Reported: 2003-05-08 (May 8, 2003) · Model years: 1998
ON CERTAIN MOTORHOMES, FIFTH WHEELS AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS 1200LR AND 1200RIM, THESE REFRIGERATORS CAN EXPERIENCE LOW CYCLE FATIGUE FAILURE WHICH CAN LEAD TO THE LIQUID SOLUTION SLOWLY LEAKING FROM THE SEALED, PRESSURIZED COOLING UNIT THROUGH A SMALL CRACK.
Consequence: IF A LEAK OCCURS AND THE UNIT IS CONTINUALLY OPERATED, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy: NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT COOLING UNIT FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005 OR MONACO AT 574-862-7211.
ON CERTAIN MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: MONACO WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR MONACO AT 1-877-466-6226.
ON CERTAIN CLASS A MOTOR HOMES, THE SPACER PLATE UNDER THE TRAILING ARMS HAD A TRANSVERSE WELD WHICH CREATES A HEAT RISER AND CAUSE THE TRAILING ARMS TO CRACK.
Consequence: THIS COULD CREATE ROUGH DRIVING CONDITIONS AND DAMAGE TO REAR SUSPENSION SYSTEM. THE DRIVER COULD LOOSE CONTROL OF THE MOTORHOME AND A CRASH COULD OCCUR WITHOUT PRIOR NOTICE.
Remedy: DEALERS WILL INSPECT THE REPLACE THE TRAILING ARMS FOR CRACKS AND REPLACING THE TRAILING ARMS AND U-BOLTS IN THE REAR SUSPENSION OF THE MOTORHOMES FREE OF CHARGE. THE RECALL BEGAN ON MARCH 29, 2005. OWNERS MAY CONTACT MONACO AT 1-800-685-6545.
Reported: 2004-01-28 (January 28, 2004) · Model years: 2003, 2004
ON CERTAIN MOTORHOMES, THE I-BEAM LEAF IMITATOR IN THE FRONT AXLE SUSPENSION COULD CRACK AND BREAK DUE TO AN INADEQUATE WELDING PROCESS.
Consequence: THE I-BEAMS ON THE FRONT AXLE AND THE PANARD BRACKET ON THE REAR AXLE COULD CRACK AND BREAK CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE ORIGINAL I-BEAM. ALSO, DEALERS WILL WELD THE STIFFENERS FROM THE PANARD BAR BRACKET TO THE CENTER DIFFERENTIAL OF THE REAR AXLE HOUSING. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT MONACO AT 1-877-466-6226.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
5 unique complaints in this selection. Analysis snapshot: 2026-10-01.
60.0%Usable mileage3 / 5 records
60.0%Valid incident date3 / 5 records
100.0%Valid filing date5 / 5 records
60.0%Ordered incident and filing dates3 / 5 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
1998
1999
2000
2001
2002
2003
2004
Visibility:Defroster/Defogger/Hvac System
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
00.0%
No examples available for this selection.
0Unavailable
No examples available for this selection.
00.0%
No examples available for this selection.
0Unavailable
No examples available for this selection.
3100.0%ODI 10057543 · 3,300 mi
MANUFACTURER IS REFUSING TO PROVIDE HEAT. THE SERVICE TECHNICIAN SUGGESTED THAT MONACO IS NOT RESPONSIBLE FOR HEAT BELOW 30 DEGREES. *AK THE DEFROST DIDN'T WORK PROPERLY EITHER. *SC
TL*THE CONTACT OWNS A 2000 SAFARI ZANZIBAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE BRAKES AND THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OFF THE ROAD AND OBSERVED EXCESSIVE GREASE ON THE FRONT PASSENGER SIDE RIM. HE ALSO NOTICED LOOSE WIRES UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE FRONT AND REAR CALIPERS,…
TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND…
TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Visibility:Defroster/Defogger/Hvac System
Too few reports for a range
3,300 mi
1 (sparse)
ODI 10057543 · 3,300 mi
MANUFACTURER IS REFUSING TO PROVIDE HEAT. THE SERVICE TECHNICIAN SUGGESTED THAT MONACO IS NOT RESPONSIBLE FOR HEAT BELOW 30 DEGREES. *AK THE DEFROST DIDN'T WORK PROPERLY EITHER. *SC
TL*THE CONTACT OWNS A 2000 SAFARI ZANZIBAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE BRAKES AND THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OFF THE ROAD AND OBSERVED EXCESSIVE GREASE ON THE FRONT PASSENGER SIDE RIM. HE ALSO NOTICED LOOSE WIRES UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE FRONT AND REAR CALIPERS,…
TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND…
TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2003: 0 complaints · 2004: 2 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2003
0
0
0
2004
2
2
2
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2003
0
0
0
2004
0
2
1
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Visibility:Defroster/Defogger/Hvac System
Service Brakes, Hydraulic
Suspension:Rear
Visibility:Defroster/Defogger/Hvac System
—
0
0
Service Brakes, Hydraulic
0
—
1ODI 10195978 · 48,000 mi
TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND…
TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Brake response concerns
1 mentions · 20.0% of complaints
Median mileage: 36,200 mi (1 usable records).
ODI 10234028 · 36,200 mi
TL*THE CONTACT OWNS A 2000 SAFARI ZANZIBAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE BRAKES AND THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OFF THE ROAD AND OBSERVED EXCESSIVE GREASE ON THE FRONT PASSENGER SIDE RIM. HE ALSO NOTICED LOOSE WIRES UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE FRONT AND REAR CALIPERS,…
TL*THE CONTACT OWNS A 2000 SAFARI ZANZIBAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE BRAKES AND THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OFF THE ROAD AND OBSERVED EXCESSIVE GREASE ON THE FRONT PASSENGER SIDE RIM. HE ALSO NOTICED LOOSE WIRES UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE FRONT AND REAR CALIPERS,…