| Air Bags | 233.3%ODI 11244172TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). VONHOUSEN AUTOMOTIVE GROUP (1810 HOWE AVE, SACRAMENTO, CA 95825, [phone removed]) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB Look up ODI 11244172 at NHTSA ↗ | 1571.4%ODI 11196729TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF FORT MYERS (15461 S TAMIAMI TRAIL, FORT MYERS, FL 33908, [phone removed]) WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO ORDER THE PART AND RECEIVE IT FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. Look up ODI 11196729 at NHTSA ↗ | 736.8%ODI 11181150TAKATA RECALL FILING A COMPLAINT TO STATE THAT THE PROJECTED REPAIR DATE FOR MY VEHICLE IS IN AN UNREASONABLE AMOUNT OF TIME. I WAS GIVEN THE DATE OF MAY 2020 FOR A FIX TO OUR VEHICLES ISSUE. THIS MAKES DRIVING THE VEHICLE CHALLENGING AS I HAVE A FAMILY AND YOUNG CHILDREN. Look up ODI 11181150 at NHTSA ↗ |
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| Unknown Or Other | 350.0%ODI 11066702 · 40,449 miDRIVING 45-50 MPH ON THE ROAD ALONE AND AM STARTLED BY LOUD NOISE WHICH RESEMBLED A GUNSHOT. I IMMEDIATELY CHECKED THE DASH TO SEE IF ANY WARNING LIGHTS WERE ILLUMINATED BUT SAW NOTHING. AFTER A FEW MINUTES I LOOKED UP AND NOTICED MY PANORAMIC SUNROOF WHAT SHATTERED IN TINY PIECES. DEALERSHIP STATED THAT "NO OUTSIDE SOURCE FOUND CAUSING DAMAGE" TO THE SUNROOF. CAR IS UNDER AND EXTENDED WARRANTY AND MANUFACTURE HAS REFUSED TO TAKE RESPONSIBILITY FOR THE ISSUE. Look up ODI 11066702 at NHTSA ↗ | 314.3%ODI 10889085 · 59,000 mi"SPONTANEOUS SUNROOF EXPLOSION" - MY 2013 MERCEDES GLK250 BLUETEC EXPERIENCED A SPONTANEOUS SUNROOF EXPLOSION WHILE DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. AN ACCIDENT NEARLY OCCURRED AS A RESULT OF THE GUNSHOT LIKE IMPACT EXPERIENCED INSIDE THE CABIN OF THE VEHICLE AS A RESULT OF THE SUNROOF EXPLOSION. I HAD SEVERAL CHARDS OF GLASS EMBED IN MY SKIN AND IN MY EYE, AS THE EXPLOSION PRODUCED AN ULTRA FINE DUST OF SAFETY GLASS PARTICLES THAT WERE UNAVOIDABLE. NO IMPACT DEBRIS OR FOREIGN OBJECT WAS ATTRIBUTABLE TO THE CAUSE OF THE EXPLOSION, HINT… Look up ODI 10889085 at NHTSA ↗ | 210.5%ODI 11186756 · 59,000 miDIESEL EMISSIONS FALSE POSITIVE OR SUSPECT SOFTWARE Look up ODI 11186756 at NHTSA ↗ |
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| Engine | 00.0%No examples available for this selection. | 29.5%ODI 11208049 · 4,489 miBLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20… Look up ODI 11208049 at NHTSA ↗ | 315.8%ODI 10789656 · 500 miTL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500. Look up ODI 10789656 at NHTSA ↗ |
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| Electrical System | 00.0%No examples available for this selection. | 14.8%ODI 11208049 · 4,489 miBLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20… Look up ODI 11208049 at NHTSA ↗ | 315.8%ODI 11310441 · 106,000 miSAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING THEIR RESPONSIBILITY TO RECALL OR FIND ROOT OF ISSUE. WHEN STARTING VEHICLE, OR OFTEN WHEN DRIVING DOWN THE ROAD, CRUISE CONTROL, ADAPTIVE STEERING, LANE ASSIST, BLIND SPOT DETECTORS, PRE-SAFE BRAKING FEATURES WILL ALL BECOME INOPERABLE AND THROW MULT… Look up ODI 11310441 at NHTSA ↗ |
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| Power Train | 116.7%ODI 11428633The contact owns a 2013 Mercedes-Benz GLK250. The contact received notification of NHTSA campaign number: 21V539000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available. Look up ODI 11428633 at NHTSA ↗ | 14.8%ODI 11428939Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local … Look up ODI 11428939 at NHTSA ↗ | 210.5%ODI 10778814 · 30 miTL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30. Look up ODI 10778814 at NHTSA ↗ |
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| Steering | 00.0%No examples available for this selection. | 14.8%ODI 11291499MERCEDES SERVICE CAMPAIGNS 2019010001 AND 2019080019 MY DEALER (WAGNER MERCEDES OF SHREWSBURY, MA) HAS TOLD ME THAT NO REPLACEMENT PARTS ARE AVAILABLE FOR 2019010001 EVEN AFTER A YEAR OF WAITING. IN ACCORDANCE WITH THE NHTSA WWWEB SITE ("IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: [phone removed] OR TTY: [phone removed] OR FILE AN ONLINE COMPLAINT WITH NHTSA."), I AM FILING THIS COMPLAINT. Look up ODI 11291499 at NHTSA ↗ | 210.5%ODI 11423654When driving, the steering wheel locks and I can no longer steer the vehicle, it locks in a way that I cannot move the steering wheel at all, which may cause me to crash if I am at a dead end road and need to turn. I have been trying to contact the manufacturer for resolution but have not received any responses. This was a recall back in 2017 under NHTSA Campaign Number: 17V-595 for 2015-2017 Mercedes Benz cars, with the component of Steering/Electric Power Assist System. I am not sure why my car is not listed in the recall since it does have … Look up ODI 11423654 at NHTSA ↗ |
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| Vehicle Speed Control | 00.0%No examples available for this selection. | 14.8%ODI 11428939Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local … Look up ODI 11428939 at NHTSA ↗ | 210.5%ODI 11079872 · 25,000 miWHILE DRIVING ON AN INTERSTATE HIGHWAY DURING RUSH HOUR MY MERCEDES GLK SUDDENLY SLOWED DOWN TO ABOUT 30MPH. THE CAR WAS UNRESPONSIVE AND WOULD NOT ACCELERATE. A .MESSAGE THAT SAID 'INOPERATIVE SEE OWNERS MANUAL' APPEARED. WE TURNED OFF THE CAR AND IT STARTED UP WITHOUT PROBLEM. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO PULL OVER, AS THERE IS REPAIR WORK BEING DONE AND PART OF THE HIGHWAY DIDN'T HAVE A SHOULDER. WE WERE LUCKY THAT WE WERE NOT HIT. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED BEFORE SOMEONE GETS HURT. Look up ODI 11079872 at NHTSA ↗ |
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| Fuel/Propulsion System | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 210.5%ODI 11281939 · 39,000 miACCELERATION FROM A STOP - WHEN YOU PRESS GAS PEDAL CAR DOES NOT ACCELERATE. HAVE TO PUMP PEDAL 2-3 TIMES FOR CAR TO ACCELERATE. HAVE ONLY NOTICED AROUND TOWN WITH FREQUENT STOPS. Look up ODI 11281939 at NHTSA ↗ |
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