Auto Recall Watch
U.S. public vehicle records

2019 Ram 2500: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

193 owner complaints analyzed

12 distinct recall campaigns

8,725 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 78 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Fuel/Propulsion System is the most frequently named component, appearing in 40 of 193 complaints (20.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2110.9%
Fuel system concerns2110.9%
Transmission and shifting199.8%
Steering behavior157.8%
Engine operation136.7%
Electrical and battery issues115.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel/Propulsion System
40
Engine
32
Power Train
29
Electrical System
26
Unknown Or Other
25
Fuel System, Diesel
21
Structure:Body
17
Service Brakes
12
Component breakdown data
CategoryCount
Fuel/Propulsion System40
Engine32
Power Train29
Electrical System26
Unknown Or Other25
Fuel System, Diesel21
Structure:Body17
Service Brakes12

Fuel/Propulsion System: 40; Engine: 32; Power Train: 29; Electrical System: 26; Unknown Or Other: 25; Fuel System, Diesel: 21; Structure:Body: 17; Service Brakes: 12

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
58
25,000 to 49,999
8
50,000 to 74,999
5
75,000 to 99,999
3
100,000 to 149,999
3
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00058
25,000 to 49,9998
50,000 to 74,9995
75,000 to 99,9993
100,000 to 149,9993
150,000 and above1

Under 25,000: 58; 25,000 to 49,999: 8; 50,000 to 74,999: 5; 75,000 to 99,999: 3; 100,000 to 149,999: 3; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (58). 115 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
6
2020
51
2021
24
2022
37
2023
21
2024
15
2025
18
2026
21
Complaints over time data
CategoryCount
20196
202051
202124
202237
202321
202415
202518
202621

2019: 6; 2020: 51; 2021: 24; 2022: 37; 2023: 21; 2024: 15; 2025: 18; 2026: 21

Pattern summary

Fuel/Propulsion System leads the component reports. Braking behavior appears in 21 complaint narratives. Fuel system concerns appears in 21 complaint narratives. Transmission and shifting appears in 19 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11243210 · 2019-08-12 (August 12, 2019)

TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT PURCHASED THE VEHICLE FROM BRANDON DODGE ON BROADWAY (5600 S BROADWAY, LITTLETON, CO 80121, [phone removed]). WHILE DRIVING 45 MPH, TEN MILES AWAY FROM THE DEALER, THE DRIVER NOTICED THROUGH THE REARVIEW MIRROR THAT THE TAILGATE OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CLOSED THE LIFTGATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000…

Owner-reported narrative. 55,000 miles reported. Look up ODI 11243210 at NHTSA ↗

Owner report 11245738 · 2019-08-20 (August 20, 2019)

MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERT…

Owner-reported narrative. 5,350 miles reported. Look up ODI 11245738 at NHTSA ↗

Owner report 11252404 · 2019-08-30 (August 30, 2019)

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

Owner-reported narrative. 1,900 miles reported. Look up ODI 11252404 at NHTSA ↗

Owner report 11256465 · 2019-09-18 (September 18, 2019)

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

Owner-reported narrative. 300 miles reported. Look up ODI 11256465 at NHTSA ↗

Owner report 11286992 · 2019-12-04 (December 4, 2019)

WHILE INSTALLING SIDE STEPS FOUND AN UNPROTECTED WIRING HARNESS UNDER THE TRUCK, JUST BEHIND THE LEFT FRONT WHEEL. AFTER LOOKING CLOSER AT THE WIRES FOUND A WIRE WITH NICKED INSULATION, CONDUCTOR WAS SHOWING. DIDN'T CAUSE A PROBLEM, YET, HOWEVER HAVING A BUNDLE OF UNPROTECTED WIRING IN THIS LOCATION CREATES THE POTENTIAL TO DISABLE THE VEHICLE IF TIRE KICKED SOMETHING UP FROM ROAD AND SEVERED THE WIRES. I DIDN'T REPORT THIS TO DEALER, I TAPED THE WIRES TO PROTECT THEM FROM FURTHER DAMAGE.

Owner-reported narrative. 700 miles reported. Look up ODI 11286992 at NHTSA ↗

Owner report 11288639 · 2019-12-12 (December 12, 2019)

VEHICLE HAS PUSH BUTTON START. I START THE VEHICLE AND LEAVE RUNNING IN THE MORNING TO DEFROST. WHEN I WENT BACK TO THE VEHICLE I UNLOCKED IT WITH THE FOB WHILE I WAS WALKING THRU THE GARAGE. STOPPED IN THE GARAGE TO PICK SOMETHING UP AND ACCIDENTALLY DROPPED THE FOB. GOT IN THE VEHICLE AND DROVE OFF. WHY DOES THE VEHICLE ALLOW ME TO PUT IT IN GEAR WITHOUT THE FOB. IF I HAD HAD REMOTE START AND HAD STARTED IT WITH REMOTE START THE VEHICLE WOULD HAVE STOPPED RUNNING AND WOULD NOT HAVE GONE INTO DRIVE WITHOUT HAVING THE KEY FOB IN THE VEHICLE. I …

Owner-reported narrative. 4,000 miles reported. Look up ODI 11288639 at NHTSA ↗

Owner report 11299406 · 2020-01-14 (January 14, 2020)

BODY MOUNTS KEEP GOING BAD. STARTED MAKING FAINT NOISES AT 2000 MILES AND COULDNT DIAGNOSE. 8000 MILES WAS DETERMINED IT WAS THE BODY MOUNTS AND HAD TO REPLACE WILL ALL UPDATED MOUNTS. 9000 MILES NOISE AND CLUNKS FROM BODY MOUNTS ARE BACK.

Owner-reported narrative. 8,000 miles reported. Look up ODI 11299406 at NHTSA ↗

Owner report 11300758 · 2020-01-21 (January 21, 2020)

COMPLETE RESET AND CODING OF ALL FUNCTIONS GOVERNED BY THE COMPUTER SYSTEM AND THEN A COMPLETE SHUTDOWN WHILE DRIVING AT OVER 70MPH. ALL SYSTEMS WERE INDICATED TO NEED SERVICE. THIS HAPPENED TWICE ON THE 17TH AND HAS HAPPENED ONCE PREVIOUSLY.

Owner-reported narrative. 9,500 miles reported. Look up ODI 11300758 at NHTSA ↗

Recall history

12 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V498000 · Fuel System, Diesel

Reported: 2019-06-27 (June 27, 2019)

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.

NHTSA campaign record ↗
19V635000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

Reported: 2019-08-29 (August 29, 2019)

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.

Consequence: The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.

Remedy: FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.

NHTSA campaign record ↗
20V043000 · Power Train:Automatic Transmission

Reported: 2020-01-24 (January 24, 2020)

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.

NHTSA campaign record ↗
20V191000 · Back Over Prevention: Sensing System: Camera

Reported: 2020-09-10 (September 10, 2020)

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

NHTSA campaign record ↗
20V207000 · Structure

Reported: 2020-04-09 (April 9, 2020)

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Consequence: A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Remedy: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

NHTSA campaign record ↗
20V580000 · Seat Belts:Front:Retractor | Seat Belts

Reported: 2020-09-24 (September 24, 2020)

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

NHTSA campaign record ↗
21V880000 · Fuel System, Diesel:Delivery:Fuel Pump

Reported: 2021-11-12 (November 12, 2021)

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

NHTSA campaign record ↗
22V035000 · Visibility:Windshield Wiper/Washer:Linkages

Reported: 2022-01-27 (January 27, 2022)

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

Consequence: Reduced visibility increases the risk of a crash.

Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

NHTSA campaign record ↗
22V140000 · Electronic Stability Control (Esc) | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2022-03-10 (March 10, 2022)

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

NHTSA campaign record ↗
22V904000 · Structure:Body:Tailgate:Hinge And Attachments

Reported: 2022-12-08 (December 8, 2022)

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Consequence: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

NHTSA campaign record ↗
25V010000 · Air Bags:Side/Window:Curtain:Inflator

Reported: 2025-01-16 (January 16, 2025)

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

NHTSA campaign record ↗
25V824000 · Air Bags:Side/Window:Curtain:Inflator

Reported: 2025-12-01 (December 1, 2025)

Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

193 unique complaints in this selection. Analysis snapshot: 2026-09-30.

40.4%Usable mileage78 / 193 records
100.0%Valid incident date193 / 193 records
100.0%Valid filing date193 / 193 records
100.0%Ordered incident and filing dates193 / 193 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20132014201520162017201820192020202120222023202420252026
Service Brakes
84.5%
ODI 10702428

1)TRUCK PULLS TO THE RIGHT SINCE DAY OF PURCHASE. HAVE HAD TRUCK TO MULTIPLE ALIGNMENT SPECIALISTS INCLUDING DEALERSHIPS AND FINDINGS ARE THAT THE FRONT LEFT CASTER IS OUT OF CHRYSLERS SPECS. AND IS NONADJUSTABLE DUE TO SOLID FRONT AXLE(4X4) I HAVE BEEN PULLED OVER TWICE FOR SWERVING BY LAW ENFORCEMENT. GIVEN A 3 SECOND COUNT AND THE TRUCK WILL BE IN THE NEXT RT LANE ON A ROAD WITH LITTLE OR NO CROWN.. I FEEL I AM GOING TO HIT AN CYCLIST OR PEDESTRIAN ON THE SIDE OF THE ROAD. 2) THE EXHAUST BRAKE WILL ENGAGE WHEN NOT ACTIVATED BY CONTROL BUT…

Look up ODI 10702428 at NHTSA ↗

216.2%
ODI 10584538 · 94 mi

TL* THE CONTACT OWNS A 2014 DODGE RAM PROMASTER 2500. THE CONTACT STATED THAT WHILE DECELERATING, THE BRAKES EMITTED AN EXTREMELY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 94.

Look up ODI 10584538 at NHTSA ↗

209.3%
ODI 10781944 · 15 mi

LOSING BRAKE LIGHTS WHILE STOPPING. NOT SPECIFIC TO DRIVING CONDITIONS, I.E. DAY NIGHT CITY HIGHWAY WEATHER. ERROR MESSAGE IS DISPLAYED ON INSTRUMENT CLUSTER, DASH. HAPPENS USUALLY ONCE EACH TRIP.

Look up ODI 10781944 at NHTSA ↗

3413.2%
ODI 10883025 · 3,200 mi

FACTORY INTEGRATED TRAILER BRAKE CONTROLLER IS UNABLE TO SAFETY STOP A 10,000 LB TRAILER. HAVE TRIED MULTIPLE DIFFERENT TRAILERS WITH THIS TRUCK AND SAME RESULTS. TRUCK CANNOT SAFETY STOP THE TRUCK AND TRAILER COMBINATION SAFELY, THE TRAILER PUSHES THE COMBINATION THROUGH A STOPLIGHT. EVEN WITH TRAILER BRAKE SETTINGS SET AT THE MAX, STILL DOES NOT SAFELY STOP THE VEHICLE. HAVE BEEN TO DEALER WITH THIS ISSUE, STATE THE THE SYSTEM IS WORKING AS DESIGNED AND REFUSE TO ACKNOWLEDGE THAT THERE IS A SAFETY ISSUE

Look up ODI 10883025 at NHTSA ↗

41259.2%
ODI 11143741 · 33,400 mi

MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS …

Look up ODI 11143741 at NHTSA ↗

1,83570.8%
ODI 11112394 · 359 mi

UPON MAXIMUM EMERGENCY BRAKING AT ANY SPEED, THE TRUCK STOPS AS IF THE BRAKES WHERE WET, IMPOSSIBLE TO STOP WHEN TOWING A UNLOADED 16 FOOT UTILITY TRAILER DOWN HILL IT JUST KEEPS ON GOING UNTIL YOU REACH BOTTOM. TAKEN TO DODGE DEALERSHIP THEY SAY IT'S NORMAL BUT THEY SAY OTHER TRUCKS LIKE CHEVY 2500 CAN STOP A TRAIN.

Look up ODI 11112394 at NHTSA ↗

126.2%
ODI 11252404 · 1,900 mi

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

Look up ODI 11252404 at NHTSA ↗

116.8%
ODI 11328098 · 62 mi

THE SERVICE ANTI-LOCK BRAKE MESSAGE COMES ON FOLLOWED BY THE SERVICE ELECTRONIC STABILITY CONTROL. SOMETIMES THE FORWARD COLLISION WARNING ALSO FLASHES UNAVAILABLE. WHEN THIS HAPPENS, IF I TRY TO USE THE CRUISE CONTROL I GET ANOTHER MESSAGE THAT SAYS CRUISE CONTROL UNAVAILABLE. THIS BEGAN HAPPENING THE WEEK I PICKED UP THE TRUCK IN MARCH AND WAS INTERMITTENT, HAPPENING EVERY 2ND OR 3RD DAY. NOW IT HAPPENS ALMOST EVERY TIME I START THE TRUCK. I DID NOT TAKE THE TRUCK BACK TO THE DEALER UNTIL 3 JUNE 2020 BECAUSE OF THE CORONAVIRUS. *TR

Look up ODI 11328098 at NHTSA ↗

87.4%
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

189.9%
ODI 11499120

The abs and traction control Lights keep coming on making the safety systems unavailable. This has happened 5 times, they clear when stopped but come on again. I am driving in snowy conditions and am in danger. This was scanned By one dealer and they said sometimes the sensor malfunctions and it reset and it was fixed - it kept happening on a cross country trip.

Look up ODI 11499120 at NHTSA ↗

36.1%
ODI 11532714

Brakes failed 4 times in 4 days. Computer says low brake fluid, service stabilitrack, service electronic trailer brake systems. I filled with brake fluid twice. Called dealerships and stated minimum of 2 weeks before than can even look at it.

Look up ODI 11532714 at NHTSA ↗

1322.0%
ODI 11614239

Intermittent warning messages (check trailer brake wiring and trailer brakes disconnected). When trailer brakes disconnected message comes up you have a TOTAL LOSS of the electronic trailer brakes. Travel trailer is a 2024 Forest River Wildwood Heritage Glen 308RL (with solar on-board). This issue is very similar to the one plaguing the 2024 Chevrolet / GMC 2500 Pickup trucks. Trailer is in the shop being checked now and my RAM dealer states no problems have been reported. Trailer has the new style (blade) 7 pin cable. Problem has happened on m…

Look up ODI 11614239 at NHTSA ↗

58.1%
ODI 11664091

The brakes are very inconsistent with a spongy pedal. When a vehicle in front of me caused an emergency stop, the pedal continued to travel almost to the floor and never felt firm. However, if the adaptive cruise control starts to brake first and the brake pedal gets depressed by the driver after that, it feels firm. These brakes are very unsafe on a truck rated to tow as much as these are.

Look up ODI 11664091 at NHTSA ↗

1248.0%
ODI 11696032

While towing my boat trailer the dash lights up with AEB, ESC, ABS lights as well as messages saying service needed for several other systems like cruise control and adaptive cruise control. This happened on a busy street while in motion causing a loss of all safety subsystems related to braking. The dealer diagnosed as a failed ABS/HCU and required replacement. My truck had 1350 miles at time of incident.

Look up ODI 11696032 at NHTSA ↗

Electrical System
4123.0%
ODI 10556820 · 205 mi

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPE…

Look up ODI 10556820 at NHTSA ↗

4112.0%
ODI 10587789 · 2,700 mi

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A SMALL FIRE THAT ORIGINATED FROM UNDER THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE ELECTRICAL WIRES AND INSULATION THAT WAS UNDER THE VEHICLE HAD CAUSED THE FIRE. THE CONTACT WAS UNSURE AS TO WHETHER OR NOT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS THE FIRE CHIEF THAT WAS CALLED TO THE SCENE OF THE FIRE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 2,700. ..UPDATED 08/11/14 *BF UPDATED 08/19/2014 *JS

Look up ODI 10587789 at NHTSA ↗

2612.1%
ODI 10724640 · 2,160 mi

I DROVE HOME FROM WORK,PARKED ,TOOK A SHOWER DID SOME HONEY DUES AT HOME THEN.WENT OUT TO DUE SOME SHOPPING AND IN LIKE A TWO HOUR SPAND MY TRUCK DASH MELTED BURNED ALOT OF STUFF...THANK GOD NOBODY WAS DRIVING WHEN IT HAPPENED!!!!!

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3714.3%
ODI 10785445 · 124 mi

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO…

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11817.0%
ODI 11023764 · 8,325 mi

WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.

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46918.1%
ODI 11160810 · 6,030 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE U-CONNECT SCREEN PERIODICALLY FAILED TO FUNCTION, WHICH IMPACTED THE FUNCTIONALITY OF THE SOS FEATURE BUILT INTO THE REARVIEW MIRRORS. THE DEALER (FREMONT MOTOR, 6101 E 2ND ST, CASPER, WY 82609, [phone removed]) SCHEDULED A DIAGNOSTIC APPOINTMENT FOR DECEMBER 18, 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,030.

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2613.5%
ODI 11245738 · 5,350 mi

MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERT…

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1911.7%
ODI 11365611 · 980 mi

THIS VEHICLE WAS BOUGHT LESS THAN A MONTH AGO. THE FIRST WEEK 3 TIRES SENSORS ARE OUT AND NOT WORKING, THEN YESTERDAY, OCT. 20, 2020 THE ENGINE LIGHT CAME ON AND WON'T GO OUT. WE CALLED THE DEALER AND WERE TOLD THAT IT WASN'T ANY PROBLEM TO KEEP DRIVING THE TRUCK. THEY TOLD US THE SOONEST THEY COULD SEE IT WAS THIS FRIDAY, OCT. 23, 2020 AND THEY DO NOT HAVE ANY LOANERS. SO HERE I AM STUCK AT HOME AFRAID TO DRIVE THE RAM TRUCK COSTING MORE THAN $70,000 BECAUSE I MIGHT RUIN THE ENGINE. THIS IS UNCALLED FOR IN A BRAND NEW VEHICLE!!*DT*JB*DT*T…

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3532.4%
ODI 11429824

At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery and intake filter. Fire was put out with fire extinguisher and engine bay sprayed down by fire truck when they arrived on scene. Fire melted through battery case leaking battery acid, parts of the intake filter housing, all surrounding electrical wiri…

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5932.6%
ODI 11449629

After shifting into reverse the infotainment screen sets brightness to full which at night is blinding and causes eyesight visibility to be extremely low when looking at other views to back up like the mirrors or outside the window. This increases the risk of hitting something or someone when in reverse. Instead, the infotainment screen brightness should not change. Specifically during night time.

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1020.4%
ODI 11539516

Headlight high beams turn on with left turn signal, also when actuating the high beams it turns on the left turn signal. You can not signal left without blinding other traffic with the high beams. No service lamps, happened since I bought the truck new. Ram has failed to service the vehicle and fix the issue. 3 trips to the dealer and 2 conversations with ram cares.

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1220.3%
ODI 11569547

Took my vehicle to dealer I purchase from for the SCCM recall according to the service advisor she said they flashed the truck and that it was going to need the SCCM replaced based on their findings that they were going to order the part weeks went by with no calls from dealer on parts I made another appointment with dealer and they told me there were no parts available I contacted FCA recall assistance all they could tell me is for me to keep trying other dealers i asked if parts were available and they could not give me a answer today 2/2/24 …

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3658.1%
ODI 11660943

When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/…

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1040.0%
ODI 11698870

The Stereo Screen went black, unable to turn back on the dealership had to replace the entire stereo. In addition, flashing ODO and other indicators on the dash. The IDLE is out of control which shakes the whole truck. Since the screen does not work the backup camera is also off which makes it very hard to backup. The truck feels very different when the ODO is flashing and the screen is black. It is not dealer / transportation mode just FYI. The Truck was towed back to the dealership after a 16 day service visit for the first visit.

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Service Brakes, Hydraulic
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

10.4%
ODI 11593664

The contact owns a 2016 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

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8512.2%
ODI 11438212 · 45,000 mi

The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, the ABS, traction control, and "Service anti-lock braking system" warning lights and messages were illuminated. The four-wheel drive and cruise control were also inoperable. The vehicle was taken to the dealer and the dealer diagnosed with a code reader that the anti-lock brake control module and hydraulic control unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact the…

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41115.9%
ODI 11480000 · 70,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dea…

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42.1%
ODI 11245738 · 5,350 mi

MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERT…

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21.2%
ODI 11579705 · 115,000 mi

The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle. The contact stated that no air b…

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21.9%
ODI 11507660

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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31.7%
ODI 11525062

The contact owns 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contacted bot…

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24.1%
ODI 11640286 · 10,507 mi

The contact owns a 2023 Ram 2500. The contact stated while driving at approximately 50 MPH, the brake pedal was depressed; however, the brake pedal was not responding, and almost went to the floorboard. The contact stated that the parking brake was used to stop the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, there was no warning light illuminated and the dealer was unable to duplicate the failure or determine the cause of the failure. The veh…

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23.4%
ODI 11731824 · 30,000 mi

The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The brake pedal was soft, but after pumping it, the brake pedal became firm. The contact was unable to haul a trailer because the braking system was not operating properly. The contact stated that the ABS unintendedly engaged when not needed, but failed to function properly when needed. An independent mechanic bled the brake lines. The …

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00.0%

No examples available for this selection.

14.0%
ODI 11734392 · 1,486 mi

The contact owns a 2026 Ram 2500. The contact stated that while driving 35 MPH and attempting to slow down, the brake pedal was depressed; however, the brake pedal felt abnormally soft, and the vehicle hesitated before coming to a complete stop. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result had not yet been reviewed. The manufacturer was notified of the failure, and informed the contact to take the vehicle to the dealer to be repaired. The approximat…

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Vehicle Speed Control
137.3%
ODI 10556820 · 205 mi

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPE…

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319.1%
ODI 10583690 · 500 mi

WHEN STARTING TO LEAVE A STOP SIGN AFTER ACCELERATING SOMEWHAT FOOT SLIPPED OFF OF ACCELERATOR. WHEN I STEPPED ON ACCELERATOR AGAIN THERE WAS A SUBSTANTIAL LAG (3 OR MORE SECONDS) UNTIL THE ACCELERATOR BEGAN TO WORK AGAIN. WHEN I REPORTED SAME TO LOCAL DEALER I WAS TOLD THAT THIS WAS HOW IS WAS DESIGNED TO WORK. PROBLEM AS I SEE IT: I AM PULLING OUT INTO FASTER MOVING TRAFFIC AND MY FOOT SLIPS OFF PEDAL, NOW I AM ALREADY ENGAGED IN PULLING OUT BUT MY ACCELERATOR NO LONGER WORKS, THIS CREATES A SAFETY HAZARD FOR ME AND WHATEVER VEHICLE I AM IN …

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188.4%
ODI 10789828 · 5,000 mi

THE TRUCK HAS A "DEAD PEDAL" WHEN YOU FLOOR THE GAS PEDAL. IT TAKES A FEW SECONDS TO GO FORWARD. IVE HAD TRAFFIC SPEED UP WHEN PULLING OUT FROM A STOP SIGN AND TRY AND PUSH THE GAS PEDAL AND THERES NOTHING. I SPOKE TO THE DEALER AND WAS TOLD IT WAS TURBO LAG. THIS IS NOT TURBO LAG. IVE OWNED MANY TURBO CARS AND TRUCKS AND NONE HAVE HAD THIS ISSUE. THIS IS A MAJOR SAFETY ISSUE AND IS BEING DISCUSSED ON MANY FORUMS. EVERY RAM 2500 DIESEL TRUCK HAS THIS ISSUE.

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166.2%
ODI 10837923 · 1,600 mi

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STOPPED AT AN INTERSECTION, THE REDUCED THROTTLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO MOVE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

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7210.3%
ODI 11098816 · 14,000 mi

WITH CRUISE SET AT 75 MPH, SPEED WOULD DECREASE TO AROUND 71MPH, THEN UNEXPECTEDLY AND RAPIDLY INCREASE TO 75. THIS HAPPENED REPEATEDLY AND I STOPPED USING IT FOR ABOUT 3 WEEKS. I TRIED IT ON RETURN TRIP AND IT WORKED FINE. *TT *TR

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32612.6%
ODI 11270410 · 600 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS OPERATING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON CITY (3700 BRISTOL HWY, JOHNSON CITY, TN 37601, [phone removed]) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.

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84.1%
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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21.2%
ODI 11328098 · 62 mi

THE SERVICE ANTI-LOCK BRAKE MESSAGE COMES ON FOLLOWED BY THE SERVICE ELECTRONIC STABILITY CONTROL. SOMETIMES THE FORWARD COLLISION WARNING ALSO FLASHES UNAVAILABLE. WHEN THIS HAPPENS, IF I TRY TO USE THE CRUISE CONTROL I GET ANOTHER MESSAGE THAT SAYS CRUISE CONTROL UNAVAILABLE. THIS BEGAN HAPPENING THE WEEK I PICKED UP THE TRUCK IN MARCH AND WAS INTERMITTENT, HAPPENING EVERY 2ND OR 3RD DAY. NOW IT HAPPENS ALMOST EVERY TIME I START THE TRUCK. I DID NOT TAKE THE TRUCK BACK TO THE DEALER UNTIL 3 JUNE 2020 BECAUSE OF THE CORONAVIRUS. *TR

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10.9%
ODI 11546950

ABS and traction control is not working intermittently Blinkers are not working Windshield wipers are not working Cruise control is not working Gear electronic (+/-) is not working -Service electronic stability control light is on intermittently -Service trailer brake system light is on intermittently -When towing heavy load I see a leak under hood. I'm extremely worried about driving my truck. Please advise. Called multiple dealers, conflicting what has to be done. Is it covered under warranty/recall?

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42.2%
ODI 11477429

When decelerating at transmission shift point the engine will accelerate 200 to 500 rpm with no gas applied. The vehicle will lurch forward. Additional breaking is required to prevent possible incidents. Dealer say no codes so nothing they can do issue is repeatable.

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00.0%

No examples available for this selection.

11.7%
ODI 11684301

I have had more than one failure, but this is the worst. The problem occurs, I believe, when RAM does an update to their uconnect system, something they do often and without warning. Strange and unexpected things happen when they do. In this instance, I had just started on a trip and was on the highway going about 65 mph. I had the cruise control on that brakes automatically when a something is in the way or you approach a slower car. Suddenly, the cruise control shut off and warning lights came on that the front collision system had failed…

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11.6%
ODI 11700475

The instrument cluster failed completely. All gauges were offline, and the vehicle became stuck in the ACC/IGN “on” state. The push-to-start button would not disengage, the exterior lights stayed on, and the truck acted as if the ignition was on even when the engine was off. While driving, no speedometer, RPM, warning lights, temperature readings, DEF/emissions information, airbag indicators, or other instrument cluster functions were available. The vehicle also displayed a false door-open message. The issue was confirmed by the dealership, …

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00.0%

No examples available for this selection.

Power Train
2111.8%
ODI 10632985 · 10 mi

DEAD PEDAL FROM COMPLETE STOP, DEAD PEDAL OFF AND ON THE THROTTLE. SAFETY HAZARD!! *TR

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5917.3%
ODI 10608923

THIS IS REGARDING THE 6.7L CUMMINS ENGINE. THROTTLE LAG FROM A DEAD STOP SUCH AS MERGING INTO TRAFFIC OR CROSSING A ROAD IS DANGEROUS. THIS LAG COULD VERY WELL CAUSE ME TO GET REAR ENDED OR BROAD SIDED. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. AN EXAMPLE IS WHEN SLOWING DOWN WHEN APPROACHING A SLOWER CAR AND THEN CHANGING LANES AND PRESSING AND ACCELERATING TO GO AROUND THE VEHICLE. *JS

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4420.6%
ODI 10692689 · 1,000 mi

VEHICLE IS AUTOMATIC TRANSMISSION WITH OPTIONAL UP OR DOWN MANUAL SHIFTING ON THE SHIFTING COLUMN. WHEN DRIVING AND IN 6TH GEAR, IF YOU HIT THE DOWN SHIFT ON THE SHIFTING COLUMN, IT WILL DROP 6 GEARS - INTO FIRST GEAR CAUSING THE TRUCK TO REV ENGINE AT 7000RPMS WHICH IS HARD ON THE DRIVE LINE AND IS A SAFETY HAZARD. I'VE CONTACTED DODGE AND THE LOCAL DEALERSHIPS - JONES JUNCTION (BEL AIR, MD) AND LEN STOLER (WESTMINSTER, MD). I HAVE BEEN TOLD THIS IS THE "CORRECT CHARACTERISTICS OF THE TRUCK". THIS IS DANGEROUS, ITS LIKE SLAMMING THE REAR B…

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6424.8%
ODI 10915910 · 4,500 mi

2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FO…

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405.7%
ODI 10970330 · 2,000 mi

TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT SMELLED SMOKE AND PULLED THE VEHICLE OVER. ALTHOUGH THERE WERE NO WARNING INDICATORS, THE GAUGE SHOWED THAT THE TRANSMISSION TEMPERATURE WAS OVER 300 DEGREES. THE CONTACT AND HIS TWO CHILDREN EXITED THE VEHICLE. THE ENGINE BAY THEN EMITTED FIRE AND SMOKE, WHICH CAME THROUGH THE PASSENGER SIDE DASHBOARD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE FIRE DEPARTMENT STATED THAT THE TRANSMISSION WAS THE SOURCE OF THE FIRE…

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742.9%
ODI 11109920 · 1,592 mi

OUR DODGE RAM 6.7 2500 2018, CASE, HARVEST EDITOR CAUGHT ON FIRE WITHIN A WEEK OF PURCHASE, WHILE DRIVING DOWN THE FREEWAY TOWING. AT TIME OF PURCHASE IT HAD 555 MILES ON IT, AND WE'D ONLY DRIVEN IT 3 TIME PRIOR TO THIS. WE WERE DRIVING BELOW THE SPEED LIMIT. THE TRUCK STARTING LOOSING POWER, WE SAW A LITTLE SMOKE IN THE REAR VIEW MIRROR. AS WE SLOWED THE SMOKE INCREASED. UPON LIFTING THE HOOD, TRANSMISSION FLUID WAS SQUATTING OUT ACROSS THE ENGINE PORING ON THE GROUND, FLAMES WERE MOVING ALONG THE BACK OF THE FIRE WALL. WE PUT THE FIRE OUT OUR…

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2915.0%
ODI 11252404 · 1,900 mi

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

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2012.3%
ODI 11375110 · 700 mi

ON SEPTEMBER 19, 2020, PURCHASED A VEHICLE AND TRADED IN A 2013 CHEV. ON 09/27 WE WERE DRIVING HOME ENGINE LIGHT COMES ON, THE VEHICLE HAS LESS THAN 900 MILES.. ON 09/28 VEHICLE TAKEN TO THE NEAREST DEALERSHIP( NOT PURCHASED FROM) IN WHICH NO ONE WOULD PAY TO HAVE TOWED. IT TOOK A WEEK TO BE TOLD A NEW TRANSMISSION WAS NEEDED. WAS GIVEN A RUN AROUND ON THE TIMEFRAME FOR REPAIR. CHRYSLER AND DEALERSHIP DECIDED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED. PROMISED TO HAVE A TRANSMISSION ON 10/14. CHRYSLER CALLED SEVE…

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2523.1%
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

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5027.6%
ODI 11442678

I purchased a brand new RAM 2500 Limited Cummins. Crew Cab, long bed. I heard online on one of the diesel truck forums that the factory was underfilling the differentials. I checked both differentials, and found that the front was at least 3/4 of a quart low on oil, and the rear was about 1/4 of a quart low. This could potentially cause a crash or wheel lockup if the differential were to fail due to being low on oil!

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612.2%
ODI 11592090

My 2023 ram 2500 with 12,000 miles dose not always accelerate the way it should has been doing this once in awhile since new but has got more frequent. You can push the accelerator all the way down and truck does not take off. Makes it very dangerous when pulling out into traffic. Also the truck sometimes shifts super hard or wont shift at all. I'm dropping the truck off tonight to get checked out. There has been no warning lights yet. When I first called the dealer they told me it was a new truck and needs time to break in. Now its getting wor…

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711.9%
ODI 11626994

The transmission failed and is available for inspection. The vehicle lost power at 60 mph in an instant as transmission began to slip on a busy road truck would barely move. The problem was reproduced by the dealer and confirmed. Inspection upcoming. Check engine light went on.

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711.3%
ODI 11654501

My 2025 RAM 2500 is throwing a P0315 Engine Code. This is part of the NHTSA ID Number: 11016056 and Manufacturer Communication Number: S251800000. Dealer has advised me to not drive the vehicle until there is a fix for it. Truck only has 150 miles on it.

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28.0%
ODI 11709761

When my truck is put into Neutral gear position and my foot is taken off the brake the trucks message center shows "Press Brake and TURN shifter to desired gear". Unfortunately, this is impossible to do as these trucks are only equipped with Column shifter handles and not dash mounted rotary knobs. It is literally impossible to follow this direction as given. I have to imagine giving a customer a direction that is physically impossible to carry out is likely a safety violation for the manufacturer.

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Engine
4324.2%
ODI 10556820 · 205 mi

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPE…

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6117.9%
ODI 10608923

THIS IS REGARDING THE 6.7L CUMMINS ENGINE. THROTTLE LAG FROM A DEAD STOP SUCH AS MERGING INTO TRAFFIC OR CROSSING A ROAD IS DANGEROUS. THIS LAG COULD VERY WELL CAUSE ME TO GET REAR ENDED OR BROAD SIDED. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. AN EXAMPLE IS WHEN SLOWING DOWN WHEN APPROACHING A SLOWER CAR AND THEN CHANGING LANES AND PRESSING AND ACCELERATING TO GO AROUND THE VEHICLE. *JS

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3415.9%
ODI 10747809 · 689 mi

WHILE DRIVING APPROXIMATELY 35 MILES AN HOUR, MY RIGHT KNEE SWIPED MY KEY FOB/KEY CHAIN AND TURN THE IGNITION FROM ON, TO THE ACC POSITION THEREBY TURNING THE ENGINE OFF. I LOSS ALL POWER AND WAS UNAWARE FOR A FEW SECONDS UNTIL THE TRUCK FROM LOSS OF POWER WAS SLOWING DOWN AND HARD TO STEER. WAS ABLE TO GET TO SIDE OF ROAD AND RESTART ENGINE AND PROCEED ON WITHOUT FURTHER INCIDENT. UPON FURTHER EXAMINATION, IT LOOKS LIKE MY KNEES FROM NORMAL DRIVING WILL MAKE PERIODIC CONTACT WITH THE KEY FOB AND KEY CHAIN AND SEE THIS AS A POTENTIAL SAFETY…

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5320.5%
ODI 10785445 · 124 mi

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO…

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395.6%
ODI 11023764 · 8,325 mi

WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.

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371.4%
ODI 11316474

LOSS OF THROTTLE FROM DEAD STOP AND WHILE AT VARYING SPEEDS, VEHICLE IS NOT THROWING ANY CODES. DEALER IS STUMPED AND HAS SENT ME AWAY IN A TRUCK THAT COULD CAUSE A SERIOUS ACCIDENT. IVE FILED A COMPLAINT WITH RAM TRUCKS/CHRYSLER FIAT BUT NOT GETTING MUCH TRACTION.

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3216.6%
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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3320.4%
ODI 11372512 · 4,500 mi

HAVE A SQUEAK THAT STARTED ABOUT 200 MILES AGO, (HAVE 4900 MILE ON TRUCK). DID SOME RESEARCH AND MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE 2019-2020 CUMMINS 6.7 MOTOR. IT SEEMS TO BE SOME SORT OF PULLEY OR THE BELT. THE TRUCK IS BRAND NEW WITH ONLY 4900 MILES AND SHOULD NOT HAVE ANY SQUEAK COMING FROM THE BELTS OR PULLEY. PEOPLE ARE HAVING TO REPLACE PULLEYS AND BELTS 7 PLUS TIMES AND STILL THE PROBLEM HASN'T BEEN FIXED. DEALER I TOOK MY TRUCK TO COULDN'T FIX THE ISSUE. FCA NEEDS TO ADDRESS THIS.

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2624.1%
ODI 11429824

At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery and intake filter. Fire was put out with fire extinguisher and engine bay sprayed down by fire truck when they arrived on scene. Fire melted through battery case leaking battery acid, parts of the intake filter housing, all surrounding electrical wiri…

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3016.6%
ODI 11455502

DEF sensor malfunctions, threatening to limit vehicle to 5 mph or stop completely. This is because DEF fluid freezes in cold weather. Sensor reads that DEF tank is empty, even when it is full. Contacted local dealer who confirmed the issue and noted that it is a prevalent problem and he has a backlog of trucks with the same issue. I consider this a safety issue, as I could be stranded on the road in winter conditions or not have access to my vehicle in case of emergency. Google search shows that this is a significant issue affecting m…

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1122.4%
ODI 11536919

The contact owns a 2023 Ram 2500. The contact stated that the vehicle was produce without a dipstick to check his own oil. The contact called the dealer and was informed that he could not be sold a dipstick but that the vehicle could be serviced at the dealer. The contact stated that the failure to provide a dipstick had cost him additional money and had been an unnecessary inconvenience. The manufacturer was notified of the failure where they also gave him the same information. The vehicle had yet to be repaired. The failure mileage was 0.

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915.3%
ODI 11632298

Hydraulic Lifter failure at 10,500 miles.

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812.9%
ODI 11660943

When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/…

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416.0%
ODI 11698870

The Stereo Screen went black, unable to turn back on the dealership had to replace the entire stereo. In addition, flashing ODO and other indicators on the dash. The IDLE is out of control which shakes the whole truck. Since the screen does not work the backup camera is also off which makes it very hard to backup. The truck feels very different when the ODO is flashing and the screen is black. It is not dealer / transportation mode just FYI. The Truck was towed back to the dealership after a 16 day service visit for the first visit.

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Steering
3117.4%
ODI 10572743 · 5,000 mi

LEFT HOUSE DRIVING EAST ON 8200S WHEN APPROX 5200 W I LOST STEERING AND VEERED TO THE RIGHT, HITTING A STREET LIGHT AND SKIDDING ALONG A CONCRETE FENCE. I STOPPED, EXITED VEHICLE AND TWO MEN THAT WITNESSED COME UP AND SAID YOUR STEERING ARM BROKE, AT THE TIME I WAS IN SHOCK AND ATTRIBUTED THEM SAYING ARM BEING BROKE WAS RESULT OF ACCIDENT BUT THAT WOULD EXPLAIN WHY LOST CONTROL OF VEHICLE, I ASSUME THEY ALSO CALLED POLICE AS I NEVER MADE THE CALL AND OFFICER SHOWED UP ON SCENE. THE NEXT DAY I MET WITH AUTO BODY SHOP AND THEY WAS AS IN SHOCK A…

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8625.2%
ODI 10618452 · 100 mi

DRIVING ON IDAHO HIGHWAY 21, SPEED LIMIT IS 45 WITH SLOWER SPEEDS REQUIRED AROUND CORNERS DUE TO THE WINDY ROAD. I WAS TRAVELING SOUTH AT APPROX MILE POST 26 ABOUT TO ENTER A SHARP RIGHT HAND CORNER AND SUDDENLY THE STEERING WHEEL WAS COMPLETELY LOOSE AND ROTATED WITHOUT MAKING ANY CHANGES IN THE TRUCK DIRECTION. ONCE A REALIZED I COULD NOT TURN I QUICKLY SLAMMED ON THE BRAKES AND CAME TO A STOP ON THE OPPOSITE SHOULDER. I BASICALLY CROSSED THE ONCOMING TRAFFIC LANE AND STOPPED JUST BEFORE EXITING THE ROADWAY. I WAS VERY LUCKY THIS CORNER H…

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4219.6%
ODI 10691239 · 1,530 mi

THE TRUCK WANDERS AND DOES NOT STEER CORRECTLY. LOTS OF PLAY IN THE STEERING WHEEL. WHEN YOU TURN THE STEERING WHEEL VERY SLOWLY IT WONT EVEN TURN THE WHEELS. ITS A VERY SCARY SITUATION THAT COULD CAUSE A MAJOR LIFE TAKING WRECK IF TRAVELING AT HIGH SPEEDS. I KNOW MULTIPLE PEOPLE WITH THESE TRUCKS THAT HAVE THE SAME PROBLEM AND DODGE DOES NOTHING ABOUT IT. EVEN THOUGH UNDER WARRANTY THE DEALERSHIPS JUST TELL US THAT'S HOW TRUCKS DRIVE AND THAT CHRYSLER ISN'T AWARE OF ANY TYPE OF STEERING ISSUES. THE STEERING COMPONENTS NEED A RECALL. I'M APART …

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4316.7%
ODI 10851761 · 1,654 mi

B/T 15-20 MPH, THE ENGINE SHUTS OFF. NO WARNING, NO NOISE, OIL PRESSURE GAUGE GOES TO NOTHING, AND RPMS DROP TO 0. I LOOSE CONTROL OF STEERING AS WELL. EVERYTHING ELSE HAS POWER TO IT (RADIO, LIGHTS, ETC WORK) HAS HAPPENED 4 TIMES, 3 IN A ROW, SPENT 2 DAYS AT DEALER AND THEY COULDN'T FIND ANYTHING WRONG. HAPPENED THE 4TH TIME AND I HAVE IT ON VIDEO. ITS GOING BACK TO THE DEALER ON MONDAY FOR THEM TO TRY AGAIN. CHRYSLER DODGE IS AWARE OF IT, AND HASN'T CALLED TO SPEAK WITH ME OR RETURNED MY PHONE CALLS, ITS BEEN 2WKS.

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497.0%
ODI 11005391 · 326 mi

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO PULL TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH COUNTY RAM IN GILROY 455 AUTOMALL DRIVE, GILROY, CA 95020) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CASTER FAILED AND NEEDED TO BE ADJUSTED OR A BALL JOINT NEEDED TO BE APPLIED. THE DEALER STATED THAT NO KNOWN SOLUTION WAS AVAILABLE. THE …

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823.2%
ODI 11190457 · 20,000 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE REARVIEW CAMERA SCREEN TURNED BLACK WHEN THE VEHICLE WAS PLACED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "ERROR" WOULD DISPLAY OCCASIONALLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP (7740 NE LOOP 820, FORT WORTH, TX 76180, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED AN UPDATE. THE UPDATE WAS PERFORMED FIVE TIMES, BUT FAILED EACH TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICL…

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115.7%
ODI 11307226 · 4,730 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, …

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106.2%
ODI 11337107 · 500 mi

THE VEHICLE RANDOMLY NAVIGATES LEFT OR RIGHT WITHOUT WARNING, ALSO THE STEERING WHEEL HAS ALMOST NOT AFFECT TO THE VEHICLE GOING STRAIGHT. THIS HAPPENED WHEN THE VEHICLE IS IN MOTION, ROAD CONDITION DOES NOT MATTER IT IS AFFECTED ON BOTH CITY ROADS AND HIGHWAY ROADS. VERY DANGEROUS WHEN ON THE HIGHWAY PULLING A TRAILER.

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54.6%
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

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73.9%
ODI 11474273

When turning on a highway exit ramp approximately 60mph Adaptive steering may have caused vehicle to not turn adequately and begin to go off the road. Lane keep assist failed to keep or even attempt to keep vehicle in lane and on the road. Adaptive steering may have prevented corrective action to prevent incident. Vehicle struck a guard rail as a result which potentially could have been fatal. No testing, investigation, or inspection has been conducted at this time. No warnings or messages were displayed.

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510.2%
ODI 11647013

The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect…

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11.7%
ODI 11656638 · 50 mi

The contact owns a 2024 Ram 2500. The contact stated while driving at various speeds, the steering wheel was aggressively pulling to the right. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was informed that the rear track bar, and the frame were faulty and needed to be replaced. The frame was repaired; however, the rear track bar was not replaced because the parts were not available. The contact was advised that only aftermarket parts were available; however, the contact …

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34.8%
ODI 11683449

When turn signal auto-cancels (completion of turn), the opposite side turn signal will SOMETIMES erroneously enable. This can be consistently reproduced when completing a turn (returning wheel to center) quickly. Slow turns do not cause the problem. Took to dealer and showed them how to reproduce... In park, just turn on signal then simulate turning then returning to center quickly. Dealer tested another 2025 on the lot and confirmed same behavior. They told me this is normal behavior. This happens sometimes under normal driving conditions an…

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00.0%

No examples available for this selection.

Unknown Or Other
2312.9%
ODI 10744481 · 2,700 mi

ON 11/05/2014 I WAS DRIVING AND TURNED ON THE HEATER TO THE TRUCK AND STARTED TO SMELL A STRONG ODOR OF DIESEL FUEL . I LOOKED AT THE FUEL GAUGE AND SAW I HAD FUEL SO I PULLED OVER AND STOPPED. I LOOKED EVERY WHERE ON THE TRUCK AND ON THE GROUND I COULDN'T FIND ANY THING BUT YOU COULD SMELL IT REAL BAD. THE NEXT DAY ON 11/06/2015 I CALLED THE CHRYSLER 800 NUMBER [phone removed] MY SELF AND SPOKE TO XXXX I EXPLAINED WHAT HAD HAPPED AND ASKED ARE YOU HAVING ANY PROBLEMS LIKE THAT . HE SAID "HOLD ON AND SAID HE NEVER HEARD OF THAT AND THEIR WHE…

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267.6%
ODI 10745593 · 13,000 mi

SERVICE AIRBAG SYSTEM LIGHT COMES ON CONSTANTLY. I HAVE TAKEN IT TO THE DEALER AND THEY CANNOT FIND AN ISSUE. IT IS NOT ONLY ANNOYING, BUT FLAT OUT SCARES ME TO THINK THAT THE AIRBAGS COULD INADVERTENTLY DEPLOY, OR FAIL WHEN NEEDED. THERE IS NO RECALL ON THE VEHICLE, NOR CAN THE DEALER MAKE HEADS OR TAILS OF THE ISSUE.

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188.4%
ODI 10776701 · 8,600 mi

INTEGRATED TRAILER BRAKE CONTROLLER DOES NOT APPLY FULL VOLTAGE TO ELECTRIC TRAILER BRAKES. I HAD AN 8% GRADE TO DECEND AND WHEN I STOPPED TO CHECK MY TRAILER BRAKES I COULD EASILY OVERPOWER THEM WHEN SET TO MAX GAIN AND 100% APPLIED WITH SLIDER. WHEN I GOT HOME I RESEARCHED AND FOUND I AM NOT THE ONLY RAM OWNER EXPERIENCING THIS. WHEN I CHECKED THE VOLTAGE I COULD ONLY GET 9.3V ON LIGHT ELECTRIC SETTING AND ONLY 7.4V ON HEAVY ELECTRIC. TOWING THE SAME TRAILER AS MY FATHER'S 2012 RAM WITH INTEGRATED TRAILER BRAKE CONTOLLER I HAVE TO USE 6.5 GAI…

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3312.8%
ODI 10883025 · 3,200 mi

FACTORY INTEGRATED TRAILER BRAKE CONTROLLER IS UNABLE TO SAFETY STOP A 10,000 LB TRAILER. HAVE TRIED MULTIPLE DIFFERENT TRAILERS WITH THIS TRUCK AND SAME RESULTS. TRUCK CANNOT SAFETY STOP THE TRUCK AND TRAILER COMBINATION SAFELY, THE TRAILER PUSHES THE COMBINATION THROUGH A STOPLIGHT. EVEN WITH TRAILER BRAKE SETTINGS SET AT THE MAX, STILL DOES NOT SAFELY STOP THE VEHICLE. HAVE BEEN TO DEALER WITH THIS ISSUE, STATE THE THE SYSTEM IS WORKING AS DESIGNED AND REFUSE TO ACKNOWLEDGE THAT THERE IS A SAFETY ISSUE

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304.3%
ODI 11019941 · 400 mi

TRUCK HAS MAJOR VIBRATION BETWEEN 60 TO 80 MPH. DEALER HAS ATTEMPTED TO FIX 3 TIMES WITH 2 TIRE REBALANCING AND 1 LOAD FORCE REBALANCE. NONE HAVE IMPACTED VIBRATION. NOW VIBRATION IS WORSE AND IS IMPACTING DRIVABILITY. COMPLAINT TICKET IS IN WITH FCA # 32159244. DEALER HAS ENTERED STAR TICKET 8/24/17. TRUCK CURRENT MELANGE IS 3223, AND WAS JUST PURCHASED IN JUNE 2017.

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1034.0%
ODI 11160610 · 500 mi

THE FCA BASED UCONNECT SYSTEM WITH THE 5 YEAR SIRIUSXM TRAVEL LINK SUBSCRIPTION HAS A FATAL SOFTWARE ERROR WITH NO SOLUTION. IT FORCES PERSISTENT "WEATHER UPDATES", EVERY COUPLE OF MINUTES, WHICH ARE A FULL SCREEN BLOCKING NOTIFICATIONS REQUIRING THE DRIVER TO PHYSICALLY INTERACT WITH THE SCREEN TO REGAIN ACESS. THESE APPEAR ON ANY SCREEN: GPS, RADIO, BACKUP CAMERA ETC. AND WILL NOT STOP. THERE IS NO MENU CONTROL TO AFFECT THE PROBLEM, NO ABILITY FOR DEALER TO AFFECT, SIRIUS XM WILL NOT CANCEL UNDER ANY CIRCUMSTANCES OR DEMANDS. THIS FLAW CAUSE…

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2513.0%
ODI 11301631 · 11,000 mi

UCONNECT 12" SCREEN REPEATEDLY RESTARTS WITHOUT NOTICE. VEHICLE NAVIGATION, CLIMATE CONTROL. BACKUP CAMERA, 360 DEGREE CAMERA, BLUETOOTH PHONE AND SEAT CONTROLS ARE ALL TIED INTO THE UCONNECT SYSTEM.

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2012.3%
ODI 11327290 · 750 mi

VEHICLE ENGAGES THE FORWARD COLLISION WARNING AND ACTIVE BRAKING AT REDUCED SPEEDS WHEN TURNING INSIDE OF A PARKING GARAGE. NUMEROUS COMPLAINTS ONLINE CONFIRM SIMILAR INSTANCES. I HAD TO MANUALLY TURN OFF THE FORWARD COLLISION ACTIVE BREAKING JUST BECAUSE IT WAS SO SENSITIVE I WAS NOT ABLE TO MOVE AT ANY SPEED INSIDE OF A PARKING GARAGE (PARTICULARLY WHEN APPROACHING A CORNER TO MOVE UP IN LEVELS) WITHOUT THE ACTIVE BRAKING OCCURRING. ANY VEHICLE FOLLOWING WOULD BE AT INCREASED RISK OF COLLIDING WITH MY VEHICLE. *TR

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87.4%
ODI 11437427

Electronic tailgate has unlatched itself and fallen open while driving 5 times now twice now resulting in damage and things falling out of rear of truck onto highway

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2312.7%
ODI 11450363

After winter snow 3 inches when electric deployed running boards were deployed to enter vehicle when stepping on to the running board ir was found to be covered is black ice. This caused loss of traction and slipping. No injuries occurred but were very likely if not for some luck. The current design allows for melting snow to drip down rhe doors and freeze on the running boards that are recessed under the truck.

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48.2%
ODI 11540704

When the vehicle is shifted into reverse, regardless of brightness settings, the back up camera becomes incredibly bright with no way to adjust. The problem being that when in dark/night time conditions and backing up a trailer, the back up camera screen has to be covered in order to see out of the vehicle to safely back up. No incident has occurred currently.

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46.8%
ODI 11693092

While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.

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1219.4%
ODI 11660943

When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Fuel/Propulsion System2,800–10,500 mi5,200 mi7
ODI 11329292 · 350 mi

WHILE DRIVING IN A 40MPH ZONE, THE ELECTRONIC THROTTLE CONTROL (ETC)LIGHT CAME ON AND THE TRUCK ACCELERATED UNCONTROLLABLY. AFTER BRAKING AND GETTING THE VEHICLE STOPPED, IT WAS SHUT OFF AND RESTARTED. THE ETC LIGHT WENT OUT BUT THE CHECK ENGINE LIGHT CAME ON. MADE AN APPOINTMENT WITH THE DEALER THE NEXT DAY AND WHILE EN ROUTE TO THE DEALER, THE ETC LIGHT CAME ON, THIS TIME RESULTING IN A POWER LOSS. IT HAPPENED WHILE ENTERING A HIGHWAY RAMP, AND COULD ONLY GET THE VEHICLE SPEED GRADUALLY UP TO 40. DEALER ATTEMPTED TO CLEAR CODES AND REPAIR, BU…

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ODI 11363132 · 3,000 mi

CP4 PUMP NOISE

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ODI 11365300 · 5,200 mi

FUEL PUMP HAS FAILED TWICE IN LESS THAN 6,000 MILES. THIS TRUCK WAS PURCHASED NEW. TRUCK WAS MOVING DOWN THE STREET AT NORMAL TOWN SPEEDS ( LESS THAN 40 MPH) STARTED SLOWING AND ENGINE QUIT. HAD TO HAVE THE TRUCK TOWED BOTH TIMES TO HOME THEN TOWED TO DEALER FOR REPAIR.

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Engine2,900–11,588 mi5,500 mi12
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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ODI 11320837 · 1,500 mi

2 DIFFERENT NOISES CLICKING NOISE FROM FRONT OF ENGINE COULD BE FAN CLUTCH OR A PULLEY AND TICKING NOISE COULD BE CP4 PUMP?? *TR

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ODI 11326495 · 21,000 mi

TL* THE CONTACT OWNED A 2019 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING SMOKE SUDDENLY CAME FROM UNDER THE HOOD AND THE VEHICLE IMMEDIATELY STOPPED ACCELERATING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER AND WATER. THE CONTACT STATED THAT HER AND HER SPOUSE WAS BURNT ON THEIR HANDS AND LATER SEEKED MEDICAL ATTENTION FOR SMOKE INHALATION. THE FIRE DEPARTMENT ALONG WITH THE POLICE DEPARTMENT CONTACTED HOWEVER, THE FIRE WAS ALREADY EXTINGUISHED BY TIME THEY REACHED THE SCENE. THE CONTACT DOES NOT KNOW IF A POL…

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Power Train3,800–10,000 mi6,620 mi9
ODI 11252404 · 1,900 mi

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

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ODI 11307498 · 10,000 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE WAS SHIFTED INTO 4 WHEEL DRIVE AND VIBRATED EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

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ODI 11318280 · 3,800 mi

I RECEIVED A SAFETY RECALL NOTICE FOR MY TRANSMISSION. I CALLED THE DEALER AND THEY CANNOT GET ME IN FOR SIX MONTHS. THIS IS A LARGE DEALER, RAM OF THE WEST IN LANCASTER, CA. A SAFETY ISSUE SHOULD NOT BE DELAYED FOR HALF A YEAR!

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Electrical System2,350–10,250 mi5,350 mi11
ODI 11245738 · 5,350 mi

MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERT…

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ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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ODI 11286992 · 700 mi

WHILE INSTALLING SIDE STEPS FOUND AN UNPROTECTED WIRING HARNESS UNDER THE TRUCK, JUST BEHIND THE LEFT FRONT WHEEL. AFTER LOOKING CLOSER AT THE WIRES FOUND A WIRE WITH NICKED INSULATION, CONDUCTOR WAS SHOWING. DIDN'T CAUSE A PROBLEM, YET, HOWEVER HAVING A BUNDLE OF UNPROTECTED WIRING IN THIS LOCATION CREATES THE POTENTIAL TO DISABLE THE VEHICLE IF TIRE KICKED SOMETHING UP FROM ROAD AND SEVERED THE WIRES. I DIDN'T REPORT THIS TO DEALER, I TAPED THE WIRES TO PROTECT THEM FROM FURTHER DAMAGE.

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Unknown Or Other5,850–11,475 mi8,750 mi8
ODI 11301631 · 11,000 mi

UCONNECT 12" SCREEN REPEATEDLY RESTARTS WITHOUT NOTICE. VEHICLE NAVIGATION, CLIMATE CONTROL. BACKUP CAMERA, 360 DEGREE CAMERA, BLUETOOTH PHONE AND SEAT CONTROLS ARE ALL TIED INTO THE UCONNECT SYSTEM.

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ODI 11315605 · 9,500 mi

WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT A…

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ODI 11320832 · 999 mi

GOING OVER BUMPS ON ROAD AROUND 25-40 MPH SOMETHING IN BACK. SOUNDS LIKE IT'S COMING FROM REAR SEATS MAKING A BANGING NOISE. SOME BELIEVE IT'S THE CAB MOUNTS. TOO SHORT OR SHORT BOLT OR SOMETHING.

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Fuel System, Diesel19,782–66,750 mi51,404 mi8
ODI 11439879 · 64,000 mi

The contact owns a 2019 Ram 2500. The contact stated while driving approximately 75 MPH, the vehicle lost motive and electrical power. The contact pulled over and had the vehicle towed to a local dealer. The vehicle was diagnosed with needing the fuel system to be replaced. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 64,000.

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ODI 11462642 · 10,000 mi

The contact owns a 2012 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was idling rough and metal shavings were discovered in the fuel filter. The failure mi…

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ODI 11466386 · 54,000 mi

The contact owns a 2019 Ram 2500. The contact stated that while her husband was driving 70 MPH, the vehicle independently stopped without warning or driver input. The contact stated her husband was not injured but had a panic attack after the failure. The contact stated that her husband was able to push the vehicle to the side of the road. The vehicle was towed to the contact's residence. The dealer was contacted; however, the vehicle was not diagnosed. The dealer confirmed that the vehicle was included in NHTSA Campaign Number: 21V880000 (Fuel…

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Structure:Body1,600–5,700 mi5,000 mi11
ODI 11299406 · 8,000 mi

BODY MOUNTS KEEP GOING BAD. STARTED MAKING FAINT NOISES AT 2000 MILES AND COULDNT DIAGNOSE. 8000 MILES WAS DETERMINED IT WAS THE BODY MOUNTS AND HAD TO REPLACE WILL ALL UPDATED MOUNTS. 9000 MILES NOISE AND CLUNKS FROM BODY MOUNTS ARE BACK.

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ODI 11315868 · 3,500 mi

THE HOOD OF THE VEHICLE MOVES AROUND SUBSTANTIALLY IN TURBULENT AIR ON THE HIGHWAY. IT LOOKS LIKE IT IS COMING LOOSE, BUT IT ISN'T. FOR INSTANCE FOLLOWING A SEMI, OR IN WINDY CONDITIONS. THE DATE ON THIS FORM IS RANDOM BECAUSE IT HAPPENS ALL THE TIME.

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ODI 11320833 · 1,000 mi

FRONT CAB IS NOT ALIGNED STRAIGHT WITH BED.. LOOKS LIKE CAB OR BED IS SHIFTED. *TR

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Service Brakes1,600–9,000 mi1,900 mi5
ODI 11252404 · 1,900 mi

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

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ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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ODI 11329990 · 48,000 mi

LEFT SIDE FRONT BRAKE FELL OFF WHEN I STOPPED TO PARK. FRONT SIDE PAD. LIKE IT WAS EJECTED. *TR

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V010000 · 2025-01-1625V824000 · 2025-12-016 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-102None
ODI 11621950

On June 26, 2024 during a long road trip, the vehicle lost power repeatedly in the middle of an area with no road service. It put my safety and that of my passenger at risk on the highway as losing power suddenly causes danger in fast-moving traffic causing the risk of potential collisions with other vehicles. There was no warning lamp indicating the failure would occur. To this date, the dealer has not fixed the issue. After approximately three weeks, I picked up the vehicle after it as allegedly repaired (at that time the dealer stated it was…

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ODI 11622830

The contact owns a 2019 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that vehicle had started losing reverse functionality. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the vehicle would receive a software update to correct the failure. However, after the software update was completed, the vehicle continued to experience the failure. The contact was informed tha…

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2024-113None
ODI 11624014 · 19,129 mi

The contact owns a 2019 Ram 2500. The contact stated that the check engine warning light was illuminated. The vehicle was serviced under NHTSA Campaign Number: 21V880000 (FUEL SYSTEM, DIESEL); however, the repair failed to fix the vehicle. The contact stated that the check engine warning light remained illuminated after the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 19,129.

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ODI 11626533

While driving 50 mph in traffic 2019 Ram 2500 Bighorn 6.7 Cummings Diesel lost power, steering failed and brakes failed. I had to use the emergency brake to avoid a crash. I had my daughter and 2 grandsons in the truck. ESC or ESCM light and engine light. Then the truck wouldn’t turn off. Then there was an awful noise from under the hood - it was a now loose pulley and belt.

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ODI 11627026

The truck was initially brought in on April 10, 2024, for a continuous regeneration issue with the DPF filter, showing codes P242F and P1451. The dealership diagnosed it as requiring a new EGR valve and possibly a DPF filter assembly, under the VB6 emissions recall and extended warranty (XQ1). After replacing the EGR valve, the Y-78 HPFP safety recall was completed. Upon completion, the technician noted multiple fuel-related DTCs, lack of power, and metal debris at the fuel control actuator caused by a failed CP4 pump. At this time, the dealers…

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2024-121None
ODI 11628664

The touch screen is delaminating. Due to the delaminating the truck randomly calls people, randomly turns functions on/off, it can be very distracting. The only way to solve the issue is to turn off the unit, however half the cars controls and controlled through the unit including some of the safety features so if the head unit is turned off I can’t use some of the safety features.

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2025-01525V010000
ODI 11635291

I bought this vehicle used at around 105,000 miles. I have since spent almost $22,000 on repairing of the diesel exhaust system.. my vehicle is actually in the shop now it’s been in the shop since middle of October on and off as they cannot effectively diagnose the problem. Actually they can diagnose the problem. They just can’t fix the problem. I have all my receipts, but they are in the truck currently and the truck is currently at the dealership here in Imlay city Michigan. This issue has been going on for the last two years at around a tota…

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ODI 11637024

My tailgate opened while driving a couple times. But now the tailgate won't open.

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ODI 11637312

The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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2025-020None

No examples available for this selection.

2025-032None
ODI 11647286

Leaking anti freeze from back of motor

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ODI 11651011

vehicle is 2019 year, 2500 series, crew cab, 4wd, cummins 6.7 turbo diesel. Steering systems wanders and will not steer straight at all speeds. vehicle was bought used with 127,000 miles and was to be used just to pull a 9,000lb travel trailer. as of 03/27/2025 vehicle has been in repair shop over 4 weeks now. upper and lower ball joints replaced, steering gear box replaced, entire suspension system has been triple checked for worn or damaged parts but no problems found. front end alignment done 4 times but settings will not stay as adjusted…

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2025-041None
ODI 11654804 · 87,000 mi

The contact called on behalf of the owner of a 2019 Ram 2500. The contact stated that while driving 60 MPH in rainy weather, the windshield wipers became inoperable, causing the contact to slow down significantly to exit the expressway. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed and determined that the totally integrated power module (TIPM) had failed, causing the body control module (BCM) to fail. The dealer replaced the TIPM and BCM. The vehicle was repaired. The manufacturer wa…

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2025-050None

No examples available for this selection.

2025-064None
ODI 11664222

Following completion of the Y78 (high-pressure fuel pump) and XQ1 (emissions) recall repairs in April 2024, our 2019 Ram 2500 immediately began experiencing misfires, fuel system issues, and ongoing performance problems. These symptoms have persisted for over a year and have never been resolved despite repeated service visits and escalations. The vehicle suffered multiple HPFP failures, including one that caused fuel to leak into the crankcase, resulting in approximately 19 quarts of fuel-contaminated engine oil. Despite technical service bull…

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ODI 11664591 · 50,000 mi

The contact owns a 2019 Ram 2500. The contact stated that while her husband was reversing, there was an abnormal pop coming from the vehicle. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel independently turned to the left. Upon further inspection, the contact's husband noticed that there was a bolt that was loosened on the driver’s side of the steering gearbox. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a hairline fracture on the subframe…

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ODI 11666803 · 130,000 mi

The contact owns a 2019 Ram 2500. The contact stated that while driving 5 MPH, the brake pedal was inadvertently applied with the Forward Collision Avoidance message displayed. The contact depressed the brake pedal, and then the accelerator to start the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

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2025-070None

No examples available for this selection.

2025-082None
ODI 11679609

Two snap rings in transmission came loose and caused a catastrophic fail while I was driving . No warning or sounds before it happened. Almost caused a multi vehicle pileup on the interstate. This is an issue that has been happening to all these trucks.

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ODI 11680085

The surface on the front dash has separated from the component underneath. It is bubbled up and no longer glued to the underneath dash piece. It does not currently block driver's view but it could completely separate in the future causing the driver not to be able to see out of the front windshield. This is a widely reported and complained about issue on-line, primarily on year models 2019 through 2021. RAM has refused to do anything about it and extended warranties refuse to cover it in most cases stating that "it is a trim component that …

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2025-091None
ODI 11684523

Parked vehicle for a week in driveway. Sometime during that week side curtain airbag inflator unit exploded causing significant damage to the roof and interior of the truck. Vehicle was powered off and was not involved in a collision when this incident occurred. Vehicle was not included in the recall for this problem and I was never notified this could be an issue. If there had been a passenger in the rear seat they would have likely been severely injured by the explosion of the inflator.

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2025-100None

No examples available for this selection.

2025-113None
ODI 11697052

We took a trip from Daleville, Alabama to Las Vegas, Nevada. Before we left, We took my 2019 RAM 2500 Bighorn diesel pickup to our local Ram dealership, Mitchel Chrysler Dodge in Enterprise, Alabama to have it inspected, to make sure there wouldn't be any problems along the way. They cleared it, and said there was nothing wrong with the vehicle. On my way, the steering wheel position started slipping to the left. after that, I received a waning on my dash that said " electronic stability control". So I took it to the closest RAM dealership, in …

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ODI 11698806

I have experienced unexpected loss of power during acceleration, lack of exhaust breaking and engine codes p003a and p006f which I believe are associated with the turbo actuator.

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ODI 11700211

My rear back window is leaking into the cab. Water comes in around the rear headliner and down onto the seats. This is a known issue on 2019+ Ram trucks with the same backlite design , cracked upper frame and failed seal causing water intrusion.

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2025-12025V824000

No examples available for this selection.

2026-013None
ODI 11709345

Dealer has not responded to written requests to perform federally mandated Recall Y78 on my 2019 Ram 2500 (VIN: [XXX] ). I have been told recall work may be declined due to an insurance claim or vehicle history references. No manufacturer directive has been provided. I am requesting NHTSA review of recall nonperformance. Dealership is Hendrick Ram of Cary NC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11712421 · 110,000 mi

The contact owns a 2019 Ram 2500. The contact stated that while driving at 50 MPH, there was blue and white smoke coming from the engine compartment. The vehicle was taken back to the residence. The contact saw a cloud of smoke coming from the engine compartment. The contact waited to see where the smoke was coming from and attempted to start however, the vehicle failed to start. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the high-pressure fuel pump needed to be replaced. The vehicl…

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ODI 11712633

Wiper fluid supply lines disconnect, halting fluid from reaching windshield. Reconnecting manually does not maintain the connection. Mine have separated at different connectors multiple times.

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2026-021None
ODI 11720773

I was in an accident and my airbags did not deploy. I have a head injury. No Not yet No

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2026-030None

No examples available for this selection.

2026-046None
ODI 11730141 · 179,000 mi

The contact owns a 2019 Ram 2500 equipped with Lexani Tires, Tire Line: Terrain Beast AT, Tire Size: LT285/60/R20, DOT Number: 1TBF2FA5C1624. The contact stated that while driving at an undisclosed speed with the contact's girlfriend driving behind the contact, the contact’s girlfriend became aware of an abnormality with the front passenger’s side tire. The contact's girlfriend called the contact and notified him of the failure. The contact had felt a wobbly sensation while steering the vehicle. The vehicle was taken to an independent mechanic …

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ODI 11730734

Rear window is not sealed in both upper back corners. Worried about it coming out onto back passengers.

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ODI 11731093 · 38,000 mi

The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed and hauling a trailer, the trailer brake light was continuously flickering and shut off, and the warning message trailer not connected was erroneously displayed. The vehicle was turned off and restarted several times to correct the failure. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 38,000.

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2026-054None
ODI 11735675

The transmission failed. Prior to the failure, the vehicle had an undiagnosed fluid leak believed to be coming from transmission-related hoses/lines. These hoses were replaced; however, the issue persisted and ultimately resulted in transmission failure. The failure occurred while the vehicle was in operation, which caused a sudden loss of power/drive capability. This created a hazardous situation, especially in traffic, as the vehicle was unable to accelerate or maintain speed, increasing the risk of a collision. The fluid leak and subsequent …

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ODI 11736606

The truck acts like it running out of fuel when entering the hiway. One time it just died and restarted. Then several days later when pulling out onto the hiway the same thing happens. Last time was May 6. Acts like it’s running out of fuel. Keep pumping the petal and it takes off.

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ODI 11737616

I was driving at night when my wipers activated at full speed on there own causing my trucks horn and blinkers to stop working. I was with my wife and 2 children when this occurred causing my wife and I to feel very uncomfortable. Driving with this issue for an extended period. This is not the first time it has occurred Anna my truck only has 38,000 miles but this is the first time of it activating at night which is what made it that much worse and what ultimately got me to go to the dealer to have it looked at. I took it in and they determi…

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2026-061None
ODI 11745900

What component or system failed or malfunctioned, and is it available for inspection upon request?: The right-side tailgate hinge assembly on my 2019 Ram 2500 failed and became increasingly difficult to operate. The tailgate now requires excessive force to open and close throughout its entire range of motion. An independent body shop inspected the vehicle and determined that the hinge assembly requires replacement. The vehicle and failed component are available for inspection upon request. How was your safety or the safety of others put at ris…

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2026-072None
ODI 11748527 · 143,497 mi

The contact owns a 2019 RAM 2500 equipped with Fortune Tires, Tire Line: Fortune Tormenta R/T FSR309, Tire size: 35x12.50R20, and DOT Number: 04NL1RTPC. The contact stated that while driving the vehicle at 75 MPH, the vehicle started to vibrate, followed by a noticeable wobble at low speed. The contact pulled over to inspect the vehicle and discovered a very large bulge on the outer side of the front driver's side tire. The vehicle was taken to an independent mechanic, who diagnosed the tire with a busted belt. The tire was later inspected by a…

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ODI 11750334

On July 9,2026 I requested information on this truck from the dealership. It was advertised as having 55k miles on it and they were asking for $39. The carfax shows service history at 167k miles. When I confronted the salesman via text, he lowered the price to 32k. I believe this to be odometer fraud since I also asked him to verify if the mileage advertised was correct.

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2026-083None
ODI 11756887

Premature lifter and cam failures on the 6.7 engines. Yes it can be inspected. Yes it was heard and confirmed by multiple dealers and sources. It can be an issue if the engine locks up when driving

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ODI 11759671

Transmission Slipping

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ODI 11760709

While attempting to pass traffic the truck did not want to shift above or down from 4th gear. This has happened twice now and both times I had to pull over and restart the truck. My safety was put at risk due to lack of propulsion, high rpm of the truck to maintain speed before pulling over. Check engine light came on both times. Although there appears to be a lack of NHTSA reports, I have been sharing this story with others and looking at Facebook groups and it seems the 68RFE transmission is rife with issues and commonly fails while driving, …

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2026-09 (partial)1None
ODI 11764156

My vehicle is displaying a service airbag system warning message. The vehicle was not in a crash. Diagnostic codes read by the dealer indicate ‘ Driver Seatbelt Retractor Pretensioner Deployment Control Circuit Open. There is an open recall (W67, NHTSA campaign ID 20V-580) for select 2019 model year ram 2500’s. My vehicle does not appear to have been included in the initially identified suspect population but requires the repair indicated by W76

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2129 reports

2022: 129 complaints · 2023: 39 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20223497129
2023123139
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202217902
20234900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentFuel/Propulsion SystemEnginePower TrainElectrical SystemUnknown Or OtherFuel System, DieselStructure:BodyService Brakes
Fuel/Propulsion System—
14
ODI 11361603

MY RAM 2500 WAS PICKED UP FROM RAM SERVICE CENTER SAT JULY 24TH, ON SUNDAY JULY 25TH THE ENGINE FAILED ON MY WIFE AND KIDS WHILE DRIVING DOWN A CURVED COUNTY ROAD. THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE HAS BEEN IN THE SHOP SINCE JULY 25TF. THE VEHICLE ONLY HAD 6,200 MILES ON IT, AND WAS ONLY 6 MONTHS OLD.

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ODI 11363132 · 3,000 mi

CP4 PUMP NOISE

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ODI 11366840 · 6,000 mi

TRUCK HAS CP4 FUEL INJECTOR PUMP. PUMP CAN FAIL WITHOUT WARNING. WHEN IT FAILS THE PUMP DISTROYS THE FUEL RAIL SYSTEM. TRUCK CAN THEN LEAVE THE OCCUPANTS IN A DANGEROUS SITUATION. WHEN PUMP SHUTS DOWN THE ENGINE YOU LOOSE STEERING AND BRAKES. YOU ALSO LOOSE THE EXHAUST BRAKE FEATURE. HAS NOT HAPPENED ON MY TRUCK. THESE PUMPS WILL FAIL AT SOME POINT.

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3
ODI 11473496

As I was pulling out of the parking to to merge with traffic, the truck lost all lost all response to the accelerator pedal midway into merging with on coming traffic. I was able to get the truck into the turn lane to avid being hit by traffic. as the truck costed to a stop the dash indicated that the to see dealer for exhaust system service.

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ODI 11664222

Following completion of the Y78 (high-pressure fuel pump) and XQ1 (emissions) recall repairs in April 2024, our 2019 Ram 2500 immediately began experiencing misfires, fuel system issues, and ongoing performance problems. These symptoms have persisted for over a year and have never been resolved despite repeated service visits and escalations. The vehicle suffered multiple HPFP failures, including one that caused fuel to leak into the crankcase, resulting in approximately 19 quarts of fuel-contaminated engine oil. Despite technical service bull…

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ODI 11759671

Transmission Slipping

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5
ODI 11329292 · 350 mi

WHILE DRIVING IN A 40MPH ZONE, THE ELECTRONIC THROTTLE CONTROL (ETC)LIGHT CAME ON AND THE TRUCK ACCELERATED UNCONTROLLABLY. AFTER BRAKING AND GETTING THE VEHICLE STOPPED, IT WAS SHUT OFF AND RESTARTED. THE ETC LIGHT WENT OUT BUT THE CHECK ENGINE LIGHT CAME ON. MADE AN APPOINTMENT WITH THE DEALER THE NEXT DAY AND WHILE EN ROUTE TO THE DEALER, THE ETC LIGHT CAME ON, THIS TIME RESULTING IN A POWER LOSS. IT HAPPENED WHILE ENTERING A HIGHWAY RAMP, AND COULD ONLY GET THE VEHICLE SPEED GRADUALLY UP TO 40. DEALER ATTEMPTED TO CLEAR CODES AND REPAIR, BU…

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ODI 11383562 · 15,000 mi

TWO DIFFERENT TIMES WHILE DRIVING THE VEHICLE STALLED. BOTH TIMES IT WAS BROKEN WIRES TO THE FUEL PUMP. ONE HAD RUBBED ON SOMETHING CAUSING THE BREAK, NOT SURE WHY THE OTHER ONE BROKE. I WAS ON A HIGHWAY BOTH TIMES. FIRST TIME IT HAPPENED WAS AROUND 11/19/2020 THE. AGAIN ON 12/11/2020

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ODI 11511305

March 10,2023 2019 Ram 2500 Cummins 6.7L Diesel I picked up my truck from the dealership this morning, after they did the outstanding CP4 fuel pump recall. I drove the vehicle home (approx 20) miles. Parked the car in the driveway for about 3 hours. Then took a short trip to the store. After the store, when leaving the parking lot I noticed an electrical/plastic smell. Within in seconds smoke started to come through the air vents. I pulled the truck over, turned off the truck, open the hood when fire exspelled from the engine compartme…

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3
ODI 11468767

I was driving home from the market and the truck slowed down to 16 mph. I could not go any faster. I pulled over to the middle of the street and turned the truck off for a minute. I then restarted it and attempted to drive it somewhere safe. The truck finally came to a stop right before an intersection. I had to get out because cars were coming fast. I was afraid someone was going to hit me. I called AAA right away. They told me the tow truck was on the way and that they would send the police. The police never showed up. The tow truck got there…

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ODI 11512991

I have been put off by RAM for 2 years now on three different recalls. I've attempted to get several dealerships to fix them. The most recent dealership, Greenville Tx Dodge RAM, [XXX] @ [XXX] tells me that I am on 'a list' to be called when they have the parts. I've been on 'the list' since Dec 2022, originally committing to a 2-3 month wait. Today I've been told at best, another 2-3 months. Recall ZB8/22V-904 Tailgate latch alignment Recall Y78/21V-880 High Pressure Fuel pump Recall W24/20V-207 Bed Step (Safety) Manufactures shou…

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ODI 11627026

The truck was initially brought in on April 10, 2024, for a continuous regeneration issue with the DPF filter, showing codes P242F and P1451. The dealership diagnosed it as requiring a new EGR valve and possibly a DPF filter assembly, under the VB6 emissions recall and extended warranty (XQ1). After replacing the EGR valve, the Y-78 HPFP safety recall was completed. Upon completion, the technician noted multiple fuel-related DTCs, lack of power, and metal debris at the fuel control actuator caused by a failed CP4 pump. At this time, the dealers…

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000
Engine
14
ODI 11361603

MY RAM 2500 WAS PICKED UP FROM RAM SERVICE CENTER SAT JULY 24TH, ON SUNDAY JULY 25TH THE ENGINE FAILED ON MY WIFE AND KIDS WHILE DRIVING DOWN A CURVED COUNTY ROAD. THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE HAS BEEN IN THE SHOP SINCE JULY 25TF. THE VEHICLE ONLY HAD 6,200 MILES ON IT, AND WAS ONLY 6 MONTHS OLD.

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ODI 11363132 · 3,000 mi

CP4 PUMP NOISE

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ODI 11366840 · 6,000 mi

TRUCK HAS CP4 FUEL INJECTOR PUMP. PUMP CAN FAIL WITHOUT WARNING. WHEN IT FAILS THE PUMP DISTROYS THE FUEL RAIL SYSTEM. TRUCK CAN THEN LEAVE THE OCCUPANTS IN A DANGEROUS SITUATION. WHEN PUMP SHUTS DOWN THE ENGINE YOU LOOSE STEERING AND BRAKES. YOU ALSO LOOSE THE EXHAUST BRAKE FEATURE. HAS NOT HAPPENED ON MY TRUCK. THESE PUMPS WILL FAIL AT SOME POINT.

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—
5
ODI 11326495 · 21,000 mi

TL* THE CONTACT OWNED A 2019 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING SMOKE SUDDENLY CAME FROM UNDER THE HOOD AND THE VEHICLE IMMEDIATELY STOPPED ACCELERATING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER AND WATER. THE CONTACT STATED THAT HER AND HER SPOUSE WAS BURNT ON THEIR HANDS AND LATER SEEKED MEDICAL ATTENTION FOR SMOKE INHALATION. THE FIRE DEPARTMENT ALONG WITH THE POLICE DEPARTMENT CONTACTED HOWEVER, THE FIRE WAS ALREADY EXTINGUISHED BY TIME THEY REACHED THE SCENE. THE CONTACT DOES NOT KNOW IF A POL…

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ODI 11349164 · 6,620 mi

I PURCHASED A 2019 RAM 2500 TRUCK, AND BEGAN HAVING ISSUE WITH THE TRUCK DROPPING INTO NEUTRAL AT JUST OVER 1000 MILES. I WENT TO THE DEALER AND THEY CHECKED CODES, BUT I DIDN'T MAKE SURE THEY DOCUMENTED IT. IT SEEMED TO ONLY HAPPEN WHEN GOING IN REVERSE AND TURNING, SO I CONTINUED TO DRIVE IT. THEN AT 6670 MILES IT HAPPENED WHILE DRIVING AND IN AN INTERSECTION. I HAD COME TO A STOP AT A LIGHT, THEN WHEN THE LIGHT TURNED GREEN I PROCEEDED TO TURN RIGHT. I GOT ABOUT 10 FEET INTO THE TURN AND THE TRUCK ACTED LIKE IT WENT INTO NEUTRAL. I WAS AB…

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ODI 11437415

In August 2020, while I was driving my vehicle at approximately 15 mph, with approximately 13,500 miles on the odometer, I noticed that the vehicle's transmission gauge was about 230-240 degrees. I pulled over and smelled smoke. Luckily, my passengers and I were able to get out of the vehicle. The vehicle was completely destroyed. I have video showing flames coming out of the passenger side engine compartment. I had previously taken my vehicle in for repair for recall W03 to have the transmission valve body replaced so the transmission wouldn't…

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3
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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ODI 11502636

Smoke emanated from the engine bay shortly after starting the vehicle first thing in the morning. The temperature outside was less 40*. Shortly after seeing smoke, the engine bay was engulfed in flames, centered on the hood, near the windshield. Newer vehicles have fire risk recalls regarding the intake-grid heater shorting out, but not the 2019 model. The grid heater would have been on due to the temperature. Please see the reports from the Police and Fire Department attached. The truck was totaled.

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ODI 11511305

March 10,2023 2019 Ram 2500 Cummins 6.7L Diesel I picked up my truck from the dealership this morning, after they did the outstanding CP4 fuel pump recall. I drove the vehicle home (approx 20) miles. Parked the car in the driveway for about 3 hours. Then took a short trip to the store. After the store, when leaving the parking lot I noticed an electrical/plastic smell. Within in seconds smoke started to come through the air vents. I pulled the truck over, turned off the truck, open the hood when fire exspelled from the engine compartme…

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3
ODI 11468767

I was driving home from the market and the truck slowed down to 16 mph. I could not go any faster. I pulled over to the middle of the street and turned the truck off for a minute. I then restarted it and attempted to drive it somewhere safe. The truck finally came to a stop right before an intersection. I had to get out because cars were coming fast. I was afraid someone was going to hit me. I called AAA right away. They told me the tow truck was on the way and that they would send the police. The police never showed up. The tow truck got there…

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ODI 11491493

UNKNOWN. Truck will not start. Clicks, all warning lights come on, clicks, and nothing. Recall not performed as dealership states if they do the recall it will cause a complete engine failure.

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ODI 11502636

Smoke emanated from the engine bay shortly after starting the vehicle first thing in the morning. The temperature outside was less 40*. Shortly after seeing smoke, the engine bay was engulfed in flames, centered on the hood, near the windshield. Newer vehicles have fire risk recalls regarding the intake-grid heater shorting out, but not the 2019 model. The grid heater would have been on due to the temperature. Please see the reports from the Police and Fire Department attached. The truck was totaled.

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00
1
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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Power Train
3
ODI 11473496

As I was pulling out of the parking to to merge with traffic, the truck lost all lost all response to the accelerator pedal midway into merging with on coming traffic. I was able to get the truck into the turn lane to avid being hit by traffic. as the truck costed to a stop the dash indicated that the to see dealer for exhaust system service.

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ODI 11664222

Following completion of the Y78 (high-pressure fuel pump) and XQ1 (emissions) recall repairs in April 2024, our 2019 Ram 2500 immediately began experiencing misfires, fuel system issues, and ongoing performance problems. These symptoms have persisted for over a year and have never been resolved despite repeated service visits and escalations. The vehicle suffered multiple HPFP failures, including one that caused fuel to leak into the crankcase, resulting in approximately 19 quarts of fuel-contaminated engine oil. Despite technical service bull…

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ODI 11759671

Transmission Slipping

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5
ODI 11326495 · 21,000 mi

TL* THE CONTACT OWNED A 2019 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING SMOKE SUDDENLY CAME FROM UNDER THE HOOD AND THE VEHICLE IMMEDIATELY STOPPED ACCELERATING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER AND WATER. THE CONTACT STATED THAT HER AND HER SPOUSE WAS BURNT ON THEIR HANDS AND LATER SEEKED MEDICAL ATTENTION FOR SMOKE INHALATION. THE FIRE DEPARTMENT ALONG WITH THE POLICE DEPARTMENT CONTACTED HOWEVER, THE FIRE WAS ALREADY EXTINGUISHED BY TIME THEY REACHED THE SCENE. THE CONTACT DOES NOT KNOW IF A POL…

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ODI 11349164 · 6,620 mi

I PURCHASED A 2019 RAM 2500 TRUCK, AND BEGAN HAVING ISSUE WITH THE TRUCK DROPPING INTO NEUTRAL AT JUST OVER 1000 MILES. I WENT TO THE DEALER AND THEY CHECKED CODES, BUT I DIDN'T MAKE SURE THEY DOCUMENTED IT. IT SEEMED TO ONLY HAPPEN WHEN GOING IN REVERSE AND TURNING, SO I CONTINUED TO DRIVE IT. THEN AT 6670 MILES IT HAPPENED WHILE DRIVING AND IN AN INTERSECTION. I HAD COME TO A STOP AT A LIGHT, THEN WHEN THE LIGHT TURNED GREEN I PROCEEDED TO TURN RIGHT. I GOT ABOUT 10 FEET INTO THE TURN AND THE TRUCK ACTED LIKE IT WENT INTO NEUTRAL. I WAS AB…

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ODI 11437415

In August 2020, while I was driving my vehicle at approximately 15 mph, with approximately 13,500 miles on the odometer, I noticed that the vehicle's transmission gauge was about 230-240 degrees. I pulled over and smelled smoke. Luckily, my passengers and I were able to get out of the vehicle. The vehicle was completely destroyed. I have video showing flames coming out of the passenger side engine compartment. I had previously taken my vehicle in for repair for recall W03 to have the transmission valve body replaced so the transmission wouldn't…

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—
2
ODI 11464922

When driving down the road, intermittently my truck will lose throttle input. I get a check engine light and the electronic throttle control light. this is extremely dangerous when pulling out into traffic or even pulling out onto a higher speed road because the truck will not let me accelerate. It will just sputter and I have to fight it to about 35mph when I can activate cruise control then am forced to drive only using cruise control no matter what the road or traffic is like which is also not very safe. So far, I am at 3 service appointmen…

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ODI 11759671

Transmission Slipping

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0
1
ODI 11492741

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 21V881000 (Fuel System, Diesel). The dealer was notified about the recall and informed her that parts were not yet available. The contact also received a recall notice for NHTSA Campaign Number: 20V043000(Power Train); however, she was informed that by the dealer that the recall could not be serviced until the parts for the initial recall were available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exce…

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0
1
ODI 11252404 · 1,900 mi

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

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Electrical System
5
ODI 11329292 · 350 mi

WHILE DRIVING IN A 40MPH ZONE, THE ELECTRONIC THROTTLE CONTROL (ETC)LIGHT CAME ON AND THE TRUCK ACCELERATED UNCONTROLLABLY. AFTER BRAKING AND GETTING THE VEHICLE STOPPED, IT WAS SHUT OFF AND RESTARTED. THE ETC LIGHT WENT OUT BUT THE CHECK ENGINE LIGHT CAME ON. MADE AN APPOINTMENT WITH THE DEALER THE NEXT DAY AND WHILE EN ROUTE TO THE DEALER, THE ETC LIGHT CAME ON, THIS TIME RESULTING IN A POWER LOSS. IT HAPPENED WHILE ENTERING A HIGHWAY RAMP, AND COULD ONLY GET THE VEHICLE SPEED GRADUALLY UP TO 40. DEALER ATTEMPTED TO CLEAR CODES AND REPAIR, BU…

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ODI 11383562 · 15,000 mi

TWO DIFFERENT TIMES WHILE DRIVING THE VEHICLE STALLED. BOTH TIMES IT WAS BROKEN WIRES TO THE FUEL PUMP. ONE HAD RUBBED ON SOMETHING CAUSING THE BREAK, NOT SURE WHY THE OTHER ONE BROKE. I WAS ON A HIGHWAY BOTH TIMES. FIRST TIME IT HAPPENED WAS AROUND 11/19/2020 THE. AGAIN ON 12/11/2020

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ODI 11511305

March 10,2023 2019 Ram 2500 Cummins 6.7L Diesel I picked up my truck from the dealership this morning, after they did the outstanding CP4 fuel pump recall. I drove the vehicle home (approx 20) miles. Parked the car in the driveway for about 3 hours. Then took a short trip to the store. After the store, when leaving the parking lot I noticed an electrical/plastic smell. Within in seconds smoke started to come through the air vents. I pulled the truck over, turned off the truck, open the hood when fire exspelled from the engine compartme…

Look up ODI 11511305 at NHTSA ↗

3
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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ODI 11502636

Smoke emanated from the engine bay shortly after starting the vehicle first thing in the morning. The temperature outside was less 40*. Shortly after seeing smoke, the engine bay was engulfed in flames, centered on the hood, near the windshield. Newer vehicles have fire risk recalls regarding the intake-grid heater shorting out, but not the 2019 model. The grid heater would have been on due to the temperature. Please see the reports from the Police and Fire Department attached. The truck was totaled.

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ODI 11511305

March 10,2023 2019 Ram 2500 Cummins 6.7L Diesel I picked up my truck from the dealership this morning, after they did the outstanding CP4 fuel pump recall. I drove the vehicle home (approx 20) miles. Parked the car in the driveway for about 3 hours. Then took a short trip to the store. After the store, when leaving the parking lot I noticed an electrical/plastic smell. Within in seconds smoke started to come through the air vents. I pulled the truck over, turned off the truck, open the hood when fire exspelled from the engine compartme…

Look up ODI 11511305 at NHTSA ↗

2
ODI 11464922

When driving down the road, intermittently my truck will lose throttle input. I get a check engine light and the electronic throttle control light. this is extremely dangerous when pulling out into traffic or even pulling out onto a higher speed road because the truck will not let me accelerate. It will just sputter and I have to fight it to about 35mph when I can activate cruise control then am forced to drive only using cruise control no matter what the road or traffic is like which is also not very safe. So far, I am at 3 service appointmen…

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ODI 11759671

Transmission Slipping

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—
5
ODI 11301631 · 11,000 mi

UCONNECT 12" SCREEN REPEATEDLY RESTARTS WITHOUT NOTICE. VEHICLE NAVIGATION, CLIMATE CONTROL. BACKUP CAMERA, 360 DEGREE CAMERA, BLUETOOTH PHONE AND SEAT CONTROLS ARE ALL TIED INTO THE UCONNECT SYSTEM.

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ODI 11315605 · 9,500 mi

WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT A…

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ODI 11502636

Smoke emanated from the engine bay shortly after starting the vehicle first thing in the morning. The temperature outside was less 40*. Shortly after seeing smoke, the engine bay was engulfed in flames, centered on the hood, near the windshield. Newer vehicles have fire risk recalls regarding the intake-grid heater shorting out, but not the 2019 model. The grid heater would have been on due to the temperature. Please see the reports from the Police and Fire Department attached. The truck was totaled.

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0
1
ODI 11700211

My rear back window is leaking into the cab. Water comes in around the rear headliner and down onto the seats. This is a known issue on 2019+ Ram trucks with the same backlite design , cracked upper frame and failed seal causing water intrusion.

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4
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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ODI 11603764

Service ESC flashing on the dash intermittently. If I am in cruise control when it happens vehicle abruptly disables cruise control. Codes when ready are U0002 and U0212. Same problem happened about a year ago, dealer reflashed ABS and sent me on my way. I informed them of other similar trucks experiencing the same issue and that it wasn't a reflash issue. Had them document my concerns that it would just happen again after warranty...I was right.

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ODI 11626533

While driving 50 mph in traffic 2019 Ram 2500 Bighorn 6.7 Cummings Diesel lost power, steering failed and brakes failed. I had to use the emergency brake to avoid a crash. I had my daughter and 2 grandsons in the truck. ESC or ESCM light and engine light. Then the truck wouldn’t turn off. Then there was an awful noise from under the hood - it was a now loose pulley and belt.

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Unknown Or Other
3
ODI 11468767

I was driving home from the market and the truck slowed down to 16 mph. I could not go any faster. I pulled over to the middle of the street and turned the truck off for a minute. I then restarted it and attempted to drive it somewhere safe. The truck finally came to a stop right before an intersection. I had to get out because cars were coming fast. I was afraid someone was going to hit me. I called AAA right away. They told me the tow truck was on the way and that they would send the police. The police never showed up. The tow truck got there…

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ODI 11512991

I have been put off by RAM for 2 years now on three different recalls. I've attempted to get several dealerships to fix them. The most recent dealership, Greenville Tx Dodge RAM, [XXX] @ [XXX] tells me that I am on 'a list' to be called when they have the parts. I've been on 'the list' since Dec 2022, originally committing to a 2-3 month wait. Today I've been told at best, another 2-3 months. Recall ZB8/22V-904 Tailgate latch alignment Recall Y78/21V-880 High Pressure Fuel pump Recall W24/20V-207 Bed Step (Safety) Manufactures shou…

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ODI 11627026

The truck was initially brought in on April 10, 2024, for a continuous regeneration issue with the DPF filter, showing codes P242F and P1451. The dealership diagnosed it as requiring a new EGR valve and possibly a DPF filter assembly, under the VB6 emissions recall and extended warranty (XQ1). After replacing the EGR valve, the Y-78 HPFP safety recall was completed. Upon completion, the technician noted multiple fuel-related DTCs, lack of power, and metal debris at the fuel control actuator caused by a failed CP4 pump. At this time, the dealers…

Look up ODI 11627026 at NHTSA ↗

3
ODI 11468767

I was driving home from the market and the truck slowed down to 16 mph. I could not go any faster. I pulled over to the middle of the street and turned the truck off for a minute. I then restarted it and attempted to drive it somewhere safe. The truck finally came to a stop right before an intersection. I had to get out because cars were coming fast. I was afraid someone was going to hit me. I called AAA right away. They told me the tow truck was on the way and that they would send the police. The police never showed up. The tow truck got there…

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ODI 11491493

UNKNOWN. Truck will not start. Clicks, all warning lights come on, clicks, and nothing. Recall not performed as dealership states if they do the recall it will cause a complete engine failure.

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ODI 11502636

Smoke emanated from the engine bay shortly after starting the vehicle first thing in the morning. The temperature outside was less 40*. Shortly after seeing smoke, the engine bay was engulfed in flames, centered on the hood, near the windshield. Newer vehicles have fire risk recalls regarding the intake-grid heater shorting out, but not the 2019 model. The grid heater would have been on due to the temperature. Please see the reports from the Police and Fire Department attached. The truck was totaled.

Look up ODI 11502636 at NHTSA ↗

0
5
ODI 11301631 · 11,000 mi

UCONNECT 12" SCREEN REPEATEDLY RESTARTS WITHOUT NOTICE. VEHICLE NAVIGATION, CLIMATE CONTROL. BACKUP CAMERA, 360 DEGREE CAMERA, BLUETOOTH PHONE AND SEAT CONTROLS ARE ALL TIED INTO THE UCONNECT SYSTEM.

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ODI 11315605 · 9,500 mi

WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT A…

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ODI 11502636

Smoke emanated from the engine bay shortly after starting the vehicle first thing in the morning. The temperature outside was less 40*. Shortly after seeing smoke, the engine bay was engulfed in flames, centered on the hood, near the windshield. Newer vehicles have fire risk recalls regarding the intake-grid heater shorting out, but not the 2019 model. The grid heater would have been on due to the temperature. Please see the reports from the Police and Fire Department attached. The truck was totaled.

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—0
4
ODI 11338863 · 6,000 mi

WELL DRIVING DOWN THE INNER STATE AT 65 MILES AN HOUR A FRAME SNAPPED AND THE DRIVE TRAIN AND AXEL FELL OUT TRUCK VEERED TO THE LEFT IN CONSEQUENTLY I HIT THE GUARD RAIL THIS HAPPENED AND A DRY FLAT STRAIGHT INTERSTATE I -20I MILE MARKER NUMBER 4 IN NORTH AUGUSTA SOUTH CAROLINA THE MECHANIC THAT TOWED THE TRUCK SAID THIS HAPPENED DUE TO A MANUFACTURER'S DEFECT THE TRUCK ONLY HAD 6000 MILES ON IT.*DT*JB*DT*DT*JB*DT*JB*DT THE CONSUMER STATED THAT THE VEHICLE IS UNDER INSPECTION BY THE MANUFACTURER. *AS*DT*DT*DT*DT *TR*AS*DT*DT*DT *TR*DT THE CO…

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ODI 11341295 · 5,400 mi

OUR TAILGATE HAS OPENED ON ITS OWN 4 TIMES WHILE WE WERE DRIVING SINCE WE HAVE OWNED THE VEHICLE. IT ALSO HAS SHOWN A NOTIFICATION ON THE DASH THAT THE TAILGATE IS OPEN, BUT WHEN CHECKED IT IS CLOSED. I HAVE A VIDEO OF THIS, BUT I DON'T KNOW IF I CAN UPLOAD IT. WE BOUGHT THE VEHICLE IN LATE 2019 AND THE FIRST EVENT WAS IN MARCH 2020, AND IT CAUSED SCRATCHES ON THE PLASTIC TOP PART OF THE TAILGATE, AS IT HIT THE TONGUE JACK OF OUR CAMPER. THE FIRST TIME, WE THOUGHT MAYBE WE HADN'T CLOSED IT HARD ENOUGH, SO WE HAVE ALWAYS MADE A POINT TO MAKE…

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ODI 11429940

The tailgate has issues closing and the supports meaning the wire that supports the tailgates when it is deployed one will have tension on it and the other is loose. The tailgate support cables are the same length. I think it has to do with the bed being worked. I have reported it to Huffines dodge dealer and they said there is no fix. The tale gate has opened when in use due to the latch / tail gate not closing correctly because of the out of square bed.

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0
Fuel System, Diesel00
1
ODI 11492741

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 21V881000 (Fuel System, Diesel). The dealer was notified about the recall and informed her that parts were not yet available. The contact also received a recall notice for NHTSA Campaign Number: 20V043000(Power Train); however, she was informed that by the dealer that the recall could not be serviced until the parts for the initial recall were available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exce…

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00—00
Structure:Body000
1
ODI 11700211

My rear back window is leaking into the cab. Water comes in around the rear headliner and down onto the seats. This is a known issue on 2019+ Ram trucks with the same backlite design , cracked upper frame and failed seal causing water intrusion.

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4
ODI 11338863 · 6,000 mi

WELL DRIVING DOWN THE INNER STATE AT 65 MILES AN HOUR A FRAME SNAPPED AND THE DRIVE TRAIN AND AXEL FELL OUT TRUCK VEERED TO THE LEFT IN CONSEQUENTLY I HIT THE GUARD RAIL THIS HAPPENED AND A DRY FLAT STRAIGHT INTERSTATE I -20I MILE MARKER NUMBER 4 IN NORTH AUGUSTA SOUTH CAROLINA THE MECHANIC THAT TOWED THE TRUCK SAID THIS HAPPENED DUE TO A MANUFACTURER'S DEFECT THE TRUCK ONLY HAD 6000 MILES ON IT.*DT*JB*DT*DT*JB*DT*JB*DT THE CONSUMER STATED THAT THE VEHICLE IS UNDER INSPECTION BY THE MANUFACTURER. *AS*DT*DT*DT*DT *TR*AS*DT*DT*DT *TR*DT THE CO…

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ODI 11341295 · 5,400 mi

OUR TAILGATE HAS OPENED ON ITS OWN 4 TIMES WHILE WE WERE DRIVING SINCE WE HAVE OWNED THE VEHICLE. IT ALSO HAS SHOWN A NOTIFICATION ON THE DASH THAT THE TAILGATE IS OPEN, BUT WHEN CHECKED IT IS CLOSED. I HAVE A VIDEO OF THIS, BUT I DON'T KNOW IF I CAN UPLOAD IT. WE BOUGHT THE VEHICLE IN LATE 2019 AND THE FIRST EVENT WAS IN MARCH 2020, AND IT CAUSED SCRATCHES ON THE PLASTIC TOP PART OF THE TAILGATE, AS IT HIT THE TONGUE JACK OF OUR CAMPER. THE FIRST TIME, WE THOUGHT MAYBE WE HADN'T CLOSED IT HARD ENOUGH, SO WE HAVE ALWAYS MADE A POINT TO MAKE…

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ODI 11429940

The tailgate has issues closing and the supports meaning the wire that supports the tailgates when it is deployed one will have tension on it and the other is loose. The tailgate support cables are the same length. I think it has to do with the bed being worked. I have reported it to Huffines dodge dealer and they said there is no fix. The tale gate has opened when in use due to the latch / tail gate not closing correctly because of the out of square bed.

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0—0
Service Brakes0
1
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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1
ODI 11252404 · 1,900 mi

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

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4
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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ODI 11603764

Service ESC flashing on the dash intermittently. If I am in cruise control when it happens vehicle abruptly disables cruise control. Codes when ready are U0002 and U0212. Same problem happened about a year ago, dealer reflashed ABS and sent me on my way. I informed them of other similar trucks experiencing the same issue and that it wasn't a reflash issue. Had them document my concerns that it would just happen again after warranty...I was right.

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ODI 11626533

While driving 50 mph in traffic 2019 Ram 2500 Bighorn 6.7 Cummings Diesel lost power, steering failed and brakes failed. I had to use the emergency brake to avoid a crash. I had my daughter and 2 grandsons in the truck. ESC or ESCM light and engine light. Then the truck wouldn’t turn off. Then there was an awful noise from under the hood - it was a now loose pulley and belt.

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000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Stalling or loss of power

19 mentions · 9.8% of complaints

Median mileage: 6,590 mi (6 usable records).

ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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ODI 11307226 · 4,730 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, …

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ODI 11361603

MY RAM 2500 WAS PICKED UP FROM RAM SERVICE CENTER SAT JULY 24TH, ON SUNDAY JULY 25TH THE ENGINE FAILED ON MY WIFE AND KIDS WHILE DRIVING DOWN A CURVED COUNTY ROAD. THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE HAS BEEN IN THE SHOP SINCE JULY 25TF. THE VEHICLE ONLY HAD 6,200 MILES ON IT, AND WAS ONLY 6 MONTHS OLD.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

17 mentions · 8.8% of complaints

Median mileage: 8,725 mi (8 usable records).

ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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ODI 11329292 · 350 mi

WHILE DRIVING IN A 40MPH ZONE, THE ELECTRONIC THROTTLE CONTROL (ETC)LIGHT CAME ON AND THE TRUCK ACCELERATED UNCONTROLLABLY. AFTER BRAKING AND GETTING THE VEHICLE STOPPED, IT WAS SHUT OFF AND RESTARTED. THE ETC LIGHT WENT OUT BUT THE CHECK ENGINE LIGHT CAME ON. MADE AN APPOINTMENT WITH THE DEALER THE NEXT DAY AND WHILE EN ROUTE TO THE DEALER, THE ETC LIGHT CAME ON, THIS TIME RESULTING IN A POWER LOSS. IT HAPPENED WHILE ENTERING A HIGHWAY RAMP, AND COULD ONLY GET THE VEHICLE SPEED GRADUALLY UP TO 40. DEALER ATTEMPTED TO CLEAR CODES AND REPAIR, BU…

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ODI 11384022 · 8,450 mi

I JUST PURCHASED A USED 2019 RAM ON DAY TWO CHECK ENGINE LIGHT COMES ON LOSS OF POWER WHILE DRIVING AT HIGHWAY SPEED. DEALER IS TELLING ME IT IS CODEP0299 THEY CHECKED AND CLEARED CODE. NOW 12/18/ BACK WITH DEALER FOR SAME CODE P0299 AND LOSS OF POWER OR GOING 8NTO LIMP MODE.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

7 mentions · 3.6% of complaints

Median mileage: 6,950 mi (4 usable records).

ODI 11252404 · 1,900 mi

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

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ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

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ODI 11509087

The metal pad feel off the brake pedal causing me to almost rear end someone.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

3 mentions · 1.6% of complaints

Median mileage: 2,600 mi (1 usable records).

ODI 11384377 · 2,600 mi

TRUCK MAKING TICKING NOISE FROM ENGINE FROM FUEL PRESSURE PUMP CP4?? MAKES NOISE AT IDLE AND WHEN IN MOTION SOMETIMES JERKS AND STALLS

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ODI 11407926

TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE HAULING WITH THE VEHICLE, THE VEHICLE HESITATED, JERKED, AND DECELERATED INDEPENDENTLY TO 15 MPH. PUTNAM KIA (157 PROVIDENCE PIKE ROUTE 44, PUTNAM, CT 06260 [phone removed]) WAS CONTACTED INFORMED THAT THE VEHICLE WAS DRIVEN BY WIRE AND THAT THE ISSUE WAS NORMAL. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE UNKNOWN..

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ODI 11578398

I just bought this truck used, remotely, sight unseen. Dealership that sold me this didnt mention this or any other issues with the truck!! When cornering, sharp or gradual at any speed, the wheel jerks back and forth, or jerks. Very unsafe feeling. And could easily cause truck entering opposite lane. Took this to the dealer locally and they confirmed that have heard of this issue before, said a new steering box will likely correct problem. This was also confirmed by my diesel mechanic.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

2 mentions · 1.0% of complaints

Median mileage: 18,800 mi (2 usable records).

ODI 11364087 · 1,600 mi

POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

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ODI 11461749 · 36,000 mi

The contact owns a 2019 Ram 2500. The contact stated that while driving approximately 75 MPH, the vehicle lost motive power. The contact stated that the vehicle lost power steering assist and several other functions. The vehicle was coasted to the side of the roadway and then towed to the dealer to be diagnosed. The contact was informed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the part was no longer being produced. The contact …

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11508183

I have been having issues starting my truck when I took it in they said it was an ecu reflags needed. I believe it is an open recall y78 for over a year and they do not have the part. But my truck all of a sudden loss power on the freeway doing 65 my wife and daughter started crying I barely made it to the edge of the freeway with being hit within inches of a semi truck. We sat on the side of the freeway with trucks passing us shaking our truck from the wind. Finally I had to call Chp to have cars slow down when it became night time I fears for…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b