U.S. public vehicle records

Mercedes-Benz E400 recalls by model year

Explore the records behind recurring owner reports.

Key facts

69 owner complaints analyzed

15 distinct recall campaigns

20,000 mi median reported failure mileage

Scope: 2015 to 2017 model years. Data updated: 2026-10-01 (October 1, 2026). 21 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2015

2016

2017

2015: 7; 2016: 7; 2017: 8

First model yearSecond model year

Year-by-year records

Mercedes-Benz E400 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2015	15	7	Not available
2016	34	7	0
2017	20	8	+1

Recall history

15 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V818000 · Seat Belts: Rear/Other:Buckle Assembly

Reported: 2014-12-24 (December 24, 2014) · Model years: 2015

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 E250 Diesel, E250 Blue Tec 4 Matic, E350 Sedan, E350 Sedan 4 Matic, E350 Wagon 4 Matic, E400 Sedan, E400 Sedan 4 Matic, E63 Sedan, and E63 Wagon vehicles manufactured October 8, 2014, to October 24, 2014. In the affected vehicles, the double seat belt buckle for the middle position of the rear passenger seat could fail under loading experienced in a severe frontal crash.

Consequence: If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.

Remedy: MBUSA will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began February 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014120006.

NHTSA campaign record ↗

15V088000 · Structure:Body:Hood

Reported: 2015-02-13 (February 13, 2015) · Model years: 2015

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

Consequence: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.

NHTSA campaign record ↗

16V899000 · Steering:Electric Power Assist System

Reported: 2016-12-14 (December 14, 2016) · Model years: 2015, 2016

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.

Consequence: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

Remedy: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗

17V627000 · Air Bags:Frontal

Reported: 2017-10-06 (October 6, 2017) · Model years: 2015, 2016, 2017

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

NHTSA campaign record ↗

19V010000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-01-09 (January 9, 2019) · Model years: 2015, 2016, 2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗

19V787000 · Communication

Reported: 2019-11-01 (November 1, 2019) · Model years: 2015, 2016

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

NHTSA campaign record ↗

21V638000 · Air Bags:Frontal

Reported: 2021-08-13 (August 13, 2021) · Model years: 2015, 2016

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Consequence: An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗

15V505000 · Engine And Engine Cooling:Engine

Reported: 2015-08-11 (August 11, 2015) · Model years: 2016

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

Consequence: If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.

NHTSA campaign record ↗

17V241000 · Steering:Electric Power Assist System

Reported: 2017-04-11 (April 11, 2017) · Model years: 2016

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

Consequence: If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗

16V831000 · Structure:Frame And Members:Underbody Shields

Reported: 2016-11-17 (November 17, 2016) · Model years: 2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.

Consequence: The insufficient clearance may cause the panel to melt, increasing the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.

NHTSA campaign record ↗

17V080000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2017-02-08 (February 8, 2017) · Model years: 2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.

Consequence: If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.

Remedy: MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗

17V114000 · Electrical System:Starter Assembly | Engine And Engine Cooling:Engine

Reported: 2017-02-23 (February 23, 2017) · Model years: 2017

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.

Consequence: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.

NHTSA campaign record ↗

18V271000 · Exterior Lighting:Headlights

Reported: 2018-04-27 (April 27, 2018) · Model years: 2017

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018050012.

NHTSA campaign record ↗

19V676000 · Structure:Body

Reported: 2019-09-23 (September 23, 2019) · Model years: 2017

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.

Consequence: If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. Note: This recall is an expansion of NHTSA recall number 18V-849. MBUSA's number for this recall is 2019090008.

NHTSA campaign record ↗

21V058000 · Communication: Auto Crash Notification | Electrical System:Software

Reported: 2021-02-05 (February 5, 2021) · Model years: 2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

69 unique complaints in this selection. Analysis snapshot: 2026-10-01.

30.4%Usable mileage21 / 69 records

100.0%Valid incident date69 / 69 records

100.0%Valid filing date69 / 69 records

100.0%Ordered incident and filing dates69 / 69 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2015	2016	2017
Air Bags	853.3% ODI 10767459 · 1,500 mi TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES, WHICH REQUIRED THE CONTACT TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TO A DEALER. THE MANUFACTURER… Look up ODI 10767459 at NHTSA ↗	2264.7% ODI 11057043 · 12,000 mi TAKATA RECALL - I RECEIVED A NOTICE THAT MY AIRBAG OPERATION IS POTENTIALLY DEFECTIVE. A SOLUTION HAS APPARENTLY BEEN IDENTIFIED (GROUNDING THE STEERING WHEEL?) BUT IT IS NOT YET AVAILABLE. TO BE CLEAR, I HAVE NOT HAD MY AIRBAG DEPLOY, I JUST HAVE NOT HAD THE ISSUE ADDRESSED. Look up ODI 11057043 at NHTSA ↗	1680.0% ODI 11064463 TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM SPRING (4095 E PALM CANYON DR, PALM SPRING, CA 92264), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER STATED THAT AN EMAIL WOULD BE SENT AND THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT HAD NOT … Look up ODI 11064463 at NHTSA ↗
Electrical System	320.0% ODI 10767459 · 1,500 mi TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES, WHICH REQUIRED THE CONTACT TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TO A DEALER. THE MANUFACTURER… Look up ODI 10767459 at NHTSA ↗	12.9% ODI 11644475 · 134,000 mi The contact owns a 2016 Mercedes-Benz E400. The contact stated that upon starting the vehicle, there was a knocking sound coming from the vehicle. The check engine warning light was illuminated. The automatic brake and Adaptive Cruise Control warning lights were illuminated. The emergency braking system engaged independently. The vehicle was taken to an independent mechanic who determined that there was oil leaking from the gasket and was dripping onto the engine. The contact called the local dealer, who confirmed that there was no recall under… Look up ODI 11644475 at NHTSA ↗	15.0% ODI 11092301 · 3,500 mi TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO. DESPITE NUMEROUS FOLLOWUPS WITH BOTH MB AND THE DEALER, NEITHER MB OR THE MB DEALER CAN TELL ME WHEN THE PARTS WILL BE AVAILABLE TO CORRECT THIS SERIOUS SAFETY PROBLEM. PLEASE HELP BEFORE MY WIFE OR I OR OTHER PERSONS ARE INJURED OR WORSE. THE MB NOTICE STATES THAT THE AIRBAG MAY DEPLOY DUE TO INSUFFICIENT ELECTRICAL GROUNDING, AN ELECTROSTATIC DISCHARGE AND A BROKEN STEERING MODULE CLOCK SPRING, CAUSING INJURY AND RISK OF A CRASH. Look up ODI 11092301 at NHTSA ↗
Steering	00.0% No examples available for this selection.	411.8% ODI 11319853 · 18,763 mi TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF HUNT VALLEY 9800 YORK ROAD COCKEYSVILLE, MD 21030, [phone removed] TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING). THE CONTACT STATED THAT THE FREE REPAIR FAILED TO FIX THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SOUND DISAPPEARED WHEN THE VEHICLE EXCEEDED 40 MPH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRE… Look up ODI 11319853 at NHTSA ↗	15.0% ODI 11092301 · 3,500 mi TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO. DESPITE NUMEROUS FOLLOWUPS WITH BOTH MB AND THE DEALER, NEITHER MB OR THE MB DEALER CAN TELL ME WHEN THE PARTS WILL BE AVAILABLE TO CORRECT THIS SERIOUS SAFETY PROBLEM. PLEASE HELP BEFORE MY WIFE OR I OR OTHER PERSONS ARE INJURED OR WORSE. THE MB NOTICE STATES THAT THE AIRBAG MAY DEPLOY DUE TO INSUFFICIENT ELECTRICAL GROUNDING, AN ELECTROSTATIC DISCHARGE AND A BROKEN STEERING MODULE CLOCK SPRING, CAUSING INJURY AND RISK OF A CRASH. Look up ODI 11092301 at NHTSA ↗
Unknown Or Other	213.3% ODI 11040453 NOT MADE AWARE OF STEERING WHEEL CLOCK SPRING RECALL BY MANUFACTURER. ISSUE APPARENTLY STILL UNRESOLVED. Look up ODI 11040453 at NHTSA ↗	12.9% ODI 11079524 OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED? Look up ODI 11079524 at NHTSA ↗	15.0% ODI 11433484 I was driving down the interstate when the panoramic sunroof suddenly shattered. Luckily my shade was closed but it is leaving me with a costly repair bill. I was not driving near any other vehicles, had not gone under an overpass, nor did a rock hit my roof. How could this happen and how can this be resolved? Who do I contact? Look up ODI 11433484 at NHTSA ↗
Engine	16.7% ODI 11464309 Purchased new 2015 MB e400 in 12/2014 MB issued a bulliten in 12/15 (1 year later) indicating that the engines may experience a problem with the timing belt harness which may cause engine failure. We have the exact same issue now at 69k miles and MB refuses to acknowledge the issue claiming i need a new engine. I cannot use the car for fear of engine failure which may cause death or serious injury Look up ODI 11464309 at NHTSA ↗	25.9% ODI 11578739 · 106,000 mi The contact owns a 2016 Mercedes-Benz E400. The contact stated that while driving at various speeds the vehicle would display a vibration sensation. The check engine light had illuminated. The vehicle was taken to the dealer where it was diagnosed that the head gasket had failed. The head gasket and engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 106,000. Look up ODI 11578739 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	16.7% ODI 11620728 The sub frame of this car is being replaced under a warranty extension due to severe rusting and separation creating an extremely unsafe driving condition. It was determined during inspection the rear brake lines were also corroded. This is also due to environmental exposure and substandard materials of construction. Many E classes of the W212 and prior have this concern but Mercedes is not covering the brake lines as part of this warranty. In fact they are charging up to $4000 to replace with the subframe already removed!! This is highly con… Look up ODI 11620728 at NHTSA ↗	25.9% ODI 11208304 · 40,000 mi THE BRAKES ON MY 2016 MERCEDES BENZ E 400 APPEAR TO BE DEFECTIVE, AND MERCEDES BENZ HAS NOT MADE SUFFICIENT ATTEMPTS TO RECTIFY THE SITUATION. MY VEHICLE HAS REQUIRED NUMEROUS SERVICE ATTEMPTS, SINCE PURCHASE. I HAVE EXPRESSED MY CONCERNS REGARDING THE SAFETY OF THE VEHICLE SUCH AS, BRAKES FAILURE, AND BRAKES MAKING ABNORMAL NOISES HOWEVER, SAID CONCERNS HAVE CONTINUED TO BE DISREGARDED. FURTHERMORE, ON SEVERAL OCCASIONS, MY VEHICLE HAS FAILED TO STOP WHEN THE BRAKES WERE ENGAGED, WHICH COULD HAVE RESULTED IN A COLLISION. Look up ODI 11208304 at NHTSA ↗	00.0% No examples available for this selection.
Seats	00.0% No examples available for this selection.	00.0% No examples available for this selection.	210.0% ODI 11516573 Safety Issue. The Chrome on the lever to make the seat move forward to access the back seat has sharp razor blade ridges. It has cut my hand open multiple times as well as my wife and a friend. A lot of blood, this is a serious issue. When I brought my car to the Mercedes Service center the agent told me this is a known problem and he too has cut his hand open on customers cars. This is not from wear and tear, this lever is used in frequently, I see a lot of complaints on the blogs too. Mercedes will not fix it. The Part is only $270 but th… Look up ODI 11516573 at NHTSA ↗
Structure	16.7% ODI 11542690 · 76,000 mi The contact owns a 2015 Mercedes-Benz E400. The contact stated that while the vehicle was parked, the steering wheel material was peeling off. Additionally, the driver’s and passenger’s side window buttons were peeling. The contact stated that the dashboard was bubbling. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 76,000. Look up ODI 11542690 at NHTSA ↗	00.0% No examples available for this selection.	15.0% ODI 11722261 · 42,000 mi The contact owns a 2017 Mercedes-Benz E400 Coupe. The contact stated that the silver metal coating on the seat release lever was rough and jagged on both driver and passenger sides of the two door vehicle. The contact's son had grabbed the front seat release lever to access the rear passenger’s side seat and cut his hand. The cut was approximately 2-3 inches long. No medical attention was needed. The vehicle was taken to the dealer, and the contact was informed that the failure was common with the vehicle and that the coating was known to peel … Look up ODI 11722261 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Air Bags	1,742–21,750 mi	7,750 mi	8	ODI 10767459 · 1,500 mi TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES, WHICH REQUIRED THE CONTACT TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TO A DEALER. THE MANUFACTURER… Look up ODI 10767459 at NHTSA ↗ ODI 11057043 · 12,000 mi TAKATA RECALL - I RECEIVED A NOTICE THAT MY AIRBAG OPERATION IS POTENTIALLY DEFECTIVE. A SOLUTION HAS APPARENTLY BEEN IDENTIFIED (GROUNDING THE STEERING WHEEL?) BUT IT IS NOT YET AVAILABLE. TO BE CLEAR, I HAVE NOT HAD MY AIRBAG DEPLOY, I JUST HAVE NOT HAD THE ISSUE ADDRESSED. Look up ODI 11057043 at NHTSA ↗ ODI 11405089 · 55,000 mi RIGHT PASSENGER AIR BAG MALFUNCTION. PARKING BRAKE FAIL TO ENGAGE. Look up ODI 11405089 at NHTSA ↗
Electrical System	Too few reports for a range	3,500 mi	3 (sparse)	ODI 10767459 · 1,500 mi TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES, WHICH REQUIRED THE CONTACT TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TO A DEALER. THE MANUFACTURER… Look up ODI 10767459 at NHTSA ↗ ODI 11644475 · 134,000 mi The contact owns a 2016 Mercedes-Benz E400. The contact stated that upon starting the vehicle, there was a knocking sound coming from the vehicle. The check engine warning light was illuminated. The automatic brake and Adaptive Cruise Control warning lights were illuminated. The emergency braking system engaged independently. The vehicle was taken to an independent mechanic who determined that there was oil leaking from the gasket and was dripping onto the engine. The contact called the local dealer, who confirmed that there was no recall under… Look up ODI 11644475 at NHTSA ↗ ODI 11092301 · 3,500 mi TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO. DESPITE NUMEROUS FOLLOWUPS WITH BOTH MB AND THE DEALER, NEITHER MB OR THE MB DEALER CAN TELL ME WHEN THE PARTS WILL BE AVAILABLE TO CORRECT THIS SERIOUS SAFETY PROBLEM. PLEASE HELP BEFORE MY WIFE OR I OR OTHER PERSONS ARE INJURED OR WORSE. THE MB NOTICE STATES THAT THE AIRBAG MAY DEPLOY DUE TO INSUFFICIENT ELECTRICAL GROUNDING, AN ELECTROSTATIC DISCHARGE AND A BROKEN STEERING MODULE CLOCK SPRING, CAUSING INJURY AND RISK OF A CRASH. Look up ODI 11092301 at NHTSA ↗
Steering	Too few reports for a range	18,763 mi	3 (sparse)	ODI 11319853 · 18,763 mi TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF HUNT VALLEY 9800 YORK ROAD COCKEYSVILLE, MD 21030, [phone removed] TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING). THE CONTACT STATED THAT THE FREE REPAIR FAILED TO FIX THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SOUND DISAPPEARED WHEN THE VEHICLE EXCEEDED 40 MPH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRE… Look up ODI 11319853 at NHTSA ↗ ODI 11508308 · 29,000 mi The contact owns a 2016 Mercedes-Benz E400. The contact stated upon starting the vehicle, a message indicating a power steering malfunction was displayed and the vehicle lost power steering functionality. The vehicle was towed to the dealer, where an unknown software update was completed. The failure ceased but reoccurred a year and a half later. The vehicle was taken to the dealer, where it was diagnosed that the power steering assist assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaig… Look up ODI 11508308 at NHTSA ↗ ODI 11092301 · 3,500 mi TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO. DESPITE NUMEROUS FOLLOWUPS WITH BOTH MB AND THE DEALER, NEITHER MB OR THE MB DEALER CAN TELL ME WHEN THE PARTS WILL BE AVAILABLE TO CORRECT THIS SERIOUS SAFETY PROBLEM. PLEASE HELP BEFORE MY WIFE OR I OR OTHER PERSONS ARE INJURED OR WORSE. THE MB NOTICE STATES THAT THE AIRBAG MAY DEPLOY DUE TO INSUFFICIENT ELECTRICAL GROUNDING, AN ELECTROSTATIC DISCHARGE AND A BROKEN STEERING MODULE CLOCK SPRING, CAUSING INJURY AND RISK OF A CRASH. Look up ODI 11092301 at NHTSA ↗
Engine	Too few reports for a range	106,000 mi	1 (sparse)	ODI 11578739 · 106,000 mi The contact owns a 2016 Mercedes-Benz E400. The contact stated that while driving at various speeds the vehicle would display a vibration sensation. The check engine light had illuminated. The vehicle was taken to the dealer where it was diagnosed that the head gasket had failed. The head gasket and engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 106,000. Look up ODI 11578739 at NHTSA ↗
Service Brakes	Too few reports for a range	47,500 mi	2 (sparse)	ODI 11208304 · 40,000 mi THE BRAKES ON MY 2016 MERCEDES BENZ E 400 APPEAR TO BE DEFECTIVE, AND MERCEDES BENZ HAS NOT MADE SUFFICIENT ATTEMPTS TO RECTIFY THE SITUATION. MY VEHICLE HAS REQUIRED NUMEROUS SERVICE ATTEMPTS, SINCE PURCHASE. I HAVE EXPRESSED MY CONCERNS REGARDING THE SAFETY OF THE VEHICLE SUCH AS, BRAKES FAILURE, AND BRAKES MAKING ABNORMAL NOISES HOWEVER, SAID CONCERNS HAVE CONTINUED TO BE DISREGARDED. FURTHERMORE, ON SEVERAL OCCASIONS, MY VEHICLE HAS FAILED TO STOP WHEN THE BRAKES WERE ENGAGED, WHICH COULD HAVE RESULTED IN A COLLISION. Look up ODI 11208304 at NHTSA ↗ ODI 11405089 · 55,000 mi RIGHT PASSENGER AIR BAG MALFUNCTION. PARKING BRAKE FAIL TO ENGAGE. Look up ODI 11405089 at NHTSA ↗
Structure	Too few reports for a range	59,000 mi	2 (sparse)	ODI 11542690 · 76,000 mi The contact owns a 2015 Mercedes-Benz E400. The contact stated that while the vehicle was parked, the steering wheel material was peeling off. Additionally, the driver’s and passenger’s side window buttons were peeling. The contact stated that the dashboard was bubbling. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 76,000. Look up ODI 11542690 at NHTSA ↗ ODI 11722261 · 42,000 mi The contact owns a 2017 Mercedes-Benz E400 Coupe. The contact stated that the silver metal coating on the seat release lever was rough and jagged on both driver and passenger sides of the two door vehicle. The contact's son had grabbed the front seat release lever to access the rear passenger’s side seat and cut his hand. The cut was approximately 2-3 inches long. No medical attention was needed. The vehicle was taken to the dealer, and the contact was informed that the failure was common with the vehicle and that the coating was known to peel … Look up ODI 11722261 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	1	None	ODI 11624470 Mercedes Benz has a recall on several models including E-Class (E 200, E 220, E 280, E 350) experiencing timing chain problems. The timing chain is an important component of the engine, as it helps to coordinate the timing of the engine’s various parts. I am currently having the same issue, but my model is an (E400) which has not been included in the recall. It appears that my timing chain failing, which is causing a number of problems with the engine, including reduced performance and fuel efficiency, and if MB does not recall this model, I … Look up ODI 11624470 at NHTSA ↗
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	2	None	ODI 11644475 · 134,000 mi The contact owns a 2016 Mercedes-Benz E400. The contact stated that upon starting the vehicle, there was a knocking sound coming from the vehicle. The check engine warning light was illuminated. The automatic brake and Adaptive Cruise Control warning lights were illuminated. The emergency braking system engaged independently. The vehicle was taken to an independent mechanic who determined that there was oil leaking from the gasket and was dripping onto the engine. The contact called the local dealer, who confirmed that there was no recall under… Look up ODI 11644475 at NHTSA ↗ ODI 11640986 Seat pressure sensor for supplemental restraint system (SRS) routinely fails. The system generates and error and disables the front passenger airbag. The condition clears when the vehicle is turned off. Sensors have been recalibrated multiple times. System still routinely fails. Look up ODI 11640986 at NHTSA ↗
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	1	None	ODI 11722261 · 42,000 mi The contact owns a 2017 Mercedes-Benz E400 Coupe. The contact stated that the silver metal coating on the seat release lever was rough and jagged on both driver and passenger sides of the two door vehicle. The contact's son had grabbed the front seat release lever to access the rear passenger’s side seat and cut his hand. The cut was approximately 2-3 inches long. No medical attention was needed. The vehicle was taken to the dealer, and the contact was informed that the failure was common with the vehicle and that the coating was known to peel … Look up ODI 11722261 at NHTSA ↗
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2016: 9 complaints · 2017: 11 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2016	2	8	9
2017	2	3	11

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2016	33	0	1
2017	19	0	1

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Air Bags	Electrical System	Steering	Unknown Or Other	Engine	Service Brakes	Seats	Structure
Air Bags	—	3 ODI 10767459 · 1,500 mi TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES, WHICH REQUIRED THE CONTACT TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TO A DEALER. THE MANUFACTURER… Look up ODI 10767459 at NHTSA ↗ ODI 11055456 TAKATA RECALL #17V627, I WAS NOTIFIED OF THE RECALL BUT UNABLE TO GET THE DEFECTIVE PARTS REPLACED AS THE DEALER REPORTED THAT REPLACEMENT PARTS ARE STILL NOT AVAILABLE. Look up ODI 11055456 at NHTSA ↗ ODI 11092301 · 3,500 mi TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO. DESPITE NUMEROUS FOLLOWUPS WITH BOTH MB AND THE DEALER, NEITHER MB OR THE MB DEALER CAN TELL ME WHEN THE PARTS WILL BE AVAILABLE TO CORRECT THIS SERIOUS SAFETY PROBLEM. PLEASE HELP BEFORE MY WIFE OR I OR OTHER PERSONS ARE INJURED OR WORSE. THE MB NOTICE STATES THAT THE AIRBAG MAY DEPLOY DUE TO INSUFFICIENT ELECTRICAL GROUNDING, AN ELECTROSTATIC DISCHARGE AND A BROKEN STEERING MODULE CLOCK SPRING, CAUSING INJURY AND RISK OF A CRASH. Look up ODI 11092301 at NHTSA ↗	1 ODI 11092301 · 3,500 mi TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO. DESPITE NUMEROUS FOLLOWUPS WITH BOTH MB AND THE DEALER, NEITHER MB OR THE MB DEALER CAN TELL ME WHEN THE PARTS WILL BE AVAILABLE TO CORRECT THIS SERIOUS SAFETY PROBLEM. PLEASE HELP BEFORE MY WIFE OR I OR OTHER PERSONS ARE INJURED OR WORSE. THE MB NOTICE STATES THAT THE AIRBAG MAY DEPLOY DUE TO INSUFFICIENT ELECTRICAL GROUNDING, AN ELECTROSTATIC DISCHARGE AND A BROKEN STEERING MODULE CLOCK SPRING, CAUSING INJURY AND RISK OF A CRASH. Look up ODI 11092301 at NHTSA ↗	1 ODI 11079524 OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED? Look up ODI 11079524 at NHTSA ↗	0	1 ODI 11405089 · 55,000 mi RIGHT PASSENGER AIR BAG MALFUNCTION. PARKING BRAKE FAIL TO ENGAGE. Look up ODI 11405089 at NHTSA ↗	1 ODI 11640986 Seat pressure sensor for supplemental restraint system (SRS) routinely fails. The system generates and error and disables the front passenger airbag. The condition clears when the vehicle is turned off. Sensors have been recalibrated multiple times. System still routinely fails. Look up ODI 11640986 at NHTSA ↗	0
Electrical System	3 ODI 10767459 · 1,500 mi TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES, WHICH REQUIRED THE CONTACT TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TO A DEALER. THE MANUFACTURER… Look up ODI 10767459 at NHTSA ↗ ODI 11055456 TAKATA RECALL #17V627, I WAS NOTIFIED OF THE RECALL BUT UNABLE TO GET THE DEFECTIVE PARTS REPLACED AS THE DEALER REPORTED THAT REPLACEMENT PARTS ARE STILL NOT AVAILABLE. Look up ODI 11055456 at NHTSA ↗ ODI 11092301 · 3,500 mi TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO. DESPITE NUMEROUS FOLLOWUPS WITH BOTH MB AND THE DEALER, NEITHER MB OR THE MB DEALER CAN TELL ME WHEN THE PARTS WILL BE AVAILABLE TO CORRECT THIS SERIOUS SAFETY PROBLEM. PLEASE HELP BEFORE MY WIFE OR I OR OTHER PERSONS ARE INJURED OR WORSE. THE MB NOTICE STATES THAT THE AIRBAG MAY DEPLOY DUE TO INSUFFICIENT ELECTRICAL GROUNDING, AN ELECTROSTATIC DISCHARGE AND A BROKEN STEERING MODULE CLOCK SPRING, CAUSING INJURY AND RISK OF A CRASH. Look up ODI 11092301 at NHTSA ↗	—	1 ODI 11092301 · 3,500 mi TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO. DESPITE NUMEROUS FOLLOWUPS WITH BOTH MB AND THE DEALER, NEITHER MB OR THE MB DEALER CAN TELL ME WHEN THE PARTS WILL BE AVAILABLE TO CORRECT THIS SERIOUS SAFETY PROBLEM. PLEASE HELP BEFORE MY WIFE OR I OR OTHER PERSONS ARE INJURED OR WORSE. THE MB NOTICE STATES THAT THE AIRBAG MAY DEPLOY DUE TO INSUFFICIENT ELECTRICAL GROUNDING, AN ELECTROSTATIC DISCHARGE AND A BROKEN STEERING MODULE CLOCK SPRING, CAUSING INJURY AND RISK OF A CRASH. Look up ODI 11092301 at NHTSA ↗	0	0	0	0	0
Steering	1 ODI 11092301 · 3,500 mi TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO. DESPITE NUMEROUS FOLLOWUPS WITH BOTH MB AND THE DEALER, NEITHER MB OR THE MB DEALER CAN TELL ME WHEN THE PARTS WILL BE AVAILABLE TO CORRECT THIS SERIOUS SAFETY PROBLEM. PLEASE HELP BEFORE MY WIFE OR I OR OTHER PERSONS ARE INJURED OR WORSE. THE MB NOTICE STATES THAT THE AIRBAG MAY DEPLOY DUE TO INSUFFICIENT ELECTRICAL GROUNDING, AN ELECTROSTATIC DISCHARGE AND A BROKEN STEERING MODULE CLOCK SPRING, CAUSING INJURY AND RISK OF A CRASH. Look up ODI 11092301 at NHTSA ↗	1 ODI 11092301 · 3,500 mi TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO. DESPITE NUMEROUS FOLLOWUPS WITH BOTH MB AND THE DEALER, NEITHER MB OR THE MB DEALER CAN TELL ME WHEN THE PARTS WILL BE AVAILABLE TO CORRECT THIS SERIOUS SAFETY PROBLEM. PLEASE HELP BEFORE MY WIFE OR I OR OTHER PERSONS ARE INJURED OR WORSE. THE MB NOTICE STATES THAT THE AIRBAG MAY DEPLOY DUE TO INSUFFICIENT ELECTRICAL GROUNDING, AN ELECTROSTATIC DISCHARGE AND A BROKEN STEERING MODULE CLOCK SPRING, CAUSING INJURY AND RISK OF A CRASH. Look up ODI 11092301 at NHTSA ↗	—	0	0	0	0	0
Unknown Or Other	1 ODI 11079524 OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED? Look up ODI 11079524 at NHTSA ↗	0	0	—	0	0	0	0
Engine	0	0	0	0	—	0	0	0
Service Brakes	1 ODI 11405089 · 55,000 mi RIGHT PASSENGER AIR BAG MALFUNCTION. PARKING BRAKE FAIL TO ENGAGE. Look up ODI 11405089 at NHTSA ↗	0	0	0	0	—	0	0
Seats	1 ODI 11640986 Seat pressure sensor for supplemental restraint system (SRS) routinely fails. The system generates and error and disables the front passenger airbag. The condition clears when the vehicle is turned off. Sensors have been recalibrated multiple times. System still routinely fails. Look up ODI 11640986 at NHTSA ↗	0	0	0	0	0	—	0
Structure	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

4 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 4.3% of complaints

Median mileage: 106,000 mi (3 usable records).

ODI 11513474 · 62,000 mi

The contact owns a 2016 Mercedes-Benz E400. The contact stated while reversing the Back Over Prevention camera screen was blank. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that no failure was found. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 62,000.

Look up ODI 11513474 at NHTSA ↗

ODI 11578739 · 106,000 mi

The contact owns a 2016 Mercedes-Benz E400. The contact stated that while driving at various speeds the vehicle would display a vibration sensation. The check engine light had illuminated. The vehicle was taken to the dealer where it was diagnosed that the head gasket had failed. The head gasket and engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 106,000.

Look up ODI 11578739 at NHTSA ↗

ODI 11644475 · 134,000 mi

The contact owns a 2016 Mercedes-Benz E400. The contact stated that upon starting the vehicle, there was a knocking sound coming from the vehicle. The check engine warning light was illuminated. The automatic brake and Adaptive Cruise Control warning lights were illuminated. The emergency braking system engaged independently. The vehicle was taken to an independent mechanic who determined that there was oil leaking from the gasket and was dripping onto the engine. The contact called the local dealer, who confirmed that there was no recall under…

Look up ODI 11644475 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

2 mentions · 2.9% of complaints

Median mileage: 47,500 mi (2 usable records).

ODI 11208304 · 40,000 mi

THE BRAKES ON MY 2016 MERCEDES BENZ E 400 APPEAR TO BE DEFECTIVE, AND MERCEDES BENZ HAS NOT MADE SUFFICIENT ATTEMPTS TO RECTIFY THE SITUATION. MY VEHICLE HAS REQUIRED NUMEROUS SERVICE ATTEMPTS, SINCE PURCHASE. I HAVE EXPRESSED MY CONCERNS REGARDING THE SAFETY OF THE VEHICLE SUCH AS, BRAKES FAILURE, AND BRAKES MAKING ABNORMAL NOISES HOWEVER, SAID CONCERNS HAVE CONTINUED TO BE DISREGARDED. FURTHERMORE, ON SEVERAL OCCASIONS, MY VEHICLE HAS FAILED TO STOP WHEN THE BRAKES WERE ENGAGED, WHICH COULD HAVE RESULTED IN A COLLISION.

Look up ODI 11208304 at NHTSA ↗

ODI 11405089 · 55,000 mi

RIGHT PASSENGER AIR BAG MALFUNCTION. PARKING BRAKE FAIL TO ENGAGE.

Look up ODI 11405089 at NHTSA ↗

Matching rule

Stalling or loss of power

1 mentions · 1.4% of complaints

Median mileage: 29,000 mi (1 usable records).

ODI 11508308 · 29,000 mi

The contact owns a 2016 Mercedes-Benz E400. The contact stated upon starting the vehicle, a message indicating a power steering malfunction was displayed and the vehicle lost power steering functionality. The vehicle was towed to the dealer, where an unknown software update was completed. The failure ceased but reoccurred a year and a half later. The vehicle was taken to the dealer, where it was diagnosed that the power steering assist assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaig…

Look up ODI 11508308 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 1.4% of complaints

Median mileage: 29,000 mi (1 usable records).

ODI 11508308 · 29,000 mi

Look up ODI 11508308 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b