Auto Recall Watch
U.S. public vehicle records

2018 Ram 2500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

2,592 owner complaints analyzed

9 distinct recall campaigns

52,500 mi median reported failure mileage

Scope: 2018 model year. Data updated: . 512 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 1,835 of 2,592 complaints (70.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2,33290.0%
Electrical and battery issues1345.2%
Steering behavior722.8%
Transmission and shifting351.4%
Engine operation70.3%
Fuel system concerns40.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
1,835
Electrical System
469
Service Brakes, Hydraulic
411
Vehicle Speed Control
326
Forward Collision Avoidance: Automatic Emergency Braking
153
Unknown Or Other
103
Forward Collision Avoidance: Adaptive Cruise Control
90
Steering
82
Component breakdown data
CategoryCount
Service Brakes1835
Electrical System469
Service Brakes, Hydraulic411
Vehicle Speed Control326
Forward Collision Avoidance: Automatic Emergency Braking153
Unknown Or Other103
Forward Collision Avoidance: Adaptive Cruise Control90
Steering82

Service Brakes: 1,835; Electrical System: 469; Service Brakes, Hydraulic: 411; Vehicle Speed Control: 326; Forward Collision Avoidance: Automatic Emergency Braking: 153; Unknown Or Other: 103; Forward Collision Avoidance: Adaptive Cruise Control: 90; Steering: 82

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
102
25,000 to 49,999
133
50,000 to 74,999
114
75,000 to 99,999
74
100,000 to 149,999
65
150,000 and above
24
Reported problems by failure mileage data
CategoryCount
Under 25,000102
25,000 to 49,999133
50,000 to 74,999114
75,000 to 99,99974
100,000 to 149,99965
150,000 and above24

Under 25,000: 102; 25,000 to 49,999: 133; 50,000 to 74,999: 114; 75,000 to 99,999: 74; 100,000 to 149,999: 65; 150,000 and above: 24

25,000 to 49,999 miles has the most reports with usable mileage (133). 2,080 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
7
2019
32
2020
30
2021
60
2022
170
2023
899
2024
714
2025
330
2026
350
Complaints over time data
CategoryCount
20187
201932
202030
202160
2022170
2023899
2024714
2025330
2026350

2018: 7; 2019: 32; 2020: 30; 2021: 60; 2022: 170; 2023: 899; 2024: 714; 2025: 330; 2026: 350

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 2,332 complaint narratives. Electrical and battery issues appears in 134 complaint narratives. Steering behavior appears in 72 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11112394 · 2018-07-19 (July 19, 2018)

UPON MAXIMUM EMERGENCY BRAKING AT ANY SPEED, THE TRUCK STOPS AS IF THE BRAKES WHERE WET, IMPOSSIBLE TO STOP WHEN TOWING A UNLOADED 16 FOOT UTILITY TRAILER DOWN HILL IT JUST KEEPS ON GOING UNTIL YOU REACH BOTTOM. TAKEN TO DODGE DEALERSHIP THEY SAY IT'S NORMAL BUT THEY SAY OTHER TRUCKS LIKE CHEVY 2500 CAN STOP A TRAIN.

Owner-reported narrative. 359 miles reported. Look up ODI 11112394 at NHTSA ↗

Owner report 11131951 · 2018-09-27 (September 27, 2018)

2018 RAM 2500 HD DIESEL 13000 MILES, 3 SEPARATE OCCASIONS, UNDER ALL DRIVING CONDITIONS, BRAKE PEDAL WENT TO FLOOR REQUIRING PUMPING ACTION TO STOP VEHICLE. OTHER OCCASIONS PEDAL FEELS SPONGY. NO SERVICE AVAILABLE. ONE DEALER WAS 4 WEEKS OUT SCHEDULING TWO OTHER ARE 1-2 WEEKS SCHEDULING. VEHICLE IS SCHEDULED FOR DROP OFF OCTOBER 4TH 2018

Owner-reported narrative. 13,000 miles reported. Look up ODI 11131951 at NHTSA ↗

Owner report 11389366 · 2021-01-22 (January 22, 2021)

WHEN I AM DRIVING I WILL RANDOMLY GET A WARNING "SERVICE AIRBAG SYSTEM" AND THEN IT WILL TURN OFF RANDOMLY. AFTER DOING SOME RESEARCH AND SPEAKING TO A DEALERSHIP THIS IS A KNOWN ISSUES WITH THE WIRING UNDER THE SEAT. THE DEALER DIDN'T KNOW IF THE AIRBAGS WOULD STILL WORK WHEN THE WARNING WAS PRESENT.

Owner-reported narrative. 36,000 miles reported. Look up ODI 11389366 at NHTSA ↗

Owner report 11418837 · 2021-05-28 (May 28, 2021)

Traveling West on I10 Mobile, AL it was raining and the ABS and TCS system lights started flashing along with a waring bell. this was repeating about once every 10-15 seconds. The road was in the process of being resurfaced and was rough. Return home to make an appointment with the dealer and was told five days was first available. Used a bi-directional scan tool to verify the fault as a ABS motor connection fault. Purchased the OEM hydraulic control unit installed and corrected the problem. After replacement the bad unit dc motor was found to …

Owner-reported narrative. Look up ODI 11418837 at NHTSA ↗

Owner report 11190457 · 2019-03-21 (March 21, 2019)

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE REARVIEW CAMERA SCREEN TURNED BLACK WHEN THE VEHICLE WAS PLACED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "ERROR" WOULD DISPLAY OCCASIONALLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP (7740 NE LOOP 820, FORT WORTH, TX 76180, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED AN UPDATE. THE UPDATE WAS PERFORMED FIVE TIMES, BUT FAILED EACH TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICL…

Owner-reported narrative. 20,000 miles reported. Look up ODI 11190457 at NHTSA ↗

Owner report 11193638 · 2019-04-03 (April 3, 2019)

I WAS RECENTLY NOTIFIED OF SAFETY RECALL V06 / NHTSA 19V-021 DRAG LINK FOR MY 2018 RAM 2500. I'M WRITING TO COMPLAIN ABOUT THE PROPOSED REPAIR: "...THE (JAM) NUTS WILL BE WELDED TO THE ADJUSTER SLEEVE." THIS SOLUTION APPEARS TO SIMPLY MASK THE PROBLEM OF THE ADJUSTER SLEEVE'S THREADS BEING STRIPPED OUT AND THE DRAG LINK BECOMING SEPARATED FROM THE VEHICLE'S STEERING CONTROLS, AND QUITE POSSIBLY WITHOUT WARNING. AS THE SUBJECT COMPONENT IS RELATED TO MANEUVERING LARGE VEHICLES THAT OFTEN CARRY OR PULL LARGE LOADS, AND THUS VITAL FOR PUBLIC SAFET…

Owner-reported narrative. Look up ODI 11193638 at NHTSA ↗

Owner report 11109920 · 2018-07-06 (July 6, 2018)

OUR DODGE RAM 6.7 2500 2018, CASE, HARVEST EDITOR CAUGHT ON FIRE WITHIN A WEEK OF PURCHASE, WHILE DRIVING DOWN THE FREEWAY TOWING. AT TIME OF PURCHASE IT HAD 555 MILES ON IT, AND WE'D ONLY DRIVEN IT 3 TIME PRIOR TO THIS. WE WERE DRIVING BELOW THE SPEED LIMIT. THE TRUCK STARTING LOOSING POWER, WE SAW A LITTLE SMOKE IN THE REAR VIEW MIRROR. AS WE SLOWED THE SMOKE INCREASED. UPON LIFTING THE HOOD, TRANSMISSION FLUID WAS SQUATTING OUT ACROSS THE ENGINE PORING ON THE GROUND, FLAMES WERE MOVING ALONG THE BACK OF THE FIRE WALL. WE PUT THE FIRE OUT OUR…

Owner-reported narrative. 1,592 miles reported. Look up ODI 11109920 at NHTSA ↗

Owner report 11113644 · 2018-07-25 (July 25, 2018)

TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED INTO NEUTRAL AND ROLLED DOWN THE CONTACT'S DRIVEWAY INTO A POND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CAVENAUGH CHRYSLER JEEP DODGE, 118 E POPLAR ST, WALNUT RIDGE, AR 72476, [phone removed]) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS BY THE MANUFACTURER FIELD INSPECTOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,200.

Owner-reported narrative. 13,200 miles reported. Look up ODI 11113644 at NHTSA ↗

Owner report 11329615 · 2020-06-18 (June 18, 2020)

TRUCK LOSES POWER STEERING COMPLETELY WHILE DRIVING MAKING IT 10X HARDER TO MANEUVER THE VEHICLE MAKING TIGHT TURNS VERY DIFFICULT. LACK OF BRAKING POWER. TRUCK HAS A VERY EVIDENT AERATION NOISE EVERY TIME STEERING WHEEL IS TURNED AT ANY TIME. TRUCKS POWER STEERING FLUID HAS FALLEN BELOW MINIMUM THREE TIMES IN THE VEHICLES LIFE. TRUCK IS AT 27,000 MILES. ISSUE BEGAN AROUND 15,000 MILES. BUBBLES IN POWER STEERING RESERVOIR. POWER STEERING PUMP SMELLS LIKE IT'S BURNING UP. POWER STEERING PUMP AND HYDRO BOOST ARE FAILING AND HAS AIRFLOW PASSING TH…

Owner-reported narrative. 15,000 miles reported. Look up ODI 11329615 at NHTSA ↗

Owner report 11424963 · 2021-07-15 (July 15, 2021)

truck engine failure at 120,920 miles. 6.4 hemi in a 2500 ram truck. this is the 3rd truck that has engine failure at approx 120,000 miles and reports of bearing metal in the block. seems that there is an issue with the engine parts that are not lasting and resulting in engine failure while in operation. loss of power and power.

Owner-reported narrative. Look up ODI 11424963 at NHTSA ↗

Owner report 11162625 · 2018-12-20 (December 20, 2018)

NEW VEHICLE WITH 57 MILES ON ODOMETER DIED WHILE PARKED IDLING. TRIED RESTARTING VEHICLE, RAW FUEL RUNNING OUT OF TAIL-PIPE. TOWED TO I5 DODGE FOR DIAGNOSIS. FOUND PCM BAD. #7 INJECTOR BEING HELD OPEN CONSTANTLY. PCM REPLACED AFTER 1 WEEK WAIT FOR RELEASE FROM NATIONAL BACK-ORDER. VEHICLE REPAIRED AND RETURNED TO SERVICE.

Owner-reported narrative. 57 miles reported. Look up ODI 11162625 at NHTSA ↗

Owner report 11554708 · 2023-11-12 (November 12, 2023)

Anti=Lock Brake System- Hydraulic Control Unit. I bought this truck new. HCU has already been replaced once while truck was under warranty. Unit has failed again. I have been driving and trailering with a faulted ABS system since 10/22. Been to dealer for repair. No replacement units available.????? And it is constantly ding donging on/off as it faults. Can not trade it in with the fault. 70k$$$ truck! They should buy it back if they cant provide a solution or parts. And they expect me to pay for it if it is repaired a second time. Said 1s…

Owner-reported narrative. Look up ODI 11554708 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2,592 unique complaints in this selection. Analysis snapshot: 2026-09-30.

19.8%Usable mileage512 / 2,592 records
100.0%Valid incident date2,592 / 2,592 records
100.0%Valid filing date2,592 / 2,592 records
100.0%Ordered incident and filing dates2,592 / 2,592 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20132014201520162017201820192020202120222023202420252026
Service Brakes
84.5%
ODI 10702428

1)TRUCK PULLS TO THE RIGHT SINCE DAY OF PURCHASE. HAVE HAD TRUCK TO MULTIPLE ALIGNMENT SPECIALISTS INCLUDING DEALERSHIPS AND FINDINGS ARE THAT THE FRONT LEFT CASTER IS OUT OF CHRYSLERS SPECS. AND IS NONADJUSTABLE DUE TO SOLID FRONT AXLE(4X4) I HAVE BEEN PULLED OVER TWICE FOR SWERVING BY LAW ENFORCEMENT. GIVEN A 3 SECOND COUNT AND THE TRUCK WILL BE IN THE NEXT RT LANE ON A ROAD WITH LITTLE OR NO CROWN.. I FEEL I AM GOING TO HIT AN CYCLIST OR PEDESTRIAN ON THE SIDE OF THE ROAD. 2) THE EXHAUST BRAKE WILL ENGAGE WHEN NOT ACTIVATED BY CONTROL BUT…

Look up ODI 10702428 at NHTSA ↗

216.2%
ODI 10584538 · 94 mi

TL* THE CONTACT OWNS A 2014 DODGE RAM PROMASTER 2500. THE CONTACT STATED THAT WHILE DECELERATING, THE BRAKES EMITTED AN EXTREMELY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 94.

Look up ODI 10584538 at NHTSA ↗

209.3%
ODI 10781944 · 15 mi

LOSING BRAKE LIGHTS WHILE STOPPING. NOT SPECIFIC TO DRIVING CONDITIONS, I.E. DAY NIGHT CITY HIGHWAY WEATHER. ERROR MESSAGE IS DISPLAYED ON INSTRUMENT CLUSTER, DASH. HAPPENS USUALLY ONCE EACH TRIP.

Look up ODI 10781944 at NHTSA ↗

3413.2%
ODI 10883025 · 3,200 mi

FACTORY INTEGRATED TRAILER BRAKE CONTROLLER IS UNABLE TO SAFETY STOP A 10,000 LB TRAILER. HAVE TRIED MULTIPLE DIFFERENT TRAILERS WITH THIS TRUCK AND SAME RESULTS. TRUCK CANNOT SAFETY STOP THE TRUCK AND TRAILER COMBINATION SAFELY, THE TRAILER PUSHES THE COMBINATION THROUGH A STOPLIGHT. EVEN WITH TRAILER BRAKE SETTINGS SET AT THE MAX, STILL DOES NOT SAFELY STOP THE VEHICLE. HAVE BEEN TO DEALER WITH THIS ISSUE, STATE THE THE SYSTEM IS WORKING AS DESIGNED AND REFUSE TO ACKNOWLEDGE THAT THERE IS A SAFETY ISSUE

Look up ODI 10883025 at NHTSA ↗

41259.2%
ODI 11143741 · 33,400 mi

MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS …

Look up ODI 11143741 at NHTSA ↗

1,83570.8%
ODI 11112394 · 359 mi

UPON MAXIMUM EMERGENCY BRAKING AT ANY SPEED, THE TRUCK STOPS AS IF THE BRAKES WHERE WET, IMPOSSIBLE TO STOP WHEN TOWING A UNLOADED 16 FOOT UTILITY TRAILER DOWN HILL IT JUST KEEPS ON GOING UNTIL YOU REACH BOTTOM. TAKEN TO DODGE DEALERSHIP THEY SAY IT'S NORMAL BUT THEY SAY OTHER TRUCKS LIKE CHEVY 2500 CAN STOP A TRAIN.

Look up ODI 11112394 at NHTSA ↗

126.2%
ODI 11252404 · 1,900 mi

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

Look up ODI 11252404 at NHTSA ↗

116.8%
ODI 11328098 · 62 mi

THE SERVICE ANTI-LOCK BRAKE MESSAGE COMES ON FOLLOWED BY THE SERVICE ELECTRONIC STABILITY CONTROL. SOMETIMES THE FORWARD COLLISION WARNING ALSO FLASHES UNAVAILABLE. WHEN THIS HAPPENS, IF I TRY TO USE THE CRUISE CONTROL I GET ANOTHER MESSAGE THAT SAYS CRUISE CONTROL UNAVAILABLE. THIS BEGAN HAPPENING THE WEEK I PICKED UP THE TRUCK IN MARCH AND WAS INTERMITTENT, HAPPENING EVERY 2ND OR 3RD DAY. NOW IT HAPPENS ALMOST EVERY TIME I START THE TRUCK. I DID NOT TAKE THE TRUCK BACK TO THE DEALER UNTIL 3 JUNE 2020 BECAUSE OF THE CORONAVIRUS. *TR

Look up ODI 11328098 at NHTSA ↗

87.4%
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

189.9%
ODI 11499120

The abs and traction control Lights keep coming on making the safety systems unavailable. This has happened 5 times, they clear when stopped but come on again. I am driving in snowy conditions and am in danger. This was scanned By one dealer and they said sometimes the sensor malfunctions and it reset and it was fixed - it kept happening on a cross country trip.

Look up ODI 11499120 at NHTSA ↗

36.1%
ODI 11532714

Brakes failed 4 times in 4 days. Computer says low brake fluid, service stabilitrack, service electronic trailer brake systems. I filled with brake fluid twice. Called dealerships and stated minimum of 2 weeks before than can even look at it.

Look up ODI 11532714 at NHTSA ↗

1322.0%
ODI 11614239

Intermittent warning messages (check trailer brake wiring and trailer brakes disconnected). When trailer brakes disconnected message comes up you have a TOTAL LOSS of the electronic trailer brakes. Travel trailer is a 2024 Forest River Wildwood Heritage Glen 308RL (with solar on-board). This issue is very similar to the one plaguing the 2024 Chevrolet / GMC 2500 Pickup trucks. Trailer is in the shop being checked now and my RAM dealer states no problems have been reported. Trailer has the new style (blade) 7 pin cable. Problem has happened on m…

Look up ODI 11614239 at NHTSA ↗

58.1%
ODI 11664091

The brakes are very inconsistent with a spongy pedal. When a vehicle in front of me caused an emergency stop, the pedal continued to travel almost to the floor and never felt firm. However, if the adaptive cruise control starts to brake first and the brake pedal gets depressed by the driver after that, it feels firm. These brakes are very unsafe on a truck rated to tow as much as these are.

Look up ODI 11664091 at NHTSA ↗

1248.0%
ODI 11696032

While towing my boat trailer the dash lights up with AEB, ESC, ABS lights as well as messages saying service needed for several other systems like cruise control and adaptive cruise control. This happened on a busy street while in motion causing a loss of all safety subsystems related to braking. The dealer diagnosed as a failed ABS/HCU and required replacement. My truck had 1350 miles at time of incident.

Look up ODI 11696032 at NHTSA ↗

Electrical System
4123.0%
ODI 10556820 · 205 mi

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPE…

Look up ODI 10556820 at NHTSA ↗

4112.0%
ODI 10587789 · 2,700 mi

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A SMALL FIRE THAT ORIGINATED FROM UNDER THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE ELECTRICAL WIRES AND INSULATION THAT WAS UNDER THE VEHICLE HAD CAUSED THE FIRE. THE CONTACT WAS UNSURE AS TO WHETHER OR NOT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS THE FIRE CHIEF THAT WAS CALLED TO THE SCENE OF THE FIRE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 2,700. ..UPDATED 08/11/14 *BF UPDATED 08/19/2014 *JS

Look up ODI 10587789 at NHTSA ↗

2612.1%
ODI 10724640 · 2,160 mi

I DROVE HOME FROM WORK,PARKED ,TOOK A SHOWER DID SOME HONEY DUES AT HOME THEN.WENT OUT TO DUE SOME SHOPPING AND IN LIKE A TWO HOUR SPAND MY TRUCK DASH MELTED BURNED ALOT OF STUFF...THANK GOD NOBODY WAS DRIVING WHEN IT HAPPENED!!!!!

Look up ODI 10724640 at NHTSA ↗

3714.3%
ODI 10785445 · 124 mi

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO…

Look up ODI 10785445 at NHTSA ↗

11817.0%
ODI 11023764 · 8,325 mi

WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.

Look up ODI 11023764 at NHTSA ↗

46918.1%
ODI 11160810 · 6,030 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE U-CONNECT SCREEN PERIODICALLY FAILED TO FUNCTION, WHICH IMPACTED THE FUNCTIONALITY OF THE SOS FEATURE BUILT INTO THE REARVIEW MIRRORS. THE DEALER (FREMONT MOTOR, 6101 E 2ND ST, CASPER, WY 82609, [phone removed]) SCHEDULED A DIAGNOSTIC APPOINTMENT FOR DECEMBER 18, 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,030.

Look up ODI 11160810 at NHTSA ↗

2613.5%
ODI 11245738 · 5,350 mi

MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERT…

Look up ODI 11245738 at NHTSA ↗

1911.7%
ODI 11365611 · 980 mi

THIS VEHICLE WAS BOUGHT LESS THAN A MONTH AGO. THE FIRST WEEK 3 TIRES SENSORS ARE OUT AND NOT WORKING, THEN YESTERDAY, OCT. 20, 2020 THE ENGINE LIGHT CAME ON AND WON'T GO OUT. WE CALLED THE DEALER AND WERE TOLD THAT IT WASN'T ANY PROBLEM TO KEEP DRIVING THE TRUCK. THEY TOLD US THE SOONEST THEY COULD SEE IT WAS THIS FRIDAY, OCT. 23, 2020 AND THEY DO NOT HAVE ANY LOANERS. SO HERE I AM STUCK AT HOME AFRAID TO DRIVE THE RAM TRUCK COSTING MORE THAN $70,000 BECAUSE I MIGHT RUIN THE ENGINE. THIS IS UNCALLED FOR IN A BRAND NEW VEHICLE!!*DT*JB*DT*T…

Look up ODI 11365611 at NHTSA ↗

3532.4%
ODI 11429824

At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery and intake filter. Fire was put out with fire extinguisher and engine bay sprayed down by fire truck when they arrived on scene. Fire melted through battery case leaking battery acid, parts of the intake filter housing, all surrounding electrical wiri…

Look up ODI 11429824 at NHTSA ↗

5932.6%
ODI 11449629

After shifting into reverse the infotainment screen sets brightness to full which at night is blinding and causes eyesight visibility to be extremely low when looking at other views to back up like the mirrors or outside the window. This increases the risk of hitting something or someone when in reverse. Instead, the infotainment screen brightness should not change. Specifically during night time.

Look up ODI 11449629 at NHTSA ↗

1020.4%
ODI 11539516

Headlight high beams turn on with left turn signal, also when actuating the high beams it turns on the left turn signal. You can not signal left without blinding other traffic with the high beams. No service lamps, happened since I bought the truck new. Ram has failed to service the vehicle and fix the issue. 3 trips to the dealer and 2 conversations with ram cares.

Look up ODI 11539516 at NHTSA ↗

1220.3%
ODI 11569547

Took my vehicle to dealer I purchase from for the SCCM recall according to the service advisor she said they flashed the truck and that it was going to need the SCCM replaced based on their findings that they were going to order the part weeks went by with no calls from dealer on parts I made another appointment with dealer and they told me there were no parts available I contacted FCA recall assistance all they could tell me is for me to keep trying other dealers i asked if parts were available and they could not give me a answer today 2/2/24 …

Look up ODI 11569547 at NHTSA ↗

3658.1%
ODI 11660943

When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/…

Look up ODI 11660943 at NHTSA ↗

1040.0%
ODI 11698870

The Stereo Screen went black, unable to turn back on the dealership had to replace the entire stereo. In addition, flashing ODO and other indicators on the dash. The IDLE is out of control which shakes the whole truck. Since the screen does not work the backup camera is also off which makes it very hard to backup. The truck feels very different when the ODO is flashing and the screen is black. It is not dealer / transportation mode just FYI. The Truck was towed back to the dealership after a 16 day service visit for the first visit.

Look up ODI 11698870 at NHTSA ↗

Service Brakes, Hydraulic
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

10.4%
ODI 11593664

The contact owns a 2016 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

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8512.2%
ODI 11438212 · 45,000 mi

The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, the ABS, traction control, and "Service anti-lock braking system" warning lights and messages were illuminated. The four-wheel drive and cruise control were also inoperable. The vehicle was taken to the dealer and the dealer diagnosed with a code reader that the anti-lock brake control module and hydraulic control unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact the…

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41115.9%
ODI 11480000 · 70,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dea…

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42.1%
ODI 11245738 · 5,350 mi

MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERT…

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21.2%
ODI 11579705 · 115,000 mi

The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle. The contact stated that no air b…

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21.9%
ODI 11507660

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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31.7%
ODI 11525062

The contact owns 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contacted bot…

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24.1%
ODI 11640286 · 10,507 mi

The contact owns a 2023 Ram 2500. The contact stated while driving at approximately 50 MPH, the brake pedal was depressed; however, the brake pedal was not responding, and almost went to the floorboard. The contact stated that the parking brake was used to stop the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, there was no warning light illuminated and the dealer was unable to duplicate the failure or determine the cause of the failure. The veh…

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23.4%
ODI 11731824 · 30,000 mi

The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The brake pedal was soft, but after pumping it, the brake pedal became firm. The contact was unable to haul a trailer because the braking system was not operating properly. The contact stated that the ABS unintendedly engaged when not needed, but failed to function properly when needed. An independent mechanic bled the brake lines. The …

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00.0%

No examples available for this selection.

14.0%
ODI 11734392 · 1,486 mi

The contact owns a 2026 Ram 2500. The contact stated that while driving 35 MPH and attempting to slow down, the brake pedal was depressed; however, the brake pedal felt abnormally soft, and the vehicle hesitated before coming to a complete stop. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result had not yet been reviewed. The manufacturer was notified of the failure, and informed the contact to take the vehicle to the dealer to be repaired. The approximat…

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Vehicle Speed Control
137.3%
ODI 10556820 · 205 mi

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPE…

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319.1%
ODI 10583690 · 500 mi

WHEN STARTING TO LEAVE A STOP SIGN AFTER ACCELERATING SOMEWHAT FOOT SLIPPED OFF OF ACCELERATOR. WHEN I STEPPED ON ACCELERATOR AGAIN THERE WAS A SUBSTANTIAL LAG (3 OR MORE SECONDS) UNTIL THE ACCELERATOR BEGAN TO WORK AGAIN. WHEN I REPORTED SAME TO LOCAL DEALER I WAS TOLD THAT THIS WAS HOW IS WAS DESIGNED TO WORK. PROBLEM AS I SEE IT: I AM PULLING OUT INTO FASTER MOVING TRAFFIC AND MY FOOT SLIPS OFF PEDAL, NOW I AM ALREADY ENGAGED IN PULLING OUT BUT MY ACCELERATOR NO LONGER WORKS, THIS CREATES A SAFETY HAZARD FOR ME AND WHATEVER VEHICLE I AM IN …

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188.4%
ODI 10789828 · 5,000 mi

THE TRUCK HAS A "DEAD PEDAL" WHEN YOU FLOOR THE GAS PEDAL. IT TAKES A FEW SECONDS TO GO FORWARD. IVE HAD TRAFFIC SPEED UP WHEN PULLING OUT FROM A STOP SIGN AND TRY AND PUSH THE GAS PEDAL AND THERES NOTHING. I SPOKE TO THE DEALER AND WAS TOLD IT WAS TURBO LAG. THIS IS NOT TURBO LAG. IVE OWNED MANY TURBO CARS AND TRUCKS AND NONE HAVE HAD THIS ISSUE. THIS IS A MAJOR SAFETY ISSUE AND IS BEING DISCUSSED ON MANY FORUMS. EVERY RAM 2500 DIESEL TRUCK HAS THIS ISSUE.

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166.2%
ODI 10837923 · 1,600 mi

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STOPPED AT AN INTERSECTION, THE REDUCED THROTTLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO MOVE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

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7210.3%
ODI 11098816 · 14,000 mi

WITH CRUISE SET AT 75 MPH, SPEED WOULD DECREASE TO AROUND 71MPH, THEN UNEXPECTEDLY AND RAPIDLY INCREASE TO 75. THIS HAPPENED REPEATEDLY AND I STOPPED USING IT FOR ABOUT 3 WEEKS. I TRIED IT ON RETURN TRIP AND IT WORKED FINE. *TT *TR

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32612.6%
ODI 11270410 · 600 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS OPERATING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON CITY (3700 BRISTOL HWY, JOHNSON CITY, TN 37601, [phone removed]) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.

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84.1%
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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21.2%
ODI 11328098 · 62 mi

THE SERVICE ANTI-LOCK BRAKE MESSAGE COMES ON FOLLOWED BY THE SERVICE ELECTRONIC STABILITY CONTROL. SOMETIMES THE FORWARD COLLISION WARNING ALSO FLASHES UNAVAILABLE. WHEN THIS HAPPENS, IF I TRY TO USE THE CRUISE CONTROL I GET ANOTHER MESSAGE THAT SAYS CRUISE CONTROL UNAVAILABLE. THIS BEGAN HAPPENING THE WEEK I PICKED UP THE TRUCK IN MARCH AND WAS INTERMITTENT, HAPPENING EVERY 2ND OR 3RD DAY. NOW IT HAPPENS ALMOST EVERY TIME I START THE TRUCK. I DID NOT TAKE THE TRUCK BACK TO THE DEALER UNTIL 3 JUNE 2020 BECAUSE OF THE CORONAVIRUS. *TR

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10.9%
ODI 11546950

ABS and traction control is not working intermittently Blinkers are not working Windshield wipers are not working Cruise control is not working Gear electronic (+/-) is not working -Service electronic stability control light is on intermittently -Service trailer brake system light is on intermittently -When towing heavy load I see a leak under hood. I'm extremely worried about driving my truck. Please advise. Called multiple dealers, conflicting what has to be done. Is it covered under warranty/recall?

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42.2%
ODI 11477429

When decelerating at transmission shift point the engine will accelerate 200 to 500 rpm with no gas applied. The vehicle will lurch forward. Additional breaking is required to prevent possible incidents. Dealer say no codes so nothing they can do issue is repeatable.

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00.0%

No examples available for this selection.

11.7%
ODI 11684301

I have had more than one failure, but this is the worst. The problem occurs, I believe, when RAM does an update to their uconnect system, something they do often and without warning. Strange and unexpected things happen when they do. In this instance, I had just started on a trip and was on the highway going about 65 mph. I had the cruise control on that brakes automatically when a something is in the way or you approach a slower car. Suddenly, the cruise control shut off and warning lights came on that the front collision system had failed…

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11.6%
ODI 11700475

The instrument cluster failed completely. All gauges were offline, and the vehicle became stuck in the ACC/IGN “on” state. The push-to-start button would not disengage, the exterior lights stayed on, and the truck acted as if the ignition was on even when the engine was off. While driving, no speedometer, RPM, warning lights, temperature readings, DEF/emissions information, airbag indicators, or other instrument cluster functions were available. The vehicle also displayed a false door-open message. The issue was confirmed by the dealership, …

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00.0%

No examples available for this selection.

Power Train
2111.8%
ODI 10632985 · 10 mi

DEAD PEDAL FROM COMPLETE STOP, DEAD PEDAL OFF AND ON THE THROTTLE. SAFETY HAZARD!! *TR

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5917.3%
ODI 10608923

THIS IS REGARDING THE 6.7L CUMMINS ENGINE. THROTTLE LAG FROM A DEAD STOP SUCH AS MERGING INTO TRAFFIC OR CROSSING A ROAD IS DANGEROUS. THIS LAG COULD VERY WELL CAUSE ME TO GET REAR ENDED OR BROAD SIDED. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. AN EXAMPLE IS WHEN SLOWING DOWN WHEN APPROACHING A SLOWER CAR AND THEN CHANGING LANES AND PRESSING AND ACCELERATING TO GO AROUND THE VEHICLE. *JS

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4420.6%
ODI 10692689 · 1,000 mi

VEHICLE IS AUTOMATIC TRANSMISSION WITH OPTIONAL UP OR DOWN MANUAL SHIFTING ON THE SHIFTING COLUMN. WHEN DRIVING AND IN 6TH GEAR, IF YOU HIT THE DOWN SHIFT ON THE SHIFTING COLUMN, IT WILL DROP 6 GEARS - INTO FIRST GEAR CAUSING THE TRUCK TO REV ENGINE AT 7000RPMS WHICH IS HARD ON THE DRIVE LINE AND IS A SAFETY HAZARD. I'VE CONTACTED DODGE AND THE LOCAL DEALERSHIPS - JONES JUNCTION (BEL AIR, MD) AND LEN STOLER (WESTMINSTER, MD). I HAVE BEEN TOLD THIS IS THE "CORRECT CHARACTERISTICS OF THE TRUCK". THIS IS DANGEROUS, ITS LIKE SLAMMING THE REAR B…

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6424.8%
ODI 10915910 · 4,500 mi

2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FO…

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405.7%
ODI 10970330 · 2,000 mi

TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT SMELLED SMOKE AND PULLED THE VEHICLE OVER. ALTHOUGH THERE WERE NO WARNING INDICATORS, THE GAUGE SHOWED THAT THE TRANSMISSION TEMPERATURE WAS OVER 300 DEGREES. THE CONTACT AND HIS TWO CHILDREN EXITED THE VEHICLE. THE ENGINE BAY THEN EMITTED FIRE AND SMOKE, WHICH CAME THROUGH THE PASSENGER SIDE DASHBOARD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE FIRE DEPARTMENT STATED THAT THE TRANSMISSION WAS THE SOURCE OF THE FIRE…

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742.9%
ODI 11109920 · 1,592 mi

OUR DODGE RAM 6.7 2500 2018, CASE, HARVEST EDITOR CAUGHT ON FIRE WITHIN A WEEK OF PURCHASE, WHILE DRIVING DOWN THE FREEWAY TOWING. AT TIME OF PURCHASE IT HAD 555 MILES ON IT, AND WE'D ONLY DRIVEN IT 3 TIME PRIOR TO THIS. WE WERE DRIVING BELOW THE SPEED LIMIT. THE TRUCK STARTING LOOSING POWER, WE SAW A LITTLE SMOKE IN THE REAR VIEW MIRROR. AS WE SLOWED THE SMOKE INCREASED. UPON LIFTING THE HOOD, TRANSMISSION FLUID WAS SQUATTING OUT ACROSS THE ENGINE PORING ON THE GROUND, FLAMES WERE MOVING ALONG THE BACK OF THE FIRE WALL. WE PUT THE FIRE OUT OUR…

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2915.0%
ODI 11252404 · 1,900 mi

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

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2012.3%
ODI 11375110 · 700 mi

ON SEPTEMBER 19, 2020, PURCHASED A VEHICLE AND TRADED IN A 2013 CHEV. ON 09/27 WE WERE DRIVING HOME ENGINE LIGHT COMES ON, THE VEHICLE HAS LESS THAN 900 MILES.. ON 09/28 VEHICLE TAKEN TO THE NEAREST DEALERSHIP( NOT PURCHASED FROM) IN WHICH NO ONE WOULD PAY TO HAVE TOWED. IT TOOK A WEEK TO BE TOLD A NEW TRANSMISSION WAS NEEDED. WAS GIVEN A RUN AROUND ON THE TIMEFRAME FOR REPAIR. CHRYSLER AND DEALERSHIP DECIDED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED. PROMISED TO HAVE A TRANSMISSION ON 10/14. CHRYSLER CALLED SEVE…

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2523.1%
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

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5027.6%
ODI 11442678

I purchased a brand new RAM 2500 Limited Cummins. Crew Cab, long bed. I heard online on one of the diesel truck forums that the factory was underfilling the differentials. I checked both differentials, and found that the front was at least 3/4 of a quart low on oil, and the rear was about 1/4 of a quart low. This could potentially cause a crash or wheel lockup if the differential were to fail due to being low on oil!

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612.2%
ODI 11592090

My 2023 ram 2500 with 12,000 miles dose not always accelerate the way it should has been doing this once in awhile since new but has got more frequent. You can push the accelerator all the way down and truck does not take off. Makes it very dangerous when pulling out into traffic. Also the truck sometimes shifts super hard or wont shift at all. I'm dropping the truck off tonight to get checked out. There has been no warning lights yet. When I first called the dealer they told me it was a new truck and needs time to break in. Now its getting wor…

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711.9%
ODI 11626994

The transmission failed and is available for inspection. The vehicle lost power at 60 mph in an instant as transmission began to slip on a busy road truck would barely move. The problem was reproduced by the dealer and confirmed. Inspection upcoming. Check engine light went on.

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711.3%
ODI 11654501

My 2025 RAM 2500 is throwing a P0315 Engine Code. This is part of the NHTSA ID Number: 11016056 and Manufacturer Communication Number: S251800000. Dealer has advised me to not drive the vehicle until there is a fix for it. Truck only has 150 miles on it.

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28.0%
ODI 11709761

When my truck is put into Neutral gear position and my foot is taken off the brake the trucks message center shows "Press Brake and TURN shifter to desired gear". Unfortunately, this is impossible to do as these trucks are only equipped with Column shifter handles and not dash mounted rotary knobs. It is literally impossible to follow this direction as given. I have to imagine giving a customer a direction that is physically impossible to carry out is likely a safety violation for the manufacturer.

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Engine
4324.2%
ODI 10556820 · 205 mi

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPE…

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6117.9%
ODI 10608923

THIS IS REGARDING THE 6.7L CUMMINS ENGINE. THROTTLE LAG FROM A DEAD STOP SUCH AS MERGING INTO TRAFFIC OR CROSSING A ROAD IS DANGEROUS. THIS LAG COULD VERY WELL CAUSE ME TO GET REAR ENDED OR BROAD SIDED. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. AN EXAMPLE IS WHEN SLOWING DOWN WHEN APPROACHING A SLOWER CAR AND THEN CHANGING LANES AND PRESSING AND ACCELERATING TO GO AROUND THE VEHICLE. *JS

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3415.9%
ODI 10747809 · 689 mi

WHILE DRIVING APPROXIMATELY 35 MILES AN HOUR, MY RIGHT KNEE SWIPED MY KEY FOB/KEY CHAIN AND TURN THE IGNITION FROM ON, TO THE ACC POSITION THEREBY TURNING THE ENGINE OFF. I LOSS ALL POWER AND WAS UNAWARE FOR A FEW SECONDS UNTIL THE TRUCK FROM LOSS OF POWER WAS SLOWING DOWN AND HARD TO STEER. WAS ABLE TO GET TO SIDE OF ROAD AND RESTART ENGINE AND PROCEED ON WITHOUT FURTHER INCIDENT. UPON FURTHER EXAMINATION, IT LOOKS LIKE MY KNEES FROM NORMAL DRIVING WILL MAKE PERIODIC CONTACT WITH THE KEY FOB AND KEY CHAIN AND SEE THIS AS A POTENTIAL SAFETY…

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5320.5%
ODI 10785445 · 124 mi

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO…

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395.6%
ODI 11023764 · 8,325 mi

WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.

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371.4%
ODI 11316474

LOSS OF THROTTLE FROM DEAD STOP AND WHILE AT VARYING SPEEDS, VEHICLE IS NOT THROWING ANY CODES. DEALER IS STUMPED AND HAS SENT ME AWAY IN A TRUCK THAT COULD CAUSE A SERIOUS ACCIDENT. IVE FILED A COMPLAINT WITH RAM TRUCKS/CHRYSLER FIAT BUT NOT GETTING MUCH TRACTION.

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3216.6%
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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3320.4%
ODI 11372512 · 4,500 mi

HAVE A SQUEAK THAT STARTED ABOUT 200 MILES AGO, (HAVE 4900 MILE ON TRUCK). DID SOME RESEARCH AND MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE 2019-2020 CUMMINS 6.7 MOTOR. IT SEEMS TO BE SOME SORT OF PULLEY OR THE BELT. THE TRUCK IS BRAND NEW WITH ONLY 4900 MILES AND SHOULD NOT HAVE ANY SQUEAK COMING FROM THE BELTS OR PULLEY. PEOPLE ARE HAVING TO REPLACE PULLEYS AND BELTS 7 PLUS TIMES AND STILL THE PROBLEM HASN'T BEEN FIXED. DEALER I TOOK MY TRUCK TO COULDN'T FIX THE ISSUE. FCA NEEDS TO ADDRESS THIS.

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2624.1%
ODI 11429824

At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery and intake filter. Fire was put out with fire extinguisher and engine bay sprayed down by fire truck when they arrived on scene. Fire melted through battery case leaking battery acid, parts of the intake filter housing, all surrounding electrical wiri…

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3016.6%
ODI 11455502

DEF sensor malfunctions, threatening to limit vehicle to 5 mph or stop completely. This is because DEF fluid freezes in cold weather. Sensor reads that DEF tank is empty, even when it is full. Contacted local dealer who confirmed the issue and noted that it is a prevalent problem and he has a backlog of trucks with the same issue. I consider this a safety issue, as I could be stranded on the road in winter conditions or not have access to my vehicle in case of emergency. Google search shows that this is a significant issue affecting m…

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1122.4%
ODI 11536919

The contact owns a 2023 Ram 2500. The contact stated that the vehicle was produce without a dipstick to check his own oil. The contact called the dealer and was informed that he could not be sold a dipstick but that the vehicle could be serviced at the dealer. The contact stated that the failure to provide a dipstick had cost him additional money and had been an unnecessary inconvenience. The manufacturer was notified of the failure where they also gave him the same information. The vehicle had yet to be repaired. The failure mileage was 0.

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915.3%
ODI 11632298

Hydraulic Lifter failure at 10,500 miles.

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812.9%
ODI 11660943

When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/…

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416.0%
ODI 11698870

The Stereo Screen went black, unable to turn back on the dealership had to replace the entire stereo. In addition, flashing ODO and other indicators on the dash. The IDLE is out of control which shakes the whole truck. Since the screen does not work the backup camera is also off which makes it very hard to backup. The truck feels very different when the ODO is flashing and the screen is black. It is not dealer / transportation mode just FYI. The Truck was towed back to the dealership after a 16 day service visit for the first visit.

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Steering
3117.4%
ODI 10572743 · 5,000 mi

LEFT HOUSE DRIVING EAST ON 8200S WHEN APPROX 5200 W I LOST STEERING AND VEERED TO THE RIGHT, HITTING A STREET LIGHT AND SKIDDING ALONG A CONCRETE FENCE. I STOPPED, EXITED VEHICLE AND TWO MEN THAT WITNESSED COME UP AND SAID YOUR STEERING ARM BROKE, AT THE TIME I WAS IN SHOCK AND ATTRIBUTED THEM SAYING ARM BEING BROKE WAS RESULT OF ACCIDENT BUT THAT WOULD EXPLAIN WHY LOST CONTROL OF VEHICLE, I ASSUME THEY ALSO CALLED POLICE AS I NEVER MADE THE CALL AND OFFICER SHOWED UP ON SCENE. THE NEXT DAY I MET WITH AUTO BODY SHOP AND THEY WAS AS IN SHOCK A…

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8625.2%
ODI 10618452 · 100 mi

DRIVING ON IDAHO HIGHWAY 21, SPEED LIMIT IS 45 WITH SLOWER SPEEDS REQUIRED AROUND CORNERS DUE TO THE WINDY ROAD. I WAS TRAVELING SOUTH AT APPROX MILE POST 26 ABOUT TO ENTER A SHARP RIGHT HAND CORNER AND SUDDENLY THE STEERING WHEEL WAS COMPLETELY LOOSE AND ROTATED WITHOUT MAKING ANY CHANGES IN THE TRUCK DIRECTION. ONCE A REALIZED I COULD NOT TURN I QUICKLY SLAMMED ON THE BRAKES AND CAME TO A STOP ON THE OPPOSITE SHOULDER. I BASICALLY CROSSED THE ONCOMING TRAFFIC LANE AND STOPPED JUST BEFORE EXITING THE ROADWAY. I WAS VERY LUCKY THIS CORNER H…

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4219.6%
ODI 10691239 · 1,530 mi

THE TRUCK WANDERS AND DOES NOT STEER CORRECTLY. LOTS OF PLAY IN THE STEERING WHEEL. WHEN YOU TURN THE STEERING WHEEL VERY SLOWLY IT WONT EVEN TURN THE WHEELS. ITS A VERY SCARY SITUATION THAT COULD CAUSE A MAJOR LIFE TAKING WRECK IF TRAVELING AT HIGH SPEEDS. I KNOW MULTIPLE PEOPLE WITH THESE TRUCKS THAT HAVE THE SAME PROBLEM AND DODGE DOES NOTHING ABOUT IT. EVEN THOUGH UNDER WARRANTY THE DEALERSHIPS JUST TELL US THAT'S HOW TRUCKS DRIVE AND THAT CHRYSLER ISN'T AWARE OF ANY TYPE OF STEERING ISSUES. THE STEERING COMPONENTS NEED A RECALL. I'M APART …

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4316.7%
ODI 10851761 · 1,654 mi

B/T 15-20 MPH, THE ENGINE SHUTS OFF. NO WARNING, NO NOISE, OIL PRESSURE GAUGE GOES TO NOTHING, AND RPMS DROP TO 0. I LOOSE CONTROL OF STEERING AS WELL. EVERYTHING ELSE HAS POWER TO IT (RADIO, LIGHTS, ETC WORK) HAS HAPPENED 4 TIMES, 3 IN A ROW, SPENT 2 DAYS AT DEALER AND THEY COULDN'T FIND ANYTHING WRONG. HAPPENED THE 4TH TIME AND I HAVE IT ON VIDEO. ITS GOING BACK TO THE DEALER ON MONDAY FOR THEM TO TRY AGAIN. CHRYSLER DODGE IS AWARE OF IT, AND HASN'T CALLED TO SPEAK WITH ME OR RETURNED MY PHONE CALLS, ITS BEEN 2WKS.

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497.0%
ODI 11005391 · 326 mi

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO PULL TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH COUNTY RAM IN GILROY 455 AUTOMALL DRIVE, GILROY, CA 95020) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CASTER FAILED AND NEEDED TO BE ADJUSTED OR A BALL JOINT NEEDED TO BE APPLIED. THE DEALER STATED THAT NO KNOWN SOLUTION WAS AVAILABLE. THE …

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823.2%
ODI 11190457 · 20,000 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE REARVIEW CAMERA SCREEN TURNED BLACK WHEN THE VEHICLE WAS PLACED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "ERROR" WOULD DISPLAY OCCASIONALLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP (7740 NE LOOP 820, FORT WORTH, TX 76180, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED AN UPDATE. THE UPDATE WAS PERFORMED FIVE TIMES, BUT FAILED EACH TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICL…

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115.7%
ODI 11307226 · 4,730 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, …

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106.2%
ODI 11337107 · 500 mi

THE VEHICLE RANDOMLY NAVIGATES LEFT OR RIGHT WITHOUT WARNING, ALSO THE STEERING WHEEL HAS ALMOST NOT AFFECT TO THE VEHICLE GOING STRAIGHT. THIS HAPPENED WHEN THE VEHICLE IS IN MOTION, ROAD CONDITION DOES NOT MATTER IT IS AFFECTED ON BOTH CITY ROADS AND HIGHWAY ROADS. VERY DANGEROUS WHEN ON THE HIGHWAY PULLING A TRAILER.

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54.6%
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

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73.9%
ODI 11474273

When turning on a highway exit ramp approximately 60mph Adaptive steering may have caused vehicle to not turn adequately and begin to go off the road. Lane keep assist failed to keep or even attempt to keep vehicle in lane and on the road. Adaptive steering may have prevented corrective action to prevent incident. Vehicle struck a guard rail as a result which potentially could have been fatal. No testing, investigation, or inspection has been conducted at this time. No warnings or messages were displayed.

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510.2%
ODI 11647013

The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect…

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11.7%
ODI 11656638 · 50 mi

The contact owns a 2024 Ram 2500. The contact stated while driving at various speeds, the steering wheel was aggressively pulling to the right. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was informed that the rear track bar, and the frame were faulty and needed to be replaced. The frame was repaired; however, the rear track bar was not replaced because the parts were not available. The contact was advised that only aftermarket parts were available; however, the contact …

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34.8%
ODI 11683449

When turn signal auto-cancels (completion of turn), the opposite side turn signal will SOMETIMES erroneously enable. This can be consistently reproduced when completing a turn (returning wheel to center) quickly. Slow turns do not cause the problem. Took to dealer and showed them how to reproduce... In park, just turn on signal then simulate turning then returning to center quickly. Dealer tested another 2025 on the lot and confirmed same behavior. They told me this is normal behavior. This happens sometimes under normal driving conditions an…

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00.0%

No examples available for this selection.

Unknown Or Other
2312.9%
ODI 10744481 · 2,700 mi

ON 11/05/2014 I WAS DRIVING AND TURNED ON THE HEATER TO THE TRUCK AND STARTED TO SMELL A STRONG ODOR OF DIESEL FUEL . I LOOKED AT THE FUEL GAUGE AND SAW I HAD FUEL SO I PULLED OVER AND STOPPED. I LOOKED EVERY WHERE ON THE TRUCK AND ON THE GROUND I COULDN'T FIND ANY THING BUT YOU COULD SMELL IT REAL BAD. THE NEXT DAY ON 11/06/2015 I CALLED THE CHRYSLER 800 NUMBER [phone removed] MY SELF AND SPOKE TO XXXX I EXPLAINED WHAT HAD HAPPED AND ASKED ARE YOU HAVING ANY PROBLEMS LIKE THAT . HE SAID "HOLD ON AND SAID HE NEVER HEARD OF THAT AND THEIR WHE…

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267.6%
ODI 10745593 · 13,000 mi

SERVICE AIRBAG SYSTEM LIGHT COMES ON CONSTANTLY. I HAVE TAKEN IT TO THE DEALER AND THEY CANNOT FIND AN ISSUE. IT IS NOT ONLY ANNOYING, BUT FLAT OUT SCARES ME TO THINK THAT THE AIRBAGS COULD INADVERTENTLY DEPLOY, OR FAIL WHEN NEEDED. THERE IS NO RECALL ON THE VEHICLE, NOR CAN THE DEALER MAKE HEADS OR TAILS OF THE ISSUE.

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188.4%
ODI 10776701 · 8,600 mi

INTEGRATED TRAILER BRAKE CONTROLLER DOES NOT APPLY FULL VOLTAGE TO ELECTRIC TRAILER BRAKES. I HAD AN 8% GRADE TO DECEND AND WHEN I STOPPED TO CHECK MY TRAILER BRAKES I COULD EASILY OVERPOWER THEM WHEN SET TO MAX GAIN AND 100% APPLIED WITH SLIDER. WHEN I GOT HOME I RESEARCHED AND FOUND I AM NOT THE ONLY RAM OWNER EXPERIENCING THIS. WHEN I CHECKED THE VOLTAGE I COULD ONLY GET 9.3V ON LIGHT ELECTRIC SETTING AND ONLY 7.4V ON HEAVY ELECTRIC. TOWING THE SAME TRAILER AS MY FATHER'S 2012 RAM WITH INTEGRATED TRAILER BRAKE CONTOLLER I HAVE TO USE 6.5 GAI…

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3312.8%
ODI 10883025 · 3,200 mi

FACTORY INTEGRATED TRAILER BRAKE CONTROLLER IS UNABLE TO SAFETY STOP A 10,000 LB TRAILER. HAVE TRIED MULTIPLE DIFFERENT TRAILERS WITH THIS TRUCK AND SAME RESULTS. TRUCK CANNOT SAFETY STOP THE TRUCK AND TRAILER COMBINATION SAFELY, THE TRAILER PUSHES THE COMBINATION THROUGH A STOPLIGHT. EVEN WITH TRAILER BRAKE SETTINGS SET AT THE MAX, STILL DOES NOT SAFELY STOP THE VEHICLE. HAVE BEEN TO DEALER WITH THIS ISSUE, STATE THE THE SYSTEM IS WORKING AS DESIGNED AND REFUSE TO ACKNOWLEDGE THAT THERE IS A SAFETY ISSUE

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304.3%
ODI 11019941 · 400 mi

TRUCK HAS MAJOR VIBRATION BETWEEN 60 TO 80 MPH. DEALER HAS ATTEMPTED TO FIX 3 TIMES WITH 2 TIRE REBALANCING AND 1 LOAD FORCE REBALANCE. NONE HAVE IMPACTED VIBRATION. NOW VIBRATION IS WORSE AND IS IMPACTING DRIVABILITY. COMPLAINT TICKET IS IN WITH FCA # 32159244. DEALER HAS ENTERED STAR TICKET 8/24/17. TRUCK CURRENT MELANGE IS 3223, AND WAS JUST PURCHASED IN JUNE 2017.

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1034.0%
ODI 11160610 · 500 mi

THE FCA BASED UCONNECT SYSTEM WITH THE 5 YEAR SIRIUSXM TRAVEL LINK SUBSCRIPTION HAS A FATAL SOFTWARE ERROR WITH NO SOLUTION. IT FORCES PERSISTENT "WEATHER UPDATES", EVERY COUPLE OF MINUTES, WHICH ARE A FULL SCREEN BLOCKING NOTIFICATIONS REQUIRING THE DRIVER TO PHYSICALLY INTERACT WITH THE SCREEN TO REGAIN ACESS. THESE APPEAR ON ANY SCREEN: GPS, RADIO, BACKUP CAMERA ETC. AND WILL NOT STOP. THERE IS NO MENU CONTROL TO AFFECT THE PROBLEM, NO ABILITY FOR DEALER TO AFFECT, SIRIUS XM WILL NOT CANCEL UNDER ANY CIRCUMSTANCES OR DEMANDS. THIS FLAW CAUSE…

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2513.0%
ODI 11301631 · 11,000 mi

UCONNECT 12" SCREEN REPEATEDLY RESTARTS WITHOUT NOTICE. VEHICLE NAVIGATION, CLIMATE CONTROL. BACKUP CAMERA, 360 DEGREE CAMERA, BLUETOOTH PHONE AND SEAT CONTROLS ARE ALL TIED INTO THE UCONNECT SYSTEM.

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2012.3%
ODI 11327290 · 750 mi

VEHICLE ENGAGES THE FORWARD COLLISION WARNING AND ACTIVE BRAKING AT REDUCED SPEEDS WHEN TURNING INSIDE OF A PARKING GARAGE. NUMEROUS COMPLAINTS ONLINE CONFIRM SIMILAR INSTANCES. I HAD TO MANUALLY TURN OFF THE FORWARD COLLISION ACTIVE BREAKING JUST BECAUSE IT WAS SO SENSITIVE I WAS NOT ABLE TO MOVE AT ANY SPEED INSIDE OF A PARKING GARAGE (PARTICULARLY WHEN APPROACHING A CORNER TO MOVE UP IN LEVELS) WITHOUT THE ACTIVE BRAKING OCCURRING. ANY VEHICLE FOLLOWING WOULD BE AT INCREASED RISK OF COLLIDING WITH MY VEHICLE. *TR

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87.4%
ODI 11437427

Electronic tailgate has unlatched itself and fallen open while driving 5 times now twice now resulting in damage and things falling out of rear of truck onto highway

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2312.7%
ODI 11450363

After winter snow 3 inches when electric deployed running boards were deployed to enter vehicle when stepping on to the running board ir was found to be covered is black ice. This caused loss of traction and slipping. No injuries occurred but were very likely if not for some luck. The current design allows for melting snow to drip down rhe doors and freeze on the running boards that are recessed under the truck.

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48.2%
ODI 11540704

When the vehicle is shifted into reverse, regardless of brightness settings, the back up camera becomes incredibly bright with no way to adjust. The problem being that when in dark/night time conditions and backing up a trailer, the back up camera screen has to be covered in order to see out of the vehicle to safely back up. No incident has occurred currently.

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46.8%
ODI 11693092

While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.

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1219.4%
ODI 11660943

When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Service Brakes13,675–61,250 mi33,500 mi28
ODI 11112394 · 359 mi

UPON MAXIMUM EMERGENCY BRAKING AT ANY SPEED, THE TRUCK STOPS AS IF THE BRAKES WHERE WET, IMPOSSIBLE TO STOP WHEN TOWING A UNLOADED 16 FOOT UTILITY TRAILER DOWN HILL IT JUST KEEPS ON GOING UNTIL YOU REACH BOTTOM. TAKEN TO DODGE DEALERSHIP THEY SAY IT'S NORMAL BUT THEY SAY OTHER TRUCKS LIKE CHEVY 2500 CAN STOP A TRAIN.

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ODI 11131951 · 13,000 mi

2018 RAM 2500 HD DIESEL 13000 MILES, 3 SEPARATE OCCASIONS, UNDER ALL DRIVING CONDITIONS, BRAKE PEDAL WENT TO FLOOR REQUIRING PUMPING ACTION TO STOP VEHICLE. OTHER OCCASIONS PEDAL FEELS SPONGY. NO SERVICE AVAILABLE. ONE DEALER WAS 4 WEEKS OUT SCHEDULING TWO OTHER ARE 1-2 WEEKS SCHEDULING. VEHICLE IS SCHEDULED FOR DROP OFF OCTOBER 4TH 2018

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ODI 11270492 · 8,200 mi

WHILE DRIVING TO WORK ON A STATE HIGHWAY THE BRAKES ON MY VEHICLE FAILED. THE VEHICLE IS 10 MONTHS OLD AND HAS ~8000 MILES ON IT. THE ABS ACTIVATED WHILE NOT APPLYING THE BRAKES. WHEN I STEPPED ON THE BRAKES TO SLOW THE SPEED OF THE VEHICLE, THE VEHICLE TOOK MUCH LONGER TO SLOW DOWN AND OR STOP. AFTER WHICH, THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE LIGHT THEN BEGAN TO COME OFF AND ON WITHOUT A PATTERN. THE CAR WAS TAKEN TO THE DEALERSHIP AND THE ABS PUMP AND ABS CONTROL MODULE WERE REPLACED. THIS ISSUE OCCURRED WITHOUT WARNING. I…

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Electrical System19,500–59,500 mi34,000 mi23
ODI 11160810 · 6,030 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE U-CONNECT SCREEN PERIODICALLY FAILED TO FUNCTION, WHICH IMPACTED THE FUNCTIONALITY OF THE SOS FEATURE BUILT INTO THE REARVIEW MIRRORS. THE DEALER (FREMONT MOTOR, 6101 E 2ND ST, CASPER, WY 82609, [phone removed]) SCHEDULED A DIAGNOSTIC APPOINTMENT FOR DECEMBER 18, 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,030.

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ODI 11172030 · 1,000 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE DRIVING 60 MPH, THE CRASH SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WACONIA DODGE CHRYSLER JEEP RAM (LOCATED AT 905 STRONG DR, WACONIA, MN 55387, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE EXTREME COLD AND WET CLIMATE. THE CONTACT WAS INFORMED THAT AS SOON AS THE TEMPERATURE BECAME WARMER, THE MALFUNCTION WOULD CEASE. THE SENSOR WAS RESET AND THE ENGINE CONTROL MODULE WAS RE-FLASHED, BUT THE FAILURE RECURRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTU…

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ODI 11187062 · 4,000 mi

WHILE THE TRUCK IS RUNNING AND PARKED PASSENGER GETS OUT OF VEHICLE AND SHUTS DOOR CAUSING THE KEY FOB HAS LEFT THE VEHICLE WARNING ON THE DASH TO APPEAR. BUT THE KEY FOB IS CLEARLY SETTING IN THE CUP HOLDER IN THE CENTER CONSOLE AND HAS NOT LEFT THE VEHICLE. ONLY WAY TO RESET IS TO TAKE THE KEY FOB OUT OF THE TRUCK. THIS HAS HAPPENED EVER SINCE THE SEAT BELT MODULE WAS REPLACED. ON THE PASSENGER SIDE. HAS HAPPENED 10+ TIMES

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Service Brakes, Hydraulic40,000–90,699 mi60,000 mi324
ODI 11480000 · 70,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dea…

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ODI 11493091 · 50,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

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ODI 11493539 · 35,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and service electronic brake system warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 35,000.

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Vehicle Speed Control9,000–60,000 mi24,300 mi5
ODI 11270410 · 600 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS OPERATING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON CITY (3700 BRISTOL HWY, JOHNSON CITY, TN 37601, [phone removed]) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.

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ODI 11403183 · 9,000 mi

THE TOUCH SCREEN ON THE CENTRAL CONTROL COMPUTER/ENTERTAINMENT/CELL PHONE SYSTEM HAS DELAMINATES AND RANDOMLY SELF SELECTS BUTTONS. ON MORE THAN ONE OCCASION THE DISTRACTION OF CANCELLING PHONE CALLS AT ALL HOURS, ACTIVATION OF BACK UP CAMERAS AND SIGNALS THAT TELL THE VEHICLE TO DO WIERD THINGS NEGATIVELY IMPACT OF DRIVERS ATTENTION AND FUNCTION' THERE ARE LAWS ABOUT DISTRACT4D DRIVING AND THIS IS A MAJOR DISTRACTION. I HAVE TRIED TO RESOLVE THE ISSUE WITH THE MANUFACTURER AND THEY ARE UN RESPONSIVE. LOOKING AT THE VIDEOS ON HOW TO RE-LACE…

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ODI 11414945 · 24,300 mi

I HAVE A 2018 RAM 2500 WITH 24320 MILES ON IT. THE TRACTION CONTROL LIGHT/ ABS/EBS SERVICE LIGHTS COME ON WHEN DRIVING. THE SPEED CONTROL GOES OFF. I HAVE SEEN ON THE RAM FORUM THAT THIS IS COMMON ON THIS AND THE 2017 YEARS TOO. MY QUESTION IS IF THERE ARE SEVERAL 100 PEOPLE WITH THE SAME PROBLEM. WHY HAVE YOU NOT ISSUED A RECALL. THIS WILL GET SOMEON KILLED IF THEY ARE NOT CAREFUL.

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Forward Collision Avoidance: Automatic Emergency BrakingToo few reports for a range13,900 mi1 (sparse)
ODI 11374813 · 13,900 mi

THERE IS A SERVICE THE ELECTRONIC BRAKING SYSTEM. THERE IS ONLY 13,900 MILES ON THE VEHICLE. I HAVE SEEN FORUMS THAT THIS A MAJOR ISSUE THAT KEEPS HAPPENING.

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Unknown Or Other500–22,000 mi750 mi9
ODI 11160610 · 500 mi

THE FCA BASED UCONNECT SYSTEM WITH THE 5 YEAR SIRIUSXM TRAVEL LINK SUBSCRIPTION HAS A FATAL SOFTWARE ERROR WITH NO SOLUTION. IT FORCES PERSISTENT "WEATHER UPDATES", EVERY COUPLE OF MINUTES, WHICH ARE A FULL SCREEN BLOCKING NOTIFICATIONS REQUIRING THE DRIVER TO PHYSICALLY INTERACT WITH THE SCREEN TO REGAIN ACESS. THESE APPEAR ON ANY SCREEN: GPS, RADIO, BACKUP CAMERA ETC. AND WILL NOT STOP. THERE IS NO MENU CONTROL TO AFFECT THE PROBLEM, NO ABILITY FOR DEALER TO AFFECT, SIRIUS XM WILL NOT CANCEL UNDER ANY CIRCUMSTANCES OR DEMANDS. THIS FLAW CAUSE…

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ODI 11173018 · 190 mi

I'M HAVING ISSUE WITH CONSTANT WEATHER ALERT POP UPS ON THE SCREEN IN THE CENTER OF THE CAB. THIS IS VERY DISTRACTING WHILE DRIVING AND IT FORCES YOU TO MANUALLY CLOSE THE POP UP TO RETURN TO THE SCREEN. THESE ALERTS HAPPEN WHILE THE CAR IS IN MOTION AND WILL HAPPEN SEVERAL TIMES DURING A 15 MINUTE COMMUTE. THIS MAY SEEM INCONSEQUENTIAL BUT IT IS NO DIFFERENT THEN TALKING ON THE PHONE AS IT REQUIRES YOU TO TAKE YOUR EYES OFF THE ROAD,

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ODI 11194685 · 38 mi

AFTER BUYING THIS VEHICLE I NOTICED THAT THE PLASTIC TRIM AROUND INSTRUMENT CLUSTER IS COCKED TO THE POINT WHERE IT IS VERY NOTICEABLE. IS IT A SAFETY ISSUE NO BUT IT IS AN APPEARANCE ISSUE. TOOK IT TO THE DEALER WHERE I PURCHASED IT ON 1/21/19. THEY SAID IT WAS FIXED IT'S NOT FIXED. WAS TOLD NOTHING CAN BE DONE ABOUT IT. TOOK IT IN ON 3/7/19 SAID THEY ADJUSTED THE STEERING WHEEL COVER. THAT'S NOT WHAT IS COCKED.

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Forward Collision Avoidance: Adaptive Cruise ControlToo few reports for a range46,000 mi1 (sparse)
ODI 11575487 · 46,000 mi

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed with cruise control activated, the vehicle experienced a loss of traction control and brake performance. The cruise control then inadvertently deactivated. The Service Electronic Brake System message was displayed, and several unknown warning lights were illuminated. Additionally, the speedometer and tachometer dropped to zero while driving. The contact pulled over and turned off the vehicle, but the vehicle failed to restart. The contact disconnected and…

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Steering6,000–53,000 mi20,000 mi25
ODI 11190457 · 20,000 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE REARVIEW CAMERA SCREEN TURNED BLACK WHEN THE VEHICLE WAS PLACED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "ERROR" WOULD DISPLAY OCCASIONALLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP (7740 NE LOOP 820, FORT WORTH, TX 76180, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED AN UPDATE. THE UPDATE WAS PERFORMED FIVE TIMES, BUT FAILED EACH TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICL…

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ODI 11193579 · 515 mi

THE FCA RECALL V06 CONCERNING DRAG LINK SEPARATION PRESCRIBES A SPOT WELD REPAIR THAT I FEEL WILL EVENTUALLY FAIL BECAUSE OF FUTURE ALIGNMENT SERVICE. SPOT WELDING THE JAM NUTS TO THE ADJUSTER SLEEVE WORKS ONLY UNTIL THE NUT AND ADJUSTMENT SLEEVE ARE SEPARATED WHEN THE VEHICLE IS IN FOR A FUTURE ALIGNMENT. I CALLED DODGE WITH THIS CONCERN, AND THEY PUT ME IN CONTACT WITH THE LOCAL DEALER WHO SAID IF THE ADJUSTER NEEDED TO BE MOVED WITH FUTURE ALIGNMENTS THEY WOULD GRIND THE WELD OFF, MAKE THE ADJUSTMENT, THEN WELD THE NUTS BACK TO THE ADJUSTM…

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ODI 11193699 · 1,200 mi

THE RECENT RAM 2500 RECALL NUMBER V06/NHTSA RECALL NUMBER 19V-021 REMEDY/REPAIR, HAS ME VERY, VERY, VERY UPSET AS A CONSUMER. IF I MAY BE SO BOLD, THE ENGINEER(S) THAT DEVISED THE REPAIR METHOD FOR THOSE TRUCKS EFFECTED, REALLY DIDN'T THINK THINGS THROUGH FROM A CONSUMER PERSPECTIVE. THE WELDING OF THE JAM NUTS ON THE LEFT/RIGHT DRAG LINKS, MEANS THAT PART OF THE OVERALL STEERING GEOMETRY ADJUSTMENTS, HAS BEEN MINIMIZED AS IT APPLIES TO TOE AND STEERING WHEEL ALIGNMENT ADJUSTMENTS. THE REPAIR IS A CHEAP, JURY RIGGED TEMPORARY REPAIR THAT CLE…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

24V896000 · 2024-11-2725V010000 · 2025-01-1625V592000 · 2025-09-1162 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-1051None
ODI 11617394

the ABS light and electronic braking intermittent flashing light Code C0020 ABS disabled when light is on New ABS motor required part number 68143491AB

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ODI 11617407

Service ABS and electronic braking system warnings are on. Cruise control and traction control are disabled.

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ODI 11617458 · 107,400 mi

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the message "Service ABS" flashed on and off. The vehicle was taken to the local mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the ABS module was previously replaced due to a similar failure. The failure mileage was 107,400.

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2024-115924V896000
ODI 11623054

The ABS/Traction lights/Bell keeps alarming on my dash. The ABS HCU needs to be replaced. I have found out from research on line that RAM knows about this and chooses to do nothing about it. It mainly affects the 2017 and 2018 RAM 2500's. They switched manufactures for the ABS/HCU during those two years and the parts are inferior and constantly fail causing the ABS to be inoperable causing a serious safety concern.

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ODI 11623090

While driving the service ABS System/ Traction control dash warning message appears on the screen & chimes at the same time. The cruise control then shuts off. At first it was intermittent then it was almost all the time. With winter coming soon the ABS/Traction control will be much needed. After going online, it seems like this is a common problem with 2017-2018 Rams. After going to a Ram dealer in my area they replaced the HCU/ABS pump. I feel that if this is a common problem it should be addressed with a recall to avoid potential vehicle co…

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ODI 11623248

ABS / TRACTION CONTROL dash light error. Light code C0020-01. ABS CONTROL MODULE.

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2024-1224None
ODI 11628216

ABS and Traction Control lights come on intermitenetly and loss of cruise control. Says service ABS Control System. This is a very common issue and something that could easily cause a major accident in not ideal situations if not resolved quickly. The dealership has inspected it and confirmed the ABS Module is the culprit. This is obviously something that is common and should be investigated more.

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ODI 11628236

Abs module needs replacement,

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ODI 11628382

ABS and HCU code along with sloppy brakes. With all the brake problems with these trucks - why no safety recall made yet ? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2025-011825V010000
ODI 11634138

Hello, I hope I not wasting your time, Well, no accident has occurred, because the vehicle is not driven much, because The manual says not to drive it like that, and does not even have 6,000 miles, the year is 2018, the problem is the (abs) anti-lock brake system, the vehicle was checked by the dealer on 12/06/2022, and there is still no answer,

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ODI 11634752

Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle …

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ODI 11635468

WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH AND BEEP IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT. DURING THIS IT IS HARD TO CONTROL THE TRUCK. CRUISE CONTROL NOT WORKIING EITHER.

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2025-0221None
ODI 11640582 · 79,790 mi

The contact’s husband owns a 2018 Ram 2500. The contact stated that while driving at various speeds on several occasions, the vehicle started shaking and lost motive power. The contact stated that the message "Transmission Hot" was displayed and the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was then taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The ve…

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ODI 11640673

August of 2023 I had my service electronic braking system, abs, and traction control light come on. Dealer diagnosed as bad hcu. As of today 2-4-25 I am still waiting on parts with no answer as to when parts will be available for the repair.

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ODI 11640847

The contact owns a 2018 Ram 2500. The contact stated that while her husband was driving at an undisclosed speed, the “Service Electronic Braking System” message was illuminated. The contact stated that her husband was informed by the dealer that the ABS and traction control were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep…

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2025-0319None
ODI 11645752

I have been working via my recall letter. They have provided me with approval for a rental car, but so far I have been getting mixed information on the reimbursement and have not been reimbursed. They have not and will not provide me a date for repair. I use this truck for specific activities, and rental car options are not equivalent, and again I have not yet been reimbursed. I am reading my rights and resubmitting a complaint that the manufacturer has not remedied this situation. I need 100% reimbursement for my rental car, including taxes an…

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ODI 11646092 · 30,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning illuminated the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic control unit (HCU). The vehicle was not repaired. The dealer was aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and confirmed that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The man…

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ODI 11646134

Hello, I received my recall notice cb4 hcu component and in my notice it said my truck has already been fixed. My truck has not been fixed and I called fca 10 or 12 times about the issue and I have received 10 or 12 different answers and they still haven't fixed my notice on the recall. What else can I do to get the issue fixed. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2025-0422None
ODI 11651963

Dodge/Chrysler/Ram has known about this issue for a long time. I experienced the conditions outlined in the recall on my personal vehicle, before there was a recall issued. I took it to my local dealership to have the issue repaired in August 2024. They said the brake sensor is in national back order and could take a year to get the part in. How can you issue a safety recall but not have the parts available to fix the truck?

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ODI 11652289

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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ODI 11652613

At the end of last year, our fleet manager informed us of a recall on one of our vehicles (VIN: [XXX] ). The recall came out Nov 27, 2024 (24V-896). I had initially contacted my local dealership (Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff) and they let me know that these recalls typically become serviceable after ~1-2 months. I just wanted to see if there are any updates to when I can get this recall addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2025-0526None
ODI 11658183

Why, after more than 5 months of a recall issuance, is there still not a "fix" issued to service dealers to make needed replacement of the Hydraulic Control Unit ABS (recall C4B)? Is anybody overseeing this matter to ensure timely resolve to this safety issue? I called my local Dodge dealer this morning to check on this after not hearing any further word about it despite registering my vehicle for recall notification with Fiat Chrysler Automobiles, and learned that they have a bulk shipment of 16 HCU units in stock, but they do not have the v…

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ODI 11658205 · 90,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 MPH and depressing the brake pedal to avoid a crash, the vehic…

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ODI 11658935

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms part…

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2025-0620None
ODI 11664484

ABS keeps going off. Ram setup to appointments to fix issue but after going to dealership and sitting for two hours they say they don’t have parts to fix

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ODI 11664538

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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ODI 11664768 · 40,000 mi

The contact owns a 2018 Ram 2500. The contact stated that the ABS, Electronic Stability Control (ESC), and Traction Control system failed to operate as needed. In addition, the warning lights associated with the systems failures were constantly flashing on the instrument panel while driving. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufactur…

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2025-0732None
ODI 11671048 · 48,500 mi

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated, with the messages "Service ABS" and "Service Electronic Braking System" displayed intermittently, causing the Cruise Control Mode to become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the HCU needed to be replaced; however, the part was not available. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Se…

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ODI 11671357

Vehicle is subject to safety recall for malfunctioning HCU. Frequent illumination of Anti-Lock Break and Traction Control Warning Lights with accompanying Chime and loss of Cruise Control function. When illuminated, vehicle rear wheels will slip and braking is degraded. Illumination of Warning Lights and chime very distracting. FCA initially estimated repair parts available first quarter of 2025. This has passed and no updates are available from manufacturer. This is an unsafe condition.and I request NHTSA intercede on behalf of the 300,000+ ow…

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ODI 11671730

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms part…

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2025-0834None
ODI 11678088

On the highway towing a horse and the transmission stopped working right. Couldn’t keep up to traffic only had one gear.

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ODI 11678500 · 135,314 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to respond immediately upon depressing the brake pedal, causing the braking distance to be extended. The ABS warning light was illuminated intermittently. The contact stated that the ABS warning light had flashed intermittently while driving with cruise control mode engaged.…

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ODI 11678852 · 84,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the Anti-lock Braking System (ABS) warning light would illuminate, and the traction control would fail intermittently. The dealer was contacted. The dealer informed the contact that the manufacturer did not have a remedy or a date availa…

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2025-093225V592000
ODI 11684288

Antilock braking system and stability control. Can’t use cruise conteol

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ODI 11684391 · 128,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds, or while the vehicle was in park(P), the ABS and traction control warning lights illuminated. The vehicle was not diagnosed or repaired. The contact stated that he was cautious due to concerns with the ABS and traction control not working properly in inclement weather, and while slowing down. The manufacturer was notified of the failure.…

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ODI 11684483 · 54,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and ESC warning lights illuminated. The contact stated that there was an audible chime sounding with the message "Service Brakes Soon" displayed. The contact stated that while driving with the cruise control activated, the cruise control unintendedly disengaged. The contact stated that the failure was intermittent, but the chime was overriding the volume of the radio. The contact had taken the vehicle to a local dealer, where it was diagnosed, and…

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2025-1022None
ODI 11690939 · 172,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The contact stated that after receiving the recall notification, the ABS and traction control warning lights intermittently flashed on the instrument panel, and the cruise control failed to operate as needed while the warning lights were illuminated. Over time, the contact stated that the warning light failure occurred more frequently. The contact t…

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ODI 11691166 · 90,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights intermittently illuminated. As a result of the warning light being illuminated, the cruise control failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Several dealers were made aware of the issue and confirmed that parts were not yet available. The contact stated that …

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ODI 11691376

Experiencing persistent ABS and Anti skid lights flashing on dash board along with persistent dinging, which has become very annoying. Took the vehicle to my nearest Ram dealership and they ran a diagnostic on it and told me that it was a faulty ABS/HCU causing the problem, but that there were no parts available to repair it. They said they would call and schedule an appointment to have it repaired as soon as the parts become available. I don’t know if I can wait much longer, as the constant dinging is very upsetting to my wife, who normally dr…

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2025-1134None
ODI 11696898

ABS module/ HCU faulty. This has been replaced 2 times and lasts 3 years. Dealership says no fix has been made at this time for recall. No new parts to fix it, ABS light constantly going off.

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ODI 11697093

Turbo actuator is a defective item. Per the Facebook forums I'm in, this item is often talked about as a common point of failure. There are also several videos on YouTube describing the defect. It limits the VGT vanes in the turbo from building/retarding boost in the engine creating an unsafe driving condition by not being able to accelerate properly and limit the effectiveness of the exhaust brake function when towing leading to longer stopping times which could lead to a crash. There are warning lights and CEL codes that can be read/interpret…

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ODI 11697245

Recall C4B/NHTSA 24V-896 Hydraulic Control Unit ABS. Continual tripping of the ABS warning resulting in loss of ABS, Cruise Control, Traction Control. Each trip give a warning and chiming resulting in nonstop alarms, noise and loss of the above features. It has been a year since the recall, over two years since the first class action and still no remedy to this safety issue. It is time for the NHTSA to sue and obtain a consent order from FCA similar to earlier FCA consent orders to repurchase these vehicles as they are currently unsafe to drive…

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2025-1250None
ODI 11702248 · 48,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, an abnormal audible alarm was coming from the vehicle. The contact stated that the abnormal sound was more frequent during inclement weather. The service electronic braking system message was displayed on the instrument panel, and the service traction control warning light was illuminated…

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ODI 11702407

I have a 2018 ram 2500 purchase from the dealership within the same week of purchase magically the ABS system failed driving down the highway in the middle of winter time kicking out cruise control and traction control causing me to almost crash on the highway and get hit by a semi Not only have I had the truck for almost 2 years unable to drive it I believe the dealership should never been able to sell me this vehicle with the known problems and what they already failing ABS system making me unaware of the issue Yes and the brake system not …

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ODI 11702448

Traction Control and ABS not working properly. ABS light on dashboard is on called dealer several times and am told that the parts are unavailable. However, they said if I want to pay for the parts they could fix it. We called mopar and were told that the parts are available and can even be purchased on [XXX] . Called and explained this to the dealer and they said they had 1 in stock and made an appointment. Then received a call that they didnt know if they could get the parts - seems like if I want to pay out of pocket they will fix it. I …

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2026-0162None
ODI 11708297 · 80,000 mi

The contact owns a 2018 Ram 2500. The contact stated that the vehicle made an abnormal grinding and metallic sound upon depression of the brake pedal. There was no warning light illuminated. The contact stated that the brake rotors, the brake calipers, and the brake shoes had been replaced twice as a result of the persistent failure. The contact recently received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the fai…

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ODI 11708492

My ABS light keeps coming on in and out over the last 6 months. The dinging is equivalent to NOT wearing your seat belt. Dealer said it was a recall since 12-2024. There is still not a remedy for this. I was told I could pay for an aftermarket product for about $1000 and when parts became available they would do the repairs and pay me back for the repairs I have paid for. I told them I wanted that statement on paper and was told to contact corporate. They told me exact same thing. It's been over a year now since the recall has been issued shoul…

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ODI 11708670

I had a safety recall V06 performed on my 2018 truck. Three local shops refused to do an alignment saying they can not perform the alignment without having a steering wheel misaligned. I find steering wheel misalignment to be a safety issue. In critical situations you don't have a reference where your wheels are straight. I it hard to comprehend that welding an adjustable part on steering would be an approved permanent remedy by NTHSA. These welds are rusting and prompt to crack.

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2026-0246None
ODI 11714756

This recall affects the brake hydraulic control unit ("HCU") on my RAM 2500. I already had this part replaced back in 2022, and it went bad again in the Summer of 2025. I'm trying to sell the truck, but the incessant error messages and bell ringing makes that impossible. Nobody is going to buy a truck in this condition. Ram has known about this for years, and the recall was issued 14 months ago. Still no fix? I had the truck to my dealer last week and they said they are unable to help me with a replacement part, because it is not available. So …

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ODI 11714840

CB4 Recall Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Been dealing with this issue since the recall got initiated back in November 2024. I call Mopar every month to check on the status…

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ODI 11714863

It has been 7months since I bought my truck. STILL I have an open safety recall that hasn’t been fixed since no parts are available. I live in the Midwest and bought a ram truck just for the snow and conditions. I’ve been stuck more this winter than ever due to this abs recall. It takes away traction control, takes away cruise control. It’s not safe at all. I need this figured out IMMEDIATELY

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2026-0335None
ODI 11721409 · 4,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated, and the message "Service Electronic Hydraulic Control Unit" was displayed, with an audible sound. The vehicle was taken to the dealer, where it was diagnosed, and determined that the failure was related to the recall. The vehicle was not repaired. The contact state…

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ODI 11721592

I received a recall notice (C4B/NHTSA 24V-896) and since the parts weren't available at the time, registered at recalls.mopar.com on 4/1/2025 for notification once the parts become available. It's now almost a year later and I still haven't received a notification about the parts being available. I've also contacted my dealer several times to check with them as well, but they say the parts still aren't available yet. The back of the recall notification mentions submitting a complaint if the dealer fails or is unable to remedy this defect within…

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ODI 11721905

Transmission failure at 125,000 miles. Vehicle has been used minimally for towing. Mainly highway driving. Looking at a $10,000 repair bill.

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2026-0436None
ODI 11728603 · 34,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and the vehicle failed to respond as intended. The contact stated that the vehicle felt like it was sliding, and the braking distance was extended. The contact stated that on a separate occasion, the cruise control failed to function as intended. In addition,…

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ODI 11728974 · 100,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were illuminated, and the message "Service Electronic Braking System" was intermittently displayed, causing the cruise control feature to become inoperable while driving. The contact stated that the failure had been reoccurring daily. The local dealer was unreachable. The vehicl…

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ODI 11729085 · 100,400 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights either flickered or remained illuminated on the instrument panel while driving. The local dealer was contacted and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r…

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2026-0527None
ODI 11735124

I am reporting a serious safety issue involving my 2018 Ram 2500 equipped with a Cummins 6.7 diesel engine. The vehicle is experiencing dangerous and intermittent brake failure. Symptoms include: * Brake pedal dropping to the floor during sudden braking * Temporary improvement when pumping the brakes * Vehicle pulling to one side under braking This condition creates a high risk of collision and makes the vehicle unsafe to operate. I have confirmed with the dealership that this issue is associated with an active safety recall involving the H…

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ODI 11735625

Warning message on the dash. ABS and Traction lights illuminated. This is a DOT registered work truck which is out of service with no remedy available.

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ODI 11735775

The hydraulic brake control unit has been setting off warnings and noises constantly for several months. The recall came out in November, 2024 and Ram still has absolutely no answers for when or how to repair. How is it allowed for them to issue a recall that states my trucks brakes could fail at any time and not have a repair for it in over 18 months. I was recently in a minor car accident on 4/10/26 where I was standing on the brakes and there was a considerable lag in brake response. I have made several calls to Ram where they tell me I …

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2026-0630None
ODI 11741250

1.defective Hydraulic Control Unit (HCU), NHTSA safety recall (Recall C4B / 24V896000) for 2017–2018 heavy-duty Ram trucks. 2.Failure to stop properly. 3.Yes I took to a certified dealer in Madera, Ca Gill auto group and they would not do anything about the issue. 4. No the certified dealer in Madera, Ca Gill auto group has not fixed the unsafe recall issue. 5. The warnings displayed are (service anti lock brake system and service electronic brake system) appeared 18 months I took the truck in for service to Gill auto group in Madera, Ca and…

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ODI 11741461 · 130,709 mi

The contact owns a 2018 Ram 2500. The contact received the recall notification letter related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). While driving at an undisclosed speed, there was an abnormal beeping sound detected. While traveling over a bump, the cruise control disengaged. The ABS light was illuminated. The local dealer was contacted, who confirmed the remedy parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the recall remedy status. The failure milea…

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ODI 11741569 · 50,000 mi

The contact owns a 2019 RAM 2500. The contact received notice of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving on several occasions at various speeds, a warning notification chiming noise went off. The contact stated that on some occasion while driving in inclement weather, the ABS system did not work as intended and the front wheels locked up and the vehicle slid. On one occasion the vehicle slid through a red light and on another the vehicle almost slid into a ditch. T…

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2026-0739None
ODI 11747904 · 30,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated with an audible alarm. The failu…

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ODI 11748016 · 59,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, there was a bell-sounding alert coming from the vehicle and several unknown warning lights illuminated. The messages Traction Control, ESC, and Cruise Control Offline were displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part to repair the vehicle was on back order. The dealer informed the contact if the vehicle was repaired out of pocket…

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ODI 11748258

Abs and traction light come on and off causing the ding on the dash to happen more than a seatbelt warning. Loss of traction control in rain. Loss of abs while towing. Its a safety concern while driving and an annoyance. How is there no fix yet after over 2 years.

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2026-0844None
ODI 11754105

Hcu abs failed almost 2 years ago. Recall issued a year and half ago. Still no fix. This is ridiculous.

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ODI 11754147

ABS, Traction controle and 4 wheel drive system shut down. the truck is sending code- C0031-1D directly related to C4B recall. The dealerships have no fix and offered no support or guidance but did agree that the truck is unsafe to drive as is.

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ODI 11754208

There has been a recall for the HCU unit for years. The message for this issue comes up on my dashboard every 10 seconds while I drive. Stellantis says there is no remedy. What XXX am I supposed to do?

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2026-09 (partial)31None
ODI 11761417 · 96,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control functions became inoperable, and the ABS and traction control warning lights illuminated. There was an audible chime during the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount …

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ODI 11761823 · 80,500 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Forward Drive Assist and the Park Assist were disengaged. The ABS and traction control warning lights were illuminated. The dealer was contacted and confirmed that the part was not yet available. A second dealer was contacted, Joh…

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ODI 11762196 · 85,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving 55 MPH, excessive force was needed on the brake pedal to stop the vehicle. Several unknown warning lights were illuminated. The vehicle was towed to a local dealer where the HCU unit was replaced with an identical unit. However, the failure reoccurred while driving 65 MPH and depressing the brake pedal and the wheels locked up. The contact stated that excessive force was neede…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2129 reports

2022: 129 complaints · 2023: 39 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20223497129
2023123139
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202217902
20234900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentService BrakesElectrical SystemService Brakes, HydraulicVehicle Speed ControlForward Collision Avoidance: Automatic Emergency BrakingUnknown Or OtherForward Collision Avoidance: Adaptive Cruise ControlSteering
Service Brakes—
398
ODI 11289725 · 7,700 mi

WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT

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ODI 11408095 · 37,000 mi

CONSISTANT FLASHING UP "SERVICE ELECTRONIC BRAKING SYSTEM" AND "SERVICE ANTILOCK BRAKING SYSTEM" WHILE DRIVING. DEALER HAS ATTEMPTED TO REPAIR REPLACING ABS MODULE AND HCU, BLED AND RECALIBRATED THE BRAKING SYSTEM. ISSUE RETURNS AFTER FEW THOUSAND MILES. ONLINE FORUMS SHOW A LOT OF OTHER OWNERS OF THIS TRUCK WITH THE SAME ISSUE. BRAKES SUDDENLY FAILING IS A SERIOUS SAFETY ISSUE! FIRST ISSUE WAS AT 14K MILES, RETURNED AT 37K MILES. THE ALERT COMES UP AT RANDOM TIMES SUCH AS DRIVING DOWN THE HIGHWAY AT 70 MPH OR SITTING AT A LIGHT. DOES NO…

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ODI 11414945 · 24,300 mi

I HAVE A 2018 RAM 2500 WITH 24320 MILES ON IT. THE TRACTION CONTROL LIGHT/ ABS/EBS SERVICE LIGHTS COME ON WHEN DRIVING. THE SPEED CONTROL GOES OFF. I HAVE SEEN ON THE RAM FORUM THAT THIS IS COMMON ON THIS AND THE 2017 YEARS TOO. MY QUESTION IS IF THERE ARE SEVERAL 100 PEOPLE WITH THE SAME PROBLEM. WHY HAVE YOU NOT ISSUED A RECALL. THIS WILL GET SOMEON KILLED IF THEY ARE NOT CAREFUL.

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2
ODI 11497627 · 65,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control System warning lights started flashing. Additionally, messages to service ABS and electronic braking system were flashing on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS control module and the hydraulic control module needed to be replaced. The vehicle had not been repaired. The failure was intermittent but had since become constant. The manufacturer was not m…

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ODI 11708873

See attached document for complaint.

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312
ODI 11414945 · 24,300 mi

I HAVE A 2018 RAM 2500 WITH 24320 MILES ON IT. THE TRACTION CONTROL LIGHT/ ABS/EBS SERVICE LIGHTS COME ON WHEN DRIVING. THE SPEED CONTROL GOES OFF. I HAVE SEEN ON THE RAM FORUM THAT THIS IS COMMON ON THIS AND THE 2017 YEARS TOO. MY QUESTION IS IF THERE ARE SEVERAL 100 PEOPLE WITH THE SAME PROBLEM. WHY HAVE YOU NOT ISSUED A RECALL. THIS WILL GET SOMEON KILLED IF THEY ARE NOT CAREFUL.

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ODI 11422709

the service abs and service traction control come on if i hit any bump on the road, seems to be a common problem with this vehicle model.

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ODI 11428361

Abs and tc lights come on and ding randomly, freedom service told me it’s a hydraulic pump and causes a safety issue it also knocks cruise control off when it happens. The dealership said they have changed many so I am sure ram is aware of this issue.

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131
ODI 11374813 · 13,900 mi

THERE IS A SERVICE THE ELECTRONIC BRAKING SYSTEM. THERE IS ONLY 13,900 MILES ON THE VEHICLE. I HAVE SEEN FORUMS THAT THIS A MAJOR ISSUE THAT KEEPS HAPPENING.

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ODI 11438091

While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first …

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ODI 11442147

The service anti-lock brake system light keep coming on and off on dash, sometimes every few minutes then it could be days before it happens again. Diagnostics code reader is listing C0020-01 - ABS Pump Motor Control General Electric Failure

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50
ODI 11444928

I have owned this vehicle from the beginning. The first thing that happened 4 wheel drive module went out causing my cruise and abs system go down took to the dealer found out the module went down they replace it under warranty. Then a couple months later the abs system went down again to it to the dealer they said the abs passenger side sensor went bad replaced it under warranty. Drove for about 6months lost abs again the same sensor went bad they replaced again under warranty. Then about 6 months the abs went down again that's when they said …

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ODI 11467609

-Anti lock brake system control module and traction control system failure with 32000 miles on truck.- In reading online forums they have admitted to knowing these parts were bad. Not sure why this hasn’t been made a recall issue given it involves the braking systems on a huge portion of these trucks sold.- Dealership states both parts are bad but excluded from warranty and extended warranty.- warning lights come on at the same time it locks the brakes up until warning lights go out. -Well at 70 mph on the highway and it locked my brakes up. …

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ODI 11486782

ABS hydraulic assembly fails intermittently and randomly during driving causing the warning chime to sound repeatedly and results in distracted driving as well as degraded braking safety feature.

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81
ODI 11458781

Intermittent alert on ABS and Traction Control warnings. These warnings are not consistent and come on/off. Researched and found numerous issues on this model vehicle for same issue related to ABS/Traction Control pump. Checked the speed sensors, all are working and reporting same speed. Dealer wants 2 days to trouble-shoot and there is no guarantee this will not return. I have owned other vehicles - GMC, Ford, Subaru, etc - none of them have failed on a critical item like ABS/Traction Control.

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ODI 11489397

ABS Module and HCU bad with 40K miles, a WELL KNOWN ram issue that they continue to ignore and take thousands of Additional dollars out of consumers pockets as they seem to go bad JUST after the basic warranty expires. 70 thousand dollar truck that is garbage, and Ram won’t remedy this problem. Second power wagon I’ve owned, same issue, similar mileage.

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ODI 11490004

ABS Module & Hydraulic control unit

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23
ODI 11329615 · 15,000 mi

TRUCK LOSES POWER STEERING COMPLETELY WHILE DRIVING MAKING IT 10X HARDER TO MANEUVER THE VEHICLE MAKING TIGHT TURNS VERY DIFFICULT. LACK OF BRAKING POWER. TRUCK HAS A VERY EVIDENT AERATION NOISE EVERY TIME STEERING WHEEL IS TURNED AT ANY TIME. TRUCKS POWER STEERING FLUID HAS FALLEN BELOW MINIMUM THREE TIMES IN THE VEHICLES LIFE. TRUCK IS AT 27,000 MILES. ISSUE BEGAN AROUND 15,000 MILES. BUBBLES IN POWER STEERING RESERVOIR. POWER STEERING PUMP SMELLS LIKE IT'S BURNING UP. POWER STEERING PUMP AND HYDRO BOOST ARE FAILING AND HAS AIRFLOW PASSING TH…

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ODI 11485239

The truck recently started displaying "Service Antilock Brake System" periodically on the information panel. Sometimes it comes on periodically while driving, sometimes only once, sometimes every minute or so and sometimes does not come on at all. We have not had this inspected but looking online appears to be a common problem in these trucks that should be considered a recall. Truck only has 50K miles when this started but this appears to start as soon as 3K miles on some other trucks. This should be a recall as the ABS system is a safety …

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ODI 11504623

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul m…

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Electrical System
398
ODI 11289725 · 7,700 mi

WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT

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ODI 11408095 · 37,000 mi

CONSISTANT FLASHING UP "SERVICE ELECTRONIC BRAKING SYSTEM" AND "SERVICE ANTILOCK BRAKING SYSTEM" WHILE DRIVING. DEALER HAS ATTEMPTED TO REPAIR REPLACING ABS MODULE AND HCU, BLED AND RECALIBRATED THE BRAKING SYSTEM. ISSUE RETURNS AFTER FEW THOUSAND MILES. ONLINE FORUMS SHOW A LOT OF OTHER OWNERS OF THIS TRUCK WITH THE SAME ISSUE. BRAKES SUDDENLY FAILING IS A SERIOUS SAFETY ISSUE! FIRST ISSUE WAS AT 14K MILES, RETURNED AT 37K MILES. THE ALERT COMES UP AT RANDOM TIMES SUCH AS DRIVING DOWN THE HIGHWAY AT 70 MPH OR SITTING AT A LIGHT. DOES NO…

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ODI 11414945 · 24,300 mi

I HAVE A 2018 RAM 2500 WITH 24320 MILES ON IT. THE TRACTION CONTROL LIGHT/ ABS/EBS SERVICE LIGHTS COME ON WHEN DRIVING. THE SPEED CONTROL GOES OFF. I HAVE SEEN ON THE RAM FORUM THAT THIS IS COMMON ON THIS AND THE 2017 YEARS TOO. MY QUESTION IS IF THERE ARE SEVERAL 100 PEOPLE WITH THE SAME PROBLEM. WHY HAVE YOU NOT ISSUED A RECALL. THIS WILL GET SOMEON KILLED IF THEY ARE NOT CAREFUL.

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—
4
ODI 11650787 · 100,000 mi

The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to start as intended. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made a…

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ODI 11728603 · 34,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and the vehicle failed to respond as intended. The contact stated that the vehicle felt like it was sliding, and the braking distance was extended. The contact stated that on a separate occasion, the cruise control failed to function as intended. In addition,…

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ODI 11748016 · 59,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, there was a bell-sounding alert coming from the vehicle and several unknown warning lights illuminated. The messages Traction Control, ESC, and Cruise Control Offline were displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part to repair the vehicle was on back order. The dealer informed the contact if the vehicle was repaired out of pocket…

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116
ODI 11403183 · 9,000 mi

THE TOUCH SCREEN ON THE CENTRAL CONTROL COMPUTER/ENTERTAINMENT/CELL PHONE SYSTEM HAS DELAMINATES AND RANDOMLY SELF SELECTS BUTTONS. ON MORE THAN ONE OCCASION THE DISTRACTION OF CANCELLING PHONE CALLS AT ALL HOURS, ACTIVATION OF BACK UP CAMERAS AND SIGNALS THAT TELL THE VEHICLE TO DO WIERD THINGS NEGATIVELY IMPACT OF DRIVERS ATTENTION AND FUNCTION' THERE ARE LAWS ABOUT DISTRACT4D DRIVING AND THIS IS A MAJOR DISTRACTION. I HAVE TRIED TO RESOLVE THE ISSUE WITH THE MANUFACTURER AND THEY ARE UN RESPONSIVE. LOOKING AT THE VIDEOS ON HOW TO RE-LACE…

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ODI 11414945 · 24,300 mi

I HAVE A 2018 RAM 2500 WITH 24320 MILES ON IT. THE TRACTION CONTROL LIGHT/ ABS/EBS SERVICE LIGHTS COME ON WHEN DRIVING. THE SPEED CONTROL GOES OFF. I HAVE SEEN ON THE RAM FORUM THAT THIS IS COMMON ON THIS AND THE 2017 YEARS TOO. MY QUESTION IS IF THERE ARE SEVERAL 100 PEOPLE WITH THE SAME PROBLEM. WHY HAVE YOU NOT ISSUED A RECALL. THIS WILL GET SOMEON KILLED IF THEY ARE NOT CAREFUL.

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ODI 11422709

the service abs and service traction control come on if i hit any bump on the road, seems to be a common problem with this vehicle model.

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28
ODI 11438091

While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first …

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ODI 11485459

ABS and Traction Control warning light keeps intermittently coming on and then a message saying that the Electric Brake system needs serviced. This has happened to my 2018 RAM at 17,000 miles. Dealer replaced ABS module under warranty and problem was solved. Now I am at 35,000 miles and the problem is back. Same exact issue. This needs to be a recall item ASAP and this seems to be a VERY common problem with these trucks. This could be very dangerous as these trucks are made for towing heavy loads and losing your anti-lock braking capabilities c…

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ODI 11518398

I HAVE BEEN EXPERIENCING ISSUES WITH THE ABS/HCU UNITS. THE WARNING COMES ON EVERY BUMP AND THE ABS SAYS IT IS NOT WORKING I HAD IT SERVICED LAST WEEK 4/18/2023 AND DIAGNOSED AS THE ABS/HCU NEEDS REPLACED AND WAS ORDERED. UNFORTUNATLEY THIS IS ON BO UNTIL 8/16/2023. I UNDERTAND THE 2019'S HAD A RECALL BUT MY 2018 DOES NOT?

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18
ODI 11270913 · 20,000 mi

WHEN PUTTING IN REVERSE THE BACKUP CAMERA DISPLAY GOES MULTI COLOR BLUR.THIS WAS ABOUT 20K THEN CORRECTED ITSELF WHEN PUT IN REVERSES THE NEXT TIME. DIDN'T THINK MUCH ABOUT IT. NOW AT 42 K ITS DOING IT MORE OFTEN. TOOK IT TO THE DEALER AND FRANK AT VACAVILLE DODGE TELLS ME ITS OUT OF WARRANTY, WHEN I HAD ALREADY SEEN THERE WAS A RECALL ON THIS PROBLEM. I WILL DOCUMENT AND TAKE PICS NEXT TIME IT DOES IT.

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ODI 11479514

The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to…

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ODI 11484692

Electrical issue with the radio. It will change screen, turn the radio up and down. Turn and off. Makes SOS calls on its on. Turn the AC to hot in Arizona when it's already 100+ degrees out. All while driving.

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18
ODI 11494090

The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won’t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors a…

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ODI 11504277

At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023

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ODI 11521874

On my way to work one day the check engine light,ABS light and traction control light came on and I thought something under the hood had came loose thought nothing about it and went into work when I came back out and got into the truck the lights where gone no big deal just sorta let it go and since I work out of state this is the truck I drive when I go back to my home state so I drove it 4 hours one way and never had a problem and then on my way back to my work state the truck shut off and wouldn’t start back up for about 45 minutes or so but…

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7
ODI 11446696

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

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ODI 11561418

Failed parts . #1 abs module #2 steering box & intermediate shaft #3 balljoints .available anytime for inspection? # 1 risk brakes locking up or soft pedal #2 steering wheel back and forth to stay on highway #3 knuckle fall off failed balljoint all causing an accident.. all independent shop for all components. Dealer for steering ?? Abs traction lights

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ODI 11589222

ABS MODULE HCU MODULE Has failed, cruise control doesn't work, Dinging is non stop, Everytime I hit a bump it goes on and off

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Service Brakes, Hydraulic
2
ODI 11497627 · 65,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control System warning lights started flashing. Additionally, messages to service ABS and electronic braking system were flashing on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS control module and the hydraulic control module needed to be replaced. The vehicle had not been repaired. The failure was intermittent but had since become constant. The manufacturer was not m…

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ODI 11708873

See attached document for complaint.

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4
ODI 11650787 · 100,000 mi

The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to start as intended. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made a…

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ODI 11728603 · 34,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and the vehicle failed to respond as intended. The contact stated that the vehicle felt like it was sliding, and the braking distance was extended. The contact stated that on a separate occasion, the cruise control failed to function as intended. In addition,…

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ODI 11748016 · 59,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, there was a bell-sounding alert coming from the vehicle and several unknown warning lights illuminated. The messages Traction Control, ESC, and Cruise Control Offline were displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part to repair the vehicle was on back order. The dealer informed the contact if the vehicle was repaired out of pocket…

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—
1
ODI 11709840 · 118,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and Traction Control warning lights were illuminated. While attempting to use the cruise control, the system failed to activate. The dealer was contacted. The manufacturer was made aware of the issues and confirmed that t…

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00
1
ODI 11575487 · 46,000 mi

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed with cruise control activated, the vehicle experienced a loss of traction control and brake performance. The cruise control then inadvertently deactivated. The Service Electronic Brake System message was displayed, and several unknown warning lights were illuminated. Additionally, the speedometer and tachometer dropped to zero while driving. The contact pulled over and turned off the vehicle, but the vehicle failed to restart. The contact disconnected and…

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4
ODI 11700090 · 60,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control function unexpectedly disengaged, and the service ABS and traction control warning lights were illuminated. The contact stated that there was an audible chime during the failure. The contact received notification of NHTSA Campaign Numbers: 24V896000 (Service Brakes, Hydraulic) and 19V021000 (Steering); however, the parts to perform the recall repairs were not yet available. The dealer was contacted and confirmed that parts were no…

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ODI 11700601 · 45,000 mi

The contact owns a 2018 Ram 2500. The contact stated that the steering wheel was loose, causing the vehicle to wobble while driving over a minor bumpy road surface. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the welds of the nut to the adjuster sleeve were fractured. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); however, the failure persisted. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Servi…

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ODI 11725478 · 90,598 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at 40-45 MPH, the brakes and steering became inoperable, causing him to crash into an unknown vehicle. The air bags in the other vehicle did deploy. There were no reported injuries, air bag deployments, or fire for the contact's vehicle. A police report was filed. The traction control and ABS warning lights illuminated. The local dealer was contacted, where it was diagnosed that the failure was related to the HCU and ABS control unit/NHTSA Campaign Number: 24V896000 (Servic…

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Vehicle Speed Control
312
ODI 11414945 · 24,300 mi

I HAVE A 2018 RAM 2500 WITH 24320 MILES ON IT. THE TRACTION CONTROL LIGHT/ ABS/EBS SERVICE LIGHTS COME ON WHEN DRIVING. THE SPEED CONTROL GOES OFF. I HAVE SEEN ON THE RAM FORUM THAT THIS IS COMMON ON THIS AND THE 2017 YEARS TOO. MY QUESTION IS IF THERE ARE SEVERAL 100 PEOPLE WITH THE SAME PROBLEM. WHY HAVE YOU NOT ISSUED A RECALL. THIS WILL GET SOMEON KILLED IF THEY ARE NOT CAREFUL.

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ODI 11422709

the service abs and service traction control come on if i hit any bump on the road, seems to be a common problem with this vehicle model.

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ODI 11428361

Abs and tc lights come on and ding randomly, freedom service told me it’s a hydraulic pump and causes a safety issue it also knocks cruise control off when it happens. The dealership said they have changed many so I am sure ram is aware of this issue.

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116
ODI 11403183 · 9,000 mi

THE TOUCH SCREEN ON THE CENTRAL CONTROL COMPUTER/ENTERTAINMENT/CELL PHONE SYSTEM HAS DELAMINATES AND RANDOMLY SELF SELECTS BUTTONS. ON MORE THAN ONE OCCASION THE DISTRACTION OF CANCELLING PHONE CALLS AT ALL HOURS, ACTIVATION OF BACK UP CAMERAS AND SIGNALS THAT TELL THE VEHICLE TO DO WIERD THINGS NEGATIVELY IMPACT OF DRIVERS ATTENTION AND FUNCTION' THERE ARE LAWS ABOUT DISTRACT4D DRIVING AND THIS IS A MAJOR DISTRACTION. I HAVE TRIED TO RESOLVE THE ISSUE WITH THE MANUFACTURER AND THEY ARE UN RESPONSIVE. LOOKING AT THE VIDEOS ON HOW TO RE-LACE…

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ODI 11414945 · 24,300 mi

I HAVE A 2018 RAM 2500 WITH 24320 MILES ON IT. THE TRACTION CONTROL LIGHT/ ABS/EBS SERVICE LIGHTS COME ON WHEN DRIVING. THE SPEED CONTROL GOES OFF. I HAVE SEEN ON THE RAM FORUM THAT THIS IS COMMON ON THIS AND THE 2017 YEARS TOO. MY QUESTION IS IF THERE ARE SEVERAL 100 PEOPLE WITH THE SAME PROBLEM. WHY HAVE YOU NOT ISSUED A RECALL. THIS WILL GET SOMEON KILLED IF THEY ARE NOT CAREFUL.

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ODI 11422709

the service abs and service traction control come on if i hit any bump on the road, seems to be a common problem with this vehicle model.

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1
ODI 11709840 · 118,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and Traction Control warning lights were illuminated. While attempting to use the cruise control, the system failed to activate. The dealer was contacted. The manufacturer was made aware of the issues and confirmed that t…

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14
ODI 11508328

ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part.…

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ODI 11511991

abs trailer brakes traction control works on and off

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ODI 11516668

HCU antilock traction control unit, warning lights on.

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15
ODI 11550062

My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on …

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ODI 11561199

Abs light and traction control light will flash and beep intermittently when driving have researched a lot of people have the same issue newer models have been recalled for the same problem.

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ODI 11561298

The "Check Antilock Brake" message appears on the dashboard. The vehicle has been inspected by a mechanic who confirmed that it is either the supplementary brake fluid pump, or the brake pump control unit. Because of the intermittent nature of the problem, the manufacturer requires replacement of both expensive parts, as they do not know the exact problem. Because of the issue, the following vehicle features do not function: * anti-lock brake system * electronic stability control / traction control * cruise control * the holding of the rear bra…

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19
ODI 11497188

Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.

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ODI 11498040

Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather

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ODI 11504426

At 36,100 miles I started getting ABS light warning flashing intermittently on my dash. I took it to a mechanic who told me it needed a ABS module and/or a controller device replacement but these parts have been on back order for the last four months (says RAM). It looks as if many, many people are having this same problem with this vehicle. This problem resigns the vehicle as inoperable since it involves a braking component that is obviously a safety issue. This is my only vehicle so I MUST drive it at times which makes me very nervous.

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9
ODI 11504623

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul m…

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ODI 11526132

Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible f…

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ODI 11526536

2018 Dodge Ram 2500 with Cummins turbo diesel. When driving, the dash warning light for the ABS and the Traction Control System intermittently come in and spontaneously reset. If the cruise control is on and set, it turns off without driver input. Dodge dealer states that the hydraulic control unit needs to be replaced, but they have been on back order for over a year.

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Forward Collision Avoidance: Automatic Emergency Braking
131
ODI 11374813 · 13,900 mi

THERE IS A SERVICE THE ELECTRONIC BRAKING SYSTEM. THERE IS ONLY 13,900 MILES ON THE VEHICLE. I HAVE SEEN FORUMS THAT THIS A MAJOR ISSUE THAT KEEPS HAPPENING.

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ODI 11438091

While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first …

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ODI 11442147

The service anti-lock brake system light keep coming on and off on dash, sometimes every few minutes then it could be days before it happens again. Diagnostics code reader is listing C0020-01 - ABS Pump Motor Control General Electric Failure

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28
ODI 11438091

While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first …

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ODI 11485459

ABS and Traction Control warning light keeps intermittently coming on and then a message saying that the Electric Brake system needs serviced. This has happened to my 2018 RAM at 17,000 miles. Dealer replaced ABS module under warranty and problem was solved. Now I am at 35,000 miles and the problem is back. Same exact issue. This needs to be a recall item ASAP and this seems to be a VERY common problem with these trucks. This could be very dangerous as these trucks are made for towing heavy loads and losing your anti-lock braking capabilities c…

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ODI 11518398

I HAVE BEEN EXPERIENCING ISSUES WITH THE ABS/HCU UNITS. THE WARNING COMES ON EVERY BUMP AND THE ABS SAYS IT IS NOT WORKING I HAD IT SERVICED LAST WEEK 4/18/2023 AND DIAGNOSED AS THE ABS/HCU NEEDS REPLACED AND WAS ORDERED. UNFORTUNATLEY THIS IS ON BO UNTIL 8/16/2023. I UNDERTAND THE 2019'S HAD A RECALL BUT MY 2018 DOES NOT?

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0
14
ODI 11508328

ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part.…

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ODI 11511991

abs trailer brakes traction control works on and off

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ODI 11516668

HCU antilock traction control unit, warning lights on.

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5
ODI 11540013

Service electronic brake system and ABS system

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ODI 11575156

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled …

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ODI 11604559

Abs control module & HCU module not working properly. Ram brand knows about these problematic modules on the 2014-2018 rams trucks. Now, I can’t drive my truck since Ram fixes this issue.

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19
ODI 11498828

Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.

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ODI 11499396

Anti lock brakes are on and no towing brakes. Replaced hydraulic control unit and ABS control module. Message showing service anti lock and ABS. Dash continually ding to service. Unable to reset.

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ODI 11529061

2018 Ram 2500, ABS and traction control lights cycle of and on resulting in chiming. The result of the effected system is handling and drivability in hazardous weather conditions and snow. When not illuminated Cruise control can be used but will be disengaged once the ABS and traction control warning lights illuminate resulting in the need to respond to a decelerating vehicle. An independent service station has concluded and collaborated with the dealership that the it has a bad ABS Module, HCU or both. Dealer stated parts are not availabl…

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0
Unknown Or Other
50
ODI 11444928

I have owned this vehicle from the beginning. The first thing that happened 4 wheel drive module went out causing my cruise and abs system go down took to the dealer found out the module went down they replace it under warranty. Then a couple months later the abs system went down again to it to the dealer they said the abs passenger side sensor went bad replaced it under warranty. Drove for about 6months lost abs again the same sensor went bad they replaced again under warranty. Then about 6 months the abs went down again that's when they said …

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ODI 11467609

-Anti lock brake system control module and traction control system failure with 32000 miles on truck.- In reading online forums they have admitted to knowing these parts were bad. Not sure why this hasn’t been made a recall issue given it involves the braking systems on a huge portion of these trucks sold.- Dealership states both parts are bad but excluded from warranty and extended warranty.- warning lights come on at the same time it locks the brakes up until warning lights go out. -Well at 70 mph on the highway and it locked my brakes up. …

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ODI 11486782

ABS hydraulic assembly fails intermittently and randomly during driving causing the warning chime to sound repeatedly and results in distracted driving as well as degraded braking safety feature.

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18
ODI 11270913 · 20,000 mi

WHEN PUTTING IN REVERSE THE BACKUP CAMERA DISPLAY GOES MULTI COLOR BLUR.THIS WAS ABOUT 20K THEN CORRECTED ITSELF WHEN PUT IN REVERSES THE NEXT TIME. DIDN'T THINK MUCH ABOUT IT. NOW AT 42 K ITS DOING IT MORE OFTEN. TOOK IT TO THE DEALER AND FRANK AT VACAVILLE DODGE TELLS ME ITS OUT OF WARRANTY, WHEN I HAD ALREADY SEEN THERE WAS A RECALL ON THIS PROBLEM. I WILL DOCUMENT AND TAKE PICS NEXT TIME IT DOES IT.

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ODI 11479514

The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to…

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ODI 11484692

Electrical issue with the radio. It will change screen, turn the radio up and down. Turn and off. Makes SOS calls on its on. Turn the AC to hot in Arizona when it's already 100+ degrees out. All while driving.

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0
15
ODI 11550062

My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on …

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ODI 11561199

Abs light and traction control light will flash and beep intermittently when driving have researched a lot of people have the same issue newer models have been recalled for the same problem.

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ODI 11561298

The "Check Antilock Brake" message appears on the dashboard. The vehicle has been inspected by a mechanic who confirmed that it is either the supplementary brake fluid pump, or the brake pump control unit. Because of the intermittent nature of the problem, the manufacturer requires replacement of both expensive parts, as they do not know the exact problem. Because of the issue, the following vehicle features do not function: * anti-lock brake system * electronic stability control / traction control * cruise control * the holding of the rear bra…

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5
ODI 11540013

Service electronic brake system and ABS system

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ODI 11575156

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled …

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ODI 11604559

Abs control module & HCU module not working properly. Ram brand knows about these problematic modules on the 2014-2018 rams trucks. Now, I can’t drive my truck since Ram fixes this issue.

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1
ODI 11520819

The ABS system has been damaged since September 23, 2022 and I went to the dealer in West Palm Beach and the one in Ocala Fl and none of them have the part. And it's not just me, there are many people with the same problem.

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7
ODI 11386079 · 87,000 mi

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE …

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ODI 11395089 · 26,018 mi

TRUCK SLIDES AFTER BEING PARKED . IT HAS SLID ANYWHERE FROM 1 FOOT WHILE I STOOD THERE WATCHING. TO SEVERAL FEET WHERE I HAD TO JUMP BACK INTO THE TRUCK TO STOP IT. AND OVER 14 ONE NIGHT FROM THE TIME I PARKED TO WHEN I CAME OUT THE NEXT MORNING. DOES NOT FULLY ACCELERATE THRU A TURN.,TOUGH TO TURNS SOMETIMES. IN SAME TURNS

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ODI 11451722

We were involved in a single car crash, it’s been over a month and it’s still under investigation. The steering link was still intact. Is there another reason that would have caused us to loose control of the steering and crash?

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Forward Collision Avoidance: Adaptive Cruise Control
81
ODI 11458781

Intermittent alert on ABS and Traction Control warnings. These warnings are not consistent and come on/off. Researched and found numerous issues on this model vehicle for same issue related to ABS/Traction Control pump. Checked the speed sensors, all are working and reporting same speed. Dealer wants 2 days to trouble-shoot and there is no guarantee this will not return. I have owned other vehicles - GMC, Ford, Subaru, etc - none of them have failed on a critical item like ABS/Traction Control.

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ODI 11489397

ABS Module and HCU bad with 40K miles, a WELL KNOWN ram issue that they continue to ignore and take thousands of Additional dollars out of consumers pockets as they seem to go bad JUST after the basic warranty expires. 70 thousand dollar truck that is garbage, and Ram won’t remedy this problem. Second power wagon I’ve owned, same issue, similar mileage.

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ODI 11490004

ABS Module & Hydraulic control unit

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18
ODI 11494090

The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won’t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors a…

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ODI 11504277

At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023

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ODI 11521874

On my way to work one day the check engine light,ABS light and traction control light came on and I thought something under the hood had came loose thought nothing about it and went into work when I came back out and got into the truck the lights where gone no big deal just sorta let it go and since I work out of state this is the truck I drive when I go back to my home state so I drove it 4 hours one way and never had a problem and then on my way back to my work state the truck shut off and wouldn’t start back up for about 45 minutes or so but…

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1
ODI 11575487 · 46,000 mi

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed with cruise control activated, the vehicle experienced a loss of traction control and brake performance. The cruise control then inadvertently deactivated. The Service Electronic Brake System message was displayed, and several unknown warning lights were illuminated. Additionally, the speedometer and tachometer dropped to zero while driving. The contact pulled over and turned off the vehicle, but the vehicle failed to restart. The contact disconnected and…

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19
ODI 11497188

Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.

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ODI 11498040

Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather

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ODI 11504426

At 36,100 miles I started getting ABS light warning flashing intermittently on my dash. I took it to a mechanic who told me it needed a ABS module and/or a controller device replacement but these parts have been on back order for the last four months (says RAM). It looks as if many, many people are having this same problem with this vehicle. This problem resigns the vehicle as inoperable since it involves a braking component that is obviously a safety issue. This is my only vehicle so I MUST drive it at times which makes me very nervous.

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19
ODI 11498828

Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.

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ODI 11499396

Anti lock brakes are on and no towing brakes. Replaced hydraulic control unit and ABS control module. Message showing service anti lock and ABS. Dash continually ding to service. Unable to reset.

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ODI 11529061

2018 Ram 2500, ABS and traction control lights cycle of and on resulting in chiming. The result of the effected system is handling and drivability in hazardous weather conditions and snow. When not illuminated Cruise control can be used but will be disengaged once the ABS and traction control warning lights illuminate resulting in the need to respond to a decelerating vehicle. An independent service station has concluded and collaborated with the dealership that the it has a bad ABS Module, HCU or both. Dealer stated parts are not availabl…

Look up ODI 11529061 at NHTSA ↗

1
ODI 11520819

The ABS system has been damaged since September 23, 2022 and I went to the dealer in West Palm Beach and the one in Ocala Fl and none of them have the part. And it's not just me, there are many people with the same problem.

Look up ODI 11520819 at NHTSA ↗

—
1
ODI 11622595

I am getting a warning saying to service the anti lock brakes and the traction control. I have had this same issue before and paid the dealership to fix it. Also when the warning appears the cruise control shuts off. I am concerned about the loss of control of the vehicle.

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Steering
23
ODI 11329615 · 15,000 mi

TRUCK LOSES POWER STEERING COMPLETELY WHILE DRIVING MAKING IT 10X HARDER TO MANEUVER THE VEHICLE MAKING TIGHT TURNS VERY DIFFICULT. LACK OF BRAKING POWER. TRUCK HAS A VERY EVIDENT AERATION NOISE EVERY TIME STEERING WHEEL IS TURNED AT ANY TIME. TRUCKS POWER STEERING FLUID HAS FALLEN BELOW MINIMUM THREE TIMES IN THE VEHICLES LIFE. TRUCK IS AT 27,000 MILES. ISSUE BEGAN AROUND 15,000 MILES. BUBBLES IN POWER STEERING RESERVOIR. POWER STEERING PUMP SMELLS LIKE IT'S BURNING UP. POWER STEERING PUMP AND HYDRO BOOST ARE FAILING AND HAS AIRFLOW PASSING TH…

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ODI 11485239

The truck recently started displaying "Service Antilock Brake System" periodically on the information panel. Sometimes it comes on periodically while driving, sometimes only once, sometimes every minute or so and sometimes does not come on at all. We have not had this inspected but looking online appears to be a common problem in these trucks that should be considered a recall. Truck only has 50K miles when this started but this appears to start as soon as 3K miles on some other trucks. This should be a recall as the ABS system is a safety …

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ODI 11504623

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul m…

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7
ODI 11446696

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

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ODI 11561418

Failed parts . #1 abs module #2 steering box & intermediate shaft #3 balljoints .available anytime for inspection? # 1 risk brakes locking up or soft pedal #2 steering wheel back and forth to stay on highway #3 knuckle fall off failed balljoint all causing an accident.. all independent shop for all components. Dealer for steering ?? Abs traction lights

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ODI 11589222

ABS MODULE HCU MODULE Has failed, cruise control doesn't work, Dinging is non stop, Everytime I hit a bump it goes on and off

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4
ODI 11700090 · 60,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control function unexpectedly disengaged, and the service ABS and traction control warning lights were illuminated. The contact stated that there was an audible chime during the failure. The contact received notification of NHTSA Campaign Numbers: 24V896000 (Service Brakes, Hydraulic) and 19V021000 (Steering); however, the parts to perform the recall repairs were not yet available. The dealer was contacted and confirmed that parts were no…

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ODI 11700601 · 45,000 mi

The contact owns a 2018 Ram 2500. The contact stated that the steering wheel was loose, causing the vehicle to wobble while driving over a minor bumpy road surface. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the welds of the nut to the adjuster sleeve were fractured. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); however, the failure persisted. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Servi…

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ODI 11725478 · 90,598 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving at 40-45 MPH, the brakes and steering became inoperable, causing him to crash into an unknown vehicle. The air bags in the other vehicle did deploy. There were no reported injuries, air bag deployments, or fire for the contact's vehicle. A police report was filed. The traction control and ABS warning lights illuminated. The local dealer was contacted, where it was diagnosed that the failure was related to the HCU and ABS control unit/NHTSA Campaign Number: 24V896000 (Servic…

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9
ODI 11504623

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul m…

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ODI 11526132

Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible f…

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ODI 11526536

2018 Dodge Ram 2500 with Cummins turbo diesel. When driving, the dash warning light for the ABS and the Traction Control System intermittently come in and spontaneously reset. If the cruise control is on and set, it turns off without driver input. Dodge dealer states that the hydraulic control unit needs to be replaced, but they have been on back order for over a year.

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0
7
ODI 11386079 · 87,000 mi

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE …

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ODI 11395089 · 26,018 mi

TRUCK SLIDES AFTER BEING PARKED . IT HAS SLID ANYWHERE FROM 1 FOOT WHILE I STOOD THERE WATCHING. TO SEVERAL FEET WHERE I HAD TO JUMP BACK INTO THE TRUCK TO STOP IT. AND OVER 14 ONE NIGHT FROM THE TIME I PARKED TO WHEN I CAME OUT THE NEXT MORNING. DOES NOT FULLY ACCELERATE THRU A TURN.,TOUGH TO TURNS SOMETIMES. IN SAME TURNS

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ODI 11451722

We were involved in a single car crash, it’s been over a month and it’s still under investigation. The steering link was still intact. Is there another reason that would have caused us to loose control of the steering and crash?

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1
ODI 11622595

I am getting a warning saying to service the anti lock brakes and the traction control. I have had this same issue before and paid the dealership to fix it. Also when the warning appears the cruise control shuts off. I am concerned about the loss of control of the vehicle.

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

679 mentions · 26.2% of complaints

Median mileage: 59,000 mi (360 usable records).

ODI 11310110 · 29,000 mi

TL* THE CONTACT OWNED A 2018 DODGE PRO-MASTER RAM 2500. THE CONTACT STATED HE STARTED THE VEHICLE AND RELEASED THE EMERGENCY BRAKE, UPON EXITING AND RETURNING TO THE VEHICLE NOTICED THAT THE VEHICLE AHD ROLLED AWAY DOWN A HILL AND MADE A RIGHT TURN. THE VEHICLE CRASHED INTO AN OAK TREE IN THE NEIGHBORS YARD. THE CONTACT STATED THAT THE VEHICLE WAS STILL IDLING AND IN PARK WHEN HE ENTERED THE VEHICLE AFTER THE CRASH AND EMERGENCY BRAKE WASN'T ON. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE THE VEHICLE WA…

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ODI 11355443 · 30,000 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED WHILE DRIVING 68 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT FAILED TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE DROVE ON THE SIDE OF THE ROAD UNTIL THE VEHICLE SLOWED DOWN. THE CONTACT STATED SHE ALSO HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MOSS BROS. CHRYSLER JEEP DODGE RAM MORENO VALLEY LOCATED AT 27810 EUCALYPTUS AVE, MORENO VALLEY, CA 92555, [phone removed], WHERE IT WAS DIAGNO…

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ODI 11439057

The contact called inquiring about a Law Enforcement vehicle (2018 RAM 2500). November 2020, vehicle shut down while traveling up a road. “Lost all PCM communication.” Instrument cluster was on, but vehicle would not start, multiple warning lights were illuminated. The vehicle was not drivable. Towed vehicle to Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing a PCM replaced. The vehicle was repaired, however it continued to experience the same failure. July 2021 while the same Law Enforcement Officer was traveling at 30 m…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

125 mentions · 4.8% of complaints

Median mileage: 75,500 mi (67 usable records).

ODI 11131951 · 13,000 mi

2018 RAM 2500 HD DIESEL 13000 MILES, 3 SEPARATE OCCASIONS, UNDER ALL DRIVING CONDITIONS, BRAKE PEDAL WENT TO FLOOR REQUIRING PUMPING ACTION TO STOP VEHICLE. OTHER OCCASIONS PEDAL FEELS SPONGY. NO SERVICE AVAILABLE. ONE DEALER WAS 4 WEEKS OUT SCHEDULING TWO OTHER ARE 1-2 WEEKS SCHEDULING. VEHICLE IS SCHEDULED FOR DROP OFF OCTOBER 4TH 2018

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ODI 11355443 · 30,000 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED WHILE DRIVING 68 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT FAILED TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE DROVE ON THE SIDE OF THE ROAD UNTIL THE VEHICLE SLOWED DOWN. THE CONTACT STATED SHE ALSO HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MOSS BROS. CHRYSLER JEEP DODGE RAM MORENO VALLEY LOCATED AT 27810 EUCALYPTUS AVE, MORENO VALLEY, CA 92555, [phone removed], WHERE IT WAS DIAGNO…

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ODI 11449578 · 86,000 mi

The contact's family owns a 2018 Ram 2500. The contact stated that while driving at 48-55 MPH with the vehicle hitched to a tow trailer transporting a vehicle, the rear driver's side wheel inadvertently detached, rolled away, and crashed into the front end of a vehicle that was driving on the opposite direction. The contact engaged the trailer brakes and the vehicle brake pedal to stop his vehicle. The contact was able to veer to the side of the road. There were no injuries sustained. The contact stated as he was inspecting the rear driver's si…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

8 mentions · 0.3% of complaints

Median mileage: 34,000 mi (3 usable records).

ODI 11329615 · 15,000 mi

TRUCK LOSES POWER STEERING COMPLETELY WHILE DRIVING MAKING IT 10X HARDER TO MANEUVER THE VEHICLE MAKING TIGHT TURNS VERY DIFFICULT. LACK OF BRAKING POWER. TRUCK HAS A VERY EVIDENT AERATION NOISE EVERY TIME STEERING WHEEL IS TURNED AT ANY TIME. TRUCKS POWER STEERING FLUID HAS FALLEN BELOW MINIMUM THREE TIMES IN THE VEHICLES LIFE. TRUCK IS AT 27,000 MILES. ISSUE BEGAN AROUND 15,000 MILES. BUBBLES IN POWER STEERING RESERVOIR. POWER STEERING PUMP SMELLS LIKE IT'S BURNING UP. POWER STEERING PUMP AND HYDRO BOOST ARE FAILING AND HAS AIRFLOW PASSING TH…

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ODI 11424963

truck engine failure at 120,920 miles. 6.4 hemi in a 2500 ram truck. this is the 3rd truck that has engine failure at approx 120,000 miles and reports of bearing metal in the block. seems that there is an issue with the engine parts that are not lasting and resulting in engine failure while in operation. loss of power and power.

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ODI 11577881

Loss of power/turbo. I was hauling a heavy load when I had a loss of turbo power on highway. Causing my truck to loose mph up a hill and almost getting struck by a semi vdd into my trailer. Check engine light is on and turbo don’t kick on anymore. I haven’t had the money to fix the problem but I’m certain it’s the turbo/turbo actuator.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

4 mentions · 0.2% of complaints

Median mileage: 80,000 mi (1 usable records).

ODI 11552621

My dashboard keeps flashing “Service Antilock Brake System” and “Service Electronic Braking System”. The warning or notification goes out and comes back almost every time you hit a slight bump in the road or even if you don't. Seems to be very intermittent. Cruise control goes out when the lights are on and the truck lurches a bit. The dings and lights flashing are very annoying. Took it in to my local dealer and they checked the electronic codes and found a new module is $510 and NO ETA to dealer and the HCU is $262 and not available until 2…

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ODI 11617243

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happ…

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ODI 11731511 · 80,000 mi

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the messages "Check ABS" and "ABS not Engaging" were displayed. Additionally, the contact stated that while driving at various speeds, the transmission shifted hard and made abnormal sounds. The contact stated that upon coming to a stop, the vehicle unintendedly shifted to 4th gear. The contact…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

4 mentions · 0.2% of complaints

Median mileage: 15,000 mi (1 usable records).

ODI 11329615 · 15,000 mi

TRUCK LOSES POWER STEERING COMPLETELY WHILE DRIVING MAKING IT 10X HARDER TO MANEUVER THE VEHICLE MAKING TIGHT TURNS VERY DIFFICULT. LACK OF BRAKING POWER. TRUCK HAS A VERY EVIDENT AERATION NOISE EVERY TIME STEERING WHEEL IS TURNED AT ANY TIME. TRUCKS POWER STEERING FLUID HAS FALLEN BELOW MINIMUM THREE TIMES IN THE VEHICLES LIFE. TRUCK IS AT 27,000 MILES. ISSUE BEGAN AROUND 15,000 MILES. BUBBLES IN POWER STEERING RESERVOIR. POWER STEERING PUMP SMELLS LIKE IT'S BURNING UP. POWER STEERING PUMP AND HYDRO BOOST ARE FAILING AND HAS AIRFLOW PASSING TH…

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ODI 11522106

This vehicle has had the hydraulic control unit (HCU) replaced once, and the power steering pump replaced twice, with another issue pending resolution. The vehicle has 74,323 miles, under one owner. The symptoms are that the service ABS and traction control system lights and warning indicators will randomly activate, normally after a rough patch of road. The cruise control will not function, nor will the ABS system while this occurs. The dealerships have no replacements, and no estimates of repair.

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ODI 11550062

My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on …

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

2 mentions · 0.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11439057

The contact called inquiring about a Law Enforcement vehicle (2018 RAM 2500). November 2020, vehicle shut down while traveling up a road. “Lost all PCM communication.” Instrument cluster was on, but vehicle would not start, multiple warning lights were illuminated. The vehicle was not drivable. Towed vehicle to Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing a PCM replaced. The vehicle was repaired, however it continued to experience the same failure. July 2021 while the same Law Enforcement Officer was traveling at 30 m…

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ODI 11682339

My truck would not start. I found that I could shift the vehicle into gear without the key in the ignition or foot on the brake. It appeared that the truck would not start because it could not tell when it was in park. I had to be towed to a dealership, who discovered that the Shift Interlock Solenoid had failed. There is a previous recall for the same year, make and model of my truck, but did not include my VIN. I feel that this is the same issue for which the recall was issued and mine should be included. I incurred a $640 repair bill.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b