| Power Train:Automatic Transmission | 13045.9%ODI 10188407 · 39,300 miMY 3 YEAR OLD WAS IN MY MERCURY MONTEREY WE WERE IN THE PROCESS OF LEAVING . SHE TURNED THE KEY 1 SPOT ON THE IGNITION AND PULLED ON THE GEAR SELECTOR. MY VAN WITH MY CHILD ROLLED OUT OF MY DRIVEWAY. HITTING 2 MAIL BOXES AND A CABLE ROUTER BEFORE COMING TO A STOP. I TOOK THE VEHICLE BACK TO THE DEALER GANLEY MERCURY IN BRUNSWICK ,OHIO. THEY TOLD ME THE CAR WAS MADE THIS WAY. I HAVE TRIED EVERY TYPE OF VEHICLE AND HAD FRIENDS TRY THIS IN THEIRS. NOT 1 VEHICLE WILL GO INTO GEAR WITH OUT THE BRAKE DEPRESSED OR WILL NOT GO AT ALL. I THINK THERE IS… Look up ODI 10188407 at NHTSA ↗ | 5042.0%ODI 10212933 · 46,000 miDRIVING ON I35 AT 75 MILES PER HOUR WITH THE CRUISE CONTROL ENGAGED. I HAD BEEN DRIVING FOR APPROXIMATELY 2 HOURS. THE CAR ENGINE JUST STARTED RACING WITH NO WARNING, I TOOK THE CRUISE OFF AND HAD LOST ALL ABILITY TO MOVE FORWARD OR REVERSE. I HAD THE ENTIRE FAMILY IN THE CAR. I AM 800 MILES FROM HOME AND IT WILL BE 2 DAYS FOR THE FIX. THEY ESTIMATE APPROXIMATELY $1800. THE VAN IS LESS THAN 3 YEARS OLD AND HAS 47,000 MILES. THIS IS HAZARDOUS AND I CAN NOT BELIEVE THAT FORD DOES NOT RECOGNIZE THIS AS JUST DOING AND INTERNET SEARCH ON THIS… Look up ODI 10212933 at NHTSA ↗ | 12.3%ODI 10378317 · 37,000 miREPEATED ENGINE STALLING DUE TO DEFECTIVE POWER CONTROL MODULE. *LN Look up ODI 10378317 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Power Train | 7024.7%ODI 10253361 · 38,500 miTRANSMISSION FAILURE. TRANSMISSION REFUSED TO ENGAGE WHILE IN TRAFFIC. PARKED VEHICLE. HAVE NOT REPAIRED YET. THIS IS A MERCURY MONTEREY WITH ONLY 38,500 MILES. I HAVE ALREADY REPLACED THE POWER WINDOW MOTOR ON DRIVERS SIDE. THERE ARE MANY OWNERS COMPLAINING ABOUT THIS SAME PROBLEM. FORD SHOULD RECALL OR FIX FOR FREE. *TR Look up ODI 10253361 at NHTSA ↗ | 3831.9%ODI 10250525 · 34,000 mi2005 MERCURY MONTEREY, TRANSMISSION SUDDEN FAILURE WHILE WIFE WAS DRIVING THE VEHICLE. THE VEHICLE HAS 34,000 MILES ON IT. FORD REFUSED ANY REPAIRS CITING IT WAS 8 MONTHS OUT OF WARRANTY. IT WOULD APPEAR THIS IS A VERY COMMON PROBLEM FOR FORD AND THEY HAVE CHOSEN TO NOT ADDRESS IT FOR THEIR CUSTOMERS. THIS DOES SEEM TO BE A SIGNIFICANT SAFETY RISK ALTHOUGH WE WERE FORTUNATE TO BE ABLE TO STEER THE VEHICLE INTO A SAFE PLACE AND THEN HAVE IT TOWED. *TR Look up ODI 10250525 at NHTSA ↗ | 3068.2%ODI 10427762 · 35,487 miVEHICLE STOPPED FOR A TRAFFIC LIGHT. WHEN A DRIVE AWAY WAS ATTEMPTED THE VEHICLE WOULD NOT MOVE IN ANY GEAR. ENGINE OPERATED NORMALLY. THERE WERE ABSOLUTELY NO WARNING SIGNS. *TT VEHICLE WAS TRANSPORTED TO A FORD SERVICE GARAGE. THE DIAGNOSIS WAS A FAILED TORQUE CONVERTER. Look up ODI 10427762 at NHTSA ↗ | 457.1%ODI 10661868 · 117,215 miON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TA… Look up ODI 10661868 at NHTSA ↗ |
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| Power Train:Automatic Transmission:Torque Converter | 124.2%ODI 10287178 · 102,000 miTL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 30 MPH THE VEHICLE DOWN-SHIFTED. SHE STOPPED THE ENGINE AND HAD THE VEHICLE TOWED TO THE DEALER. THE TECHNICIAN CONCLUDED THAT THE TORQUE CONVERTER POSSIBLY CAUSED THE TRANSMISSION TO FAIL. HE ADDED THAT SINCE THERE WERE NO RECALLS, AND THE WARRANTY EXPIRED HE WOULD HAVE TO PAY $3000.00 FOR THE REPAIR. THE FAILURE MILEAGE WAS 102,000. Look up ODI 10287178 at NHTSA ↗ | 65.0%ODI 10299086 · 37,000 miTL*THE CONTACT OWNS A 2005 MERCURY MONTEREY VAN. THE CONTACT STARTED THE IGNITION AND PLACED THE GEAR SHIFTER IN THE "REVERSE" POSITION; HOWEVER, THE VEHICLE FAILED TO OPERATE IN REVERSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE TORQUE CONVERTER WHICH WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE IDENTICAL FAILURE. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED FOR THE MALFUNCTION. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 37,000. THE C… Look up ODI 10299086 at NHTSA ↗ | 36.8%ODI 10913932 · 100,000 miTL* THE CONTACT OWNS A 2006 MERCURY MONTEREY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/11/2017*CT *TR Look up ODI 10913932 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Seats | 155.3%ODI 10410491 · 120,000 miTL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED WHILE DRIVING 60 MPH THE REAR WHEEL WELL THAT SECURED THE REAR SEAT WAS COVERED WITH RUST AND BROKE AWAY. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THEY OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 123,000. UPDATED 09/02/11*LJ UPDATED 10/31/11 Look up ODI 10410491 at NHTSA ↗ | 32.5%ODI 10482613 · 135,000 miLATCHING ANCHOR FOR THIRD ROW SEAT IS WELDED TO SIDE OF THE VEHICLE. TRIED TO LATCH SEAT AND THE ENTIRE ANCHOR ASSEMBLY BROKE AWAY DUE TO RUST. DEALER RECOMMENDED AUTO BODY REPAIR SHOP. TOOK TO 3 SHOPS INCLUDING CARTAR, WHO ALL RECOMMEND REPLACING ENTIRE REAR QUARTERPANEL WITH SALVAGED PARTS. ESTIMATES WERE $5,000 AND UP. COST OF REPAIR EXCEEDS VALUE OF VEHICLE, SO THE 3RD ROW SEATS CAN NO LONGER BE USED. *TR Look up ODI 10482613 at NHTSA ↗ | 12.3%ODI 10787323 · 100,000 miWE ATTEMPTED TO PUT THE 3RD ROW PASSENGER SEAT IN AN UPRIGHT POSITION AND DISCOVERED THE SEAT BRACKET WAS LOOSE. UPON REMOVING THE VEHICLE FROM THE GARAGE, WE OBSERVED RUST ON THE GARAGE FLOOR. AFTER INSPECTING THE UNDERSIDE OF THE VEHICLE AND CHECKING ON WEBSITES TO DETERMINE A POSSIBLE FIX TO THIS ISSUE, WE DISCOVERED THERE HAD BEEN A PREVIOUS 2013 FORD MOTOR CO RECALL #13S01 - CORROSION OF THIRD ROW SEAT ATTACHMENT (NHTSA ACTION # EA12003). HOWEVER BECAUSE WE BOUGHT OUR VEHICLE AND LIVE IN THE STATE OF KENTUCKY, OUR VEHICLE WAS NOT COVER… Look up ODI 10787323 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Electrical System | 93.2%ODI 10290712 · 60,000 miMY WIFE WAS BACKING OUT OF HER PARKING SPOT, PUT THE VAN IN FORWARD, AND DISCOVERED THAT IT WOULD NOT MOVE. THERE WERE NO INDICATIONS THAT THIS EVENT WAS GOING TO HAPPEN. OUR REPAIR TECHNICIAN HAD TO REPLACE OUR PLANETARY GEARSET, BECAUSE THEY WERE DESTROYED, THE TORQUE CONVERTER WAS REPLACED AS A PRECAUTION, AND THE NEUTRAL SWITCH WAS REPLACED BECAUSE IT WAS THOUGHT TO BE THE ROOT CAUSE. HOWEVER A BROKEN "CAM SWITCH" WIRE WAS PREVENTING THE CAR FROM OPERATING NORMALLY. WHEN THAT WAS FINALLY DISCOVERED, WE WERE ABLE TO GET OUR VAN BACK. … Look up ODI 10290712 at NHTSA ↗ | 65.0%ODI 10143673THE COMPUTER SYSTEM IN THE VAN HAS MALFUNCTIONED IN THE EXACT SAME WAY TWICE. IT SAYS THE REAR SLIDING DOOR IS OPEN WHEN IT IS, IN FACT, CLOSED. IT ALSO BEEPS FOR 60 SECONDS EVERY TIME YOU STOP AND START GOING AGAIN. THIS HAS ALREADY BEEN TAKEN IN AND REPAIRED TWICE. IT IS MORE THAN A HASSLE FOR US TO GET THE VAN IN TO BE REPAIRED DUE TO HAVING INFANTS AND WORKING A VERY STRICT SCHEDULE IN THE MILITARY... WHICH IS WHY WE BOUGHT A NEW VEHICLE. *JB Look up ODI 10143673 at NHTSA ↗ | 12.3%ODI 10872417 · 90,000 miCAR STALLED WHILE DRIVING DOWN THE HIGHWAY. MECHANIC SAYS THAT THE POWER TRAIN CONTROL MODULE BURNED UP. IT APPEARS THAT THERE HAVE BEEN OTHER INCIDENTS IN WHICH THIS HAS HAPPENED Look up ODI 10872417 at NHTSA ↗ | 114.3%ODI 10661868 · 117,215 miON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TA… Look up ODI 10661868 at NHTSA ↗ |
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| Structure:Body | 144.9%ODI 10449958 · 23,000 miAFTER A RAINSTORM I OPENED THE TAILGATE OF MY VEHICLE AND WAS SURPRISED TO FIND THAT THE REAR WHEEL WELL WAS WET. I VACUUMED THE WATER OUT AND BROUGHT IT TO THE DEALER ALMOST 2 MONTHS LATER AFTER FINDING MOISTURE SEVERAL OTHER TIMES. THE DEALER HAD A SERVICE TECH TRY TO RECREATE HOW THE WATER GOT IN AND "DETERMINED" THAT I HAD CRACKED A PANEL. THE ONLY CRACK VISIBLE TO ME WAS IN A TRIM PIECE AROUND THE LICENSE PLATE. THEY TOLD ME IT WOULD COST OVER $600 TO REPAIR. I TOLD THEM NEVERMIND. THAT MUCH WATER COULD NOT COME FROM THAT CRACK. FAST FORWA… Look up ODI 10449958 at NHTSA ↗ | 32.5%ODI 10410244 · 72,000 miTL* THE CONTACT OWNS A 2005 MERCURY MONTERAY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE PRESSED THE BUTTON ON THE KEY FOB TO OPEN THE REAR LIFTGATE. ONCE THE LIFTGATE WAS COMPLETELY OPENED FOR A FEW MOMENTS, IT SLAMMED SHUT. THE CONTACT STATED THAT SINCE THE FAILURE, THE LIFTGATE WOULD NO LONGER REMAIN OPEN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V069… Look up ODI 10410244 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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| Engine | 72.5%ODI 10479456 · 128,000 miTL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE VEHICLE SLAMMED TO A STOP AND CAUGHT ON FIRE. THE CONTACT STATED THAT VEHICLE MADE A SLAMMING START BEFORE CATCHING ON FIRE. THE FIRE STARTED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED HOWEVER, THE FIRE DEPARTMENT DETERMINED THAT THE FIRE WAS CAUSED BY MECHANICAL FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 128,000. Look up ODI 10479456 at NHTSA ↗ | 54.2%ODI 10473845I RECEIVED A RECALL NOTICE - 11S25/NHTSA RECALL 12V-006 IN MARCH, 2012. THIS RECALL RELATES IS REGARDING A WORN SPLINE IN THE TRANSMISSION TORQUE CONVERTER. FORD CLAIMS PARTS WOULD BE IN 2ND QUARTER OF 2012. I CALLED MY DEALER, AND TOLD PARTS WILL NOT BE IN UNTIL 1ST WEEK IN JUNE. WAITED. CALLED DEALER AND FORD - PARTS NOW WILL BE IN THE END OF JUNE. SO I CALLED [XXX] AT VEHICLE SAFETY HOTLINE CASE # [XXX] AND MADE COMPLAINT. CALLED FTC ON 6/7/12 AND ALSO MADE COMPLAINT. REFERENCE # [XXX]. JUNE AND THEN JULY CAME AND WENT - NO PART… Look up ODI 10473845 at NHTSA ↗ | 12.3%ODI 10979051 · 40,000 miTL* THE CONTACT OWNS A 2006 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE GOING UP AN INCLINE, THE TRANSMISSION STALLED AND THE VEHICLE JUMPED. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED, THE TRANSMISSION WAS CONTAMINATED WITH WATER AND NEEDED TO BE REBUILT, THE FLUID NEEDED TO BE REPLACED AND THE WIPER COWL NEEDED TO BE REMOVED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. … Look up ODI 10979051 at NHTSA ↗ | 228.6%ODI 10661868 · 117,215 miON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TA… Look up ODI 10661868 at NHTSA ↗ |
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| Vehicle Speed Control | 103.5%ODI 10217652 · 33,800 miTL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO HESITATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE SPEED DECREASED AND THE RPMS INCREASED. THE CONTACT PULLED OVER AND EXITED THE VEHICLE. THE VEHICLE THEN CAUGHT FIRE UNDER THE HOOD NEAR THE WINDSHIELD. THERE WERE NO INJURIES. THE DEALER HAS BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 33,800. Look up ODI 10217652 at NHTSA ↗ | 10.8%ODI 10453917 · 17,000 miTL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED, THE CONTACT DEPRESSED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. AFTER UTILIZING THE PARKING BRAKE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT WATER HAD ENTERED THE WIRING OF THE COMPUTER SYSTEM AND CAUSED THE FAILURE. THE TECHNICIAN DRIED THE WIRING BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN, WHERE THE TECHNICIANS REPLACED THE COMP… Look up ODI 10453917 at NHTSA ↗ | 24.5%ODI 10524683 · 78,655 miMY WIFE WAS TRAVELING WITH MY FAMILY ON THE TACONIC STATE PARKWAY IN OUR MINIVAN WHEN WITHOUT WARNING. IT LOSS POWER. THE VEHICLE GAVE NO SIGNS OF ANY PROBLEM NO WARNING LIGHTS OF ANY KIND. MY WIFE WAS ABLE TO PULL OVER TO THE SERVICE ROAD AND HAD TO WAIT FOR A TOW TRUCK. THE VEHICLE DOES NOT MOVE FORWARD NOR DOES GO INTO REVERSE. A SEARCH ONLINE SHOWS THAT THE 2004 2005 MERCURY MONTEREY WERE RECALLED FOR TRANSMISSION PROBLEM HOWEVER NOT THE 2006. *TR Look up ODI 10524683 at NHTSA ↗ | 228.6%ODI 10545167 · 115,000 miTL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 6 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000. Look up ODI 10545167 at NHTSA ↗ |
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