2015 Mercedes-Benz E550: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2015 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
Air Bags is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 1 |
| Unknown Or Other | 1 |
Air Bags: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2020 | 1 |
2016: 1; 2020: 1
Pattern summary
Air Bags leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10872524 · 2016-06-04 (June 4, 2016)
COLLISION HAZARD WARNING. NEITHER THE VISUAL WARNING ON THE DASH OR THE AUDIO WARNING WORKS PROPERLY. THE VISUAL AND AUDIO WARNING WILL ACTIVATE WHEN THERE ARE NO CARS ANYWHERE IN THE VICINITY. BUT IF A CARS SLOWS OR STOPS SUDDENLY IN FRONT, THERE WILL BE NO VISUAL OR AUDIO WARNING.
Owner-reported narrative. Look up ODI 10872524 at NHTSA ↗
Owner report 11316553 · 2020-03-06 (March 6, 2020)
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, MERCEDES-BENZ OF CHANDLER 7450 W ORCHID LN, CHANDLER, AZ 85226 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FA…
Owner-reported narrative. Look up ODI 11316553 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V627000 · Air Bags:Frontal
Reported: 2017-10-06 (October 6, 2017)
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign record ↗19V010000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2019-01-09 (January 9, 2019)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign record ↗19V787000 · Communication
Reported: 2019-11-01 (November 1, 2019)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|---|---|---|
| Air Bags | 3044.1%ODI 10894306TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. | 3252.5%ODI 10892524TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | 847.1%ODI 10477296 · 100 miTL* THE CONTACT OWNS A 2012 MERCEDES BENZ E550 (N/A). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG OFF WARNING INDICATOR ILLUMINATED WITH THE FRONT PASSENGER SEAT OCCUPIED. THE OCCUPANT'S WEIGHT WAS APPROXIMATELY ONE HUNDRED POUNDS. THE MALFUNCTION RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THEY INFORMED THE CONTACT THAT THE AIR BAGS WERE OPERATING PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100. | 850.0%ODI 11075047"TAKATA RECALL" THE REPAIR PARTS ARE NOT AVALIABLE TO CORRECT OR REPAIR THE PROBLEM. THIS IS THE PASSENGER SIDE AIR BAG, WHAT AM I TO DO. | 956.3%ODI 11140621 · 84,000 miIN STOP AND GO TRAFFIC APPROACHING AN INTERSECTION ON A WET ROAD, THE CAN BUS FAILED, DISABLING ALL OR NEARLY ALL SAFETY SYSTEMS. AT THE TIME, NUMEROUS WARNING MESSAGES AND LIGHTS APPEARED ON THE DASH FOR SRS, ABS, SEATBELT PRETENSIONER, ETC. THE ENGINE WOULD NOT TURN OFF USING THE START-STOP BUTTON, AND THE VEHICLE WOULD NOT SHIFT OUT OF DRIVE. ACCORDING THE DEALER SERVICE CENTER, A REAR BLIND SPOT RADAR SENSOR IS CORRODED, AND CAUSED A SHORT IN THE CAN BUS. THIS EXACT FAILURE HAS OCCURRED WITH AT LEAST ONE OTHER VEHICLE, DOCUMENTED HERE: … | 150.0%ODI 11316553TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, MERCEDES-BENZ OF CHANDLER 7450 W ORCHID LN, CHANDLER, AZ 85226 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FA… | 1100.0%ODI 11035143TAKATA AIR BAG RECALL. MERCEDES REFUSES TO REPLACE OR REPAIR. THEY SAID THERE IS NO REMEDY AVAILABLE. I FEEL VERY UNSAFE WITH THIS CAR. WE LIVE IN FLORIDA WHICH IS HIGH HUMIDITY STATE AND HIGH HUMIDITY CAN CAUSE THE AIR BAGS TO EXPLODE ON THEIR OWN AT ANY TIME. | 00.0%No examples available for this selection. |
| Suspension | 2739.7%ODI 10678175 · 49,600 miTHIS MY SECOND VEHICLE FROM MB AND AGAIN ONE WITH AIR SUSPENSION. THIS TIME THIS CAR IS ONLY 5 YEARS OLD WITH LESS THAN 50K MILES AND THE AIR SUSPENSION IS GOING OUT, EVEN THOUGH THE FRONT SUSPENSION HAD ALREADY BEEN REPLACED, LEFT AND RIGHT, AT ONLY 43K MILES. THIS AIR SUSPENSION IS A LEMON PRODUCT AND I DEMAND ALL W212 AIR SUSPENSION OWNERS E550, E63AMG TO REPORT THIS ISSUE TO GET RESOLVED. *TR | 1931.1%ODI 10897712 · 26,000 miI BOUGHT 2011 E550 BASE SEDAN LAST YEAR. IT HAD 25K MILES ON IT, AND 2 MONTHS LATER MY REAR SUSPENSION BEGAN LEAKING AND COST ME 2K IN REPAIRS. THE CAR WOULD LEAK OUT AIR FROM SUSPENSION OVER COUPLE HOURS. DEALER OR MY AFTERMARKET WARRANTY WOULDN'T COVER THIS PROBLEM BECAUSE IT'S NOT ON THE CONTRACT, BUT I'M NOT THE FIRST ONE WITH THIS ISSUE. WE SHOULDN'T BE BUYING NEW AIRBAG SUSPENSION ON A CAR THAT HAVEN'T HAD THE ORIGINAL TIRES REPLACED YET. | 15.9%ODI 11205025 · 110,000 miI AM NOW OFFICIALLY ON MY 3RD SET OF WHEELS, 16 FLAT TIRES, AND NOW HAD TO REPLACE EVERY SINGLE COMPONENT IN THE AIR SUSPENSION ALMOST 8K INTO THE REPAIRS | 318.8%ODI 10965984 · 60 miFROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Electrical System | 34.4%ODI 11406755 · 125,000 miTHE VEHICLE SLAMS ITSELF INTO PARK WHEN MOVING UNDER 5MPH. THIS MOSTLY OCCURS WHEN TEMPERATURES ARE ABOVE ABOUT 75-80 DEGREES FAHRENHEIT. | 11.6%ODI 11493623The issue with the vehicle's electrical causing power to the starter to stay on even after the vehicle is in the park and turned off, the starter's Solenoid and other electrical parts burn, its a serious fire hazard and needs to be addressed immediately. | 423.5%ODI 10934672 · 25,500 miTL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E550. WHILE ATTEMPTING TO PUT ON THE DRIVER'S SIDE SEAT BELT, THE SEAT BELT FRACTURED. THERE WERE ALSO ELECTRICAL FAILURES IN THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT WOULD HAVE TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,500. THE VIN WAS NOT AVAILABLE. | 00.0%No examples available for this selection. | 212.5%ODI 10620788 · 3,260 miSTARTED IGNITION, IDLE FOR ABOUT 3 MINS WARMING UP THE ENGINE. PREPED TO LEAVE TO CURRENT DESIGNATION. REVERSE, PULLING OUT TO THE RIGHT I TURN MY STEERING WHEEL ALL THE WAY TO THE RIGHT, CAR SHUTS OFF, ALL LIGHTS APPEAR ON THE DASH. TURN OFF AND RESTARTED. AND CONTINUE TO DRIVE IN REVERSE REPEATING THE STEERING TO THE RIGHT... CAR STALLS AGAIN.... I FINALLY MAKE IT HOME BECAUSE I WAS NOT SURE IF THE CAR WAS SAFE TO DRIVE. I PARKED, TURNED ALL THE WAY TO THE RIGHT MADE A WEIRD IDLE NOISE MAYBE 4X LOUDER THEN STANDARD BUT DEEPER. AND BOOM STALL… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11422919The contact owns a 2017 Mercedes-Benz E550. The contact received notification of NHTSA campaign number 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Service Brakes | 11.5%ODI 11164072 · 105,000 miI PROCURED THE VEHICLES 32,000 MILES AS A CPO. IT HAD NEW BRAKE ROTORS ON IT. OVER THE NEXT 75,000 MILES THE BRAKE ROTORS HAD TO BE REPLACED 7 TIMES FOR WARPING AND DANGEROUSLY INCREASING STOPPING DISTANCES. THIS APPARENTLY NOT UNUSUAL FOR THIS VEHICLE. | 23.3%ODI 10855669TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. UPON INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FAILURE WITH THE ADAPTIVE CRUISE CONTROL MAY HAVE BEEN ASSOCIATED WITH THE FRONT AND REAR BRAKING SYSTEM. AS THE FAILURE PROGRESSED, THE FRONT BRAKES OVERHEATED AND WARPED PREMATURELY DUE TO THE FRONT DISCS AND ROTORS. THE DEALER CONFIRMED THAT THE ROTORS WERE WARPED AND REPLACED THE FRONT AND REAR BRAKE PADS AND ROTORS. THE FAILURE RECURRED WITH THE BRAKES HAVING A STRONG SENSATION, OVERHEATING, AND CAUSED THE VEHICLE TO BE UNSTABLE WH… | 00.0%No examples available for this selection. | 318.8%ODI 10722091 · 20,924 miI HAVE HAD A 2013 MERCEDES-BENZ E550 FOR NEARLY THREE YEARS NOW AND LIKE IT IN MANY RESPECTS EXCEPT ONE. IT BOTHERS ME EVERY TIME I DRIVE SO MUCH SO THAT I FEEL COMPELLED TO GET IT OFF MY CHEST. WHEN I SLOW THE VEHICLE TO AN IMPERCEPTIBLE CRAWL, THE AUTOMATIC ADAPTIVE BRAKE ASSIST KICKS IN, BRINGING THE VEHICLE TO A SUDDEN, ABRUPT AND JERKY STOP UNLESS THE GEAR IS IN NEUTRAL. IT IS ANNOYING, ESPECIALLY WHEN YOU HAVE GUEST PASSENGERS. IT REFLECTS POORLY ON THE DRIVER AND THE EMBARRASSMENT IS REGRETFUL. I HAVE OWNED AND OPERATED LUXURY CARS … | 318.8%ODI 11140621 · 84,000 miIN STOP AND GO TRAFFIC APPROACHING AN INTERSECTION ON A WET ROAD, THE CAN BUS FAILED, DISABLING ALL OR NEARLY ALL SAFETY SYSTEMS. AT THE TIME, NUMEROUS WARNING MESSAGES AND LIGHTS APPEARED ON THE DASH FOR SRS, ABS, SEATBELT PRETENSIONER, ETC. THE ENGINE WOULD NOT TURN OFF USING THE START-STOP BUTTON, AND THE VEHICLE WOULD NOT SHIFT OUT OF DRIVE. ACCORDING THE DEALER SERVICE CENTER, A REAR BLIND SPOT RADAR SENSOR IS CORRODED, AND CAUSED A SHORT IN THE CAN BUS. THIS EXACT FAILURE HAS OCCURRED WITH AT LEAST ONE OTHER VEHICLE, DOCUMENTED HERE: … | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Steering | 22.9%ODI 10677002 · 29,000 miTL* THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. | 00.0%No examples available for this selection. | 423.5%ODI 11348881 · 113,000 miI WAS BACKING THE CAR WHEN THE STEERING BECAME STIFF AND A MESSAGE STATING 'POWER STEERING MALFUNCTION SEE OWNERS MANUAL' APPEARED. I TURNED THE CAR OFF AND RESTARTED AN HOUR LATER AND THE SAME MESSAGE APPEARED. STEERING WAS VERY DIFFICULT. THANKFULLY, IT DIDN'T HAPPEN AT A HIGH SPEED OR TURNING. | 00.0%No examples available for this selection. | 16.3%ODI 10620788 · 3,260 miSTARTED IGNITION, IDLE FOR ABOUT 3 MINS WARMING UP THE ENGINE. PREPED TO LEAVE TO CURRENT DESIGNATION. REVERSE, PULLING OUT TO THE RIGHT I TURN MY STEERING WHEEL ALL THE WAY TO THE RIGHT, CAR SHUTS OFF, ALL LIGHTS APPEAR ON THE DASH. TURN OFF AND RESTARTED. AND CONTINUE TO DRIVE IN REVERSE REPEATING THE STEERING TO THE RIGHT... CAR STALLS AGAIN.... I FINALLY MAKE IT HOME BECAUSE I WAS NOT SURE IF THE CAR WAS SAFE TO DRIVE. I PARKED, TURNED ALL THE WAY TO THE RIGHT MADE A WEIRD IDLE NOISE MAYBE 4X LOUDER THEN STANDARD BUT DEEPER. AND BOOM STALL… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11509682The steering wheel tilt feature is stuck in the up position. |
| Structure:Body | 34.4%ODI 10446730IN JUNE 2011, I WAS DRIVING AT ABOUT 55 MPH WHEN THE WINDSHIELD CRACKED AND BROKE ON THE PASSENGER SIDE, IN THE CORNER, ABOUT MIDWAY BETWEEN THE TOP AND THE BOTTOM. AT TIME OF THE BREAK, THERE WAS AN IMPACT SOUND, AS IF A PEBBLE HAD HIT THE WINDSHIELD, BUT I DIDN'T SEE ANY OBJECT. THE WINDSHIELD WAS REPLACED ABOUT TWO WEEKS LATER. IN OCTOBER 2011, THE WINDSHIELD BROKE AGAIN IN JUST ABOUT THE SAME SPOT ON THE WINDSHIELD, UNDER THE SAME DRIVING CONDITIONS, THIS TIME IN A DIFFERENT STATE. IT JUST SEEM LIKE AN UNLIKELY COINCIDENT. COULD THERE BE A… | 11.6%ODI 11352674 · 132,000 miTHE SUN ROOF MAKES A LOUD CRACKING NOISE WHEN YOU HIT CERTAIN BUMPS OR DIPS IN THE ROAD. IT DOES IT MORE WHEN THE WEATHER IS HOT. I HAVE NOTICED THAT CERTAIN MODELS YEARS HAVE BEEN RECALLED. THIS CAR DEFINITELY HAS A SUNROOF ISSUE AND ITS HAD THIS PROBLEM SINCE I PURCHASED IT ABOUT A YEAR AGO | 00.0%No examples available for this selection. | 318.8%ODI 10965984 · 60 miFROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. | 16.3%ODI 11256099 · 61,950 miTL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E550. WHILE DRIVING AT LOW SPEEDS, THE REAR PASSENGER SIDE SPEAKER AND WINDOW BEGAN TO SMOKE. THERE WAS ALSO AN ABNORMAL RUBBER AND BURNING ODOR AND A CRACKING NOISE EMERGING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,950. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Unknown Or Other | 45.9%ODI 11066132 · 84,000 miTHE AIR SUSPENSION INTERMITTENTLY DROPS THE CAR, RESULTING IN A WARNING LIGHT THAT SAYS CAR TOO LOW, PULL OVER. YOU HAVE TO STOP THE CAR WHEREVER IT HAPPENS IMMEDIATELY AS THE CAR IS SO LOW IT RUBS THE WHEELS ON THE WHEEL WELLS. I'VE HAD TO STOP ON THE SIDE OF TWO DIFFERENT FREEWAYS AND UP IN THE MOUNTAINS WHEN IT WAS 10 DEGREES OUTSIDE. IT WILL USUALLY RAISE BACK UP IF YOU TURN THE CAR OFF AND ON SEVERAL TIMES, BUT SOMETIMES IT MAY TAKE MUCH LONGER FOR IT TO RAISE BACK UP. SOMETIMES WHEN I COME OUT IN THE MORNING THE CAR HAS LOWERED AS WEL… | 34.9%ODI 11483014The passenger door will not open from the inside. The vehicle has not been inspected by any parties yet. No warning messages are currently displayed. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10872524COLLISION HAZARD WARNING. NEITHER THE VISUAL WARNING ON THE DASH OR THE AUDIO WARNING WORKS PROPERLY. THE VISUAL AND AUDIO WARNING WILL ACTIVATE WHEN THERE ARE NO CARS ANYWHERE IN THE VICINITY. BUT IF A CARS SLOWS OR STOPS SUDDENLY IN FRONT, THERE WILL BE NO VISUAL OR AUDIO WARNING. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Engine | 11.5%ODI 11119751THE AIRMATIC SUSPENSION HAS MALFUNCTIONED! THE AIR SPRINGS STARTED DEFLATING OVER NIGHT SOMETIMES JUST ON OTHER NIGHTS ALL THEM AND THEN OTHER NIGHTS NOT AT ALL NOW THEY WILL NOT INFLATE AT ALL AND IS UNDRIVABLE. ALSO THE COOLING FAN RUNS CONSTANTLY IF THE CAR IS RUNNING! | 23.3%ODI 10648992BEGINNING SOMETIME IN MAY 2013, THE CAR BEGAN LEAKING FUMES INTO THE PASSENGER CABIN WHICH MADE ME VERY ILL. AFTER TAKING IT TO BOTH PARK PLACE MERCEDES HERE IN DALLAS, AND THEN MERCEDES BENZ OF PLANO, NEITHER SERVICE DEPARTMENT COULD DETERMINE WHAT WAS WRONG WITH THE VEHICLE. AFTER REPEATED ATTEMPTS TO GET TO THE BOTTOM OF THE MATTER WITH PARK PLACE, I TOOK IT TO MERCEDES BENZ OF PLANO IN NOVEMBER 2013. THEY EVALUATED THE CAR, CHANGED THE BATTERY, AND GAVE THE CAR BACK TO ME IN DECEMBER OF 2013 FOR A WEEKEND, CLAIMING IT WAS FIXED. THE CAR,… | 00.0%No examples available for this selection. | 16.3%ODI 10965984 · 60 miFROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM. | 16.3%ODI 11164710 · 60,240 miCUSTOMER RAN CAR OUT OF OIL DESTROYING ENGINE AND TURBO'S TOTAL COST OF REPAIR IS 25,000 | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2016: 1 complaints · 2017: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2016 | 0 | 1 | 1 |
| 2017 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2016 | 1 | 0 | 0 |
| 2017 | 2 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Air Bags | Unknown Or Other |
|---|---|---|
| Air Bags | — | 0 |
| Unknown Or Other | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.