TURN SIGNAL ASSEMBLY WHICH IS NOT SERVICEABLE BY COMMERCIAL DRIVERS ROADSIDE WHERE THE LAMPS ARE SUFFERING COMMON FAILURE LEADING TO VIOLATIONS UNDER SEC 393.99(A) FMCSA REGULATIONS. THE LAMP ASSEMBLY MUST BE FULLY REPLACED AS NO SINGLE COMPONENT IS FIELD SERVICEABLE. WE HAVE IN OUR FACILITY ALONE REPLACED OVER 50 OF THESE UNITS.

Look up ODI 11300786 at NHTSA ↗

ODI 11316944 · 35,000 mi

LED MARKER LAMPS ARE IN A SEALED UNIT WHICH ARE NOT SERVICEABLE ROADSIDE, LEADING TO LOW VISIBILITY UNDER CERTAIN LIGHTING AND APPROACH CONDITIONS TO OTHER VEHICLES. ALSO CREATES VIOLATIONS WHILE ON THE ROAD UNDER SECTION 393 AS THE DRIVER AND/ OR ROAD SERVICE VENDOR CANNOT SERVICE A PART WITHOUT RETURNING TO A DEALER OR STOCKING SUPPLIER. THIS IS DANGEROUS BOTH IN TRAVELING AND STATIONARY POSITIONS.

Look up ODI 11316944 at NHTSA ↗

Electrical SystemToo few reports for a range100,000 mi1 (sparse)
ODI 11300786 · 100,000 mi

THIS MODEL HAS A 100% LED HEADLAMP AND TURN SIGNAL ASSEMBLY WHICH IS NOT SERVICEABLE BY COMMERCIAL DRIVERS ROADSIDE WHERE THE LAMPS ARE SUFFERING COMMON FAILURE LEADING TO VIOLATIONS UNDER SEC 393.99(A) FMCSA REGULATIONS. THE LAMP ASSEMBLY MUST BE FULLY REPLACED AS NO SINGLE COMPONENT IS FIELD SERVICEABLE. WE HAVE IN OUR FACILITY ALONE REPLACED OVER 50 OF THESE UNITS.

Look up ODI 11300786 at NHTSA ↗

Service BrakesToo few reports for a range28,000 mi1 (sparse)
ODI 11282437 · 28,000 mi

TL* THE CONTACT OWNS A 2020 MACK ANTHEM. THE CONTACT STATED THAT EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE MOVED FROM SIDE TO SIDE, THE WHEELS WOULD JUMP, AND THE HOOD ATTEMPTED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO NEXTRAN TRUCK CENTERS (2200 W LANDSTREET RD, ORLANDO, FL 32809, [phone removed]) WHERE THE DRUM, BRAKE LINE, AND BRAKE ADJUSTMENTS WERE COMPLETED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN ON THREE DIFFERENT OCCASIONS TO T…

Look up ODI 11282437 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V666000 · 2025-10-0624V792000 · 2024-10-2325V256000 · 2025-04-1725V382000 · 2025-06-1025V521000 · 2025-08-1126V351000 · 2026-05-284 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-10024V792000

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-024None
ODI 11642674

The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is available for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufacturer have inspected multiple of the same failed components but has failed to accept responsibility for the components even when the vehicle is still under factory warranty. There were no warning lights o…

Look up ODI 11642674 at NHTSA ↗

ODI 11642681

The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is not available for inspection, manufacturer was given the part for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufacturer have inspected multiple of the same failed components but has failed to accept responsibility for the components even when the vehicle is still un…

Look up ODI 11642681 at NHTSA ↗

ODI 11642686

The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is not available for inspection, manufacturer was given the part for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufacturer have inspected multiple of the same failed components but has failed to accept responsibility for the components even when the vehicle is still un…

Look up ODI 11642686 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-04025V256000

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-06025V382000

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-08025V521000

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-10025V666000

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-122None
ODI 11707679

While driving on the Interstate I apparently lost control and hit a guardrail at approx 40-45mph. The impact stopped the truck causing severe damage to the vehicle the front right 1/2 of the vehicle including bumper, quarter panel with enough impact to break the front axle. I was found unconsious and spent 6 days in the hospital. I have fractures in my back and believe that possibly the airbag should have deployed? The vehicle is available at this time for inspection. I have sent notification to the manufacturer. The day prior to this ac…

Look up ODI 11707679 at NHTSA ↗

ODI 11702338

Carrier bearing failure Dana premature spicer glued in carrier bearing. Caused several vibration.

Look up ODI 11702338 at NHTSA ↗

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-05026V351000

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-071None
ODI 11751705

This vehicle was sold to me as a new truck by Mountain West Truck Center in Salt Lake City, UT, with Federal Excise Tax paid accordingly. Prior to sale, the truck had undergone structural frame repair at Tec Equipment, an authorized Mack/Volvo dealer and repair facility in Reno, Nevada. During that repair, Huck bolts , permanent, engineered structural fasteners used to secure the frame and axle assemblies to OEM specification , were removed and replaced with non-equivalent standard threaded bolts. Those substitute fasteners were not properly in…

Look up ODI 11751705 at NHTSA ↗

2026-080None

No examples available for this selection.

2026-09 (partial)1None
ODI 11767258

Driver 1 stated: “I was traveling in the right lane and going straight. The other truck was on the right shoulder. I was attempting to merge into the middle lane to provide additional space for the truck on the right shoulder. However, there was another vehicle in the middle lane, so I was unable to merge. I subsequently struck the truck that was stopped on the right shoulder.” Driver 2 stated: “We were on the right shoulder because the truck was experiencing mechanical issues. We were then struck from behind.” Investigation Findings The inv…

Look up ODI 11767258 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2022: 0 complaints · 2023: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022000
2023000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022000
2023000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentFuel/Propulsion SystemExterior LightingPower TrainAir BagsBack Over Prevention: WarningsElectrical SystemLane Departure: AssistService Brakes
Fuel/Propulsion System—0000000
Exterior Lighting0—000
1
ODI 11300786 · 100,000 mi

THIS MODEL HAS A 100% LED HEADLAMP AND TURN SIGNAL ASSEMBLY WHICH IS NOT SERVICEABLE BY COMMERCIAL DRIVERS ROADSIDE WHERE THE LAMPS ARE SUFFERING COMMON FAILURE LEADING TO VIOLATIONS UNDER SEC 393.99(A) FMCSA REGULATIONS. THE LAMP ASSEMBLY MUST BE FULLY REPLACED AS NO SINGLE COMPONENT IS FIELD SERVICEABLE. WE HAVE IN OUR FACILITY ALONE REPLACED OVER 50 OF THESE UNITS.

Look up ODI 11300786 at NHTSA ↗

00
Power Train00—00000
Air Bags000—0000
Back Over Prevention: Warnings0000—0
1
ODI 11767258

Driver 1 stated: “I was traveling in the right lane and going straight. The other truck was on the right shoulder. I was attempting to merge into the middle lane to provide additional space for the truck on the right shoulder. However, there was another vehicle in the middle lane, so I was unable to merge. I subsequently struck the truck that was stopped on the right shoulder.” Driver 2 stated: “We were on the right shoulder because the truck was experiencing mechanical issues. We were then struck from behind.” Investigation Findings The inv…

Look up ODI 11767258 at NHTSA ↗

0
Electrical System0
1
ODI 11300786 · 100,000 mi

THIS MODEL HAS A 100% LED HEADLAMP AND TURN SIGNAL ASSEMBLY WHICH IS NOT SERVICEABLE BY COMMERCIAL DRIVERS ROADSIDE WHERE THE LAMPS ARE SUFFERING COMMON FAILURE LEADING TO VIOLATIONS UNDER SEC 393.99(A) FMCSA REGULATIONS. THE LAMP ASSEMBLY MUST BE FULLY REPLACED AS NO SINGLE COMPONENT IS FIELD SERVICEABLE. WE HAVE IN OUR FACILITY ALONE REPLACED OVER 50 OF THESE UNITS.

Look up ODI 11300786 at NHTSA ↗

000—00
Lane Departure: Assist0000
1
ODI 11767258

Driver 1 stated: “I was traveling in the right lane and going straight. The other truck was on the right shoulder. I was attempting to merge into the middle lane to provide additional space for the truck on the right shoulder. However, there was another vehicle in the middle lane, so I was unable to merge. I subsequently struck the truck that was stopped on the right shoulder.” Driver 2 stated: “We were on the right shoulder because the truck was experiencing mechanical issues. We were then struck from behind.” Investigation Findings The inv…

Look up ODI 11767258 at NHTSA ↗

0—0
Service Brakes0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Warning lights and dashboard alerts

4 mentions · 33.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11642674

The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is available for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufacturer have inspected multiple of the same failed components but has failed to accept responsibility for the components even when the vehicle is still under factory warranty. There were no warning lights o…

Look up ODI 11642674 at NHTSA ↗

ODI 11642681

The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is not available for inspection, manufacturer was given the part for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufacturer have inspected multiple of the same failed components but has failed to accept responsibility for the components even when the vehicle is still un…

Look up ODI 11642681 at NHTSA ↗

ODI 11642686

The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is not available for inspection, manufacturer was given the part for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufacturer have inspected multiple of the same failed components but has failed to accept responsibility for the components even when the vehicle is still un…

Look up ODI 11642686 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 8.3% of complaints

Median mileage: 28,000 mi (1 usable records).

ODI 11282437 · 28,000 mi

TL* THE CONTACT OWNS A 2020 MACK ANTHEM. THE CONTACT STATED THAT EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE MOVED FROM SIDE TO SIDE, THE WHEELS WOULD JUMP, AND THE HOOD ATTEMPTED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO NEXTRAN TRUCK CENTERS (2200 W LANDSTREET RD, ORLANDO, FL 32809, [phone removed]) WHERE THE DRUM, BRAKE LINE, AND BRAKE ADJUSTMENTS WERE COMPLETED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN ON THREE DIFFERENT OCCASIONS TO T…

Look up ODI 11282437 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b