U.S. public vehicle records

Pierce ARROW XT problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

10 owner complaints analyzed

56 distinct recall campaigns

8,775 mi median reported failure mileage

Scope: 1998 to 2026 model years. Data updated: 2026-09-30 (September 30, 2026). 8 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 5 of 10 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	1	10.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other

Suspension

Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger

Seat Belts:Front:Retractor

Tires:Tread/Belt

Unknown Or Other: 5; Suspension: 2; Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger: 1; Seat Belts:Front:Retractor: 1; Tires:Tread/Belt: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 8; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (8). 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2007

2012

2017

2018

2022

2024

2007: 1; 2012: 1; 2017: 2; 2018: 4; 2022: 1; 2024: 1

Pattern summary

Unknown Or Other leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10471029 · 2012-08-13 (August 13, 2012)

OUR 2008 PIERCE FIRE TANKER/PUMPER TRUCK WAS RESPONDING TO A BLAZE OUTSIDE OF COROLLA IN THE OUTER BANKS. ACCORDING TO THE DRIVER, WHEN HE CAME TO WHERE TO THE TRUCK WAS NEEDED TO ASSIST THE OTHER TRUCKS CONTROLLING THE FIRE, HE SAW A RED LIGHT ILLUMINATE ON THE DASH AND IMMEDIATELY A BALL OF FLAMES ERRUPTED FROM UNDERNEATH THE TRUCK. NO DAMAGE WAS DONE INSIDE THE CAB BUT ALOT OF WIRING AND OTHER COMPONENTS WERE DAMAMGED. THE TRUCK WAS TOWED TO AN AUTHORIZED DETROIT DIESEL REPAIR FACILITY UPON WHICH IT WAS DETERMINED THE TURBO HAD A CATASTRO…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10471029 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2010: 16; 2011: 12; 2012: 11; 2013: 11; 2014: 7; 2015: 14; 2016: 14; 2017: 9; 2018: 8; 2019: 9; 2020: 9; 2021: 8; 2022: 6; 2023: 3; 2024: 1; 2025: 2; 2026: 1

First model yearSecond model year

Year-by-year records

Pierce ARROW XT model-year comparison
Model year	Complaints	Recalls	Change in recalls
1998	0	1	Not available
1999	0	2	+1
2000	0	3	+1
2001	0	3	0
2002	0	4	+1
2003	0	6	+2
2004	0	7	+1
2005	1	8	+1
2006	0	8	0
2007	0	13	+5
2008	1	16	+3
2009	0	15	-1
2010	0	16	+1
2011	0	12	-4
2012	0	11	-1
2013	0	11	0
2014	0	7	-4
2015	0	14	+7
2016	8	14	0
2017	0	9	-5
2018	0	8	-1
2019	0	9	+1
2020	0	9	0
2021	0	8	-1
2022	0	6	-2
2023	0	3	-3
2024	0	1	-2
2025	0	2	+1
2026	0	1	-1

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

10 unique complaints in this selection. Analysis snapshot: 2026-09-30.

80.0%Usable mileage8 / 10 records

100.0%Valid incident date10 / 10 records

100.0%Valid filing date10 / 10 records

100.0%Ordered incident and filing dates10 / 10 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Unknown Or Other	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	562.5% ODI 11101301 · 11,500 mi VEHICLE PARKED, JACKING SYSTEM DOWN AS REQUIRED FOR AERIAL OPERATION, AERIAL BEING OPERATED FROM THE PLATFORM BUCKET, MADE AN UNCONTROLLED MOVEMENT TO THE RIGHT AFTER BEING ROTATED LEFT, THEN BEING EXTENDED. AERIAL MADE AN ABRUPT ROTATION TO THE RIGHT UNCONTROLLED AND STRUCK A FLAGPOLE. ## VIN PASSED ## PIERCE ARROW XT 2016 100' AERIAL PLATFORM ## Look up ODI 11101301 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Suspension	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	225.0% ODI 11004742 · 3,244 mi BOLTS THAT HOLD SWAY BAR TO SUSPENSION HAVE COME LOOSE FOR THE SECOND TIME. DEALER CAME ON SITE THE FIRST TIME AND REPLACED THE HARDWARE. WE HAVE THE BOLTS FROM THE FIRST REPAIR. Look up ODI 11004742 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Seat Belts:Front:Retractor	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Tires:Tread/Belt	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	112.5% ODI 11566415 The center portion of the tire tread is separating from the tire bed. The tire was mounted on a 2016 Pierce aerial fire truck in the left rear inner position .The discrepancy was found on a pre trip inspection for a test drive. We have consulted with a tire consultant ( Tennent, Winkelman and Associates) and believe that the rubber components are not fully cured. The rubber of the tread bed is of a soft and semi sticky constancy when physically touched. There where no warning lights as to the discrepancy, tire pressure at time of discovery was … Look up ODI 11566415 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Unknown Or Other	Too few reports for a range	9,275 mi	4 (sparse)	ODI 11101301 · 11,500 mi VEHICLE PARKED, JACKING SYSTEM DOWN AS REQUIRED FOR AERIAL OPERATION, AERIAL BEING OPERATED FROM THE PLATFORM BUCKET, MADE AN UNCONTROLLED MOVEMENT TO THE RIGHT AFTER BEING ROTATED LEFT, THEN BEING EXTENDED. AERIAL MADE AN ABRUPT ROTATION TO THE RIGHT UNCONTROLLED AND STRUCK A FLAGPOLE. ## VIN PASSED ## PIERCE ARROW XT 2016 100' AERIAL PLATFORM ## Look up ODI 11101301 at NHTSA ↗ ODI 11101303 · 9,700 mi UNIT WAS BEING USED BY THE "AERIAL APPARATUS OPERATOR CLASS" AT THE ACADEMY. INSTRUCTOR STATED THAT THE LADDER WAS BEING OPERATED FROM THE BUCKET WHILE SLIGHTLY EXTENDED AND AT APPROXIMATELY A 35 DEGREE ANGLE. INSTRUCTOR STATED THAT THE LADDER WAS BEING ROTATED TO THE RIGHT AND WHEN THE ROTATION CONTROL WAS RELEASED, THE LADDER CONTINUED TO ROTATE RIGHT ABOUT 20-30 FEET AFTER THE CONTROL WAS RELEASED. INSTRUCTOR SAID THAT THE ROTATION SEEMED TO BUMP UP TO FULL SPEED WHEN THIS OCCURRED. INSTRUCTOR SAID THAT AT THE TIME THE LADDER STOPPED MOVING … Look up ODI 11101303 at NHTSA ↗ ODI 11101304 · 8,700 mi DURING A DRIVERS TRAINING TEST THE AERIAL WAS BEING EXTENDED IN SLOW MODE, WITH OUT WARNING THE AERIAL SWUNG 30 FEET TO THE RIGHT AT FAST RATE OF SPEED. DURING THE EVENT NO CONTACT WAS MADE WITH THE RIGHT/LEFT ROTATION CONTROL. THE AERIAL WAS TAKEN OUT OF SERVICE AS A SAFETY CONCERN. AFTER EXTENSIVE TESTING AT CMF, THE PROBLEM COULD NOT BE DUPLICATED AND UNIT WAS RETURNED TO SERVICE. Look up ODI 11101304 at NHTSA ↗
Suspension	Too few reports for a range	3,681 mi	2 (sparse)	ODI 11004742 · 3,244 mi BOLTS THAT HOLD SWAY BAR TO SUSPENSION HAVE COME LOOSE FOR THE SECOND TIME. DEALER CAME ON SITE THE FIRST TIME AND REPLACED THE HARDWARE. WE HAVE THE BOLTS FROM THE FIRST REPAIR. Look up ODI 11004742 at NHTSA ↗ ODI 11004746 · 4,117 mi BOLTS SECURING SWAY BAR TO SUSPENSION COMING LOOSE AGAIN (SECOND TIME). REPLACED HARDWARE AND TORQUED. DEALER PERFORMED FIRST REPAIR. WE HAVE HARDWARE HERE FROM FIRST REPAIR. Look up ODI 11004746 at NHTSA ↗
Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger	Too few reports for a range	10,000 mi	1 (sparse)	ODI 10471029 · 10,000 mi OUR 2008 PIERCE FIRE TANKER/PUMPER TRUCK WAS RESPONDING TO A BLAZE OUTSIDE OF COROLLA IN THE OUTER BANKS. ACCORDING TO THE DRIVER, WHEN HE CAME TO WHERE TO THE TRUCK WAS NEEDED TO ASSIST THE OTHER TRUCKS CONTROLLING THE FIRE, HE SAW A RED LIGHT ILLUMINATE ON THE DASH AND IMMEDIATELY A BALL OF FLAMES ERRUPTED FROM UNDERNEATH THE TRUCK. NO DAMAGE WAS DONE INSIDE THE CAB BUT ALOT OF WIRING AND OTHER COMPONENTS WERE DAMAMGED. THE TRUCK WAS TOWED TO AN AUTHORIZED DETROIT DIESEL REPAIR FACILITY UPON WHICH IT WAS DETERMINED THE TURBO HAD A CATASTRO… Look up ODI 10471029 at NHTSA ↗
Seat Belts:Front:Retractor	Too few reports for a range	5,000 mi	1 (sparse)	ODI 10208945 · 5,000 mi SEAT BELT DOES NOT RETRACT FULLY AND GETS CAUGHT IN NADDER PIN AND DAMAGES THE BELT. TO REPLACE BELT, ENTIRE ASSEMBLY MUST BE REPLACED MALE AND FEMALE SIDES. *TR Look up ODI 10208945 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-10	None	No examples available for this selection.
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	26V060000	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	26V217000	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 0 complaints · 2023: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	0
2023	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	0	0	0
2023	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Unknown Or Other	Suspension	Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger	Seat Belts:Front:Retractor	Tires:Tread/Belt
Unknown Or Other	—	0	0	0	0
Suspension	0	—	0	0	0
Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger	0	0	—	0	0
Seat Belts:Front:Retractor	0	0	0	—	0
Tires:Tread/Belt	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Warning lights and dashboard alerts

1 mentions · 10.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11566415

The center portion of the tire tread is separating from the tire bed. The tire was mounted on a 2016 Pierce aerial fire truck in the left rear inner position .The discrepancy was found on a pre trip inspection for a test drive. We have consulted with a tire consultant ( Tennent, Winkelman and Associates) and believe that the rubber components are not fully cured. The rubber of the tread bed is of a soft and semi sticky constancy when physically touched. There where no warning lights as to the discrepancy, tire pressure at time of discovery was …

Look up ODI 11566415 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b