U.S. public vehicle records

2002 Safari Coach ZANZIBAR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1 owner complaints analyzed

2 distinct recall campaigns

48,000 mi median reported failure mileage

Scope: 2002 model year. Data updated: 2026-10-01 (October 1, 2026). 1 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Service Brakes, Hydraulic is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	1	100.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes, Hydraulic

Suspension:Rear

Service Brakes, Hydraulic: 1; Suspension:Rear: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2007

2007: 1

Pattern summary

Service Brakes, Hydraulic leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10195978 · 2007-07-10 (July 10, 2007)

TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND…

Owner-reported narrative. 48,000 miles reported. Look up ODI 10195978 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

05V053000 · Suspension:Rear:Springs:Leaf Spring Assembly

Reported: 2005-02-14 (February 14, 2005)

ON CERTAIN CLASS A MOTOR HOMES, THE SPACER PLATE UNDER THE TRAILING ARMS HAD A TRANSVERSE WELD WHICH CREATES A HEAT RISER AND CAUSE THE TRAILING ARMS TO CRACK.

Consequence: THIS COULD CREATE ROUGH DRIVING CONDITIONS AND DAMAGE TO REAR SUSPENSION SYSTEM. THE DRIVER COULD LOOSE CONTROL OF THE MOTORHOME AND A CRASH COULD OCCUR WITHOUT PRIOR NOTICE.

Remedy: DEALERS WILL INSPECT THE REPLACE THE TRAILING ARMS FOR CRACKS AND REPLACING THE TRAILING ARMS AND U-BOLTS IN THE REAR SUSPENSION OF THE MOTORHOMES FREE OF CHARGE. THE RECALL BEGAN ON MARCH 29, 2005. OWNERS MAY CONTACT MONACO AT 1-800-685-6545.

NHTSA campaign record ↗

07V423000 · Equipment:Recreational Vehicle/Trailer

Reported: 2007-09-06 (September 6, 2007)

ON CERTAIN MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: MONACO WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR MONACO AT 1-877-466-6226.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1 unique complaints in this selection. Analysis snapshot: 2026-10-01.

100.0%Usable mileage1 / 1 records

100.0%Valid incident date1 / 1 records

100.0%Valid filing date1 / 1 records

100.0%Ordered incident and filing dates1 / 1 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	1998	1999	2000	2001	2002	2003	2004
Visibility:Defroster/Defogger/Hvac System	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	3100.0% ODI 10057543 · 3,300 mi MANUFACTURER IS REFUSING TO PROVIDE HEAT. THE SERVICE TECHNICIAN SUGGESTED THAT MONACO IS NOT RESPONSIBLE FOR HEAT BELOW 30 DEGREES. AK THE DEFROST DIDN'T WORK PROPERLY EITHER. SC Look up ODI 10057543 at NHTSA ↗
Service Brakes, Hydraulic	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 10234028 · 36,200 mi TL*THE CONTACT OWNS A 2000 SAFARI ZANZIBAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE BRAKES AND THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OFF THE ROAD AND OBSERVED EXCESSIVE GREASE ON THE FRONT PASSENGER SIDE RIM. HE ALSO NOTICED LOOSE WIRES UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE FRONT AND REAR CALIPERS,… Look up ODI 10234028 at NHTSA ↗	0Unavailable No examples available for this selection.	1100.0% ODI 10195978 · 48,000 mi TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND… Look up ODI 10195978 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.
Suspension:Rear	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 10195978 · 48,000 mi TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND… Look up ODI 10195978 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Service Brakes, Hydraulic	Too few reports for a range	48,000 mi	1 (sparse)	ODI 10195978 · 48,000 mi TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND… Look up ODI 10195978 at NHTSA ↗
Suspension:Rear	Too few reports for a range	48,000 mi	1 (sparse)	ODI 10195978 · 48,000 mi TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND… Look up ODI 10195978 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2003: 0 complaints · 2004: 2 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2003	0	0	0
2004	2	2	2

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2003	0	0	0
2004	0	2	1

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Service Brakes, Hydraulic	Suspension:Rear
Service Brakes, Hydraulic	—	1 ODI 10195978 · 48,000 mi TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND… Look up ODI 10195978 at NHTSA ↗
Suspension:Rear	1 ODI 10195978 · 48,000 mi TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND… Look up ODI 10195978 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

0 patterns with matching reports.

No narratives match the published patterns.