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U.S. public vehicle records

2007 Mercury MARINER HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

31 owner complaints analyzed

0 distinct recall campaigns

70,000 mi median reported failure mileage

Scope: 2007 model year. Data updated: . 28 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 8 of 31 complaints (25.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior825.8%
Engine operation619.4%
Electrical and battery issues26.5%
Steering behavior26.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
8
Engine And Engine Cooling
5
Electrical System
4
Engine
4
Hybrid Propulsion System
3
Power Train
3
Fuel/Propulsion System
2
Steering
2
Component breakdown data
CategoryCount
Service Brakes8
Engine And Engine Cooling5
Electrical System4
Engine4
Hybrid Propulsion System3
Power Train3
Fuel/Propulsion System2
Steering2

Service Brakes: 8; Engine And Engine Cooling: 5; Electrical System: 4; Engine: 4; Hybrid Propulsion System: 3; Power Train: 3; Fuel/Propulsion System: 2; Steering: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
1
50,000 to 74,999
16
75,000 to 99,999
4
100,000 to 149,999
4
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9991
50,000 to 74,99916
75,000 to 99,9994
100,000 to 149,9994
150,000 and above2

Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 16; 75,000 to 99,999: 4; 100,000 to 149,999: 4; 150,000 and above: 2

50,000 to 74,999 miles has the most reports with usable mileage (16). 3 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
5
2011
3
2012
5
2013
3
2014
4
2015
5
2016
3
2017
2
2023
1
Complaints over time data
CategoryCount
20105
20113
20125
20133
20144
20155
20163
20172
20231

2010: 5; 2011: 3; 2012: 5; 2013: 3; 2014: 4; 2015: 5; 2016: 3; 2017: 2; 2023: 1

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 8 complaint narratives. Engine operation appears in 6 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10464203 · 2012-07-04 (July 4, 2012)

WAS DRIVING ON HIGHWAY - WHEN ABS LIGHT CAME ON, THEN SERVICE BRAKE SYSTEM, SERVICE 4X4, REGEN DISABLED DISPLAYED ON DISPLAY. TESTED BRAKES AND APPEARED THAT THEY WERE STILL FUNCTIONING, BROUGHT CAR TO DEALER NEXT MORNING, DEALER REPLACED ABS RING. *JS

Owner-reported narrative. 52,660 miles reported. Look up ODI 10464203 at NHTSA ↗

Owner report 10485299 · 2012-11-20 (November 20, 2012)

TONE RINGS HAVE BEEN FAILING ANNUALLY. THIS CAUSES THE BRAKES TO PULSATE, RATHER THAN COME TO A COMPLETE AND PREDICTABLE STOP, AND DISABLES THE ANTI-LOCK BRAKE SYSTEM UNTIL TONE RINGS CAN BE REPLACED. *TR

Owner-reported narrative. 60,000 miles reported. Look up ODI 10485299 at NHTSA ↗

Owner report 10407547 · 2011-06-20 (June 20, 2011)

I HAVE A 2007 MERCURY MARINER HYBRID WITH 118,000 MILES. YESTERDAY, THE EXCLAMATION MARK WARNING LIGHT CAME ON 12 TIMES IN 8 MILES. I TURNED AROUND AND IT CAME ON AN ADDITIONAL 10 TIMES ON THE WAY HOME. THERE IS FIRST A LOSS OF POWER, THE LIGHT COMES ON. I SWERVE ONTO THE SHOULDER BEFORE I CAN TURN OFF THE ENGINE THERE IS A JOLT. I HAVE TAKEN MY CAR TO THE DEALERSHIP BEFORE AND THEY SAID TO "PULL OVER AND SHUT OFF THE ENGINE FOR A MINUTE AND THEN RESTART ENGINE". I HAVE LOST FAITH IN THE SAFETY OF THIS CAR. *TT

Owner-reported narrative. 117,500 miles reported. Look up ODI 10407547 at NHTSA ↗

Owner report 10441677 · 2011-12-29 (December 29, 2011)

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT WAS DRIVING 65 MPH WHEN A WARNING LIGHT ILLUMINATED, ADVISING THE CONTACT TO "STOP SAFELY NOW." THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND WHEN THE WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WOULD IMMEDIATELY STALL. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING WHICH DETERMINED THAT THE ENGINE FAN WAS DEFECTIVE. THE ENGINE FAN WAS NOT REPLACED. THE FAILURE MILEAGE WAS 50,000. UPDATED 01/10/12*LJ

Owner-reported narrative. 50,000 miles reported. Look up ODI 10441677 at NHTSA ↗

Owner report 10329183 · 2010-05-06 (May 6, 2010)

ENGINE SHUTS OFF WITHOUT ANY FOREWARNING WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM 2 TIMES--PROBLEM PERSISTS. THEY SAY IT IS A PROBLEM WITH THE COOLING SYSTEM FOR THE HYBRID BATTERIES. THEY HAVE REPLACED A WIRING HARNESS AND THE MOTOR OF THE COOLING FAN. *TR

Owner-reported narrative. 65,000 miles reported. Look up ODI 10329183 at NHTSA ↗

Owner report 10819598 · 2016-01-12 (January 12, 2016)

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE INSTRUMENT PANEL DISPLAYED A TRIANGLE WITH AN EXCLAMATION POINT. THE PANEL DISPLAYED THAT THE DRIVER NEEDED TO PULL OVER IMMEDIATELY. THE CONTACT PULLED OVER AND THE IGNITION HAD TO BE TURNED TO THE OFF POSITION FOR A FEW MINUTES IN ORDER FOR THE VEHICLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR ELECTRONIC COOLANT PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MAN…

Owner-reported narrative. 70,000 miles reported. Look up ODI 10819598 at NHTSA ↗

Owner report 10533386 · 2013-08-03 (August 3, 2013)

MY WIFE WAS DRIVING APPROX. 50 MPH. ENTERED A CURVE AND THE POWER STEERING FAILED, MAKING IT VERY DIFFICULT FOR HER TO STEER SAFELY. *TR

Owner-reported narrative. 147,000 miles reported. Look up ODI 10533386 at NHTSA ↗

Owner report 10714681 · 2015-05-05 (May 5, 2015)

THE POWER STEERING WENT OUT IN MY MOTHER'S 2007 MARINER HYBRID WITH 72,000 MILES DUE TO FAILURE OF THE POWER STEERING CONTROL MODULE. AFTER SEARCHING ONLINE FORUMS, I FOUND THIS TO BE A RATHER COMMON ISSUE ON THE 05-07 MARINER AND ESCAPE HYBRIDS. THE REPAIR WILL COST JUST UNDER A THOUSAND DOLLARS ONCE YOU LOCATE THE PART. AFTER HAVING IT DIAGNOSED AT MY FORD DEALER, I CONTACTED FORD CUSTOMER CARE TO SEE IF THEY COULD RESOLVE THE ISSUE, AND THEY ACTED LIKE IT WAS SOMETHING THEY WERE UNAWARE OF EVEN THOUGH IT DOES NOT TAKE MUCH SEARCHING TO SEE I…

Owner-reported narrative. 71,500 miles reported. Look up ODI 10714681 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

31 unique complaints in this selection. Analysis snapshot: 2026-10-01.

90.3%Usable mileage28 / 31 records
100.0%Valid incident date31 / 31 records
100.0%Valid filing date31 / 31 records
100.0%Ordered incident and filing dates31 / 31 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200620072008200920102012
Engine
1132.4%
ODI 10460214 · 95,043 mi

ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B…

Look up ODI 10460214 at NHTSA ↗

412.9%
ODI 10459312 · 70,100 mi

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. …

Look up ODI 10459312 at NHTSA ↗

2824.1%
ODI 10464346 · 57,000 mi

VEHICLE WAS IN MIDDLE LANE OF INTERSTATE 95 WITH TRAFFIC MOVING AT 65-70 MPH WHEN THERE WAS (ACCORDING TO FORD TECH) A FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP. THIS CAUSED THE VEHICLE ENGINE TO SHUT DOWN AND COULD HAVE CAUSED ACCIDENT/DEATH IF WIFE WASN'T ABLE TO GET TO SHOULDER WEAVING THROUGH LANES OF TRAFFIC. I SEE ONLINE AT HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/MERCURY/MARINER_HYBRID/ENGINE_AND_ENGINE_COOLING/PROBLEM.ASPX THAT THIS HAS BEEN REPORTED AS A MAJOR COMPLAINT FOR AWHILE. WHY IS THIS NOT A RECALL? SOMEONE WILL SURE GET KILLE…

Look up ODI 10464346 at NHTSA ↗

419.0%
ODI 10748285 · 75,000 mi

TL* THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER AND COULD NOT ACCELERATE OVER 40 MPH. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Look up ODI 10748285 at NHTSA ↗

222.2%
ODI 10520360 · 24,400 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED SIX TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THEY WERE UNABLE TO TAKE IT TO THE DEALER TO HAVE THE THROTTLE BODY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR TWO WEEKS BECAUSE THE PART WAS ON BACK ORDER. THE FAILURE AND CURRENT MILEAGE WAS 24,400. *TR

Look up ODI 10520360 at NHTSA ↗

00.0%

No examples available for this selection.

Service Brakes
823.5%
ODI 10471208 · 99,000 mi

I HAVE A MERCURY MARINER HYBRID 2006. COMING UP TO RED LIGHT AND VEHICLE SUDDENLY HAD NO BRAKES, THE PEDAL WOULD NOT PUSH IN EITHER. NO LIGHTS HAD EVER COME ON AND NO WARNING SIGNS WERE EVER RECEIVED. THE CAR WAS IN GREAT CONDITION AND WAS REGULARLY TAKEN CARE OF AND HAD PREVENTABLE MAINTENANCE. UPON FAILURE TO BRAKE I HAD TO MANEUVER THE VEHICLE IN DANGEROUS CONDITIONS JUST TO AVOID AN ACCIDENT. LUCKY FOR ME THIS TIME DID NOT RESULT IN AN ACCIDENT OR INJURY. AFTER REPLACING THE MASTER BRAKE CYLINDER (AS PER FORD RECOMMENDATIONS) I AGAIN HAD …

Look up ODI 10471208 at NHTSA ↗

825.8%
ODI 10464203 · 52,660 mi

WAS DRIVING ON HIGHWAY - WHEN ABS LIGHT CAME ON, THEN SERVICE BRAKE SYSTEM, SERVICE 4X4, REGEN DISABLED DISPLAYED ON DISPLAY. TESTED BRAKES AND APPEARED THAT THEY WERE STILL FUNCTIONING, BROUGHT CAR TO DEALER NEXT MORNING, DEALER REPLACED ABS RING. *JS

Look up ODI 10464203 at NHTSA ↗

2925.0%
ODI 10508401 · 104,000 mi

TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING LOT AT 3 MPH, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT THEY FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE ABS AND THE CHECK BRAKE WARNING LAMP ILLUMINATED. ALSO, THE CONTACT STATED THAT SHE HAD TO CRASH INTO A TREE IN ORDER TO STOP THE VEHICLE. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND …

Look up ODI 10508401 at NHTSA ↗

29.5%
ODI 10717782 · 123,250 mi

WHILE DRIVING DOWN THE ROAD, ALL OF THE WARNING LIGHTS ON THE DASH BOARD CAME ON AND THEN THE BREAKS FAILED. WE WERE ABLE TO GET TO SAFETY AFTER GOING OFF THE ROAD. WHEN TAKEN INTO THE FORD MOTOR COMPANY REPAIR SHOP THEY RESET THE CODES AND SAID EVERYTHING WAS FINE, NO PARTS TO REPAIR. LESS THAN 50 MILES LATER, THE SAME THING HAPPENED AGAIN INJURING 3! THIS TIME IT'S THE ABS MODULE. AFTER CALLING THE FORD MOTOR COMPANY, THEY REFUSE TO ADMIT THERE IS ANY PROBLEM AND NO REASON FOR A RECALL. WE WERE GIVEN THE NHTSA INFORMATION TO MAKE A COMP…

Look up ODI 10717782 at NHTSA ↗

111.1%
ODI 10886139 · 114,780 mi

BRAKE WARNING LIGHT AND A MESSAGE ON THE DASH SAYING "CHECK BRAKE SYSTEM" INTERMITANTLY OCCUR. BRAKES SEEM TO WORK NORMALLY. RESTARTING THE CAR TEMPORARILY FIXES THE PROBLEM, ONLY TO OCCUR AGAIN IN SEVERAL MILES. THE PROBLEM OCCURS AT ANY TIME, STANDING OR IN MOTION.

Look up ODI 10886139 at NHTSA ↗

1100.0%
ODI 10840035 · 98,000 mi

WHILE DRIVING ON THE FREEWAY, I HIT THE BRAKES AND THEY STOPPED WORKING. ON THE DASHBOARD IT SAID THAT BRAKES NEEDED TO BE SERVICED. LUCKILY I WAS ABLE TO STOP BY PUTTING MOST OF MY WEIGHT ON THE BRAKE PEDAL. I PULLED TO THE SIDE AND INSPECTED THE CAR, NOTHING WAS WRONG. I PROCEEDED TO RESTART THE CAR AND THE BRAKES APPEARED TO BE WORKING FINE. I TOOK THE CAR TO THE FORD DEALERSHIP AND THEY VERIFIED THAT AN ISSUE HAD OCCURRED, HOWEVER THEY DID NOT KNOW HOW TO FIX THE ISSUE AND CONTACTED FORD. AFTER 4 DAYS THEY CLAIM THAT A TUBE WAS DEFECTIVE AN…

Look up ODI 10840035 at NHTSA ↗

Steering
514.7%
ODI 10559011 · 128,567 mi

STOPPED AT GAS STATION TO FUEL VEHICLE. RETURNED TO VEHICLE AFTER FUELING. WHEN I STARTED MY MERCURY MARINER HYBRID, THE INFORMATION SCREEN SAID "SERVICE POWER STEERING". WHEN I STARTED TO MOVE THE VEHICLE, I REALIZED I ONLY HAD MANUAL STEERING AVAILABLE. THIS CONTINUED ALL THE WAY HOME (5 MILES) ON ICY SNOW COVERED ROADS (FOLLOWING OUR NEAR BLIZZARD HEAR IN NORTH EASTERN INDIANA). NEXT MORNING, STARTED VEHICLE AND IT WAS BACK TO NORMAL. MY EXTENSIVE RESEARCH, SO FAR, INDICATES THERE HAVE NOT BEEN ANY RECALLS FOR THIS, WHAT APPEARS TO BE,…

Look up ODI 10559011 at NHTSA ↗

26.5%
ODI 10533386 · 147,000 mi

MY WIFE WAS DRIVING APPROX. 50 MPH. ENTERED A CURVE AND THE POWER STEERING FAILED, MAKING IT VERY DIFFICULT FOR HER TO STEER SAFELY. *TR

Look up ODI 10533386 at NHTSA ↗

2420.7%
ODI 10306742 · 37,200 mi

I HAVE A 2008 MERCURY MARINER HYBRID 4 WHEEL DRIVE. ON OCCASION THE STEERING WILL LOOSE POWER ASSIST WHILE TURNING. THE LOSS OF POWER LASTS FOR A FEW SECONDS BEFORE THE POWER ASSIST RETURNS. THIS PROBLEM IS DANGEROUS AS I HAVE TO COMPENSATE FOR THE LOSS OF STEERING ASSIST BY TURNING THE STEERING WHEEL HARDER, THEN WHEN THE POWER ASSIST RETURNS THE VEHICLE TURNS MORE THAN I WANT BECAUSE THE WHEEL IS EASY TO TURN AS I AM APPLYING A LOT OF PRESSURE TO THE STEERING WHEEL. THE DEALER AND FORD HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM OR SUGGEST…

Look up ODI 10306742 at NHTSA ↗

838.1%
ODI 10418503 · 31,000 mi

POWER STEERING CUT OUT, QUIT WORKING, ON LEFT TURN, SPEED ABOUT 10 MPH. OUTAGE LASTED ABOUT 1-2 SECONDS. BELIEVE WOULD HAVE HIT FAR SIDE CURB IF STEERING HAD NOT SPONTANEOUSLY RECOVERED. THIS WAS FIRST OCCURRENCE. DROVE CAR DIRECTLY TO DEALER FROM INCIDENT; DIAGNOSIS TBD. AFRAID TO DRIVE. AT HIGHER SPEED OR IF HAD LASTED JUST A LITTLE LONGER WOULD HAVE WRECKED! *TR

Look up ODI 10418503 at NHTSA ↗

222.2%
ODI 10984259 · 84,000 mi

I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SURVEY AT THE END OF THE PHONE CALL. SOME PEOPLE ARE DISGUSTING THE WAY THEY TREAT OTHERS.

Look up ODI 10984259 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
823.5%
ODI 10293351 · 45,213 mi

THE DRIVER INFORMATION DISPLAY SHOWED: BRAKE SYSTEM FAILURE. TOOK VEHICLE TO DEALERSHIP, AND WAS TOLD THAT THE ITEM WAS NOT COVERED BY EXTENDED WARRANTY THAT I PURCHASED THROUGH DEALER. THE ITEM THAT WAS FOUND TO CAUSE THE CODE IS THE WIRING THAT CONTROLS THE HYDRAULIC PUMP FOR THE ABS BRAKE SYSTEM. ALTHOUGH THE BRAKES STILL FUNCTION, BUT DO NOT PROTECT FROM LOCKING UP IN AN EVENT OF EMERGENCY BRAKING. *TR

Look up ODI 10293351 at NHTSA ↗

412.9%
ODI 10393184

I OWN A 2007 MERCURY MARINER HYBRID I HAVE ABOUT 76000 MILES. THE STOP SAFELY LIGHT COMES ON AND CAR STOPS IN MIDDLE OF ROAD WITHOUT WARNING ALSO WITH TEMP LIGHT MOST OF THE TIME THE SERVICE ENGINE WRENCH LIGHT COMES ON FREQUENTLY

Look up ODI 10393184 at NHTSA ↗

2219.0%
ODI 10330798 · 39,380 mi

ON-FREEWAY GAS ENGINE/ELECTRIC MOTOR SHUT-DOWN. DRIVING IN MORNING RUSH-HOUR TRAFFIC APPROXIMATELY 15 MINUTES AFTER COLD START IN 60-DEGREE WEATHER, BOTH THE GASOLINE ENGINE AND THE ELECTRIC MOTOR PROPULSION SYSTEMS SHUT-DOWN TOGETHER WITHOUT PRIOR WARNING WHILE THE VEHICLE WAS IN MOTION - "STOP SAFELY NOW" WAS THE `TOO-LITTLE-TOO-LATE' INFO ON THE INSTRUMENT PANEL. NEITHER POWER MODE WOULD RESTART WITH TRANS IN NEUTRAL (I REFUSED TO TRY CYCLING IGNITION KEY TO OFF, AND RISK STEERING LOCK). FORTUNATE TO COAST ONTO SHOULDER, WHERE I HAD TO MOVE …

Look up ODI 10330798 at NHTSA ↗

314.3%
ODI 10641710 · 148,000 mi

MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME EXACT THING THAT IS DESCRIBED IN THE ACCOUNTS OF THE PROBLEM WITH THE THROTTLE - WITHOUT QUESTION. I URGE YOU TO EXPAND THE PROGRAM THAT FORD IS BEING REQUIRED TO DO FOR THIS MASSIVE (OVER 1 MILLION VEHICLE) PROBLEM. T…

Look up ODI 10641710 at NHTSA ↗

111.1%
ODI 10984259 · 84,000 mi

I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SURVEY AT THE END OF THE PHONE CALL. SOME PEOPLE ARE DISGUSTING THE WAY THEY TREAT OTHERS.

Look up ODI 10984259 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
514.7%
ODI 10460214 · 95,043 mi

ON I-66W VEHICLE LOST ENGINE POWER AT HIGHWAY SPEED. DISPLAYED STOP SAFELY NOW AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP. THE INCIDENT WAS EXTREMELY HARROWING FOR THE DRIVER AS THE POWER CUTOFF WAS UNEXPECTED AND IMMEDIATE. COASTED TO SHOULDER. A RESTART, PER THE OWNER MANUAL, WAS ATTEMPTED BUT DID NOT WORK. TRANSPORTED ON FLATBED TO FORD DEALERSHIP. DEALERSHIP STATED HYBRID BATTERY HARNESS, HYBRID COOLING FANS, AND THROTTLE BODY NEEDED TO BE REPLACED AND PCM REPROGRAMMED FOR $1900 TO 'FIX ISSUE. OWNER REQUESTED A NEW 12V FRONT B…

Look up ODI 10460214 at NHTSA ↗

39.7%
ODI 10459312 · 70,100 mi

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. …

Look up ODI 10459312 at NHTSA ↗

1512.9%
ODI 10334815 · 40,211 mi

SECOND UNWARNED TOTAL SHUT-DOWN OF ALL POWER ON ROADWAY - THIS ONE JUST 17 DAYS AFTER REPAIRS AND REPROGRAMMING BY FORD DEALERSHIP FOLLOWING FIRST INSTANCE, WHICH CUT GAS ENGINE AND ELECTRIC MOTOR POWER WHILE TRAVELING ON LOS ANGELES FREEWAY. THIS POWER SHUT-DOWN OCCURRED WHILE TRYING TO PULL FROM PARALLEL PARK SPOT ONTO BUSY BLVD - LOST ALL POWER 2 FEET INTO TRAFFIC, ABLE TO ROLL BACK INTO CURB BEFORE TRAFFIC REACHED ME AROUND SEMI-BLIND CURVE. AFTER THE FIRST IN-USE FAILURE ON 5-17-10, I SIMULTANEOUSLY REPORTED THE MALFUNCTION TO FORD CUST…

Look up ODI 10334815 at NHTSA ↗

14.8%
ODI 11020561 · 128,000 mi

I WAS ON MY WAY TO DROP MY 3 MONTH OLD OFF AT DAYCARE AND THEN TO WORK. I WAS DRIVING DOWN THE HIGHWAY GOING 60 MPH WITH THE CRUISE CONTROL SET WHEN I FEEL THE CAR START TO JERK BACK AND FORTH A LITTLE. I LOOK AT MY GAUGES ALL ARE NORMAL EXCEPT THE RPM GAUGE IS JUMPING UP AND DOWN THEN ALL OF A SUDDEN IT IS KICK OUT OF CRUISE CONTROL, AND I LOSE ACCELERATION AND A WRENCH LIGHT CAME ON. I WAS ALMOST HIT BY 2 VEHICLES BECAUSE OF THE SUDDEN LOSE ON SPEED. AS I WAS LOSING ACCELERATION, I WAS TRYING NOT TO BRAKE BECAUSE I THOUGHT IT WAS GOING TO…

Look up ODI 11020561 at NHTSA ↗

222.2%
ODI 10534196 · 30,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARINER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND PROCEEDED INTO LIMP MODE AND THE WRENCH LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR

Look up ODI 10534196 at NHTSA ↗

00.0%

No examples available for this selection.

Fuel/Propulsion System
38.8%
ODI 10467682 · 69,500 mi

DRIVING AT HIGHWAY SPEEDS, VEHICLE SUDDENLY SHUT DOWN AND DISPLAYED A "STOP SAFELY NOW" MESSAGE ON THE LCD AND A WARNING LIGHT ON THE DASH. THE ENGINE JUST SHUT OFF COMPLETELY, NO ELECTRIC DRIVE EITHER. EXTREMELY DANGEROUS CONDITION. THIS HAPPENED TWICE. VEHICLE RESTARTED WITHIN A MINUTE AND OPERATED NORMALLY FOR ABOUT 30 MINUTES. THIS IS A COMMON PROBLEM WITH THE MERCURY MARINER AND FORD ESCAPE VERSIONS OF THIS VEHICLE. THERE IS EXTENSIVE DOCUMENTATION OF THIS ISSUE HERE: HTTP://WWW.GREENHYBRID.COM/DISCUSS/F26/STOP-SAFELY-NOW-11900/ APPARENT…

Look up ODI 10467682 at NHTSA ↗

26.5%
ODI 10507344 · 59,000 mi

CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER PUMP, JUST THE ABOVE MESSAGE. HAD TO WAIT AND RESTART ENGINE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IN HIGH SPEED TRAFFIC ON A FREEWAY, ECT. *TR

Look up ODI 10507344 at NHTSA ↗

1714.7%
ODI 10464346 · 57,000 mi

VEHICLE WAS IN MIDDLE LANE OF INTERSTATE 95 WITH TRAFFIC MOVING AT 65-70 MPH WHEN THERE WAS (ACCORDING TO FORD TECH) A FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP. THIS CAUSED THE VEHICLE ENGINE TO SHUT DOWN AND COULD HAVE CAUSED ACCIDENT/DEATH IF WIFE WASN'T ABLE TO GET TO SHOULDER WEAVING THROUGH LANES OF TRAFFIC. I SEE ONLINE AT HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/MERCURY/MARINER_HYBRID/ENGINE_AND_ENGINE_COOLING/PROBLEM.ASPX THAT THIS HAS BEEN REPORTED AS A MAJOR COMPLAINT FOR AWHILE. WHY IS THIS NOT A RECALL? SOMEONE WILL SURE GET KILLE…

Look up ODI 10464346 at NHTSA ↗

314.3%
ODI 10641710 · 148,000 mi

MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME EXACT THING THAT IS DESCRIBED IN THE ACCOUNTS OF THE PROBLEM WITH THE THROTTLE - WITHOUT QUESTION. I URGE YOU TO EXPAND THE PROGRAM THAT FORD IS BEING REQUIRED TO DO FOR THIS MASSIVE (OVER 1 MILLION VEHICLE) PROBLEM. T…

Look up ODI 10641710 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

119.5%
ODI 10453164

WE PURCHASED A FORD CERTIFIED 2008 MERCURY MARINER HYBRID LESS THAN TWO YEARS AGO. ACCORDING TO FORD, A FORD CERTIFIED' VEHICLE HAS BEEN PASSED A 172 POINT INSPECTION. WE HAVE BEEN DRIVING THIS VEHICLE ON THE HIGHWAY AND HAVE EXPERIENCE A STOP SAFELY NOW' WARNING ON THE DASH, ACCOMPANIED BY THE ENGINE SHUTTING OFF, AND THIS SEEMS TO HAPPEN AT SPEEDS OF 50+ MPH. I WAS DRIVING 70 MPH IN THE MIDDLE OF A CONGESTED 4 LANE HIGHWAY TRAFFIC WHILE THIS HAPPENED TO ME RECENTLY. MY CAR CEASED TO ACCELERATE, AND I HAD TO WEAVE OUT OF THE CENTER LANES, …

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628.6%
ODI 10356004 · 14,143 mi

TL*THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. THE CONTACT STATED THAT AFTER APPLYING THE BRAKES IN THE PARKING LOT THE VEHICLE ACCELERATED. THE VEHICLE DID NOT RESPOND TO THE BRAKES AND DID NOT STOP UNTIL THE VEHICLE CRASHED INTO A PARKED VEHICLE. AFTER HITTING THE VEHICLE THE RPMS CONTINUED TO INCREASE AND DID NOT STOP UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER TO BE INSPECTED. THE POLICE DID NOT FILE A REPORT BECAUSE THEY SAID IT WAS IN A SCHOOL PARKING. THE FAILURE AND CURRENT MILEAGES WERE 14143.

Look up ODI 10356004 at NHTSA ↗

333.3%
ODI 10520360 · 24,400 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED SIX TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THEY WERE UNABLE TO TAKE IT TO THE DEALER TO HAVE THE THROTTLE BODY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR TWO WEEKS BECAUSE THE PART WAS ON BACK ORDER. THE FAILURE AND CURRENT MILEAGE WAS 24,400. *TR

Look up ODI 10520360 at NHTSA ↗

00.0%

No examples available for this selection.

Engine And Engine Cooling
12.9%
ODI 10436515 · 76,000 mi

SUDDEN ABRUPT STOPPAGE OF GAS MOTOR (IN HYBRID VEHICLE) WITH SLOWING TO < 30 MPH WHILE IN FREEWAY DRIVING. WITHOUT WARNING, THE MOTOR SIMPLY CUT OFF. *TR

Look up ODI 10436515 at NHTSA ↗

516.1%
ODI 10329183 · 65,000 mi

ENGINE SHUTS OFF WITHOUT ANY FOREWARNING WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM 2 TIMES--PROBLEM PERSISTS. THEY SAY IT IS A PROBLEM WITH THE COOLING SYSTEM FOR THE HYBRID BATTERIES. THEY HAVE REPLACED A WIRING HARNESS AND THE MOTOR OF THE COOLING FAN. *TR

Look up ODI 10329183 at NHTSA ↗

97.8%
ODI 10374725 · 68,000 mi

TL*THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STALLED AND A STOP SAFELY NOW MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER, TURNED OFF AND UPON RESTART THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE CONTINUED TO RECUR DURING THE DURATION OF THE DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FAILURE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 68,000.

Look up ODI 10374725 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Service Brakes63,750–97,375 mi86,968 mi8
ODI 10464203 · 52,660 mi

WAS DRIVING ON HIGHWAY - WHEN ABS LIGHT CAME ON, THEN SERVICE BRAKE SYSTEM, SERVICE 4X4, REGEN DISABLED DISPLAYED ON DISPLAY. TESTED BRAKES AND APPEARED THAT THEY WERE STILL FUNCTIONING, BROUGHT CAR TO DEALER NEXT MORNING, DEALER REPLACED ABS RING. *JS

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ODI 10485299 · 60,000 mi

TONE RINGS HAVE BEEN FAILING ANNUALLY. THIS CAUSES THE BRAKES TO PULSATE, RATHER THAN COME TO A COMPLETE AND PREDICTABLE STOP, AND DISABLES THE ANTI-LOCK BRAKE SYSTEM UNTIL TONE RINGS CAN BE REPLACED. *TR

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ODI 10632895 · 120,000 mi

MY SON WAS COMING TO AN INTERSECTION OF A MAIN ROAD FROM A SIDE STREET AND WHEN HE WENT TO STEP ON THE BRAKE THE SUV WOULD NOT STOP HE DIDN'T EXPECT THIS AND PUSHED DOWN AS HARD AS HE COULD IF STOPPED OUT IN THE MAIN ROAD LUCKY NO ONE WAS OUT THERE. I HAVE CHECKED ON THE WEB AND A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM IT SEAM TO BE SOMETHING WITH THE ELECTRIC BRAKE SYSTEM THAT STOPS THE SUV. I USES MOSTLY THE REGENERATING SYSTEM TO STOP THE SUV NOT THE PAD ONLY A LITTLE IS USE SO IF THE SYSTEM HAS A PROBLEM YOU HAVE A DANGER OF NOT STOPPING A…

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Engine And Engine Cooling59,000–65,000 mi64,680 mi5
ODI 10329183 · 65,000 mi

ENGINE SHUTS OFF WITHOUT ANY FOREWARNING WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM 2 TIMES--PROBLEM PERSISTS. THEY SAY IT IS A PROBLEM WITH THE COOLING SYSTEM FOR THE HYBRID BATTERIES. THEY HAVE REPLACED A WIRING HARNESS AND THE MOTOR OF THE COOLING FAN. *TR

Look up ODI 10329183 at NHTSA ↗

ODI 10342552 · 64,680 mi

WHILE I WAS DRIVING MY 2007 MERCURY MARINER HYBRID AT 65 MPH ON A HIGHWAY, THE RED TRIANGLE CAME ON AND THE MESSAGE "STOP SAFELY NOW." THE CAR COMPLETELY AND SUDDENLY LOST ALL POWER. I TRIED TO GIVE IT SOME GAS BUT TO NO AVAIL. I PULLED OVER, SHUT IT OFF FOR A FEW MINUTES, AND THEN WAS ABLE TO RESTART IT AND MAKE IT HOME. I HAVE 64,000 MILES ON THE CAR. I SEE THAT THERE ARE SERVICE BULLETINS DESCRIBING THIS PROBLEM, BUT AM UPSET THAT I WAS NOT INFORMED ABOUT IT, ESPECIALLY SINCE THE WARRANTY GOES TO 60,000 MILES. *TR

Look up ODI 10342552 at NHTSA ↗

ODI 10441677 · 50,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT WAS DRIVING 65 MPH WHEN A WARNING LIGHT ILLUMINATED, ADVISING THE CONTACT TO "STOP SAFELY NOW." THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND WHEN THE WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WOULD IMMEDIATELY STALL. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING WHICH DETERMINED THAT THE ENGINE FAN WAS DEFECTIVE. THE ENGINE FAN WAS NOT REPLACED. THE FAILURE MILEAGE WAS 50,000. UPDATED 01/10/12*LJ

Look up ODI 10441677 at NHTSA ↗

Electrical SystemToo few reports for a range70,000 mi2 (sparse)
ODI 10507028 · 70,000 mi

MY 22 YEAR OLD DAUGHTER WAS DRIVING MY 2007 MERCURY MARINER HYBRID BACK TO COLLEGE AFTER SPRING BREAK AT HOME. SHE WAS TRAVELING AT 75 MPH IN THE FAST LANE AND THE ENGINE JUST QUIT. SHE HAD BEEN DRIVING FOR SEVERAL HOURS AT FREEWAY SPEED. THE "STOP SAFELY" LIGHT COMES ON AND SHE WAS ABLE TO GET TO THE RIGHT SHOULDER ON ELECTRIC POWER. VERY SCARY! SHE WAITED 10 MINUTES AND IT FIRED BACK UP AND SHE WAS ABLE TO CONTINUE ON TO SCHOOL ANOTHER HALF HOUR. BUT SHE IS NOW UNSURE WHEN AND IF IT WILL HAPPEN AGAIN. I PURCHASED THE VEHICLE USED FOUR …

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ODI 10882656 · 70,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT THE ALARM SYSTEM SOUNDED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Look up ODI 10882656 at NHTSA ↗

EngineToo few reports for a range70,050 mi4 (sparse)
ODI 10459312 · 70,100 mi

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. …

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ODI 10608718 · 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AN…

Look up ODI 10608718 at NHTSA ↗

ODI 10652694 · 72,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V526000 (HYBRID PROPULSION SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Look up ODI 10652694 at NHTSA ↗

Hybrid Propulsion SystemToo few reports for a range159,500 mi2 (sparse)
ODI 10652694 · 72,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V526000 (HYBRID PROPULSION SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Look up ODI 10652694 at NHTSA ↗

ODI 11547303 · 247,000 mi

The contact owns a 2007 Mercury Mariner. The contact stated while driving 50 MPH, the engine started to overheat, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway to let the engine cool down. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure had since become a regular occurrence. The engine overheated warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigati…

Look up ODI 11547303 at NHTSA ↗

Power TrainToo few reports for a range65,000 mi3 (sparse)
ODI 10459312 · 70,100 mi

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. …

Look up ODI 10459312 at NHTSA ↗

ODI 10608718 · 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AN…

Look up ODI 10608718 at NHTSA ↗

ODI 10750027 · 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE …

Look up ODI 10750027 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range62,000 mi2 (sparse)
ODI 10507344 · 59,000 mi

CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER PUMP, JUST THE ABOVE MESSAGE. HAD TO WAIT AND RESTART ENGINE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IN HIGH SPEED TRAFFIC ON A FREEWAY, ECT. *TR

Look up ODI 10507344 at NHTSA ↗

ODI 10608718 · 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AN…

Look up ODI 10608718 at NHTSA ↗

SteeringToo few reports for a range109,250 mi2 (sparse)
ODI 10533386 · 147,000 mi

MY WIFE WAS DRIVING APPROX. 50 MPH. ENTERED A CURVE AND THE POWER STEERING FAILED, MAKING IT VERY DIFFICULT FOR HER TO STEER SAFELY. *TR

Look up ODI 10533386 at NHTSA ↗

ODI 10714681 · 71,500 mi

THE POWER STEERING WENT OUT IN MY MOTHER'S 2007 MARINER HYBRID WITH 72,000 MILES DUE TO FAILURE OF THE POWER STEERING CONTROL MODULE. AFTER SEARCHING ONLINE FORUMS, I FOUND THIS TO BE A RATHER COMMON ISSUE ON THE 05-07 MARINER AND ESCAPE HYBRIDS. THE REPAIR WILL COST JUST UNDER A THOUSAND DOLLARS ONCE YOU LOCATE THE PART. AFTER HAVING IT DIAGNOSED AT MY FORD DEALER, I CONTACTED FORD CUSTOMER CARE TO SEE IF THEY COULD RESOLVE THE ISSUE, AND THEY ACTED LIKE IT WAS SOMETHING THEY WERE UNAWARE OF EVEN THOUGH IT DOES NOT TAKE MUCH SEARCHING TO SEE I…

Look up ODI 10714681 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2010: 0 complaints · 2012: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2010000
2012000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2010900
2012100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentService BrakesEngine And Engine CoolingElectrical SystemEngineHybrid Propulsion SystemPower TrainFuel/Propulsion SystemSteering
Service Brakes—0000
1
ODI 10750027 · 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE …

Look up ODI 10750027 at NHTSA ↗

00
Engine And Engine Cooling0—0000
1
ODI 10507344 · 59,000 mi

CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER PUMP, JUST THE ABOVE MESSAGE. HAD TO WAIT AND RESTART ENGINE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IN HIGH SPEED TRAFFIC ON A FREEWAY, ECT. *TR

Look up ODI 10507344 at NHTSA ↗

0
Electrical System00—00000
Engine000—
1
ODI 10652694 · 72,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V526000 (HYBRID PROPULSION SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Look up ODI 10652694 at NHTSA ↗

2
ODI 10459312 · 70,100 mi

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. …

Look up ODI 10459312 at NHTSA ↗

ODI 10608718 · 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AN…

Look up ODI 10608718 at NHTSA ↗

1
ODI 10608718 · 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AN…

Look up ODI 10608718 at NHTSA ↗

0
Hybrid Propulsion System000
1
ODI 10652694 · 72,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V526000 (HYBRID PROPULSION SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Look up ODI 10652694 at NHTSA ↗

—000
Power Train
1
ODI 10750027 · 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE …

Look up ODI 10750027 at NHTSA ↗

00
2
ODI 10459312 · 70,100 mi

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. …

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ODI 10608718 · 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AN…

Look up ODI 10608718 at NHTSA ↗

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1
ODI 10608718 · 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AN…

Look up ODI 10608718 at NHTSA ↗

0
Fuel/Propulsion System0
1
ODI 10507344 · 59,000 mi

CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER PUMP, JUST THE ABOVE MESSAGE. HAD TO WAIT AND RESTART ENGINE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IN HIGH SPEED TRAFFIC ON A FREEWAY, ECT. *TR

Look up ODI 10507344 at NHTSA ↗

0
1
ODI 10608718 · 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AN…

Look up ODI 10608718 at NHTSA ↗

0
1
ODI 10608718 · 65,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AN…

Look up ODI 10608718 at NHTSA ↗

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Steering0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Stalling or loss of power

8 mentions · 25.8% of complaints

Median mileage: 67,500 mi (8 usable records).

ODI 10329183 · 65,000 mi

ENGINE SHUTS OFF WITHOUT ANY FOREWARNING WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM 2 TIMES--PROBLEM PERSISTS. THEY SAY IT IS A PROBLEM WITH THE COOLING SYSTEM FOR THE HYBRID BATTERIES. THEY HAVE REPLACED A WIRING HARNESS AND THE MOTOR OF THE COOLING FAN. *TR

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ODI 10407547 · 117,500 mi

I HAVE A 2007 MERCURY MARINER HYBRID WITH 118,000 MILES. YESTERDAY, THE EXCLAMATION MARK WARNING LIGHT CAME ON 12 TIMES IN 8 MILES. I TURNED AROUND AND IT CAME ON AN ADDITIONAL 10 TIMES ON THE WAY HOME. THERE IS FIRST A LOSS OF POWER, THE LIGHT COMES ON. I SWERVE ONTO THE SHOULDER BEFORE I CAN TURN OFF THE ENGINE THERE IS A JOLT. I HAVE TAKEN MY CAR TO THE DEALERSHIP BEFORE AND THEY SAID TO "PULL OVER AND SHUT OFF THE ENGINE FOR A MINUTE AND THEN RESTART ENGINE". I HAVE LOST FAITH IN THE SAFETY OF THIS CAR. *TT

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ODI 10441677 · 50,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT WAS DRIVING 65 MPH WHEN A WARNING LIGHT ILLUMINATED, ADVISING THE CONTACT TO "STOP SAFELY NOW." THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND WHEN THE WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WOULD IMMEDIATELY STALL. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING WHICH DETERMINED THAT THE ENGINE FAN WAS DEFECTIVE. THE ENGINE FAN WAS NOT REPLACED. THE FAILURE MILEAGE WAS 50,000. UPDATED 01/10/12*LJ

Look up ODI 10441677 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

5 mentions · 16.1% of complaints

Median mileage: 72,000 mi (5 usable records).

ODI 10407547 · 117,500 mi

I HAVE A 2007 MERCURY MARINER HYBRID WITH 118,000 MILES. YESTERDAY, THE EXCLAMATION MARK WARNING LIGHT CAME ON 12 TIMES IN 8 MILES. I TURNED AROUND AND IT CAME ON AN ADDITIONAL 10 TIMES ON THE WAY HOME. THERE IS FIRST A LOSS OF POWER, THE LIGHT COMES ON. I SWERVE ONTO THE SHOULDER BEFORE I CAN TURN OFF THE ENGINE THERE IS A JOLT. I HAVE TAKEN MY CAR TO THE DEALERSHIP BEFORE AND THEY SAID TO "PULL OVER AND SHUT OFF THE ENGINE FOR A MINUTE AND THEN RESTART ENGINE". I HAVE LOST FAITH IN THE SAFETY OF THIS CAR. *TT

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ODI 10441677 · 50,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT WAS DRIVING 65 MPH WHEN A WARNING LIGHT ILLUMINATED, ADVISING THE CONTACT TO "STOP SAFELY NOW." THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND WHEN THE WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WOULD IMMEDIATELY STALL. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING WHICH DETERMINED THAT THE ENGINE FAN WAS DEFECTIVE. THE ENGINE FAN WAS NOT REPLACED. THE FAILURE MILEAGE WAS 50,000. UPDATED 01/10/12*LJ

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ODI 10652694 · 72,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V526000 (HYBRID PROPULSION SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

3 mentions · 9.7% of complaints

Median mileage: 84,000 mi (3 usable records).

ODI 10750027 · 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE …

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ODI 10891719 · 94,500 mi

THE BRAKE SYSTEM'S HYDRAULIC CONTROL UNIT ("HCU"). ON SEVERAL OCCASIONS WHILE DRIVING, THE BRAKE PEDAL WILL TRAVEL TO THE FLOOR WHILE TRYING TO BRAKE RESULTING IN NO BRAKING ACTION (IE., VEHICLE NOT SLOWING). THIS MIGHT HAPPEN FOR ONE OR TWO PEDAL DEPRESSIONS BEFORE THERE IS ANY SLOWING OF THE VEHICLE. THIS PROBLEM HAS PLACED ME IN SITUATIONS WHERE I HAVE TO TAKE EVASIVE ACTION TO NOT HIT A VEHICLE IN FRONT OF ME, OR TRAVELING INTO A CONTROLLED (WITH STOP SIGNS) INTERSECTION. BELOW THERE IS A SPACE TO SPECIFY 'WHEN DID THIS HAPPEN.' I AM I…

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ODI 11034106 · 84,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE THE VEHICLE STOPPED. THE ANTI-LOCK BRAKE SYSTEM AND THE BRAKE INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE OTHER TIMES INTERMITTENTLY. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, THE FAILURE WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER (ED WHITTMEIER FORD IN CHICO, CALIFORNIA) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF T…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

2 mentions · 6.5% of complaints

Median mileage: 109,250 mi (2 usable records).

ODI 10533386 · 147,000 mi

MY WIFE WAS DRIVING APPROX. 50 MPH. ENTERED A CURVE AND THE POWER STEERING FAILED, MAKING IT VERY DIFFICULT FOR HER TO STEER SAFELY. *TR

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ODI 10714681 · 71,500 mi

THE POWER STEERING WENT OUT IN MY MOTHER'S 2007 MARINER HYBRID WITH 72,000 MILES DUE TO FAILURE OF THE POWER STEERING CONTROL MODULE. AFTER SEARCHING ONLINE FORUMS, I FOUND THIS TO BE A RATHER COMMON ISSUE ON THE 05-07 MARINER AND ESCAPE HYBRIDS. THE REPAIR WILL COST JUST UNDER A THOUSAND DOLLARS ONCE YOU LOCATE THE PART. AFTER HAVING IT DIAGNOSED AT MY FORD DEALER, I CONTACTED FORD CUSTOMER CARE TO SEE IF THEY COULD RESOLVE THE ISSUE, AND THEY ACTED LIKE IT WAS SOMETHING THEY WERE UNAWARE OF EVEN THOUGH IT DOES NOT TAKE MUCH SEARCHING TO SEE I…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

1 mentions · 3.2% of complaints

Median mileage: 65,000 mi (1 usable records).

ODI 10750027 · 65,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE …

Look up ODI 10750027 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b