| Air Bags | 00.0%No examples available for this selection. | 120.0%ODI 10456136 · 54,973 miSRS LIGHT CAME ON .DEALER SAID IT IS DUE TO PROBLEM WITH AIRBAG CONTROL AND WAS A SERIOUS SAFETY PROBLEM.I WAS THEN TOLD IT WOULD COST ME $975.00 PLUS TAX TO HAVE IT REPAIRED. THE CAR HAS LESS THAN 56000 MILES .I WOULD THINK THE AUTO MAKER SHOULD BE RESPONSIBLE FOR THIS TYPE OF SAFETY PROBLEM. THE LIGHT IS CALLED AN SRS LIGHT. *TR Look up ODI 10456136 at NHTSA ↗ | 00.0%No examples available for this selection. | 14961.8%ODI 10371780 · 11,000 miTL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON SHIFTING THE VEHICLE INTO DRIVE IT LUNGED FORWARD. HE APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES DID NOT FUNCTION. THE VEHICLE CONTINUED MOVING FORWARD UNTIL IT CRASHED. A POLICE REPORT WAS FILED AND THE DRIVER SUFFERED MINOR INJURIES. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS TOWED TO A BODY SHOP AND THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,000. Look up ODI 10371780 at NHTSA ↗ | 9269.2%ODI 10865193TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. Look up ODI 10865193 at NHTSA ↗ | 13279.0%ODI 10855155 · 105,000 miAFTER JUST PARKING THE VEHICLE BUT BEFORE GETTING OUT - THE DRIVERS HEADREST "EXPLODED" AND PUSHED MY HEAD TOWARD THE STEERING WHEEL. WHEN DRIVING THE VEHICLE HOME THE MESSAGE CENTER SAID PROBLEM WITH THE DRIVER FRONT AIRBAG AND THE PASSENGER FRONT AIRBAG AND THE WARNING LIGHT WAS ON. THE NEXT DAY I DROVE TO THE DEALER AND THEY PUSHED THE HEADREST BACK TOGETHER BUT COULD NOT GET THE MESSAGE REMOVED AND SAID IT WOULD NEED DIAGNOSTICS. I DROVE AWAY WITH THE MESSAGES STILL COMING ON INTENDING TO MAKE AN APPOINTMENT FOR DIAGNOSTICS. RETURNED TO… Look up ODI 10855155 at NHTSA ↗ | 10073.0%ODI 10811758 · 28,000 miTL* THE CONTACT OWNS A 2013 MERCEDES BENZ GLK350. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CONTACT WAS INVOLVED IN A HEAD ON CRASH WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. Look up ODI 10811758 at NHTSA ↗ | 6259.6%ODI 10568690 · 100 miTL* THE CONTACT OWNS A 2014 MERCEDES BENZ GLK350. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE FRONT PASSENGERS AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE ALSO OCCURRED WHENEVER THERE WAS NO PASSENGER IN THE FRONT SEAT. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. *TR Look up ODI 10568690 at NHTSA ↗ | 8473.7%ODI 109669882015 GLK MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO DEFECTIVE SIDE CURTAIN AIRBAG. *LD THE CONSUMER STATED AS A RESULT FROM THE ACCIDENT, HAS SUFFERED FROM HEARING LOSS AND CHRONIC TINNITUS. THE CONSUMER BELIEVED THAT THE VOLUME OF THE EXPLOSION CAUSED BY THE DEPLOYMENT OF THE AIRBAG EXCEEDED INDUSTRY SAFETY STANDARDS. THE STEERING WHEEL AIRBAG DID NOT DEPLOY. *JS Look up ODI 10966988 at NHTSA ↗ |
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| Fuel/Propulsion System | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 2610.8%ODI 10726310 · 83,000 miFUEL LEAKING/DRIPPING AFTER FILLING UP WITH GAS. THE SMELL OF GAS PROMPTED ME TO LOOK UNDER THE VEHICLE AND IT WAS THEN THAT I SAW A SMALL POOL OF GAS ON THE DRIVEWAY. THE LEAKING STOPPED WHEN THE TANK WAS LESS THAN FULL AND RECURRED WHEN FILLING THE GAS TANK. NO DAMAGE YET, GOING TO THE DEALER FOR THEIR ASSESMENT. Look up ODI 10726310 at NHTSA ↗ | 2015.0%ODI 11164235 · 52,700 miI'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUGH I HAVEN'T TAKEN IT IN DUE TO MONEY ISSUES AT THIS TIME. MY STEERING COLUMN AND HANDLING SEEMS OUT OF ALIGNMENT COLUMN FEELS SHAKEN AND FAULTY AND DIFFICULT TO HANDLE AT TIMES AT OTHERS TIMES Look up ODI 11164235 at NHTSA ↗ | 127.2%ODI 10981210EVERYTIME I FILL UP THE TANK, IT SMELLS GAS IN THE GARAGE AFTER IT STAYS OVERNIGHT. I DO NOT OVERFILL THE TANK. BUT, THIS STILL PERSISTS. MANY MB OWNERS I HAVE SEEN ON THE MB BLOGS AND INQUIRIES ABOUT THIS HAVE THE SAME ISSUE. THIS IS A POTENTIAL SAFETY HAZARD ISSUE THAT REQUIRES IMMEDIATE SAFTETY RECALL. PLEASE INVESTIGATE. THANK YOU. Look up ODI 10981210 at NHTSA ↗ | 53.6%ODI 11112787 · 19,437 miVEHICLE HAS ~ 20K MILES, BROUGHT INTO DEALER BECAUSE ABS LIGHT WENT ON WHILE DRIVING SAYING SYSTEM WAS INOPERATIVE. DEALER THEN FOUND GAS TANK LEAK, AND WOULD NOT LET ME LEAVE THE DEALER, BECAUSE OF THE SAFETY HAZARD. SEARCH SHOWS RECALL FOR EARLIER MODEL YEAR 2012 WITH SAME ISSUE, BUT DEALER SAYS NO RECALL FOR 2013. ABS SENSORS ARE ALSO MALFUNCTIONING WHILE DRIVING. TWO SEPARATE INCIDENTS FOR ABS SENSORS. TWO BEEN REPLACED WITHIN ONE WEEK! Look up ODI 11112787 at NHTSA ↗ | 43.8%ODI 11278227 · 72,000 miTL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. WHILE THE CONTACT'S SPOUSE WAS DRIVING THE VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SCOTTSDALE (4725 N SCOTTSDALE RD, SCOTTSDALE, AZ 85251, [phone removed]) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A PLASTIC TUBING LEADING TO THE FUEL INJECTOR FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. VEHICLE WAS TAKEN TO MERCEDES BENZ OF CHANDLER… Look up ODI 11278227 at NHTSA ↗ | 54.4%ODI 10678793 · 2,700 miMESSAGE DASHBOARD INDICATOR (MDI) READ "INOPERATIVE. SEE OPERATOR'S MANUAL" WITH OTHER MALFUNCTION LIGHTS INCLUDING CHECK ENGINE LIGHT (CEL). TURNED CAR OFF AN ON AND ONLY THE CEL REMAINED. ALSO, THERE WAS A RECURRING TICKING NOISE THAT PRECEDED AFOREMENTIONED ISSUES THAT I ALSO REPORTED. DEALERSHIP REPAIRED LOOSE PIN IN ENGINE ECU (P045100) FOR THE CEL AND REPLACED A HIGH PRESSURE FUEL PUMP FOR THE TICKING NOISE. TICKING NOISE CONTINUED AND VEHICLE RETURNED TO DEALERSHIP WHERE THEY DETERMINED THE TICKING NOISE WAS RELATED TO THE DASH/RADIO/AC … Look up ODI 10678793 at NHTSA ↗ |
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| Electrical System | 150.0%ODI 10347254 · 30,477 miWATER LEAKED OUT OF AN INSULATED COOLER SITTING ON THE FLOOR BEHIND THE RIGHT PASSENGER SEAT. THE WATER WENT THRU THE CARPET AND CAUSED DAMAGE TO THE MODULES WHICH THEN SHUT DOWN THE ENTIRE ELECTRICAL SYSTEM AND CAUSED THE CAR TO COME TO A COMPLETE STOP AND COULD NOT BE STARTED AS WE HAD JUST LEFT THE FREEWAY. THE CAR HAD TO BE TOWED TO A DEALER. IT HAD TO BE DRIED OUT, REINSTALL THE BATTERY, REPLACE THE CONTROL MODULES. WE WERE TOLD THIS HAS BEEN A PROBLEM EVEN IF A DRINK WERE SPILLED ON THE BACKFLOOR. THE DEALER TOLD US IT WAS A POOR DESIGN F… Look up ODI 10347254 at NHTSA ↗ | 120.0%ODI 10372465 · 30,000 miMERCEDES GL-450 2007 ENGULFED IN FLAMES WHILE PARKED IN THE GARAGE RUNNING. FIRE STARTED FROM UNDER THE INSTRUMENT PANEL AND THE CAR COMPLETELY BURNED UP WITHIN 10 MINUTES CAUSING MAJOR DAMAGE TO OUR CONDO. *TR Look up ODI 10372465 at NHTSA ↗ | 00.0%No examples available for this selection. | 83.3%ODI 10748371 · 60,000 miINTERMITTENT WARNING "CHECK RIGHT TAIL AND BRAKE LIGHT" I CHECK AND LIGHT NOT FUNCTIONING; MESSAGE DISAPPEARS, LIGHTS WORK AND THEN REPEATS WITH LIGHT NOT FUNCTIONING. ADDITIONALLY CAR FAILS TO START ON SEVERAL OCCASIONS. HAS BEEN IN SHOP 3 DAYS. NOT SURE IF IT IS WIRING HARNESS FAULTY, CIRCUIT BOARD, PERHAPS HARNESS OR SOCKETS BURNT, MELTED. NOTE THAT THIS PROBLEM IS RAMPANT IN ONLINE REPORTING. MERCEDES REPORTS NO RECALLS. Look up ODI 10748371 at NHTSA ↗ | 53.8%ODI 11074162 · 65,786 miSECURITY MODULE FAILED WHICH LOCKED STEERING AND PREVENTED CAR FROM STARTING. HAD TO TOE TO DEALER AND REPAIR WAS $1000. MANY COMPLAINTS AND HUNDREDS OF SIMILAR FAILURES ON THIS AND C CLASS MODELS ON INTERNET. THIS FAILURE STRANDED MY WIFE IN ANOTHER CITY AND SHOULD BE CONSIDERED A SAFETY DEFECT. VEHICLE HAD JUST BEEN DRIVEN TO A DOCTOR VISIT BUT REFUSED TO START AFTER VISIT. MERCEDES ROADSIDE ASSISTANCE TECHNICIAN KNEW EXACTLY WHAT WAS WRONG WHEN CALLED TO THE CAR AND STATED HE HAD SEEN DOZENS OF THIS FAILURE IN ONLY THE PAST FEW MONTHS. Look up ODI 11074162 at NHTSA ↗ | 42.4%ODI 10790053 · 15,210 miWHEN DRIVING 40 MPH OR MORE, THE ENGINE STALLS AND THE UNIT IN THE DASHBOARD THAT CONTAINS THE ODOMETER AND SPEED, BEGINS TO TURN WHITE IN COLOR. IT APPEARS THE SOFTWARE ERROR WITHIN THE ENGINE CONTROL UNIT CAUSES THE VEHICLE TO STALL WHEN DRIVING AT A CERTAIN SPEED OR WHEN I AM COASTING TO A STOP, SUCH AS AT A TRAFFIC LIGHT. MY VEHICLE BEGINS TO SHUT-DOWN IN THE MIST OF MY DRIVING AT 40 MPH OR MORE, HOWEVER, WHEN I PUT MY FOOT ON THE BRAKE, THE ENGINE PICKS UP SPEED. THESE EVENTS ARE TERRIFYING, BECAUSE I CAN'T TELL IF THE VEHICLE IS GOING T… Look up ODI 10790053 at NHTSA ↗ | 64.4%ODI 10615022 · 14,195 miVEHICLE AUTOMATICALLY LOCKED LEAVING MY 3 YEAR OLD IN THE VEHICLE STRAPPED TO HER CARSEAT. THE KEY FOB WAS IN THE VEHICLE AT THE TIME. MY WIFE LEFT THE KEYS IN HER PURSE SINCE THEY ARE BLUETOOTH KEYS AND PLACED THEM INSIDE THE VEHICLE AND WALKED AROUND TO DRIVERS SIDE TO GET IN. VEHICLE SELF LOCKED WHILE SHE WAS WALKING AROUND TO DRIVER'S SIDE, LEAVING CHILD TRAPPED IN VEHICLE IN 100 DEGREE WEATHER. CALLED MERCEDES BENZ OF AMERCIA, RELAYED THE PROBLEM. PHONE REP "[XXX]" SAID THIS HAPPENS FROM TIME TO TIME AND "THEY" DO NOT KNOW WHY. TALKE… Look up ODI 10615022 at NHTSA ↗ | 43.8%ODI 10648818 · 3,700 mi2014 M-B GLK350 WAS TRAVELING ON A SIX LANE ROAD: THREE LANES IN THE NORTH DIRECTION; THREE LANES IN THE SOUTH DIRECTION. GLK350 WAS TRAVELING IN THE NORTH DIRECTION RIGHT LANE AT APPROX. 15 MPH WHEN IT WAS BROADSIDED ON THE DRIVER'S SIDE BY A PICKUP TRUCK WHO WAS COMING FROM THE SOUTH DIRECTION. THE PICKUP TRUCK MADE AN ILLEGAL LEFT HAND TURN AND CROSSED OVER THREE LANES OF TRAVEL IN AN ACCELERATING MODE BEFORE IMPACT WITH THE GLK350. THE PICKUP TRUCK WAS TRAVELING AT LEAST 25 MPH. IMPACT ZONE ON THE GLK350 WAS CENTERED BELOW A-PILLAR IN TH… Look up ODI 10648818 at NHTSA ↗ | 76.1%ODI 10704191 · 6,200 miWE WERE DRIVING ON NORMAL FREEWAY SPEED ALONG INTERSTATE 5 SOUTH APPROACHING FORT TEJON TOWARDS LOS ANGELES WHEN SUDDENLY THE DASHBOARD DISPLAYED THE MESSAGE " INOPERATIVE. CHECK OPERATOR'S MANUAL". WITH THIS MESSAGE, THE CAR SLOWED DOWN AND ULTIMATELY SHUT OFF ITS POWER ON US. FORTUNATELY, WE WERE ABLE TO SAFELY GLIDE AND DRIVE THE VEHICLE TO THE ROADSIDE. WITH THE SPEEDING TRAILER TRUCKS AND CARS ON ALL THREE LANES THAT WE HAD TO PASS THROUGH BEFORE SAFELY PARKING THE CAR, IT COULD HAVE COST US OUR LIVES. PLEASE OPEN AN INVESTIGATION TO ADDRE… Look up ODI 10704191 at NHTSA ↗ |
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| Steering | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 83.3%ODI 10778095 · 50,279 miTLA* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ESP MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,279. UPDATED 11/18/15*LJ, UPDATED 3/21/18*JB Look up ODI 10778095 at NHTSA ↗ | 64.5%ODI 11042840TAKATA RECALL HAS STILL NOT CAME UP WITH A SOLUTION TO FIX THE AIRBAGS WHICH I FEEL IS A HAZARD WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATO AND I DON'T FEEL MY FAMILY AND I ARE SAFE IN THIS VEHICLE. AFTER TRAVELING TO A DOCTORS APPOINTMENT, WHEN PUT THE KEY IN THE POSUTION TO CRANK VEHICLE THE STEERING WHEEL WOULD NO LONGER LET FOWN. STEERING WHEEL IS NOW STUCK IN THE UP POSITION. CAN'T LOWER THE STEERING COLUMN. WHICH MAKES IT NOW DIFFICULT THE STIR. ELECTRIC CONTROL LEVER WILL NOT WORK. BRAKE LIGHTS, SIGNAL LIGHTS LAMPS CONTINUALLY B… Look up ODI 11042840 at NHTSA ↗ | 31.8%ODI 11363628[XXX] STEERING LOCK FAILURE SHOULD BE A RECALL. MERCEDES CHARGES $1100 TO REPLACE MINE AND EVERYTHING I'VE READ PPL ARE ALL HAVING SAME COMMON ISSUES. I HAD NO ISSUES UNTIL AFTER MY CAR WAS HIT IN FRONT WHEN SOMEONE BACKED INTO ME (VERY HARD THAT IS). SUDDENLY MANY LIGHTS ON DASH CAME ON AND NEXT STEERING LOCK FAILURE. INS CO SAID THAT MERCEDES MECHANIC SUPERVISOR SAID IT DIDN'T HAPPEN FROM ACCIDENT.. AND THAT IT'S COMMON WITH THESE MERCEDES BC THEY ARE LEMONS!!! REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDO… Look up ODI 11363628 at NHTSA ↗ | 85.8%ODI 10660904 · 20,200 miTHE SUNROOF ON MY 2013 MERCEDES BENZ GLK 350 SPONTANEOUSLY EXPLODED WITH NO WARNING. NOTHING HIT THE ROOF OR ANY OTHER PART OF THE CAR. THE WEATHER WAS ABOUT 36 DEGREES FAHRENHEIT, NOT TOO COLD, NOT TOO HOT. THERE WAS A LOUD BANG (LIKE THE SOUND OF A GUNSHOT) FOLLOWED BY 5 - 10 MINUTES OF CRACKLING AS THE SUNROOF GLASS BROKE INTO HUNDREDS OF PIECES. IT APPEARS TO BE THE TOP LAYER OF DOUBLE-PANED GLASS, AS THE GLASS DID NOT FALL INTO THE CAR. I WAS DRIVING ABOUT 35 MPH AT THE TIME. THERE WAS NOTHING UNUSUAL THAT WOULD HAVE CAUSED THIS. *… Look up ODI 10660904 at NHTSA ↗ | 43.8%ODI 11291190WHILE TURNING MY VEHICLE TO THE LEFT OR RIGHT, I HEAR A LOUD SCREECHING NOISE ON THE STREET. I ALSO FEEL AS THOUGH THERE IS A HESITATION WHILE EXCELERARTING ON THE HIGHWAY. THE GLK350 2014 IS ON A C CLASS FRAME WHICH II THINK IS TOO SMALL TO CARRY ALL OF THE WEIGHT OF THE VEHICLE. THIS TYPE OF VEHICLE SHOULD HAVE BEEN ON N ECLASS FRAME. Look up ODI 11291190 at NHTSA ↗ | 54.4%ODI 11002718 · 90 miON JUNE 16,2017, WHILE I WAS DRIVING ON FREEWAY, I TRIED TO SLOWED DOWN BUT IT TURNED OUT TO ACCELERATE SUDDENLY AT AROUND 85MPH, THE STEERING SYSTEM WAS MESSED UP AND I LOST CONTROL OF MY CAR , THE MORE I TRY TO BRAKE THE FASTER THE CAR CRASHED , SO IT CRASHED TO THE RIGHT SIDE AND ROLLED OVER DOWN TO THE DITCH , I CALLED 911 AND UNFORTUNATELY THERE WAS NO SIGNAL, I COULD NOT OPEN THE DOOR NOR WINDOW. THE SMOKE CAME OUT FROM INSIDE AND THE CAR CAUGHT ON FIRE , I COULD HAVE BEEN BURNT TO DEATH ALIVE WITHOUT PEOPLE PASSING BY , THEY USED A… Look up ODI 11002718 at NHTSA ↗ |
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| Unknown Or Other | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 125.0%ODI 10360838 · 8,500 mi2010 MERCEDES BENKGLK 350. ON SATURDAY, OCTOBER 16, I WAS ATTEMPTING TO REVERSE OUT A PARKING SPACE IN THE WESTFIELD SHOPPING CENTER, WHEATON, MD. I PUT THE CAR IN REVERSE AND REVERSED SLOWLY. I THEN PUT THE CAR IN DRIVE AND MOVED FORWARD TO DO A 3 POINT TURN.. PLACED THE CAR IN REVERSE AND IT STALLED FOR A FEW SECONDS THEN LURCHED BACKWARD, HITTING ANOTHER CAR. THIS IS NOT THE FIRST TIME I HAVE NOTICED THIS BEHAVIOR BUT IT IS THE FIRST TIME IT LURCHED SO HARD THAT IT LITERALLY JUMPED ONE FULL CAR LENGTH AND HIT THE CAR. I WENT ONLINE AND … Look up ODI 10360838 at NHTSA ↗ | 10.8%ODI 11672580I WAS DRIVING IN HIGHWAY WITH SPEED OF 60 MPH AND SUDDENLY THE DRIVER SIDE WINDOW DROPPED DOWN AND DUE TO SUDDEN AIR COMING INSUDE, MY CAR WAS SHIFTED AND I DROVE TO NEAREST EXIT AND NO MATTER HOW HARD I TRIED, I WAS UNABLE TO PULLUP THE WINDOW AND TOOK IT TO MECHANIC AND HE NOTED HE HAS SEEN THIS SEVERAL TIMES BEFORE AND THE REGULATOR SUDDENLY MALFUNCTIONS. THE COST IS ESTIMATED $1,000 TO FIX IT. I WOULD LIKE TO WARN THAT I AM A HIGHLY EXPERIENCED DRIVER, IF THIS INCIDENT WOULD HAVE HAPPENED TO A DRIVER WITH LESS EXPERIENCE, IT COULD BE VERY D… Look up ODI 11672580 at NHTSA ↗ | 74.2%ODI 10855155 · 105,000 miAFTER JUST PARKING THE VEHICLE BUT BEFORE GETTING OUT - THE DRIVERS HEADREST "EXPLODED" AND PUSHED MY HEAD TOWARD THE STEERING WHEEL. WHEN DRIVING THE VEHICLE HOME THE MESSAGE CENTER SAID PROBLEM WITH THE DRIVER FRONT AIRBAG AND THE PASSENGER FRONT AIRBAG AND THE WARNING LIGHT WAS ON. THE NEXT DAY I DROVE TO THE DEALER AND THEY PUSHED THE HEADREST BACK TOGETHER BUT COULD NOT GET THE MESSAGE REMOVED AND SAID IT WOULD NEED DIAGNOSTICS. I DROVE AWAY WITH THE MESSAGES STILL COMING ON INTENDING TO MAKE AN APPOINTMENT FOR DIAGNOSTICS. RETURNED TO… Look up ODI 10855155 at NHTSA ↗ | 53.6%ODI 10821887 · 18,132 miPANORAMIC SUNROOF EXPLOSION. DRIVING ON A CITY STREET AT 45 MPH WHEN SUDDENLY THE CLOSED SUNROOF SHATTERED. NO FOREIGN OBJECTS OR CONTACT OCCURRED. IT WAS SPONTANEOUS EXPLOSION. Look up ODI 10821887 at NHTSA ↗ | 43.8%ODI 10654420 · 3,830 miLIGHT APPLICATION OF THE BRAKES RESULTED IN ABRUPT FULL STOP AND LEFT CAR IN PARK. COULD NOT GET CAR TO SHIFT OUT OF PARK EVEN WHEN APPLYING BRAKE AS INDICATED IN DASHBOARD MESSAGE. OTHER SCREEN MESSAGE INDICATED "DANGER OF ROLLING" AND DISPLAYED PICTURE OF CAR WITH AN ARROW ABOVE IT. NO OTHER WARNING LIGHTS. DEALER REPLACED ELECTRONIC IGNITION AND PROVIDED NEW KEYS. Look up ODI 10654420 at NHTSA ↗ | 32.6%ODI 10763088 · 7,000 miMY WIFE WAS DRIVING ON THE INTERSTATE AT ~65MPH IN HER NEW 2015 GLK350 W/ PANORAMIC & 4MATIC & ~7000 MILES. IT WAS 7:00PM IN VERY LIGHT TRAFFIC. NO ONE WAS NEAR HER AT THE TIME OF INCIDENT. SHE HEARD A VERY LOUD STARLING BANG. AT FIRST SHE THOUGHT A TIRE HAD BLOWN. SHE THEN HEARD FAINT CRACKLING NOISE ABOVE HER HEAD. THE SUN SHADE WAS CLOSED SO NO GLASS DROPPED INTO THE CABIN AREA. WITHIN MINUTES SHE NOTICED THAT THE SUNROOF HAD SHATTERED. NOTEWORTHY POINT, THE SUNROOF GLASS WAS BROKEN CONVEX. SO, IT WAS SLIGHTLY POUCHED UPWARD, WHICH … Look up ODI 10763088 at NHTSA ↗ |
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| Service Brakes | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 72.9%ODI 11022316 · 78,309 miACCELERATION/BRAKE ISSUE. ON 09/0517 I PULLED INTO MY PARKING LOT APARTMENT COMPLEX AND UPON PULLING INTO MY PARKING SPOT, I ATTEMPTED TO BACK MY 2010 MERCEDES 2010 GLK350 TO ALIGN MY CAR. I PUT THE VEHICLE IN REVERSE, BUT SUDDENLY THE VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. I ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT STOP. BEFORE THE ACCIDENT OCCURRED ON MY DASHBOARD IT DISPLAYED "CHECK BRAKE PADS". I PURCHASE THIS CAR ON 08/16/17 AND WAS INFORMED THAT THE VEHICLE HAS (2) SAFETY RECALLS FOR 'TAKATA" A… Look up ODI 11022316 at NHTSA ↗ | 53.8%ODI 10550317 · 32,000 miPARKED ON A 45 DEGREE SLOPE. PLACED THE VEHICLE IN NEUTRAL WITH THE RIGHT FOOT ON THE BRAKE PEDAL. SET THE EMERGENCY BRAKE DOWN AS FAR AS THE PEDAL WOULD TRAVEL. RELEASED THE BRAKE PEDAL WITH THE EMERGENCY BRAKE FULLY ENGAGED. THE VEHICLE STARTED TO ROLL DOWN THE INCLINE. LOCAL MECHANIC CONFIRMED THE BRAKE SYSTEM TO APPEAR FINE AS FAR AS THE BRAKE PADS AND ROTOR (PADS AT 40%). TAKING THIS TO THE LOCAL MB DEALER TO REVIEW. I HAVE VIDEO IF NEEDED. *TR Look up ODI 10550317 at NHTSA ↗ | 63.6%ODI 10810779 · 41,000 miWHILE PARKING MY CAR IN A GARAGE, IT ACCELERATED. UPON APPLYING THE BRAKES, IT SPEEDED UP CAUSING ME TO CRASH INTO A CONCRETE BARRIER. AIR BAG DID NOT DEPLOY. Look up ODI 10810779 at NHTSA ↗ | 64.4%ODI 10972019 · 35,000 miEMERGENCY BRAKE FAILS TO RELEASE. IF RELEASED BRAKE CANNOT BE APPLIED BECAUSE IT FREEZES. BRAKE WAS USED REGULARLY WHEN IN PARK AS PRESCRIBED. BRAKE WAS ALSO EXCERSIZED ACCORDING TO PROCEDURES ON P.165 OF THE 2012-3 GLK OWNERS MANUAL. UNDERBODY OF CAR WAS GENTLY WASHED PERIODICALLY TO FLUSH ANY SALT ETC. FROM EXPOSED BRAKE LINES AS PER MANUAL WHEN CAR WAS WASHED ON A REGULAR BASIS. NOW IT CANNOT BE APPLIED IN EMERGENCY SITUATIONS. THERE IS NO VISIBLE CORROSION ON THE BRAKE LINES. THIS IS A KNOWN PROBLEM WITH MBUSA 2012 -2015 GLKS. RESULT" ONE… Look up ODI 10972019 at NHTSA ↗ | 43.8%ODI 10884345 · 38,000 miWE WERE DRIVING ON THE INTERSTATE IN THE MIDDLE OF DENVER WITH CRUISE CONTROL ON WHEN THE BRAKES ENGAGED. WE WERE ALMOST AT A COMPLETE STOP WHEN MY HUSBAND WAS ABLE TO GET THE CAR TO ACCELERATE AGAIN AND WE LUCKILY WERE NOT REAR ENDED. Look up ODI 10884345 at NHTSA ↗ | 32.6%ODI 11002664 · 90 miMY MB GLK 35 CRASHED AT A HIGH SPEED AROUND 80 MPH,IT BURNT TO GROUND . I WOULD HAVE BEEN BURNT ALIVE WITHOUT PEOPLE USING A BIG ROCK TO BREAK THE WINDOW AND PULLING ME OUT . DUE TO THE STEERING AND ENGINE MALFUNCTION , MY CAR CRASHED AND I COULDN'T OPEN THE DOOR NOR WINDOWS . THIS IS HORRIBLE EXPERIENCE , MERCEDES BENZ NEEDS TO INVESTIGATE THIS ACCIDENT AND I DON'T WANT MORE VICTIMS LIKE THIS . Look up ODI 11002664 at NHTSA ↗ |
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| Suspension | 00.0%No examples available for this selection. | 120.0%ODI 10407727 · 6,000 miMY VEHICLE HAS HAD THE AIR SUSPENSION FAIL 3 TIMES AND BEEN REPLACED ALONG WITH THE PUMP ACCORDING TO A SAFETY BULLETIN. IT HAS JUST FAILED AGAIN AND IS GOING INTO THE SHOP AGAIN NOW WITH NO WARRANTY. THE AIR SHOCKS WERE JUST REPLACED IN NOV 2010 AND 10,000 MILES LATER THEY AGAIN ARE LEAKING AND FAILING. THIS APPEARS TO BE WIDESPREAD AND THEY ALSO HAVE ISSUED SERVICE BULLETINS AROUND THE FAILURE OF THIS SUSPENSION. - PLEASE NOTE YOUR DROP DOWN FOR VEHICLE TYPE DOES NOT ALLOW THE CORRECT CHOICE VEHICLE OF GL450. *TR Look up ODI 10407727 at NHTSA ↗ | 00.0%No examples available for this selection. | 145.8%ODI 10825592TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING IN THE REAR OF THE VEHICLE WHILE DRIVING AT ANY RATE OF SPEED. THE DEALER WAS NOTIFIED OF THE FAILURE MORE THAN ONCE, INDICATED THAT THERE WAS NO SAFETY CONCERN AND THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. Look up ODI 10825592 at NHTSA ↗ | 21.5%ODI 10958235 · 63,760 miLAST JANUARY MY PASSENGER SIDE REAR COIL SPRING BROKE IN HALF WHILE PARKED IN MY GARAGE. ON TUESDAY FEBRUARY 28, 2017 THE DRIVER SIDE REAR COIL SPRING BROKE IN HALF WHILE PARKED IN MY GARAGE. IN JANUARY 2016 I CONTACTED THE MERCEDES DEALER WHERE I PURCHASED THE CAR AND ASKED IF THERE WAS A PROBLEM OR A RECALL. THEY STATED NO RECALL OR PROBLEM WITH THE COIL SPRINGS HAS BEEN REPORTED. HAVING LOST BOTH REAR COIL SPRINGS ON THE SAME CAR I BELIEVE THERE IS A PROBLEM WITH MERCEDES PARTS. THE SPRING TORE OFF THE SHOCK WHEN IT BROKE AND THE FLUID LEAKE… Look up ODI 10958235 at NHTSA ↗ | 42.4%ODI 11374336CAR SHUTTERED WHEN ACCELERATING , VIBRATES WHEN AT STOP LIGHTS. GOT INSPECTION TORQUE CONVERTER CLUTCH SLIPPING DEALERSHIP RECOMMEND TRANSMISSION REPLACEMENT BASED ON MILEAGE 150K. OIL COOLER LEAKING, CENTRIFUGE LEAKING, MOTOR MOUNTS COLLAPSED. MB IS AWARE OF ISSUE, BUT ONLY WANT TO ADDRESS CERTAIN VINS. MB CORP SUGGESTED I CONTACT THE DEALERSHIP TO GET CORRECTED ONLY ASSISTANCE THEY OFFERED INCENTIVE BUY A NEW CAR. SEEN MANY SERVICE BULLETINS ON THIS ISSUE. Look up ODI 11374336 at NHTSA ↗ | 10.7%ODI 11705730I am reporting a safety issue involving my Mercedes-Benz GLK 350 following repairs performed by an authorized dealership, Critz Mercedes-Benz in Savannah, Georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully investigate the cause of the issue and not limit the diagnosis or repair to any single system, as I am not a mechanic and relied on their expertise. I paid $5,674.90 for the repair. During the process, a service advisor contacted me regarding an addition… Look up ODI 11705730 at NHTSA ↗ | 32.9%ODI 11291190WHILE TURNING MY VEHICLE TO THE LEFT OR RIGHT, I HEAR A LOUD SCREECHING NOISE ON THE STREET. I ALSO FEEL AS THOUGH THERE IS A HESITATION WHILE EXCELERARTING ON THE HIGHWAY. THE GLK350 2014 IS ON A C CLASS FRAME WHICH II THINK IS TOO SMALL TO CARRY ALL OF THE WEIGHT OF THE VEHICLE. THIS TYPE OF VEHICLE SHOULD HAVE BEEN ON N ECLASS FRAME. Look up ODI 11291190 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Power Train | 00.0%No examples available for this selection. | 120.0%ODI 11176606 · 116,000 miPROBLEM ACCUSED SUDDENLY WITH FRONT AXEL . CALL AS MANY DEAL - USED CAR REPAIR CENTERS THEY ARE SURPRISED WITH THE RESULT NEVER HEARD A MERCEDES TO HAVE THIS KIND OF ISSUE SPECIALLY 2007 AUTO GL350 . THEY WERE MADE VERY SOLID NOT SOPPIEST TO GCREATE ANY ISSUE . EVEN SO I HAVE EXTENDED USED CAR REPAIR WARRANTY FROM THE USED CAR DEALER WHERE I BOUGHT THE WARRANTY FROM . ALL THE DEALER DON'T WAY TO DEAL WITH THE WARRANTY REPAIR . THEY WANT THE MONEY FIRST THEN I SHOULD REQUEST THE COST FROM THE WARRANTY COMPANY BUT THAT DOES NOT MAKE SENSE . SEEMS… Look up ODI 11176606 at NHTSA ↗ | 00.0%No examples available for this selection. | 31.2%ODI 10453970 · 47,000 miVEHICLE DEVELOPED TRANSMISSION WHINE. TRANSMISSION WILL BE REPLACED. *TR Look up ODI 10453970 at NHTSA ↗ | 21.5%ODI 10715657 · 58,000 miTRANSMISSION JERKING PROBLEM I'VE HAD MY 2011 GLK350 AND JUST NOTICED THAT THE CAR JERKS NOTICEABLY ROUGHLY AND MADE A LOUDSY NOISE WHEN IN DRIVE MODE. IT HAPPENS BOTH AT LOW AND HIGH RPMS. Look up ODI 10715657 at NHTSA ↗ | 31.8%ODI 11130422 · 84,008 miTL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. WHILE DRIVING 30 MPH, THE DRIVE TRAIN FAILED AND THERE WAS A TEMPORARY LOSS OF POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVE TRAIN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED AND AN APPOINTMENT WAS SCHEDULED TO COMPLETE THE REPAIR. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,008. Look up ODI 11130422 at NHTSA ↗ | 42.9%ODI 11047331 · 34,000 miWHEN I'M DRIVING THE CAR, THE CAR WILL AUTOMATICALLY SHIFTS FROM D(DRIVE) TO P(PARK). IT HAPPENS ESPECIALLY WHEN I HIT THE BRAKE. I WENT TO DEALER FOR THE SAME ISSUE TWICE, AND IT SEEMS THEY STILL CANNOT FIND THE PROBLEM AND FIX IT. THIS IS A LIFE-THREATENING ISSUE. JUST IMAGE THE CAR STOPS IMMEDIATELY AT THE MIDDLE OF HIGHWAY. WE ARE LUCKY NOT HIT BY THE CAR BEHIND US. IT HAPPENED TWICE ON HIGHWAY I-70. Look up ODI 11047331 at NHTSA ↗ | 32.9%ODI 10748274 · 6,800 miTHE VEHICLE WILL NOT ENGAGE IN D OR R MODE. UNABLE TO DRIVE. ERROR MESSAGE IN COMBI DISPLAY = "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". THE CAR WAS ALREADY TWICE AT THE MERCEDES DEALER & REPAIR SHOP FOR THE EXACT SAME PROBLEM, THIS IS THE THIRD INCIDENT. Look up ODI 10748274 at NHTSA ↗ | 54.4%ODI 11350484 · 73,000 miTHE KEY IS NOT RECOGNIZED IN THE ELECTRONIC IGNITION SWITCH, THE VEHICLE CANNOT BE STARTED AND/OR THE AUTOMATIC TRANSMISSION MAY GO INTO PARK AT SPEEDS BELOW 6 KM/H. Look up ODI 11350484 at NHTSA ↗ |
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