Auto Recall Watch
U.S. public vehicle records

Mercedes-Benz GLK250 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

46 owner complaints analyzed

8 distinct recall campaigns

59,000 mi median reported failure mileage

Scope: 2013 to 2015 model years. Data updated: . 16 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 24 of 46 complaints (52.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior48.7%
Braking behavior24.3%
Engine operation12.2%
Electrical and battery issues12.2%
Fuel system concerns12.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
24
Unknown Or Other
8
Engine
5
Electrical System
4
Power Train
4
Steering
3
Vehicle Speed Control
3
Fuel/Propulsion System
2
Component breakdown data
CategoryCount
Air Bags24
Unknown Or Other8
Engine5
Electrical System4
Power Train4
Steering3
Vehicle Speed Control3
Fuel/Propulsion System2

Air Bags: 24; Unknown Or Other: 8; Engine: 5; Electrical System: 4; Power Train: 4; Steering: 3; Vehicle Speed Control: 3; Fuel/Propulsion System: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
3
50,000 to 74,999
4
75,000 to 99,999
3
100,000 to 149,999
3
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9993
50,000 to 74,9994
75,000 to 99,9993
100,000 to 149,9993
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 3; 50,000 to 74,999: 4; 75,000 to 99,999: 3; 100,000 to 149,999: 3; 150,000 and above: 0

50,000 to 74,999 miles has the most reports with usable mileage (4). 30 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
2
2016
1
2018
2
2019
17
2020
13
2021
5
2022
1
2023
2
2025
2
2026
1
Complaints over time data
CategoryCount
20152
20161
20182
201917
202013
20215
20221
20232
20252
20261

2015: 2; 2016: 1; 2018: 2; 2019: 17; 2020: 13; 2021: 5; 2022: 1; 2023: 2; 2025: 2; 2026: 1

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 4 complaint narratives. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11310441 · 2020-02-20 (February 20, 2020)

SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING THEIR RESPONSIBILITY TO RECALL OR FIND ROOT OF ISSUE. WHEN STARTING VEHICLE, OR OFTEN WHEN DRIVING DOWN THE ROAD, CRUISE CONTROL, ADAPTIVE STEERING, LANE ASSIST, BLIND SPOT DETECTORS, PRE-SAFE BRAKING FEATURES WILL ALL BECOME INOPERABLE AND THROW MULT…

Owner-reported narrative. 106,000 miles reported. Look up ODI 11310441 at NHTSA ↗

Owner report 11423654 · 2021-07-06 (July 6, 2021)

When driving, the steering wheel locks and I can no longer steer the vehicle, it locks in a way that I cannot move the steering wheel at all, which may cause me to crash if I am at a dead end road and need to turn. I have been trying to contact the manufacturer for resolution but have not received any responses. This was a recall back in 2017 under NHTSA Campaign Number: 17V-595 for 2015-2017 Mercedes Benz cars, with the component of Steering/Electric Power Assist System. I am not sure why my car is not listed in the recall since it does have …

Owner-reported narrative. Look up ODI 11423654 at NHTSA ↗

Owner report 10778814 · 2015-09-30 (September 30, 2015)

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30.

Owner-reported narrative. 30 miles reported. Look up ODI 10778814 at NHTSA ↗

Owner report 11428939 · 2021-08-13 (August 13, 2021)

Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local …

Owner-reported narrative. Look up ODI 11428939 at NHTSA ↗

Owner report 11431865 · 2021-09-06 (September 6, 2021)

The driver's side seat failed. Due to a seat electrical harness failure the seat became stuck and neither the seat seatback or headrest could be moved. I could comfortably still reach steering wheel and pedals but my wife could not safely do so. The car has approximately 36k miles on it. I paid to repair this $831 negotiated down from $1600+. This is a pressing NHTSA issue because on the repair invoice the technician noted that a 40 amp fuse had been installed in a 30 amp socket. Presumably it came from the factory in this condition. The car ha…

Owner-reported narrative. Look up ODI 11431865 at NHTSA ↗

Owner report 11240893 · 2019-07-31 (July 31, 2019)

MY 2014 MERCEDES GLK 250 WITH 16,705 MILES, ON 11/03/2015 EXPERIENCED THE ENGINE WARNING DISPLAY STATING TO ADD BLUE. I DID THIS BUT THE WARNING DID NOT REMOVE BUT STATED I HAD 10 STARTS REMAINING. I WAS 700 MILES FROM HOME SO RETURNED CONSERVING MY REMAINING STARTS. FOUND MULTIPLE PROBLEMS WITH THE BLUE TECH EMISSIONS SYSTEM INCLUDING DEF INJECTOR NOZZLE FAILING TO SPRAY. ALL COVERED BY WARRANTY. ON 06/15/2019 WITH 58,129 MILES, THE ENGINE WARNING LIGHT AGAIN CAME ON TO ADD BLUE. I CHECKED BLUETEC LEVEL TO BE NEARLY FULL. THE WARNING S…

Owner-reported narrative. 58,000 miles reported. Look up ODI 11240893 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2013
6
2014
5
2015
5
Recall campaigns data
CategoryCount
20136
20145
20155

2013: 6; 2014: 5; 2015: 5

Year-by-year records

Mercedes-Benz GLK250 model-year comparison
Model yearComplaintsRecallsChange in recalls
201366Not available
2014215-1
20151950
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

46 unique complaints in this selection. Analysis snapshot: 2026-10-01.

34.8%Usable mileage16 / 46 records
100.0%Valid incident date46 / 46 records
100.0%Valid filing date46 / 46 records
100.0%Ordered incident and filing dates46 / 46 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201320142015
Air Bags
233.3%
ODI 11244172

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). VONHOUSEN AUTOMOTIVE GROUP (1810 HOWE AVE, SACRAMENTO, CA 95825, [phone removed]) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

Look up ODI 11244172 at NHTSA ↗

1571.4%
ODI 11196729

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF FORT MYERS (15461 S TAMIAMI TRAIL, FORT MYERS, FL 33908, [phone removed]) WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO ORDER THE PART AND RECEIVE IT FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 11196729 at NHTSA ↗

736.8%
ODI 11181150

TAKATA RECALL FILING A COMPLAINT TO STATE THAT THE PROJECTED REPAIR DATE FOR MY VEHICLE IS IN AN UNREASONABLE AMOUNT OF TIME. I WAS GIVEN THE DATE OF MAY 2020 FOR A FIX TO OUR VEHICLES ISSUE. THIS MAKES DRIVING THE VEHICLE CHALLENGING AS I HAVE A FAMILY AND YOUNG CHILDREN.

Look up ODI 11181150 at NHTSA ↗

Unknown Or Other
350.0%
ODI 11066702 · 40,449 mi

DRIVING 45-50 MPH ON THE ROAD ALONE AND AM STARTLED BY LOUD NOISE WHICH RESEMBLED A GUNSHOT. I IMMEDIATELY CHECKED THE DASH TO SEE IF ANY WARNING LIGHTS WERE ILLUMINATED BUT SAW NOTHING. AFTER A FEW MINUTES I LOOKED UP AND NOTICED MY PANORAMIC SUNROOF WHAT SHATTERED IN TINY PIECES. DEALERSHIP STATED THAT "NO OUTSIDE SOURCE FOUND CAUSING DAMAGE" TO THE SUNROOF. CAR IS UNDER AND EXTENDED WARRANTY AND MANUFACTURE HAS REFUSED TO TAKE RESPONSIBILITY FOR THE ISSUE.

Look up ODI 11066702 at NHTSA ↗

314.3%
ODI 10889085 · 59,000 mi

"SPONTANEOUS SUNROOF EXPLOSION" - MY 2013 MERCEDES GLK250 BLUETEC EXPERIENCED A SPONTANEOUS SUNROOF EXPLOSION WHILE DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. AN ACCIDENT NEARLY OCCURRED AS A RESULT OF THE GUNSHOT LIKE IMPACT EXPERIENCED INSIDE THE CABIN OF THE VEHICLE AS A RESULT OF THE SUNROOF EXPLOSION. I HAD SEVERAL CHARDS OF GLASS EMBED IN MY SKIN AND IN MY EYE, AS THE EXPLOSION PRODUCED AN ULTRA FINE DUST OF SAFETY GLASS PARTICLES THAT WERE UNAVOIDABLE. NO IMPACT DEBRIS OR FOREIGN OBJECT WAS ATTRIBUTABLE TO THE CAUSE OF THE EXPLOSION, HINT…

Look up ODI 10889085 at NHTSA ↗

210.5%
ODI 11186756 · 59,000 mi

DIESEL EMISSIONS FALSE POSITIVE OR SUSPECT SOFTWARE

Look up ODI 11186756 at NHTSA ↗

Engine
00.0%

No examples available for this selection.

29.5%
ODI 11208049 · 4,489 mi

BLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20…

Look up ODI 11208049 at NHTSA ↗

315.8%
ODI 10789656 · 500 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.

Look up ODI 10789656 at NHTSA ↗

Electrical System
00.0%

No examples available for this selection.

14.8%
ODI 11208049 · 4,489 mi

BLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20…

Look up ODI 11208049 at NHTSA ↗

315.8%
ODI 11310441 · 106,000 mi

SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING THEIR RESPONSIBILITY TO RECALL OR FIND ROOT OF ISSUE. WHEN STARTING VEHICLE, OR OFTEN WHEN DRIVING DOWN THE ROAD, CRUISE CONTROL, ADAPTIVE STEERING, LANE ASSIST, BLIND SPOT DETECTORS, PRE-SAFE BRAKING FEATURES WILL ALL BECOME INOPERABLE AND THROW MULT…

Look up ODI 11310441 at NHTSA ↗

Power Train
116.7%
ODI 11428633

The contact owns a 2013 Mercedes-Benz GLK250. The contact received notification of NHTSA campaign number: 21V539000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

Look up ODI 11428633 at NHTSA ↗

14.8%
ODI 11428939

Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local …

Look up ODI 11428939 at NHTSA ↗

210.5%
ODI 10778814 · 30 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30.

Look up ODI 10778814 at NHTSA ↗

Steering
00.0%

No examples available for this selection.

14.8%
ODI 11291499

MERCEDES SERVICE CAMPAIGNS 2019010001 AND 2019080019 MY DEALER (WAGNER MERCEDES OF SHREWSBURY, MA) HAS TOLD ME THAT NO REPLACEMENT PARTS ARE AVAILABLE FOR 2019010001 EVEN AFTER A YEAR OF WAITING. IN ACCORDANCE WITH THE NHTSA WWWEB SITE ("IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: [phone removed] OR TTY: [phone removed] OR FILE AN ONLINE COMPLAINT WITH NHTSA."), I AM FILING THIS COMPLAINT.

Look up ODI 11291499 at NHTSA ↗

210.5%
ODI 11423654

When driving, the steering wheel locks and I can no longer steer the vehicle, it locks in a way that I cannot move the steering wheel at all, which may cause me to crash if I am at a dead end road and need to turn. I have been trying to contact the manufacturer for resolution but have not received any responses. This was a recall back in 2017 under NHTSA Campaign Number: 17V-595 for 2015-2017 Mercedes Benz cars, with the component of Steering/Electric Power Assist System. I am not sure why my car is not listed in the recall since it does have …

Look up ODI 11423654 at NHTSA ↗

Vehicle Speed Control
00.0%

No examples available for this selection.

14.8%
ODI 11428939

Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local …

Look up ODI 11428939 at NHTSA ↗

210.5%
ODI 11079872 · 25,000 mi

WHILE DRIVING ON AN INTERSTATE HIGHWAY DURING RUSH HOUR MY MERCEDES GLK SUDDENLY SLOWED DOWN TO ABOUT 30MPH. THE CAR WAS UNRESPONSIVE AND WOULD NOT ACCELERATE. A .MESSAGE THAT SAID 'INOPERATIVE SEE OWNERS MANUAL' APPEARED. WE TURNED OFF THE CAR AND IT STARTED UP WITHOUT PROBLEM. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO PULL OVER, AS THERE IS REPAIR WORK BEING DONE AND PART OF THE HIGHWAY DIDN'T HAVE A SHOULDER. WE WERE LUCKY THAT WE WERE NOT HIT. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED BEFORE SOMEONE GETS HURT.

Look up ODI 11079872 at NHTSA ↗

Fuel/Propulsion System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

210.5%
ODI 11281939 · 39,000 mi

ACCELERATION FROM A STOP - WHEN YOU PRESS GAS PEDAL CAR DOES NOT ACCELERATE. HAVE TO PUMP PEDAL 2-3 TIMES FOR CAR TO ACCELERATE. HAVE ONLY NOTICED AROUND TOWN WITH FREQUENT STOPS.

Look up ODI 11281939 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air BagsToo few reports for a range75,000 mi3 (sparse)
ODI 11298176 · 62,000 mi

HOW MANY YEARS IS ACCEPTABLE FOR THIS RECALL TO HAVE "NO REMEDY"? IF IT'S SO DANGEROUS AS TO WARRANT A RECALL, WHY IS IT SO SAFE TO SIMPLY IGNORE FOR YEARS, AND YEARS?

Look up ODI 11298176 at NHTSA ↗

ODI 11349963 · 80,000 mi

THE FRONT PASSENGER SIDE AIR BAG HAS BEEN STATED TO BE DEFECTIVE. MERCEDES TOLD ME IN FEBRUARY OF 2019 THEY WOULD ADVISE WHEN REPLACEMENT AVAILABLE. THE MERCEDES BENZ DEALER I USE IN FT MYERS FLORIDA HAS REPLACED THE AIR BAG IN THE SAME MODEL AS MINE, BUILT LATER THAN MINE WHICH I DO NOT THINK IS LOGICAL. MERCEDES HAS BEEN ADVISED AS HAS THE USDOT OFFICE OF DEFECTS INVESTIGATION (NEF-109 ELA REF: NO. 11338070) WHO WROTE ME I02N A LETTER MAILED JULY 31 2020 TO FILE A FORMAL COMPLAINT

Look up ODI 11349963 at NHTSA ↗

ODI 11486095 · 75,000 mi

The contact owns a 2014 Mercedes-Benz GLK250. The contact stated that the front passenger’s side air bag warning light failed to function as designed. The vehicle was taken to the dealer where the mechanic informed the contact that the sensor light was permanently disabled. The contact then stated that he was informed of NHTSA Campaign Number: 19V010000 (Air Bags). The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 75,000.

Look up ODI 11486095 at NHTSA ↗

Unknown Or Other49,225–71,500 mi59,000 mi7
ODI 11066702 · 40,449 mi

DRIVING 45-50 MPH ON THE ROAD ALONE AND AM STARTLED BY LOUD NOISE WHICH RESEMBLED A GUNSHOT. I IMMEDIATELY CHECKED THE DASH TO SEE IF ANY WARNING LIGHTS WERE ILLUMINATED BUT SAW NOTHING. AFTER A FEW MINUTES I LOOKED UP AND NOTICED MY PANORAMIC SUNROOF WHAT SHATTERED IN TINY PIECES. DEALERSHIP STATED THAT "NO OUTSIDE SOURCE FOUND CAUSING DAMAGE" TO THE SUNROOF. CAR IS UNDER AND EXTENDED WARRANTY AND MANUFACTURE HAS REFUSED TO TAKE RESPONSIBILITY FOR THE ISSUE.

Look up ODI 11066702 at NHTSA ↗

ODI 11179910 · 113,000 mi

ADBLUE DEF HEATER AND NOX SENSORS . MY DEF FLUID / ADBLUE HEATER DEVELOPED A CODE AT 113K MILES AND AND THE SAME TIME A NOX SENSOR CODE. THE DEALER REPLACED THE NOX SENSORS FOR $2500 AND THE DEF HEATER CODE HAS COME BACK. THE VEHICLE IS HIGHWAY DRIVEN AND SHOULD NOT HAVE THESE EMISSION CODES. THE HEATER REPLACEMENT WILL COST ANOTHER $3000 OR MORE

Look up ODI 11179910 at NHTSA ↗

ODI 10889085 · 59,000 mi

"SPONTANEOUS SUNROOF EXPLOSION" - MY 2013 MERCEDES GLK250 BLUETEC EXPERIENCED A SPONTANEOUS SUNROOF EXPLOSION WHILE DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. AN ACCIDENT NEARLY OCCURRED AS A RESULT OF THE GUNSHOT LIKE IMPACT EXPERIENCED INSIDE THE CABIN OF THE VEHICLE AS A RESULT OF THE SUNROOF EXPLOSION. I HAD SEVERAL CHARDS OF GLASS EMBED IN MY SKIN AND IN MY EYE, AS THE EXPLOSION PRODUCED AN ULTRA FINE DUST OF SAFETY GLASS PARTICLES THAT WERE UNAVOIDABLE. NO IMPACT DEBRIS OR FOREIGN OBJECT WAS ATTRIBUTABLE TO THE CAUSE OF THE EXPLOSION, HINT…

Look up ODI 10889085 at NHTSA ↗

EngineToo few reports for a range4,489 mi3 (sparse)
ODI 11208049 · 4,489 mi

BLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20…

Look up ODI 11208049 at NHTSA ↗

ODI 10789656 · 500 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.

Look up ODI 10789656 at NHTSA ↗

ODI 11079872 · 25,000 mi

WHILE DRIVING ON AN INTERSTATE HIGHWAY DURING RUSH HOUR MY MERCEDES GLK SUDDENLY SLOWED DOWN TO ABOUT 30MPH. THE CAR WAS UNRESPONSIVE AND WOULD NOT ACCELERATE. A .MESSAGE THAT SAID 'INOPERATIVE SEE OWNERS MANUAL' APPEARED. WE TURNED OFF THE CAR AND IT STARTED UP WITHOUT PROBLEM. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO PULL OVER, AS THERE IS REPAIR WORK BEING DONE AND PART OF THE HIGHWAY DIDN'T HAVE A SHOULDER. WE WERE LUCKY THAT WE WERE NOT HIT. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED BEFORE SOMEONE GETS HURT.

Look up ODI 11079872 at NHTSA ↗

Electrical SystemToo few reports for a range55,245 mi2 (sparse)
ODI 11208049 · 4,489 mi

BLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20…

Look up ODI 11208049 at NHTSA ↗

ODI 11310441 · 106,000 mi

SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING THEIR RESPONSIBILITY TO RECALL OR FIND ROOT OF ISSUE. WHEN STARTING VEHICLE, OR OFTEN WHEN DRIVING DOWN THE ROAD, CRUISE CONTROL, ADAPTIVE STEERING, LANE ASSIST, BLIND SPOT DETECTORS, PRE-SAFE BRAKING FEATURES WILL ALL BECOME INOPERABLE AND THROW MULT…

Look up ODI 11310441 at NHTSA ↗

Power TrainToo few reports for a range42,015 mi2 (sparse)
ODI 10778814 · 30 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30.

Look up ODI 10778814 at NHTSA ↗

ODI 11307940 · 84,000 mi

CAR WILL PUT ITSELF IN PARK WHILE IN TRAFFIC AT SLOW SPEEDS.I WAS ON THE HIGHWAY COMING UP ON A STOPLIGHT THAT WAS RED BEFORE I COULD STOP THE CAR PUT ITSELF IN PARK AT THE SAME TIME THE LIGHT WAS TURNING GREEN WHICH ALMOST CAUSED ME TO BE HIT FROM BEHIND

Look up ODI 11307940 at NHTSA ↗

Vehicle Speed ControlToo few reports for a range65,500 mi2 (sparse)
ODI 11079872 · 25,000 mi

WHILE DRIVING ON AN INTERSTATE HIGHWAY DURING RUSH HOUR MY MERCEDES GLK SUDDENLY SLOWED DOWN TO ABOUT 30MPH. THE CAR WAS UNRESPONSIVE AND WOULD NOT ACCELERATE. A .MESSAGE THAT SAID 'INOPERATIVE SEE OWNERS MANUAL' APPEARED. WE TURNED OFF THE CAR AND IT STARTED UP WITHOUT PROBLEM. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO PULL OVER, AS THERE IS REPAIR WORK BEING DONE AND PART OF THE HIGHWAY DIDN'T HAVE A SHOULDER. WE WERE LUCKY THAT WE WERE NOT HIT. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED BEFORE SOMEONE GETS HURT.

Look up ODI 11079872 at NHTSA ↗

ODI 11310441 · 106,000 mi

SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING THEIR RESPONSIBILITY TO RECALL OR FIND ROOT OF ISSUE. WHEN STARTING VEHICLE, OR OFTEN WHEN DRIVING DOWN THE ROAD, CRUISE CONTROL, ADAPTIVE STEERING, LANE ASSIST, BLIND SPOT DETECTORS, PRE-SAFE BRAKING FEATURES WILL ALL BECOME INOPERABLE AND THROW MULT…

Look up ODI 11310441 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range39,000 mi1 (sparse)
ODI 11281939 · 39,000 mi

ACCELERATION FROM A STOP - WHEN YOU PRESS GAS PEDAL CAR DOES NOT ACCELERATE. HAVE TO PUMP PEDAL 2-3 TIMES FOR CAR TO ACCELERATE. HAVE ONLY NOTICED AROUND TOWN WITH FREQUENT STOPS.

Look up ODI 11281939 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11640604

The DEF exhaust system has failed. It was replaced before under a recall. The warranty was previously extended on the system but I am outside of the mileage window but inside of the time window. I have $6000 in repairs so far and am trying to get assistance. I have been dealing with issues since October 2024

Look up ODI 11640604 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-121None
ODI 11703480

The steering adjustment moves in and out but will not move up or down. You can hear a clicking noise like it’s trying to move but nothing happens to the steering column.

Look up ODI 11703480 at NHTSA ↗

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-031None
ODI 11725235

Driving home mid morning Thursday , March 5, 2026 on smooth paved rural road, 50MPH, sunny, temp was 40 degrees, no vehicles anywhere near us, our Panoramic Sunroof shattered on our 2013 Mercedes GLK 250. We heard a loud "BANG", but had no idea what it was. I slowed down, pulled over and while looking up, I noticed the sunroof had completely shattered and cracks were spreading as we sat watching it. I drove home short distance and parked the GLK in the garage. There are no visible signs of an impact to the glass exterior nor interior. To keep …

Look up ODI 11725235 at NHTSA ↗

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2014: 2 complaints · 2015: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2014112
2015222
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20142100
20151900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsUnknown Or OtherEngineElectrical SystemPower TrainSteeringVehicle Speed ControlFuel/Propulsion System
Air Bags—0000
1
ODI 11291499

MERCEDES SERVICE CAMPAIGNS 2019010001 AND 2019080019 MY DEALER (WAGNER MERCEDES OF SHREWSBURY, MA) HAS TOLD ME THAT NO REPLACEMENT PARTS ARE AVAILABLE FOR 2019010001 EVEN AFTER A YEAR OF WAITING. IN ACCORDANCE WITH THE NHTSA WWWEB SITE ("IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: [phone removed] OR TTY: [phone removed] OR FILE AN ONLINE COMPLAINT WITH NHTSA."), I AM FILING THIS COMPLAINT.

Look up ODI 11291499 at NHTSA ↗

00
Unknown Or Other0—
1
ODI 11208049 · 4,489 mi

BLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20…

Look up ODI 11208049 at NHTSA ↗

1
ODI 11208049 · 4,489 mi

BLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20…

Look up ODI 11208049 at NHTSA ↗

1
ODI 11307940 · 84,000 mi

CAR WILL PUT ITSELF IN PARK WHILE IN TRAFFIC AT SLOW SPEEDS.I WAS ON THE HIGHWAY COMING UP ON A STOPLIGHT THAT WAS RED BEFORE I COULD STOP THE CAR PUT ITSELF IN PARK AT THE SAME TIME THE LIGHT WAS TURNING GREEN WHICH ALMOST CAUSED ME TO BE HIT FROM BEHIND

Look up ODI 11307940 at NHTSA ↗

000
Engine0
1
ODI 11208049 · 4,489 mi

BLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20…

Look up ODI 11208049 at NHTSA ↗

—
1
ODI 11208049 · 4,489 mi

BLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20…

Look up ODI 11208049 at NHTSA ↗

1
ODI 11428939

Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local …

Look up ODI 11428939 at NHTSA ↗

0
2
ODI 11428939

Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local …

Look up ODI 11428939 at NHTSA ↗

ODI 11079872 · 25,000 mi

WHILE DRIVING ON AN INTERSTATE HIGHWAY DURING RUSH HOUR MY MERCEDES GLK SUDDENLY SLOWED DOWN TO ABOUT 30MPH. THE CAR WAS UNRESPONSIVE AND WOULD NOT ACCELERATE. A .MESSAGE THAT SAID 'INOPERATIVE SEE OWNERS MANUAL' APPEARED. WE TURNED OFF THE CAR AND IT STARTED UP WITHOUT PROBLEM. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO PULL OVER, AS THERE IS REPAIR WORK BEING DONE AND PART OF THE HIGHWAY DIDN'T HAVE A SHOULDER. WE WERE LUCKY THAT WE WERE NOT HIT. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED BEFORE SOMEONE GETS HURT.

Look up ODI 11079872 at NHTSA ↗

0
Electrical System0
1
ODI 11208049 · 4,489 mi

BLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20…

Look up ODI 11208049 at NHTSA ↗

1
ODI 11208049 · 4,489 mi

BLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20…

Look up ODI 11208049 at NHTSA ↗

—0
1
ODI 11423654

When driving, the steering wheel locks and I can no longer steer the vehicle, it locks in a way that I cannot move the steering wheel at all, which may cause me to crash if I am at a dead end road and need to turn. I have been trying to contact the manufacturer for resolution but have not received any responses. This was a recall back in 2017 under NHTSA Campaign Number: 17V-595 for 2015-2017 Mercedes Benz cars, with the component of Steering/Electric Power Assist System. I am not sure why my car is not listed in the recall since it does have …

Look up ODI 11423654 at NHTSA ↗

1
ODI 11310441 · 106,000 mi

SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING THEIR RESPONSIBILITY TO RECALL OR FIND ROOT OF ISSUE. WHEN STARTING VEHICLE, OR OFTEN WHEN DRIVING DOWN THE ROAD, CRUISE CONTROL, ADAPTIVE STEERING, LANE ASSIST, BLIND SPOT DETECTORS, PRE-SAFE BRAKING FEATURES WILL ALL BECOME INOPERABLE AND THROW MULT…

Look up ODI 11310441 at NHTSA ↗

0
Power Train0
1
ODI 11307940 · 84,000 mi

CAR WILL PUT ITSELF IN PARK WHILE IN TRAFFIC AT SLOW SPEEDS.I WAS ON THE HIGHWAY COMING UP ON A STOPLIGHT THAT WAS RED BEFORE I COULD STOP THE CAR PUT ITSELF IN PARK AT THE SAME TIME THE LIGHT WAS TURNING GREEN WHICH ALMOST CAUSED ME TO BE HIT FROM BEHIND

Look up ODI 11307940 at NHTSA ↗

1
ODI 11428939

Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local …

Look up ODI 11428939 at NHTSA ↗

0—0
1
ODI 11428939

Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local …

Look up ODI 11428939 at NHTSA ↗

0
Steering
1
ODI 11291499

MERCEDES SERVICE CAMPAIGNS 2019010001 AND 2019080019 MY DEALER (WAGNER MERCEDES OF SHREWSBURY, MA) HAS TOLD ME THAT NO REPLACEMENT PARTS ARE AVAILABLE FOR 2019010001 EVEN AFTER A YEAR OF WAITING. IN ACCORDANCE WITH THE NHTSA WWWEB SITE ("IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: [phone removed] OR TTY: [phone removed] OR FILE AN ONLINE COMPLAINT WITH NHTSA."), I AM FILING THIS COMPLAINT.

Look up ODI 11291499 at NHTSA ↗

00
1
ODI 11423654

When driving, the steering wheel locks and I can no longer steer the vehicle, it locks in a way that I cannot move the steering wheel at all, which may cause me to crash if I am at a dead end road and need to turn. I have been trying to contact the manufacturer for resolution but have not received any responses. This was a recall back in 2017 under NHTSA Campaign Number: 17V-595 for 2015-2017 Mercedes Benz cars, with the component of Steering/Electric Power Assist System. I am not sure why my car is not listed in the recall since it does have …

Look up ODI 11423654 at NHTSA ↗

0—00
Vehicle Speed Control00
2
ODI 11428939

Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local …

Look up ODI 11428939 at NHTSA ↗

ODI 11079872 · 25,000 mi

WHILE DRIVING ON AN INTERSTATE HIGHWAY DURING RUSH HOUR MY MERCEDES GLK SUDDENLY SLOWED DOWN TO ABOUT 30MPH. THE CAR WAS UNRESPONSIVE AND WOULD NOT ACCELERATE. A .MESSAGE THAT SAID 'INOPERATIVE SEE OWNERS MANUAL' APPEARED. WE TURNED OFF THE CAR AND IT STARTED UP WITHOUT PROBLEM. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO PULL OVER, AS THERE IS REPAIR WORK BEING DONE AND PART OF THE HIGHWAY DIDN'T HAVE A SHOULDER. WE WERE LUCKY THAT WE WERE NOT HIT. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED BEFORE SOMEONE GETS HURT.

Look up ODI 11079872 at NHTSA ↗

1
ODI 11310441 · 106,000 mi

SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING THEIR RESPONSIBILITY TO RECALL OR FIND ROOT OF ISSUE. WHEN STARTING VEHICLE, OR OFTEN WHEN DRIVING DOWN THE ROAD, CRUISE CONTROL, ADAPTIVE STEERING, LANE ASSIST, BLIND SPOT DETECTORS, PRE-SAFE BRAKING FEATURES WILL ALL BECOME INOPERABLE AND THROW MULT…

Look up ODI 11310441 at NHTSA ↗

1
ODI 11428939

Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local …

Look up ODI 11428939 at NHTSA ↗

0—0
Fuel/Propulsion System0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

8 mentions · 17.4% of complaints

Median mileage: 49,225 mi (6 usable records).

ODI 11066702 · 40,449 mi

DRIVING 45-50 MPH ON THE ROAD ALONE AND AM STARTLED BY LOUD NOISE WHICH RESEMBLED A GUNSHOT. I IMMEDIATELY CHECKED THE DASH TO SEE IF ANY WARNING LIGHTS WERE ILLUMINATED BUT SAW NOTHING. AFTER A FEW MINUTES I LOOKED UP AND NOTICED MY PANORAMIC SUNROOF WHAT SHATTERED IN TINY PIECES. DEALERSHIP STATED THAT "NO OUTSIDE SOURCE FOUND CAUSING DAMAGE" TO THE SUNROOF. CAR IS UNDER AND EXTENDED WARRANTY AND MANUFACTURE HAS REFUSED TO TAKE RESPONSIBILITY FOR THE ISSUE.

Look up ODI 11066702 at NHTSA ↗

ODI 11208049 · 4,489 mi

BLUE TEC SYSTEM FOR DIESEL FUEL EMISSIONS IN MY 2014 MERCEDES BENZ GLK250 MODEL IS INHERENTLY FLAWED WITH REPEATED FAILURES THAT CAUSE THE CAR TO "GO LIMP" (UNABLE TO START AFTER 10 OR LESS STARTS WHEN THERE IS A FAILURE IN THE BLUE TEC SYSTEM.) AS A RESULT, THE CAR IS NOT ONLY UNRELIABLE, IT IS UNSAFE SHOULD THE CAR "GO LIMP" WHEN NEEDED FOR EMERGENCY OR ON A ROAD TRIP OR UNABLE TO DRIVE OUT OF AN UNSAFE AREA, ETC., SINCE ONLY A MERCEDES BENZ DEALER CAN RE-SET THE SYSTEM AFTER REPAIRS SO THAT THE CAR WILL START AGAIN. TO DATE (5/16/19) MY 20…

Look up ODI 11208049 at NHTSA ↗

ODI 11240893 · 58,000 mi

MY 2014 MERCEDES GLK 250 WITH 16,705 MILES, ON 11/03/2015 EXPERIENCED THE ENGINE WARNING DISPLAY STATING TO ADD BLUE. I DID THIS BUT THE WARNING DID NOT REMOVE BUT STATED I HAD 10 STARTS REMAINING. I WAS 700 MILES FROM HOME SO RETURNED CONSERVING MY REMAINING STARTS. FOUND MULTIPLE PROBLEMS WITH THE BLUE TECH EMISSIONS SYSTEM INCLUDING DEF INJECTOR NOZZLE FAILING TO SPRAY. ALL COVERED BY WARRANTY. ON 06/15/2019 WITH 58,129 MILES, THE ENGINE WARNING LIGHT AGAIN CAME ON TO ADD BLUE. I CHECKED BLUETEC LEVEL TO BE NEARLY FULL. THE WARNING S…

Look up ODI 11240893 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 2.2% of complaints

Median mileage: 30 mi (1 usable records).

ODI 10778814 · 30 mi

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30.

Look up ODI 10778814 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

1 mentions · 2.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11428939

Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local …

Look up ODI 11428939 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 2.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11423654

When driving, the steering wheel locks and I can no longer steer the vehicle, it locks in a way that I cannot move the steering wheel at all, which may cause me to crash if I am at a dead end road and need to turn. I have been trying to contact the manufacturer for resolution but have not received any responses. This was a recall back in 2017 under NHTSA Campaign Number: 17V-595 for 2015-2017 Mercedes Benz cars, with the component of Steering/Electric Power Assist System. I am not sure why my car is not listed in the recall since it does have …

Look up ODI 11423654 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b