| Electrical System | 423.5%ODI 11433288Central digital driver cluster and lighting behind all speedo/tachometer randomly turns off while driving unexpectedly then fades back on. - can not see control indicators for adaptive cruise control when display fades out - can not see what gear the transmission is in when display fades out - at night can not see speedo, tach, or any items on the display when it fades out Dealership said they could not duplicate and didn't want to replace the cluster, because they have to send the part back to mercedes engineering and if the part wasn't faul… Look up ODI 11433288 at NHTSA ↗ | 00.0%No examples available for this selection. | 228.6%ODI 11413260 · 2,800 miI BOUGHT THIS CAR ON 12/12/2021 AND TWO WEEKS AFTER THAT, THE CAR HAD WARNING MESSAGE ON DASHBOARD "COOLANT TOO HOT, STOP THE VEHICLE" ON THE HIGHWAY -NJ TUNPIKE. IT STARTED SLOWING DOWN ON ITS OWN TO BELOW 20MPH, NEARLY KILLED ME WHILE I TRIED TO PULL IT OVER. THEN THE DEALER SERVICE SAID IT HAD DEFECTIVE WATER PUMP. THEN LAST WEEK 4/13/21 - 4 MONTH,ABOUT 2800 MILEGE ON IT, IT WOULDN'T START AT ALL., JUMP START DIDN'T EVEN WORK. SO I WAS STRANDED AGAIN IN THE MIDDLE OF THE NIGHT. IT GOT TOWED AND THEY SAID IT HAD DEFECTIVE BATTERY. SO HOW MANY… Look up ODI 11413260 at NHTSA ↗ | 436.4%ODI 11480274Backup Camera doesn't engage when putting the car in reverse. It's a completely blank screen. Look up ODI 11480274 at NHTSA ↗ | 317.6%ODI 11558119My 2023 Mercedes 450E car was purchased on June 11, 2023 and has 1,750 miles. On 2 to 3 different occasions, I was stopped at a light waiting to make a left turn, fortunately my light was red and not a green permitting turning, which would have meant I would have pulled up and into the cross section to prepare to turn; I pushed the gas in the drive position and large red malfunction letters displayed across the dashboard and the car just revved. I put it in park and then drive postion a few times and had the same result. Finally, I turned the c… Look up ODI 11558119 at NHTSA ↗ | 150.0%ODI 11596505 · 50 miThe contact owns a 2024 Mercedes-Benz E450. The contact stated while driving at an undisclosed speed, the "Active Emergency Assistance Imperative" message was displayed. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the power steering control module (PSCM). The vehicle was repaired, but the failure reoccurred. The vehicle was then taken back to the dealer, who replaced the s… Look up ODI 11596505 at NHTSA ↗ |
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| Engine | 423.5%ODI 115069362019 MERCEDES BENZ. CONSUMER WRITES IN REGARD TO ILLUMINATED ENGINE LIGHT. Look up ODI 11506936 at NHTSA ↗ | 111.1%ODI 11437940On October 2, 2021, car caught fire in the engine compartment while car was turned off under carport of home. Car mileage was 18,000. The car was serviced by Mercedes of Marin and driven approximately 25 miles after the service when incident occurred. No warning lamps or messages appeared. Fire damage to carport and garage of house and fence and gate. Allstate, the insurance carrier is performing a fire inspection of the vehicle. Look up ODI 11437940 at NHTSA ↗ | 228.6%ODI 11413260 · 2,800 miI BOUGHT THIS CAR ON 12/12/2021 AND TWO WEEKS AFTER THAT, THE CAR HAD WARNING MESSAGE ON DASHBOARD "COOLANT TOO HOT, STOP THE VEHICLE" ON THE HIGHWAY -NJ TUNPIKE. IT STARTED SLOWING DOWN ON ITS OWN TO BELOW 20MPH, NEARLY KILLED ME WHILE I TRIED TO PULL IT OVER. THEN THE DEALER SERVICE SAID IT HAD DEFECTIVE WATER PUMP. THEN LAST WEEK 4/13/21 - 4 MONTH,ABOUT 2800 MILEGE ON IT, IT WOULDN'T START AT ALL., JUMP START DIDN'T EVEN WORK. SO I WAS STRANDED AGAIN IN THE MIDDLE OF THE NIGHT. IT GOT TOWED AND THEY SAID IT HAD DEFECTIVE BATTERY. SO HOW MANY… Look up ODI 11413260 at NHTSA ↗ | 19.1%ODI 11522705 · 400 miThe contact owns a 2020 Mercedes-Benz E450. The contact stated that on three occasions the driver's side front seat independently adjusted when the vehicle was started. On another occasion, the vehicle started by independently. Additionally, the head-up projected display moved up the windshield instead of remaining in place. The contact stated that the battery warning light was illuminated. The contact stated that on several occasions the vehicle stalled. The vehicle was able to be restarted intermittently. The vehicle was taken to a dealer whe… Look up ODI 11522705 at NHTSA ↗ | 635.3%ODI 11551242I had just left home and was about two blocks from my house when the engine stopped running and the word “malfunction” appeared on the display. It would not restart until I hit the off button and then I restarted it. Definite safety issue if I had been on the freeway or a busy street. Look up ODI 11551242 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Power Train | 423.5%ODI 11387009 · 7,200 miDRIVING AT 75 MPH, CAR SUDDENLY DECELERATED TO APPROX 45MPH WITHOUT WARNING. A TRIANGLE WITH RED IMAGE OF THE CAR'S REAR APPEARED ON SCREEN. I GRADUALLY INCREASED SPEED BACK UP TO 70 MPH AND SAME PROBLEM OCCURRED. CAR IS 2 YRS OLD WITH 7200 MILES ON IT. M-B DEALERSHIP HAS THE CAR NOW. Look up ODI 11387009 at NHTSA ↗ | 111.1%ODI 11766624 · 68,000 miThe contact owns a 2020 Mercedes-Benz E-450. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and there was an abnormal sound coming from the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed and was associated with an unrepaired recall. The contact received notification of NHTSA Campaign Number: 26V216000 (Power Train); however, the part was not yet available. The manufacturer was contacted by phone and … Look up ODI 11766624 at NHTSA ↗ | 00.0%No examples available for this selection. | 19.1%ODI 11629635Twice within a year a "48 voltage battery malfunction" warning appeared on my dashboard. Then a red warning light appears and I had about 30 seconds to find a safe place to pull over as loss of power causes deceleration of the vehicle . The cause, according to the diagnostic test performed by 2 different Mercedes dealerships, is that a software update is needed. A know of no situation where the machine crashes first then you're told to update its software. I am concerned that this will unexpectedly happen again and possibly on a road where pu… Look up ODI 11629635 at NHTSA ↗ | 423.5%ODI 11527944 · 300 miThe contact owns a 2023 Mercedes-Benz E450. The contact stated that while driving at an undisclosed speed and merging into traffic, the gear shifter inadvertently shifted into neutral (N). There was no warning light illuminated. The contact stated that the RPM was fluctuating. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 300. Look up ODI 11527944 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Service Brakes | 423.5%ODI 11387009 · 7,200 miDRIVING AT 75 MPH, CAR SUDDENLY DECELERATED TO APPROX 45MPH WITHOUT WARNING. A TRIANGLE WITH RED IMAGE OF THE CAR'S REAR APPEARED ON SCREEN. I GRADUALLY INCREASED SPEED BACK UP TO 70 MPH AND SAME PROBLEM OCCURRED. CAR IS 2 YRS OLD WITH 7200 MILES ON IT. M-B DEALERSHIP HAS THE CAR NOW. Look up ODI 11387009 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 218.2%ODI 11469600Two rectangular blocks descend from the plastic shield under the front bumper. These blocks have a squared-off back. These blocks descend for about an inch, and are located a few inches in front of the front edge of the tires. In normal use, when the car is parked in a parking space the front tires roll forward to rest against the parking stop block, those descending vents hook onto parking stop blocks or curbing. When the vehicle is backed away from the parking space, the front shield can be torn away from its mounting points. The damaged,… Look up ODI 11469600 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Tires | 00.0%No examples available for this selection. | 111.1%ODI 11465827The side wall split on the outside of the tire and the tire deflated. I pulled to the side of the road. I have no spare because the tires are run flats. I tried to drive and within about 3 miles the tire shredded. The tread separated from the tire and made the car undriveable because the tire tread was hitting the wheel well. I was stranded with no spare. The rubber began melting and I was told by the tire shop fixing my car it fused to the rim. This tire was not made properly. Look up ODI 11465827 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 423.5%ODI 11667542 · 50 miThe contact owns a 2023 Mercedes-Benz E450 Convertible equipped with Continental Tires, Tire Line: ProContact GX SSR, Tire Size: 245/40/R19, DOT Number: 16YOF989F4623. The contact stated that while driving at an undisclosed speed over a bumpy road surface, the front driver's side tire experienced a blowout several times, requiring the vehicle to be towed to the dealer, where the front driver's side tire was replaced four times by the dealer. Additionally, the contact stated that the failure recurred while driving, and a tire was replaced. The v… Look up ODI 11667542 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Back Over Prevention | 15.9%ODI 11651738 · 10,300 miThe contact owns a 2019 Mercedes-Benz E450. The contact stated that while reversing, the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera display. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V232000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of… Look up ODI 11651738 at NHTSA ↗ | 333.3%ODI 11601554 · 48,000 miThe contact owns a 2020 Mercedes-Benz E450. The contact stated that while shifted into reverse, the back over prevention camera displayed the rear view of the vehicle for approximately 10-seconds before going black. The back over prevention camera remained open despite failing to display an image of the rear of the vehicle. The vehicle had been taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Numbers: 22V232000 (Back Over Prevention) however, the VIN was not included. The back over prevention camera was … Look up ODI 11601554 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Fuel/Propulsion System | 15.9%ODI 11726787I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames. Look up ODI 11726787 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 19.1%ODI 11554671there is a recall on my vehicle for over 4 months now. i keep going/contacting the local dealers about the issue and they keep telling me to come back in a month and every time they tell me there is no remedy yet and they dont know when exactly they will be able to fix it. and according to NHTSA this could increase the risk of crash or injury. please help me either get this fixed or make sure its safe for me to drive. thank you Look up ODI 11554671 at NHTSA ↗ | 211.8%ODI 11578771I purchased an E450 Mercedes before reaching my first service appointment while driving my two daughters home from school the car began to shake uncontrollably, lost power, and then the engine light and oil lights came on. The car was towed to the manufacturer dealership for repair. It was determined that the piston number four was broken and the engine needed to be completely replaced. Less than two months after having the entire engine replaced the car broke down again with a similar shaking. This time one of my children and their friend were… Look up ODI 11578771 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Steering | 211.8%ODI 11171517 · 1,000 miAUTOMATIC STEERING FOLLOWED RANDOM STRIPE ON I 20 MAKING THE CAR LUNG TO THE LEFT LANE AND ALMOST GOING INTO THE MEDIAN IWAS WAS GOING 75 IN RAIN COULD HAVE WRECKED IF I DID NOT CORRECT IN SECONDS! Look up ODI 11171517 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 19.1%ODI 11469600Two rectangular blocks descend from the plastic shield under the front bumper. These blocks have a squared-off back. These blocks descend for about an inch, and are located a few inches in front of the front edge of the tires. In normal use, when the car is parked in a parking space the front tires roll forward to rest against the parking stop block, those descending vents hook onto parking stop blocks or curbing. When the vehicle is backed away from the parking space, the front shield can be torn away from its mounting points. The damaged,… Look up ODI 11469600 at NHTSA ↗ | 00.0%No examples available for this selection. | 150.0%ODI 11596505 · 50 miThe contact owns a 2024 Mercedes-Benz E450. The contact stated while driving at an undisclosed speed, the "Active Emergency Assistance Imperative" message was displayed. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the power steering control module (PSCM). The vehicle was repaired, but the failure reoccurred. The vehicle was then taken back to the dealer, who replaced the s… Look up ODI 11596505 at NHTSA ↗ |
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