Auto Recall Watch
U.S. public vehicle records

Mercedes-Benz GLE 450 recalls by model year

Explore the records behind recurring owner reports.

Key facts

72 owner complaints analyzed

41 distinct recall campaigns

5,950 mi median reported failure mileage

Scope: 2020 to 2024 model years. Data updated: . 20 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2020
32
2021
17
2022
11
2023
4
2024
4
Recall campaigns data
CategoryCount
202032
202117
202211
20234
20244

2020: 32; 2021: 17; 2022: 11; 2023: 4; 2024: 4

Year-by-year records

Mercedes-Benz GLE 450 model-year comparison
Model yearComplaintsRecallsChange in recalls
20202632Not available
20211517-15
20221411-6
202374-7
20241040

Recall history

41 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V458000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-06-14 (June 14, 2019) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment may be delayed or may not completely deploy.

Consequence: An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.

Remedy: MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019070011.

NHTSA campaign record ↗
19V459000 · Structure

Reported: 2019-06-14 (June 14, 2019) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. A welding error during production may have resulted in a small hole in the floor, possibly allowing water to leak into the passenger cabin.

Consequence: Water in the passenger compartment may affect the vehicle's electrical systems, increasing the risk of a crash or injury.

Remedy: MBUSA will notify owners, and dealers will seal the affected area, free of charge. The recall began July 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019060007.

NHTSA campaign record ↗
19V540000 · Forward Collision Avoidance: Sensing System: Radar

Reported: 2019-07-19 (July 19, 2019) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.

Consequence: An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.

NHTSA campaign record ↗
19V572000 · Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap

Reported: 2019-08-02 (August 2, 2019) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4MATIC and GLE450 4MATIC vehicles. The connection between the fuel filler pipe and the fuel tank may have been improperly welded, allowing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090001.

NHTSA campaign record ↗
19V587000 · Equipment:Appliance:Air Conditioner

Reported: 2019-08-12 (August 12, 2019) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

Consequence: If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.

Remedy: MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.

NHTSA campaign record ↗
19V648000 · Equipment:Other:Owners/Service/Other Manual

Reported: 2019-09-09 (September 9, 2019) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence: Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

Remedy: MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

NHTSA campaign record ↗
19V709000 · Structure:Body:Door:Hinge And Attachments

Reported: 2019-10-04 (October 4, 2019) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

Consequence: The detached trim can become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

NHTSA campaign record ↗
19V867000 · Seats:Mid/Rear Assembly

Reported: 2019-12-06 (December 6, 2019) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.

Consequence: The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.

Remedy: MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
20V089000 · Electrical System: Instrument Cluster/Panel

Reported: 2020-02-14 (February 14, 2020) · Model years: 2020, 2021

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence: If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

NHTSA campaign record ↗
20V172000 · Structure:Frame And Members

Reported: 2020-03-20 (March 20, 2020) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.

Consequence: If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.

NHTSA campaign record ↗
20V226000 · Air Bags | Electrical System:Wiring

Reported: 2020-04-22 (April 22, 2020) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 and GLE 450 vehicles equipped with an electrically adjustable second-row seat. The wiring harness under the seat may become pinched during seat adjustment, possibly causing damage to the wires.

Consequence: Damaged wires may cause the rear side air bags to not deploy as intended. Additionally, the driver may not be warned if the second row right seat is not locked into place correctly after using the "Easy Entry" function. Either of these scenarios can increase the risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect and reroute the wiring harness as necessary, and repair any wire damage, free of charge. The recall began June 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050009.

NHTSA campaign record ↗
20V329000 · Suspension:Rear:Shock Absorber | Suspension:Front:Shock Absorber

Reported: 2020-06-05 (June 5, 2020) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.

Consequence: Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.

NHTSA campaign record ↗
20V464000 · Air Bags:Passenger Side Frontal:Cushion | Visibility:Windshield

Reported: 2020-08-07 (August 7, 2020) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 450 vehicle. The windshield may not have been bonded correctly to the vehicle, possibly allowing it to separate from the vehicle and affect the full protective function of the passenger's frontal air bag in the event of a crash.

Consequence: A separated windshield may reduce the effectiveness of the passenger air bag restraint system and increase the risk of injury in a crash.

Remedy: MBUSA will notify the owner, and a dealer will inspect the windshield bonding and repair it as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080014.

NHTSA campaign record ↗
20V626000 · Steering:Electric Power Assist System | Visibility:Windshield Wiper/Washer:Motor | Exterior Lighting:Headlights | Electrical System:Wiring

Reported: 2020-10-09 (October 9, 2020) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

Consequence: If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Remedy: MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.

NHTSA campaign record ↗
20V671000 · Seat Belts: Rear/Other:Buckle Assembly

Reported: 2020-10-30 (October 30, 2020) · Model years: 2020, 2021

Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.

Consequence: An unrestrained occupant has an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.

NHTSA campaign record ↗
21V056000 · Exterior Lighting:Back Up Lights

Reported: 2021-02-05 (February 5, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE350 and GLE450 vehicles. The lighting control unit may malfunction and cause the left exterior reverse light to remain illuminated after the transmission is shifted into a different gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the reverse light remains illuminated in a gear other than reverse, it may cause confusion about the driver's intention to other motorists, and increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the lighting control unit, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022050004.

NHTSA campaign record ↗
21V057000 · Structure:Interior Panels:Dashboard

Reported: 2021-02-05 (February 5, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.

Consequence: In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.

NHTSA campaign record ↗
21V058000 · Electrical System:Software | Communication: Auto Crash Notification

Reported: 2021-02-05 (February 5, 2021) · Model years: 2020, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

NHTSA campaign record ↗
21V071000 · Electronic Stability Control (Esc):Control Module:Software

Reported: 2021-02-12 (February 12, 2021) · Model years: 2020, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Consequence: If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.

NHTSA campaign record ↗
21V072000 · Communication: Auto Crash Notification | Communication

Reported: 2021-02-12 (February 12, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

NHTSA campaign record ↗
21V288000 · Equipment:Appliance:Air Conditioner

Reported: 2021-04-23 (April 23, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Consequence: Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy: Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.

NHTSA campaign record ↗
21V354000 · Back Over Prevention: Sensing System: Camera | Electrical System:Software

Reported: 2021-05-14 (May 14, 2021) · Model years: 2020, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

NHTSA campaign record ↗
21V509000 · Exterior Lighting:Headlights

Reported: 2021-07-02 (July 2, 2021) · Model years: 2020, 2021

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
21V818000 · Seats

Reported: 2021-10-18 (October 18, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.

Consequence: Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.

NHTSA campaign record ↗
21V961000 · Fuel System, Gasoline:Fuel Injection System:Injectors | Fuel System, Gasoline:Fuel Injection System:Fuel Rail

Reported: 2021-12-13 (December 13, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

NHTSA campaign record ↗
22V231000 · Electrical System:Wiring:Interior/Under Dash

Reported: 2022-04-08 (April 8, 2022) · Model years: 2020, 2021, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

Consequence: An overheated electrical cable can increase the risk of a fire.

Remedy: Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.

NHTSA campaign record ↗
22V232000 · Back Over Prevention:Display Function

Reported: 2022-04-08 (April 8, 2022) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

NHTSA campaign record ↗
22V365000 · Communication: Auto Crash Notification | Electrical System:Software

Reported: 2022-05-20 (May 20, 2022) · Model years: 2020, 2021, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

NHTSA campaign record ↗
22V680000 · Structure:Body

Reported: 2022-09-12 (September 12, 2022) · Model years: 2020, 2021, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

Consequence: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

NHTSA campaign record ↗
23V177000 · Visibility:Defroster/Defogger/Hvac System

Reported: 2023-03-17 (March 17, 2023) · Model years: 2020, 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Consequence: Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

NHTSA campaign record ↗
24V118000 · Power Train:Automatic Transmission:Control Module:Software

Reported: 2024-02-16 (February 16, 2024) · Model years: 2020, 2021, 2022, 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
24V207000 · Electrical System:Wiring

Reported: 2024-03-15 (March 15, 2024) · Model years: 2020, 2021, 2022, 2023, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

Consequence: An overheated ground connection can increase the risk of a fire.

Remedy: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

NHTSA campaign record ↗
21V909000 · Electrical System:Wiring:Interior/Under Dash

Reported: 2021-11-19 (November 19, 2021) · Model years: 2021

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLE450 and AMG GLE53 vehicles. In the passenger-side footwell, the ground connection bolts for the electric heater may be improperly tightened.

Consequence: Loose ground connection bolts on the electric heater may cause the wiring to overheat, increasing the risk of a fire.

Remedy: Dealers will check the electric heater ground connection and repair it as necessary, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
22V936000 · Steering:Critical Fasteners

Reported: 2022-12-16 (December 16, 2022) · Model years: 2021, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.

Consequence: A loss of steering control can increase the risk of a crash.

Remedy: Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.

NHTSA campaign record ↗
23V445000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2023-06-26 (June 26, 2023) · Model years: 2021, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

NHTSA campaign record ↗
23V835000 · Electrical System:12v/24v/48v Battery

Reported: 2023-12-08 (December 8, 2023) · Model years: 2021, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.

Consequence: An overheated ground connection can increase the risk of a fire.

Remedy: Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
24V724000 · Electrical System:Wiring

Reported: 2024-09-27 (September 27, 2024) · Model years: 2021, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy properly can increase the risk of injury in the event of a crash.

Remedy: Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100006.

NHTSA campaign record ↗
23V178000 · Structure:Body

Reported: 2023-03-17 (March 17, 2023) · Model years: 2022, 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.

Consequence: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.

NHTSA campaign record ↗
23V880000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2023-12-21 (December 21, 2023) · Model years: 2022, 2023, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

NHTSA campaign record ↗
23V878000 · Engine And Engine Cooling:Critical Fasteners | Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2023-12-21 (December 21, 2023) · Model years: 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.

Consequence: An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.

Remedy: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
24V117000 · Vehicle Speed Control:Accelerator Pedal

Reported: 2024-02-16 (February 16, 2024) · Model years: 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE350, GLE450, AMG GLE53, and AMG GLE53 Coupe vehicles. The accelerator pedal module bracket may have been improperly welded, which can result in the bracket breaking or detaching.

Consequence: A broken or detached accelerator pedal can increase the risk of a crash or injury.

Remedy: Dealers will drill through the spot welds and secure the bracket with rivets, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030009.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

72 unique complaints in this selection. Analysis snapshot: 2026-10-05.

27.8%Usable mileage20 / 72 records
100.0%Valid incident date72 / 72 records
100.0%Valid filing date72 / 72 records
100.0%Ordered incident and filing dates72 / 72 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20202021202220232024
Electrical System
1453.8%
ODI 11233002 · 20 mi

COMMAND CONTROL UNIT IS FAULTY AFFECTING NAVIGATION, VOICE CONTROL, BLUETOOTH, AND VEHICLE APPS. ISSUE WAS PRESENT AT THE TIME OF PURCHASE AND SERVICE TECHNICIANS HAVE BEEN WORKING ON THE ISSUES FOR OVER A MONTH. ISSUES ARE PRESENT WHEN BOTH STATIONARY AND DRIVING. MAY AFFECT OTHER ELECTRICAL AND DRIVING SYSTEMS.

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853.3%
ODI 11384271 · 230 mi

THE 48V BATTERY AFTER DRIVING NEW VEHICLE ONLY 230 MILES GOES DEAD. THE AUTO WILL NOT START AND CANNOT BE JUMP STARTED. RESULT IS BEING STRANDED ROADSIDE. REQUIRED A TOW. MERCEDES SAYS DEAD BATTERY (BRAND NEW) NEEDS TO BE REPLACED. BATTERY WENT DEAD ON DECEMBER 10. DEALER TELLS ME NO BATTERIES ARE AVAILABLE IN THE US. A BATTERY IS PROMISED FOR DELIVERY FROM GERMANY ON OR ABOUT JANUARY 11, 2021.

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321.4%
ODI 11483261

While driving at highway speed, 48V system malfunction warning light illuminated, then vehicle coolant/overheat light. Vehicle lost all power, or possible entered a "limp" mode, and I was able to coast to a stop. Turned off vehicle. Checked underhood. No obvious overheating or leaks or other problems. Vehicle immediately restarted and has run fine since. This occurred in March 2022 with about 3500 miles on vehicle. Now has about 7500 miles. No further occurrence. I have not had the vehicle examined by the dealer.

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114.3%
ODI 11528964

I am like many other Mercedes GLE 450 owners, having breakdowns related to the "48V and 12V" battery malfunction issue that Mercedes has been dealing with for the last couple of years. My brand new car (less than 4,000 miles) has broken down twice, leaving me stranded with no power waiting on a flat bed tow to a dealership. The vehicle gives warning messages about the 48V and 12V batteries and then loses power immediately. Once I was stranded in the middle of the road, the other time I was able to get to the shoulder before the car completel…

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220.0%
ODI 11671574

On [XXX] the power lock system in my Mercedes auto locked itself with my key and phone inside the vehicle on a hot day with a baby secured in a rear car seat. I did not lock the vehicle or touch the door handle lock. This vehicle is designed to never lock with a key inside. Obviously, this was a life threatening situation as our area was experiencing record heat. Since my phone was also locked inside, I couldn't call for help & had to find a stranger to lend me a phone. Immediately after I took care of the baby & had help, I reported the incide…

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Engine
934.6%
ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

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746.7%
ODI 11424125 · 3,000 mi

The contact owns a 2021 Mercedes-Benz GLE450. The contact stated while driving at various speeds the vehicle loss motive power. The 48V battery malfunction and coolant hot turn-off vehicle message were displayed on the instrument panel. The battery indicator warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with a software issue. The contact was informed that the software needed to be updated. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The appro…

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750.0%
ODI 11466374 · 3,535 mi

The contact owns a 2022 Mercedes-Benz GLE450. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without driver input. The contact stated that the seat belt locked the two rear passengers in securely. Several unknown warning lights flashed quickly and then disappeared. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,535.

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342.9%
ODI 11511088

For the Engine problem While driving the car there was a warning about the battery and asked to check the manual, immediately after that another warning was coolant too hot and the car shut down in the middle of the road For the transmission problem While driving the gear went to Neutral by itself. I put it back in drive about 4 minutes later it went back to neutral by itself and I had to put it back in drive No dashboard warning

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00.0%

No examples available for this selection.

Unknown Or Other
415.4%
ODI 11476213

1. FIRST MESSAGE: 48V BATTERY MALFUNCTION 2. SECOND MESSAGE: STOP THE VEHICLE COOLANT IS NOT WORKING VEHICLE IS OVERHEATING. 3. LOST POWER, I COULD ONLY DRIVE 10 MILES PER HOUR. I PULLED TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED BY A SEMI TRUCK. THERE ARE SEVERAL ONLINE OCCURRENCES REPORTING THESE SAME MESSAGES. IT IS EXTREMELY DANGEROUS WHEN A VEHICLE LOSES ALL POWER WHILE ON A BUSY HIGHWAY. THE VEHICLE WAS INSPECTED. MERCEDES AWARE OF A BULLETIN WITH THIS ISSUE.

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320.0%
ODI 11442064

On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29.

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321.4%
ODI 11475118

A safety recall from May 2022 has not been completed. This is an over the internet update to the sim in the car that should have been completed automatically by now.

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114.3%
ODI 11623271

On [XXX] Safelite attempted to repair a chip in my windshield but the repair was unsuccessful due to the size of the chip and it ran across the windshield from the top middle to the passenger side. I contacted my insurance company, USAA, and Safelite to get the windshield replaced and was informed there was a nationwide backlog in windshields for these vehicles, a 2023 Mercedes Benz GLE450 SUV 4Matic. Since then, I have called multiple MB dealerships, as well as USAA and Safelite on several occasions and each time, was told I am on a list of ow…

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00.0%

No examples available for this selection.

Vehicle Speed Control
726.9%
ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

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16.7%
ODI 11536714

Driving down a multi-lane highway at 70 mph, a 48V battery malfunction warning goes off as well as the yellow check engine light. A few seconds later a ‘coolant’ error alert pops up. SUV loses acceleration with power dropping from 70 mph to 55 mph to 35 mph. Another message displayed on screen warning me to “Pull over and turn the engine off.” Narrowly missing being hit from the back, I was able to coast to an upcoming exit into a store’s parking lot before the car stalled completely.

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17.1%
ODI 11559494

Vehicle fails to accelerate when the accelerator is pushed all the way to the floor. Maximum acceleration is 20-25 mph. The vehicle is available for inspection upon request. My safety is greatly put at risk in normal traffic conditions due to the inability to accelerate. I am also unable to drive on the highway or anywhere requiring higher rates of speed. I am also unable to quickly remove myself from a dangerous traffic situation where acceleration is required. The dealer confirmed the problem but has been dishonest about the source of t…

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114.3%
ODI 11588071

After driving the car about 5 miles at about 10 miles per hour while decelerating the transmission shifted into neutral requiring me to need to pull over to the side of the road, put the car in park, turn it off and back on again, this has now happened 3 times in the span of about 1 week.

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00.0%

No examples available for this selection.

Power Train
00.0%

No examples available for this selection.

213.3%
ODI 11442064

On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29.

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00.0%

No examples available for this selection.

457.1%
ODI 11511088

For the Engine problem While driving the car there was a warning about the battery and asked to check the manual, immediately after that another warning was coolant too hot and the car shut down in the middle of the road For the transmission problem While driving the gear went to Neutral by itself. I put it back in drive about 4 minutes later it went back to neutral by itself and I had to put it back in drive No dashboard warning

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110.0%
ODI 11686212

The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showi…

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Forward Collision Avoidance: Automatic Emergency Braking
00.0%

No examples available for this selection.

16.7%
ODI 11590839

Currently unavailable camera view restricted” The message went away but I’ve noticed it appearing more often

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17.1%
ODI 11731569

See attached document for complaint.

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00.0%

No examples available for this selection.

220.0%
ODI 11686212

The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showi…

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Fuel/Propulsion System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

17.1%
ODI 11559494

Vehicle fails to accelerate when the accelerator is pushed all the way to the floor. Maximum acceleration is 20-25 mph. The vehicle is available for inspection upon request. My safety is greatly put at risk in normal traffic conditions due to the inability to accelerate. I am also unable to drive on the highway or anywhere requiring higher rates of speed. I am also unable to quickly remove myself from a dangerous traffic situation where acceleration is required. The dealer confirmed the problem but has been dishonest about the source of t…

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114.3%
ODI 11541807

Engine does while driving; when accelerator pressed there is often a delay of several seconds before the car speed will increase as the engine will rev but the transmission will not engage for several seconds. This is occurring sporadically but with increasing regularity. Dealer cannot find any error codes. Seems like it’s a fuel pump and/or computer chip issue.

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110.0%
ODI 11593307

The throttle pedal assembly is supposed to be bolted to the floor. Two studs are sticking up from the floor and the throttle pedal assembly fits over the two 6 mm studs. Two nuts might have been installed at the factory, but now they are no where to be found. The whole throttle pedal assembly is off the two studs and tilted sideways and very unstable. As the throttle can not be controlled by the driver, the vehicle is unsafe to operate.

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Service Brakes
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

17.1%
ODI 11466374 · 3,535 mi

The contact owns a 2022 Mercedes-Benz GLE450. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without driver input. The contact stated that the seat belt locked the two rear passengers in securely. Several unknown warning lights flashed quickly and then disappeared. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,535.

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00.0%

No examples available for this selection.

220.0%
ODI 11607755

Every time I apply the brake pedal, it pops, like it’s going to either brake off or it’s loose somewhere. Every single time.

Look up ODI 11607755 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System1,942–8,331 mi4,950 mi8
ODI 11233002 · 20 mi

COMMAND CONTROL UNIT IS FAULTY AFFECTING NAVIGATION, VOICE CONTROL, BLUETOOTH, AND VEHICLE APPS. ISSUE WAS PRESENT AT THE TIME OF PURCHASE AND SERVICE TECHNICIANS HAVE BEEN WORKING ON THE ISSUES FOR OVER A MONTH. ISSUES ARE PRESENT WHEN BOTH STATIONARY AND DRIVING. MAY AFFECT OTHER ELECTRICAL AND DRIVING SYSTEMS.

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ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

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ODI 11360596 · 2,512 mi

SUDDEN ACCELERATION - ELECTRICAL SYSTEM FAILURES- 1) 03/21/20 COMPLETE ELECTRICAL FAILURE - ALL WARNING LIGHTS, EXTERIOR LIGHTS & BRAKE LIGHTS STUCK ON, THEN WOULD NOT START AFTER LOCAL SHOPPING TRIP-ODOMETER 754 MILES - VEHICLE TOWED TO DEALER - 'REPROGRAMMED'. 2) 06/18/20 ACTIVE SPEED CONTROL-CRUISE CONTROL (WHICH READS SPEED LIMIT SIGNS AND ADJUSTS SPEED) WAS SET AT 50 MPH - SUDDENLY BEGAN TO ACCELERATE TO 80 MPH. ODOMETER 1641 MILES. 3) ACTIVE SPEED LIMIT CONTROL OFTEN READS FRONTAGE ROAD SPEED LIMIT SIGNS WHILE ON MAIN HIGHWAY, INITIATING…

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Engine4,218–7,600 mi5,000 mi7
ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

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ODI 11365446 · 6,600 mi

WARNING LIGHT "COOLANT TOO HOT SHUT ENGINE OFF" COMES ON REPEATEDLY AND THIS IS UNABLE TO BE FIXED. LIGHT COMES ON WHILE VEHICLE IS IN MOTION. WAS TOLD BY MERCEDES THIS WAS A FAULTY WARNING LIGHT. YESTERDAY THIS CAME ON AND MY ENGINE SHUT ITSELF OFF WHILE THE VEHICLE WAS IN MOTION ON A BUSY STREET. I WAS ALMOST HIT BY ANOTHER VEHICLE AS I LOST POWER TO THE CAR ON A MAIN ROAD. I BARELY ROLLED INTO A PARKING LOT. COULD HAVE BEEN A HORRIBLE (FATAL) DISASTER HAD I BEEN ON THE FREEWAY. "MALFUNCTION" "SEE OPERATOR'S MANUAL" AND "48V BATTERY SEE OPERA…

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ODI 11437650 · 5,000 mi

The contact leased a 2020 Mercedes-Benz GLE450. The contact stated that while driving at various speeds and yielding to make a right turn, the vehicle would shut off with several warning lights illuminated. The contact also stated that the “Active blind spot assist inoperable" and "Inoperable - See Owner’s Manual" appeared on the instrument panel. The contact had taken the vehicle to the dealer on several occasions however, the dealer was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repa…

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Vehicle Speed ControlToo few reports for a range4,900 mi3 (sparse)
ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

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ODI 11360596 · 2,512 mi

SUDDEN ACCELERATION - ELECTRICAL SYSTEM FAILURES- 1) 03/21/20 COMPLETE ELECTRICAL FAILURE - ALL WARNING LIGHTS, EXTERIOR LIGHTS & BRAKE LIGHTS STUCK ON, THEN WOULD NOT START AFTER LOCAL SHOPPING TRIP-ODOMETER 754 MILES - VEHICLE TOWED TO DEALER - 'REPROGRAMMED'. 2) 06/18/20 ACTIVE SPEED CONTROL-CRUISE CONTROL (WHICH READS SPEED LIMIT SIGNS AND ADJUSTS SPEED) WAS SET AT 50 MPH - SUDDENLY BEGAN TO ACCELERATE TO 80 MPH. ODOMETER 1641 MILES. 3) ACTIVE SPEED LIMIT CONTROL OFTEN READS FRONTAGE ROAD SPEED LIMIT SIGNS WHILE ON MAIN HIGHWAY, INITIATING…

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ODI 11376864 · 5,300 mi

I WAS TRAVELLING ON HIGHWAY WITH ADAPTIVE CRUISE CONTROL ON. WHEN NEAR THE EXIT, I PRESS THE OFF BUTTON FOR THE CRUISE CONTROL. TO MY SURPRISE, THE CAR DIDN'T SLOW DOWN, AND INSTEAD MAINTAIN THE ENGINE POWER TO KEEP THE CAR IN SET SPEED. I TRIED THE OTHER SETTINGS (OFF, CANCEL, SPEED DOWN) OPTION BUT NOTHING IS RESPONSIVE. SINCE I AM ON THE OFF RAMP ALREADY, I HAVE TO STEP ON THE BRAKE (THIS DOES FINALLY STOP THE CRUISE CONTROL) TO SLOW DOWN THE CAR. AFTER I COME TO A STOP AT THE STOP LIGHT, I NOTICE THAT THE AR VIEW CAMERA HAS A CONDENSAT…

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Power TrainToo few reports for a range20,000 mi1 (sparse)
ODI 11606472 · 20,000 mi

The contact owns a 2023 Mercedes-Benz GLE450. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The contact was able to pull to the side of the road on each occasion. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 24V118000 (Power Train). The dealer performed the recall repair; however, the failure persisted. The vehicle was not repaired. The contact stated tha…

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Service BrakesToo few reports for a range3,535 mi1 (sparse)
ODI 11466374 · 3,535 mi

The contact owns a 2022 Mercedes-Benz GLE450. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without driver input. The contact stated that the seat belt locked the two rear passengers in securely. Several unknown warning lights flashed quickly and then disappeared. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,535.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11623271

On [XXX] Safelite attempted to repair a chip in my windshield but the repair was unsuccessful due to the size of the chip and it ran across the windshield from the top middle to the passenger side. I contacted my insurance company, USAA, and Safelite to get the windshield replaced and was informed there was a nationwide backlog in windshields for these vehicles, a 2023 Mercedes Benz GLE450 SUV 4Matic. Since then, I have called multiple MB dealerships, as well as USAA and Safelite on several occasions and each time, was told I am on a list of ow…

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2024-122None
ODI 11628758

Water intrusion. It rained, water leaked into driver seat floor. The water then made it to the electrical parts underneath the driver seat. This seems identical to the recall I am seeing online with the number: 23V-177

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ODI 11631298 · 20,000 mi

The contact owns a 2022 Mercedes-Benz GLE450. The contact stated that while driving 50 MPH, the vehicle lost automotive power with several unknown warning lights illuminated. The contact pulled over to the side of the roadway, restarted the vehicle, and continued driving. The vehicle was taken to a local dealer to be diagnosed; however, the dealer found no cause for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.

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2025-012None
ODI 11634734

1. Failed component/system. Primary issue is stalling under normal operating conditions. The vehicle is available for inspection. It is a 2024 Porsche Panamera. It is currently with the dealership at Chantilly. 2. The vehicle stalls while I was crossing a highway potentially leading to a collision. The second time it stalled my daughter was in the vehicle, which could have put her in danger and others on the roadway. 3. The dealership could not replicate the issue 4. The dealership will not have Porsche engineering try to identify the issue th…

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ODI 11637585

My wife was driving on [XXX] going ~70mph. Without warning the engine shut down and the vehicle decelerated. A message popped up saying “48 volt malfunction”. A google search indicated the car should not be driven as it could result in a fire. Note the Mercedes dealer in Centerville Ohio completed recall campaign: 2024040002 in May, 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2025-020None

No examples available for this selection.

2025-031None
ODI 11650369

48V battery issue cause the car not able to drive.

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2025-041None
ODI 11654957 · 1,500 mi

The contact owns a 2024 Mercedes-Benz GLE450. The contact stated while driving 70 MPH with the cruise control activated, the vehicle suddenly decelerated to 15 MPH. The contact became aware that the cruise control system had changed the set speed independently. The vehicle returned to normal functionality, but the failure became a regular occurrence, with the vehicle accelerating or decelerating independently. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The contact was advised…

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2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-072None
ODI 11672426

The rear shock absorbers have failed on my vehicle. The vehicle makes sounds when going over bumps in the road. There is an active recall on other GLE 2020 450 models but not my specific VIN. The vehicle has less then 30,000 miles on it before the shock absorbers went out.

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ODI 11671574

On [XXX] the power lock system in my Mercedes auto locked itself with my key and phone inside the vehicle on a hot day with a baby secured in a rear car seat. I did not lock the vehicle or touch the door handle lock. This vehicle is designed to never lock with a key inside. Obviously, this was a life threatening situation as our area was experiencing record heat. Since my phone was also locked inside, I couldn't call for help & had to find a stranger to lend me a phone. Immediately after I took care of the baby & had help, I reported the incide…

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2025-081None
ODI 11683243

Both left and right headlamp/turn signal/marker light assemblies and control modules have been replaced. One under warranty in 2023, the second in 2025. Infotainment system displays error messages Messages may increase as assembly/control module becomes increasingly dysfunctional.

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2025-091None
ODI 11686212

The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showi…

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2025-101None
ODI 11696116

The air conditioning in my 2020 Mercedes-Benz GLE SUV has failed due to a refrigerant (freon) leak, leaving the system unable to cool and properly defrost the windshield. This is not an isolated issue, many other GLE owners have reported the same failure on forums and blogs, suggesting a widespread defect. NHTSA has already issued Recall No. 23V177000 (March 2023) for improperly installed A/C drain hoses in 2020–2021 GLE/GLS models, which created water intrusion, electrical shorts, fire risk, and failures of critical systems (eCall, unlocking, …

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2025-111None
ODI 11698792

The panel between the windshield and the sunroof shattered with cracks going the full width of the roof at the top and bottom of the glass panel.

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2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-022None
ODI 11716779

Engine compartment heat causes wiring harness insulation to melt and Electrical shorting while driving. Engine has lack of power and acceleration due to heat damage to the engine harness. Check Engine light came on. This is a potential fire risk and should be address by MBUSA. This is a know issue with this model. Car has only 36,000 miles

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ODI 11716938

12 V battery completely drained while in operation resulting in me being stranded and requiring the vehicle to be towed.

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2026-030None

No examples available for this selection.

2026-042None
ODI 11732609

My vehicle was in for a normal service to have the spark plugs replaced. However I was told that the engine wiring harness had become brittle (apparently a common and reoccurring problem with my vehicle) and would likely cause misfiring after changing spark plugs. This did indeed happen and if I didn’t elect to have the harness replaced, it would have put myself and my son in danger. It was a very costly repair (over $4000) for something that the vehicle manufacturer is at fault for.

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ODI 11731569

See attached document for complaint.

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2026-052None
ODI 11737948

I manually opened the power lift gate of my 2024 Mercedes-Benz GLE 450. While loading items into the rear of the SUV, the power lift gate closed autonomously and without warning, striking me on the right side of my face and neck. No hands-free gesture was made. Key fob was secured in my purse (in shopping cart) at a distance and was not activated.The lift gate did not detect my presence and did not stop or reverse. The impact resulted in localized swelling and tenderness to my face/jaw area.

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ODI 11740606

Around 4pm 2/26/2026 my wife was driving southbound on I-65 around Middle River Bridge just north of Mobile AL. We were in the right lane when the car began to hydroplane; she immediately took her foot off of the accelerator and did not apply breaks. I was in the back seat due to a previous day surgery. The rear of the vehicle swayed back and forth a few times as the vehicle drifted. Then it was violently moved from one side of the lane to the other and eventually into a hard and distinct left hand 720 spin. We then collided into the concr…

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2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11756442 · 73,000 mi

See attached letter for complaint

Look up ODI 11756442 at NHTSA ↗

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 212 reports

2022: 12 complaints · 2023: 7 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202241012
2023477
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221400
2023700

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEngineUnknown Or OtherVehicle Speed ControlPower TrainForward Collision Avoidance: Automatic Emergency BrakingFuel/Propulsion SystemService Brakes
Electrical System—
14
ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

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ODI 11365446 · 6,600 mi

WARNING LIGHT "COOLANT TOO HOT SHUT ENGINE OFF" COMES ON REPEATEDLY AND THIS IS UNABLE TO BE FIXED. LIGHT COMES ON WHILE VEHICLE IS IN MOTION. WAS TOLD BY MERCEDES THIS WAS A FAULTY WARNING LIGHT. YESTERDAY THIS CAME ON AND MY ENGINE SHUT ITSELF OFF WHILE THE VEHICLE WAS IN MOTION ON A BUSY STREET. I WAS ALMOST HIT BY ANOTHER VEHICLE AS I LOST POWER TO THE CAR ON A MAIN ROAD. I BARELY ROLLED INTO A PARKING LOT. COULD HAVE BEEN A HORRIBLE (FATAL) DISASTER HAD I BEEN ON THE FREEWAY. "MALFUNCTION" "SEE OPERATOR'S MANUAL" AND "48V BATTERY SEE OPERA…

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ODI 11437650 · 5,000 mi

The contact leased a 2020 Mercedes-Benz GLE450. The contact stated that while driving at various speeds and yielding to make a right turn, the vehicle would shut off with several warning lights illuminated. The contact also stated that the “Active blind spot assist inoperable" and "Inoperable - See Owner’s Manual" appeared on the instrument panel. The contact had taken the vehicle to the dealer on several occasions however, the dealer was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repa…

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3
ODI 11628758

Water intrusion. It rained, water leaked into driver seat floor. The water then made it to the electrical parts underneath the driver seat. This seems identical to the recall I am seeing online with the number: 23V-177

Look up ODI 11628758 at NHTSA ↗

ODI 11696116

The air conditioning in my 2020 Mercedes-Benz GLE SUV has failed due to a refrigerant (freon) leak, leaving the system unable to cool and properly defrost the windshield. This is not an isolated issue, many other GLE owners have reported the same failure on forums and blogs, suggesting a widespread defect. NHTSA has already issued Recall No. 23V177000 (March 2023) for improperly installed A/C drain hoses in 2020–2021 GLE/GLS models, which created water intrusion, electrical shorts, fire risk, and failures of critical systems (eCall, unlocking, …

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ODI 11610169

My 2022 Mercedes GLE450 had water intrusion from the an AC vent hose that was not 'fixed' properly by Mercedes after they issues a recall for ALL 2020 and 2021 GLE450's. It took 9 months, endless gaslighting from Mercedes that I flooded the vehicle myself, a failed state-sponsored arbitration hearing only to find out Mercedes did NOT properly diagnose the vehicle from the start. I had officially 'given up' after almost a year of fighting this was not my fault, only to drive disassembled passenger seat and floor area down to Mercedes... to see…

Look up ODI 11610169 at NHTSA ↗

4
ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

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ODI 11360596 · 2,512 mi

SUDDEN ACCELERATION - ELECTRICAL SYSTEM FAILURES- 1) 03/21/20 COMPLETE ELECTRICAL FAILURE - ALL WARNING LIGHTS, EXTERIOR LIGHTS & BRAKE LIGHTS STUCK ON, THEN WOULD NOT START AFTER LOCAL SHOPPING TRIP-ODOMETER 754 MILES - VEHICLE TOWED TO DEALER - 'REPROGRAMMED'. 2) 06/18/20 ACTIVE SPEED CONTROL-CRUISE CONTROL (WHICH READS SPEED LIMIT SIGNS AND ADJUSTS SPEED) WAS SET AT 50 MPH - SUDDENLY BEGAN TO ACCELERATE TO 80 MPH. ODOMETER 1641 MILES. 3) ACTIVE SPEED LIMIT CONTROL OFTEN READS FRONTAGE ROAD SPEED LIMIT SIGNS WHILE ON MAIN HIGHWAY, INITIATING…

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ODI 11575432

There were two incidents that had similar symptoms: one before the dealership said they fixed and one afterwards. The issue is that while driving I would get three warning, all at the same time: coolant too hot, 48v battery malfunction, shut the engine off. The first time it happened immediately after I turned on the vehicle and within 5 minutes of leaving a parking lot. The second time it happened after about 3 hours of driving at highway speeds. After the first time it happened dealership said they fixed the issue by upgrading the software (b…

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1
ODI 11459441

Was driving down a 2 lane road at about 55 MPH, and a warning light message appeared on the dash and said "battery no longer charging" then another message that said "coolant overheating vehicle shutting down" appeared. And the car would no longer accelerate. So I had to pull over on a busy 2 lane road and turn off my car and turn it back on, and then the car was working normally again. This could have been very bad if it was on a multi-lane highway. My safety was put at risk. I took the Vehicle in, and they said they cleaned some engine contac…

Look up ODI 11459441 at NHTSA ↗

000
Engine
14
ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

Look up ODI 11352040 at NHTSA ↗

ODI 11365446 · 6,600 mi

WARNING LIGHT "COOLANT TOO HOT SHUT ENGINE OFF" COMES ON REPEATEDLY AND THIS IS UNABLE TO BE FIXED. LIGHT COMES ON WHILE VEHICLE IS IN MOTION. WAS TOLD BY MERCEDES THIS WAS A FAULTY WARNING LIGHT. YESTERDAY THIS CAME ON AND MY ENGINE SHUT ITSELF OFF WHILE THE VEHICLE WAS IN MOTION ON A BUSY STREET. I WAS ALMOST HIT BY ANOTHER VEHICLE AS I LOST POWER TO THE CAR ON A MAIN ROAD. I BARELY ROLLED INTO A PARKING LOT. COULD HAVE BEEN A HORRIBLE (FATAL) DISASTER HAD I BEEN ON THE FREEWAY. "MALFUNCTION" "SEE OPERATOR'S MANUAL" AND "48V BATTERY SEE OPERA…

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ODI 11437650 · 5,000 mi

The contact leased a 2020 Mercedes-Benz GLE450. The contact stated that while driving at various speeds and yielding to make a right turn, the vehicle would shut off with several warning lights illuminated. The contact also stated that the “Active blind spot assist inoperable" and "Inoperable - See Owner’s Manual" appeared on the instrument panel. The contact had taken the vehicle to the dealer on several occasions however, the dealer was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repa…

Look up ODI 11437650 at NHTSA ↗

—
2
ODI 11476213

1. FIRST MESSAGE: 48V BATTERY MALFUNCTION 2. SECOND MESSAGE: STOP THE VEHICLE COOLANT IS NOT WORKING VEHICLE IS OVERHEATING. 3. LOST POWER, I COULD ONLY DRIVE 10 MILES PER HOUR. I PULLED TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED BY A SEMI TRUCK. THERE ARE SEVERAL ONLINE OCCURRENCES REPORTING THESE SAME MESSAGES. IT IS EXTREMELY DANGEROUS WHEN A VEHICLE LOSES ALL POWER WHILE ON A BUSY HIGHWAY. THE VEHICLE WAS INSPECTED. MERCEDES AWARE OF A BULLETIN WITH THIS ISSUE.

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ODI 11442064

On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29.

Look up ODI 11442064 at NHTSA ↗

6
ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

Look up ODI 11352040 at NHTSA ↗

ODI 11476213

1. FIRST MESSAGE: 48V BATTERY MALFUNCTION 2. SECOND MESSAGE: STOP THE VEHICLE COOLANT IS NOT WORKING VEHICLE IS OVERHEATING. 3. LOST POWER, I COULD ONLY DRIVE 10 MILES PER HOUR. I PULLED TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED BY A SEMI TRUCK. THERE ARE SEVERAL ONLINE OCCURRENCES REPORTING THESE SAME MESSAGES. IT IS EXTREMELY DANGEROUS WHEN A VEHICLE LOSES ALL POWER WHILE ON A BUSY HIGHWAY. THE VEHICLE WAS INSPECTED. MERCEDES AWARE OF A BULLETIN WITH THIS ISSUE.

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ODI 11575432

There were two incidents that had similar symptoms: one before the dealership said they fixed and one afterwards. The issue is that while driving I would get three warning, all at the same time: coolant too hot, 48v battery malfunction, shut the engine off. The first time it happened immediately after I turned on the vehicle and within 5 minutes of leaving a parking lot. The second time it happened after about 3 hours of driving at highway speeds. After the first time it happened dealership said they fixed the issue by upgrading the software (b…

Look up ODI 11575432 at NHTSA ↗

5
ODI 11442064

On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29.

Look up ODI 11442064 at NHTSA ↗

ODI 11459441

Was driving down a 2 lane road at about 55 MPH, and a warning light message appeared on the dash and said "battery no longer charging" then another message that said "coolant overheating vehicle shutting down" appeared. And the car would no longer accelerate. So I had to pull over on a busy 2 lane road and turn off my car and turn it back on, and then the car was working normally again. This could have been very bad if it was on a multi-lane highway. My safety was put at risk. I took the Vehicle in, and they said they cleaned some engine contac…

Look up ODI 11459441 at NHTSA ↗

ODI 11511088

For the Engine problem While driving the car there was a warning about the battery and asked to check the manual, immediately after that another warning was coolant too hot and the car shut down in the middle of the road For the transmission problem While driving the gear went to Neutral by itself. I put it back in drive about 4 minutes later it went back to neutral by itself and I had to put it back in drive No dashboard warning

Look up ODI 11511088 at NHTSA ↗

0
2
ODI 11559494

Vehicle fails to accelerate when the accelerator is pushed all the way to the floor. Maximum acceleration is 20-25 mph. The vehicle is available for inspection upon request. My safety is greatly put at risk in normal traffic conditions due to the inability to accelerate. I am also unable to drive on the highway or anywhere requiring higher rates of speed. I am also unable to quickly remove myself from a dangerous traffic situation where acceleration is required. The dealer confirmed the problem but has been dishonest about the source of t…

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ODI 11541807

Engine does while driving; when accelerator pressed there is often a delay of several seconds before the car speed will increase as the engine will rev but the transmission will not engage for several seconds. This is occurring sporadically but with increasing regularity. Dealer cannot find any error codes. Seems like it’s a fuel pump and/or computer chip issue.

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1
ODI 11466374 · 3,535 mi

The contact owns a 2022 Mercedes-Benz GLE450. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without driver input. The contact stated that the seat belt locked the two rear passengers in securely. Several unknown warning lights flashed quickly and then disappeared. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,535.

Look up ODI 11466374 at NHTSA ↗

Unknown Or Other
3
ODI 11628758

Water intrusion. It rained, water leaked into driver seat floor. The water then made it to the electrical parts underneath the driver seat. This seems identical to the recall I am seeing online with the number: 23V-177

Look up ODI 11628758 at NHTSA ↗

ODI 11696116

The air conditioning in my 2020 Mercedes-Benz GLE SUV has failed due to a refrigerant (freon) leak, leaving the system unable to cool and properly defrost the windshield. This is not an isolated issue, many other GLE owners have reported the same failure on forums and blogs, suggesting a widespread defect. NHTSA has already issued Recall No. 23V177000 (March 2023) for improperly installed A/C drain hoses in 2020–2021 GLE/GLS models, which created water intrusion, electrical shorts, fire risk, and failures of critical systems (eCall, unlocking, …

Look up ODI 11696116 at NHTSA ↗

ODI 11610169

My 2022 Mercedes GLE450 had water intrusion from the an AC vent hose that was not 'fixed' properly by Mercedes after they issues a recall for ALL 2020 and 2021 GLE450's. It took 9 months, endless gaslighting from Mercedes that I flooded the vehicle myself, a failed state-sponsored arbitration hearing only to find out Mercedes did NOT properly diagnose the vehicle from the start. I had officially 'given up' after almost a year of fighting this was not my fault, only to drive disassembled passenger seat and floor area down to Mercedes... to see…

Look up ODI 11610169 at NHTSA ↗

2
ODI 11476213

1. FIRST MESSAGE: 48V BATTERY MALFUNCTION 2. SECOND MESSAGE: STOP THE VEHICLE COOLANT IS NOT WORKING VEHICLE IS OVERHEATING. 3. LOST POWER, I COULD ONLY DRIVE 10 MILES PER HOUR. I PULLED TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED BY A SEMI TRUCK. THERE ARE SEVERAL ONLINE OCCURRENCES REPORTING THESE SAME MESSAGES. IT IS EXTREMELY DANGEROUS WHEN A VEHICLE LOSES ALL POWER WHILE ON A BUSY HIGHWAY. THE VEHICLE WAS INSPECTED. MERCEDES AWARE OF A BULLETIN WITH THIS ISSUE.

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ODI 11442064

On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29.

Look up ODI 11442064 at NHTSA ↗

—
2
ODI 11476213

1. FIRST MESSAGE: 48V BATTERY MALFUNCTION 2. SECOND MESSAGE: STOP THE VEHICLE COOLANT IS NOT WORKING VEHICLE IS OVERHEATING. 3. LOST POWER, I COULD ONLY DRIVE 10 MILES PER HOUR. I PULLED TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED BY A SEMI TRUCK. THERE ARE SEVERAL ONLINE OCCURRENCES REPORTING THESE SAME MESSAGES. IT IS EXTREMELY DANGEROUS WHEN A VEHICLE LOSES ALL POWER WHILE ON A BUSY HIGHWAY. THE VEHICLE WAS INSPECTED. MERCEDES AWARE OF A BULLETIN WITH THIS ISSUE.

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ODI 11488292

1. After coming to a stop, foot placed on the pedal to accelerate through a neighborhood security gate, the car would not accelerate despite how hard I depressed the gas pedal. After approximately 3-4 seconds the car finally accelerated. 2. When coming to a stop the vehicle has a very hard “clunk” in the transmission to stop. Vehicle was taken to the dealership but they could not replicate the problem at the time so car was given back to me with “non replicable” issues.

Look up ODI 11488292 at NHTSA ↗

1
ODI 11442064

On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29.

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000
Vehicle Speed Control
4
ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

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ODI 11360596 · 2,512 mi

SUDDEN ACCELERATION - ELECTRICAL SYSTEM FAILURES- 1) 03/21/20 COMPLETE ELECTRICAL FAILURE - ALL WARNING LIGHTS, EXTERIOR LIGHTS & BRAKE LIGHTS STUCK ON, THEN WOULD NOT START AFTER LOCAL SHOPPING TRIP-ODOMETER 754 MILES - VEHICLE TOWED TO DEALER - 'REPROGRAMMED'. 2) 06/18/20 ACTIVE SPEED CONTROL-CRUISE CONTROL (WHICH READS SPEED LIMIT SIGNS AND ADJUSTS SPEED) WAS SET AT 50 MPH - SUDDENLY BEGAN TO ACCELERATE TO 80 MPH. ODOMETER 1641 MILES. 3) ACTIVE SPEED LIMIT CONTROL OFTEN READS FRONTAGE ROAD SPEED LIMIT SIGNS WHILE ON MAIN HIGHWAY, INITIATING…

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ODI 11575432

There were two incidents that had similar symptoms: one before the dealership said they fixed and one afterwards. The issue is that while driving I would get three warning, all at the same time: coolant too hot, 48v battery malfunction, shut the engine off. The first time it happened immediately after I turned on the vehicle and within 5 minutes of leaving a parking lot. The second time it happened after about 3 hours of driving at highway speeds. After the first time it happened dealership said they fixed the issue by upgrading the software (b…

Look up ODI 11575432 at NHTSA ↗

6
ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

Look up ODI 11352040 at NHTSA ↗

ODI 11476213

1. FIRST MESSAGE: 48V BATTERY MALFUNCTION 2. SECOND MESSAGE: STOP THE VEHICLE COOLANT IS NOT WORKING VEHICLE IS OVERHEATING. 3. LOST POWER, I COULD ONLY DRIVE 10 MILES PER HOUR. I PULLED TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED BY A SEMI TRUCK. THERE ARE SEVERAL ONLINE OCCURRENCES REPORTING THESE SAME MESSAGES. IT IS EXTREMELY DANGEROUS WHEN A VEHICLE LOSES ALL POWER WHILE ON A BUSY HIGHWAY. THE VEHICLE WAS INSPECTED. MERCEDES AWARE OF A BULLETIN WITH THIS ISSUE.

Look up ODI 11476213 at NHTSA ↗

ODI 11575432

There were two incidents that had similar symptoms: one before the dealership said they fixed and one afterwards. The issue is that while driving I would get three warning, all at the same time: coolant too hot, 48v battery malfunction, shut the engine off. The first time it happened immediately after I turned on the vehicle and within 5 minutes of leaving a parking lot. The second time it happened after about 3 hours of driving at highway speeds. After the first time it happened dealership said they fixed the issue by upgrading the software (b…

Look up ODI 11575432 at NHTSA ↗

2
ODI 11476213

1. FIRST MESSAGE: 48V BATTERY MALFUNCTION 2. SECOND MESSAGE: STOP THE VEHICLE COOLANT IS NOT WORKING VEHICLE IS OVERHEATING. 3. LOST POWER, I COULD ONLY DRIVE 10 MILES PER HOUR. I PULLED TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED BY A SEMI TRUCK. THERE ARE SEVERAL ONLINE OCCURRENCES REPORTING THESE SAME MESSAGES. IT IS EXTREMELY DANGEROUS WHEN A VEHICLE LOSES ALL POWER WHILE ON A BUSY HIGHWAY. THE VEHICLE WAS INSPECTED. MERCEDES AWARE OF A BULLETIN WITH THIS ISSUE.

Look up ODI 11476213 at NHTSA ↗

ODI 11488292

1. After coming to a stop, foot placed on the pedal to accelerate through a neighborhood security gate, the car would not accelerate despite how hard I depressed the gas pedal. After approximately 3-4 seconds the car finally accelerated. 2. When coming to a stop the vehicle has a very hard “clunk” in the transmission to stop. Vehicle was taken to the dealership but they could not replicate the problem at the time so car was given back to me with “non replicable” issues.

Look up ODI 11488292 at NHTSA ↗

—
1
ODI 11588071

After driving the car about 5 miles at about 10 miles per hour while decelerating the transmission shifted into neutral requiring me to need to pull over to the side of the road, put the car in park, turn it off and back on again, this has now happened 3 times in the span of about 1 week.

Look up ODI 11588071 at NHTSA ↗

0
1
ODI 11559494

Vehicle fails to accelerate when the accelerator is pushed all the way to the floor. Maximum acceleration is 20-25 mph. The vehicle is available for inspection upon request. My safety is greatly put at risk in normal traffic conditions due to the inability to accelerate. I am also unable to drive on the highway or anywhere requiring higher rates of speed. I am also unable to quickly remove myself from a dangerous traffic situation where acceleration is required. The dealer confirmed the problem but has been dishonest about the source of t…

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0
Power Train
1
ODI 11459441

Was driving down a 2 lane road at about 55 MPH, and a warning light message appeared on the dash and said "battery no longer charging" then another message that said "coolant overheating vehicle shutting down" appeared. And the car would no longer accelerate. So I had to pull over on a busy 2 lane road and turn off my car and turn it back on, and then the car was working normally again. This could have been very bad if it was on a multi-lane highway. My safety was put at risk. I took the Vehicle in, and they said they cleaned some engine contac…

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5
ODI 11442064

On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29.

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ODI 11459441

Was driving down a 2 lane road at about 55 MPH, and a warning light message appeared on the dash and said "battery no longer charging" then another message that said "coolant overheating vehicle shutting down" appeared. And the car would no longer accelerate. So I had to pull over on a busy 2 lane road and turn off my car and turn it back on, and then the car was working normally again. This could have been very bad if it was on a multi-lane highway. My safety was put at risk. I took the Vehicle in, and they said they cleaned some engine contac…

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ODI 11511088

For the Engine problem While driving the car there was a warning about the battery and asked to check the manual, immediately after that another warning was coolant too hot and the car shut down in the middle of the road For the transmission problem While driving the gear went to Neutral by itself. I put it back in drive about 4 minutes later it went back to neutral by itself and I had to put it back in drive No dashboard warning

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1
ODI 11442064

On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29.

Look up ODI 11442064 at NHTSA ↗

1
ODI 11588071

After driving the car about 5 miles at about 10 miles per hour while decelerating the transmission shifted into neutral requiring me to need to pull over to the side of the road, put the car in park, turn it off and back on again, this has now happened 3 times in the span of about 1 week.

Look up ODI 11588071 at NHTSA ↗

—
1
ODI 11686212

The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showi…

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1
ODI 11541807

Engine does while driving; when accelerator pressed there is often a delay of several seconds before the car speed will increase as the engine will rev but the transmission will not engage for several seconds. This is occurring sporadically but with increasing regularity. Dealer cannot find any error codes. Seems like it’s a fuel pump and/or computer chip issue.

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1
ODI 11686212

The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showi…

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Forward Collision Avoidance: Automatic Emergency Braking0000
1
ODI 11686212

The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showi…

Look up ODI 11686212 at NHTSA ↗

—0
1
ODI 11686212

The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showi…

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Fuel/Propulsion System0
2
ODI 11559494

Vehicle fails to accelerate when the accelerator is pushed all the way to the floor. Maximum acceleration is 20-25 mph. The vehicle is available for inspection upon request. My safety is greatly put at risk in normal traffic conditions due to the inability to accelerate. I am also unable to drive on the highway or anywhere requiring higher rates of speed. I am also unable to quickly remove myself from a dangerous traffic situation where acceleration is required. The dealer confirmed the problem but has been dishonest about the source of t…

Look up ODI 11559494 at NHTSA ↗

ODI 11541807

Engine does while driving; when accelerator pressed there is often a delay of several seconds before the car speed will increase as the engine will rev but the transmission will not engage for several seconds. This is occurring sporadically but with increasing regularity. Dealer cannot find any error codes. Seems like it’s a fuel pump and/or computer chip issue.

Look up ODI 11541807 at NHTSA ↗

0
1
ODI 11559494

Vehicle fails to accelerate when the accelerator is pushed all the way to the floor. Maximum acceleration is 20-25 mph. The vehicle is available for inspection upon request. My safety is greatly put at risk in normal traffic conditions due to the inability to accelerate. I am also unable to drive on the highway or anywhere requiring higher rates of speed. I am also unable to quickly remove myself from a dangerous traffic situation where acceleration is required. The dealer confirmed the problem but has been dishonest about the source of t…

Look up ODI 11559494 at NHTSA ↗

1
ODI 11541807

Engine does while driving; when accelerator pressed there is often a delay of several seconds before the car speed will increase as the engine will rev but the transmission will not engage for several seconds. This is occurring sporadically but with increasing regularity. Dealer cannot find any error codes. Seems like it’s a fuel pump and/or computer chip issue.

Look up ODI 11541807 at NHTSA ↗

0—0
Service Brakes0
1
ODI 11466374 · 3,535 mi

The contact owns a 2022 Mercedes-Benz GLE450. The contact stated while driving approximately 25 MPH, the vehicle independently stopped without driver input. The contact stated that the seat belt locked the two rear passengers in securely. Several unknown warning lights flashed quickly and then disappeared. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,535.

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00
1
ODI 11686212

The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showi…

Look up ODI 11686212 at NHTSA ↗

1
ODI 11686212

The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showi…

Look up ODI 11686212 at NHTSA ↗

0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

19 mentions · 26.4% of complaints

Median mileage: 4,900 mi (11 usable records).

ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

Look up ODI 11352040 at NHTSA ↗

ODI 11360596 · 2,512 mi

SUDDEN ACCELERATION - ELECTRICAL SYSTEM FAILURES- 1) 03/21/20 COMPLETE ELECTRICAL FAILURE - ALL WARNING LIGHTS, EXTERIOR LIGHTS & BRAKE LIGHTS STUCK ON, THEN WOULD NOT START AFTER LOCAL SHOPPING TRIP-ODOMETER 754 MILES - VEHICLE TOWED TO DEALER - 'REPROGRAMMED'. 2) 06/18/20 ACTIVE SPEED CONTROL-CRUISE CONTROL (WHICH READS SPEED LIMIT SIGNS AND ADJUSTS SPEED) WAS SET AT 50 MPH - SUDDENLY BEGAN TO ACCELERATE TO 80 MPH. ODOMETER 1641 MILES. 3) ACTIVE SPEED LIMIT CONTROL OFTEN READS FRONTAGE ROAD SPEED LIMIT SIGNS WHILE ON MAIN HIGHWAY, INITIATING…

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ODI 11365446 · 6,600 mi

WARNING LIGHT "COOLANT TOO HOT SHUT ENGINE OFF" COMES ON REPEATEDLY AND THIS IS UNABLE TO BE FIXED. LIGHT COMES ON WHILE VEHICLE IS IN MOTION. WAS TOLD BY MERCEDES THIS WAS A FAULTY WARNING LIGHT. YESTERDAY THIS CAME ON AND MY ENGINE SHUT ITSELF OFF WHILE THE VEHICLE WAS IN MOTION ON A BUSY STREET. I WAS ALMOST HIT BY ANOTHER VEHICLE AS I LOST POWER TO THE CAR ON A MAIN ROAD. I BARELY ROLLED INTO A PARKING LOT. COULD HAVE BEEN A HORRIBLE (FATAL) DISASTER HAD I BEEN ON THE FREEWAY. "MALFUNCTION" "SEE OPERATOR'S MANUAL" AND "48V BATTERY SEE OPERA…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

11 mentions · 15.3% of complaints

Median mileage: 7,600 mi (4 usable records).

ODI 11352040 · 4,900 mi

DRIVING DOWN THE HIGHWAY AT 70 MPH AND '48V BATTERY MALFUNCTION' WARNING GOES OFF, ALONG WITH A YELLOW CHECK ENGINE LIGHT. A FEW SECONDS LATER A 'COOLANT' ERROR MESSAGE POPS UP AND A RED CHECK ENGINE LIGHT COMES ON. CAR LOOSES POWER COMPLETELY AND I'M UNABLE TO ACCELERATE AT ALL. CALL FLASHES A MESSAGE OF 'PULL OVER AND TURN THE ENGINE OFF'. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY BEFORE THE CAR STALLED COMPLETELY. FOUND OUT THROUGH SEVERAL BLOG POSTS MULTIPLE OTHER 2020 GLE OWNERS ARE HAVING T…

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ODI 11365446 · 6,600 mi

WARNING LIGHT "COOLANT TOO HOT SHUT ENGINE OFF" COMES ON REPEATEDLY AND THIS IS UNABLE TO BE FIXED. LIGHT COMES ON WHILE VEHICLE IS IN MOTION. WAS TOLD BY MERCEDES THIS WAS A FAULTY WARNING LIGHT. YESTERDAY THIS CAME ON AND MY ENGINE SHUT ITSELF OFF WHILE THE VEHICLE WAS IN MOTION ON A BUSY STREET. I WAS ALMOST HIT BY ANOTHER VEHICLE AS I LOST POWER TO THE CAR ON A MAIN ROAD. I BARELY ROLLED INTO A PARKING LOT. COULD HAVE BEEN A HORRIBLE (FATAL) DISASTER HAD I BEEN ON THE FREEWAY. "MALFUNCTION" "SEE OPERATOR'S MANUAL" AND "48V BATTERY SEE OPERA…

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ODI 11476213

1. FIRST MESSAGE: 48V BATTERY MALFUNCTION 2. SECOND MESSAGE: STOP THE VEHICLE COOLANT IS NOT WORKING VEHICLE IS OVERHEATING. 3. LOST POWER, I COULD ONLY DRIVE 10 MILES PER HOUR. I PULLED TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED BY A SEMI TRUCK. THERE ARE SEVERAL ONLINE OCCURRENCES REPORTING THESE SAME MESSAGES. IT IS EXTREMELY DANGEROUS WHEN A VEHICLE LOSES ALL POWER WHILE ON A BUSY HIGHWAY. THE VEHICLE WAS INSPECTED. MERCEDES AWARE OF A BULLETIN WITH THIS ISSUE.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

3 mentions · 4.2% of complaints

Median mileage: 1,371 mi (2 usable records).

ODI 11360596 · 2,512 mi

SUDDEN ACCELERATION - ELECTRICAL SYSTEM FAILURES- 1) 03/21/20 COMPLETE ELECTRICAL FAILURE - ALL WARNING LIGHTS, EXTERIOR LIGHTS & BRAKE LIGHTS STUCK ON, THEN WOULD NOT START AFTER LOCAL SHOPPING TRIP-ODOMETER 754 MILES - VEHICLE TOWED TO DEALER - 'REPROGRAMMED'. 2) 06/18/20 ACTIVE SPEED CONTROL-CRUISE CONTROL (WHICH READS SPEED LIMIT SIGNS AND ADJUSTS SPEED) WAS SET AT 50 MPH - SUDDENLY BEGAN TO ACCELERATE TO 80 MPH. ODOMETER 1641 MILES. 3) ACTIVE SPEED LIMIT CONTROL OFTEN READS FRONTAGE ROAD SPEED LIMIT SIGNS WHILE ON MAIN HIGHWAY, INITIATING…

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ODI 11384271 · 230 mi

THE 48V BATTERY AFTER DRIVING NEW VEHICLE ONLY 230 MILES GOES DEAD. THE AUTO WILL NOT START AND CANNOT BE JUMP STARTED. RESULT IS BEING STRANDED ROADSIDE. REQUIRED A TOW. MERCEDES SAYS DEAD BATTERY (BRAND NEW) NEEDS TO BE REPLACED. BATTERY WENT DEAD ON DECEMBER 10. DEALER TELLS ME NO BATTERIES ARE AVAILABLE IN THE US. A BATTERY IS PROMISED FOR DELIVERY FROM GERMANY ON OR ABOUT JANUARY 11, 2021.

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ODI 11461858

2021 MB GLE 450 bought in April 2021, now approximately 8000 miles with two separate events of not starting. Cannot jump. Once 48V battery system updated (3 months ago), required tow to dealer. Now again at dealer with the same issue and recommended for battery change (last time was software update). Very unsafe, happened first time in public garage at night with no start, and second time in the morning when I was trying to go to work. Based on various blogs and class action law suit against MB in NJ, seems like MB is aware of 48V battery …

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

1 mentions · 1.4% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11607755

Every time I apply the brake pedal, it pops, like it’s going to either brake off or it’s loose somewhere. Every single time.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

1 mentions · 1.4% of complaints

Median mileage: 8,600 mi (1 usable records).

ODI 11483005 · 8,600 mi

The contact owns a 2022 Mercedes-Benz GLE450. The contact stated while driving approximately 50 MPH, the battery malfunction warning light illuminated along with other unknown warning lights. The contact stated that the vehicle stalled and coasted to a stop. The contact stated that the vehicle lost power steering and braking functionality. The contact was able to shift the vehicle into park(P) and restart the vehicle. The contact was able to drive the vehicle to her residence; however, after turning the vehicle off, the contact touched the hood…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b