Auto Recall Watch
U.S. public vehicle records

Mercedes-Benz GLS 580 4MATIC recalls by model year

Explore the records behind recurring owner reports.

Key facts

11 owner complaints analyzed

22 distinct recall campaigns

2,350 mi median reported failure mileage

Scope: 2020 to 2025 model years. Data updated: . 2 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2020
19
2022
5
2023
4
2024
0
2025
0
Recall campaigns data
CategoryCount
202019
20225
20234
20240
20250

2020: 19; 2022: 5; 2023: 4; 2024: 0; 2025: 0

Year-by-year records

Mercedes-Benz GLS 580 4MATIC model-year comparison
Model yearComplaintsRecallsChange in recalls
2020219Not available
202215Not available
202334-1
202420-4
2025300

Recall history

22 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V709000 · Structure:Body:Door:Hinge And Attachments

Reported: 2019-10-04 (October 4, 2019) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

Consequence: The detached trim can become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

NHTSA campaign record ↗
20V089000 · Electrical System: Instrument Cluster/Panel

Reported: 2020-02-14 (February 14, 2020) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence: If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

NHTSA campaign record ↗
20V329000 · Suspension:Rear:Shock Absorber | Suspension:Front:Shock Absorber

Reported: 2020-06-05 (June 5, 2020) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.

Consequence: Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.

NHTSA campaign record ↗
20V626000 · Steering:Electric Power Assist System | Visibility:Windshield Wiper/Washer:Motor | Exterior Lighting:Headlights | Electrical System:Wiring

Reported: 2020-10-09 (October 9, 2020) · Model years: 2020

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

Consequence: If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Remedy: MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.

NHTSA campaign record ↗
21V058000 · Communication: Auto Crash Notification | Electrical System:Software

Reported: 2021-02-05 (February 5, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

NHTSA campaign record ↗
21V071000 · Electronic Stability Control (Esc):Control Module:Software

Reported: 2021-02-12 (February 12, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Consequence: If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.

NHTSA campaign record ↗
21V288000 · Equipment:Appliance:Air Conditioner

Reported: 2021-04-23 (April 23, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Consequence: Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy: Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.

NHTSA campaign record ↗
21V354000 · Back Over Prevention: Sensing System: Camera | Electrical System:Software

Reported: 2021-05-14 (May 14, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

NHTSA campaign record ↗
21V771000 · Air Bags: Air Bag/Restraint Control Module | Air Bags:Frontal

Reported: 2021-10-01 (October 1, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 580 vehicles. The air bag control unit software may be programmed incorrectly, which can cause the driver's air bag to deploy improperly.

Consequence: An air bag that does not deploy properly during a crash can increase the risk of injury.

Remedy: Dealers will replace the air bag control unit, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign record ↗
21V818000 · Seats

Reported: 2021-10-18 (October 18, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.

Consequence: Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.

NHTSA campaign record ↗
21V961000 · Fuel System, Gasoline:Fuel Injection System:Injectors | Fuel System, Gasoline:Fuel Injection System:Fuel Rail

Reported: 2021-12-13 (December 13, 2021) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

NHTSA campaign record ↗
22V231000 · Electrical System:Wiring:Interior/Under Dash

Reported: 2022-04-08 (April 8, 2022) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

Consequence: An overheated electrical cable can increase the risk of a fire.

Remedy: Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.

NHTSA campaign record ↗
22V365000 · Communication: Auto Crash Notification | Electrical System:Software

Reported: 2022-05-20 (May 20, 2022) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

NHTSA campaign record ↗
22V466000 · Air Bags:Frontal

Reported: 2022-07-01 (July 1, 2022) · Model years: 2020

Mercedes-Benz, LLC (MBUSA) is recalling certain 2020 Mercedes-Benz GLS 450 and GLS 580 vehicles. The front air bag wiring harness may be routed incorrectly, which can cause the air bag not to deploy properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy properly can increase the risk of injury in the event of a crash.

Remedy: Dealers will correct the wiring harness routing, free of charge. Owners notification letters were mailed August 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070006.

NHTSA campaign record ↗
22V680000 · Structure:Body

Reported: 2022-09-12 (September 12, 2022) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

Consequence: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

NHTSA campaign record ↗
22V732000 · Seats:Mid/Rear Assembly

Reported: 2022-09-30 (September 30, 2022) · Model years: 2020, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.

Consequence: A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.

NHTSA campaign record ↗
23V177000 · Visibility:Defroster/Defogger/Hvac System

Reported: 2023-03-17 (March 17, 2023) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Consequence: Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

NHTSA campaign record ↗
23V733000 · Visibility:Sun/Moon Roof Assembly

Reported: 2023-11-01 (November 1, 2023) · Model years: 2020

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."

Consequence: A sunroof that closes unexpectedly can increase the risk of injury.

Remedy: Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.

NHTSA campaign record ↗
24V207000 · Electrical System:Wiring

Reported: 2024-03-15 (March 15, 2024) · Model years: 2020, 2022, 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

Consequence: An overheated ground connection can increase the risk of a fire.

Remedy: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

NHTSA campaign record ↗
23V178000 · Structure:Body

Reported: 2023-03-17 (March 17, 2023) · Model years: 2022, 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.

Consequence: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.

NHTSA campaign record ↗
23V445000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2023-06-26 (June 26, 2023) · Model years: 2022, 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

NHTSA campaign record ↗
23V880000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2023-12-21 (December 21, 2023) · Model years: 2022, 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

11 unique complaints in this selection. Analysis snapshot: 2026-10-05.

18.2%Usable mileage2 / 11 records
100.0%Valid incident date11 / 11 records
100.0%Valid filing date11 / 11 records
100.0%Ordered incident and filing dates11 / 11 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20202022202320242025
Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 11600489

Car just stopped abruptly on highway. We tried to shut off and restart. Nothing worked. All emergency signs showed up on dashboard. Highway road assistance guy tried to put it in neutral..it did nit work. We were scared to death siting on i 278 with trucks,buses coming behind us. Car just abruptly stopped

Look up ODI 11600489 at NHTSA ↗

00.0%

No examples available for this selection.

133.3%
ODI 11750197

I made a left turn and the rear passenger side axle broke. I didn’t hit anything.

Look up ODI 11750197 at NHTSA ↗

Electrical System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 11600489

Car just stopped abruptly on highway. We tried to shut off and restart. Nothing worked. All emergency signs showed up on dashboard. Highway road assistance guy tried to put it in neutral..it did nit work. We were scared to death siting on i 278 with trucks,buses coming behind us. Car just abruptly stopped

Look up ODI 11600489 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 11600489

Car just stopped abruptly on highway. We tried to shut off and restart. Nothing worked. All emergency signs showed up on dashboard. Highway road assistance guy tried to put it in neutral..it did nit work. We were scared to death siting on i 278 with trucks,buses coming behind us. Car just abruptly stopped

Look up ODI 11600489 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Forward Collision Avoidance: Adaptive Cruise Control
00.0%

No examples available for this selection.

1100.0%
ODI 11590915

When coming into the proximity of devices along the highway that transmit radio/communication signals, message appears with several indicator symbols illuminated, “Temporarily Unavailable-Sensors are Dirty”. None of the ADAS functions work until you stop and restart the engine, or sometimes will return in a few 3-5 minutes or it may be an hour if you don’t restart the car. The dealer is aware this is a problem with Merc Benz but has no solution. Besides being a nuisance this can be very dangerous if assuming systems are working.

Look up ODI 11590915 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 11589306 · 2,200 mi

The contact owns a 2024 Mercedes-Benz GLS580. The contact stated while driving 25 MPH with his wife in the front passenger's seat, the Forward Collision Avoidance: Automatic Emergency Braking system engaged and the vehicle stopped abruptly, causing both the contact and his wife to be propelled forward. The contact stated that there were no other vehicles or pedestrians around the vehicle prior to the failure. The contact was able to continue driving. The vehicle was taken to the dealer, where the contact was informed that the computer did not …

Look up ODI 11589306 at NHTSA ↗

00.0%

No examples available for this selection.

Fuel/Propulsion System
150.0%
ODI 11705195

The fuel rail system failed on the passenger side of the engine and leaks. This is the same issue seen on, but VIN number isn't apart of it: Campaign No. : 2022030003 CA DMV. : 220303 NHTSA ID 21V961 I have taken the vehicle to a Mercedes dealer twice for the concern of smelling gas. The second time I had a video but the service tech couldn't replicate the leak. This safety concern pose a great risk as the gas could come into contact with a hot surface and ignite but passenger at HIGH risk. The problem has taken to the dealer twice with v…

Look up ODI 11705195 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Lane Departure: Blind Spot Detection
00.0%

No examples available for this selection.

1100.0%
ODI 11590915

When coming into the proximity of devices along the highway that transmit radio/communication signals, message appears with several indicator symbols illuminated, “Temporarily Unavailable-Sensors are Dirty”. None of the ADAS functions work until you stop and restart the engine, or sometimes will return in a few 3-5 minutes or it may be an hour if you don’t restart the car. The dealer is aware this is a problem with Merc Benz but has no solution. Besides being a nuisance this can be very dangerous if assuming systems are working.

Look up ODI 11590915 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Latches/Locks/Linkages:Doors:Latch
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

133.3%
ODI 11668213

My Mercedes GLS 580 has a soft-close doors feature. Upon getting my 2 year old out of the car, he pushes the door closed with his left hand while his right hand was between the front driver side door and the rear driver side door. I, his father, was standing right next to the rear door. The door does not close all the way because his fingers were in between the two doors. Then the soft close pulls the door closed crushing his fingers. To make it worse, I try to open the door but the system prevented me from opening it until the door was cl…

Look up ODI 11668213 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Forward Collision Avoidance: Automatic Emergency BrakingToo few reports for a range2,200 mi1 (sparse)
ODI 11589306 · 2,200 mi

The contact owns a 2024 Mercedes-Benz GLS580. The contact stated while driving 25 MPH with his wife in the front passenger's seat, the Forward Collision Avoidance: Automatic Emergency Braking system engaged and the vehicle stopped abruptly, causing both the contact and his wife to be propelled forward. The contact stated that there were no other vehicles or pedestrians around the vehicle prior to the failure. The contact was able to continue driving. The vehicle was taken to the dealer, where the contact was informed that the computer did not …

Look up ODI 11589306 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11635014

Rear door window trim on driver's side detached from vehicle while traveling at highway speed.

Look up ODI 11635014 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-041None
ODI 11652075

The suspension has failed despite changing engine mounts. It is available for inspection if needed. I also believe there is Premature wear of the front struts and rear shock absorbers. This can affect vehicle handling and control, increasing the risk of a crash. There were no warning lamps and it has been inspected by various mechanics including Mercedes

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2025-050None

No examples available for this selection.

2025-061None
ODI 11668213

My Mercedes GLS 580 has a soft-close doors feature. Upon getting my 2 year old out of the car, he pushes the door closed with his left hand while his right hand was between the front driver side door and the rear driver side door. I, his father, was standing right next to the rear door. The door does not close all the way because his fingers were in between the two doors. Then the soft close pulls the door closed crushing his fingers. To make it worse, I try to open the door but the system prevented me from opening it until the door was cl…

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2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-121None
ODI 11705195

The fuel rail system failed on the passenger side of the engine and leaks. This is the same issue seen on, but VIN number isn't apart of it: Campaign No. : 2022030003 CA DMV. : 220303 NHTSA ID 21V961 I have taken the vehicle to a Mercedes dealer twice for the concern of smelling gas. The second time I had a video but the service tech couldn't replicate the leak. This safety concern pose a great risk as the gas could come into contact with a hot surface and ignite but passenger at HIGH risk. The problem has taken to the dealer twice with v…

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2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-031None
ODI 11724792

AT 0730 on 16 March, 2026 I was traveling northbound on XXX in [XXX] . Temp was 55 degress Farenheight and the wind was in excess of 20 knots. I was going 60 MPH. Suddenly a large "gun shot" sound echoed through the car startling me excessively. I thought the engine had blown up or all the vehicle tires exploded. I was able to gain control of the car and pull into the emergency lane where I quickly deteremined the Panoranmic Sun Roof had exploded and shards of glass where everywhere. There was no warning and this event was tramatic. …

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2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-061None
ODI 11744611

After changing the tires on my G580 at my local Mercedes dealer on December 26, 2025, on the ride home, about 10 minutes after leaving the dealership, my left rear wheel detached from the vehicle. It hit oncoming traffic and caused an accident. My axle hit the ground after the wheel came off and dug a long and deep trench in the road, releasing vaporized asphalt and metal (from the axle, which got shaved down) into the cabin. I breathed this vapor for several minutes before it dissipated (it was 8 degrees F outside, so I couldn't wait outside t…

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2026-071None
ODI 11750197

I made a left turn and the rear passenger side axle broke. I didn’t hit anything.

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2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2022: 1 complaints · 2023: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022001
2023022
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022100
2023300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainElectrical SystemEngineForward Collision Avoidance: Adaptive Cruise ControlForward Collision Avoidance: Automatic Emergency BrakingFuel/Propulsion SystemLane Departure: Blind Spot DetectionLatches/Locks/Linkages:Doors:Latch
Power Train—
1
ODI 11600489

Car just stopped abruptly on highway. We tried to shut off and restart. Nothing worked. All emergency signs showed up on dashboard. Highway road assistance guy tried to put it in neutral..it did nit work. We were scared to death siting on i 278 with trucks,buses coming behind us. Car just abruptly stopped

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1
ODI 11600489

Car just stopped abruptly on highway. We tried to shut off and restart. Nothing worked. All emergency signs showed up on dashboard. Highway road assistance guy tried to put it in neutral..it did nit work. We were scared to death siting on i 278 with trucks,buses coming behind us. Car just abruptly stopped

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00000
Electrical System
1
ODI 11600489

Car just stopped abruptly on highway. We tried to shut off and restart. Nothing worked. All emergency signs showed up on dashboard. Highway road assistance guy tried to put it in neutral..it did nit work. We were scared to death siting on i 278 with trucks,buses coming behind us. Car just abruptly stopped

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—
1
ODI 11600489

Car just stopped abruptly on highway. We tried to shut off and restart. Nothing worked. All emergency signs showed up on dashboard. Highway road assistance guy tried to put it in neutral..it did nit work. We were scared to death siting on i 278 with trucks,buses coming behind us. Car just abruptly stopped

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00000
Engine
1
ODI 11600489

Car just stopped abruptly on highway. We tried to shut off and restart. Nothing worked. All emergency signs showed up on dashboard. Highway road assistance guy tried to put it in neutral..it did nit work. We were scared to death siting on i 278 with trucks,buses coming behind us. Car just abruptly stopped

Look up ODI 11600489 at NHTSA ↗

1
ODI 11600489

Car just stopped abruptly on highway. We tried to shut off and restart. Nothing worked. All emergency signs showed up on dashboard. Highway road assistance guy tried to put it in neutral..it did nit work. We were scared to death siting on i 278 with trucks,buses coming behind us. Car just abruptly stopped

Look up ODI 11600489 at NHTSA ↗

—00000
Forward Collision Avoidance: Adaptive Cruise Control000—00
1
ODI 11590915

When coming into the proximity of devices along the highway that transmit radio/communication signals, message appears with several indicator symbols illuminated, “Temporarily Unavailable-Sensors are Dirty”. None of the ADAS functions work until you stop and restart the engine, or sometimes will return in a few 3-5 minutes or it may be an hour if you don’t restart the car. The dealer is aware this is a problem with Merc Benz but has no solution. Besides being a nuisance this can be very dangerous if assuming systems are working.

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0
Forward Collision Avoidance: Automatic Emergency Braking0000—000
Fuel/Propulsion System00000—00
Lane Departure: Blind Spot Detection000
1
ODI 11590915

When coming into the proximity of devices along the highway that transmit radio/communication signals, message appears with several indicator symbols illuminated, “Temporarily Unavailable-Sensors are Dirty”. None of the ADAS functions work until you stop and restart the engine, or sometimes will return in a few 3-5 minutes or it may be an hour if you don’t restart the car. The dealer is aware this is a problem with Merc Benz but has no solution. Besides being a nuisance this can be very dangerous if assuming systems are working.

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00—0
Latches/Locks/Linkages:Doors:Latch0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

1 patterns with matching reports.

Fuel smell or leak mentions

1 mentions · 9.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11705195

The fuel rail system failed on the passenger side of the engine and leaks. This is the same issue seen on, but VIN number isn't apart of it: Campaign No. : 2022030003 CA DMV. : 220303 NHTSA ID 21V961 I have taken the vehicle to a Mercedes dealer twice for the concern of smelling gas. The second time I had a video but the service tech couldn't replicate the leak. This safety concern pose a great risk as the gas could come into contact with a hot surface and ignite but passenger at HIGH risk. The problem has taken to the dealer twice with v…

Look up ODI 11705195 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b