U.S. public vehicle records

Mercedes-Benz E550 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

183 owner complaints analyzed

12 distinct recall campaigns

68,972 mi median reported failure mileage

Scope: 2010 to 2017 model years. Data updated: 2026-10-01 (October 1, 2026). 77 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 89 of 183 complaints (48.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	16	8.7%
Electrical and battery issues	8	4.4%
Steering behavior	8	4.4%
Transmission and shifting	3	1.6%
Engine operation	2	1.1%
Fuel system concerns	2	1.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags

Suspension

Electrical System

Service Brakes

Steering

Structure:Body

Unknown Or Other

Engine

Air Bags: 89; Suspension: 50; Electrical System: 11; Service Brakes: 9; Steering: 8; Structure:Body: 8; Unknown Or Other: 8; Engine: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 11; 25,000 to 49,999: 17; 50,000 to 74,999: 17; 75,000 to 99,999: 20; 100,000 to 149,999: 12; 150,000 and above: 0

75,000 to 99,999 miles has the most reports with usable mileage (20). 106 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010

2012

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2010: 1; 2012: 3; 2014: 2; 2015: 9; 2016: 12; 2017: 43; 2018: 32; 2019: 35; 2020: 12; 2021: 6; 2022: 12; 2023: 7; 2024: 7; 2025: 1; 2026: 1

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 16 complaint narratives. Electrical and battery issues appears in 8 complaint narratives. Steering behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10367205 · 2010-11-22 (November 22, 2010)

2010 MERCEDES BENZ 350 E4MATIC ROLLED AWAY AFTER PARKED ON HILL , PARKING BRAKE SET, AND ENGINE OFF. THE VEHICLE SHIFT SELECTOR WILL NOT MOVE TO PARK UNLESS KEY IS OUT OF IGNITION OR SHIFT LEVER IS PLACED IN PARK. *TR

Owner-reported narrative. 8,000 miles reported. Look up ODI 10367205 at NHTSA ↗

Owner report 10459541 · 2012-05-24 (May 24, 2012)

WHILE DRIVING AROUND A SLIGHT CURVE, (BELOW POSTED SAFE SPEED LIMIT), THE FRONT BRAKES APPLIED JERKING THE CAR FIRST ONE DIRECTION AND THEN THE OTHER. THE DASH TRACTION CONTROL LITE CAME ON MOMENTARILY AS THE EVENT TOOK PLACE. THIS EVENT HAS OCCURRED NUMEROUS TIMES IN BOTH DIRECTIONS RESULTING IN EXCESSIVE WEAR AND CHAFFING ON THE OUTER TREAD OF EACH FRONT TIRE. MERCEDES TECHNICIANS RULED THE CAR WAS REACTING ACCORDING TO DESIGN AND THE CAUSE WAS WORN TIRES (EVEN THOUGH THE TIRES STILL HAD 5/32 INCH OF TREAD LEFT. THE TIRES ARE THE ORIGINA…

Owner-reported narrative. 30,000 miles reported. Look up ODI 10459541 at NHTSA ↗

Owner report 11482579 · 2022-09-02 (September 2, 2022)

My car has this issue that when I am slowing down it will automatically shift to park and will not let me shift to drive until I turn the car off and on. When rolling to a stop, I've had a few instances where the car shifts to park and the car behind me almost hits me due to the car shifting on its own and not allowing me to proceed with the flow of traffic. This puts not only me, but the person behind me at risk. I took the car to a mechanic and he stated that there was no recall for this issue but that I should contact you (NHTSA). The mechan…

Owner-reported narrative. Look up ODI 11482579 at NHTSA ↗

Owner report 10648992 · 2014-10-21 (October 21, 2014)

BEGINNING SOMETIME IN MAY 2013, THE CAR BEGAN LEAKING FUMES INTO THE PASSENGER CABIN WHICH MADE ME VERY ILL. AFTER TAKING IT TO BOTH PARK PLACE MERCEDES HERE IN DALLAS, AND THEN MERCEDES BENZ OF PLANO, NEITHER SERVICE DEPARTMENT COULD DETERMINE WHAT WAS WRONG WITH THE VEHICLE. AFTER REPEATED ATTEMPTS TO GET TO THE BOTTOM OF THE MATTER WITH PARK PLACE, I TOOK IT TO MERCEDES BENZ OF PLANO IN NOVEMBER 2013. THEY EVALUATED THE CAR, CHANGED THE BATTERY, AND GAVE THE CAR BACK TO ME IN DECEMBER OF 2013 FOR A WEEKEND, CLAIMING IT WAS FIXED. THE CAR,…

Owner-reported narrative. Look up ODI 10648992 at NHTSA ↗

Owner report 10677002 · 2015-01-21 (January 21, 2015)

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Owner-reported narrative. 29,000 miles reported. Look up ODI 10677002 at NHTSA ↗

Owner report 11089991 · 2018-04-24 (April 24, 2018)

MY CAR WAS ONLY 7 YEARS OLD AND NEEDED THE AIRBAGS REPLACE I CAN BE DRIVING MY CAR IN MY AIR BAGS TO GIVE OUT THAT IS VERY DANGEROUS I WAS AT LEAST GOING 75 MILES PER HOUR SCARED THE HELL OUT OF ME. AND THERE'S A RECALL FOR THE STEERING WHEEL OF THIS VEHICLE

Owner-reported narrative. 69,000 miles reported. Look up ODI 11089991 at NHTSA ↗

Owner report 11443261 · 2021-12-09 (December 9, 2021)

Transmission cooler which i manufactured inside the radiator failed causing transmission fluid to mix with anti-freeze/coolant, now the transmission slips and per recommendation from a mercedes dealership the vehicle needs a new transmission, torque converter, radiator, radiator cap, new upper and lower radiator hoses, new upper and lower radiator overflow hoses, new thermostat and the entire cooling system to be flushed and the transmission lines to be flushed, estimated at $11,200 for the repair

Owner-reported narrative. Look up ODI 11443261 at NHTSA ↗

Owner report 11362961 · 2020-10-06 (October 6, 2020)

AT 80MPH, THE FRONT DRIVESHAFT U-JOINT FAILED, WHICH CAUSED A LOSS OF POWER AND A LOUD CLUNKING SOUND. VEHICLE WOULD NOT MOVE ON ITS OWN POWER. TEARDOWN SHOWED A COMPLETELY DESTROYED FRONT DRIVESHAFT U-JOINT, DAMAGE TO HEAT SHIELDING, DAMAGE TO OXYGEN SENSORS, DAMAGE TO THE CATALYTIC CONVERTER, ALONG WITH SUPERFICIAL DAMAGE TO THE BELLHOUSING AND MISSING BRACKETS. FAILURE IS SUSPECTED TO THE GEOMETRY OF THE FRONT DRIVESHAFT, WHICH CONNECTS AT AN ANGLE FROM THE TRANSFER CASE TO THE FRONT DIFFERENTIAL ON 4MATIC-EQUIPPED VEHICLES. THIS INTROD…

Owner-reported narrative. 134,000 miles reported. Look up ODI 11362961 at NHTSA ↗

Owner report 10620788 · 2014-08-07 (August 7, 2014)

STARTED IGNITION, IDLE FOR ABOUT 3 MINS WARMING UP THE ENGINE. PREPED TO LEAVE TO CURRENT DESIGNATION. REVERSE, PULLING OUT TO THE RIGHT I TURN MY STEERING WHEEL ALL THE WAY TO THE RIGHT, CAR SHUTS OFF, ALL LIGHTS APPEAR ON THE DASH. TURN OFF AND RESTARTED. AND CONTINUE TO DRIVE IN REVERSE REPEATING THE STEERING TO THE RIGHT... CAR STALLS AGAIN.... I FINALLY MAKE IT HOME BECAUSE I WAS NOT SURE IF THE CAR WAS SAFE TO DRIVE. I PARKED, TURNED ALL THE WAY TO THE RIGHT MADE A WEIRD IDLE NOISE MAYBE 4X LOUDER THEN STANDARD BUT DEEPER. AND BOOM STALL…

Owner-reported narrative. 3,260 miles reported. Look up ODI 10620788 at NHTSA ↗

Owner report 11500100 · 2023-01-04 (January 4, 2023)

The vehicle felt like it was all over the road at highway speeds. Took it to a mechanic and the rear subframe had become weakened with premature rust. The mounting point for one of the rear suspension arms had broken off of the subframe and was making contact with my gas tank. I called the dealer to see if there were any recalls. No recalls for this issue however there are a few reports on this website. I have also been on forums for my vehicle and it is a VERY common problem on these vehicles. From what i gather this is a widespread iss…

Owner-reported narrative. Look up ODI 11500100 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2010

2011

2012

2013

2014

2015

2016

2017

2010: 3; 2011: 3; 2012: 4; 2013: 5; 2014: 4; 2015: 3; 2016: 3; 2017: 5

First model yearSecond model year

Year-by-year records

Mercedes-Benz E550 model-year comparison
Model year	Complaints	Recalls	Change in recalls
2010	68	3	Not available
2011	61	3	0
2012	17	4	+1
2013	16	5	+1
2014	16	4	-1
2015	2	3	-1
2016	1	3	0
2017	2	5	+2

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

183 unique complaints in this selection. Analysis snapshot: 2026-10-01.

42.1%Usable mileage77 / 183 records

100.0%Valid incident date183 / 183 records

100.0%Valid filing date183 / 183 records

100.0%Ordered incident and filing dates183 / 183 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2010	2011	2012	2013	2014	2015	2016	2017
Air Bags	3044.1% ODI 10894306 TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. Look up ODI 10894306 at NHTSA ↗	3252.5% ODI 10892524 TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. Look up ODI 10892524 at NHTSA ↗	847.1% ODI 10477296 · 100 mi TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E550 (N/A). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG OFF WARNING INDICATOR ILLUMINATED WITH THE FRONT PASSENGER SEAT OCCUPIED. THE OCCUPANT'S WEIGHT WAS APPROXIMATELY ONE HUNDRED POUNDS. THE MALFUNCTION RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THEY INFORMED THE CONTACT THAT THE AIR BAGS WERE OPERATING PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100. Look up ODI 10477296 at NHTSA ↗	850.0% ODI 11075047 "TAKATA RECALL" THE REPAIR PARTS ARE NOT AVALIABLE TO CORRECT OR REPAIR THE PROBLEM. THIS IS THE PASSENGER SIDE AIR BAG, WHAT AM I TO DO. Look up ODI 11075047 at NHTSA ↗	956.3% ODI 11140621 · 84,000 mi IN STOP AND GO TRAFFIC APPROACHING AN INTERSECTION ON A WET ROAD, THE CAN BUS FAILED, DISABLING ALL OR NEARLY ALL SAFETY SYSTEMS. AT THE TIME, NUMEROUS WARNING MESSAGES AND LIGHTS APPEARED ON THE DASH FOR SRS, ABS, SEATBELT PRETENSIONER, ETC. THE ENGINE WOULD NOT TURN OFF USING THE START-STOP BUTTON, AND THE VEHICLE WOULD NOT SHIFT OUT OF DRIVE. ACCORDING THE DEALER SERVICE CENTER, A REAR BLIND SPOT RADAR SENSOR IS CORRODED, AND CAUSED A SHORT IN THE CAN BUS. THIS EXACT FAILURE HAS OCCURRED WITH AT LEAST ONE OTHER VEHICLE, DOCUMENTED HERE: … Look up ODI 11140621 at NHTSA ↗	150.0% ODI 11316553 TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, MERCEDES-BENZ OF CHANDLER 7450 W ORCHID LN, CHANDLER, AZ 85226 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FA… Look up ODI 11316553 at NHTSA ↗	1100.0% ODI 11035143 TAKATA AIR BAG RECALL. MERCEDES REFUSES TO REPLACE OR REPAIR. THEY SAID THERE IS NO REMEDY AVAILABLE. I FEEL VERY UNSAFE WITH THIS CAR. WE LIVE IN FLORIDA WHICH IS HIGH HUMIDITY STATE AND HIGH HUMIDITY CAN CAUSE THE AIR BAGS TO EXPLODE ON THEIR OWN AT ANY TIME. Look up ODI 11035143 at NHTSA ↗	00.0% No examples available for this selection.
Suspension	2739.7% ODI 10678175 · 49,600 mi THIS MY SECOND VEHICLE FROM MB AND AGAIN ONE WITH AIR SUSPENSION. THIS TIME THIS CAR IS ONLY 5 YEARS OLD WITH LESS THAN 50K MILES AND THE AIR SUSPENSION IS GOING OUT, EVEN THOUGH THE FRONT SUSPENSION HAD ALREADY BEEN REPLACED, LEFT AND RIGHT, AT ONLY 43K MILES. THIS AIR SUSPENSION IS A LEMON PRODUCT AND I DEMAND ALL W212 AIR SUSPENSION OWNERS E550, E63AMG TO REPORT THIS ISSUE TO GET RESOLVED. *TR Look up ODI 10678175 at NHTSA ↗	1931.1% ODI 10897712 · 26,000 mi I BOUGHT 2011 E550 BASE SEDAN LAST YEAR. IT HAD 25K MILES ON IT, AND 2 MONTHS LATER MY REAR SUSPENSION BEGAN LEAKING AND COST ME 2K IN REPAIRS. THE CAR WOULD LEAK OUT AIR FROM SUSPENSION OVER COUPLE HOURS. DEALER OR MY AFTERMARKET WARRANTY WOULDN'T COVER THIS PROBLEM BECAUSE IT'S NOT ON THE CONTRACT, BUT I'M NOT THE FIRST ONE WITH THIS ISSUE. WE SHOULDN'T BE BUYING NEW AIRBAG SUSPENSION ON A CAR THAT HAVEN'T HAD THE ORIGINAL TIRES REPLACED YET. Look up ODI 10897712 at NHTSA ↗	15.9% ODI 11205025 · 110,000 mi I AM NOW OFFICIALLY ON MY 3RD SET OF WHEELS, 16 FLAT TIRES, AND NOW HAD TO REPLACE EVERY SINGLE COMPONENT IN THE AIR SUSPENSION ALMOST 8K INTO THE REPAIRS Look up ODI 11205025 at NHTSA ↗	318.8% ODI 10965984 · 60 mi FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. Look up ODI 10965984 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System	34.4% ODI 11406755 · 125,000 mi THE VEHICLE SLAMS ITSELF INTO PARK WHEN MOVING UNDER 5MPH. THIS MOSTLY OCCURS WHEN TEMPERATURES ARE ABOVE ABOUT 75-80 DEGREES FAHRENHEIT. Look up ODI 11406755 at NHTSA ↗	11.6% ODI 11493623 The issue with the vehicle's electrical causing power to the starter to stay on even after the vehicle is in the park and turned off, the starter's Solenoid and other electrical parts burn, its a serious fire hazard and needs to be addressed immediately. Look up ODI 11493623 at NHTSA ↗	423.5% ODI 10934672 · 25,500 mi TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E550. WHILE ATTEMPTING TO PUT ON THE DRIVER'S SIDE SEAT BELT, THE SEAT BELT FRACTURED. THERE WERE ALSO ELECTRICAL FAILURES IN THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT WOULD HAVE TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,500. THE VIN WAS NOT AVAILABLE. Look up ODI 10934672 at NHTSA ↗	00.0% No examples available for this selection.	212.5% ODI 10620788 · 3,260 mi STARTED IGNITION, IDLE FOR ABOUT 3 MINS WARMING UP THE ENGINE. PREPED TO LEAVE TO CURRENT DESIGNATION. REVERSE, PULLING OUT TO THE RIGHT I TURN MY STEERING WHEEL ALL THE WAY TO THE RIGHT, CAR SHUTS OFF, ALL LIGHTS APPEAR ON THE DASH. TURN OFF AND RESTARTED. AND CONTINUE TO DRIVE IN REVERSE REPEATING THE STEERING TO THE RIGHT... CAR STALLS AGAIN.... I FINALLY MAKE IT HOME BECAUSE I WAS NOT SURE IF THE CAR WAS SAFE TO DRIVE. I PARKED, TURNED ALL THE WAY TO THE RIGHT MADE A WEIRD IDLE NOISE MAYBE 4X LOUDER THEN STANDARD BUT DEEPER. AND BOOM STALL… Look up ODI 10620788 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11422919 The contact owns a 2017 Mercedes-Benz E550. The contact received notification of NHTSA campaign number 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Look up ODI 11422919 at NHTSA ↗
Service Brakes	11.5% ODI 11164072 · 105,000 mi I PROCURED THE VEHICLES 32,000 MILES AS A CPO. IT HAD NEW BRAKE ROTORS ON IT. OVER THE NEXT 75,000 MILES THE BRAKE ROTORS HAD TO BE REPLACED 7 TIMES FOR WARPING AND DANGEROUSLY INCREASING STOPPING DISTANCES. THIS APPARENTLY NOT UNUSUAL FOR THIS VEHICLE. Look up ODI 11164072 at NHTSA ↗	23.3% ODI 10855669 TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. UPON INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FAILURE WITH THE ADAPTIVE CRUISE CONTROL MAY HAVE BEEN ASSOCIATED WITH THE FRONT AND REAR BRAKING SYSTEM. AS THE FAILURE PROGRESSED, THE FRONT BRAKES OVERHEATED AND WARPED PREMATURELY DUE TO THE FRONT DISCS AND ROTORS. THE DEALER CONFIRMED THAT THE ROTORS WERE WARPED AND REPLACED THE FRONT AND REAR BRAKE PADS AND ROTORS. THE FAILURE RECURRED WITH THE BRAKES HAVING A STRONG SENSATION, OVERHEATING, AND CAUSED THE VEHICLE TO BE UNSTABLE WH… Look up ODI 10855669 at NHTSA ↗	00.0% No examples available for this selection.	318.8% ODI 10722091 · 20,924 mi I HAVE HAD A 2013 MERCEDES-BENZ E550 FOR NEARLY THREE YEARS NOW AND LIKE IT IN MANY RESPECTS EXCEPT ONE. IT BOTHERS ME EVERY TIME I DRIVE SO MUCH SO THAT I FEEL COMPELLED TO GET IT OFF MY CHEST. WHEN I SLOW THE VEHICLE TO AN IMPERCEPTIBLE CRAWL, THE AUTOMATIC ADAPTIVE BRAKE ASSIST KICKS IN, BRINGING THE VEHICLE TO A SUDDEN, ABRUPT AND JERKY STOP UNLESS THE GEAR IS IN NEUTRAL. IT IS ANNOYING, ESPECIALLY WHEN YOU HAVE GUEST PASSENGERS. IT REFLECTS POORLY ON THE DRIVER AND THE EMBARRASSMENT IS REGRETFUL. I HAVE OWNED AND OPERATED LUXURY CARS … Look up ODI 10722091 at NHTSA ↗	318.8% ODI 11140621 · 84,000 mi IN STOP AND GO TRAFFIC APPROACHING AN INTERSECTION ON A WET ROAD, THE CAN BUS FAILED, DISABLING ALL OR NEARLY ALL SAFETY SYSTEMS. AT THE TIME, NUMEROUS WARNING MESSAGES AND LIGHTS APPEARED ON THE DASH FOR SRS, ABS, SEATBELT PRETENSIONER, ETC. THE ENGINE WOULD NOT TURN OFF USING THE START-STOP BUTTON, AND THE VEHICLE WOULD NOT SHIFT OUT OF DRIVE. ACCORDING THE DEALER SERVICE CENTER, A REAR BLIND SPOT RADAR SENSOR IS CORRODED, AND CAUSED A SHORT IN THE CAN BUS. THIS EXACT FAILURE HAS OCCURRED WITH AT LEAST ONE OTHER VEHICLE, DOCUMENTED HERE: … Look up ODI 11140621 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	22.9% ODI 10677002 · 29,000 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. Look up ODI 10677002 at NHTSA ↗	00.0% No examples available for this selection.	423.5% ODI 11348881 · 113,000 mi I WAS BACKING THE CAR WHEN THE STEERING BECAME STIFF AND A MESSAGE STATING 'POWER STEERING MALFUNCTION SEE OWNERS MANUAL' APPEARED. I TURNED THE CAR OFF AND RESTARTED AN HOUR LATER AND THE SAME MESSAGE APPEARED. STEERING WAS VERY DIFFICULT. THANKFULLY, IT DIDN'T HAPPEN AT A HIGH SPEED OR TURNING. Look up ODI 11348881 at NHTSA ↗	00.0% No examples available for this selection.	16.3% ODI 10620788 · 3,260 mi STARTED IGNITION, IDLE FOR ABOUT 3 MINS WARMING UP THE ENGINE. PREPED TO LEAVE TO CURRENT DESIGNATION. REVERSE, PULLING OUT TO THE RIGHT I TURN MY STEERING WHEEL ALL THE WAY TO THE RIGHT, CAR SHUTS OFF, ALL LIGHTS APPEAR ON THE DASH. TURN OFF AND RESTARTED. AND CONTINUE TO DRIVE IN REVERSE REPEATING THE STEERING TO THE RIGHT... CAR STALLS AGAIN.... I FINALLY MAKE IT HOME BECAUSE I WAS NOT SURE IF THE CAR WAS SAFE TO DRIVE. I PARKED, TURNED ALL THE WAY TO THE RIGHT MADE A WEIRD IDLE NOISE MAYBE 4X LOUDER THEN STANDARD BUT DEEPER. AND BOOM STALL… Look up ODI 10620788 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11509682 The steering wheel tilt feature is stuck in the up position. Look up ODI 11509682 at NHTSA ↗
Structure:Body	34.4% ODI 10446730 IN JUNE 2011, I WAS DRIVING AT ABOUT 55 MPH WHEN THE WINDSHIELD CRACKED AND BROKE ON THE PASSENGER SIDE, IN THE CORNER, ABOUT MIDWAY BETWEEN THE TOP AND THE BOTTOM. AT TIME OF THE BREAK, THERE WAS AN IMPACT SOUND, AS IF A PEBBLE HAD HIT THE WINDSHIELD, BUT I DIDN'T SEE ANY OBJECT. THE WINDSHIELD WAS REPLACED ABOUT TWO WEEKS LATER. IN OCTOBER 2011, THE WINDSHIELD BROKE AGAIN IN JUST ABOUT THE SAME SPOT ON THE WINDSHIELD, UNDER THE SAME DRIVING CONDITIONS, THIS TIME IN A DIFFERENT STATE. IT JUST SEEM LIKE AN UNLIKELY COINCIDENT. COULD THERE BE A… Look up ODI 10446730 at NHTSA ↗	11.6% ODI 11352674 · 132,000 mi THE SUN ROOF MAKES A LOUD CRACKING NOISE WHEN YOU HIT CERTAIN BUMPS OR DIPS IN THE ROAD. IT DOES IT MORE WHEN THE WEATHER IS HOT. I HAVE NOTICED THAT CERTAIN MODELS YEARS HAVE BEEN RECALLED. THIS CAR DEFINITELY HAS A SUNROOF ISSUE AND ITS HAD THIS PROBLEM SINCE I PURCHASED IT ABOUT A YEAR AGO Look up ODI 11352674 at NHTSA ↗	00.0% No examples available for this selection.	318.8% ODI 10965984 · 60 mi FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. Look up ODI 10965984 at NHTSA ↗	16.3% ODI 11256099 · 61,950 mi TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E550. WHILE DRIVING AT LOW SPEEDS, THE REAR PASSENGER SIDE SPEAKER AND WINDOW BEGAN TO SMOKE. THERE WAS ALSO AN ABNORMAL RUBBER AND BURNING ODOR AND A CRACKING NOISE EMERGING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,950. Look up ODI 11256099 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Unknown Or Other	45.9% ODI 11066132 · 84,000 mi THE AIR SUSPENSION INTERMITTENTLY DROPS THE CAR, RESULTING IN A WARNING LIGHT THAT SAYS CAR TOO LOW, PULL OVER. YOU HAVE TO STOP THE CAR WHEREVER IT HAPPENS IMMEDIATELY AS THE CAR IS SO LOW IT RUBS THE WHEELS ON THE WHEEL WELLS. I'VE HAD TO STOP ON THE SIDE OF TWO DIFFERENT FREEWAYS AND UP IN THE MOUNTAINS WHEN IT WAS 10 DEGREES OUTSIDE. IT WILL USUALLY RAISE BACK UP IF YOU TURN THE CAR OFF AND ON SEVERAL TIMES, BUT SOMETIMES IT MAY TAKE MUCH LONGER FOR IT TO RAISE BACK UP. SOMETIMES WHEN I COME OUT IN THE MORNING THE CAR HAS LOWERED AS WEL… Look up ODI 11066132 at NHTSA ↗	34.9% ODI 11483014 The passenger door will not open from the inside. The vehicle has not been inspected by any parties yet. No warning messages are currently displayed. Look up ODI 11483014 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 10872524 COLLISION HAZARD WARNING. NEITHER THE VISUAL WARNING ON THE DASH OR THE AUDIO WARNING WORKS PROPERLY. THE VISUAL AND AUDIO WARNING WILL ACTIVATE WHEN THERE ARE NO CARS ANYWHERE IN THE VICINITY. BUT IF A CARS SLOWS OR STOPS SUDDENLY IN FRONT, THERE WILL BE NO VISUAL OR AUDIO WARNING. Look up ODI 10872524 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	11.5% ODI 11119751 THE AIRMATIC SUSPENSION HAS MALFUNCTIONED! THE AIR SPRINGS STARTED DEFLATING OVER NIGHT SOMETIMES JUST ON OTHER NIGHTS ALL THEM AND THEN OTHER NIGHTS NOT AT ALL NOW THEY WILL NOT INFLATE AT ALL AND IS UNDRIVABLE. ALSO THE COOLING FAN RUNS CONSTANTLY IF THE CAR IS RUNNING! Look up ODI 11119751 at NHTSA ↗	23.3% ODI 10648992 BEGINNING SOMETIME IN MAY 2013, THE CAR BEGAN LEAKING FUMES INTO THE PASSENGER CABIN WHICH MADE ME VERY ILL. AFTER TAKING IT TO BOTH PARK PLACE MERCEDES HERE IN DALLAS, AND THEN MERCEDES BENZ OF PLANO, NEITHER SERVICE DEPARTMENT COULD DETERMINE WHAT WAS WRONG WITH THE VEHICLE. AFTER REPEATED ATTEMPTS TO GET TO THE BOTTOM OF THE MATTER WITH PARK PLACE, I TOOK IT TO MERCEDES BENZ OF PLANO IN NOVEMBER 2013. THEY EVALUATED THE CAR, CHANGED THE BATTERY, AND GAVE THE CAR BACK TO ME IN DECEMBER OF 2013 FOR A WEEKEND, CLAIMING IT WAS FIXED. THE CAR,… Look up ODI 10648992 at NHTSA ↗	00.0% No examples available for this selection.	16.3% ODI 10965984 · 60 mi FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. Look up ODI 10965984 at NHTSA ↗	16.3% ODI 11164710 · 60,240 mi CUSTOMER RAN CAR OUT OF OIL DESTROYING ENGINE AND TURBO'S TOTAL COST OF REPAIR IS 25,000 Look up ODI 11164710 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Air Bags	34,125–86,750 mi	59,486 mi	16	ODI 10992320 · 97,000 mi THIS DESCRIPTION, EXACTLY AS YOU ENTER IT, MAY APPEAR IN A PUBLIC NHTSA DATABASE. DO NOT INCLUDE ANY PERSONAL INFORMATION (NAME, STREET/EMAIL ADDRESS, PHONE NUMBER, SOCIAL SECURITY/DRIVER LICENSE NUMBER, VEHICLE IDENTIFICATION NUMBER (VIN), ETC.). Look up ODI 10992320 at NHTSA ↗ ODI 11045475 · 37,000 mi TAKATA RECALL. WAS INFORMED OF AIRBAG DEFECTIVE CONDITION OVER A YEAR AGO AND NOTHING HAS BEEN DONE TO DATE BY THE MERCEDES DEALERSHIP Look up ODI 11045475 at NHTSA ↗ ODI 11045864 · 74,980 mi AIR SUSPENSION SYSTEM IS DEFECTIVE Look up ODI 11045864 at NHTSA ↗
Suspension	48,300–94,173 mi	71,000 mi	39	ODI 10678175 · 49,600 mi THIS MY SECOND VEHICLE FROM MB AND AGAIN ONE WITH AIR SUSPENSION. THIS TIME THIS CAR IS ONLY 5 YEARS OLD WITH LESS THAN 50K MILES AND THE AIR SUSPENSION IS GOING OUT, EVEN THOUGH THE FRONT SUSPENSION HAD ALREADY BEEN REPLACED, LEFT AND RIGHT, AT ONLY 43K MILES. THIS AIR SUSPENSION IS A LEMON PRODUCT AND I DEMAND ALL W212 AIR SUSPENSION OWNERS E550, E63AMG TO REPORT THIS ISSUE TO GET RESOLVED. TR Look up ODI 10678175 at NHTSA ↗ ODI 10678450 · 60,532 mi AIR SUSPENSION IS LEAKING AIR OVER A COUPLE OF DAYS. TR Look up ODI 10678450 at NHTSA ↗ ODI 10678475 · 45,600 mi FRONT AIR STRUTS SUSPENSION FAILED WHEN CAR ISN'T IN USE. THE CAR WAS PARKED IN THE GARAGE AND GOT DOWN. PART # 212-320-31-38 PART # 212-320-32-38 THERE ARE A LOT OF INCIDENTS OR CONCERN REPORTED WITH THIS SPECIFIC MERCEDES BENZ AIR SUSPENSION SYSTEM. MERCEDES BENZ NOT COVER THIS ISSUE BY MANUFACTURE DEFECTIVE OR BY WARRANTY. EACH AIR STRUT LIST PRICE COST IS $3,598.41 FOR A TOTAL QUANTITY FOR THE SET $7,196.82 + TAX + INSTALLATION COST. INCREDIBLE AND RIDICULOUS HIGHLY COST FOR AN AIR STRUTS SET REPLACEMENT. PLEASE INVESTIGATE IT. … Look up ODI 10678475 at NHTSA ↗
Electrical System	Too few reports for a range	47,250 mi	4 (sparse)	ODI 11406755 · 125,000 mi THE VEHICLE SLAMS ITSELF INTO PARK WHEN MOVING UNDER 5MPH. THIS MOSTLY OCCURS WHEN TEMPERATURES ARE ABOVE ABOUT 75-80 DEGREES FAHRENHEIT. Look up ODI 11406755 at NHTSA ↗ ODI 10934672 · 25,500 mi TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E550. WHILE ATTEMPTING TO PUT ON THE DRIVER'S SIDE SEAT BELT, THE SEAT BELT FRACTURED. THERE WERE ALSO ELECTRICAL FAILURES IN THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT WOULD HAVE TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,500. THE VIN WAS NOT AVAILABLE. Look up ODI 10934672 at NHTSA ↗ ODI 11666601 · 69,000 mi The contact owns a 2012 Mercedes-Benz E550. The contact stated that while occupying the vehicle while the vehicle was parked, the ignition switch failed to detect the key fob. The vehicle was taken to an independent mechanic, where it was diagnosed that the electric steering rack had failed and needed to be replaced or reprogrammed. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the vehicle, but no assistance was provided. The contact was referred to the NHTSA Hotline for a… Look up ODI 11666601 at NHTSA ↗
Service Brakes	36,343–90,000 mi	77,000 mi	6	ODI 11164072 · 105,000 mi I PROCURED THE VEHICLES 32,000 MILES AS A CPO. IT HAD NEW BRAKE ROTORS ON IT. OVER THE NEXT 75,000 MILES THE BRAKE ROTORS HAD TO BE REPLACED 7 TIMES FOR WARPING AND DANGEROUSLY INCREASING STOPPING DISTANCES. THIS APPARENTLY NOT UNUSUAL FOR THIS VEHICLE. Look up ODI 11164072 at NHTSA ↗ ODI 10902081 · 25,124 mi BRAKE LINE CORRODED LEAKING. FUEL LINE CCORRODED Look up ODI 10902081 at NHTSA ↗ ODI 10722091 · 20,924 mi I HAVE HAD A 2013 MERCEDES-BENZ E550 FOR NEARLY THREE YEARS NOW AND LIKE IT IN MANY RESPECTS EXCEPT ONE. IT BOTHERS ME EVERY TIME I DRIVE SO MUCH SO THAT I FEEL COMPELLED TO GET IT OFF MY CHEST. WHEN I SLOW THE VEHICLE TO AN IMPERCEPTIBLE CRAWL, THE AUTOMATIC ADAPTIVE BRAKE ASSIST KICKS IN, BRINGING THE VEHICLE TO A SUDDEN, ABRUPT AND JERKY STOP UNLESS THE GEAR IS IN NEUTRAL. IT IS ANNOYING, ESPECIALLY WHEN YOU HAVE GUEST PASSENGERS. IT REFLECTS POORLY ON THE DRIVER AND THE EMBARRASSMENT IS REGRETFUL. I HAVE OWNED AND OPERATED LUXURY CARS … Look up ODI 10722091 at NHTSA ↗
Steering	29,000–69,000 mi	69,000 mi	5	ODI 10677002 · 29,000 mi TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. Look up ODI 10677002 at NHTSA ↗ ODI 11089991 · 69,000 mi MY CAR WAS ONLY 7 YEARS OLD AND NEEDED THE AIRBAGS REPLACE I CAN BE DRIVING MY CAR IN MY AIR BAGS TO GIVE OUT THAT IS VERY DANGEROUS I WAS AT LEAST GOING 75 MILES PER HOUR SCARED THE HELL OUT OF ME. AND THERE'S A RECALL FOR THE STEERING WHEEL OF THIS VEHICLE Look up ODI 11089991 at NHTSA ↗ ODI 11348881 · 113,000 mi I WAS BACKING THE CAR WHEN THE STEERING BECAME STIFF AND A MESSAGE STATING 'POWER STEERING MALFUNCTION SEE OWNERS MANUAL' APPEARED. I TURNED THE CAR OFF AND RESTARTED AN HOUR LATER AND THE SAME MESSAGE APPEARED. STEERING WAS VERY DIFFICULT. THANKFULLY, IT DIDN'T HAPPEN AT A HIGH SPEED OR TURNING. Look up ODI 11348881 at NHTSA ↗
Structure:Body	Too few reports for a range	76,975 mi	4 (sparse)	ODI 11352674 · 132,000 mi THE SUN ROOF MAKES A LOUD CRACKING NOISE WHEN YOU HIT CERTAIN BUMPS OR DIPS IN THE ROAD. IT DOES IT MORE WHEN THE WEATHER IS HOT. I HAVE NOTICED THAT CERTAIN MODELS YEARS HAVE BEEN RECALLED. THIS CAR DEFINITELY HAS A SUNROOF ISSUE AND ITS HAD THIS PROBLEM SINCE I PURCHASED IT ABOUT A YEAR AGO Look up ODI 11352674 at NHTSA ↗ ODI 10965984 · 60 mi FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. Look up ODI 10965984 at NHTSA ↗ ODI 11483266 · 92,000 mi Rear frame and brake line damage due to rust and corrosion Problems identified by euro Motorcars Devon (car dealer) Car will not pass safety inspection Outside manufacturer warranty considerations Outside extended warranty considerations Look up ODI 11483266 at NHTSA ↗
Unknown Or Other	Too few reports for a range	89,500 mi	2 (sparse)	ODI 11066132 · 84,000 mi THE AIR SUSPENSION INTERMITTENTLY DROPS THE CAR, RESULTING IN A WARNING LIGHT THAT SAYS CAR TOO LOW, PULL OVER. YOU HAVE TO STOP THE CAR WHEREVER IT HAPPENS IMMEDIATELY AS THE CAR IS SO LOW IT RUBS THE WHEELS ON THE WHEEL WELLS. I'VE HAD TO STOP ON THE SIDE OF TWO DIFFERENT FREEWAYS AND UP IN THE MOUNTAINS WHEN IT WAS 10 DEGREES OUTSIDE. IT WILL USUALLY RAISE BACK UP IF YOU TURN THE CAR OFF AND ON SEVERAL TIMES, BUT SOMETIMES IT MAY TAKE MUCH LONGER FOR IT TO RAISE BACK UP. SOMETIMES WHEN I COME OUT IN THE MORNING THE CAR HAS LOWERED AS WEL… Look up ODI 11066132 at NHTSA ↗ ODI 11071574 · 95,000 mi AIRMATIC SUSPENSION FAILURE. CAR HAS EXCESSIVE LOWERING AFTER OVERNIGHT PERIOD OF SITTING AND UNEVEN RIDE. Look up ODI 11071574 at NHTSA ↗
Engine	Too few reports for a range	30,150 mi	2 (sparse)	ODI 10965984 · 60 mi FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. Look up ODI 10965984 at NHTSA ↗ ODI 11164710 · 60,240 mi CUSTOMER RAN CAR OUT OF OIL DESTROYING ENGINE AND TURBO'S TOTAL COST OF REPAIR IS 25,000 Look up ODI 11164710 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	1	None	ODI 11627957 Dealer reports that, in addition to the dangerous corrosion on rear subframe covered by the extended warranty program, the rear brake lines are dangerously corroded and may fail at any time. I inquired about how this is even possible as I am accustomed to vehicles with cupronickel brake lines that do not corrode. I was told they are merely enameled steel on this model and prone to premature corrosion where they are mounted to the chassis with plastic clips that wear off the enamel and allow premature corrosion and eventually catastrophic failur… Look up ODI 11627957 at NHTSA ↗
2024-12	1	None	ODI 11629095 The contact owned a 2012 Mercedes-Benz E550. The contact stated while her husband was driving 20-25 MPH and making a right turn, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact's husband stood on the brake pedal; however, the vehicle failed to respond and crashed into a small ditch. The contact was occupying the front passenger's side seat at the time of the incident. The contact was unsure whether there was a warning light illuminated. The air bags deployed. The contact stated t… Look up ODI 11629095 at NHTSA ↗
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	1	None	ODI 11666601 · 69,000 mi The contact owns a 2012 Mercedes-Benz E550. The contact stated that while occupying the vehicle while the vehicle was parked, the ignition switch failed to detect the key fob. The vehicle was taken to an independent mechanic, where it was diagnosed that the electric steering rack had failed and needed to be replaced or reprogrammed. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the vehicle, but no assistance was provided. The contact was referred to the NHTSA Hotline for a… Look up ODI 11666601 at NHTSA ↗
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	1	None	ODI 11760829 UNKNOWN. I was vacuuming the car and it went dark. Then in the instrument cluster was a PRE-safe warning light, then a PRE-Safe functionality message. Then the car would not start or crank nothing. The car wakes up when I put the key in and after a few seconds goes dark. I saw a recall campaign number 22V-168 and 2022040003. Cannot get help. Vehicle is available for inspection but cannot drive it. I was not even driving the car it was parked. Trying to get manufacturer to check the recall same symptoms. no one has check on it. Tried to get VMI … Look up ODI 11760829 at NHTSA ↗
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2016: 1 complaints · 2017: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2016	0	1	1
2017	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2016	1	0	0
2017	2	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Air Bags	Suspension	Electrical System	Service Brakes	Steering	Structure:Body	Unknown Or Other	Engine
Air Bags	—	3 ODI 11045864 · 74,980 mi AIR SUSPENSION SYSTEM IS DEFECTIVE Look up ODI 11045864 at NHTSA ↗ ODI 11288011 · 119,500 mi FAULTY FRONT AIR SUSPENSION LEAKS AIR Look up ODI 11288011 at NHTSA ↗ ODI 11340500 · 116,000 mi WHEN VEHICLE IS PARKED OVERNIGHT THE FRONT SUSPENSION FREQUENTLY DROPS LOW TO THE GROUND WITH ERROR MESSAGE "VEHICLE TOO LOW". VEHICLE LOSES AIR SUSPENSION ABILITY TO DRIVE IN LOWERED POSITION. Look up ODI 11340500 at NHTSA ↗	0	1 ODI 11140621 · 84,000 mi IN STOP AND GO TRAFFIC APPROACHING AN INTERSECTION ON A WET ROAD, THE CAN BUS FAILED, DISABLING ALL OR NEARLY ALL SAFETY SYSTEMS. AT THE TIME, NUMEROUS WARNING MESSAGES AND LIGHTS APPEARED ON THE DASH FOR SRS, ABS, SEATBELT PRETENSIONER, ETC. THE ENGINE WOULD NOT TURN OFF USING THE START-STOP BUTTON, AND THE VEHICLE WOULD NOT SHIFT OUT OF DRIVE. ACCORDING THE DEALER SERVICE CENTER, A REAR BLIND SPOT RADAR SENSOR IS CORRODED, AND CAUSED A SHORT IN THE CAN BUS. THIS EXACT FAILURE HAS OCCURRED WITH AT LEAST ONE OTHER VEHICLE, DOCUMENTED HERE: … Look up ODI 11140621 at NHTSA ↗	1 ODI 11089991 · 69,000 mi MY CAR WAS ONLY 7 YEARS OLD AND NEEDED THE AIRBAGS REPLACE I CAN BE DRIVING MY CAR IN MY AIR BAGS TO GIVE OUT THAT IS VERY DANGEROUS I WAS AT LEAST GOING 75 MILES PER HOUR SCARED THE HELL OUT OF ME. AND THERE'S A RECALL FOR THE STEERING WHEEL OF THIS VEHICLE Look up ODI 11089991 at NHTSA ↗	0	0	0
Suspension	3 ODI 11045864 · 74,980 mi AIR SUSPENSION SYSTEM IS DEFECTIVE Look up ODI 11045864 at NHTSA ↗ ODI 11288011 · 119,500 mi FAULTY FRONT AIR SUSPENSION LEAKS AIR Look up ODI 11288011 at NHTSA ↗ ODI 11340500 · 116,000 mi WHEN VEHICLE IS PARKED OVERNIGHT THE FRONT SUSPENSION FREQUENTLY DROPS LOW TO THE GROUND WITH ERROR MESSAGE "VEHICLE TOO LOW". VEHICLE LOSES AIR SUSPENSION ABILITY TO DRIVE IN LOWERED POSITION. Look up ODI 11340500 at NHTSA ↗	—	0	1 ODI 11071611 · 70,000 mi 1- NEW COMPLETE BRAKE JOBS DONE BY MERCEDES DEALER BUT THE SHUDDER ALWAYS THERE. TOOK THEM TO MERCEDES DEALER AGAIN FOR INSPECTION AND PAID $90.00 PLUS. NOTHING WRONG BUT THE SHUDDER IS STILL THERE. 2- REAR SUSPENSION KEEP DROPPING OVERNIGHT PARK IN A GARAGE. Look up ODI 11071611 at NHTSA ↗	0	3 ODI 11484385 Rear control arm attachment to subframe snapped off at the weld during breaking Look up ODI 11484385 at NHTSA ↗ ODI 10965984 · 60 mi FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. Look up ODI 10965984 at NHTSA ↗ ODI 11518503 While under a hard stop the vehicle’s rear end started to swing back and forth suddenly causing loss of control of the vehicle. Mercedes Benz diagnosed the problem as a rusted through subframe which they’ve said is a “known issue” and extended the warranty on the part. The part is unavailable and there’s no ETA from Mercedes which means that the vehicle is unsafe to drive and cannot be repaired. Look up ODI 11518503 at NHTSA ↗	1 ODI 11071574 · 95,000 mi AIRMATIC SUSPENSION FAILURE. CAR HAS EXCESSIVE LOWERING AFTER OVERNIGHT PERIOD OF SITTING AND UNEVEN RIDE. Look up ODI 11071574 at NHTSA ↗	2 ODI 11119751 THE AIRMATIC SUSPENSION HAS MALFUNCTIONED! THE AIR SPRINGS STARTED DEFLATING OVER NIGHT SOMETIMES JUST ON OTHER NIGHTS ALL THEM AND THEN OTHER NIGHTS NOT AT ALL NOW THEY WILL NOT INFLATE AT ALL AND IS UNDRIVABLE. ALSO THE COOLING FAN RUNS CONSTANTLY IF THE CAR IS RUNNING! Look up ODI 11119751 at NHTSA ↗ ODI 10965984 · 60 mi FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. Look up ODI 10965984 at NHTSA ↗
Electrical System	0	0	—	0	4 ODI 11521883 My car will not start and I get a message stating "Remove key from ignition" every time I insert the key to try to start the car. It appears that the ESL has failed. I have visited several MB forums and it appears that this is a common issue, regardless of car mileage. This is a factory defect that really needs to be recalled and fixed. Look up ODI 11521883 at NHTSA ↗ ODI 11570918 The Electronic Steering Lock (ESL) will fail and cause the vehicle to become disabled. The failure of this part will leave the owner strained and unable to use any functions of the car. You can’t even put the vehicle into neutral to move the vehicle. Everything is locked. There have been numerous reports of this failure on various Mercedes Benz forums on the web. Also, many videos outlining this problem on YouTube. Yes, the problem has been reproduced by an independent repair facility. Mercedes Benz is aware of this problem regarding the ESL p… Look up ODI 11570918 at NHTSA ↗ ODI 11666601 · 69,000 mi The contact owns a 2012 Mercedes-Benz E550. The contact stated that while occupying the vehicle while the vehicle was parked, the ignition switch failed to detect the key fob. The vehicle was taken to an independent mechanic, where it was diagnosed that the electric steering rack had failed and needed to be replaced or reprogrammed. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the vehicle, but no assistance was provided. The contact was referred to the NHTSA Hotline for a… Look up ODI 11666601 at NHTSA ↗	0	2 ODI 11482579 My car has this issue that when I am slowing down it will automatically shift to park and will not let me shift to drive until I turn the car off and on. When rolling to a stop, I've had a few instances where the car shifts to park and the car behind me almost hits me due to the car shifting on its own and not allowing me to proceed with the flow of traffic. This puts not only me, but the person behind me at risk. I took the car to a mechanic and he stated that there was no recall for this issue but that I should contact you (NHTSA). The mechan… Look up ODI 11482579 at NHTSA ↗ ODI 11493623 The issue with the vehicle's electrical causing power to the starter to stay on even after the vehicle is in the park and turned off, the starter's Solenoid and other electrical parts burn, its a serious fire hazard and needs to be addressed immediately. Look up ODI 11493623 at NHTSA ↗	1 ODI 11493623 The issue with the vehicle's electrical causing power to the starter to stay on even after the vehicle is in the park and turned off, the starter's Solenoid and other electrical parts burn, its a serious fire hazard and needs to be addressed immediately. Look up ODI 11493623 at NHTSA ↗
Service Brakes	1 ODI 11140621 · 84,000 mi IN STOP AND GO TRAFFIC APPROACHING AN INTERSECTION ON A WET ROAD, THE CAN BUS FAILED, DISABLING ALL OR NEARLY ALL SAFETY SYSTEMS. AT THE TIME, NUMEROUS WARNING MESSAGES AND LIGHTS APPEARED ON THE DASH FOR SRS, ABS, SEATBELT PRETENSIONER, ETC. THE ENGINE WOULD NOT TURN OFF USING THE START-STOP BUTTON, AND THE VEHICLE WOULD NOT SHIFT OUT OF DRIVE. ACCORDING THE DEALER SERVICE CENTER, A REAR BLIND SPOT RADAR SENSOR IS CORRODED, AND CAUSED A SHORT IN THE CAN BUS. THIS EXACT FAILURE HAS OCCURRED WITH AT LEAST ONE OTHER VEHICLE, DOCUMENTED HERE: … Look up ODI 11140621 at NHTSA ↗	1 ODI 11071611 · 70,000 mi 1- NEW COMPLETE BRAKE JOBS DONE BY MERCEDES DEALER BUT THE SHUDDER ALWAYS THERE. TOOK THEM TO MERCEDES DEALER AGAIN FOR INSPECTION AND PAID $90.00 PLUS. NOTHING WRONG BUT THE SHUDDER IS STILL THERE. 2- REAR SUSPENSION KEEP DROPPING OVERNIGHT PARK IN A GARAGE. Look up ODI 11071611 at NHTSA ↗	0	—	0	1 ODI 11483266 · 92,000 mi Rear frame and brake line damage due to rust and corrosion Problems identified by euro Motorcars Devon (car dealer) Car will not pass safety inspection Outside manufacturer warranty considerations Outside extended warranty considerations Look up ODI 11483266 at NHTSA ↗	0	0
Steering	1 ODI 11089991 · 69,000 mi MY CAR WAS ONLY 7 YEARS OLD AND NEEDED THE AIRBAGS REPLACE I CAN BE DRIVING MY CAR IN MY AIR BAGS TO GIVE OUT THAT IS VERY DANGEROUS I WAS AT LEAST GOING 75 MILES PER HOUR SCARED THE HELL OUT OF ME. AND THERE'S A RECALL FOR THE STEERING WHEEL OF THIS VEHICLE Look up ODI 11089991 at NHTSA ↗	0	4 ODI 11521883 My car will not start and I get a message stating "Remove key from ignition" every time I insert the key to try to start the car. It appears that the ESL has failed. I have visited several MB forums and it appears that this is a common issue, regardless of car mileage. This is a factory defect that really needs to be recalled and fixed. Look up ODI 11521883 at NHTSA ↗ ODI 11570918 The Electronic Steering Lock (ESL) will fail and cause the vehicle to become disabled. The failure of this part will leave the owner strained and unable to use any functions of the car. You can’t even put the vehicle into neutral to move the vehicle. Everything is locked. There have been numerous reports of this failure on various Mercedes Benz forums on the web. Also, many videos outlining this problem on YouTube. Yes, the problem has been reproduced by an independent repair facility. Mercedes Benz is aware of this problem regarding the ESL p… Look up ODI 11570918 at NHTSA ↗ ODI 11666601 · 69,000 mi The contact owns a 2012 Mercedes-Benz E550. The contact stated that while occupying the vehicle while the vehicle was parked, the ignition switch failed to detect the key fob. The vehicle was taken to an independent mechanic, where it was diagnosed that the electric steering rack had failed and needed to be replaced or reprogrammed. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the vehicle, but no assistance was provided. The contact was referred to the NHTSA Hotline for a… Look up ODI 11666601 at NHTSA ↗	0	—	0	0	0
Structure:Body	0	3 ODI 11484385 Rear control arm attachment to subframe snapped off at the weld during breaking Look up ODI 11484385 at NHTSA ↗ ODI 10965984 · 60 mi FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. Look up ODI 10965984 at NHTSA ↗ ODI 11518503 While under a hard stop the vehicle’s rear end started to swing back and forth suddenly causing loss of control of the vehicle. Mercedes Benz diagnosed the problem as a rusted through subframe which they’ve said is a “known issue” and extended the warranty on the part. The part is unavailable and there’s no ETA from Mercedes which means that the vehicle is unsafe to drive and cannot be repaired. Look up ODI 11518503 at NHTSA ↗	0	1 ODI 11483266 · 92,000 mi Rear frame and brake line damage due to rust and corrosion Problems identified by euro Motorcars Devon (car dealer) Car will not pass safety inspection Outside manufacturer warranty considerations Outside extended warranty considerations Look up ODI 11483266 at NHTSA ↗	0	—	0	1 ODI 10965984 · 60 mi FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. Look up ODI 10965984 at NHTSA ↗
Unknown Or Other	0	1 ODI 11071574 · 95,000 mi AIRMATIC SUSPENSION FAILURE. CAR HAS EXCESSIVE LOWERING AFTER OVERNIGHT PERIOD OF SITTING AND UNEVEN RIDE. Look up ODI 11071574 at NHTSA ↗	2 ODI 11482579 My car has this issue that when I am slowing down it will automatically shift to park and will not let me shift to drive until I turn the car off and on. When rolling to a stop, I've had a few instances where the car shifts to park and the car behind me almost hits me due to the car shifting on its own and not allowing me to proceed with the flow of traffic. This puts not only me, but the person behind me at risk. I took the car to a mechanic and he stated that there was no recall for this issue but that I should contact you (NHTSA). The mechan… Look up ODI 11482579 at NHTSA ↗ ODI 11493623 The issue with the vehicle's electrical causing power to the starter to stay on even after the vehicle is in the park and turned off, the starter's Solenoid and other electrical parts burn, its a serious fire hazard and needs to be addressed immediately. Look up ODI 11493623 at NHTSA ↗	0	0	0	—	1 ODI 11493623 The issue with the vehicle's electrical causing power to the starter to stay on even after the vehicle is in the park and turned off, the starter's Solenoid and other electrical parts burn, its a serious fire hazard and needs to be addressed immediately. Look up ODI 11493623 at NHTSA ↗
Engine	0	2 ODI 11119751 THE AIRMATIC SUSPENSION HAS MALFUNCTIONED! THE AIR SPRINGS STARTED DEFLATING OVER NIGHT SOMETIMES JUST ON OTHER NIGHTS ALL THEM AND THEN OTHER NIGHTS NOT AT ALL NOW THEY WILL NOT INFLATE AT ALL AND IS UNDRIVABLE. ALSO THE COOLING FAN RUNS CONSTANTLY IF THE CAR IS RUNNING! Look up ODI 11119751 at NHTSA ↗ ODI 10965984 · 60 mi FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. Look up ODI 10965984 at NHTSA ↗	1 ODI 11493623 The issue with the vehicle's electrical causing power to the starter to stay on even after the vehicle is in the park and turned off, the starter's Solenoid and other electrical parts burn, its a serious fire hazard and needs to be addressed immediately. Look up ODI 11493623 at NHTSA ↗	0	0	1 ODI 10965984 · 60 mi FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. Look up ODI 10965984 at NHTSA ↗	1 ODI 11493623 The issue with the vehicle's electrical causing power to the starter to stay on even after the vehicle is in the park and turned off, the starter's Solenoid and other electrical parts burn, its a serious fire hazard and needs to be addressed immediately. Look up ODI 11493623 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

6 patterns with matching reports.

Warning lights and dashboard alerts

9 mentions · 4.9% of complaints

Median mileage: 82,000 mi (4 usable records).

ODI 11066132 · 84,000 mi

THE AIR SUSPENSION INTERMITTENTLY DROPS THE CAR, RESULTING IN A WARNING LIGHT THAT SAYS CAR TOO LOW, PULL OVER. YOU HAVE TO STOP THE CAR WHEREVER IT HAPPENS IMMEDIATELY AS THE CAR IS SO LOW IT RUBS THE WHEELS ON THE WHEEL WELLS. I'VE HAD TO STOP ON THE SIDE OF TWO DIFFERENT FREEWAYS AND UP IN THE MOUNTAINS WHEN IT WAS 10 DEGREES OUTSIDE. IT WILL USUALLY RAISE BACK UP IF YOU TURN THE CAR OFF AND ON SEVERAL TIMES, BUT SOMETIMES IT MAY TAKE MUCH LONGER FOR IT TO RAISE BACK UP. SOMETIMES WHEN I COME OUT IN THE MORNING THE CAR HAS LOWERED AS WEL…

Look up ODI 11066132 at NHTSA ↗

ODI 11435694

Rear K Frame front part has completely rusted out. Mount ripped trail arm. Both rear tires were ready to shoot off. This was confirmed by a mechanic when the car was being serviced after the check engine light came on one day before taking it to be serviced. The car is not drivable. It only has 60,000 miles on it. It was always serviced at the Mercedes dealers. It appears as a defective part.

Look up ODI 11435694 at NHTSA ↗

ODI 11477434 · 149,200 mi

The contact owns a 2010 Mercedes-Benz E-550. The contact stated that while driving approximately 70 MPH, the rear subframe fractured. The contact went across the highway but was able to regain control of the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 149,200.

Look up ODI 11477434 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

4 mentions · 2.2% of complaints

Median mileage: 20,800 mi (1 usable records).

ODI 11629095

The contact owned a 2012 Mercedes-Benz E550. The contact stated while her husband was driving 20-25 MPH and making a right turn, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact's husband stood on the brake pedal; however, the vehicle failed to respond and crashed into a small ditch. The contact was occupying the front passenger's side seat at the time of the incident. The contact was unsure whether there was a warning light illuminated. The air bags deployed. The contact stated t…

Look up ODI 11629095 at NHTSA ↗

ODI 11576789 · 20,800 mi

The contact owns a 2013 Mercedes-Benz E550. The contact stated while driving approximately 35 MPH and depressing the vehicle brake pedal, the vehicle failed to immediately stop. During the failure, the "Forward Collision Avoidance" feature had malfunctioned. The contact stated that the failure had occurred on two separate occasions. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The failure mileage was 20,800.

Look up ODI 11576789 at NHTSA ↗

ODI 11495654

Parking brake pedal assembly failed. Yes it's available for inspection. My home is on a hill, a functioning parking brake is required to prevent the vehicle from rolling. Personal mechanic identified issue and replaced part. There were no warning lights or lamps indicating an issue.

Look up ODI 11495654 at NHTSA ↗

Matching rule

Hard or delayed shifting

2 mentions · 1.1% of complaints

Median mileage: 25,462 mi (2 usable records).

ODI 10459541 · 30,000 mi

Look up ODI 10459541 at NHTSA ↗

ODI 10722091 · 20,924 mi

I HAVE HAD A 2013 MERCEDES-BENZ E550 FOR NEARLY THREE YEARS NOW AND LIKE IT IN MANY RESPECTS EXCEPT ONE. IT BOTHERS ME EVERY TIME I DRIVE SO MUCH SO THAT I FEEL COMPELLED TO GET IT OFF MY CHEST. WHEN I SLOW THE VEHICLE TO AN IMPERCEPTIBLE CRAWL, THE AUTOMATIC ADAPTIVE BRAKE ASSIST KICKS IN, BRINGING THE VEHICLE TO A SUDDEN, ABRUPT AND JERKY STOP UNLESS THE GEAR IS IN NEUTRAL. IT IS ANNOYING, ESPECIALLY WHEN YOU HAVE GUEST PASSENGERS. IT REFLECTS POORLY ON THE DRIVER AND THE EMBARRASSMENT IS REGRETFUL. I HAVE OWNED AND OPERATED LUXURY CARS …

Look up ODI 10722091 at NHTSA ↗

Matching rule

Stalling or loss of power

2 mentions · 1.1% of complaints

Median mileage: 68,630 mi (2 usable records).

ODI 11362961 · 134,000 mi

Look up ODI 11362961 at NHTSA ↗

ODI 10620788 · 3,260 mi

Look up ODI 10620788 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

2 mentions · 1.1% of complaints

Median mileage: 113,000 mi (1 usable records).

ODI 11348881 · 113,000 mi

I WAS BACKING THE CAR WHEN THE STEERING BECAME STIFF AND A MESSAGE STATING 'POWER STEERING MALFUNCTION SEE OWNERS MANUAL' APPEARED. I TURNED THE CAR OFF AND RESTARTED AN HOUR LATER AND THE SAME MESSAGE APPEARED. STEERING WAS VERY DIFFICULT. THANKFULLY, IT DIDN'T HAPPEN AT A HIGH SPEED OR TURNING.

Look up ODI 11348881 at NHTSA ↗

ODI 11570918

The Electronic Steering Lock (ESL) will fail and cause the vehicle to become disabled. The failure of this part will leave the owner strained and unable to use any functions of the car. You can’t even put the vehicle into neutral to move the vehicle. Everything is locked. There have been numerous reports of this failure on various Mercedes Benz forums on the web. Also, many videos outlining this problem on YouTube. Yes, the problem has been reproduced by an independent repair facility. Mercedes Benz is aware of this problem regarding the ESL p…

Look up ODI 11570918 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11760829

UNKNOWN. I was vacuuming the car and it went dark. Then in the instrument cluster was a PRE-safe warning light, then a PRE-Safe functionality message. Then the car would not start or crank nothing. The car wakes up when I put the key in and after a few seconds goes dark. I saw a recall campaign number 22V-168 and 2022040003. Cannot get help. Vehicle is available for inspection but cannot drive it. I was not even driving the car it was parked. Trying to get manufacturer to check the recall same symptoms. no one has check on it. Tried to get VMI …

Look up ODI 11760829 at NHTSA ↗

Matching rule