Reported: 2015-10-14 (October 14, 2015) · Model years: 2015, 2016
Mercedes-Benz USA LLC (Mercedes-Benz) is recalling certain model year 2014 S63 AMG sedans and 2015-2016 S63 AMG 4Matic sedans and coupes manufactured May 14, 2013, to September 18, 2015. In the affected vehicles, due to a software error within the engine control unit, the vehicle may stall when coasting to a stop, such as at a traffic light.
Consequence: The vehicle stall may be interpreted by the driver to be a planned shut-down as part of the ECO-Start-function. However, the engine will not restart automatically after releasing the brake pedal, immobilizing the vehicle and increasing the risk of a crash.
Remedy: Mercedes-Benz will notify owners, and dealers will update the engine control unit software, free of charge. The recall BEGAN ON DECEMBER 2, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100003.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
100.0%Usable mileage2 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2015
2016
Electrical System
1100.0%ODI 10817721 · 1,500 mi
AFTER WATCHING THE KOREAN OWNER'S PROTEST ON THE SAFETY CONCERN ON THE NEW S63, I FELT THE NEED TO RECALL MY VEHICLE ON THE ECU FILED BY NHTSA ON DECEMBER 6TH. AFTER THE RECALL ON DECEMBER 22ND. I DROVE MY CAR FOR 80MILES. WHENEVER I SLOW THE CAR DOWN FROM TRAFFIC, THE CAR JERKS FOWARD WHEN IT IS DOWNSHIFTING (AUTOMATIC) FROM 4TH GEAR TO 3RD GEAR AND 3RD TO 2ND GEAR. I WENT BACK TO THE DEALER, THEY ASK MY PERMISSION FOR EXTRA 60 MILES OF DIAGNOSTICS BECAUSE THEY THINK THERE IS AN "ADAPTATION" PERIOD FOR THE "MECHANICAL" TO ADAPT TO THE "NEW ECU…
ISSUE 1. DURING UPSHIFT OR DOWNSHIFT GEARS 3 & 4, THERE IS A JERKING MOVEMENT.NOT A SMOOTH SHIFT LIKE THE OTHER GEARS. I HAVE RESEARCHED VARIOUS BENZ OWNERS BLOGS, I SEE MULTIPLE REPORTS OF PEOPLE COMPLAINING OF SIMILAR ISSUE GOING BACK TO 2008. LETTER TO MBUSA, THEY TELL ME THEY HAVE NOT HEARD OF SUCH A PROBLEM. ISSUE 2. WHEN GOING UP OR DOWN A SHALL INCLINE WITH CLEAR LANE MARKINGS, THE CAR TENDS TO APPLY THE BREAKS, WITH A WARNING SIGN APPEARING ON THE SCREEN INSIDE. COULD THIS BE A POTENTIAL SAFETY ISSUE, SINCE IT BREAKS WITHOUT ANY W…
AFTER WATCHING THE KOREAN OWNER'S PROTEST ON THE SAFETY CONCERN ON THE NEW S63, I FELT THE NEED TO RECALL MY VEHICLE ON THE ECU FILED BY NHTSA ON DECEMBER 6TH. AFTER THE RECALL ON DECEMBER 22ND. I DROVE MY CAR FOR 80MILES. WHENEVER I SLOW THE CAR DOWN FROM TRAFFIC, THE CAR JERKS FOWARD WHEN IT IS DOWNSHIFTING (AUTOMATIC) FROM 4TH GEAR TO 3RD GEAR AND 3RD TO 2ND GEAR. I WENT BACK TO THE DEALER, THEY ASK MY PERMISSION FOR EXTRA 60 MILES OF DIAGNOSTICS BECAUSE THEY THINK THERE IS AN "ADAPTATION" PERIOD FOR THE "MECHANICAL" TO ADAPT TO THE "NEW ECU…
ISSUE 1. DURING UPSHIFT OR DOWNSHIFT GEARS 3 & 4, THERE IS A JERKING MOVEMENT.NOT A SMOOTH SHIFT LIKE THE OTHER GEARS. I HAVE RESEARCHED VARIOUS BENZ OWNERS BLOGS, I SEE MULTIPLE REPORTS OF PEOPLE COMPLAINING OF SIMILAR ISSUE GOING BACK TO 2008. LETTER TO MBUSA, THEY TELL ME THEY HAVE NOT HEARD OF SUCH A PROBLEM. ISSUE 2. WHEN GOING UP OR DOWN A SHALL INCLINE WITH CLEAR LANE MARKINGS, THE CAR TENDS TO APPLY THE BREAKS, WITH A WARNING SIGN APPEARING ON THE SCREEN INSIDE. COULD THIS BE A POTENTIAL SAFETY ISSUE, SINCE IT BREAKS WITHOUT ANY W…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Electrical System
Too few reports for a range
1,500 mi
1 (sparse)
ODI 10817721 · 1,500 mi
AFTER WATCHING THE KOREAN OWNER'S PROTEST ON THE SAFETY CONCERN ON THE NEW S63, I FELT THE NEED TO RECALL MY VEHICLE ON THE ECU FILED BY NHTSA ON DECEMBER 6TH. AFTER THE RECALL ON DECEMBER 22ND. I DROVE MY CAR FOR 80MILES. WHENEVER I SLOW THE CAR DOWN FROM TRAFFIC, THE CAR JERKS FOWARD WHEN IT IS DOWNSHIFTING (AUTOMATIC) FROM 4TH GEAR TO 3RD GEAR AND 3RD TO 2ND GEAR. I WENT BACK TO THE DEALER, THEY ASK MY PERMISSION FOR EXTRA 60 MILES OF DIAGNOSTICS BECAUSE THEY THINK THERE IS AN "ADAPTATION" PERIOD FOR THE "MECHANICAL" TO ADAPT TO THE "NEW ECU…
ISSUE 1. DURING UPSHIFT OR DOWNSHIFT GEARS 3 & 4, THERE IS A JERKING MOVEMENT.NOT A SMOOTH SHIFT LIKE THE OTHER GEARS. I HAVE RESEARCHED VARIOUS BENZ OWNERS BLOGS, I SEE MULTIPLE REPORTS OF PEOPLE COMPLAINING OF SIMILAR ISSUE GOING BACK TO 2008. LETTER TO MBUSA, THEY TELL ME THEY HAVE NOT HEARD OF SUCH A PROBLEM. ISSUE 2. WHEN GOING UP OR DOWN A SHALL INCLINE WITH CLEAR LANE MARKINGS, THE CAR TENDS TO APPLY THE BREAKS, WITH A WARNING SIGN APPEARING ON THE SCREEN INSIDE. COULD THIS BE A POTENTIAL SAFETY ISSUE, SINCE IT BREAKS WITHOUT ANY W…
AFTER WATCHING THE KOREAN OWNER'S PROTEST ON THE SAFETY CONCERN ON THE NEW S63, I FELT THE NEED TO RECALL MY VEHICLE ON THE ECU FILED BY NHTSA ON DECEMBER 6TH. AFTER THE RECALL ON DECEMBER 22ND. I DROVE MY CAR FOR 80MILES. WHENEVER I SLOW THE CAR DOWN FROM TRAFFIC, THE CAR JERKS FOWARD WHEN IT IS DOWNSHIFTING (AUTOMATIC) FROM 4TH GEAR TO 3RD GEAR AND 3RD TO 2ND GEAR. I WENT BACK TO THE DEALER, THEY ASK MY PERMISSION FOR EXTRA 60 MILES OF DIAGNOSTICS BECAUSE THEY THINK THERE IS AN "ADAPTATION" PERIOD FOR THE "MECHANICAL" TO ADAPT TO THE "NEW ECU…
ISSUE 1. DURING UPSHIFT OR DOWNSHIFT GEARS 3 & 4, THERE IS A JERKING MOVEMENT.NOT A SMOOTH SHIFT LIKE THE OTHER GEARS. I HAVE RESEARCHED VARIOUS BENZ OWNERS BLOGS, I SEE MULTIPLE REPORTS OF PEOPLE COMPLAINING OF SIMILAR ISSUE GOING BACK TO 2008. LETTER TO MBUSA, THEY TELL ME THEY HAVE NOT HEARD OF SUCH A PROBLEM. ISSUE 2. WHEN GOING UP OR DOWN A SHALL INCLINE WITH CLEAR LANE MARKINGS, THE CAR TENDS TO APPLY THE BREAKS, WITH A WARNING SIGN APPEARING ON THE SCREEN INSIDE. COULD THIS BE A POTENTIAL SAFETY ISSUE, SINCE IT BREAKS WITHOUT ANY W…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2015: 1 complaints · 2016: 1 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2015
1
1
1
2016
1
1
1
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2015
1
0
0
2016
1
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Electrical System
Engine
Power Train
Unknown Or Other
Electrical System
—
0
1ODI 10817721 · 1,500 mi
AFTER WATCHING THE KOREAN OWNER'S PROTEST ON THE SAFETY CONCERN ON THE NEW S63, I FELT THE NEED TO RECALL MY VEHICLE ON THE ECU FILED BY NHTSA ON DECEMBER 6TH. AFTER THE RECALL ON DECEMBER 22ND. I DROVE MY CAR FOR 80MILES. WHENEVER I SLOW THE CAR DOWN FROM TRAFFIC, THE CAR JERKS FOWARD WHEN IT IS DOWNSHIFTING (AUTOMATIC) FROM 4TH GEAR TO 3RD GEAR AND 3RD TO 2ND GEAR. I WENT BACK TO THE DEALER, THEY ASK MY PERMISSION FOR EXTRA 60 MILES OF DIAGNOSTICS BECAUSE THEY THINK THERE IS AN "ADAPTATION" PERIOD FOR THE "MECHANICAL" TO ADAPT TO THE "NEW ECU…
ISSUE 1. DURING UPSHIFT OR DOWNSHIFT GEARS 3 & 4, THERE IS A JERKING MOVEMENT.NOT A SMOOTH SHIFT LIKE THE OTHER GEARS. I HAVE RESEARCHED VARIOUS BENZ OWNERS BLOGS, I SEE MULTIPLE REPORTS OF PEOPLE COMPLAINING OF SIMILAR ISSUE GOING BACK TO 2008. LETTER TO MBUSA, THEY TELL ME THEY HAVE NOT HEARD OF SUCH A PROBLEM. ISSUE 2. WHEN GOING UP OR DOWN A SHALL INCLINE WITH CLEAR LANE MARKINGS, THE CAR TENDS TO APPLY THE BREAKS, WITH A WARNING SIGN APPEARING ON THE SCREEN INSIDE. COULD THIS BE A POTENTIAL SAFETY ISSUE, SINCE IT BREAKS WITHOUT ANY W…
AFTER WATCHING THE KOREAN OWNER'S PROTEST ON THE SAFETY CONCERN ON THE NEW S63, I FELT THE NEED TO RECALL MY VEHICLE ON THE ECU FILED BY NHTSA ON DECEMBER 6TH. AFTER THE RECALL ON DECEMBER 22ND. I DROVE MY CAR FOR 80MILES. WHENEVER I SLOW THE CAR DOWN FROM TRAFFIC, THE CAR JERKS FOWARD WHEN IT IS DOWNSHIFTING (AUTOMATIC) FROM 4TH GEAR TO 3RD GEAR AND 3RD TO 2ND GEAR. I WENT BACK TO THE DEALER, THEY ASK MY PERMISSION FOR EXTRA 60 MILES OF DIAGNOSTICS BECAUSE THEY THINK THERE IS AN "ADAPTATION" PERIOD FOR THE "MECHANICAL" TO ADAPT TO THE "NEW ECU…
ISSUE 1. DURING UPSHIFT OR DOWNSHIFT GEARS 3 & 4, THERE IS A JERKING MOVEMENT.NOT A SMOOTH SHIFT LIKE THE OTHER GEARS. I HAVE RESEARCHED VARIOUS BENZ OWNERS BLOGS, I SEE MULTIPLE REPORTS OF PEOPLE COMPLAINING OF SIMILAR ISSUE GOING BACK TO 2008. LETTER TO MBUSA, THEY TELL ME THEY HAVE NOT HEARD OF SUCH A PROBLEM. ISSUE 2. WHEN GOING UP OR DOWN A SHALL INCLINE WITH CLEAR LANE MARKINGS, THE CAR TENDS TO APPLY THE BREAKS, WITH A WARNING SIGN APPEARING ON THE SCREEN INSIDE. COULD THIS BE A POTENTIAL SAFETY ISSUE, SINCE IT BREAKS WITHOUT ANY W…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Hard or delayed shifting
2 mentions · 100.0% of complaints
Median mileage: 975 mi (2 usable records).
ODI 10817721 · 1,500 mi
AFTER WATCHING THE KOREAN OWNER'S PROTEST ON THE SAFETY CONCERN ON THE NEW S63, I FELT THE NEED TO RECALL MY VEHICLE ON THE ECU FILED BY NHTSA ON DECEMBER 6TH. AFTER THE RECALL ON DECEMBER 22ND. I DROVE MY CAR FOR 80MILES. WHENEVER I SLOW THE CAR DOWN FROM TRAFFIC, THE CAR JERKS FOWARD WHEN IT IS DOWNSHIFTING (AUTOMATIC) FROM 4TH GEAR TO 3RD GEAR AND 3RD TO 2ND GEAR. I WENT BACK TO THE DEALER, THEY ASK MY PERMISSION FOR EXTRA 60 MILES OF DIAGNOSTICS BECAUSE THEY THINK THERE IS AN "ADAPTATION" PERIOD FOR THE "MECHANICAL" TO ADAPT TO THE "NEW ECU…
ISSUE 1. DURING UPSHIFT OR DOWNSHIFT GEARS 3 & 4, THERE IS A JERKING MOVEMENT.NOT A SMOOTH SHIFT LIKE THE OTHER GEARS. I HAVE RESEARCHED VARIOUS BENZ OWNERS BLOGS, I SEE MULTIPLE REPORTS OF PEOPLE COMPLAINING OF SIMILAR ISSUE GOING BACK TO 2008. LETTER TO MBUSA, THEY TELL ME THEY HAVE NOT HEARD OF SUCH A PROBLEM. ISSUE 2. WHEN GOING UP OR DOWN A SHALL INCLINE WITH CLEAR LANE MARKINGS, THE CAR TENDS TO APPLY THE BREAKS, WITH A WARNING SIGN APPEARING ON THE SCREEN INSIDE. COULD THIS BE A POTENTIAL SAFETY ISSUE, SINCE IT BREAKS WITHOUT ANY W…