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U.S. public vehicle records

2014 Mercedes-Benz CLA250 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

179 owner complaints analyzed

6 distinct recall campaigns

16,769 mi median reported failure mileage

Scope: 2014 model year. Data updated: . 136 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 66 of 179 complaints (36.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation2312.8%
Braking behavior2011.2%
Electrical and battery issues137.3%
Transmission and shifting95.0%
Steering behavior84.5%
Fuel system concerns31.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
66
Electrical System
43
Vehicle Speed Control
36
Unknown Or Other
21
Electronic Stability Control (Esc)
20
Power Train
19
Air Bags
10
Fuel/Propulsion System
10
Component breakdown data
CategoryCount
Engine66
Electrical System43
Vehicle Speed Control36
Unknown Or Other21
Electronic Stability Control (Esc)20
Power Train19
Air Bags10
Fuel/Propulsion System10

Engine: 66; Electrical System: 43; Vehicle Speed Control: 36; Unknown Or Other: 21; Electronic Stability Control (Esc): 20; Power Train: 19; Air Bags: 10; Fuel/Propulsion System: 10

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
92
25,000 to 49,999
16
50,000 to 74,999
15
75,000 to 99,999
10
100,000 to 149,999
1
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00092
25,000 to 49,99916
50,000 to 74,99915
75,000 to 99,99910
100,000 to 149,9991
150,000 and above2

Under 25,000: 92; 25,000 to 49,999: 16; 50,000 to 74,999: 15; 75,000 to 99,999: 10; 100,000 to 149,999: 1; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (92). 43 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
1
2014
31
2015
44
2016
13
2017
12
2018
13
2019
5
2020
22
2021
10
2022
5
2023
6
2024
7
2025
5
2026
5
Complaints over time data
CategoryCount
20131
201431
201544
201613
201712
201813
20195
202022
202110
20225
20236
20247
20255
20265

2013: 1; 2014: 31; 2015: 44; 2016: 13; 2017: 12; 2018: 13; 2019: 5; 2020: 22; 2021: 10; 2022: 5; 2023: 6; 2024: 7; 2025: 5; 2026: 5

Pattern summary

Engine leads the component reports. Engine operation appears in 23 complaint narratives. Braking behavior appears in 20 complaint narratives. Electrical and battery issues appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10573053 · 2014-03-18 (March 18, 2014)

1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED TO POMPANO FORM MY JOB, MY CAR WAS KEPT AT THE DEALERSHIP FOR 4 DAYS (AS OPPOSED TO THE FEW HRS I WAS TOLD THAT IT WOULD TAKE TO FIX THE COMPUTER ISSUES). NOT ONLY WAS MY CAR IN THE SHOP FOR 3 DAYS, BUT A PART THAT HAD BEEN ORDERED,WHICH MEANS SOMETH…

Owner-reported narrative. 5,354 miles reported. Look up ODI 10573053 at NHTSA ↗

Owner report 10597069 · 2014-06-09 (June 9, 2014)

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE INOPERABLE POWER WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE FAILURE OCCURRED SEVERAL TIMES. AFTER EACH FAILURE, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUME NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER CONCLUDED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE M…

Owner-reported narrative. 5,800 miles reported. Look up ODI 10597069 at NHTSA ↗

Owner report 10550890 · 2013-11-04 (November 4, 2013)

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

Owner-reported narrative. 1,700 miles reported. Look up ODI 10550890 at NHTSA ↗

Owner report 10574797 · 2014-03-25 (March 25, 2014)

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE PRE-SAFE FUNCTIONS LIMITED INOPERATIVE, THE ELECTRONIC STABILITY CONTROL, THE ANTI-LOCK BRAKING SYSTEM, AND THE ELECTRONIC STABILITY PROGRAM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 2,500. THE VIN WAS NOT AVAILABLE.…

Owner-reported narrative. 2,500 miles reported. Look up ODI 10574797 at NHTSA ↗

Owner report 10588401 · 2014-05-14 (May 14, 2014)

CAR COMPLETELY SHUTOFF TONIGHT ON THE HIGHWAY AND LUCKILY I WAS ABLE TO GET PULLED OVER WITHOUT INCIDENT. I HAD NUMEROUS MESSAGES ON THE DISPLAY, INCLUDING "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER" AND "ESP INOPERABLE, SEE OPERATOR'S MANUAL". THE CAR WOULD NOT DO ANYTHING ONCE I PULLED OVER, NOTHING HAPPENED WHEN I TURNED THE KEY, NO NOISES, NOTHING. MB ROADSIDE ASSISTANCE CAME AND TRIED TO JUMP START AND DISCONNECT THE BATTERY TO NO AVAIL. SO, OFF ON THE TOW TRUCK IT WENT. *TR

Owner-reported narrative. 4,200 miles reported. Look up ODI 10588401 at NHTSA ↗

Owner report 10609701 · 2014-07-10 (July 10, 2014)

I JUST PICKED UP MY CAR FROM MERCEDES SERVICE TODAY, 7/10/2014 FOR THE ISSUE DESCRIBED BELOW. IT HAD BEEN IN SERVICE SINCE 7/1/2014. THE SERVICE REPRESENTATIVE SAID THAT IT WAS AN ELECTRICAL ISSUE. ONE PART THEY NEEDED WAS BACK-ORDERED AND UNAVAILABLE FROM MERCEDES SO THE MECHANIC REBUILT THE CONNECTION. THAT STILL DID NOT STOP THE FAULT CODE SO IN CONSULTATION WITH MERCEDES THE SERVICE DEPARTMENT REPLACED ADDITIONAL ELECTRICAL COMPONENTS AND BELIEVED THEY RESOLVED THE ISSUE. THE EXACT SAME INCIDENT OCCURRED TODAY, APPROXIMATELY 30 MINUT…

Owner-reported narrative. 5,700 miles reported. Look up ODI 10609701 at NHTSA ↗

Owner report 10578246 · 2014-04-08 (April 8, 2014)

I HAVE PARTIAL VIDEO IF THIS INCIDENT. INCIDENT OCCURRED AT 991 ODOMETER MILES. AFTER DRIVING APPROX. ~300 MOSTLY CONTIGUOUS, FLAT, RURAL HIGHWAY MILES IN-BETWEEN LINCOLN, NE AND ST. LOUIS, MO (HEADING TO ATLANTA, GA) IN APPROX. 30 WEATHER ON DRY PAVEMENT, THE ENGINE STOPPED PRODUCING ENOUGH ENGINE POWER TO PROPEL THE VEHICLE AT THE 70-75 MPH THAT I WAS TRAVELING. AT APPROX. 60-65 MPH, I APPLIED ADDITIONAL PRESSURE TO THE GAS PEDAL WHICH WAS NOT EFFECTIVE. PUSHING THE GAS PEDAL TO THE FLOOR DID NOTHING EXCEPT, OCCASIONALLY, THE TRANSMISSION…

Owner-reported narrative. 991 miles reported. Look up ODI 10578246 at NHTSA ↗

Owner report 10648491 · 2014-10-17 (October 17, 2014)

ON OCTOBER 17, 2014, VEHICLE 'PRE SAFE FUNCTIONS LIMITED, INOPERATIVE' LIGHT CAME ON THE VEHICLE WHILE DRIVING ON INTERSTATE AT APPROXIMATELY 50-60 MPH. VEHICLE WOULD NOT ACCELERATE SO COASTED TO SIDE OF INTERSTATE AND CAME TO A STOP. TRIED TO ACCELERATE FROM A STOP, CAR WOULD ONLY MOVE AT A FEW MPH AND THE TRANSMISSION FELT LIKE IT WAS STUCK IN THE HIGHEST GEAR. TURNED CAR OFF AND BACK ON. PROBLEM SEEMED TO RESET AND WAS ABLE TO DRIVE HOME. DID NOT TAKE TO DEALERSHIP FOR THIS INCIDENT DUE TO READING ABOUT OTHERS' EXPERIENCE AND THAT DEALERSHI…

Owner-reported narrative. 15,200 miles reported. Look up ODI 10648491 at NHTSA ↗

Owner report 10630432 · 2014-09-03 (September 3, 2014)

AS I WAS DRIVING ON THE HIGHWAY AROUND 65 MILES PER HOUR, THE VEHICLE'S CHECK ENGINE CAME UP AND SAID " INOPERATIVE, PRE SAFE INACTIVE" I FREAKED OUT. I WAS AT HIGHWAYS SPEEDS AND IT WAS INOPERATIVE. I NOTICED THAT THE POWER STEERING WAS AFFECTED AND THE VEHICLE WAS UNRESPONSIVE WHEN I ACCELERATED. THE ABS SYSTEM WAS DISABLED, I WAS SCARED EVEN TO BRAKE BECAUSE I KNOW THAT WHEN THE ABS SYSTEM IS DISABLED THE BRAKES CAN LOCK UP AND CAUSE AN ACCIDENT, INJURIES AND EVEN DEATH. I HAVE NOTICED THAT MANY CLA250 OWNERS HAVE THE SAME PROBLEM. *TR

Owner-reported narrative. 5,000 miles reported. Look up ODI 10630432 at NHTSA ↗

Owner report 10676575 · 2015-01-20 (January 20, 2015)

PURCHASE MY 2014 CLA 250 IN JANUARY 2014 FOR MY DAUGHTER. IN MAY MY DAUGHTER CALL AND SAID THE CAR JUST STOPPED RUNNING WHILE SHE WAS DRIVING IT. DIDN'T REALLY THINK ANYTHING OF IT BECAUSE SHE WAS A NEW DRIVER. ABOUT 3 WEEKS LATER SHE SAID IT DID THE SAME THING. AGAIN IN OCTOBER 2014 I WAS DRIVING THE CAR. DRIVING ABOUT 40MPH AND THE CAR JUST STOP MOVING. A MESSAGE OF INOPERATIVE CAME THE SCREEN. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE STEERING WAS VERY HARD TO TURN AND NOTHING WOULD WORK EXCEPT FOR THE BRAKES. IF YOU TURN THE C…

Owner-reported narrative. 8,100 miles reported. Look up ODI 10676575 at NHTSA ↗

Owner report 11360706 · 2020-09-23 (September 23, 2020)

WHEN THE CAR IS IN IDLE AND IN MOTION, THE CABIN OF THE VEHICLE FILLS WITH A SMELL OF FUEL, AND IT WAS ALSO DISCOVERED THAT THE CAR ALSO HAS BEGAN LEAKING FROM THE FUEL TANK LOCATED UNDERNEATH THE REAR SEATS.

Owner-reported narrative. 94,000 miles reported. Look up ODI 11360706 at NHTSA ↗

Owner report 11374400 · 2020-11-12 (November 12, 2020)

STRONG GASOLINE ODOR INSIDE THE CAR. DEALER REMOVED THE REAR SEAT. REMOVED LEFT AND RIGHT FUEL TANK ACCESS COVERS. FOUND SUCTION JET PUMP AREA WET WITH GASOLINE. FOUND THE FUEL SENDING UNIT LEFT SIDE CRACKED AND LEAKING. THEY RECOMMENDED REPLACING SUCTION JET PUMP AND AUXILIARY PUMP COSTING $1,571.00. THE SMELL IS CONSTANT WHETHER MOVING OR NOT AND REGARDLESS OF LOCATION. I COUGH WHEN DRIVING THE CAR HENCE I SELDOM USE IT. IF I CAN NOT AVOID USING THE CAR I OPEN ALL WINDOWS AND TELL ANY PASSENGER TO AVOID SMOKING TO PREVENT FIRE. I STARTED TO N…

Owner-reported narrative. 33,500 miles reported. Look up ODI 11374400 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

179 unique complaints in this selection. Analysis snapshot: 2026-10-01.

76.0%Usable mileage136 / 179 records
100.0%Valid incident date179 / 179 records
100.0%Valid filing date179 / 179 records
100.0%Ordered incident and filing dates179 / 179 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017
Engine
342.9%
ODI 11301361 · 77,000 mi

THE CAM SHAFT INTAKE AND EXHAUST ADJUSTERS NEED TO BE REPLACED AT 77K MI, THIS IS A $5K REPAIR. I INITIALLY REPLACED THE CAM SHAFT POSITION SENORS AT 65K MI AND THE VEHICLE HAS BEEN REGULARLY SERVICED. CONSISTENT WITH REPORTS ACROSS THE COUNTRY THIS CAM SHAFT COMPONENT WILL FAIL AROUND 50K-80K MILES AND AT THAT POINT THE REPAIR IS 2/3 THE VALUE OF THE CAR IF IT WAS IN GOOD WORKING ORDER. NO ENGINE SHOULD GIVE OUT AFTER 75K MILES, THIS COMPONENT NEEDS TO BE RECALLED.

Look up ODI 11301361 at NHTSA ↗

111.1%
ODI 11323508 · 70,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, GA 30004, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANC…

Look up ODI 11323508 at NHTSA ↗

6636.9%
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

Look up ODI 10550890 at NHTSA ↗

1423.0%
ODI 10916140 · 12,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHILE DRIVING 75 MPH, THE VEHICLE INDEPENDENTLY BEGAN TO DECELERATE AND LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Look up ODI 10916140 at NHTSA ↗

1522.7%
ODI 10980280 · 18,606 mi

IF SOMETHING IN THE ROADWAY HITS THE OIL PAN IT WILL CRACK AND CAUSING THE ENGINE TO LOCK UP WITHOUT NOTICE. IT SEEMS THERE SHOULD BE SOMETHING PROTECTING THE OIL PAN PREVENTING THIS FROM HAPPENING AND MORE TIME NOTIFYING OF LOW OIL SHOULD BE ALLOWED TO MOVE OFF THE ROAD WAY AND SHUT THE ENGINE DOWN. I ALSO QUESTION THE STRENGTH OF THE MATERIAL OR DESIGN OF THE OIL PAN.

Look up ODI 10980280 at NHTSA ↗

414.8%
ODI 11006434

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF BEVERLY HILLS LOCATED AT 9250 BEVERLY BLVD BEVERLY HILLS, CA 90210) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE…

Look up ODI 11006434 at NHTSA ↗

Electrical System
228.6%
ODI 11307528 · 610,708 mi

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ CLS 550. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF ALEXANDRIA (200 S PICKETT ST, ALEXANDRIA, VA 22304) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT AN OIL LEAK HAD CAUSED DAMAGE TO A WIRING HARNESS, THE ENGINE CONTROL MODULE AND SEVERAL OTHER UNSTATED ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THERE WAS NO ADDITIONAL ASSISTANCE …

Look up ODI 11307528 at NHTSA ↗

111.1%
ODI 11378262

THE SUNROOF SOUNDS LIKE ITS COMING OUT AND LEAKING WATER

Look up ODI 11378262 at NHTSA ↗

4324.0%
ODI 10560691 · 1,135 mi

TODAY I WAS DRIVING IN A PARKING LOT AND APPROACHED THE LIGHT TO EXIT AND MY DASHBOARD LIT UP WITH A PRESAFE SYSTEM FAILURE, SYSTEM IS INOPERATIVE AND MY CAR SLOWED DOWN CONSIDERABLY WHEN I TRIED TO ACCELERATE. I PULLED OVER AND TURNED THE ENGINE OFF AND THEN ON AGAIN AND THE ERROR CLEARED. THIS IS VERY DANGEROUS IF IT HAPPENS ON A HIGHWAY OR WHILE DRIVING ON A CROWDED STREET. I CALLED THE DEALER TODAY AND WAS TOLD IF THE ERROR WAS NOT CURRENTLY ON THE DASH THEY COULD NOT DO ANYTHING. I EXPLAINED THAT THIS WAS UNACCEPTABLE AND THEY NEEDED TO LO…

Look up ODI 10560691 at NHTSA ↗

69.8%
ODI 11051351 · 52,000 mi

I BOUGHT MERCEDES CLA 2015 ON JAN 2015 AND I DROVE THE VEHICLE WHERE MY AUDIO SYSTEM USED TO REBOOT TIME TO TIME ONCE IN A WHILE BUT IT USED TO COME UP. SO I DID NOT MENTION AND TAKE IT TO DEALER THAT TIME BUT RECENTLY, AFTER DRIVING 53K MILE, IT COMPLETELY STOPPED WORKING AND ONLY REBOOTING ITSELF. LATER I FOUND OUT THERE WAS RECALL ABOUT 2015/2016 CLA AUDIO RECALL "REFERENCE TSB NO. 2015110001". SO I TOOK IT TO DEALER "MERCEDES BENZ HOUSTON GREENWAY" AND THEY SAID THEY CAN NOT UPDATE UNLESS THEY CHANGE CONTROL UNIT. I ALSO CALLED MERCEDES B…

Look up ODI 11051351 at NHTSA ↗

710.6%
ODI 11230845 · 40,000 mi

MY CAR HAS SHUT OFF ON ME WHILE DRIVING TWO TIMES AND ROAD SIDE ASSISTANCE CAME OUT TWO DIFFERENT OCCASION. I KEPT UP WITH MAINTENACE ON THE VEHICLE. I WENT TO PEP BOYS UP THE ST FROM MY HOUSE INSTEAD OF MERCEDES FOR OIL CHANGES. OUT OF NO WHERE MY ENGINE LIGHT CAME ON AND I TOWED MY CAR TWO MERCEDES TO FIX. THEY SAID MY ENGINE BLEW N THE TURBO . THEY WON'T COVER IT UNDER WARRANTY SINCE I GAVE THEM ALL MY MAINTENCE RECEIPTS FROM PEP BOYS . THIS WAS A DEMO CAR I ORIGINALLY LEASED AND HAD IT FOR 2 YEARS WITH 9 MONTHS LEFT ON THE CAR. THE RECALLS …

Look up ODI 11230845 at NHTSA ↗

725.9%
ODI 10995794

RECALL NO FIX YET

Look up ODI 10995794 at NHTSA ↗

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

2111.7%
ODI 10731544 · 150 mi

CAR HAS BEEN LUNGING FORWARD WHEN IN PARKED FOR MORE THAN 5 TO 10 MIN SINCE I HAVE OWNED THE CAR. THIS CAR WAS BOUGHT ON FEBRUARY 20, 2015. SINCE THEN, I HAVE BROUGHT IT BACK TO THE DEALERSHIP 3 TIMES FOR THE SAME PROBLEM. THE THIRD TIME THAT I BROUGHT IT TO THEM, THEY FOLLOWED UP WITH SAYING THAT IT IS THE MAKE OF THE CAR AND EVERY CLA DOES THAT. THIS IS A HUGE SAFETY PROBLEM AND IT NEEDS TO BE FIXED.

Look up ODI 10731544 at NHTSA ↗

1727.9%
ODI 10778514 · 10,000 mi

GAS CAP DOOR DOES NOT UNLOCK/OPEN INTERMITTENTLY. UNFORTUNATELY, IT'S HAPPENED AS MY LOW GAS WARNING LIGHT IS ON. THE FIRST INCIDENT AFTER TRYING COUNTLESS TIMES AT THE PUMP I LEFT BACK TO HOME AND THE NEXT MORNING THE DOOR WAS OPEN. TOOK IT TO THE SHOP AND MB SVC TECH COULD NOT DUPLICATE THE PROBLEM. THIS MORNING IT HAPPENED AGAIN,............TOOK ME ABOUT 20 MINS OF TRYING TO OPEN THE LID (SOMEWHAT LIKE A PUSH SPRING-LOADED TYPE FUNCTION) AND WHEN I GAVE UP AND PUT CAR INTO REVERSE IT OPENED WHILE IN MOTION. WHAT HAPPENS WHEN I NEED GAS AN…

Look up ODI 10778514 at NHTSA ↗

2030.3%
ODI 10917839

*** I DON'T OWN THIS CAR. *** MERCEDES SENT THE REMOTE ACCESS CREDENTIALS TO AN UNVERIFIED EMAIL ACCOUNT. THE REMOTE ACCESS APP SHOWS VEHICLE LOCATION, ALLOWING UNLOCK AND VEHICLE START WHICH COULD ALLOW THE VEHICLE TO BE EASILY STOLEN. ALSO I FEAR THAT BY NOT SECURELY SENDING REMOTE ACCESS CREDENTIALS THE REMOTE START FEATURE OF THE APP COULD BE USED TO START THE VEHICLE WHEN IT IS PARKED IN AN ATTACHED GARAGE WHICH COULD INUNDATE THE HOUSE WITH CARBON MONOXIDE. MERCEDES NEEDS TO VERIFY OWNER EMAIL PRIOR TO SENDING VEHICLE ACCESS CREDENTI…

Look up ODI 10917839 at NHTSA ↗

311.1%
ODI 11083637

REAR WINDOW EXPLODED AFTER TURNING ON REAR DEFROST, VEHICLE WAS STATIONARY WHEN REAR WINDOW EXPLODED.

Look up ODI 11083637 at NHTSA ↗

Air Bags
342.9%
ODI 11043691 · 56,000 mi

TAKATA RECALL. THE CAR HAS BEEN PARKED FOR SOME TIME DUE TO INABILITY TO HAVE THE RECALL REPAIR DONE. IS THERE A REMEDY? 1

Look up ODI 11043691 at NHTSA ↗

555.6%
ODI 11287148

I HAVE BEEN WAITING TO HAVE MY AIRBAGS REPLACED FOR OVER 1 TO 2 YEARS NOW. THE AIRBAGS ARE EXTREMELY A SAFETY HAZARD DUE TO THE FACT THAT THEY CAN DEPLOY AT ANY GIVEN TIME. I HAVE A GRAND CHILD THAT I TRANSPORT AND I AM SCORED FOR HER SAFETY IN THAT VEHICLE. THIS IS SAD HOW LONG THIS HAS BEEN UNREMEDIED. PLEASE HELP!

Look up ODI 11287148 at NHTSA ↗

105.6%
ODI 11081579

ON MAR 6 2017 MY AIRBAG LIGHT CAME ON, I CALLED FLETCHER JONES ON ELSTON IN CHICAGO, AND LET THEM NO MY LIGHT WAS ON, THEY TOLD ME IT WAS A CHARGE FOR THIS. I TOLD THEM ANYTIME THERES A PROBLEM WITH AIRBAG I SHOULDNT BE RESPONSIBLE FOR THAT, THEY ARGUED ME DOWN AND MADE ME PAY ALMOST 800.00 NOW I GET A LETTER SAYING ITS A RECALL ON THE AIRBAGS,I CALL AND TALK TO SANDY IN CUSTOMER SERVICE AND SHE TELLS ME IM EXACTLY RIGHT THEY SHOULDNT CHARGED ME. SHE TOLD ME WHEN I RECEIVE MY RECALL LETTER I SHOULD BE ABLE TO GET A REFUND. SO NOW I TALKED TO D…

Look up ODI 11081579 at NHTSA ↗

813.1%
ODI 11063551 · 20,000 mi

I WAS INVOLVED IN AN ACCIDENT 12/14/17, IN WHICH MY CAR WAS TOTALED. I WAS DRIVING ON A THREE LANE HIGHWAY WHEN SOMEONE HIT ME ON MY REAR PASSENGER SIDE PANEL & THEN I HIT A LIGHT POLE HEAD ON. THE CARS WERE GOING AT LEAST 65MPH OR MORE. MY AIRBAGS DID NOT DEPLOY FROM THE INITIAL IMPACT (WHICH BLEW OUT MY REAR PASSENGER WINDOW ON IMPACT) OR THE CAR HITTING THE POLE(THE POLE CAME COMPLETELY DOWN ON IMPACT). I HAVE THE INVESTIGATION FORM & THE POLICE REPORT NUMBER IF NEEDED.

Look up ODI 11063551 at NHTSA ↗

1319.7%
ODI 10935452

TL* THE CONTACT RENTED A 2016 MERCEDES-BENZ CLA250. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE AS INTENDED. THE CONTACT ALSO STATED THAT THE AUTONOMOUS BRAKING SYSTEM FAILED TO OPERATE AS INTENDED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE…

Look up ODI 10935452 at NHTSA ↗

518.5%
ODI 11051768

TL* THE CONTACT LEASED A 2017 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V62700 (AIR BAGS). THE CONTACT STATED THAT IF THE AIR BAGS DEPLOYED, IT WOULD CAUSE INJURY TO HER FAMILY. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF PALM BEACH, 400 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE C…

Look up ODI 11051768 at NHTSA ↗

Vehicle Speed Control
00.0%

No examples available for this selection.

111.1%
ODI 10825922 · 16,135 mi

PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.

Look up ODI 10825922 at NHTSA ↗

3620.1%
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

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34.9%
ODI 10916140 · 12,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHILE DRIVING 75 MPH, THE VEHICLE INDEPENDENTLY BEGAN TO DECELERATE AND LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

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11.5%
ODI 11390562 · 62,000 mi

WHILE MERGING ONTO THE FREEWAY ON 1/22/2021 THE CAR'S DASHBOARD DISPLAYED "COLLISION PREVENTION ASSIST PLUS INOPERATIVE " AND THE CHECK ENGINE LIGHT COME ON. WHEN THIS HAPPENED, IT PREVENTED ME FROM ACCELERATING THE CAR BY PUSHING ONTO THE GAS PEDAL. THIS CAUSED THE CAR FROM BEHIND TO ALMOST REAR ENDED BY CAR. I WAS ABLE TO DRIVE ONTO THE SHOULDER OF THE FREEWAY AND EXIT THE FREEWAY. I HAVE TAKEN THIS CAR TO THE MERCEDES DEALERSHIP FOR REPAIR BUT IT IS AN ONGOING ISSUE EVEN AFTER VARIOUS PARTS HAVE BEEN REPLACED.

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00.0%

No examples available for this selection.

Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1910.6%
ODI 10575226 · 3,500 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A REDUCTION IN ACCELERATION POWER AS THE 'PRE-SAFE FUNCTIONS NOT OPERABLE' WARNING MESSAGE ILLUMINATED. THE VEHICLE REGAINED NORMAL OPERATION ONCE IT WAS SHUT OFF AND RESTARTED. THIS FAILURE RECURRED FOUR TIMES OVER A TWO MONTH PERIOD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO RESET THE SOFTWARE BUT TO NO AVAIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.

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69.8%
ODI 10926920

A1 INCOMING EMAIL REQUEST: EMAIL FROM CONSUMER RE 2015 MERCEDES BENZ CLA250 4MATIC TRANSMISSION ISSUES, MERCEDES BENZ WILL NOT ADDRESSED THE ISSUE. *SMD THE CONSUMER STATED THE VEHICLE JERKED VIOLENTLY WHEN DOWN SHIFTING FROM 1ST THROUGH 4TH GEAR IN BOTH DRIVE AND REVERSE. ADDITIONALLY, THE VEHICLE WOULD GET STUCK IN 2ND GEAR AND WOULD NOT SHIFT UP OR DOWN. THE PROBLEM WAS SPORADIC. MERCEDES BENZ INFORMED THE CONSUMER, IF THEY COULD NOT DUPLICATE THE ISSUE, THEY COULD NOT FIX IT.*JB UPDATED 01/03/17.*JB

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57.6%
ODI 11157040 · 10 mi

I WAS DRIVING MY CLA IN THE RAIN ON THE 405N IN IRVINE, CA AT ABOUT 4PM TO GO TO MY NEW PLACE OF EMPLOYMENT FOR ONBOARDING. I WAS GOING APPROXIMATELY 25-30MPH BECAUSE OF THE WEATHER AND TRAFFIC IT WAS VERY SLOW. I PUT MY BLINKER ON TO MERGE OVER INTO THE SECOND LANE AND MY CAR BEEPED AND AUTOMATICALLY WENT INTO NEUTRAL. I COULDN'T DO ANYTHING, IT FELT LIKE MY STEERING LOCKED UP AND I COULD ONLY SLIGHTLY MOVE THE WHEEL, MY BLIND SPOT ASSIST WAS INOPERABLE, MY DASHBOARD LIT UP EVERY LIGHT/WARNING SIGN IT COULD AND I COULD NOT SWITCH GEARS. I HAD …

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414.8%
ODI 11191962 · 35,000 mi

MAKING A U TURN , ON 3 LANE BLVD, A COMPLETE TRANSMISSION FAILURE HAPPENED AND COASTED TO HALT. UPON HALT, TRANSMISSION WOULD NOT ENGAGE, DRIVE OR REVERSE. HAD THERE BEEN HEAVY ON COMING TRAFFIC, I WOULD HAVE BEEN T-BONED CURRENTLY THE VEHICLE IS WITH DEALERSHIP UNDER REPAIR AND EVALUATION.

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Electronic Stability Control (Esc)
00.0%

No examples available for this selection.

111.1%
ODI 10825922 · 16,135 mi

PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.

Look up ODI 10825922 at NHTSA ↗

2011.2%
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

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23.3%
ODI 11057296 · 39,000 mi

IMMEDIATELY AFTER ENTERING A FREEWAY FROM AN ON-RAMP AT APPROXIMATELY 60MPH, WARNING CHIMES FOR COLLISION INDICATOR DEACTIVATED CAME ON, AUTO-DAMPENING OF ENGINE SPEED OCCURRED, AND AUTO-BRAKING OCCURRED. NO VEHICLES WERE DIRECTLY IN FRONT OF VEHICLE, NOR NEAR ENOUGH TO SIDE OR REAR CAUSE PROXIMITY SENSORS TO ACTIVATE. THE ONLY REMEDY FOR THIS WAS TO LIMP TO THE SIDE OF THE ROAD (IN RUSH HOUR TRAFFIC), TURN OFF CAR, AND THEN TURN BACK ON. ALL INDICATORS AND WARNINGS WERE CLEARED UPON RESTARTING VEHICLE. THIS IS THE SECOND TIME THIS HAS HAPPENED…

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11.5%
ODI 11157040 · 10 mi

I WAS DRIVING MY CLA IN THE RAIN ON THE 405N IN IRVINE, CA AT ABOUT 4PM TO GO TO MY NEW PLACE OF EMPLOYMENT FOR ONBOARDING. I WAS GOING APPROXIMATELY 25-30MPH BECAUSE OF THE WEATHER AND TRAFFIC IT WAS VERY SLOW. I PUT MY BLINKER ON TO MERGE OVER INTO THE SECOND LANE AND MY CAR BEEPED AND AUTOMATICALLY WENT INTO NEUTRAL. I COULDN'T DO ANYTHING, IT FELT LIKE MY STEERING LOCKED UP AND I COULD ONLY SLIGHTLY MOVE THE WHEEL, MY BLIND SPOT ASSIST WAS INOPERABLE, MY DASHBOARD LIT UP EVERY LIGHT/WARNING SIGN IT COULD AND I COULD NOT SWITCH GEARS. I HAD …

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00.0%

No examples available for this selection.

Fuel/Propulsion System
114.3%
ODI 11310832 · 40,000 mi

WHEN ATTEMPTING TO PASS OR PULLING OUT ONTO ROAD WAY THE CAR WILL SUDDENLY LOSE POWER, CHECK ENGINE LIGHT COMES ON. THIS LEAVES THE DRIVERS IN A VERY DANGEROUS SITUATION WITH ON-COMING TRAFFIC.

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00.0%

No examples available for this selection.

105.6%
ODI 10583356 · 3,000 mi

THIS HAS HAPPENED MULTIPLE TIMES STARTING IN JAN. 2014 AND MOST RECENTLY APRIL 15, 2014: COME TO A STOP AT RED LIGHT (OR STOP SIGN) AND WHEN I STEP ON GAS TO GO WHEN LIGHT TURNS GREEN, ETC., NO POWER OR, AT MOST, CAR BARELY COASTS TO SHOULDER OF ROAD. IT DOES NOT SOUND LIKE THE ENGINE ENGAGES. I TURN THE IGNITION OFF AND THEN ON AGAIN AND THE CAR RUNS. THIS HAPPENS WHEN ECO STOP/START FUNCTION IS ON AND ALSO HAPPENS WHEN IT IS OFF. I AM AFRAID TO DRIVE THE CAR BECAUSE THIS HAPPENS WITHOUT WARNING. I COULD BE DRIVING THE CAR FOR A WEEK WIT…

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23.3%
ODI 11431303

Inyector down after fueling gas

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69.1%
ODI 11032300 · 6,000 mi

CAR CANNOT BE FILLED WITH GAS MORE THAN 7/8 OF THE TANK. WHEN FILLED FULL, THE ENGINE SPUTTERS AND CAR START TO STALL/SHAKE VIOLENTLY, ENGINE LOSES POWER AND ENGINE LIGHT COMES ON AND THEN ENGINE SHUTS DOWN BY ITSELF. AFTER ENGINE SHUTS DOWN ALL LIGHTS ON THE DASH BOARD LIT UP AND NEED TO TURN OFF CAR. THIS HAPPENS ON BOTH CITY ROAD AND HIGHWAY DRIVING SOON AFTER FILLING THE TANK. ALMOST CAUSED AN ACCIDENT ON THE HIGHWAY AS I COULD PULL FAST ENOUGH ONTO THE SHOULDER AND GET OUT OF THE WAY FROM OTHER CARS BEHIND ME ON THE HIGHWAY DRIVING AT 60…

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13.7%
ODI 11602367

Approximately 6 months I noticed my vehicle began to emit an odor and is not responsive immediately when I press on the gas. During this time period a yellow check engine light appeared on my dashboard. My local mechanic recommended Christopher Motors in Warwick Rhode Island and German Motors in Providence, Rhode Island, who specializes in Mercedes. I scheduled an appointment and took the vehicle to Christophers Motors to get a diagnostics check for $130. Christopher motors did a diagnostic check and revealed that the car needs a crank shift v…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine5,200–22,000 mi14,000 mi53
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

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ODI 10573053 · 5,354 mi

1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED TO POMPANO FORM MY JOB, MY CAR WAS KEPT AT THE DEALERSHIP FOR 4 DAYS (AS OPPOSED TO THE FEW HRS I WAS TOLD THAT IT WOULD TAKE TO FIX THE COMPUTER ISSUES). NOT ONLY WAS MY CAR IN THE SHOP FOR 3 DAYS, BUT A PART THAT HAD BEEN ORDERED,WHICH MEANS SOMETH…

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ODI 10578246 · 991 mi

I HAVE PARTIAL VIDEO IF THIS INCIDENT. INCIDENT OCCURRED AT 991 ODOMETER MILES. AFTER DRIVING APPROX. ~300 MOSTLY CONTIGUOUS, FLAT, RURAL HIGHWAY MILES IN-BETWEEN LINCOLN, NE AND ST. LOUIS, MO (HEADING TO ATLANTA, GA) IN APPROX. 30 WEATHER ON DRY PAVEMENT, THE ENGINE STOPPED PRODUCING ENOUGH ENGINE POWER TO PROPEL THE VEHICLE AT THE 70-75 MPH THAT I WAS TRAVELING. AT APPROX. 60-65 MPH, I APPLIED ADDITIONAL PRESSURE TO THE GAS PEDAL WHICH WAS NOT EFFECTIVE. PUSHING THE GAS PEDAL TO THE FLOOR DID NOTHING EXCEPT, OCCASIONALLY, THE TRANSMISSION…

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Electrical System5,163–22,500 mi17,500 mi32
ODI 10560691 · 1,135 mi

TODAY I WAS DRIVING IN A PARKING LOT AND APPROACHED THE LIGHT TO EXIT AND MY DASHBOARD LIT UP WITH A PRESAFE SYSTEM FAILURE, SYSTEM IS INOPERATIVE AND MY CAR SLOWED DOWN CONSIDERABLY WHEN I TRIED TO ACCELERATE. I PULLED OVER AND TURNED THE ENGINE OFF AND THEN ON AGAIN AND THE ERROR CLEARED. THIS IS VERY DANGEROUS IF IT HAPPENS ON A HIGHWAY OR WHILE DRIVING ON A CROWDED STREET. I CALLED THE DEALER TODAY AND WAS TOLD IF THE ERROR WAS NOT CURRENTLY ON THE DASH THEY COULD NOT DO ANYTHING. I EXPLAINED THAT THIS WAS UNACCEPTABLE AND THEY NEEDED TO LO…

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ODI 10585415 · 7,407 mi

WHILE DRIVING THE VEHICLE SUDDENLY THE ACCELERATOR STARTED TO HAVE A DELAYED RESPONSE. PRESSING THE ACCELERATOR WOULD NOT DO ANYTHING FOR BETWEEN 3 TO 5 SECOND AFTER THE CAR WAS STOPPED. AFTER THE DELAY, THE CAR WOULD RESPOND AND WAS DRIVABLE, BUT AFTER EVERY SUBSEQUENT STOP, THE 3 TO 5 SECOND DELAY WOULD RETURN. THIS CONTINUED FOR THE 20 MILES THAT I DROVE TO THE DEALERSHIP TO HAVE THEM LOOK AT THE CAR AND REPAIR IT. I BELIEVE THIS UNRESPONSIVENESS OF THE ACCELERATOR TO BE A DANGEROUS CONDITION AS IT PREVENTED ME FROM BEING ABLE TO DRIVING…

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ODI 10609697 · 5,660 mi

WHILE DRIVING UNDER NORMAL CONDITIONS THE CAR STALLED WITH NO WARNING. A NUMBER OF DASHBOARD WARNING LIGHTS CAME ON INCLUDING THE PARKING BRAKE, TRACTION CONTROL, ABS, ENGINE, TIRES, AIRBAG, ETC... THERE WAS A RED MESSAGE IN THE INFORMATION DISPLAY THAT READ "SERVICE REQUIRED. DO NOT SHIFT GEARS. VISIT DEALER.", THAT ALTERNATED WITH A YELLOW MESSAGE THAT READ "TRACTION CONTROL INOPERATIVE. SEE OPERATOR'S MANUAL." I WAS ABLE TO COAST CLOSE TO THE CURB TO MOVE OUT OF THE TRAFFIC LANE BUT THE CAR WOULD NOT TURN OVER. A FLAT BED WAS CALLED…

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Vehicle Speed Control5,239–22,933 mi15,600 mi34
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

Look up ODI 10550890 at NHTSA ↗

ODI 10560691 · 1,135 mi

TODAY I WAS DRIVING IN A PARKING LOT AND APPROACHED THE LIGHT TO EXIT AND MY DASHBOARD LIT UP WITH A PRESAFE SYSTEM FAILURE, SYSTEM IS INOPERATIVE AND MY CAR SLOWED DOWN CONSIDERABLY WHEN I TRIED TO ACCELERATE. I PULLED OVER AND TURNED THE ENGINE OFF AND THEN ON AGAIN AND THE ERROR CLEARED. THIS IS VERY DANGEROUS IF IT HAPPENS ON A HIGHWAY OR WHILE DRIVING ON A CROWDED STREET. I CALLED THE DEALER TODAY AND WAS TOLD IF THE ERROR WAS NOT CURRENTLY ON THE DASH THEY COULD NOT DO ANYTHING. I EXPLAINED THAT THIS WAS UNACCEPTABLE AND THEY NEEDED TO LO…

Look up ODI 10560691 at NHTSA ↗

ODI 10573053 · 5,354 mi

1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED TO POMPANO FORM MY JOB, MY CAR WAS KEPT AT THE DEALERSHIP FOR 4 DAYS (AS OPPOSED TO THE FEW HRS I WAS TOLD THAT IT WOULD TAKE TO FIX THE COMPUTER ISSUES). NOT ONLY WAS MY CAR IN THE SHOP FOR 3 DAYS, BUT A PART THAT HAD BEEN ORDERED,WHICH MEANS SOMETH…

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Unknown Or Other15,900–60,000 mi39,100 mi14
ODI 10731544 · 150 mi

CAR HAS BEEN LUNGING FORWARD WHEN IN PARKED FOR MORE THAN 5 TO 10 MIN SINCE I HAVE OWNED THE CAR. THIS CAR WAS BOUGHT ON FEBRUARY 20, 2015. SINCE THEN, I HAVE BROUGHT IT BACK TO THE DEALERSHIP 3 TIMES FOR THE SAME PROBLEM. THE THIRD TIME THAT I BROUGHT IT TO THEM, THEY FOLLOWED UP WITH SAYING THAT IT IS THE MAKE OF THE CAR AND EVERY CLA DOES THAT. THIS IS A HUGE SAFETY PROBLEM AND IT NEEDS TO BE FIXED.

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ODI 10746171 · 7,500 mi

WHILE DRIVING ON THE HIGHWAY, I HEARD A SUDDEN LOUD EXPLOSION, THE PANORAMA SUNROOF SHATTERED AND GLASS RAINED DOWN ON ME AND EVERYWHERE WITHIN THE CAR. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE CAR OR THE SUNROOF, IT JUST SPONTANEOUSLY EXPLODED.

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ODI 10787480 · 14,000 mi

MAKING NOISES LIKE RATTLING OR VIBRATION DURING DRIVING.

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Electronic Stability Control (Esc)4,200–20,000 mi13,334 mi17
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

Look up ODI 10550890 at NHTSA ↗

ODI 10573053 · 5,354 mi

1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED TO POMPANO FORM MY JOB, MY CAR WAS KEPT AT THE DEALERSHIP FOR 4 DAYS (AS OPPOSED TO THE FEW HRS I WAS TOLD THAT IT WOULD TAKE TO FIX THE COMPUTER ISSUES). NOT ONLY WAS MY CAR IN THE SHOP FOR 3 DAYS, BUT A PART THAT HAD BEEN ORDERED,WHICH MEANS SOMETH…

Look up ODI 10573053 at NHTSA ↗

ODI 10574797 · 2,500 mi

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE PRE-SAFE FUNCTIONS LIMITED INOPERATIVE, THE ELECTRONIC STABILITY CONTROL, THE ANTI-LOCK BRAKING SYSTEM, AND THE ELECTRONIC STABILITY PROGRAM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 2,500. THE VIN WAS NOT AVAILABLE.…

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Power Train8,000–40,225 mi14,261 mi14
ODI 10575226 · 3,500 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A REDUCTION IN ACCELERATION POWER AS THE 'PRE-SAFE FUNCTIONS NOT OPERABLE' WARNING MESSAGE ILLUMINATED. THE VEHICLE REGAINED NORMAL OPERATION ONCE IT WAS SHUT OFF AND RESTARTED. THIS FAILURE RECURRED FOUR TIMES OVER A TWO MONTH PERIOD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO RESET THE SOFTWARE BUT TO NO AVAIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.

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ODI 10610627 · 7,000 mi

WHILE DRIVING THE VEHICLE LOSES POWER AND BARELY HAS ANY ACCELERATIONS. THE WARNING SIGN SAID INOP SEE OWNERS MANUAL. I HAD TO PULL OVER, RESTART CAR THEN IT WAS BACK TO NORMAL. THIS HAS HAPPENED TWICE AT THE EXACT SAME ROAD. I WAS AT A STOP LIGHT, MADE A LEFT TURN, DROVE ABOUT HALF A MILE THEN THIS STARTED. THIS IS VERY DANGEROUS! *TR

Look up ODI 10610627 at NHTSA ↗

ODI 10628620 · 5,000 mi

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNAT…

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Air BagsToo few reports for a range54,500 mi4 (sparse)
ODI 11180372 · 44,000 mi

SEE UPLOADED DOCUMENT PROTECTED AUTO ISSUES FOR FULL STORY. HENNESSY BUICK, MAZDA, GMC SOLD ME A CAR 8/18/2017 UNKNOWINGLY I DISCOVERED ON 2/5/2019 THAT IT HAD AN ILLEGAL CAN BLOCKER/SWITCH (MANIPULATES COMPUTER SYSTEMS IN CAR AND TAMPERS TRUE MILEAGE ON CAR) INSTALLED IN IGNITION SWITCH. AFTER OBTAINING EMISSIONS TEST 12/26/2018, SEVERAL CAR FAILURES BEGAN TO HAPPEN WHILE STATIONARY AT TESTING CENTER. WHILE IN MOTION THAT DAY, SEVERAL LIGHTS BEGAN TO STOP WORKING. IN JANUARY 2019, WHILE DRIVING THE POWER STEERING FAILED CAUSING ME TO BE UNS…

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ODI 11328449 · 44,000 mi

RED LIGHT ON AT ALL TIMES ON THE DASHBOARD INDICATING FAULTY AIR BAG. *TR

Look up ODI 11328449 at NHTSA ↗

ODI 11384911 · 65,000 mi

RIGHT AIR BAG MALFUNCTION ERROR AND CHECK ENGINE LIGHT FOR CRANK CASE. THIS IS A VERY COMMON PROBLEM THAT MERCEDES EXPLAINED TO ME AND ALSO TOLD ME TO CHECK BACK FOR RECALLS BECAUSE THEIR VNI SYSTEM WILL PROBABLY SHOW ONE

Look up ODI 11384911 at NHTSA ↗

Fuel/Propulsion System6,605–35,200 mi17,972 mi8
ODI 10583356 · 3,000 mi

THIS HAS HAPPENED MULTIPLE TIMES STARTING IN JAN. 2014 AND MOST RECENTLY APRIL 15, 2014: COME TO A STOP AT RED LIGHT (OR STOP SIGN) AND WHEN I STEP ON GAS TO GO WHEN LIGHT TURNS GREEN, ETC., NO POWER OR, AT MOST, CAR BARELY COASTS TO SHOULDER OF ROAD. IT DOES NOT SOUND LIKE THE ENGINE ENGAGES. I TURN THE IGNITION OFF AND THEN ON AGAIN AND THE CAR RUNS. THIS HAPPENS WHEN ECO STOP/START FUNCTION IS ON AND ALSO HAPPENS WHEN IT IS OFF. I AM AFRAID TO DRIVE THE CAR BECAUSE THIS HAPPENS WITHOUT WARNING. I COULD BE DRIVING THE CAR FOR A WEEK WIT…

Look up ODI 10583356 at NHTSA ↗

ODI 10585415 · 7,407 mi

WHILE DRIVING THE VEHICLE SUDDENLY THE ACCELERATOR STARTED TO HAVE A DELAYED RESPONSE. PRESSING THE ACCELERATOR WOULD NOT DO ANYTHING FOR BETWEEN 3 TO 5 SECOND AFTER THE CAR WAS STOPPED. AFTER THE DELAY, THE CAR WOULD RESPOND AND WAS DRIVABLE, BUT AFTER EVERY SUBSEQUENT STOP, THE 3 TO 5 SECOND DELAY WOULD RETURN. THIS CONTINUED FOR THE 20 MILES THAT I DROVE TO THE DEALERSHIP TO HAVE THEM LOOK AT THE CAR AND REPAIR IT. I BELIEVE THIS UNRESPONSIVENESS OF THE ACCELERATOR TO BE A DANGEROUS CONDITION AS IT PREVENTED ME FROM BEING ABLE TO DRIVING…

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ODI 10588401 · 4,200 mi

CAR COMPLETELY SHUTOFF TONIGHT ON THE HIGHWAY AND LUCKILY I WAS ABLE TO GET PULLED OVER WITHOUT INCIDENT. I HAD NUMEROUS MESSAGES ON THE DISPLAY, INCLUDING "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER" AND "ESP INOPERABLE, SEE OPERATOR'S MANUAL". THE CAR WOULD NOT DO ANYTHING ONCE I PULLED OVER, NOTHING HAPPENED WHEN I TURNED THE KEY, NO NOISES, NOTHING. MB ROADSIDE ASSISTANCE CAME AND TRIED TO JUMP START AND DISCONNECT THE BATTERY TO NO AVAIL. SO, OFF ON THE TOW TRUCK IT WENT. *TR

Look up ODI 10588401 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-121None
ODI 11630599 · 89,000 mi

The contact owns a 2014 Mercedes-Benz CLA250. The contact stated that while driving at an undisclosed speed, the contact became aware that the sunroof was inoperable. The contact stated that the glass panel had detached, and the contact became aware of a crack on the glass panel. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 89,000.

Look up ODI 11630599 at NHTSA ↗

2025-011None
ODI 11639110

Check engine code p052e - PCV valve replacement (Crankcase Ventilation valve) - common issue on car and known recall for other models

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2025-022None
ODI 11644583

my rear subframe rusted from the inside out and due to the rust my control arm broke off

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ODI 11644909 · 100,000 mi

The contact owns a 2014 Mercedes-Benz CLA250. The contact stated while driving 30 MPH, the contact briefly lost control of the vehicle, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection, the contact observed excessive rust underneath the rear subframe. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Extended Warranty–Rear Subframe Damage Code: 35441 4…

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2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-101None
ODI 11696266

P052e common crankcase ventilator issue mercedez extended warranty for later models for this same consistent issue in all the cars excluding 2014 starting at 2015 vehicles making us pay over $2000 for a fix supposed to be free being that it's all mercedes even the year before Should be a recall along with the hundreds of thousands of people with same issue online same car.

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2025-111None
ODI 11699978

I own a 2014 Mercedes-Benz CLA 250 with the 2.0L turbocharged 4-cylinder M270 engine. The check-engine light came on and an OBD-II scan showed fault code P052E / P052E71, which indicates that the valve for crankcase ventilation (PCV / crankcase ventilation valve integrated into the valve cover) has a malfunction and the actuator is blocked. The vehicle is available for inspection and, if the repair is performed, the failed part can be retained. This appears to be the same failure that has been documented by other owners and by Mercedes-Benz on…

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2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-032None
ODI 11723215

The contact owns a 2014 Mercedes-Benz CLA-Class. The contact stated that upon approaching the vehicle, she discovered that the driver's side window was shattered. The sunroof was brown, and there was a hole in the dashboard showing the engine. The contact stated that the vehicle had caught fire; however, the fire extinguished on its own. There were no prior warning lights illuminated. There were no reported injuries, air bag deployment, or police report filed. The fire department responded and was present at the scene, and disconnected several …

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ODI 11726006

The shifter randomly stops working so I could have the car in reverse and not be able to put it in drive and be stuck in traffic or vice versa. I can have the car and drive and not be able to put it in reverse. I'd be stuck in traffic very dangerous.

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2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-061None
ODI 11747420 · 150,000 mi

The contact owns a 2014 Mercedes-Benz CLA250. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The contact stated that there was an abnormal snapping sound coming from the vehicle. The vehicle was taken to a dealer where a code reader retrieved information that there was a fault with the SRS sensor. The contact was charged for a diagnostic test and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approxi…

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2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-092None
ODI 11765760

1. Left front wheel assembly lug bolts. All five lug bolts sheared off completely while driving, resulting in a wheel separation and structural failure. Yes, four of the five physical sheared lug bolts are preserved and immediately available for independent forensic laboratory inspection upon request. 2. The left front wheel assembly separated while operating the vehicle on a public roadway at speed. This caused an immediate loss of directional vehicle control and severe chassis instability, posing an imminent, life-threatening risk of a high-…

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ODI 11765806

. Left front wheel assembly lug bolts. All five lug bolts sheared off completely while driving, resulting in a wheel separation and structural failure. Yes, four of the five physical sheared lug bolts are preserved and immediately available for independent forensic laboratory inspection upon request.\n\n2. The left front wheel assembly separated while operating the vehicle on a public roadway at speed. This caused an immediate loss of directional vehicle control and severe chassis instability, posing an imminent, life-threatening risk of a high…

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 216 reports

2016: 16 complaints · 2017: 15 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201641016
20175915
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20166501
20172700

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineElectrical SystemVehicle Speed ControlUnknown Or OtherElectronic Stability Control (Esc)Power TrainAir BagsFuel/Propulsion System
Engine—
16
ODI 10585415 · 7,407 mi

WHILE DRIVING THE VEHICLE SUDDENLY THE ACCELERATOR STARTED TO HAVE A DELAYED RESPONSE. PRESSING THE ACCELERATOR WOULD NOT DO ANYTHING FOR BETWEEN 3 TO 5 SECOND AFTER THE CAR WAS STOPPED. AFTER THE DELAY, THE CAR WOULD RESPOND AND WAS DRIVABLE, BUT AFTER EVERY SUBSEQUENT STOP, THE 3 TO 5 SECOND DELAY WOULD RETURN. THIS CONTINUED FOR THE 20 MILES THAT I DROVE TO THE DEALERSHIP TO HAVE THEM LOOK AT THE CAR AND REPAIR IT. I BELIEVE THIS UNRESPONSIVENESS OF THE ACCELERATOR TO BE A DANGEROUS CONDITION AS IT PREVENTED ME FROM BEING ABLE TO DRIVING…

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ODI 10628620 · 5,000 mi

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNAT…

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ODI 10628705 · 5,200 mi

TRAVELING APPROXIMATELY 15MPH AND SLOWLY ACCELERATING, VEHICLE BECAME COMPLETELY UNRESPONSIVE TO THROTTLE INPUT, AND ENGINE REMAINED AT IDLE SPEED. DISPLAYED SHOWED THE MESSAGES "PRE-SAFE INOPERABLE" AND "SEE OWNER'S MANUAL." AFTER THE ENGINE WAS SHUT OFF AND RESTARTED, THE CAR DROVE NORMALLY. IT WAS TAKEN INTO THE DEALER FOR INSPECTION AND REPAIR, AND WAS RETURNED TO ME AFTER THE SERVICE ADVISER ADVISED ME THAT THEY COULD "FIND NO CODES." THE VERY SAME ERROR OCCURRED A FEW DAYS LATER. THIS TIME THE SERVICE ADVISER SAID THAT ERROR CODES WERE…

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15
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

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ODI 10573053 · 5,354 mi

1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED TO POMPANO FORM MY JOB, MY CAR WAS KEPT AT THE DEALERSHIP FOR 4 DAYS (AS OPPOSED TO THE FEW HRS I WAS TOLD THAT IT WOULD TAKE TO FIX THE COMPUTER ISSUES). NOT ONLY WAS MY CAR IN THE SHOP FOR 3 DAYS, BUT A PART THAT HAD BEEN ORDERED,WHICH MEANS SOMETH…

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ODI 10578246 · 991 mi

I HAVE PARTIAL VIDEO IF THIS INCIDENT. INCIDENT OCCURRED AT 991 ODOMETER MILES. AFTER DRIVING APPROX. ~300 MOSTLY CONTIGUOUS, FLAT, RURAL HIGHWAY MILES IN-BETWEEN LINCOLN, NE AND ST. LOUIS, MO (HEADING TO ATLANTA, GA) IN APPROX. 30 WEATHER ON DRY PAVEMENT, THE ENGINE STOPPED PRODUCING ENOUGH ENGINE POWER TO PROPEL THE VEHICLE AT THE 70-75 MPH THAT I WAS TRAVELING. AT APPROX. 60-65 MPH, I APPLIED ADDITIONAL PRESSURE TO THE GAS PEDAL WHICH WAS NOT EFFECTIVE. PUSHING THE GAS PEDAL TO THE FLOOR DID NOTHING EXCEPT, OCCASIONALLY, THE TRANSMISSION…

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1
ODI 11521574

As I was driving, the car is on D but it slips into N and I cannot shift to any other gear accept P. This happens randomly and happened three times. I noticed the GLA250 also had this issue. I have to turn off my engine and restart my car to get it running again normally.

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7
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

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ODI 10573053 · 5,354 mi

1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED TO POMPANO FORM MY JOB, MY CAR WAS KEPT AT THE DEALERSHIP FOR 4 DAYS (AS OPPOSED TO THE FEW HRS I WAS TOLD THAT IT WOULD TAKE TO FIX THE COMPUTER ISSUES). NOT ONLY WAS MY CAR IN THE SHOP FOR 3 DAYS, BUT A PART THAT HAD BEEN ORDERED,WHICH MEANS SOMETH…

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ODI 10588401 · 4,200 mi

CAR COMPLETELY SHUTOFF TONIGHT ON THE HIGHWAY AND LUCKILY I WAS ABLE TO GET PULLED OVER WITHOUT INCIDENT. I HAD NUMEROUS MESSAGES ON THE DISPLAY, INCLUDING "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER" AND "ESP INOPERABLE, SEE OPERATOR'S MANUAL". THE CAR WOULD NOT DO ANYTHING ONCE I PULLED OVER, NOTHING HAPPENED WHEN I TURNED THE KEY, NO NOISES, NOTHING. MB ROADSIDE ASSISTANCE CAME AND TRIED TO JUMP START AND DISCONNECT THE BATTERY TO NO AVAIL. SO, OFF ON THE TOW TRUCK IT WENT. *TR

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8
ODI 10610627 · 7,000 mi

WHILE DRIVING THE VEHICLE LOSES POWER AND BARELY HAS ANY ACCELERATIONS. THE WARNING SIGN SAID INOP SEE OWNERS MANUAL. I HAD TO PULL OVER, RESTART CAR THEN IT WAS BACK TO NORMAL. THIS HAS HAPPENED TWICE AT THE EXACT SAME ROAD. I WAS AT A STOP LIGHT, MADE A LEFT TURN, DROVE ABOUT HALF A MILE THEN THIS STARTED. THIS IS VERY DANGEROUS! *TR

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ODI 10628620 · 5,000 mi

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNAT…

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ODI 10648491 · 15,200 mi

ON OCTOBER 17, 2014, VEHICLE 'PRE SAFE FUNCTIONS LIMITED, INOPERATIVE' LIGHT CAME ON THE VEHICLE WHILE DRIVING ON INTERSTATE AT APPROXIMATELY 50-60 MPH. VEHICLE WOULD NOT ACCELERATE SO COASTED TO SIDE OF INTERSTATE AND CAME TO A STOP. TRIED TO ACCELERATE FROM A STOP, CAR WOULD ONLY MOVE AT A FEW MPH AND THE TRANSMISSION FELT LIKE IT WAS STUCK IN THE HIGHEST GEAR. TURNED CAR OFF AND BACK ON. PROBLEM SEEMED TO RESET AND WAS ABLE TO DRIVE HOME. DID NOT TAKE TO DEALERSHIP FOR THIS INCIDENT DUE TO READING ABOUT OTHERS' EXPERIENCE AND THAT DEALERSHI…

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1
ODI 11384911 · 65,000 mi

RIGHT AIR BAG MALFUNCTION ERROR AND CHECK ENGINE LIGHT FOR CRANK CASE. THIS IS A VERY COMMON PROBLEM THAT MERCEDES EXPLAINED TO ME AND ALSO TOLD ME TO CHECK BACK FOR RECALLS BECAUSE THEIR VNI SYSTEM WILL PROBABLY SHOW ONE

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6
ODI 10583356 · 3,000 mi

THIS HAS HAPPENED MULTIPLE TIMES STARTING IN JAN. 2014 AND MOST RECENTLY APRIL 15, 2014: COME TO A STOP AT RED LIGHT (OR STOP SIGN) AND WHEN I STEP ON GAS TO GO WHEN LIGHT TURNS GREEN, ETC., NO POWER OR, AT MOST, CAR BARELY COASTS TO SHOULDER OF ROAD. IT DOES NOT SOUND LIKE THE ENGINE ENGAGES. I TURN THE IGNITION OFF AND THEN ON AGAIN AND THE CAR RUNS. THIS HAPPENS WHEN ECO STOP/START FUNCTION IS ON AND ALSO HAPPENS WHEN IT IS OFF. I AM AFRAID TO DRIVE THE CAR BECAUSE THIS HAPPENS WITHOUT WARNING. I COULD BE DRIVING THE CAR FOR A WEEK WIT…

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ODI 10585415 · 7,407 mi

WHILE DRIVING THE VEHICLE SUDDENLY THE ACCELERATOR STARTED TO HAVE A DELAYED RESPONSE. PRESSING THE ACCELERATOR WOULD NOT DO ANYTHING FOR BETWEEN 3 TO 5 SECOND AFTER THE CAR WAS STOPPED. AFTER THE DELAY, THE CAR WOULD RESPOND AND WAS DRIVABLE, BUT AFTER EVERY SUBSEQUENT STOP, THE 3 TO 5 SECOND DELAY WOULD RETURN. THIS CONTINUED FOR THE 20 MILES THAT I DROVE TO THE DEALERSHIP TO HAVE THEM LOOK AT THE CAR AND REPAIR IT. I BELIEVE THIS UNRESPONSIVENESS OF THE ACCELERATOR TO BE A DANGEROUS CONDITION AS IT PREVENTED ME FROM BEING ABLE TO DRIVING…

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ODI 10588401 · 4,200 mi

CAR COMPLETELY SHUTOFF TONIGHT ON THE HIGHWAY AND LUCKILY I WAS ABLE TO GET PULLED OVER WITHOUT INCIDENT. I HAD NUMEROUS MESSAGES ON THE DISPLAY, INCLUDING "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER" AND "ESP INOPERABLE, SEE OPERATOR'S MANUAL". THE CAR WOULD NOT DO ANYTHING ONCE I PULLED OVER, NOTHING HAPPENED WHEN I TURNED THE KEY, NO NOISES, NOTHING. MB ROADSIDE ASSISTANCE CAME AND TRIED TO JUMP START AND DISCONNECT THE BATTERY TO NO AVAIL. SO, OFF ON THE TOW TRUCK IT WENT. *TR

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Electrical System
16
ODI 10585415 · 7,407 mi

WHILE DRIVING THE VEHICLE SUDDENLY THE ACCELERATOR STARTED TO HAVE A DELAYED RESPONSE. PRESSING THE ACCELERATOR WOULD NOT DO ANYTHING FOR BETWEEN 3 TO 5 SECOND AFTER THE CAR WAS STOPPED. AFTER THE DELAY, THE CAR WOULD RESPOND AND WAS DRIVABLE, BUT AFTER EVERY SUBSEQUENT STOP, THE 3 TO 5 SECOND DELAY WOULD RETURN. THIS CONTINUED FOR THE 20 MILES THAT I DROVE TO THE DEALERSHIP TO HAVE THEM LOOK AT THE CAR AND REPAIR IT. I BELIEVE THIS UNRESPONSIVENESS OF THE ACCELERATOR TO BE A DANGEROUS CONDITION AS IT PREVENTED ME FROM BEING ABLE TO DRIVING…

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ODI 10628620 · 5,000 mi

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNAT…

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ODI 10628705 · 5,200 mi

TRAVELING APPROXIMATELY 15MPH AND SLOWLY ACCELERATING, VEHICLE BECAME COMPLETELY UNRESPONSIVE TO THROTTLE INPUT, AND ENGINE REMAINED AT IDLE SPEED. DISPLAYED SHOWED THE MESSAGES "PRE-SAFE INOPERABLE" AND "SEE OWNER'S MANUAL." AFTER THE ENGINE WAS SHUT OFF AND RESTARTED, THE CAR DROVE NORMALLY. IT WAS TAKEN INTO THE DEALER FOR INSPECTION AND REPAIR, AND WAS RETURNED TO ME AFTER THE SERVICE ADVISER ADVISED ME THAT THEY COULD "FIND NO CODES." THE VERY SAME ERROR OCCURRED A FEW DAYS LATER. THIS TIME THE SERVICE ADVISER SAID THAT ERROR CODES WERE…

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—
10
ODI 10560691 · 1,135 mi

TODAY I WAS DRIVING IN A PARKING LOT AND APPROACHED THE LIGHT TO EXIT AND MY DASHBOARD LIT UP WITH A PRESAFE SYSTEM FAILURE, SYSTEM IS INOPERATIVE AND MY CAR SLOWED DOWN CONSIDERABLY WHEN I TRIED TO ACCELERATE. I PULLED OVER AND TURNED THE ENGINE OFF AND THEN ON AGAIN AND THE ERROR CLEARED. THIS IS VERY DANGEROUS IF IT HAPPENS ON A HIGHWAY OR WHILE DRIVING ON A CROWDED STREET. I CALLED THE DEALER TODAY AND WAS TOLD IF THE ERROR WAS NOT CURRENTLY ON THE DASH THEY COULD NOT DO ANYTHING. I EXPLAINED THAT THIS WAS UNACCEPTABLE AND THEY NEEDED TO LO…

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ODI 10628705 · 5,200 mi

TRAVELING APPROXIMATELY 15MPH AND SLOWLY ACCELERATING, VEHICLE BECAME COMPLETELY UNRESPONSIVE TO THROTTLE INPUT, AND ENGINE REMAINED AT IDLE SPEED. DISPLAYED SHOWED THE MESSAGES "PRE-SAFE INOPERABLE" AND "SEE OWNER'S MANUAL." AFTER THE ENGINE WAS SHUT OFF AND RESTARTED, THE CAR DROVE NORMALLY. IT WAS TAKEN INTO THE DEALER FOR INSPECTION AND REPAIR, AND WAS RETURNED TO ME AFTER THE SERVICE ADVISER ADVISED ME THAT THEY COULD "FIND NO CODES." THE VERY SAME ERROR OCCURRED A FEW DAYS LATER. THIS TIME THE SERVICE ADVISER SAID THAT ERROR CODES WERE…

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ODI 10638117 · 20,000 mi

ON SEPTEMBER 10, 2014 AND SEPTEMBER 21, 2014, VEHICLE 'PRE SAFE FUNCTIONS LIMITED, INOPERATIVE' LIGHT COMES ON THE VEHICLE AND THE VEHICLE LOSES POWER. BOTH TIMES DRIVING APPROXIMATELY 50-60 MPH. FIRST TIME DRIVING ON STREET AND WAS ABLE TO COAST HOME. SECOND TIME I WAS ON MAJOR HIGHWAY....VERY DANGEROUS! UNABLE TO ACCELERATE BOTH TIMES. TOOK VEHICLE INTO LOCAL DEALERSHIP ON SEPTEMBER 11TH, THEY WERE UNABLE TO REPLICATE ISSUE AND RETURNED CAR. DID NOT DRIVE VEHICLE FOR 1 WEEK DUE TO TRAVEL, RETURNED AND WITHIN 2 DAYS OF DRIVING THE CAR, ERROR M…

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4
ODI 11374514 · 94,000 mi

MY CLASS C 250 2014 VEHICLE. DIVING LONG DISTANCES ON THE INTERSTATE STARTED HEARING LOUD STATIC OVER THE SPEAKER SYSTEM. THE RADIO WAS NOT ON. THE NOISE TURNED INTO A LOUD SCREECHING/ STATIC NOISE FROM SPEAKERS WITH AN ELECTRICAL BURNING SMELL FILLING THE CAR'S CABIN. I PULLED OFF-HIGHWAY, TURNED THE CAR OFF, THE NOISE/ BURNING SMELL DID NOT STOP. I LET THE CAR SIT FOR ABOUT 1 HOUR. AFTER THE CAR WAS TURNED OFF FOR 1 HOUR, THE NOISE /BURNING SMELL STOPPED. THIS HAS BECOME AN ONGOING ISSUE; I HAVE TAKEN MY CAR TO THE MERCEDES DEALERSHIP. THEY H…

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ODI 11414751 · 87,000 mi

WHILE DRIVING THE OTHER DAY I OPENED THE SUNROOF WHEN IT SUDDENLY MADE A STRANGE SOUND AND STOPPED. WHEN I TRIED TO CLOSE IT I NOTICED THAT THE LEFT SIDE WAS RAISED BUT THE RIGHT SIDE WAS DOWN. IT MADE A WHIRRING SOUND AND MOVED A LITTLE BUT REFUSED TO CLOSE. WHEN I GOT HOME AND LOOKED AT IT IT LOOKS LIKE THE WINDSCREEN HAS COME LOOSE AND LOOKS LIKE IT WAS PUSHED FORWARD AND BROKEN BY THE LINKAGE THAT MAKES THE ROOF GO UP. IT LOOKS LIKE THE LINKAGE IS BENDING FORWARD WHEN I SUSPECT IT SHOULD BEND BACKWARDS. THIS HAS BEEN HAPPENING SINCE I BOUGH…

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ODI 11521574

As I was driving, the car is on D but it slips into N and I cannot shift to any other gear accept P. This happens randomly and happened three times. I noticed the GLA250 also had this issue. I have to turn off my engine and restart my car to get it running again normally.

Look up ODI 11521574 at NHTSA ↗

7
ODI 10628620 · 5,000 mi

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNAT…

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ODI 10650866 · 14,900 mi

DRIVING ON INTERSTATE AT 70-75 MPH ENGINE LOST POWER WITHOUT WARNING AND SPEED REDUCED TO 30 MPH WITH NO RESPONSE FROM GAS PEDAL. A SEMI RAN UP BEHIND ME AND SWERVED TO THE FIRE LANE. THIS IS THE THIRD INCIDENT IN ONE MONTH. THE OTHER TWO WERE AT 45 MPH. EACH TIME I WAS ABLE TO PULL OVER AND STOP THE CAR. ONCE IT IS STARTED IT RUNS AT FULL POWER, UNTIL IT DECIDES TO STALL AGAIN. I HAD THE CAR TOWED TO DEALERSHIP AND WILL NOT DRIVE AGAIN. I COULD HAVE EASILY BEEN IN A SERIOUS ACCIDENT. I AM IN DISCUSSION WITH GM AT DEALERSHIP TO WORK SOMETHING O…

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ODI 10807293 · 4,000 mi

WHAT IS THE PROBLEM-PRE SAFE MALFUNCTION ERROR WHEN DOES IT HAPPEN-WHILE DRIVING IS IT PREDICTABLE-NO IS IT SAFE-NO WHY-THE CAR SUDDENLY LOSES ACCELERATION ,WHEN THE PRE-SAFE ERROR COMES ON. SCENARIO-DRIVING A CLA 250 AT 60 MPH ON A MOTORWAY ON A QUIET ROAD IN FRONT OF A TRUCK.... PRE-SAFE MALFUNCTION KICKS IN THE CAR SLOWS DOWN AND LOSES ACCLN. THE TRUCK DRIVER CANNOT PREDICT THIS BEHAVIOR A THIS IS NOT A NORMAL PATTERN TO SLOW DOWN SUDDENLY FROM 60MPH ON A QUIET FREEWAY. VERY VERY DANGEROUS.

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3
ODI 10628620 · 5,000 mi

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNAT…

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ODI 10950449 · 1 mi

I WAS GETTING OFF WORK AND I WAS ABOUT TO GET OUT OF THE GARAGE AND I DROVE FOR ABOUT 100 YARDS AND I GET THE CHECK ENGINE LIGHT ON, POWER TERAIN LIGHT ON SAYING DISABLED AND ON THE DASHBOARD IT SAID INOPERATIVE SEE OPERATORS MANUAL AND ALSO PRE_SAFE FUNCTIONS LIMITED. IT WAS GOING BACK AND FORTH BETWEEN THESE TWO. WHEN I WAS DRIVING GOING ABOUT 5MPH, THE CAR WOULD SPEED UP BY ITSELF WITHOUT ME TOUCHING THE GAS PEDAL, THEN IT WOULD SLOW DOWN AND SPEED UP AGAIN. IT WAS LIKE I WAS LEARNING TO DRIVING STICK SHIFT, STOP AND GO, EXCEPT THE CAR WAS …

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ODI 11469754

I just got the vehicle it’s losing power already, I was driving up a hill as a school bus was behind me, and my car started losing power and rolling back. I have a transmission issue they sold it this way also electrical.

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3
ODI 11290671

AIR BAGS: FRONTAL- SOUNDS LIKE THE AIRBAG LOCK SPRING IS BROKEN FOR NO REASON. I CAN HEAR THE CLICK WHEN I TURN. THE DIGITAL DASH READS "FRONT LEFT MALFUNCTION" AND WON'Y GO AWAY NO MATTER WHAT I PUSH. IT ALSO HAS AN ELECTRICAL SYSTEM: STARTER ASSEMBLY ISSUE- THE ENGINE OR TRANSMISSION WON'T TURN OVER A LOT DUE TO IT. MY CAR ONLY HAD 40K MILES.

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ODI 11384911 · 65,000 mi

RIGHT AIR BAG MALFUNCTION ERROR AND CHECK ENGINE LIGHT FOR CRANK CASE. THIS IS A VERY COMMON PROBLEM THAT MERCEDES EXPLAINED TO ME AND ALSO TOLD ME TO CHECK BACK FOR RECALLS BECAUSE THEIR VNI SYSTEM WILL PROBABLY SHOW ONE

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ODI 11420687

My sister was driving across town and came across some uneven payment near a construction zone. She hit a small-medium sized pothole and it somehow triggered both the front and rear passenger airbags to deploy. There was no damage significant impact when it happened and no damage to the exterior of the car (tire, wheel, fender). It happened today (Saturday) so it was taken to a local independent repair facility. Will know more Monday. Parts available for inspection upon request, of course.

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1
ODI 10585415 · 7,407 mi

WHILE DRIVING THE VEHICLE SUDDENLY THE ACCELERATOR STARTED TO HAVE A DELAYED RESPONSE. PRESSING THE ACCELERATOR WOULD NOT DO ANYTHING FOR BETWEEN 3 TO 5 SECOND AFTER THE CAR WAS STOPPED. AFTER THE DELAY, THE CAR WOULD RESPOND AND WAS DRIVABLE, BUT AFTER EVERY SUBSEQUENT STOP, THE 3 TO 5 SECOND DELAY WOULD RETURN. THIS CONTINUED FOR THE 20 MILES THAT I DROVE TO THE DEALERSHIP TO HAVE THEM LOOK AT THE CAR AND REPAIR IT. I BELIEVE THIS UNRESPONSIVENESS OF THE ACCELERATOR TO BE A DANGEROUS CONDITION AS IT PREVENTED ME FROM BEING ABLE TO DRIVING…

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Vehicle Speed Control
15
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

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ODI 10573053 · 5,354 mi

1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED TO POMPANO FORM MY JOB, MY CAR WAS KEPT AT THE DEALERSHIP FOR 4 DAYS (AS OPPOSED TO THE FEW HRS I WAS TOLD THAT IT WOULD TAKE TO FIX THE COMPUTER ISSUES). NOT ONLY WAS MY CAR IN THE SHOP FOR 3 DAYS, BUT A PART THAT HAD BEEN ORDERED,WHICH MEANS SOMETH…

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ODI 10578246 · 991 mi

I HAVE PARTIAL VIDEO IF THIS INCIDENT. INCIDENT OCCURRED AT 991 ODOMETER MILES. AFTER DRIVING APPROX. ~300 MOSTLY CONTIGUOUS, FLAT, RURAL HIGHWAY MILES IN-BETWEEN LINCOLN, NE AND ST. LOUIS, MO (HEADING TO ATLANTA, GA) IN APPROX. 30 WEATHER ON DRY PAVEMENT, THE ENGINE STOPPED PRODUCING ENOUGH ENGINE POWER TO PROPEL THE VEHICLE AT THE 70-75 MPH THAT I WAS TRAVELING. AT APPROX. 60-65 MPH, I APPLIED ADDITIONAL PRESSURE TO THE GAS PEDAL WHICH WAS NOT EFFECTIVE. PUSHING THE GAS PEDAL TO THE FLOOR DID NOTHING EXCEPT, OCCASIONALLY, THE TRANSMISSION…

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10
ODI 10560691 · 1,135 mi

TODAY I WAS DRIVING IN A PARKING LOT AND APPROACHED THE LIGHT TO EXIT AND MY DASHBOARD LIT UP WITH A PRESAFE SYSTEM FAILURE, SYSTEM IS INOPERATIVE AND MY CAR SLOWED DOWN CONSIDERABLY WHEN I TRIED TO ACCELERATE. I PULLED OVER AND TURNED THE ENGINE OFF AND THEN ON AGAIN AND THE ERROR CLEARED. THIS IS VERY DANGEROUS IF IT HAPPENS ON A HIGHWAY OR WHILE DRIVING ON A CROWDED STREET. I CALLED THE DEALER TODAY AND WAS TOLD IF THE ERROR WAS NOT CURRENTLY ON THE DASH THEY COULD NOT DO ANYTHING. I EXPLAINED THAT THIS WAS UNACCEPTABLE AND THEY NEEDED TO LO…

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ODI 10628705 · 5,200 mi

TRAVELING APPROXIMATELY 15MPH AND SLOWLY ACCELERATING, VEHICLE BECAME COMPLETELY UNRESPONSIVE TO THROTTLE INPUT, AND ENGINE REMAINED AT IDLE SPEED. DISPLAYED SHOWED THE MESSAGES "PRE-SAFE INOPERABLE" AND "SEE OWNER'S MANUAL." AFTER THE ENGINE WAS SHUT OFF AND RESTARTED, THE CAR DROVE NORMALLY. IT WAS TAKEN INTO THE DEALER FOR INSPECTION AND REPAIR, AND WAS RETURNED TO ME AFTER THE SERVICE ADVISER ADVISED ME THAT THEY COULD "FIND NO CODES." THE VERY SAME ERROR OCCURRED A FEW DAYS LATER. THIS TIME THE SERVICE ADVISER SAID THAT ERROR CODES WERE…

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ODI 10638117 · 20,000 mi

ON SEPTEMBER 10, 2014 AND SEPTEMBER 21, 2014, VEHICLE 'PRE SAFE FUNCTIONS LIMITED, INOPERATIVE' LIGHT COMES ON THE VEHICLE AND THE VEHICLE LOSES POWER. BOTH TIMES DRIVING APPROXIMATELY 50-60 MPH. FIRST TIME DRIVING ON STREET AND WAS ABLE TO COAST HOME. SECOND TIME I WAS ON MAJOR HIGHWAY....VERY DANGEROUS! UNABLE TO ACCELERATE BOTH TIMES. TOOK VEHICLE INTO LOCAL DEALERSHIP ON SEPTEMBER 11TH, THEY WERE UNABLE TO REPLICATE ISSUE AND RETURNED CAR. DID NOT DRIVE VEHICLE FOR 1 WEEK DUE TO TRAVEL, RETURNED AND WITHIN 2 DAYS OF DRIVING THE CAR, ERROR M…

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1
ODI 10850795 · 49,200 mi

MULTIPLE EPISODES OF "PRE-SAFE FUNCTIONS LIMITED" OCCURRING. WHEN THIS MESSAGE APPEARS THE CAR SUDDENLY LOSES ACCELERATION AND YOU ARE NOT ABLE TO GO ABOVE 30 MPH DESPITE PRESSING ON THE GAS PEDAL. THIS HAS OCCURRED ON NORMAL 35-45 MPH STREETS BUT HAS HAPPENED MULTIPLE TIMES ON THE HIGHWAY WHEN THE CAR IS GOING 65 MPH. LUCKILY, NO MOTOR VEHICLE ACCIDENTS HAVE OCCURRED BECAUSE OF THIS ISSUE. THE CAR IS ABLE TO ACCELERATE AND FUNCTION NORMALLY AFTER TURNING THE ENGINE OFF AND ON AGAIN. HAVE GONE TO MERCEDES DEALER MULTIPLE TIMES TO FIX ISSUE.…

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6
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

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ODI 10573053 · 5,354 mi

1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED TO POMPANO FORM MY JOB, MY CAR WAS KEPT AT THE DEALERSHIP FOR 4 DAYS (AS OPPOSED TO THE FEW HRS I WAS TOLD THAT IT WOULD TAKE TO FIX THE COMPUTER ISSUES). NOT ONLY WAS MY CAR IN THE SHOP FOR 3 DAYS, BUT A PART THAT HAD BEEN ORDERED,WHICH MEANS SOMETH…

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ODI 10807293 · 4,000 mi

WHAT IS THE PROBLEM-PRE SAFE MALFUNCTION ERROR WHEN DOES IT HAPPEN-WHILE DRIVING IS IT PREDICTABLE-NO IS IT SAFE-NO WHY-THE CAR SUDDENLY LOSES ACCELERATION ,WHEN THE PRE-SAFE ERROR COMES ON. SCENARIO-DRIVING A CLA 250 AT 60 MPH ON A MOTORWAY ON A QUIET ROAD IN FRONT OF A TRUCK.... PRE-SAFE MALFUNCTION KICKS IN THE CAR SLOWS DOWN AND LOSES ACCLN. THE TRUCK DRIVER CANNOT PREDICT THIS BEHAVIOR A THIS IS NOT A NORMAL PATTERN TO SLOW DOWN SUDDENLY FROM 60MPH ON A QUIET FREEWAY. VERY VERY DANGEROUS.

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2
ODI 10648491 · 15,200 mi

ON OCTOBER 17, 2014, VEHICLE 'PRE SAFE FUNCTIONS LIMITED, INOPERATIVE' LIGHT CAME ON THE VEHICLE WHILE DRIVING ON INTERSTATE AT APPROXIMATELY 50-60 MPH. VEHICLE WOULD NOT ACCELERATE SO COASTED TO SIDE OF INTERSTATE AND CAME TO A STOP. TRIED TO ACCELERATE FROM A STOP, CAR WOULD ONLY MOVE AT A FEW MPH AND THE TRANSMISSION FELT LIKE IT WAS STUCK IN THE HIGHEST GEAR. TURNED CAR OFF AND BACK ON. PROBLEM SEEMED TO RESET AND WAS ABLE TO DRIVE HOME. DID NOT TAKE TO DEALERSHIP FOR THIS INCIDENT DUE TO READING ABOUT OTHERS' EXPERIENCE AND THAT DEALERSHI…

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ODI 10671213

THE PRE SAFE MODE HAS HAPPENED 5 TIMES ON MY CLA 250 SINCE I BOUGHT THE CAR LAST JANUARY. I THINK THE PRE SAFE MODE IS NOT SAFE AT ALL. ALL OF A SUDDEN, THE CAR JUST LOST POWER, NO ANY FEEDBACK WHEN I STEPPED THE GAS PEDAL, THE BEST THING IS THE BRAKE STILL WORKED. AFTER RESTARTING THE CAR, THE CAR WENT WELL BUT THE ENGINE LIGHT WAS ON. HOWEVER, AFTER TWO DAYS, THE ENGINE LIGHT WAS OFF SO I DIDN'T EVEN HAVE A CHANCE TO SHOW TO THE DEALER. IT'S VERY DANGEROUS TO DRIVE THIS CAR ON HIGH WAY, ESPECIALLY IN TRAFFIC JAM. *TR

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1
ODI 11180372 · 44,000 mi

SEE UPLOADED DOCUMENT PROTECTED AUTO ISSUES FOR FULL STORY. HENNESSY BUICK, MAZDA, GMC SOLD ME A CAR 8/18/2017 UNKNOWINGLY I DISCOVERED ON 2/5/2019 THAT IT HAD AN ILLEGAL CAN BLOCKER/SWITCH (MANIPULATES COMPUTER SYSTEMS IN CAR AND TAMPERS TRUE MILEAGE ON CAR) INSTALLED IN IGNITION SWITCH. AFTER OBTAINING EMISSIONS TEST 12/26/2018, SEVERAL CAR FAILURES BEGAN TO HAPPEN WHILE STATIONARY AT TESTING CENTER. WHILE IN MOTION THAT DAY, SEVERAL LIGHTS BEGAN TO STOP WORKING. IN JANUARY 2019, WHILE DRIVING THE POWER STEERING FAILED CAUSING ME TO BE UNS…

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2
ODI 10700715 · 12,600 mi

THE CAR SHOWED "PRE-SAFE UNAVAILABLE" AND SHOWED THAT THE STABILITY CONTROL OFF LIGHT ON THE DASH. IT WENT INTO "LIMP" MODE JUST BEFORE A DANGEROUS Y SHAPED INTERSECTION WHERE I WAS TURNING TO THE LEFT LEG OF THE Y AND THE ONCOMING TRAFFIC WAS FROM THE RIGHT SIDE OF THE Y. THE CAR WAS ALMOST TOTALLY UNRESPONSIVE TO THROTTLE INPUTS, AND AS I HAD TO SLOW DOWN TO SEE DOWN THE HILL TO THE RIGHT SIDE OF THE Y, ACCELERATION ACROSS THE INTERSECTION WAS LESS THAN NORMAL WALKING SPEED. LUCKILY, THERE WAS NO TRAFFIC COMING TO THE RIGHT OR BEHIND ME. …

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ODI 11156546 · 23,344 mi

WHILE DRIVING AT NORMAL STREET SPEED "COLLISION PREVENTION ASSIST INOPERATIVE" DISPLAYED AND CAR WOULD NOT ACCELERATE. I WAS IN TRAFFIC, BUT WAS ABLE TO EXIT AND PULL OVER AND PARK, TURNED CAR OFF, & BACK ON. DISPLAY RESET AND CAR NORMAL. TOOK TO DEALERSHIP IMMEDIATELY-REPAIR WAS "NON CONNECTING PINS". TOO EARLY TO TELL IF THIS SOLVES. UPON INVESTIGATION, THIS IS A COMMON ISSUE WITH 2014 MB AND I WANT TO DOCUMENT THIS EXTREMELY DANGEROUS PERFORMANCE.

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Unknown Or Other
1
ODI 11521574

As I was driving, the car is on D but it slips into N and I cannot shift to any other gear accept P. This happens randomly and happened three times. I noticed the GLA250 also had this issue. I have to turn off my engine and restart my car to get it running again normally.

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4
ODI 11374514 · 94,000 mi

MY CLASS C 250 2014 VEHICLE. DIVING LONG DISTANCES ON THE INTERSTATE STARTED HEARING LOUD STATIC OVER THE SPEAKER SYSTEM. THE RADIO WAS NOT ON. THE NOISE TURNED INTO A LOUD SCREECHING/ STATIC NOISE FROM SPEAKERS WITH AN ELECTRICAL BURNING SMELL FILLING THE CAR'S CABIN. I PULLED OFF-HIGHWAY, TURNED THE CAR OFF, THE NOISE/ BURNING SMELL DID NOT STOP. I LET THE CAR SIT FOR ABOUT 1 HOUR. AFTER THE CAR WAS TURNED OFF FOR 1 HOUR, THE NOISE /BURNING SMELL STOPPED. THIS HAS BECOME AN ONGOING ISSUE; I HAVE TAKEN MY CAR TO THE MERCEDES DEALERSHIP. THEY H…

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ODI 11414751 · 87,000 mi

WHILE DRIVING THE OTHER DAY I OPENED THE SUNROOF WHEN IT SUDDENLY MADE A STRANGE SOUND AND STOPPED. WHEN I TRIED TO CLOSE IT I NOTICED THAT THE LEFT SIDE WAS RAISED BUT THE RIGHT SIDE WAS DOWN. IT MADE A WHIRRING SOUND AND MOVED A LITTLE BUT REFUSED TO CLOSE. WHEN I GOT HOME AND LOOKED AT IT IT LOOKS LIKE THE WINDSCREEN HAS COME LOOSE AND LOOKS LIKE IT WAS PUSHED FORWARD AND BROKEN BY THE LINKAGE THAT MAKES THE ROOF GO UP. IT LOOKS LIKE THE LINKAGE IS BENDING FORWARD WHEN I SUSPECT IT SHOULD BEND BACKWARDS. THIS HAS BEEN HAPPENING SINCE I BOUGH…

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ODI 11521574

As I was driving, the car is on D but it slips into N and I cannot shift to any other gear accept P. This happens randomly and happened three times. I noticed the GLA250 also had this issue. I have to turn off my engine and restart my car to get it running again normally.

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1
ODI 10850795 · 49,200 mi

MULTIPLE EPISODES OF "PRE-SAFE FUNCTIONS LIMITED" OCCURRING. WHEN THIS MESSAGE APPEARS THE CAR SUDDENLY LOSES ACCELERATION AND YOU ARE NOT ABLE TO GO ABOVE 30 MPH DESPITE PRESSING ON THE GAS PEDAL. THIS HAS OCCURRED ON NORMAL 35-45 MPH STREETS BUT HAS HAPPENED MULTIPLE TIMES ON THE HIGHWAY WHEN THE CAR IS GOING 65 MPH. LUCKILY, NO MOTOR VEHICLE ACCIDENTS HAVE OCCURRED BECAUSE OF THIS ISSUE. THE CAR IS ABLE TO ACCELERATE AND FUNCTION NORMALLY AFTER TURNING THE ENGINE OFF AND ON AGAIN. HAVE GONE TO MERCEDES DEALER MULTIPLE TIMES TO FIX ISSUE.…

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1
ODI 11340128 · 58,020 mi

WHILE TRAVELING WITH MY WIFE AND NEWBORN ON HIGHWAY 64 MY 2014 CLA MB CUT OFF( WHILE IN MOTION ) AND GAVE A CODE 'DO NOT SHIFT GEARS 'VISIT DEALER. SOMEHOW THE CAR SWITCH TO NETURAL WHILE I COAST THE CAR TO A SAFE EDGE OF THE ROAD. WE WERE TERRIFIED!! NEXT IT GAVE A TRANSMISSION CODE IN RED TO DO NOT SHIFT VISIT DEALER. I'M NOT SURE IF ANY RECALLS BUT THIS IS A SAFETY THAT NEEDS ATTENTION!!

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1
ODI 11340128 · 58,020 mi

WHILE TRAVELING WITH MY WIFE AND NEWBORN ON HIGHWAY 64 MY 2014 CLA MB CUT OFF( WHILE IN MOTION ) AND GAVE A CODE 'DO NOT SHIFT GEARS 'VISIT DEALER. SOMEHOW THE CAR SWITCH TO NETURAL WHILE I COAST THE CAR TO A SAFE EDGE OF THE ROAD. WE WERE TERRIFIED!! NEXT IT GAVE A TRANSMISSION CODE IN RED TO DO NOT SHIFT VISIT DEALER. I'M NOT SURE IF ANY RECALLS BUT THIS IS A SAFETY THAT NEEDS ATTENTION!!

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0
1
ODI 11360706 · 94,000 mi

WHEN THE CAR IS IN IDLE AND IN MOTION, THE CABIN OF THE VEHICLE FILLS WITH A SMELL OF FUEL, AND IT WAS ALSO DISCOVERED THAT THE CAR ALSO HAS BEGAN LEAKING FROM THE FUEL TANK LOCATED UNDERNEATH THE REAR SEATS.

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Electronic Stability Control (Esc)
7
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

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ODI 10573053 · 5,354 mi

1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED TO POMPANO FORM MY JOB, MY CAR WAS KEPT AT THE DEALERSHIP FOR 4 DAYS (AS OPPOSED TO THE FEW HRS I WAS TOLD THAT IT WOULD TAKE TO FIX THE COMPUTER ISSUES). NOT ONLY WAS MY CAR IN THE SHOP FOR 3 DAYS, BUT A PART THAT HAD BEEN ORDERED,WHICH MEANS SOMETH…

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ODI 10588401 · 4,200 mi

CAR COMPLETELY SHUTOFF TONIGHT ON THE HIGHWAY AND LUCKILY I WAS ABLE TO GET PULLED OVER WITHOUT INCIDENT. I HAD NUMEROUS MESSAGES ON THE DISPLAY, INCLUDING "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER" AND "ESP INOPERABLE, SEE OPERATOR'S MANUAL". THE CAR WOULD NOT DO ANYTHING ONCE I PULLED OVER, NOTHING HAPPENED WHEN I TURNED THE KEY, NO NOISES, NOTHING. MB ROADSIDE ASSISTANCE CAME AND TRIED TO JUMP START AND DISCONNECT THE BATTERY TO NO AVAIL. SO, OFF ON THE TOW TRUCK IT WENT. *TR

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7
ODI 10628620 · 5,000 mi

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNAT…

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ODI 10650866 · 14,900 mi

DRIVING ON INTERSTATE AT 70-75 MPH ENGINE LOST POWER WITHOUT WARNING AND SPEED REDUCED TO 30 MPH WITH NO RESPONSE FROM GAS PEDAL. A SEMI RAN UP BEHIND ME AND SWERVED TO THE FIRE LANE. THIS IS THE THIRD INCIDENT IN ONE MONTH. THE OTHER TWO WERE AT 45 MPH. EACH TIME I WAS ABLE TO PULL OVER AND STOP THE CAR. ONCE IT IS STARTED IT RUNS AT FULL POWER, UNTIL IT DECIDES TO STALL AGAIN. I HAD THE CAR TOWED TO DEALERSHIP AND WILL NOT DRIVE AGAIN. I COULD HAVE EASILY BEEN IN A SERIOUS ACCIDENT. I AM IN DISCUSSION WITH GM AT DEALERSHIP TO WORK SOMETHING O…

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ODI 10807293 · 4,000 mi

WHAT IS THE PROBLEM-PRE SAFE MALFUNCTION ERROR WHEN DOES IT HAPPEN-WHILE DRIVING IS IT PREDICTABLE-NO IS IT SAFE-NO WHY-THE CAR SUDDENLY LOSES ACCELERATION ,WHEN THE PRE-SAFE ERROR COMES ON. SCENARIO-DRIVING A CLA 250 AT 60 MPH ON A MOTORWAY ON A QUIET ROAD IN FRONT OF A TRUCK.... PRE-SAFE MALFUNCTION KICKS IN THE CAR SLOWS DOWN AND LOSES ACCLN. THE TRUCK DRIVER CANNOT PREDICT THIS BEHAVIOR A THIS IS NOT A NORMAL PATTERN TO SLOW DOWN SUDDENLY FROM 60MPH ON A QUIET FREEWAY. VERY VERY DANGEROUS.

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6
ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

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ODI 10573053 · 5,354 mi

1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED TO POMPANO FORM MY JOB, MY CAR WAS KEPT AT THE DEALERSHIP FOR 4 DAYS (AS OPPOSED TO THE FEW HRS I WAS TOLD THAT IT WOULD TAKE TO FIX THE COMPUTER ISSUES). NOT ONLY WAS MY CAR IN THE SHOP FOR 3 DAYS, BUT A PART THAT HAD BEEN ORDERED,WHICH MEANS SOMETH…

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ODI 10807293 · 4,000 mi

WHAT IS THE PROBLEM-PRE SAFE MALFUNCTION ERROR WHEN DOES IT HAPPEN-WHILE DRIVING IS IT PREDICTABLE-NO IS IT SAFE-NO WHY-THE CAR SUDDENLY LOSES ACCELERATION ,WHEN THE PRE-SAFE ERROR COMES ON. SCENARIO-DRIVING A CLA 250 AT 60 MPH ON A MOTORWAY ON A QUIET ROAD IN FRONT OF A TRUCK.... PRE-SAFE MALFUNCTION KICKS IN THE CAR SLOWS DOWN AND LOSES ACCLN. THE TRUCK DRIVER CANNOT PREDICT THIS BEHAVIOR A THIS IS NOT A NORMAL PATTERN TO SLOW DOWN SUDDENLY FROM 60MPH ON A QUIET FREEWAY. VERY VERY DANGEROUS.

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1
ODI 11340128 · 58,020 mi

WHILE TRAVELING WITH MY WIFE AND NEWBORN ON HIGHWAY 64 MY 2014 CLA MB CUT OFF( WHILE IN MOTION ) AND GAVE A CODE 'DO NOT SHIFT GEARS 'VISIT DEALER. SOMEHOW THE CAR SWITCH TO NETURAL WHILE I COAST THE CAR TO A SAFE EDGE OF THE ROAD. WE WERE TERRIFIED!! NEXT IT GAVE A TRANSMISSION CODE IN RED TO DO NOT SHIFT VISIT DEALER. I'M NOT SURE IF ANY RECALLS BUT THIS IS A SAFETY THAT NEEDS ATTENTION!!

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4
ODI 10628620 · 5,000 mi

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNAT…

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ODI 10669906 · 13,000 mi

VEHICLE'S TRANSMISSION & THROTTLE RESPONSE IS JERKY & UNPREDICTABLE. ROTORS WENT BAD AT 5,000 MILES, BEGINNING TO GO BAD AGAIN AT 12,000. NUMEROUS UNKNOWN INTERIOR RATTLES.WINDSHIELD WIPER COMPLETELY FLEW OFF VEHICLE WHILE DRIVING IN HEAVY RAIN - VISIBILITY INSTANTLY REDUCED TO NEAR-ZERO. ON TWO OCCASIONS, THE CAR DISPLAYED "PRE-SAFE FUNCTIONS LIMITED/ESP INOP" MESSAGE FOLLOWED BY ENGINE IMMEDIATELY LOSING POWER ON FREEWAY, WHICH COULD HAVE ENDED VERY BADLY. NOT ONLY IS THIS VEHICLE OF POOR QUALITY, IT IS BECOMING INCREASINGLY DANGEROUS TO DRIV…

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ODI 11072817

WHEN L DRIVE, SUDENTLY THE PRE SAFE MALFUNCTION ESP COME UP IN MY DASH, AND L LOST MY ACCELERATION IMMEDIATLY L PULL MY CAR OVER THE SIDEWALK.UNTIL NOW L STILL GET THE SAME PROBLEM. I WENT TO 3 MECANIC SHOP, THEY CAN NOT DO NOTHING. ITS NOT SAFE TO DRIVE A CAR LIKE THAT.

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1
ODI 11180372 · 44,000 mi

SEE UPLOADED DOCUMENT PROTECTED AUTO ISSUES FOR FULL STORY. HENNESSY BUICK, MAZDA, GMC SOLD ME A CAR 8/18/2017 UNKNOWINGLY I DISCOVERED ON 2/5/2019 THAT IT HAD AN ILLEGAL CAN BLOCKER/SWITCH (MANIPULATES COMPUTER SYSTEMS IN CAR AND TAMPERS TRUE MILEAGE ON CAR) INSTALLED IN IGNITION SWITCH. AFTER OBTAINING EMISSIONS TEST 12/26/2018, SEVERAL CAR FAILURES BEGAN TO HAPPEN WHILE STATIONARY AT TESTING CENTER. WHILE IN MOTION THAT DAY, SEVERAL LIGHTS BEGAN TO STOP WORKING. IN JANUARY 2019, WHILE DRIVING THE POWER STEERING FAILED CAUSING ME TO BE UNS…

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2
ODI 10588401 · 4,200 mi

CAR COMPLETELY SHUTOFF TONIGHT ON THE HIGHWAY AND LUCKILY I WAS ABLE TO GET PULLED OVER WITHOUT INCIDENT. I HAD NUMEROUS MESSAGES ON THE DISPLAY, INCLUDING "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER" AND "ESP INOPERABLE, SEE OPERATOR'S MANUAL". THE CAR WOULD NOT DO ANYTHING ONCE I PULLED OVER, NOTHING HAPPENED WHEN I TURNED THE KEY, NO NOISES, NOTHING. MB ROADSIDE ASSISTANCE CAME AND TRIED TO JUMP START AND DISCONNECT THE BATTERY TO NO AVAIL. SO, OFF ON THE TOW TRUCK IT WENT. *TR

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ODI 11156546 · 23,344 mi

WHILE DRIVING AT NORMAL STREET SPEED "COLLISION PREVENTION ASSIST INOPERATIVE" DISPLAYED AND CAR WOULD NOT ACCELERATE. I WAS IN TRAFFIC, BUT WAS ABLE TO EXIT AND PULL OVER AND PARK, TURNED CAR OFF, & BACK ON. DISPLAY RESET AND CAR NORMAL. TOOK TO DEALERSHIP IMMEDIATELY-REPAIR WAS "NON CONNECTING PINS". TOO EARLY TO TELL IF THIS SOLVES. UPON INVESTIGATION, THIS IS A COMMON ISSUE WITH 2014 MB AND I WANT TO DOCUMENT THIS EXTREMELY DANGEROUS PERFORMANCE.

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Power Train
8
ODI 10610627 · 7,000 mi

WHILE DRIVING THE VEHICLE LOSES POWER AND BARELY HAS ANY ACCELERATIONS. THE WARNING SIGN SAID INOP SEE OWNERS MANUAL. I HAD TO PULL OVER, RESTART CAR THEN IT WAS BACK TO NORMAL. THIS HAS HAPPENED TWICE AT THE EXACT SAME ROAD. I WAS AT A STOP LIGHT, MADE A LEFT TURN, DROVE ABOUT HALF A MILE THEN THIS STARTED. THIS IS VERY DANGEROUS! *TR

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ODI 10628620 · 5,000 mi

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNAT…

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ODI 10648491 · 15,200 mi

ON OCTOBER 17, 2014, VEHICLE 'PRE SAFE FUNCTIONS LIMITED, INOPERATIVE' LIGHT CAME ON THE VEHICLE WHILE DRIVING ON INTERSTATE AT APPROXIMATELY 50-60 MPH. VEHICLE WOULD NOT ACCELERATE SO COASTED TO SIDE OF INTERSTATE AND CAME TO A STOP. TRIED TO ACCELERATE FROM A STOP, CAR WOULD ONLY MOVE AT A FEW MPH AND THE TRANSMISSION FELT LIKE IT WAS STUCK IN THE HIGHEST GEAR. TURNED CAR OFF AND BACK ON. PROBLEM SEEMED TO RESET AND WAS ABLE TO DRIVE HOME. DID NOT TAKE TO DEALERSHIP FOR THIS INCIDENT DUE TO READING ABOUT OTHERS' EXPERIENCE AND THAT DEALERSHI…

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3
ODI 10628620 · 5,000 mi

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNAT…

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ODI 10950449 · 1 mi

I WAS GETTING OFF WORK AND I WAS ABOUT TO GET OUT OF THE GARAGE AND I DROVE FOR ABOUT 100 YARDS AND I GET THE CHECK ENGINE LIGHT ON, POWER TERAIN LIGHT ON SAYING DISABLED AND ON THE DASHBOARD IT SAID INOPERATIVE SEE OPERATORS MANUAL AND ALSO PRE_SAFE FUNCTIONS LIMITED. IT WAS GOING BACK AND FORTH BETWEEN THESE TWO. WHEN I WAS DRIVING GOING ABOUT 5MPH, THE CAR WOULD SPEED UP BY ITSELF WITHOUT ME TOUCHING THE GAS PEDAL, THEN IT WOULD SLOW DOWN AND SPEED UP AGAIN. IT WAS LIKE I WAS LEARNING TO DRIVING STICK SHIFT, STOP AND GO, EXCEPT THE CAR WAS …

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ODI 11469754

I just got the vehicle it’s losing power already, I was driving up a hill as a school bus was behind me, and my car started losing power and rolling back. I have a transmission issue they sold it this way also electrical.

Look up ODI 11469754 at NHTSA ↗

2
ODI 10648491 · 15,200 mi

ON OCTOBER 17, 2014, VEHICLE 'PRE SAFE FUNCTIONS LIMITED, INOPERATIVE' LIGHT CAME ON THE VEHICLE WHILE DRIVING ON INTERSTATE AT APPROXIMATELY 50-60 MPH. VEHICLE WOULD NOT ACCELERATE SO COASTED TO SIDE OF INTERSTATE AND CAME TO A STOP. TRIED TO ACCELERATE FROM A STOP, CAR WOULD ONLY MOVE AT A FEW MPH AND THE TRANSMISSION FELT LIKE IT WAS STUCK IN THE HIGHEST GEAR. TURNED CAR OFF AND BACK ON. PROBLEM SEEMED TO RESET AND WAS ABLE TO DRIVE HOME. DID NOT TAKE TO DEALERSHIP FOR THIS INCIDENT DUE TO READING ABOUT OTHERS' EXPERIENCE AND THAT DEALERSHI…

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ODI 10671213

THE PRE SAFE MODE HAS HAPPENED 5 TIMES ON MY CLA 250 SINCE I BOUGHT THE CAR LAST JANUARY. I THINK THE PRE SAFE MODE IS NOT SAFE AT ALL. ALL OF A SUDDEN, THE CAR JUST LOST POWER, NO ANY FEEDBACK WHEN I STEPPED THE GAS PEDAL, THE BEST THING IS THE BRAKE STILL WORKED. AFTER RESTARTING THE CAR, THE CAR WENT WELL BUT THE ENGINE LIGHT WAS ON. HOWEVER, AFTER TWO DAYS, THE ENGINE LIGHT WAS OFF SO I DIDN'T EVEN HAVE A CHANCE TO SHOW TO THE DEALER. IT'S VERY DANGEROUS TO DRIVE THIS CAR ON HIGH WAY, ESPECIALLY IN TRAFFIC JAM. *TR

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1
ODI 11340128 · 58,020 mi

WHILE TRAVELING WITH MY WIFE AND NEWBORN ON HIGHWAY 64 MY 2014 CLA MB CUT OFF( WHILE IN MOTION ) AND GAVE A CODE 'DO NOT SHIFT GEARS 'VISIT DEALER. SOMEHOW THE CAR SWITCH TO NETURAL WHILE I COAST THE CAR TO A SAFE EDGE OF THE ROAD. WE WERE TERRIFIED!! NEXT IT GAVE A TRANSMISSION CODE IN RED TO DO NOT SHIFT VISIT DEALER. I'M NOT SURE IF ANY RECALLS BUT THIS IS A SAFETY THAT NEEDS ATTENTION!!

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4
ODI 10628620 · 5,000 mi

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNAT…

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ODI 10669906 · 13,000 mi

VEHICLE'S TRANSMISSION & THROTTLE RESPONSE IS JERKY & UNPREDICTABLE. ROTORS WENT BAD AT 5,000 MILES, BEGINNING TO GO BAD AGAIN AT 12,000. NUMEROUS UNKNOWN INTERIOR RATTLES.WINDSHIELD WIPER COMPLETELY FLEW OFF VEHICLE WHILE DRIVING IN HEAVY RAIN - VISIBILITY INSTANTLY REDUCED TO NEAR-ZERO. ON TWO OCCASIONS, THE CAR DISPLAYED "PRE-SAFE FUNCTIONS LIMITED/ESP INOP" MESSAGE FOLLOWED BY ENGINE IMMEDIATELY LOSING POWER ON FREEWAY, WHICH COULD HAVE ENDED VERY BADLY. NOT ONLY IS THIS VEHICLE OF POOR QUALITY, IT IS BECOMING INCREASINGLY DANGEROUS TO DRIV…

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ODI 11072817

WHEN L DRIVE, SUDENTLY THE PRE SAFE MALFUNCTION ESP COME UP IN MY DASH, AND L LOST MY ACCELERATION IMMEDIATLY L PULL MY CAR OVER THE SIDEWALK.UNTIL NOW L STILL GET THE SAME PROBLEM. I WENT TO 3 MECANIC SHOP, THEY CAN NOT DO NOTHING. ITS NOT SAFE TO DRIVE A CAR LIKE THAT.

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—0
1
ODI 11340450 · 40,300 mi

ON THIS DAY, I WAS NEARLY KILLED IN MY 2014 MERCEDES CLA250 4MATIC THAT STALLED ON A HIGHWAY IN NEW YORK CITY. THE CAR HAS ROUGHLY 40,300 MILES ON THE ODOMETER. I WAS DRIVING ON THE BROOKLYN QUEENS EXPRESSWAY AT 4:00AM. THE CAR'S MOTOR STALLED AND THE CAR CAME TO A STOP IN THE LEFT LANE. THERE WERE NO SHOULDERS. I ATTEMPTED TO GET THE CAR RESTARTED BUT ALL I GOT WERE FLASHING DASHBOARD LIGHTS. I ATTEMPTED TO PUT UP A WARNING TRIANGLE TO THE REAR OF THE CAR, BUT THE TRAFFIC WAS MOVING TOO QUICKLY FOR ME TO SAFELY DO THAT. I SAT IN MY CAR AND …

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Air Bags
1
ODI 11384911 · 65,000 mi

RIGHT AIR BAG MALFUNCTION ERROR AND CHECK ENGINE LIGHT FOR CRANK CASE. THIS IS A VERY COMMON PROBLEM THAT MERCEDES EXPLAINED TO ME AND ALSO TOLD ME TO CHECK BACK FOR RECALLS BECAUSE THEIR VNI SYSTEM WILL PROBABLY SHOW ONE

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3
ODI 11290671

AIR BAGS: FRONTAL- SOUNDS LIKE THE AIRBAG LOCK SPRING IS BROKEN FOR NO REASON. I CAN HEAR THE CLICK WHEN I TURN. THE DIGITAL DASH READS "FRONT LEFT MALFUNCTION" AND WON'Y GO AWAY NO MATTER WHAT I PUSH. IT ALSO HAS AN ELECTRICAL SYSTEM: STARTER ASSEMBLY ISSUE- THE ENGINE OR TRANSMISSION WON'T TURN OVER A LOT DUE TO IT. MY CAR ONLY HAD 40K MILES.

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ODI 11384911 · 65,000 mi

RIGHT AIR BAG MALFUNCTION ERROR AND CHECK ENGINE LIGHT FOR CRANK CASE. THIS IS A VERY COMMON PROBLEM THAT MERCEDES EXPLAINED TO ME AND ALSO TOLD ME TO CHECK BACK FOR RECALLS BECAUSE THEIR VNI SYSTEM WILL PROBABLY SHOW ONE

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ODI 11420687

My sister was driving across town and came across some uneven payment near a construction zone. She hit a small-medium sized pothole and it somehow triggered both the front and rear passenger airbags to deploy. There was no damage significant impact when it happened and no damage to the exterior of the car (tire, wheel, fender). It happened today (Saturday) so it was taken to a local independent repair facility. Will know more Monday. Parts available for inspection upon request, of course.

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1
ODI 11180372 · 44,000 mi

SEE UPLOADED DOCUMENT PROTECTED AUTO ISSUES FOR FULL STORY. HENNESSY BUICK, MAZDA, GMC SOLD ME A CAR 8/18/2017 UNKNOWINGLY I DISCOVERED ON 2/5/2019 THAT IT HAD AN ILLEGAL CAN BLOCKER/SWITCH (MANIPULATES COMPUTER SYSTEMS IN CAR AND TAMPERS TRUE MILEAGE ON CAR) INSTALLED IN IGNITION SWITCH. AFTER OBTAINING EMISSIONS TEST 12/26/2018, SEVERAL CAR FAILURES BEGAN TO HAPPEN WHILE STATIONARY AT TESTING CENTER. WHILE IN MOTION THAT DAY, SEVERAL LIGHTS BEGAN TO STOP WORKING. IN JANUARY 2019, WHILE DRIVING THE POWER STEERING FAILED CAUSING ME TO BE UNS…

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0
1
ODI 11180372 · 44,000 mi

SEE UPLOADED DOCUMENT PROTECTED AUTO ISSUES FOR FULL STORY. HENNESSY BUICK, MAZDA, GMC SOLD ME A CAR 8/18/2017 UNKNOWINGLY I DISCOVERED ON 2/5/2019 THAT IT HAD AN ILLEGAL CAN BLOCKER/SWITCH (MANIPULATES COMPUTER SYSTEMS IN CAR AND TAMPERS TRUE MILEAGE ON CAR) INSTALLED IN IGNITION SWITCH. AFTER OBTAINING EMISSIONS TEST 12/26/2018, SEVERAL CAR FAILURES BEGAN TO HAPPEN WHILE STATIONARY AT TESTING CENTER. WHILE IN MOTION THAT DAY, SEVERAL LIGHTS BEGAN TO STOP WORKING. IN JANUARY 2019, WHILE DRIVING THE POWER STEERING FAILED CAUSING ME TO BE UNS…

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0—0
Fuel/Propulsion System
6
ODI 10583356 · 3,000 mi

THIS HAS HAPPENED MULTIPLE TIMES STARTING IN JAN. 2014 AND MOST RECENTLY APRIL 15, 2014: COME TO A STOP AT RED LIGHT (OR STOP SIGN) AND WHEN I STEP ON GAS TO GO WHEN LIGHT TURNS GREEN, ETC., NO POWER OR, AT MOST, CAR BARELY COASTS TO SHOULDER OF ROAD. IT DOES NOT SOUND LIKE THE ENGINE ENGAGES. I TURN THE IGNITION OFF AND THEN ON AGAIN AND THE CAR RUNS. THIS HAPPENS WHEN ECO STOP/START FUNCTION IS ON AND ALSO HAPPENS WHEN IT IS OFF. I AM AFRAID TO DRIVE THE CAR BECAUSE THIS HAPPENS WITHOUT WARNING. I COULD BE DRIVING THE CAR FOR A WEEK WIT…

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ODI 10585415 · 7,407 mi

WHILE DRIVING THE VEHICLE SUDDENLY THE ACCELERATOR STARTED TO HAVE A DELAYED RESPONSE. PRESSING THE ACCELERATOR WOULD NOT DO ANYTHING FOR BETWEEN 3 TO 5 SECOND AFTER THE CAR WAS STOPPED. AFTER THE DELAY, THE CAR WOULD RESPOND AND WAS DRIVABLE, BUT AFTER EVERY SUBSEQUENT STOP, THE 3 TO 5 SECOND DELAY WOULD RETURN. THIS CONTINUED FOR THE 20 MILES THAT I DROVE TO THE DEALERSHIP TO HAVE THEM LOOK AT THE CAR AND REPAIR IT. I BELIEVE THIS UNRESPONSIVENESS OF THE ACCELERATOR TO BE A DANGEROUS CONDITION AS IT PREVENTED ME FROM BEING ABLE TO DRIVING…

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ODI 10588401 · 4,200 mi

CAR COMPLETELY SHUTOFF TONIGHT ON THE HIGHWAY AND LUCKILY I WAS ABLE TO GET PULLED OVER WITHOUT INCIDENT. I HAD NUMEROUS MESSAGES ON THE DISPLAY, INCLUDING "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER" AND "ESP INOPERABLE, SEE OPERATOR'S MANUAL". THE CAR WOULD NOT DO ANYTHING ONCE I PULLED OVER, NOTHING HAPPENED WHEN I TURNED THE KEY, NO NOISES, NOTHING. MB ROADSIDE ASSISTANCE CAME AND TRIED TO JUMP START AND DISCONNECT THE BATTERY TO NO AVAIL. SO, OFF ON THE TOW TRUCK IT WENT. *TR

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1
ODI 10585415 · 7,407 mi

WHILE DRIVING THE VEHICLE SUDDENLY THE ACCELERATOR STARTED TO HAVE A DELAYED RESPONSE. PRESSING THE ACCELERATOR WOULD NOT DO ANYTHING FOR BETWEEN 3 TO 5 SECOND AFTER THE CAR WAS STOPPED. AFTER THE DELAY, THE CAR WOULD RESPOND AND WAS DRIVABLE, BUT AFTER EVERY SUBSEQUENT STOP, THE 3 TO 5 SECOND DELAY WOULD RETURN. THIS CONTINUED FOR THE 20 MILES THAT I DROVE TO THE DEALERSHIP TO HAVE THEM LOOK AT THE CAR AND REPAIR IT. I BELIEVE THIS UNRESPONSIVENESS OF THE ACCELERATOR TO BE A DANGEROUS CONDITION AS IT PREVENTED ME FROM BEING ABLE TO DRIVING…

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2
ODI 10700715 · 12,600 mi

THE CAR SHOWED "PRE-SAFE UNAVAILABLE" AND SHOWED THAT THE STABILITY CONTROL OFF LIGHT ON THE DASH. IT WENT INTO "LIMP" MODE JUST BEFORE A DANGEROUS Y SHAPED INTERSECTION WHERE I WAS TURNING TO THE LEFT LEG OF THE Y AND THE ONCOMING TRAFFIC WAS FROM THE RIGHT SIDE OF THE Y. THE CAR WAS ALMOST TOTALLY UNRESPONSIVE TO THROTTLE INPUTS, AND AS I HAD TO SLOW DOWN TO SEE DOWN THE HILL TO THE RIGHT SIDE OF THE Y, ACCELERATION ACROSS THE INTERSECTION WAS LESS THAN NORMAL WALKING SPEED. LUCKILY, THERE WAS NO TRAFFIC COMING TO THE RIGHT OR BEHIND ME. …

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ODI 11156546 · 23,344 mi

WHILE DRIVING AT NORMAL STREET SPEED "COLLISION PREVENTION ASSIST INOPERATIVE" DISPLAYED AND CAR WOULD NOT ACCELERATE. I WAS IN TRAFFIC, BUT WAS ABLE TO EXIT AND PULL OVER AND PARK, TURNED CAR OFF, & BACK ON. DISPLAY RESET AND CAR NORMAL. TOOK TO DEALERSHIP IMMEDIATELY-REPAIR WAS "NON CONNECTING PINS". TOO EARLY TO TELL IF THIS SOLVES. UPON INVESTIGATION, THIS IS A COMMON ISSUE WITH 2014 MB AND I WANT TO DOCUMENT THIS EXTREMELY DANGEROUS PERFORMANCE.

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1
ODI 11360706 · 94,000 mi

WHEN THE CAR IS IN IDLE AND IN MOTION, THE CABIN OF THE VEHICLE FILLS WITH A SMELL OF FUEL, AND IT WAS ALSO DISCOVERED THAT THE CAR ALSO HAS BEGAN LEAKING FROM THE FUEL TANK LOCATED UNDERNEATH THE REAR SEATS.

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2
ODI 10588401 · 4,200 mi

CAR COMPLETELY SHUTOFF TONIGHT ON THE HIGHWAY AND LUCKILY I WAS ABLE TO GET PULLED OVER WITHOUT INCIDENT. I HAD NUMEROUS MESSAGES ON THE DISPLAY, INCLUDING "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER" AND "ESP INOPERABLE, SEE OPERATOR'S MANUAL". THE CAR WOULD NOT DO ANYTHING ONCE I PULLED OVER, NOTHING HAPPENED WHEN I TURNED THE KEY, NO NOISES, NOTHING. MB ROADSIDE ASSISTANCE CAME AND TRIED TO JUMP START AND DISCONNECT THE BATTERY TO NO AVAIL. SO, OFF ON THE TOW TRUCK IT WENT. *TR

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ODI 11156546 · 23,344 mi

WHILE DRIVING AT NORMAL STREET SPEED "COLLISION PREVENTION ASSIST INOPERATIVE" DISPLAYED AND CAR WOULD NOT ACCELERATE. I WAS IN TRAFFIC, BUT WAS ABLE TO EXIT AND PULL OVER AND PARK, TURNED CAR OFF, & BACK ON. DISPLAY RESET AND CAR NORMAL. TOOK TO DEALERSHIP IMMEDIATELY-REPAIR WAS "NON CONNECTING PINS". TOO EARLY TO TELL IF THIS SOLVES. UPON INVESTIGATION, THIS IS A COMMON ISSUE WITH 2014 MB AND I WANT TO DOCUMENT THIS EXTREMELY DANGEROUS PERFORMANCE.

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1
ODI 11340450 · 40,300 mi

ON THIS DAY, I WAS NEARLY KILLED IN MY 2014 MERCEDES CLA250 4MATIC THAT STALLED ON A HIGHWAY IN NEW YORK CITY. THE CAR HAS ROUGHLY 40,300 MILES ON THE ODOMETER. I WAS DRIVING ON THE BROOKLYN QUEENS EXPRESSWAY AT 4:00AM. THE CAR'S MOTOR STALLED AND THE CAR CAME TO A STOP IN THE LEFT LANE. THERE WERE NO SHOULDERS. I ATTEMPTED TO GET THE CAR RESTARTED BUT ALL I GOT WERE FLASHING DASHBOARD LIGHTS. I ATTEMPTED TO PUT UP A WARNING TRIANGLE TO THE REAR OF THE CAR, BUT THE TRAFFIC WAS MOVING TOO QUICKLY FOR ME TO SAFELY DO THAT. I SAT IN MY CAR AND …

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

35 mentions · 19.6% of complaints

Median mileage: 14,540 mi (27 usable records).

ODI 10550890 · 1,700 mi

ON SUNDAY, OCTOBER 27, AND TUESDAY, OCTOBER 29, 2013, MY VEHICLE LISTED ABOVE HAD WARNING LIGHTS COME ON THAT STATED, "PRE SAFE, FUNCTIONS LIMITED, INOPERATIVE." IN ADDITION TO THE WORDS, THE ESP AND ABS LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO PENSKE MBZ IN WEST COVINA, CA, ON WEDNESDAY, OCTOBER 30. THEY REPAIRED THE VEHICLE BY DOING A SOFTWARE UPDATE. ON SATURDAY, NOVEMBER 2, 2013, THE CODES RETURNED AND I TOOK THE VEHICLE BACK TO WHERE I BOUGHT IT, ENCINO, CA, MBZ. I WAS TOLD THEY COULD NOT REPLICATE THE CODES AND THEY FOUND NO PROBLEM…

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ODI 10574797 · 2,500 mi

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE PRE-SAFE FUNCTIONS LIMITED INOPERATIVE, THE ELECTRONIC STABILITY CONTROL, THE ANTI-LOCK BRAKING SYSTEM, AND THE ELECTRONIC STABILITY PROGRAM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 2,500. THE VIN WAS NOT AVAILABLE.…

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ODI 10585415 · 7,407 mi

WHILE DRIVING THE VEHICLE SUDDENLY THE ACCELERATOR STARTED TO HAVE A DELAYED RESPONSE. PRESSING THE ACCELERATOR WOULD NOT DO ANYTHING FOR BETWEEN 3 TO 5 SECOND AFTER THE CAR WAS STOPPED. AFTER THE DELAY, THE CAR WOULD RESPOND AND WAS DRIVABLE, BUT AFTER EVERY SUBSEQUENT STOP, THE 3 TO 5 SECOND DELAY WOULD RETURN. THIS CONTINUED FOR THE 20 MILES THAT I DROVE TO THE DEALERSHIP TO HAVE THEM LOOK AT THE CAR AND REPAIR IT. I BELIEVE THIS UNRESPONSIVENESS OF THE ACCELERATOR TO BE A DANGEROUS CONDITION AS IT PREVENTED ME FROM BEING ABLE TO DRIVING…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

28 mentions · 15.6% of complaints

Median mileage: 17,515 mi (25 usable records).

ODI 10573053 · 5,354 mi

1ST- ON FEB 11TH & 12TH MY 2014 CLA WHICH WAS PURCHASED AT THE MB OF PEMBROKE PINES HAD BEEN TOWED TO THE MB OF POMPANO, FL DEALERSHIP BECAUSE OF THE EPS LIGHTS, "INOPERATIVE" WARNING MESSAGES THAT WERE COMING UP AS WELL AS THE STALLING AND DELAYED ACCELERATION, WHICH I TOOK PHOTOS OF. IT WAS TOWED TO POMPANO FORM MY JOB, MY CAR WAS KEPT AT THE DEALERSHIP FOR 4 DAYS (AS OPPOSED TO THE FEW HRS I WAS TOLD THAT IT WOULD TAKE TO FIX THE COMPUTER ISSUES). NOT ONLY WAS MY CAR IN THE SHOP FOR 3 DAYS, BUT A PART THAT HAD BEEN ORDERED,WHICH MEANS SOMETH…

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ODI 10597069 · 5,800 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE INOPERABLE POWER WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE FAILURE OCCURRED SEVERAL TIMES. AFTER EACH FAILURE, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUME NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER CONCLUDED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE M…

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ODI 10609697 · 5,660 mi

WHILE DRIVING UNDER NORMAL CONDITIONS THE CAR STALLED WITH NO WARNING. A NUMBER OF DASHBOARD WARNING LIGHTS CAME ON INCLUDING THE PARKING BRAKE, TRACTION CONTROL, ABS, ENGINE, TIRES, AIRBAG, ETC... THERE WAS A RED MESSAGE IN THE INFORMATION DISPLAY THAT READ "SERVICE REQUIRED. DO NOT SHIFT GEARS. VISIT DEALER.", THAT ALTERNATED WITH A YELLOW MESSAGE THAT READ "TRACTION CONTROL INOPERATIVE. SEE OPERATOR'S MANUAL." I WAS ABLE TO COAST CLOSE TO THE CURB TO MOVE OUT OF THE TRAFFIC LANE BUT THE CAR WOULD NOT TURN OVER. A FLAT BED WAS CALLED…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

4 mentions · 2.2% of complaints

Median mileage: 27,500 mi (4 usable records).

ODI 10630432 · 5,000 mi

AS I WAS DRIVING ON THE HIGHWAY AROUND 65 MILES PER HOUR, THE VEHICLE'S CHECK ENGINE CAME UP AND SAID " INOPERATIVE, PRE SAFE INACTIVE" I FREAKED OUT. I WAS AT HIGHWAYS SPEEDS AND IT WAS INOPERATIVE. I NOTICED THAT THE POWER STEERING WAS AFFECTED AND THE VEHICLE WAS UNRESPONSIVE WHEN I ACCELERATED. THE ABS SYSTEM WAS DISABLED, I WAS SCARED EVEN TO BRAKE BECAUSE I KNOW THAT WHEN THE ABS SYSTEM IS DISABLED THE BRAKES CAN LOCK UP AND CAUSE AN ACCIDENT, INJURIES AND EVEN DEATH. I HAVE NOTICED THAT MANY CLA250 OWNERS HAVE THE SAME PROBLEM. *TR

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ODI 10724231 · 11,000 mi

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. WHILE ATTEMPTING TO REVERSE, THE STEERING WHEEL SEIZED. IN ADDITION, THE POWER STEERING MALFUNCTION, SEE MANUAL WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.

Look up ODI 10724231 at NHTSA ↗

ODI 11180372 · 44,000 mi

SEE UPLOADED DOCUMENT PROTECTED AUTO ISSUES FOR FULL STORY. HENNESSY BUICK, MAZDA, GMC SOLD ME A CAR 8/18/2017 UNKNOWINGLY I DISCOVERED ON 2/5/2019 THAT IT HAD AN ILLEGAL CAN BLOCKER/SWITCH (MANIPULATES COMPUTER SYSTEMS IN CAR AND TAMPERS TRUE MILEAGE ON CAR) INSTALLED IN IGNITION SWITCH. AFTER OBTAINING EMISSIONS TEST 12/26/2018, SEVERAL CAR FAILURES BEGAN TO HAPPEN WHILE STATIONARY AT TESTING CENTER. WHILE IN MOTION THAT DAY, SEVERAL LIGHTS BEGAN TO STOP WORKING. IN JANUARY 2019, WHILE DRIVING THE POWER STEERING FAILED CAUSING ME TO BE UNS…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

3 mentions · 1.7% of complaints

Median mileage: 13,000 mi (3 usable records).

ODI 10669906 · 13,000 mi

VEHICLE'S TRANSMISSION & THROTTLE RESPONSE IS JERKY & UNPREDICTABLE. ROTORS WENT BAD AT 5,000 MILES, BEGINNING TO GO BAD AGAIN AT 12,000. NUMEROUS UNKNOWN INTERIOR RATTLES.WINDSHIELD WIPER COMPLETELY FLEW OFF VEHICLE WHILE DRIVING IN HEAVY RAIN - VISIBILITY INSTANTLY REDUCED TO NEAR-ZERO. ON TWO OCCASIONS, THE CAR DISPLAYED "PRE-SAFE FUNCTIONS LIMITED/ESP INOP" MESSAGE FOLLOWED BY ENGINE IMMEDIATELY LOSING POWER ON FREEWAY, WHICH COULD HAVE ENDED VERY BADLY. NOT ONLY IS THIS VEHICLE OF POOR QUALITY, IT IS BECOMING INCREASINGLY DANGEROUS TO DRIV…

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ODI 10705234 · 12,082 mi

WAS DRIVING DOWN THE ROAD, THE CAR STARTED HESITATING, AND LURCHING REPEATEDLY. I WAS JUST ABLE TO PULL INTO A PARKING LOT OFF OF THE BUSY STREET THAT I HAD BEEN DRIVING ON. ONCE IN THE PARKING LOT THE ENGINE TOTALLY DIED AND A MESSAGE OF "INOPERABLE" APPEARED ON THE MESSAGE SCREEN. THIS REQUIRED TOWING OF THE CAR TO THE DEALERSHIP. IT WAS DETERMINED THAT THE INTAKE MANIFOLD PRESSURE SENSOR WAS FAULTY AS WELL AS THE CRANKSHAFT POSITION SENSOR WAS FAULTY. ELECTRICAL INVESTIGATION REVEALED THAT A GROUND STUD ON THE CHASSIS WAS PAINTED OVER A…

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ODI 11395667 · 67,000 mi

WHEN ACCELERATING HARD TO OVERTAKE, THE ENGINE LURCHES, AND THE CAR FAILS TO ACCELERATE FURTHER AND SLOWS DOWN. THE ENGINE FAULT LIGHT THEN ILLUMINATES WHICH SWITCHED OFF BY ITSELF AFTER SWITCHING THE ENGINE OFF TWICE. IT SEEMS I AM NOT THE ONLY PERSON TO HAVE THIS PROBLEM AS YOU CAN SEE IN THE COMMENTS TO THIS VIDEO DESCRIBING THE PROBLEM AND CLAIMING THE PROBLEM IS A FAULTY HIGH PRESSURE FUEL PUMP: HTTPS://YOUTU.BE/-SBR28ZBOFS THIS SEEMINGLY COMMON ISSUE IS CLEARLY DANGEROUS AS DRIVERS LOSE THE POWER WHEN THEY ARE MOST DEPENDING ON IT AND IT …

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

2 mentions · 1.1% of complaints

Median mileage: 38,625 mi (2 usable records).

ODI 10575891 · 400 mi

I PURCHASED A NEW NEW NEW MERCEDES CLA-250C AUTOMOBILE LATE SEPTEMBER 2013. IN MID-OCTOBER I EXPERIENCED UN-COMMANDED ACCELERATION TO ABOVE 5500 RPM. THIS CEASED JUST AS I WAS ABOUT TO APPLY BRAKING. THE CAR THEN BEHAVED NORMALLY. *TR ON CHRISTMAS NIGHT I EXPERIENCED UN-COMMANDED BRAKING WHENEVER I BACKED OFF THE ACCELERATOR PEDAL, THE FORCE OF BRAKING BEING PROPORTIONAL TO THE DEGREE OF LIFT-OFF FROM THE ACCELERATOR. I WAS ABLE TO BRING THE CAR TO A COMPLETE STOP WITHOUT TOUCHING THE BRAKE PEDAL. AT THAT POINT I GROUNDED THE CAR. ON JANUAR…

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ODI 11616572 · 76,850 mi

The contact owns a 2014 Mercedes-Benz CLA250. The contact stated while driving at approximately 70 MPH, the vehicle stalled. The contact stated that when the vehicle stalled, an audible chime sounded, and the air bag warning light illuminated, and a RED triangle symbol flashed on the instrument panel. The contact stated that the instrument cluster went blank, and the vehicle lost power steering assist. Additionally, the brake pedal was very difficult to depress. The contact was able to restart the vehicle after several attempts, and the vehicle…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

1 mentions · 0.6% of complaints

Median mileage: 60,000 mi (1 usable records).

ODI 11184743 · 60,000 mi

TAKATA RECALL THE CAR WON'T START AND THIS MESSAGE APPEARS

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

1 mentions · 0.6% of complaints

Median mileage: 94,000 mi (1 usable records).

ODI 11360706 · 94,000 mi

WHEN THE CAR IS IN IDLE AND IN MOTION, THE CABIN OF THE VEHICLE FILLS WITH A SMELL OF FUEL, AND IT WAS ALSO DISCOVERED THAT THE CAR ALSO HAS BEGAN LEAKING FROM THE FUEL TANK LOCATED UNDERNEATH THE REAR SEATS.

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b