Auto Recall Watch
U.S. public vehicle records

Mercedes-Benz AMG C63 recalls by model year

Explore the records behind recurring owner reports.

Key facts

23 owner complaints analyzed

30 distinct recall campaigns

25,000 mi median reported failure mileage

Scope: 2010 to 2021 model years. Data updated: . 7 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2010
2
2011
1
2012
5
2013
6
2014
4
2015
6
2016
5
2017
11
2018
10
2019
10
2020
9
2021
5
Recall campaigns data
CategoryCount
20102
20111
20125
20136
20144
20156
20165
201711
201810
201910
20209
20215

2010: 2; 2011: 1; 2012: 5; 2013: 6; 2014: 4; 2015: 6; 2016: 5; 2017: 11; 2018: 10; 2019: 10; 2020: 9; 2021: 5

Year-by-year records

Mercedes-Benz AMG C63 model-year comparison
Model yearComplaintsRecallsChange in recalls
201012Not available
201111-1
201245+4
201356+1
201414-2
201526+2
201625-1
2017411+6
2018210-1
20191100
202009-1
202105-4

Recall history

30 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V043000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2018-01-10 (January 10, 2018) · Model years: 2010, 2013

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

NHTSA campaign record ↗
19V010000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-01-09 (January 9, 2019) · Model years: 2010, 2011, 2012, 2013, 2014, 2015

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
17V017000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2017-01-10 (January 10, 2017) · Model years: 2012

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1-877-496-3691

NHTSA campaign record ↗
17V627000 · Air Bags:Frontal

Reported: 2017-10-06 (October 6, 2017) · Model years: 2012, 2013, 2014, 2015, 2016, 2017, 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

NHTSA campaign record ↗
20V298000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2020-05-22 (May 22, 2020) · Model years: 2012

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.

Consequence: An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.

NHTSA campaign record ↗
21V638000 · Air Bags:Frontal

Reported: 2021-08-13 (August 13, 2021) · Model years: 2012, 2013, 2014

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Consequence: An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
17V252000 · Steering

Reported: 2017-04-12 (April 12, 2017) · Model years: 2013

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.

Consequence: A loss of steering can increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
19V787000 · Communication

Reported: 2019-11-01 (November 1, 2019) · Model years: 2013, 2014, 2015, 2016

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

NHTSA campaign record ↗
17V654000 · Power Train:Axle Assembly

Reported: 2017-10-16 (October 16, 2017) · Model years: 2015, 2016, 2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 C63 AMG, 2015-2017 C63S and 2017 C63S AMG Coupe and C63 AMG Cabrio vehicles. The rear axle differential mounting flange may fracture from repeated aggressive launches.

Consequence: A fractured rear axle mounting flange can cause the rear differential to become misaligned, possibly resulting in failure of the driveshaft and a loss of propulsion, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will update the vehicle's stability system software and chassis control unit software, free of charge. The recall began on November 20, 2017. MBUSA's number for this recall is 2017110002. Owners may contact MBUSA customer service at 1-877-496-3691.

NHTSA campaign record ↗
21V197000 · Structure:Body:Roof And Pillars

Reported: 2021-03-19 (March 19, 2021) · Model years: 2015, 2016, 2017, 2018, 2019

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
23V854000 · Structure:Body:Roof And Pillars

Reported: 2023-12-15 (December 15, 2023) · Model years: 2015, 2016, 2017, 2018, 2019, 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

NHTSA campaign record ↗
17V251000 · Seat Belts:Pretensioner

Reported: 2017-04-11 (April 11, 2017) · Model years: 2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mercedes-Maybach S550 4Matic, and Mercedes-Maybach S600 vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 209, "Seat Belt Assemblies."

Consequence: If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
18V207000 · Seats

Reported: 2018-03-29 (March 29, 2018) · Model years: 2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.

Consequence: If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.

NHTSA campaign record ↗
18V456000 · Structure:Body

Reported: 2018-07-10 (July 10, 2018) · Model years: 2017, 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 Mercedes C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63S AMG Cabriolet, and C63 AMG Cabriolet vehicles. Due to a bonding issue introduced in the production process, the rear beltline trim may separate from the vehicle.

Consequence: If the beltline trim were to separate from the vehicle while driving, it could become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the rear beltline trim and replace the trim if necessary, free of charge. The recall began on September 21, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
18V850000 · Steering:Rack And Pinion:Rack

Reported: 2018-11-29 (November 29, 2018) · Model years: 2017, 2018, 2019

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

Consequence: A car that cannot be properly steered has an increased risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.

NHTSA campaign record ↗
19V130000 · Seats

Reported: 2019-02-26 (February 26, 2019) · Model years: 2017, 2018

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.

Consequence: If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Remedy: Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.

NHTSA campaign record ↗
21V032000 · Seat Belts:Front:Retractor

Reported: 2021-01-29 (January 29, 2021) · Model years: 2017, 2018, 2019, 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.

NHTSA campaign record ↗
21V058000 · Communication: Auto Crash Notification | Electrical System:Software

Reported: 2021-02-05 (February 5, 2021) · Model years: 2017, 2018, 2019, 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

NHTSA campaign record ↗
18V608000 · Visibility:Glass, Side/Rear

Reported: 2018-09-11 (September 11, 2018) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles. Incorrect bonding of the rear window may cause the window to loosen and detach from the vehicle.

Consequence: If the window detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will rework the rear window bonding, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
18V838000 · Air Bags:Sensor:Occupant Classification

Reported: 2018-11-27 (November 27, 2018) · Model years: 2018

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

Consequence: If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

Remedy: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

NHTSA campaign record ↗
19V540000 · Forward Collision Avoidance: Sensing System: Radar

Reported: 2019-07-19 (July 19, 2019) · Model years: 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.

Consequence: An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.

NHTSA campaign record ↗
20V395000 · Electronic Stability Control (Esc) | Electrical System:Software

Reported: 2020-07-06 (July 6, 2020) · Model years: 2019, 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.

Consequence: If the ESP does not react properly to a driving situation, it may increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.

NHTSA campaign record ↗
21V509000 · Exterior Lighting:Headlights

Reported: 2021-07-02 (July 2, 2021) · Model years: 2019, 2020

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
22V232000 · Back Over Prevention:Display Function

Reported: 2022-04-08 (April 8, 2022) · Model years: 2019, 2020, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

NHTSA campaign record ↗
22V365000 · Communication: Auto Crash Notification | Electrical System:Software

Reported: 2022-05-20 (May 20, 2022) · Model years: 2019, 2020, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

NHTSA campaign record ↗
21V818000 · Seats

Reported: 2021-10-18 (October 18, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.

Consequence: Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.

NHTSA campaign record ↗
21V961000 · Fuel System, Gasoline:Fuel Injection System:Injectors | Fuel System, Gasoline:Fuel Injection System:Fuel Rail

Reported: 2021-12-13 (December 13, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

NHTSA campaign record ↗
21V230000 · Seat Belts:Pretensioner | Air Bags:Sensor:Occupant Classification | Seats

Reported: 2021-04-01 (April 1, 2021) · Model years: 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.

Consequence: Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.

Remedy: MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.

NHTSA campaign record ↗
21V406000 · Seats:Mid/Rear Assembly:Head Restraint

Reported: 2021-05-28 (May 28, 2021) · Model years: 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

Consequence: Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

Remedy: Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

NHTSA campaign record ↗
23V445000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2023-06-26 (June 26, 2023) · Model years: 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

23 unique complaints in this selection. Analysis snapshot: 2026-10-05.

30.4%Usable mileage7 / 23 records
100.0%Valid incident date23 / 23 records
100.0%Valid filing date23 / 23 records
100.0%Ordered incident and filing dates23 / 23 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015201620172018201920202021
Air Bags
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11041053

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C63 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF TYSONS CORNER, 8545 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. V…

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360.0%
ODI 11088678 · 25,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C63 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLETCHER JONES IMPORTS, 7300 W SAHARA AVE, LAS VEGAS, NV) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO BEING …

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00.0%

No examples available for this selection.

150.0%
ODI 11161816

MERCEDES BENZ WONT HONOR THE RECALLS. VEHICLE WAS IMPORTED (NOT BY ME) FROM CANADA. MERCEDES BENZ CONSIDERS THIS VEHICLE TO BE "GRAY MARKET VEHICLE" AND WONT SERVICE THE VEHICLE FOR RECALLS. THERE ARE UP TO EIGHT (8) SAFETY RECALLS AND THEY MAKE THE VEHICLE UNSAFE TO DRIVE. VEHICLE STILL UNDER FACTORY WARRANTY. I HAVE CONTACTED THE BUREAU OF AUTOMOTIVE REPAIR, WHO REFERRED ME TO THE NEW MOTOR VEHICLE BOARD WHO REFERRED ME TO THE NHTSA. THANK YOU FOR YOUR ATTENTION TO THIS MATTER,

Look up ODI 11161816 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 11315335 · 18,000 mi

ON MARCH 8, 2018 MY VEHICLE HAS BEEN INVOLVED IN AN ACCIDENT. WHILE DRIVING TO A MEETING THE RIGHT REAR WHEEL OF THE VEHICLE LOCKED UP SENDING THE VEHICLE INTO A 360-DEGREE SPIN. ALL SAFETY FEATURES IN THE VEHICLE FAILED. NO BRAKES, NO AIRBAGS DEPLOYED ON IMPACT. ON OR AROUND OCTOBER 21ST OF 2018. MY VEHICLE IS INVOLVED IN A SECOND ACCIDENT. THE CIRCUMSTANCES OF THE VEHICLE ARE IDENTICAL. WHILE ON MY WAY TO A MEETING THE RIGHT REAR WHEEL GOT LOCKED WHICH SENT THE CAR INTO A 360-DEGREE SPIN. BRAKES, STABILITY CONTROL FAIL, THE CAR ACCELERATE…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

2100.0%
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

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150.0%
ODI 11635221

The rear differential failed, causing both rear axles to be broken and the vehicle to lose all propulsion on a city road. A noise in the drivetrain under acceleration was first reported to a dealership in Nov 2023 about five months prior to the failure, but the report was dismissed as tire slippage and not addressed further. Then the failure occured in April 2024, and the vehicle was towed to a dealership and repaired out of warranty at great expense. There were no warning lights or symptoms immediately prior to the failure.

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00.0%

No examples available for this selection.

150.0%
ODI 11700378

I have a 2018 Mercedes Benz c63 amg which I purchased new in 2018. I have only 61,230 miles yesterday 11/10/2025 it started making a loud noise coming from the right rear. I drove to the Mercedes dealership in Belmont,Ca the technician mechanic told me that the rear differential was bad and need to be replace. Cost $7,000. I don't understand only 61,230 miles why did it go out so soon I always had the maintenance done. My warranty has expired. I did some research and found that there was a recall for 2018 Mercedes Benz c63 amg related to the re…

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00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11676056

The electronic steering lock failed resulting in my car being completely disabled. My safety was not at risk in this particular instance. I was left stranded in a parking lot at night. The component was not inspected by the manufacturer or dealer. The manufacturer/dealer did not inform anyone that this problem will happen to every car with this compensation. This component failed without warning/symptoms/messages. It will fail on all Mercedes Benz cars from 2008-2016. The problem has not been confirmed or communicated by the dealer. Other Merce…

Look up ODI 11676056 at NHTSA ↗

00.0%

No examples available for this selection.

1100.0%
ODI 11418105

On 5/15/2021, I was driving in Phoenix, AZ at about 35-40mph and heard a large bang. Was not sure what happened. Struck nothing. It was dark. The next morning I came out and noticed that the glass panel in front of my panoramic sun roof had completely shattered with a long horizontal fissure. I went to the nearest dealership and was told he has seen this happen before. I asked if it was safe to drive 4.5hrs back to my home city, Las Vegas. He said yes. When I got back I called my MB service representative, described what happened and he said th…

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00.0%

No examples available for this selection.

150.0%
ODI 11585578

My brother was driving his car on the highway and out of no where the sunroof literally exploded causing the glass to shatter on him and the front panel to detach from the vehicle. Swinging and hanging on the side of the car causing dents, scratches, and chips making this a safety hazard. Thank god my brother was able to safely merge over to the emergency lane without causing any accidents my brother was shocked with glass raining down on him when this happened but he wasn’t injured glad no one was injured in this incident because anything coul…

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125.0%
ODI 11434435

The car was parked on my driveway, As soon as i started it, I got a message 'The electronic rear axle differential lock is inoperative' NHTSA previously issued a recall for 2017 C63s AMG models. I purchased this vehicle from Carvana in April 2021 with clean single owner carfax. The manufacture warranty has expired. I have seen lots of posts on Mercedes forum talking about this issue where Mercedes did fix the issue free of cost. Since there is no open recall on my vehicle, I am not sure what to do.

Look up ODI 11434435 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Structure:Body
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11577600

rear subframe severe corrosion and cracking, have pictures of it the corrosion severity, yes available upon inspection. mechanic told me my 2 rear wheels can fall out completely and leave me with no control over the car. the car has been inspected by a certified independent service center. No. and no warning lights and no symptoms just the rear subframe cracking on the verge of falling off

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1100.0%
ODI 11418105

On 5/15/2021, I was driving in Phoenix, AZ at about 35-40mph and heard a large bang. Was not sure what happened. Struck nothing. It was dark. The next morning I came out and noticed that the glass panel in front of my panoramic sun roof had completely shattered with a long horizontal fissure. I went to the nearest dealership and was told he has seen this happen before. I asked if it was safe to drive 4.5hrs back to my home city, Las Vegas. He said yes. When I got back I called my MB service representative, described what happened and he said th…

Look up ODI 11418105 at NHTSA ↗

00.0%

No examples available for this selection.

150.0%
ODI 11585578

My brother was driving his car on the highway and out of no where the sunroof literally exploded causing the glass to shatter on him and the front panel to detach from the vehicle. Swinging and hanging on the side of the car causing dents, scratches, and chips making this a safety hazard. Thank god my brother was able to safely merge over to the emergency lane without causing any accidents my brother was shocked with glass raining down on him when this happened but he wasn’t injured glad no one was injured in this incident because anything coul…

Look up ODI 11585578 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Electrical System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

Look up ODI 10893012 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 11434435

The car was parked on my driveway, As soon as i started it, I got a message 'The electronic rear axle differential lock is inoperative' NHTSA previously issued a recall for 2017 C63s AMG models. I purchased this vehicle from Carvana in April 2021 with clean single owner carfax. The manufacture warranty has expired. I have seen lots of posts on Mercedes forum talking about this issue where Mercedes did fix the issue free of cost. Since there is no open recall on my vehicle, I am not sure what to do.

Look up ODI 11434435 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Engine
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

Look up ODI 10893012 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 11405394 · 27,150 mi

THIS CAR IS NOT EQUIPPED WITH ENOUGH PROTECTION FOR THE FRONT RADIATORS TO PREVENT DAMAGE FROM DEBRIS. THIS IS A KNOWN ISSUE FOR 2017 AND UP VEHICLES. THE RADIATOR SEEMS TO BE VERY FRAGILE DUE TO THE DESIGN AND THERE HAVE BEEN MANY REPORTS OF THE ISSUE, BUT CLAIMS ARE DENIED DUE TO BEING 'ROAD DEBRIS' BUT MERCEDES-BENZ FAILS TO ACKNOWLEDGE THIS IS A MAJOR ISSUE WITH MULTIPLE CLASSES OF THEIR CARS. MY CAR HAS 27K MILES AND IS JUST OUTSIDE THE WARRANTY PERIOD. THE RADIATOR IS LEAKING IN MULTIPLE PLACES.

Look up ODI 11405394 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Fuel/Propulsion System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11390625 · 70,000 mi

EXTREMELY DANGEROUS FUEL LEAK - FUEL STARTED TO LEAK FROM THE TOP OF THE GAS TANK, INSIDE THE CAR FROM UNDER THE DRIVER SIDE REAR PASSENGER SEAT. VEHICLE WAS TAKEN TO CLOSEST SHOP AVAILABLE WHEN HEAVY FUEL SMELLS WERE NOTICED INSIDE VEHICLE WHILE DRIVING. A LOCAL TIRE SHOP, HAMIL FIRESTONE, LOOKED UNDER THE CAR AND IDENTIFIED THAT FUEL WAS LEAKING DOWN THE FRAME TO THE ROAD. SOMEHOW GASOLINE WAS ACTUALLY LEAKING FROM INSIDE THE CAR. I CONTACTED MERCEDES CORP IMMEDIATELY AND THEY SENT A TOW TRUCK TO COLLECT THE VEHICLE. I WAS TOLD THAT DUE TO…

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120.0%
ODI 11765556

Noticed a strong odor of gas, well actually my kid did was sitting in backseat. I had just filled up and the smell didn't disipate. The next morning i still smelled it. I removed the seat and cover on the drivers side and almost half a gallon of pure gas was sitting there. I cleaned everything up removed all the gas. Reconnected the battery and its litteraly coming from micro cracks in the lid. I can send you the lid. I have since replaced it now i'm dealing with a 3699 code and just don't understand why a part like this that is recalled…

Look up ODI 11765556 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11042428

2012 MERCEDS BENZ C63 AMG. CONSUMER WRITES IN REGARDS TO MERCEDES BENZ DEALER NOT REPLACING OR REPAIRING ANY DEFECTIVE VEHICLES PARTS. *LD THE CONSUMER STATED THE CLEAR COAT PAINT WAS PEELING OFF OF THE BRAKE CALIPERS.*JS

Look up ODI 11042428 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11315335 · 18,000 mi

ON MARCH 8, 2018 MY VEHICLE HAS BEEN INVOLVED IN AN ACCIDENT. WHILE DRIVING TO A MEETING THE RIGHT REAR WHEEL OF THE VEHICLE LOCKED UP SENDING THE VEHICLE INTO A 360-DEGREE SPIN. ALL SAFETY FEATURES IN THE VEHICLE FAILED. NO BRAKES, NO AIRBAGS DEPLOYED ON IMPACT. ON OR AROUND OCTOBER 21ST OF 2018. MY VEHICLE IS INVOLVED IN A SECOND ACCIDENT. THE CIRCUMSTANCES OF THE VEHICLE ARE IDENTICAL. WHILE ON MY WAY TO A MEETING THE RIGHT REAR WHEEL GOT LOCKED WHICH SENT THE CAR INTO A 360-DEGREE SPIN. BRAKES, STABILITY CONTROL FAIL, THE CAR ACCELERATE…

Look up ODI 11315335 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air BagsToo few reports for a range21,500 mi2 (sparse)
ODI 11088678 · 25,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C63 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLETCHER JONES IMPORTS, 7300 W SAHARA AVE, LAS VEGAS, NV) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO BEING …

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ODI 11315335 · 18,000 mi

ON MARCH 8, 2018 MY VEHICLE HAS BEEN INVOLVED IN AN ACCIDENT. WHILE DRIVING TO A MEETING THE RIGHT REAR WHEEL OF THE VEHICLE LOCKED UP SENDING THE VEHICLE INTO A 360-DEGREE SPIN. ALL SAFETY FEATURES IN THE VEHICLE FAILED. NO BRAKES, NO AIRBAGS DEPLOYED ON IMPACT. ON OR AROUND OCTOBER 21ST OF 2018. MY VEHICLE IS INVOLVED IN A SECOND ACCIDENT. THE CIRCUMSTANCES OF THE VEHICLE ARE IDENTICAL. WHILE ON MY WAY TO A MEETING THE RIGHT REAR WHEEL GOT LOCKED WHICH SENT THE CAR INTO A 360-DEGREE SPIN. BRAKES, STABILITY CONTROL FAIL, THE CAR ACCELERATE…

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Power TrainToo few reports for a range11,000 mi1 (sparse)
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

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Electrical SystemToo few reports for a range11,000 mi1 (sparse)
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

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EngineToo few reports for a range19,075 mi2 (sparse)
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

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ODI 11405394 · 27,150 mi

THIS CAR IS NOT EQUIPPED WITH ENOUGH PROTECTION FOR THE FRONT RADIATORS TO PREVENT DAMAGE FROM DEBRIS. THIS IS A KNOWN ISSUE FOR 2017 AND UP VEHICLES. THE RADIATOR SEEMS TO BE VERY FRAGILE DUE TO THE DESIGN AND THERE HAVE BEEN MANY REPORTS OF THE ISSUE, BUT CLAIMS ARE DENIED DUE TO BEING 'ROAD DEBRIS' BUT MERCEDES-BENZ FAILS TO ACKNOWLEDGE THIS IS A MAJOR ISSUE WITH MULTIPLE CLASSES OF THEIR CARS. MY CAR HAS 27K MILES AND IS JUST OUTSIDE THE WARRANTY PERIOD. THE RADIATOR IS LEAKING IN MULTIPLE PLACES.

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Fuel/Propulsion SystemToo few reports for a range70,000 mi1 (sparse)
ODI 11390625 · 70,000 mi

EXTREMELY DANGEROUS FUEL LEAK - FUEL STARTED TO LEAK FROM THE TOP OF THE GAS TANK, INSIDE THE CAR FROM UNDER THE DRIVER SIDE REAR PASSENGER SEAT. VEHICLE WAS TAKEN TO CLOSEST SHOP AVAILABLE WHEN HEAVY FUEL SMELLS WERE NOTICED INSIDE VEHICLE WHILE DRIVING. A LOCAL TIRE SHOP, HAMIL FIRESTONE, LOOKED UNDER THE CAR AND IDENTIFIED THAT FUEL WAS LEAKING DOWN THE FRAME TO THE ROAD. SOMEHOW GASOLINE WAS ACTUALLY LEAKING FROM INSIDE THE CAR. I CONTACTED MERCEDES CORP IMMEDIATELY AND THEY SENT A TOW TRUCK TO COLLECT THE VEHICLE. I WAS TOLD THAT DUE TO…

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Service BrakesToo few reports for a range18,000 mi1 (sparse)
ODI 11315335 · 18,000 mi

ON MARCH 8, 2018 MY VEHICLE HAS BEEN INVOLVED IN AN ACCIDENT. WHILE DRIVING TO A MEETING THE RIGHT REAR WHEEL OF THE VEHICLE LOCKED UP SENDING THE VEHICLE INTO A 360-DEGREE SPIN. ALL SAFETY FEATURES IN THE VEHICLE FAILED. NO BRAKES, NO AIRBAGS DEPLOYED ON IMPACT. ON OR AROUND OCTOBER 21ST OF 2018. MY VEHICLE IS INVOLVED IN A SECOND ACCIDENT. THE CIRCUMSTANCES OF THE VEHICLE ARE IDENTICAL. WHILE ON MY WAY TO A MEETING THE RIGHT REAR WHEEL GOT LOCKED WHICH SENT THE CAR INTO A 360-DEGREE SPIN. BRAKES, STABILITY CONTROL FAIL, THE CAR ACCELERATE…

Look up ODI 11315335 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11635221

The rear differential failed, causing both rear axles to be broken and the vehicle to lose all propulsion on a city road. A noise in the drivetrain under acceleration was first reported to a dealership in Nov 2023 about five months prior to the failure, but the report was dismissed as tire slippage and not addressed further. Then the failure occured in April 2024, and the vehicle was towed to a dealership and repaired out of warranty at great expense. There were no warning lights or symptoms immediately prior to the failure.

Look up ODI 11635221 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-071None
ODI 11676056

The electronic steering lock failed resulting in my car being completely disabled. My safety was not at risk in this particular instance. I was left stranded in a parking lot at night. The component was not inspected by the manufacturer or dealer. The manufacturer/dealer did not inform anyone that this problem will happen to every car with this compensation. This component failed without warning/symptoms/messages. It will fail on all Mercedes Benz cars from 2008-2016. The problem has not been confirmed or communicated by the dealer. Other Merce…

Look up ODI 11676056 at NHTSA ↗

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-111None
ODI 11700378

I have a 2018 Mercedes Benz c63 amg which I purchased new in 2018. I have only 61,230 miles yesterday 11/10/2025 it started making a loud noise coming from the right rear. I drove to the Mercedes dealership in Belmont,Ca the technician mechanic told me that the rear differential was bad and need to be replace. Cost $7,000. I don't understand only 61,230 miles why did it go out so soon I always had the maintenance done. My warranty has expired. I did some research and found that there was a recall for 2018 Mercedes Benz c63 amg related to the re…

Look up ODI 11700378 at NHTSA ↗

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-091None
ODI 11765556

Noticed a strong odor of gas, well actually my kid did was sitting in backseat. I had just filled up and the smell didn't disipate. The next morning i still smelled it. I removed the seat and cover on the drivers side and almost half a gallon of pure gas was sitting there. I cleaned everything up removed all the gas. Reconnected the battery and its litteraly coming from micro cracks in the lid. I can send you the lid. I have since replaced it now i'm dealing with a 3699 code and just don't understand why a part like this that is recalled…

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2020: 0 complaints · 2021: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2020000
2021000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2020000
2021000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsPower TrainUnknown Or OtherStructure:BodyElectrical SystemEngineFuel/Propulsion SystemService Brakes
Air Bags—
1
ODI 11161816

MERCEDES BENZ WONT HONOR THE RECALLS. VEHICLE WAS IMPORTED (NOT BY ME) FROM CANADA. MERCEDES BENZ CONSIDERS THIS VEHICLE TO BE "GRAY MARKET VEHICLE" AND WONT SERVICE THE VEHICLE FOR RECALLS. THERE ARE UP TO EIGHT (8) SAFETY RECALLS AND THEY MAKE THE VEHICLE UNSAFE TO DRIVE. VEHICLE STILL UNDER FACTORY WARRANTY. I HAVE CONTACTED THE BUREAU OF AUTOMOTIVE REPAIR, WHO REFERRED ME TO THE NEW MOTOR VEHICLE BOARD WHO REFERRED ME TO THE NHTSA. THANK YOU FOR YOUR ATTENTION TO THIS MATTER,

Look up ODI 11161816 at NHTSA ↗

00000
1
ODI 11315335 · 18,000 mi

ON MARCH 8, 2018 MY VEHICLE HAS BEEN INVOLVED IN AN ACCIDENT. WHILE DRIVING TO A MEETING THE RIGHT REAR WHEEL OF THE VEHICLE LOCKED UP SENDING THE VEHICLE INTO A 360-DEGREE SPIN. ALL SAFETY FEATURES IN THE VEHICLE FAILED. NO BRAKES, NO AIRBAGS DEPLOYED ON IMPACT. ON OR AROUND OCTOBER 21ST OF 2018. MY VEHICLE IS INVOLVED IN A SECOND ACCIDENT. THE CIRCUMSTANCES OF THE VEHICLE ARE IDENTICAL. WHILE ON MY WAY TO A MEETING THE RIGHT REAR WHEEL GOT LOCKED WHICH SENT THE CAR INTO A 360-DEGREE SPIN. BRAKES, STABILITY CONTROL FAIL, THE CAR ACCELERATE…

Look up ODI 11315335 at NHTSA ↗

Power Train
1
ODI 11161816

MERCEDES BENZ WONT HONOR THE RECALLS. VEHICLE WAS IMPORTED (NOT BY ME) FROM CANADA. MERCEDES BENZ CONSIDERS THIS VEHICLE TO BE "GRAY MARKET VEHICLE" AND WONT SERVICE THE VEHICLE FOR RECALLS. THERE ARE UP TO EIGHT (8) SAFETY RECALLS AND THEY MAKE THE VEHICLE UNSAFE TO DRIVE. VEHICLE STILL UNDER FACTORY WARRANTY. I HAVE CONTACTED THE BUREAU OF AUTOMOTIVE REPAIR, WHO REFERRED ME TO THE NEW MOTOR VEHICLE BOARD WHO REFERRED ME TO THE NHTSA. THANK YOU FOR YOUR ATTENTION TO THIS MATTER,

Look up ODI 11161816 at NHTSA ↗

—00
1
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

Look up ODI 10893012 at NHTSA ↗

1
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

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00
Unknown Or Other00—
2
ODI 11418105

On 5/15/2021, I was driving in Phoenix, AZ at about 35-40mph and heard a large bang. Was not sure what happened. Struck nothing. It was dark. The next morning I came out and noticed that the glass panel in front of my panoramic sun roof had completely shattered with a long horizontal fissure. I went to the nearest dealership and was told he has seen this happen before. I asked if it was safe to drive 4.5hrs back to my home city, Las Vegas. He said yes. When I got back I called my MB service representative, described what happened and he said th…

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ODI 11585578

My brother was driving his car on the highway and out of no where the sunroof literally exploded causing the glass to shatter on him and the front panel to detach from the vehicle. Swinging and hanging on the side of the car causing dents, scratches, and chips making this a safety hazard. Thank god my brother was able to safely merge over to the emergency lane without causing any accidents my brother was shocked with glass raining down on him when this happened but he wasn’t injured glad no one was injured in this incident because anything coul…

Look up ODI 11585578 at NHTSA ↗

1
ODI 11434435

The car was parked on my driveway, As soon as i started it, I got a message 'The electronic rear axle differential lock is inoperative' NHTSA previously issued a recall for 2017 C63s AMG models. I purchased this vehicle from Carvana in April 2021 with clean single owner carfax. The manufacture warranty has expired. I have seen lots of posts on Mercedes forum talking about this issue where Mercedes did fix the issue free of cost. Since there is no open recall on my vehicle, I am not sure what to do.

Look up ODI 11434435 at NHTSA ↗

000
Structure:Body00
2
ODI 11418105

On 5/15/2021, I was driving in Phoenix, AZ at about 35-40mph and heard a large bang. Was not sure what happened. Struck nothing. It was dark. The next morning I came out and noticed that the glass panel in front of my panoramic sun roof had completely shattered with a long horizontal fissure. I went to the nearest dealership and was told he has seen this happen before. I asked if it was safe to drive 4.5hrs back to my home city, Las Vegas. He said yes. When I got back I called my MB service representative, described what happened and he said th…

Look up ODI 11418105 at NHTSA ↗

ODI 11585578

My brother was driving his car on the highway and out of no where the sunroof literally exploded causing the glass to shatter on him and the front panel to detach from the vehicle. Swinging and hanging on the side of the car causing dents, scratches, and chips making this a safety hazard. Thank god my brother was able to safely merge over to the emergency lane without causing any accidents my brother was shocked with glass raining down on him when this happened but he wasn’t injured glad no one was injured in this incident because anything coul…

Look up ODI 11585578 at NHTSA ↗

—0000
Electrical System0
1
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

Look up ODI 10893012 at NHTSA ↗

1
ODI 11434435

The car was parked on my driveway, As soon as i started it, I got a message 'The electronic rear axle differential lock is inoperative' NHTSA previously issued a recall for 2017 C63s AMG models. I purchased this vehicle from Carvana in April 2021 with clean single owner carfax. The manufacture warranty has expired. I have seen lots of posts on Mercedes forum talking about this issue where Mercedes did fix the issue free of cost. Since there is no open recall on my vehicle, I am not sure what to do.

Look up ODI 11434435 at NHTSA ↗

0—
1
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

Look up ODI 10893012 at NHTSA ↗

00
Engine0
1
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

Look up ODI 10893012 at NHTSA ↗

00
1
ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

Look up ODI 10893012 at NHTSA ↗

—00
Fuel/Propulsion System000000—0
Service Brakes
1
ODI 11315335 · 18,000 mi

ON MARCH 8, 2018 MY VEHICLE HAS BEEN INVOLVED IN AN ACCIDENT. WHILE DRIVING TO A MEETING THE RIGHT REAR WHEEL OF THE VEHICLE LOCKED UP SENDING THE VEHICLE INTO A 360-DEGREE SPIN. ALL SAFETY FEATURES IN THE VEHICLE FAILED. NO BRAKES, NO AIRBAGS DEPLOYED ON IMPACT. ON OR AROUND OCTOBER 21ST OF 2018. MY VEHICLE IS INVOLVED IN A SECOND ACCIDENT. THE CIRCUMSTANCES OF THE VEHICLE ARE IDENTICAL. WHILE ON MY WAY TO A MEETING THE RIGHT REAR WHEEL GOT LOCKED WHICH SENT THE CAR INTO A 360-DEGREE SPIN. BRAKES, STABILITY CONTROL FAIL, THE CAR ACCELERATE…

Look up ODI 11315335 at NHTSA ↗

000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 13.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11577600

rear subframe severe corrosion and cracking, have pictures of it the corrosion severity, yes available upon inspection. mechanic told me my 2 rear wheels can fall out completely and leave me with no control over the car. the car has been inspected by a certified independent service center. No. and no warning lights and no symptoms just the rear subframe cracking on the verge of falling off

Look up ODI 11577600 at NHTSA ↗

ODI 11585578

My brother was driving his car on the highway and out of no where the sunroof literally exploded causing the glass to shatter on him and the front panel to detach from the vehicle. Swinging and hanging on the side of the car causing dents, scratches, and chips making this a safety hazard. Thank god my brother was able to safely merge over to the emergency lane without causing any accidents my brother was shocked with glass raining down on him when this happened but he wasn’t injured glad no one was injured in this incident because anything coul…

Look up ODI 11585578 at NHTSA ↗

ODI 11635221

The rear differential failed, causing both rear axles to be broken and the vehicle to lose all propulsion on a city road. A noise in the drivetrain under acceleration was first reported to a dealership in Nov 2023 about five months prior to the failure, but the report was dismissed as tire slippage and not addressed further. Then the failure occured in April 2024, and the vehicle was towed to a dealership and repaired out of warranty at great expense. There were no warning lights or symptoms immediately prior to the failure.

Look up ODI 11635221 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Fuel smell or leak mentions

2 mentions · 8.7% of complaints

Median mileage: 74,500 mi (2 usable records).

ODI 11289204 · 79,000 mi

I HAVE SCENTED A STRONG, AND WORSENING, ODOR OF GASOLINE IN VEHICLE FOR QUITE A WHILE. I REMOVED BACK SEAT AND FUEL TANK ACCESS PANELS AND INSPECTED THE FUEL PUMPS. DRIVERS SIDE HAD RAW GASOLINE POOLED ON 2124703294 FUEL FILTER ASSEMBLY. I CLEANED THE FUEL UP AND DROVE THE CAR WITH 1/4 TANK OF FUEL AND CHECKED AND FOUND FRESH FUEL LEAKING. I CLEANED AND LOOKED CLOSELY AND FOUND THE SOURCE OF THE LEAK (IT WAS STILL OOZING OUT AFTER VEHICLE WAS PARKED FOR SOME TIME.) THE LITTLE PIPE THAT THE FUEL PRESSURE SENSOR ON NON-AMG VEHICLES PLUGS IN…

Look up ODI 11289204 at NHTSA ↗

ODI 11390625 · 70,000 mi

EXTREMELY DANGEROUS FUEL LEAK - FUEL STARTED TO LEAK FROM THE TOP OF THE GAS TANK, INSIDE THE CAR FROM UNDER THE DRIVER SIDE REAR PASSENGER SEAT. VEHICLE WAS TAKEN TO CLOSEST SHOP AVAILABLE WHEN HEAVY FUEL SMELLS WERE NOTICED INSIDE VEHICLE WHILE DRIVING. A LOCAL TIRE SHOP, HAMIL FIRESTONE, LOOKED UNDER THE CAR AND IDENTIFIED THAT FUEL WAS LEAKING DOWN THE FRAME TO THE ROAD. SOMEHOW GASOLINE WAS ACTUALLY LEAKING FROM INSIDE THE CAR. I CONTACTED MERCEDES CORP IMMEDIATELY AND THEY SENT A TOW TRUCK TO COLLECT THE VEHICLE. I WAS TOLD THAT DUE TO…

Look up ODI 11390625 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Stalling or loss of power

1 mentions · 4.3% of complaints

Median mileage: 11,000 mi (1 usable records).

ODI 10893012 · 11,000 mi

IT HAPPENED TWO TIMES THE PAST 20 DAYS. CAR ENGINE STOPPED SUDDENLY WHILE DRIVING. FIRST TIME AT A SPEED OF ABOUT 20 MPH, SECOND TIME ON HIGHT WAY ABOUT 70 MPH. IT WAS EXTREMELY DANGEROUS THE SECOND TIME BECAUSE I WAS RIGHT AT THE PORT GETTING ONTO THE HIGH WAY AND I FOUND THE ENGINE WENT OFF. NO RESPONSE WHILE PUSHING THE ACCELERATOR PEDAL DOWN. I DID NOT HAVE TIME CHECK WHAT THE PROBLEM WAS BECAUSE TWO OTHER VEHICLES AT BACK ALMOST CRASH ON ME. I STOPPED THE VEHICLE ON THE SIDE OF THE HIGH WAY ENTRANCE IMMEDIATELY AND RESTARTED THE VEHICLE (I…

Look up ODI 10893012 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 4.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11676056

The electronic steering lock failed resulting in my car being completely disabled. My safety was not at risk in this particular instance. I was left stranded in a parking lot at night. The component was not inspected by the manufacturer or dealer. The manufacturer/dealer did not inform anyone that this problem will happen to every car with this compensation. This component failed without warning/symptoms/messages. It will fail on all Mercedes Benz cars from 2008-2016. The problem has not been confirmed or communicated by the dealer. Other Merce…

Look up ODI 11676056 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b