2015 Mercedes-Benz E63: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
4 distinct recall campaigns
12,080 mi median reported failure mileage
Scope: 2015 model year. Data updated: . 2 complaints include usable failure mileage. View data status.
Most common problems
Air Bags is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 50.0% |
| Steering behavior | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 1 |
| Electronic Stability Control (Esc) | 1 |
| Service Brakes | 1 |
| Steering | 1 |
| Vehicle Speed Control | 1 |
| Wheels | 1 |
Air Bags: 1; Electronic Stability Control (Esc): 1; Service Brakes: 1; Steering: 1; Vehicle Speed Control: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 2 |
2016: 2
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10888970 · 2016-07-27 (July 27, 2016)
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…
Owner-reported narrative. 11,000 miles reported. Look up ODI 10888970 at NHTSA ↗
Owner report 10893613 · 2016-08-05 (August 5, 2016)
VEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS.
Owner-reported narrative. 13,160 miles reported. Look up ODI 10893613 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V818000 · Seat Belts: Rear/Other:Buckle Assembly
Reported: 2014-12-24 (December 24, 2014)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 E250 Diesel, E250 Blue Tec 4 Matic, E350 Sedan, E350 Sedan 4 Matic, E350 Wagon 4 Matic, E400 Sedan, E400 Sedan 4 Matic, E63 Sedan, and E63 Wagon vehicles manufactured October 8, 2014, to October 24, 2014. In the affected vehicles, the double seat belt buckle for the middle position of the rear passenger seat could fail under loading experienced in a severe frontal crash.
Consequence: If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.
Remedy: MBUSA will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began February 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014120006.
NHTSA campaign record ↗15V088000 · Structure:Body:Hood
Reported: 2015-02-13 (February 13, 2015)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Consequence: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
NHTSA campaign record ↗17V627000 · Air Bags:Frontal
Reported: 2017-10-06 (October 6, 2017)
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign record ↗19V787000 · Communication
Reported: 2019-11-01 (November 1, 2019)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2019 |
|---|---|---|---|---|---|---|---|---|
| Fuel/Propulsion System | 360.0%ODI 11053954 · 72,000 miTHERE IS A FUEL SMELL COMING FROM THE REAR OF THE CAR. I REMOVE THE REAR SEAT AND VERIFIED THE FUEL SENDING UNIT IS LEAKING. THERE WAS PUDDLE OF GAS AROUND THE SENDING UNIT. ESPECIALLY AFTER FILLING THE GAS TANK WITH FUEL, THE SMELL IS MUCH STRONGER. OTHER PEOPLE HAVE PASSED BY MY CAR WHILE IT IS PARKED AND HAVE TOLD ME THEY SMALL GAS. I HAD THE CAR SERVICED AT MERCEDES OF GILBERT IN ARIZONA. THEY VERIFIED THE FUEL SENDING UNIT ON THE DRIVER'S SIDE IS LEAKING GAS. THEY WANT SOMETHING LIKE $1,350 FOR THE REPAIRS. MY PREVIOUS CAR WAS A 20… | 2100.0%ODI 11425833Strong smell of gas noted at the driver rear wheel well after a fillup. Under the rear seat, the top of the fuel tank is under a pool of gasoline. The cap that covers pump/filter/sending units is leaking. I cleaned up the gasoline, and almost immediately the indent on the top of the tank began filling up with gasoline again. Air is getting into the fuel system, making it difficult to start. No warning lights to indicate an issue. | 1100.0%ODI 11142269 · 120,000 miTL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E63. WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, A FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF CHANDLER (LOCATED AT 7450 W ORCHID LN, CHANDLER, AZ 85226, [phone removed]) WHERE IT WAS DIAGNOSED THAT A CRACK IN THE FUEL SENDING UNIT ON THE FUEL TANK AND THE SENDING UNIT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF … | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Air Bags | 240.0%ODI 10945169TAKATA RECAL MERCEDES NEVER CONTACTED ME AGAIN FOR A REPLACEMENT. IT HAS BEEN HALF A YEAR SINCE I RECEIVED THE NOTIFICATION OF THIS RECALL. REMEDY NOT READY IS ALWAYS THE EXCUSE. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Service Brakes | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11593191Brake pedal went to floor and brake function became significantly impaired and dangerous. Took car to local shop who diagnosed as failed rear brake lines, and most of the entire length of the rear lines were in very bad condition. Car only has 104k on it. It doesn't take much searching on the internet to see how widespread of a problem this is, and even the dealer admits they do multiple of these per week on the W212 (and a few other platforms are affected). The front lines seem to be in good shape so there does seem to be a design issue he… | 150.0%ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electronic Stability Control (Esc) | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10893613 · 13,160 miVEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Steering | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10893613 · 13,160 miVEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Body | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11204889 · 67,545 miI WAS DRIVING HOME AFTER WORK DURING RUSH HOUR TRAFFIC ONE AFTERNOON AND ALL OF A SUDDEN I HEARD A LOUD BANG I PULLED OVER TO SEE IF A ROCK OR ROAD DEBRIS HAD HIT MY CAR. I COULD NOT FIND ANY SIGNS OF IMPACT. LATER ON I NOTICED THAT THE PANORAMIC ROOF SECTION BETWEEN THE WINDSHIELD AND SUNROOF HAD SHATTERED THERE ARE NO SIGNS OF IMPACT NO ROCK CHIPS, NOTHING. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Vehicle Speed Control | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Visibility/Wiper | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11204889 · 67,545 miI WAS DRIVING HOME AFTER WORK DURING RUSH HOUR TRAFFIC ONE AFTERNOON AND ALL OF A SUDDEN I HEARD A LOUD BANG I PULLED OVER TO SEE IF A ROCK OR ROAD DEBRIS HAD HIT MY CAR. I COULD NOT FIND ANY SIGNS OF IMPACT. LATER ON I NOTICED THAT THE PANORAMIC ROOF SECTION BETWEEN THE WINDSHIELD AND SUNROOF HAD SHATTERED THERE ARE NO SIGNS OF IMPACT NO ROCK CHIPS, NOTHING. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Air Bags | Too few reports for a range | 11,000 mi | 1 (sparse) | ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… |
| Electronic Stability Control (Esc) | Too few reports for a range | 13,160 mi | 1 (sparse) | ODI 10893613 · 13,160 miVEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS. |
| Service Brakes | Too few reports for a range | 11,000 mi | 1 (sparse) | ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… |
| Steering | Too few reports for a range | 13,160 mi | 1 (sparse) | ODI 10893613 · 13,160 miVEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS. |
| Vehicle Speed Control | Too few reports for a range | 11,000 mi | 1 (sparse) | ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… |
| Wheels | Too few reports for a range | 13,160 mi | 1 (sparse) | ODI 10893613 · 13,160 miVEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2016: 0 complaints · 2019: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2016 | 0 | 0 | 0 |
| 2019 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2016 | 0 | 0 | 0 |
| 2019 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Air Bags | Electronic Stability Control (Esc) | Service Brakes | Steering | Vehicle Speed Control | Wheels |
|---|---|---|---|---|---|---|
| Air Bags | — | 0 | 1ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… | 0 | 1ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… | 0 |
| Electronic Stability Control (Esc) | 0 | — | 0 | 1ODI 10893613 · 13,160 miVEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS. | 0 | 1ODI 10893613 · 13,160 miVEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS. |
| Service Brakes | 1ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… | 0 | — | 0 | 1ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… | 0 |
| Steering | 0 | 1ODI 10893613 · 13,160 miVEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS. | 0 | — | 0 | 1ODI 10893613 · 13,160 miVEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS. |
| Vehicle Speed Control | 1ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… | 0 | 1ODI 10888970 · 11,000 miTL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTIVE CRUISE CONTROL FAILED TO OPERATE AS INTENDED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA… | 0 | — | 0 |
| Wheels | 0 | 1ODI 10893613 · 13,160 miVEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS. | 0 | 1ODI 10893613 · 13,160 miVEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PASSENGERS. | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.