Auto Recall Watch
U.S. public vehicle records

Mercedes-Benz E63 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

12 owner complaints analyzed

7 distinct recall campaigns

67,545 mi median reported failure mileage

Scope: 2010 to 2019 model years. Data updated: . 5 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Fuel/Propulsion System is the most frequently named component, appearing in 6 of 12 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns650.0%
Braking behavior216.7%
Steering behavior18.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel/Propulsion System
6
Air Bags
3
Service Brakes
2
Electronic Stability Control (Esc)
1
Steering
1
Structure:Body
1
Vehicle Speed Control
1
Visibility/Wiper
1
Component breakdown data
CategoryCount
Fuel/Propulsion System6
Air Bags3
Service Brakes2
Electronic Stability Control (Esc)1
Steering1
Structure:Body1
Vehicle Speed Control1
Visibility/Wiper1

Fuel/Propulsion System: 6; Air Bags: 3; Service Brakes: 2; Electronic Stability Control (Esc): 1; Steering: 1; Structure:Body: 1; Vehicle Speed Control: 1; Visibility/Wiper: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9992
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 7 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
2
2017
2
2018
2
2019
1
2021
1
2022
3
2024
1
Complaints over time data
CategoryCount
20162
20172
20182
20191
20211
20223
20241

2016: 2; 2017: 2; 2018: 2; 2019: 1; 2021: 1; 2022: 3; 2024: 1

Pattern summary

Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 6 complaint narratives. Braking behavior appears in 2 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11053954 · 2017-12-11 (December 11, 2017)

THERE IS A FUEL SMELL COMING FROM THE REAR OF THE CAR. I REMOVE THE REAR SEAT AND VERIFIED THE FUEL SENDING UNIT IS LEAKING. THERE WAS PUDDLE OF GAS AROUND THE SENDING UNIT. ESPECIALLY AFTER FILLING THE GAS TANK WITH FUEL, THE SMELL IS MUCH STRONGER. OTHER PEOPLE HAVE PASSED BY MY CAR WHILE IT IS PARKED AND HAVE TOLD ME THEY SMALL GAS. I HAD THE CAR SERVICED AT MERCEDES OF GILBERT IN ARIZONA. THEY VERIFIED THE FUEL SENDING UNIT ON THE DRIVER'S SIDE IS LEAKING GAS. THEY WANT SOMETHING LIKE $1,350 FOR THE REPAIRS. MY PREVIOUS CAR WAS A 20…

Owner-reported narrative. 72,000 miles reported. Look up ODI 11053954 at NHTSA ↗

Owner report 11462383 · 2022-04-27 (April 27, 2022)

Have strong odor of fuel in cabin and outside driver's side rear of vehicle that has been increasing in intensity over the past couple of months. I removed the rear seat bench and the access cover for the fuel pump under the driver's side rear seat and found pooled fuel on top of the pump as well as a lot of dirt and grime showing that it had been a problem for some period of time. I dried up the fuel but the problem continues, and continues whether or not the tank is full or less than 1/2 full.

Owner-reported narrative. Look up ODI 11462383 at NHTSA ↗

Owner report 11593191 · 2024-06-08 (June 8, 2024)

Brake pedal went to floor and brake function became significantly impaired and dangerous. Took car to local shop who diagnosed as failed rear brake lines, and most of the entire length of the rear lines were in very bad condition. Car only has 104k on it. It doesn't take much searching on the internet to see how widespread of a problem this is, and even the dealer admits they do multiple of these per week on the W212 (and a few other platforms are affected). The front lines seem to be in good shape so there does seem to be a design issue he…

Owner-reported narrative. Look up ODI 11593191 at NHTSA ↗

Owner report 10888970 · 2016-07-27 (July 27, 2016)

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10888970 at NHTSA ↗

Owner report 10893613 · 2016-08-05 (August 5, 2016)

VEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS.

Owner-reported narrative. 13,160 miles reported. Look up ODI 10893613 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2010
1
2011
1
2012
1
2013
2
2014
3
2015
4
2016
3
2019
1
Recall campaigns data
CategoryCount
20101
20111
20121
20132
20143
20154
20163
20191

2010: 1; 2011: 1; 2012: 1; 2013: 2; 2014: 3; 2015: 4; 2016: 3; 2019: 1

Year-by-year records

Mercedes-Benz E63 model-year comparison
Model yearComplaintsRecallsChange in recalls
201051Not available
2011210
2012110
201312+1
201413+1
201524+1
201603-1
201901Not available
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

12 unique complaints in this selection. Analysis snapshot: 2026-10-01.

41.7%Usable mileage5 / 12 records
100.0%Valid incident date12 / 12 records
100.0%Valid filing date12 / 12 records
100.0%Ordered incident and filing dates12 / 12 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20102011201220132014201520162019
Fuel/Propulsion System
360.0%
ODI 11053954 · 72,000 mi

THERE IS A FUEL SMELL COMING FROM THE REAR OF THE CAR. I REMOVE THE REAR SEAT AND VERIFIED THE FUEL SENDING UNIT IS LEAKING. THERE WAS PUDDLE OF GAS AROUND THE SENDING UNIT. ESPECIALLY AFTER FILLING THE GAS TANK WITH FUEL, THE SMELL IS MUCH STRONGER. OTHER PEOPLE HAVE PASSED BY MY CAR WHILE IT IS PARKED AND HAVE TOLD ME THEY SMALL GAS. I HAD THE CAR SERVICED AT MERCEDES OF GILBERT IN ARIZONA. THEY VERIFIED THE FUEL SENDING UNIT ON THE DRIVER'S SIDE IS LEAKING GAS. THEY WANT SOMETHING LIKE $1,350 FOR THE REPAIRS. MY PREVIOUS CAR WAS A 20…

Look up ODI 11053954 at NHTSA ↗

2100.0%
ODI 11425833

Strong smell of gas noted at the driver rear wheel well after a fillup. Under the rear seat, the top of the fuel tank is under a pool of gasoline. The cap that covers pump/filter/sending units is leaking. I cleaned up the gasoline, and almost immediately the indent on the top of the tank began filling up with gasoline again. Air is getting into the fuel system, making it difficult to start. No warning lights to indicate an issue.

Look up ODI 11425833 at NHTSA ↗

1100.0%
ODI 11142269 · 120,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E63. WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, A FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF CHANDLER (LOCATED AT 7450 W ORCHID LN, CHANDLER, AZ 85226, [phone removed]) WHERE IT WAS DIAGNOSED THAT A CRACK IN THE FUEL SENDING UNIT ON THE FUEL TANK AND THE SENDING UNIT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF …

Look up ODI 11142269 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Air Bags
240.0%
ODI 10945169

TAKATA RECAL MERCEDES NEVER CONTACTED ME AGAIN FOR A REPLACEMENT. IT HAS BEEN HALF A YEAR SINCE I RECEIVED THE NOTIFICATION OF THIS RECALL. REMEDY NOT READY IS ALWAYS THE EXCUSE.

Look up ODI 10945169 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11593191

Brake pedal went to floor and brake function became significantly impaired and dangerous. Took car to local shop who diagnosed as failed rear brake lines, and most of the entire length of the rear lines were in very bad condition. Car only has 104k on it. It doesn't take much searching on the internet to see how widespread of a problem this is, and even the dealer admits they do multiple of these per week on the W212 (and a few other platforms are affected). The front lines seem to be in good shape so there does seem to be a design issue he…

Look up ODI 11593191 at NHTSA ↗

150.0%
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Electronic Stability Control (Esc)
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10893613 · 13,160 mi

VEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS.

Look up ODI 10893613 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Steering
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10893613 · 13,160 mi

VEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS.

Look up ODI 10893613 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Structure:Body
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11204889 · 67,545 mi

I WAS DRIVING HOME AFTER WORK DURING RUSH HOUR TRAFFIC ONE AFTERNOON AND ALL OF A SUDDEN I HEARD A LOUD BANG I PULLED OVER TO SEE IF A ROCK OR ROAD DEBRIS HAD HIT MY CAR. I COULD NOT FIND ANY SIGNS OF IMPACT. LATER ON I NOTICED THAT THE PANORAMIC ROOF SECTION BETWEEN THE WINDSHIELD AND SUNROOF HAD SHATTERED THERE ARE NO SIGNS OF IMPACT NO ROCK CHIPS, NOTHING.

Look up ODI 11204889 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Vehicle Speed Control
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Visibility/Wiper
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11204889 · 67,545 mi

I WAS DRIVING HOME AFTER WORK DURING RUSH HOUR TRAFFIC ONE AFTERNOON AND ALL OF A SUDDEN I HEARD A LOUD BANG I PULLED OVER TO SEE IF A ROCK OR ROAD DEBRIS HAD HIT MY CAR. I COULD NOT FIND ANY SIGNS OF IMPACT. LATER ON I NOTICED THAT THE PANORAMIC ROOF SECTION BETWEEN THE WINDSHIELD AND SUNROOF HAD SHATTERED THERE ARE NO SIGNS OF IMPACT NO ROCK CHIPS, NOTHING.

Look up ODI 11204889 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Fuel/Propulsion SystemToo few reports for a range96,000 mi2 (sparse)
ODI 11053954 · 72,000 mi

THERE IS A FUEL SMELL COMING FROM THE REAR OF THE CAR. I REMOVE THE REAR SEAT AND VERIFIED THE FUEL SENDING UNIT IS LEAKING. THERE WAS PUDDLE OF GAS AROUND THE SENDING UNIT. ESPECIALLY AFTER FILLING THE GAS TANK WITH FUEL, THE SMELL IS MUCH STRONGER. OTHER PEOPLE HAVE PASSED BY MY CAR WHILE IT IS PARKED AND HAVE TOLD ME THEY SMALL GAS. I HAD THE CAR SERVICED AT MERCEDES OF GILBERT IN ARIZONA. THEY VERIFIED THE FUEL SENDING UNIT ON THE DRIVER'S SIDE IS LEAKING GAS. THEY WANT SOMETHING LIKE $1,350 FOR THE REPAIRS. MY PREVIOUS CAR WAS A 20…

Look up ODI 11053954 at NHTSA ↗

ODI 11142269 · 120,000 mi

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E63. WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, A FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF CHANDLER (LOCATED AT 7450 W ORCHID LN, CHANDLER, AZ 85226, [phone removed]) WHERE IT WAS DIAGNOSED THAT A CRACK IN THE FUEL SENDING UNIT ON THE FUEL TANK AND THE SENDING UNIT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF …

Look up ODI 11142269 at NHTSA ↗

Air BagsToo few reports for a range11,000 mi1 (sparse)
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

Service BrakesToo few reports for a range11,000 mi1 (sparse)
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

Electronic Stability Control (Esc)Too few reports for a range13,160 mi1 (sparse)
ODI 10893613 · 13,160 mi

VEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS.

Look up ODI 10893613 at NHTSA ↗

SteeringToo few reports for a range13,160 mi1 (sparse)
ODI 10893613 · 13,160 mi

VEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS.

Look up ODI 10893613 at NHTSA ↗

Structure:BodyToo few reports for a range67,545 mi1 (sparse)
ODI 11204889 · 67,545 mi

I WAS DRIVING HOME AFTER WORK DURING RUSH HOUR TRAFFIC ONE AFTERNOON AND ALL OF A SUDDEN I HEARD A LOUD BANG I PULLED OVER TO SEE IF A ROCK OR ROAD DEBRIS HAD HIT MY CAR. I COULD NOT FIND ANY SIGNS OF IMPACT. LATER ON I NOTICED THAT THE PANORAMIC ROOF SECTION BETWEEN THE WINDSHIELD AND SUNROOF HAD SHATTERED THERE ARE NO SIGNS OF IMPACT NO ROCK CHIPS, NOTHING.

Look up ODI 11204889 at NHTSA ↗

Vehicle Speed ControlToo few reports for a range11,000 mi1 (sparse)
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

Visibility/WiperToo few reports for a range67,545 mi1 (sparse)
ODI 11204889 · 67,545 mi

I WAS DRIVING HOME AFTER WORK DURING RUSH HOUR TRAFFIC ONE AFTERNOON AND ALL OF A SUDDEN I HEARD A LOUD BANG I PULLED OVER TO SEE IF A ROCK OR ROAD DEBRIS HAD HIT MY CAR. I COULD NOT FIND ANY SIGNS OF IMPACT. LATER ON I NOTICED THAT THE PANORAMIC ROOF SECTION BETWEEN THE WINDSHIELD AND SUNROOF HAD SHATTERED THERE ARE NO SIGNS OF IMPACT NO ROCK CHIPS, NOTHING.

Look up ODI 11204889 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2016: 0 complaints · 2019: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2016000
2019000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2016000
2019000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentFuel/Propulsion SystemAir BagsService BrakesElectronic Stability Control (Esc)SteeringStructure:BodyVehicle Speed ControlVisibility/Wiper
Fuel/Propulsion System—0000000
Air Bags0—
1
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

000
1
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

0
Service Brakes0
1
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

—000
1
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

0
Electronic Stability Control (Esc)000—
1
ODI 10893613 · 13,160 mi

VEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS.

Look up ODI 10893613 at NHTSA ↗

000
Steering000
1
ODI 10893613 · 13,160 mi

VEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS.

Look up ODI 10893613 at NHTSA ↗

—000
Structure:Body00000—0
1
ODI 11204889 · 67,545 mi

I WAS DRIVING HOME AFTER WORK DURING RUSH HOUR TRAFFIC ONE AFTERNOON AND ALL OF A SUDDEN I HEARD A LOUD BANG I PULLED OVER TO SEE IF A ROCK OR ROAD DEBRIS HAD HIT MY CAR. I COULD NOT FIND ANY SIGNS OF IMPACT. LATER ON I NOTICED THAT THE PANORAMIC ROOF SECTION BETWEEN THE WINDSHIELD AND SUNROOF HAD SHATTERED THERE ARE NO SIGNS OF IMPACT NO ROCK CHIPS, NOTHING.

Look up ODI 11204889 at NHTSA ↗

Vehicle Speed Control0
1
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

1
ODI 10888970 · 11,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…

Look up ODI 10888970 at NHTSA ↗

000—0
Visibility/Wiper00000
1
ODI 11204889 · 67,545 mi

I WAS DRIVING HOME AFTER WORK DURING RUSH HOUR TRAFFIC ONE AFTERNOON AND ALL OF A SUDDEN I HEARD A LOUD BANG I PULLED OVER TO SEE IF A ROCK OR ROAD DEBRIS HAD HIT MY CAR. I COULD NOT FIND ANY SIGNS OF IMPACT. LATER ON I NOTICED THAT THE PANORAMIC ROOF SECTION BETWEEN THE WINDSHIELD AND SUNROOF HAD SHATTERED THERE ARE NO SIGNS OF IMPACT NO ROCK CHIPS, NOTHING.

Look up ODI 11204889 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Brake response concerns

1 mentions · 8.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11593191

Brake pedal went to floor and brake function became significantly impaired and dangerous. Took car to local shop who diagnosed as failed rear brake lines, and most of the entire length of the rear lines were in very bad condition. Car only has 104k on it. It doesn't take much searching on the internet to see how widespread of a problem this is, and even the dealer admits they do multiple of these per week on the W212 (and a few other platforms are affected). The front lines seem to be in good shape so there does seem to be a design issue he…

Look up ODI 11593191 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Fuel smell or leak mentions

1 mentions · 8.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11425833

Strong smell of gas noted at the driver rear wheel well after a fillup. Under the rear seat, the top of the fuel tank is under a pool of gasoline. The cap that covers pump/filter/sending units is leaking. I cleaned up the gasoline, and almost immediately the indent on the top of the tank began filling up with gasoline again. Air is getting into the fuel system, making it difficult to start. No warning lights to indicate an issue.

Look up ODI 11425833 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Warning lights and dashboard alerts

1 mentions · 8.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11425833

Strong smell of gas noted at the driver rear wheel well after a fillup. Under the rear seat, the top of the fuel tank is under a pool of gasoline. The cap that covers pump/filter/sending units is leaking. I cleaned up the gasoline, and almost immediately the indent on the top of the tank began filling up with gasoline again. Air is getting into the fuel system, making it difficult to start. No warning lights to indicate an issue.

Look up ODI 11425833 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b